Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232404980
Recall Date: May 10, 2023
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2015-2018 GMC Canyon, 2016-2017 Buick Envision, 2016-2018 Chevrolet Colorado and Malibu, 2017-2018 GMC Acadia, 2018 Buick LaCrosse, Cadillac ATS, Chevrolet Equinox, and GMC Terrain vehicles. The high pressure fuel pump may detach from its mounting flange, possibly resulting in the pump damaging the high pressure fuel line.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18188 18268
Recall Date: May 31, 2018
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain 2018 Chevrolet Equinox and GMC Terrain vehicles and 2017-2018 GMC Acadia vehicles. The right front intermediate driveshaft may fracture and separate while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17329
Recall Date: Aug 22, 2017
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2017 Cadillac XT5 vehicles manufactured April 16, 2016, to May 9, 2016, and 2017 GMC Acadia vehicles manufactured April 19, 2016, to April 22, 2016. The front brake calipers may have a torn or misaligned caliper piston seal which may allow brake fluid to leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16096
Recall Date: Nov 4, 2016
Consumer Complaints
860 ComplaintsGeneral Motors, Llc
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
When parking my car "The Shift To Park Light COMES On" cannot shut the car off- Not sure if its in park-You have to restart the car and keep trying to turn the car off--also all interior lights stay on--can not lock the car---This should be repaired by GM.
Corrective Action:
When parking my car "The Shift To Park Light COMES On" cannot shut the car off- Not sure if its in park-You have to restart the car and keep trying to turn the car off--also all interior lights stay on--can not lock the car---This should be repaired by GM.
Additional Notes:
When parking my car "The Shift To Park Light COMES On" cannot shut the car off- Not sure if its in park-You have to restart the car and keep trying to turn the car off--also all interior lights stay on--can not lock the car---This should be repaired by GM.
Mfg Campaign: 11520197
Recall Date: May 3, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When shifting into park, getting a Shift to Park error. Have to jiggle the shifter to get the car to turn off. Sometimes it won’t turn off. About a month after purchasing used in 2020 my wife put the car into park in our drive way, the car rolled backwards with my son in it and the passenger side door open. The passenger side door hit a tree and folded the door backward toward the body. Door had to be replaced. Luckily no one was injured. At the time we did not know about the shifter issue. Secondly our transmission has now gone out with only 80k miles on the car. This is another reoccurring issue that GMC has ignored with a know manufacturer default in the transmission.
Corrective Action:
When shifting into park, getting a Shift to Park error. Have to jiggle the shifter to get the car to turn off. Sometimes it won’t turn off. About a month after purchasing used in 2020 my wife put the car into park in our drive way, the car rolled backwards with my son in it and the passenger side door open. The passenger side door hit a tree and folded the door backward toward the body. Door had to be replaced. Luckily no one was injured. At the time we did not know about the shifter issue. Secondly our transmission has now gone out with only 80k miles on the car. This is another reoccurring issue that GMC has ignored with a know manufacturer default in the transmission.
Additional Notes:
When shifting into park, getting a Shift to Park error. Have to jiggle the shifter to get the car to turn off. Sometimes it won’t turn off. About a month after purchasing used in 2020 my wife put the car into park in our drive way, the car rolled backwards with my son in it and the passenger side door open. The passenger side door hit a tree and folded the door backward toward the body. Door had to be replaced. Luckily no one was injured. At the time we did not know about the shifter issue. Secondly our transmission has now gone out with only 80k miles on the car. This is another reoccurring issue that GMC has ignored with a know manufacturer default in the transmission.
Mfg Campaign: 11519577
Recall Date: Apr 29, 2023
General Motors, Llc
Defect Description:
SUSPENSION
Potential Consequences:
PERSISTENT GROANING AND CREAKING FROM FRONT END SUSPENSION. DEALER REPAIR SHOP COULD NOT DIAGNOSIS ISSUE HOWEVER THERE IS A REPAIR BULLETIN PUBLISHED ON THIS ISSUE AT GMREPAIRINSIGHTS.COM WHICH LEADS ME TO BELIEVE THIS IS A KNOWN DEFECT WITH THE SUSPENSION OF THIS CAR AND OTHER SIMILAR MODELS. THE DEFECT AS DESCRIBED IN THE REPAIR BULLETIN MAY LEAD TO MECHANICAL FAILURE OF IMPORTANT PART OF SUSPENSION WHICH COULD LEAD TO INJURIES OR HARM TO OTHER DRIVERS. I SCHEDULED A SERVICE APPOINTMENT ON 12.28.2022 AND THE DEALER COULD NOT IDENTIFY THE SOURCE OF THE PROBLEM.
