Complaints & Recalls
Official Safety Recalls - Important!
36 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Consumer Complaints
1.1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Failed to restart when auto engine stop engaged in the middle of a busy intersection. Large truck with heavy duty battery jump started but it took 10 minutes of being connected to the battery for the engine ignition to start again. No lack of charge (all electronics working but turned off just in case) but a defect in the restart after cutoff.
Corrective Action:
Failed to restart when auto engine stop engaged in the middle of a busy intersection. Large truck with heavy duty battery jump started but it took 10 minutes of being connected to the battery for the engine ignition to start again. No lack of charge (all electronics working but turned off just in case) but a defect in the restart after cutoff.
Additional Notes:
Failed to restart when auto engine stop engaged in the middle of a busy intersection. Large truck with heavy duty battery jump started but it took 10 minutes of being connected to the battery for the engine ignition to start again. No lack of charge (all electronics working but turned off just in case) but a defect in the restart after cutoff.
Mfg Campaign: 11480127
Recall Date: Aug 19, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
Failed to restart when auto engine stop engaged in the middle of a busy intersection. Large truck with heavy duty battery jump started but it took 10 minutes of being connected to the battery for the engine ignition to start again. No lack of charge (all electronics working but turned off just in case) but a defect in the restart after cutoff.
Corrective Action:
Failed to restart when auto engine stop engaged in the middle of a busy intersection. Large truck with heavy duty battery jump started but it took 10 minutes of being connected to the battery for the engine ignition to start again. No lack of charge (all electronics working but turned off just in case) but a defect in the restart after cutoff.
Additional Notes:
Failed to restart when auto engine stop engaged in the middle of a busy intersection. Large truck with heavy duty battery jump started but it took 10 minutes of being connected to the battery for the engine ignition to start again. No lack of charge (all electronics working but turned off just in case) but a defect in the restart after cutoff.
Mfg Campaign: 11480127
Recall Date: Aug 19, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Turned on the car back in May '22 and all my lights came on my dashboard for ACC, Collision, Lane Departure, Lane Keeping Assistant, Brake Assistance. I have taken it to two dealers and the problem seems to be the multi-function camera in the windshield has failed. Said it is safe to drive still without it, but now the Cruise Control isn't even available with this malfunction. Two months later my Transmission Problem light comes on. I take it in again and they say the multi-function camera being broken is triggering this warning light to come on. So I don't know if my transmission actually has a problem or if the multi function camera is breaking everything electrical in my car. Transmission drives funny but I can't prove anything because of the camera. If the car has been in the sun for a period of time the lights will not show up and you can use cruise control again. Camera is on backorder so don't know when it will come in, and don't even know if this will fix the whole problem.
Corrective Action:
Turned on the car back in May '22 and all my lights came on my dashboard for ACC, Collision, Lane Departure, Lane Keeping Assistant, Brake Assistance. I have taken it to two dealers and the problem seems to be the multi-function camera in the windshield has failed. Said it is safe to drive still without it, but now the Cruise Control isn't even available with this malfunction. Two months later my Transmission Problem light comes on. I take it in again and they say the multi-function camera being broken is triggering this warning light to come on. So I don't know if my transmission actually has a problem or if the multi function camera is breaking everything electrical in my car. Transmission drives funny but I can't prove anything because of the camera. If the car has been in the sun for a period of time the lights will not show up and you can use cruise control again. Camera is on backorder so don't know when it will come in, and don't even know if this will fix the whole problem.
Additional Notes:
Turned on the car back in May '22 and all my lights came on my dashboard for ACC, Collision, Lane Departure, Lane Keeping Assistant, Brake Assistance. I have taken it to two dealers and the problem seems to be the multi-function camera in the windshield has failed. Said it is safe to drive still without it, but now the Cruise Control isn't even available with this malfunction. Two months later my Transmission Problem light comes on. I take it in again and they say the multi-function camera being broken is triggering this warning light to come on. So I don't know if my transmission actually has a problem or if the multi function camera is breaking everything electrical in my car. Transmission drives funny but I can't prove anything because of the camera. If the car has been in the sun for a period of time the lights will not show up and you can use cruise control again. Camera is on backorder so don't know when it will come in, and don't even know if this will fix the whole problem.
Mfg Campaign: 11480158
Recall Date: Aug 19, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Turned on the car back in May '22 and all my lights came on my dashboard for ACC, Collision, Lane Departure, Lane Keeping Assistant, Brake Assistance. I have taken it to two dealers and the problem seems to be the multi-function camera in the windshield has failed. Said it is safe to drive still without it, but now the Cruise Control isn't even available with this malfunction. Two months later my Transmission Problem light comes on. I take it in again and they say the multi-function camera being broken is triggering this warning light to come on. So I don't know if my transmission actually has a problem or if the multi function camera is breaking everything electrical in my car. Transmission drives funny but I can't prove anything because of the camera. If the car has been in the sun for a period of time the lights will not show up and you can use cruise control again. Camera is on backorder so don't know when it will come in, and don't even know if this will fix the whole problem.
Corrective Action:
Turned on the car back in May '22 and all my lights came on my dashboard for ACC, Collision, Lane Departure, Lane Keeping Assistant, Brake Assistance. I have taken it to two dealers and the problem seems to be the multi-function camera in the windshield has failed. Said it is safe to drive still without it, but now the Cruise Control isn't even available with this malfunction. Two months later my Transmission Problem light comes on. I take it in again and they say the multi-function camera being broken is triggering this warning light to come on. So I don't know if my transmission actually has a problem or if the multi function camera is breaking everything electrical in my car. Transmission drives funny but I can't prove anything because of the camera. If the car has been in the sun for a period of time the lights will not show up and you can use cruise control again. Camera is on backorder so don't know when it will come in, and don't even know if this will fix the whole problem.
