Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232404980
Recall Date: May 10, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202321200
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured November 6, 2015, to November 12, 2015. The affected vehicles have a the third row left lower seat frame that may have welds that are not in the correction location.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21930
Recall Date: Dec 11, 2015
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured August 18, 2015 to September 24, 2015. Due to a manufacturing defect, the windshield wiper motor may overheat when used.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15780/15789
Recall Date: Sep 29, 2015
Consumer Complaints
259 ComplaintsGeneral Motors, Llc
Defect Description:
STEERING
Potential Consequences:
The recall is with the steering wheel air bag. If it goes off then the driver could possibly get injured or killed from metal fragments according to the recall letter that I received. The letter is dated June 10, 2023. If they can't come up with a fix then they should supply me with a vehicle that is safe. Seven months is way too long.
Corrective Action:
The recall is with the steering wheel air bag. If it goes off then the driver could possibly get injured or killed from metal fragments according to the recall letter that I received. The letter is dated June 10, 2023. If they can't come up with a fix then they should supply me with a vehicle that is safe. Seven months is way too long.
Additional Notes:
The recall is with the steering wheel air bag. If it goes off then the driver could possibly get injured or killed from metal fragments according to the recall letter that I received. The letter is dated June 10, 2023. If they can't come up with a fix then they should supply me with a vehicle that is safe. Seven months is way too long.
Mfg Campaign: 11564061
Recall Date: Jan 7, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacture had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacture had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacture had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11563243
Recall Date: Jan 3, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11563285
Recall Date: Jan 3, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was not made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11563332
Recall Date: Jan 3, 2024
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
An airbag recall issued in may, 2023 has yet to have a fix after 6 months. This is a significant risk to myself and passengers.
Corrective Action:
An airbag recall issued in may, 2023 has yet to have a fix after 6 months. This is a significant risk to myself and passengers.
Additional Notes:
An airbag recall issued in may, 2023 has yet to have a fix after 6 months. This is a significant risk to myself and passengers.
Mfg Campaign: 11562234
Recall Date: Dec 28, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer had not been contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer had not been contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer had not been contacted. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11562302
Recall Date: Dec 28, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Recall number N232404980 has not been resolved yet on my 2016 GMC Acadia. Have not been contacted since the first letter from the manufacturer was sent out. Anytime I ask a dealership if the recall can be fixed I'm always told they are unable to get the part.
Corrective Action:
Recall number N232404980 has not been resolved yet on my 2016 GMC Acadia. Have not been contacted since the first letter from the manufacturer was sent out. Anytime I ask a dealership if the recall can be fixed I'm always told they are unable to get the part.
Additional Notes:
Recall number N232404980 has not been resolved yet on my 2016 GMC Acadia. Have not been contacted since the first letter from the manufacturer was sent out. Anytime I ask a dealership if the recall can be fixed I'm always told they are unable to get the part.
Mfg Campaign: 11561637
Recall Date: Dec 23, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
GM safety recall N232404980 received in June, 2023, states that fragments could may pass through the air bag which may result in injury or death to the occupants. As of 12/19/2023, GM is still saying that the parts to repair aren't available. Not acceptable.
Corrective Action:
GM safety recall N232404980 received in June, 2023, states that fragments could may pass through the air bag which may result in injury or death to the occupants. As of 12/19/2023, GM is still saying that the parts to repair aren't available. Not acceptable.
Additional Notes:
GM safety recall N232404980 received in June, 2023, states that fragments could may pass through the air bag which may result in injury or death to the occupants. As of 12/19/2023, GM is still saying that the parts to repair aren't available. Not acceptable.
Mfg Campaign: 11560904
Recall Date: Dec 19, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I received notice of the recall on the airbag of my vehicle. I contacted the dealership and was informed I should contact GMC if I was concerned for my safety. I contacted GMC, explained my case and now several months down the road and I am still driving a vehicle that could explode in my face, quite literally, if anything happens. Although I can control my driving actions, I cannot control others. And as I try to be safe, it does not always allow for that concern. I bought this vehicle for my grandchild, and I am still limiting the use with her in it and trying to use other vehicles to protect her. This has caused more issues for my family than it has been worth owning this vehicle and GMC was not willing to assist in any way!!
