Complaints & Recalls
Official Safety Recalls - Important!
47 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018-2019 Acura NSX, 2019 Acura RDX, RLX and RLX Sport Hybrid, 2018-2019 Honda Accord, Civic Hatchback, Civic Type R and HR-V, 2019-2020 Insight and 2019 Fit vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 28, 2020
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2018 Honda Civic Hatchback and Civic Type R vehicles. The owners guide in these vehicles may not have been included or if included, the owner's guide may not have been properly provided required information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: O3A
Recall Date: Nov 16, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2017-2018 Honda Civic and CR-V vehicles. The magnet that controls the torque sensor output signal for the electronic power steering system may not be properly secured, allowing the magnet to become dislodged. During a full lock turn, the dislodged magnet may cause steering assist to be applied in the opposite direction.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: C2N, P2O
Recall Date: Sep 27, 2018
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2018 Honda Civic vehicles. The manufacturing date area of the certification labels may have random characters which can affect the owner's ability to determine if a safety recall includes their vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U23
Recall Date: Jun 20, 2018
Consumer Complaints
742 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AC IS NOT BLOWING COLD AIR.
Corrective Action:
AC IS NOT BLOWING COLD AIR.
Additional Notes:
AC IS NOT BLOWING COLD AIR.
Mfg Campaign: 11395099
Recall Date: Feb 7, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY CAR WAS PARKED IN THE PARKING LOT AND WAS HIT IN THE DRIVER'S DOOR PART WHILE I WASN'T IN THE VEHICLE, WHOEVER DID IT, DID'T LEAVE A NOTE OR ANYTHING SAYING OR EXPLAINING WHAT HAPPENED.
Corrective Action:
MY CAR WAS PARKED IN THE PARKING LOT AND WAS HIT IN THE DRIVER'S DOOR PART WHILE I WASN'T IN THE VEHICLE, WHOEVER DID IT, DID'T LEAVE A NOTE OR ANYTHING SAYING OR EXPLAINING WHAT HAPPENED.
Additional Notes:
MY CAR WAS PARKED IN THE PARKING LOT AND WAS HIT IN THE DRIVER'S DOOR PART WHILE I WASN'T IN THE VEHICLE, WHOEVER DID IT, DID'T LEAVE A NOTE OR ANYTHING SAYING OR EXPLAINING WHAT HAPPENED.
Mfg Campaign: 11390250
Recall Date: Jan 27, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2018 HONDA CIVIC. THE CONTACT STATED THAT THE LOW-PRESSURE TIRE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER HONDA OF NEWNAN (391 NEWNAN CROSSING BYPASS, NEWNAN, GA 30265: (678) 552-2071) WHERE IT WAS DIAGNOSED WITH NEEDING ALL 4 TIRES TO BE REPLACED AND AN ALIGNMENT PERFORMED. THE VEHICLE HAD BEEN REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 HONDA CIVIC. THE CONTACT STATED THAT THE LOW-PRESSURE TIRE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER HONDA OF NEWNAN (391 NEWNAN CROSSING BYPASS, NEWNAN, GA 30265: (678) 552-2071) WHERE IT WAS DIAGNOSED WITH NEEDING ALL 4 TIRES TO BE REPLACED AND AN ALIGNMENT PERFORMED. THE VEHICLE HAD BEEN REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 HONDA CIVIC. THE CONTACT STATED THAT THE LOW-PRESSURE TIRE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER HONDA OF NEWNAN (391 NEWNAN CROSSING BYPASS, NEWNAN, GA 30265: (678) 552-2071) WHERE IT WAS DIAGNOSED WITH NEEDING ALL 4 TIRES TO BE REPLACED AND AN ALIGNMENT PERFORMED. THE VEHICLE HAD BEEN REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000.
Mfg Campaign: 11389961
Recall Date: Jan 26, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
10/16/2020 I WAS DRIVING MY 2018 HONDA CIVIC LEASE VEHICLE WITH 20,099 MILES STILL UNDER HONDA BUMPER TO BUMPER WARRANTY. CAR SHUT OFF WHILE DRIVING IN THE MIDDLE OF THE ROAD WITHOUT WARNING AND WILL NOT START, IT WAS TOW IN TO HONDA DEALER & AS OF TODAYS DATE 1/23/2021 ITS STILL SITTING AT HONDA OF DOWNTOWN LOS ANGELES CAN NOT FIGURED OUT AND HAS HONDA CASE # 11791655 - UN SAFE DEFECTIVE INTERNAL ENGINE POSSIBLY AND THEY DO NOT WANT OTHER CONSUMER'S TO KNOW
Corrective Action:
10/16/2020 I WAS DRIVING MY 2018 HONDA CIVIC LEASE VEHICLE WITH 20,099 MILES STILL UNDER HONDA BUMPER TO BUMPER WARRANTY. CAR SHUT OFF WHILE DRIVING IN THE MIDDLE OF THE ROAD WITHOUT WARNING AND WILL NOT START, IT WAS TOW IN TO HONDA DEALER & AS OF TODAYS DATE 1/23/2021 ITS STILL SITTING AT HONDA OF DOWNTOWN LOS ANGELES CAN NOT FIGURED OUT AND HAS HONDA CASE # 11791655 - UN SAFE DEFECTIVE INTERNAL ENGINE POSSIBLY AND THEY DO NOT WANT OTHER CONSUMER'S TO KNOW
Additional Notes:
10/16/2020 I WAS DRIVING MY 2018 HONDA CIVIC LEASE VEHICLE WITH 20,099 MILES STILL UNDER HONDA BUMPER TO BUMPER WARRANTY. CAR SHUT OFF WHILE DRIVING IN THE MIDDLE OF THE ROAD WITHOUT WARNING AND WILL NOT START, IT WAS TOW IN TO HONDA DEALER & AS OF TODAYS DATE 1/23/2021 ITS STILL SITTING AT HONDA OF DOWNTOWN LOS ANGELES CAN NOT FIGURED OUT AND HAS HONDA CASE # 11791655 - UN SAFE DEFECTIVE INTERNAL ENGINE POSSIBLY AND THEY DO NOT WANT OTHER CONSUMER'S TO KNOW
Mfg Campaign: 11389601
Recall Date: Jan 23, 2021
Honda (american Honda Motor Co.)