Additional Notes:
Turned on the car back in May '22 and all my lights came on my dashboard for ACC, Collision, Lane Departure, Lane Keeping Assistant, Brake Assistance. I have taken it to two dealers and the problem seems to be the multi-function camera in the windshield has failed. Said it is safe to drive still without it, but now the Cruise Control isn't even available with this malfunction. Two months later my Transmission Problem light comes on. I take it in again and they say the multi-function camera being broken is triggering this warning light to come on. So I don't know if my transmission actually has a problem or if the multi function camera is breaking everything electrical in my car. Transmission drives funny but I can't prove anything because of the camera. If the car has been in the sun for a period of time the lights will not show up and you can use cruise control again. Camera is on backorder so don't know when it will come in, and don't even know if this will fix the whole problem.
Mfg Campaign: 11480158
Recall Date: Aug 19, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Turned on the car back in May '22 and all my lights came on my dashboard for ACC, Collision, Lane Departure, Lane Keeping Assistant, Brake Assistance. I have taken it to two dealers and the problem seems to be the multi-function camera in the windshield has failed. Said it is safe to drive still without it, but now the Cruise Control isn't even available with this malfunction. Two months later my Transmission Problem light comes on. I take it in again and they say the multi-function camera being broken is triggering this warning light to come on. So I don't know if my transmission actually has a problem or if the multi function camera is breaking everything electrical in my car. Transmission drives funny but I can't prove anything because of the camera. If the car has been in the sun for a period of time the lights will not show up and you can use cruise control again. Camera is on backorder so don't know when it will come in, and don't even know if this will fix the whole problem.
Corrective Action:
Turned on the car back in May '22 and all my lights came on my dashboard for ACC, Collision, Lane Departure, Lane Keeping Assistant, Brake Assistance. I have taken it to two dealers and the problem seems to be the multi-function camera in the windshield has failed. Said it is safe to drive still without it, but now the Cruise Control isn't even available with this malfunction. Two months later my Transmission Problem light comes on. I take it in again and they say the multi-function camera being broken is triggering this warning light to come on. So I don't know if my transmission actually has a problem or if the multi function camera is breaking everything electrical in my car. Transmission drives funny but I can't prove anything because of the camera. If the car has been in the sun for a period of time the lights will not show up and you can use cruise control again. Camera is on backorder so don't know when it will come in, and don't even know if this will fix the whole problem.
Additional Notes:
Turned on the car back in May '22 and all my lights came on my dashboard for ACC, Collision, Lane Departure, Lane Keeping Assistant, Brake Assistance. I have taken it to two dealers and the problem seems to be the multi-function camera in the windshield has failed. Said it is safe to drive still without it, but now the Cruise Control isn't even available with this malfunction. Two months later my Transmission Problem light comes on. I take it in again and they say the multi-function camera being broken is triggering this warning light to come on. So I don't know if my transmission actually has a problem or if the multi function camera is breaking everything electrical in my car. Transmission drives funny but I can't prove anything because of the camera. If the car has been in the sun for a period of time the lights will not show up and you can use cruise control again. Camera is on backorder so don't know when it will come in, and don't even know if this will fix the whole problem.
Mfg Campaign: 11480158
Recall Date: Aug 19, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have a 2017 Honda Pilot Elite. My car has had issues since I purchased with the stop/start feature and it’s progressively gotten worse. It’s currently failing every day. In 2017, it was the automatic stop not working right. It would intermittently come on/off when at a complete stop. It never quite functioned properly. It’s so bad, that I turn feature off when I start the car. Unfortunately, I can’t have it default to off so if I don’t remember to turn off auto-start every single time, then I have issues. My son was 3 years old when I bought my car. I would be at stops and the car would shut off. Then, it wouldn’t start. It would require me to press brake+gas+start button to reset car. I have come very close to getting into accidents while at stops and have had drivers with road rage come after me since I made them miss the light while my car restarts. I have been in the turn lane with heavy traffic and my car stops in the middle of the intersection. In 2018-2020, it progressively gotten worse. I took to Southeastern Honda to get looked at and was told that’s just how it works. After 2020, the car stops and will not restart at all. It would intermittently happen where I would need to get a jump start to get car running. I took to Space Coast Honda thinking it was my battery or starter. I was told that it tested fine, but still does it. In 2022, my car progressively got worse and requires a jump start. I since purchased a jump starter that is portable. I have to use it every single day. I have narrowed down the symptoms. If I drive 30 minutes and turn car off and immediately back on.. it will not turn over. I have to wait 4 hours and it works. I have measured my stop battery at 11.7 when it doesn’t work. If I wait 4 hours or jump start.. then it requires a 12.6 to start. I researched and found article that is exactly what happens https://www.cnet.com/roadshow/news/2016-2020-honda-pilot-nhtsa-investigation-engine-failures/#ftag=COS-05-10aaa0j
Corrective Action:
I have a 2017 Honda Pilot Elite. My car has had issues since I purchased with the stop/start feature and it’s progressively gotten worse. It’s currently failing every day. In 2017, it was the automatic stop not working right. It would intermittently come on/off when at a complete stop. It never quite functioned properly. It’s so bad, that I turn feature off when I start the car. Unfortunately, I can’t have it default to off so if I don’t remember to turn off auto-start every single time, then I have issues. My son was 3 years old when I bought my car. I would be at stops and the car would shut off. Then, it wouldn’t start. It would require me to press brake+gas+start button to reset car. I have come very close to getting into accidents while at stops and have had drivers with road rage come after me since I made them miss the light while my car restarts. I have been in the turn lane with heavy traffic and my car stops in the middle of the intersection. In 2018-2020, it progressively gotten worse. I took to Southeastern Honda to get looked at and was told that’s just how it works. After 2020, the car stops and will not restart at all. It would intermittently happen where I would need to get a jump start to get car running. I took to Space Coast Honda thinking it was my battery or starter. I was told that it tested fine, but still does it. In 2022, my car progressively got worse and requires a jump start. I since purchased a jump starter that is portable. I have to use it every single day. I have narrowed down the symptoms. If I drive 30 minutes and turn car off and immediately back on.. it will not turn over. I have to wait 4 hours and it works. I have measured my stop battery at 11.7 when it doesn’t work. If I wait 4 hours or jump start.. then it requires a 12.6 to start. I researched and found article that is exactly what happens https://www.cnet.com/roadshow/news/2016-2020-honda-pilot-nhtsa-investigation-engine-failures/#ftag=COS-05-10aaa0j
Additional Notes:
I have a 2017 Honda Pilot Elite. My car has had issues since I purchased with the stop/start feature and it’s progressively gotten worse. It’s currently failing every day. In 2017, it was the automatic stop not working right. It would intermittently come on/off when at a complete stop. It never quite functioned properly. It’s so bad, that I turn feature off when I start the car. Unfortunately, I can’t have it default to off so if I don’t remember to turn off auto-start every single time, then I have issues. My son was 3 years old when I bought my car. I would be at stops and the car would shut off. Then, it wouldn’t start. It would require me to press brake+gas+start button to reset car. I have come very close to getting into accidents while at stops and have had drivers with road rage come after me since I made them miss the light while my car restarts. I have been in the turn lane with heavy traffic and my car stops in the middle of the intersection. In 2018-2020, it progressively gotten worse. I took to Southeastern Honda to get looked at and was told that’s just how it works. After 2020, the car stops and will not restart at all. It would intermittently happen where I would need to get a jump start to get car running. I took to Space Coast Honda thinking it was my battery or starter. I was told that it tested fine, but still does it. In 2022, my car progressively got worse and requires a jump start. I since purchased a jump starter that is portable. I have to use it every single day. I have narrowed down the symptoms. If I drive 30 minutes and turn car off and immediately back on.. it will not turn over. I have to wait 4 hours and it works. I have measured my stop battery at 11.7 when it doesn’t work. If I wait 4 hours or jump start.. then it requires a 12.6 to start. I researched and found article that is exactly what happens https://www.cnet.com/roadshow/news/2016-2020-honda-pilot-nhtsa-investigation-engine-failures/#ftag=COS-05-10aaa0j
Mfg Campaign: 11480287
Recall Date: Aug 19, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have a 2017 Honda Pilot Elite. My car has had issues since I purchased with the stop/start feature and it’s progressively gotten worse. It’s currently failing every day. In 2017, it was the automatic stop not working right. It would intermittently come on/off when at a complete stop. It never quite functioned properly. It’s so bad, that I turn feature off when I start the car. Unfortunately, I can’t have it default to off so if I don’t remember to turn off auto-start every single time, then I have issues. My son was 3 years old when I bought my car. I would be at stops and the car would shut off. Then, it wouldn’t start. It would require me to press brake+gas+start button to reset car. I have come very close to getting into accidents while at stops and have had drivers with road rage come after me since I made them miss the light while my car restarts. I have been in the turn lane with heavy traffic and my car stops in the middle of the intersection. In 2018-2020, it progressively gotten worse. I took to Southeastern Honda to get looked at and was told that’s just how it works. After 2020, the car stops and will not restart at all. It would intermittently happen where I would need to get a jump start to get car running. I took to Space Coast Honda thinking it was my battery or starter. I was told that it tested fine, but still does it. In 2022, my car progressively got worse and requires a jump start. I since purchased a jump starter that is portable. I have to use it every single day. I have narrowed down the symptoms. If I drive 30 minutes and turn car off and immediately back on.. it will not turn over. I have to wait 4 hours and it works. I have measured my stop battery at 11.7 when it doesn’t work. If I wait 4 hours or jump start.. then it requires a 12.6 to start. I researched and found article that is exactly what happens https://www.cnet.com/roadshow/news/2016-2020-honda-pilot-nhtsa-investigation-engine-failures/#ftag=COS-05-10aaa0j
Corrective Action:
I have a 2017 Honda Pilot Elite. My car has had issues since I purchased with the stop/start feature and it’s progressively gotten worse. It’s currently failing every day. In 2017, it was the automatic stop not working right. It would intermittently come on/off when at a complete stop. It never quite functioned properly. It’s so bad, that I turn feature off when I start the car. Unfortunately, I can’t have it default to off so if I don’t remember to turn off auto-start every single time, then I have issues. My son was 3 years old when I bought my car. I would be at stops and the car would shut off. Then, it wouldn’t start. It would require me to press brake+gas+start button to reset car. I have come very close to getting into accidents while at stops and have had drivers with road rage come after me since I made them miss the light while my car restarts. I have been in the turn lane with heavy traffic and my car stops in the middle of the intersection. In 2018-2020, it progressively gotten worse. I took to Southeastern Honda to get looked at and was told that’s just how it works. After 2020, the car stops and will not restart at all. It would intermittently happen where I would need to get a jump start to get car running. I took to Space Coast Honda thinking it was my battery or starter. I was told that it tested fine, but still does it. In 2022, my car progressively got worse and requires a jump start. I since purchased a jump starter that is portable. I have to use it every single day. I have narrowed down the symptoms. If I drive 30 minutes and turn car off and immediately back on.. it will not turn over. I have to wait 4 hours and it works. I have measured my stop battery at 11.7 when it doesn’t work. If I wait 4 hours or jump start.. then it requires a 12.6 to start. I researched and found article that is exactly what happens https://www.cnet.com/roadshow/news/2016-2020-honda-pilot-nhtsa-investigation-engine-failures/#ftag=COS-05-10aaa0j
