HONDA PILOT 2017

Complete listing of complaints and recalls for this vehicle

1.1K
Complaints
36
Recalls

Complaints & Recalls

1.1K Complaints 36 Recalls

Official Safety Recalls - Important!

36 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Honda (american Honda Motor Co.)
NHTSA Campaign: 23V858000 SAFETY RECALL
2.5M Vehicles Affected
Recall Date: Dec 18, 2023
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.

Potential Risk:
Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the fuel pump module, free of charge. Owner letters were mailed September 6, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KGC and KGD. This recall is an expansion of NHTSA recall numbers 21V-215 and 20V-314.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: KGC, KGD
Notice Date: Mar 29, 2024
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
NHTSA Campaign: 21V932000 SAFETY RECALL
724.8K Vehicles Affected
Recall Date: Nov 29, 2021
Safety Issue:

Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.

Potential Risk:
A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
FREE Recall Solution:
Dealers will either repair the hood latch striker, or replace the hood if necessary, free of charge. Owner notification letters were mailed January 18, 2022. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is PBV.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HONDA dealer to schedule your FREE recall repair.
Manufacturer: HONDA
Mfg Campaign: PBV
Notice Date: Jan 18, 2022
Recall Date: Nov 29, 2021

Consumer Complaints

1.1K Complaints
Honda (american Honda Motor Co.)
Campaign: 11477361 Other
Aug 3, 2022
Defect Description:

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Potential Consequences:

The contact owns a 2017 Honda Pilot. The contact stated that the vehicle previously had the battery and Auto Start/Stop button replaced; however, the while stopped at a traffic light, the vehicle lost motive power. Additionally, the brake pedal was firm while depressed. The vehicle was towed to an independent mechanic; however, the vehicle was able to restart and no error codes were retrieved. The vehicle was then taken to the dealer where it was diagnosed that the battery needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Action Number: PE22005 (Engine and Engine Cooling). The failure mileage was approximately 70,000.

Corrective Action:

The contact owns a 2017 Honda Pilot. The contact stated that the vehicle previously had the battery and Auto Start/Stop button replaced; however, the while stopped at a traffic light, the vehicle lost motive power. Additionally, the brake pedal was firm while depressed. The vehicle was towed to an independent mechanic; however, the vehicle was able to restart and no error codes were retrieved. The vehicle was then taken to the dealer where it was diagnosed that the battery needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Action Number: PE22005 (Engine and Engine Cooling). The failure mileage was approximately 70,000.

Additional Notes:

The contact owns a 2017 Honda Pilot. The contact stated that the vehicle previously had the battery and Auto Start/Stop button replaced; however, the while stopped at a traffic light, the vehicle lost motive power. Additionally, the brake pedal was firm while depressed. The vehicle was towed to an independent mechanic; however, the vehicle was able to restart and no error codes were retrieved. The vehicle was then taken to the dealer where it was diagnosed that the battery needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The contact related the failure to NHTSA Action Number: PE22005 (Engine and Engine Cooling). The failure mileage was approximately 70,000.

Manufacturer: HONDA
Mfg Campaign: 11477361
Notice Date: Aug 3, 2022
Recall Date: Aug 3, 2022
Honda (american Honda Motor Co.)
Campaign: 11477069 Other
Aug 2, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Starting in the summer if 2020 every few weeks after coming to a stop and the auto idle stop would stop the engine. When releasing the brake the engine would not immediately restart. The pause on restart would slowly increase as the time between occurrences decreased. Occurred during each trip. Pauses increased enough that the entire control panel and radio screen would go black, and then the car restarted with warning message coming up on control panel. Contacted Honda and took it in on 9/9/2020. They couldn’t recreate the issue. They charged the battery, did hard reset. Drove car with issue still occurring. Returned the vehicle for additional service on 9/16/2020. They are still unable to duplicate the issue and opened up a tech line case#4376911. They replaced a Dc/DC converter. Issue continued. Returned car with same issue. Don’t know date at this time. They replaced the battery which did fix the problem, temporarily. Began having same issue April 2022. Issue slowly increasing in duration of pause and frequency of occurring. July 10 2022 started having pause long enough for control panels to go dark and get warning light when engine restarted. Started occurring daily. On Friday 7/29/22 came to a four way stop and idle stop engaged. Lifted foot off brake, pushed on gas and realized car had not restarted and car was rolling backwards. Quickly pushed on brake to to stop car rolling backwards which then car restarted with warning light. Called Honda on 7/29/22 made appointment for 8/4/22. On Sunday 7/31/22 We were driving and came to a stop and idle off engaged turning off engine at a red light. At this occurrence the dash and radio went black when foot was pulled off break. Engine did not restart. Dash lights came back on with message that car must be in park to start engine. Attempted to switch to park but controls would not until few attempts. Finally Able to put in park, start car, put in drive and pull away. Stuck in traffic lane for about 15-25 seconds. Scary.

Corrective Action:

Starting in the summer if 2020 every few weeks after coming to a stop and the auto idle stop would stop the engine. When releasing the brake the engine would not immediately restart. The pause on restart would slowly increase as the time between occurrences decreased. Occurred during each trip. Pauses increased enough that the entire control panel and radio screen would go black, and then the car restarted with warning message coming up on control panel. Contacted Honda and took it in on 9/9/2020. They couldn’t recreate the issue. They charged the battery, did hard reset. Drove car with issue still occurring. Returned the vehicle for additional service on 9/16/2020. They are still unable to duplicate the issue and opened up a tech line case#4376911. They replaced a Dc/DC converter. Issue continued. Returned car with same issue. Don’t know date at this time. They replaced the battery which did fix the problem, temporarily. Began having same issue April 2022. Issue slowly increasing in duration of pause and frequency of occurring. July 10 2022 started having pause long enough for control panels to go dark and get warning light when engine restarted. Started occurring daily. On Friday 7/29/22 came to a four way stop and idle stop engaged. Lifted foot off brake, pushed on gas and realized car had not restarted and car was rolling backwards. Quickly pushed on brake to to stop car rolling backwards which then car restarted with warning light. Called Honda on 7/29/22 made appointment for 8/4/22. On Sunday 7/31/22 We were driving and came to a stop and idle off engaged turning off engine at a red light. At this occurrence the dash and radio went black when foot was pulled off break. Engine did not restart. Dash lights came back on with message that car must be in park to start engine. Attempted to switch to park but controls would not until few attempts. Finally Able to put in park, start car, put in drive and pull away. Stuck in traffic lane for about 15-25 seconds. Scary.