Corrective Action:
PERSISTENT GROANING AND CREAKING FROM FRONT END SUSPENSION. DEALER REPAIR SHOP COULD NOT DIAGNOSIS ISSUE HOWEVER THERE IS A REPAIR BULLETIN PUBLISHED ON THIS ISSUE AT GMREPAIRINSIGHTS.COM WHICH LEADS ME TO BELIEVE THIS IS A KNOWN DEFECT WITH THE SUSPENSION OF THIS CAR AND OTHER SIMILAR MODELS. THE DEFECT AS DESCRIBED IN THE REPAIR BULLETIN MAY LEAD TO MECHANICAL FAILURE OF IMPORTANT PART OF SUSPENSION WHICH COULD LEAD TO INJURIES OR HARM TO OTHER DRIVERS. I SCHEDULED A SERVICE APPOINTMENT ON 12.28.2022 AND THE DEALER COULD NOT IDENTIFY THE SOURCE OF THE PROBLEM.
Additional Notes:
PERSISTENT GROANING AND CREAKING FROM FRONT END SUSPENSION. DEALER REPAIR SHOP COULD NOT DIAGNOSIS ISSUE HOWEVER THERE IS A REPAIR BULLETIN PUBLISHED ON THIS ISSUE AT GMREPAIRINSIGHTS.COM WHICH LEADS ME TO BELIEVE THIS IS A KNOWN DEFECT WITH THE SUSPENSION OF THIS CAR AND OTHER SIMILAR MODELS. THE DEFECT AS DESCRIBED IN THE REPAIR BULLETIN MAY LEAD TO MECHANICAL FAILURE OF IMPORTANT PART OF SUSPENSION WHICH COULD LEAD TO INJURIES OR HARM TO OTHER DRIVERS. I SCHEDULED A SERVICE APPOINTMENT ON 12.28.2022 AND THE DEALER COULD NOT IDENTIFY THE SOURCE OF THE PROBLEM.
Mfg Campaign: 11516889
Recall Date: Apr 13, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Shift to park error light comes on when you are parking your car--cannot lock the car and all lights stay on--takes 5 or six tries --happens every time you move the car
Corrective Action:
Shift to park error light comes on when you are parking your car--cannot lock the car and all lights stay on--takes 5 or six tries --happens every time you move the car
Additional Notes:
Shift to park error light comes on when you are parking your car--cannot lock the car and all lights stay on--takes 5 or six tries --happens every time you move the car
Mfg Campaign: 11516270
Recall Date: Apr 10, 2023
General Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
Shift to park error light comes on when you are parking your car--cannot lock the car and all lights stay on--takes 5 or six tries --happens every time you move the car
Corrective Action:
Shift to park error light comes on when you are parking your car--cannot lock the car and all lights stay on--takes 5 or six tries --happens every time you move the car
Additional Notes:
Shift to park error light comes on when you are parking your car--cannot lock the car and all lights stay on--takes 5 or six tries --happens every time you move the car
Mfg Campaign: 11516270
Recall Date: Apr 10, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Sudden loss of power steering due to steering pump failure. Wife was turning onto a busy road and the power steering went out causing her to almost hit oncoming traffic on the other side of the lane. Very serious and upsetting experience. In doing so research it appears this has been an ongoing issue with this vehicle and the previous model. Life safety issues such as this should be recalled at once before someone else’s wife and children are killed. Vehicle is currently at shop for replacement.
Corrective Action:
Sudden loss of power steering due to steering pump failure. Wife was turning onto a busy road and the power steering went out causing her to almost hit oncoming traffic on the other side of the lane. Very serious and upsetting experience. In doing so research it appears this has been an ongoing issue with this vehicle and the previous model. Life safety issues such as this should be recalled at once before someone else’s wife and children are killed. Vehicle is currently at shop for replacement.
Additional Notes:
Sudden loss of power steering due to steering pump failure. Wife was turning onto a busy road and the power steering went out causing her to almost hit oncoming traffic on the other side of the lane. Very serious and upsetting experience. In doing so research it appears this has been an ongoing issue with this vehicle and the previous model. Life safety issues such as this should be recalled at once before someone else’s wife and children are killed. Vehicle is currently at shop for replacement.