Additional Notes:
I have a 2017 Honda Pilot Elite. My car has had issues since I purchased with the stop/start feature and it’s progressively gotten worse. It’s currently failing every day. In 2017, it was the automatic stop not working right. It would intermittently come on/off when at a complete stop. It never quite functioned properly. It’s so bad, that I turn feature off when I start the car. Unfortunately, I can’t have it default to off so if I don’t remember to turn off auto-start every single time, then I have issues. My son was 3 years old when I bought my car. I would be at stops and the car would shut off. Then, it wouldn’t start. It would require me to press brake+gas+start button to reset car. I have come very close to getting into accidents while at stops and have had drivers with road rage come after me since I made them miss the light while my car restarts. I have been in the turn lane with heavy traffic and my car stops in the middle of the intersection. In 2018-2020, it progressively gotten worse. I took to Southeastern Honda to get looked at and was told that’s just how it works. After 2020, the car stops and will not restart at all. It would intermittently happen where I would need to get a jump start to get car running. I took to Space Coast Honda thinking it was my battery or starter. I was told that it tested fine, but still does it. In 2022, my car progressively got worse and requires a jump start. I since purchased a jump starter that is portable. I have to use it every single day. I have narrowed down the symptoms. If I drive 30 minutes and turn car off and immediately back on.. it will not turn over. I have to wait 4 hours and it works. I have measured my stop battery at 11.7 when it doesn’t work. If I wait 4 hours or jump start.. then it requires a 12.6 to start. I researched and found article that is exactly what happens https://www.cnet.com/roadshow/news/2016-2020-honda-pilot-nhtsa-investigation-engine-failures/#ftag=COS-05-10aaa0j
Mfg Campaign: 11480287
Recall Date: Aug 19, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
I have a 2017 Honda Pilot Elite. My car has had issues since I purchased with the stop/start feature and it’s progressively gotten worse. It’s currently failing every day. In 2017, it was the automatic stop not working right. It would intermittently come on/off when at a complete stop. It never quite functioned properly. It’s so bad, that I turn feature off when I start the car. Unfortunately, I can’t have it default to off so if I don’t remember to turn off auto-start every single time, then I have issues. My son was 3 years old when I bought my car. I would be at stops and the car would shut off. Then, it wouldn’t start. It would require me to press brake+gas+start button to reset car. I have come very close to getting into accidents while at stops and have had drivers with road rage come after me since I made them miss the light while my car restarts. I have been in the turn lane with heavy traffic and my car stops in the middle of the intersection. In 2018-2020, it progressively gotten worse. I took to Southeastern Honda to get looked at and was told that’s just how it works. After 2020, the car stops and will not restart at all. It would intermittently happen where I would need to get a jump start to get car running. I took to Space Coast Honda thinking it was my battery or starter. I was told that it tested fine, but still does it. In 2022, my car progressively got worse and requires a jump start. I since purchased a jump starter that is portable. I have to use it every single day. I have narrowed down the symptoms. If I drive 30 minutes and turn car off and immediately back on.. it will not turn over. I have to wait 4 hours and it works. I have measured my stop battery at 11.7 when it doesn’t work. If I wait 4 hours or jump start.. then it requires a 12.6 to start. I researched and found article that is exactly what happens https://www.cnet.com/roadshow/news/2016-2020-honda-pilot-nhtsa-investigation-engine-failures/#ftag=COS-05-10aaa0j
Corrective Action:
I have a 2017 Honda Pilot Elite. My car has had issues since I purchased with the stop/start feature and it’s progressively gotten worse. It’s currently failing every day. In 2017, it was the automatic stop not working right. It would intermittently come on/off when at a complete stop. It never quite functioned properly. It’s so bad, that I turn feature off when I start the car. Unfortunately, I can’t have it default to off so if I don’t remember to turn off auto-start every single time, then I have issues. My son was 3 years old when I bought my car. I would be at stops and the car would shut off. Then, it wouldn’t start. It would require me to press brake+gas+start button to reset car. I have come very close to getting into accidents while at stops and have had drivers with road rage come after me since I made them miss the light while my car restarts. I have been in the turn lane with heavy traffic and my car stops in the middle of the intersection. In 2018-2020, it progressively gotten worse. I took to Southeastern Honda to get looked at and was told that’s just how it works. After 2020, the car stops and will not restart at all. It would intermittently happen where I would need to get a jump start to get car running. I took to Space Coast Honda thinking it was my battery or starter. I was told that it tested fine, but still does it. In 2022, my car progressively got worse and requires a jump start. I since purchased a jump starter that is portable. I have to use it every single day. I have narrowed down the symptoms. If I drive 30 minutes and turn car off and immediately back on.. it will not turn over. I have to wait 4 hours and it works. I have measured my stop battery at 11.7 when it doesn’t work. If I wait 4 hours or jump start.. then it requires a 12.6 to start. I researched and found article that is exactly what happens https://www.cnet.com/roadshow/news/2016-2020-honda-pilot-nhtsa-investigation-engine-failures/#ftag=COS-05-10aaa0j
Additional Notes:
I have a 2017 Honda Pilot Elite. My car has had issues since I purchased with the stop/start feature and it’s progressively gotten worse. It’s currently failing every day. In 2017, it was the automatic stop not working right. It would intermittently come on/off when at a complete stop. It never quite functioned properly. It’s so bad, that I turn feature off when I start the car. Unfortunately, I can’t have it default to off so if I don’t remember to turn off auto-start every single time, then I have issues. My son was 3 years old when I bought my car. I would be at stops and the car would shut off. Then, it wouldn’t start. It would require me to press brake+gas+start button to reset car. I have come very close to getting into accidents while at stops and have had drivers with road rage come after me since I made them miss the light while my car restarts. I have been in the turn lane with heavy traffic and my car stops in the middle of the intersection. In 2018-2020, it progressively gotten worse. I took to Southeastern Honda to get looked at and was told that’s just how it works. After 2020, the car stops and will not restart at all. It would intermittently happen where I would need to get a jump start to get car running. I took to Space Coast Honda thinking it was my battery or starter. I was told that it tested fine, but still does it. In 2022, my car progressively got worse and requires a jump start. I since purchased a jump starter that is portable. I have to use it every single day. I have narrowed down the symptoms. If I drive 30 minutes and turn car off and immediately back on.. it will not turn over. I have to wait 4 hours and it works. I have measured my stop battery at 11.7 when it doesn’t work. If I wait 4 hours or jump start.. then it requires a 12.6 to start. I researched and found article that is exactly what happens https://www.cnet.com/roadshow/news/2016-2020-honda-pilot-nhtsa-investigation-engine-failures/#ftag=COS-05-10aaa0j
Mfg Campaign: 11480287
Recall Date: Aug 19, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We own a Honda Pilot 2017 Touring trim. I saw your news report that there is a document out there published by the NHTSA that is investigating this issue. I’d like to add my experience to this. On or about April 2022, we started experiencing the start/stop issue while living in Kansas. When the issue occurred, an error message would flash very briefly across the dash, quick enough where we could not take a picture of the message. Our Honda would stutter then start back up. At this point, we took it to the Legends Honda dealership [10050 Parallel Pkwy, Kansas City, KS 66109] and after a free diagnostic they told us they could not A) replicate the issue, B) find evidence of the error message in the system. The next week, we had a complete engine failure while at a stop light for a full 5 minutes. During those 5 minutes, the engine remained off, the transmission shifted to Park on its own, and the vehicle could not be restarted manually. Traffic built up behind and around us as we were trying to figure out how to get off the road and we could not turn the hazard lights on. It seems this issue is related to an electrical component. After 5 minutes, we were able to push the ignition button to turn off the car completely and restart the engine. The vehicle operated normally afterwards. On August 12, 2022, the same issue occurred where the vehicle engine would not restart and we were prevented from manually restarting the vehicle for about 5 minutes. Once again, the transmission shifted itself to Park, an error message flashed across the screen briefly this time, and after 5 mins we could manually restart the car and continue as normal. Between these catastrophic failure dates, we would experience multiple start/stop stutters with error msg The only experience we have where this would not occur is to manually turn off the auto start/stop feature when driving the car. We see this as an issue that could cause injury, aggressive drivers, and other safety concerns.
Corrective Action:
We own a Honda Pilot 2017 Touring trim. I saw your news report that there is a document out there published by the NHTSA that is investigating this issue. I’d like to add my experience to this. On or about April 2022, we started experiencing the start/stop issue while living in Kansas. When the issue occurred, an error message would flash very briefly across the dash, quick enough where we could not take a picture of the message. Our Honda would stutter then start back up. At this point, we took it to the Legends Honda dealership [10050 Parallel Pkwy, Kansas City, KS 66109] and after a free diagnostic they told us they could not A) replicate the issue, B) find evidence of the error message in the system. The next week, we had a complete engine failure while at a stop light for a full 5 minutes. During those 5 minutes, the engine remained off, the transmission shifted to Park on its own, and the vehicle could not be restarted manually. Traffic built up behind and around us as we were trying to figure out how to get off the road and we could not turn the hazard lights on. It seems this issue is related to an electrical component. After 5 minutes, we were able to push the ignition button to turn off the car completely and restart the engine. The vehicle operated normally afterwards. On August 12, 2022, the same issue occurred where the vehicle engine would not restart and we were prevented from manually restarting the vehicle for about 5 minutes. Once again, the transmission shifted itself to Park, an error message flashed across the screen briefly this time, and after 5 mins we could manually restart the car and continue as normal. Between these catastrophic failure dates, we would experience multiple start/stop stutters with error msg The only experience we have where this would not occur is to manually turn off the auto start/stop feature when driving the car. We see this as an issue that could cause injury, aggressive drivers, and other safety concerns.
Additional Notes:
We own a Honda Pilot 2017 Touring trim. I saw your news report that there is a document out there published by the NHTSA that is investigating this issue. I’d like to add my experience to this. On or about April 2022, we started experiencing the start/stop issue while living in Kansas. When the issue occurred, an error message would flash very briefly across the dash, quick enough where we could not take a picture of the message. Our Honda would stutter then start back up. At this point, we took it to the Legends Honda dealership [10050 Parallel Pkwy, Kansas City, KS 66109] and after a free diagnostic they told us they could not A) replicate the issue, B) find evidence of the error message in the system. The next week, we had a complete engine failure while at a stop light for a full 5 minutes. During those 5 minutes, the engine remained off, the transmission shifted to Park on its own, and the vehicle could not be restarted manually. Traffic built up behind and around us as we were trying to figure out how to get off the road and we could not turn the hazard lights on. It seems this issue is related to an electrical component. After 5 minutes, we were able to push the ignition button to turn off the car completely and restart the engine. The vehicle operated normally afterwards. On August 12, 2022, the same issue occurred where the vehicle engine would not restart and we were prevented from manually restarting the vehicle for about 5 minutes. Once again, the transmission shifted itself to Park, an error message flashed across the screen briefly this time, and after 5 mins we could manually restart the car and continue as normal. Between these catastrophic failure dates, we would experience multiple start/stop stutters with error msg The only experience we have where this would not occur is to manually turn off the auto start/stop feature when driving the car. We see this as an issue that could cause injury, aggressive drivers, and other safety concerns.
