GMC ACADIA 2017

Complete listing of complaints and recalls for this vehicle

860
Complaints
4
Recalls

Complaints & Recalls

860 Complaints 4 Recalls

Official Safety Recalls - Important!

4 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

General Motors, Llc
NHTSA Campaign: 23V334000 SAFETY RECALL
995.1K Vehicles Affected
Recall Date: May 10, 2023
Safety Issue:

General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.

Potential Risk:
An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
FREE Recall Solution:
Dealers will replace the driver's air bag module, free of charge. GM began mailing final owner letters February 23, 2024 and will continue mailing through December 2025. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N232404980.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: N232404980
Notice Date: Feb 23, 2024
Recall Date: May 10, 2023
General Motors Llc
NHTSA Campaign: 18V358000 SAFETY RECALL
895 Vehicles Affected
Recall Date: May 31, 2018
Safety Issue:

General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.

Potential Risk:
A damaged fuel line can create a fuel leak, increasing the risk of a fire.
FREE Recall Solution:
GM will notify owners, and dealers will replace the high pressure fuel pump, and high pressure fuel pipe, free of charge. The recall began July 2, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18188.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: 18188 18268
Notice Date: Jul 2, 2018
Recall Date: May 31, 2018
General Motors Llc
NHTSA Campaign: 17V516000 SAFETY RECALL
2.9K Vehicles Affected
Recall Date: Aug 22, 2017
Safety Issue:

General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.

Potential Risk:
If the front right intermediate drive shaft assembly separates while driving, the vehicle will lose propulsion, increasing the risk of a crash. If the assembly separates while parked on a grade, without the park brake engaged, the vehicle may move unintentionally, increasing the risk of a vehicle roll-away.
FREE Recall Solution:
GM will notify owners, and dealers will replace the right front intermediate drive shaft assembly, free of charge. The recall began August 25, 2017. Owners may contact GMC customer service at 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17329.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: 17329
Notice Date: Aug 25, 2017
Recall Date: Aug 22, 2017
General Motors Llc
NHTSA Campaign: 16V802000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: Nov 4, 2016
Safety Issue:

General Motors LLC (GM) is recalling certain model year 2017 Cadillac XT5 vehicles manufactured April 16, 2016, to May 9, 2016, and 2017 GMC Acadia vehicles manufactured April 19, 2016, to April 22, 2016. The front brake calipers may have a torn or misaligned caliper piston seal which may allow brake fluid to leak.

Potential Risk:
If there is a brake fluid leak, braking performance may be reduced, increasing the risk of a crash.
FREE Recall Solution:
GM will notify owners, and dealers will inspect the front brake calipers, replacing the brake caliper assemblies, as necessary, free of charge. The recall began on December 12, 2016. Owners may contact GM customer service at 1-800-458-8006 (Cadillac), or 1-800-462-8782 (GMC). GM's number for this recall is 16096.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local GMC dealer to schedule your FREE recall repair.
Manufacturer: GMC
Mfg Campaign: 16096
Notice Date: Dec 12, 2016
Recall Date: Nov 4, 2016

Consumer Complaints

860 Complaints
General Motors, Llc
Campaign: 11534152 Other
Jul 24, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

The shifter does not always engage and the car will remain in gear and can't be turned off. The safety issue is the vehicle rolls forward and backwards at times. I have hit my riding lawnmower under my carport because it continued to roll when in park. I have reported an issue in 2018 and in August 2019 a repair was performed and again in 2019 a gear shift assembly was replaced, It has been confirmed there is an issue with the shifter by a tech servicing my car when he drove it. It is at the dealer now 07-24-2023 to determine the issue and repair. Shift to park will come on inconsistently, however it will roll forward without the message.

Corrective Action:

The shifter does not always engage and the car will remain in gear and can't be turned off. The safety issue is the vehicle rolls forward and backwards at times. I have hit my riding lawnmower under my carport because it continued to roll when in park. I have reported an issue in 2018 and in August 2019 a repair was performed and again in 2019 a gear shift assembly was replaced, It has been confirmed there is an issue with the shifter by a tech servicing my car when he drove it. It is at the dealer now 07-24-2023 to determine the issue and repair. Shift to park will come on inconsistently, however it will roll forward without the message.

Additional Notes:

The shifter does not always engage and the car will remain in gear and can't be turned off. The safety issue is the vehicle rolls forward and backwards at times. I have hit my riding lawnmower under my carport because it continued to roll when in park. I have reported an issue in 2018 and in August 2019 a repair was performed and again in 2019 a gear shift assembly was replaced, It has been confirmed there is an issue with the shifter by a tech servicing my car when he drove it. It is at the dealer now 07-24-2023 to determine the issue and repair. Shift to park will come on inconsistently, however it will roll forward without the message.

Manufacturer: GMC
Mfg Campaign: 11534152
Notice Date: Jul 24, 2023
Recall Date: Jul 24, 2023
General Motors, Llc
Campaign: 11534152 Other
Jul 24, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The shifter does not always engage and the car will remain in gear and can't be turned off. The safety issue is the vehicle rolls forward and backwards at times. I have hit my riding lawnmower under my carport because it continued to roll when in park. I have reported an issue in 2018 and in August 2019 a repair was performed and again in 2019 a gear shift assembly was replaced, It has been confirmed there is an issue with the shifter by a tech servicing my car when he drove it. It is at the dealer now 07-24-2023 to determine the issue and repair. Shift to park will come on inconsistently, however it will roll forward without the message.

Corrective Action:

The shifter does not always engage and the car will remain in gear and can't be turned off. The safety issue is the vehicle rolls forward and backwards at times. I have hit my riding lawnmower under my carport because it continued to roll when in park. I have reported an issue in 2018 and in August 2019 a repair was performed and again in 2019 a gear shift assembly was replaced, It has been confirmed there is an issue with the shifter by a tech servicing my car when he drove it. It is at the dealer now 07-24-2023 to determine the issue and repair. Shift to park will come on inconsistently, however it will roll forward without the message.

Additional Notes:

The shifter does not always engage and the car will remain in gear and can't be turned off. The safety issue is the vehicle rolls forward and backwards at times. I have hit my riding lawnmower under my carport because it continued to roll when in park. I have reported an issue in 2018 and in August 2019 a repair was performed and again in 2019 a gear shift assembly was replaced, It has been confirmed there is an issue with the shifter by a tech servicing my car when he drove it. It is at the dealer now 07-24-2023 to determine the issue and repair. Shift to park will come on inconsistently, however it will roll forward without the message.

Manufacturer: GMC
Mfg Campaign: 11534152
Notice Date: Jul 24, 2023
Recall Date: Jul 24, 2023
General Motors, Llc
Campaign: 11533443 Other
Jul 20, 2023
Defect Description:

AIR BAGS

Potential Consequences:

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: GMC
Mfg Campaign: 11533443
Notice Date: Jul 20, 2023
Recall Date: Jul 20, 2023
General Motors, Llc
Campaign: 11533080 Other
Jul 18, 2023
Defect Description:

AIR BAGS

Potential Consequences:

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: GMC
Mfg Campaign: 11533080
Notice Date: Jul 18, 2023
Recall Date: Jul 18, 2023
General Motors, Llc
Campaign: 11531833 Other
Jul 12, 2023
Defect Description:

AIR BAGS

Potential Consequences:

Safety recall on the airbag. Called the Dealership and manufacturer and they stated that they can not fix the problem.

Corrective Action:

Safety recall on the airbag. Called the Dealership and manufacturer and they stated that they can not fix the problem.

Additional Notes:

Safety recall on the airbag. Called the Dealership and manufacturer and they stated that they can not fix the problem.

Manufacturer: GMC
Mfg Campaign: 11531833
Notice Date: Jul 12, 2023
Recall Date: Jul 12, 2023
General Motors, Llc
Campaign: 11531552 Other
Jul 11, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

Ever since I bought this vehicle 75% of the time I put the vehicle in park and turn the car off the “shift to park” warning light comes on and I have to jiggle the gear shift until it goes off and allows the car to turn off. This can take up to 10 min or sometimes starting the car and turning it off works but that is less times than not. This has been ongoing since I have owned the car.

Corrective Action:

Ever since I bought this vehicle 75% of the time I put the vehicle in park and turn the car off the “shift to park” warning light comes on and I have to jiggle the gear shift until it goes off and allows the car to turn off. This can take up to 10 min or sometimes starting the car and turning it off works but that is less times than not. This has been ongoing since I have owned the car.

Additional Notes:

Ever since I bought this vehicle 75% of the time I put the vehicle in park and turn the car off the “shift to park” warning light comes on and I have to jiggle the gear shift until it goes off and allows the car to turn off. This can take up to 10 min or sometimes starting the car and turning it off works but that is less times than not. This has been ongoing since I have owned the car.

