Complaints & Recalls
Official Safety Recalls - Important!
42 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: PBV
Recall Date: Nov 29, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2016 Honda Pilot 2WD and AWD vehicles. The affected vehicles have fuel tanks that may leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KE8
Recall Date: Mar 30, 2017
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2015 Acura MDX 2WD and MDX 4WD vehicles, 2016 Acura MDX 4WD vehicles, 2015-2016 Honda Odyssey vehicles, and 2016 Honda Pilot 2WD and 4WD vehicles. The affected vehicles have fuel tanks that were manufactured with insufficient welds which may separate and allow fuel to leak out.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KA9, KB0
Recall Date: Jun 9, 2016
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot 2WD vehicles manufactured May 4, 2015, to September 8, 2015 and 2016 Pilot 4WD vehicles manufactured May 7, 2015 to September 4, 2015. In the affected vehicles, when one of the safety systems such as tire pressure monitoring, anti-lock braking or electronic stability control malfunctions, there is potential that the instrument panel will not illuminate the corresponding warning light, however the warning lamps will illuminate when the ignition is turned off and then turned back on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 126, "Electronic stability control systems", number 135, "Light vehicle brake systems" and number 138, "Tire pressure monitoring systems".
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: JV7
Recall Date: Oct 16, 2015
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Pilot vehicles manufactured May 4, 2015, to June 5, 2015. Due to an assembly issue, the third row seatbelt may be trapped between the rear seat and the rear sideliner.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: JS7
Recall Date: Jul 6, 2015
Consumer Complaints
2.1K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WARNING LIGHT SAYS "KEYLESS START SYSTEM PROBLEM". I SEE IT'S A COMMON PROBLEM BASED ON WWW.PILOTEERS.COM GROUP
Corrective Action:
WARNING LIGHT SAYS "KEYLESS START SYSTEM PROBLEM". I SEE IT'S A COMMON PROBLEM BASED ON WWW.PILOTEERS.COM GROUP
Additional Notes:
WARNING LIGHT SAYS "KEYLESS START SYSTEM PROBLEM". I SEE IT'S A COMMON PROBLEM BASED ON WWW.PILOTEERS.COM GROUP
Mfg Campaign: 11223047
Recall Date: Jun 27, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE A "KEYLESS START SYSTEM PROBLEM" MESSAGE ON AND OFF FOR ABOUT 4 OR 5 MONTHS, STARTED WHEN I HAD 37000 OR 38000 MILES. DEALER WILL REPLACE WITH ONLY A 1 YEAR WARRANTY. SEEMS LIKE THIS IS A PROBLEM WITH MANY PILOTS AT THE SAME MILEAGE. THE ERROR MESSAGE APPEARS WHEN THE SUV IS STARTED. IT STAYS ON AT ALL TIMES. THEN IT WILL TURN OFF AFTER A WEEK OR SO. REAPPEARS AFTER ANOTHER WEEK OR SO.
Corrective Action:
I HAVE A "KEYLESS START SYSTEM PROBLEM" MESSAGE ON AND OFF FOR ABOUT 4 OR 5 MONTHS, STARTED WHEN I HAD 37000 OR 38000 MILES. DEALER WILL REPLACE WITH ONLY A 1 YEAR WARRANTY. SEEMS LIKE THIS IS A PROBLEM WITH MANY PILOTS AT THE SAME MILEAGE. THE ERROR MESSAGE APPEARS WHEN THE SUV IS STARTED. IT STAYS ON AT ALL TIMES. THEN IT WILL TURN OFF AFTER A WEEK OR SO. REAPPEARS AFTER ANOTHER WEEK OR SO.
Additional Notes:
I HAVE A "KEYLESS START SYSTEM PROBLEM" MESSAGE ON AND OFF FOR ABOUT 4 OR 5 MONTHS, STARTED WHEN I HAD 37000 OR 38000 MILES. DEALER WILL REPLACE WITH ONLY A 1 YEAR WARRANTY. SEEMS LIKE THIS IS A PROBLEM WITH MANY PILOTS AT THE SAME MILEAGE. THE ERROR MESSAGE APPEARS WHEN THE SUV IS STARTED. IT STAYS ON AT ALL TIMES. THEN IT WILL TURN OFF AFTER A WEEK OR SO. REAPPEARS AFTER ANOTHER WEEK OR SO.
Mfg Campaign: 11223066
Recall Date: Jun 27, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE ERROR IS KEYLESS START PROBLEM THIS MESSAGE STAYS ON UNTIL CAR SHUTS OFF.
Corrective Action:
THE ERROR IS KEYLESS START PROBLEM THIS MESSAGE STAYS ON UNTIL CAR SHUTS OFF.
Additional Notes:
THE ERROR IS KEYLESS START PROBLEM THIS MESSAGE STAYS ON UNTIL CAR SHUTS OFF.
Mfg Campaign: 11222793
Recall Date: Jun 26, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN STARTING PUSH BUTTON IGNITION, KEYLESS START SYSTEM PROBLEM ALERT APPEARS ON DASHBOARD SCREEN. SOMETIMES TAKES SEVERAL ATTEMPTS TO START CAR. HONDA DEALERSHIP COULD NOT REPLICATE PROBLEM AND WAS NOT ABLE TO FIX. PROBLEM STILL CONTINUES, BUT NOT EVERY TIME I TRY TO START CAR.
Corrective Action:
WHEN STARTING PUSH BUTTON IGNITION, KEYLESS START SYSTEM PROBLEM ALERT APPEARS ON DASHBOARD SCREEN. SOMETIMES TAKES SEVERAL ATTEMPTS TO START CAR. HONDA DEALERSHIP COULD NOT REPLICATE PROBLEM AND WAS NOT ABLE TO FIX. PROBLEM STILL CONTINUES, BUT NOT EVERY TIME I TRY TO START CAR.
Additional Notes:
WHEN STARTING PUSH BUTTON IGNITION, KEYLESS START SYSTEM PROBLEM ALERT APPEARS ON DASHBOARD SCREEN. SOMETIMES TAKES SEVERAL ATTEMPTS TO START CAR. HONDA DEALERSHIP COULD NOT REPLICATE PROBLEM AND WAS NOT ABLE TO FIX. PROBLEM STILL CONTINUES, BUT NOT EVERY TIME I TRY TO START CAR.