Mfg Campaign: 11515735
Recall Date: Apr 6, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I get a "service side detection" on my DIC. It used to work occasionally, now it no longer works. The sensors lights do come on when the "service side detection" shows up. Sometimes this alerts comes and goes and sometimes it stays until I push a button, in which it just reappears later. Through research I found this document sent out from GM: https://static.nhtsa.gov/odi/tsbs/2019/MC-10160088-9999.pdf GLOBAL SAFETY FIELD INVESTIGATIONS DCS5011 URGENT - DISTRIBUTE IMMEDIATELY Subject: N172097060 - Special Coverage Side Blind Zone Alert Module Water Intrusion General Motors is releasing Special Coverage N172097060 today. The total number of U.S. vehicles involved is approximately 131,652. Please see the attached bulletin for details. Condition: Some 2013-2016 model year Chevrolet Cruze, 2014-2015 Chevrolet Impala and 2013-2017 GMC Acadia vehicles, may have a condition where the Side Blind Zone Alert (SBZA) modules may fail or malfunction due to water intrusion. The driver may experience a side blind zone alert message displayed on the driver instrument cluster (DIC). If this message is ignored, the condition could result in the corruption of LS GMLAN that may result in the loss of some driver interface functions such as cluster, infotainment / displays, chime, and passenger presence detection (passenger airbag could be suppressed, w/airbag TT, DIC message). MAJOR SAFETY CONCERN!! Special Coverage Adjustment: This special coverage covers the condition described above for a period of 6 years or 80,000 miles (130,000 km) whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. CORRECTION: Dealers are to repair the vehicle by ordering and installing the appropriate service kit. The service kit will contain all of the components required to complete the repair. The repairs will be made at no charge to the customer. PROBLEM: MY CAR HAS A BRANDED TITLE SO THEY WILL NOT FIX IT. IF IT IS A RECALL, THEY HAVE TO.
Corrective Action:
I get a "service side detection" on my DIC. It used to work occasionally, now it no longer works. The sensors lights do come on when the "service side detection" shows up. Sometimes this alerts comes and goes and sometimes it stays until I push a button, in which it just reappears later. Through research I found this document sent out from GM: https://static.nhtsa.gov/odi/tsbs/2019/MC-10160088-9999.pdf GLOBAL SAFETY FIELD INVESTIGATIONS DCS5011 URGENT - DISTRIBUTE IMMEDIATELY Subject: N172097060 - Special Coverage Side Blind Zone Alert Module Water Intrusion General Motors is releasing Special Coverage N172097060 today. The total number of U.S. vehicles involved is approximately 131,652. Please see the attached bulletin for details. Condition: Some 2013-2016 model year Chevrolet Cruze, 2014-2015 Chevrolet Impala and 2013-2017 GMC Acadia vehicles, may have a condition where the Side Blind Zone Alert (SBZA) modules may fail or malfunction due to water intrusion. The driver may experience a side blind zone alert message displayed on the driver instrument cluster (DIC). If this message is ignored, the condition could result in the corruption of LS GMLAN that may result in the loss of some driver interface functions such as cluster, infotainment / displays, chime, and passenger presence detection (passenger airbag could be suppressed, w/airbag TT, DIC message). MAJOR SAFETY CONCERN!! Special Coverage Adjustment: This special coverage covers the condition described above for a period of 6 years or 80,000 miles (130,000 km) whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. CORRECTION: Dealers are to repair the vehicle by ordering and installing the appropriate service kit. The service kit will contain all of the components required to complete the repair. The repairs will be made at no charge to the customer. PROBLEM: MY CAR HAS A BRANDED TITLE SO THEY WILL NOT FIX IT. IF IT IS A RECALL, THEY HAVE TO.
Additional Notes:
I get a "service side detection" on my DIC. It used to work occasionally, now it no longer works. The sensors lights do come on when the "service side detection" shows up. Sometimes this alerts comes and goes and sometimes it stays until I push a button, in which it just reappears later. Through research I found this document sent out from GM: https://static.nhtsa.gov/odi/tsbs/2019/MC-10160088-9999.pdf GLOBAL SAFETY FIELD INVESTIGATIONS DCS5011 URGENT - DISTRIBUTE IMMEDIATELY Subject: N172097060 - Special Coverage Side Blind Zone Alert Module Water Intrusion General Motors is releasing Special Coverage N172097060 today. The total number of U.S. vehicles involved is approximately 131,652. Please see the attached bulletin for details. Condition: Some 2013-2016 model year Chevrolet Cruze, 2014-2015 Chevrolet Impala and 2013-2017 GMC Acadia vehicles, may have a condition where the Side Blind Zone Alert (SBZA) modules may fail or malfunction due to water intrusion. The driver may experience a side blind zone alert message displayed on the driver instrument cluster (DIC). If this message is ignored, the condition could result in the corruption of LS GMLAN that may result in the loss of some driver interface functions such as cluster, infotainment / displays, chime, and passenger presence detection (passenger airbag could be suppressed, w/airbag TT, DIC message). MAJOR SAFETY CONCERN!! Special Coverage Adjustment: This special coverage covers the condition described above for a period of 6 years or 80,000 miles (130,000 km) whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. CORRECTION: Dealers are to repair the vehicle by ordering and installing the appropriate service kit. The service kit will contain all of the components required to complete the repair. The repairs will be made at no charge to the customer. PROBLEM: MY CAR HAS A BRANDED TITLE SO THEY WILL NOT FIX IT. IF IT IS A RECALL, THEY HAVE TO.
Mfg Campaign: 11515410
Recall Date: Apr 4, 2023
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
I get a "service side detection" on my DIC. It used to work occasionally, now it no longer works. The sensors lights do come on when the "service side detection" shows up. Sometimes this alerts comes and goes and sometimes it stays until I push a button, in which it just reappears later. Through research I found this document sent out from GM: https://static.nhtsa.gov/odi/tsbs/2019/MC-10160088-9999.pdf GLOBAL SAFETY FIELD INVESTIGATIONS DCS5011 URGENT - DISTRIBUTE IMMEDIATELY Subject: N172097060 - Special Coverage Side Blind Zone Alert Module Water Intrusion General Motors is releasing Special Coverage N172097060 today. The total number of U.S. vehicles involved is approximately 131,652. Please see the attached bulletin for details. Condition: Some 2013-2016 model year Chevrolet Cruze, 2014-2015 Chevrolet Impala and 2013-2017 GMC Acadia vehicles, may have a condition where the Side Blind Zone Alert (SBZA) modules may fail or malfunction due to water intrusion. The driver may experience a side blind zone alert message displayed on the driver instrument cluster (DIC). If this message is ignored, the condition could result in the corruption of LS GMLAN that may result in the loss of some driver interface functions such as cluster, infotainment / displays, chime, and passenger presence detection (passenger airbag could be suppressed, w/airbag TT, DIC message). MAJOR SAFETY CONCERN!! Special Coverage Adjustment: This special coverage covers the condition described above for a period of 6 years or 80,000 miles (130,000 km) whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. CORRECTION: Dealers are to repair the vehicle by ordering and installing the appropriate service kit. The service kit will contain all of the components required to complete the repair. The repairs will be made at no charge to the customer. PROBLEM: MY CAR HAS A BRANDED TITLE SO THEY WILL NOT FIX IT. IF IT IS A RECALL, THEY HAVE TO.
Corrective Action:
I get a "service side detection" on my DIC. It used to work occasionally, now it no longer works. The sensors lights do come on when the "service side detection" shows up. Sometimes this alerts comes and goes and sometimes it stays until I push a button, in which it just reappears later. Through research I found this document sent out from GM: https://static.nhtsa.gov/odi/tsbs/2019/MC-10160088-9999.pdf GLOBAL SAFETY FIELD INVESTIGATIONS DCS5011 URGENT - DISTRIBUTE IMMEDIATELY Subject: N172097060 - Special Coverage Side Blind Zone Alert Module Water Intrusion General Motors is releasing Special Coverage N172097060 today. The total number of U.S. vehicles involved is approximately 131,652. Please see the attached bulletin for details. Condition: Some 2013-2016 model year Chevrolet Cruze, 2014-2015 Chevrolet Impala and 2013-2017 GMC Acadia vehicles, may have a condition where the Side Blind Zone Alert (SBZA) modules may fail or malfunction due to water intrusion. The driver may experience a side blind zone alert message displayed on the driver instrument cluster (DIC). If this message is ignored, the condition could result in the corruption of LS GMLAN that may result in the loss of some driver interface functions such as cluster, infotainment / displays, chime, and passenger presence detection (passenger airbag could be suppressed, w/airbag TT, DIC message). MAJOR SAFETY CONCERN!! Special Coverage Adjustment: This special coverage covers the condition described above for a period of 6 years or 80,000 miles (130,000 km) whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. CORRECTION: Dealers are to repair the vehicle by ordering and installing the appropriate service kit. The service kit will contain all of the components required to complete the repair. The repairs will be made at no charge to the customer. PROBLEM: MY CAR HAS A BRANDED TITLE SO THEY WILL NOT FIX IT. IF IT IS A RECALL, THEY HAVE TO.
