Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 49A
Recall Date: May 11, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 45A
Recall Date: Apr 27, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W47
Recall Date: Jun 11, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S63
Recall Date: Aug 10, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S38
Recall Date: May 11, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S39
Recall Date: May 11, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R67
Recall Date: Dec 9, 2015
Consumer Complaints
1.9K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE IS LESS THAN THREE YEARS OLD. MAINTENANCE HAS BEEN DONE ON TIME. USES OIL, THERMOSTAT HAS HAD TO BE REPLACED AND SERVICE SHIFTER LIGHT KEEPS COMING ON. SPENT THREE HOURS AT THE DEALERSHIP TO SUPPOSEDLY FIX THE SHIFTER ISSUE. ONE HOUR LATER THE SERVICE SHIFTER LIGHT CAME BACK ON!
Corrective Action:
VEHICLE IS LESS THAN THREE YEARS OLD. MAINTENANCE HAS BEEN DONE ON TIME. USES OIL, THERMOSTAT HAS HAD TO BE REPLACED AND SERVICE SHIFTER LIGHT KEEPS COMING ON. SPENT THREE HOURS AT THE DEALERSHIP TO SUPPOSEDLY FIX THE SHIFTER ISSUE. ONE HOUR LATER THE SERVICE SHIFTER LIGHT CAME BACK ON!
Additional Notes:
VEHICLE IS LESS THAN THREE YEARS OLD. MAINTENANCE HAS BEEN DONE ON TIME. USES OIL, THERMOSTAT HAS HAD TO BE REPLACED AND SERVICE SHIFTER LIGHT KEEPS COMING ON. SPENT THREE HOURS AT THE DEALERSHIP TO SUPPOSEDLY FIX THE SHIFTER ISSUE. ONE HOUR LATER THE SERVICE SHIFTER LIGHT CAME BACK ON!
Mfg Campaign: 11193496
Recall Date: Apr 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE IS LESS THAN THREE YEARS OLD. MAINTENANCE HAS BEEN DONE ON TIME. USES OIL, THERMOSTAT HAS HAD TO BE REPLACED AND SERVICE SHIFTER LIGHT KEEPS COMING ON. SPENT THREE HOURS AT THE DEALERSHIP TO SUPPOSEDLY FIX THE SHIFTER ISSUE. ONE HOUR LATER THE SERVICE SHIFTER LIGHT CAME BACK ON!
Corrective Action:
VEHICLE IS LESS THAN THREE YEARS OLD. MAINTENANCE HAS BEEN DONE ON TIME. USES OIL, THERMOSTAT HAS HAD TO BE REPLACED AND SERVICE SHIFTER LIGHT KEEPS COMING ON. SPENT THREE HOURS AT THE DEALERSHIP TO SUPPOSEDLY FIX THE SHIFTER ISSUE. ONE HOUR LATER THE SERVICE SHIFTER LIGHT CAME BACK ON!
Additional Notes:
VEHICLE IS LESS THAN THREE YEARS OLD. MAINTENANCE HAS BEEN DONE ON TIME. USES OIL, THERMOSTAT HAS HAD TO BE REPLACED AND SERVICE SHIFTER LIGHT KEEPS COMING ON. SPENT THREE HOURS AT THE DEALERSHIP TO SUPPOSEDLY FIX THE SHIFTER ISSUE. ONE HOUR LATER THE SERVICE SHIFTER LIGHT CAME BACK ON!
Mfg Campaign: 11193496
Recall Date: Apr 2, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
PERIODIC STRONG GAS SMELL IN CABIN.
Corrective Action:
PERIODIC STRONG GAS SMELL IN CABIN.
Additional Notes:
PERIODIC STRONG GAS SMELL IN CABIN.
Mfg Campaign: 11193112
Recall Date: Apr 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING ON A CITY STREET, I WAS STOPPED AT A STOPLIGHT. PRESSED ON GAS WHEN LIGHT TURNED GREEN AND TRANSMISSION LIGHT CAME ON, SERVICE TRANSMISSION MESSAGE APPEARED ON IN-DASH DRIVER COMMUNICATION CENTER. VEHICLE WOULD NOT GO INTO SECOND GEAR. MESSAGES WOULD NOT CLEAR FROM INSTRUMENT PANEL. I WAS ABLE TO PULL VEHICLE INTO A PARKING LOT. TURNED CAR OFF. AFTER LETTING IT SET FOR 5 MIN, TURNED CAR BACK ON MESSAGES STILL THERE. I WANTED TO SEE IF THE VEHICLE WOULD CHANGE GEARS, SO I DROVE IT A LITTLE DISTANCE AND IT DID CHANGE GEARS. I DROVE IT TO THE DEALERSHIP. WAS INFORMED TODAY, THAT THEY WERE ABLE TO VERIFY THE TRANSMISSION ERROR CODES. CURRENT FIX IS A NEW TRANSMISSION VALVE BODY. VEHICLE HAD EXACTLY 48K MILES ON IT WHEN DROPPED OFF AT DEALERSHIP. I HAD PREVIOUSLY COMPLAINED TO DEALER ABOUT HARD - JERKING SHIFTS AND THEY JUST REASSURED ME IT WAS BECAUSE OF THE 9-SPEED TRANSMISSION OPTIMIZING ITS SHIFTING.
Corrective Action:
WHILE DRIVING ON A CITY STREET, I WAS STOPPED AT A STOPLIGHT. PRESSED ON GAS WHEN LIGHT TURNED GREEN AND TRANSMISSION LIGHT CAME ON, SERVICE TRANSMISSION MESSAGE APPEARED ON IN-DASH DRIVER COMMUNICATION CENTER. VEHICLE WOULD NOT GO INTO SECOND GEAR. MESSAGES WOULD NOT CLEAR FROM INSTRUMENT PANEL. I WAS ABLE TO PULL VEHICLE INTO A PARKING LOT. TURNED CAR OFF. AFTER LETTING IT SET FOR 5 MIN, TURNED CAR BACK ON MESSAGES STILL THERE. I WANTED TO SEE IF THE VEHICLE WOULD CHANGE GEARS, SO I DROVE IT A LITTLE DISTANCE AND IT DID CHANGE GEARS. I DROVE IT TO THE DEALERSHIP. WAS INFORMED TODAY, THAT THEY WERE ABLE TO VERIFY THE TRANSMISSION ERROR CODES. CURRENT FIX IS A NEW TRANSMISSION VALVE BODY. VEHICLE HAD EXACTLY 48K MILES ON IT WHEN DROPPED OFF AT DEALERSHIP. I HAD PREVIOUSLY COMPLAINED TO DEALER ABOUT HARD - JERKING SHIFTS AND THEY JUST REASSURED ME IT WAS BECAUSE OF THE 9-SPEED TRANSMISSION OPTIMIZING ITS SHIFTING.
Additional Notes:
WHILE DRIVING ON A CITY STREET, I WAS STOPPED AT A STOPLIGHT. PRESSED ON GAS WHEN LIGHT TURNED GREEN AND TRANSMISSION LIGHT CAME ON, SERVICE TRANSMISSION MESSAGE APPEARED ON IN-DASH DRIVER COMMUNICATION CENTER. VEHICLE WOULD NOT GO INTO SECOND GEAR. MESSAGES WOULD NOT CLEAR FROM INSTRUMENT PANEL. I WAS ABLE TO PULL VEHICLE INTO A PARKING LOT. TURNED CAR OFF. AFTER LETTING IT SET FOR 5 MIN, TURNED CAR BACK ON MESSAGES STILL THERE. I WANTED TO SEE IF THE VEHICLE WOULD CHANGE GEARS, SO I DROVE IT A LITTLE DISTANCE AND IT DID CHANGE GEARS. I DROVE IT TO THE DEALERSHIP. WAS INFORMED TODAY, THAT THEY WERE ABLE TO VERIFY THE TRANSMISSION ERROR CODES. CURRENT FIX IS A NEW TRANSMISSION VALVE BODY. VEHICLE HAD EXACTLY 48K MILES ON IT WHEN DROPPED OFF AT DEALERSHIP. I HAD PREVIOUSLY COMPLAINED TO DEALER ABOUT HARD - JERKING SHIFTS AND THEY JUST REASSURED ME IT WAS BECAUSE OF THE 9-SPEED TRANSMISSION OPTIMIZING ITS SHIFTING.
