Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9171) or go to www.nhtsa.gov.
Mfg Campaign: N252494000
Recall Date: Apr 24, 2025
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2023 Chevrolet Silverado 1500, GMC Sierra 1500, 2023-2024 Chevrolet Tahoe, Suburban, GMC Yukon, Yukon XL, Cadillac Escalade, and Escalade ESV vehicles. The electronic brake control module software may fail to display a warning light when a loss of brake fluid occurs. As such, these vehicles fail to comply with the requirements of Federal Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N242447990
Recall Date: Sep 12, 2024
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2020-2023 Cadillac CT4 and CT5; 2021-2023 Buick Envision; and 2022-2023 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles. The daytime running lights (DRLs) may not deactivate when the headlights are on. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N222386380
Recall Date: Dec 8, 2022
Consumer Complaints
314 ComplaintsGeneral Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Engine goes to limp mode multiple times 3 of which happened getting onto the highway and almost creating an accident due to the reduced acceleration mode. CODe u0656 00 popped up each time. Dealer has yet to rectify due to lack of appointments… making me keep the vehicle saying it’s drivable but each time randomly goes into the reduced acceleration mode every restart. (Blasius GMC Branford CT)
Corrective Action:
Engine goes to limp mode multiple times 3 of which happened getting onto the highway and almost creating an accident due to the reduced acceleration mode. CODe u0656 00 popped up each time. Dealer has yet to rectify due to lack of appointments… making me keep the vehicle saying it’s drivable but each time randomly goes into the reduced acceleration mode every restart. (Blasius GMC Branford CT)
Additional Notes:
Engine goes to limp mode multiple times 3 of which happened getting onto the highway and almost creating an accident due to the reduced acceleration mode. CODe u0656 00 popped up each time. Dealer has yet to rectify due to lack of appointments… making me keep the vehicle saying it’s drivable but each time randomly goes into the reduced acceleration mode every restart. (Blasius GMC Branford CT)
Mfg Campaign: 11608347
Recall Date: Aug 13, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Engine goes to limp mode multiple times 3 of which happened getting onto the highway and almost creating an accident due to the reduced acceleration mode. CODe u0656 00 popped up each time. Dealer has yet to rectify due to lack of appointments… making me keep the vehicle saying it’s drivable but each time randomly goes into the reduced acceleration mode every restart. (Blasius GMC Branford CT)
Corrective Action:
Engine goes to limp mode multiple times 3 of which happened getting onto the highway and almost creating an accident due to the reduced acceleration mode. CODe u0656 00 popped up each time. Dealer has yet to rectify due to lack of appointments… making me keep the vehicle saying it’s drivable but each time randomly goes into the reduced acceleration mode every restart. (Blasius GMC Branford CT)
Additional Notes:
Engine goes to limp mode multiple times 3 of which happened getting onto the highway and almost creating an accident due to the reduced acceleration mode. CODe u0656 00 popped up each time. Dealer has yet to rectify due to lack of appointments… making me keep the vehicle saying it’s drivable but each time randomly goes into the reduced acceleration mode every restart. (Blasius GMC Branford CT)
Mfg Campaign: 11608347
Recall Date: Aug 13, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Approx 17 months after purchase, tailgate release button (the lower button on the tailgate that is used to open (fully) the tailgate) stopped releasing the tailgate, however tailgate releases randomly when opening one of the truck doors. Based on the "fix" that has been subscribed for existing Chevy & GMC trucks with recalls for this same problem (although my truck isn't covered by current recalls) , my mechanic has ordered a new tailgate release switch (or whatever it is called) which they are installing tomorrow.
Corrective Action:
Approx 17 months after purchase, tailgate release button (the lower button on the tailgate that is used to open (fully) the tailgate) stopped releasing the tailgate, however tailgate releases randomly when opening one of the truck doors. Based on the "fix" that has been subscribed for existing Chevy & GMC trucks with recalls for this same problem (although my truck isn't covered by current recalls) , my mechanic has ordered a new tailgate release switch (or whatever it is called) which they are installing tomorrow.
