FORD EXPLORER 2020

Complete listing of complaints and recalls for this vehicle

1.3K
Complaints
75
Recalls

Complaints & Recalls

1.3K Complaints 75 Recalls

Official Safety Recalls - Important!

75 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company
NHTSA Campaign: 25V442000 SAFETY RECALL
200.1K Vehicles Affected
Recall Date: Jun 27, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Potential Risk:
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the rearview camera software, free of charge. Owner notification letters are expected to be mailed July 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S72
Recall Date: Jun 27, 2025
Ford Motor Company
NHTSA Campaign: 25V393000 SAFETY RECALL
304.7K Vehicles Affected
Recall Date: Jun 13, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.

Potential Risk:
A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.
FREE Recall Solution:
Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters notifying owners of the safety risk were mailed June 26, 2025 and June 27, 2025. Second letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S67
Recall Date: Jun 13, 2025
Ford Motor Company
NHTSA Campaign: 25V159000 SAFETY RECALL
49.4K Vehicles Affected
Recall Date: Mar 14, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.

Potential Risk:
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S27
Notice Date: Apr 25, 2025
Recall Date: Mar 14, 2025
Ford Motor Company
NHTSA Campaign: 25V166000 SAFETY RECALL
4.2K Vehicles Affected
Recall Date: Mar 14, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Potential Risk:
A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in park without the parking brake applied. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S22.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S22
Notice Date: Apr 25, 2025
Recall Date: Mar 14, 2025
Ford Motor Company
NHTSA Campaign: 25V093000 SAFETY RECALL
240.5K Vehicles Affected
Recall Date: Feb 14, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped.

Potential Risk:
A loose seat belt or seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
FREE Recall Solution:
Dealers will inspect seat belt buckle anchor bolts in all seating positions. Additionally, dealers will inspect the seat belt retractor anchor bolt and seat belt anchor bolt at the second-row center seating position, if equipped. If loose anchor bolts are found, the affected seat components will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed on June 5, 2025. Owners may contact Ford customer service at 866-436-7332. Ford's number for this recall is 25S09.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S09
Notice Date: Jun 5, 2025
Recall Date: Feb 14, 2025
Ford Motor Company
NHTSA Campaign: 24V852000 SAFETY RECALL
27.7K Vehicles Affected
Recall Date: Nov 8, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
FREE Recall Solution:
Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24C39
Notice Date: Dec 19, 2024
Recall Date: Nov 8, 2024
Ford Motor Company
NHTSA Campaign: 24V598000 SAFETY RECALL
85.2K Vehicles Affected
Recall Date: Aug 9, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Potential Risk:
An engine compartment fire increases the risk of injury.
FREE Recall Solution:
Owners are advised to park and shut off the engine as promptly as possible upon hearing unexpected engine noises, or after experiencing an unexpected engine power reduction, or seeing smoke from the engine compartment. Dealers will update the Powertrain Control Module (PCM) software. In addition, dealers will inspect for connecting rod bearing failure and if necessary, replace the engine long block. All inspections and repairs will be performed free of charge. Interim letters explaining the safety risk were mailed August 23, 2024. A second notice will be sent once the remedy becomes available, anticipated 2nd Quarter 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S52.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24S52
Recall Date: Aug 9, 2024
Ford Motor Company
NHTSA Campaign: 24V188000 SAFETY RECALL
2K Vehicles Affected
Recall Date: Mar 8, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19. This recall is an expansion of NHTSA recall numbers 20V-575 and 22V-252.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20C19
Notice Date: Apr 4, 2024
Recall Date: Mar 8, 2024
Ford Motor Company
NHTSA Campaign: 23V675000 SAFETY RECALL
238.4K Vehicles Affected
Recall Date: Oct 6, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Potential Risk:
A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 23S55
Notice Date: Jan 19, 2024
Recall Date: Oct 6, 2023
Ford Motor Company
NHTSA Campaign: 23V626000 SAFETY RECALL
3K Vehicles Affected
Recall Date: Sep 8, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Potential Risk:
Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
FREE Recall Solution:
Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S53.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 23S53
Notice Date: Apr 8, 2024
Recall Date: Sep 8, 2023
Ford Motor Company
NHTSA Campaign: 23V342000 SAFETY RECALL
443K Vehicles Affected
Recall Date: May 12, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

Potential Risk:
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 23S23
Notice Date: Nov 10, 2023
Recall Date: May 12, 2023
Ford Motor Company
NHTSA Campaign: 23V305000 SAFETY RECALL
523 Vehicles Affected
Recall Date: Apr 28, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
FREE Recall Solution:
Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. The remedy is anticipated to be available by June 30, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 23C14
Notice Date: Jul 27, 2023
Recall Date: Apr 28, 2023
Ford Motor Company
NHTSA Campaign: 23V199000 SAFETY RECALL
674 Vehicles Affected
Recall Date: Mar 24, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Potential Risk:
Without the electronic parking brake applied, the vehicle could rollaway if the driveshaft disconnects. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 23S16
Notice Date: May 31, 2023
Recall Date: Mar 24, 2023
Ford Motor Company
NHTSA Campaign: 23V069000 SAFETY RECALL
3.7K Vehicles Affected
Recall Date: Feb 10, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.

Potential Risk:
A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.
FREE Recall Solution:
Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S05.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 23S05
Notice Date: Mar 28, 2023
Recall Date: Feb 10, 2023
Ford Motor Company
NHTSA Campaign: 23V022000 SAFETY RECALL
382.8K Vehicles Affected
Recall Date: Jan 23, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

Potential Risk:
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 23S02
Notice Date: Feb 13, 2023
Recall Date: Jan 23, 2023
Ford Motor Company
NHTSA Campaign: 21V735000 SAFETY RECALL
228.3K Vehicles Affected
Recall Date: Sep 22, 2021
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.

Potential Risk:
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 21S44
Notice Date: Nov 16, 2021
Recall Date: Sep 22, 2021
Ford Motor Company
NHTSA Campaign: 21V154000 SAFETY RECALL
49 Vehicles Affected
Recall Date: Mar 10, 2021
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Lincoln Aviator and Ford Explorer vehicles. The rear lower control arm (RLCA) bolts that attach the rear lower control arms to the wheel knuckles may not have been heat-treated, which could cause them to break.

Potential Risk:
Broken RLCA bolts can cause a loss of steering control, and increase the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will replace both RLCA bolts, free of charge. The recall began on April 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 21S11
Notice Date: Apr 2, 2021
Recall Date: Mar 10, 2021
Ford Motor Company
NHTSA Campaign: 20V788000 SAFETY RECALL
1.4K Vehicles Affected
Recall Date: Dec 17, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.

Potential Risk:
With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20S72
Notice Date: Feb 3, 2021
Recall Date: Dec 17, 2020
Ford Motor Company
NHTSA Campaign: 20V730000 SAFETY RECALL
17 Vehicles Affected
Recall Date: Nov 24, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles equipped with 2.3L engines and 19 gallon fuel tanks. The fuel tank inlet check valve may not be fully welded to the fuel tank shell.

Potential Risk:
An incomplete weld securing the inlet check valve to the fuel tank shell could result in a substantial fuel leak during a crash, increasing the risk of fire.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the fuel tank shell, free of charge. The recall began December 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S68.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20S68
Notice Date: Dec 8, 2020
Recall Date: Nov 24, 2020
Ford Motor Company
NHTSA Campaign: 20V693000 SAFETY RECALL
10.9K Vehicles Affected
Recall Date: Nov 10, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles equipped with a 2.0L or 3.3L engine and a 10 Speed Automatic Transmission with the All Wheel Drive package. The drive shaft may fracture along the weld seam.

Potential Risk:
Defective drive shafts may fail and cause a loss of connection between the transfer case and rear axle, possibly resulting in a vehicle rollaway when in Park or a loss of drive. Either condition can increase the risk of a crash. The drive shafts can also deform and separate from the driveline and potentially contact the fuel tank, increasing the risk of fuel leaks and/or fire.
FREE Recall Solution:
Ford will notify owners, and dealers will inspect the drive shaft label inspected and replace it as necessary, free of charge. The recall began December 11, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S65.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20S65
Notice Date: Dec 11, 2020
Recall Date: Nov 10, 2020
Ford Motor Company
NHTSA Campaign: 20V575000 SAFETY RECALL
620.2K Vehicles Affected
Recall Date: Sep 23, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Potential Risk:
Reduced rearward visibility can increase the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20C19
Notice Date: Feb 1, 2021
Recall Date: Sep 23, 2020
Ford Motor Company
NHTSA Campaign: 20V549000 SAFETY RECALL
29 Vehicles Affected
Recall Date: Sep 10, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. The affected vehicles are equipped with second row center seat belt buckles that may not be properly secured to the seat.

Potential Risk:
Vehicles with seat belt buckles that are not properly secured may fail to restrain an occupant during a crash, increasing the risk of injury.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the second row center seat assembly, free of charge. The recall began November 6, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S50.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20S50
Notice Date: Nov 6, 2020
Recall Date: Sep 10, 2020
Ford Motor Company
NHTSA Campaign: 20V497000 SAFETY RECALL
488 Vehicles Affected
Recall Date: Aug 21, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer and 2020 Lincoln Aviator vehicles. The side air bag and/or seat back module attachments may not have been properly tightened in the front seat backs.

Potential Risk:
If the side air bag or seat back fasteners were not properly tightened, the side air bag deployment could be affected, increasing the risk of injury during a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will remove front seat back panels from one or both front seats (VIN-specific) and verify that the fasteners have been properly tightened, free of charge. The recall began September 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S48.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20S48
Notice Date: Sep 10, 2020
Recall Date: Aug 21, 2020
Ford Motor Company
NHTSA Campaign: 19V859000 SAFETY RECALL
3.9K Vehicles Affected
Recall Date: Dec 4, 2019
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. Over time, the protective sleeve on the vapor fuel line may chafe through the plastic liquid fuel line and cause a fuel leak.

Potential Risk:
A fuel leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
Ford will notify owners, and dealers will install a longer protective sleeve on the liquid fuel line, as necessary, free of charge. Ford issued owners and interim notification on January 29, 2020. Recall began March 23, 2020. A second notice will be sent once parts are available, expected to be late in the first quarter of 2020. A renotification letter was sent on July 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S49.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 19S49
Notice Date: Mar 23, 2020
Recall Date: Dec 4, 2019
Ford Motor Company
NHTSA Campaign: 19V687000 SAFETY RECALL
10.7K Vehicles Affected
Recall Date: Sep 30, 2019
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer vehicles equipped with 2.3L or 3.3L engines. The wiring harness may not have been properly secured and may contact the air conditioner compressor (A/C) pulley, potentially damaging the harness or the A/C belt.

Potential Risk:
The A/C pulley may rub through the wiring harness insulation and contact the unfused battery positive wire, resulting in a short circuit, increasing the risk of a fire.
FREE Recall Solution:
Ford will notify owners, and dealers will install a tie strap to the wiring harness at the hand shock tower clip, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S32.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 19S32
Notice Date: Oct 21, 2019
Recall Date: Sep 30, 2019
Ford Motor Company
NHTSA Campaign: 19V633000 SAFETY RECALL
639.1K Vehicles Affected
Recall Date: Aug 28, 2019
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

Potential Risk:
A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
FREE Recall Solution:
Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 19C07
Notice Date: Oct 21, 2019
Recall Date: Aug 28, 2019
Ford Motor Company
NHTSA Campaign: 19V575000 SAFETY RECALL
13.9K Vehicles Affected
Recall Date: Aug 5, 2019
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. The Manual Park Release (MPR) cover may not be installed. In addition, the vehicles may be in Factory Mode, which disables warning alerts and does not display the transmission gear selected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Prevention" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."

Potential Risk:
Without the cover, the MPR lever may be unintentionally moved, allowing the vehicle to roll away. Being in Factory Mode, the vehicle will not display warnings and/or gear selection on the instrument cluster. Both conditions increase the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will inspect and, if necessary, install a MPR cover. Dealers will verify the instrument cluster is not in Factory Mode and clear any fault codes, free of charge. The recall began August 23, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 19C06
Notice Date: Aug 23, 2019
Recall Date: Aug 5, 2019

Consumer Complaints

1.3K Complaints
Ford Motor Company
Campaign: 11316780 Other
Mar 7, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

VEHICLE SUDDENLY BEGINS JERKING HARD AT SPEEDS OF 45 MPH GOING DOWN A TWO LANE ROAD, THEN WRENCH WARNING LIGHT COMES ON DASHBOARD AND VEHICLE SUDDENLY STOPS AND NO LONGER WILL ACCELERATE FORWARD OR REVERSE. MESSAGE APPEARS AND SAYS GEAR WILL ENGAGE IN LOW SPEED ONLY, HOWEVER GEARS NO LONGER MOVE THE VEHICLE. WARNING APPEARS THAT POWERTRAIN ISSUE HAS OCCURRED CONTACT YOUR DEALER, THERE MAY BE A PROBLEM WITH THE POWERTRAIN OR 4X4 SYSTEM. THIS IS A NEW 2020 EXPLORER WITH 453 MILES ON IT AT THIS TIME. HAD TO HAVE VEHICLE TOWED BACK TO DEALER.

Corrective Action:

VEHICLE SUDDENLY BEGINS JERKING HARD AT SPEEDS OF 45 MPH GOING DOWN A TWO LANE ROAD, THEN WRENCH WARNING LIGHT COMES ON DASHBOARD AND VEHICLE SUDDENLY STOPS AND NO LONGER WILL ACCELERATE FORWARD OR REVERSE. MESSAGE APPEARS AND SAYS GEAR WILL ENGAGE IN LOW SPEED ONLY, HOWEVER GEARS NO LONGER MOVE THE VEHICLE. WARNING APPEARS THAT POWERTRAIN ISSUE HAS OCCURRED CONTACT YOUR DEALER, THERE MAY BE A PROBLEM WITH THE POWERTRAIN OR 4X4 SYSTEM. THIS IS A NEW 2020 EXPLORER WITH 453 MILES ON IT AT THIS TIME. HAD TO HAVE VEHICLE TOWED BACK TO DEALER.

Additional Notes:

VEHICLE SUDDENLY BEGINS JERKING HARD AT SPEEDS OF 45 MPH GOING DOWN A TWO LANE ROAD, THEN WRENCH WARNING LIGHT COMES ON DASHBOARD AND VEHICLE SUDDENLY STOPS AND NO LONGER WILL ACCELERATE FORWARD OR REVERSE. MESSAGE APPEARS AND SAYS GEAR WILL ENGAGE IN LOW SPEED ONLY, HOWEVER GEARS NO LONGER MOVE THE VEHICLE. WARNING APPEARS THAT POWERTRAIN ISSUE HAS OCCURRED CONTACT YOUR DEALER, THERE MAY BE A PROBLEM WITH THE POWERTRAIN OR 4X4 SYSTEM. THIS IS A NEW 2020 EXPLORER WITH 453 MILES ON IT AT THIS TIME. HAD TO HAVE VEHICLE TOWED BACK TO DEALER.