Additional Notes:

Starting in the summer if 2020 every few weeks after coming to a stop and the auto idle stop would stop the engine. When releasing the brake the engine would not immediately restart. The pause on restart would slowly increase as the time between occurrences decreased. Occurred during each trip. Pauses increased enough that the entire control panel and radio screen would go black, and then the car restarted with warning message coming up on control panel. Contacted Honda and took it in on 9/9/2020. They couldn’t recreate the issue. They charged the battery, did hard reset. Drove car with issue still occurring. Returned the vehicle for additional service on 9/16/2020. They are still unable to duplicate the issue and opened up a tech line case#4376911. They replaced a Dc/DC converter. Issue continued. Returned car with same issue. Don’t know date at this time. They replaced the battery which did fix the problem, temporarily. Began having same issue April 2022. Issue slowly increasing in duration of pause and frequency of occurring. July 10 2022 started having pause long enough for control panels to go dark and get warning light when engine restarted. Started occurring daily. On Friday 7/29/22 came to a four way stop and idle stop engaged. Lifted foot off brake, pushed on gas and realized car had not restarted and car was rolling backwards. Quickly pushed on brake to to stop car rolling backwards which then car restarted with warning light. Called Honda on 7/29/22 made appointment for 8/4/22. On Sunday 7/31/22 We were driving and came to a stop and idle off engaged turning off engine at a red light. At this occurrence the dash and radio went black when foot was pulled off break. Engine did not restart. Dash lights came back on with message that car must be in park to start engine. Attempted to switch to park but controls would not until few attempts. Finally Able to put in park, start car, put in drive and pull away. Stuck in traffic lane for about 15-25 seconds. Scary.

Manufacturer: HONDA
Mfg Campaign: 11477069
Notice Date: Aug 2, 2022
Recall Date: Aug 2, 2022
Honda (american Honda Motor Co.)
Campaign: 11477069 Other
Aug 2, 2022
Defect Description:

ENGINE

Potential Consequences:

Starting in the summer if 2020 every few weeks after coming to a stop and the auto idle stop would stop the engine. When releasing the brake the engine would not immediately restart. The pause on restart would slowly increase as the time between occurrences decreased. Occurred during each trip. Pauses increased enough that the entire control panel and radio screen would go black, and then the car restarted with warning message coming up on control panel. Contacted Honda and took it in on 9/9/2020. They couldn’t recreate the issue. They charged the battery, did hard reset. Drove car with issue still occurring. Returned the vehicle for additional service on 9/16/2020. They are still unable to duplicate the issue and opened up a tech line case#4376911. They replaced a Dc/DC converter. Issue continued. Returned car with same issue. Don’t know date at this time. They replaced the battery which did fix the problem, temporarily. Began having same issue April 2022. Issue slowly increasing in duration of pause and frequency of occurring. July 10 2022 started having pause long enough for control panels to go dark and get warning light when engine restarted. Started occurring daily. On Friday 7/29/22 came to a four way stop and idle stop engaged. Lifted foot off brake, pushed on gas and realized car had not restarted and car was rolling backwards. Quickly pushed on brake to to stop car rolling backwards which then car restarted with warning light. Called Honda on 7/29/22 made appointment for 8/4/22. On Sunday 7/31/22 We were driving and came to a stop and idle off engaged turning off engine at a red light. At this occurrence the dash and radio went black when foot was pulled off break. Engine did not restart. Dash lights came back on with message that car must be in park to start engine. Attempted to switch to park but controls would not until few attempts. Finally Able to put in park, start car, put in drive and pull away. Stuck in traffic lane for about 15-25 seconds. Scary.

Corrective Action:

Starting in the summer if 2020 every few weeks after coming to a stop and the auto idle stop would stop the engine. When releasing the brake the engine would not immediately restart. The pause on restart would slowly increase as the time between occurrences decreased. Occurred during each trip. Pauses increased enough that the entire control panel and radio screen would go black, and then the car restarted with warning message coming up on control panel. Contacted Honda and took it in on 9/9/2020. They couldn’t recreate the issue. They charged the battery, did hard reset. Drove car with issue still occurring. Returned the vehicle for additional service on 9/16/2020. They are still unable to duplicate the issue and opened up a tech line case#4376911. They replaced a Dc/DC converter. Issue continued. Returned car with same issue. Don’t know date at this time. They replaced the battery which did fix the problem, temporarily. Began having same issue April 2022. Issue slowly increasing in duration of pause and frequency of occurring. July 10 2022 started having pause long enough for control panels to go dark and get warning light when engine restarted. Started occurring daily. On Friday 7/29/22 came to a four way stop and idle stop engaged. Lifted foot off brake, pushed on gas and realized car had not restarted and car was rolling backwards. Quickly pushed on brake to to stop car rolling backwards which then car restarted with warning light. Called Honda on 7/29/22 made appointment for 8/4/22. On Sunday 7/31/22 We were driving and came to a stop and idle off engaged turning off engine at a red light. At this occurrence the dash and radio went black when foot was pulled off break. Engine did not restart. Dash lights came back on with message that car must be in park to start engine. Attempted to switch to park but controls would not until few attempts. Finally Able to put in park, start car, put in drive and pull away. Stuck in traffic lane for about 15-25 seconds. Scary.

Additional Notes:

Starting in the summer if 2020 every few weeks after coming to a stop and the auto idle stop would stop the engine. When releasing the brake the engine would not immediately restart. The pause on restart would slowly increase as the time between occurrences decreased. Occurred during each trip. Pauses increased enough that the entire control panel and radio screen would go black, and then the car restarted with warning message coming up on control panel. Contacted Honda and took it in on 9/9/2020. They couldn’t recreate the issue. They charged the battery, did hard reset. Drove car with issue still occurring. Returned the vehicle for additional service on 9/16/2020. They are still unable to duplicate the issue and opened up a tech line case#4376911. They replaced a Dc/DC converter. Issue continued. Returned car with same issue. Don’t know date at this time. They replaced the battery which did fix the problem, temporarily. Began having same issue April 2022. Issue slowly increasing in duration of pause and frequency of occurring. July 10 2022 started having pause long enough for control panels to go dark and get warning light when engine restarted. Started occurring daily. On Friday 7/29/22 came to a four way stop and idle stop engaged. Lifted foot off brake, pushed on gas and realized car had not restarted and car was rolling backwards. Quickly pushed on brake to to stop car rolling backwards which then car restarted with warning light. Called Honda on 7/29/22 made appointment for 8/4/22. On Sunday 7/31/22 We were driving and came to a stop and idle off engaged turning off engine at a red light. At this occurrence the dash and radio went black when foot was pulled off break. Engine did not restart. Dash lights came back on with message that car must be in park to start engine. Attempted to switch to park but controls would not until few attempts. Finally Able to put in park, start car, put in drive and pull away. Stuck in traffic lane for about 15-25 seconds. Scary.