Defect Description:
WHEELS
Potential Consequences:
WHILE DRIVING ON HIGHWAY GOING AROUND A SLIGHT LEFT BEND IN THE ROAD AT 65MPH, LEFT REAR TIRE SUSTAINED A SIDEWALL BLOWOUT. TIRES WERE INFLATED TO SPEC BY HONDA DEALER AFTER OIL CHANGE A MONTH PRIOR TO BLOWOUT. TPMS SYSTEM DID NOT DISPLAY UNDER INFLATION WARNING AND THERE WAS NO REASON TO SUSPECT UNDER INFLATION PRIOR TO BLOWOUT. TIRE: CONTINENTAL PROCONTACT TX 215/50 R17 91H TIN: CN6A D754 2718
Corrective Action:
WHILE DRIVING ON HIGHWAY GOING AROUND A SLIGHT LEFT BEND IN THE ROAD AT 65MPH, LEFT REAR TIRE SUSTAINED A SIDEWALL BLOWOUT. TIRES WERE INFLATED TO SPEC BY HONDA DEALER AFTER OIL CHANGE A MONTH PRIOR TO BLOWOUT. TPMS SYSTEM DID NOT DISPLAY UNDER INFLATION WARNING AND THERE WAS NO REASON TO SUSPECT UNDER INFLATION PRIOR TO BLOWOUT. TIRE: CONTINENTAL PROCONTACT TX 215/50 R17 91H TIN: CN6A D754 2718
Additional Notes:
WHILE DRIVING ON HIGHWAY GOING AROUND A SLIGHT LEFT BEND IN THE ROAD AT 65MPH, LEFT REAR TIRE SUSTAINED A SIDEWALL BLOWOUT. TIRES WERE INFLATED TO SPEC BY HONDA DEALER AFTER OIL CHANGE A MONTH PRIOR TO BLOWOUT. TPMS SYSTEM DID NOT DISPLAY UNDER INFLATION WARNING AND THERE WAS NO REASON TO SUSPECT UNDER INFLATION PRIOR TO BLOWOUT. TIRE: CONTINENTAL PROCONTACT TX 215/50 R17 91H TIN: CN6A D754 2718
Mfg Campaign: 11386057
Recall Date: Jan 2, 2021
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2018 HONDA CIVIC LX CONDENSER LEAKED OUT ALL ITS FREON. CONDENSER HAS NO DAMAGE FROM FOREIGN OBJECTS OR IMPACT. VEHICLE IS ONLY TWO THOUSAND MILES OUT OF WARRANTY. MANY OTHER SIMILAR VEHICLES HAVE CONDENSER RECALLS BUT HONDA REFUSES TO PAY FOR REPAIRS BECAUSE THEY SAY MY VIN IS NOT ON THE LIST.
Corrective Action:
2018 HONDA CIVIC LX CONDENSER LEAKED OUT ALL ITS FREON. CONDENSER HAS NO DAMAGE FROM FOREIGN OBJECTS OR IMPACT. VEHICLE IS ONLY TWO THOUSAND MILES OUT OF WARRANTY. MANY OTHER SIMILAR VEHICLES HAVE CONDENSER RECALLS BUT HONDA REFUSES TO PAY FOR REPAIRS BECAUSE THEY SAY MY VIN IS NOT ON THE LIST.
Additional Notes:
2018 HONDA CIVIC LX CONDENSER LEAKED OUT ALL ITS FREON. CONDENSER HAS NO DAMAGE FROM FOREIGN OBJECTS OR IMPACT. VEHICLE IS ONLY TWO THOUSAND MILES OUT OF WARRANTY. MANY OTHER SIMILAR VEHICLES HAVE CONDENSER RECALLS BUT HONDA REFUSES TO PAY FOR REPAIRS BECAUSE THEY SAY MY VIN IS NOT ON THE LIST.