Corrective Action:
I received notice of the recall on the airbag of my vehicle. I contacted the dealership and was informed I should contact GMC if I was concerned for my safety. I contacted GMC, explained my case and now several months down the road and I am still driving a vehicle that could explode in my face, quite literally, if anything happens. Although I can control my driving actions, I cannot control others. And as I try to be safe, it does not always allow for that concern. I bought this vehicle for my grandchild, and I am still limiting the use with her in it and trying to use other vehicles to protect her. This has caused more issues for my family than it has been worth owning this vehicle and GMC was not willing to assist in any way!!
Additional Notes:
I received notice of the recall on the airbag of my vehicle. I contacted the dealership and was informed I should contact GMC if I was concerned for my safety. I contacted GMC, explained my case and now several months down the road and I am still driving a vehicle that could explode in my face, quite literally, if anything happens. Although I can control my driving actions, I cannot control others. And as I try to be safe, it does not always allow for that concern. I bought this vehicle for my grandchild, and I am still limiting the use with her in it and trying to use other vehicles to protect her. This has caused more issues for my family than it has been worth owning this vehicle and GMC was not willing to assist in any way!!
Mfg Campaign: 11560123
Recall Date: Dec 14, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11560201
Recall Date: Dec 14, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11559976
Recall Date: Dec 13, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11559433
Recall Date: Dec 11, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Safety recalled the airbag on my vehichle and dealers dont have the ability to order the airbag needed to replace per GMC Auto shops.
Corrective Action:
Safety recalled the airbag on my vehichle and dealers dont have the ability to order the airbag needed to replace per GMC Auto shops.
Additional Notes:
Safety recalled the airbag on my vehichle and dealers dont have the ability to order the airbag needed to replace per GMC Auto shops.
Mfg Campaign: 11558346
Recall Date: Dec 4, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11557830
Recall Date: Dec 1, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11556972
Recall Date: Nov 27, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11556493
Recall Date: Nov 22, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11556501
Recall Date: Nov 22, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11556222
Recall Date: Nov 21, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
In June 2023, I was notified of recall N232404980. The reason for recall is, a driver’s-side front airbag inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death. It has been 5 months and the manufacturer has no current plan in place to replace the driver’s airbag module. After speaking with a GMC Customer Assistance Center representative today, 11/17/2023, I was told that there is no estimated time when the repair will be available. Based on the possibility of death, five months and no plan for when a repair/replacement will be available feels negligent and as though the repairs are not being completed in a reasonable time.
Corrective Action:
In June 2023, I was notified of recall N232404980. The reason for recall is, a driver’s-side front airbag inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death. It has been 5 months and the manufacturer has no current plan in place to replace the driver’s airbag module. After speaking with a GMC Customer Assistance Center representative today, 11/17/2023, I was told that there is no estimated time when the repair will be available. Based on the possibility of death, five months and no plan for when a repair/replacement will be available feels negligent and as though the repairs are not being completed in a reasonable time.
Additional Notes:
In June 2023, I was notified of recall N232404980. The reason for recall is, a driver’s-side front airbag inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death. It has been 5 months and the manufacturer has no current plan in place to replace the driver’s airbag module. After speaking with a GMC Customer Assistance Center representative today, 11/17/2023, I was told that there is no estimated time when the repair will be available. Based on the possibility of death, five months and no plan for when a repair/replacement will be available feels negligent and as though the repairs are not being completed in a reasonable time.
Mfg Campaign: 11555642
Recall Date: Nov 17, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that when she started the vehicle, the air bag warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that when she started the vehicle, the air bag warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that when she started the vehicle, the air bag warning light illuminated. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000. VIN tool confirms parts not available.
Mfg Campaign: 11553801
Recall Date: Nov 6, 2023
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