Manufacturer: FORD
Mfg Campaign: 11316780
Notice Date: Mar 7, 2020
Recall Date: Mar 7, 2020
Ford Motor Company
Campaign: 11315531 Other
Mar 2, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

WHILE DRIVING ON THE HIGHWAYTHE 'STEERING FAULT SERVICE NOW LIGHT' CAME UP ON THE DASHBOARD WHILE TRAVELING 75 MPH MILES ON ODOMETER 900. AFTER STOPPING THE CAR AND RESTARTING IT THE 'STEERING LOSS STOP SAFELY' MESSAGE POPPED UP ON THE DASHBOARD I HAD TO DRIVE TO THE DEALERSHIP WITH NO POWER STEERING OR ANY TRANSMISSION OPTIONS LIKE SPORT, ECONOMY, REGULAR, DEEP SNOW, NO ASSIST FOR UPHILL OR DOWNHILL PARKING

Corrective Action:

WHILE DRIVING ON THE HIGHWAYTHE 'STEERING FAULT SERVICE NOW LIGHT' CAME UP ON THE DASHBOARD WHILE TRAVELING 75 MPH MILES ON ODOMETER 900. AFTER STOPPING THE CAR AND RESTARTING IT THE 'STEERING LOSS STOP SAFELY' MESSAGE POPPED UP ON THE DASHBOARD I HAD TO DRIVE TO THE DEALERSHIP WITH NO POWER STEERING OR ANY TRANSMISSION OPTIONS LIKE SPORT, ECONOMY, REGULAR, DEEP SNOW, NO ASSIST FOR UPHILL OR DOWNHILL PARKING

Additional Notes:

WHILE DRIVING ON THE HIGHWAYTHE 'STEERING FAULT SERVICE NOW LIGHT' CAME UP ON THE DASHBOARD WHILE TRAVELING 75 MPH MILES ON ODOMETER 900. AFTER STOPPING THE CAR AND RESTARTING IT THE 'STEERING LOSS STOP SAFELY' MESSAGE POPPED UP ON THE DASHBOARD I HAD TO DRIVE TO THE DEALERSHIP WITH NO POWER STEERING OR ANY TRANSMISSION OPTIONS LIKE SPORT, ECONOMY, REGULAR, DEEP SNOW, NO ASSIST FOR UPHILL OR DOWNHILL PARKING

Manufacturer: FORD
Mfg Campaign: 11315531
Notice Date: Mar 2, 2020
Recall Date: Mar 2, 2020
Ford Motor Company
Campaign: 11315531 Other
Mar 2, 2020
Defect Description:

STEERING

Potential Consequences:

WHILE DRIVING ON THE HIGHWAYTHE 'STEERING FAULT SERVICE NOW LIGHT' CAME UP ON THE DASHBOARD WHILE TRAVELING 75 MPH MILES ON ODOMETER 900. AFTER STOPPING THE CAR AND RESTARTING IT THE 'STEERING LOSS STOP SAFELY' MESSAGE POPPED UP ON THE DASHBOARD I HAD TO DRIVE TO THE DEALERSHIP WITH NO POWER STEERING OR ANY TRANSMISSION OPTIONS LIKE SPORT, ECONOMY, REGULAR, DEEP SNOW, NO ASSIST FOR UPHILL OR DOWNHILL PARKING

Corrective Action:

WHILE DRIVING ON THE HIGHWAYTHE 'STEERING FAULT SERVICE NOW LIGHT' CAME UP ON THE DASHBOARD WHILE TRAVELING 75 MPH MILES ON ODOMETER 900. AFTER STOPPING THE CAR AND RESTARTING IT THE 'STEERING LOSS STOP SAFELY' MESSAGE POPPED UP ON THE DASHBOARD I HAD TO DRIVE TO THE DEALERSHIP WITH NO POWER STEERING OR ANY TRANSMISSION OPTIONS LIKE SPORT, ECONOMY, REGULAR, DEEP SNOW, NO ASSIST FOR UPHILL OR DOWNHILL PARKING

Additional Notes:

WHILE DRIVING ON THE HIGHWAYTHE 'STEERING FAULT SERVICE NOW LIGHT' CAME UP ON THE DASHBOARD WHILE TRAVELING 75 MPH MILES ON ODOMETER 900. AFTER STOPPING THE CAR AND RESTARTING IT THE 'STEERING LOSS STOP SAFELY' MESSAGE POPPED UP ON THE DASHBOARD I HAD TO DRIVE TO THE DEALERSHIP WITH NO POWER STEERING OR ANY TRANSMISSION OPTIONS LIKE SPORT, ECONOMY, REGULAR, DEEP SNOW, NO ASSIST FOR UPHILL OR DOWNHILL PARKING

Manufacturer: FORD
Mfg Campaign: 11315531
Notice Date: Mar 2, 2020
Recall Date: Mar 2, 2020
Ford Motor Company
Campaign: 11315461 Other
Mar 1, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

WHEN TRYING TO MOVE THE VEHICLE OUT OF PARK, EITHER REVERSE OR DRIVE THE VEHICLE JERKS INTO GEAR HARD AND THEN STALLS. TRIED MULTIPLE TIMES TO GET THE VEHICLE OUT OF THE DRIVE WAY STARTS UP NO ISSUE, NO CHECK ENGINE LIGHT YET KEEPS STALLING. THIS IS NEW OWNED FOR 3 DAYS WITH LESS THAN 200 MILES ON IT.

Corrective Action:

WHEN TRYING TO MOVE THE VEHICLE OUT OF PARK, EITHER REVERSE OR DRIVE THE VEHICLE JERKS INTO GEAR HARD AND THEN STALLS. TRIED MULTIPLE TIMES TO GET THE VEHICLE OUT OF THE DRIVE WAY STARTS UP NO ISSUE, NO CHECK ENGINE LIGHT YET KEEPS STALLING. THIS IS NEW OWNED FOR 3 DAYS WITH LESS THAN 200 MILES ON IT.

Additional Notes:

WHEN TRYING TO MOVE THE VEHICLE OUT OF PARK, EITHER REVERSE OR DRIVE THE VEHICLE JERKS INTO GEAR HARD AND THEN STALLS. TRIED MULTIPLE TIMES TO GET THE VEHICLE OUT OF THE DRIVE WAY STARTS UP NO ISSUE, NO CHECK ENGINE LIGHT YET KEEPS STALLING. THIS IS NEW OWNED FOR 3 DAYS WITH LESS THAN 200 MILES ON IT.

Manufacturer: FORD
Mfg Campaign: 11315461
Notice Date: Mar 1, 2020
Recall Date: Mar 1, 2020
Ford Motor Company
Campaign: 11315461 Other
Mar 1, 2020
Defect Description:

ENGINE

Potential Consequences:

WHEN TRYING TO MOVE THE VEHICLE OUT OF PARK, EITHER REVERSE OR DRIVE THE VEHICLE JERKS INTO GEAR HARD AND THEN STALLS. TRIED MULTIPLE TIMES TO GET THE VEHICLE OUT OF THE DRIVE WAY STARTS UP NO ISSUE, NO CHECK ENGINE LIGHT YET KEEPS STALLING. THIS IS NEW OWNED FOR 3 DAYS WITH LESS THAN 200 MILES ON IT.

Corrective Action:

WHEN TRYING TO MOVE THE VEHICLE OUT OF PARK, EITHER REVERSE OR DRIVE THE VEHICLE JERKS INTO GEAR HARD AND THEN STALLS. TRIED MULTIPLE TIMES TO GET THE VEHICLE OUT OF THE DRIVE WAY STARTS UP NO ISSUE, NO CHECK ENGINE LIGHT YET KEEPS STALLING. THIS IS NEW OWNED FOR 3 DAYS WITH LESS THAN 200 MILES ON IT.

Additional Notes:

WHEN TRYING TO MOVE THE VEHICLE OUT OF PARK, EITHER REVERSE OR DRIVE THE VEHICLE JERKS INTO GEAR HARD AND THEN STALLS. TRIED MULTIPLE TIMES TO GET THE VEHICLE OUT OF THE DRIVE WAY STARTS UP NO ISSUE, NO CHECK ENGINE LIGHT YET KEEPS STALLING. THIS IS NEW OWNED FOR 3 DAYS WITH LESS THAN 200 MILES ON IT.