Manufacturer: GMC
Mfg Campaign: 11531552
Notice Date: Jul 11, 2023
Recall Date: Jul 11, 2023
General Motors, Llc
Campaign: 11530444 Other
Jul 5, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I bought my vehicle in 2020. In 2019, there was a special coverage notice (N172097060) with part repair because of known service side detection issues for water module intrusion. My understanding is this is due to the poor design and placement of the item in the rear of the vehicle that is known for getting water in it when driving, which then impacts the entire electronic system (not just service side detection). Beginning in spring 2023, I began to have these issues, starting with service side detection first. I then had other major electrical issues connected to this issue I believe are a safety concern. I have had very scary episodes at high speeds of my entire car electronic system shutting down, speedometer going to zero, gas going to empty, glitching and not starting multiple times. It got to the point my entire car was not drivable due to this issue - the dealer has a temporary fix on it to allow it to continue to be drivable until parts are in. The dealer has confirmed the issue I am experiencing is this safety special coverage issue from 2019. I contacted the dealer I bought my car from and they stated they did the special coverage fix in 2019. They confirm this issue is occurring again. However, they claim that because it was fixed in 2019, I am responsible for paying and fixing it this time around. The issue was not resolved and I believe this is a huge safety issue that should be a recall, not just a special coverage. It was very scary driving on a highway with my children in tow and having my entire system go out at a high speed. It has been inconvenient, parts are supposedly on backorder and being told it's my responsibility to cover it when it's a known issue. I have also found online many other owners having this issue. The special coverage did not fix it if water continues to get into the module and continues to generate these issues again. I appreciate any assistance on this matter and thank you for your time!

Corrective Action:

I bought my vehicle in 2020. In 2019, there was a special coverage notice (N172097060) with part repair because of known service side detection issues for water module intrusion. My understanding is this is due to the poor design and placement of the item in the rear of the vehicle that is known for getting water in it when driving, which then impacts the entire electronic system (not just service side detection). Beginning in spring 2023, I began to have these issues, starting with service side detection first. I then had other major electrical issues connected to this issue I believe are a safety concern. I have had very scary episodes at high speeds of my entire car electronic system shutting down, speedometer going to zero, gas going to empty, glitching and not starting multiple times. It got to the point my entire car was not drivable due to this issue - the dealer has a temporary fix on it to allow it to continue to be drivable until parts are in. The dealer has confirmed the issue I am experiencing is this safety special coverage issue from 2019. I contacted the dealer I bought my car from and they stated they did the special coverage fix in 2019. They confirm this issue is occurring again. However, they claim that because it was fixed in 2019, I am responsible for paying and fixing it this time around. The issue was not resolved and I believe this is a huge safety issue that should be a recall, not just a special coverage. It was very scary driving on a highway with my children in tow and having my entire system go out at a high speed. It has been inconvenient, parts are supposedly on backorder and being told it's my responsibility to cover it when it's a known issue. I have also found online many other owners having this issue. The special coverage did not fix it if water continues to get into the module and continues to generate these issues again. I appreciate any assistance on this matter and thank you for your time!

Additional Notes:

I bought my vehicle in 2020. In 2019, there was a special coverage notice (N172097060) with part repair because of known service side detection issues for water module intrusion. My understanding is this is due to the poor design and placement of the item in the rear of the vehicle that is known for getting water in it when driving, which then impacts the entire electronic system (not just service side detection). Beginning in spring 2023, I began to have these issues, starting with service side detection first. I then had other major electrical issues connected to this issue I believe are a safety concern. I have had very scary episodes at high speeds of my entire car electronic system shutting down, speedometer going to zero, gas going to empty, glitching and not starting multiple times. It got to the point my entire car was not drivable due to this issue - the dealer has a temporary fix on it to allow it to continue to be drivable until parts are in. The dealer has confirmed the issue I am experiencing is this safety special coverage issue from 2019. I contacted the dealer I bought my car from and they stated they did the special coverage fix in 2019. They confirm this issue is occurring again. However, they claim that because it was fixed in 2019, I am responsible for paying and fixing it this time around. The issue was not resolved and I believe this is a huge safety issue that should be a recall, not just a special coverage. It was very scary driving on a highway with my children in tow and having my entire system go out at a high speed. It has been inconvenient, parts are supposedly on backorder and being told it's my responsibility to cover it when it's a known issue. I have also found online many other owners having this issue. The special coverage did not fix it if water continues to get into the module and continues to generate these issues again. I appreciate any assistance on this matter and thank you for your time!