Mfg Campaign: 11385187
Recall Date: Dec 28, 2020
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
SINCE SHORTLY AFTER I GOT MY CAR, BRAND NEW, IT STARTED TO STALL A LITTLE BIT AS I WENT TO TURN, IF I HAD TO STOP OR SLOW DOWN BEFOREHAND. IT GOT WORSE AS TIME WENT ON. I TOLD HONDA BEFORE MY FIRST YEAR WAS UP AND HE TOLD ME TO JUST TAKE OFF ECO. I DID, BUT EVENTUALLY IT STARTED DOING THAT WITHOUT ECO. I'M AFRAID IT'S GONNA DO THAT WHEN I HAVE TO TURN LEFT ONTO A BUSY ROAD AND NOT BE ABLE TO GET OUT OF THE WAY FAST ENOUGH. BOTH ECO AND NON ECO SHOULD WORK EFFICIENTLY. THE DATE BELOW IS AN ESTIMATE OF WHEN IT STARTED. IT'S BEEN A COUPLE YEARS.
Corrective Action:
SINCE SHORTLY AFTER I GOT MY CAR, BRAND NEW, IT STARTED TO STALL A LITTLE BIT AS I WENT TO TURN, IF I HAD TO STOP OR SLOW DOWN BEFOREHAND. IT GOT WORSE AS TIME WENT ON. I TOLD HONDA BEFORE MY FIRST YEAR WAS UP AND HE TOLD ME TO JUST TAKE OFF ECO. I DID, BUT EVENTUALLY IT STARTED DOING THAT WITHOUT ECO. I'M AFRAID IT'S GONNA DO THAT WHEN I HAVE TO TURN LEFT ONTO A BUSY ROAD AND NOT BE ABLE TO GET OUT OF THE WAY FAST ENOUGH. BOTH ECO AND NON ECO SHOULD WORK EFFICIENTLY. THE DATE BELOW IS AN ESTIMATE OF WHEN IT STARTED. IT'S BEEN A COUPLE YEARS.
Additional Notes:
SINCE SHORTLY AFTER I GOT MY CAR, BRAND NEW, IT STARTED TO STALL A LITTLE BIT AS I WENT TO TURN, IF I HAD TO STOP OR SLOW DOWN BEFOREHAND. IT GOT WORSE AS TIME WENT ON. I TOLD HONDA BEFORE MY FIRST YEAR WAS UP AND HE TOLD ME TO JUST TAKE OFF ECO. I DID, BUT EVENTUALLY IT STARTED DOING THAT WITHOUT ECO. I'M AFRAID IT'S GONNA DO THAT WHEN I HAVE TO TURN LEFT ONTO A BUSY ROAD AND NOT BE ABLE TO GET OUT OF THE WAY FAST ENOUGH. BOTH ECO AND NON ECO SHOULD WORK EFFICIENTLY. THE DATE BELOW IS AN ESTIMATE OF WHEN IT STARTED. IT'S BEEN A COUPLE YEARS.
Mfg Campaign: 11374907
Recall Date: Nov 16, 2020
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
SINCE SHORTLY AFTER I GOT MY CAR, BRAND NEW, IT STARTED TO STALL A LITTLE BIT AS I WENT TO TURN, IF I HAD TO STOP OR SLOW DOWN BEFOREHAND. IT GOT WORSE AS TIME WENT ON. I TOLD HONDA BEFORE MY FIRST YEAR WAS UP AND HE TOLD ME TO JUST TAKE OFF ECO. I DID, BUT EVENTUALLY IT STARTED DOING THAT WITHOUT ECO. I'M AFRAID IT'S GONNA DO THAT WHEN I HAVE TO TURN LEFT ONTO A BUSY ROAD AND NOT BE ABLE TO GET OUT OF THE WAY FAST ENOUGH. BOTH ECO AND NON ECO SHOULD WORK EFFICIENTLY. THE DATE BELOW IS AN ESTIMATE OF WHEN IT STARTED. IT'S BEEN A COUPLE YEARS.
Corrective Action:
SINCE SHORTLY AFTER I GOT MY CAR, BRAND NEW, IT STARTED TO STALL A LITTLE BIT AS I WENT TO TURN, IF I HAD TO STOP OR SLOW DOWN BEFOREHAND. IT GOT WORSE AS TIME WENT ON. I TOLD HONDA BEFORE MY FIRST YEAR WAS UP AND HE TOLD ME TO JUST TAKE OFF ECO. I DID, BUT EVENTUALLY IT STARTED DOING THAT WITHOUT ECO. I'M AFRAID IT'S GONNA DO THAT WHEN I HAVE TO TURN LEFT ONTO A BUSY ROAD AND NOT BE ABLE TO GET OUT OF THE WAY FAST ENOUGH. BOTH ECO AND NON ECO SHOULD WORK EFFICIENTLY. THE DATE BELOW IS AN ESTIMATE OF WHEN IT STARTED. IT'S BEEN A COUPLE YEARS.
Additional Notes:
SINCE SHORTLY AFTER I GOT MY CAR, BRAND NEW, IT STARTED TO STALL A LITTLE BIT AS I WENT TO TURN, IF I HAD TO STOP OR SLOW DOWN BEFOREHAND. IT GOT WORSE AS TIME WENT ON. I TOLD HONDA BEFORE MY FIRST YEAR WAS UP AND HE TOLD ME TO JUST TAKE OFF ECO. I DID, BUT EVENTUALLY IT STARTED DOING THAT WITHOUT ECO. I'M AFRAID IT'S GONNA DO THAT WHEN I HAVE TO TURN LEFT ONTO A BUSY ROAD AND NOT BE ABLE TO GET OUT OF THE WAY FAST ENOUGH. BOTH ECO AND NON ECO SHOULD WORK EFFICIENTLY. THE DATE BELOW IS AN ESTIMATE OF WHEN IT STARTED. IT'S BEEN A COUPLE YEARS.
Mfg Campaign: 11374907
Recall Date: Nov 16, 2020
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SINCE SHORTLY AFTER I GOT MY CAR, BRAND NEW, IT STARTED TO STALL A LITTLE BIT AS I WENT TO TURN, IF I HAD TO STOP OR SLOW DOWN BEFOREHAND. IT GOT WORSE AS TIME WENT ON. I TOLD HONDA BEFORE MY FIRST YEAR WAS UP AND HE TOLD ME TO JUST TAKE OFF ECO. I DID, BUT EVENTUALLY IT STARTED DOING THAT WITHOUT ECO. I'M AFRAID IT'S GONNA DO THAT WHEN I HAVE TO TURN LEFT ONTO A BUSY ROAD AND NOT BE ABLE TO GET OUT OF THE WAY FAST ENOUGH. BOTH ECO AND NON ECO SHOULD WORK EFFICIENTLY. THE DATE BELOW IS AN ESTIMATE OF WHEN IT STARTED. IT'S BEEN A COUPLE YEARS.
Corrective Action:
SINCE SHORTLY AFTER I GOT MY CAR, BRAND NEW, IT STARTED TO STALL A LITTLE BIT AS I WENT TO TURN, IF I HAD TO STOP OR SLOW DOWN BEFOREHAND. IT GOT WORSE AS TIME WENT ON. I TOLD HONDA BEFORE MY FIRST YEAR WAS UP AND HE TOLD ME TO JUST TAKE OFF ECO. I DID, BUT EVENTUALLY IT STARTED DOING THAT WITHOUT ECO. I'M AFRAID IT'S GONNA DO THAT WHEN I HAVE TO TURN LEFT ONTO A BUSY ROAD AND NOT BE ABLE TO GET OUT OF THE WAY FAST ENOUGH. BOTH ECO AND NON ECO SHOULD WORK EFFICIENTLY. THE DATE BELOW IS AN ESTIMATE OF WHEN IT STARTED. IT'S BEEN A COUPLE YEARS.
Additional Notes:
SINCE SHORTLY AFTER I GOT MY CAR, BRAND NEW, IT STARTED TO STALL A LITTLE BIT AS I WENT TO TURN, IF I HAD TO STOP OR SLOW DOWN BEFOREHAND. IT GOT WORSE AS TIME WENT ON. I TOLD HONDA BEFORE MY FIRST YEAR WAS UP AND HE TOLD ME TO JUST TAKE OFF ECO. I DID, BUT EVENTUALLY IT STARTED DOING THAT WITHOUT ECO. I'M AFRAID IT'S GONNA DO THAT WHEN I HAVE TO TURN LEFT ONTO A BUSY ROAD AND NOT BE ABLE TO GET OUT OF THE WAY FAST ENOUGH. BOTH ECO AND NON ECO SHOULD WORK EFFICIENTLY. THE DATE BELOW IS AN ESTIMATE OF WHEN IT STARTED. IT'S BEEN A COUPLE YEARS.
Mfg Campaign: 11374907
Recall Date: Nov 16, 2020
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
IN JULY 2020 I TOOK MY CAR TO LANCASTER HONDA IN LANCASTER, CA FOR ROUTINE MAINTENANCE. THEY POINTED OUT THAT THERE WAS A RECALL AND THEY WOULD ORDER THE PART AND CALL ME TO SCHEDULE AN APPOINTMENT FOR THE REPAIR. NOTHING HAPPENED. IN OCTOBER 2020 I MADE AN APPOINTMENT FOR THE RECALL REPAIR STATING EXACTLY WHAT I NEEDED DONE. THE DAY BEFORE THEY CALLED TO CONFIRM THE APPOINTMENT. I TOOK THE CAR IN ON THE SCHEDULED APPOINTMENT DAY AND THE CUSTOMER SERVICE AGENT SAID NO PART HAD BEEN ORDERED AND THE REPAIR COULD NOT BE DONE. I SAID YOU CONFIRMED THE APPOINTMENT WITH ME SO WHY WOULD YOU DO THAT IF YOU DID NOT HAVE THE PART. HE APOLOGIZED AND SAID THEY WOULD ORDER THE PART AND CONTACT ME TO SCHDULE THE APPOINTMENT TO PUT IT IN. IT IS NOW MID NOVEMBER AND I HAVE STILL HEARD NOTHING FROM THE DEALERSHIP.
Corrective Action:
IN JULY 2020 I TOOK MY CAR TO LANCASTER HONDA IN LANCASTER, CA FOR ROUTINE MAINTENANCE. THEY POINTED OUT THAT THERE WAS A RECALL AND THEY WOULD ORDER THE PART AND CALL ME TO SCHEDULE AN APPOINTMENT FOR THE REPAIR. NOTHING HAPPENED. IN OCTOBER 2020 I MADE AN APPOINTMENT FOR THE RECALL REPAIR STATING EXACTLY WHAT I NEEDED DONE. THE DAY BEFORE THEY CALLED TO CONFIRM THE APPOINTMENT. I TOOK THE CAR IN ON THE SCHEDULED APPOINTMENT DAY AND THE CUSTOMER SERVICE AGENT SAID NO PART HAD BEEN ORDERED AND THE REPAIR COULD NOT BE DONE. I SAID YOU CONFIRMED THE APPOINTMENT WITH ME SO WHY WOULD YOU DO THAT IF YOU DID NOT HAVE THE PART. HE APOLOGIZED AND SAID THEY WOULD ORDER THE PART AND CONTACT ME TO SCHDULE THE APPOINTMENT TO PUT IT IN. IT IS NOW MID NOVEMBER AND I HAVE STILL HEARD NOTHING FROM THE DEALERSHIP.
Additional Notes:
IN JULY 2020 I TOOK MY CAR TO LANCASTER HONDA IN LANCASTER, CA FOR ROUTINE MAINTENANCE. THEY POINTED OUT THAT THERE WAS A RECALL AND THEY WOULD ORDER THE PART AND CALL ME TO SCHEDULE AN APPOINTMENT FOR THE REPAIR. NOTHING HAPPENED. IN OCTOBER 2020 I MADE AN APPOINTMENT FOR THE RECALL REPAIR STATING EXACTLY WHAT I NEEDED DONE. THE DAY BEFORE THEY CALLED TO CONFIRM THE APPOINTMENT. I TOOK THE CAR IN ON THE SCHEDULED APPOINTMENT DAY AND THE CUSTOMER SERVICE AGENT SAID NO PART HAD BEEN ORDERED AND THE REPAIR COULD NOT BE DONE. I SAID YOU CONFIRMED THE APPOINTMENT WITH ME SO WHY WOULD YOU DO THAT IF YOU DID NOT HAVE THE PART. HE APOLOGIZED AND SAID THEY WOULD ORDER THE PART AND CONTACT ME TO SCHDULE THE APPOINTMENT TO PUT IT IN. IT IS NOW MID NOVEMBER AND I HAVE STILL HEARD NOTHING FROM THE DEALERSHIP.
Mfg Campaign: 11374733
Recall Date: Nov 15, 2020
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
THE PAINT IS CHIPPING AWAY ON THE HOOD.THE CAR IS ALWAYS PARKED IN THE GARAGE.ALSO THE CAR IS WASHED AT A PROFESSIONAL CARWASH ESTABLISHMENT AT LEAST ONE EVERY WEEK.I NOTICED THIS MONTHS AGO BUT IT IS GETTING WORSE.THE DEALER TOLD ME TO SEND IN THE COMPLAINT. THEY HAD SIMILIAR COMPLAINTS WITH THIS BLACK PAINT. THANK YOU
Corrective Action:
THE PAINT IS CHIPPING AWAY ON THE HOOD.THE CAR IS ALWAYS PARKED IN THE GARAGE.ALSO THE CAR IS WASHED AT A PROFESSIONAL CARWASH ESTABLISHMENT AT LEAST ONE EVERY WEEK.I NOTICED THIS MONTHS AGO BUT IT IS GETTING WORSE.THE DEALER TOLD ME TO SEND IN THE COMPLAINT. THEY HAD SIMILIAR COMPLAINTS WITH THIS BLACK PAINT. THANK YOU
Additional Notes:
THE PAINT IS CHIPPING AWAY ON THE HOOD.THE CAR IS ALWAYS PARKED IN THE GARAGE.ALSO THE CAR IS WASHED AT A PROFESSIONAL CARWASH ESTABLISHMENT AT LEAST ONE EVERY WEEK.I NOTICED THIS MONTHS AGO BUT IT IS GETTING WORSE.THE DEALER TOLD ME TO SEND IN THE COMPLAINT. THEY HAD SIMILIAR COMPLAINTS WITH THIS BLACK PAINT. THANK YOU
Mfg Campaign: 11372733
Recall Date: Nov 2, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE WILL NOT START. THE VEHICLE WAS SITTING IN MY OFFICE PARKING LOT THE FIRST TIME THIS HAPPENED AND WENT TO LEAVE AND THE INSIDE LIGHTS FLASHED AND THEN SEEMED AS IF THE BATTERY DIED. GOT CAR JUMPED OFF, TOOK TO ECONOMY HONDA IN CHATTANOOGA, TN THEY CHECKED IT AND SAID NOTHING WAS WRONG AND THE BATTERY WAS FINE. LEFT AND NOW ABOUT A MONTH LATER IT IS DOING THE EXACT SAME THING. WENT TO START IT, LIGHTS FLASH AND IT WONT COME ON AND NOW IT'S NOT DOING ANYTHING.
Corrective Action:
VEHICLE WILL NOT START. THE VEHICLE WAS SITTING IN MY OFFICE PARKING LOT THE FIRST TIME THIS HAPPENED AND WENT TO LEAVE AND THE INSIDE LIGHTS FLASHED AND THEN SEEMED AS IF THE BATTERY DIED. GOT CAR JUMPED OFF, TOOK TO ECONOMY HONDA IN CHATTANOOGA, TN THEY CHECKED IT AND SAID NOTHING WAS WRONG AND THE BATTERY WAS FINE. LEFT AND NOW ABOUT A MONTH LATER IT IS DOING THE EXACT SAME THING. WENT TO START IT, LIGHTS FLASH AND IT WONT COME ON AND NOW IT'S NOT DOING ANYTHING.
Additional Notes:
VEHICLE WILL NOT START. THE VEHICLE WAS SITTING IN MY OFFICE PARKING LOT THE FIRST TIME THIS HAPPENED AND WENT TO LEAVE AND THE INSIDE LIGHTS FLASHED AND THEN SEEMED AS IF THE BATTERY DIED. GOT CAR JUMPED OFF, TOOK TO ECONOMY HONDA IN CHATTANOOGA, TN THEY CHECKED IT AND SAID NOTHING WAS WRONG AND THE BATTERY WAS FINE. LEFT AND NOW ABOUT A MONTH LATER IT IS DOING THE EXACT SAME THING. WENT TO START IT, LIGHTS FLASH AND IT WONT COME ON AND NOW IT'S NOT DOING ANYTHING.
Mfg Campaign: 11363685
Recall Date: Oct 10, 2020
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
VEHICLE WILL NOT START. THE VEHICLE WAS SITTING IN MY OFFICE PARKING LOT THE FIRST TIME THIS HAPPENED AND WENT TO LEAVE AND THE INSIDE LIGHTS FLASHED AND THEN SEEMED AS IF THE BATTERY DIED. GOT CAR JUMPED OFF, TOOK TO ECONOMY HONDA IN CHATTANOOGA, TN THEY CHECKED IT AND SAID NOTHING WAS WRONG AND THE BATTERY WAS FINE. LEFT AND NOW ABOUT A MONTH LATER IT IS DOING THE EXACT SAME THING. WENT TO START IT, LIGHTS FLASH AND IT WONT COME ON AND NOW IT'S NOT DOING ANYTHING.
Corrective Action:
VEHICLE WILL NOT START. THE VEHICLE WAS SITTING IN MY OFFICE PARKING LOT THE FIRST TIME THIS HAPPENED AND WENT TO LEAVE AND THE INSIDE LIGHTS FLASHED AND THEN SEEMED AS IF THE BATTERY DIED. GOT CAR JUMPED OFF, TOOK TO ECONOMY HONDA IN CHATTANOOGA, TN THEY CHECKED IT AND SAID NOTHING WAS WRONG AND THE BATTERY WAS FINE. LEFT AND NOW ABOUT A MONTH LATER IT IS DOING THE EXACT SAME THING. WENT TO START IT, LIGHTS FLASH AND IT WONT COME ON AND NOW IT'S NOT DOING ANYTHING.
Additional Notes:
VEHICLE WILL NOT START. THE VEHICLE WAS SITTING IN MY OFFICE PARKING LOT THE FIRST TIME THIS HAPPENED AND WENT TO LEAVE AND THE INSIDE LIGHTS FLASHED AND THEN SEEMED AS IF THE BATTERY DIED. GOT CAR JUMPED OFF, TOOK TO ECONOMY HONDA IN CHATTANOOGA, TN THEY CHECKED IT AND SAID NOTHING WAS WRONG AND THE BATTERY WAS FINE. LEFT AND NOW ABOUT A MONTH LATER IT IS DOING THE EXACT SAME THING. WENT TO START IT, LIGHTS FLASH AND IT WONT COME ON AND NOW IT'S NOT DOING ANYTHING.
Mfg Campaign: 11363685
Recall Date: Oct 10, 2020
Honda (american Honda Motor Co.)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
VEHICLE WILL NOT START. THE VEHICLE WAS SITTING IN MY OFFICE PARKING LOT THE FIRST TIME THIS HAPPENED AND WENT TO LEAVE AND THE INSIDE LIGHTS FLASHED AND THEN SEEMED AS IF THE BATTERY DIED. GOT CAR JUMPED OFF, TOOK TO ECONOMY HONDA IN CHATTANOOGA, TN THEY CHECKED IT AND SAID NOTHING WAS WRONG AND THE BATTERY WAS FINE. LEFT AND NOW ABOUT A MONTH LATER IT IS DOING THE EXACT SAME THING. WENT TO START IT, LIGHTS FLASH AND IT WONT COME ON AND NOW IT'S NOT DOING ANYTHING.
Corrective Action:
VEHICLE WILL NOT START. THE VEHICLE WAS SITTING IN MY OFFICE PARKING LOT THE FIRST TIME THIS HAPPENED AND WENT TO LEAVE AND THE INSIDE LIGHTS FLASHED AND THEN SEEMED AS IF THE BATTERY DIED. GOT CAR JUMPED OFF, TOOK TO ECONOMY HONDA IN CHATTANOOGA, TN THEY CHECKED IT AND SAID NOTHING WAS WRONG AND THE BATTERY WAS FINE. LEFT AND NOW ABOUT A MONTH LATER IT IS DOING THE EXACT SAME THING. WENT TO START IT, LIGHTS FLASH AND IT WONT COME ON AND NOW IT'S NOT DOING ANYTHING.
Additional Notes:
VEHICLE WILL NOT START. THE VEHICLE WAS SITTING IN MY OFFICE PARKING LOT THE FIRST TIME THIS HAPPENED AND WENT TO LEAVE AND THE INSIDE LIGHTS FLASHED AND THEN SEEMED AS IF THE BATTERY DIED. GOT CAR JUMPED OFF, TOOK TO ECONOMY HONDA IN CHATTANOOGA, TN THEY CHECKED IT AND SAID NOTHING WAS WRONG AND THE BATTERY WAS FINE. LEFT AND NOW ABOUT A MONTH LATER IT IS DOING THE EXACT SAME THING. WENT TO START IT, LIGHTS FLASH AND IT WONT COME ON AND NOW IT'S NOT DOING ANYTHING.
Mfg Campaign: 11363685
Recall Date: Oct 10, 2020
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2018 HONDA CIVIC. THE CONTACT STATED WHILE HIS DAUGHTER WAS DRIVING 70 MPH, SHE HEARD AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER PULLED OVER AND THE VEHICLE WAS TOWED TO HOLLER HONDA LOCATED AT 2211 N SEMORAN BLVD, ORLANDO, FL 32807, (877) 872-9906, WHERE THE SKID PLATE WAS ATTACHED PROPERLY. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 HONDA CIVIC. THE CONTACT STATED WHILE HIS DAUGHTER WAS DRIVING 70 MPH, SHE HEARD AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER PULLED OVER AND THE VEHICLE WAS TOWED TO HOLLER HONDA LOCATED AT 2211 N SEMORAN BLVD, ORLANDO, FL 32807, (877) 872-9906, WHERE THE SKID PLATE WAS ATTACHED PROPERLY. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 HONDA CIVIC. THE CONTACT STATED WHILE HIS DAUGHTER WAS DRIVING 70 MPH, SHE HEARD AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE DRIVER PULLED OVER AND THE VEHICLE WAS TOWED TO HOLLER HONDA LOCATED AT 2211 N SEMORAN BLVD, ORLANDO, FL 32807, (877) 872-9906, WHERE THE SKID PLATE WAS ATTACHED PROPERLY. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 18,000.
Mfg Campaign: 11362072
Recall Date: Sep 30, 2020
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
AIR BAG LIGHT ON PASSENGER SIDE COMES ON INDICATING AIRBAG IS OFF EVEN THOUGH PASSENGER IS IN SEAT. HAPPENS OFTEN.
Corrective Action:
AIR BAG LIGHT ON PASSENGER SIDE COMES ON INDICATING AIRBAG IS OFF EVEN THOUGH PASSENGER IS IN SEAT. HAPPENS OFTEN.
Additional Notes:
AIR BAG LIGHT ON PASSENGER SIDE COMES ON INDICATING AIRBAG IS OFF EVEN THOUGH PASSENGER IS IN SEAT. HAPPENS OFTEN.
Mfg Campaign: 11354755
Recall Date: Sep 13, 2020
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
CHANGED THE OIL FOR THE SECOND TIME ~12,300 MILES ON MY 2018 HONDA CIVIC EX HATCHBACK WITH THE CVT AND DRAINED 5 QUARTS OF OIL/FUEL OUT OF THE ENGINE. (ONLY HOLDS ~3.7QTS. HAD A VERY STRONG GAS SMELL TO THE OIL. CONCERNED WITH DILUTED OIL NOT LUBRICATING EFFECTIVELY AS WELL AS EXCESS OIL/FUEL IN THE ENGINE CAN CAUSE OVERHEATING, FROTHING ALONG WITH OTHER CONCERNS. THIS OIL WAS DRIVING ALL HIGHWAY MILES AND DURING THE SUMMER.
Corrective Action:
CHANGED THE OIL FOR THE SECOND TIME ~12,300 MILES ON MY 2018 HONDA CIVIC EX HATCHBACK WITH THE CVT AND DRAINED 5 QUARTS OF OIL/FUEL OUT OF THE ENGINE. (ONLY HOLDS ~3.7QTS. HAD A VERY STRONG GAS SMELL TO THE OIL. CONCERNED WITH DILUTED OIL NOT LUBRICATING EFFECTIVELY AS WELL AS EXCESS OIL/FUEL IN THE ENGINE CAN CAUSE OVERHEATING, FROTHING ALONG WITH OTHER CONCERNS. THIS OIL WAS DRIVING ALL HIGHWAY MILES AND DURING THE SUMMER.
Additional Notes:
CHANGED THE OIL FOR THE SECOND TIME ~12,300 MILES ON MY 2018 HONDA CIVIC EX HATCHBACK WITH THE CVT AND DRAINED 5 QUARTS OF OIL/FUEL OUT OF THE ENGINE. (ONLY HOLDS ~3.7QTS. HAD A VERY STRONG GAS SMELL TO THE OIL. CONCERNED WITH DILUTED OIL NOT LUBRICATING EFFECTIVELY AS WELL AS EXCESS OIL/FUEL IN THE ENGINE CAN CAUSE OVERHEATING, FROTHING ALONG WITH OTHER CONCERNS. THIS OIL WAS DRIVING ALL HIGHWAY MILES AND DURING THE SUMMER.
Mfg Campaign: 11354410
Recall Date: Sep 11, 2020
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WHILE VEHICLE IS STATIONARY FOR A FEW DAYS, THE BACK WINDSHIELD SHATTERED OUT OF NOWHERE. THE FUEL SYSTEM HAS BEEN GETTING ERROR CODES. AIR CONDITIONING ALSO RUNS HOT INSTEAD OF COLD SOMETIMES. ENGINE LIGHT COMES ON A LOT.
Corrective Action:
WHILE VEHICLE IS STATIONARY FOR A FEW DAYS, THE BACK WINDSHIELD SHATTERED OUT OF NOWHERE. THE FUEL SYSTEM HAS BEEN GETTING ERROR CODES. AIR CONDITIONING ALSO RUNS HOT INSTEAD OF COLD SOMETIMES. ENGINE LIGHT COMES ON A LOT.
Additional Notes:
WHILE VEHICLE IS STATIONARY FOR A FEW DAYS, THE BACK WINDSHIELD SHATTERED OUT OF NOWHERE. THE FUEL SYSTEM HAS BEEN GETTING ERROR CODES. AIR CONDITIONING ALSO RUNS HOT INSTEAD OF COLD SOMETIMES. ENGINE LIGHT COMES ON A LOT.
Mfg Campaign: 11354092
Recall Date: Sep 10, 2020
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE VEHICLE IS STATIONARY FOR A FEW DAYS, THE BACK WINDSHIELD SHATTERED OUT OF NOWHERE. THE FUEL SYSTEM HAS BEEN GETTING ERROR CODES. AIR CONDITIONING ALSO RUNS HOT INSTEAD OF COLD SOMETIMES. ENGINE LIGHT COMES ON A LOT.
Corrective Action:
WHILE VEHICLE IS STATIONARY FOR A FEW DAYS, THE BACK WINDSHIELD SHATTERED OUT OF NOWHERE. THE FUEL SYSTEM HAS BEEN GETTING ERROR CODES. AIR CONDITIONING ALSO RUNS HOT INSTEAD OF COLD SOMETIMES. ENGINE LIGHT COMES ON A LOT.
Additional Notes:
WHILE VEHICLE IS STATIONARY FOR A FEW DAYS, THE BACK WINDSHIELD SHATTERED OUT OF NOWHERE. THE FUEL SYSTEM HAS BEEN GETTING ERROR CODES. AIR CONDITIONING ALSO RUNS HOT INSTEAD OF COLD SOMETIMES. ENGINE LIGHT COMES ON A LOT.
Mfg Campaign: 11354092
Recall Date: Sep 10, 2020
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHILE VEHICLE IS STATIONARY FOR A FEW DAYS, THE BACK WINDSHIELD SHATTERED OUT OF NOWHERE. THE FUEL SYSTEM HAS BEEN GETTING ERROR CODES. AIR CONDITIONING ALSO RUNS HOT INSTEAD OF COLD SOMETIMES. ENGINE LIGHT COMES ON A LOT.
Corrective Action:
WHILE VEHICLE IS STATIONARY FOR A FEW DAYS, THE BACK WINDSHIELD SHATTERED OUT OF NOWHERE. THE FUEL SYSTEM HAS BEEN GETTING ERROR CODES. AIR CONDITIONING ALSO RUNS HOT INSTEAD OF COLD SOMETIMES. ENGINE LIGHT COMES ON A LOT.
Additional Notes:
WHILE VEHICLE IS STATIONARY FOR A FEW DAYS, THE BACK WINDSHIELD SHATTERED OUT OF NOWHERE. THE FUEL SYSTEM HAS BEEN GETTING ERROR CODES. AIR CONDITIONING ALSO RUNS HOT INSTEAD OF COLD SOMETIMES. ENGINE LIGHT COMES ON A LOT.
Mfg Campaign: 11354092
Recall Date: Sep 10, 2020
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