Mfg Campaign: 11193121
Recall Date: Apr 1, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE MAKING A TURN, THE VEHICLE LOST POWER IN THE BRAKES, ACCELERATOR AND STEERING WHEEL. EVERYTHING LOCKED UP WHILE I WAS GOING UPWARDS OF 25MPH. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, BUT COMPLETELY LOST THE ABILITY TO CONTROL MY VEHICLE. THE CAR WOULD NOT FUNCTION UNTIL I TURNED IT OFF AND TRIED TO RESTART IT A FEW TIMES TAKING A COUPLE OF MINUTES. THIS HAPPENED ONCE ON THE 14TH OF MARCH AND ONCE ON THE 15TH OF MARCH. I WAS TOLD BY THE JEEP DEALERSHIP THAT THEY ARE AWARE OF THE ISSUE AND HAVE TOLD PEOPLE TO MAKE SURE TO CHECK THEIR OIL. I WAS TOLD THE DIPSTICK DOES NOT REACH THE BOTTOM OF THE OIL PAN AND ONLY GOES DOWN ABOUT HALFWAY (3 OF THE 6 TOTAL QUARTS THE PAN HOLDS). WHEN THE DIPSTICK DOES NOT "FEEL" OIL THE ENTIRE CAR ESSENTIALLY SHUTS DOWN AND LOCKS UP IN ORDER TO "PROTECT THE ENGINE" CAUSING THE DRIVER TO LOSE ALL ABILITY TO CONTROL IT. THEY MIGHT BE PROTECTING THE ENGINE FROM BURNING OIL, BUT TO LOSE FUNCTIONALITY PUTS MY LIFE IN DANGER. JEEP/CHRYSLER HAVE HAD THIS REPORTED BEFORE AS I FOUND NUMEROUS CASES OF THE SAME STORY. HOWEVER, THEY REFUSE TO DO ANYTHING ABOUT IT. I COULD HAVE BEEN IN A VERY SERIOUS ACCIDENT IF I WAS GOING FASTER THAN 27MPH OR IF I WAS NOT IN AN AREA THAT I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. I WAS NOT TOLD ANY OF THIS INFORMATION WHEN I PURCHASED THE CAR
Corrective Action:
WHILE MAKING A TURN, THE VEHICLE LOST POWER IN THE BRAKES, ACCELERATOR AND STEERING WHEEL. EVERYTHING LOCKED UP WHILE I WAS GOING UPWARDS OF 25MPH. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, BUT COMPLETELY LOST THE ABILITY TO CONTROL MY VEHICLE. THE CAR WOULD NOT FUNCTION UNTIL I TURNED IT OFF AND TRIED TO RESTART IT A FEW TIMES TAKING A COUPLE OF MINUTES. THIS HAPPENED ONCE ON THE 14TH OF MARCH AND ONCE ON THE 15TH OF MARCH. I WAS TOLD BY THE JEEP DEALERSHIP THAT THEY ARE AWARE OF THE ISSUE AND HAVE TOLD PEOPLE TO MAKE SURE TO CHECK THEIR OIL. I WAS TOLD THE DIPSTICK DOES NOT REACH THE BOTTOM OF THE OIL PAN AND ONLY GOES DOWN ABOUT HALFWAY (3 OF THE 6 TOTAL QUARTS THE PAN HOLDS). WHEN THE DIPSTICK DOES NOT "FEEL" OIL THE ENTIRE CAR ESSENTIALLY SHUTS DOWN AND LOCKS UP IN ORDER TO "PROTECT THE ENGINE" CAUSING THE DRIVER TO LOSE ALL ABILITY TO CONTROL IT. THEY MIGHT BE PROTECTING THE ENGINE FROM BURNING OIL, BUT TO LOSE FUNCTIONALITY PUTS MY LIFE IN DANGER. JEEP/CHRYSLER HAVE HAD THIS REPORTED BEFORE AS I FOUND NUMEROUS CASES OF THE SAME STORY. HOWEVER, THEY REFUSE TO DO ANYTHING ABOUT IT. I COULD HAVE BEEN IN A VERY SERIOUS ACCIDENT IF I WAS GOING FASTER THAN 27MPH OR IF I WAS NOT IN AN AREA THAT I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. I WAS NOT TOLD ANY OF THIS INFORMATION WHEN I PURCHASED THE CAR
Additional Notes:
WHILE MAKING A TURN, THE VEHICLE LOST POWER IN THE BRAKES, ACCELERATOR AND STEERING WHEEL. EVERYTHING LOCKED UP WHILE I WAS GOING UPWARDS OF 25MPH. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, BUT COMPLETELY LOST THE ABILITY TO CONTROL MY VEHICLE. THE CAR WOULD NOT FUNCTION UNTIL I TURNED IT OFF AND TRIED TO RESTART IT A FEW TIMES TAKING A COUPLE OF MINUTES. THIS HAPPENED ONCE ON THE 14TH OF MARCH AND ONCE ON THE 15TH OF MARCH. I WAS TOLD BY THE JEEP DEALERSHIP THAT THEY ARE AWARE OF THE ISSUE AND HAVE TOLD PEOPLE TO MAKE SURE TO CHECK THEIR OIL. I WAS TOLD THE DIPSTICK DOES NOT REACH THE BOTTOM OF THE OIL PAN AND ONLY GOES DOWN ABOUT HALFWAY (3 OF THE 6 TOTAL QUARTS THE PAN HOLDS). WHEN THE DIPSTICK DOES NOT "FEEL" OIL THE ENTIRE CAR ESSENTIALLY SHUTS DOWN AND LOCKS UP IN ORDER TO "PROTECT THE ENGINE" CAUSING THE DRIVER TO LOSE ALL ABILITY TO CONTROL IT. THEY MIGHT BE PROTECTING THE ENGINE FROM BURNING OIL, BUT TO LOSE FUNCTIONALITY PUTS MY LIFE IN DANGER. JEEP/CHRYSLER HAVE HAD THIS REPORTED BEFORE AS I FOUND NUMEROUS CASES OF THE SAME STORY. HOWEVER, THEY REFUSE TO DO ANYTHING ABOUT IT. I COULD HAVE BEEN IN A VERY SERIOUS ACCIDENT IF I WAS GOING FASTER THAN 27MPH OR IF I WAS NOT IN AN AREA THAT I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. I WAS NOT TOLD ANY OF THIS INFORMATION WHEN I PURCHASED THE CAR
Mfg Campaign: 11192767
Recall Date: Mar 31, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE MAKING A TURN, THE VEHICLE LOST POWER IN THE BRAKES, ACCELERATOR AND STEERING WHEEL. EVERYTHING LOCKED UP WHILE I WAS GOING UPWARDS OF 25MPH. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, BUT COMPLETELY LOST THE ABILITY TO CONTROL MY VEHICLE. THE CAR WOULD NOT FUNCTION UNTIL I TURNED IT OFF AND TRIED TO RESTART IT A FEW TIMES TAKING A COUPLE OF MINUTES. THIS HAPPENED ONCE ON THE 14TH OF MARCH AND ONCE ON THE 15TH OF MARCH. I WAS TOLD BY THE JEEP DEALERSHIP THAT THEY ARE AWARE OF THE ISSUE AND HAVE TOLD PEOPLE TO MAKE SURE TO CHECK THEIR OIL. I WAS TOLD THE DIPSTICK DOES NOT REACH THE BOTTOM OF THE OIL PAN AND ONLY GOES DOWN ABOUT HALFWAY (3 OF THE 6 TOTAL QUARTS THE PAN HOLDS). WHEN THE DIPSTICK DOES NOT "FEEL" OIL THE ENTIRE CAR ESSENTIALLY SHUTS DOWN AND LOCKS UP IN ORDER TO "PROTECT THE ENGINE" CAUSING THE DRIVER TO LOSE ALL ABILITY TO CONTROL IT. THEY MIGHT BE PROTECTING THE ENGINE FROM BURNING OIL, BUT TO LOSE FUNCTIONALITY PUTS MY LIFE IN DANGER. JEEP/CHRYSLER HAVE HAD THIS REPORTED BEFORE AS I FOUND NUMEROUS CASES OF THE SAME STORY. HOWEVER, THEY REFUSE TO DO ANYTHING ABOUT IT. I COULD HAVE BEEN IN A VERY SERIOUS ACCIDENT IF I WAS GOING FASTER THAN 27MPH OR IF I WAS NOT IN AN AREA THAT I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. I WAS NOT TOLD ANY OF THIS INFORMATION WHEN I PURCHASED THE CAR
