Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232404980
Recall Date: May 10, 2023
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17329
Recall Date: Aug 22, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2017 Cadillac XT5 vehicles manufactured April 16, 2016, to May 9, 2016, and 2017 GMC Acadia vehicles manufactured April 19, 2016, to April 22, 2016. The front brake calipers may have a torn or misaligned caliper piston seal which may allow brake fluid to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16096
Recall Date: Nov 4, 2016
Consumer Complaints
860 ComplaintsGeneral Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11560948
Recall Date: Dec 19, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The seatbelt alarm system does not work and the seatbelt sign does not work.
Corrective Action:
The seatbelt alarm system does not work and the seatbelt sign does not work.
Additional Notes:
The seatbelt alarm system does not work and the seatbelt sign does not work.
Mfg Campaign: 11560272
Recall Date: Dec 15, 2023
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
The seatbelt alarm system does not work and the seatbelt sign does not work.
Corrective Action:
The seatbelt alarm system does not work and the seatbelt sign does not work.
Additional Notes:
The seatbelt alarm system does not work and the seatbelt sign does not work.
Mfg Campaign: 11560272
Recall Date: Dec 15, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
I believe my vehicle has a software issue, the temperature gauge will read cold, I will get a “Steering assist reduced drive with caution” message, my A/C stops working, and the radiator fans come on full blast the moment you start the car because the temperature can not be read. I have read online forums where others are having this same exact issue. Resetting the codes seems to temporarily fix the issue, but it comes back within roughly 2 weeks. This vehicle has not even reached 60k miles yet.
Corrective Action:
I believe my vehicle has a software issue, the temperature gauge will read cold, I will get a “Steering assist reduced drive with caution” message, my A/C stops working, and the radiator fans come on full blast the moment you start the car because the temperature can not be read. I have read online forums where others are having this same exact issue. Resetting the codes seems to temporarily fix the issue, but it comes back within roughly 2 weeks. This vehicle has not even reached 60k miles yet.
Additional Notes:
I believe my vehicle has a software issue, the temperature gauge will read cold, I will get a “Steering assist reduced drive with caution” message, my A/C stops working, and the radiator fans come on full blast the moment you start the car because the temperature can not be read. I have read online forums where others are having this same exact issue. Resetting the codes seems to temporarily fix the issue, but it comes back within roughly 2 weeks. This vehicle has not even reached 60k miles yet.
Mfg Campaign: 11559251
Recall Date: Dec 9, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I believe my vehicle has a software issue, the temperature gauge will read cold, I will get a “Steering assist reduced drive with caution” message, my A/C stops working, and the radiator fans come on full blast the moment you start the car because the temperature can not be read. I have read online forums where others are having this same exact issue. Resetting the codes seems to temporarily fix the issue, but it comes back within roughly 2 weeks. This vehicle has not even reached 60k miles yet.
Corrective Action:
I believe my vehicle has a software issue, the temperature gauge will read cold, I will get a “Steering assist reduced drive with caution” message, my A/C stops working, and the radiator fans come on full blast the moment you start the car because the temperature can not be read. I have read online forums where others are having this same exact issue. Resetting the codes seems to temporarily fix the issue, but it comes back within roughly 2 weeks. This vehicle has not even reached 60k miles yet.
Additional Notes:
I believe my vehicle has a software issue, the temperature gauge will read cold, I will get a “Steering assist reduced drive with caution” message, my A/C stops working, and the radiator fans come on full blast the moment you start the car because the temperature can not be read. I have read online forums where others are having this same exact issue. Resetting the codes seems to temporarily fix the issue, but it comes back within roughly 2 weeks. This vehicle has not even reached 60k miles yet.
Mfg Campaign: 11559251
Recall Date: Dec 9, 2023
General Motors, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
This vehicle has a severe water leak after rain event from body. Leaks into electrical, floor boards, roof. Dealership not able to locate water leak location. Have been working on it going on a month. We recently purchased the vehicle used.
