Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N242447990
Recall Date: Sep 12, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
Consumer Complaints
314 ComplaintsGeneral Motors, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
Potential Consequences:
The contact owns a 2023 GMC Sierra 1500. The contact stated that the vehicle was idling excessively high without the accelerator pedal being depressed. While driving 70 MPH, the tailgate unintendedly opened. The tailgate warning light was illuminated. Additionally, the blind spot detection warning light illuminated without another vehicle being nearby. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 6,100.
Corrective Action:
The contact owns a 2023 GMC Sierra 1500. The contact stated that the vehicle was idling excessively high without the accelerator pedal being depressed. While driving 70 MPH, the tailgate unintendedly opened. The tailgate warning light was illuminated. Additionally, the blind spot detection warning light illuminated without another vehicle being nearby. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 6,100.
Additional Notes:
The contact owns a 2023 GMC Sierra 1500. The contact stated that the vehicle was idling excessively high without the accelerator pedal being depressed. While driving 70 MPH, the tailgate unintendedly opened. The tailgate warning light was illuminated. Additionally, the blind spot detection warning light illuminated without another vehicle being nearby. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 6,100.
Mfg Campaign: 11580045
Recall Date: Mar 29, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I purchased a 2023 GMC Sierra 1500 Denali trading in the same 2022 version [XXX]. I would find the tailgate down after stopping. It became habit to make sure the tailgate was latched. Unfortunately, while pulling a trailer, the tailgate opened again while driving causing me to have to replace the top portion of the multipro tailgate. The new tailgate would be damaged a second time despite my efforts, but traded it in for the 2023 as it was. This continued but more often with the 2023. Two weeks ago I was pulling my trailer driving from San Diego to Las Vegas and we were flagged down by another car on [XXX], and we realized the tailgate had opened. We were thankful he did because had anything fallen out, we were super concerned it could cause havoc with the traffic that followed. We put a bungy cord on it. The next morning driving the trailer 4 blocks but knowing we would make a u-turn, and a sharp right turn, I opened the tonneau cover so I could clearly see the tailgate, I was pulling the trailer, and I had my eye in the rear view mirror. Lo and behold, the light turned green, I paid attention to traffic, and I made the uturn. I felt the tailgate being crushed. This time, it took out the entire tailgate, and caused moderate damage to what was also crushed on my trailer. The notion that these tailgates are not opening while driving is simply not true. I have experienced this not once, but twice. As if this cannot get worse, GM tells me my truck is not part of this recall. They so far have refused to give me the "fix" for it so I can fix on my own dime. And on top of that, my body shop told me the tailgate replacement is on back order for months with no idea when production for these will catch up. This one will cost $3300, my trailer $800, and the 2022 truck about $2800.00. Besides the obvious cost and aggravation, the bottom line is that it is a safety issue for other drivers. I am concerned. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)
Corrective Action:
I purchased a 2023 GMC Sierra 1500 Denali trading in the same 2022 version [XXX]. I would find the tailgate down after stopping. It became habit to make sure the tailgate was latched. Unfortunately, while pulling a trailer, the tailgate opened again while driving causing me to have to replace the top portion of the multipro tailgate. The new tailgate would be damaged a second time despite my efforts, but traded it in for the 2023 as it was. This continued but more often with the 2023. Two weeks ago I was pulling my trailer driving from San Diego to Las Vegas and we were flagged down by another car on [XXX], and we realized the tailgate had opened. We were thankful he did because had anything fallen out, we were super concerned it could cause havoc with the traffic that followed. We put a bungy cord on it. The next morning driving the trailer 4 blocks but knowing we would make a u-turn, and a sharp right turn, I opened the tonneau cover so I could clearly see the tailgate, I was pulling the trailer, and I had my eye in the rear view mirror. Lo and behold, the light turned green, I paid attention to traffic, and I made the uturn. I felt the tailgate being crushed. This time, it took out the entire tailgate, and caused moderate damage to what was also crushed on my trailer. The notion that these tailgates are not opening while driving is simply not true. I have experienced this not once, but twice. As if this cannot get worse, GM tells me my truck is not part of this recall. They so far have refused to give me the "fix" for it so I can fix on my own dime. And on top of that, my body shop told me the tailgate replacement is on back order for months with no idea when production for these will catch up. This one will cost $3300, my trailer $800, and the 2022 truck about $2800.00. Besides the obvious cost and aggravation, the bottom line is that it is a safety issue for other drivers. I am concerned. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)
Additional Notes:
I purchased a 2023 GMC Sierra 1500 Denali trading in the same 2022 version [XXX]. I would find the tailgate down after stopping. It became habit to make sure the tailgate was latched. Unfortunately, while pulling a trailer, the tailgate opened again while driving causing me to have to replace the top portion of the multipro tailgate. The new tailgate would be damaged a second time despite my efforts, but traded it in for the 2023 as it was. This continued but more often with the 2023. Two weeks ago I was pulling my trailer driving from San Diego to Las Vegas and we were flagged down by another car on [XXX], and we realized the tailgate had opened. We were thankful he did because had anything fallen out, we were super concerned it could cause havoc with the traffic that followed. We put a bungy cord on it. The next morning driving the trailer 4 blocks but knowing we would make a u-turn, and a sharp right turn, I opened the tonneau cover so I could clearly see the tailgate, I was pulling the trailer, and I had my eye in the rear view mirror. Lo and behold, the light turned green, I paid attention to traffic, and I made the uturn. I felt the tailgate being crushed. This time, it took out the entire tailgate, and caused moderate damage to what was also crushed on my trailer. The notion that these tailgates are not opening while driving is simply not true. I have experienced this not once, but twice. As if this cannot get worse, GM tells me my truck is not part of this recall. They so far have refused to give me the "fix" for it so I can fix on my own dime. And on top of that, my body shop told me the tailgate replacement is on back order for months with no idea when production for these will catch up. This one will cost $3300, my trailer $800, and the 2022 truck about $2800.00. Besides the obvious cost and aggravation, the bottom line is that it is a safety issue for other drivers. I am concerned. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)
Mfg Campaign: 11578817
Recall Date: Mar 22, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Component or system failure: headlights and interior lighting Safety risk: Complete failure of the headlight system and all interior lighting, including the dashboard during active driving. System failed during nighttime driving while in motion. Reproduced?: No Inspected?: No Warning lights/system messages: None present at time of failure
Corrective Action:
Component or system failure: headlights and interior lighting Safety risk: Complete failure of the headlight system and all interior lighting, including the dashboard during active driving. System failed during nighttime driving while in motion. Reproduced?: No Inspected?: No Warning lights/system messages: None present at time of failure
Additional Notes:
Component or system failure: headlights and interior lighting Safety risk: Complete failure of the headlight system and all interior lighting, including the dashboard during active driving. System failed during nighttime driving while in motion. Reproduced?: No Inspected?: No Warning lights/system messages: None present at time of failure
Mfg Campaign: 11578843
Recall Date: Mar 22, 2024
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Component or system failure: headlights and interior lighting Safety risk: Complete failure of the headlight system and all interior lighting, including the dashboard during active driving. System failed during nighttime driving while in motion. Reproduced?: No Inspected?: No Warning lights/system messages: None present at time of failure
Corrective Action:
Component or system failure: headlights and interior lighting Safety risk: Complete failure of the headlight system and all interior lighting, including the dashboard during active driving. System failed during nighttime driving while in motion. Reproduced?: No Inspected?: No Warning lights/system messages: None present at time of failure
Additional Notes:
Component or system failure: headlights and interior lighting Safety risk: Complete failure of the headlight system and all interior lighting, including the dashboard during active driving. System failed during nighttime driving while in motion. Reproduced?: No Inspected?: No Warning lights/system messages: None present at time of failure
Mfg Campaign: 11578843
Recall Date: Mar 22, 2024
General Motors, Llc
Defect Description:
BACK OVER PREVENTION
Potential Consequences:
The contact owns a 2023 GMC Sierra 1500. The contact stated that while operating the vehicle, the rearview camera, front view camera, and side view cameras became inoperable. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the camera module needed to be replaced; however, the part to fix the vehicle was not available. The manufacturer was notified of the failure. The failure mileage was 8,500.
Corrective Action:
The contact owns a 2023 GMC Sierra 1500. The contact stated that while operating the vehicle, the rearview camera, front view camera, and side view cameras became inoperable. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the camera module needed to be replaced; however, the part to fix the vehicle was not available. The manufacturer was notified of the failure. The failure mileage was 8,500.
Additional Notes:
The contact owns a 2023 GMC Sierra 1500. The contact stated that while operating the vehicle, the rearview camera, front view camera, and side view cameras became inoperable. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the camera module needed to be replaced; however, the part to fix the vehicle was not available. The manufacturer was notified of the failure. The failure mileage was 8,500.
Mfg Campaign: 11575712
Recall Date: Mar 6, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I walked from my garage to the back of my truck to the driver door a drove away. At my destination the tailgate was open and my chainsaw was sitting there. Absolutely no way I could walk past my tailgate and not see the Stihl chainsaw looking at me and drive off without closing it first. I’ve owned the truck 1 week at this point.
Corrective Action:
I walked from my garage to the back of my truck to the driver door a drove away. At my destination the tailgate was open and my chainsaw was sitting there. Absolutely no way I could walk past my tailgate and not see the Stihl chainsaw looking at me and drive off without closing it first. I’ve owned the truck 1 week at this point.
Additional Notes:
I walked from my garage to the back of my truck to the driver door a drove away. At my destination the tailgate was open and my chainsaw was sitting there. Absolutely no way I could walk past my tailgate and not see the Stihl chainsaw looking at me and drive off without closing it first. I’ve owned the truck 1 week at this point.
Mfg Campaign: 11575414
Recall Date: Mar 4, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
On four different occasions my tailgate came down by itself. Once while driving and on three other occasions before I drove off.
Corrective Action:
On four different occasions my tailgate came down by itself. Once while driving and on three other occasions before I drove off.
Additional Notes:
On four different occasions my tailgate came down by itself. Once while driving and on three other occasions before I drove off.
Mfg Campaign: 11575159
Recall Date: Mar 3, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle had a body control module issue dealer repaired but issues never went away I did not buy the car with the tailgate opening randomly
Corrective Action:
Vehicle had a body control module issue dealer repaired but issues never went away I did not buy the car with the tailgate opening randomly
Additional Notes:
Vehicle had a body control module issue dealer repaired but issues never went away I did not buy the car with the tailgate opening randomly
Mfg Campaign: 11571822
Recall Date: Feb 14, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
2023 GMC 1500 Sierra Denali Ultimate tailgate opens without being commanded. This has happened approximately six times with damage to the tailgate in the last incident on 2/8/2024. There were not any warning lights. Safety is affected by having an open tailgate and cargo potentially leaving the vehicle. I have seen a recall pending for the same issue however seems to be limited to 2500 / 3500 series vehicles.
Corrective Action:
2023 GMC 1500 Sierra Denali Ultimate tailgate opens without being commanded. This has happened approximately six times with damage to the tailgate in the last incident on 2/8/2024. There were not any warning lights. Safety is affected by having an open tailgate and cargo potentially leaving the vehicle. I have seen a recall pending for the same issue however seems to be limited to 2500 / 3500 series vehicles.
Additional Notes:
2023 GMC 1500 Sierra Denali Ultimate tailgate opens without being commanded. This has happened approximately six times with damage to the tailgate in the last incident on 2/8/2024. There were not any warning lights. Safety is affected by having an open tailgate and cargo potentially leaving the vehicle. I have seen a recall pending for the same issue however seems to be limited to 2500 / 3500 series vehicles.
Mfg Campaign: 11571882
Recall Date: Feb 14, 2024
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Nighttime backing up is to dark to see in the camera. The reverse lights are not bright enough to highlight the area to see correctly. This is a major concern as i almost backed up over my child at night as i could not see them in the camera. Please address with manufacture to resolve the issue. This truck has one piece LED lights that can not be pulled and swapped out with a brighter bulb. would need to replace the entire fixture.
Corrective Action:
Nighttime backing up is to dark to see in the camera. The reverse lights are not bright enough to highlight the area to see correctly. This is a major concern as i almost backed up over my child at night as i could not see them in the camera. Please address with manufacture to resolve the issue. This truck has one piece LED lights that can not be pulled and swapped out with a brighter bulb. would need to replace the entire fixture.
Additional Notes:
Nighttime backing up is to dark to see in the camera. The reverse lights are not bright enough to highlight the area to see correctly. This is a major concern as i almost backed up over my child at night as i could not see them in the camera. Please address with manufacture to resolve the issue. This truck has one piece LED lights that can not be pulled and swapped out with a brighter bulb. would need to replace the entire fixture.
Mfg Campaign: 11571021
Recall Date: Feb 9, 2024
General Motors, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Leaking Diesel fuel, Leaking oil from the rear of the transfer case, making a claunking noise at the rear suspension, My safety is at risk for a possible fire and a crash from the Leaking oil. The vehicle was diagnosed with this problems on [XXX] at Caguas Chevrolet & GMC, also called United Collection Auto. parts were ordered on that date but not arrived. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Leaking Diesel fuel, Leaking oil from the rear of the transfer case, making a claunking noise at the rear suspension, My safety is at risk for a possible fire and a crash from the Leaking oil. The vehicle was diagnosed with this problems on [XXX] at Caguas Chevrolet & GMC, also called United Collection Auto. parts were ordered on that date but not arrived. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Leaking Diesel fuel, Leaking oil from the rear of the transfer case, making a claunking noise at the rear suspension, My safety is at risk for a possible fire and a crash from the Leaking oil. The vehicle was diagnosed with this problems on [XXX] at Caguas Chevrolet & GMC, also called United Collection Auto. parts were ordered on that date but not arrived. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11566879
Recall Date: Jan 22, 2024
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Leaking Diesel fuel, Leaking oil from the rear of the transfer case, making a claunking noise at the rear suspension, My safety is at risk for a possible fire and a crash from the Leaking oil. The vehicle was diagnosed with this problems on [XXX] at Caguas Chevrolet & GMC, also called United Collection Auto. parts were ordered on that date but not arrived. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Leaking Diesel fuel, Leaking oil from the rear of the transfer case, making a claunking noise at the rear suspension, My safety is at risk for a possible fire and a crash from the Leaking oil. The vehicle was diagnosed with this problems on [XXX] at Caguas Chevrolet & GMC, also called United Collection Auto. parts were ordered on that date but not arrived. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Leaking Diesel fuel, Leaking oil from the rear of the transfer case, making a claunking noise at the rear suspension, My safety is at risk for a possible fire and a crash from the Leaking oil. The vehicle was diagnosed with this problems on [XXX] at Caguas Chevrolet & GMC, also called United Collection Auto. parts were ordered on that date but not arrived. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11566879
Recall Date: Jan 22, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Leaking Diesel fuel, Leaking oil from the rear of the transfer case, making a claunking noise at the rear suspension, My safety is at risk for a possible fire and a crash from the Leaking oil. The vehicle was diagnosed with this problems on [XXX] at Caguas Chevrolet & GMC, also called United Collection Auto. parts were ordered on that date but not arrived. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Leaking Diesel fuel, Leaking oil from the rear of the transfer case, making a claunking noise at the rear suspension, My safety is at risk for a possible fire and a crash from the Leaking oil. The vehicle was diagnosed with this problems on [XXX] at Caguas Chevrolet & GMC, also called United Collection Auto. parts were ordered on that date but not arrived. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Leaking Diesel fuel, Leaking oil from the rear of the transfer case, making a claunking noise at the rear suspension, My safety is at risk for a possible fire and a crash from the Leaking oil. The vehicle was diagnosed with this problems on [XXX] at Caguas Chevrolet & GMC, also called United Collection Auto. parts were ordered on that date but not arrived. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11566879
Recall Date: Jan 22, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
We drove our Truck from Hartwell Georgia to Coloma Wisconsin on [XXX]. En route we drove through heavy rain. We got to Coloma on [XXX]. The truck sat outside overnight in cold weather. Temps were in the low 20's to high teens. On [XXX] I went out to drive the truck to town on errands. After starting it the steering would not move. Had the truck towed to Wheelers Chevrolet of Coloma. Weather had warmed up and the steering was working. The dealer kept the truck and let it sit outside overnight. The next morning they started it and the steering would not move. The brought the truck into the heated garage and after a hour or so the steering worked. They decided to keep it inside and dry it out. It sat in a heated garage till noon on the [XXX] at which time I took the truck to my wife's brother house and put it in a heated garage till we left on the morning of the [XXX] to head back home. Temps all day were below zero. We pulled off the road after about two hours and the steering began to bind up. Rotating the wheel got it loosened up and we elected to continue. About 15 minutes later on [XXX] at highway speed the steering began to lock up. I managed to get it to the side of the road. . Again rotating the wheel side to side for about 5 minutes got it to free up. We continued and made it home. Clearly there is water somewhere in the steering. Pretty scary having locked steering at speed. No problems in warm weather. I will be going to my GMC dealer today. Richard Kay superstore in Anderson SC. My service techs name at Wheelers Chevy was David Borre. Phone number 715-600-3358 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
We drove our Truck from Hartwell Georgia to Coloma Wisconsin on [XXX]. En route we drove through heavy rain. We got to Coloma on [XXX]. The truck sat outside overnight in cold weather. Temps were in the low 20's to high teens. On [XXX] I went out to drive the truck to town on errands. After starting it the steering would not move. Had the truck towed to Wheelers Chevrolet of Coloma. Weather had warmed up and the steering was working. The dealer kept the truck and let it sit outside overnight. The next morning they started it and the steering would not move. The brought the truck into the heated garage and after a hour or so the steering worked. They decided to keep it inside and dry it out. It sat in a heated garage till noon on the [XXX] at which time I took the truck to my wife's brother house and put it in a heated garage till we left on the morning of the [XXX] to head back home. Temps all day were below zero. We pulled off the road after about two hours and the steering began to bind up. Rotating the wheel got it loosened up and we elected to continue. About 15 minutes later on [XXX] at highway speed the steering began to lock up. I managed to get it to the side of the road. . Again rotating the wheel side to side for about 5 minutes got it to free up. We continued and made it home. Clearly there is water somewhere in the steering. Pretty scary having locked steering at speed. No problems in warm weather. I will be going to my GMC dealer today. Richard Kay superstore in Anderson SC. My service techs name at Wheelers Chevy was David Borre. Phone number 715-600-3358 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
We drove our Truck from Hartwell Georgia to Coloma Wisconsin on [XXX]. En route we drove through heavy rain. We got to Coloma on [XXX]. The truck sat outside overnight in cold weather. Temps were in the low 20's to high teens. On [XXX] I went out to drive the truck to town on errands. After starting it the steering would not move. Had the truck towed to Wheelers Chevrolet of Coloma. Weather had warmed up and the steering was working. The dealer kept the truck and let it sit outside overnight. The next morning they started it and the steering would not move. The brought the truck into the heated garage and after a hour or so the steering worked. They decided to keep it inside and dry it out. It sat in a heated garage till noon on the [XXX] at which time I took the truck to my wife's brother house and put it in a heated garage till we left on the morning of the [XXX] to head back home. Temps all day were below zero. We pulled off the road after about two hours and the steering began to bind up. Rotating the wheel got it loosened up and we elected to continue. About 15 minutes later on [XXX] at highway speed the steering began to lock up. I managed to get it to the side of the road. . Again rotating the wheel side to side for about 5 minutes got it to free up. We continued and made it home. Clearly there is water somewhere in the steering. Pretty scary having locked steering at speed. No problems in warm weather. I will be going to my GMC dealer today. Richard Kay superstore in Anderson SC. My service techs name at Wheelers Chevy was David Borre. Phone number 715-600-3358 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11565685
Recall Date: Jan 16, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Tailgate opens by itself, a know issue by GM and Sierra drivers. Mine was damaged by opening and banging against my travel trailer. I have been talking with GM about this since September. Today a different department told me they require up to 30 days to investigate and if I pay for the repairs myself they will cancel the investigation. Objects flying out of my pickup bed could damage my vehicle, my camper and others on the road.
Corrective Action:
Tailgate opens by itself, a know issue by GM and Sierra drivers. Mine was damaged by opening and banging against my travel trailer. I have been talking with GM about this since September. Today a different department told me they require up to 30 days to investigate and if I pay for the repairs myself they will cancel the investigation. Objects flying out of my pickup bed could damage my vehicle, my camper and others on the road.
Additional Notes:
Tailgate opens by itself, a know issue by GM and Sierra drivers. Mine was damaged by opening and banging against my travel trailer. I have been talking with GM about this since September. Today a different department told me they require up to 30 days to investigate and if I pay for the repairs myself they will cancel the investigation. Objects flying out of my pickup bed could damage my vehicle, my camper and others on the road.
Mfg Campaign: 11558402
Recall Date: Dec 4, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Purchased our truck 3 weeks ago. Driving this morning heard a loud pop then a min a second pop sounded like gun shot. The rear window both sides shattered. We have the rear defrost on. This is a horrible hazard.
Corrective Action:
Purchased our truck 3 weeks ago. Driving this morning heard a loud pop then a min a second pop sounded like gun shot. The rear window both sides shattered. We have the rear defrost on. This is a horrible hazard.
Additional Notes:
Purchased our truck 3 weeks ago. Driving this morning heard a loud pop then a min a second pop sounded like gun shot. The rear window both sides shattered. We have the rear defrost on. This is a horrible hazard.
Mfg Campaign: 11558174
Recall Date: Dec 3, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The truck jolts forward when approaching a complete stop. I have to prepare for it as I decelerate 10mph to 5mph to complete stop.
Corrective Action:
The truck jolts forward when approaching a complete stop. I have to prepare for it as I decelerate 10mph to 5mph to complete stop.
Additional Notes:
The truck jolts forward when approaching a complete stop. I have to prepare for it as I decelerate 10mph to 5mph to complete stop.
Mfg Campaign: 11558187
Recall Date: Dec 3, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The truck jolts forward when approaching a complete stop. I have to prepare for it as I decelerate 10mph to 5mph to complete stop.
Corrective Action:
The truck jolts forward when approaching a complete stop. I have to prepare for it as I decelerate 10mph to 5mph to complete stop.
Additional Notes:
The truck jolts forward when approaching a complete stop. I have to prepare for it as I decelerate 10mph to 5mph to complete stop.
Mfg Campaign: 11558187
Recall Date: Dec 3, 2023
General Motors, Llc
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Front blind spot visibility is dangerous and GMC does not provide a forward facing camera standard. Blind spot warning also not standard and visibility is subpar.
Corrective Action:
Front blind spot visibility is dangerous and GMC does not provide a forward facing camera standard. Blind spot warning also not standard and visibility is subpar.
Additional Notes:
Front blind spot visibility is dangerous and GMC does not provide a forward facing camera standard. Blind spot warning also not standard and visibility is subpar.
Mfg Campaign: 11558188
Recall Date: Dec 3, 2023
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Front blind spot visibility is dangerous and GMC does not provide a forward facing camera standard. Blind spot warning also not standard and visibility is subpar.
Corrective Action:
Front blind spot visibility is dangerous and GMC does not provide a forward facing camera standard. Blind spot warning also not standard and visibility is subpar.
Additional Notes:
Front blind spot visibility is dangerous and GMC does not provide a forward facing camera standard. Blind spot warning also not standard and visibility is subpar.
Mfg Campaign: 11558188
Recall Date: Dec 3, 2023
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