Complaints & Recalls
Official Safety Recalls - Important!
141 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XG1, GG0
Recall Date: Nov 13, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: EEL, ZEM, SFC
Recall Date: Jun 15, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2020 CR-V, 2018-2019 Accord and Accord Hybrid, 2018-2020 Odyssey, 2019 Insight, and 2019-2020 Acura RDX vehicles. A manufacturing issue with the front seat belts may cause the seat belt buckle channel to interfere with the release button, preventing the seat belt buckle from latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: NDA, QDB, BDC, MDD
Recall Date: Mar 9, 2023
Braun Corporation
Safety Issue:
Braun Corporation (Braun) is recalling certain 2018-2021 Braun-modified Honda Odyssey vehicles. The fuel tank assembly installed by Braun may be susceptible to the fuel tank overfilling into the charcoal canister. If the charcoal canister fills with a sufficient amount of fuel, fuel may leak out.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N/A
Recall Date: Jan 14, 2021
Honda (american Honda Motor Co.)
Safety Issue:
Honda (America Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. Water may enter the outer door handle cables for the sliding doors. If this occurs, the outer door handle cables may freeze in cold temperatures, preventing the front and rear sliding door latches from securely latching.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: A88
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T89
Recall Date: Jul 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey vehicles. The wire harness for the third row seat accessory power outlet may get pinched between the unibody and rear trim panel, possibly damaging the wires and causing an electrical short.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T6U
Recall Date: Feb 6, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Odyssey vehicles. Loose battery terminal connections or a degraded battery may cause the Transmission Control Unit (TCU) to unexpectedly reboot. Upon rebooting, the TCU may shift the transmission to the "Park" position, possibly damaging the parking rod.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Z4J, Y4K
Recall Date: Apr 12, 2019
Braun Corporation
Safety Issue:
Braun Corporation (Braun) is recalling certain 2018-2019 Honda Odyessy vehicles modified to be equipped with an in-floor wheelchair ramp conversion. The rear wheel speed sensor harnesses may have been routed to the incorrect rear wheels, resulting in the possibility that the anti-lock brake system will not recognize each rear wheel speed properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake System" and 404, "Electronic Stability Control Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Mar 20, 2019
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2018 and 2019 Honda Odyssey vehicles. The latch assemblies for the power sliding doors may stick and not properly latch to the door strikers.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: Z33, O36
Recall Date: Nov 9, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2019 Acura MDX, 2017-2018 Acura MDX Sport Hybrid, 2018-2019 Honda HR-V and Honda Odyssey, and 2016 Honda HR-V vehicles. The rear brake caliper pistons may have an insufficient coating, causing gas pockets to form, reducing brake performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: C31, L30
Recall Date: Nov 1, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018 Honda Odyssey vehicles. The seat belt tongue for the third row center seating position may not be compatible with the latch, preventing the seat belt from latching securely. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KF7
Recall Date: Jun 23, 2017
Consumer Complaints
1.2K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
PANEL BEHIND THE GAS PEDAL AND BRAKE PEDAL IS MISSING. THIS EXPOSES A LARGE AREA OF ELECTRICAL WIRES. A DRIVER WILL EASILY BE ABLE TO GET HIS FEET THERE WHILE STRETCHING HIS LEGS AND INTENTIONALLY MESS UP THE WIRING. THIS IS AN ELECTRICAL FIRE HAZARD AND ALSO A SAFETY HAZARD. PICTURES UPLOADED. EARLIER MODELS (2006 WHICH I OWN) HAS A MAJORITY IF THIS AREA COVERED BY PANEL. I CONTACTED THE DEALER AND THEY SAID IT IS NORMAL FOR 2018 MODELS OF ODYSSEY.
Corrective Action:
PANEL BEHIND THE GAS PEDAL AND BRAKE PEDAL IS MISSING. THIS EXPOSES A LARGE AREA OF ELECTRICAL WIRES. A DRIVER WILL EASILY BE ABLE TO GET HIS FEET THERE WHILE STRETCHING HIS LEGS AND INTENTIONALLY MESS UP THE WIRING. THIS IS AN ELECTRICAL FIRE HAZARD AND ALSO A SAFETY HAZARD. PICTURES UPLOADED. EARLIER MODELS (2006 WHICH I OWN) HAS A MAJORITY IF THIS AREA COVERED BY PANEL. I CONTACTED THE DEALER AND THEY SAID IT IS NORMAL FOR 2018 MODELS OF ODYSSEY.
Additional Notes:
PANEL BEHIND THE GAS PEDAL AND BRAKE PEDAL IS MISSING. THIS EXPOSES A LARGE AREA OF ELECTRICAL WIRES. A DRIVER WILL EASILY BE ABLE TO GET HIS FEET THERE WHILE STRETCHING HIS LEGS AND INTENTIONALLY MESS UP THE WIRING. THIS IS AN ELECTRICAL FIRE HAZARD AND ALSO A SAFETY HAZARD. PICTURES UPLOADED. EARLIER MODELS (2006 WHICH I OWN) HAS A MAJORITY IF THIS AREA COVERED BY PANEL. I CONTACTED THE DEALER AND THEY SAID IT IS NORMAL FOR 2018 MODELS OF ODYSSEY.
Mfg Campaign: 11163788
Recall Date: Dec 28, 2018
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
CRAKLING SOUND ON DASH FROM SIDE TO SIDE, NOISY AND STRONGER BY THE WEEKS. TOOK CA TO THE DEALER WITH 12K MILES; THREE ATTEMPTS WERE MADE. HONDA SERVICE REPLACED THE AUDIO SYSTEM, NEXT ATTEMPTS THEY SAID IT WAS MY IPHONE CABLE. NOW, WITH 14K MILES, CAN'T USE RADIO, BLUETOOTH, CARPLAY AND THE ENT SYSTEM FREEZES. ANY CALL I MAKE OR RECEIVE, THE CRACKLIN STARTS AND CALL FREEZES UNTIL GETS DISCONNECTED. DOES NOT MATTER IF THE CAR IS PARKED OR ON THE ROAD. HAVE MORE THAN 10 VIDEOS SHOWING THE PROBLEM. WILL GO NOW TO THE 4TH ATTEMPT TO SEE IF IT CAN BE FIXED.
Corrective Action:
CRAKLING SOUND ON DASH FROM SIDE TO SIDE, NOISY AND STRONGER BY THE WEEKS. TOOK CA TO THE DEALER WITH 12K MILES; THREE ATTEMPTS WERE MADE. HONDA SERVICE REPLACED THE AUDIO SYSTEM, NEXT ATTEMPTS THEY SAID IT WAS MY IPHONE CABLE. NOW, WITH 14K MILES, CAN'T USE RADIO, BLUETOOTH, CARPLAY AND THE ENT SYSTEM FREEZES. ANY CALL I MAKE OR RECEIVE, THE CRACKLIN STARTS AND CALL FREEZES UNTIL GETS DISCONNECTED. DOES NOT MATTER IF THE CAR IS PARKED OR ON THE ROAD. HAVE MORE THAN 10 VIDEOS SHOWING THE PROBLEM. WILL GO NOW TO THE 4TH ATTEMPT TO SEE IF IT CAN BE FIXED.
Additional Notes:
CRAKLING SOUND ON DASH FROM SIDE TO SIDE, NOISY AND STRONGER BY THE WEEKS. TOOK CA TO THE DEALER WITH 12K MILES; THREE ATTEMPTS WERE MADE. HONDA SERVICE REPLACED THE AUDIO SYSTEM, NEXT ATTEMPTS THEY SAID IT WAS MY IPHONE CABLE. NOW, WITH 14K MILES, CAN'T USE RADIO, BLUETOOTH, CARPLAY AND THE ENT SYSTEM FREEZES. ANY CALL I MAKE OR RECEIVE, THE CRACKLIN STARTS AND CALL FREEZES UNTIL GETS DISCONNECTED. DOES NOT MATTER IF THE CAR IS PARKED OR ON THE ROAD. HAVE MORE THAN 10 VIDEOS SHOWING THE PROBLEM. WILL GO NOW TO THE 4TH ATTEMPT TO SEE IF IT CAN BE FIXED.