Corrective Action:
This vehicle has a severe water leak after rain event from body. Leaks into electrical, floor boards, roof. Dealership not able to locate water leak location. Have been working on it going on a month. We recently purchased the vehicle used.
Additional Notes:
This vehicle has a severe water leak after rain event from body. Leaks into electrical, floor boards, roof. Dealership not able to locate water leak location. Have been working on it going on a month. We recently purchased the vehicle used.
Mfg Campaign: 11552416
Recall Date: Oct 28, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This vehicle has a severe water leak after rain event from body. Leaks into electrical, floor boards, roof. Dealership not able to locate water leak location. Have been working on it going on a month. We recently purchased the vehicle used.
Corrective Action:
This vehicle has a severe water leak after rain event from body. Leaks into electrical, floor boards, roof. Dealership not able to locate water leak location. Have been working on it going on a month. We recently purchased the vehicle used.
Additional Notes:
This vehicle has a severe water leak after rain event from body. Leaks into electrical, floor boards, roof. Dealership not able to locate water leak location. Have been working on it going on a month. We recently purchased the vehicle used.
Mfg Campaign: 11552416
Recall Date: Oct 28, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This vehicle has a severe water leak after rain event from body. Leaks into electrical, floor boards, roof. Dealership not able to locate water leak location. Have been working on it going on a month. We recently purchased the vehicle used.
Corrective Action:
This vehicle has a severe water leak after rain event from body. Leaks into electrical, floor boards, roof. Dealership not able to locate water leak location. Have been working on it going on a month. We recently purchased the vehicle used.
Additional Notes:
This vehicle has a severe water leak after rain event from body. Leaks into electrical, floor boards, roof. Dealership not able to locate water leak location. Have been working on it going on a month. We recently purchased the vehicle used.
Mfg Campaign: 11552416
Recall Date: Oct 28, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11551820
Recall Date: Oct 25, 2023
General Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 GMC Acadia. The contact stated while driving 65 MPH, the steering warning light illuminated. The contact stated that when she arrived at her destination, she became aware that the engine fan was blowing abnormally loud. The vehicle was taken to an independent mechanic. The vehicle was diagnosed with a failed thermostat and thermostat sensor. The contact was informed that the thermostat and thermostat sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 94,000.
Corrective Action:
The contact owns a 2017 GMC Acadia. The contact stated while driving 65 MPH, the steering warning light illuminated. The contact stated that when she arrived at her destination, she became aware that the engine fan was blowing abnormally loud. The vehicle was taken to an independent mechanic. The vehicle was diagnosed with a failed thermostat and thermostat sensor. The contact was informed that the thermostat and thermostat sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 94,000.
Additional Notes:
The contact owns a 2017 GMC Acadia. The contact stated while driving 65 MPH, the steering warning light illuminated. The contact stated that when she arrived at her destination, she became aware that the engine fan was blowing abnormally loud. The vehicle was taken to an independent mechanic. The vehicle was diagnosed with a failed thermostat and thermostat sensor. The contact was informed that the thermostat and thermostat sensor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 94,000.
Mfg Campaign: 11551823
Recall Date: Oct 25, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Went to Burt Watson the end of May. Paid $250 to diagnose 3 problems. Trans was intermittently kicking into passing gear when starting from a stop position, a service engine light and passenger side blind spot warning would come on when nothing was there and other times wouldn't recognize a vehicle was there. Around the middle of July the battery began draining intermittently leaving me stranded at night away from home. The rear defogger began turning itself on and couldn't be shut off and was very hot to the touch. The drivers seat moved all the way forward on its own pressing me into the steering wheel and dash while I was driving at highway speed. Forcing me to change 2 lanes of traffic trying to get to the side of the road.I was told by the service manager that the rear fuse block had shorted out do to water intrusion from bad drain ports. This was replaced, and then I was told something else was draining the battery. And this was "one " of the things not covered by warranty. There is a service bulletin stating that there may be pinholes at the top of the a-pillars and d-pillars yet the dealership stated a new windshield was needed. There are several service bulletins indicating that such leaks can reek havoc on the electronics. The dealership has changed their estimate several times with still no solution in site. The vehicle has been sitting at the dealership since July. At one point it was communicated to me that GM would assist in the cost of the repairs when and if job was ever completed.They are now stating the cost to repair the issues is $5500.00 and is my responsibility.