Corrective Action:
WHILE MAKING A TURN, THE VEHICLE LOST POWER IN THE BRAKES, ACCELERATOR AND STEERING WHEEL. EVERYTHING LOCKED UP WHILE I WAS GOING UPWARDS OF 25MPH. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, BUT COMPLETELY LOST THE ABILITY TO CONTROL MY VEHICLE. THE CAR WOULD NOT FUNCTION UNTIL I TURNED IT OFF AND TRIED TO RESTART IT A FEW TIMES TAKING A COUPLE OF MINUTES. THIS HAPPENED ONCE ON THE 14TH OF MARCH AND ONCE ON THE 15TH OF MARCH. I WAS TOLD BY THE JEEP DEALERSHIP THAT THEY ARE AWARE OF THE ISSUE AND HAVE TOLD PEOPLE TO MAKE SURE TO CHECK THEIR OIL. I WAS TOLD THE DIPSTICK DOES NOT REACH THE BOTTOM OF THE OIL PAN AND ONLY GOES DOWN ABOUT HALFWAY (3 OF THE 6 TOTAL QUARTS THE PAN HOLDS). WHEN THE DIPSTICK DOES NOT "FEEL" OIL THE ENTIRE CAR ESSENTIALLY SHUTS DOWN AND LOCKS UP IN ORDER TO "PROTECT THE ENGINE" CAUSING THE DRIVER TO LOSE ALL ABILITY TO CONTROL IT. THEY MIGHT BE PROTECTING THE ENGINE FROM BURNING OIL, BUT TO LOSE FUNCTIONALITY PUTS MY LIFE IN DANGER. JEEP/CHRYSLER HAVE HAD THIS REPORTED BEFORE AS I FOUND NUMEROUS CASES OF THE SAME STORY. HOWEVER, THEY REFUSE TO DO ANYTHING ABOUT IT. I COULD HAVE BEEN IN A VERY SERIOUS ACCIDENT IF I WAS GOING FASTER THAN 27MPH OR IF I WAS NOT IN AN AREA THAT I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. I WAS NOT TOLD ANY OF THIS INFORMATION WHEN I PURCHASED THE CAR
Additional Notes:
WHILE MAKING A TURN, THE VEHICLE LOST POWER IN THE BRAKES, ACCELERATOR AND STEERING WHEEL. EVERYTHING LOCKED UP WHILE I WAS GOING UPWARDS OF 25MPH. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, BUT COMPLETELY LOST THE ABILITY TO CONTROL MY VEHICLE. THE CAR WOULD NOT FUNCTION UNTIL I TURNED IT OFF AND TRIED TO RESTART IT A FEW TIMES TAKING A COUPLE OF MINUTES. THIS HAPPENED ONCE ON THE 14TH OF MARCH AND ONCE ON THE 15TH OF MARCH. I WAS TOLD BY THE JEEP DEALERSHIP THAT THEY ARE AWARE OF THE ISSUE AND HAVE TOLD PEOPLE TO MAKE SURE TO CHECK THEIR OIL. I WAS TOLD THE DIPSTICK DOES NOT REACH THE BOTTOM OF THE OIL PAN AND ONLY GOES DOWN ABOUT HALFWAY (3 OF THE 6 TOTAL QUARTS THE PAN HOLDS). WHEN THE DIPSTICK DOES NOT "FEEL" OIL THE ENTIRE CAR ESSENTIALLY SHUTS DOWN AND LOCKS UP IN ORDER TO "PROTECT THE ENGINE" CAUSING THE DRIVER TO LOSE ALL ABILITY TO CONTROL IT. THEY MIGHT BE PROTECTING THE ENGINE FROM BURNING OIL, BUT TO LOSE FUNCTIONALITY PUTS MY LIFE IN DANGER. JEEP/CHRYSLER HAVE HAD THIS REPORTED BEFORE AS I FOUND NUMEROUS CASES OF THE SAME STORY. HOWEVER, THEY REFUSE TO DO ANYTHING ABOUT IT. I COULD HAVE BEEN IN A VERY SERIOUS ACCIDENT IF I WAS GOING FASTER THAN 27MPH OR IF I WAS NOT IN AN AREA THAT I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. I WAS NOT TOLD ANY OF THIS INFORMATION WHEN I PURCHASED THE CAR
Mfg Campaign: 11192767
Recall Date: Mar 31, 2019
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE MAKING A TURN, THE VEHICLE LOST POWER IN THE BRAKES, ACCELERATOR AND STEERING WHEEL. EVERYTHING LOCKED UP WHILE I WAS GOING UPWARDS OF 25MPH. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, BUT COMPLETELY LOST THE ABILITY TO CONTROL MY VEHICLE. THE CAR WOULD NOT FUNCTION UNTIL I TURNED IT OFF AND TRIED TO RESTART IT A FEW TIMES TAKING A COUPLE OF MINUTES. THIS HAPPENED ONCE ON THE 14TH OF MARCH AND ONCE ON THE 15TH OF MARCH. I WAS TOLD BY THE JEEP DEALERSHIP THAT THEY ARE AWARE OF THE ISSUE AND HAVE TOLD PEOPLE TO MAKE SURE TO CHECK THEIR OIL. I WAS TOLD THE DIPSTICK DOES NOT REACH THE BOTTOM OF THE OIL PAN AND ONLY GOES DOWN ABOUT HALFWAY (3 OF THE 6 TOTAL QUARTS THE PAN HOLDS). WHEN THE DIPSTICK DOES NOT "FEEL" OIL THE ENTIRE CAR ESSENTIALLY SHUTS DOWN AND LOCKS UP IN ORDER TO "PROTECT THE ENGINE" CAUSING THE DRIVER TO LOSE ALL ABILITY TO CONTROL IT. THEY MIGHT BE PROTECTING THE ENGINE FROM BURNING OIL, BUT TO LOSE FUNCTIONALITY PUTS MY LIFE IN DANGER. JEEP/CHRYSLER HAVE HAD THIS REPORTED BEFORE AS I FOUND NUMEROUS CASES OF THE SAME STORY. HOWEVER, THEY REFUSE TO DO ANYTHING ABOUT IT. I COULD HAVE BEEN IN A VERY SERIOUS ACCIDENT IF I WAS GOING FASTER THAN 27MPH OR IF I WAS NOT IN AN AREA THAT I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. I WAS NOT TOLD ANY OF THIS INFORMATION WHEN I PURCHASED THE CAR
Corrective Action:
WHILE MAKING A TURN, THE VEHICLE LOST POWER IN THE BRAKES, ACCELERATOR AND STEERING WHEEL. EVERYTHING LOCKED UP WHILE I WAS GOING UPWARDS OF 25MPH. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, BUT COMPLETELY LOST THE ABILITY TO CONTROL MY VEHICLE. THE CAR WOULD NOT FUNCTION UNTIL I TURNED IT OFF AND TRIED TO RESTART IT A FEW TIMES TAKING A COUPLE OF MINUTES. THIS HAPPENED ONCE ON THE 14TH OF MARCH AND ONCE ON THE 15TH OF MARCH. I WAS TOLD BY THE JEEP DEALERSHIP THAT THEY ARE AWARE OF THE ISSUE AND HAVE TOLD PEOPLE TO MAKE SURE TO CHECK THEIR OIL. I WAS TOLD THE DIPSTICK DOES NOT REACH THE BOTTOM OF THE OIL PAN AND ONLY GOES DOWN ABOUT HALFWAY (3 OF THE 6 TOTAL QUARTS THE PAN HOLDS). WHEN THE DIPSTICK DOES NOT "FEEL" OIL THE ENTIRE CAR ESSENTIALLY SHUTS DOWN AND LOCKS UP IN ORDER TO "PROTECT THE ENGINE" CAUSING THE DRIVER TO LOSE ALL ABILITY TO CONTROL IT. THEY MIGHT BE PROTECTING THE ENGINE FROM BURNING OIL, BUT TO LOSE FUNCTIONALITY PUTS MY LIFE IN DANGER. JEEP/CHRYSLER HAVE HAD THIS REPORTED BEFORE AS I FOUND NUMEROUS CASES OF THE SAME STORY. HOWEVER, THEY REFUSE TO DO ANYTHING ABOUT IT. I COULD HAVE BEEN IN A VERY SERIOUS ACCIDENT IF I WAS GOING FASTER THAN 27MPH OR IF I WAS NOT IN AN AREA THAT I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. I WAS NOT TOLD ANY OF THIS INFORMATION WHEN I PURCHASED THE CAR