Manufacturer: HONDA
Mfg Campaign: 11477069
Notice Date: Aug 2, 2022
Recall Date: Aug 2, 2022
Honda (american Honda Motor Co.)
Campaign: 11477199 Other
Aug 2, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Today (8/2/22) is the second time this has happened to my vehicle: The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. My car died, with bare components still working (windows and a few lights came on - battery and oil), but I was in the middle of a busy intersection when this happened, which is also a few feet away from a railroad crossing, which would have endangered the lives if others were behind me if they failed to pay attention to my hazard lights - which they did). My battery was replaced at the Honda dealership in April 2021, so it's less than 2 years old. A jump was required for the vehicle to restart and is now at Germain Honda of Dublin (again) for inspection of the issues.

Corrective Action:

Today (8/2/22) is the second time this has happened to my vehicle: The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. My car died, with bare components still working (windows and a few lights came on - battery and oil), but I was in the middle of a busy intersection when this happened, which is also a few feet away from a railroad crossing, which would have endangered the lives if others were behind me if they failed to pay attention to my hazard lights - which they did). My battery was replaced at the Honda dealership in April 2021, so it's less than 2 years old. A jump was required for the vehicle to restart and is now at Germain Honda of Dublin (again) for inspection of the issues.

Additional Notes:

Today (8/2/22) is the second time this has happened to my vehicle: The engine fails to restart on its own from a complete stop at a traffic light or road intersection with the Auto Start/Stop function engaged. My car died, with bare components still working (windows and a few lights came on - battery and oil), but I was in the middle of a busy intersection when this happened, which is also a few feet away from a railroad crossing, which would have endangered the lives if others were behind me if they failed to pay attention to my hazard lights - which they did). My battery was replaced at the Honda dealership in April 2021, so it's less than 2 years old. A jump was required for the vehicle to restart and is now at Germain Honda of Dublin (again) for inspection of the issues.

Manufacturer: HONDA
Mfg Campaign: 11477199
Notice Date: Aug 2, 2022
Recall Date: Aug 2, 2022
Honda (american Honda Motor Co.)
Campaign: 11477211 Other
Aug 2, 2022
Defect Description:

ENGINE

Potential Consequences:

Per PE 22-005, with Auto Idle Stop enabled, when coming to a stop light, I stopped. When the light turned green, and I let my foot off the brake, the engine would not restart, as if the battery were dead. I put the car in Park, turned it off, turned it back on, and was able to restart the engine. This happened in about March of 2021. Since that time I always disable Auto Idle Stop, as it may create an unsafe traffic condition or accident if this were to happen in traffic. I was going to replace the battery, but have not done so since the occurrence 16 mos. ago, and have had no other issues with the battery in that time.

Corrective Action:

Per PE 22-005, with Auto Idle Stop enabled, when coming to a stop light, I stopped. When the light turned green, and I let my foot off the brake, the engine would not restart, as if the battery were dead. I put the car in Park, turned it off, turned it back on, and was able to restart the engine. This happened in about March of 2021. Since that time I always disable Auto Idle Stop, as it may create an unsafe traffic condition or accident if this were to happen in traffic. I was going to replace the battery, but have not done so since the occurrence 16 mos. ago, and have had no other issues with the battery in that time.

Additional Notes:

Per PE 22-005, with Auto Idle Stop enabled, when coming to a stop light, I stopped. When the light turned green, and I let my foot off the brake, the engine would not restart, as if the battery were dead. I put the car in Park, turned it off, turned it back on, and was able to restart the engine. This happened in about March of 2021. Since that time I always disable Auto Idle Stop, as it may create an unsafe traffic condition or accident if this were to happen in traffic. I was going to replace the battery, but have not done so since the occurrence 16 mos. ago, and have had no other issues with the battery in that time.

Manufacturer: HONDA
Mfg Campaign: 11477211
Notice Date: Aug 2, 2022
Recall Date: Aug 2, 2022
Honda (american Honda Motor Co.)
Campaign: 11477211 Other
Aug 2, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Per PE 22-005, with Auto Idle Stop enabled, when coming to a stop light, I stopped. When the light turned green, and I let my foot off the brake, the engine would not restart, as if the battery were dead. I put the car in Park, turned it off, turned it back on, and was able to restart the engine. This happened in about March of 2021. Since that time I always disable Auto Idle Stop, as it may create an unsafe traffic condition or accident if this were to happen in traffic. I was going to replace the battery, but have not done so since the occurrence 16 mos. ago, and have had no other issues with the battery in that time.

Corrective Action:

Per PE 22-005, with Auto Idle Stop enabled, when coming to a stop light, I stopped. When the light turned green, and I let my foot off the brake, the engine would not restart, as if the battery were dead. I put the car in Park, turned it off, turned it back on, and was able to restart the engine. This happened in about March of 2021. Since that time I always disable Auto Idle Stop, as it may create an unsafe traffic condition or accident if this were to happen in traffic. I was going to replace the battery, but have not done so since the occurrence 16 mos. ago, and have had no other issues with the battery in that time.

Additional Notes:

Per PE 22-005, with Auto Idle Stop enabled, when coming to a stop light, I stopped. When the light turned green, and I let my foot off the brake, the engine would not restart, as if the battery were dead. I put the car in Park, turned it off, turned it back on, and was able to restart the engine. This happened in about March of 2021. Since that time I always disable Auto Idle Stop, as it may create an unsafe traffic condition or accident if this were to happen in traffic. I was going to replace the battery, but have not done so since the occurrence 16 mos. ago, and have had no other issues with the battery in that time.

Manufacturer: HONDA
Mfg Campaign: 11477211
Notice Date: Aug 2, 2022
Recall Date: Aug 2, 2022
Honda (american Honda Motor Co.)
Campaign: 11477211 Other
Aug 2, 2022
Defect Description:

POWER TRAIN

Potential Consequences:

Per PE 22-005, with Auto Idle Stop enabled, when coming to a stop light, I stopped. When the light turned green, and I let my foot off the brake, the engine would not restart, as if the battery were dead. I put the car in Park, turned it off, turned it back on, and was able to restart the engine. This happened in about March of 2021. Since that time I always disable Auto Idle Stop, as it may create an unsafe traffic condition or accident if this were to happen in traffic. I was going to replace the battery, but have not done so since the occurrence 16 mos. ago, and have had no other issues with the battery in that time.