Manufacturer: FORD
Mfg Campaign: 11315461
Notice Date: Mar 1, 2020
Recall Date: Mar 1, 2020
Ford Motor Company
Campaign: 11315461 Other
Mar 1, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

WHEN TRYING TO MOVE THE VEHICLE OUT OF PARK, EITHER REVERSE OR DRIVE THE VEHICLE JERKS INTO GEAR HARD AND THEN STALLS. TRIED MULTIPLE TIMES TO GET THE VEHICLE OUT OF THE DRIVE WAY STARTS UP NO ISSUE, NO CHECK ENGINE LIGHT YET KEEPS STALLING. THIS IS NEW OWNED FOR 3 DAYS WITH LESS THAN 200 MILES ON IT.

Corrective Action:

WHEN TRYING TO MOVE THE VEHICLE OUT OF PARK, EITHER REVERSE OR DRIVE THE VEHICLE JERKS INTO GEAR HARD AND THEN STALLS. TRIED MULTIPLE TIMES TO GET THE VEHICLE OUT OF THE DRIVE WAY STARTS UP NO ISSUE, NO CHECK ENGINE LIGHT YET KEEPS STALLING. THIS IS NEW OWNED FOR 3 DAYS WITH LESS THAN 200 MILES ON IT.

Additional Notes:

WHEN TRYING TO MOVE THE VEHICLE OUT OF PARK, EITHER REVERSE OR DRIVE THE VEHICLE JERKS INTO GEAR HARD AND THEN STALLS. TRIED MULTIPLE TIMES TO GET THE VEHICLE OUT OF THE DRIVE WAY STARTS UP NO ISSUE, NO CHECK ENGINE LIGHT YET KEEPS STALLING. THIS IS NEW OWNED FOR 3 DAYS WITH LESS THAN 200 MILES ON IT.

Manufacturer: FORD
Mfg Campaign: 11315461
Notice Date: Mar 1, 2020
Recall Date: Mar 1, 2020
Ford Motor Company
Campaign: 11310896 Other
Feb 23, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

DRIVING THE VEHICLE AT HIGHWAY SPEEDS BETWEEN 65-75 MPH AND NOTICED A MEDIUM VIBRATION AT ABOUT 2500 MILES. AT ABOUT 3000 MILES THE TRANSMISSION WOULD JERK AND START WHINING AT LOW SPEEDS UNDER MILD ACCELERATION.

Corrective Action:

DRIVING THE VEHICLE AT HIGHWAY SPEEDS BETWEEN 65-75 MPH AND NOTICED A MEDIUM VIBRATION AT ABOUT 2500 MILES. AT ABOUT 3000 MILES THE TRANSMISSION WOULD JERK AND START WHINING AT LOW SPEEDS UNDER MILD ACCELERATION.

Additional Notes:

DRIVING THE VEHICLE AT HIGHWAY SPEEDS BETWEEN 65-75 MPH AND NOTICED A MEDIUM VIBRATION AT ABOUT 2500 MILES. AT ABOUT 3000 MILES THE TRANSMISSION WOULD JERK AND START WHINING AT LOW SPEEDS UNDER MILD ACCELERATION.

Manufacturer: FORD
Mfg Campaign: 11310896
Notice Date: Feb 23, 2020
Recall Date: Feb 23, 2020
Ford Motor Company
Campaign: 11310542 Other
Feb 21, 2020
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

WHEN STARTING AT INTERSECTIONS OR STOPPING YOU CAN HEAR AND FEEL THE FUEL IN THE TANK SLOSHING BACK AND FORTH. I'VE TAKEN MY VEHICLE TO THE DEALERSHIP AND THEY CONFIRMED THE NOISE AND DOCUMENTED IT. THEY REACHED OUT TO FORD WHICH SAID THEY KNEW OF THE ISSUE AND AT THIS TIME THERE IS NO FIX.

Corrective Action:

WHEN STARTING AT INTERSECTIONS OR STOPPING YOU CAN HEAR AND FEEL THE FUEL IN THE TANK SLOSHING BACK AND FORTH. I'VE TAKEN MY VEHICLE TO THE DEALERSHIP AND THEY CONFIRMED THE NOISE AND DOCUMENTED IT. THEY REACHED OUT TO FORD WHICH SAID THEY KNEW OF THE ISSUE AND AT THIS TIME THERE IS NO FIX.

Additional Notes:

WHEN STARTING AT INTERSECTIONS OR STOPPING YOU CAN HEAR AND FEEL THE FUEL IN THE TANK SLOSHING BACK AND FORTH. I'VE TAKEN MY VEHICLE TO THE DEALERSHIP AND THEY CONFIRMED THE NOISE AND DOCUMENTED IT. THEY REACHED OUT TO FORD WHICH SAID THEY KNEW OF THE ISSUE AND AT THIS TIME THERE IS NO FIX.

Manufacturer: FORD
Mfg Campaign: 11310542
Notice Date: Feb 21, 2020
Recall Date: Feb 21, 2020
Ford Motor Company
Campaign: 11310046 Other
Feb 19, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

TRANSMISSION WENT OUT AT 3481 MILES. BROKE A WELD AT THE OIL COOLER ASSEMBLY.

Corrective Action:

TRANSMISSION WENT OUT AT 3481 MILES. BROKE A WELD AT THE OIL COOLER ASSEMBLY.

Additional Notes:

TRANSMISSION WENT OUT AT 3481 MILES. BROKE A WELD AT THE OIL COOLER ASSEMBLY.

Manufacturer: FORD
Mfg Campaign: 11310046
Notice Date: Feb 19, 2020
Recall Date: Feb 19, 2020
Ford Motor Company
Campaign: 11310047 Other
Feb 19, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

THIS VEHICLE WAS A LONER CAR THAT WAS GIVEN TO ME WHEN MY TRANSMISSION WENT OUT ON MY 2020 EXPLORER. THE TRANSMISSION WENT OUT ON THIS VEHICLE AS WELL, AT 1800 MILES LEAKING TRANSMISSION FLUID EVERYWHERE AND NOT SHIFTING, MAKING A VERY DANGEROUS HIGHWAY DRIVE TO THE NEAREST DEALERSHIP.

Corrective Action:

THIS VEHICLE WAS A LONER CAR THAT WAS GIVEN TO ME WHEN MY TRANSMISSION WENT OUT ON MY 2020 EXPLORER. THE TRANSMISSION WENT OUT ON THIS VEHICLE AS WELL, AT 1800 MILES LEAKING TRANSMISSION FLUID EVERYWHERE AND NOT SHIFTING, MAKING A VERY DANGEROUS HIGHWAY DRIVE TO THE NEAREST DEALERSHIP.

Additional Notes:

THIS VEHICLE WAS A LONER CAR THAT WAS GIVEN TO ME WHEN MY TRANSMISSION WENT OUT ON MY 2020 EXPLORER. THE TRANSMISSION WENT OUT ON THIS VEHICLE AS WELL, AT 1800 MILES LEAKING TRANSMISSION FLUID EVERYWHERE AND NOT SHIFTING, MAKING A VERY DANGEROUS HIGHWAY DRIVE TO THE NEAREST DEALERSHIP.