Mfg Campaign: 11222359
Recall Date: Jun 25, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE ENGINE IDLE STOP FEATURE NOT WORKING PROPERLY. WHEN THE VEHICLE IS AT A STOP THE ENGINE TURNS OFF LIKE INTENDED. SOMETIMES THE RADIO TURNS OFF AND RESTARTS IMMEDIATELY. RANDOMLY WHEN YOU TAKE YOU FOOT OFF THE GAS THE ENTIRE VEHICLE AND ALL FUNCTIONS TURN OFF. IN ORDER TO TURN THE VEHICLE YOU NEED TO PRESS THE IGNITION BUTTON AND SET THE VEHICLE IN PARK. THIS IS VERY DANGEROUS IN STOP AND GO TRAFFIC. THE MOST RECENT TIME IT HAPPENED WAS ON THE FREEWAY AT A CREST. TOOK IT TO DEALER AND THEY COULD NOT REPLICATE.
Corrective Action:
THE ENGINE IDLE STOP FEATURE NOT WORKING PROPERLY. WHEN THE VEHICLE IS AT A STOP THE ENGINE TURNS OFF LIKE INTENDED. SOMETIMES THE RADIO TURNS OFF AND RESTARTS IMMEDIATELY. RANDOMLY WHEN YOU TAKE YOU FOOT OFF THE GAS THE ENTIRE VEHICLE AND ALL FUNCTIONS TURN OFF. IN ORDER TO TURN THE VEHICLE YOU NEED TO PRESS THE IGNITION BUTTON AND SET THE VEHICLE IN PARK. THIS IS VERY DANGEROUS IN STOP AND GO TRAFFIC. THE MOST RECENT TIME IT HAPPENED WAS ON THE FREEWAY AT A CREST. TOOK IT TO DEALER AND THEY COULD NOT REPLICATE.
Additional Notes:
THE ENGINE IDLE STOP FEATURE NOT WORKING PROPERLY. WHEN THE VEHICLE IS AT A STOP THE ENGINE TURNS OFF LIKE INTENDED. SOMETIMES THE RADIO TURNS OFF AND RESTARTS IMMEDIATELY. RANDOMLY WHEN YOU TAKE YOU FOOT OFF THE GAS THE ENTIRE VEHICLE AND ALL FUNCTIONS TURN OFF. IN ORDER TO TURN THE VEHICLE YOU NEED TO PRESS THE IGNITION BUTTON AND SET THE VEHICLE IN PARK. THIS IS VERY DANGEROUS IN STOP AND GO TRAFFIC. THE MOST RECENT TIME IT HAPPENED WAS ON THE FREEWAY AT A CREST. TOOK IT TO DEALER AND THEY COULD NOT REPLICATE.
Mfg Campaign: 11222280
Recall Date: Jun 24, 2019
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
THE ENGINE IDLE STOP FEATURE NOT WORKING PROPERLY. WHEN THE VEHICLE IS AT A STOP THE ENGINE TURNS OFF LIKE INTENDED. SOMETIMES THE RADIO TURNS OFF AND RESTARTS IMMEDIATELY. RANDOMLY WHEN YOU TAKE YOU FOOT OFF THE GAS THE ENTIRE VEHICLE AND ALL FUNCTIONS TURN OFF. IN ORDER TO TURN THE VEHICLE YOU NEED TO PRESS THE IGNITION BUTTON AND SET THE VEHICLE IN PARK. THIS IS VERY DANGEROUS IN STOP AND GO TRAFFIC. THE MOST RECENT TIME IT HAPPENED WAS ON THE FREEWAY AT A CREST. TOOK IT TO DEALER AND THEY COULD NOT REPLICATE.
Corrective Action:
THE ENGINE IDLE STOP FEATURE NOT WORKING PROPERLY. WHEN THE VEHICLE IS AT A STOP THE ENGINE TURNS OFF LIKE INTENDED. SOMETIMES THE RADIO TURNS OFF AND RESTARTS IMMEDIATELY. RANDOMLY WHEN YOU TAKE YOU FOOT OFF THE GAS THE ENTIRE VEHICLE AND ALL FUNCTIONS TURN OFF. IN ORDER TO TURN THE VEHICLE YOU NEED TO PRESS THE IGNITION BUTTON AND SET THE VEHICLE IN PARK. THIS IS VERY DANGEROUS IN STOP AND GO TRAFFIC. THE MOST RECENT TIME IT HAPPENED WAS ON THE FREEWAY AT A CREST. TOOK IT TO DEALER AND THEY COULD NOT REPLICATE.
Additional Notes:
THE ENGINE IDLE STOP FEATURE NOT WORKING PROPERLY. WHEN THE VEHICLE IS AT A STOP THE ENGINE TURNS OFF LIKE INTENDED. SOMETIMES THE RADIO TURNS OFF AND RESTARTS IMMEDIATELY. RANDOMLY WHEN YOU TAKE YOU FOOT OFF THE GAS THE ENTIRE VEHICLE AND ALL FUNCTIONS TURN OFF. IN ORDER TO TURN THE VEHICLE YOU NEED TO PRESS THE IGNITION BUTTON AND SET THE VEHICLE IN PARK. THIS IS VERY DANGEROUS IN STOP AND GO TRAFFIC. THE MOST RECENT TIME IT HAPPENED WAS ON THE FREEWAY AT A CREST. TOOK IT TO DEALER AND THEY COULD NOT REPLICATE.
Mfg Campaign: 11222280
Recall Date: Jun 24, 2019
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
THE ENGINE IDLE STOP FEATURE NOT WORKING PROPERLY. WHEN THE VEHICLE IS AT A STOP THE ENGINE TURNS OFF LIKE INTENDED. SOMETIMES THE RADIO TURNS OFF AND RESTARTS IMMEDIATELY. RANDOMLY WHEN YOU TAKE YOU FOOT OFF THE GAS THE ENTIRE VEHICLE AND ALL FUNCTIONS TURN OFF. IN ORDER TO TURN THE VEHICLE YOU NEED TO PRESS THE IGNITION BUTTON AND SET THE VEHICLE IN PARK. THIS IS VERY DANGEROUS IN STOP AND GO TRAFFIC. THE MOST RECENT TIME IT HAPPENED WAS ON THE FREEWAY AT A CREST. TOOK IT TO DEALER AND THEY COULD NOT REPLICATE.