Manufacturer: GMC
Mfg Campaign: 11530444
Notice Date: Jul 5, 2023
Recall Date: Jul 5, 2023
General Motors, Llc
Campaign: 11530444 Other
Jul 5, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: WARNINGS

Potential Consequences:

I bought my vehicle in 2020. In 2019, there was a special coverage notice (N172097060) with part repair because of known service side detection issues for water module intrusion. My understanding is this is due to the poor design and placement of the item in the rear of the vehicle that is known for getting water in it when driving, which then impacts the entire electronic system (not just service side detection). Beginning in spring 2023, I began to have these issues, starting with service side detection first. I then had other major electrical issues connected to this issue I believe are a safety concern. I have had very scary episodes at high speeds of my entire car electronic system shutting down, speedometer going to zero, gas going to empty, glitching and not starting multiple times. It got to the point my entire car was not drivable due to this issue - the dealer has a temporary fix on it to allow it to continue to be drivable until parts are in. The dealer has confirmed the issue I am experiencing is this safety special coverage issue from 2019. I contacted the dealer I bought my car from and they stated they did the special coverage fix in 2019. They confirm this issue is occurring again. However, they claim that because it was fixed in 2019, I am responsible for paying and fixing it this time around. The issue was not resolved and I believe this is a huge safety issue that should be a recall, not just a special coverage. It was very scary driving on a highway with my children in tow and having my entire system go out at a high speed. It has been inconvenient, parts are supposedly on backorder and being told it's my responsibility to cover it when it's a known issue. I have also found online many other owners having this issue. The special coverage did not fix it if water continues to get into the module and continues to generate these issues again. I appreciate any assistance on this matter and thank you for your time!

Corrective Action:

I bought my vehicle in 2020. In 2019, there was a special coverage notice (N172097060) with part repair because of known service side detection issues for water module intrusion. My understanding is this is due to the poor design and placement of the item in the rear of the vehicle that is known for getting water in it when driving, which then impacts the entire electronic system (not just service side detection). Beginning in spring 2023, I began to have these issues, starting with service side detection first. I then had other major electrical issues connected to this issue I believe are a safety concern. I have had very scary episodes at high speeds of my entire car electronic system shutting down, speedometer going to zero, gas going to empty, glitching and not starting multiple times. It got to the point my entire car was not drivable due to this issue - the dealer has a temporary fix on it to allow it to continue to be drivable until parts are in. The dealer has confirmed the issue I am experiencing is this safety special coverage issue from 2019. I contacted the dealer I bought my car from and they stated they did the special coverage fix in 2019. They confirm this issue is occurring again. However, they claim that because it was fixed in 2019, I am responsible for paying and fixing it this time around. The issue was not resolved and I believe this is a huge safety issue that should be a recall, not just a special coverage. It was very scary driving on a highway with my children in tow and having my entire system go out at a high speed. It has been inconvenient, parts are supposedly on backorder and being told it's my responsibility to cover it when it's a known issue. I have also found online many other owners having this issue. The special coverage did not fix it if water continues to get into the module and continues to generate these issues again. I appreciate any assistance on this matter and thank you for your time!

Additional Notes:

I bought my vehicle in 2020. In 2019, there was a special coverage notice (N172097060) with part repair because of known service side detection issues for water module intrusion. My understanding is this is due to the poor design and placement of the item in the rear of the vehicle that is known for getting water in it when driving, which then impacts the entire electronic system (not just service side detection). Beginning in spring 2023, I began to have these issues, starting with service side detection first. I then had other major electrical issues connected to this issue I believe are a safety concern. I have had very scary episodes at high speeds of my entire car electronic system shutting down, speedometer going to zero, gas going to empty, glitching and not starting multiple times. It got to the point my entire car was not drivable due to this issue - the dealer has a temporary fix on it to allow it to continue to be drivable until parts are in. The dealer has confirmed the issue I am experiencing is this safety special coverage issue from 2019. I contacted the dealer I bought my car from and they stated they did the special coverage fix in 2019. They confirm this issue is occurring again. However, they claim that because it was fixed in 2019, I am responsible for paying and fixing it this time around. The issue was not resolved and I believe this is a huge safety issue that should be a recall, not just a special coverage. It was very scary driving on a highway with my children in tow and having my entire system go out at a high speed. It has been inconvenient, parts are supposedly on backorder and being told it's my responsibility to cover it when it's a known issue. I have also found online many other owners having this issue. The special coverage did not fix it if water continues to get into the module and continues to generate these issues again. I appreciate any assistance on this matter and thank you for your time!