Corrective Action:

Per PE 22-005, with Auto Idle Stop enabled, when coming to a stop light, I stopped. When the light turned green, and I let my foot off the brake, the engine would not restart, as if the battery were dead. I put the car in Park, turned it off, turned it back on, and was able to restart the engine. This happened in about March of 2021. Since that time I always disable Auto Idle Stop, as it may create an unsafe traffic condition or accident if this were to happen in traffic. I was going to replace the battery, but have not done so since the occurrence 16 mos. ago, and have had no other issues with the battery in that time.

Additional Notes:

Per PE 22-005, with Auto Idle Stop enabled, when coming to a stop light, I stopped. When the light turned green, and I let my foot off the brake, the engine would not restart, as if the battery were dead. I put the car in Park, turned it off, turned it back on, and was able to restart the engine. This happened in about March of 2021. Since that time I always disable Auto Idle Stop, as it may create an unsafe traffic condition or accident if this were to happen in traffic. I was going to replace the battery, but have not done so since the occurrence 16 mos. ago, and have had no other issues with the battery in that time.

Manufacturer: HONDA
Mfg Campaign: 11477211
Notice Date: Aug 2, 2022
Recall Date: Aug 2, 2022
Honda (american Honda Motor Co.)
Campaign: 11477248 Other
Aug 2, 2022
Defect Description:

ENGINE

Potential Consequences:

While stopped at stop sign, vehicle's engine auto stop feature engaged and shutoff engine. When driver went to apply the accelerator to move past stop sign, vehicle totally shutdown. The dash instructed driver to depress brake and start engine, which was unsuccessful. Driver had to open and close door to totally shut vehicle down to get engine to turn on again.

Corrective Action:

While stopped at stop sign, vehicle's engine auto stop feature engaged and shutoff engine. When driver went to apply the accelerator to move past stop sign, vehicle totally shutdown. The dash instructed driver to depress brake and start engine, which was unsuccessful. Driver had to open and close door to totally shut vehicle down to get engine to turn on again.

Additional Notes:

While stopped at stop sign, vehicle's engine auto stop feature engaged and shutoff engine. When driver went to apply the accelerator to move past stop sign, vehicle totally shutdown. The dash instructed driver to depress brake and start engine, which was unsuccessful. Driver had to open and close door to totally shut vehicle down to get engine to turn on again.

Manufacturer: HONDA
Mfg Campaign: 11477248
Notice Date: Aug 2, 2022
Recall Date: Aug 2, 2022
Honda (american Honda Motor Co.)
Campaign: 11477058 Other
Aug 1, 2022
Defect Description:

ENGINE

Potential Consequences:

Engine stalled at signal after auto stop and car didn’t start back

Corrective Action:

Engine stalled at signal after auto stop and car didn’t start back

Additional Notes:

Engine stalled at signal after auto stop and car didn’t start back

Manufacturer: HONDA
Mfg Campaign: 11477058
Notice Date: Aug 1, 2022
Recall Date: Aug 1, 2022
Honda (american Honda Motor Co.)
Campaign: 11476709 Other
Jul 30, 2022
Defect Description:

ENGINE

Potential Consequences:

I was stopped at a red light. The stop idol engaged and the vehicle did not start when I attempted to make my turn. The instrument panel indicated that I should shift to park. I did so and attempted to restart the vehicle but it did not start. After a number of attempts to restart it eventually turned on and I drove straight home. I was in the middle of a major intersection with my son in the car. Car zooming by me as my car was stuck in the turning lane. If a car failing to start as a result of a feature that was integrated by the manufacturer isn’t a safety issue then I don’t know what a safety concern would be classified as according the this institution. Permanently shutting off the feature is not an option as it renegades every time you start the car initially. The car has stalled a few times prior to today’s incident but this is the first time it failed to restart. As I drove home I reengaged the system to see what would happen, if failed to restart again and began the stall every time once the idol stop was engaged. This is unsafe. If I forget to turn off the function of this feature and I am on an expressway what happens if the car fails to restart, my brakes lights may not be pressed as I am thinking I am simply going to drive off and I could get rear ended at 60 miles an hour. This is a safety issue. This is a ticketing time bomb and further delays are putting thousands of lives at risk. I did I not know about the problem until I research the internet to find a solution. Why haven’t we been informed of this problem? Is this institution waiting for the body count to be high enough to warrant a consumer alert? This is a safety issue.

Corrective Action:

I was stopped at a red light. The stop idol engaged and the vehicle did not start when I attempted to make my turn. The instrument panel indicated that I should shift to park. I did so and attempted to restart the vehicle but it did not start. After a number of attempts to restart it eventually turned on and I drove straight home. I was in the middle of a major intersection with my son in the car. Car zooming by me as my car was stuck in the turning lane. If a car failing to start as a result of a feature that was integrated by the manufacturer isn’t a safety issue then I don’t know what a safety concern would be classified as according the this institution. Permanently shutting off the feature is not an option as it renegades every time you start the car initially. The car has stalled a few times prior to today’s incident but this is the first time it failed to restart. As I drove home I reengaged the system to see what would happen, if failed to restart again and began the stall every time once the idol stop was engaged. This is unsafe. If I forget to turn off the function of this feature and I am on an expressway what happens if the car fails to restart, my brakes lights may not be pressed as I am thinking I am simply going to drive off and I could get rear ended at 60 miles an hour. This is a safety issue. This is a ticketing time bomb and further delays are putting thousands of lives at risk. I did I not know about the problem until I research the internet to find a solution. Why haven’t we been informed of this problem? Is this institution waiting for the body count to be high enough to warrant a consumer alert? This is a safety issue.

