Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2014-2017 Buick Enclave, Chevrolet Traverse, and GMC Acadia vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: N232404980
Recall Date: May 10, 2023
General Motors, Llc
Safety Issue:
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: N202321200
Recall Date: Apr 8, 2021
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured November 6, 2015, to November 12, 2015. The affected vehicles have a the third row left lower seat frame that may have welds that are not in the correction location.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21930
Recall Date: Dec 11, 2015
General Motors Llc
Safety Issue:
General Motors LLC (GM) is recalling certain model year 2016 Chevrolet Traverse, GMC Acadia, and Buick Enclave vehicles manufactured August 18, 2015 to September 24, 2015. Due to a manufacturing defect, the windshield wiper motor may overheat when used.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 15780/15789
Recall Date: Sep 29, 2015
Consumer Complaints
259 ComplaintsGeneral Motors, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
While driving vehicle slowed down then stopped & would not restart for a while. After 15 mins was able to start but now try to drive & vehicle is vibrating tries to move forward then vibrates again stalls the engine dies then starts rolling backwards. The vehicle will restart but try driving the traction control comes on drives for about a foot then cuts off & rolls backward
Corrective Action:
While driving vehicle slowed down then stopped & would not restart for a while. After 15 mins was able to start but now try to drive & vehicle is vibrating tries to move forward then vibrates again stalls the engine dies then starts rolling backwards. The vehicle will restart but try driving the traction control comes on drives for about a foot then cuts off & rolls backward
Additional Notes:
While driving vehicle slowed down then stopped & would not restart for a while. After 15 mins was able to start but now try to drive & vehicle is vibrating tries to move forward then vibrates again stalls the engine dies then starts rolling backwards. The vehicle will restart but try driving the traction control comes on drives for about a foot then cuts off & rolls backward
Mfg Campaign: 11539365
Recall Date: Aug 18, 2023
General Motors, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving vehicle slowed down then stopped & would not restart for a while. After 15 mins was able to start but now try to drive & vehicle is vibrating tries to move forward then vibrates again stalls the engine dies then starts rolling backwards. The vehicle will restart but try driving the traction control comes on drives for about a foot then cuts off & rolls backward
Corrective Action:
While driving vehicle slowed down then stopped & would not restart for a while. After 15 mins was able to start but now try to drive & vehicle is vibrating tries to move forward then vibrates again stalls the engine dies then starts rolling backwards. The vehicle will restart but try driving the traction control comes on drives for about a foot then cuts off & rolls backward
Additional Notes:
While driving vehicle slowed down then stopped & would not restart for a while. After 15 mins was able to start but now try to drive & vehicle is vibrating tries to move forward then vibrates again stalls the engine dies then starts rolling backwards. The vehicle will restart but try driving the traction control comes on drives for about a foot then cuts off & rolls backward
Mfg Campaign: 11539365
Recall Date: Aug 18, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Transmission is slipping Brakes / sometimes hydraulics not working properly Side and back sensors not working at all , malfunctioning of electrical components, while driving, all electronics inside vehicle went blank, anti theft system locked up, went to shut off car, will not start after the failed, oil consumption at 23% life oil cycle, oil pressure low, and engine locked up,
Corrective Action:
Transmission is slipping Brakes / sometimes hydraulics not working properly Side and back sensors not working at all , malfunctioning of electrical components, while driving, all electronics inside vehicle went blank, anti theft system locked up, went to shut off car, will not start after the failed, oil consumption at 23% life oil cycle, oil pressure low, and engine locked up,
Additional Notes:
Transmission is slipping Brakes / sometimes hydraulics not working properly Side and back sensors not working at all , malfunctioning of electrical components, while driving, all electronics inside vehicle went blank, anti theft system locked up, went to shut off car, will not start after the failed, oil consumption at 23% life oil cycle, oil pressure low, and engine locked up,
Mfg Campaign: 11538919
Recall Date: Aug 16, 2023
General Motors, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Transmission is slipping Brakes / sometimes hydraulics not working properly Side and back sensors not working at all , malfunctioning of electrical components, while driving, all electronics inside vehicle went blank, anti theft system locked up, went to shut off car, will not start after the failed, oil consumption at 23% life oil cycle, oil pressure low, and engine locked up,
Corrective Action:
Transmission is slipping Brakes / sometimes hydraulics not working properly Side and back sensors not working at all , malfunctioning of electrical components, while driving, all electronics inside vehicle went blank, anti theft system locked up, went to shut off car, will not start after the failed, oil consumption at 23% life oil cycle, oil pressure low, and engine locked up,
Additional Notes:
Transmission is slipping Brakes / sometimes hydraulics not working properly Side and back sensors not working at all , malfunctioning of electrical components, while driving, all electronics inside vehicle went blank, anti theft system locked up, went to shut off car, will not start after the failed, oil consumption at 23% life oil cycle, oil pressure low, and engine locked up,
Mfg Campaign: 11538919
Recall Date: Aug 16, 2023
General Motors, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Transmission is slipping Brakes / sometimes hydraulics not working properly Side and back sensors not working at all , malfunctioning of electrical components, while driving, all electronics inside vehicle went blank, anti theft system locked up, went to shut off car, will not start after the failed, oil consumption at 23% life oil cycle, oil pressure low, and engine locked up,
Corrective Action:
Transmission is slipping Brakes / sometimes hydraulics not working properly Side and back sensors not working at all , malfunctioning of electrical components, while driving, all electronics inside vehicle went blank, anti theft system locked up, went to shut off car, will not start after the failed, oil consumption at 23% life oil cycle, oil pressure low, and engine locked up,
Additional Notes:
Transmission is slipping Brakes / sometimes hydraulics not working properly Side and back sensors not working at all , malfunctioning of electrical components, while driving, all electronics inside vehicle went blank, anti theft system locked up, went to shut off car, will not start after the failed, oil consumption at 23% life oil cycle, oil pressure low, and engine locked up,
Mfg Campaign: 11538919
Recall Date: Aug 16, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11537890
Recall Date: Aug 11, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The manufacturer admits this defect can cause death but has no remedy and no estimated time for available parts. They also refuse a rental or loan vehicle in the meantime.