Additional Notes:
WHILE MAKING A TURN, THE VEHICLE LOST POWER IN THE BRAKES, ACCELERATOR AND STEERING WHEEL. EVERYTHING LOCKED UP WHILE I WAS GOING UPWARDS OF 25MPH. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD, BUT COMPLETELY LOST THE ABILITY TO CONTROL MY VEHICLE. THE CAR WOULD NOT FUNCTION UNTIL I TURNED IT OFF AND TRIED TO RESTART IT A FEW TIMES TAKING A COUPLE OF MINUTES. THIS HAPPENED ONCE ON THE 14TH OF MARCH AND ONCE ON THE 15TH OF MARCH. I WAS TOLD BY THE JEEP DEALERSHIP THAT THEY ARE AWARE OF THE ISSUE AND HAVE TOLD PEOPLE TO MAKE SURE TO CHECK THEIR OIL. I WAS TOLD THE DIPSTICK DOES NOT REACH THE BOTTOM OF THE OIL PAN AND ONLY GOES DOWN ABOUT HALFWAY (3 OF THE 6 TOTAL QUARTS THE PAN HOLDS). WHEN THE DIPSTICK DOES NOT "FEEL" OIL THE ENTIRE CAR ESSENTIALLY SHUTS DOWN AND LOCKS UP IN ORDER TO "PROTECT THE ENGINE" CAUSING THE DRIVER TO LOSE ALL ABILITY TO CONTROL IT. THEY MIGHT BE PROTECTING THE ENGINE FROM BURNING OIL, BUT TO LOSE FUNCTIONALITY PUTS MY LIFE IN DANGER. JEEP/CHRYSLER HAVE HAD THIS REPORTED BEFORE AS I FOUND NUMEROUS CASES OF THE SAME STORY. HOWEVER, THEY REFUSE TO DO ANYTHING ABOUT IT. I COULD HAVE BEEN IN A VERY SERIOUS ACCIDENT IF I WAS GOING FASTER THAN 27MPH OR IF I WAS NOT IN AN AREA THAT I WAS ABLE TO COAST TO THE SIDE OF THE ROAD. I WAS NOT TOLD ANY OF THIS INFORMATION WHEN I PURCHASED THE CAR
Mfg Campaign: 11192767
Recall Date: Mar 31, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MY JEEP CHEROKEE LIMITED 2016'S ENGINE WILL SHUT OFF MID DRIVE. THIS HAS HAPPENED TO ME THREE TIMES WHILE ON THE ROAD FOR THE PAST 4 MONTHS OR SO. I FEAR FOR MY SAFETY AND THAT OF MY FAMILY AND FRIENDS OR WHOMEVER MAY BE WITH ME IN MY VEHICLE WHEN THIS HAPPENS. THE ISSUE BEGINS WITH THE DASH STARTING TO FLICKER, THE AC AND RADIO WILL SHUT OFF, ANY ACTIVELY ENABLED FUNCTIONS WILL SHUT OFF/DISABLE (LANE SENSE, CRUISE CONTROL, AUTO START/STOP), TWO TIMES OUT OF THE THREE, THE VEHICLE ENGINE SHUTS OFF SECONDS AFTER, CAUSING THE GREATEST RISK TO SAFETY SINCE THE VEHICLE IS ESSENTIALLY CRUISING WITH NO POWER WHATSOEVER AT AN AVERAGE OF 70MPH (MOSTLY DRIVE ON FREEWAYS/HIGHWAYS), FORCING ME TO PULL OVER ON THE SIDE OF THE ROAD/SHOULDER IN ORDER TO BREAK TO A FULL STOP, PLACE THE VEHICLE ON PARK AND THEN RESTART THE VEHICLE IN ORDER TO GET BACK ON THE ROAD. I BELIEVE JEEP HAD ISSUED A RECALL FOR THIS EXACT ISSUE IF I'M NOT MISTAKEN (SAFETY RECALL U63). I HAVE TAKEN MY JEEP TO A LOCAL DEALERSHIP TO GET THIS ISSUE FIXED. I RECEIVED THE ASSESSMENT FROM THE DEALERSHIP SAYING THAT THE RECALL ISSUE WAS FIXED. A WEEK AFTER I WENT TO THE DEALERSHIP THE ISSUE HAPPENED AGAIN, THE CHECK ENGINE LIGHT CAME ON BUT TURNED OFF AFTER SO BY THE TIME I TOOK IT TO THE DEALERSHIP AGAIN, THEY "COULDN'T HELP ME" SINCE THE CHECK ENGINE LIGHT WAS NOT ON AT THE TIME. I ALSO DID NOT HAVE A WAY TO PROVE THAT THIS ISSUE WAS HAPPENING STILL TO MY VEHICLE SO I LEFT DISAPPOINTED AND SURE IT WOULD HAPPEN AGAIN AT SOME POINT. AS OF TODAY 28 MARCH 2019 THE ISSUE HAPPENED AGAIN YESTERDAY ON THE WAY TO WORK AROUND 0836AM, LUCKILY I WAS ABLE TO RECORD A VIDEO OF IT AS IT WAS HAPPENING THAT I WOULD BE HAPPY TO SHARE, THE VEHICLE DID NOT SHUT OFF DURING THE VIDEO. I BOUGHT THIS VEHICLE NEW, IN 2016, FROM A DEALERSHIP IN WA STATE.
Corrective Action:
MY JEEP CHEROKEE LIMITED 2016'S ENGINE WILL SHUT OFF MID DRIVE. THIS HAS HAPPENED TO ME THREE TIMES WHILE ON THE ROAD FOR THE PAST 4 MONTHS OR SO. I FEAR FOR MY SAFETY AND THAT OF MY FAMILY AND FRIENDS OR WHOMEVER MAY BE WITH ME IN MY VEHICLE WHEN THIS HAPPENS. THE ISSUE BEGINS WITH THE DASH STARTING TO FLICKER, THE AC AND RADIO WILL SHUT OFF, ANY ACTIVELY ENABLED FUNCTIONS WILL SHUT OFF/DISABLE (LANE SENSE, CRUISE CONTROL, AUTO START/STOP), TWO TIMES OUT OF THE THREE, THE VEHICLE ENGINE SHUTS OFF SECONDS AFTER, CAUSING THE GREATEST RISK TO SAFETY SINCE THE VEHICLE IS ESSENTIALLY CRUISING WITH NO POWER WHATSOEVER AT AN AVERAGE OF 70MPH (MOSTLY DRIVE ON FREEWAYS/HIGHWAYS), FORCING ME TO PULL OVER ON THE SIDE OF THE ROAD/SHOULDER IN ORDER TO BREAK TO A FULL STOP, PLACE THE VEHICLE ON PARK AND THEN RESTART THE VEHICLE IN ORDER TO GET BACK ON THE ROAD. I BELIEVE JEEP HAD ISSUED A RECALL FOR THIS EXACT ISSUE IF I'M NOT MISTAKEN (SAFETY RECALL U63). I HAVE TAKEN MY JEEP TO A LOCAL DEALERSHIP TO GET THIS ISSUE FIXED. I RECEIVED THE ASSESSMENT FROM THE DEALERSHIP SAYING THAT THE RECALL ISSUE WAS FIXED. A WEEK AFTER I WENT TO THE DEALERSHIP THE ISSUE HAPPENED AGAIN, THE CHECK ENGINE LIGHT CAME ON BUT TURNED OFF AFTER SO BY THE TIME I TOOK IT TO THE DEALERSHIP AGAIN, THEY "COULDN'T HELP ME" SINCE THE CHECK ENGINE LIGHT WAS NOT ON AT THE TIME. I ALSO DID NOT HAVE A WAY TO PROVE THAT THIS ISSUE WAS HAPPENING STILL TO MY VEHICLE SO I LEFT DISAPPOINTED AND SURE IT WOULD HAPPEN AGAIN AT SOME POINT. AS OF TODAY 28 MARCH 2019 THE ISSUE HAPPENED AGAIN YESTERDAY ON THE WAY TO WORK AROUND 0836AM, LUCKILY I WAS ABLE TO RECORD A VIDEO OF IT AS IT WAS HAPPENING THAT I WOULD BE HAPPY TO SHARE, THE VEHICLE DID NOT SHUT OFF DURING THE VIDEO. I BOUGHT THIS VEHICLE NEW, IN 2016, FROM A DEALERSHIP IN WA STATE.
Additional Notes:
MY JEEP CHEROKEE LIMITED 2016'S ENGINE WILL SHUT OFF MID DRIVE. THIS HAS HAPPENED TO ME THREE TIMES WHILE ON THE ROAD FOR THE PAST 4 MONTHS OR SO. I FEAR FOR MY SAFETY AND THAT OF MY FAMILY AND FRIENDS OR WHOMEVER MAY BE WITH ME IN MY VEHICLE WHEN THIS HAPPENS. THE ISSUE BEGINS WITH THE DASH STARTING TO FLICKER, THE AC AND RADIO WILL SHUT OFF, ANY ACTIVELY ENABLED FUNCTIONS WILL SHUT OFF/DISABLE (LANE SENSE, CRUISE CONTROL, AUTO START/STOP), TWO TIMES OUT OF THE THREE, THE VEHICLE ENGINE SHUTS OFF SECONDS AFTER, CAUSING THE GREATEST RISK TO SAFETY SINCE THE VEHICLE IS ESSENTIALLY CRUISING WITH NO POWER WHATSOEVER AT AN AVERAGE OF 70MPH (MOSTLY DRIVE ON FREEWAYS/HIGHWAYS), FORCING ME TO PULL OVER ON THE SIDE OF THE ROAD/SHOULDER IN ORDER TO BREAK TO A FULL STOP, PLACE THE VEHICLE ON PARK AND THEN RESTART THE VEHICLE IN ORDER TO GET BACK ON THE ROAD. I BELIEVE JEEP HAD ISSUED A RECALL FOR THIS EXACT ISSUE IF I'M NOT MISTAKEN (SAFETY RECALL U63). I HAVE TAKEN MY JEEP TO A LOCAL DEALERSHIP TO GET THIS ISSUE FIXED. I RECEIVED THE ASSESSMENT FROM THE DEALERSHIP SAYING THAT THE RECALL ISSUE WAS FIXED. A WEEK AFTER I WENT TO THE DEALERSHIP THE ISSUE HAPPENED AGAIN, THE CHECK ENGINE LIGHT CAME ON BUT TURNED OFF AFTER SO BY THE TIME I TOOK IT TO THE DEALERSHIP AGAIN, THEY "COULDN'T HELP ME" SINCE THE CHECK ENGINE LIGHT WAS NOT ON AT THE TIME. I ALSO DID NOT HAVE A WAY TO PROVE THAT THIS ISSUE WAS HAPPENING STILL TO MY VEHICLE SO I LEFT DISAPPOINTED AND SURE IT WOULD HAPPEN AGAIN AT SOME POINT. AS OF TODAY 28 MARCH 2019 THE ISSUE HAPPENED AGAIN YESTERDAY ON THE WAY TO WORK AROUND 0836AM, LUCKILY I WAS ABLE TO RECORD A VIDEO OF IT AS IT WAS HAPPENING THAT I WOULD BE HAPPY TO SHARE, THE VEHICLE DID NOT SHUT OFF DURING THE VIDEO. I BOUGHT THIS VEHICLE NEW, IN 2016, FROM A DEALERSHIP IN WA STATE.
Mfg Campaign: 11192352
Recall Date: Mar 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY JEEP CHEROKEE LIMITED 2016'S ENGINE WILL SHUT OFF MID DRIVE. THIS HAS HAPPENED TO ME THREE TIMES WHILE ON THE ROAD FOR THE PAST 4 MONTHS OR SO. I FEAR FOR MY SAFETY AND THAT OF MY FAMILY AND FRIENDS OR WHOMEVER MAY BE WITH ME IN MY VEHICLE WHEN THIS HAPPENS. THE ISSUE BEGINS WITH THE DASH STARTING TO FLICKER, THE AC AND RADIO WILL SHUT OFF, ANY ACTIVELY ENABLED FUNCTIONS WILL SHUT OFF/DISABLE (LANE SENSE, CRUISE CONTROL, AUTO START/STOP), TWO TIMES OUT OF THE THREE, THE VEHICLE ENGINE SHUTS OFF SECONDS AFTER, CAUSING THE GREATEST RISK TO SAFETY SINCE THE VEHICLE IS ESSENTIALLY CRUISING WITH NO POWER WHATSOEVER AT AN AVERAGE OF 70MPH (MOSTLY DRIVE ON FREEWAYS/HIGHWAYS), FORCING ME TO PULL OVER ON THE SIDE OF THE ROAD/SHOULDER IN ORDER TO BREAK TO A FULL STOP, PLACE THE VEHICLE ON PARK AND THEN RESTART THE VEHICLE IN ORDER TO GET BACK ON THE ROAD. I BELIEVE JEEP HAD ISSUED A RECALL FOR THIS EXACT ISSUE IF I'M NOT MISTAKEN (SAFETY RECALL U63). I HAVE TAKEN MY JEEP TO A LOCAL DEALERSHIP TO GET THIS ISSUE FIXED. I RECEIVED THE ASSESSMENT FROM THE DEALERSHIP SAYING THAT THE RECALL ISSUE WAS FIXED. A WEEK AFTER I WENT TO THE DEALERSHIP THE ISSUE HAPPENED AGAIN, THE CHECK ENGINE LIGHT CAME ON BUT TURNED OFF AFTER SO BY THE TIME I TOOK IT TO THE DEALERSHIP AGAIN, THEY "COULDN'T HELP ME" SINCE THE CHECK ENGINE LIGHT WAS NOT ON AT THE TIME. I ALSO DID NOT HAVE A WAY TO PROVE THAT THIS ISSUE WAS HAPPENING STILL TO MY VEHICLE SO I LEFT DISAPPOINTED AND SURE IT WOULD HAPPEN AGAIN AT SOME POINT. AS OF TODAY 28 MARCH 2019 THE ISSUE HAPPENED AGAIN YESTERDAY ON THE WAY TO WORK AROUND 0836AM, LUCKILY I WAS ABLE TO RECORD A VIDEO OF IT AS IT WAS HAPPENING THAT I WOULD BE HAPPY TO SHARE, THE VEHICLE DID NOT SHUT OFF DURING THE VIDEO. I BOUGHT THIS VEHICLE NEW, IN 2016, FROM A DEALERSHIP IN WA STATE.
Corrective Action:
MY JEEP CHEROKEE LIMITED 2016'S ENGINE WILL SHUT OFF MID DRIVE. THIS HAS HAPPENED TO ME THREE TIMES WHILE ON THE ROAD FOR THE PAST 4 MONTHS OR SO. I FEAR FOR MY SAFETY AND THAT OF MY FAMILY AND FRIENDS OR WHOMEVER MAY BE WITH ME IN MY VEHICLE WHEN THIS HAPPENS. THE ISSUE BEGINS WITH THE DASH STARTING TO FLICKER, THE AC AND RADIO WILL SHUT OFF, ANY ACTIVELY ENABLED FUNCTIONS WILL SHUT OFF/DISABLE (LANE SENSE, CRUISE CONTROL, AUTO START/STOP), TWO TIMES OUT OF THE THREE, THE VEHICLE ENGINE SHUTS OFF SECONDS AFTER, CAUSING THE GREATEST RISK TO SAFETY SINCE THE VEHICLE IS ESSENTIALLY CRUISING WITH NO POWER WHATSOEVER AT AN AVERAGE OF 70MPH (MOSTLY DRIVE ON FREEWAYS/HIGHWAYS), FORCING ME TO PULL OVER ON THE SIDE OF THE ROAD/SHOULDER IN ORDER TO BREAK TO A FULL STOP, PLACE THE VEHICLE ON PARK AND THEN RESTART THE VEHICLE IN ORDER TO GET BACK ON THE ROAD. I BELIEVE JEEP HAD ISSUED A RECALL FOR THIS EXACT ISSUE IF I'M NOT MISTAKEN (SAFETY RECALL U63). I HAVE TAKEN MY JEEP TO A LOCAL DEALERSHIP TO GET THIS ISSUE FIXED. I RECEIVED THE ASSESSMENT FROM THE DEALERSHIP SAYING THAT THE RECALL ISSUE WAS FIXED. A WEEK AFTER I WENT TO THE DEALERSHIP THE ISSUE HAPPENED AGAIN, THE CHECK ENGINE LIGHT CAME ON BUT TURNED OFF AFTER SO BY THE TIME I TOOK IT TO THE DEALERSHIP AGAIN, THEY "COULDN'T HELP ME" SINCE THE CHECK ENGINE LIGHT WAS NOT ON AT THE TIME. I ALSO DID NOT HAVE A WAY TO PROVE THAT THIS ISSUE WAS HAPPENING STILL TO MY VEHICLE SO I LEFT DISAPPOINTED AND SURE IT WOULD HAPPEN AGAIN AT SOME POINT. AS OF TODAY 28 MARCH 2019 THE ISSUE HAPPENED AGAIN YESTERDAY ON THE WAY TO WORK AROUND 0836AM, LUCKILY I WAS ABLE TO RECORD A VIDEO OF IT AS IT WAS HAPPENING THAT I WOULD BE HAPPY TO SHARE, THE VEHICLE DID NOT SHUT OFF DURING THE VIDEO. I BOUGHT THIS VEHICLE NEW, IN 2016, FROM A DEALERSHIP IN WA STATE.