Corrective Action:
Went to Burt Watson the end of May. Paid $250 to diagnose 3 problems. Trans was intermittently kicking into passing gear when starting from a stop position, a service engine light and passenger side blind spot warning would come on when nothing was there and other times wouldn't recognize a vehicle was there. Around the middle of July the battery began draining intermittently leaving me stranded at night away from home. The rear defogger began turning itself on and couldn't be shut off and was very hot to the touch. The drivers seat moved all the way forward on its own pressing me into the steering wheel and dash while I was driving at highway speed. Forcing me to change 2 lanes of traffic trying to get to the side of the road.I was told by the service manager that the rear fuse block had shorted out do to water intrusion from bad drain ports. This was replaced, and then I was told something else was draining the battery. And this was "one " of the things not covered by warranty. There is a service bulletin stating that there may be pinholes at the top of the a-pillars and d-pillars yet the dealership stated a new windshield was needed. There are several service bulletins indicating that such leaks can reek havoc on the electronics. The dealership has changed their estimate several times with still no solution in site. The vehicle has been sitting at the dealership since July. At one point it was communicated to me that GM would assist in the cost of the repairs when and if job was ever completed.They are now stating the cost to repair the issues is $5500.00 and is my responsibility.
Additional Notes:
Went to Burt Watson the end of May. Paid $250 to diagnose 3 problems. Trans was intermittently kicking into passing gear when starting from a stop position, a service engine light and passenger side blind spot warning would come on when nothing was there and other times wouldn't recognize a vehicle was there. Around the middle of July the battery began draining intermittently leaving me stranded at night away from home. The rear defogger began turning itself on and couldn't be shut off and was very hot to the touch. The drivers seat moved all the way forward on its own pressing me into the steering wheel and dash while I was driving at highway speed. Forcing me to change 2 lanes of traffic trying to get to the side of the road.I was told by the service manager that the rear fuse block had shorted out do to water intrusion from bad drain ports. This was replaced, and then I was told something else was draining the battery. And this was "one " of the things not covered by warranty. There is a service bulletin stating that there may be pinholes at the top of the a-pillars and d-pillars yet the dealership stated a new windshield was needed. There are several service bulletins indicating that such leaks can reek havoc on the electronics. The dealership has changed their estimate several times with still no solution in site. The vehicle has been sitting at the dealership since July. At one point it was communicated to me that GM would assist in the cost of the repairs when and if job was ever completed.They are now stating the cost to repair the issues is $5500.00 and is my responsibility.
Mfg Campaign: 11551375
Recall Date: Oct 23, 2023
General Motors, Llc
Defect Description:
SEATS
Potential Consequences:
Went to Burt Watson the end of May. Paid $250 to diagnose 3 problems. Trans was intermittently kicking into passing gear when starting from a stop position, a service engine light and passenger side blind spot warning would come on when nothing was there and other times wouldn't recognize a vehicle was there. Around the middle of July the battery began draining intermittently leaving me stranded at night away from home. The rear defogger began turning itself on and couldn't be shut off and was very hot to the touch. The drivers seat moved all the way forward on its own pressing me into the steering wheel and dash while I was driving at highway speed. Forcing me to change 2 lanes of traffic trying to get to the side of the road.I was told by the service manager that the rear fuse block had shorted out do to water intrusion from bad drain ports. This was replaced, and then I was told something else was draining the battery. And this was "one " of the things not covered by warranty. There is a service bulletin stating that there may be pinholes at the top of the a-pillars and d-pillars yet the dealership stated a new windshield was needed. There are several service bulletins indicating that such leaks can reek havoc on the electronics. The dealership has changed their estimate several times with still no solution in site. The vehicle has been sitting at the dealership since July. At one point it was communicated to me that GM would assist in the cost of the repairs when and if job was ever completed.They are now stating the cost to repair the issues is $5500.00 and is my responsibility.