Mfg Campaign: 11163391
Recall Date: Dec 25, 2018
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
JUST PURCHASED THIS VAN, BRAND NEW, LESS THAN 2 MONTHS AGO. WHEN DRIVING MY CAR, AND IN THE MIDST OF A TURN INTO ONCOMING TRAFFIC, MY CAR SHUT DOWN. THE ENGINE SHUT DOWN, THE LIGHTS WENT OFF, I COULDN'T MOVE THE WHEEL. IT JUST WENT DEAD. I TOOK IT TO THE DEALER FOR THIS ISSUE AND THE SERIES OF ISSUES I HAD EXPERIENCED IN THE DAYS LEADING UP TO THIS EVENT, WHICH INCLUDED NOT BEING ABLE TO OPEN THE TRUNK, A MESSAGE FLASHING THAT THE BATTERY WAS DEAD AND TO TURN OFF ALL THE LIGHTS IN THE VEHICLE (NO LIGHTS WERE ON), ANTI-THEFT MESSAGE CAME UP TWICE, ON SEVERAL OCCASIONS THE FRONT SAFETY SENSORS SAID THEY WERE NOT OPERABLE (WHICH ARE CONTROLLED BY A BOX BY FRONT REAR VIEW MIRROR, AND SENSOR WAS NOT BLOCKED), CALLS HAVE BEEN DROPPED RANDOMLY, SIDE DOORS STICK, ETC. THE DEALER TOLD ME THAT THE VEHICLE NEEDED AN OTA SYSTEM UPDATE, AND THAT THE CAR SHUT DOWN AS A RESULT. WHEN I QUESTIONED WHY THE CAR WOULD SHUT DOWN WHILE IN MOTION DUE TO A NEED FOR A SYSTEM UPDATE, I WAS TOLD THAT IS WHAT THE CAR IS DESIGNED TO DO. I AGAIN REPEATED, THE CAR IS DESIGNED TO SHUT DOWN WHILE IN MOTION JUST BECAUSE OF A SYSTEM UPDATE? I WAS TOLD YES, ALL COMPUTER ASSISTED CARS ARE DESIGNED THAT WAY. THEY TOLD ME NOTHING ELSE IS WRONG WITH THE VEHICLE. THIS IS A HUGE SAFETY ISSUE, AND I HAVE SEEN ONLINE, THAT MANY OTHERS HAVE EXPERIENCED THE SAME ISSUE. PEOPLES LIVES ARE AT PERILOUS DANGER AND RISK WHEN THESE CARS ARE SHUTTING DOWN WHILE IN MOTION. SOMETHING MUST BE DONE NOW BEFORE SERIOUS ACCIDENTS OCCUR AND SOMEONE DIES. I DO NOT FEEL COMFORTABLE PUTTING MY FAMILY BACK IN THIS VEHICLE, ESPECIALLY WITH NO SATISFACTORY ANSWER FROM THE DEALER ON WHAT CAUSED THIS ISSUE.
Corrective Action:
JUST PURCHASED THIS VAN, BRAND NEW, LESS THAN 2 MONTHS AGO. WHEN DRIVING MY CAR, AND IN THE MIDST OF A TURN INTO ONCOMING TRAFFIC, MY CAR SHUT DOWN. THE ENGINE SHUT DOWN, THE LIGHTS WENT OFF, I COULDN'T MOVE THE WHEEL. IT JUST WENT DEAD. I TOOK IT TO THE DEALER FOR THIS ISSUE AND THE SERIES OF ISSUES I HAD EXPERIENCED IN THE DAYS LEADING UP TO THIS EVENT, WHICH INCLUDED NOT BEING ABLE TO OPEN THE TRUNK, A MESSAGE FLASHING THAT THE BATTERY WAS DEAD AND TO TURN OFF ALL THE LIGHTS IN THE VEHICLE (NO LIGHTS WERE ON), ANTI-THEFT MESSAGE CAME UP TWICE, ON SEVERAL OCCASIONS THE FRONT SAFETY SENSORS SAID THEY WERE NOT OPERABLE (WHICH ARE CONTROLLED BY A BOX BY FRONT REAR VIEW MIRROR, AND SENSOR WAS NOT BLOCKED), CALLS HAVE BEEN DROPPED RANDOMLY, SIDE DOORS STICK, ETC. THE DEALER TOLD ME THAT THE VEHICLE NEEDED AN OTA SYSTEM UPDATE, AND THAT THE CAR SHUT DOWN AS A RESULT. WHEN I QUESTIONED WHY THE CAR WOULD SHUT DOWN WHILE IN MOTION DUE TO A NEED FOR A SYSTEM UPDATE, I WAS TOLD THAT IS WHAT THE CAR IS DESIGNED TO DO. I AGAIN REPEATED, THE CAR IS DESIGNED TO SHUT DOWN WHILE IN MOTION JUST BECAUSE OF A SYSTEM UPDATE? I WAS TOLD YES, ALL COMPUTER ASSISTED CARS ARE DESIGNED THAT WAY. THEY TOLD ME NOTHING ELSE IS WRONG WITH THE VEHICLE. THIS IS A HUGE SAFETY ISSUE, AND I HAVE SEEN ONLINE, THAT MANY OTHERS HAVE EXPERIENCED THE SAME ISSUE. PEOPLES LIVES ARE AT PERILOUS DANGER AND RISK WHEN THESE CARS ARE SHUTTING DOWN WHILE IN MOTION. SOMETHING MUST BE DONE NOW BEFORE SERIOUS ACCIDENTS OCCUR AND SOMEONE DIES. I DO NOT FEEL COMFORTABLE PUTTING MY FAMILY BACK IN THIS VEHICLE, ESPECIALLY WITH NO SATISFACTORY ANSWER FROM THE DEALER ON WHAT CAUSED THIS ISSUE.
Additional Notes:
JUST PURCHASED THIS VAN, BRAND NEW, LESS THAN 2 MONTHS AGO. WHEN DRIVING MY CAR, AND IN THE MIDST OF A TURN INTO ONCOMING TRAFFIC, MY CAR SHUT DOWN. THE ENGINE SHUT DOWN, THE LIGHTS WENT OFF, I COULDN'T MOVE THE WHEEL. IT JUST WENT DEAD. I TOOK IT TO THE DEALER FOR THIS ISSUE AND THE SERIES OF ISSUES I HAD EXPERIENCED IN THE DAYS LEADING UP TO THIS EVENT, WHICH INCLUDED NOT BEING ABLE TO OPEN THE TRUNK, A MESSAGE FLASHING THAT THE BATTERY WAS DEAD AND TO TURN OFF ALL THE LIGHTS IN THE VEHICLE (NO LIGHTS WERE ON), ANTI-THEFT MESSAGE CAME UP TWICE, ON SEVERAL OCCASIONS THE FRONT SAFETY SENSORS SAID THEY WERE NOT OPERABLE (WHICH ARE CONTROLLED BY A BOX BY FRONT REAR VIEW MIRROR, AND SENSOR WAS NOT BLOCKED), CALLS HAVE BEEN DROPPED RANDOMLY, SIDE DOORS STICK, ETC. THE DEALER TOLD ME THAT THE VEHICLE NEEDED AN OTA SYSTEM UPDATE, AND THAT THE CAR SHUT DOWN AS A RESULT. WHEN I QUESTIONED WHY THE CAR WOULD SHUT DOWN WHILE IN MOTION DUE TO A NEED FOR A SYSTEM UPDATE, I WAS TOLD THAT IS WHAT THE CAR IS DESIGNED TO DO. I AGAIN REPEATED, THE CAR IS DESIGNED TO SHUT DOWN WHILE IN MOTION JUST BECAUSE OF A SYSTEM UPDATE? I WAS TOLD YES, ALL COMPUTER ASSISTED CARS ARE DESIGNED THAT WAY. THEY TOLD ME NOTHING ELSE IS WRONG WITH THE VEHICLE. THIS IS A HUGE SAFETY ISSUE, AND I HAVE SEEN ONLINE, THAT MANY OTHERS HAVE EXPERIENCED THE SAME ISSUE. PEOPLES LIVES ARE AT PERILOUS DANGER AND RISK WHEN THESE CARS ARE SHUTTING DOWN WHILE IN MOTION. SOMETHING MUST BE DONE NOW BEFORE SERIOUS ACCIDENTS OCCUR AND SOMEONE DIES. I DO NOT FEEL COMFORTABLE PUTTING MY FAMILY BACK IN THIS VEHICLE, ESPECIALLY WITH NO SATISFACTORY ANSWER FROM THE DEALER ON WHAT CAUSED THIS ISSUE.