Corrective Action:
THE ENGINE IDLE STOP FEATURE NOT WORKING PROPERLY. WHEN THE VEHICLE IS AT A STOP THE ENGINE TURNS OFF LIKE INTENDED. SOMETIMES THE RADIO TURNS OFF AND RESTARTS IMMEDIATELY. RANDOMLY WHEN YOU TAKE YOU FOOT OFF THE GAS THE ENTIRE VEHICLE AND ALL FUNCTIONS TURN OFF. IN ORDER TO TURN THE VEHICLE YOU NEED TO PRESS THE IGNITION BUTTON AND SET THE VEHICLE IN PARK. THIS IS VERY DANGEROUS IN STOP AND GO TRAFFIC. THE MOST RECENT TIME IT HAPPENED WAS ON THE FREEWAY AT A CREST. TOOK IT TO DEALER AND THEY COULD NOT REPLICATE.
Additional Notes:
THE ENGINE IDLE STOP FEATURE NOT WORKING PROPERLY. WHEN THE VEHICLE IS AT A STOP THE ENGINE TURNS OFF LIKE INTENDED. SOMETIMES THE RADIO TURNS OFF AND RESTARTS IMMEDIATELY. RANDOMLY WHEN YOU TAKE YOU FOOT OFF THE GAS THE ENTIRE VEHICLE AND ALL FUNCTIONS TURN OFF. IN ORDER TO TURN THE VEHICLE YOU NEED TO PRESS THE IGNITION BUTTON AND SET THE VEHICLE IN PARK. THIS IS VERY DANGEROUS IN STOP AND GO TRAFFIC. THE MOST RECENT TIME IT HAPPENED WAS ON THE FREEWAY AT A CREST. TOOK IT TO DEALER AND THEY COULD NOT REPLICATE.
Mfg Campaign: 11222280
Recall Date: Jun 24, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE KEYLESS START SYSTEM ERROR HAS COME ON RECENTLY AND GOES ON AND OFF INTERMITTENTLY. I HAVE CHANGED THE BATTERY IN THE KEY FOBS AND THE ERROR STILL COMES UP. AFTER RESEARCHING THE PROBLEM I HAVE LEARNED THAT SEVERAL OTHER PEOPLE HAVE HAD THIS PROBLEM AND IN A LOT OF CASES THE VEHICLE WILL SHUT DOWN DURING OPERATION DUE TO THE PROBLEM. THIS IS A MAJOR MANUFACTURER DEFECT THAT COULD LEAD TO GREAT BODILY INJURY AND /OR DEATH. THIS PROBLEM NEEDS TO BE INVESTIGATED AND AND REMEDIED. THERE HAVE BEEN SEVERAL COMPLAINTS THROUGH NHTSA ABOUT THIS SAME PROBLEM.
Corrective Action:
THE KEYLESS START SYSTEM ERROR HAS COME ON RECENTLY AND GOES ON AND OFF INTERMITTENTLY. I HAVE CHANGED THE BATTERY IN THE KEY FOBS AND THE ERROR STILL COMES UP. AFTER RESEARCHING THE PROBLEM I HAVE LEARNED THAT SEVERAL OTHER PEOPLE HAVE HAD THIS PROBLEM AND IN A LOT OF CASES THE VEHICLE WILL SHUT DOWN DURING OPERATION DUE TO THE PROBLEM. THIS IS A MAJOR MANUFACTURER DEFECT THAT COULD LEAD TO GREAT BODILY INJURY AND /OR DEATH. THIS PROBLEM NEEDS TO BE INVESTIGATED AND AND REMEDIED. THERE HAVE BEEN SEVERAL COMPLAINTS THROUGH NHTSA ABOUT THIS SAME PROBLEM.
Additional Notes:
THE KEYLESS START SYSTEM ERROR HAS COME ON RECENTLY AND GOES ON AND OFF INTERMITTENTLY. I HAVE CHANGED THE BATTERY IN THE KEY FOBS AND THE ERROR STILL COMES UP. AFTER RESEARCHING THE PROBLEM I HAVE LEARNED THAT SEVERAL OTHER PEOPLE HAVE HAD THIS PROBLEM AND IN A LOT OF CASES THE VEHICLE WILL SHUT DOWN DURING OPERATION DUE TO THE PROBLEM. THIS IS A MAJOR MANUFACTURER DEFECT THAT COULD LEAD TO GREAT BODILY INJURY AND /OR DEATH. THIS PROBLEM NEEDS TO BE INVESTIGATED AND AND REMEDIED. THERE HAVE BEEN SEVERAL COMPLAINTS THROUGH NHTSA ABOUT THIS SAME PROBLEM.
Mfg Campaign: 11221830
Recall Date: Jun 22, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE KEYLESS START SYSTEM ERROR HAS COME ON RECENTLY AND GOES ON AND OFF INTERMITTENTLY. I HAVE CHANGED THE BATTERY IN THE KEY FOBS AND THE ERROR STILL COMES UP. AFTER RESEARCHING THE PROBLEM I HAVE LEARNED THAT SEVERAL OTHER PEOPLE HAVE HAD THIS PROBLEM AND IN A LOT OF CASES THE VEHICLE WILL SHUT DOWN DURING OPERATION DUE TO THE PROBLEM. THIS IS A MAJOR MANUFACTURER DEFECT THAT COULD LEAD TO GREAT BODILY INJURY AND /OR DEATH. THIS PROBLEM NEEDS TO BE INVESTIGATED AND AND REMEDIED. THERE HAVE BEEN SEVERAL COMPLAINTS THROUGH NHTSA ABOUT THIS SAME PROBLEM.