Additional Notes:

I was stopped at a red light. The stop idol engaged and the vehicle did not start when I attempted to make my turn. The instrument panel indicated that I should shift to park. I did so and attempted to restart the vehicle but it did not start. After a number of attempts to restart it eventually turned on and I drove straight home. I was in the middle of a major intersection with my son in the car. Car zooming by me as my car was stuck in the turning lane. If a car failing to start as a result of a feature that was integrated by the manufacturer isn’t a safety issue then I don’t know what a safety concern would be classified as according the this institution. Permanently shutting off the feature is not an option as it renegades every time you start the car initially. The car has stalled a few times prior to today’s incident but this is the first time it failed to restart. As I drove home I reengaged the system to see what would happen, if failed to restart again and began the stall every time once the idol stop was engaged. This is unsafe. If I forget to turn off the function of this feature and I am on an expressway what happens if the car fails to restart, my brakes lights may not be pressed as I am thinking I am simply going to drive off and I could get rear ended at 60 miles an hour. This is a safety issue. This is a ticketing time bomb and further delays are putting thousands of lives at risk. I did I not know about the problem until I research the internet to find a solution. Why haven’t we been informed of this problem? Is this institution waiting for the body count to be high enough to warrant a consumer alert? This is a safety issue.

Manufacturer: HONDA
Mfg Campaign: 11476709
Notice Date: Jul 30, 2022
Recall Date: Jul 30, 2022
Honda (american Honda Motor Co.)
Campaign: 11476709 Other
Jul 30, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I was stopped at a red light. The stop idol engaged and the vehicle did not start when I attempted to make my turn. The instrument panel indicated that I should shift to park. I did so and attempted to restart the vehicle but it did not start. After a number of attempts to restart it eventually turned on and I drove straight home. I was in the middle of a major intersection with my son in the car. Car zooming by me as my car was stuck in the turning lane. If a car failing to start as a result of a feature that was integrated by the manufacturer isn’t a safety issue then I don’t know what a safety concern would be classified as according the this institution. Permanently shutting off the feature is not an option as it renegades every time you start the car initially. The car has stalled a few times prior to today’s incident but this is the first time it failed to restart. As I drove home I reengaged the system to see what would happen, if failed to restart again and began the stall every time once the idol stop was engaged. This is unsafe. If I forget to turn off the function of this feature and I am on an expressway what happens if the car fails to restart, my brakes lights may not be pressed as I am thinking I am simply going to drive off and I could get rear ended at 60 miles an hour. This is a safety issue. This is a ticketing time bomb and further delays are putting thousands of lives at risk. I did I not know about the problem until I research the internet to find a solution. Why haven’t we been informed of this problem? Is this institution waiting for the body count to be high enough to warrant a consumer alert? This is a safety issue.

Corrective Action:

I was stopped at a red light. The stop idol engaged and the vehicle did not start when I attempted to make my turn. The instrument panel indicated that I should shift to park. I did so and attempted to restart the vehicle but it did not start. After a number of attempts to restart it eventually turned on and I drove straight home. I was in the middle of a major intersection with my son in the car. Car zooming by me as my car was stuck in the turning lane. If a car failing to start as a result of a feature that was integrated by the manufacturer isn’t a safety issue then I don’t know what a safety concern would be classified as according the this institution. Permanently shutting off the feature is not an option as it renegades every time you start the car initially. The car has stalled a few times prior to today’s incident but this is the first time it failed to restart. As I drove home I reengaged the system to see what would happen, if failed to restart again and began the stall every time once the idol stop was engaged. This is unsafe. If I forget to turn off the function of this feature and I am on an expressway what happens if the car fails to restart, my brakes lights may not be pressed as I am thinking I am simply going to drive off and I could get rear ended at 60 miles an hour. This is a safety issue. This is a ticketing time bomb and further delays are putting thousands of lives at risk. I did I not know about the problem until I research the internet to find a solution. Why haven’t we been informed of this problem? Is this institution waiting for the body count to be high enough to warrant a consumer alert? This is a safety issue.

Additional Notes:

I was stopped at a red light. The stop idol engaged and the vehicle did not start when I attempted to make my turn. The instrument panel indicated that I should shift to park. I did so and attempted to restart the vehicle but it did not start. After a number of attempts to restart it eventually turned on and I drove straight home. I was in the middle of a major intersection with my son in the car. Car zooming by me as my car was stuck in the turning lane. If a car failing to start as a result of a feature that was integrated by the manufacturer isn’t a safety issue then I don’t know what a safety concern would be classified as according the this institution. Permanently shutting off the feature is not an option as it renegades every time you start the car initially. The car has stalled a few times prior to today’s incident but this is the first time it failed to restart. As I drove home I reengaged the system to see what would happen, if failed to restart again and began the stall every time once the idol stop was engaged. This is unsafe. If I forget to turn off the function of this feature and I am on an expressway what happens if the car fails to restart, my brakes lights may not be pressed as I am thinking I am simply going to drive off and I could get rear ended at 60 miles an hour. This is a safety issue. This is a ticketing time bomb and further delays are putting thousands of lives at risk. I did I not know about the problem until I research the internet to find a solution. Why haven’t we been informed of this problem? Is this institution waiting for the body count to be high enough to warrant a consumer alert? This is a safety issue.

Manufacturer: HONDA
Mfg Campaign: 11476709
Notice Date: Jul 30, 2022
Recall Date: Jul 30, 2022
Honda (american Honda Motor Co.)
Campaign: 11476709 Other
Jul 30, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I was stopped at a red light. The stop idol engaged and the vehicle did not start when I attempted to make my turn. The instrument panel indicated that I should shift to park. I did so and attempted to restart the vehicle but it did not start. After a number of attempts to restart it eventually turned on and I drove straight home. I was in the middle of a major intersection with my son in the car. Car zooming by me as my car was stuck in the turning lane. If a car failing to start as a result of a feature that was integrated by the manufacturer isn’t a safety issue then I don’t know what a safety concern would be classified as according the this institution. Permanently shutting off the feature is not an option as it renegades every time you start the car initially. The car has stalled a few times prior to today’s incident but this is the first time it failed to restart. As I drove home I reengaged the system to see what would happen, if failed to restart again and began the stall every time once the idol stop was engaged. This is unsafe. If I forget to turn off the function of this feature and I am on an expressway what happens if the car fails to restart, my brakes lights may not be pressed as I am thinking I am simply going to drive off and I could get rear ended at 60 miles an hour. This is a safety issue. This is a ticketing time bomb and further delays are putting thousands of lives at risk. I did I not know about the problem until I research the internet to find a solution. Why haven’t we been informed of this problem? Is this institution waiting for the body count to be high enough to warrant a consumer alert? This is a safety issue.