Mfg Campaign: 11162190
Recall Date: Dec 18, 2018
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
UPON PROCEEDING THROUGH AN INTERSECTION THE VAN BEGAN TO AUTOMATICALLY BREAK TO A COMPLETE STOP FROM APPROXIMATELY 30-35MPH, SCREECHING TIRES, THEN SHUTTING COMPLETELY OFF. THE ENTIRE DASHBOARD CLUSTER WAS DARK AS WAS THE COMPUTER DISPLAY FOR THE RADIO/OTHER CONTROLS. LOOKING DOWN THE "PARK" INDICATOR WAS LIT RED. I PRESSED THE BREAK AND THE VAN STARTED UP AND WENT INTO GEAR DRIVING AS IF NOTHING OCCURRED. THIS SCARED ME AND UPON MY CALL TO HONDA, THEY SAID IT'S RELATED TO ANOTHER "ELECTRICAL SYSTEM UPDATE" WHICH NEEDS TO OCCUR BUT HAS NOT BEEN COMPLETED SO THERE WAS NOTHING THEY COULD DO. I REACHED OUT TO ANOTHER DEALERSHIP EXPLAINING THE SITUATION AND THEY ADVISED ME TO USE THE ROADSIDE ASSISTANCE TO HAVE THE VAN TAKEN TO THEM FOR SAFETY REASONS.
Corrective Action:
UPON PROCEEDING THROUGH AN INTERSECTION THE VAN BEGAN TO AUTOMATICALLY BREAK TO A COMPLETE STOP FROM APPROXIMATELY 30-35MPH, SCREECHING TIRES, THEN SHUTTING COMPLETELY OFF. THE ENTIRE DASHBOARD CLUSTER WAS DARK AS WAS THE COMPUTER DISPLAY FOR THE RADIO/OTHER CONTROLS. LOOKING DOWN THE "PARK" INDICATOR WAS LIT RED. I PRESSED THE BREAK AND THE VAN STARTED UP AND WENT INTO GEAR DRIVING AS IF NOTHING OCCURRED. THIS SCARED ME AND UPON MY CALL TO HONDA, THEY SAID IT'S RELATED TO ANOTHER "ELECTRICAL SYSTEM UPDATE" WHICH NEEDS TO OCCUR BUT HAS NOT BEEN COMPLETED SO THERE WAS NOTHING THEY COULD DO. I REACHED OUT TO ANOTHER DEALERSHIP EXPLAINING THE SITUATION AND THEY ADVISED ME TO USE THE ROADSIDE ASSISTANCE TO HAVE THE VAN TAKEN TO THEM FOR SAFETY REASONS.
Additional Notes:
UPON PROCEEDING THROUGH AN INTERSECTION THE VAN BEGAN TO AUTOMATICALLY BREAK TO A COMPLETE STOP FROM APPROXIMATELY 30-35MPH, SCREECHING TIRES, THEN SHUTTING COMPLETELY OFF. THE ENTIRE DASHBOARD CLUSTER WAS DARK AS WAS THE COMPUTER DISPLAY FOR THE RADIO/OTHER CONTROLS. LOOKING DOWN THE "PARK" INDICATOR WAS LIT RED. I PRESSED THE BREAK AND THE VAN STARTED UP AND WENT INTO GEAR DRIVING AS IF NOTHING OCCURRED. THIS SCARED ME AND UPON MY CALL TO HONDA, THEY SAID IT'S RELATED TO ANOTHER "ELECTRICAL SYSTEM UPDATE" WHICH NEEDS TO OCCUR BUT HAS NOT BEEN COMPLETED SO THERE WAS NOTHING THEY COULD DO. I REACHED OUT TO ANOTHER DEALERSHIP EXPLAINING THE SITUATION AND THEY ADVISED ME TO USE THE ROADSIDE ASSISTANCE TO HAVE THE VAN TAKEN TO THEM FOR SAFETY REASONS.
Mfg Campaign: 11161742
Recall Date: Dec 15, 2018
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
UPON PROCEEDING THROUGH AN INTERSECTION THE VAN BEGAN TO AUTOMATICALLY BREAK TO A COMPLETE STOP FROM APPROXIMATELY 30-35MPH, SCREECHING TIRES, THEN SHUTTING COMPLETELY OFF. THE ENTIRE DASHBOARD CLUSTER WAS DARK AS WAS THE COMPUTER DISPLAY FOR THE RADIO/OTHER CONTROLS. LOOKING DOWN THE "PARK" INDICATOR WAS LIT RED. I PRESSED THE BREAK AND THE VAN STARTED UP AND WENT INTO GEAR DRIVING AS IF NOTHING OCCURRED. THIS SCARED ME AND UPON MY CALL TO HONDA, THEY SAID IT'S RELATED TO ANOTHER "ELECTRICAL SYSTEM UPDATE" WHICH NEEDS TO OCCUR BUT HAS NOT BEEN COMPLETED SO THERE WAS NOTHING THEY COULD DO. I REACHED OUT TO ANOTHER DEALERSHIP EXPLAINING THE SITUATION AND THEY ADVISED ME TO USE THE ROADSIDE ASSISTANCE TO HAVE THE VAN TAKEN TO THEM FOR SAFETY REASONS.
Corrective Action:
UPON PROCEEDING THROUGH AN INTERSECTION THE VAN BEGAN TO AUTOMATICALLY BREAK TO A COMPLETE STOP FROM APPROXIMATELY 30-35MPH, SCREECHING TIRES, THEN SHUTTING COMPLETELY OFF. THE ENTIRE DASHBOARD CLUSTER WAS DARK AS WAS THE COMPUTER DISPLAY FOR THE RADIO/OTHER CONTROLS. LOOKING DOWN THE "PARK" INDICATOR WAS LIT RED. I PRESSED THE BREAK AND THE VAN STARTED UP AND WENT INTO GEAR DRIVING AS IF NOTHING OCCURRED. THIS SCARED ME AND UPON MY CALL TO HONDA, THEY SAID IT'S RELATED TO ANOTHER "ELECTRICAL SYSTEM UPDATE" WHICH NEEDS TO OCCUR BUT HAS NOT BEEN COMPLETED SO THERE WAS NOTHING THEY COULD DO. I REACHED OUT TO ANOTHER DEALERSHIP EXPLAINING THE SITUATION AND THEY ADVISED ME TO USE THE ROADSIDE ASSISTANCE TO HAVE THE VAN TAKEN TO THEM FOR SAFETY REASONS.
