Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N212329050
Recall Date: Feb 25, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202313440
Recall Date: Oct 29, 2020
Consumer Complaints
379 ComplaintsGeneral Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Shift to park error every time I park my car. It takes multiple times of shifting and what not to get the vehicle to shut off. I will be making a appointment with my dealer.
Corrective Action:
Shift to park error every time I park my car. It takes multiple times of shifting and what not to get the vehicle to shut off. I will be making a appointment with my dealer.
Additional Notes:
Shift to park error every time I park my car. It takes multiple times of shifting and what not to get the vehicle to shut off. I will be making a appointment with my dealer.
Mfg Campaign: 11530811
Recall Date: Jul 7, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Shift to park error every time I park my car. It takes multiple times of shifting and what not to get the vehicle to shut off. I will be making a appointment with my dealer.
Corrective Action:
Shift to park error every time I park my car. It takes multiple times of shifting and what not to get the vehicle to shut off. I will be making a appointment with my dealer.
Additional Notes:
Shift to park error every time I park my car. It takes multiple times of shifting and what not to get the vehicle to shut off. I will be making a appointment with my dealer.
Mfg Campaign: 11530811
Recall Date: Jul 7, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle is constantly giving “shift to park” error. The steering mechanism has also been compromised, and the vehicle makes persistent jerking motions with accelerating. This could be quite dangerous.
Corrective Action:
Vehicle is constantly giving “shift to park” error. The steering mechanism has also been compromised, and the vehicle makes persistent jerking motions with accelerating. This could be quite dangerous.
Additional Notes:
Vehicle is constantly giving “shift to park” error. The steering mechanism has also been compromised, and the vehicle makes persistent jerking motions with accelerating. This could be quite dangerous.
Mfg Campaign: 11530621
Recall Date: Jul 6, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Vehicle is constantly giving “shift to park” error. The steering mechanism has also been compromised, and the vehicle makes persistent jerking motions with accelerating. This could be quite dangerous.
Corrective Action:
Vehicle is constantly giving “shift to park” error. The steering mechanism has also been compromised, and the vehicle makes persistent jerking motions with accelerating. This could be quite dangerous.
Additional Notes:
Vehicle is constantly giving “shift to park” error. The steering mechanism has also been compromised, and the vehicle makes persistent jerking motions with accelerating. This could be quite dangerous.
Mfg Campaign: 11530621
Recall Date: Jul 6, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Vehicle is constantly giving “shift to park” error. The steering mechanism has also been compromised, and the vehicle makes persistent jerking motions with accelerating. This could be quite dangerous.
Corrective Action:
Vehicle is constantly giving “shift to park” error. The steering mechanism has also been compromised, and the vehicle makes persistent jerking motions with accelerating. This could be quite dangerous.
Additional Notes:
Vehicle is constantly giving “shift to park” error. The steering mechanism has also been compromised, and the vehicle makes persistent jerking motions with accelerating. This could be quite dangerous.
Mfg Campaign: 11530621
Recall Date: Jul 6, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 GMC Acadia. The contact stated while parking and attempting to turn off the vehicle, the message "Shift to Park" was displayed, though the gear shift indicator had displayed that the vehicle was in park(P). The contact stated that she restarted the vehicle, shifted from park(P) to drive(D) continuously until the vehicle responded as needed. The contact stated that the failure had been recurring. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 56,000.
Corrective Action:
The contact owns a 2019 GMC Acadia. The contact stated while parking and attempting to turn off the vehicle, the message "Shift to Park" was displayed, though the gear shift indicator had displayed that the vehicle was in park(P). The contact stated that she restarted the vehicle, shifted from park(P) to drive(D) continuously until the vehicle responded as needed. The contact stated that the failure had been recurring. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 56,000.
Additional Notes:
The contact owns a 2019 GMC Acadia. The contact stated while parking and attempting to turn off the vehicle, the message "Shift to Park" was displayed, though the gear shift indicator had displayed that the vehicle was in park(P). The contact stated that she restarted the vehicle, shifted from park(P) to drive(D) continuously until the vehicle responded as needed. The contact stated that the failure had been recurring. The dealer was notified of the failure and an appointment was scheduled for a diagnostic test. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 56,000.
Mfg Campaign: 11528846
Recall Date: Jun 26, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 GMC Acadia. The contact stated that while shifting the into park(P), the message to “Shift to Park” warning light was illuminated. Additionally, the contact was unable to turn off the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000.