Manufacturer: GMC
Mfg Campaign: 11530444
Notice Date: Jul 5, 2023
Recall Date: Jul 5, 2023
General Motors, Llc
Campaign: 11530444 Other
Jul 5, 2023
Defect Description:

LANE DEPARTURE: BLIND SPOT DETECTION

Potential Consequences:

I bought my vehicle in 2020. In 2019, there was a special coverage notice (N172097060) with part repair because of known service side detection issues for water module intrusion. My understanding is this is due to the poor design and placement of the item in the rear of the vehicle that is known for getting water in it when driving, which then impacts the entire electronic system (not just service side detection). Beginning in spring 2023, I began to have these issues, starting with service side detection first. I then had other major electrical issues connected to this issue I believe are a safety concern. I have had very scary episodes at high speeds of my entire car electronic system shutting down, speedometer going to zero, gas going to empty, glitching and not starting multiple times. It got to the point my entire car was not drivable due to this issue - the dealer has a temporary fix on it to allow it to continue to be drivable until parts are in. The dealer has confirmed the issue I am experiencing is this safety special coverage issue from 2019. I contacted the dealer I bought my car from and they stated they did the special coverage fix in 2019. They confirm this issue is occurring again. However, they claim that because it was fixed in 2019, I am responsible for paying and fixing it this time around. The issue was not resolved and I believe this is a huge safety issue that should be a recall, not just a special coverage. It was very scary driving on a highway with my children in tow and having my entire system go out at a high speed. It has been inconvenient, parts are supposedly on backorder and being told it's my responsibility to cover it when it's a known issue. I have also found online many other owners having this issue. The special coverage did not fix it if water continues to get into the module and continues to generate these issues again. I appreciate any assistance on this matter and thank you for your time!

Corrective Action:

I bought my vehicle in 2020. In 2019, there was a special coverage notice (N172097060) with part repair because of known service side detection issues for water module intrusion. My understanding is this is due to the poor design and placement of the item in the rear of the vehicle that is known for getting water in it when driving, which then impacts the entire electronic system (not just service side detection). Beginning in spring 2023, I began to have these issues, starting with service side detection first. I then had other major electrical issues connected to this issue I believe are a safety concern. I have had very scary episodes at high speeds of my entire car electronic system shutting down, speedometer going to zero, gas going to empty, glitching and not starting multiple times. It got to the point my entire car was not drivable due to this issue - the dealer has a temporary fix on it to allow it to continue to be drivable until parts are in. The dealer has confirmed the issue I am experiencing is this safety special coverage issue from 2019. I contacted the dealer I bought my car from and they stated they did the special coverage fix in 2019. They confirm this issue is occurring again. However, they claim that because it was fixed in 2019, I am responsible for paying and fixing it this time around. The issue was not resolved and I believe this is a huge safety issue that should be a recall, not just a special coverage. It was very scary driving on a highway with my children in tow and having my entire system go out at a high speed. It has been inconvenient, parts are supposedly on backorder and being told it's my responsibility to cover it when it's a known issue. I have also found online many other owners having this issue. The special coverage did not fix it if water continues to get into the module and continues to generate these issues again. I appreciate any assistance on this matter and thank you for your time!

Additional Notes:

I bought my vehicle in 2020. In 2019, there was a special coverage notice (N172097060) with part repair because of known service side detection issues for water module intrusion. My understanding is this is due to the poor design and placement of the item in the rear of the vehicle that is known for getting water in it when driving, which then impacts the entire electronic system (not just service side detection). Beginning in spring 2023, I began to have these issues, starting with service side detection first. I then had other major electrical issues connected to this issue I believe are a safety concern. I have had very scary episodes at high speeds of my entire car electronic system shutting down, speedometer going to zero, gas going to empty, glitching and not starting multiple times. It got to the point my entire car was not drivable due to this issue - the dealer has a temporary fix on it to allow it to continue to be drivable until parts are in. The dealer has confirmed the issue I am experiencing is this safety special coverage issue from 2019. I contacted the dealer I bought my car from and they stated they did the special coverage fix in 2019. They confirm this issue is occurring again. However, they claim that because it was fixed in 2019, I am responsible for paying and fixing it this time around. The issue was not resolved and I believe this is a huge safety issue that should be a recall, not just a special coverage. It was very scary driving on a highway with my children in tow and having my entire system go out at a high speed. It has been inconvenient, parts are supposedly on backorder and being told it's my responsibility to cover it when it's a known issue. I have also found online many other owners having this issue. The special coverage did not fix it if water continues to get into the module and continues to generate these issues again. I appreciate any assistance on this matter and thank you for your time!