Corrective Action:
THE KEYLESS START SYSTEM ERROR HAS COME ON RECENTLY AND GOES ON AND OFF INTERMITTENTLY. I HAVE CHANGED THE BATTERY IN THE KEY FOBS AND THE ERROR STILL COMES UP. AFTER RESEARCHING THE PROBLEM I HAVE LEARNED THAT SEVERAL OTHER PEOPLE HAVE HAD THIS PROBLEM AND IN A LOT OF CASES THE VEHICLE WILL SHUT DOWN DURING OPERATION DUE TO THE PROBLEM. THIS IS A MAJOR MANUFACTURER DEFECT THAT COULD LEAD TO GREAT BODILY INJURY AND /OR DEATH. THIS PROBLEM NEEDS TO BE INVESTIGATED AND AND REMEDIED. THERE HAVE BEEN SEVERAL COMPLAINTS THROUGH NHTSA ABOUT THIS SAME PROBLEM.
Additional Notes:
THE KEYLESS START SYSTEM ERROR HAS COME ON RECENTLY AND GOES ON AND OFF INTERMITTENTLY. I HAVE CHANGED THE BATTERY IN THE KEY FOBS AND THE ERROR STILL COMES UP. AFTER RESEARCHING THE PROBLEM I HAVE LEARNED THAT SEVERAL OTHER PEOPLE HAVE HAD THIS PROBLEM AND IN A LOT OF CASES THE VEHICLE WILL SHUT DOWN DURING OPERATION DUE TO THE PROBLEM. THIS IS A MAJOR MANUFACTURER DEFECT THAT COULD LEAD TO GREAT BODILY INJURY AND /OR DEATH. THIS PROBLEM NEEDS TO BE INVESTIGATED AND AND REMEDIED. THERE HAVE BEEN SEVERAL COMPLAINTS THROUGH NHTSA ABOUT THIS SAME PROBLEM.
Mfg Campaign: 11221830
Recall Date: Jun 22, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY 2016 HONDA PILOT HAVE BEEN POPPING UP A 'KEYLESS START SYSTEM PROBLEM' MESSAGE . IT HAPPENED ABOUT 3 WEEKS AGO. IT'S SOMETIMES WILL GO AWAY AND COME BACK THE NEXT DAY. IT'S ON AND OFF. WHEN THIS ISSUE OCCURS THE 'WALK AWAY AUTO LOCK ' ALSO DIDN'T WORK TOO. I HOPE HONDA TO RESOLVE THIS ISSUE BY RECALLING THE MODEL.
Corrective Action:
MY 2016 HONDA PILOT HAVE BEEN POPPING UP A 'KEYLESS START SYSTEM PROBLEM' MESSAGE . IT HAPPENED ABOUT 3 WEEKS AGO. IT'S SOMETIMES WILL GO AWAY AND COME BACK THE NEXT DAY. IT'S ON AND OFF. WHEN THIS ISSUE OCCURS THE 'WALK AWAY AUTO LOCK ' ALSO DIDN'T WORK TOO. I HOPE HONDA TO RESOLVE THIS ISSUE BY RECALLING THE MODEL.
Additional Notes:
MY 2016 HONDA PILOT HAVE BEEN POPPING UP A 'KEYLESS START SYSTEM PROBLEM' MESSAGE . IT HAPPENED ABOUT 3 WEEKS AGO. IT'S SOMETIMES WILL GO AWAY AND COME BACK THE NEXT DAY. IT'S ON AND OFF. WHEN THIS ISSUE OCCURS THE 'WALK AWAY AUTO LOCK ' ALSO DIDN'T WORK TOO. I HOPE HONDA TO RESOLVE THIS ISSUE BY RECALLING THE MODEL.
Mfg Campaign: 11221661
Recall Date: Jun 21, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY 2016 HONDA PILOT HAVE BEEN POPPING UP A 'KEYLESS START SYSTEM PROBLEM' MESSAGE . IT HAPPENED ABOUT 3 WEEKS AGO. IT'S SOMETIMES WILL GO AWAY AND COME BACK THE NEXT DAY. IT'S ON AND OFF. WHEN THIS ISSUE OCCURS THE 'WALK AWAY AUTO LOCK ' ALSO DIDN'T WORK TOO. I HOPE HONDA TO RESOLVE THIS ISSUE BY RECALLING THE MODEL.
Corrective Action:
MY 2016 HONDA PILOT HAVE BEEN POPPING UP A 'KEYLESS START SYSTEM PROBLEM' MESSAGE . IT HAPPENED ABOUT 3 WEEKS AGO. IT'S SOMETIMES WILL GO AWAY AND COME BACK THE NEXT DAY. IT'S ON AND OFF. WHEN THIS ISSUE OCCURS THE 'WALK AWAY AUTO LOCK ' ALSO DIDN'T WORK TOO. I HOPE HONDA TO RESOLVE THIS ISSUE BY RECALLING THE MODEL.
Additional Notes:
MY 2016 HONDA PILOT HAVE BEEN POPPING UP A 'KEYLESS START SYSTEM PROBLEM' MESSAGE . IT HAPPENED ABOUT 3 WEEKS AGO. IT'S SOMETIMES WILL GO AWAY AND COME BACK THE NEXT DAY. IT'S ON AND OFF. WHEN THIS ISSUE OCCURS THE 'WALK AWAY AUTO LOCK ' ALSO DIDN'T WORK TOO. I HOPE HONDA TO RESOLVE THIS ISSUE BY RECALLING THE MODEL.
Mfg Campaign: 11221661
Recall Date: Jun 21, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THIS HAS HAPPENED SEVERAL TIMES AND HONDA HAS BEEN UNABLE TO REPLICATE. IT HAS HAPPENED ON THE FREEWAY AND ON CITY STREETS. THE CAR IS IN DRIVE AND MY CAR HAS AN ENGINE IDLE SO THAT WHEN TRAFFIC COMES TO A HALT THE ENGINE CUTS OUT TO CONSERVE GAS. ON MANY A OCCASION IT WILL NOT JUST AUTOMATICALLY START BUT WILL INSTEAD KICK THE VEHICLE INTO PARK. IT IS EXTREMELY SCARY AS IT WILL THEN NOT START AS IF THE BATTERY IS DEAD BUT THE BATTERY IF FINE AND HAS BEEN REPLACED AS HONDA THOUGHT THAT WOULD RESOLVE IT. THEY ALSO REPLACED ALL THE FUEL INJECTORS AND THIS ALSO HAS NOT STOPPED THE PROBLEM. I FEEL I AM GOING TO BE KILLED IN THIS CAR. I HAVE CASE # 08783155 WITH HONDA AND AFTER HAVING JUST SPOKE TO THEM THEY ADVISED ME TO FILM PROBLEM!! YES THEY EXPECT ME TO GET MY PHONE OUT AND FILM WHILE MY VEHICLE HAS COME TO A HALT IN MOVING TRAFFIC!