Manufacturer: FORD
Mfg Campaign: 11310047
Notice Date: Feb 19, 2020
Recall Date: Feb 19, 2020
Ford Motor Company
Campaign: 11309159 Other
Feb 14, 2020
Defect Description:

ENGINE

Potential Consequences:

PURCHASED A 2020 EXPLORER ON FEB 11, NOTICED SMOKE FROM THE HOOD RIGHT WHEN I ARRIVED HOME FROM THE DEALER, CONTACTED THEM AND THEY SAID IT MIGHT BE NORMAL FOR A NEW VEHICLE TO HAVE SOME SMOKE IN THE BEGINNING, LATER I NOTICED THAT THE INTERIOR HEAT IS ONLY BLOWING COLD AIR SO I WAS ABOUT TO TAKE IT TO THE NEAREST DEALER TO CHECK IT OUT, I REMOTE STARTED THE CAR THROUGH THE OFFICIAL FORDPASS APP AND THEN 10 MINUTES LATER I ENTERED THE CAR AND THE ENGINE LIGHT AND THE COOLANT LIGHT WAS ON BEFORE I EVEN STARTED DRIVING (CAR HAS 78 MILES ON IT) , ( I ALSO GOT 2 NOTIFICATIONS FROM THE APP THAT THE ENGINE IS OVERHEATING) SO I CALLED FORD TO TOW IT, NOW ITS SITTING BY FORD SERVICE FOR 2 DAYS AND THEY ARE SAYING THAT IT'S A COOLANT LEAK BUT THEY DON'T KNOW WHERE IT LEAKS TO AND THEY ARE WAITING TO HEAR BACK FROM FORD ENGINEERS ON HOW TO PROCEED, IT SEEMS LIKE FORD MAY HAVE SERIOUS ISSUES WITH THE ENGINE COOLANT SYSTEM AND THIS IS POTENTIALLY PUTTING ANY EXPLORER DRIVER AT RISK OF THE VEHICLE STALLING WHILE DRIVING, INCREASING THE RISK OF INJURY

Corrective Action:

PURCHASED A 2020 EXPLORER ON FEB 11, NOTICED SMOKE FROM THE HOOD RIGHT WHEN I ARRIVED HOME FROM THE DEALER, CONTACTED THEM AND THEY SAID IT MIGHT BE NORMAL FOR A NEW VEHICLE TO HAVE SOME SMOKE IN THE BEGINNING, LATER I NOTICED THAT THE INTERIOR HEAT IS ONLY BLOWING COLD AIR SO I WAS ABOUT TO TAKE IT TO THE NEAREST DEALER TO CHECK IT OUT, I REMOTE STARTED THE CAR THROUGH THE OFFICIAL FORDPASS APP AND THEN 10 MINUTES LATER I ENTERED THE CAR AND THE ENGINE LIGHT AND THE COOLANT LIGHT WAS ON BEFORE I EVEN STARTED DRIVING (CAR HAS 78 MILES ON IT) , ( I ALSO GOT 2 NOTIFICATIONS FROM THE APP THAT THE ENGINE IS OVERHEATING) SO I CALLED FORD TO TOW IT, NOW ITS SITTING BY FORD SERVICE FOR 2 DAYS AND THEY ARE SAYING THAT IT'S A COOLANT LEAK BUT THEY DON'T KNOW WHERE IT LEAKS TO AND THEY ARE WAITING TO HEAR BACK FROM FORD ENGINEERS ON HOW TO PROCEED, IT SEEMS LIKE FORD MAY HAVE SERIOUS ISSUES WITH THE ENGINE COOLANT SYSTEM AND THIS IS POTENTIALLY PUTTING ANY EXPLORER DRIVER AT RISK OF THE VEHICLE STALLING WHILE DRIVING, INCREASING THE RISK OF INJURY

Additional Notes:

PURCHASED A 2020 EXPLORER ON FEB 11, NOTICED SMOKE FROM THE HOOD RIGHT WHEN I ARRIVED HOME FROM THE DEALER, CONTACTED THEM AND THEY SAID IT MIGHT BE NORMAL FOR A NEW VEHICLE TO HAVE SOME SMOKE IN THE BEGINNING, LATER I NOTICED THAT THE INTERIOR HEAT IS ONLY BLOWING COLD AIR SO I WAS ABOUT TO TAKE IT TO THE NEAREST DEALER TO CHECK IT OUT, I REMOTE STARTED THE CAR THROUGH THE OFFICIAL FORDPASS APP AND THEN 10 MINUTES LATER I ENTERED THE CAR AND THE ENGINE LIGHT AND THE COOLANT LIGHT WAS ON BEFORE I EVEN STARTED DRIVING (CAR HAS 78 MILES ON IT) , ( I ALSO GOT 2 NOTIFICATIONS FROM THE APP THAT THE ENGINE IS OVERHEATING) SO I CALLED FORD TO TOW IT, NOW ITS SITTING BY FORD SERVICE FOR 2 DAYS AND THEY ARE SAYING THAT IT'S A COOLANT LEAK BUT THEY DON'T KNOW WHERE IT LEAKS TO AND THEY ARE WAITING TO HEAR BACK FROM FORD ENGINEERS ON HOW TO PROCEED, IT SEEMS LIKE FORD MAY HAVE SERIOUS ISSUES WITH THE ENGINE COOLANT SYSTEM AND THIS IS POTENTIALLY PUTTING ANY EXPLORER DRIVER AT RISK OF THE VEHICLE STALLING WHILE DRIVING, INCREASING THE RISK OF INJURY

Manufacturer: FORD
Mfg Campaign: 11309159
Notice Date: Feb 14, 2020
Recall Date: Feb 14, 2020
Ford Motor Company
Campaign: 11309038 Other
Feb 13, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

WE BOUGHT THE CAR ON 9/21/19 FROM UPLAND FORD. WE HAD AN ISSUE WHERE THE INFOTAINMENT SCREEN BLACKED OUT, BUT THANKFULLY, AFTER LETTING THE CAR SIT FOR AN HOUR, ALL IS WORKING FINE ON THAT MATTER. HOWEVER, VERY EARLY ON, WE NOTICED ROUGH SHIFTS, AND OTHER RED FLAGS, COMING FROM THE DRIVETRAIN. IF I HAD TO GUESS, WE NOTICED IT BEFORE 3K MILES. TOOK IT TO VISTA FORD IN OXNARD ON 1/04/2020 (ODO: 4960), WHERE THEY DIAGNOSED THE TRANSMISSION OIL COOLER. WHILE THEY REPLACED THE COOLER, THERE ARE STILL SIGNS OF THE ISSUES... ESPECIALLY IN THE LOWER GEARS. I HAVE CONCERNS ABOUT DAMAGE TO THE TRANSMISSION. THE CAR HAS 6200 MILES ON IT, AS OF TODAY, 2/13. I ALSO HAVE AN ISSUE OF THE CAR NOT SHIFTING INTO REVERSE, UNTIL AFTER A LONG DELAY, AND WITH SOME JERKING. THIS ISSUE HAS BEEN THERE ROM THE VERY BEGINNING. AS A TALL MAN (6-FOOT4, WITH 36-INCH INSEAM), I HAVE GROWING CONCERNS ABOUT HOW UNCOMFORTABLE IT IS FOR ME TO DRIVE THIS CAR. THESE PROBLEMS ON A BRAND NEW CAR, FROM A BRAND LIKE FORD, ARE DISAPPOINTING AND UNACCEPTABLE.

Corrective Action:

WE BOUGHT THE CAR ON 9/21/19 FROM UPLAND FORD. WE HAD AN ISSUE WHERE THE INFOTAINMENT SCREEN BLACKED OUT, BUT THANKFULLY, AFTER LETTING THE CAR SIT FOR AN HOUR, ALL IS WORKING FINE ON THAT MATTER. HOWEVER, VERY EARLY ON, WE NOTICED ROUGH SHIFTS, AND OTHER RED FLAGS, COMING FROM THE DRIVETRAIN. IF I HAD TO GUESS, WE NOTICED IT BEFORE 3K MILES. TOOK IT TO VISTA FORD IN OXNARD ON 1/04/2020 (ODO: 4960), WHERE THEY DIAGNOSED THE TRANSMISSION OIL COOLER. WHILE THEY REPLACED THE COOLER, THERE ARE STILL SIGNS OF THE ISSUES... ESPECIALLY IN THE LOWER GEARS. I HAVE CONCERNS ABOUT DAMAGE TO THE TRANSMISSION. THE CAR HAS 6200 MILES ON IT, AS OF TODAY, 2/13. I ALSO HAVE AN ISSUE OF THE CAR NOT SHIFTING INTO REVERSE, UNTIL AFTER A LONG DELAY, AND WITH SOME JERKING. THIS ISSUE HAS BEEN THERE ROM THE VERY BEGINNING. AS A TALL MAN (6-FOOT4, WITH 36-INCH INSEAM), I HAVE GROWING CONCERNS ABOUT HOW UNCOMFORTABLE IT IS FOR ME TO DRIVE THIS CAR. THESE PROBLEMS ON A BRAND NEW CAR, FROM A BRAND LIKE FORD, ARE DISAPPOINTING AND UNACCEPTABLE.