Corrective Action:
Went to Burt Watson the end of May. Paid $250 to diagnose 3 problems. Trans was intermittently kicking into passing gear when starting from a stop position, a service engine light and passenger side blind spot warning would come on when nothing was there and other times wouldn't recognize a vehicle was there. Around the middle of July the battery began draining intermittently leaving me stranded at night away from home. The rear defogger began turning itself on and couldn't be shut off and was very hot to the touch. The drivers seat moved all the way forward on its own pressing me into the steering wheel and dash while I was driving at highway speed. Forcing me to change 2 lanes of traffic trying to get to the side of the road.I was told by the service manager that the rear fuse block had shorted out do to water intrusion from bad drain ports. This was replaced, and then I was told something else was draining the battery. And this was "one " of the things not covered by warranty. There is a service bulletin stating that there may be pinholes at the top of the a-pillars and d-pillars yet the dealership stated a new windshield was needed. There are several service bulletins indicating that such leaks can reek havoc on the electronics. The dealership has changed their estimate several times with still no solution in site. The vehicle has been sitting at the dealership since July. At one point it was communicated to me that GM would assist in the cost of the repairs when and if job was ever completed.They are now stating the cost to repair the issues is $5500.00 and is my responsibility.
Additional Notes:
Went to Burt Watson the end of May. Paid $250 to diagnose 3 problems. Trans was intermittently kicking into passing gear when starting from a stop position, a service engine light and passenger side blind spot warning would come on when nothing was there and other times wouldn't recognize a vehicle was there. Around the middle of July the battery began draining intermittently leaving me stranded at night away from home. The rear defogger began turning itself on and couldn't be shut off and was very hot to the touch. The drivers seat moved all the way forward on its own pressing me into the steering wheel and dash while I was driving at highway speed. Forcing me to change 2 lanes of traffic trying to get to the side of the road.I was told by the service manager that the rear fuse block had shorted out do to water intrusion from bad drain ports. This was replaced, and then I was told something else was draining the battery. And this was "one " of the things not covered by warranty. There is a service bulletin stating that there may be pinholes at the top of the a-pillars and d-pillars yet the dealership stated a new windshield was needed. There are several service bulletins indicating that such leaks can reek havoc on the electronics. The dealership has changed their estimate several times with still no solution in site. The vehicle has been sitting at the dealership since July. At one point it was communicated to me that GM would assist in the cost of the repairs when and if job was ever completed.They are now stating the cost to repair the issues is $5500.00 and is my responsibility.
Mfg Campaign: 11551375
Recall Date: Oct 23, 2023
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Went to Burt Watson the end of May. Paid $250 to diagnose 3 problems. Trans was intermittently kicking into passing gear when starting from a stop position, a service engine light and passenger side blind spot warning would come on when nothing was there and other times wouldn't recognize a vehicle was there. Around the middle of July the battery began draining intermittently leaving me stranded at night away from home. The rear defogger began turning itself on and couldn't be shut off and was very hot to the touch. The drivers seat moved all the way forward on its own pressing me into the steering wheel and dash while I was driving at highway speed. Forcing me to change 2 lanes of traffic trying to get to the side of the road.I was told by the service manager that the rear fuse block had shorted out do to water intrusion from bad drain ports. This was replaced, and then I was told something else was draining the battery. And this was "one " of the things not covered by warranty. There is a service bulletin stating that there may be pinholes at the top of the a-pillars and d-pillars yet the dealership stated a new windshield was needed. There are several service bulletins indicating that such leaks can reek havoc on the electronics. The dealership has changed their estimate several times with still no solution in site. The vehicle has been sitting at the dealership since July. At one point it was communicated to me that GM would assist in the cost of the repairs when and if job was ever completed.They are now stating the cost to repair the issues is $5500.00 and is my responsibility.