Manufacturer: GMC
Mfg Campaign: 11530444
Notice Date: Jul 5, 2023
Recall Date: Jul 5, 2023
General Motors, Llc
Campaign: 11530112 Other
Jul 3, 2023
Defect Description:

AIR BAGS

Potential Consequences:

Takata recall. The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Corrective Action:

Takata recall. The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Additional Notes:

Takata recall. The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Manufacturer: GMC
Mfg Campaign: 11530112
Notice Date: Jul 3, 2023
Recall Date: Jul 3, 2023
General Motors, Llc
Campaign: 11529431 Other
Jun 28, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Vehicle will randomly drop into a lower gear which causes the engine to rev up, then a warning light comes on indicating that the steering assist and ABS system are offline. Not what you want to have happen when driving 70MPH on the highway. Problem has been ongoing for ytears and GMC insists it is a transmission problem but another thing I have noticed whenever it happens is that the battery voltage increases. Seems like GMC shipped these cars with weak alternators which would explain the myriad electrical problems this vehicle and others like it have had.

Corrective Action:

Vehicle will randomly drop into a lower gear which causes the engine to rev up, then a warning light comes on indicating that the steering assist and ABS system are offline. Not what you want to have happen when driving 70MPH on the highway. Problem has been ongoing for ytears and GMC insists it is a transmission problem but another thing I have noticed whenever it happens is that the battery voltage increases. Seems like GMC shipped these cars with weak alternators which would explain the myriad electrical problems this vehicle and others like it have had.

Additional Notes:

Vehicle will randomly drop into a lower gear which causes the engine to rev up, then a warning light comes on indicating that the steering assist and ABS system are offline. Not what you want to have happen when driving 70MPH on the highway. Problem has been ongoing for ytears and GMC insists it is a transmission problem but another thing I have noticed whenever it happens is that the battery voltage increases. Seems like GMC shipped these cars with weak alternators which would explain the myriad electrical problems this vehicle and others like it have had.

Manufacturer: GMC
Mfg Campaign: 11529431
Notice Date: Jun 28, 2023
Recall Date: Jun 28, 2023
General Motors, Llc
Campaign: 11529431 Other
Jun 28, 2023
Defect Description:

STEERING

Potential Consequences:

Vehicle will randomly drop into a lower gear which causes the engine to rev up, then a warning light comes on indicating that the steering assist and ABS system are offline. Not what you want to have happen when driving 70MPH on the highway. Problem has been ongoing for ytears and GMC insists it is a transmission problem but another thing I have noticed whenever it happens is that the battery voltage increases. Seems like GMC shipped these cars with weak alternators which would explain the myriad electrical problems this vehicle and others like it have had.

Corrective Action:

Vehicle will randomly drop into a lower gear which causes the engine to rev up, then a warning light comes on indicating that the steering assist and ABS system are offline. Not what you want to have happen when driving 70MPH on the highway. Problem has been ongoing for ytears and GMC insists it is a transmission problem but another thing I have noticed whenever it happens is that the battery voltage increases. Seems like GMC shipped these cars with weak alternators which would explain the myriad electrical problems this vehicle and others like it have had.

Additional Notes:

Vehicle will randomly drop into a lower gear which causes the engine to rev up, then a warning light comes on indicating that the steering assist and ABS system are offline. Not what you want to have happen when driving 70MPH on the highway. Problem has been ongoing for ytears and GMC insists it is a transmission problem but another thing I have noticed whenever it happens is that the battery voltage increases. Seems like GMC shipped these cars with weak alternators which would explain the myriad electrical problems this vehicle and others like it have had.

Manufacturer: GMC
Mfg Campaign: 11529431
Notice Date: Jun 28, 2023
Recall Date: Jun 28, 2023
General Motors, Llc
Campaign: 11526943 Other
Jun 14, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2017 GMC Acadia. The contact stated that while driving at various speeds, the transmission was slipping, and the vehicle would not properly accelerate. The vehicle was taken to the local dealer who replaced the camshaft and timing chain however, the failure persisted. The vehicle was later taken back to the dealer who later replaced the transmission. After replacing the transmission, the check engine warning light remained illuminated. A diagnostic test was performed, and it was determined that the camshaft and timing chain was faulty. The vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was 78,588. The VIN was not available.