Additional Notes:
I get a "service side detection" on my DIC. It used to work occasionally, now it no longer works. The sensors lights do come on when the "service side detection" shows up. Sometimes this alerts comes and goes and sometimes it stays until I push a button, in which it just reappears later. Through research I found this document sent out from GM: https://static.nhtsa.gov/odi/tsbs/2019/MC-10160088-9999.pdf GLOBAL SAFETY FIELD INVESTIGATIONS DCS5011 URGENT - DISTRIBUTE IMMEDIATELY Subject: N172097060 - Special Coverage Side Blind Zone Alert Module Water Intrusion General Motors is releasing Special Coverage N172097060 today. The total number of U.S. vehicles involved is approximately 131,652. Please see the attached bulletin for details. Condition: Some 2013-2016 model year Chevrolet Cruze, 2014-2015 Chevrolet Impala and 2013-2017 GMC Acadia vehicles, may have a condition where the Side Blind Zone Alert (SBZA) modules may fail or malfunction due to water intrusion. The driver may experience a side blind zone alert message displayed on the driver instrument cluster (DIC). If this message is ignored, the condition could result in the corruption of LS GMLAN that may result in the loss of some driver interface functions such as cluster, infotainment / displays, chime, and passenger presence detection (passenger airbag could be suppressed, w/airbag TT, DIC message). MAJOR SAFETY CONCERN!! Special Coverage Adjustment: This special coverage covers the condition described above for a period of 6 years or 80,000 miles (130,000 km) whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership. CORRECTION: Dealers are to repair the vehicle by ordering and installing the appropriate service kit. The service kit will contain all of the components required to complete the repair. The repairs will be made at no charge to the customer. PROBLEM: MY CAR HAS A BRANDED TITLE SO THEY WILL NOT FIX IT. IF IT IS A RECALL, THEY HAVE TO.
Mfg Campaign: 11515410
Recall Date: Apr 4, 2023
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
Service side detection system warning is on and upon investigation and diagnostics it has been widely reported as a common issue that GMC only chose to address for a select number of vehicles. I have 93k miles and there is a service agreement to 80k. Others have indicated that it not fixed it can send bad signals to circuit board causing battery failure, information system failure, dash light failure and headlight failure making this a safety issue is something like this occurs in the dark. As a result I am concerned for my safety and am frustrated that GMC is not required to fix this issue.
Corrective Action:
Service side detection system warning is on and upon investigation and diagnostics it has been widely reported as a common issue that GMC only chose to address for a select number of vehicles. I have 93k miles and there is a service agreement to 80k. Others have indicated that it not fixed it can send bad signals to circuit board causing battery failure, information system failure, dash light failure and headlight failure making this a safety issue is something like this occurs in the dark. As a result I am concerned for my safety and am frustrated that GMC is not required to fix this issue.
Additional Notes:
Service side detection system warning is on and upon investigation and diagnostics it has been widely reported as a common issue that GMC only chose to address for a select number of vehicles. I have 93k miles and there is a service agreement to 80k. Others have indicated that it not fixed it can send bad signals to circuit board causing battery failure, information system failure, dash light failure and headlight failure making this a safety issue is something like this occurs in the dark. As a result I am concerned for my safety and am frustrated that GMC is not required to fix this issue.
Mfg Campaign: 11514973
Recall Date: Apr 1, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle transmission does not recognize what gear it is in, a potential danger. Warning light appears randomly "shift to park" and vehicle will not shut down. Vehicle does not recognize that it is in park. Requires multiple attempts to manually shift gears. Multiple complaints for this issue found online. Contacted GM Customer Assistance and they are unresponsive to this problem. GM would not reimburse me for the repair and would not recognize this as a manufacturing problem (supposed to send $100 coupon to dealer, good for 1 year?) see 2 attachements
Corrective Action:
Vehicle transmission does not recognize what gear it is in, a potential danger. Warning light appears randomly "shift to park" and vehicle will not shut down. Vehicle does not recognize that it is in park. Requires multiple attempts to manually shift gears. Multiple complaints for this issue found online. Contacted GM Customer Assistance and they are unresponsive to this problem. GM would not reimburse me for the repair and would not recognize this as a manufacturing problem (supposed to send $100 coupon to dealer, good for 1 year?) see 2 attachements
Additional Notes:
Vehicle transmission does not recognize what gear it is in, a potential danger. Warning light appears randomly "shift to park" and vehicle will not shut down. Vehicle does not recognize that it is in park. Requires multiple attempts to manually shift gears. Multiple complaints for this issue found online. Contacted GM Customer Assistance and they are unresponsive to this problem. GM would not reimburse me for the repair and would not recognize this as a manufacturing problem (supposed to send $100 coupon to dealer, good for 1 year?) see 2 attachements
Mfg Campaign: 11514161
Recall Date: Mar 28, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The "shift into park" when car is in park. U have to click the gear shifter several times for ut to turn off. Sometimes even having to put the car back into gear putting it back into park and the error will come up again. By clicking the gear shifter will shut it off. Sometimes this could take 2 minutes playing around with it sometimes 10 minutes sometimes it doesn't do it at all. I finally replaced the entire gear shifter mechanism by taking the center council apart. Labor price was unreal. Part price wasn't bad.