Corrective Action:
The contact owns a 2019 GMC Acadia. The contact stated that while shifting the into park(P), the message to “Shift to Park” warning light was illuminated. Additionally, the contact was unable to turn off the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000.
Additional Notes:
The contact owns a 2019 GMC Acadia. The contact stated that while shifting the into park(P), the message to “Shift to Park” warning light was illuminated. Additionally, the contact was unable to turn off the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 21,000.
Mfg Campaign: 11528918
Recall Date: Jun 26, 2023
General Motors, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I just purchased this vehicle and within a day, it was already giving an alert that something was wrong. Says "action required, shift to park". My car was in park. It was not shutting off due to the notification, which leads your battery to drain. The next day, as I was driving with my kids, the headlights start flickering, and then shut off. It left us driving in the dark and nearly causing a wreck because someone didn't see us coming because it was too dark. The dealership said they look at it, so I don't know what will happen moving forward. It's definitely not safe unless the issue is addressed.
Corrective Action:
I just purchased this vehicle and within a day, it was already giving an alert that something was wrong. Says "action required, shift to park". My car was in park. It was not shutting off due to the notification, which leads your battery to drain. The next day, as I was driving with my kids, the headlights start flickering, and then shut off. It left us driving in the dark and nearly causing a wreck because someone didn't see us coming because it was too dark. The dealership said they look at it, so I don't know what will happen moving forward. It's definitely not safe unless the issue is addressed.
Additional Notes:
I just purchased this vehicle and within a day, it was already giving an alert that something was wrong. Says "action required, shift to park". My car was in park. It was not shutting off due to the notification, which leads your battery to drain. The next day, as I was driving with my kids, the headlights start flickering, and then shut off. It left us driving in the dark and nearly causing a wreck because someone didn't see us coming because it was too dark. The dealership said they look at it, so I don't know what will happen moving forward. It's definitely not safe unless the issue is addressed.
Mfg Campaign: 11528734
Recall Date: Jun 25, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
I just purchased this vehicle and within a day, it was already giving an alert that something was wrong. Says "action required, shift to park". My car was in park. It was not shutting off due to the notification, which leads your battery to drain. The next day, as I was driving with my kids, the headlights start flickering, and then shut off. It left us driving in the dark and nearly causing a wreck because someone didn't see us coming because it was too dark. The dealership said they look at it, so I don't know what will happen moving forward. It's definitely not safe unless the issue is addressed.
Corrective Action:
I just purchased this vehicle and within a day, it was already giving an alert that something was wrong. Says "action required, shift to park". My car was in park. It was not shutting off due to the notification, which leads your battery to drain. The next day, as I was driving with my kids, the headlights start flickering, and then shut off. It left us driving in the dark and nearly causing a wreck because someone didn't see us coming because it was too dark. The dealership said they look at it, so I don't know what will happen moving forward. It's definitely not safe unless the issue is addressed.
Additional Notes:
I just purchased this vehicle and within a day, it was already giving an alert that something was wrong. Says "action required, shift to park". My car was in park. It was not shutting off due to the notification, which leads your battery to drain. The next day, as I was driving with my kids, the headlights start flickering, and then shut off. It left us driving in the dark and nearly causing a wreck because someone didn't see us coming because it was too dark. The dealership said they look at it, so I don't know what will happen moving forward. It's definitely not safe unless the issue is addressed.
Mfg Campaign: 11528734
Recall Date: Jun 25, 2023
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
Im getting new tires on my car and was told the alignment cannot be done due to the rear tow links needing replaced. I was told it's a known issue with Acadias and should be covered under a recall I called my dealership and it's not a recall.
Corrective Action:
Im getting new tires on my car and was told the alignment cannot be done due to the rear tow links needing replaced. I was told it's a known issue with Acadias and should be covered under a recall I called my dealership and it's not a recall.
Additional Notes:
Im getting new tires on my car and was told the alignment cannot be done due to the rear tow links needing replaced. I was told it's a known issue with Acadias and should be covered under a recall I called my dealership and it's not a recall.
Mfg Campaign: 11528654
Recall Date: Jun 24, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
"Shift to park Warning light" comes on when turning off vehicle when vehicle is in park.
Corrective Action:
"Shift to park Warning light" comes on when turning off vehicle when vehicle is in park.
Additional Notes:
"Shift to park Warning light" comes on when turning off vehicle when vehicle is in park.
Mfg Campaign: 11528449
Recall Date: Jun 23, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
"Shift to park Warning light" comes on when turning off vehicle when vehicle is in park.