Corrective Action:

The contact owns a 2017 GMC Acadia. The contact stated that while driving at various speeds, the transmission was slipping, and the vehicle would not properly accelerate. The vehicle was taken to the local dealer who replaced the camshaft and timing chain however, the failure persisted. The vehicle was later taken back to the dealer who later replaced the transmission. After replacing the transmission, the check engine warning light remained illuminated. A diagnostic test was performed, and it was determined that the camshaft and timing chain was faulty. The vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was 78,588. The VIN was not available.

Additional Notes:

The contact owns a 2017 GMC Acadia. The contact stated that while driving at various speeds, the transmission was slipping, and the vehicle would not properly accelerate. The vehicle was taken to the local dealer who replaced the camshaft and timing chain however, the failure persisted. The vehicle was later taken back to the dealer who later replaced the transmission. After replacing the transmission, the check engine warning light remained illuminated. A diagnostic test was performed, and it was determined that the camshaft and timing chain was faulty. The vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was 78,588. The VIN was not available.

Manufacturer: GMC
Mfg Campaign: 11526943
Notice Date: Jun 14, 2023
Recall Date: Jun 14, 2023
General Motors, Llc
Campaign: 11526943 Other
Jun 14, 2023
Defect Description:

ENGINE

Potential Consequences:

The contact owns a 2017 GMC Acadia. The contact stated that while driving at various speeds, the transmission was slipping, and the vehicle would not properly accelerate. The vehicle was taken to the local dealer who replaced the camshaft and timing chain however, the failure persisted. The vehicle was later taken back to the dealer who later replaced the transmission. After replacing the transmission, the check engine warning light remained illuminated. A diagnostic test was performed, and it was determined that the camshaft and timing chain was faulty. The vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was 78,588. The VIN was not available.

Corrective Action:

The contact owns a 2017 GMC Acadia. The contact stated that while driving at various speeds, the transmission was slipping, and the vehicle would not properly accelerate. The vehicle was taken to the local dealer who replaced the camshaft and timing chain however, the failure persisted. The vehicle was later taken back to the dealer who later replaced the transmission. After replacing the transmission, the check engine warning light remained illuminated. A diagnostic test was performed, and it was determined that the camshaft and timing chain was faulty. The vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was 78,588. The VIN was not available.

Additional Notes:

The contact owns a 2017 GMC Acadia. The contact stated that while driving at various speeds, the transmission was slipping, and the vehicle would not properly accelerate. The vehicle was taken to the local dealer who replaced the camshaft and timing chain however, the failure persisted. The vehicle was later taken back to the dealer who later replaced the transmission. After replacing the transmission, the check engine warning light remained illuminated. A diagnostic test was performed, and it was determined that the camshaft and timing chain was faulty. The vehicle was not yet repaired. The manufacturer was not contacted. The failure mileage was 78,588. The VIN was not available.

Manufacturer: GMC
Mfg Campaign: 11526943
Notice Date: Jun 14, 2023
Recall Date: Jun 14, 2023
General Motors, Llc
Campaign: 11526776 Other
Jun 13, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

Shift to park issue

Corrective Action:

Shift to park issue

Additional Notes:

Shift to park issue

Manufacturer: GMC
Mfg Campaign: 11526776
Notice Date: Jun 13, 2023
Recall Date: Jun 13, 2023
General Motors, Llc
Campaign: 11522080 Other
May 15, 2023
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Shift to park issue, car wont recognize its in park and wont turn off unless you shake the gear shifter around to get it to realize its in park. Parking break issue as well, "service parking break" error popped up on my screen now I can no longer turn it on.

Corrective Action:

Shift to park issue, car wont recognize its in park and wont turn off unless you shake the gear shifter around to get it to realize its in park. Parking break issue as well, "service parking break" error popped up on my screen now I can no longer turn it on.

Additional Notes:

Shift to park issue, car wont recognize its in park and wont turn off unless you shake the gear shifter around to get it to realize its in park. Parking break issue as well, "service parking break" error popped up on my screen now I can no longer turn it on.

Manufacturer: GMC
Mfg Campaign: 11522080
Notice Date: May 15, 2023
Recall Date: May 15, 2023
General Motors, Llc
Campaign: 11521585 Other
May 11, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2017 GMC Acadia. The contact stated that on various occasions after shifting into park(P), it was not recognized and the "Attention Required, Shift to park(P)" message was displayed. The contact stated that multiple attempts at shifting the gear into neutral(N) or reverse(R) were needed for the park(P) to be recognized and for the contact to be able to turn off the vehicle. The contact also stated that while driving at various speeds, the transmission was slipping. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission needed to be replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 150,000.

