Complaints & Recalls
Official Safety Recalls - Important!
75 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S67
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S27
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S22
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S09
Recall Date: Feb 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 24S52
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20C19
Recall Date: Mar 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S55
Recall Date: Oct 6, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S53
Recall Date: Sep 8, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S23
Recall Date: May 12, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C14
Recall Date: Apr 28, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S16
Recall Date: Mar 24, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S05
Recall Date: Feb 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S02
Recall Date: Jan 23, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S44
Recall Date: Sep 22, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Lincoln Aviator and Ford Explorer vehicles. The rear lower control arm (RLCA) bolts that attach the rear lower control arms to the wheel knuckles may not have been heat-treated, which could cause them to break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S11
Recall Date: Mar 10, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S72
Recall Date: Dec 17, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles equipped with 2.3L engines and 19 gallon fuel tanks. The fuel tank inlet check valve may not be fully welded to the fuel tank shell.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S68
Recall Date: Nov 24, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles equipped with a 2.0L or 3.3L engine and a 10 Speed Automatic Transmission with the All Wheel Drive package. The drive shaft may fracture along the weld seam.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S65
Recall Date: Nov 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20C19
Recall Date: Sep 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. The affected vehicles are equipped with second row center seat belt buckles that may not be properly secured to the seat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S50
Recall Date: Sep 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer and 2020 Lincoln Aviator vehicles. The side air bag and/or seat back module attachments may not have been properly tightened in the front seat backs.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S48
Recall Date: Aug 21, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. Over time, the protective sleeve on the vapor fuel line may chafe through the plastic liquid fuel line and cause a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S49
Recall Date: Dec 4, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer vehicles equipped with 2.3L or 3.3L engines. The wiring harness may not have been properly secured and may contact the air conditioner compressor (A/C) pulley, potentially damaging the harness or the A/C belt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S32
Recall Date: Sep 30, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C07
Recall Date: Aug 28, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. The Manual Park Release (MPR) cover may not be installed. In addition, the vehicles may be in Factory Mode, which disables warning alerts and does not display the transmission gear selected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Prevention" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C06
Recall Date: Aug 5, 2019
Consumer Complaints
1.3K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE SUDDENLY BEGINS JERKING HARD AT SPEEDS OF 45 MPH GOING DOWN A TWO LANE ROAD, THEN WRENCH WARNING LIGHT COMES ON DASHBOARD AND VEHICLE SUDDENLY STOPS AND NO LONGER WILL ACCELERATE FORWARD OR REVERSE. MESSAGE APPEARS AND SAYS GEAR WILL ENGAGE IN LOW SPEED ONLY, HOWEVER GEARS NO LONGER MOVE THE VEHICLE. WARNING APPEARS THAT POWERTRAIN ISSUE HAS OCCURRED CONTACT YOUR DEALER, THERE MAY BE A PROBLEM WITH THE POWERTRAIN OR 4X4 SYSTEM. THIS IS A NEW 2020 EXPLORER WITH 453 MILES ON IT AT THIS TIME. HAD TO HAVE VEHICLE TOWED BACK TO DEALER.
Corrective Action:
VEHICLE SUDDENLY BEGINS JERKING HARD AT SPEEDS OF 45 MPH GOING DOWN A TWO LANE ROAD, THEN WRENCH WARNING LIGHT COMES ON DASHBOARD AND VEHICLE SUDDENLY STOPS AND NO LONGER WILL ACCELERATE FORWARD OR REVERSE. MESSAGE APPEARS AND SAYS GEAR WILL ENGAGE IN LOW SPEED ONLY, HOWEVER GEARS NO LONGER MOVE THE VEHICLE. WARNING APPEARS THAT POWERTRAIN ISSUE HAS OCCURRED CONTACT YOUR DEALER, THERE MAY BE A PROBLEM WITH THE POWERTRAIN OR 4X4 SYSTEM. THIS IS A NEW 2020 EXPLORER WITH 453 MILES ON IT AT THIS TIME. HAD TO HAVE VEHICLE TOWED BACK TO DEALER.
Additional Notes:
VEHICLE SUDDENLY BEGINS JERKING HARD AT SPEEDS OF 45 MPH GOING DOWN A TWO LANE ROAD, THEN WRENCH WARNING LIGHT COMES ON DASHBOARD AND VEHICLE SUDDENLY STOPS AND NO LONGER WILL ACCELERATE FORWARD OR REVERSE. MESSAGE APPEARS AND SAYS GEAR WILL ENGAGE IN LOW SPEED ONLY, HOWEVER GEARS NO LONGER MOVE THE VEHICLE. WARNING APPEARS THAT POWERTRAIN ISSUE HAS OCCURRED CONTACT YOUR DEALER, THERE MAY BE A PROBLEM WITH THE POWERTRAIN OR 4X4 SYSTEM. THIS IS A NEW 2020 EXPLORER WITH 453 MILES ON IT AT THIS TIME. HAD TO HAVE VEHICLE TOWED BACK TO DEALER.
Mfg Campaign: 11316780
Recall Date: Mar 7, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING ON THE HIGHWAYTHE 'STEERING FAULT SERVICE NOW LIGHT' CAME UP ON THE DASHBOARD WHILE TRAVELING 75 MPH MILES ON ODOMETER 900. AFTER STOPPING THE CAR AND RESTARTING IT THE 'STEERING LOSS STOP SAFELY' MESSAGE POPPED UP ON THE DASHBOARD I HAD TO DRIVE TO THE DEALERSHIP WITH NO POWER STEERING OR ANY TRANSMISSION OPTIONS LIKE SPORT, ECONOMY, REGULAR, DEEP SNOW, NO ASSIST FOR UPHILL OR DOWNHILL PARKING
Corrective Action:
WHILE DRIVING ON THE HIGHWAYTHE 'STEERING FAULT SERVICE NOW LIGHT' CAME UP ON THE DASHBOARD WHILE TRAVELING 75 MPH MILES ON ODOMETER 900. AFTER STOPPING THE CAR AND RESTARTING IT THE 'STEERING LOSS STOP SAFELY' MESSAGE POPPED UP ON THE DASHBOARD I HAD TO DRIVE TO THE DEALERSHIP WITH NO POWER STEERING OR ANY TRANSMISSION OPTIONS LIKE SPORT, ECONOMY, REGULAR, DEEP SNOW, NO ASSIST FOR UPHILL OR DOWNHILL PARKING
Additional Notes:
WHILE DRIVING ON THE HIGHWAYTHE 'STEERING FAULT SERVICE NOW LIGHT' CAME UP ON THE DASHBOARD WHILE TRAVELING 75 MPH MILES ON ODOMETER 900. AFTER STOPPING THE CAR AND RESTARTING IT THE 'STEERING LOSS STOP SAFELY' MESSAGE POPPED UP ON THE DASHBOARD I HAD TO DRIVE TO THE DEALERSHIP WITH NO POWER STEERING OR ANY TRANSMISSION OPTIONS LIKE SPORT, ECONOMY, REGULAR, DEEP SNOW, NO ASSIST FOR UPHILL OR DOWNHILL PARKING
Mfg Campaign: 11315531
Recall Date: Mar 2, 2020
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING ON THE HIGHWAYTHE 'STEERING FAULT SERVICE NOW LIGHT' CAME UP ON THE DASHBOARD WHILE TRAVELING 75 MPH MILES ON ODOMETER 900. AFTER STOPPING THE CAR AND RESTARTING IT THE 'STEERING LOSS STOP SAFELY' MESSAGE POPPED UP ON THE DASHBOARD I HAD TO DRIVE TO THE DEALERSHIP WITH NO POWER STEERING OR ANY TRANSMISSION OPTIONS LIKE SPORT, ECONOMY, REGULAR, DEEP SNOW, NO ASSIST FOR UPHILL OR DOWNHILL PARKING
Corrective Action:
WHILE DRIVING ON THE HIGHWAYTHE 'STEERING FAULT SERVICE NOW LIGHT' CAME UP ON THE DASHBOARD WHILE TRAVELING 75 MPH MILES ON ODOMETER 900. AFTER STOPPING THE CAR AND RESTARTING IT THE 'STEERING LOSS STOP SAFELY' MESSAGE POPPED UP ON THE DASHBOARD I HAD TO DRIVE TO THE DEALERSHIP WITH NO POWER STEERING OR ANY TRANSMISSION OPTIONS LIKE SPORT, ECONOMY, REGULAR, DEEP SNOW, NO ASSIST FOR UPHILL OR DOWNHILL PARKING
Additional Notes:
WHILE DRIVING ON THE HIGHWAYTHE 'STEERING FAULT SERVICE NOW LIGHT' CAME UP ON THE DASHBOARD WHILE TRAVELING 75 MPH MILES ON ODOMETER 900. AFTER STOPPING THE CAR AND RESTARTING IT THE 'STEERING LOSS STOP SAFELY' MESSAGE POPPED UP ON THE DASHBOARD I HAD TO DRIVE TO THE DEALERSHIP WITH NO POWER STEERING OR ANY TRANSMISSION OPTIONS LIKE SPORT, ECONOMY, REGULAR, DEEP SNOW, NO ASSIST FOR UPHILL OR DOWNHILL PARKING
Mfg Campaign: 11315531
Recall Date: Mar 2, 2020
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHEN TRYING TO MOVE THE VEHICLE OUT OF PARK, EITHER REVERSE OR DRIVE THE VEHICLE JERKS INTO GEAR HARD AND THEN STALLS. TRIED MULTIPLE TIMES TO GET THE VEHICLE OUT OF THE DRIVE WAY STARTS UP NO ISSUE, NO CHECK ENGINE LIGHT YET KEEPS STALLING. THIS IS NEW OWNED FOR 3 DAYS WITH LESS THAN 200 MILES ON IT.