Corrective Action:

I was stopped at a red light. The stop idol engaged and the vehicle did not start when I attempted to make my turn. The instrument panel indicated that I should shift to park. I did so and attempted to restart the vehicle but it did not start. After a number of attempts to restart it eventually turned on and I drove straight home. I was in the middle of a major intersection with my son in the car. Car zooming by me as my car was stuck in the turning lane. If a car failing to start as a result of a feature that was integrated by the manufacturer isn’t a safety issue then I don’t know what a safety concern would be classified as according the this institution. Permanently shutting off the feature is not an option as it renegades every time you start the car initially. The car has stalled a few times prior to today’s incident but this is the first time it failed to restart. As I drove home I reengaged the system to see what would happen, if failed to restart again and began the stall every time once the idol stop was engaged. This is unsafe. If I forget to turn off the function of this feature and I am on an expressway what happens if the car fails to restart, my brakes lights may not be pressed as I am thinking I am simply going to drive off and I could get rear ended at 60 miles an hour. This is a safety issue. This is a ticketing time bomb and further delays are putting thousands of lives at risk. I did I not know about the problem until I research the internet to find a solution. Why haven’t we been informed of this problem? Is this institution waiting for the body count to be high enough to warrant a consumer alert? This is a safety issue.

Additional Notes:

I was stopped at a red light. The stop idol engaged and the vehicle did not start when I attempted to make my turn. The instrument panel indicated that I should shift to park. I did so and attempted to restart the vehicle but it did not start. After a number of attempts to restart it eventually turned on and I drove straight home. I was in the middle of a major intersection with my son in the car. Car zooming by me as my car was stuck in the turning lane. If a car failing to start as a result of a feature that was integrated by the manufacturer isn’t a safety issue then I don’t know what a safety concern would be classified as according the this institution. Permanently shutting off the feature is not an option as it renegades every time you start the car initially. The car has stalled a few times prior to today’s incident but this is the first time it failed to restart. As I drove home I reengaged the system to see what would happen, if failed to restart again and began the stall every time once the idol stop was engaged. This is unsafe. If I forget to turn off the function of this feature and I am on an expressway what happens if the car fails to restart, my brakes lights may not be pressed as I am thinking I am simply going to drive off and I could get rear ended at 60 miles an hour. This is a safety issue. This is a ticketing time bomb and further delays are putting thousands of lives at risk. I did I not know about the problem until I research the internet to find a solution. Why haven’t we been informed of this problem? Is this institution waiting for the body count to be high enough to warrant a consumer alert? This is a safety issue.

Manufacturer: HONDA
Mfg Campaign: 11476709
Notice Date: Jul 30, 2022
Recall Date: Jul 30, 2022
Honda (american Honda Motor Co.)
Campaign: 11476437 Other
Jul 28, 2022
Defect Description:

ENGINE

Potential Consequences:

Every since about 1.5 years into owning my car, the auto idle engine shutoff will stall my car. After multiple trips to the dealer who said nothing was wrong, this issue persisted until I had my battery replaced at about year 3. It started working again as it should until about another 1-1.5 years into the new battery, and it stalls all of the time especially when the car has been driven for about 15-20 minutes. I understand the NHTSA is already looking into this issue, but the manufacturer needs to disable this feature until a fix can be made. Many times, I have blocked traffic at a stop because of this and trying to get my car restarted.

Corrective Action:

Every since about 1.5 years into owning my car, the auto idle engine shutoff will stall my car. After multiple trips to the dealer who said nothing was wrong, this issue persisted until I had my battery replaced at about year 3. It started working again as it should until about another 1-1.5 years into the new battery, and it stalls all of the time especially when the car has been driven for about 15-20 minutes. I understand the NHTSA is already looking into this issue, but the manufacturer needs to disable this feature until a fix can be made. Many times, I have blocked traffic at a stop because of this and trying to get my car restarted.

Additional Notes:

Every since about 1.5 years into owning my car, the auto idle engine shutoff will stall my car. After multiple trips to the dealer who said nothing was wrong, this issue persisted until I had my battery replaced at about year 3. It started working again as it should until about another 1-1.5 years into the new battery, and it stalls all of the time especially when the car has been driven for about 15-20 minutes. I understand the NHTSA is already looking into this issue, but the manufacturer needs to disable this feature until a fix can be made. Many times, I have blocked traffic at a stop because of this and trying to get my car restarted.

Manufacturer: HONDA
Mfg Campaign: 11476437
Notice Date: Jul 28, 2022
Recall Date: Jul 28, 2022
Honda (american Honda Motor Co.)
Campaign: 11476193 Other
Jul 27, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

When stopping for more than a few seconds auto-idle stop turns off the vehicle completely and does not turn back on by pressing the gas pedal. Car must then be completely turned off, back on and shifted into drive to continue moving.

Corrective Action:

When stopping for more than a few seconds auto-idle stop turns off the vehicle completely and does not turn back on by pressing the gas pedal. Car must then be completely turned off, back on and shifted into drive to continue moving.

Additional Notes:

When stopping for more than a few seconds auto-idle stop turns off the vehicle completely and does not turn back on by pressing the gas pedal. Car must then be completely turned off, back on and shifted into drive to continue moving.

Manufacturer: HONDA
Mfg Campaign: 11476193
Notice Date: Jul 27, 2022
Recall Date: Jul 27, 2022
Honda (american Honda Motor Co.)
Campaign: 11476193 Other
Jul 27, 2022
Defect Description:

ENGINE

Potential Consequences:

When stopping for more than a few seconds auto-idle stop turns off the vehicle completely and does not turn back on by pressing the gas pedal. Car must then be completely turned off, back on and shifted into drive to continue moving.

Corrective Action:

When stopping for more than a few seconds auto-idle stop turns off the vehicle completely and does not turn back on by pressing the gas pedal. Car must then be completely turned off, back on and shifted into drive to continue moving.

Additional Notes:

When stopping for more than a few seconds auto-idle stop turns off the vehicle completely and does not turn back on by pressing the gas pedal. Car must then be completely turned off, back on and shifted into drive to continue moving.

Manufacturer: HONDA
Mfg Campaign: 11476193
Notice Date: Jul 27, 2022
Recall Date: Jul 27, 2022
Honda (american Honda Motor Co.)
Campaign: 11475936 Other
Jul 26, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

The problem is that which is reported here: https://static.nhtsa.gov/odi/tsbs/2020/MC-10184330-0001.pdf My problem is that I am being told that my VIN number is not included in the group eligible for the warrantee extension and fee coverage for the replacement of the keyless start sytem. Seeing how my vehicle is the model, make and year that this problem is known to effect, I am confused and frustrated by the inequitable and arbitrary use of VIN numbers as determinant of coverage. This is a known issue for 2017 Honda Pilots. My vehicle CLEARLY demonstrated all the malfunctions described and therefore, I believe it should be provided the warrantee extension and that I should not have to pay for the replacement ($168.17).