Corrective Action:
The "shift into park" when car is in park. U have to click the gear shifter several times for ut to turn off. Sometimes even having to put the car back into gear putting it back into park and the error will come up again. By clicking the gear shifter will shut it off. Sometimes this could take 2 minutes playing around with it sometimes 10 minutes sometimes it doesn't do it at all. I finally replaced the entire gear shifter mechanism by taking the center council apart. Labor price was unreal. Part price wasn't bad.
Additional Notes:
The "shift into park" when car is in park. U have to click the gear shifter several times for ut to turn off. Sometimes even having to put the car back into gear putting it back into park and the error will come up again. By clicking the gear shifter will shut it off. Sometimes this could take 2 minutes playing around with it sometimes 10 minutes sometimes it doesn't do it at all. I finally replaced the entire gear shifter mechanism by taking the center council apart. Labor price was unreal. Part price wasn't bad.
Mfg Campaign: 11513196
Recall Date: Mar 22, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Shift to park message appears and unable to lock doors.
Corrective Action:
Shift to park message appears and unable to lock doors.
Additional Notes:
Shift to park message appears and unable to lock doors.
Mfg Campaign: 11511348
Recall Date: Mar 11, 2023
General Motors, Llc
Defect Description:
STEERING
Potential Consequences:
Steering assist reduced, drive with caution message displayed. Steering wheel sticks when turning. Apparently caused by a faulty thermostat and/or temperature sensor. Had both replaced several months ago. however, both the message and symptoms have returned.
Corrective Action:
Steering assist reduced, drive with caution message displayed. Steering wheel sticks when turning. Apparently caused by a faulty thermostat and/or temperature sensor. Had both replaced several months ago. however, both the message and symptoms have returned.
Additional Notes:
Steering assist reduced, drive with caution message displayed. Steering wheel sticks when turning. Apparently caused by a faulty thermostat and/or temperature sensor. Had both replaced several months ago. however, both the message and symptoms have returned.
Mfg Campaign: 11510391
Recall Date: Mar 6, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
Steering assist reduced, drive with caution message displayed. Steering wheel sticks when turning. Apparently caused by a faulty thermostat and/or temperature sensor. Had both replaced several months ago. however, both the message and symptoms have returned.
Corrective Action:
Steering assist reduced, drive with caution message displayed. Steering wheel sticks when turning. Apparently caused by a faulty thermostat and/or temperature sensor. Had both replaced several months ago. however, both the message and symptoms have returned.
Additional Notes:
Steering assist reduced, drive with caution message displayed. Steering wheel sticks when turning. Apparently caused by a faulty thermostat and/or temperature sensor. Had both replaced several months ago. however, both the message and symptoms have returned.
Mfg Campaign: 11510391
Recall Date: Mar 6, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
While driving and accelerating multiple light pop up on the dash and car decelerates. The check engine light, parking brake, car stability comes on. The engine shifts down and doesn’t drive correctly. This happened 3 times while driving on the interstate doing the speed limit 55-70mph
Corrective Action:
While driving and accelerating multiple light pop up on the dash and car decelerates. The check engine light, parking brake, car stability comes on. The engine shifts down and doesn’t drive correctly. This happened 3 times while driving on the interstate doing the speed limit 55-70mph
Additional Notes:
While driving and accelerating multiple light pop up on the dash and car decelerates. The check engine light, parking brake, car stability comes on. The engine shifts down and doesn’t drive correctly. This happened 3 times while driving on the interstate doing the speed limit 55-70mph
Mfg Campaign: 11510474
Recall Date: Mar 6, 2023
General Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
While driving and accelerating multiple light pop up on the dash and car decelerates. The check engine light, parking brake, car stability comes on. The engine shifts down and doesn’t drive correctly. This happened 3 times while driving on the interstate doing the speed limit 55-70mph
Corrective Action:
While driving and accelerating multiple light pop up on the dash and car decelerates. The check engine light, parking brake, car stability comes on. The engine shifts down and doesn’t drive correctly. This happened 3 times while driving on the interstate doing the speed limit 55-70mph
Additional Notes:
While driving and accelerating multiple light pop up on the dash and car decelerates. The check engine light, parking brake, car stability comes on. The engine shifts down and doesn’t drive correctly. This happened 3 times while driving on the interstate doing the speed limit 55-70mph
Mfg Campaign: 11510474
Recall Date: Mar 6, 2023
General Motors, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 GMC Acadia. The contact stated that while driving, the A/C unit became inoperable. The next day, while driving at a slow speed and approaching a stop sign, the START/STOP system engaged, and the vehicle stalled. The vehicle was restarted. The vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 51,000.