Additional Notes:
Approx 17 months after purchase, tailgate release button (the lower button on the tailgate that is used to open (fully) the tailgate) stopped releasing the tailgate, however tailgate releases randomly when opening one of the truck doors. Based on the "fix" that has been subscribed for existing Chevy & GMC trucks with recalls for this same problem (although my truck isn't covered by current recalls) , my mechanic has ordered a new tailgate release switch (or whatever it is called) which they are installing tomorrow.
Mfg Campaign: 11605042
Recall Date: Jul 29, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
In late February/early March, my GMC Sierra with around 9000 miles had the following to occur on a cold start: check engine light came on as well as the service esc light & traction control light, truck shuddered and shimmied. Took for service on March 4, 2024 with 9774 miles on odometer, where service tech said they couldn't duplicate concern (see attachments: March Service Invoice Pg 1 & 2). Took truck home & same issues kept occurring especially on cold mornings & days. Took the truck back for service on April 1, 2024 with 10895 miles on odometer. Told them to keep it till its fixed & to start it on cold mornings because thats when problem occurs. They had truck till April 12, 2024 and were able to duplicate the concern. Dealer changed the fuel injector (that was not the problem). Service tech finally found the cylinder 8 has a misfire until vehicle gets to operating temperature. They replaced all 8 lifters in bank 2 (right side) & gave me an oil change. This seems to have fixed the problem, but I won't really know until winter 2025. My problem with this lifter issue is that this engine will probably only last for 3 maybe 4 years tops because of all the metal shavings that are roaming around in the engine. This has been a problem with GM engines for some time & GM has yet to fix it or at least take responsibility for their poor engineering. I paid over $70,000 (of which GM made around $17,000) for this truck only to have the engine probably make it for a few years. My last truck I kept for 10 years. I don't see this happening with this truck.
Corrective Action:
In late February/early March, my GMC Sierra with around 9000 miles had the following to occur on a cold start: check engine light came on as well as the service esc light & traction control light, truck shuddered and shimmied. Took for service on March 4, 2024 with 9774 miles on odometer, where service tech said they couldn't duplicate concern (see attachments: March Service Invoice Pg 1 & 2). Took truck home & same issues kept occurring especially on cold mornings & days. Took the truck back for service on April 1, 2024 with 10895 miles on odometer. Told them to keep it till its fixed & to start it on cold mornings because thats when problem occurs. They had truck till April 12, 2024 and were able to duplicate the concern. Dealer changed the fuel injector (that was not the problem). Service tech finally found the cylinder 8 has a misfire until vehicle gets to operating temperature. They replaced all 8 lifters in bank 2 (right side) & gave me an oil change. This seems to have fixed the problem, but I won't really know until winter 2025. My problem with this lifter issue is that this engine will probably only last for 3 maybe 4 years tops because of all the metal shavings that are roaming around in the engine. This has been a problem with GM engines for some time & GM has yet to fix it or at least take responsibility for their poor engineering. I paid over $70,000 (of which GM made around $17,000) for this truck only to have the engine probably make it for a few years. My last truck I kept for 10 years. I don't see this happening with this truck.
Additional Notes:
In late February/early March, my GMC Sierra with around 9000 miles had the following to occur on a cold start: check engine light came on as well as the service esc light & traction control light, truck shuddered and shimmied. Took for service on March 4, 2024 with 9774 miles on odometer, where service tech said they couldn't duplicate concern (see attachments: March Service Invoice Pg 1 & 2). Took truck home & same issues kept occurring especially on cold mornings & days. Took the truck back for service on April 1, 2024 with 10895 miles on odometer. Told them to keep it till its fixed & to start it on cold mornings because thats when problem occurs. They had truck till April 12, 2024 and were able to duplicate the concern. Dealer changed the fuel injector (that was not the problem). Service tech finally found the cylinder 8 has a misfire until vehicle gets to operating temperature. They replaced all 8 lifters in bank 2 (right side) & gave me an oil change. This seems to have fixed the problem, but I won't really know until winter 2025. My problem with this lifter issue is that this engine will probably only last for 3 maybe 4 years tops because of all the metal shavings that are roaming around in the engine. This has been a problem with GM engines for some time & GM has yet to fix it or at least take responsibility for their poor engineering. I paid over $70,000 (of which GM made around $17,000) for this truck only to have the engine probably make it for a few years. My last truck I kept for 10 years. I don't see this happening with this truck.
Mfg Campaign: 11604846
Recall Date: Jul 26, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
after driving for a few minutes when down shifting vehicle will lock gears making the rear tires slide until a loud pop. May drive fine for a few miles again then reoccurring at any speed dealer said to drive it on SAFETY CONCERN but i did. truck has been at dealer for 2 months now. but am aware of more than mine with the same problem at the same dealership located at laura buick gmc in collinsville illinois
Corrective Action:
after driving for a few minutes when down shifting vehicle will lock gears making the rear tires slide until a loud pop. May drive fine for a few miles again then reoccurring at any speed dealer said to drive it on SAFETY CONCERN but i did. truck has been at dealer for 2 months now. but am aware of more than mine with the same problem at the same dealership located at laura buick gmc in collinsville illinois
Additional Notes:
after driving for a few minutes when down shifting vehicle will lock gears making the rear tires slide until a loud pop. May drive fine for a few miles again then reoccurring at any speed dealer said to drive it on SAFETY CONCERN but i did. truck has been at dealer for 2 months now. but am aware of more than mine with the same problem at the same dealership located at laura buick gmc in collinsville illinois
Mfg Campaign: 11598818
Recall Date: Jul 4, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The transmission failed as I as was turning on to a highway. It seemed like it was rapidly shifting between two gears, but I could not accelerate for several seconds and had to immediately pull over into the ditch to avoid a high speed collision. I took it to the shop the next day. The transmission valve body failed, which appears to be a common issue as I've researched incidents like this online. The part was on backorder. Once it arrived at the dealership, the replacement valve body immediately failed again. Now a 3rd valve body is on backorder with no ETA. I've been without my truck for over a month now with no end in site, and I do not have confidence that a 3rd replacement is going to provide a proper and long lasting fix.
Corrective Action:
The transmission failed as I as was turning on to a highway. It seemed like it was rapidly shifting between two gears, but I could not accelerate for several seconds and had to immediately pull over into the ditch to avoid a high speed collision. I took it to the shop the next day. The transmission valve body failed, which appears to be a common issue as I've researched incidents like this online. The part was on backorder. Once it arrived at the dealership, the replacement valve body immediately failed again. Now a 3rd valve body is on backorder with no ETA. I've been without my truck for over a month now with no end in site, and I do not have confidence that a 3rd replacement is going to provide a proper and long lasting fix.
Additional Notes:
The transmission failed as I as was turning on to a highway. It seemed like it was rapidly shifting between two gears, but I could not accelerate for several seconds and had to immediately pull over into the ditch to avoid a high speed collision. I took it to the shop the next day. The transmission valve body failed, which appears to be a common issue as I've researched incidents like this online. The part was on backorder. Once it arrived at the dealership, the replacement valve body immediately failed again. Now a 3rd valve body is on backorder with no ETA. I've been without my truck for over a month now with no end in site, and I do not have confidence that a 3rd replacement is going to provide a proper and long lasting fix.
Mfg Campaign: 11593898
Recall Date: Jun 12, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
On May 5, 2024, while driving my 2023 GMC Sierra truck on HWY 40 near Holbrook, AZ, the tailgate lowered un-commanded twice while driving. I called GMC and they told me that my vin is not included in the recall. There is a recall for this exact problem however GMC said it is only for GMCC truck built at a specific plant. This happened twice and did significant damage to my tailgate.
Corrective Action:
On May 5, 2024, while driving my 2023 GMC Sierra truck on HWY 40 near Holbrook, AZ, the tailgate lowered un-commanded twice while driving. I called GMC and they told me that my vin is not included in the recall. There is a recall for this exact problem however GMC said it is only for GMCC truck built at a specific plant. This happened twice and did significant damage to my tailgate.
Additional Notes:
On May 5, 2024, while driving my 2023 GMC Sierra truck on HWY 40 near Holbrook, AZ, the tailgate lowered un-commanded twice while driving. I called GMC and they told me that my vin is not included in the recall. There is a recall for this exact problem however GMC said it is only for GMCC truck built at a specific plant. This happened twice and did significant damage to my tailgate.
Mfg Campaign: 11590258
Recall Date: May 22, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I bought truck brand new one week later the tailgate opened while driving and hit the trailer and destroyed the tailgate. So I bought a brand New tailgate and repaired truck. Few months ago it happened again all my tools flew out into the highway almost caused a major accident and destroyed my saw and tools got thrown all over the road. Last week it opened again and destroyed the new tailgate I bought. The dealer is aware, gmc is aware and no parts to fix it or does anyone want to help me just let me drive a truck that is so unsafe. It's all over the internet this issue people are saying there tailgate opens while driving and gmc made a statement saying they are aware but not helping me. Sold me a truck for alot of money knowing it's a major dangerous defect that can cause major damage and serious injury on the road.
Corrective Action:
I bought truck brand new one week later the tailgate opened while driving and hit the trailer and destroyed the tailgate. So I bought a brand New tailgate and repaired truck. Few months ago it happened again all my tools flew out into the highway almost caused a major accident and destroyed my saw and tools got thrown all over the road. Last week it opened again and destroyed the new tailgate I bought. The dealer is aware, gmc is aware and no parts to fix it or does anyone want to help me just let me drive a truck that is so unsafe. It's all over the internet this issue people are saying there tailgate opens while driving and gmc made a statement saying they are aware but not helping me. Sold me a truck for alot of money knowing it's a major dangerous defect that can cause major damage and serious injury on the road.
Additional Notes:
I bought truck brand new one week later the tailgate opened while driving and hit the trailer and destroyed the tailgate. So I bought a brand New tailgate and repaired truck. Few months ago it happened again all my tools flew out into the highway almost caused a major accident and destroyed my saw and tools got thrown all over the road. Last week it opened again and destroyed the new tailgate I bought. The dealer is aware, gmc is aware and no parts to fix it or does anyone want to help me just let me drive a truck that is so unsafe. It's all over the internet this issue people are saying there tailgate opens while driving and gmc made a statement saying they are aware but not helping me. Sold me a truck for alot of money knowing it's a major dangerous defect that can cause major damage and serious injury on the road.
Mfg Campaign: 11586675
Recall Date: May 2, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I bought truck brand new one week later the tailgate opened while driving and hit the trailer and destroyed the tailgate. So I bought a brand New tailgate and repaired truck. Few months ago it happened again all my tools flew out into the highway almost caused a major accident and destroyed my saw and tools got thrown all over the road. Last week it opened again and destroyed the new tailgate I bought. The dealer is aware, gmc is aware and no parts to fix it or does anyone want to help me just let me drive a truck that is so unsafe. It's all over the internet this issue people are saying there tailgate opens while driving and gmc made a statement saying they are aware but not helping me. Sold me a truck for alot of money knowing it's a major dangerous defect that can cause major damage and serious injury on the road.
Corrective Action:
I bought truck brand new one week later the tailgate opened while driving and hit the trailer and destroyed the tailgate. So I bought a brand New tailgate and repaired truck. Few months ago it happened again all my tools flew out into the highway almost caused a major accident and destroyed my saw and tools got thrown all over the road. Last week it opened again and destroyed the new tailgate I bought. The dealer is aware, gmc is aware and no parts to fix it or does anyone want to help me just let me drive a truck that is so unsafe. It's all over the internet this issue people are saying there tailgate opens while driving and gmc made a statement saying they are aware but not helping me. Sold me a truck for alot of money knowing it's a major dangerous defect that can cause major damage and serious injury on the road.
Additional Notes:
I bought truck brand new one week later the tailgate opened while driving and hit the trailer and destroyed the tailgate. So I bought a brand New tailgate and repaired truck. Few months ago it happened again all my tools flew out into the highway almost caused a major accident and destroyed my saw and tools got thrown all over the road. Last week it opened again and destroyed the new tailgate I bought. The dealer is aware, gmc is aware and no parts to fix it or does anyone want to help me just let me drive a truck that is so unsafe. It's all over the internet this issue people are saying there tailgate opens while driving and gmc made a statement saying they are aware but not helping me. Sold me a truck for alot of money knowing it's a major dangerous defect that can cause major damage and serious injury on the road.
Mfg Campaign: 11586675
Recall Date: May 2, 2024
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The bed tailgate will come down on its own. There is no warning or message to indicate the tailgate is down. This has happened at least 6 times in the past 6 months. The dealer is aware and some models have had a recall but I have not gotten one yet. The danger is something coming out of the bed while driving down the road, which happened to me and lost a crate with trailer ball hitch and straps. I don't know if it caused an issue because i don't know when or where it fell out. Googling this shows it is happening a lot. Very dangerous and some sort of correction or warning.
Corrective Action:
The bed tailgate will come down on its own. There is no warning or message to indicate the tailgate is down. This has happened at least 6 times in the past 6 months. The dealer is aware and some models have had a recall but I have not gotten one yet. The danger is something coming out of the bed while driving down the road, which happened to me and lost a crate with trailer ball hitch and straps. I don't know if it caused an issue because i don't know when or where it fell out. Googling this shows it is happening a lot. Very dangerous and some sort of correction or warning.
Additional Notes:
The bed tailgate will come down on its own. There is no warning or message to indicate the tailgate is down. This has happened at least 6 times in the past 6 months. The dealer is aware and some models have had a recall but I have not gotten one yet. The danger is something coming out of the bed while driving down the road, which happened to me and lost a crate with trailer ball hitch and straps. I don't know if it caused an issue because i don't know when or where it fell out. Googling this shows it is happening a lot. Very dangerous and some sort of correction or warning.
Mfg Campaign: 11585387
Recall Date: Apr 26, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the vehicle started to shake abnormally with the check engine warning light illuminated. The contact stated that after arriving at a parking structure, the transmission warning light illuminated. The vehicle was towed to the local dealer where it was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000.
Corrective Action:
The contact owns a 2023 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the vehicle started to shake abnormally with the check engine warning light illuminated. The contact stated that after arriving at a parking structure, the transmission warning light illuminated. The vehicle was towed to the local dealer where it was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000.
Additional Notes:
The contact owns a 2023 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the vehicle started to shake abnormally with the check engine warning light illuminated. The contact stated that after arriving at a parking structure, the transmission warning light illuminated. The vehicle was towed to the local dealer where it was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000.
Mfg Campaign: 11585259
Recall Date: Apr 25, 2024
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2023 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the vehicle started to shake abnormally with the check engine warning light illuminated. The contact stated that after arriving at a parking structure, the transmission warning light illuminated. The vehicle was towed to the local dealer where it was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000.
Corrective Action:
The contact owns a 2023 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the vehicle started to shake abnormally with the check engine warning light illuminated. The contact stated that after arriving at a parking structure, the transmission warning light illuminated. The vehicle was towed to the local dealer where it was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000.
Additional Notes:
The contact owns a 2023 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the vehicle started to shake abnormally with the check engine warning light illuminated. The contact stated that after arriving at a parking structure, the transmission warning light illuminated. The vehicle was towed to the local dealer where it was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,000.
Mfg Campaign: 11585259
Recall Date: Apr 25, 2024
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Purchased vehicle new June 23 2023 and Super Cruise never worked and if engaged acted erratically . Vehicle spent over 40 days in several GM dealerships for the issue and one dealer even charged me for installing a warranty part.. GM filled a case 9-10220813020 but were not helpful in dealing with dealers and to add insult to injury would not even reimburse me for warranty work or in any way compensate me for my time and efforts to fix the issue. Frustrated with GMs indifference I traded the vehicle in March 2024.
Corrective Action:
Purchased vehicle new June 23 2023 and Super Cruise never worked and if engaged acted erratically . Vehicle spent over 40 days in several GM dealerships for the issue and one dealer even charged me for installing a warranty part.. GM filled a case 9-10220813020 but were not helpful in dealing with dealers and to add insult to injury would not even reimburse me for warranty work or in any way compensate me for my time and efforts to fix the issue. Frustrated with GMs indifference I traded the vehicle in March 2024.
Additional Notes:
Purchased vehicle new June 23 2023 and Super Cruise never worked and if engaged acted erratically . Vehicle spent over 40 days in several GM dealerships for the issue and one dealer even charged me for installing a warranty part.. GM filled a case 9-10220813020 but were not helpful in dealing with dealers and to add insult to injury would not even reimburse me for warranty work or in any way compensate me for my time and efforts to fix the issue. Frustrated with GMs indifference I traded the vehicle in March 2024.
Mfg Campaign: 11584185
Recall Date: Apr 20, 2024
General Motors, Llc
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Purchased vehicle new June 23 2023 and Super Cruise never worked and if engaged acted erratically . Vehicle spent over 40 days in several GM dealerships for the issue and one dealer even charged me for installing a warranty part.. GM filled a case 9-10220813020 but were not helpful in dealing with dealers and to add insult to injury would not even reimburse me for warranty work or in any way compensate me for my time and efforts to fix the issue. Frustrated with GMs indifference I traded the vehicle in March 2024.
Corrective Action:
Purchased vehicle new June 23 2023 and Super Cruise never worked and if engaged acted erratically . Vehicle spent over 40 days in several GM dealerships for the issue and one dealer even charged me for installing a warranty part.. GM filled a case 9-10220813020 but were not helpful in dealing with dealers and to add insult to injury would not even reimburse me for warranty work or in any way compensate me for my time and efforts to fix the issue. Frustrated with GMs indifference I traded the vehicle in March 2024.
Additional Notes:
Purchased vehicle new June 23 2023 and Super Cruise never worked and if engaged acted erratically . Vehicle spent over 40 days in several GM dealerships for the issue and one dealer even charged me for installing a warranty part.. GM filled a case 9-10220813020 but were not helpful in dealing with dealers and to add insult to injury would not even reimburse me for warranty work or in any way compensate me for my time and efforts to fix the issue. Frustrated with GMs indifference I traded the vehicle in March 2024.
Mfg Campaign: 11584185
Recall Date: Apr 20, 2024
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driving and the tailgate opened/released on its own
Corrective Action:
Driving and the tailgate opened/released on its own
Additional Notes:
Driving and the tailgate opened/released on its own
Mfg Campaign: 11583656
Recall Date: Apr 17, 2024
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Pulled up to a stop sign and attempt to make a right turn as I was in the turn the steering wheel locked up in the turn which almost caused and accident . I had to get the vehicle towed to Wyatt Johnson GMC dealership in Clarksville TN. I purchased this truck in Jan 2024 from Romain Cross Pointe Auto Park in Evansville ,Indiana at 7600 E Division St, Evansville, IN 47715 it had 13k miles. I'm the second owner I only put 2k miles since ownership. I was able to obtain a vehicle history report which shows this has been an on going problem among other issues DTC code U0131 Lost communication with Power steering Module shows at least 9 times that Romain GMC try to fix the problem. This is extremely dangerous to drive and the steering goes out this has been a known problem.. See attachments
Corrective Action:
Pulled up to a stop sign and attempt to make a right turn as I was in the turn the steering wheel locked up in the turn which almost caused and accident . I had to get the vehicle towed to Wyatt Johnson GMC dealership in Clarksville TN. I purchased this truck in Jan 2024 from Romain Cross Pointe Auto Park in Evansville ,Indiana at 7600 E Division St, Evansville, IN 47715 it had 13k miles. I'm the second owner I only put 2k miles since ownership. I was able to obtain a vehicle history report which shows this has been an on going problem among other issues DTC code U0131 Lost communication with Power steering Module shows at least 9 times that Romain GMC try to fix the problem. This is extremely dangerous to drive and the steering goes out this has been a known problem.. See attachments
Additional Notes:
Pulled up to a stop sign and attempt to make a right turn as I was in the turn the steering wheel locked up in the turn which almost caused and accident . I had to get the vehicle towed to Wyatt Johnson GMC dealership in Clarksville TN. I purchased this truck in Jan 2024 from Romain Cross Pointe Auto Park in Evansville ,Indiana at 7600 E Division St, Evansville, IN 47715 it had 13k miles. I'm the second owner I only put 2k miles since ownership. I was able to obtain a vehicle history report which shows this has been an on going problem among other issues DTC code U0131 Lost communication with Power steering Module shows at least 9 times that Romain GMC try to fix the problem. This is extremely dangerous to drive and the steering goes out this has been a known problem.. See attachments
Mfg Campaign: 11582051
Recall Date: Apr 10, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Pulled up to a stop sign and attempt to make a right turn as I was in the turn the steering wheel locked up in the turn which almost caused and accident . I had to get the vehicle towed to Wyatt Johnson GMC dealership in Clarksville TN. I purchased this truck in Jan 2024 from Romain Cross Pointe Auto Park in Evansville ,Indiana at 7600 E Division St, Evansville, IN 47715 it had 13k miles. I'm the second owner I only put 2k miles since ownership. I was able to obtain a vehicle history report which shows this has been an on going problem among other issues DTC code U0131 Lost communication with Power steering Module shows at least 9 times that Romain GMC try to fix the problem. This is extremely dangerous to drive and the steering goes out this has been a known problem.. See attachments
Corrective Action:
Pulled up to a stop sign and attempt to make a right turn as I was in the turn the steering wheel locked up in the turn which almost caused and accident . I had to get the vehicle towed to Wyatt Johnson GMC dealership in Clarksville TN. I purchased this truck in Jan 2024 from Romain Cross Pointe Auto Park in Evansville ,Indiana at 7600 E Division St, Evansville, IN 47715 it had 13k miles. I'm the second owner I only put 2k miles since ownership. I was able to obtain a vehicle history report which shows this has been an on going problem among other issues DTC code U0131 Lost communication with Power steering Module shows at least 9 times that Romain GMC try to fix the problem. This is extremely dangerous to drive and the steering goes out this has been a known problem.. See attachments
Additional Notes:
Pulled up to a stop sign and attempt to make a right turn as I was in the turn the steering wheel locked up in the turn which almost caused and accident . I had to get the vehicle towed to Wyatt Johnson GMC dealership in Clarksville TN. I purchased this truck in Jan 2024 from Romain Cross Pointe Auto Park in Evansville ,Indiana at 7600 E Division St, Evansville, IN 47715 it had 13k miles. I'm the second owner I only put 2k miles since ownership. I was able to obtain a vehicle history report which shows this has been an on going problem among other issues DTC code U0131 Lost communication with Power steering Module shows at least 9 times that Romain GMC try to fix the problem. This is extremely dangerous to drive and the steering goes out this has been a known problem.. See attachments
Mfg Campaign: 11582051
Recall Date: Apr 10, 2024
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Pulled up to a stop sign and attempt to make a right turn as I was in the turn the steering wheel locked up in the turn which almost caused and accident . I had to get the vehicle towed to Wyatt Johnson GMC dealership in Clarksville TN. I purchased this truck in Jan 2024 from Romain Cross Pointe Auto Park in Evansville ,Indiana at 7600 E Division St, Evansville, IN 47715 it had 13k miles. I'm the second owner I only put 2k miles since ownership. I was able to obtain a vehicle history report which shows this has been an on going problem among other issues DTC code U0131 Lost communication with Power steering Module shows at least 9 times that Romain GMC try to fix the problem. This is extremely dangerous to drive and the steering goes out this has been a known problem.. See attachments
Corrective Action:
Pulled up to a stop sign and attempt to make a right turn as I was in the turn the steering wheel locked up in the turn which almost caused and accident . I had to get the vehicle towed to Wyatt Johnson GMC dealership in Clarksville TN. I purchased this truck in Jan 2024 from Romain Cross Pointe Auto Park in Evansville ,Indiana at 7600 E Division St, Evansville, IN 47715 it had 13k miles. I'm the second owner I only put 2k miles since ownership. I was able to obtain a vehicle history report which shows this has been an on going problem among other issues DTC code U0131 Lost communication with Power steering Module shows at least 9 times that Romain GMC try to fix the problem. This is extremely dangerous to drive and the steering goes out this has been a known problem.. See attachments
Additional Notes:
Pulled up to a stop sign and attempt to make a right turn as I was in the turn the steering wheel locked up in the turn which almost caused and accident . I had to get the vehicle towed to Wyatt Johnson GMC dealership in Clarksville TN. I purchased this truck in Jan 2024 from Romain Cross Pointe Auto Park in Evansville ,Indiana at 7600 E Division St, Evansville, IN 47715 it had 13k miles. I'm the second owner I only put 2k miles since ownership. I was able to obtain a vehicle history report which shows this has been an on going problem among other issues DTC code U0131 Lost communication with Power steering Module shows at least 9 times that Romain GMC try to fix the problem. This is extremely dangerous to drive and the steering goes out this has been a known problem.. See attachments
Mfg Campaign: 11582051
Recall Date: Apr 10, 2024
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM:ADAS:BLINDSPOT:WARNING:LAMP
Potential Consequences:
The contact owns a 2023 GMC Sierra 1500. The contact stated that the vehicle was idling excessively high without the accelerator pedal being depressed. While driving 70 MPH, the tailgate unintendedly opened. The tailgate warning light was illuminated. Additionally, the blind spot detection warning light illuminated without another vehicle being nearby. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 6,100.
Corrective Action:
The contact owns a 2023 GMC Sierra 1500. The contact stated that the vehicle was idling excessively high without the accelerator pedal being depressed. While driving 70 MPH, the tailgate unintendedly opened. The tailgate warning light was illuminated. Additionally, the blind spot detection warning light illuminated without another vehicle being nearby. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 6,100.
Additional Notes:
The contact owns a 2023 GMC Sierra 1500. The contact stated that the vehicle was idling excessively high without the accelerator pedal being depressed. While driving 70 MPH, the tailgate unintendedly opened. The tailgate warning light was illuminated. Additionally, the blind spot detection warning light illuminated without another vehicle being nearby. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 6,100.
Mfg Campaign: 11580045
Recall Date: Mar 29, 2024
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2023 GMC Sierra 1500. The contact stated that the vehicle was idling excessively high without the accelerator pedal being depressed. While driving 70 MPH, the tailgate unintendedly opened. The tailgate warning light was illuminated. Additionally, the blind spot detection warning light illuminated without another vehicle being nearby. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 6,100.
Corrective Action:
The contact owns a 2023 GMC Sierra 1500. The contact stated that the vehicle was idling excessively high without the accelerator pedal being depressed. While driving 70 MPH, the tailgate unintendedly opened. The tailgate warning light was illuminated. Additionally, the blind spot detection warning light illuminated without another vehicle being nearby. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 6,100.
Additional Notes:
The contact owns a 2023 GMC Sierra 1500. The contact stated that the vehicle was idling excessively high without the accelerator pedal being depressed. While driving 70 MPH, the tailgate unintendedly opened. The tailgate warning light was illuminated. Additionally, the blind spot detection warning light illuminated without another vehicle being nearby. The vehicle was taken to the local dealer, who was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 6,100.
Mfg Campaign: 11580045
Recall Date: Mar 29, 2024
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