Corrective Action:
The manufacturer admits this defect can cause death but has no remedy and no estimated time for available parts. They also refuse a rental or loan vehicle in the meantime.
Additional Notes:
The manufacturer admits this defect can cause death but has no remedy and no estimated time for available parts. They also refuse a rental or loan vehicle in the meantime.
Mfg Campaign: 11537968
Recall Date: Aug 11, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11535075
Recall Date: Jul 28, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11534806
Recall Date: Jul 27, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Takata recall. The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
Takata recall. The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
Takata recall. The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11533216
Recall Date: Jul 19, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The part is still not available to be replace. This is putting my safety at risk
Corrective Action:
The part is still not available to be replace. This is putting my safety at risk
Additional Notes:
The part is still not available to be replace. This is putting my safety at risk
Mfg Campaign: 11532902
Recall Date: Jul 18, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I have contacted GM multiple times and I have also contacted the dealerships in Oahu, Hawaii to get my vehicle fixed, and the dealerships don’t want to help me because they say that “GM” hasn’t put out a remedy. But the remedy shows that the airbag has to be replaced. I haven’t been able to drive my car for almost 2 months because this isn’t a little recall. I need help in getting GM to fix my vehicle so I can go back to using my family vehicle
Corrective Action:
I have contacted GM multiple times and I have also contacted the dealerships in Oahu, Hawaii to get my vehicle fixed, and the dealerships don’t want to help me because they say that “GM” hasn’t put out a remedy. But the remedy shows that the airbag has to be replaced. I haven’t been able to drive my car for almost 2 months because this isn’t a little recall. I need help in getting GM to fix my vehicle so I can go back to using my family vehicle
Additional Notes:
I have contacted GM multiple times and I have also contacted the dealerships in Oahu, Hawaii to get my vehicle fixed, and the dealerships don’t want to help me because they say that “GM” hasn’t put out a remedy. But the remedy shows that the airbag has to be replaced. I haven’t been able to drive my car for almost 2 months because this isn’t a little recall. I need help in getting GM to fix my vehicle so I can go back to using my family vehicle
Mfg Campaign: 11531732
Recall Date: Jul 12, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Takata recall. The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
Takata recall. The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
Takata recall. The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11531658
Recall Date: Jul 11, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Takata recall. The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
Takata recall. The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
Takata recall. The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11531277
Recall Date: Jul 10, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Takata recall. The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
Takata recall. The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
Takata recall. The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11530945
Recall Date: Jul 7, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
The airbag has been recalled because it might cause injury or death yet no remedy is available. The company should replace this vehicle if only temporary but until the part can be fixed. They refused to help.
Corrective Action:
The airbag has been recalled because it might cause injury or death yet no remedy is available. The company should replace this vehicle if only temporary but until the part can be fixed. They refused to help.
Additional Notes:
The airbag has been recalled because it might cause injury or death yet no remedy is available. The company should replace this vehicle if only temporary but until the part can be fixed. They refused to help.
Mfg Campaign: 11530979
Recall Date: Jul 7, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Recall was issued 5/10/2023. No repair is available at this time. Driving this vehicle is a safety risk to my family and myself
Corrective Action:
Recall was issued 5/10/2023. No repair is available at this time. Driving this vehicle is a safety risk to my family and myself
Additional Notes:
Recall was issued 5/10/2023. No repair is available at this time. Driving this vehicle is a safety risk to my family and myself
Mfg Campaign: 11530342
Recall Date: Jul 4, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Manufacture is not offering any solution or remedy. They’re also not offering replacement transportation. This is not only a safety issue for everyone, but I am very pregnant and my belly is right in the airbag. It’s unacceptable this is not being corrected or replacement transportation offered.
Corrective Action:
Manufacture is not offering any solution or remedy. They’re also not offering replacement transportation. This is not only a safety issue for everyone, but I am very pregnant and my belly is right in the airbag. It’s unacceptable this is not being corrected or replacement transportation offered.
Additional Notes:
Manufacture is not offering any solution or remedy. They’re also not offering replacement transportation. This is not only a safety issue for everyone, but I am very pregnant and my belly is right in the airbag. It’s unacceptable this is not being corrected or replacement transportation offered.
Mfg Campaign: 11529644
Recall Date: Jun 29, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Takata recall. The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
Takata recall. The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
Takata recall. The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11529294
Recall Date: Jun 28, 2023
General Motors, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Takata Recall. The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
Takata Recall. The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
Takata Recall. The contact owns a 2016 GMC Acadia. The contact received notification of NHTSA Campaign Number: 23V334000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11529056
Recall Date: Jun 27, 2023
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