Additional Notes:
UPON PROCEEDING THROUGH AN INTERSECTION THE VAN BEGAN TO AUTOMATICALLY BREAK TO A COMPLETE STOP FROM APPROXIMATELY 30-35MPH, SCREECHING TIRES, THEN SHUTTING COMPLETELY OFF. THE ENTIRE DASHBOARD CLUSTER WAS DARK AS WAS THE COMPUTER DISPLAY FOR THE RADIO/OTHER CONTROLS. LOOKING DOWN THE "PARK" INDICATOR WAS LIT RED. I PRESSED THE BREAK AND THE VAN STARTED UP AND WENT INTO GEAR DRIVING AS IF NOTHING OCCURRED. THIS SCARED ME AND UPON MY CALL TO HONDA, THEY SAID IT'S RELATED TO ANOTHER "ELECTRICAL SYSTEM UPDATE" WHICH NEEDS TO OCCUR BUT HAS NOT BEEN COMPLETED SO THERE WAS NOTHING THEY COULD DO. I REACHED OUT TO ANOTHER DEALERSHIP EXPLAINING THE SITUATION AND THEY ADVISED ME TO USE THE ROADSIDE ASSISTANCE TO HAVE THE VAN TAKEN TO THEM FOR SAFETY REASONS.
Mfg Campaign: 11161742
Recall Date: Dec 15, 2018
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
UPON PROCEEDING THROUGH AN INTERSECTION THE VAN BEGAN TO AUTOMATICALLY BREAK TO A COMPLETE STOP FROM APPROXIMATELY 30-35MPH, SCREECHING TIRES, THEN SHUTTING COMPLETELY OFF. THE ENTIRE DASHBOARD CLUSTER WAS DARK AS WAS THE COMPUTER DISPLAY FOR THE RADIO/OTHER CONTROLS. LOOKING DOWN THE "PARK" INDICATOR WAS LIT RED. I PRESSED THE BREAK AND THE VAN STARTED UP AND WENT INTO GEAR DRIVING AS IF NOTHING OCCURRED. THIS SCARED ME AND UPON MY CALL TO HONDA, THEY SAID IT'S RELATED TO ANOTHER "ELECTRICAL SYSTEM UPDATE" WHICH NEEDS TO OCCUR BUT HAS NOT BEEN COMPLETED SO THERE WAS NOTHING THEY COULD DO. I REACHED OUT TO ANOTHER DEALERSHIP EXPLAINING THE SITUATION AND THEY ADVISED ME TO USE THE ROADSIDE ASSISTANCE TO HAVE THE VAN TAKEN TO THEM FOR SAFETY REASONS.
Corrective Action:
UPON PROCEEDING THROUGH AN INTERSECTION THE VAN BEGAN TO AUTOMATICALLY BREAK TO A COMPLETE STOP FROM APPROXIMATELY 30-35MPH, SCREECHING TIRES, THEN SHUTTING COMPLETELY OFF. THE ENTIRE DASHBOARD CLUSTER WAS DARK AS WAS THE COMPUTER DISPLAY FOR THE RADIO/OTHER CONTROLS. LOOKING DOWN THE "PARK" INDICATOR WAS LIT RED. I PRESSED THE BREAK AND THE VAN STARTED UP AND WENT INTO GEAR DRIVING AS IF NOTHING OCCURRED. THIS SCARED ME AND UPON MY CALL TO HONDA, THEY SAID IT'S RELATED TO ANOTHER "ELECTRICAL SYSTEM UPDATE" WHICH NEEDS TO OCCUR BUT HAS NOT BEEN COMPLETED SO THERE WAS NOTHING THEY COULD DO. I REACHED OUT TO ANOTHER DEALERSHIP EXPLAINING THE SITUATION AND THEY ADVISED ME TO USE THE ROADSIDE ASSISTANCE TO HAVE THE VAN TAKEN TO THEM FOR SAFETY REASONS.
Additional Notes:
UPON PROCEEDING THROUGH AN INTERSECTION THE VAN BEGAN TO AUTOMATICALLY BREAK TO A COMPLETE STOP FROM APPROXIMATELY 30-35MPH, SCREECHING TIRES, THEN SHUTTING COMPLETELY OFF. THE ENTIRE DASHBOARD CLUSTER WAS DARK AS WAS THE COMPUTER DISPLAY FOR THE RADIO/OTHER CONTROLS. LOOKING DOWN THE "PARK" INDICATOR WAS LIT RED. I PRESSED THE BREAK AND THE VAN STARTED UP AND WENT INTO GEAR DRIVING AS IF NOTHING OCCURRED. THIS SCARED ME AND UPON MY CALL TO HONDA, THEY SAID IT'S RELATED TO ANOTHER "ELECTRICAL SYSTEM UPDATE" WHICH NEEDS TO OCCUR BUT HAS NOT BEEN COMPLETED SO THERE WAS NOTHING THEY COULD DO. I REACHED OUT TO ANOTHER DEALERSHIP EXPLAINING THE SITUATION AND THEY ADVISED ME TO USE THE ROADSIDE ASSISTANCE TO HAVE THE VAN TAKEN TO THEM FOR SAFETY REASONS.
Mfg Campaign: 11161742
Recall Date: Dec 15, 2018
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
USUALLY AT LOWER SPEED(15~30MPH), TRANSMISSION STRUGGLES TO SHIFTING GEAR. AND HESITATES TO SHIFT. ALSO, THERE IS SHIFT SHOCK AT LOW SPEED. IT IS WORST IN THE MORNING. I WENT TO DEALER TO CHECK THAT CONDITION AND TECHNICIAN SAID THAT IS NORMAL.
Corrective Action:
USUALLY AT LOWER SPEED(15~30MPH), TRANSMISSION STRUGGLES TO SHIFTING GEAR. AND HESITATES TO SHIFT. ALSO, THERE IS SHIFT SHOCK AT LOW SPEED. IT IS WORST IN THE MORNING. I WENT TO DEALER TO CHECK THAT CONDITION AND TECHNICIAN SAID THAT IS NORMAL.
Additional Notes:
USUALLY AT LOWER SPEED(15~30MPH), TRANSMISSION STRUGGLES TO SHIFTING GEAR. AND HESITATES TO SHIFT. ALSO, THERE IS SHIFT SHOCK AT LOW SPEED. IT IS WORST IN THE MORNING. I WENT TO DEALER TO CHECK THAT CONDITION AND TECHNICIAN SAID THAT IS NORMAL.
Mfg Campaign: 11160764
Recall Date: Dec 11, 2018
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
"TAKATA RECALL" SECOND: UPON CLOSING THE REAR SLIDING DOORS THEY BECAME STUCK IN AN OPEN POSITION. IT TOOK STOPPING AND PHYSICALLY CLOSING THEM TO ENSURE THEY WOULD CLOSE AND LOCK. UPON RESEARCH HONDA HAS A RECALL FOR THIS BRAND NEW VAN FOR THE SLIDING DOORS AS WELL BUT FAILED TO MENTION IT DURING OUR RECENT SERVICE AND COMPLAINT. THE VEHICLE WAS PARKED AND LOADING.
Corrective Action:
"TAKATA RECALL" SECOND: UPON CLOSING THE REAR SLIDING DOORS THEY BECAME STUCK IN AN OPEN POSITION. IT TOOK STOPPING AND PHYSICALLY CLOSING THEM TO ENSURE THEY WOULD CLOSE AND LOCK. UPON RESEARCH HONDA HAS A RECALL FOR THIS BRAND NEW VAN FOR THE SLIDING DOORS AS WELL BUT FAILED TO MENTION IT DURING OUR RECENT SERVICE AND COMPLAINT. THE VEHICLE WAS PARKED AND LOADING.