Additional Notes:
MY JEEP CHEROKEE LIMITED 2016'S ENGINE WILL SHUT OFF MID DRIVE. THIS HAS HAPPENED TO ME THREE TIMES WHILE ON THE ROAD FOR THE PAST 4 MONTHS OR SO. I FEAR FOR MY SAFETY AND THAT OF MY FAMILY AND FRIENDS OR WHOMEVER MAY BE WITH ME IN MY VEHICLE WHEN THIS HAPPENS. THE ISSUE BEGINS WITH THE DASH STARTING TO FLICKER, THE AC AND RADIO WILL SHUT OFF, ANY ACTIVELY ENABLED FUNCTIONS WILL SHUT OFF/DISABLE (LANE SENSE, CRUISE CONTROL, AUTO START/STOP), TWO TIMES OUT OF THE THREE, THE VEHICLE ENGINE SHUTS OFF SECONDS AFTER, CAUSING THE GREATEST RISK TO SAFETY SINCE THE VEHICLE IS ESSENTIALLY CRUISING WITH NO POWER WHATSOEVER AT AN AVERAGE OF 70MPH (MOSTLY DRIVE ON FREEWAYS/HIGHWAYS), FORCING ME TO PULL OVER ON THE SIDE OF THE ROAD/SHOULDER IN ORDER TO BREAK TO A FULL STOP, PLACE THE VEHICLE ON PARK AND THEN RESTART THE VEHICLE IN ORDER TO GET BACK ON THE ROAD. I BELIEVE JEEP HAD ISSUED A RECALL FOR THIS EXACT ISSUE IF I'M NOT MISTAKEN (SAFETY RECALL U63). I HAVE TAKEN MY JEEP TO A LOCAL DEALERSHIP TO GET THIS ISSUE FIXED. I RECEIVED THE ASSESSMENT FROM THE DEALERSHIP SAYING THAT THE RECALL ISSUE WAS FIXED. A WEEK AFTER I WENT TO THE DEALERSHIP THE ISSUE HAPPENED AGAIN, THE CHECK ENGINE LIGHT CAME ON BUT TURNED OFF AFTER SO BY THE TIME I TOOK IT TO THE DEALERSHIP AGAIN, THEY "COULDN'T HELP ME" SINCE THE CHECK ENGINE LIGHT WAS NOT ON AT THE TIME. I ALSO DID NOT HAVE A WAY TO PROVE THAT THIS ISSUE WAS HAPPENING STILL TO MY VEHICLE SO I LEFT DISAPPOINTED AND SURE IT WOULD HAPPEN AGAIN AT SOME POINT. AS OF TODAY 28 MARCH 2019 THE ISSUE HAPPENED AGAIN YESTERDAY ON THE WAY TO WORK AROUND 0836AM, LUCKILY I WAS ABLE TO RECORD A VIDEO OF IT AS IT WAS HAPPENING THAT I WOULD BE HAPPY TO SHARE, THE VEHICLE DID NOT SHUT OFF DURING THE VIDEO. I BOUGHT THIS VEHICLE NEW, IN 2016, FROM A DEALERSHIP IN WA STATE.
Mfg Campaign: 11192352
Recall Date: Mar 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY JEEP CHEROKEE LIMITED 2016'S ENGINE WILL SHUT OFF MID DRIVE. THIS HAS HAPPENED TO ME THREE TIMES WHILE ON THE ROAD FOR THE PAST 4 MONTHS OR SO. I FEAR FOR MY SAFETY AND THAT OF MY FAMILY AND FRIENDS OR WHOMEVER MAY BE WITH ME IN MY VEHICLE WHEN THIS HAPPENS. THE ISSUE BEGINS WITH THE DASH STARTING TO FLICKER, THE AC AND RADIO WILL SHUT OFF, ANY ACTIVELY ENABLED FUNCTIONS WILL SHUT OFF/DISABLE (LANE SENSE, CRUISE CONTROL, AUTO START/STOP), TWO TIMES OUT OF THE THREE, THE VEHICLE ENGINE SHUTS OFF SECONDS AFTER, CAUSING THE GREATEST RISK TO SAFETY SINCE THE VEHICLE IS ESSENTIALLY CRUISING WITH NO POWER WHATSOEVER AT AN AVERAGE OF 70MPH (MOSTLY DRIVE ON FREEWAYS/HIGHWAYS), FORCING ME TO PULL OVER ON THE SIDE OF THE ROAD/SHOULDER IN ORDER TO BREAK TO A FULL STOP, PLACE THE VEHICLE ON PARK AND THEN RESTART THE VEHICLE IN ORDER TO GET BACK ON THE ROAD. I BELIEVE JEEP HAD ISSUED A RECALL FOR THIS EXACT ISSUE IF I'M NOT MISTAKEN (SAFETY RECALL U63). I HAVE TAKEN MY JEEP TO A LOCAL DEALERSHIP TO GET THIS ISSUE FIXED. I RECEIVED THE ASSESSMENT FROM THE DEALERSHIP SAYING THAT THE RECALL ISSUE WAS FIXED. A WEEK AFTER I WENT TO THE DEALERSHIP THE ISSUE HAPPENED AGAIN, THE CHECK ENGINE LIGHT CAME ON BUT TURNED OFF AFTER SO BY THE TIME I TOOK IT TO THE DEALERSHIP AGAIN, THEY "COULDN'T HELP ME" SINCE THE CHECK ENGINE LIGHT WAS NOT ON AT THE TIME. I ALSO DID NOT HAVE A WAY TO PROVE THAT THIS ISSUE WAS HAPPENING STILL TO MY VEHICLE SO I LEFT DISAPPOINTED AND SURE IT WOULD HAPPEN AGAIN AT SOME POINT. AS OF TODAY 28 MARCH 2019 THE ISSUE HAPPENED AGAIN YESTERDAY ON THE WAY TO WORK AROUND 0836AM, LUCKILY I WAS ABLE TO RECORD A VIDEO OF IT AS IT WAS HAPPENING THAT I WOULD BE HAPPY TO SHARE, THE VEHICLE DID NOT SHUT OFF DURING THE VIDEO. I BOUGHT THIS VEHICLE NEW, IN 2016, FROM A DEALERSHIP IN WA STATE.
Corrective Action:
MY JEEP CHEROKEE LIMITED 2016'S ENGINE WILL SHUT OFF MID DRIVE. THIS HAS HAPPENED TO ME THREE TIMES WHILE ON THE ROAD FOR THE PAST 4 MONTHS OR SO. I FEAR FOR MY SAFETY AND THAT OF MY FAMILY AND FRIENDS OR WHOMEVER MAY BE WITH ME IN MY VEHICLE WHEN THIS HAPPENS. THE ISSUE BEGINS WITH THE DASH STARTING TO FLICKER, THE AC AND RADIO WILL SHUT OFF, ANY ACTIVELY ENABLED FUNCTIONS WILL SHUT OFF/DISABLE (LANE SENSE, CRUISE CONTROL, AUTO START/STOP), TWO TIMES OUT OF THE THREE, THE VEHICLE ENGINE SHUTS OFF SECONDS AFTER, CAUSING THE GREATEST RISK TO SAFETY SINCE THE VEHICLE IS ESSENTIALLY CRUISING WITH NO POWER WHATSOEVER AT AN AVERAGE OF 70MPH (MOSTLY DRIVE ON FREEWAYS/HIGHWAYS), FORCING ME TO PULL OVER ON THE SIDE OF THE ROAD/SHOULDER IN ORDER TO BREAK TO A FULL STOP, PLACE THE VEHICLE ON PARK AND THEN RESTART THE VEHICLE IN ORDER TO GET BACK ON THE ROAD. I BELIEVE JEEP HAD ISSUED A RECALL FOR THIS EXACT ISSUE IF I'M NOT MISTAKEN (SAFETY RECALL U63). I HAVE TAKEN MY JEEP TO A LOCAL DEALERSHIP TO GET THIS ISSUE FIXED. I RECEIVED THE ASSESSMENT FROM THE DEALERSHIP SAYING THAT THE RECALL ISSUE WAS FIXED. A WEEK AFTER I WENT TO THE DEALERSHIP THE ISSUE HAPPENED AGAIN, THE CHECK ENGINE LIGHT CAME ON BUT TURNED OFF AFTER SO BY THE TIME I TOOK IT TO THE DEALERSHIP AGAIN, THEY "COULDN'T HELP ME" SINCE THE CHECK ENGINE LIGHT WAS NOT ON AT THE TIME. I ALSO DID NOT HAVE A WAY TO PROVE THAT THIS ISSUE WAS HAPPENING STILL TO MY VEHICLE SO I LEFT DISAPPOINTED AND SURE IT WOULD HAPPEN AGAIN AT SOME POINT. AS OF TODAY 28 MARCH 2019 THE ISSUE HAPPENED AGAIN YESTERDAY ON THE WAY TO WORK AROUND 0836AM, LUCKILY I WAS ABLE TO RECORD A VIDEO OF IT AS IT WAS HAPPENING THAT I WOULD BE HAPPY TO SHARE, THE VEHICLE DID NOT SHUT OFF DURING THE VIDEO. I BOUGHT THIS VEHICLE NEW, IN 2016, FROM A DEALERSHIP IN WA STATE.