Corrective Action:

The problem is that which is reported here: https://static.nhtsa.gov/odi/tsbs/2020/MC-10184330-0001.pdf My problem is that I am being told that my VIN number is not included in the group eligible for the warrantee extension and fee coverage for the replacement of the keyless start sytem. Seeing how my vehicle is the model, make and year that this problem is known to effect, I am confused and frustrated by the inequitable and arbitrary use of VIN numbers as determinant of coverage. This is a known issue for 2017 Honda Pilots. My vehicle CLEARLY demonstrated all the malfunctions described and therefore, I believe it should be provided the warrantee extension and that I should not have to pay for the replacement ($168.17).

Additional Notes:

The problem is that which is reported here: https://static.nhtsa.gov/odi/tsbs/2020/MC-10184330-0001.pdf My problem is that I am being told that my VIN number is not included in the group eligible for the warrantee extension and fee coverage for the replacement of the keyless start sytem. Seeing how my vehicle is the model, make and year that this problem is known to effect, I am confused and frustrated by the inequitable and arbitrary use of VIN numbers as determinant of coverage. This is a known issue for 2017 Honda Pilots. My vehicle CLEARLY demonstrated all the malfunctions described and therefore, I believe it should be provided the warrantee extension and that I should not have to pay for the replacement ($168.17).

Manufacturer: HONDA
Mfg Campaign: 11475936
Notice Date: Jul 26, 2022
Recall Date: Jul 26, 2022
Honda (american Honda Motor Co.)
Campaign: 11475942 Other
Jul 26, 2022
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

For several year I've had a problem with the fuel-saving stop-start system on my Honda Pilot. Unless I turn this system off each time I drive it routinely (several times a week) fails to turn back on after making a complete stop, usually at a traffic light or stop sign. This has placed me in several dangerous situations as cars are speeding behind me, not expecting my car to be at a dead stop when a green light turns. It takes several tries to re-start the car and causes chaos at intersections. I took the car to a Honda dealer and was charged $975 to replace the battery, which they said would fix the problem. I have also followed all the safety recalls and yet the problem persists. I wanted to file an official report because this faulty system is a major accident waiting to happen. Given that my car fails to re-start once or twice per week, it's only a matter of time before I'm hit from behind while I'm stalled at an intersection. Honda has made it so that I am unable to permanently disable this feature and has yet to provide a repair so that it doesn't occur. Meanwhile, I've spent almost $1k trying to fix the problem myself without success. If the fuel-saving start-stop system is going to be a required feature please hold Honda accountable for providing a system that keeps their drivers safe and will not be the cause of an accident bringing harm to my family or others.

Corrective Action:

For several year I've had a problem with the fuel-saving stop-start system on my Honda Pilot. Unless I turn this system off each time I drive it routinely (several times a week) fails to turn back on after making a complete stop, usually at a traffic light or stop sign. This has placed me in several dangerous situations as cars are speeding behind me, not expecting my car to be at a dead stop when a green light turns. It takes several tries to re-start the car and causes chaos at intersections. I took the car to a Honda dealer and was charged $975 to replace the battery, which they said would fix the problem. I have also followed all the safety recalls and yet the problem persists. I wanted to file an official report because this faulty system is a major accident waiting to happen. Given that my car fails to re-start once or twice per week, it's only a matter of time before I'm hit from behind while I'm stalled at an intersection. Honda has made it so that I am unable to permanently disable this feature and has yet to provide a repair so that it doesn't occur. Meanwhile, I've spent almost $1k trying to fix the problem myself without success. If the fuel-saving start-stop system is going to be a required feature please hold Honda accountable for providing a system that keeps their drivers safe and will not be the cause of an accident bringing harm to my family or others.

Additional Notes:

For several year I've had a problem with the fuel-saving stop-start system on my Honda Pilot. Unless I turn this system off each time I drive it routinely (several times a week) fails to turn back on after making a complete stop, usually at a traffic light or stop sign. This has placed me in several dangerous situations as cars are speeding behind me, not expecting my car to be at a dead stop when a green light turns. It takes several tries to re-start the car and causes chaos at intersections. I took the car to a Honda dealer and was charged $975 to replace the battery, which they said would fix the problem. I have also followed all the safety recalls and yet the problem persists. I wanted to file an official report because this faulty system is a major accident waiting to happen. Given that my car fails to re-start once or twice per week, it's only a matter of time before I'm hit from behind while I'm stalled at an intersection. Honda has made it so that I am unable to permanently disable this feature and has yet to provide a repair so that it doesn't occur. Meanwhile, I've spent almost $1k trying to fix the problem myself without success. If the fuel-saving start-stop system is going to be a required feature please hold Honda accountable for providing a system that keeps their drivers safe and will not be the cause of an accident bringing harm to my family or others.

Manufacturer: HONDA
Mfg Campaign: 11475942
Notice Date: Jul 26, 2022
Recall Date: Jul 26, 2022
Honda (american Honda Motor Co.)
Campaign: 11475942 Other
Jul 26, 2022
Defect Description:

ENGINE

Potential Consequences:

For several year I've had a problem with the fuel-saving stop-start system on my Honda Pilot. Unless I turn this system off each time I drive it routinely (several times a week) fails to turn back on after making a complete stop, usually at a traffic light or stop sign. This has placed me in several dangerous situations as cars are speeding behind me, not expecting my car to be at a dead stop when a green light turns. It takes several tries to re-start the car and causes chaos at intersections. I took the car to a Honda dealer and was charged $975 to replace the battery, which they said would fix the problem. I have also followed all the safety recalls and yet the problem persists. I wanted to file an official report because this faulty system is a major accident waiting to happen. Given that my car fails to re-start once or twice per week, it's only a matter of time before I'm hit from behind while I'm stalled at an intersection. Honda has made it so that I am unable to permanently disable this feature and has yet to provide a repair so that it doesn't occur. Meanwhile, I've spent almost $1k trying to fix the problem myself without success. If the fuel-saving start-stop system is going to be a required feature please hold Honda accountable for providing a system that keeps their drivers safe and will not be the cause of an accident bringing harm to my family or others.