Additional Notes:
"TAKATA RECALL" SECOND: UPON CLOSING THE REAR SLIDING DOORS THEY BECAME STUCK IN AN OPEN POSITION. IT TOOK STOPPING AND PHYSICALLY CLOSING THEM TO ENSURE THEY WOULD CLOSE AND LOCK. UPON RESEARCH HONDA HAS A RECALL FOR THIS BRAND NEW VAN FOR THE SLIDING DOORS AS WELL BUT FAILED TO MENTION IT DURING OUR RECENT SERVICE AND COMPLAINT. THE VEHICLE WAS PARKED AND LOADING.
Mfg Campaign: 11156523
Recall Date: Dec 6, 2018
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
"TAKATA RECALL" SECOND: UPON CLOSING THE REAR SLIDING DOORS THEY BECAME STUCK IN AN OPEN POSITION. IT TOOK STOPPING AND PHYSICALLY CLOSING THEM TO ENSURE THEY WOULD CLOSE AND LOCK. UPON RESEARCH HONDA HAS A RECALL FOR THIS BRAND NEW VAN FOR THE SLIDING DOORS AS WELL BUT FAILED TO MENTION IT DURING OUR RECENT SERVICE AND COMPLAINT. THE VEHICLE WAS PARKED AND LOADING.
Corrective Action:
"TAKATA RECALL" SECOND: UPON CLOSING THE REAR SLIDING DOORS THEY BECAME STUCK IN AN OPEN POSITION. IT TOOK STOPPING AND PHYSICALLY CLOSING THEM TO ENSURE THEY WOULD CLOSE AND LOCK. UPON RESEARCH HONDA HAS A RECALL FOR THIS BRAND NEW VAN FOR THE SLIDING DOORS AS WELL BUT FAILED TO MENTION IT DURING OUR RECENT SERVICE AND COMPLAINT. THE VEHICLE WAS PARKED AND LOADING.
Additional Notes:
"TAKATA RECALL" SECOND: UPON CLOSING THE REAR SLIDING DOORS THEY BECAME STUCK IN AN OPEN POSITION. IT TOOK STOPPING AND PHYSICALLY CLOSING THEM TO ENSURE THEY WOULD CLOSE AND LOCK. UPON RESEARCH HONDA HAS A RECALL FOR THIS BRAND NEW VAN FOR THE SLIDING DOORS AS WELL BUT FAILED TO MENTION IT DURING OUR RECENT SERVICE AND COMPLAINT. THE VEHICLE WAS PARKED AND LOADING.
Mfg Campaign: 11156523
Recall Date: Dec 6, 2018
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
TWICE IN THE FIRST YEAR OF OWNERSHIP, THE CAR WAS PARALLEL PARKED AND I PUT THE VEHICLE IN DRIVE (PUSH BUTTON SIFTER). UPON THE VEHICLE BEGINNING TO MOVE IN FORWARD MOTION IT WOULD IMMEDIATELY SHIFT BACK INTO PARK. I REPEATED AN IT DID THE SAME OVER AND OVER AGAIN. EVEN AFTER SHUTTING DOWN THE ENGINE AND RESTARTING; I HAD THE SAME ISSUE. BOTH TIMES THIS OCCURRED, HAD TO GO IN REVERSE FOR A SHORT DISTANCE IN ORDER TO GET THE VAN TO THEN MOVE FORWARD WITHOUT ALMOST INSTANTLY SHIFTING BACK INTO PARK. IN THE SECOND CASE THERE WAS NO VEHICLE PARKED IN FRONT OR BEHIND ME AND I STILL HAD THE SAME ISSUE. I DID RECORD A VIDEO OF THE ERRATIC BEHAVIOR ON 8/26/2018 (SECOND TIME) .
Corrective Action:
TWICE IN THE FIRST YEAR OF OWNERSHIP, THE CAR WAS PARALLEL PARKED AND I PUT THE VEHICLE IN DRIVE (PUSH BUTTON SIFTER). UPON THE VEHICLE BEGINNING TO MOVE IN FORWARD MOTION IT WOULD IMMEDIATELY SHIFT BACK INTO PARK. I REPEATED AN IT DID THE SAME OVER AND OVER AGAIN. EVEN AFTER SHUTTING DOWN THE ENGINE AND RESTARTING; I HAD THE SAME ISSUE. BOTH TIMES THIS OCCURRED, HAD TO GO IN REVERSE FOR A SHORT DISTANCE IN ORDER TO GET THE VAN TO THEN MOVE FORWARD WITHOUT ALMOST INSTANTLY SHIFTING BACK INTO PARK. IN THE SECOND CASE THERE WAS NO VEHICLE PARKED IN FRONT OR BEHIND ME AND I STILL HAD THE SAME ISSUE. I DID RECORD A VIDEO OF THE ERRATIC BEHAVIOR ON 8/26/2018 (SECOND TIME) .
Additional Notes:
TWICE IN THE FIRST YEAR OF OWNERSHIP, THE CAR WAS PARALLEL PARKED AND I PUT THE VEHICLE IN DRIVE (PUSH BUTTON SIFTER). UPON THE VEHICLE BEGINNING TO MOVE IN FORWARD MOTION IT WOULD IMMEDIATELY SHIFT BACK INTO PARK. I REPEATED AN IT DID THE SAME OVER AND OVER AGAIN. EVEN AFTER SHUTTING DOWN THE ENGINE AND RESTARTING; I HAD THE SAME ISSUE. BOTH TIMES THIS OCCURRED, HAD TO GO IN REVERSE FOR A SHORT DISTANCE IN ORDER TO GET THE VAN TO THEN MOVE FORWARD WITHOUT ALMOST INSTANTLY SHIFTING BACK INTO PARK. IN THE SECOND CASE THERE WAS NO VEHICLE PARKED IN FRONT OR BEHIND ME AND I STILL HAD THE SAME ISSUE. I DID RECORD A VIDEO OF THE ERRATIC BEHAVIOR ON 8/26/2018 (SECOND TIME) .
Mfg Campaign: 11154477
Recall Date: Nov 28, 2018
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
AUTOMATIC DOOR ON THE PASSENGER SIDE CLOSES AS PASSENGER TRIES TO GET OUT OF THE VAN. DOOR BOUNCES BACK AND FORTH AND ALMOST INJURED THE PASSENGER. ON A SEPARATE OCCASION, THE SAME PASSENGER SIDE DOOR WAS BEING OPENED FROM THE OUTSIDE AND HALFWAY AFTER IT OPENED IT BOUNCED AND CLOSED ALMOST INJURING MY SON AND THE PRESCHOOL TEACHER.
Corrective Action:
AUTOMATIC DOOR ON THE PASSENGER SIDE CLOSES AS PASSENGER TRIES TO GET OUT OF THE VAN. DOOR BOUNCES BACK AND FORTH AND ALMOST INJURED THE PASSENGER. ON A SEPARATE OCCASION, THE SAME PASSENGER SIDE DOOR WAS BEING OPENED FROM THE OUTSIDE AND HALFWAY AFTER IT OPENED IT BOUNCED AND CLOSED ALMOST INJURING MY SON AND THE PRESCHOOL TEACHER.
Additional Notes:
AUTOMATIC DOOR ON THE PASSENGER SIDE CLOSES AS PASSENGER TRIES TO GET OUT OF THE VAN. DOOR BOUNCES BACK AND FORTH AND ALMOST INJURED THE PASSENGER. ON A SEPARATE OCCASION, THE SAME PASSENGER SIDE DOOR WAS BEING OPENED FROM THE OUTSIDE AND HALFWAY AFTER IT OPENED IT BOUNCED AND CLOSED ALMOST INJURING MY SON AND THE PRESCHOOL TEACHER.