Additional Notes:
MY JEEP CHEROKEE LIMITED 2016'S ENGINE WILL SHUT OFF MID DRIVE. THIS HAS HAPPENED TO ME THREE TIMES WHILE ON THE ROAD FOR THE PAST 4 MONTHS OR SO. I FEAR FOR MY SAFETY AND THAT OF MY FAMILY AND FRIENDS OR WHOMEVER MAY BE WITH ME IN MY VEHICLE WHEN THIS HAPPENS. THE ISSUE BEGINS WITH THE DASH STARTING TO FLICKER, THE AC AND RADIO WILL SHUT OFF, ANY ACTIVELY ENABLED FUNCTIONS WILL SHUT OFF/DISABLE (LANE SENSE, CRUISE CONTROL, AUTO START/STOP), TWO TIMES OUT OF THE THREE, THE VEHICLE ENGINE SHUTS OFF SECONDS AFTER, CAUSING THE GREATEST RISK TO SAFETY SINCE THE VEHICLE IS ESSENTIALLY CRUISING WITH NO POWER WHATSOEVER AT AN AVERAGE OF 70MPH (MOSTLY DRIVE ON FREEWAYS/HIGHWAYS), FORCING ME TO PULL OVER ON THE SIDE OF THE ROAD/SHOULDER IN ORDER TO BREAK TO A FULL STOP, PLACE THE VEHICLE ON PARK AND THEN RESTART THE VEHICLE IN ORDER TO GET BACK ON THE ROAD. I BELIEVE JEEP HAD ISSUED A RECALL FOR THIS EXACT ISSUE IF I'M NOT MISTAKEN (SAFETY RECALL U63). I HAVE TAKEN MY JEEP TO A LOCAL DEALERSHIP TO GET THIS ISSUE FIXED. I RECEIVED THE ASSESSMENT FROM THE DEALERSHIP SAYING THAT THE RECALL ISSUE WAS FIXED. A WEEK AFTER I WENT TO THE DEALERSHIP THE ISSUE HAPPENED AGAIN, THE CHECK ENGINE LIGHT CAME ON BUT TURNED OFF AFTER SO BY THE TIME I TOOK IT TO THE DEALERSHIP AGAIN, THEY "COULDN'T HELP ME" SINCE THE CHECK ENGINE LIGHT WAS NOT ON AT THE TIME. I ALSO DID NOT HAVE A WAY TO PROVE THAT THIS ISSUE WAS HAPPENING STILL TO MY VEHICLE SO I LEFT DISAPPOINTED AND SURE IT WOULD HAPPEN AGAIN AT SOME POINT. AS OF TODAY 28 MARCH 2019 THE ISSUE HAPPENED AGAIN YESTERDAY ON THE WAY TO WORK AROUND 0836AM, LUCKILY I WAS ABLE TO RECORD A VIDEO OF IT AS IT WAS HAPPENING THAT I WOULD BE HAPPY TO SHARE, THE VEHICLE DID NOT SHUT OFF DURING THE VIDEO. I BOUGHT THIS VEHICLE NEW, IN 2016, FROM A DEALERSHIP IN WA STATE.
Mfg Campaign: 11192352
Recall Date: Mar 29, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CAR SHUTS OFF WITH OUT WARNING WHEN DRIVING.
Corrective Action:
CAR SHUTS OFF WITH OUT WARNING WHEN DRIVING.
Additional Notes:
CAR SHUTS OFF WITH OUT WARNING WHEN DRIVING.
Mfg Campaign: 11192124
Recall Date: Mar 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR SHUTS OFF WITH OUT WARNING WHEN DRIVING.
Corrective Action:
CAR SHUTS OFF WITH OUT WARNING WHEN DRIVING.
Additional Notes:
CAR SHUTS OFF WITH OUT WARNING WHEN DRIVING.
Mfg Campaign: 11192124
Recall Date: Mar 28, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE OPERATING THE VEHICLE, THE MESSAGE "SERVICE SHIFTER" ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE GEAR SHIFTER WAS FAULTY. THE GEAR SHIFTER WAS REPLACED, BUT THE "SERVICE SHIFTER" MESSAGE CONTINUED TO DISPLAY. THE VEHICLE LATER STALLED SEVERAL TIMES WHILE DRIVING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THORNTON CHRYSLER JEEP (2980 CAPE CORN RD, RED LINE, PA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE OPERATING THE VEHICLE, THE MESSAGE "SERVICE SHIFTER" ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE GEAR SHIFTER WAS FAULTY. THE GEAR SHIFTER WAS REPLACED, BUT THE "SERVICE SHIFTER" MESSAGE CONTINUED TO DISPLAY. THE VEHICLE LATER STALLED SEVERAL TIMES WHILE DRIVING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THORNTON CHRYSLER JEEP (2980 CAPE CORN RD, RED LINE, PA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE OPERATING THE VEHICLE, THE MESSAGE "SERVICE SHIFTER" ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE GEAR SHIFTER WAS FAULTY. THE GEAR SHIFTER WAS REPLACED, BUT THE "SERVICE SHIFTER" MESSAGE CONTINUED TO DISPLAY. THE VEHICLE LATER STALLED SEVERAL TIMES WHILE DRIVING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THORNTON CHRYSLER JEEP (2980 CAPE CORN RD, RED LINE, PA) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.
Mfg Campaign: 11190670
Recall Date: Mar 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
HAS BEEN BACK TO THE DEALER 4 TIMES IN ONE YEAR FOR REPLACEMENT OF SPARK PLUGS AND IGNITION COIL. CAR RUNS ROUGH AND SHAKES. 53000 MILES, HAVE HAD IT SINCE IT WAS BRAND NEW. FEEL UNSAFE DRIVING IN IT.
Corrective Action:
HAS BEEN BACK TO THE DEALER 4 TIMES IN ONE YEAR FOR REPLACEMENT OF SPARK PLUGS AND IGNITION COIL. CAR RUNS ROUGH AND SHAKES. 53000 MILES, HAVE HAD IT SINCE IT WAS BRAND NEW. FEEL UNSAFE DRIVING IN IT.
Additional Notes:
HAS BEEN BACK TO THE DEALER 4 TIMES IN ONE YEAR FOR REPLACEMENT OF SPARK PLUGS AND IGNITION COIL. CAR RUNS ROUGH AND SHAKES. 53000 MILES, HAVE HAD IT SINCE IT WAS BRAND NEW. FEEL UNSAFE DRIVING IN IT.
Mfg Campaign: 11190912
Recall Date: Mar 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
HAS BEEN BACK TO THE DEALER 4 TIMES IN ONE YEAR FOR REPLACEMENT OF SPARK PLUGS AND IGNITION COIL. CAR RUNS ROUGH AND SHAKES. 53000 MILES, HAVE HAD IT SINCE IT WAS BRAND NEW. FEEL UNSAFE DRIVING IN IT.