Corrective Action:

For several year I've had a problem with the fuel-saving stop-start system on my Honda Pilot. Unless I turn this system off each time I drive it routinely (several times a week) fails to turn back on after making a complete stop, usually at a traffic light or stop sign. This has placed me in several dangerous situations as cars are speeding behind me, not expecting my car to be at a dead stop when a green light turns. It takes several tries to re-start the car and causes chaos at intersections. I took the car to a Honda dealer and was charged $975 to replace the battery, which they said would fix the problem. I have also followed all the safety recalls and yet the problem persists. I wanted to file an official report because this faulty system is a major accident waiting to happen. Given that my car fails to re-start once or twice per week, it's only a matter of time before I'm hit from behind while I'm stalled at an intersection. Honda has made it so that I am unable to permanently disable this feature and has yet to provide a repair so that it doesn't occur. Meanwhile, I've spent almost $1k trying to fix the problem myself without success. If the fuel-saving start-stop system is going to be a required feature please hold Honda accountable for providing a system that keeps their drivers safe and will not be the cause of an accident bringing harm to my family or others.

Additional Notes:

For several year I've had a problem with the fuel-saving stop-start system on my Honda Pilot. Unless I turn this system off each time I drive it routinely (several times a week) fails to turn back on after making a complete stop, usually at a traffic light or stop sign. This has placed me in several dangerous situations as cars are speeding behind me, not expecting my car to be at a dead stop when a green light turns. It takes several tries to re-start the car and causes chaos at intersections. I took the car to a Honda dealer and was charged $975 to replace the battery, which they said would fix the problem. I have also followed all the safety recalls and yet the problem persists. I wanted to file an official report because this faulty system is a major accident waiting to happen. Given that my car fails to re-start once or twice per week, it's only a matter of time before I'm hit from behind while I'm stalled at an intersection. Honda has made it so that I am unable to permanently disable this feature and has yet to provide a repair so that it doesn't occur. Meanwhile, I've spent almost $1k trying to fix the problem myself without success. If the fuel-saving start-stop system is going to be a required feature please hold Honda accountable for providing a system that keeps their drivers safe and will not be the cause of an accident bringing harm to my family or others.

Manufacturer: HONDA
Mfg Campaign: 11475942
Notice Date: Jul 26, 2022
Recall Date: Jul 26, 2022
Honda (american Honda Motor Co.)
Campaign: 11475453 Other
Jul 23, 2022
Defect Description:

ENGINE

Potential Consequences:

Auto stop start failed to restart the engine while in heavy traffic on an interstate. We had to put the car in park, turn on the hazards, turn the car off completely and restart it twice before engine would crank up completely. No warning lamps lit up prior to the car stalling out. We just had our emissions inspection and there were no error codes reported on the ODB scan. We took this to Honda in 2021 and they replaced the car battery but gave us no indication that the start stop feature was malfunctioning. Happy to have Honda or anyone else inspect the car.

Corrective Action:

Auto stop start failed to restart the engine while in heavy traffic on an interstate. We had to put the car in park, turn on the hazards, turn the car off completely and restart it twice before engine would crank up completely. No warning lamps lit up prior to the car stalling out. We just had our emissions inspection and there were no error codes reported on the ODB scan. We took this to Honda in 2021 and they replaced the car battery but gave us no indication that the start stop feature was malfunctioning. Happy to have Honda or anyone else inspect the car.

Additional Notes:

Auto stop start failed to restart the engine while in heavy traffic on an interstate. We had to put the car in park, turn on the hazards, turn the car off completely and restart it twice before engine would crank up completely. No warning lamps lit up prior to the car stalling out. We just had our emissions inspection and there were no error codes reported on the ODB scan. We took this to Honda in 2021 and they replaced the car battery but gave us no indication that the start stop feature was malfunctioning. Happy to have Honda or anyone else inspect the car.

Manufacturer: HONDA
Mfg Campaign: 11475453
Notice Date: Jul 23, 2022
Recall Date: Jul 23, 2022
Honda (american Honda Motor Co.)
Campaign: 11475284 Other
Jul 22, 2022
Defect Description:

ENGINE

Potential Consequences:

The auto idle stop function caused the vehicle to stop running, needing a full shutdown and restart. This happened on busy roadways, and it has happened two times with this vehicle, one time each in different years. I think the first time was in 2021 and the second was definitely in June 2022. We have had this vehicle into a dealership multiple times attempting to resolve the issue. Each time the battery has been replaced due to low voltage, and they were able to reproduce the issue at least once. The most recent time I was informed that Honda released a service bulletin recommending a change to engine compression that may be straining the battery when restarting the engine, but I am currently waiting on Honda to decide if they will cover the cost of this service before agreeing to it. We are currently operating the vehicle with the auto idle stop disabled. Other symptoms included the electrical system blinking off and on when restarting the engine after a stop. This was reproduceable after 3-4 consecutive stops in a short period of time, such as urban driving with traffic lights. This first appeared 3-6 months after a new battery is installed.

Corrective Action:

The auto idle stop function caused the vehicle to stop running, needing a full shutdown and restart. This happened on busy roadways, and it has happened two times with this vehicle, one time each in different years. I think the first time was in 2021 and the second was definitely in June 2022. We have had this vehicle into a dealership multiple times attempting to resolve the issue. Each time the battery has been replaced due to low voltage, and they were able to reproduce the issue at least once. The most recent time I was informed that Honda released a service bulletin recommending a change to engine compression that may be straining the battery when restarting the engine, but I am currently waiting on Honda to decide if they will cover the cost of this service before agreeing to it. We are currently operating the vehicle with the auto idle stop disabled. Other symptoms included the electrical system blinking off and on when restarting the engine after a stop. This was reproduceable after 3-4 consecutive stops in a short period of time, such as urban driving with traffic lights. This first appeared 3-6 months after a new battery is installed.

Additional Notes:

The auto idle stop function caused the vehicle to stop running, needing a full shutdown and restart. This happened on busy roadways, and it has happened two times with this vehicle, one time each in different years. I think the first time was in 2021 and the second was definitely in June 2022. We have had this vehicle into a dealership multiple times attempting to resolve the issue. Each time the battery has been replaced due to low voltage, and they were able to reproduce the issue at least once. The most recent time I was informed that Honda released a service bulletin recommending a change to engine compression that may be straining the battery when restarting the engine, but I am currently waiting on Honda to decide if they will cover the cost of this service before agreeing to it. We are currently operating the vehicle with the auto idle stop disabled. Other symptoms included the electrical system blinking off and on when restarting the engine after a stop. This was reproduceable after 3-4 consecutive stops in a short period of time, such as urban driving with traffic lights. This first appeared 3-6 months after a new battery is installed.

Manufacturer: HONDA
Mfg Campaign: 11475284
Notice Date: Jul 22, 2022
Recall Date: Jul 22, 2022

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