Corrective Action:
Went to Burt Watson the end of May. Paid $250 to diagnose 3 problems. Trans was intermittently kicking into passing gear when starting from a stop position, a service engine light and passenger side blind spot warning would come on when nothing was there and other times wouldn't recognize a vehicle was there. Around the middle of July the battery began draining intermittently leaving me stranded at night away from home. The rear defogger began turning itself on and couldn't be shut off and was very hot to the touch. The drivers seat moved all the way forward on its own pressing me into the steering wheel and dash while I was driving at highway speed. Forcing me to change 2 lanes of traffic trying to get to the side of the road.I was told by the service manager that the rear fuse block had shorted out do to water intrusion from bad drain ports. This was replaced, and then I was told something else was draining the battery. And this was "one " of the things not covered by warranty. There is a service bulletin stating that there may be pinholes at the top of the a-pillars and d-pillars yet the dealership stated a new windshield was needed. There are several service bulletins indicating that such leaks can reek havoc on the electronics. The dealership has changed their estimate several times with still no solution in site. The vehicle has been sitting at the dealership since July. At one point it was communicated to me that GM would assist in the cost of the repairs when and if job was ever completed.They are now stating the cost to repair the issues is $5500.00 and is my responsibility.
Additional Notes:
Went to Burt Watson the end of May. Paid $250 to diagnose 3 problems. Trans was intermittently kicking into passing gear when starting from a stop position, a service engine light and passenger side blind spot warning would come on when nothing was there and other times wouldn't recognize a vehicle was there. Around the middle of July the battery began draining intermittently leaving me stranded at night away from home. The rear defogger began turning itself on and couldn't be shut off and was very hot to the touch. The drivers seat moved all the way forward on its own pressing me into the steering wheel and dash while I was driving at highway speed. Forcing me to change 2 lanes of traffic trying to get to the side of the road.I was told by the service manager that the rear fuse block had shorted out do to water intrusion from bad drain ports. This was replaced, and then I was told something else was draining the battery. And this was "one " of the things not covered by warranty. There is a service bulletin stating that there may be pinholes at the top of the a-pillars and d-pillars yet the dealership stated a new windshield was needed. There are several service bulletins indicating that such leaks can reek havoc on the electronics. The dealership has changed their estimate several times with still no solution in site. The vehicle has been sitting at the dealership since July. At one point it was communicated to me that GM would assist in the cost of the repairs when and if job was ever completed.They are now stating the cost to repair the issues is $5500.00 and is my responsibility.
Mfg Campaign: 11551375
Recall Date: Oct 23, 2023
General Motors, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
I parked uphill on my driveway and put car in park to drop off groceries . My trunk didn’t not open which usually only happens when vehicle is in drive. I felt my car begin to move so I jumped in to discover dash said shift to park. This is major safety issue and happens quite often now. Under this circumstance vehicle can’t turn off. Had to replace battery for always draining. Also seatbelts in back seat and passenger seat do not buckle. There was a recall at one point however it disappeared from my dash board and now reads as completed however I never had the opportunity to correct the recall.
Corrective Action:
I parked uphill on my driveway and put car in park to drop off groceries . My trunk didn’t not open which usually only happens when vehicle is in drive. I felt my car begin to move so I jumped in to discover dash said shift to park. This is major safety issue and happens quite often now. Under this circumstance vehicle can’t turn off. Had to replace battery for always draining. Also seatbelts in back seat and passenger seat do not buckle. There was a recall at one point however it disappeared from my dash board and now reads as completed however I never had the opportunity to correct the recall.