Corrective Action:
The contact owns a 2017 GMC Acadia. The contact stated that while driving, the A/C unit became inoperable. The next day, while driving at a slow speed and approaching a stop sign, the START/STOP system engaged, and the vehicle stalled. The vehicle was restarted. The vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 51,000.
Additional Notes:
The contact owns a 2017 GMC Acadia. The contact stated that while driving, the A/C unit became inoperable. The next day, while driving at a slow speed and approaching a stop sign, the START/STOP system engaged, and the vehicle stalled. The vehicle was restarted. The vehicle was taken to the local dealer however, the mechanic was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 51,000.
Mfg Campaign: 11509525
Recall Date: Feb 28, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I put the car in park and the push button start would not let me turn off my car. I sat in the parking lot almost 30 min, putting my car in park, then drive, then park for my car to recognize its actually in park to turn off. I started getting this error on the start and stop at lights... it never turned off during the start and stop but fearing my life or my families life.... I took it to my local GMC dealership and the manager from the Service department said this is a common issue with this model, he has repaired HUNDREDS of them. His words. This is a safety issue.... I am shocked this has not been recalled. The lack of urgency to get this fixed is very concerning. It costs my $708.92 to fix this issue. I 100% think i am owed this money due to something that should 100% be recalled. I found an open class action lawsuit that was confirmed by the dealership to be the exact same issue I had. https://topclassactions.com/lawsuit-settlements/consumer-products/auto-news/gmc-class-action-alleges-acadia-shift-to-park-defect/
Corrective Action:
I put the car in park and the push button start would not let me turn off my car. I sat in the parking lot almost 30 min, putting my car in park, then drive, then park for my car to recognize its actually in park to turn off. I started getting this error on the start and stop at lights... it never turned off during the start and stop but fearing my life or my families life.... I took it to my local GMC dealership and the manager from the Service department said this is a common issue with this model, he has repaired HUNDREDS of them. His words. This is a safety issue.... I am shocked this has not been recalled. The lack of urgency to get this fixed is very concerning. It costs my $708.92 to fix this issue. I 100% think i am owed this money due to something that should 100% be recalled. I found an open class action lawsuit that was confirmed by the dealership to be the exact same issue I had. https://topclassactions.com/lawsuit-settlements/consumer-products/auto-news/gmc-class-action-alleges-acadia-shift-to-park-defect/
Additional Notes:
I put the car in park and the push button start would not let me turn off my car. I sat in the parking lot almost 30 min, putting my car in park, then drive, then park for my car to recognize its actually in park to turn off. I started getting this error on the start and stop at lights... it never turned off during the start and stop but fearing my life or my families life.... I took it to my local GMC dealership and the manager from the Service department said this is a common issue with this model, he has repaired HUNDREDS of them. His words. This is a safety issue.... I am shocked this has not been recalled. The lack of urgency to get this fixed is very concerning. It costs my $708.92 to fix this issue. I 100% think i am owed this money due to something that should 100% be recalled. I found an open class action lawsuit that was confirmed by the dealership to be the exact same issue I had. https://topclassactions.com/lawsuit-settlements/consumer-products/auto-news/gmc-class-action-alleges-acadia-shift-to-park-defect/
Mfg Campaign: 11509369
Recall Date: Feb 27, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
I put the car in park and the push button start would not let me turn off my car. I sat in the parking lot almost 30 min, putting my car in park, then drive, then park for my car to recognize its actually in park to turn off. I started getting this error on the start and stop at lights... it never turned off during the start and stop but fearing my life or my families life.... I took it to my local GMC dealership and the manager from the Service department said this is a common issue with this model, he has repaired HUNDREDS of them. His words. This is a safety issue.... I am shocked this has not been recalled. The lack of urgency to get this fixed is very concerning. It costs my $708.92 to fix this issue. I 100% think i am owed this money due to something that should 100% be recalled. I found an open class action lawsuit that was confirmed by the dealership to be the exact same issue I had. https://topclassactions.com/lawsuit-settlements/consumer-products/auto-news/gmc-class-action-alleges-acadia-shift-to-park-defect/
Corrective Action:
I put the car in park and the push button start would not let me turn off my car. I sat in the parking lot almost 30 min, putting my car in park, then drive, then park for my car to recognize its actually in park to turn off. I started getting this error on the start and stop at lights... it never turned off during the start and stop but fearing my life or my families life.... I took it to my local GMC dealership and the manager from the Service department said this is a common issue with this model, he has repaired HUNDREDS of them. His words. This is a safety issue.... I am shocked this has not been recalled. The lack of urgency to get this fixed is very concerning. It costs my $708.92 to fix this issue. I 100% think i am owed this money due to something that should 100% be recalled. I found an open class action lawsuit that was confirmed by the dealership to be the exact same issue I had. https://topclassactions.com/lawsuit-settlements/consumer-products/auto-news/gmc-class-action-alleges-acadia-shift-to-park-defect/
Additional Notes:
I put the car in park and the push button start would not let me turn off my car. I sat in the parking lot almost 30 min, putting my car in park, then drive, then park for my car to recognize its actually in park to turn off. I started getting this error on the start and stop at lights... it never turned off during the start and stop but fearing my life or my families life.... I took it to my local GMC dealership and the manager from the Service department said this is a common issue with this model, he has repaired HUNDREDS of them. His words. This is a safety issue.... I am shocked this has not been recalled. The lack of urgency to get this fixed is very concerning. It costs my $708.92 to fix this issue. I 100% think i am owed this money due to something that should 100% be recalled. I found an open class action lawsuit that was confirmed by the dealership to be the exact same issue I had. https://topclassactions.com/lawsuit-settlements/consumer-products/auto-news/gmc-class-action-alleges-acadia-shift-to-park-defect/
Mfg Campaign: 11509369
Recall Date: Feb 27, 2023
General Motors, Llc
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
The contact owns a 2017 GMC Acadia. The contact stated that on various occasions, the "Service Side Detection System" warning message was displayed, and the vehicle lost motive power. The vehicle failed to restart. The vehicle was towed to a local dealer, where it was diagnosed that the Blind Side Zone module needed to be replaced. The vehicle was repaired; however, the failure recurred, and the vehicle lost motive power again and failed to restart. The vehicle was then towed to Brennan Buick GMC (383 State Rte. 3, Plattsburgh, NY 12901) where it was diagnosed that the Blind Side Zone module needed to be replaced again. The vehicle was repaired; however, the failure recurred, and the contact stated that while driving at an undisclosed speed, the "Service Side Detection System" warning message was displayed. The vehicle was not yet taken to an independent mechanic or local dealer to be diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.
Corrective Action:
The contact owns a 2017 GMC Acadia. The contact stated that on various occasions, the "Service Side Detection System" warning message was displayed, and the vehicle lost motive power. The vehicle failed to restart. The vehicle was towed to a local dealer, where it was diagnosed that the Blind Side Zone module needed to be replaced. The vehicle was repaired; however, the failure recurred, and the vehicle lost motive power again and failed to restart. The vehicle was then towed to Brennan Buick GMC (383 State Rte. 3, Plattsburgh, NY 12901) where it was diagnosed that the Blind Side Zone module needed to be replaced again. The vehicle was repaired; however, the failure recurred, and the contact stated that while driving at an undisclosed speed, the "Service Side Detection System" warning message was displayed. The vehicle was not yet taken to an independent mechanic or local dealer to be diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.
Additional Notes:
The contact owns a 2017 GMC Acadia. The contact stated that on various occasions, the "Service Side Detection System" warning message was displayed, and the vehicle lost motive power. The vehicle failed to restart. The vehicle was towed to a local dealer, where it was diagnosed that the Blind Side Zone module needed to be replaced. The vehicle was repaired; however, the failure recurred, and the vehicle lost motive power again and failed to restart. The vehicle was then towed to Brennan Buick GMC (383 State Rte. 3, Plattsburgh, NY 12901) where it was diagnosed that the Blind Side Zone module needed to be replaced again. The vehicle was repaired; however, the failure recurred, and the contact stated that while driving at an undisclosed speed, the "Service Side Detection System" warning message was displayed. The vehicle was not yet taken to an independent mechanic or local dealer to be diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.
Mfg Campaign: 11507518
Recall Date: Feb 15, 2023
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