Corrective Action:
THIS HAS HAPPENED SEVERAL TIMES AND HONDA HAS BEEN UNABLE TO REPLICATE. IT HAS HAPPENED ON THE FREEWAY AND ON CITY STREETS. THE CAR IS IN DRIVE AND MY CAR HAS AN ENGINE IDLE SO THAT WHEN TRAFFIC COMES TO A HALT THE ENGINE CUTS OUT TO CONSERVE GAS. ON MANY A OCCASION IT WILL NOT JUST AUTOMATICALLY START BUT WILL INSTEAD KICK THE VEHICLE INTO PARK. IT IS EXTREMELY SCARY AS IT WILL THEN NOT START AS IF THE BATTERY IS DEAD BUT THE BATTERY IF FINE AND HAS BEEN REPLACED AS HONDA THOUGHT THAT WOULD RESOLVE IT. THEY ALSO REPLACED ALL THE FUEL INJECTORS AND THIS ALSO HAS NOT STOPPED THE PROBLEM. I FEEL I AM GOING TO BE KILLED IN THIS CAR. I HAVE CASE # 08783155 WITH HONDA AND AFTER HAVING JUST SPOKE TO THEM THEY ADVISED ME TO FILM PROBLEM!! YES THEY EXPECT ME TO GET MY PHONE OUT AND FILM WHILE MY VEHICLE HAS COME TO A HALT IN MOVING TRAFFIC!
Additional Notes:
THIS HAS HAPPENED SEVERAL TIMES AND HONDA HAS BEEN UNABLE TO REPLICATE. IT HAS HAPPENED ON THE FREEWAY AND ON CITY STREETS. THE CAR IS IN DRIVE AND MY CAR HAS AN ENGINE IDLE SO THAT WHEN TRAFFIC COMES TO A HALT THE ENGINE CUTS OUT TO CONSERVE GAS. ON MANY A OCCASION IT WILL NOT JUST AUTOMATICALLY START BUT WILL INSTEAD KICK THE VEHICLE INTO PARK. IT IS EXTREMELY SCARY AS IT WILL THEN NOT START AS IF THE BATTERY IS DEAD BUT THE BATTERY IF FINE AND HAS BEEN REPLACED AS HONDA THOUGHT THAT WOULD RESOLVE IT. THEY ALSO REPLACED ALL THE FUEL INJECTORS AND THIS ALSO HAS NOT STOPPED THE PROBLEM. I FEEL I AM GOING TO BE KILLED IN THIS CAR. I HAVE CASE # 08783155 WITH HONDA AND AFTER HAVING JUST SPOKE TO THEM THEY ADVISED ME TO FILM PROBLEM!! YES THEY EXPECT ME TO GET MY PHONE OUT AND FILM WHILE MY VEHICLE HAS COME TO A HALT IN MOVING TRAFFIC!
Mfg Campaign: 11221559
Recall Date: Jun 20, 2019
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
THIS HAS HAPPENED SEVERAL TIMES AND HONDA HAS BEEN UNABLE TO REPLICATE. IT HAS HAPPENED ON THE FREEWAY AND ON CITY STREETS. THE CAR IS IN DRIVE AND MY CAR HAS AN ENGINE IDLE SO THAT WHEN TRAFFIC COMES TO A HALT THE ENGINE CUTS OUT TO CONSERVE GAS. ON MANY A OCCASION IT WILL NOT JUST AUTOMATICALLY START BUT WILL INSTEAD KICK THE VEHICLE INTO PARK. IT IS EXTREMELY SCARY AS IT WILL THEN NOT START AS IF THE BATTERY IS DEAD BUT THE BATTERY IF FINE AND HAS BEEN REPLACED AS HONDA THOUGHT THAT WOULD RESOLVE IT. THEY ALSO REPLACED ALL THE FUEL INJECTORS AND THIS ALSO HAS NOT STOPPED THE PROBLEM. I FEEL I AM GOING TO BE KILLED IN THIS CAR. I HAVE CASE # 08783155 WITH HONDA AND AFTER HAVING JUST SPOKE TO THEM THEY ADVISED ME TO FILM PROBLEM!! YES THEY EXPECT ME TO GET MY PHONE OUT AND FILM WHILE MY VEHICLE HAS COME TO A HALT IN MOVING TRAFFIC!
Corrective Action:
THIS HAS HAPPENED SEVERAL TIMES AND HONDA HAS BEEN UNABLE TO REPLICATE. IT HAS HAPPENED ON THE FREEWAY AND ON CITY STREETS. THE CAR IS IN DRIVE AND MY CAR HAS AN ENGINE IDLE SO THAT WHEN TRAFFIC COMES TO A HALT THE ENGINE CUTS OUT TO CONSERVE GAS. ON MANY A OCCASION IT WILL NOT JUST AUTOMATICALLY START BUT WILL INSTEAD KICK THE VEHICLE INTO PARK. IT IS EXTREMELY SCARY AS IT WILL THEN NOT START AS IF THE BATTERY IS DEAD BUT THE BATTERY IF FINE AND HAS BEEN REPLACED AS HONDA THOUGHT THAT WOULD RESOLVE IT. THEY ALSO REPLACED ALL THE FUEL INJECTORS AND THIS ALSO HAS NOT STOPPED THE PROBLEM. I FEEL I AM GOING TO BE KILLED IN THIS CAR. I HAVE CASE # 08783155 WITH HONDA AND AFTER HAVING JUST SPOKE TO THEM THEY ADVISED ME TO FILM PROBLEM!! YES THEY EXPECT ME TO GET MY PHONE OUT AND FILM WHILE MY VEHICLE HAS COME TO A HALT IN MOVING TRAFFIC!