Additional Notes:

WE BOUGHT THE CAR ON 9/21/19 FROM UPLAND FORD. WE HAD AN ISSUE WHERE THE INFOTAINMENT SCREEN BLACKED OUT, BUT THANKFULLY, AFTER LETTING THE CAR SIT FOR AN HOUR, ALL IS WORKING FINE ON THAT MATTER. HOWEVER, VERY EARLY ON, WE NOTICED ROUGH SHIFTS, AND OTHER RED FLAGS, COMING FROM THE DRIVETRAIN. IF I HAD TO GUESS, WE NOTICED IT BEFORE 3K MILES. TOOK IT TO VISTA FORD IN OXNARD ON 1/04/2020 (ODO: 4960), WHERE THEY DIAGNOSED THE TRANSMISSION OIL COOLER. WHILE THEY REPLACED THE COOLER, THERE ARE STILL SIGNS OF THE ISSUES... ESPECIALLY IN THE LOWER GEARS. I HAVE CONCERNS ABOUT DAMAGE TO THE TRANSMISSION. THE CAR HAS 6200 MILES ON IT, AS OF TODAY, 2/13. I ALSO HAVE AN ISSUE OF THE CAR NOT SHIFTING INTO REVERSE, UNTIL AFTER A LONG DELAY, AND WITH SOME JERKING. THIS ISSUE HAS BEEN THERE ROM THE VERY BEGINNING. AS A TALL MAN (6-FOOT4, WITH 36-INCH INSEAM), I HAVE GROWING CONCERNS ABOUT HOW UNCOMFORTABLE IT IS FOR ME TO DRIVE THIS CAR. THESE PROBLEMS ON A BRAND NEW CAR, FROM A BRAND LIKE FORD, ARE DISAPPOINTING AND UNACCEPTABLE.

Manufacturer: FORD
Mfg Campaign: 11309038
Notice Date: Feb 13, 2020
Recall Date: Feb 13, 2020
Ford Motor Company
Campaign: 11309092 Other
Feb 13, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

TRANSMISSION COOLER DRAIN SYSTEM LEAKED METAL FOUND IN TRANSMISSION PAN REPLACED WITH AN OEM TRANSMISSION. CAUSING POWERTRAIN MALFUNCTION

Corrective Action:

TRANSMISSION COOLER DRAIN SYSTEM LEAKED METAL FOUND IN TRANSMISSION PAN REPLACED WITH AN OEM TRANSMISSION. CAUSING POWERTRAIN MALFUNCTION

Additional Notes:

TRANSMISSION COOLER DRAIN SYSTEM LEAKED METAL FOUND IN TRANSMISSION PAN REPLACED WITH AN OEM TRANSMISSION. CAUSING POWERTRAIN MALFUNCTION

Manufacturer: FORD
Mfg Campaign: 11309092
Notice Date: Feb 13, 2020
Recall Date: Feb 13, 2020
Ford Motor Company
Campaign: 11308510 Other
Feb 11, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

I WAS DRIVING VEHICLE AND ALL OF SUDDEN IT STOPPED, STARTING JOLTING US... THEN NO LONGER WOULD ACCELERATE.. WE HAD TO HAVE IT TOWED TO THE DEALERSHIP. WITH LESS THAN 400 MILES ON IT

Corrective Action:

I WAS DRIVING VEHICLE AND ALL OF SUDDEN IT STOPPED, STARTING JOLTING US... THEN NO LONGER WOULD ACCELERATE.. WE HAD TO HAVE IT TOWED TO THE DEALERSHIP. WITH LESS THAN 400 MILES ON IT

Additional Notes:

I WAS DRIVING VEHICLE AND ALL OF SUDDEN IT STOPPED, STARTING JOLTING US... THEN NO LONGER WOULD ACCELERATE.. WE HAD TO HAVE IT TOWED TO THE DEALERSHIP. WITH LESS THAN 400 MILES ON IT

Manufacturer: FORD
Mfg Campaign: 11308510
Notice Date: Feb 11, 2020
Recall Date: Feb 11, 2020
Ford Motor Company
Campaign: 11308550 Other
Feb 11, 2020
Defect Description:

SERVICE BRAKES

Potential Consequences:

CRUISE CONTROL CAN NOT BE DISABLED BY PRESSING BRAKE PEDAL. REQUIRES PASSING STEERING WHEEL BUTTON TO TURN OFF. ALSO "PRE-COLLISION ASSIST NOT AVAILABLE" MESSAGE COMES ON DASH EVERY TIME VEHICLE IS STARTED.

Corrective Action:

CRUISE CONTROL CAN NOT BE DISABLED BY PRESSING BRAKE PEDAL. REQUIRES PASSING STEERING WHEEL BUTTON TO TURN OFF. ALSO "PRE-COLLISION ASSIST NOT AVAILABLE" MESSAGE COMES ON DASH EVERY TIME VEHICLE IS STARTED.

Additional Notes:

CRUISE CONTROL CAN NOT BE DISABLED BY PRESSING BRAKE PEDAL. REQUIRES PASSING STEERING WHEEL BUTTON TO TURN OFF. ALSO "PRE-COLLISION ASSIST NOT AVAILABLE" MESSAGE COMES ON DASH EVERY TIME VEHICLE IS STARTED.

Manufacturer: FORD
Mfg Campaign: 11308550
Notice Date: Feb 11, 2020
Recall Date: Feb 11, 2020
Ford Motor Company
Campaign: 11308550 Other
Feb 11, 2020
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

CRUISE CONTROL CAN NOT BE DISABLED BY PRESSING BRAKE PEDAL. REQUIRES PASSING STEERING WHEEL BUTTON TO TURN OFF. ALSO "PRE-COLLISION ASSIST NOT AVAILABLE" MESSAGE COMES ON DASH EVERY TIME VEHICLE IS STARTED.

Corrective Action:

CRUISE CONTROL CAN NOT BE DISABLED BY PRESSING BRAKE PEDAL. REQUIRES PASSING STEERING WHEEL BUTTON TO TURN OFF. ALSO "PRE-COLLISION ASSIST NOT AVAILABLE" MESSAGE COMES ON DASH EVERY TIME VEHICLE IS STARTED.

Additional Notes:

CRUISE CONTROL CAN NOT BE DISABLED BY PRESSING BRAKE PEDAL. REQUIRES PASSING STEERING WHEEL BUTTON TO TURN OFF. ALSO "PRE-COLLISION ASSIST NOT AVAILABLE" MESSAGE COMES ON DASH EVERY TIME VEHICLE IS STARTED.

Manufacturer: FORD
Mfg Campaign: 11308550
Notice Date: Feb 11, 2020
Recall Date: Feb 11, 2020
Ford Motor Company
Campaign: 11308254 Other
Feb 10, 2020
Defect Description:

SERVICE BRAKES

Potential Consequences:

THE VEHICLE IS RANDOMLY BRAKING FOR NO UNKNOWN REASON. ALMOST LIKE IF I WAS DRIVING AND PUT ON EMERGENCY BRAKE. IT MOSTLY DOES IT WHILE IN REVERSE WHEN THERE IS LITERALLY NOTHING AROUND ME. THERE IS AN OPTION AND IT HAS STILL DOES IT WITH OPTION OFF. IT HAS NEARLY CAUSED 1 ACCIDENT WHEN I WAS IN MY SONS CAR POOL LINE AT SCHOOL. OTHERWISE IT HAS CAUSED EXTREME ANXIETY BECAUSE I DON'T KNOW WHEN IT WILL HAPPEN. THE BRAKE ASSIST FAULT IS ALSO ON, AND DEALER CANNOT FIND FIX TO THAT EITHER. THE DEALER (CAPITAL FORD RALEIGH) WAS AWARE OF SENSOR ISSUES, AS WELL AS FAULTS THE DAY I TOOK DELIVERY ON VEHICLE. THEY KNOWINGLY SOLD IT TO US ANYWAYS. I TOOK VEHICLE TO SERVICE DEPT THE VERY DAY AFTER WE TOOK DELIVERY. THERE IS NO FIX FOR THESE DANGEROUS ISSUES, AND I AM FORCED TO KEEP DRIVING WITH MY KIDS IN THIS DANGEROUS VEHICLE.

Corrective Action:

THE VEHICLE IS RANDOMLY BRAKING FOR NO UNKNOWN REASON. ALMOST LIKE IF I WAS DRIVING AND PUT ON EMERGENCY BRAKE. IT MOSTLY DOES IT WHILE IN REVERSE WHEN THERE IS LITERALLY NOTHING AROUND ME. THERE IS AN OPTION AND IT HAS STILL DOES IT WITH OPTION OFF. IT HAS NEARLY CAUSED 1 ACCIDENT WHEN I WAS IN MY SONS CAR POOL LINE AT SCHOOL. OTHERWISE IT HAS CAUSED EXTREME ANXIETY BECAUSE I DON'T KNOW WHEN IT WILL HAPPEN. THE BRAKE ASSIST FAULT IS ALSO ON, AND DEALER CANNOT FIND FIX TO THAT EITHER. THE DEALER (CAPITAL FORD RALEIGH) WAS AWARE OF SENSOR ISSUES, AS WELL AS FAULTS THE DAY I TOOK DELIVERY ON VEHICLE. THEY KNOWINGLY SOLD IT TO US ANYWAYS. I TOOK VEHICLE TO SERVICE DEPT THE VERY DAY AFTER WE TOOK DELIVERY. THERE IS NO FIX FOR THESE DANGEROUS ISSUES, AND I AM FORCED TO KEEP DRIVING WITH MY KIDS IN THIS DANGEROUS VEHICLE.

Additional Notes:

THE VEHICLE IS RANDOMLY BRAKING FOR NO UNKNOWN REASON. ALMOST LIKE IF I WAS DRIVING AND PUT ON EMERGENCY BRAKE. IT MOSTLY DOES IT WHILE IN REVERSE WHEN THERE IS LITERALLY NOTHING AROUND ME. THERE IS AN OPTION AND IT HAS STILL DOES IT WITH OPTION OFF. IT HAS NEARLY CAUSED 1 ACCIDENT WHEN I WAS IN MY SONS CAR POOL LINE AT SCHOOL. OTHERWISE IT HAS CAUSED EXTREME ANXIETY BECAUSE I DON'T KNOW WHEN IT WILL HAPPEN. THE BRAKE ASSIST FAULT IS ALSO ON, AND DEALER CANNOT FIND FIX TO THAT EITHER. THE DEALER (CAPITAL FORD RALEIGH) WAS AWARE OF SENSOR ISSUES, AS WELL AS FAULTS THE DAY I TOOK DELIVERY ON VEHICLE. THEY KNOWINGLY SOLD IT TO US ANYWAYS. I TOOK VEHICLE TO SERVICE DEPT THE VERY DAY AFTER WE TOOK DELIVERY. THERE IS NO FIX FOR THESE DANGEROUS ISSUES, AND I AM FORCED TO KEEP DRIVING WITH MY KIDS IN THIS DANGEROUS VEHICLE.

Manufacturer: FORD
Mfg Campaign: 11308254
Notice Date: Feb 10, 2020
Recall Date: Feb 10, 2020
Ford Motor Company
Campaign: 11308254 Other
Feb 10, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

THE VEHICLE IS RANDOMLY BRAKING FOR NO UNKNOWN REASON. ALMOST LIKE IF I WAS DRIVING AND PUT ON EMERGENCY BRAKE. IT MOSTLY DOES IT WHILE IN REVERSE WHEN THERE IS LITERALLY NOTHING AROUND ME. THERE IS AN OPTION AND IT HAS STILL DOES IT WITH OPTION OFF. IT HAS NEARLY CAUSED 1 ACCIDENT WHEN I WAS IN MY SONS CAR POOL LINE AT SCHOOL. OTHERWISE IT HAS CAUSED EXTREME ANXIETY BECAUSE I DON'T KNOW WHEN IT WILL HAPPEN. THE BRAKE ASSIST FAULT IS ALSO ON, AND DEALER CANNOT FIND FIX TO THAT EITHER. THE DEALER (CAPITAL FORD RALEIGH) WAS AWARE OF SENSOR ISSUES, AS WELL AS FAULTS THE DAY I TOOK DELIVERY ON VEHICLE. THEY KNOWINGLY SOLD IT TO US ANYWAYS. I TOOK VEHICLE TO SERVICE DEPT THE VERY DAY AFTER WE TOOK DELIVERY. THERE IS NO FIX FOR THESE DANGEROUS ISSUES, AND I AM FORCED TO KEEP DRIVING WITH MY KIDS IN THIS DANGEROUS VEHICLE.

Corrective Action:

THE VEHICLE IS RANDOMLY BRAKING FOR NO UNKNOWN REASON. ALMOST LIKE IF I WAS DRIVING AND PUT ON EMERGENCY BRAKE. IT MOSTLY DOES IT WHILE IN REVERSE WHEN THERE IS LITERALLY NOTHING AROUND ME. THERE IS AN OPTION AND IT HAS STILL DOES IT WITH OPTION OFF. IT HAS NEARLY CAUSED 1 ACCIDENT WHEN I WAS IN MY SONS CAR POOL LINE AT SCHOOL. OTHERWISE IT HAS CAUSED EXTREME ANXIETY BECAUSE I DON'T KNOW WHEN IT WILL HAPPEN. THE BRAKE ASSIST FAULT IS ALSO ON, AND DEALER CANNOT FIND FIX TO THAT EITHER. THE DEALER (CAPITAL FORD RALEIGH) WAS AWARE OF SENSOR ISSUES, AS WELL AS FAULTS THE DAY I TOOK DELIVERY ON VEHICLE. THEY KNOWINGLY SOLD IT TO US ANYWAYS. I TOOK VEHICLE TO SERVICE DEPT THE VERY DAY AFTER WE TOOK DELIVERY. THERE IS NO FIX FOR THESE DANGEROUS ISSUES, AND I AM FORCED TO KEEP DRIVING WITH MY KIDS IN THIS DANGEROUS VEHICLE.

Additional Notes:

THE VEHICLE IS RANDOMLY BRAKING FOR NO UNKNOWN REASON. ALMOST LIKE IF I WAS DRIVING AND PUT ON EMERGENCY BRAKE. IT MOSTLY DOES IT WHILE IN REVERSE WHEN THERE IS LITERALLY NOTHING AROUND ME. THERE IS AN OPTION AND IT HAS STILL DOES IT WITH OPTION OFF. IT HAS NEARLY CAUSED 1 ACCIDENT WHEN I WAS IN MY SONS CAR POOL LINE AT SCHOOL. OTHERWISE IT HAS CAUSED EXTREME ANXIETY BECAUSE I DON'T KNOW WHEN IT WILL HAPPEN. THE BRAKE ASSIST FAULT IS ALSO ON, AND DEALER CANNOT FIND FIX TO THAT EITHER. THE DEALER (CAPITAL FORD RALEIGH) WAS AWARE OF SENSOR ISSUES, AS WELL AS FAULTS THE DAY I TOOK DELIVERY ON VEHICLE. THEY KNOWINGLY SOLD IT TO US ANYWAYS. I TOOK VEHICLE TO SERVICE DEPT THE VERY DAY AFTER WE TOOK DELIVERY. THERE IS NO FIX FOR THESE DANGEROUS ISSUES, AND I AM FORCED TO KEEP DRIVING WITH MY KIDS IN THIS DANGEROUS VEHICLE.