Mfg Campaign: 11152880
Recall Date: Nov 20, 2018
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
WITH APPROXINATELY 10,000 MILES ON THE VEHICLE, THE TRANSMISSION UNDER PERFORMS. WHILE DRIVING, USUALLY AT SPEEDS UNDER 30MPH, THE TRANSMISSION STRUGGLES TO SHIFT SMOOTHLY. IT ALSO MAKES A LOUD JERKING SOUND AND MOTION WHEN SHIFTING GEARS. THE TRANSMISSION ALSO SOMETIMES HESITATES TO SHIFT, ALLOWING YOU TO BE ABLE TO FEEL THE VAN SLOW DOWN WHILE IN PROCESS OF SHIFTING, APPROXIMATELY 2 SECONDS LATER YOU CAN HEAR AND FEEL IT GO INTO GEAR. LASTLY, THE PICK UP ON THE VAN IS SLOWER THAN MOST CARS I HAVE DRIVEN.
Corrective Action:
WITH APPROXINATELY 10,000 MILES ON THE VEHICLE, THE TRANSMISSION UNDER PERFORMS. WHILE DRIVING, USUALLY AT SPEEDS UNDER 30MPH, THE TRANSMISSION STRUGGLES TO SHIFT SMOOTHLY. IT ALSO MAKES A LOUD JERKING SOUND AND MOTION WHEN SHIFTING GEARS. THE TRANSMISSION ALSO SOMETIMES HESITATES TO SHIFT, ALLOWING YOU TO BE ABLE TO FEEL THE VAN SLOW DOWN WHILE IN PROCESS OF SHIFTING, APPROXIMATELY 2 SECONDS LATER YOU CAN HEAR AND FEEL IT GO INTO GEAR. LASTLY, THE PICK UP ON THE VAN IS SLOWER THAN MOST CARS I HAVE DRIVEN.
Additional Notes:
WITH APPROXINATELY 10,000 MILES ON THE VEHICLE, THE TRANSMISSION UNDER PERFORMS. WHILE DRIVING, USUALLY AT SPEEDS UNDER 30MPH, THE TRANSMISSION STRUGGLES TO SHIFT SMOOTHLY. IT ALSO MAKES A LOUD JERKING SOUND AND MOTION WHEN SHIFTING GEARS. THE TRANSMISSION ALSO SOMETIMES HESITATES TO SHIFT, ALLOWING YOU TO BE ABLE TO FEEL THE VAN SLOW DOWN WHILE IN PROCESS OF SHIFTING, APPROXIMATELY 2 SECONDS LATER YOU CAN HEAR AND FEEL IT GO INTO GEAR. LASTLY, THE PICK UP ON THE VAN IS SLOWER THAN MOST CARS I HAVE DRIVEN.
Mfg Campaign: 11152405
Recall Date: Nov 19, 2018
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I WAS OUT OF STATE ON VACATION. WHILE DRIVING MY CAR IN THE CITY, A 2018 HONDA ODYSSEY EXL PURCHASED OCT. 2017 WITH ONLY 6000 MILES, THE ENGINE LIGHT CAME ON AND I GOT AN EMISSIONS WARNING NOTICE THAT I NEEDED TO GET THE EMISSIONS SYSTEM CHECKED. I CALLED A LOCAL HONDA DEALER AND HE TOLD ME TO DRIVE IT AROUND FOR A WEEK AND SEE WHAT HAPPENED; IE: IF THE MESSAGE WENT AWAY OR SOMETHING HAPPENED TO THE CAR. AFTER A WEEK I CALLED THE DEALER AGAIN AND HE TOLD ME TO BRING THE CAR IN TO BE CHECKED. THEY GAVE ME A LOANER CAR TO USE. AFTER APPROXIMATELY 3-4 DAYS HE CALLED AND SAID THERE WAS EVIDENCE OF RODENT CHEWING ON THE COATING OF THE WIRES. HE SAID THE CAUSE WAS WIRE HARNESS CHEWED CAUSING SHORT IN SHIELDED WIRE. HE SAID HE NEEDED TO KEEP THE CAR ANOTHER COUPLE OF DAYS TO CHECK ALL THE WIRES. HE CALLED ME BACK A COUPLE DAYS LATER AND SAID THAT THE WHOLE SYSTEM WAS AFFECTED AND NEEDED TO GET A NEW HARNESS. APPARENTLY THE COATING ON THE WIRES WAS SOY BASED. I DID SOME CHECKING AND THERE WERE SEVERAL LAW SUITS AGAINST SEVERAL AUTO MANUFACTURERS IN 2014 AND 2015 ABOUT THIS PROBLEM OF RODENTS EATING THE COATINGS ON THE WIRES. I HAD TO WAIT 2 MONTHS BEFORE GETTING MY CAR BACK AS THE HARNESS WAS ON BACK ORDER. THE TOTAL COST OF THIS WAS $2619. I HAD TO PAY OUT OF POCKET $500 AND MY INSURANCE COMPANY PAID THE REST. I FEEL THAT THIS SHOULD HAVE BEEN COVERED BY HONDA AS THEY HAVE KNOWN THAT THIS WAS A PROBLEM FOR SEVERAL YEARS AND YET THEY STILL WERE PUTTING IN WIRING COATED WITH SOY BASED PRODUCT.
Corrective Action:
I WAS OUT OF STATE ON VACATION. WHILE DRIVING MY CAR IN THE CITY, A 2018 HONDA ODYSSEY EXL PURCHASED OCT. 2017 WITH ONLY 6000 MILES, THE ENGINE LIGHT CAME ON AND I GOT AN EMISSIONS WARNING NOTICE THAT I NEEDED TO GET THE EMISSIONS SYSTEM CHECKED. I CALLED A LOCAL HONDA DEALER AND HE TOLD ME TO DRIVE IT AROUND FOR A WEEK AND SEE WHAT HAPPENED; IE: IF THE MESSAGE WENT AWAY OR SOMETHING HAPPENED TO THE CAR. AFTER A WEEK I CALLED THE DEALER AGAIN AND HE TOLD ME TO BRING THE CAR IN TO BE CHECKED. THEY GAVE ME A LOANER CAR TO USE. AFTER APPROXIMATELY 3-4 DAYS HE CALLED AND SAID THERE WAS EVIDENCE OF RODENT CHEWING ON THE COATING OF THE WIRES. HE SAID THE CAUSE WAS WIRE HARNESS CHEWED CAUSING SHORT IN SHIELDED WIRE. HE SAID HE NEEDED TO KEEP THE CAR ANOTHER COUPLE OF DAYS TO CHECK ALL THE WIRES. HE CALLED ME BACK A COUPLE DAYS LATER AND SAID THAT THE WHOLE SYSTEM WAS AFFECTED AND NEEDED TO GET A NEW HARNESS. APPARENTLY THE COATING ON THE WIRES WAS SOY BASED. I DID SOME CHECKING AND THERE WERE SEVERAL LAW SUITS AGAINST SEVERAL AUTO MANUFACTURERS IN 2014 AND 2015 ABOUT THIS PROBLEM OF RODENTS EATING THE COATINGS ON THE WIRES. I HAD TO WAIT 2 MONTHS BEFORE GETTING MY CAR BACK AS THE HARNESS WAS ON BACK ORDER. THE TOTAL COST OF THIS WAS $2619. I HAD TO PAY OUT OF POCKET $500 AND MY INSURANCE COMPANY PAID THE REST. I FEEL THAT THIS SHOULD HAVE BEEN COVERED BY HONDA AS THEY HAVE KNOWN THAT THIS WAS A PROBLEM FOR SEVERAL YEARS AND YET THEY STILL WERE PUTTING IN WIRING COATED WITH SOY BASED PRODUCT.
Additional Notes:
I WAS OUT OF STATE ON VACATION. WHILE DRIVING MY CAR IN THE CITY, A 2018 HONDA ODYSSEY EXL PURCHASED OCT. 2017 WITH ONLY 6000 MILES, THE ENGINE LIGHT CAME ON AND I GOT AN EMISSIONS WARNING NOTICE THAT I NEEDED TO GET THE EMISSIONS SYSTEM CHECKED. I CALLED A LOCAL HONDA DEALER AND HE TOLD ME TO DRIVE IT AROUND FOR A WEEK AND SEE WHAT HAPPENED; IE: IF THE MESSAGE WENT AWAY OR SOMETHING HAPPENED TO THE CAR. AFTER A WEEK I CALLED THE DEALER AGAIN AND HE TOLD ME TO BRING THE CAR IN TO BE CHECKED. THEY GAVE ME A LOANER CAR TO USE. AFTER APPROXIMATELY 3-4 DAYS HE CALLED AND SAID THERE WAS EVIDENCE OF RODENT CHEWING ON THE COATING OF THE WIRES. HE SAID THE CAUSE WAS WIRE HARNESS CHEWED CAUSING SHORT IN SHIELDED WIRE. HE SAID HE NEEDED TO KEEP THE CAR ANOTHER COUPLE OF DAYS TO CHECK ALL THE WIRES. HE CALLED ME BACK A COUPLE DAYS LATER AND SAID THAT THE WHOLE SYSTEM WAS AFFECTED AND NEEDED TO GET A NEW HARNESS. APPARENTLY THE COATING ON THE WIRES WAS SOY BASED. I DID SOME CHECKING AND THERE WERE SEVERAL LAW SUITS AGAINST SEVERAL AUTO MANUFACTURERS IN 2014 AND 2015 ABOUT THIS PROBLEM OF RODENTS EATING THE COATINGS ON THE WIRES. I HAD TO WAIT 2 MONTHS BEFORE GETTING MY CAR BACK AS THE HARNESS WAS ON BACK ORDER. THE TOTAL COST OF THIS WAS $2619. I HAD TO PAY OUT OF POCKET $500 AND MY INSURANCE COMPANY PAID THE REST. I FEEL THAT THIS SHOULD HAVE BEEN COVERED BY HONDA AS THEY HAVE KNOWN THAT THIS WAS A PROBLEM FOR SEVERAL YEARS AND YET THEY STILL WERE PUTTING IN WIRING COATED WITH SOY BASED PRODUCT.
Mfg Campaign: 11151968
Recall Date: Nov 16, 2018
Honda (american Honda Motor Co.)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
ENTIRE DASH TURNED OFF WHILE DRIVING INCLUDING SPEEDOMETER AND INFORMATION SCREEN-REPLACED RADIOHEAD. ALL WARNING LIGHTS CAME ON WHILE DRIVING-REPLACED FUEL INJECTORS. POPCORN SOUND AND WARNING LIGHT CAME ON WHILE DRIVING AFTER PICKING UP CAR FROM GETTING FUEL INJECTORS REPLACED-STATING IT'S A BAD REAR ENTERTAINMENT SYSTEM. I BOUGHT MY CAR 1 YEAR AGO AND IT'S OBVIOUSLY FLAWED.
Corrective Action:
ENTIRE DASH TURNED OFF WHILE DRIVING INCLUDING SPEEDOMETER AND INFORMATION SCREEN-REPLACED RADIOHEAD. ALL WARNING LIGHTS CAME ON WHILE DRIVING-REPLACED FUEL INJECTORS. POPCORN SOUND AND WARNING LIGHT CAME ON WHILE DRIVING AFTER PICKING UP CAR FROM GETTING FUEL INJECTORS REPLACED-STATING IT'S A BAD REAR ENTERTAINMENT SYSTEM. I BOUGHT MY CAR 1 YEAR AGO AND IT'S OBVIOUSLY FLAWED.
Additional Notes:
ENTIRE DASH TURNED OFF WHILE DRIVING INCLUDING SPEEDOMETER AND INFORMATION SCREEN-REPLACED RADIOHEAD. ALL WARNING LIGHTS CAME ON WHILE DRIVING-REPLACED FUEL INJECTORS. POPCORN SOUND AND WARNING LIGHT CAME ON WHILE DRIVING AFTER PICKING UP CAR FROM GETTING FUEL INJECTORS REPLACED-STATING IT'S A BAD REAR ENTERTAINMENT SYSTEM. I BOUGHT MY CAR 1 YEAR AGO AND IT'S OBVIOUSLY FLAWED.
Mfg Campaign: 11143895
Recall Date: Oct 29, 2018
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ENTIRE DASH TURNED OFF WHILE DRIVING INCLUDING SPEEDOMETER AND INFORMATION SCREEN-REPLACED RADIOHEAD. ALL WARNING LIGHTS CAME ON WHILE DRIVING-REPLACED FUEL INJECTORS. POPCORN SOUND AND WARNING LIGHT CAME ON WHILE DRIVING AFTER PICKING UP CAR FROM GETTING FUEL INJECTORS REPLACED-STATING IT'S A BAD REAR ENTERTAINMENT SYSTEM. I BOUGHT MY CAR 1 YEAR AGO AND IT'S OBVIOUSLY FLAWED.
Corrective Action:
ENTIRE DASH TURNED OFF WHILE DRIVING INCLUDING SPEEDOMETER AND INFORMATION SCREEN-REPLACED RADIOHEAD. ALL WARNING LIGHTS CAME ON WHILE DRIVING-REPLACED FUEL INJECTORS. POPCORN SOUND AND WARNING LIGHT CAME ON WHILE DRIVING AFTER PICKING UP CAR FROM GETTING FUEL INJECTORS REPLACED-STATING IT'S A BAD REAR ENTERTAINMENT SYSTEM. I BOUGHT MY CAR 1 YEAR AGO AND IT'S OBVIOUSLY FLAWED.
Additional Notes:
ENTIRE DASH TURNED OFF WHILE DRIVING INCLUDING SPEEDOMETER AND INFORMATION SCREEN-REPLACED RADIOHEAD. ALL WARNING LIGHTS CAME ON WHILE DRIVING-REPLACED FUEL INJECTORS. POPCORN SOUND AND WARNING LIGHT CAME ON WHILE DRIVING AFTER PICKING UP CAR FROM GETTING FUEL INJECTORS REPLACED-STATING IT'S A BAD REAR ENTERTAINMENT SYSTEM. I BOUGHT MY CAR 1 YEAR AGO AND IT'S OBVIOUSLY FLAWED.
Mfg Campaign: 11143895
Recall Date: Oct 29, 2018
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ENTIRE DASH TURNED OFF WHILE DRIVING INCLUDING SPEEDOMETER AND INFORMATION SCREEN-REPLACED RADIOHEAD. ALL WARNING LIGHTS CAME ON WHILE DRIVING-REPLACED FUEL INJECTORS. POPCORN SOUND AND WARNING LIGHT CAME ON WHILE DRIVING AFTER PICKING UP CAR FROM GETTING FUEL INJECTORS REPLACED-STATING IT'S A BAD REAR ENTERTAINMENT SYSTEM. I BOUGHT MY CAR 1 YEAR AGO AND IT'S OBVIOUSLY FLAWED.
Corrective Action:
ENTIRE DASH TURNED OFF WHILE DRIVING INCLUDING SPEEDOMETER AND INFORMATION SCREEN-REPLACED RADIOHEAD. ALL WARNING LIGHTS CAME ON WHILE DRIVING-REPLACED FUEL INJECTORS. POPCORN SOUND AND WARNING LIGHT CAME ON WHILE DRIVING AFTER PICKING UP CAR FROM GETTING FUEL INJECTORS REPLACED-STATING IT'S A BAD REAR ENTERTAINMENT SYSTEM. I BOUGHT MY CAR 1 YEAR AGO AND IT'S OBVIOUSLY FLAWED.
Additional Notes:
ENTIRE DASH TURNED OFF WHILE DRIVING INCLUDING SPEEDOMETER AND INFORMATION SCREEN-REPLACED RADIOHEAD. ALL WARNING LIGHTS CAME ON WHILE DRIVING-REPLACED FUEL INJECTORS. POPCORN SOUND AND WARNING LIGHT CAME ON WHILE DRIVING AFTER PICKING UP CAR FROM GETTING FUEL INJECTORS REPLACED-STATING IT'S A BAD REAR ENTERTAINMENT SYSTEM. I BOUGHT MY CAR 1 YEAR AGO AND IT'S OBVIOUSLY FLAWED.
Mfg Campaign: 11143895
Recall Date: Oct 29, 2018
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
THE VEHICLE HAS STALLED WHILE STOPPED AT A TRAFFIC LIGHT. THERE ALSO APPEARS TO BE A PROBLEM WITH THE ELECTRONICS BECAUSE THE CAR WILL REPORT THAT "THIS SYSTEM HAS LOST POWER. PUSH AND HOLD THE POWER BUTTON FOR MORE THAN TWO SECONDS TO ENABLE THE SYSTEM." THE BACKUP CAMERA HAS ALSO FAILED TO TURN ON WHEN THE VEHICLE IS PUT INTO REVERSE. SEE THE ATTACHED PHOTOS FOR PROOF.
Corrective Action:
THE VEHICLE HAS STALLED WHILE STOPPED AT A TRAFFIC LIGHT. THERE ALSO APPEARS TO BE A PROBLEM WITH THE ELECTRONICS BECAUSE THE CAR WILL REPORT THAT "THIS SYSTEM HAS LOST POWER. PUSH AND HOLD THE POWER BUTTON FOR MORE THAN TWO SECONDS TO ENABLE THE SYSTEM." THE BACKUP CAMERA HAS ALSO FAILED TO TURN ON WHEN THE VEHICLE IS PUT INTO REVERSE. SEE THE ATTACHED PHOTOS FOR PROOF.
Additional Notes:
THE VEHICLE HAS STALLED WHILE STOPPED AT A TRAFFIC LIGHT. THERE ALSO APPEARS TO BE A PROBLEM WITH THE ELECTRONICS BECAUSE THE CAR WILL REPORT THAT "THIS SYSTEM HAS LOST POWER. PUSH AND HOLD THE POWER BUTTON FOR MORE THAN TWO SECONDS TO ENABLE THE SYSTEM." THE BACKUP CAMERA HAS ALSO FAILED TO TURN ON WHEN THE VEHICLE IS PUT INTO REVERSE. SEE THE ATTACHED PHOTOS FOR PROOF.
Mfg Campaign: 11143517
Recall Date: Oct 28, 2018
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IN THE SUMMER THE BACKUP CAMERA WILL OCCASIONALLY STOP WORKING AND THE MESSAGE "CAMERA TOO HOT" WILL APPEAR ON THE INFORMATION SCREEN. HONDA STATES THIS IS NORMAL OPERATION. I BELIEVE THIS IS A SAFETY HAZARD THAT HONDA SHOULD RESOLVE.
Corrective Action:
IN THE SUMMER THE BACKUP CAMERA WILL OCCASIONALLY STOP WORKING AND THE MESSAGE "CAMERA TOO HOT" WILL APPEAR ON THE INFORMATION SCREEN. HONDA STATES THIS IS NORMAL OPERATION. I BELIEVE THIS IS A SAFETY HAZARD THAT HONDA SHOULD RESOLVE.
Additional Notes:
IN THE SUMMER THE BACKUP CAMERA WILL OCCASIONALLY STOP WORKING AND THE MESSAGE "CAMERA TOO HOT" WILL APPEAR ON THE INFORMATION SCREEN. HONDA STATES THIS IS NORMAL OPERATION. I BELIEVE THIS IS A SAFETY HAZARD THAT HONDA SHOULD RESOLVE.
Mfg Campaign: 11143416
Recall Date: Oct 27, 2018
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HONDA NAVIGATION SYSTEM DISPLAYED A MESSAGE THAT A MAP UPDATE IS AVAILABLE. FOLLOWED THE HONDA INSTRUCTIONS TO PROCESS THE MAP UPDATE USING A USB DEVICE. WHILE UPDATING AT 78% COMPLETE, THE SYSTEM DISPLAYED A MESSAGE THAT THE UPDATE FAILED. THE NAVIGATION SYSTEM, NOW, WILL NOT EVEN BOOT UP. TOOK THE CAR TO THE DEALER AND AFTER ATTEMPTS TO CORRECT THE ISSUE, HONDA TECHNICAL TEAM STATED THAT A NEW NAVIENTERTAINMENT PROGRAM NEEDS TO BE INSTALLED. THE SEPTEMBER MAP UPDATE SOMEHOW CORRUPTED THE NAVI PROGRAM.
Corrective Action:
HONDA NAVIGATION SYSTEM DISPLAYED A MESSAGE THAT A MAP UPDATE IS AVAILABLE. FOLLOWED THE HONDA INSTRUCTIONS TO PROCESS THE MAP UPDATE USING A USB DEVICE. WHILE UPDATING AT 78% COMPLETE, THE SYSTEM DISPLAYED A MESSAGE THAT THE UPDATE FAILED. THE NAVIGATION SYSTEM, NOW, WILL NOT EVEN BOOT UP. TOOK THE CAR TO THE DEALER AND AFTER ATTEMPTS TO CORRECT THE ISSUE, HONDA TECHNICAL TEAM STATED THAT A NEW NAVIENTERTAINMENT PROGRAM NEEDS TO BE INSTALLED. THE SEPTEMBER MAP UPDATE SOMEHOW CORRUPTED THE NAVI PROGRAM.
Additional Notes:
HONDA NAVIGATION SYSTEM DISPLAYED A MESSAGE THAT A MAP UPDATE IS AVAILABLE. FOLLOWED THE HONDA INSTRUCTIONS TO PROCESS THE MAP UPDATE USING A USB DEVICE. WHILE UPDATING AT 78% COMPLETE, THE SYSTEM DISPLAYED A MESSAGE THAT THE UPDATE FAILED. THE NAVIGATION SYSTEM, NOW, WILL NOT EVEN BOOT UP. TOOK THE CAR TO THE DEALER AND AFTER ATTEMPTS TO CORRECT THE ISSUE, HONDA TECHNICAL TEAM STATED THAT A NEW NAVIENTERTAINMENT PROGRAM NEEDS TO BE INSTALLED. THE SEPTEMBER MAP UPDATE SOMEHOW CORRUPTED THE NAVI PROGRAM.
Mfg Campaign: 11132845
Recall Date: Oct 2, 2018
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
A HUMMING OR BASS SOUND AT DIFFERENT SPEEDS IN MOTION, BBMMMMM BBMMMM NOISE ALSO A HUMMING AND STATIC FROM THE RADIO WHEN VEHICLE IS OFF AND SITTING STILL OFF AND ON AT DIFFERENT INTERVALS, SOME DAYS YOU HAVE IT AND OTHERS YOU DON'T.
Corrective Action:
A HUMMING OR BASS SOUND AT DIFFERENT SPEEDS IN MOTION, BBMMMMM BBMMMM NOISE ALSO A HUMMING AND STATIC FROM THE RADIO WHEN VEHICLE IS OFF AND SITTING STILL OFF AND ON AT DIFFERENT INTERVALS, SOME DAYS YOU HAVE IT AND OTHERS YOU DON'T.
Additional Notes:
A HUMMING OR BASS SOUND AT DIFFERENT SPEEDS IN MOTION, BBMMMMM BBMMMM NOISE ALSO A HUMMING AND STATIC FROM THE RADIO WHEN VEHICLE IS OFF AND SITTING STILL OFF AND ON AT DIFFERENT INTERVALS, SOME DAYS YOU HAVE IT AND OTHERS YOU DON'T.
Mfg Campaign: 11131660
Recall Date: Sep 26, 2018
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