Additional Notes:
THIS HAS HAPPENED SEVERAL TIMES AND HONDA HAS BEEN UNABLE TO REPLICATE. IT HAS HAPPENED ON THE FREEWAY AND ON CITY STREETS. THE CAR IS IN DRIVE AND MY CAR HAS AN ENGINE IDLE SO THAT WHEN TRAFFIC COMES TO A HALT THE ENGINE CUTS OUT TO CONSERVE GAS. ON MANY A OCCASION IT WILL NOT JUST AUTOMATICALLY START BUT WILL INSTEAD KICK THE VEHICLE INTO PARK. IT IS EXTREMELY SCARY AS IT WILL THEN NOT START AS IF THE BATTERY IS DEAD BUT THE BATTERY IF FINE AND HAS BEEN REPLACED AS HONDA THOUGHT THAT WOULD RESOLVE IT. THEY ALSO REPLACED ALL THE FUEL INJECTORS AND THIS ALSO HAS NOT STOPPED THE PROBLEM. I FEEL I AM GOING TO BE KILLED IN THIS CAR. I HAVE CASE # 08783155 WITH HONDA AND AFTER HAVING JUST SPOKE TO THEM THEY ADVISED ME TO FILM PROBLEM!! YES THEY EXPECT ME TO GET MY PHONE OUT AND FILM WHILE MY VEHICLE HAS COME TO A HALT IN MOVING TRAFFIC!
Mfg Campaign: 11221559
Recall Date: Jun 20, 2019
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
THIS HAS HAPPENED SEVERAL TIMES AND HONDA HAS BEEN UNABLE TO REPLICATE. IT HAS HAPPENED ON THE FREEWAY AND ON CITY STREETS. THE CAR IS IN DRIVE AND MY CAR HAS AN ENGINE IDLE SO THAT WHEN TRAFFIC COMES TO A HALT THE ENGINE CUTS OUT TO CONSERVE GAS. ON MANY A OCCASION IT WILL NOT JUST AUTOMATICALLY START BUT WILL INSTEAD KICK THE VEHICLE INTO PARK. IT IS EXTREMELY SCARY AS IT WILL THEN NOT START AS IF THE BATTERY IS DEAD BUT THE BATTERY IF FINE AND HAS BEEN REPLACED AS HONDA THOUGHT THAT WOULD RESOLVE IT. THEY ALSO REPLACED ALL THE FUEL INJECTORS AND THIS ALSO HAS NOT STOPPED THE PROBLEM. I FEEL I AM GOING TO BE KILLED IN THIS CAR. I HAVE CASE # 08783155 WITH HONDA AND AFTER HAVING JUST SPOKE TO THEM THEY ADVISED ME TO FILM PROBLEM!! YES THEY EXPECT ME TO GET MY PHONE OUT AND FILM WHILE MY VEHICLE HAS COME TO A HALT IN MOVING TRAFFIC!
Corrective Action:
THIS HAS HAPPENED SEVERAL TIMES AND HONDA HAS BEEN UNABLE TO REPLICATE. IT HAS HAPPENED ON THE FREEWAY AND ON CITY STREETS. THE CAR IS IN DRIVE AND MY CAR HAS AN ENGINE IDLE SO THAT WHEN TRAFFIC COMES TO A HALT THE ENGINE CUTS OUT TO CONSERVE GAS. ON MANY A OCCASION IT WILL NOT JUST AUTOMATICALLY START BUT WILL INSTEAD KICK THE VEHICLE INTO PARK. IT IS EXTREMELY SCARY AS IT WILL THEN NOT START AS IF THE BATTERY IS DEAD BUT THE BATTERY IF FINE AND HAS BEEN REPLACED AS HONDA THOUGHT THAT WOULD RESOLVE IT. THEY ALSO REPLACED ALL THE FUEL INJECTORS AND THIS ALSO HAS NOT STOPPED THE PROBLEM. I FEEL I AM GOING TO BE KILLED IN THIS CAR. I HAVE CASE # 08783155 WITH HONDA AND AFTER HAVING JUST SPOKE TO THEM THEY ADVISED ME TO FILM PROBLEM!! YES THEY EXPECT ME TO GET MY PHONE OUT AND FILM WHILE MY VEHICLE HAS COME TO A HALT IN MOVING TRAFFIC!
Additional Notes:
THIS HAS HAPPENED SEVERAL TIMES AND HONDA HAS BEEN UNABLE TO REPLICATE. IT HAS HAPPENED ON THE FREEWAY AND ON CITY STREETS. THE CAR IS IN DRIVE AND MY CAR HAS AN ENGINE IDLE SO THAT WHEN TRAFFIC COMES TO A HALT THE ENGINE CUTS OUT TO CONSERVE GAS. ON MANY A OCCASION IT WILL NOT JUST AUTOMATICALLY START BUT WILL INSTEAD KICK THE VEHICLE INTO PARK. IT IS EXTREMELY SCARY AS IT WILL THEN NOT START AS IF THE BATTERY IS DEAD BUT THE BATTERY IF FINE AND HAS BEEN REPLACED AS HONDA THOUGHT THAT WOULD RESOLVE IT. THEY ALSO REPLACED ALL THE FUEL INJECTORS AND THIS ALSO HAS NOT STOPPED THE PROBLEM. I FEEL I AM GOING TO BE KILLED IN THIS CAR. I HAVE CASE # 08783155 WITH HONDA AND AFTER HAVING JUST SPOKE TO THEM THEY ADVISED ME TO FILM PROBLEM!! YES THEY EXPECT ME TO GET MY PHONE OUT AND FILM WHILE MY VEHICLE HAS COME TO A HALT IN MOVING TRAFFIC!