Corrective Action:
HAS BEEN BACK TO THE DEALER 4 TIMES IN ONE YEAR FOR REPLACEMENT OF SPARK PLUGS AND IGNITION COIL. CAR RUNS ROUGH AND SHAKES. 53000 MILES, HAVE HAD IT SINCE IT WAS BRAND NEW. FEEL UNSAFE DRIVING IN IT.
Additional Notes:
HAS BEEN BACK TO THE DEALER 4 TIMES IN ONE YEAR FOR REPLACEMENT OF SPARK PLUGS AND IGNITION COIL. CAR RUNS ROUGH AND SHAKES. 53000 MILES, HAVE HAD IT SINCE IT WAS BRAND NEW. FEEL UNSAFE DRIVING IN IT.
Mfg Campaign: 11190912
Recall Date: Mar 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HAS BEEN BACK TO THE DEALER 4 TIMES IN ONE YEAR FOR REPLACEMENT OF SPARK PLUGS AND IGNITION COIL. CAR RUNS ROUGH AND SHAKES. 53000 MILES, HAVE HAD IT SINCE IT WAS BRAND NEW. FEEL UNSAFE DRIVING IN IT.
Corrective Action:
HAS BEEN BACK TO THE DEALER 4 TIMES IN ONE YEAR FOR REPLACEMENT OF SPARK PLUGS AND IGNITION COIL. CAR RUNS ROUGH AND SHAKES. 53000 MILES, HAVE HAD IT SINCE IT WAS BRAND NEW. FEEL UNSAFE DRIVING IN IT.
Additional Notes:
HAS BEEN BACK TO THE DEALER 4 TIMES IN ONE YEAR FOR REPLACEMENT OF SPARK PLUGS AND IGNITION COIL. CAR RUNS ROUGH AND SHAKES. 53000 MILES, HAVE HAD IT SINCE IT WAS BRAND NEW. FEEL UNSAFE DRIVING IN IT.
Mfg Campaign: 11190912
Recall Date: Mar 22, 2019
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION RECALL. WHILE DRIVING ON AN INTERSTATE, 'SERVICE TRANSMISSION' APPEARS ON DASH, AND VEHICLE CEASES TO ACCELERATE. TRANSMISSION ESSENTIALLY DROPS TO FIRST GEAR AND WILL NOT ACCELERATE BEYOND THAT POINT.
Corrective Action:
TRANSMISSION RECALL. WHILE DRIVING ON AN INTERSTATE, 'SERVICE TRANSMISSION' APPEARS ON DASH, AND VEHICLE CEASES TO ACCELERATE. TRANSMISSION ESSENTIALLY DROPS TO FIRST GEAR AND WILL NOT ACCELERATE BEYOND THAT POINT.
Additional Notes:
TRANSMISSION RECALL. WHILE DRIVING ON AN INTERSTATE, 'SERVICE TRANSMISSION' APPEARS ON DASH, AND VEHICLE CEASES TO ACCELERATE. TRANSMISSION ESSENTIALLY DROPS TO FIRST GEAR AND WILL NOT ACCELERATE BEYOND THAT POINT.
Mfg Campaign: 11186707
Recall Date: Mar 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 30 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT CALLED LOS ANGELES CHRYSLER DODGE JEEP RAM (2025 S FIGUEROA ST, LOS ANGELES, CA 90007, (833) 866-5795) AND SCHEDULED A DIAGNOSTIC APPOINTMENT FOR THIS WEEKEND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 28,000.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 30 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT CALLED LOS ANGELES CHRYSLER DODGE JEEP RAM (2025 S FIGUEROA ST, LOS ANGELES, CA 90007, (833) 866-5795) AND SCHEDULED A DIAGNOSTIC APPOINTMENT FOR THIS WEEKEND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 28,000.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING 30 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE CONTACT CALLED LOS ANGELES CHRYSLER DODGE JEEP RAM (2025 S FIGUEROA ST, LOS ANGELES, CA 90007, (833) 866-5795) AND SCHEDULED A DIAGNOSTIC APPOINTMENT FOR THIS WEEKEND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 28,000.
Mfg Campaign: 11186801
Recall Date: Mar 14, 2019
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TCM MODULAR FAILS IN THE SEALED 9 SPEED TRANSMISSION IN 8 GEAR AFTER COMMING OF AN EXIT RAMP ENGINE LIFE CAME ON MASHES ON THE GAS TO GO THRU THE INTERSECTION NO POWER STUCK IN 8 GEAR WOULD NOT DOWN SHIFT .. LIGHT TURNS GREEN AND ON COMING TRAFFIC HAS TO STOP AND ALLOW ME TO GET TRUE VERY SLOWLY... HORNS BLOWING AND CARS SWIRLING AROUND ME... VERY DANGEROUS TO HAVE THIS HAPPEN IN TRAFFIC THIS HAS HAPPENED SEVERAL TIMES
Corrective Action:
TCM MODULAR FAILS IN THE SEALED 9 SPEED TRANSMISSION IN 8 GEAR AFTER COMMING OF AN EXIT RAMP ENGINE LIFE CAME ON MASHES ON THE GAS TO GO THRU THE INTERSECTION NO POWER STUCK IN 8 GEAR WOULD NOT DOWN SHIFT .. LIGHT TURNS GREEN AND ON COMING TRAFFIC HAS TO STOP AND ALLOW ME TO GET TRUE VERY SLOWLY... HORNS BLOWING AND CARS SWIRLING AROUND ME... VERY DANGEROUS TO HAVE THIS HAPPEN IN TRAFFIC THIS HAS HAPPENED SEVERAL TIMES
Additional Notes:
TCM MODULAR FAILS IN THE SEALED 9 SPEED TRANSMISSION IN 8 GEAR AFTER COMMING OF AN EXIT RAMP ENGINE LIFE CAME ON MASHES ON THE GAS TO GO THRU THE INTERSECTION NO POWER STUCK IN 8 GEAR WOULD NOT DOWN SHIFT .. LIGHT TURNS GREEN AND ON COMING TRAFFIC HAS TO STOP AND ALLOW ME TO GET TRUE VERY SLOWLY... HORNS BLOWING AND CARS SWIRLING AROUND ME... VERY DANGEROUS TO HAVE THIS HAPPEN IN TRAFFIC THIS HAS HAPPENED SEVERAL TIMES
Mfg Campaign: 11186032
Recall Date: Mar 12, 2019
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TCM MODULAR FAILS IN THE SEALED 9 SPEED TRANSMISSION IN 8 GEAR AFTER COMMING OF AN EXIT RAMP ENGINE LIFE CAME ON MASHES ON THE GAS TO GO THRU THE INTERSECTION NO POWER STUCK IN 8 GEAR WOULD NOT DOWN SHIFT .. LIGHT TURNS GREEN AND ON COMING TRAFFIC HAS TO STOP AND ALLOW ME TO GET TRUE VERY SLOWLY... HORNS BLOWING AND CARS SWIRLING AROUND ME... VERY DANGEROUS TO HAVE THIS HAPPEN IN TRAFFIC THIS HAS HAPPENED SEVERAL TIMES
Corrective Action:
TCM MODULAR FAILS IN THE SEALED 9 SPEED TRANSMISSION IN 8 GEAR AFTER COMMING OF AN EXIT RAMP ENGINE LIFE CAME ON MASHES ON THE GAS TO GO THRU THE INTERSECTION NO POWER STUCK IN 8 GEAR WOULD NOT DOWN SHIFT .. LIGHT TURNS GREEN AND ON COMING TRAFFIC HAS TO STOP AND ALLOW ME TO GET TRUE VERY SLOWLY... HORNS BLOWING AND CARS SWIRLING AROUND ME... VERY DANGEROUS TO HAVE THIS HAPPEN IN TRAFFIC THIS HAS HAPPENED SEVERAL TIMES
Additional Notes:
TCM MODULAR FAILS IN THE SEALED 9 SPEED TRANSMISSION IN 8 GEAR AFTER COMMING OF AN EXIT RAMP ENGINE LIFE CAME ON MASHES ON THE GAS TO GO THRU THE INTERSECTION NO POWER STUCK IN 8 GEAR WOULD NOT DOWN SHIFT .. LIGHT TURNS GREEN AND ON COMING TRAFFIC HAS TO STOP AND ALLOW ME TO GET TRUE VERY SLOWLY... HORNS BLOWING AND CARS SWIRLING AROUND ME... VERY DANGEROUS TO HAVE THIS HAPPEN IN TRAFFIC THIS HAS HAPPENED SEVERAL TIMES
Mfg Campaign: 11186032
Recall Date: Mar 12, 2019
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