Additional Notes:
I parked uphill on my driveway and put car in park to drop off groceries . My trunk didn’t not open which usually only happens when vehicle is in drive. I felt my car begin to move so I jumped in to discover dash said shift to park. This is major safety issue and happens quite often now. Under this circumstance vehicle can’t turn off. Had to replace battery for always draining. Also seatbelts in back seat and passenger seat do not buckle. There was a recall at one point however it disappeared from my dash board and now reads as completed however I never had the opportunity to correct the recall.
Mfg Campaign: 11551451
Recall Date: Oct 23, 2023
General Motors, Llc
Defect Description:
WHEELS
Potential Consequences:
I parked uphill on my driveway and put car in park to drop off groceries . My trunk didn’t not open which usually only happens when vehicle is in drive. I felt my car begin to move so I jumped in to discover dash said shift to park. This is major safety issue and happens quite often now. Under this circumstance vehicle can’t turn off. Had to replace battery for always draining. Also seatbelts in back seat and passenger seat do not buckle. There was a recall at one point however it disappeared from my dash board and now reads as completed however I never had the opportunity to correct the recall.
Corrective Action:
I parked uphill on my driveway and put car in park to drop off groceries . My trunk didn’t not open which usually only happens when vehicle is in drive. I felt my car begin to move so I jumped in to discover dash said shift to park. This is major safety issue and happens quite often now. Under this circumstance vehicle can’t turn off. Had to replace battery for always draining. Also seatbelts in back seat and passenger seat do not buckle. There was a recall at one point however it disappeared from my dash board and now reads as completed however I never had the opportunity to correct the recall.
Additional Notes:
I parked uphill on my driveway and put car in park to drop off groceries . My trunk didn’t not open which usually only happens when vehicle is in drive. I felt my car begin to move so I jumped in to discover dash said shift to park. This is major safety issue and happens quite often now. Under this circumstance vehicle can’t turn off. Had to replace battery for always draining. Also seatbelts in back seat and passenger seat do not buckle. There was a recall at one point however it disappeared from my dash board and now reads as completed however I never had the opportunity to correct the recall.
Mfg Campaign: 11551451
Recall Date: Oct 23, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 GMC Acadia. The contact stated that when the front driver’s side seat was adjusted, the air bag warning light illuminated, and a message displayed on the instrument panel “Service Air Bags”. The vehicle was taken to the dealer where it was diagnosed; however, the contact was informed by the mechanic not to adjust the front driver’s side seat due to adjusting the seat triggering the sensor. The contact was concerned for her safety while operating the vehicle. The vehicle was not repaired. The contact then received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 70,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 GMC Acadia. The contact stated that when the front driver’s side seat was adjusted, the air bag warning light illuminated, and a message displayed on the instrument panel “Service Air Bags”. The vehicle was taken to the dealer where it was diagnosed; however, the contact was informed by the mechanic not to adjust the front driver’s side seat due to adjusting the seat triggering the sensor. The contact was concerned for her safety while operating the vehicle. The vehicle was not repaired. The contact then received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 70,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 GMC Acadia. The contact stated that when the front driver’s side seat was adjusted, the air bag warning light illuminated, and a message displayed on the instrument panel “Service Air Bags”. The vehicle was taken to the dealer where it was diagnosed; however, the contact was informed by the mechanic not to adjust the front driver’s side seat due to adjusting the seat triggering the sensor. The contact was concerned for her safety while operating the vehicle. The vehicle was not repaired. The contact then received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 70,000. VIN tool confirms parts not available.
Mfg Campaign: 11550963
Recall Date: Oct 20, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11550576
Recall Date: Oct 18, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was not yet available. An unknown local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11549373
Recall Date: Oct 11, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11548255
Recall Date: Oct 4, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2017 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11547687
Recall Date: Oct 2, 2023
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