Manufacturer: FORD
Mfg Campaign: 11308254
Notice Date: Feb 10, 2020
Recall Date: Feb 10, 2020
Ford Motor Company
Campaign: 11308254 Other
Feb 10, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

THE VEHICLE IS RANDOMLY BRAKING FOR NO UNKNOWN REASON. ALMOST LIKE IF I WAS DRIVING AND PUT ON EMERGENCY BRAKE. IT MOSTLY DOES IT WHILE IN REVERSE WHEN THERE IS LITERALLY NOTHING AROUND ME. THERE IS AN OPTION AND IT HAS STILL DOES IT WITH OPTION OFF. IT HAS NEARLY CAUSED 1 ACCIDENT WHEN I WAS IN MY SONS CAR POOL LINE AT SCHOOL. OTHERWISE IT HAS CAUSED EXTREME ANXIETY BECAUSE I DON'T KNOW WHEN IT WILL HAPPEN. THE BRAKE ASSIST FAULT IS ALSO ON, AND DEALER CANNOT FIND FIX TO THAT EITHER. THE DEALER (CAPITAL FORD RALEIGH) WAS AWARE OF SENSOR ISSUES, AS WELL AS FAULTS THE DAY I TOOK DELIVERY ON VEHICLE. THEY KNOWINGLY SOLD IT TO US ANYWAYS. I TOOK VEHICLE TO SERVICE DEPT THE VERY DAY AFTER WE TOOK DELIVERY. THERE IS NO FIX FOR THESE DANGEROUS ISSUES, AND I AM FORCED TO KEEP DRIVING WITH MY KIDS IN THIS DANGEROUS VEHICLE.

Corrective Action:

THE VEHICLE IS RANDOMLY BRAKING FOR NO UNKNOWN REASON. ALMOST LIKE IF I WAS DRIVING AND PUT ON EMERGENCY BRAKE. IT MOSTLY DOES IT WHILE IN REVERSE WHEN THERE IS LITERALLY NOTHING AROUND ME. THERE IS AN OPTION AND IT HAS STILL DOES IT WITH OPTION OFF. IT HAS NEARLY CAUSED 1 ACCIDENT WHEN I WAS IN MY SONS CAR POOL LINE AT SCHOOL. OTHERWISE IT HAS CAUSED EXTREME ANXIETY BECAUSE I DON'T KNOW WHEN IT WILL HAPPEN. THE BRAKE ASSIST FAULT IS ALSO ON, AND DEALER CANNOT FIND FIX TO THAT EITHER. THE DEALER (CAPITAL FORD RALEIGH) WAS AWARE OF SENSOR ISSUES, AS WELL AS FAULTS THE DAY I TOOK DELIVERY ON VEHICLE. THEY KNOWINGLY SOLD IT TO US ANYWAYS. I TOOK VEHICLE TO SERVICE DEPT THE VERY DAY AFTER WE TOOK DELIVERY. THERE IS NO FIX FOR THESE DANGEROUS ISSUES, AND I AM FORCED TO KEEP DRIVING WITH MY KIDS IN THIS DANGEROUS VEHICLE.

Additional Notes:

THE VEHICLE IS RANDOMLY BRAKING FOR NO UNKNOWN REASON. ALMOST LIKE IF I WAS DRIVING AND PUT ON EMERGENCY BRAKE. IT MOSTLY DOES IT WHILE IN REVERSE WHEN THERE IS LITERALLY NOTHING AROUND ME. THERE IS AN OPTION AND IT HAS STILL DOES IT WITH OPTION OFF. IT HAS NEARLY CAUSED 1 ACCIDENT WHEN I WAS IN MY SONS CAR POOL LINE AT SCHOOL. OTHERWISE IT HAS CAUSED EXTREME ANXIETY BECAUSE I DON'T KNOW WHEN IT WILL HAPPEN. THE BRAKE ASSIST FAULT IS ALSO ON, AND DEALER CANNOT FIND FIX TO THAT EITHER. THE DEALER (CAPITAL FORD RALEIGH) WAS AWARE OF SENSOR ISSUES, AS WELL AS FAULTS THE DAY I TOOK DELIVERY ON VEHICLE. THEY KNOWINGLY SOLD IT TO US ANYWAYS. I TOOK VEHICLE TO SERVICE DEPT THE VERY DAY AFTER WE TOOK DELIVERY. THERE IS NO FIX FOR THESE DANGEROUS ISSUES, AND I AM FORCED TO KEEP DRIVING WITH MY KIDS IN THIS DANGEROUS VEHICLE.

Manufacturer: FORD
Mfg Campaign: 11308254
Notice Date: Feb 10, 2020
Recall Date: Feb 10, 2020
Ford Motor Company
Campaign: 11308257 Other
Feb 10, 2020
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

FUEL TANK SLOSHING AND CLUNKING NOISE UNDERNEATH THE DRIVER AND PASSENGER SEATS. THE VEHICLE FUEL TANK DESIGN LOCATES A PORTION OF THE GAS TANK UNDER THE VEHICLE AND BELOW THE SEATS. WHEN THE GAS TANK IS ABOVE HALF FULL, YOU CAN HEAR AND FEEL THE GAS MOVING IN THE TANK, ESPECIALLY AT LOW SPEED, DURING TRAFFIC WITH FREQUENT STOPPING. NOT SURE HOW SAFE IS TO FEEL THE GAS MOVING INSIDE THE FUEL TANK AND THE NOISE WHEN THE GAS IMPACTS THE GAS TANK WALLS. WHEN THE TANK IS FULL AND YOU BRAKE, THE FUEL SLOSHES FORWARD AND MOVES SOMETHING INSIDE AND SLAMS AGAINST THE INSIDE OF THE TANK.

Corrective Action:

FUEL TANK SLOSHING AND CLUNKING NOISE UNDERNEATH THE DRIVER AND PASSENGER SEATS. THE VEHICLE FUEL TANK DESIGN LOCATES A PORTION OF THE GAS TANK UNDER THE VEHICLE AND BELOW THE SEATS. WHEN THE GAS TANK IS ABOVE HALF FULL, YOU CAN HEAR AND FEEL THE GAS MOVING IN THE TANK, ESPECIALLY AT LOW SPEED, DURING TRAFFIC WITH FREQUENT STOPPING. NOT SURE HOW SAFE IS TO FEEL THE GAS MOVING INSIDE THE FUEL TANK AND THE NOISE WHEN THE GAS IMPACTS THE GAS TANK WALLS. WHEN THE TANK IS FULL AND YOU BRAKE, THE FUEL SLOSHES FORWARD AND MOVES SOMETHING INSIDE AND SLAMS AGAINST THE INSIDE OF THE TANK.

Additional Notes:

FUEL TANK SLOSHING AND CLUNKING NOISE UNDERNEATH THE DRIVER AND PASSENGER SEATS. THE VEHICLE FUEL TANK DESIGN LOCATES A PORTION OF THE GAS TANK UNDER THE VEHICLE AND BELOW THE SEATS. WHEN THE GAS TANK IS ABOVE HALF FULL, YOU CAN HEAR AND FEEL THE GAS MOVING IN THE TANK, ESPECIALLY AT LOW SPEED, DURING TRAFFIC WITH FREQUENT STOPPING. NOT SURE HOW SAFE IS TO FEEL THE GAS MOVING INSIDE THE FUEL TANK AND THE NOISE WHEN THE GAS IMPACTS THE GAS TANK WALLS. WHEN THE TANK IS FULL AND YOU BRAKE, THE FUEL SLOSHES FORWARD AND MOVES SOMETHING INSIDE AND SLAMS AGAINST THE INSIDE OF THE TANK.

Manufacturer: FORD
Mfg Campaign: 11308257
Notice Date: Feb 10, 2020
Recall Date: Feb 10, 2020

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