Complaints & Recalls
Official Safety Recalls - Important!
37 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KGC, KGD
Recall Date: Dec 18, 2023
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2016 Honda Civic two door and four door 1.5L turbo and 2.0L vehicles. The electric parking brake (EPB) may not engage if it is applied immediately after turning the ignition off.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KC6
Recall Date: Oct 11, 2016
Honda (american Honda Motor Co.)
Safety Issue:
American Honda Motor Co. (Honda) is recalling certain model year 2016 Civic 2-Door vehicles manufactured February 23, 2016, through May 20, 2016. The affected vehicles may have a damaged LED side marker light circuit board inside the taillight assembly, making the marker light inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: KB8
Recall Date: Jul 11, 2016
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain model year 2016 Civic vehicles manufactured September 22, 2015, to February 3, 2016 and equipped with 2.0L engines. The affected vehicles have engines with piston assemblies that may have been manufactured without a piston wrist pin circlip or with an incorrectly installed piston wrist pin circlip.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: JX9
Recall Date: Feb 9, 2016
Consumer Complaints
1.2K ComplaintsHonda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
SINCE PURCHASING MY 2016 CIVIC NEW, I HAVE HAD ISSUES WITH THE FRONT LOWER UNDER-END OF THE CAR BEING TOO LOW. IT CONSTANTLY SCRAPES WHEN I GO OVER SPEED BUMPS OR SMALL CURBS. ON 7/27/20, I WAS PARKING AT A RESTAURANT AND SLIGHT DROVE UP ON A SMALL CURB, I STOPPED AND BACKED UP AND PARKED. ABOUT 15 SECONDS LATER AS I WAS ABOUT TO EXIT MY CAR, SUDDENTLY THE AIRBAG DEPLOYED HITTING ME IN THE FACE, SHOULDER AND CHEST. I WAS DAZED, FORTUNATELY, TWO CO-WORKERS WHO WERE FOLLOWING ME TO THE RESTAURANT, SAW THAT I NEEDED HELP AND OPENED THE DOOR TO HELP ME GET OUT. I HAVE HAD A HEADACHE OVER THE LAST COUPLE OF DAYS - MY DOCTOR TOLD ME IT IS PROBABLY A SLIGHT CONCUSSION. I WOULD LIKE TO KNOW IF HONDA HAS HAD ANY SIMILAR ISSUES WITH THIS CAR AND I WOULD LIKE TO HAVE MY REPAIRS PAID. IT IS NOT FAIR FOR ME TO HAVE THE REPAIRS DONE UNDER MY INSURANCE BECAUSE I HAVE A $1,000 DEDUCTIBLE AND THEY ARE LIKELY TO RAISE MY PREMIUMS. THIS WAS NOT MY FAULT. LET ME KNOW
Corrective Action:
SINCE PURCHASING MY 2016 CIVIC NEW, I HAVE HAD ISSUES WITH THE FRONT LOWER UNDER-END OF THE CAR BEING TOO LOW. IT CONSTANTLY SCRAPES WHEN I GO OVER SPEED BUMPS OR SMALL CURBS. ON 7/27/20, I WAS PARKING AT A RESTAURANT AND SLIGHT DROVE UP ON A SMALL CURB, I STOPPED AND BACKED UP AND PARKED. ABOUT 15 SECONDS LATER AS I WAS ABOUT TO EXIT MY CAR, SUDDENTLY THE AIRBAG DEPLOYED HITTING ME IN THE FACE, SHOULDER AND CHEST. I WAS DAZED, FORTUNATELY, TWO CO-WORKERS WHO WERE FOLLOWING ME TO THE RESTAURANT, SAW THAT I NEEDED HELP AND OPENED THE DOOR TO HELP ME GET OUT. I HAVE HAD A HEADACHE OVER THE LAST COUPLE OF DAYS - MY DOCTOR TOLD ME IT IS PROBABLY A SLIGHT CONCUSSION. I WOULD LIKE TO KNOW IF HONDA HAS HAD ANY SIMILAR ISSUES WITH THIS CAR AND I WOULD LIKE TO HAVE MY REPAIRS PAID. IT IS NOT FAIR FOR ME TO HAVE THE REPAIRS DONE UNDER MY INSURANCE BECAUSE I HAVE A $1,000 DEDUCTIBLE AND THEY ARE LIKELY TO RAISE MY PREMIUMS. THIS WAS NOT MY FAULT. LET ME KNOW
Additional Notes:
SINCE PURCHASING MY 2016 CIVIC NEW, I HAVE HAD ISSUES WITH THE FRONT LOWER UNDER-END OF THE CAR BEING TOO LOW. IT CONSTANTLY SCRAPES WHEN I GO OVER SPEED BUMPS OR SMALL CURBS. ON 7/27/20, I WAS PARKING AT A RESTAURANT AND SLIGHT DROVE UP ON A SMALL CURB, I STOPPED AND BACKED UP AND PARKED. ABOUT 15 SECONDS LATER AS I WAS ABOUT TO EXIT MY CAR, SUDDENTLY THE AIRBAG DEPLOYED HITTING ME IN THE FACE, SHOULDER AND CHEST. I WAS DAZED, FORTUNATELY, TWO CO-WORKERS WHO WERE FOLLOWING ME TO THE RESTAURANT, SAW THAT I NEEDED HELP AND OPENED THE DOOR TO HELP ME GET OUT. I HAVE HAD A HEADACHE OVER THE LAST COUPLE OF DAYS - MY DOCTOR TOLD ME IT IS PROBABLY A SLIGHT CONCUSSION. I WOULD LIKE TO KNOW IF HONDA HAS HAD ANY SIMILAR ISSUES WITH THIS CAR AND I WOULD LIKE TO HAVE MY REPAIRS PAID. IT IS NOT FAIR FOR ME TO HAVE THE REPAIRS DONE UNDER MY INSURANCE BECAUSE I HAVE A $1,000 DEDUCTIBLE AND THEY ARE LIKELY TO RAISE MY PREMIUMS. THIS WAS NOT MY FAULT. LET ME KNOW
Mfg Campaign: 11342358
Recall Date: Jul 30, 2020
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
THE STEERING WHEEL STICKS WHEN INITIALLY MAKING MINOR TURNS OR ADJUSTMENTS WHILE DRIVING CAUSING JERKING MOVEMENTS WHICH MAGNIFIES AT HIGHER SPEEDS CAUSING THE VEHICLE TO SWERVE. THIS CAN BE FELT AT ALL SPEEDS INCLUDING WHILE STILL.
Corrective Action:
THE STEERING WHEEL STICKS WHEN INITIALLY MAKING MINOR TURNS OR ADJUSTMENTS WHILE DRIVING CAUSING JERKING MOVEMENTS WHICH MAGNIFIES AT HIGHER SPEEDS CAUSING THE VEHICLE TO SWERVE. THIS CAN BE FELT AT ALL SPEEDS INCLUDING WHILE STILL.
Additional Notes:
THE STEERING WHEEL STICKS WHEN INITIALLY MAKING MINOR TURNS OR ADJUSTMENTS WHILE DRIVING CAUSING JERKING MOVEMENTS WHICH MAGNIFIES AT HIGHER SPEEDS CAUSING THE VEHICLE TO SWERVE. THIS CAN BE FELT AT ALL SPEEDS INCLUDING WHILE STILL.
Mfg Campaign: 11341683
Recall Date: Jul 27, 2020
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE AIR CONDITIONER STOPS BLOWING COLD AIR AT IDLE AND OCCASIONALLY EVEN WHEN DRIVING. THIS MAY POSE A SAFETY ISSUE IN HOTTER CLIMATES IF THERE ARE CHILDREN, ELDERLY PEOPLE, SPECIAL NEEDS PERSONS, OR PETS IN THE VEHICLE WHEN PARKED. READING THROUGH THE INTERNET, THERE ARE HUNDREDS IF NOT THOUSANDS OF OWNERS WITH THIS SAME ISSUE DUE TO A FAULTY AC CONDENSER FROM THE FACTORY. HONDA HAS EXTENDED THE WARRANTY ON THE CONDENSER ALONE BUT HAS NOT ISSUED A FULL RECALL OR WARRANTY ON THE OTHER PARTS/LABOR INVOLVED. THIS CAR HAS ONLY 53K MILES ON IT AND THIS IS THE SECOND TIME BEING SERVICED FOR THIS SAME PROBLEM.
Corrective Action:
THE AIR CONDITIONER STOPS BLOWING COLD AIR AT IDLE AND OCCASIONALLY EVEN WHEN DRIVING. THIS MAY POSE A SAFETY ISSUE IN HOTTER CLIMATES IF THERE ARE CHILDREN, ELDERLY PEOPLE, SPECIAL NEEDS PERSONS, OR PETS IN THE VEHICLE WHEN PARKED. READING THROUGH THE INTERNET, THERE ARE HUNDREDS IF NOT THOUSANDS OF OWNERS WITH THIS SAME ISSUE DUE TO A FAULTY AC CONDENSER FROM THE FACTORY. HONDA HAS EXTENDED THE WARRANTY ON THE CONDENSER ALONE BUT HAS NOT ISSUED A FULL RECALL OR WARRANTY ON THE OTHER PARTS/LABOR INVOLVED. THIS CAR HAS ONLY 53K MILES ON IT AND THIS IS THE SECOND TIME BEING SERVICED FOR THIS SAME PROBLEM.
Additional Notes:
THE AIR CONDITIONER STOPS BLOWING COLD AIR AT IDLE AND OCCASIONALLY EVEN WHEN DRIVING. THIS MAY POSE A SAFETY ISSUE IN HOTTER CLIMATES IF THERE ARE CHILDREN, ELDERLY PEOPLE, SPECIAL NEEDS PERSONS, OR PETS IN THE VEHICLE WHEN PARKED. READING THROUGH THE INTERNET, THERE ARE HUNDREDS IF NOT THOUSANDS OF OWNERS WITH THIS SAME ISSUE DUE TO A FAULTY AC CONDENSER FROM THE FACTORY. HONDA HAS EXTENDED THE WARRANTY ON THE CONDENSER ALONE BUT HAS NOT ISSUED A FULL RECALL OR WARRANTY ON THE OTHER PARTS/LABOR INVOLVED. THIS CAR HAS ONLY 53K MILES ON IT AND THIS IS THE SECOND TIME BEING SERVICED FOR THIS SAME PROBLEM.
Mfg Campaign: 11341697
Recall Date: Jul 27, 2020
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
AFTER ABOUT 30-40MIN OF DRIVING ON THE HIGHWAY, USUALLY HIGHER SPEEDS, THE STEERING WHEEL GETS STICKY AND STIFF AT TIMES. FEEL REALLY DANGEROUS WHEN CHANGING LANES AND OR MAKING SLIGHT CORRECTIONS IN MOVEMENT. CURRENTLY MY VEHICLE HAS 16K MILES ON IT.
Corrective Action:
AFTER ABOUT 30-40MIN OF DRIVING ON THE HIGHWAY, USUALLY HIGHER SPEEDS, THE STEERING WHEEL GETS STICKY AND STIFF AT TIMES. FEEL REALLY DANGEROUS WHEN CHANGING LANES AND OR MAKING SLIGHT CORRECTIONS IN MOVEMENT. CURRENTLY MY VEHICLE HAS 16K MILES ON IT.
Additional Notes:
AFTER ABOUT 30-40MIN OF DRIVING ON THE HIGHWAY, USUALLY HIGHER SPEEDS, THE STEERING WHEEL GETS STICKY AND STIFF AT TIMES. FEEL REALLY DANGEROUS WHEN CHANGING LANES AND OR MAKING SLIGHT CORRECTIONS IN MOVEMENT. CURRENTLY MY VEHICLE HAS 16K MILES ON IT.
Mfg Campaign: 11341721
Recall Date: Jul 27, 2020
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
PAINT IS CHIPPING NEAR REAR WINDOW ON DRIVERS SIDE. AFTER SOME QUICK RESEARCH THIS APPEARS TO BE A COMMON PROBLEM. BOUGHT IT CERTIFIED ONLY 3 MONTHS AGO.
Corrective Action:
PAINT IS CHIPPING NEAR REAR WINDOW ON DRIVERS SIDE. AFTER SOME QUICK RESEARCH THIS APPEARS TO BE A COMMON PROBLEM. BOUGHT IT CERTIFIED ONLY 3 MONTHS AGO.
Additional Notes:
PAINT IS CHIPPING NEAR REAR WINDOW ON DRIVERS SIDE. AFTER SOME QUICK RESEARCH THIS APPEARS TO BE A COMMON PROBLEM. BOUGHT IT CERTIFIED ONLY 3 MONTHS AGO.
Mfg Campaign: 11341543
Recall Date: Jul 26, 2020
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE AIR CONDITIONER STOPPED WORKING ON MY 2016 HONDA CIVIC EX. I BOUGHT THE CAR USED IN DECEMBER 2018. THE AC WORKED FINE IN 2019, BUT HAS NOT WORKED AT ALL IN 2020. IT BLOWS HOT AIR ON THE LEFT SIDE AND BARELY COOLER AIR ON THE RIGHT.
Corrective Action:
THE AIR CONDITIONER STOPPED WORKING ON MY 2016 HONDA CIVIC EX. I BOUGHT THE CAR USED IN DECEMBER 2018. THE AC WORKED FINE IN 2019, BUT HAS NOT WORKED AT ALL IN 2020. IT BLOWS HOT AIR ON THE LEFT SIDE AND BARELY COOLER AIR ON THE RIGHT.
Additional Notes:
THE AIR CONDITIONER STOPPED WORKING ON MY 2016 HONDA CIVIC EX. I BOUGHT THE CAR USED IN DECEMBER 2018. THE AC WORKED FINE IN 2019, BUT HAS NOT WORKED AT ALL IN 2020. IT BLOWS HOT AIR ON THE LEFT SIDE AND BARELY COOLER AIR ON THE RIGHT.
Mfg Campaign: 11340385
Recall Date: Jul 20, 2020
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE STABILITY BRAKING SYSTEM SUDDENLY FAIL. PARKING BRAKE DOES NOT WORK. THE BRAKE WARNING LIGHTS ON THE DASH ARE ON. THE DEALER CLAIMED THEY HAD ALREADY FIXED THE RECALL BUT OBVIOUSLY NOT BECAUSE THE PROBLEM IS STILL THERE.
Corrective Action:
THE STABILITY BRAKING SYSTEM SUDDENLY FAIL. PARKING BRAKE DOES NOT WORK. THE BRAKE WARNING LIGHTS ON THE DASH ARE ON. THE DEALER CLAIMED THEY HAD ALREADY FIXED THE RECALL BUT OBVIOUSLY NOT BECAUSE THE PROBLEM IS STILL THERE.
Additional Notes:
THE STABILITY BRAKING SYSTEM SUDDENLY FAIL. PARKING BRAKE DOES NOT WORK. THE BRAKE WARNING LIGHTS ON THE DASH ARE ON. THE DEALER CLAIMED THEY HAD ALREADY FIXED THE RECALL BUT OBVIOUSLY NOT BECAUSE THE PROBLEM IS STILL THERE.
Mfg Campaign: 11340268
Recall Date: Jul 19, 2020
Honda (american Honda Motor Co.)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE STABILITY BRAKING SYSTEM SUDDENLY FAIL. PARKING BRAKE DOES NOT WORK. THE BRAKE WARNING LIGHTS ON THE DASH ARE ON. THE DEALER CLAIMED THEY HAD ALREADY FIXED THE RECALL BUT OBVIOUSLY NOT BECAUSE THE PROBLEM IS STILL THERE.
Corrective Action:
THE STABILITY BRAKING SYSTEM SUDDENLY FAIL. PARKING BRAKE DOES NOT WORK. THE BRAKE WARNING LIGHTS ON THE DASH ARE ON. THE DEALER CLAIMED THEY HAD ALREADY FIXED THE RECALL BUT OBVIOUSLY NOT BECAUSE THE PROBLEM IS STILL THERE.
Additional Notes:
THE STABILITY BRAKING SYSTEM SUDDENLY FAIL. PARKING BRAKE DOES NOT WORK. THE BRAKE WARNING LIGHTS ON THE DASH ARE ON. THE DEALER CLAIMED THEY HAD ALREADY FIXED THE RECALL BUT OBVIOUSLY NOT BECAUSE THE PROBLEM IS STILL THERE.
Mfg Campaign: 11340268
Recall Date: Jul 19, 2020
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
THE STABILITY BRAKING SYSTEM SUDDENLY FAIL. PARKING BRAKE DOES NOT WORK. THE BRAKE WARNING LIGHTS ON THE DASH ARE ON. THE DEALER CLAIMED THEY HAD ALREADY FIXED THE RECALL BUT OBVIOUSLY NOT BECAUSE THE PROBLEM IS STILL THERE.
Corrective Action:
THE STABILITY BRAKING SYSTEM SUDDENLY FAIL. PARKING BRAKE DOES NOT WORK. THE BRAKE WARNING LIGHTS ON THE DASH ARE ON. THE DEALER CLAIMED THEY HAD ALREADY FIXED THE RECALL BUT OBVIOUSLY NOT BECAUSE THE PROBLEM IS STILL THERE.
Additional Notes:
THE STABILITY BRAKING SYSTEM SUDDENLY FAIL. PARKING BRAKE DOES NOT WORK. THE BRAKE WARNING LIGHTS ON THE DASH ARE ON. THE DEALER CLAIMED THEY HAD ALREADY FIXED THE RECALL BUT OBVIOUSLY NOT BECAUSE THE PROBLEM IS STILL THERE.
Mfg Campaign: 11340268
Recall Date: Jul 19, 2020
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
STEERING STARTS TO STICK ABOVE SPEEDS OF 45 MPH. WHEN TRYING TO CORRECT FROM CENTER WITHIN THE LANE, THE STEERING WHEEL SEEMS TO STICK AND THEN JUMPS AND OVER-CORRECTS. I THEN HAVE TO COMPENSATE AND SHIFT THE STEERING WHEEL TO THE OPPOSITE SIDE AND IT STICKS AND JUMPS AGAIN. IT MAKES THE CAR HARDER TO CONTROL/UNSTABLE AND YOU FEEL LIKE THE CAR IS BOPPING WITHIN THE LANE FROM THE MANY ADJUSTMENTS REQUIRED TO CENTER THE CAR WITHIN THE LANE. I DON'T HAVE CONFIDENCE IN IT'S SAFETY ANY LONGER.
Corrective Action:
STEERING STARTS TO STICK ABOVE SPEEDS OF 45 MPH. WHEN TRYING TO CORRECT FROM CENTER WITHIN THE LANE, THE STEERING WHEEL SEEMS TO STICK AND THEN JUMPS AND OVER-CORRECTS. I THEN HAVE TO COMPENSATE AND SHIFT THE STEERING WHEEL TO THE OPPOSITE SIDE AND IT STICKS AND JUMPS AGAIN. IT MAKES THE CAR HARDER TO CONTROL/UNSTABLE AND YOU FEEL LIKE THE CAR IS BOPPING WITHIN THE LANE FROM THE MANY ADJUSTMENTS REQUIRED TO CENTER THE CAR WITHIN THE LANE. I DON'T HAVE CONFIDENCE IN IT'S SAFETY ANY LONGER.
Additional Notes:
STEERING STARTS TO STICK ABOVE SPEEDS OF 45 MPH. WHEN TRYING TO CORRECT FROM CENTER WITHIN THE LANE, THE STEERING WHEEL SEEMS TO STICK AND THEN JUMPS AND OVER-CORRECTS. I THEN HAVE TO COMPENSATE AND SHIFT THE STEERING WHEEL TO THE OPPOSITE SIDE AND IT STICKS AND JUMPS AGAIN. IT MAKES THE CAR HARDER TO CONTROL/UNSTABLE AND YOU FEEL LIKE THE CAR IS BOPPING WITHIN THE LANE FROM THE MANY ADJUSTMENTS REQUIRED TO CENTER THE CAR WITHIN THE LANE. I DON'T HAVE CONFIDENCE IN IT'S SAFETY ANY LONGER.
Mfg Campaign: 11339840
Recall Date: Jul 16, 2020
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
WHEN DRIVING ON THE HIGHWAY AT HIGH SPEED (60 - 70 MPH) MY STEERING BEGAN TO "STICK". IT WAS DIFFICULT TO MAKE THE NORMAL SMALL STEERING ADJUSTMENTS TO THE RIGHT OR LEFT THAT ARE NEEDED ON THE HIGHWAY TO GO STRAIGHT AND STAY IN YOUR LANE. THE STICKING REQUIRED ME TO USE MORE FORCE, WHICH MAKES IT MORE DIFFICULT TO STAY IN THE LANE AND MORE LIKELY TO ACCIDENTALLY HIT SOMEONE. THE PROBLEM HAS OCCURRED ON 4 OCCASIONS. IT HAPPENS ON HOT DAYS (85 - 90 F DEGREES) AFTER ABOUT 30 MINUTES OF HIGHWAY DRIVING. ONCE IT STARTS, IT CONTINUES AS LONG AS THE DRIVING CONTINUES.
Corrective Action:
WHEN DRIVING ON THE HIGHWAY AT HIGH SPEED (60 - 70 MPH) MY STEERING BEGAN TO "STICK". IT WAS DIFFICULT TO MAKE THE NORMAL SMALL STEERING ADJUSTMENTS TO THE RIGHT OR LEFT THAT ARE NEEDED ON THE HIGHWAY TO GO STRAIGHT AND STAY IN YOUR LANE. THE STICKING REQUIRED ME TO USE MORE FORCE, WHICH MAKES IT MORE DIFFICULT TO STAY IN THE LANE AND MORE LIKELY TO ACCIDENTALLY HIT SOMEONE. THE PROBLEM HAS OCCURRED ON 4 OCCASIONS. IT HAPPENS ON HOT DAYS (85 - 90 F DEGREES) AFTER ABOUT 30 MINUTES OF HIGHWAY DRIVING. ONCE IT STARTS, IT CONTINUES AS LONG AS THE DRIVING CONTINUES.
Additional Notes:
WHEN DRIVING ON THE HIGHWAY AT HIGH SPEED (60 - 70 MPH) MY STEERING BEGAN TO "STICK". IT WAS DIFFICULT TO MAKE THE NORMAL SMALL STEERING ADJUSTMENTS TO THE RIGHT OR LEFT THAT ARE NEEDED ON THE HIGHWAY TO GO STRAIGHT AND STAY IN YOUR LANE. THE STICKING REQUIRED ME TO USE MORE FORCE, WHICH MAKES IT MORE DIFFICULT TO STAY IN THE LANE AND MORE LIKELY TO ACCIDENTALLY HIT SOMEONE. THE PROBLEM HAS OCCURRED ON 4 OCCASIONS. IT HAPPENS ON HOT DAYS (85 - 90 F DEGREES) AFTER ABOUT 30 MINUTES OF HIGHWAY DRIVING. ONCE IT STARTS, IT CONTINUES AS LONG AS THE DRIVING CONTINUES.
Mfg Campaign: 11339570
Recall Date: Jul 15, 2020
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
A/C BLOWING WARM AIR ON DRIVER SIDE AND GETTING GRADUALLY COOLER TOWARDS PASSENGER SIDE. REPLACED CONDENSER 13 MONTHS AGO AND PAID OUT OF POCKET AS THIS WAS BEFORE EXTENDED WARRANTY. TOOK CAR TO DEALERSHIP THIS TIME AND THEY CHARGED $80 FOR DIAGNOSIS TO SAY IT NEEDS A NEW HOSE WHICH WOULD COST $875. TOOK IT FOR SECOND OPINION, WAS TOLD THAT HOSE WAS FINE BUT NEEDED NEW VALVE BUT THEY DID NOT HAVE THE FREON EQUIPMENT. WENT TO NEW PLACE THAT HAD RIGHT EQUIPMENT AND THEY ARE SAYING IT'S THE EVAPORATOR AND GOING TO BE $1300. NOW I HAVE NO IDEA WHAT IS ACTUALLY WRONG ALL I KNOW IS THE CAR IS 3.5 YEARS OLD AND THE AC SHOULD NOT HAVE BROKEN.
Corrective Action:
A/C BLOWING WARM AIR ON DRIVER SIDE AND GETTING GRADUALLY COOLER TOWARDS PASSENGER SIDE. REPLACED CONDENSER 13 MONTHS AGO AND PAID OUT OF POCKET AS THIS WAS BEFORE EXTENDED WARRANTY. TOOK CAR TO DEALERSHIP THIS TIME AND THEY CHARGED $80 FOR DIAGNOSIS TO SAY IT NEEDS A NEW HOSE WHICH WOULD COST $875. TOOK IT FOR SECOND OPINION, WAS TOLD THAT HOSE WAS FINE BUT NEEDED NEW VALVE BUT THEY DID NOT HAVE THE FREON EQUIPMENT. WENT TO NEW PLACE THAT HAD RIGHT EQUIPMENT AND THEY ARE SAYING IT'S THE EVAPORATOR AND GOING TO BE $1300. NOW I HAVE NO IDEA WHAT IS ACTUALLY WRONG ALL I KNOW IS THE CAR IS 3.5 YEARS OLD AND THE AC SHOULD NOT HAVE BROKEN.
Additional Notes:
A/C BLOWING WARM AIR ON DRIVER SIDE AND GETTING GRADUALLY COOLER TOWARDS PASSENGER SIDE. REPLACED CONDENSER 13 MONTHS AGO AND PAID OUT OF POCKET AS THIS WAS BEFORE EXTENDED WARRANTY. TOOK CAR TO DEALERSHIP THIS TIME AND THEY CHARGED $80 FOR DIAGNOSIS TO SAY IT NEEDS A NEW HOSE WHICH WOULD COST $875. TOOK IT FOR SECOND OPINION, WAS TOLD THAT HOSE WAS FINE BUT NEEDED NEW VALVE BUT THEY DID NOT HAVE THE FREON EQUIPMENT. WENT TO NEW PLACE THAT HAD RIGHT EQUIPMENT AND THEY ARE SAYING IT'S THE EVAPORATOR AND GOING TO BE $1300. NOW I HAVE NO IDEA WHAT IS ACTUALLY WRONG ALL I KNOW IS THE CAR IS 3.5 YEARS OLD AND THE AC SHOULD NOT HAVE BROKEN.
Mfg Campaign: 11339052
Recall Date: Jul 13, 2020
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
THE STEERING FEELS "STICKY". MOST NOTABLE AT HIGHWAY SPEEDS BUT I SUSPECT IT IS OCCURRING OTHERWISE, JUST NOT AS NOTICEABLE WHEN YOU HAVE TO TURN THE WHEEL COMPLETELY VS JUST STAYING IN LANE. WHEN THIS OCCURS, IT IS A CONSTANT WRESTLING MATCH TO KEEP THE CAR GOING IN THE DIRECTION YOU'D LIKE. WHAT WOULD TYPICALLY BE A GRADUAL AND EASY CONSTANT COURSE CORRECTION IS TRANSFORMED INTO A STRUGGLE TO GET THE STEERING WHEEL OUT OF THE STUCK (MIGHT BE THE WRONG WORD, BUT IT'S EASY MOVEMENT IS GREATLY HINDERED) POSITION. THIS RESULTS IN AN OVER-CORRECTION BECAUSE ONCE YOU OVERCOME THE "STUCK" THE WHEEL IS JERKED FURTHER THAN INTENDED. THE STEERING WHEEL STICKING CAUSES THE CAR TO CAREEN ALL OVER THE LANE AND ROAD.
Corrective Action:
THE STEERING FEELS "STICKY". MOST NOTABLE AT HIGHWAY SPEEDS BUT I SUSPECT IT IS OCCURRING OTHERWISE, JUST NOT AS NOTICEABLE WHEN YOU HAVE TO TURN THE WHEEL COMPLETELY VS JUST STAYING IN LANE. WHEN THIS OCCURS, IT IS A CONSTANT WRESTLING MATCH TO KEEP THE CAR GOING IN THE DIRECTION YOU'D LIKE. WHAT WOULD TYPICALLY BE A GRADUAL AND EASY CONSTANT COURSE CORRECTION IS TRANSFORMED INTO A STRUGGLE TO GET THE STEERING WHEEL OUT OF THE STUCK (MIGHT BE THE WRONG WORD, BUT IT'S EASY MOVEMENT IS GREATLY HINDERED) POSITION. THIS RESULTS IN AN OVER-CORRECTION BECAUSE ONCE YOU OVERCOME THE "STUCK" THE WHEEL IS JERKED FURTHER THAN INTENDED. THE STEERING WHEEL STICKING CAUSES THE CAR TO CAREEN ALL OVER THE LANE AND ROAD.
Additional Notes:
THE STEERING FEELS "STICKY". MOST NOTABLE AT HIGHWAY SPEEDS BUT I SUSPECT IT IS OCCURRING OTHERWISE, JUST NOT AS NOTICEABLE WHEN YOU HAVE TO TURN THE WHEEL COMPLETELY VS JUST STAYING IN LANE. WHEN THIS OCCURS, IT IS A CONSTANT WRESTLING MATCH TO KEEP THE CAR GOING IN THE DIRECTION YOU'D LIKE. WHAT WOULD TYPICALLY BE A GRADUAL AND EASY CONSTANT COURSE CORRECTION IS TRANSFORMED INTO A STRUGGLE TO GET THE STEERING WHEEL OUT OF THE STUCK (MIGHT BE THE WRONG WORD, BUT IT'S EASY MOVEMENT IS GREATLY HINDERED) POSITION. THIS RESULTS IN AN OVER-CORRECTION BECAUSE ONCE YOU OVERCOME THE "STUCK" THE WHEEL IS JERKED FURTHER THAN INTENDED. THE STEERING WHEEL STICKING CAUSES THE CAR TO CAREEN ALL OVER THE LANE AND ROAD.
Mfg Campaign: 11338591
Recall Date: Jul 10, 2020
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I BOUGHT MY 2016 HONDA CIVIC NEW AND EVERY YEAR DURING THE SUMMER I EXPERIENCE ISSUES WITH THE A/C NOT WORKING PROPERLY. THIS SUMMER SINCE IT'S NO LONGER UNDER WARRANTY, I TOOK IT TO MY LOCAL MECHANIC TO SEE IF HE COULD FIGURE OUT WHA THE HONDA DEALERS NEVER COULD WHILE MY CAR WAS UNDER WARRANTY. IT'S BLOWING HOT AIR. HE QUICKLY UNCOVERED I HAVE A LEAK AND THAT IT'S AN ISSUE WITH THE CONDENSER. HE DID A QUICK CHECK AND INFORMED ME THAT HONDA HAD A RECALL ON THIS COMPONENT AND TO TAKE IT BACK TO THE DEALER. I JUST GOT OFF THE PHONE WITH THE DEALER WHO EXPLAINED THAT MY CAR IS NOT COVERED IN SAID RECALL. EVEN THOUGH IT'S A KNOWN PROBLEM WITH THE MODEL AND YEAR I OWN, HONDA IS REFUSING TO COVER IT. AGAIN, MY A/C HAS BEEN ON ONGOING ISSUE SINCE I PURCHASED THE CAR AND I'VE ALWAYS STRUGGLED TO HAVE HONDA FIX IT. THEY DID CHANGE OUT THE COMPRESSOR LAST YEAR WHICH STOPPED MY VENTS FROM SMOKING BUT SURE AS CAN BE, AS IT DOES EVERY YEAR, IT'S BLOWING HOT AIR AGAIN.
Corrective Action:
I BOUGHT MY 2016 HONDA CIVIC NEW AND EVERY YEAR DURING THE SUMMER I EXPERIENCE ISSUES WITH THE A/C NOT WORKING PROPERLY. THIS SUMMER SINCE IT'S NO LONGER UNDER WARRANTY, I TOOK IT TO MY LOCAL MECHANIC TO SEE IF HE COULD FIGURE OUT WHA THE HONDA DEALERS NEVER COULD WHILE MY CAR WAS UNDER WARRANTY. IT'S BLOWING HOT AIR. HE QUICKLY UNCOVERED I HAVE A LEAK AND THAT IT'S AN ISSUE WITH THE CONDENSER. HE DID A QUICK CHECK AND INFORMED ME THAT HONDA HAD A RECALL ON THIS COMPONENT AND TO TAKE IT BACK TO THE DEALER. I JUST GOT OFF THE PHONE WITH THE DEALER WHO EXPLAINED THAT MY CAR IS NOT COVERED IN SAID RECALL. EVEN THOUGH IT'S A KNOWN PROBLEM WITH THE MODEL AND YEAR I OWN, HONDA IS REFUSING TO COVER IT. AGAIN, MY A/C HAS BEEN ON ONGOING ISSUE SINCE I PURCHASED THE CAR AND I'VE ALWAYS STRUGGLED TO HAVE HONDA FIX IT. THEY DID CHANGE OUT THE COMPRESSOR LAST YEAR WHICH STOPPED MY VENTS FROM SMOKING BUT SURE AS CAN BE, AS IT DOES EVERY YEAR, IT'S BLOWING HOT AIR AGAIN.
Additional Notes:
I BOUGHT MY 2016 HONDA CIVIC NEW AND EVERY YEAR DURING THE SUMMER I EXPERIENCE ISSUES WITH THE A/C NOT WORKING PROPERLY. THIS SUMMER SINCE IT'S NO LONGER UNDER WARRANTY, I TOOK IT TO MY LOCAL MECHANIC TO SEE IF HE COULD FIGURE OUT WHA THE HONDA DEALERS NEVER COULD WHILE MY CAR WAS UNDER WARRANTY. IT'S BLOWING HOT AIR. HE QUICKLY UNCOVERED I HAVE A LEAK AND THAT IT'S AN ISSUE WITH THE CONDENSER. HE DID A QUICK CHECK AND INFORMED ME THAT HONDA HAD A RECALL ON THIS COMPONENT AND TO TAKE IT BACK TO THE DEALER. I JUST GOT OFF THE PHONE WITH THE DEALER WHO EXPLAINED THAT MY CAR IS NOT COVERED IN SAID RECALL. EVEN THOUGH IT'S A KNOWN PROBLEM WITH THE MODEL AND YEAR I OWN, HONDA IS REFUSING TO COVER IT. AGAIN, MY A/C HAS BEEN ON ONGOING ISSUE SINCE I PURCHASED THE CAR AND I'VE ALWAYS STRUGGLED TO HAVE HONDA FIX IT. THEY DID CHANGE OUT THE COMPRESSOR LAST YEAR WHICH STOPPED MY VENTS FROM SMOKING BUT SURE AS CAN BE, AS IT DOES EVERY YEAR, IT'S BLOWING HOT AIR AGAIN.
Mfg Campaign: 11338702
Recall Date: Jul 10, 2020
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AC DOES NOT BLOW COLD AIR
Corrective Action:
AC DOES NOT BLOW COLD AIR
Additional Notes:
AC DOES NOT BLOW COLD AIR
Mfg Campaign: 11338437
Recall Date: Jul 9, 2020
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
I BOUGHT THE CAR USED WITH ONLY 20,000 MILES AFTER DRIVING THE CAR ON THE HIGHWAY FOR AT LEAST 15 MINUTES SUDDENLY THE CAR BEGINS TO DRIFT EVER SO SLIGHTLY ONE WAY OR ANOTHER. WHEN I GO TO CORRECT, THE STEERING WHEEL RESISTS. IT DOESN'T FREEZE BUT IT SORT OF "STICKS" UNTIL I APPLY A BIT MORE PRESSURE, AFTER WHICH IT SUDDENLY RELEASES, CORRECTS, AND ACTS COMPLETELY NORMAL. MOMENTS LATER HOWEVER, IT DRIFTS THE OPPOSITE DIRECTION, AND I AM FORCED TO REPEAT THE SAME PROCESS ALL OVER AGAIN. END RESULT IS I BEGIN DRIFTING SLIGHTLY BACK AND FORTH DOWN THE HIGHWAY REPEATEDLY, ALL THE WHILE FIGHTING WITH A STEERING WHEEL THAT DOESN'T SEEM TO WANT TO LET GO. I HAVE BEEN READING MANY COMPLAINTS OF THIS BEING A RECALL ON THE CAR IN THE 2017 / 2018 MODEL YEAR. WHY NOT IN 2016?
Corrective Action:
I BOUGHT THE CAR USED WITH ONLY 20,000 MILES AFTER DRIVING THE CAR ON THE HIGHWAY FOR AT LEAST 15 MINUTES SUDDENLY THE CAR BEGINS TO DRIFT EVER SO SLIGHTLY ONE WAY OR ANOTHER. WHEN I GO TO CORRECT, THE STEERING WHEEL RESISTS. IT DOESN'T FREEZE BUT IT SORT OF "STICKS" UNTIL I APPLY A BIT MORE PRESSURE, AFTER WHICH IT SUDDENLY RELEASES, CORRECTS, AND ACTS COMPLETELY NORMAL. MOMENTS LATER HOWEVER, IT DRIFTS THE OPPOSITE DIRECTION, AND I AM FORCED TO REPEAT THE SAME PROCESS ALL OVER AGAIN. END RESULT IS I BEGIN DRIFTING SLIGHTLY BACK AND FORTH DOWN THE HIGHWAY REPEATEDLY, ALL THE WHILE FIGHTING WITH A STEERING WHEEL THAT DOESN'T SEEM TO WANT TO LET GO. I HAVE BEEN READING MANY COMPLAINTS OF THIS BEING A RECALL ON THE CAR IN THE 2017 / 2018 MODEL YEAR. WHY NOT IN 2016?
Additional Notes:
I BOUGHT THE CAR USED WITH ONLY 20,000 MILES AFTER DRIVING THE CAR ON THE HIGHWAY FOR AT LEAST 15 MINUTES SUDDENLY THE CAR BEGINS TO DRIFT EVER SO SLIGHTLY ONE WAY OR ANOTHER. WHEN I GO TO CORRECT, THE STEERING WHEEL RESISTS. IT DOESN'T FREEZE BUT IT SORT OF "STICKS" UNTIL I APPLY A BIT MORE PRESSURE, AFTER WHICH IT SUDDENLY RELEASES, CORRECTS, AND ACTS COMPLETELY NORMAL. MOMENTS LATER HOWEVER, IT DRIFTS THE OPPOSITE DIRECTION, AND I AM FORCED TO REPEAT THE SAME PROCESS ALL OVER AGAIN. END RESULT IS I BEGIN DRIFTING SLIGHTLY BACK AND FORTH DOWN THE HIGHWAY REPEATEDLY, ALL THE WHILE FIGHTING WITH A STEERING WHEEL THAT DOESN'T SEEM TO WANT TO LET GO. I HAVE BEEN READING MANY COMPLAINTS OF THIS BEING A RECALL ON THE CAR IN THE 2017 / 2018 MODEL YEAR. WHY NOT IN 2016?
Mfg Campaign: 11338257
Recall Date: Jul 8, 2020
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
IN 2018, I PURCHASED A USED 2016 HONDA CIVIC AND SEVERAL MONTHS LATER WHEN THE HOT WEATHER SET IN, WE DISCOVERED THE AC IS NOT WORKING. TOOK INTO HONDA DEALER AND THEY TOLD US THE AC COMPRESSOR WAS LEAKING AND IT WOULD COST $2000. I HAD IT FIXED WHEN I WAS ABLE TO SAVE ENOUGH MONEY. NOW A YEAR AFTER I FIXED IT, MY AC COMPRESSOR AND MY AC CONDENSOR ARE BOTH LEAKING. I PURCHASED A HONDA FOR RELIABILITY BUT ITS BEEN A HORRIBLE AND EXPENSIVE EXPERIENCE. HONDA WILL ONLY REPLACE THE CONDENSOR DUE TO RECALL BUT I CAN'T FIX IT WITHOUT FIXING THE COMPRESSOR AS WELL. I CALLED AMERICAN HONDA BUT THEY WON'T DO ANYTHING ABOUT IT.
Corrective Action:
IN 2018, I PURCHASED A USED 2016 HONDA CIVIC AND SEVERAL MONTHS LATER WHEN THE HOT WEATHER SET IN, WE DISCOVERED THE AC IS NOT WORKING. TOOK INTO HONDA DEALER AND THEY TOLD US THE AC COMPRESSOR WAS LEAKING AND IT WOULD COST $2000. I HAD IT FIXED WHEN I WAS ABLE TO SAVE ENOUGH MONEY. NOW A YEAR AFTER I FIXED IT, MY AC COMPRESSOR AND MY AC CONDENSOR ARE BOTH LEAKING. I PURCHASED A HONDA FOR RELIABILITY BUT ITS BEEN A HORRIBLE AND EXPENSIVE EXPERIENCE. HONDA WILL ONLY REPLACE THE CONDENSOR DUE TO RECALL BUT I CAN'T FIX IT WITHOUT FIXING THE COMPRESSOR AS WELL. I CALLED AMERICAN HONDA BUT THEY WON'T DO ANYTHING ABOUT IT.
Additional Notes:
IN 2018, I PURCHASED A USED 2016 HONDA CIVIC AND SEVERAL MONTHS LATER WHEN THE HOT WEATHER SET IN, WE DISCOVERED THE AC IS NOT WORKING. TOOK INTO HONDA DEALER AND THEY TOLD US THE AC COMPRESSOR WAS LEAKING AND IT WOULD COST $2000. I HAD IT FIXED WHEN I WAS ABLE TO SAVE ENOUGH MONEY. NOW A YEAR AFTER I FIXED IT, MY AC COMPRESSOR AND MY AC CONDENSOR ARE BOTH LEAKING. I PURCHASED A HONDA FOR RELIABILITY BUT ITS BEEN A HORRIBLE AND EXPENSIVE EXPERIENCE. HONDA WILL ONLY REPLACE THE CONDENSOR DUE TO RECALL BUT I CAN'T FIX IT WITHOUT FIXING THE COMPRESSOR AS WELL. I CALLED AMERICAN HONDA BUT THEY WON'T DO ANYTHING ABOUT IT.
Mfg Campaign: 11337988
Recall Date: Jul 7, 2020
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
A COUPLE OF TIMES WHILE IM STOPPED AT A RED LIGHT MY CAR STALLS, I TOOK IT TO A HONDA DEALER BUT THEY DIDNT FIND ANYTHING WRONG WITH IT. I'M WORRIED THAT I GET IN TO A CAR ACCIDENT IF MY CAR SUDDENLY STOPS WHILE IM DRIVING.
Corrective Action:
A COUPLE OF TIMES WHILE IM STOPPED AT A RED LIGHT MY CAR STALLS, I TOOK IT TO A HONDA DEALER BUT THEY DIDNT FIND ANYTHING WRONG WITH IT. I'M WORRIED THAT I GET IN TO A CAR ACCIDENT IF MY CAR SUDDENLY STOPS WHILE IM DRIVING.
Additional Notes:
A COUPLE OF TIMES WHILE IM STOPPED AT A RED LIGHT MY CAR STALLS, I TOOK IT TO A HONDA DEALER BUT THEY DIDNT FIND ANYTHING WRONG WITH IT. I'M WORRIED THAT I GET IN TO A CAR ACCIDENT IF MY CAR SUDDENLY STOPS WHILE IM DRIVING.
Mfg Campaign: 11338095
Recall Date: Jul 7, 2020
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
A COUPLE OF TIMES WHILE IM STOPPED AT A RED LIGHT MY CAR STALLS, I TOOK IT TO A HONDA DEALER BUT THEY DIDNT FIND ANYTHING WRONG WITH IT. I'M WORRIED THAT I GET IN TO A CAR ACCIDENT IF MY CAR SUDDENLY STOPS WHILE IM DRIVING.
Corrective Action:
A COUPLE OF TIMES WHILE IM STOPPED AT A RED LIGHT MY CAR STALLS, I TOOK IT TO A HONDA DEALER BUT THEY DIDNT FIND ANYTHING WRONG WITH IT. I'M WORRIED THAT I GET IN TO A CAR ACCIDENT IF MY CAR SUDDENLY STOPS WHILE IM DRIVING.
Additional Notes:
A COUPLE OF TIMES WHILE IM STOPPED AT A RED LIGHT MY CAR STALLS, I TOOK IT TO A HONDA DEALER BUT THEY DIDNT FIND ANYTHING WRONG WITH IT. I'M WORRIED THAT I GET IN TO A CAR ACCIDENT IF MY CAR SUDDENLY STOPS WHILE IM DRIVING.
Mfg Campaign: 11338095
Recall Date: Jul 7, 2020
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I TOOK MY 2016 HONDA CIVIC TO THE DEALER AFTER THE AIR CONDITIONING STOPPED WORKING IN JUNE OF 2020 TO HAVE IT INSPECTED FOR A LEAKING A/C CONDENSER, WHICH WAS COVERED UNDER AN EXTENDED WARRANTY PER A LETTER I RECEIVED IN NOVEMBER OF 2019. THE DEALER INSPECTED THE VEHICLE AND FOUND THE CONDENSER IS LEAKING AND WOULD BE COVERED, BUT ALSO STATED THE COMPRESSOR IS LEAKING AND THE REPAIR WOULD COST $1583.00. WHEN I ASKED IF A LEAKING CONDENSER COULD CAUSE DAMAGE TO THE COMPRESSOR THEY SAID THEY WEREN'T SURE. I THEN ASKED IF THEY WERE SEEING A NUMBER OF CONDENSER AND COMPRESSOR FAILURES AT THE SAME TIME AND THEY SAID YES. THERE HAVE BEEN A NUMBER OF CUSTOMERS WITH SIMULTANEOUS LEAKS IN THEIR CONDENSERS AND COMPRESSORS. I BELIEVE THESE NEED TO BE INVESTIGATED AND HONDA SHOULD EXTEND THE WARRANTY ON BOTH
Corrective Action:
I TOOK MY 2016 HONDA CIVIC TO THE DEALER AFTER THE AIR CONDITIONING STOPPED WORKING IN JUNE OF 2020 TO HAVE IT INSPECTED FOR A LEAKING A/C CONDENSER, WHICH WAS COVERED UNDER AN EXTENDED WARRANTY PER A LETTER I RECEIVED IN NOVEMBER OF 2019. THE DEALER INSPECTED THE VEHICLE AND FOUND THE CONDENSER IS LEAKING AND WOULD BE COVERED, BUT ALSO STATED THE COMPRESSOR IS LEAKING AND THE REPAIR WOULD COST $1583.00. WHEN I ASKED IF A LEAKING CONDENSER COULD CAUSE DAMAGE TO THE COMPRESSOR THEY SAID THEY WEREN'T SURE. I THEN ASKED IF THEY WERE SEEING A NUMBER OF CONDENSER AND COMPRESSOR FAILURES AT THE SAME TIME AND THEY SAID YES. THERE HAVE BEEN A NUMBER OF CUSTOMERS WITH SIMULTANEOUS LEAKS IN THEIR CONDENSERS AND COMPRESSORS. I BELIEVE THESE NEED TO BE INVESTIGATED AND HONDA SHOULD EXTEND THE WARRANTY ON BOTH
Additional Notes:
I TOOK MY 2016 HONDA CIVIC TO THE DEALER AFTER THE AIR CONDITIONING STOPPED WORKING IN JUNE OF 2020 TO HAVE IT INSPECTED FOR A LEAKING A/C CONDENSER, WHICH WAS COVERED UNDER AN EXTENDED WARRANTY PER A LETTER I RECEIVED IN NOVEMBER OF 2019. THE DEALER INSPECTED THE VEHICLE AND FOUND THE CONDENSER IS LEAKING AND WOULD BE COVERED, BUT ALSO STATED THE COMPRESSOR IS LEAKING AND THE REPAIR WOULD COST $1583.00. WHEN I ASKED IF A LEAKING CONDENSER COULD CAUSE DAMAGE TO THE COMPRESSOR THEY SAID THEY WEREN'T SURE. I THEN ASKED IF THEY WERE SEEING A NUMBER OF CONDENSER AND COMPRESSOR FAILURES AT THE SAME TIME AND THEY SAID YES. THERE HAVE BEEN A NUMBER OF CUSTOMERS WITH SIMULTANEOUS LEAKS IN THEIR CONDENSERS AND COMPRESSORS. I BELIEVE THESE NEED TO BE INVESTIGATED AND HONDA SHOULD EXTEND THE WARRANTY ON BOTH
Mfg Campaign: 11337778
Recall Date: Jul 6, 2020
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury