Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N242447990
Recall Date: Sep 12, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
Consumer Complaints
314 ComplaintsGeneral Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Engine failure at highway speed. My wife and I were driving approximately 65 miles per hour when suddenly my vehicle engine RPMs shot up but I lost all engine power and the truck became inoperable. Stranded out of state. No loaner or safe alternative transportation offered. No repair timeline provided. GM Case #: 9-15084178121. GM Customer Care provided no help whatsoever.
Corrective Action:
Engine failure at highway speed. My wife and I were driving approximately 65 miles per hour when suddenly my vehicle engine RPMs shot up but I lost all engine power and the truck became inoperable. Stranded out of state. No loaner or safe alternative transportation offered. No repair timeline provided. GM Case #: 9-15084178121. GM Customer Care provided no help whatsoever.
Additional Notes:
Engine failure at highway speed. My wife and I were driving approximately 65 miles per hour when suddenly my vehicle engine RPMs shot up but I lost all engine power and the truck became inoperable. Stranded out of state. No loaner or safe alternative transportation offered. No repair timeline provided. GM Case #: 9-15084178121. GM Customer Care provided no help whatsoever.
Mfg Campaign: 11659249
Recall Date: May 6, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
We were lied to by Sandy Sansing Chevrolet in Pensacola Florida. We bought a 2023 GMC 1500 SLT 6.2 liter engine (L87 V8 gas powered engine. We were told that there was nothing wrong with it and it was a previous owner that owned it. When in fact it was sold at auction! There were no problems or issues when in fact they new about serious issues and problems. GMC was able to listen to my issue and recall. And offered no solutions. I have grandchildren and my wife and I are Veterans. I’m [XXX] and my wife and I were both beside ourselves and scared of being in a accident every time we get in. We are both petrified while driving. My local GMC dealership has no remedy! We’re stuck with a truck that and who knows how long it takes for a NEW ENGINE! I cannot finish buying a Travel Trailer and see the country like we had planned! Can somebody please call me as soon as possible please. Thank you, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
We were lied to by Sandy Sansing Chevrolet in Pensacola Florida. We bought a 2023 GMC 1500 SLT 6.2 liter engine (L87 V8 gas powered engine. We were told that there was nothing wrong with it and it was a previous owner that owned it. When in fact it was sold at auction! There were no problems or issues when in fact they new about serious issues and problems. GMC was able to listen to my issue and recall. And offered no solutions. I have grandchildren and my wife and I are Veterans. I’m [XXX] and my wife and I were both beside ourselves and scared of being in a accident every time we get in. We are both petrified while driving. My local GMC dealership has no remedy! We’re stuck with a truck that and who knows how long it takes for a NEW ENGINE! I cannot finish buying a Travel Trailer and see the country like we had planned! Can somebody please call me as soon as possible please. Thank you, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
We were lied to by Sandy Sansing Chevrolet in Pensacola Florida. We bought a 2023 GMC 1500 SLT 6.2 liter engine (L87 V8 gas powered engine. We were told that there was nothing wrong with it and it was a previous owner that owned it. When in fact it was sold at auction! There were no problems or issues when in fact they new about serious issues and problems. GMC was able to listen to my issue and recall. And offered no solutions. I have grandchildren and my wife and I are Veterans. I’m [XXX] and my wife and I were both beside ourselves and scared of being in a accident every time we get in. We are both petrified while driving. My local GMC dealership has no remedy! We’re stuck with a truck that and who knows how long it takes for a NEW ENGINE! I cannot finish buying a Travel Trailer and see the country like we had planned! Can somebody please call me as soon as possible please. Thank you, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11659363
Recall Date: May 6, 2025
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
We were lied to by Sandy Sansing Chevrolet in Pensacola Florida. We bought a 2023 GMC 1500 SLT 6.2 liter engine (L87 V8 gas powered engine. We were told that there was nothing wrong with it and it was a previous owner that owned it. When in fact it was sold at auction! There were no problems or issues when in fact they new about serious issues and problems. GMC was able to listen to my issue and recall. And offered no solutions. I have grandchildren and my wife and I are Veterans. I’m [XXX] and my wife and I were both beside ourselves and scared of being in a accident every time we get in. We are both petrified while driving. My local GMC dealership has no remedy! We’re stuck with a truck that and who knows how long it takes for a NEW ENGINE! I cannot finish buying a Travel Trailer and see the country like we had planned! Can somebody please call me as soon as possible please. Thank you, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
We were lied to by Sandy Sansing Chevrolet in Pensacola Florida. We bought a 2023 GMC 1500 SLT 6.2 liter engine (L87 V8 gas powered engine. We were told that there was nothing wrong with it and it was a previous owner that owned it. When in fact it was sold at auction! There were no problems or issues when in fact they new about serious issues and problems. GMC was able to listen to my issue and recall. And offered no solutions. I have grandchildren and my wife and I are Veterans. I’m [XXX] and my wife and I were both beside ourselves and scared of being in a accident every time we get in. We are both petrified while driving. My local GMC dealership has no remedy! We’re stuck with a truck that and who knows how long it takes for a NEW ENGINE! I cannot finish buying a Travel Trailer and see the country like we had planned! Can somebody please call me as soon as possible please. Thank you, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
We were lied to by Sandy Sansing Chevrolet in Pensacola Florida. We bought a 2023 GMC 1500 SLT 6.2 liter engine (L87 V8 gas powered engine. We were told that there was nothing wrong with it and it was a previous owner that owned it. When in fact it was sold at auction! There were no problems or issues when in fact they new about serious issues and problems. GMC was able to listen to my issue and recall. And offered no solutions. I have grandchildren and my wife and I are Veterans. I’m [XXX] and my wife and I were both beside ourselves and scared of being in a accident every time we get in. We are both petrified while driving. My local GMC dealership has no remedy! We’re stuck with a truck that and who knows how long it takes for a NEW ENGINE! I cannot finish buying a Travel Trailer and see the country like we had planned! Can somebody please call me as soon as possible please. Thank you, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11659363
Recall Date: May 6, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I just left the gas station from getting a beverage, I got onto the interstate and had gone roughly about 3 miles before setting super cruise a few minutes after that the interstate takes a turn to the left with an exit on the right. Slightly right as I was just getting into the turn my engine shutoff and or died making my truck uncontrollable causing me to drive off the interstate into some small trees between the exit and the interstate. I was not injured and no other vehicles were involved. My truck is currently at the insurances storage yard and they care claiming it to be totaled. I have contacted GM and filled a claim however they are saying they aren’t responsible because the insurance company has my truck. I feel like regardless of who has my vehicle the manufacturer should be responsible if the issue pertains to a specific recall that has already been issued 2 weeks after my accident. I have contacted several lawyers but since I wasn’t injured they aren’t interested in taking my case. My concern is I’m getting screwed over financially because my truck was only a year old and now my insurance is going to be crazy expensive when the manufacturer should be the one taking responsibility for this and not myself.
Corrective Action:
I just left the gas station from getting a beverage, I got onto the interstate and had gone roughly about 3 miles before setting super cruise a few minutes after that the interstate takes a turn to the left with an exit on the right. Slightly right as I was just getting into the turn my engine shutoff and or died making my truck uncontrollable causing me to drive off the interstate into some small trees between the exit and the interstate. I was not injured and no other vehicles were involved. My truck is currently at the insurances storage yard and they care claiming it to be totaled. I have contacted GM and filled a claim however they are saying they aren’t responsible because the insurance company has my truck. I feel like regardless of who has my vehicle the manufacturer should be responsible if the issue pertains to a specific recall that has already been issued 2 weeks after my accident. I have contacted several lawyers but since I wasn’t injured they aren’t interested in taking my case. My concern is I’m getting screwed over financially because my truck was only a year old and now my insurance is going to be crazy expensive when the manufacturer should be the one taking responsibility for this and not myself.
Additional Notes:
I just left the gas station from getting a beverage, I got onto the interstate and had gone roughly about 3 miles before setting super cruise a few minutes after that the interstate takes a turn to the left with an exit on the right. Slightly right as I was just getting into the turn my engine shutoff and or died making my truck uncontrollable causing me to drive off the interstate into some small trees between the exit and the interstate. I was not injured and no other vehicles were involved. My truck is currently at the insurances storage yard and they care claiming it to be totaled. I have contacted GM and filled a claim however they are saying they aren’t responsible because the insurance company has my truck. I feel like regardless of who has my vehicle the manufacturer should be responsible if the issue pertains to a specific recall that has already been issued 2 weeks after my accident. I have contacted several lawyers but since I wasn’t injured they aren’t interested in taking my case. My concern is I’m getting screwed over financially because my truck was only a year old and now my insurance is going to be crazy expensive when the manufacturer should be the one taking responsibility for this and not myself.
Mfg Campaign: 11658840
Recall Date: May 5, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I just left the gas station from getting a beverage, I got onto the interstate and had gone roughly about 3 miles before setting super cruise a few minutes after that the interstate takes a turn to the left with an exit on the right. Slightly right as I was just getting into the turn my engine shutoff and or died making my truck uncontrollable causing me to drive off the interstate into some small trees between the exit and the interstate. I was not injured and no other vehicles were involved. My truck is currently at the insurances storage yard and they care claiming it to be totaled. I have contacted GM and filled a claim however they are saying they aren’t responsible because the insurance company has my truck. I feel like regardless of who has my vehicle the manufacturer should be responsible if the issue pertains to a specific recall that has already been issued 2 weeks after my accident. I have contacted several lawyers but since I wasn’t injured they aren’t interested in taking my case. My concern is I’m getting screwed over financially because my truck was only a year old and now my insurance is going to be crazy expensive when the manufacturer should be the one taking responsibility for this and not myself.
Corrective Action:
I just left the gas station from getting a beverage, I got onto the interstate and had gone roughly about 3 miles before setting super cruise a few minutes after that the interstate takes a turn to the left with an exit on the right. Slightly right as I was just getting into the turn my engine shutoff and or died making my truck uncontrollable causing me to drive off the interstate into some small trees between the exit and the interstate. I was not injured and no other vehicles were involved. My truck is currently at the insurances storage yard and they care claiming it to be totaled. I have contacted GM and filled a claim however they are saying they aren’t responsible because the insurance company has my truck. I feel like regardless of who has my vehicle the manufacturer should be responsible if the issue pertains to a specific recall that has already been issued 2 weeks after my accident. I have contacted several lawyers but since I wasn’t injured they aren’t interested in taking my case. My concern is I’m getting screwed over financially because my truck was only a year old and now my insurance is going to be crazy expensive when the manufacturer should be the one taking responsibility for this and not myself.
Additional Notes:
I just left the gas station from getting a beverage, I got onto the interstate and had gone roughly about 3 miles before setting super cruise a few minutes after that the interstate takes a turn to the left with an exit on the right. Slightly right as I was just getting into the turn my engine shutoff and or died making my truck uncontrollable causing me to drive off the interstate into some small trees between the exit and the interstate. I was not injured and no other vehicles were involved. My truck is currently at the insurances storage yard and they care claiming it to be totaled. I have contacted GM and filled a claim however they are saying they aren’t responsible because the insurance company has my truck. I feel like regardless of who has my vehicle the manufacturer should be responsible if the issue pertains to a specific recall that has already been issued 2 weeks after my accident. I have contacted several lawyers but since I wasn’t injured they aren’t interested in taking my case. My concern is I’m getting screwed over financially because my truck was only a year old and now my insurance is going to be crazy expensive when the manufacturer should be the one taking responsibility for this and not myself.
Mfg Campaign: 11658840
Recall Date: May 5, 2025
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I just left the gas station from getting a beverage, I got onto the interstate and had gone roughly about 3 miles before setting super cruise a few minutes after that the interstate takes a turn to the left with an exit on the right. Slightly right as I was just getting into the turn my engine shutoff and or died making my truck uncontrollable causing me to drive off the interstate into some small trees between the exit and the interstate. I was not injured and no other vehicles were involved. My truck is currently at the insurances storage yard and they care claiming it to be totaled. I have contacted GM and filled a claim however they are saying they aren’t responsible because the insurance company has my truck. I feel like regardless of who has my vehicle the manufacturer should be responsible if the issue pertains to a specific recall that has already been issued 2 weeks after my accident. I have contacted several lawyers but since I wasn’t injured they aren’t interested in taking my case. My concern is I’m getting screwed over financially because my truck was only a year old and now my insurance is going to be crazy expensive when the manufacturer should be the one taking responsibility for this and not myself.
Corrective Action:
I just left the gas station from getting a beverage, I got onto the interstate and had gone roughly about 3 miles before setting super cruise a few minutes after that the interstate takes a turn to the left with an exit on the right. Slightly right as I was just getting into the turn my engine shutoff and or died making my truck uncontrollable causing me to drive off the interstate into some small trees between the exit and the interstate. I was not injured and no other vehicles were involved. My truck is currently at the insurances storage yard and they care claiming it to be totaled. I have contacted GM and filled a claim however they are saying they aren’t responsible because the insurance company has my truck. I feel like regardless of who has my vehicle the manufacturer should be responsible if the issue pertains to a specific recall that has already been issued 2 weeks after my accident. I have contacted several lawyers but since I wasn’t injured they aren’t interested in taking my case. My concern is I’m getting screwed over financially because my truck was only a year old and now my insurance is going to be crazy expensive when the manufacturer should be the one taking responsibility for this and not myself.
Additional Notes:
I just left the gas station from getting a beverage, I got onto the interstate and had gone roughly about 3 miles before setting super cruise a few minutes after that the interstate takes a turn to the left with an exit on the right. Slightly right as I was just getting into the turn my engine shutoff and or died making my truck uncontrollable causing me to drive off the interstate into some small trees between the exit and the interstate. I was not injured and no other vehicles were involved. My truck is currently at the insurances storage yard and they care claiming it to be totaled. I have contacted GM and filled a claim however they are saying they aren’t responsible because the insurance company has my truck. I feel like regardless of who has my vehicle the manufacturer should be responsible if the issue pertains to a specific recall that has already been issued 2 weeks after my accident. I have contacted several lawyers but since I wasn’t injured they aren’t interested in taking my case. My concern is I’m getting screwed over financially because my truck was only a year old and now my insurance is going to be crazy expensive when the manufacturer should be the one taking responsibility for this and not myself.
Mfg Campaign: 11658840
Recall Date: May 5, 2025
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Driving on hwy at 60 mph on regular day going home and trucks all off sudden started rattling and engine knocking very loud , engine started crashing loosing power , has to merge to side of road and call tow truck
Corrective Action:
Driving on hwy at 60 mph on regular day going home and trucks all off sudden started rattling and engine knocking very loud , engine started crashing loosing power , has to merge to side of road and call tow truck
Additional Notes:
Driving on hwy at 60 mph on regular day going home and trucks all off sudden started rattling and engine knocking very loud , engine started crashing loosing power , has to merge to side of road and call tow truck
Mfg Campaign: 11659034
Recall Date: May 5, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Driving on hwy at 60 mph on regular day going home and trucks all off sudden started rattling and engine knocking very loud , engine started crashing loosing power , has to merge to side of road and call tow truck
Corrective Action:
Driving on hwy at 60 mph on regular day going home and trucks all off sudden started rattling and engine knocking very loud , engine started crashing loosing power , has to merge to side of road and call tow truck
Additional Notes:
Driving on hwy at 60 mph on regular day going home and trucks all off sudden started rattling and engine knocking very loud , engine started crashing loosing power , has to merge to side of road and call tow truck
Mfg Campaign: 11659034
Recall Date: May 5, 2025
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Top piece of grill trim tabs broken and trim piece coming loose
Corrective Action:
Top piece of grill trim tabs broken and trim piece coming loose
Additional Notes:
Top piece of grill trim tabs broken and trim piece coming loose
Mfg Campaign: 11658767
Recall Date: May 4, 2025
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Gm has acknowledged there is a safety risk to continue driving my truck due to potential engine failure. I was prompted to take it to service to have the issue assesed which I did. The dealer said they would not inspect it because there is no resolution approved. I offered on 45/1/25 to pay them to check it out but they refused. This is dangerous and unacceptable, I hope you can help.
Corrective Action:
Gm has acknowledged there is a safety risk to continue driving my truck due to potential engine failure. I was prompted to take it to service to have the issue assesed which I did. The dealer said they would not inspect it because there is no resolution approved. I offered on 45/1/25 to pay them to check it out but they refused. This is dangerous and unacceptable, I hope you can help.
Additional Notes:
Gm has acknowledged there is a safety risk to continue driving my truck due to potential engine failure. I was prompted to take it to service to have the issue assesed which I did. The dealer said they would not inspect it because there is no resolution approved. I offered on 45/1/25 to pay them to check it out but they refused. This is dangerous and unacceptable, I hope you can help.
Mfg Campaign: 11658392
Recall Date: May 2, 2025
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving on the highway warning lights for ABS, Check Engine, traction control and towing disabled came on. Also, the truck was limited to a speed of 62 mph. When attempting to apply the brakes the peddle went to the floor and the truck was extremely hard to stop. Power brakes were gone and manual braking was the only way to stop. After pulling over and restarting the truck the power brakes came back. The truck was taken to the dealer and they claimed the truck needed some updates and was fixed. About four months later this same problem occurred again while coming to a stop causing the truck to miss a stop sign and enter an intersection. The same lights came on and the trucks speed was reduced. After restarting the truck the power brakes started working again and the truck was dropped off to the dealership. The dealer looked into the problems and said the truck needed computer updates but found no other problems. Driving this truck has become nerve racking not knowing if the brakes will stop working again.
Corrective Action:
While driving on the highway warning lights for ABS, Check Engine, traction control and towing disabled came on. Also, the truck was limited to a speed of 62 mph. When attempting to apply the brakes the peddle went to the floor and the truck was extremely hard to stop. Power brakes were gone and manual braking was the only way to stop. After pulling over and restarting the truck the power brakes came back. The truck was taken to the dealer and they claimed the truck needed some updates and was fixed. About four months later this same problem occurred again while coming to a stop causing the truck to miss a stop sign and enter an intersection. The same lights came on and the trucks speed was reduced. After restarting the truck the power brakes started working again and the truck was dropped off to the dealership. The dealer looked into the problems and said the truck needed computer updates but found no other problems. Driving this truck has become nerve racking not knowing if the brakes will stop working again.
Additional Notes:
While driving on the highway warning lights for ABS, Check Engine, traction control and towing disabled came on. Also, the truck was limited to a speed of 62 mph. When attempting to apply the brakes the peddle went to the floor and the truck was extremely hard to stop. Power brakes were gone and manual braking was the only way to stop. After pulling over and restarting the truck the power brakes came back. The truck was taken to the dealer and they claimed the truck needed some updates and was fixed. About four months later this same problem occurred again while coming to a stop causing the truck to miss a stop sign and enter an intersection. The same lights came on and the trucks speed was reduced. After restarting the truck the power brakes started working again and the truck was dropped off to the dealership. The dealer looked into the problems and said the truck needed computer updates but found no other problems. Driving this truck has become nerve racking not knowing if the brakes will stop working again.
Mfg Campaign: 11658078
Recall Date: May 1, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The 6.2 liter engine spun the #1 and #3 crankshaft bearings. This was confirmed by the selling dealership, Guess Motors, who performed the engine teardown. This complete engine failure was not foretold by any warnings whatsoever. I was able to drive vehicle to the dealership before it stopped running. The dealership has ordered a replacement entire engine from GM however no delivery date has been received and this occurred on 04-04-2025. On 04-24-2025 GM issued recall # N252494001 on this engine configuration.
Corrective Action:
The 6.2 liter engine spun the #1 and #3 crankshaft bearings. This was confirmed by the selling dealership, Guess Motors, who performed the engine teardown. This complete engine failure was not foretold by any warnings whatsoever. I was able to drive vehicle to the dealership before it stopped running. The dealership has ordered a replacement entire engine from GM however no delivery date has been received and this occurred on 04-04-2025. On 04-24-2025 GM issued recall # N252494001 on this engine configuration.
Additional Notes:
The 6.2 liter engine spun the #1 and #3 crankshaft bearings. This was confirmed by the selling dealership, Guess Motors, who performed the engine teardown. This complete engine failure was not foretold by any warnings whatsoever. I was able to drive vehicle to the dealership before it stopped running. The dealership has ordered a replacement entire engine from GM however no delivery date has been received and this occurred on 04-04-2025. On 04-24-2025 GM issued recall # N252494001 on this engine configuration.
Mfg Campaign: 11658107
Recall Date: May 1, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
First GMC had my car 6 weeks for a problem with the coolant control valve which failed making the truck underivable. They couldn't fix it due to not being able to get the part with a national backorder. After a few weeks having the truck back I started having erratic bucking and shifting problems and once again the engine light came on and then truck went into limp mode. Felt like the truck got stuck in one gear and was dangerous to drive. I felt unsafe operating it even to limp back to the dealer. The incident with transmission happened at high speed on interstate 95. Kinda scary. They have told me they can't fix my truck for a minimum of 6-8 weeks, but I was told that would be a miracle. So service told me probably be 10-12 weeks if they can't get the parts. If they can!
Corrective Action:
First GMC had my car 6 weeks for a problem with the coolant control valve which failed making the truck underivable. They couldn't fix it due to not being able to get the part with a national backorder. After a few weeks having the truck back I started having erratic bucking and shifting problems and once again the engine light came on and then truck went into limp mode. Felt like the truck got stuck in one gear and was dangerous to drive. I felt unsafe operating it even to limp back to the dealer. The incident with transmission happened at high speed on interstate 95. Kinda scary. They have told me they can't fix my truck for a minimum of 6-8 weeks, but I was told that would be a miracle. So service told me probably be 10-12 weeks if they can't get the parts. If they can!
Additional Notes:
First GMC had my car 6 weeks for a problem with the coolant control valve which failed making the truck underivable. They couldn't fix it due to not being able to get the part with a national backorder. After a few weeks having the truck back I started having erratic bucking and shifting problems and once again the engine light came on and then truck went into limp mode. Felt like the truck got stuck in one gear and was dangerous to drive. I felt unsafe operating it even to limp back to the dealer. The incident with transmission happened at high speed on interstate 95. Kinda scary. They have told me they can't fix my truck for a minimum of 6-8 weeks, but I was told that would be a miracle. So service told me probably be 10-12 weeks if they can't get the parts. If they can!
Mfg Campaign: 11658192
Recall Date: May 1, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
First GMC had my car 6 weeks for a problem with the coolant control valve which failed making the truck underivable. They couldn't fix it due to not being able to get the part with a national backorder. After a few weeks having the truck back I started having erratic bucking and shifting problems and once again the engine light came on and then truck went into limp mode. Felt like the truck got stuck in one gear and was dangerous to drive. I felt unsafe operating it even to limp back to the dealer. The incident with transmission happened at high speed on interstate 95. Kinda scary. They have told me they can't fix my truck for a minimum of 6-8 weeks, but I was told that would be a miracle. So service told me probably be 10-12 weeks if they can't get the parts. If they can!
Corrective Action:
First GMC had my car 6 weeks for a problem with the coolant control valve which failed making the truck underivable. They couldn't fix it due to not being able to get the part with a national backorder. After a few weeks having the truck back I started having erratic bucking and shifting problems and once again the engine light came on and then truck went into limp mode. Felt like the truck got stuck in one gear and was dangerous to drive. I felt unsafe operating it even to limp back to the dealer. The incident with transmission happened at high speed on interstate 95. Kinda scary. They have told me they can't fix my truck for a minimum of 6-8 weeks, but I was told that would be a miracle. So service told me probably be 10-12 weeks if they can't get the parts. If they can!
Additional Notes:
First GMC had my car 6 weeks for a problem with the coolant control valve which failed making the truck underivable. They couldn't fix it due to not being able to get the part with a national backorder. After a few weeks having the truck back I started having erratic bucking and shifting problems and once again the engine light came on and then truck went into limp mode. Felt like the truck got stuck in one gear and was dangerous to drive. I felt unsafe operating it even to limp back to the dealer. The incident with transmission happened at high speed on interstate 95. Kinda scary. They have told me they can't fix my truck for a minimum of 6-8 weeks, but I was told that would be a miracle. So service told me probably be 10-12 weeks if they can't get the parts. If they can!
Mfg Campaign: 11658192
Recall Date: May 1, 2025
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2023 GMC Sierra 1500. The contact was notified of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2023 GMC Sierra 1500. The contact was notified of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2023 GMC Sierra 1500. The contact was notified of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11657735
Recall Date: Apr 30, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was driving down the highway on cruise control and all of the sudden i heard a squeal, banging noise with no power to accelerate so i pulled over to the side of the road and the engine said low oil pressure and shut down and would not restart. Multiple vehicles swerved to avoid hitting my vehicle creating a safety incident with possible injury and death. No symptoms prior to the failure and vehicle was maintained according to GMC specifications at the dealer with oil changes and tire rotations. Dealer has confirmed engine needs to be replaced but after several weeks they say they are unable to replace the engine because no parts are available and no estimated repair date. This is completely unacceptable and not a timely repair. I am without a truck and still paying for the loan of the truck with interest through GM financial.
Corrective Action:
I was driving down the highway on cruise control and all of the sudden i heard a squeal, banging noise with no power to accelerate so i pulled over to the side of the road and the engine said low oil pressure and shut down and would not restart. Multiple vehicles swerved to avoid hitting my vehicle creating a safety incident with possible injury and death. No symptoms prior to the failure and vehicle was maintained according to GMC specifications at the dealer with oil changes and tire rotations. Dealer has confirmed engine needs to be replaced but after several weeks they say they are unable to replace the engine because no parts are available and no estimated repair date. This is completely unacceptable and not a timely repair. I am without a truck and still paying for the loan of the truck with interest through GM financial.
Additional Notes:
I was driving down the highway on cruise control and all of the sudden i heard a squeal, banging noise with no power to accelerate so i pulled over to the side of the road and the engine said low oil pressure and shut down and would not restart. Multiple vehicles swerved to avoid hitting my vehicle creating a safety incident with possible injury and death. No symptoms prior to the failure and vehicle was maintained according to GMC specifications at the dealer with oil changes and tire rotations. Dealer has confirmed engine needs to be replaced but after several weeks they say they are unable to replace the engine because no parts are available and no estimated repair date. This is completely unacceptable and not a timely repair. I am without a truck and still paying for the loan of the truck with interest through GM financial.
Mfg Campaign: 11657760
Recall Date: Apr 30, 2025
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving down the highway on cruise control and all of the sudden i heard a squeal, banging noise with no power to accelerate so i pulled over to the side of the road and the engine said low oil pressure and shut down and would not restart. Multiple vehicles swerved to avoid hitting my vehicle creating a safety incident with possible injury and death. No symptoms prior to the failure and vehicle was maintained according to GMC specifications at the dealer with oil changes and tire rotations. Dealer has confirmed engine needs to be replaced but after several weeks they say they are unable to replace the engine because no parts are available and no estimated repair date. This is completely unacceptable and not a timely repair. I am without a truck and still paying for the loan of the truck with interest through GM financial.
Corrective Action:
I was driving down the highway on cruise control and all of the sudden i heard a squeal, banging noise with no power to accelerate so i pulled over to the side of the road and the engine said low oil pressure and shut down and would not restart. Multiple vehicles swerved to avoid hitting my vehicle creating a safety incident with possible injury and death. No symptoms prior to the failure and vehicle was maintained according to GMC specifications at the dealer with oil changes and tire rotations. Dealer has confirmed engine needs to be replaced but after several weeks they say they are unable to replace the engine because no parts are available and no estimated repair date. This is completely unacceptable and not a timely repair. I am without a truck and still paying for the loan of the truck with interest through GM financial.
Additional Notes:
I was driving down the highway on cruise control and all of the sudden i heard a squeal, banging noise with no power to accelerate so i pulled over to the side of the road and the engine said low oil pressure and shut down and would not restart. Multiple vehicles swerved to avoid hitting my vehicle creating a safety incident with possible injury and death. No symptoms prior to the failure and vehicle was maintained according to GMC specifications at the dealer with oil changes and tire rotations. Dealer has confirmed engine needs to be replaced but after several weeks they say they are unable to replace the engine because no parts are available and no estimated repair date. This is completely unacceptable and not a timely repair. I am without a truck and still paying for the loan of the truck with interest through GM financial.
Mfg Campaign: 11657760
Recall Date: Apr 30, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I was with my two kids about to go on the highway as I accelerated at the speed of the 60 mph the truck completely shuts down I managed to move to the right shoulder my miraculously had to wait for a tow truck for 3 hours. Got truck towed to the dealership they told me it needed an engine and its back order took them 4 weeks to get ot done 2 days later check engine light came back on I was told only a misfire. I was without my truck for another 2 weeks. All this happened back in January of 2025
Corrective Action:
I was with my two kids about to go on the highway as I accelerated at the speed of the 60 mph the truck completely shuts down I managed to move to the right shoulder my miraculously had to wait for a tow truck for 3 hours. Got truck towed to the dealership they told me it needed an engine and its back order took them 4 weeks to get ot done 2 days later check engine light came back on I was told only a misfire. I was without my truck for another 2 weeks. All this happened back in January of 2025
Additional Notes:
I was with my two kids about to go on the highway as I accelerated at the speed of the 60 mph the truck completely shuts down I managed to move to the right shoulder my miraculously had to wait for a tow truck for 3 hours. Got truck towed to the dealership they told me it needed an engine and its back order took them 4 weeks to get ot done 2 days later check engine light came back on I was told only a misfire. I was without my truck for another 2 weeks. All this happened back in January of 2025
Mfg Campaign: 11658004
Recall Date: Apr 30, 2025
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving on the interstate at approximately 80 mph the engine sounded like it started revving to its max and then it lost power and would not go anymore so I had to try and get to the side of the highway before the momentum stopped. There was no warning lights, indications, or recall notices that this was going to happen. And then had to wait about 2 hours for a tow truck on the side of the interstate. Then the dealership said my engine was seized up and they put a new motor in which took about 2 weeks and they wouldn't give me a loaner vehicle so my husband had to drive approx 3 hours to pick up me and my daughter. I no longer have my invoice that the dealership gave me after the repairs were performed. So after that I was leary of that happening again and traded the vehicle and took a huge loss in trade value not too long after the incident.
Corrective Action:
While driving on the interstate at approximately 80 mph the engine sounded like it started revving to its max and then it lost power and would not go anymore so I had to try and get to the side of the highway before the momentum stopped. There was no warning lights, indications, or recall notices that this was going to happen. And then had to wait about 2 hours for a tow truck on the side of the interstate. Then the dealership said my engine was seized up and they put a new motor in which took about 2 weeks and they wouldn't give me a loaner vehicle so my husband had to drive approx 3 hours to pick up me and my daughter. I no longer have my invoice that the dealership gave me after the repairs were performed. So after that I was leary of that happening again and traded the vehicle and took a huge loss in trade value not too long after the incident.
Additional Notes:
While driving on the interstate at approximately 80 mph the engine sounded like it started revving to its max and then it lost power and would not go anymore so I had to try and get to the side of the highway before the momentum stopped. There was no warning lights, indications, or recall notices that this was going to happen. And then had to wait about 2 hours for a tow truck on the side of the interstate. Then the dealership said my engine was seized up and they put a new motor in which took about 2 weeks and they wouldn't give me a loaner vehicle so my husband had to drive approx 3 hours to pick up me and my daughter. I no longer have my invoice that the dealership gave me after the repairs were performed. So after that I was leary of that happening again and traded the vehicle and took a huge loss in trade value not too long after the incident.
Mfg Campaign: 11658010
Recall Date: Apr 30, 2025
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Upper grille came off and fractured windshield while going down the highway it is a non serviceable part by GM which I believe is strategic seeing that they’ve had issues with earlier models of the the truck you have to buy an entire replacement grille for one issue that shouldn’t be happening was never able to locate part, I assume plastic grille clips dry rotted noticed the part lifted a bit before the entire part failed thought someone was trying to break into my truck . The wind while going down the highway caused them to fail, I’ve seen multiple GMC sierras with the same grille issue, I uploaded before and after pictures of how the truck looked before and after pictures .
Corrective Action:
Upper grille came off and fractured windshield while going down the highway it is a non serviceable part by GM which I believe is strategic seeing that they’ve had issues with earlier models of the the truck you have to buy an entire replacement grille for one issue that shouldn’t be happening was never able to locate part, I assume plastic grille clips dry rotted noticed the part lifted a bit before the entire part failed thought someone was trying to break into my truck . The wind while going down the highway caused them to fail, I’ve seen multiple GMC sierras with the same grille issue, I uploaded before and after pictures of how the truck looked before and after pictures .
Additional Notes:
Upper grille came off and fractured windshield while going down the highway it is a non serviceable part by GM which I believe is strategic seeing that they’ve had issues with earlier models of the the truck you have to buy an entire replacement grille for one issue that shouldn’t be happening was never able to locate part, I assume plastic grille clips dry rotted noticed the part lifted a bit before the entire part failed thought someone was trying to break into my truck . The wind while going down the highway caused them to fail, I’ve seen multiple GMC sierras with the same grille issue, I uploaded before and after pictures of how the truck looked before and after pictures .
Mfg Campaign: 11657506
Recall Date: Apr 29, 2025
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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