Mfg Campaign: 11221559
Recall Date: Jun 20, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY VEHICLE RECEIVED THE "KEYLESS START SYSTEM PROBLEM" ON THE DASH AND HAS NOT GONE AWAY AFTER TWO DEALERSHIP VISITS AND $500 LATER. AFTER PERFORMING SOME RESEARCH, THIS SEEMS TO BE A CHRONIC PROBLEM WITH MOST HONDA PILOT OWNERS. THE PROBLEM OCCURS EVERY TIME YOU ARE TRYING TO START THE VEHICLE.
Corrective Action:
MY VEHICLE RECEIVED THE "KEYLESS START SYSTEM PROBLEM" ON THE DASH AND HAS NOT GONE AWAY AFTER TWO DEALERSHIP VISITS AND $500 LATER. AFTER PERFORMING SOME RESEARCH, THIS SEEMS TO BE A CHRONIC PROBLEM WITH MOST HONDA PILOT OWNERS. THE PROBLEM OCCURS EVERY TIME YOU ARE TRYING TO START THE VEHICLE.
Additional Notes:
MY VEHICLE RECEIVED THE "KEYLESS START SYSTEM PROBLEM" ON THE DASH AND HAS NOT GONE AWAY AFTER TWO DEALERSHIP VISITS AND $500 LATER. AFTER PERFORMING SOME RESEARCH, THIS SEEMS TO BE A CHRONIC PROBLEM WITH MOST HONDA PILOT OWNERS. THE PROBLEM OCCURS EVERY TIME YOU ARE TRYING TO START THE VEHICLE.
Mfg Campaign: 11221181
Recall Date: Jun 19, 2019
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE FOLLOWING ALERT SHOWS UP: KEYLESS START SYSTEM PROBLEM. IT HAPPENS AS SOON AS THE VEHICLE IS STARTED AND REMAINS ON. THE DEALERSHIP RESET THE CODE BUT IT RETURNED 1 WEEK LATER AND ISN'T GOING AWAY.
Corrective Action:
THE FOLLOWING ALERT SHOWS UP: KEYLESS START SYSTEM PROBLEM. IT HAPPENS AS SOON AS THE VEHICLE IS STARTED AND REMAINS ON. THE DEALERSHIP RESET THE CODE BUT IT RETURNED 1 WEEK LATER AND ISN'T GOING AWAY.
Additional Notes:
THE FOLLOWING ALERT SHOWS UP: KEYLESS START SYSTEM PROBLEM. IT HAPPENS AS SOON AS THE VEHICLE IS STARTED AND REMAINS ON. THE DEALERSHIP RESET THE CODE BUT IT RETURNED 1 WEEK LATER AND ISN'T GOING AWAY.
Mfg Campaign: 11221188
Recall Date: Jun 19, 2019
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
2016 HONDA PILOT , 68441 MILES ON IT. EMISSIONS SYSTEM PROBLEM DISPLAYED ON DASH. SERVICE ADVISES IT NEEDS A SOFTWARE UPDATE AND THAT THERE WILL BE A CHARGE FOR IT. COMPLAINT FILED WITH HONDA. CUSTOMER SHOULD NOT BE CHARGED FOR SOFTWARE UPDATES THAT THE MANUFACTURER FAILED TO GET RIGHT. IMAGINE IF YOU HAD TO PAY FOR EVERY UPDATE THAT MICROSOFT ISSUES? SOFTWARE UPDATE DID NOT CORRECT PROBLEM AND WILL NOT BE REFUNDING MONEY SPENT. IF ANYTHING, IT SHOULD BE COVERED UNDER WARRANTY.
Corrective Action:
2016 HONDA PILOT , 68441 MILES ON IT. EMISSIONS SYSTEM PROBLEM DISPLAYED ON DASH. SERVICE ADVISES IT NEEDS A SOFTWARE UPDATE AND THAT THERE WILL BE A CHARGE FOR IT. COMPLAINT FILED WITH HONDA. CUSTOMER SHOULD NOT BE CHARGED FOR SOFTWARE UPDATES THAT THE MANUFACTURER FAILED TO GET RIGHT. IMAGINE IF YOU HAD TO PAY FOR EVERY UPDATE THAT MICROSOFT ISSUES? SOFTWARE UPDATE DID NOT CORRECT PROBLEM AND WILL NOT BE REFUNDING MONEY SPENT. IF ANYTHING, IT SHOULD BE COVERED UNDER WARRANTY.
Additional Notes:
2016 HONDA PILOT , 68441 MILES ON IT. EMISSIONS SYSTEM PROBLEM DISPLAYED ON DASH. SERVICE ADVISES IT NEEDS A SOFTWARE UPDATE AND THAT THERE WILL BE A CHARGE FOR IT. COMPLAINT FILED WITH HONDA. CUSTOMER SHOULD NOT BE CHARGED FOR SOFTWARE UPDATES THAT THE MANUFACTURER FAILED TO GET RIGHT. IMAGINE IF YOU HAD TO PAY FOR EVERY UPDATE THAT MICROSOFT ISSUES? SOFTWARE UPDATE DID NOT CORRECT PROBLEM AND WILL NOT BE REFUNDING MONEY SPENT. IF ANYTHING, IT SHOULD BE COVERED UNDER WARRANTY.
Mfg Campaign: 11221269
Recall Date: Jun 19, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE KEYLESS START SYSTEM PROBLEM SHOWS IN ERROR AFTER 25K MILES. THE CAR IS STATIONARY.
Corrective Action:
THE KEYLESS START SYSTEM PROBLEM SHOWS IN ERROR AFTER 25K MILES. THE CAR IS STATIONARY.
Additional Notes:
THE KEYLESS START SYSTEM PROBLEM SHOWS IN ERROR AFTER 25K MILES. THE CAR IS STATIONARY.
Mfg Campaign: 11220763
Recall Date: Jun 17, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
KEYLESS START PROBLEM - COULD NOT START THE ENGINE.
Corrective Action:
KEYLESS START PROBLEM - COULD NOT START THE ENGINE.
Additional Notes:
KEYLESS START PROBLEM - COULD NOT START THE ENGINE.
Mfg Campaign: 11220298
Recall Date: Jun 15, 2019
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CAR WAS ENGAGED IN "IDLE-STOP" AT A TRAFFIC LIGHT. FOLLOWING DRIVER'S LIFTING OF FOOT OFF OF THE BRAKE PEDAL, CAR SHUT OFF COMPLETELY. ALL DASHBOARD LIGHTS LIT UP, AND CAR WAS NOT ABLE TO BE TURNED BACK ON FOR 1-2 MINUTES. CAR WAS IN THE MIDDLE OF A BUSY STREET, AND A LARGE VEHICLE NEARLY REAR-ENDED THE DEAD CAR. DRIVER WAS THEREAFTER ABLE TO FOLLOW ON-SCREEN INSTRUCTIONS FOR RESTARTING VEHICLE, BUT WAS UNSUCCESSFUL IN SEVERAL INITIAL ATTEMPTS. (IN OTHER WORDS, CAR WAS NOT STARTING DESPITE DRIVER'S COMPLYING WITH INSTRUCTIONS. PRIOR TO THIS INCIDENT, CAR HAD IN SOME INSTANCES VERY MOMENTARILY "CUT OUT" FOLLOWING AN "IDLE-START." DRIVER NOTICED A "POPPING" AT THIS TIME. BUT THE PROBLEM, WHICH THE MANUFACTURER AND DEALER CLAIM TO KNOW NOTHING ABOUT AND ARE "UNABLE TO REPLICATE" DURING SERVICE, IS CLEARLY BECOMING WORSE AND MORE DANGEROUS OVER TIME. THE BEST THE HONDA DEALERSHIP SERVICE DEPARTMENT APPEARS TO BE ABLE TO DO IN DIAGNOSING THE PROBLEM IS TO SUGGEST BATTERY RECHARGE OR REPLACEMENT, WHICH HAS NOT BEEN AN ISSUE FOR OUR CAR AND IS APPARENTLY A COMMON SUGGESTION FROM DEALERSHIPS. THIS IS AN APPARENTLY BIGGER ISSUE THAN HONDA HAS BEEN WILLING TO ADMIT.
Corrective Action:
CAR WAS ENGAGED IN "IDLE-STOP" AT A TRAFFIC LIGHT. FOLLOWING DRIVER'S LIFTING OF FOOT OFF OF THE BRAKE PEDAL, CAR SHUT OFF COMPLETELY. ALL DASHBOARD LIGHTS LIT UP, AND CAR WAS NOT ABLE TO BE TURNED BACK ON FOR 1-2 MINUTES. CAR WAS IN THE MIDDLE OF A BUSY STREET, AND A LARGE VEHICLE NEARLY REAR-ENDED THE DEAD CAR. DRIVER WAS THEREAFTER ABLE TO FOLLOW ON-SCREEN INSTRUCTIONS FOR RESTARTING VEHICLE, BUT WAS UNSUCCESSFUL IN SEVERAL INITIAL ATTEMPTS. (IN OTHER WORDS, CAR WAS NOT STARTING DESPITE DRIVER'S COMPLYING WITH INSTRUCTIONS. PRIOR TO THIS INCIDENT, CAR HAD IN SOME INSTANCES VERY MOMENTARILY "CUT OUT" FOLLOWING AN "IDLE-START." DRIVER NOTICED A "POPPING" AT THIS TIME. BUT THE PROBLEM, WHICH THE MANUFACTURER AND DEALER CLAIM TO KNOW NOTHING ABOUT AND ARE "UNABLE TO REPLICATE" DURING SERVICE, IS CLEARLY BECOMING WORSE AND MORE DANGEROUS OVER TIME. THE BEST THE HONDA DEALERSHIP SERVICE DEPARTMENT APPEARS TO BE ABLE TO DO IN DIAGNOSING THE PROBLEM IS TO SUGGEST BATTERY RECHARGE OR REPLACEMENT, WHICH HAS NOT BEEN AN ISSUE FOR OUR CAR AND IS APPARENTLY A COMMON SUGGESTION FROM DEALERSHIPS. THIS IS AN APPARENTLY BIGGER ISSUE THAN HONDA HAS BEEN WILLING TO ADMIT.
Additional Notes:
CAR WAS ENGAGED IN "IDLE-STOP" AT A TRAFFIC LIGHT. FOLLOWING DRIVER'S LIFTING OF FOOT OFF OF THE BRAKE PEDAL, CAR SHUT OFF COMPLETELY. ALL DASHBOARD LIGHTS LIT UP, AND CAR WAS NOT ABLE TO BE TURNED BACK ON FOR 1-2 MINUTES. CAR WAS IN THE MIDDLE OF A BUSY STREET, AND A LARGE VEHICLE NEARLY REAR-ENDED THE DEAD CAR. DRIVER WAS THEREAFTER ABLE TO FOLLOW ON-SCREEN INSTRUCTIONS FOR RESTARTING VEHICLE, BUT WAS UNSUCCESSFUL IN SEVERAL INITIAL ATTEMPTS. (IN OTHER WORDS, CAR WAS NOT STARTING DESPITE DRIVER'S COMPLYING WITH INSTRUCTIONS. PRIOR TO THIS INCIDENT, CAR HAD IN SOME INSTANCES VERY MOMENTARILY "CUT OUT" FOLLOWING AN "IDLE-START." DRIVER NOTICED A "POPPING" AT THIS TIME. BUT THE PROBLEM, WHICH THE MANUFACTURER AND DEALER CLAIM TO KNOW NOTHING ABOUT AND ARE "UNABLE TO REPLICATE" DURING SERVICE, IS CLEARLY BECOMING WORSE AND MORE DANGEROUS OVER TIME. THE BEST THE HONDA DEALERSHIP SERVICE DEPARTMENT APPEARS TO BE ABLE TO DO IN DIAGNOSING THE PROBLEM IS TO SUGGEST BATTERY RECHARGE OR REPLACEMENT, WHICH HAS NOT BEEN AN ISSUE FOR OUR CAR AND IS APPARENTLY A COMMON SUGGESTION FROM DEALERSHIPS. THIS IS AN APPARENTLY BIGGER ISSUE THAN HONDA HAS BEEN WILLING TO ADMIT.
Mfg Campaign: 11220350
Recall Date: Jun 15, 2019
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury