Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
Consumer Complaints
379 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The shift to Park locks up and will not allow the vehicle to turn off. Receive an error message that the vehicle is not in Park.
Corrective Action:
The shift to Park locks up and will not allow the vehicle to turn off. Receive an error message that the vehicle is not in Park.
Additional Notes:
The shift to Park locks up and will not allow the vehicle to turn off. Receive an error message that the vehicle is not in Park.
Mfg Campaign: 11523843
Recall Date: May 25, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There have been no reported recalls yet my vehicle is on it's third battery since purchasing it? How is this possible?
Corrective Action:
There have been no reported recalls yet my vehicle is on it's third battery since purchasing it? How is this possible?
Additional Notes:
There have been no reported recalls yet my vehicle is on it's third battery since purchasing it? How is this possible?
Mfg Campaign: 11523523
Recall Date: May 23, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The electrical and gear shift failed, causing a problem that GMC calls “shift to park.” Even when the car is placed in park, the car does not recognize that it was placed in park and cannot be turned off, preventing the driver from leaving the running car. This is a known problem that multiple dealers are aware of and there even appears to be a recall and lawsuits on the 2018 Acadias. However, on my 2019 Acadia, which has the same problem as the 2018 vehicle, this is a problem that costs hundreds of dollars to fix. This should be recalled because it renders the vehicle a safety hazard because it cannot be turned off and it is a known GMC problem that they refuse to fix.
Corrective Action:
The electrical and gear shift failed, causing a problem that GMC calls “shift to park.” Even when the car is placed in park, the car does not recognize that it was placed in park and cannot be turned off, preventing the driver from leaving the running car. This is a known problem that multiple dealers are aware of and there even appears to be a recall and lawsuits on the 2018 Acadias. However, on my 2019 Acadia, which has the same problem as the 2018 vehicle, this is a problem that costs hundreds of dollars to fix. This should be recalled because it renders the vehicle a safety hazard because it cannot be turned off and it is a known GMC problem that they refuse to fix.
Additional Notes:
The electrical and gear shift failed, causing a problem that GMC calls “shift to park.” Even when the car is placed in park, the car does not recognize that it was placed in park and cannot be turned off, preventing the driver from leaving the running car. This is a known problem that multiple dealers are aware of and there even appears to be a recall and lawsuits on the 2018 Acadias. However, on my 2019 Acadia, which has the same problem as the 2018 vehicle, this is a problem that costs hundreds of dollars to fix. This should be recalled because it renders the vehicle a safety hazard because it cannot be turned off and it is a known GMC problem that they refuse to fix.
Mfg Campaign: 11522846
Recall Date: May 19, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The electrical and gear shift failed, causing a problem that GMC calls “shift to park.” Even when the car is placed in park, the car does not recognize that it was placed in park and cannot be turned off, preventing the driver from leaving the running car. This is a known problem that multiple dealers are aware of and there even appears to be a recall and lawsuits on the 2018 Acadias. However, on my 2019 Acadia, which has the same problem as the 2018 vehicle, this is a problem that costs hundreds of dollars to fix. This should be recalled because it renders the vehicle a safety hazard because it cannot be turned off and it is a known GMC problem that they refuse to fix.
Corrective Action:
The electrical and gear shift failed, causing a problem that GMC calls “shift to park.” Even when the car is placed in park, the car does not recognize that it was placed in park and cannot be turned off, preventing the driver from leaving the running car. This is a known problem that multiple dealers are aware of and there even appears to be a recall and lawsuits on the 2018 Acadias. However, on my 2019 Acadia, which has the same problem as the 2018 vehicle, this is a problem that costs hundreds of dollars to fix. This should be recalled because it renders the vehicle a safety hazard because it cannot be turned off and it is a known GMC problem that they refuse to fix.
Additional Notes:
The electrical and gear shift failed, causing a problem that GMC calls “shift to park.” Even when the car is placed in park, the car does not recognize that it was placed in park and cannot be turned off, preventing the driver from leaving the running car. This is a known problem that multiple dealers are aware of and there even appears to be a recall and lawsuits on the 2018 Acadias. However, on my 2019 Acadia, which has the same problem as the 2018 vehicle, this is a problem that costs hundreds of dollars to fix. This should be recalled because it renders the vehicle a safety hazard because it cannot be turned off and it is a known GMC problem that they refuse to fix.
Mfg Campaign: 11522846
Recall Date: May 19, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
I’ve had 2 issues with the thermostat going bad. The official part is called the water outlet assembly that includes the thermostat. I’ve also had several others tell me they have had this issue.
Corrective Action:
I’ve had 2 issues with the thermostat going bad. The official part is called the water outlet assembly that includes the thermostat. I’ve also had several others tell me they have had this issue.
Additional Notes:
I’ve had 2 issues with the thermostat going bad. The official part is called the water outlet assembly that includes the thermostat. I’ve also had several others tell me they have had this issue.
Mfg Campaign: 11522882
Recall Date: May 19, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 GMC Acadia. The contact stated that after the transmission was shifted into park(P), the “Shift to Park” message was displayed. The contact shifted the gear shifter into several other gears and was able to turn off the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and confirmed that there was no recall associated with the VIN. The failure mileage was approximately 60,000.
Corrective Action:
The contact owns a 2019 GMC Acadia. The contact stated that after the transmission was shifted into park(P), the “Shift to Park” message was displayed. The contact shifted the gear shifter into several other gears and was able to turn off the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and confirmed that there was no recall associated with the VIN. The failure mileage was approximately 60,000.
Additional Notes:
The contact owns a 2019 GMC Acadia. The contact stated that after the transmission was shifted into park(P), the “Shift to Park” message was displayed. The contact shifted the gear shifter into several other gears and was able to turn off the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and confirmed that there was no recall associated with the VIN. The failure mileage was approximately 60,000.
Mfg Campaign: 11522339
Recall Date: May 16, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Several times we were unable to put the vehicle in park which would not allow the car to be cut off. I went on line to read reviews about this kind of problem and found bulletin 19-NA-206 describing the shifter assembly as a common problem on this vehicle. A Gen shifter harness was replaced at a cos of $589 with a two year warranty and was told that this will probably happen again. (Gen Shifter Harness) We are now afraid to take trips now because we use to make many stops in small towns to visit relatives. My wife wants to get another kind of vehicle because of this problem. We have purchased four cadillacs and two GMC vehicles from Coulter Cadillac but no problems with the Cadillacs.
Corrective Action:
Several times we were unable to put the vehicle in park which would not allow the car to be cut off. I went on line to read reviews about this kind of problem and found bulletin 19-NA-206 describing the shifter assembly as a common problem on this vehicle. A Gen shifter harness was replaced at a cos of $589 with a two year warranty and was told that this will probably happen again. (Gen Shifter Harness) We are now afraid to take trips now because we use to make many stops in small towns to visit relatives. My wife wants to get another kind of vehicle because of this problem. We have purchased four cadillacs and two GMC vehicles from Coulter Cadillac but no problems with the Cadillacs.
Additional Notes:
Several times we were unable to put the vehicle in park which would not allow the car to be cut off. I went on line to read reviews about this kind of problem and found bulletin 19-NA-206 describing the shifter assembly as a common problem on this vehicle. A Gen shifter harness was replaced at a cos of $589 with a two year warranty and was told that this will probably happen again. (Gen Shifter Harness) We are now afraid to take trips now because we use to make many stops in small towns to visit relatives. My wife wants to get another kind of vehicle because of this problem. We have purchased four cadillacs and two GMC vehicles from Coulter Cadillac but no problems with the Cadillacs.
Mfg Campaign: 11521385
Recall Date: May 10, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2019 GMC Acadia started having the known "Shift to Park" issue that is affecting these make/models. This is a known issue and GMC has not issued a recall for it, nor are they covering any cost of repair. When the car is put into Park, the screen displays a message that says "Shift to Park". This results in being unable to turn the car off. The vehicle will not lock either when the message is displayed. On several occasions, the car would not start because of this issue. We took it to the dealer and they are fixing the issue for just over $500 USD.
Corrective Action:
My 2019 GMC Acadia started having the known "Shift to Park" issue that is affecting these make/models. This is a known issue and GMC has not issued a recall for it, nor are they covering any cost of repair. When the car is put into Park, the screen displays a message that says "Shift to Park". This results in being unable to turn the car off. The vehicle will not lock either when the message is displayed. On several occasions, the car would not start because of this issue. We took it to the dealer and they are fixing the issue for just over $500 USD.
Additional Notes:
My 2019 GMC Acadia started having the known "Shift to Park" issue that is affecting these make/models. This is a known issue and GMC has not issued a recall for it, nor are they covering any cost of repair. When the car is put into Park, the screen displays a message that says "Shift to Park". This results in being unable to turn the car off. The vehicle will not lock either when the message is displayed. On several occasions, the car would not start because of this issue. We took it to the dealer and they are fixing the issue for just over $500 USD.
Mfg Campaign: 11517580
Recall Date: Apr 18, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Steering assist warning came on and my wife panicked. She was on the highway and it came on and she could fill it in the stereo wheel. Temperature gauge stays on 0.
Corrective Action:
Steering assist warning came on and my wife panicked. She was on the highway and it came on and she could fill it in the stereo wheel. Temperature gauge stays on 0.
Additional Notes:
Steering assist warning came on and my wife panicked. She was on the highway and it came on and she could fill it in the stereo wheel. Temperature gauge stays on 0.
Mfg Campaign: 11517325
Recall Date: Apr 16, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle has been bucking and jerking when trying to accelerate. Going up a hill is scary (especially with my kids in the car) because it slows the car down trying to find a gear. Dealership says it's a torque converter but since so many Acadia's are being recalled for transmission issues, we feel ours should be included as well. Dealership is making us pay for a transmission flush which doesn't make sense because if it weren't for these issues, we wouldn't need to have a flush.
Corrective Action:
Vehicle has been bucking and jerking when trying to accelerate. Going up a hill is scary (especially with my kids in the car) because it slows the car down trying to find a gear. Dealership says it's a torque converter but since so many Acadia's are being recalled for transmission issues, we feel ours should be included as well. Dealership is making us pay for a transmission flush which doesn't make sense because if it weren't for these issues, we wouldn't need to have a flush.
Additional Notes:
Vehicle has been bucking and jerking when trying to accelerate. Going up a hill is scary (especially with my kids in the car) because it slows the car down trying to find a gear. Dealership says it's a torque converter but since so many Acadia's are being recalled for transmission issues, we feel ours should be included as well. Dealership is making us pay for a transmission flush which doesn't make sense because if it weren't for these issues, we wouldn't need to have a flush.
Mfg Campaign: 11516829
Recall Date: Apr 13, 2023
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2019 GMC Acadia. The contact stated while driving at an undisclosed speed, the vehicle hesitated to accelerate with the "Steering Assist Reduced, Drive with Care" message displayed. Additionally, the temperature gauge remained on cold. The vehicle was taken to the dealer; however, no failure was found. The failure recurred, and the vehicle was taken back to the dealer, where it was determined that the thermostat needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000. The VIN was not available.
Corrective Action:
The contact owns a 2019 GMC Acadia. The contact stated while driving at an undisclosed speed, the vehicle hesitated to accelerate with the "Steering Assist Reduced, Drive with Care" message displayed. Additionally, the temperature gauge remained on cold. The vehicle was taken to the dealer; however, no failure was found. The failure recurred, and the vehicle was taken back to the dealer, where it was determined that the thermostat needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000. The VIN was not available.
Additional Notes:
The contact owns a 2019 GMC Acadia. The contact stated while driving at an undisclosed speed, the vehicle hesitated to accelerate with the "Steering Assist Reduced, Drive with Care" message displayed. Additionally, the temperature gauge remained on cold. The vehicle was taken to the dealer; however, no failure was found. The failure recurred, and the vehicle was taken back to the dealer, where it was determined that the thermostat needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000. The VIN was not available.
Mfg Campaign: 11516666
Recall Date: Apr 12, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2019 GMC Acadia. The contact stated while driving at an undisclosed speed, the vehicle hesitated to accelerate with the "Steering Assist Reduced, Drive with Care" message displayed. Additionally, the temperature gauge remained on cold. The vehicle was taken to the dealer; however, no failure was found. The failure recurred, and the vehicle was taken back to the dealer, where it was determined that the thermostat needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000. The VIN was not available.
Corrective Action:
The contact owns a 2019 GMC Acadia. The contact stated while driving at an undisclosed speed, the vehicle hesitated to accelerate with the "Steering Assist Reduced, Drive with Care" message displayed. Additionally, the temperature gauge remained on cold. The vehicle was taken to the dealer; however, no failure was found. The failure recurred, and the vehicle was taken back to the dealer, where it was determined that the thermostat needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000. The VIN was not available.
Additional Notes:
The contact owns a 2019 GMC Acadia. The contact stated while driving at an undisclosed speed, the vehicle hesitated to accelerate with the "Steering Assist Reduced, Drive with Care" message displayed. Additionally, the temperature gauge remained on cold. The vehicle was taken to the dealer; however, no failure was found. The failure recurred, and the vehicle was taken back to the dealer, where it was determined that the thermostat needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 44,000. The VIN was not available.
Mfg Campaign: 11516666
Recall Date: Apr 12, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
While driving the temperature gauge shuts down completely to C - the check engine light comes on and a message appears on the dash saying "Steering Assist Reduce Drive With Care". Any air conditioning goes from cold to hot and the fan under the hood goes to high automatically and wont shut off. We have been informed that this is a known error that has existed for a long time now, with no recalls to date. I cannot schedule my vehicle for repairs yet because I do not have the money to pay for the repairs. They are saying that the placement of the thermostat and sensor, which need to be replaced in order to fix this problem, are located in a very difficult spot to get to. Saying that it will take upwards of 4-5 hours to get everything fixed, which increases the amount of money to fix this issue. My 2019 GMC Acadia just started doing this about 2 months ago and I have 54000 miles.
Corrective Action:
While driving the temperature gauge shuts down completely to C - the check engine light comes on and a message appears on the dash saying "Steering Assist Reduce Drive With Care". Any air conditioning goes from cold to hot and the fan under the hood goes to high automatically and wont shut off. We have been informed that this is a known error that has existed for a long time now, with no recalls to date. I cannot schedule my vehicle for repairs yet because I do not have the money to pay for the repairs. They are saying that the placement of the thermostat and sensor, which need to be replaced in order to fix this problem, are located in a very difficult spot to get to. Saying that it will take upwards of 4-5 hours to get everything fixed, which increases the amount of money to fix this issue. My 2019 GMC Acadia just started doing this about 2 months ago and I have 54000 miles.
Additional Notes:
While driving the temperature gauge shuts down completely to C - the check engine light comes on and a message appears on the dash saying "Steering Assist Reduce Drive With Care". Any air conditioning goes from cold to hot and the fan under the hood goes to high automatically and wont shut off. We have been informed that this is a known error that has existed for a long time now, with no recalls to date. I cannot schedule my vehicle for repairs yet because I do not have the money to pay for the repairs. They are saying that the placement of the thermostat and sensor, which need to be replaced in order to fix this problem, are located in a very difficult spot to get to. Saying that it will take upwards of 4-5 hours to get everything fixed, which increases the amount of money to fix this issue. My 2019 GMC Acadia just started doing this about 2 months ago and I have 54000 miles.
Mfg Campaign: 11514786
Recall Date: Mar 31, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving the temperature gauge shuts down completely to C - the check engine light comes on and a message appears on the dash saying "Steering Assist Reduce Drive With Care". Any air conditioning goes from cold to hot and the fan under the hood goes to high automatically and wont shut off. We have been informed that this is a known error that has existed for a long time now, with no recalls to date. I cannot schedule my vehicle for repairs yet because I do not have the money to pay for the repairs. They are saying that the placement of the thermostat and sensor, which need to be replaced in order to fix this problem, are located in a very difficult spot to get to. Saying that it will take upwards of 4-5 hours to get everything fixed, which increases the amount of money to fix this issue. My 2019 GMC Acadia just started doing this about 2 months ago and I have 54000 miles.
Corrective Action:
While driving the temperature gauge shuts down completely to C - the check engine light comes on and a message appears on the dash saying "Steering Assist Reduce Drive With Care". Any air conditioning goes from cold to hot and the fan under the hood goes to high automatically and wont shut off. We have been informed that this is a known error that has existed for a long time now, with no recalls to date. I cannot schedule my vehicle for repairs yet because I do not have the money to pay for the repairs. They are saying that the placement of the thermostat and sensor, which need to be replaced in order to fix this problem, are located in a very difficult spot to get to. Saying that it will take upwards of 4-5 hours to get everything fixed, which increases the amount of money to fix this issue. My 2019 GMC Acadia just started doing this about 2 months ago and I have 54000 miles.
Additional Notes:
While driving the temperature gauge shuts down completely to C - the check engine light comes on and a message appears on the dash saying "Steering Assist Reduce Drive With Care". Any air conditioning goes from cold to hot and the fan under the hood goes to high automatically and wont shut off. We have been informed that this is a known error that has existed for a long time now, with no recalls to date. I cannot schedule my vehicle for repairs yet because I do not have the money to pay for the repairs. They are saying that the placement of the thermostat and sensor, which need to be replaced in order to fix this problem, are located in a very difficult spot to get to. Saying that it will take upwards of 4-5 hours to get everything fixed, which increases the amount of money to fix this issue. My 2019 GMC Acadia just started doing this about 2 months ago and I have 54000 miles.
Mfg Campaign: 11514786
Recall Date: Mar 31, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When I put my car in park and try to turn my vehicle off I get an error message saying “shift to park.” The problem is the car is already in park and I am unable to turn the off. I usually have to start the car back and drive back and forth before the car actually recognizes it is in park. Im concerned for my safety.
Corrective Action:
When I put my car in park and try to turn my vehicle off I get an error message saying “shift to park.” The problem is the car is already in park and I am unable to turn the off. I usually have to start the car back and drive back and forth before the car actually recognizes it is in park. Im concerned for my safety.
Additional Notes:
When I put my car in park and try to turn my vehicle off I get an error message saying “shift to park.” The problem is the car is already in park and I am unable to turn the off. I usually have to start the car back and drive back and forth before the car actually recognizes it is in park. Im concerned for my safety.
Mfg Campaign: 11514356
Recall Date: Mar 29, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
When I put my car in park and try to turn my vehicle off I get an error message saying “shift to park.” The problem is the car is already in park and I am unable to turn the off. I usually have to start the car back and drive back and forth before the car actually recognizes it is in park. Im concerned for my safety.
Corrective Action:
When I put my car in park and try to turn my vehicle off I get an error message saying “shift to park.” The problem is the car is already in park and I am unable to turn the off. I usually have to start the car back and drive back and forth before the car actually recognizes it is in park. Im concerned for my safety.
Additional Notes:
When I put my car in park and try to turn my vehicle off I get an error message saying “shift to park.” The problem is the car is already in park and I am unable to turn the off. I usually have to start the car back and drive back and forth before the car actually recognizes it is in park. Im concerned for my safety.
Mfg Campaign: 11514356
Recall Date: Mar 29, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The vehicle’s steering assist reduced, drive with care notification came on. The vehicle lost steering assist control and made it very difficult to steer. The slightest move causes a major shift in the intended direction. This is very dangerous.
Corrective Action:
The vehicle’s steering assist reduced, drive with care notification came on. The vehicle lost steering assist control and made it very difficult to steer. The slightest move causes a major shift in the intended direction. This is very dangerous.
Additional Notes:
The vehicle’s steering assist reduced, drive with care notification came on. The vehicle lost steering assist control and made it very difficult to steer. The slightest move causes a major shift in the intended direction. This is very dangerous.
Mfg Campaign: 11513417
Recall Date: Mar 23, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When trying to turn car off, shift into park, and a message is on the driver screen to "shift to park". The car is already in park. The car will not stop running unless the "shift to park" message is gone. After looking on internet, was able to toggle the shift gear button to remove the "shift to park" message. This started about 4 months ago, it did not happen all of the time. At first, I would have to attempt to restart the car, and then try to turn car off. After investigating this on the internet, was able to turn car off by toggling the gear shift button. This problem was not a surprise to the car dealership. Apparently it is a common problem, and a recalls have been made by GMC for this issue, but not for the year of my car. My car was no longer under warranty, so had to pay $348.04 to fix this.
Corrective Action:
When trying to turn car off, shift into park, and a message is on the driver screen to "shift to park". The car is already in park. The car will not stop running unless the "shift to park" message is gone. After looking on internet, was able to toggle the shift gear button to remove the "shift to park" message. This started about 4 months ago, it did not happen all of the time. At first, I would have to attempt to restart the car, and then try to turn car off. After investigating this on the internet, was able to turn car off by toggling the gear shift button. This problem was not a surprise to the car dealership. Apparently it is a common problem, and a recalls have been made by GMC for this issue, but not for the year of my car. My car was no longer under warranty, so had to pay $348.04 to fix this.
Additional Notes:
When trying to turn car off, shift into park, and a message is on the driver screen to "shift to park". The car is already in park. The car will not stop running unless the "shift to park" message is gone. After looking on internet, was able to toggle the shift gear button to remove the "shift to park" message. This started about 4 months ago, it did not happen all of the time. At first, I would have to attempt to restart the car, and then try to turn car off. After investigating this on the internet, was able to turn car off by toggling the gear shift button. This problem was not a surprise to the car dealership. Apparently it is a common problem, and a recalls have been made by GMC for this issue, but not for the year of my car. My car was no longer under warranty, so had to pay $348.04 to fix this.
Mfg Campaign: 11512519
Recall Date: Mar 18, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The car is is giving a warning to Shift to Park even though the car is in park. GMC says this is a known issue and could become a safety issue but is not coving under warranty or recall.
Corrective Action:
The car is is giving a warning to Shift to Park even though the car is in park. GMC says this is a known issue and could become a safety issue but is not coving under warranty or recall.
Additional Notes:
The car is is giving a warning to Shift to Park even though the car is in park. GMC says this is a known issue and could become a safety issue but is not coving under warranty or recall.
Mfg Campaign: 11510650
Recall Date: Mar 7, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Initial battery died completely when vehicle was 2 years old (17 months ago). This week got a steering assist drive with care message and everything pointed to codes signaling low voltage. Battery tested with a bad cell. GM will not cover the cost to replace a battery when not one but two have gone bad well before the middle of their earful lives. GM claims there is nothing electrical drawing from the battery causing both the go array. Bad customer service on GM’s part. Logically this issue should be covered as it is not a typical maintenance replacement. It’s something causing two batteries to go bad!
Corrective Action:
Initial battery died completely when vehicle was 2 years old (17 months ago). This week got a steering assist drive with care message and everything pointed to codes signaling low voltage. Battery tested with a bad cell. GM will not cover the cost to replace a battery when not one but two have gone bad well before the middle of their earful lives. GM claims there is nothing electrical drawing from the battery causing both the go array. Bad customer service on GM’s part. Logically this issue should be covered as it is not a typical maintenance replacement. It’s something causing two batteries to go bad!
Additional Notes:
Initial battery died completely when vehicle was 2 years old (17 months ago). This week got a steering assist drive with care message and everything pointed to codes signaling low voltage. Battery tested with a bad cell. GM will not cover the cost to replace a battery when not one but two have gone bad well before the middle of their earful lives. GM claims there is nothing electrical drawing from the battery causing both the go array. Bad customer service on GM’s part. Logically this issue should be covered as it is not a typical maintenance replacement. It’s something causing two batteries to go bad!
Mfg Campaign: 11508995
Recall Date: Feb 24, 2023
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