Corrective Action:
"Shift to park Warning light" comes on when turning off vehicle when vehicle is in park.
Additional Notes:
"Shift to park Warning light" comes on when turning off vehicle when vehicle is in park.
Mfg Campaign: 11528449
Recall Date: Jun 23, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
"Shift to park Warning light" comes on when turning off vehicle when vehicle is in park.
Corrective Action:
"Shift to park Warning light" comes on when turning off vehicle when vehicle is in park.
Additional Notes:
"Shift to park Warning light" comes on when turning off vehicle when vehicle is in park.
Mfg Campaign: 11528449
Recall Date: Jun 23, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 GMC Acadia. The contact stated that while the vehicle was idling and shifting into park(P) the “Shift to Park” message was displayed. The contact stated that the vehicle was in the park(P). As a result, the contact was unable to turn off the vehicle. The vehicle was then taken to the dealer where it was diagnosed; however, the contact was not informed of the result. The vehicle had not yet been repaired. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 34,000.
Corrective Action:
The contact owns a 2019 GMC Acadia. The contact stated that while the vehicle was idling and shifting into park(P) the “Shift to Park” message was displayed. The contact stated that the vehicle was in the park(P). As a result, the contact was unable to turn off the vehicle. The vehicle was then taken to the dealer where it was diagnosed; however, the contact was not informed of the result. The vehicle had not yet been repaired. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 34,000.
Additional Notes:
The contact owns a 2019 GMC Acadia. The contact stated that while the vehicle was idling and shifting into park(P) the “Shift to Park” message was displayed. The contact stated that the vehicle was in the park(P). As a result, the contact was unable to turn off the vehicle. The vehicle was then taken to the dealer where it was diagnosed; however, the contact was not informed of the result. The vehicle had not yet been repaired. The manufacturer was notified of the failure, but no further assistance was provided. The failure mileage was approximately 34,000.
Mfg Campaign: 11528516
Recall Date: Jun 23, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
For a few months I intermittently get an engine light on, the temperature gauge goes to zero, the AC stops working, and an error that driver assist in unavailable. This will happen for a fee days and return to notmal where everything is fine. This happens on and off again. I google searched this and it is a huge problem with GMC Acadias. I used an obdII scanner and get a P0128 coolant error when this happens even though the temperature is fine. I just recently went over the new car warranty and GMC will not tell me if this is covered or not.
Corrective Action:
For a few months I intermittently get an engine light on, the temperature gauge goes to zero, the AC stops working, and an error that driver assist in unavailable. This will happen for a fee days and return to notmal where everything is fine. This happens on and off again. I google searched this and it is a huge problem with GMC Acadias. I used an obdII scanner and get a P0128 coolant error when this happens even though the temperature is fine. I just recently went over the new car warranty and GMC will not tell me if this is covered or not.
Additional Notes:
For a few months I intermittently get an engine light on, the temperature gauge goes to zero, the AC stops working, and an error that driver assist in unavailable. This will happen for a fee days and return to notmal where everything is fine. This happens on and off again. I google searched this and it is a huge problem with GMC Acadias. I used an obdII scanner and get a P0128 coolant error when this happens even though the temperature is fine. I just recently went over the new car warranty and GMC will not tell me if this is covered or not.
Mfg Campaign: 11528308
Recall Date: Jun 22, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
For a few months I intermittently get an engine light on, the temperature gauge goes to zero, the AC stops working, and an error that driver assist in unavailable. This will happen for a fee days and return to notmal where everything is fine. This happens on and off again. I google searched this and it is a huge problem with GMC Acadias. I used an obdII scanner and get a P0128 coolant error when this happens even though the temperature is fine. I just recently went over the new car warranty and GMC will not tell me if this is covered or not.
Corrective Action:
For a few months I intermittently get an engine light on, the temperature gauge goes to zero, the AC stops working, and an error that driver assist in unavailable. This will happen for a fee days and return to notmal where everything is fine. This happens on and off again. I google searched this and it is a huge problem with GMC Acadias. I used an obdII scanner and get a P0128 coolant error when this happens even though the temperature is fine. I just recently went over the new car warranty and GMC will not tell me if this is covered or not.
Additional Notes:
For a few months I intermittently get an engine light on, the temperature gauge goes to zero, the AC stops working, and an error that driver assist in unavailable. This will happen for a fee days and return to notmal where everything is fine. This happens on and off again. I google searched this and it is a huge problem with GMC Acadias. I used an obdII scanner and get a P0128 coolant error when this happens even though the temperature is fine. I just recently went over the new car warranty and GMC will not tell me if this is covered or not.
Mfg Campaign: 11528308
Recall Date: Jun 22, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
For a few months I intermittently get an engine light on, the temperature gauge goes to zero, the AC stops working, and an error that driver assist in unavailable. This will happen for a fee days and return to notmal where everything is fine. This happens on and off again. I google searched this and it is a huge problem with GMC Acadias. I used an obdII scanner and get a P0128 coolant error when this happens even though the temperature is fine. I just recently went over the new car warranty and GMC will not tell me if this is covered or not.
Corrective Action:
For a few months I intermittently get an engine light on, the temperature gauge goes to zero, the AC stops working, and an error that driver assist in unavailable. This will happen for a fee days and return to notmal where everything is fine. This happens on and off again. I google searched this and it is a huge problem with GMC Acadias. I used an obdII scanner and get a P0128 coolant error when this happens even though the temperature is fine. I just recently went over the new car warranty and GMC will not tell me if this is covered or not.
Additional Notes:
For a few months I intermittently get an engine light on, the temperature gauge goes to zero, the AC stops working, and an error that driver assist in unavailable. This will happen for a fee days and return to notmal where everything is fine. This happens on and off again. I google searched this and it is a huge problem with GMC Acadias. I used an obdII scanner and get a P0128 coolant error when this happens even though the temperature is fine. I just recently went over the new car warranty and GMC will not tell me if this is covered or not.
Mfg Campaign: 11528308
Recall Date: Jun 22, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
“Shift to park” message frequently appears and unable to turn vehicle off, will drain battery if left on. First appeared infrequent within 1st year of lease, brought to dealership service, they were unable to reproduce and stated they did not know what was wrong with vehicle if they couldn’t reproduce the message. Fast forward 4 years, I have now purchased the vehicle and message and condition appears very frequent almost daily. Returned to dealer service was advised by customer service manager “ I know exactly what it is it is in the gear shift” but since car is no longer in warranty I would have to pay out of pocket. I attempted to explain that I did I bring it back when it would have been on warranted and was told they couldn’t find anything wrong!!! I have replaced battery multiple times due to power drain from not being able to clear “shift to park” message. Last battery lasted less then 1 year!! I feel GMC is aware of the issue and did not take care of problem when it was under warranty and is now forcing the finiancal burden to replace/repair parts to me!!!
Corrective Action:
“Shift to park” message frequently appears and unable to turn vehicle off, will drain battery if left on. First appeared infrequent within 1st year of lease, brought to dealership service, they were unable to reproduce and stated they did not know what was wrong with vehicle if they couldn’t reproduce the message. Fast forward 4 years, I have now purchased the vehicle and message and condition appears very frequent almost daily. Returned to dealer service was advised by customer service manager “ I know exactly what it is it is in the gear shift” but since car is no longer in warranty I would have to pay out of pocket. I attempted to explain that I did I bring it back when it would have been on warranted and was told they couldn’t find anything wrong!!! I have replaced battery multiple times due to power drain from not being able to clear “shift to park” message. Last battery lasted less then 1 year!! I feel GMC is aware of the issue and did not take care of problem when it was under warranty and is now forcing the finiancal burden to replace/repair parts to me!!!
Additional Notes:
“Shift to park” message frequently appears and unable to turn vehicle off, will drain battery if left on. First appeared infrequent within 1st year of lease, brought to dealership service, they were unable to reproduce and stated they did not know what was wrong with vehicle if they couldn’t reproduce the message. Fast forward 4 years, I have now purchased the vehicle and message and condition appears very frequent almost daily. Returned to dealer service was advised by customer service manager “ I know exactly what it is it is in the gear shift” but since car is no longer in warranty I would have to pay out of pocket. I attempted to explain that I did I bring it back when it would have been on warranted and was told they couldn’t find anything wrong!!! I have replaced battery multiple times due to power drain from not being able to clear “shift to park” message. Last battery lasted less then 1 year!! I feel GMC is aware of the issue and did not take care of problem when it was under warranty and is now forcing the finiancal burden to replace/repair parts to me!!!
Mfg Campaign: 11525888
Recall Date: Jun 7, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Thermostat gets stuck, generally in open state. AC also is disabled in this condition, soft code (no MIL) mentions "limited steering available" and temp gauge on dash goes to 0. Hard code eventually comes (solid Check Engine light on the dash). Code, MIL, and temp gauge can be cleared and fixed by disconnecting battery negative terminal and reconnecting it, and it will run consistently for a while, though it will return. Online there are no thermostat modules for this engine available (3.6L V6, also in Cadillac XT6, Buick Enclave, and Chevrolet Traverse) showing that thermostat replacement is widespread. Online forum searches also describe widespread thermostat issues for this engine, at roughly $1200 per fix. A reliable thermostat is critical for long-term engine functionality, and should not need replacement at half of design life (~75-80k miles). Though this one tends to fail open instead of close, overcooling of an engine still could have its own issues, and failing closed could lead to engine overheating.
Corrective Action:
Thermostat gets stuck, generally in open state. AC also is disabled in this condition, soft code (no MIL) mentions "limited steering available" and temp gauge on dash goes to 0. Hard code eventually comes (solid Check Engine light on the dash). Code, MIL, and temp gauge can be cleared and fixed by disconnecting battery negative terminal and reconnecting it, and it will run consistently for a while, though it will return. Online there are no thermostat modules for this engine available (3.6L V6, also in Cadillac XT6, Buick Enclave, and Chevrolet Traverse) showing that thermostat replacement is widespread. Online forum searches also describe widespread thermostat issues for this engine, at roughly $1200 per fix. A reliable thermostat is critical for long-term engine functionality, and should not need replacement at half of design life (~75-80k miles). Though this one tends to fail open instead of close, overcooling of an engine still could have its own issues, and failing closed could lead to engine overheating.
Additional Notes:
Thermostat gets stuck, generally in open state. AC also is disabled in this condition, soft code (no MIL) mentions "limited steering available" and temp gauge on dash goes to 0. Hard code eventually comes (solid Check Engine light on the dash). Code, MIL, and temp gauge can be cleared and fixed by disconnecting battery negative terminal and reconnecting it, and it will run consistently for a while, though it will return. Online there are no thermostat modules for this engine available (3.6L V6, also in Cadillac XT6, Buick Enclave, and Chevrolet Traverse) showing that thermostat replacement is widespread. Online forum searches also describe widespread thermostat issues for this engine, at roughly $1200 per fix. A reliable thermostat is critical for long-term engine functionality, and should not need replacement at half of design life (~75-80k miles). Though this one tends to fail open instead of close, overcooling of an engine still could have its own issues, and failing closed could lead to engine overheating.
Mfg Campaign: 11524874
Recall Date: Jun 1, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
2019 Acadia originally displayed a shift to park message at 12K miles and vehicle was still under warrantee. New shifter harness was installed and a wire harness jumper added. GM covered the cost of repairs. At the time I was told hopefully the repair fixes it but a chance it won't and will need to bring it back in. Two years later at 36K miles it occurred again but was out of bumper to bumper warrantee so GM would not cover and dealer would not give any discount. Both the dealer and the GM claim rep I talked to were not able to adequately explain why this is not considered in the powertrain warranty which is still valid. GM did reimburse 50% of the cost of repair but I am still out ~$380. This issue seems well documented across numerous models / years of GM products.
Corrective Action:
2019 Acadia originally displayed a shift to park message at 12K miles and vehicle was still under warrantee. New shifter harness was installed and a wire harness jumper added. GM covered the cost of repairs. At the time I was told hopefully the repair fixes it but a chance it won't and will need to bring it back in. Two years later at 36K miles it occurred again but was out of bumper to bumper warrantee so GM would not cover and dealer would not give any discount. Both the dealer and the GM claim rep I talked to were not able to adequately explain why this is not considered in the powertrain warranty which is still valid. GM did reimburse 50% of the cost of repair but I am still out ~$380. This issue seems well documented across numerous models / years of GM products.
Additional Notes:
2019 Acadia originally displayed a shift to park message at 12K miles and vehicle was still under warrantee. New shifter harness was installed and a wire harness jumper added. GM covered the cost of repairs. At the time I was told hopefully the repair fixes it but a chance it won't and will need to bring it back in. Two years later at 36K miles it occurred again but was out of bumper to bumper warrantee so GM would not cover and dealer would not give any discount. Both the dealer and the GM claim rep I talked to were not able to adequately explain why this is not considered in the powertrain warranty which is still valid. GM did reimburse 50% of the cost of repair but I am still out ~$380. This issue seems well documented across numerous models / years of GM products.
Mfg Campaign: 11524050
Recall Date: May 26, 2023
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