Corrective Action:

The contact owns a 2017 GMC Acadia. The contact stated that on various occasions after shifting into park(P), it was not recognized and the "Attention Required, Shift to park(P)" message was displayed. The contact stated that multiple attempts at shifting the gear into neutral(N) or reverse(R) were needed for the park(P) to be recognized and for the contact to be able to turn off the vehicle. The contact also stated that while driving at various speeds, the transmission was slipping. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission needed to be replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 150,000.

Additional Notes:

The contact owns a 2017 GMC Acadia. The contact stated that on various occasions after shifting into park(P), it was not recognized and the "Attention Required, Shift to park(P)" message was displayed. The contact stated that multiple attempts at shifting the gear into neutral(N) or reverse(R) were needed for the park(P) to be recognized and for the contact to be able to turn off the vehicle. The contact also stated that while driving at various speeds, the transmission was slipping. The vehicle was taken to an independent mechanic, where it was diagnosed that the transmission needed to be replaced. The manufacturer was made aware of the failure. The approximate failure mileage was 150,000.

Manufacturer: GMC
Mfg Campaign: 11521585
Notice Date: May 11, 2023
Recall Date: May 11, 2023
General Motors, Llc
Campaign: 11520363 Other
4 Vehicles Affected
May 4, 2023
Defect Description:

AIR BAGS

Potential Consequences:

We had a head on collision on 4/26/23. The other at fault vehicle airbags did in fact deploy and we believe ours should have also deployed but Didn’t. We have dash cam footage to see the impact and at that speed, one would anticipate airbags deploying.

Corrective Action:

We had a head on collision on 4/26/23. The other at fault vehicle airbags did in fact deploy and we believe ours should have also deployed but Didn’t. We have dash cam footage to see the impact and at that speed, one would anticipate airbags deploying.

Additional Notes:

We had a head on collision on 4/26/23. The other at fault vehicle airbags did in fact deploy and we believe ours should have also deployed but Didn’t. We have dash cam footage to see the impact and at that speed, one would anticipate airbags deploying.

Manufacturer: GMC
Mfg Campaign: 11520363
Notice Date: May 4, 2023
Recall Date: May 4, 2023
General Motors, Llc
Campaign: 11520197 Other
May 3, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

When parking my car "The Shift To Park Light COMES On" cannot shut the car off- Not sure if its in park-You have to restart the car and keep trying to turn the car off--also all interior lights stay on--can not lock the car---This should be repaired by GM.

Corrective Action:

When parking my car "The Shift To Park Light COMES On" cannot shut the car off- Not sure if its in park-You have to restart the car and keep trying to turn the car off--also all interior lights stay on--can not lock the car---This should be repaired by GM.

Additional Notes:

When parking my car "The Shift To Park Light COMES On" cannot shut the car off- Not sure if its in park-You have to restart the car and keep trying to turn the car off--also all interior lights stay on--can not lock the car---This should be repaired by GM.

Manufacturer: GMC
Mfg Campaign: 11520197
Notice Date: May 3, 2023
Recall Date: May 3, 2023
General Motors, Llc
Campaign: 11520197 Other
May 3, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

When parking my car "The Shift To Park Light COMES On" cannot shut the car off- Not sure if its in park-You have to restart the car and keep trying to turn the car off--also all interior lights stay on--can not lock the car---This should be repaired by GM.

Corrective Action:

When parking my car "The Shift To Park Light COMES On" cannot shut the car off- Not sure if its in park-You have to restart the car and keep trying to turn the car off--also all interior lights stay on--can not lock the car---This should be repaired by GM.

Additional Notes:

When parking my car "The Shift To Park Light COMES On" cannot shut the car off- Not sure if its in park-You have to restart the car and keep trying to turn the car off--also all interior lights stay on--can not lock the car---This should be repaired by GM.

Manufacturer: GMC
Mfg Campaign: 11520197
Notice Date: May 3, 2023
Recall Date: May 3, 2023

Need Legal Help?

Featured Attorneys
Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury

Recent Articles
Jeep Grand Cherokee Head Restraint Problem

Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...

Aug 1, 2025
Fuel Injector Problem: 2021-2024 Ford Bronco Sport and 2020-2022 Ford Escape

If you own a 2021-2024 Ford Bronco Sport or 2020-2022 Ford Escape equipped with a 1.5L Dragon GTDI e ...

Jul 28, 2025
Airbag Problem Affects 2022-2025 Chrysler Pacifica and Voyager Vehicles

If you own a Chrysler Pacifica or Voyager, your vehicle may be equipped with defective side curtain ...

Jul 24, 2025