Mfg Campaign: 11479698
Recall Date: Aug 17, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
We own a Honda Pilot 2017 Touring trim. I saw your news report that there is a document out there published by the NHTSA that is investigating this issue. I’d like to add my experience to this. On or about April 2022, we started experiencing the start/stop issue while living in Kansas. When the issue occurred, an error message would flash very briefly across the dash, quick enough where we could not take a picture of the message. Our Honda would stutter then start back up. At this point, we took it to the Legends Honda dealership [10050 Parallel Pkwy, Kansas City, KS 66109] and after a free diagnostic they told us they could not A) replicate the issue, B) find evidence of the error message in the system. The next week, we had a complete engine failure while at a stop light for a full 5 minutes. During those 5 minutes, the engine remained off, the transmission shifted to Park on its own, and the vehicle could not be restarted manually. Traffic built up behind and around us as we were trying to figure out how to get off the road and we could not turn the hazard lights on. It seems this issue is related to an electrical component. After 5 minutes, we were able to push the ignition button to turn off the car completely and restart the engine. The vehicle operated normally afterwards. On August 12, 2022, the same issue occurred where the vehicle engine would not restart and we were prevented from manually restarting the vehicle for about 5 minutes. Once again, the transmission shifted itself to Park, an error message flashed across the screen briefly this time, and after 5 mins we could manually restart the car and continue as normal. Between these catastrophic failure dates, we would experience multiple start/stop stutters with error msg The only experience we have where this would not occur is to manually turn off the auto start/stop feature when driving the car. We see this as an issue that could cause injury, aggressive drivers, and other safety concerns.
Corrective Action:
We own a Honda Pilot 2017 Touring trim. I saw your news report that there is a document out there published by the NHTSA that is investigating this issue. I’d like to add my experience to this. On or about April 2022, we started experiencing the start/stop issue while living in Kansas. When the issue occurred, an error message would flash very briefly across the dash, quick enough where we could not take a picture of the message. Our Honda would stutter then start back up. At this point, we took it to the Legends Honda dealership [10050 Parallel Pkwy, Kansas City, KS 66109] and after a free diagnostic they told us they could not A) replicate the issue, B) find evidence of the error message in the system. The next week, we had a complete engine failure while at a stop light for a full 5 minutes. During those 5 minutes, the engine remained off, the transmission shifted to Park on its own, and the vehicle could not be restarted manually. Traffic built up behind and around us as we were trying to figure out how to get off the road and we could not turn the hazard lights on. It seems this issue is related to an electrical component. After 5 minutes, we were able to push the ignition button to turn off the car completely and restart the engine. The vehicle operated normally afterwards. On August 12, 2022, the same issue occurred where the vehicle engine would not restart and we were prevented from manually restarting the vehicle for about 5 minutes. Once again, the transmission shifted itself to Park, an error message flashed across the screen briefly this time, and after 5 mins we could manually restart the car and continue as normal. Between these catastrophic failure dates, we would experience multiple start/stop stutters with error msg The only experience we have where this would not occur is to manually turn off the auto start/stop feature when driving the car. We see this as an issue that could cause injury, aggressive drivers, and other safety concerns.
Additional Notes:
We own a Honda Pilot 2017 Touring trim. I saw your news report that there is a document out there published by the NHTSA that is investigating this issue. I’d like to add my experience to this. On or about April 2022, we started experiencing the start/stop issue while living in Kansas. When the issue occurred, an error message would flash very briefly across the dash, quick enough where we could not take a picture of the message. Our Honda would stutter then start back up. At this point, we took it to the Legends Honda dealership [10050 Parallel Pkwy, Kansas City, KS 66109] and after a free diagnostic they told us they could not A) replicate the issue, B) find evidence of the error message in the system. The next week, we had a complete engine failure while at a stop light for a full 5 minutes. During those 5 minutes, the engine remained off, the transmission shifted to Park on its own, and the vehicle could not be restarted manually. Traffic built up behind and around us as we were trying to figure out how to get off the road and we could not turn the hazard lights on. It seems this issue is related to an electrical component. After 5 minutes, we were able to push the ignition button to turn off the car completely and restart the engine. The vehicle operated normally afterwards. On August 12, 2022, the same issue occurred where the vehicle engine would not restart and we were prevented from manually restarting the vehicle for about 5 minutes. Once again, the transmission shifted itself to Park, an error message flashed across the screen briefly this time, and after 5 mins we could manually restart the car and continue as normal. Between these catastrophic failure dates, we would experience multiple start/stop stutters with error msg The only experience we have where this would not occur is to manually turn off the auto start/stop feature when driving the car. We see this as an issue that could cause injury, aggressive drivers, and other safety concerns.
Mfg Campaign: 11479698
Recall Date: Aug 17, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
When the idle stop is engaged the engine will shut off and won’t restart despite depressing the break pedal. This has happened a couple of times on interstate highways in the Boston area. Both instance have occurred during rush hour traffic. A police officer once had to assist and direct traffic. The vehicle eventually begins but takes a good 5 minutes.
Corrective Action:
When the idle stop is engaged the engine will shut off and won’t restart despite depressing the break pedal. This has happened a couple of times on interstate highways in the Boston area. Both instance have occurred during rush hour traffic. A police officer once had to assist and direct traffic. The vehicle eventually begins but takes a good 5 minutes.
Additional Notes:
When the idle stop is engaged the engine will shut off and won’t restart despite depressing the break pedal. This has happened a couple of times on interstate highways in the Boston area. Both instance have occurred during rush hour traffic. A police officer once had to assist and direct traffic. The vehicle eventually begins but takes a good 5 minutes.
Mfg Campaign: 11479568
Recall Date: Aug 16, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The auto restart feature fails to restart the car after releasing the break sitting at a busy intersection. The car information center provided information to put the car in park and hit the ignition button again. I was able to get the car to restart after several tries by putting the car in park, shutting it off and turning it back on. This the third time this has happened in the past month.
Corrective Action:
The auto restart feature fails to restart the car after releasing the break sitting at a busy intersection. The car information center provided information to put the car in park and hit the ignition button again. I was able to get the car to restart after several tries by putting the car in park, shutting it off and turning it back on. This the third time this has happened in the past month.
Additional Notes:
The auto restart feature fails to restart the car after releasing the break sitting at a busy intersection. The car information center provided information to put the car in park and hit the ignition button again. I was able to get the car to restart after several tries by putting the car in park, shutting it off and turning it back on. This the third time this has happened in the past month.
Mfg Campaign: 11479684
Recall Date: Aug 16, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The auto restart feature fails to restart the car after releasing the break sitting at a busy intersection. The car information center provided information to put the car in park and hit the ignition button again. I was able to get the car to restart after several tries by putting the car in park, shutting it off and turning it back on. This the third time this has happened in the past month.
Corrective Action:
The auto restart feature fails to restart the car after releasing the break sitting at a busy intersection. The car information center provided information to put the car in park and hit the ignition button again. I was able to get the car to restart after several tries by putting the car in park, shutting it off and turning it back on. This the third time this has happened in the past month.
Additional Notes:
The auto restart feature fails to restart the car after releasing the break sitting at a busy intersection. The car information center provided information to put the car in park and hit the ignition button again. I was able to get the car to restart after several tries by putting the car in park, shutting it off and turning it back on. This the third time this has happened in the past month.
Mfg Campaign: 11479684
Recall Date: Aug 16, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The car will completely shut off at a light or stop sign, where there is no lights on no radio nothing . It’s does it all the time . The repair shop said it was my transmission so got it replaced, it just made it worse it does it more often than before, what scare me the most is that it happen to my kids while they was driving and it shut off in middle of a 4 way. They don’t know why it keeps happening. No explanation at all . They need to recall all they ones that are having trouble with them.then sometimes after you park it , it doesn’t want to start .
Corrective Action:
The car will completely shut off at a light or stop sign, where there is no lights on no radio nothing . It’s does it all the time . The repair shop said it was my transmission so got it replaced, it just made it worse it does it more often than before, what scare me the most is that it happen to my kids while they was driving and it shut off in middle of a 4 way. They don’t know why it keeps happening. No explanation at all . They need to recall all they ones that are having trouble with them.then sometimes after you park it , it doesn’t want to start .
Additional Notes:
The car will completely shut off at a light or stop sign, where there is no lights on no radio nothing . It’s does it all the time . The repair shop said it was my transmission so got it replaced, it just made it worse it does it more often than before, what scare me the most is that it happen to my kids while they was driving and it shut off in middle of a 4 way. They don’t know why it keeps happening. No explanation at all . They need to recall all they ones that are having trouble with them.then sometimes after you park it , it doesn’t want to start .
Mfg Campaign: 11479284
Recall Date: Aug 15, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On multiple occasions, while the auto idle was one, I stop at a red light or intersection and when I lift my foot off the brake the vehicle shuts completely off. One time, I called 911 for police officer assistance to alert that I was stranded in the middle of the highway. I was so afraid I was going to be rear ended by fast moving traffic. Just yesterday, while stopped at a red light, a fire engine stopped and 4 fire fighters got out to offer assistance while I sat there stranded alone on this busy highway trying to get my vehicle to start back up. The brakes lock up and the vehicle completely shuts down. Each time I try many times to get my car started and it takes many attempts to crank the vehicle. I asked my service agent about the problem and he was unaware. He said they would have to drive the car to see if it happens with them and there is a diagnostic fee for this. I declined because it does not happen every time and I felt quite sure it would not happen when they were looking for it. This malfunction is sporadic.
Corrective Action:
On multiple occasions, while the auto idle was one, I stop at a red light or intersection and when I lift my foot off the brake the vehicle shuts completely off. One time, I called 911 for police officer assistance to alert that I was stranded in the middle of the highway. I was so afraid I was going to be rear ended by fast moving traffic. Just yesterday, while stopped at a red light, a fire engine stopped and 4 fire fighters got out to offer assistance while I sat there stranded alone on this busy highway trying to get my vehicle to start back up. The brakes lock up and the vehicle completely shuts down. Each time I try many times to get my car started and it takes many attempts to crank the vehicle. I asked my service agent about the problem and he was unaware. He said they would have to drive the car to see if it happens with them and there is a diagnostic fee for this. I declined because it does not happen every time and I felt quite sure it would not happen when they were looking for it. This malfunction is sporadic.
Additional Notes:
On multiple occasions, while the auto idle was one, I stop at a red light or intersection and when I lift my foot off the brake the vehicle shuts completely off. One time, I called 911 for police officer assistance to alert that I was stranded in the middle of the highway. I was so afraid I was going to be rear ended by fast moving traffic. Just yesterday, while stopped at a red light, a fire engine stopped and 4 fire fighters got out to offer assistance while I sat there stranded alone on this busy highway trying to get my vehicle to start back up. The brakes lock up and the vehicle completely shuts down. Each time I try many times to get my car started and it takes many attempts to crank the vehicle. I asked my service agent about the problem and he was unaware. He said they would have to drive the car to see if it happens with them and there is a diagnostic fee for this. I declined because it does not happen every time and I felt quite sure it would not happen when they were looking for it. This malfunction is sporadic.
Mfg Campaign: 11479450
Recall Date: Aug 15, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When my auto stop idle engine kicks on, and stalls when I try to depress brake and press gas. It has happened approximately 10 times over the past year and a half, always in an intersection when it’s dangerous. I have taken to the dealership more than once and they have been unable to resolve and recommended I replace my battery which I did which has not made the situation better. I also just filed a complaint with Honda but this is very dangerous and needs attention.
Corrective Action:
When my auto stop idle engine kicks on, and stalls when I try to depress brake and press gas. It has happened approximately 10 times over the past year and a half, always in an intersection when it’s dangerous. I have taken to the dealership more than once and they have been unable to resolve and recommended I replace my battery which I did which has not made the situation better. I also just filed a complaint with Honda but this is very dangerous and needs attention.
Additional Notes:
When my auto stop idle engine kicks on, and stalls when I try to depress brake and press gas. It has happened approximately 10 times over the past year and a half, always in an intersection when it’s dangerous. I have taken to the dealership more than once and they have been unable to resolve and recommended I replace my battery which I did which has not made the situation better. I also just filed a complaint with Honda but this is very dangerous and needs attention.
Mfg Campaign: 11479458
Recall Date: Aug 15, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
When my auto stop idle engine kicks on, and stalls when I try to depress brake and press gas. It has happened approximately 10 times over the past year and a half, always in an intersection when it’s dangerous. I have taken to the dealership more than once and they have been unable to resolve and recommended I replace my battery which I did which has not made the situation better. I also just filed a complaint with Honda but this is very dangerous and needs attention.
Corrective Action:
When my auto stop idle engine kicks on, and stalls when I try to depress brake and press gas. It has happened approximately 10 times over the past year and a half, always in an intersection when it’s dangerous. I have taken to the dealership more than once and they have been unable to resolve and recommended I replace my battery which I did which has not made the situation better. I also just filed a complaint with Honda but this is very dangerous and needs attention.
Additional Notes:
When my auto stop idle engine kicks on, and stalls when I try to depress brake and press gas. It has happened approximately 10 times over the past year and a half, always in an intersection when it’s dangerous. I have taken to the dealership more than once and they have been unable to resolve and recommended I replace my battery which I did which has not made the situation better. I also just filed a complaint with Honda but this is very dangerous and needs attention.
Mfg Campaign: 11479458
Recall Date: Aug 15, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
I was stopped at an intersection and when I got a green light and stepped on the gas my car stalled, I drifted into the intersection and braked and I was then stuck there bc my car would not restart. It took a couple minutes and it finally did. Luckily it wasn't a busy intersection and there wasn't an accident. I had 3 small children with me, it was very scary.
Corrective Action:
I was stopped at an intersection and when I got a green light and stepped on the gas my car stalled, I drifted into the intersection and braked and I was then stuck there bc my car would not restart. It took a couple minutes and it finally did. Luckily it wasn't a busy intersection and there wasn't an accident. I had 3 small children with me, it was very scary.
Additional Notes:
I was stopped at an intersection and when I got a green light and stepped on the gas my car stalled, I drifted into the intersection and braked and I was then stuck there bc my car would not restart. It took a couple minutes and it finally did. Luckily it wasn't a busy intersection and there wasn't an accident. I had 3 small children with me, it was very scary.
Mfg Campaign: 11479460
Recall Date: Aug 15, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My car completely shuts off at stop sign/red light when engine idle feature is activated. I have to put car in park and restart it. This has been an ongoing issue since summer 2021. Vehicle was evaluated at dealership with no resolve. In addition, a new cam shaft had to be installed in fall 2022 , at Honda's expense.Car completely stalled while passing another (55mph)
Corrective Action:
My car completely shuts off at stop sign/red light when engine idle feature is activated. I have to put car in park and restart it. This has been an ongoing issue since summer 2021. Vehicle was evaluated at dealership with no resolve. In addition, a new cam shaft had to be installed in fall 2022 , at Honda's expense.Car completely stalled while passing another (55mph)
Additional Notes:
My car completely shuts off at stop sign/red light when engine idle feature is activated. I have to put car in park and restart it. This has been an ongoing issue since summer 2021. Vehicle was evaluated at dealership with no resolve. In addition, a new cam shaft had to be installed in fall 2022 , at Honda's expense.Car completely stalled while passing another (55mph)
Mfg Campaign: 11479186
Recall Date: Aug 14, 2022
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
My car completely shuts off at stop sign/red light when engine idle feature is activated. I have to put car in park and restart it. This has been an ongoing issue since summer 2021. Vehicle was evaluated at dealership with no resolve. In addition, a new cam shaft had to be installed in fall 2022 , at Honda's expense.Car completely stalled while passing another (55mph)
Corrective Action:
My car completely shuts off at stop sign/red light when engine idle feature is activated. I have to put car in park and restart it. This has been an ongoing issue since summer 2021. Vehicle was evaluated at dealership with no resolve. In addition, a new cam shaft had to be installed in fall 2022 , at Honda's expense.Car completely stalled while passing another (55mph)
Additional Notes:
My car completely shuts off at stop sign/red light when engine idle feature is activated. I have to put car in park and restart it. This has been an ongoing issue since summer 2021. Vehicle was evaluated at dealership with no resolve. In addition, a new cam shaft had to be installed in fall 2022 , at Honda's expense.Car completely stalled while passing another (55mph)
Mfg Campaign: 11479186
Recall Date: Aug 14, 2022
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