Corrective Action:
WHEN TRYING TO MOVE THE VEHICLE OUT OF PARK, EITHER REVERSE OR DRIVE THE VEHICLE JERKS INTO GEAR HARD AND THEN STALLS. TRIED MULTIPLE TIMES TO GET THE VEHICLE OUT OF THE DRIVE WAY STARTS UP NO ISSUE, NO CHECK ENGINE LIGHT YET KEEPS STALLING. THIS IS NEW OWNED FOR 3 DAYS WITH LESS THAN 200 MILES ON IT.
Additional Notes:
WHEN TRYING TO MOVE THE VEHICLE OUT OF PARK, EITHER REVERSE OR DRIVE THE VEHICLE JERKS INTO GEAR HARD AND THEN STALLS. TRIED MULTIPLE TIMES TO GET THE VEHICLE OUT OF THE DRIVE WAY STARTS UP NO ISSUE, NO CHECK ENGINE LIGHT YET KEEPS STALLING. THIS IS NEW OWNED FOR 3 DAYS WITH LESS THAN 200 MILES ON IT.
Mfg Campaign: 11315461
Recall Date: Mar 1, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WHEN TRYING TO MOVE THE VEHICLE OUT OF PARK, EITHER REVERSE OR DRIVE THE VEHICLE JERKS INTO GEAR HARD AND THEN STALLS. TRIED MULTIPLE TIMES TO GET THE VEHICLE OUT OF THE DRIVE WAY STARTS UP NO ISSUE, NO CHECK ENGINE LIGHT YET KEEPS STALLING. THIS IS NEW OWNED FOR 3 DAYS WITH LESS THAN 200 MILES ON IT.
Corrective Action:
WHEN TRYING TO MOVE THE VEHICLE OUT OF PARK, EITHER REVERSE OR DRIVE THE VEHICLE JERKS INTO GEAR HARD AND THEN STALLS. TRIED MULTIPLE TIMES TO GET THE VEHICLE OUT OF THE DRIVE WAY STARTS UP NO ISSUE, NO CHECK ENGINE LIGHT YET KEEPS STALLING. THIS IS NEW OWNED FOR 3 DAYS WITH LESS THAN 200 MILES ON IT.
Additional Notes:
WHEN TRYING TO MOVE THE VEHICLE OUT OF PARK, EITHER REVERSE OR DRIVE THE VEHICLE JERKS INTO GEAR HARD AND THEN STALLS. TRIED MULTIPLE TIMES TO GET THE VEHICLE OUT OF THE DRIVE WAY STARTS UP NO ISSUE, NO CHECK ENGINE LIGHT YET KEEPS STALLING. THIS IS NEW OWNED FOR 3 DAYS WITH LESS THAN 200 MILES ON IT.
Mfg Campaign: 11315461
Recall Date: Mar 1, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN TRYING TO MOVE THE VEHICLE OUT OF PARK, EITHER REVERSE OR DRIVE THE VEHICLE JERKS INTO GEAR HARD AND THEN STALLS. TRIED MULTIPLE TIMES TO GET THE VEHICLE OUT OF THE DRIVE WAY STARTS UP NO ISSUE, NO CHECK ENGINE LIGHT YET KEEPS STALLING. THIS IS NEW OWNED FOR 3 DAYS WITH LESS THAN 200 MILES ON IT.
Corrective Action:
WHEN TRYING TO MOVE THE VEHICLE OUT OF PARK, EITHER REVERSE OR DRIVE THE VEHICLE JERKS INTO GEAR HARD AND THEN STALLS. TRIED MULTIPLE TIMES TO GET THE VEHICLE OUT OF THE DRIVE WAY STARTS UP NO ISSUE, NO CHECK ENGINE LIGHT YET KEEPS STALLING. THIS IS NEW OWNED FOR 3 DAYS WITH LESS THAN 200 MILES ON IT.
Additional Notes:
WHEN TRYING TO MOVE THE VEHICLE OUT OF PARK, EITHER REVERSE OR DRIVE THE VEHICLE JERKS INTO GEAR HARD AND THEN STALLS. TRIED MULTIPLE TIMES TO GET THE VEHICLE OUT OF THE DRIVE WAY STARTS UP NO ISSUE, NO CHECK ENGINE LIGHT YET KEEPS STALLING. THIS IS NEW OWNED FOR 3 DAYS WITH LESS THAN 200 MILES ON IT.
Mfg Campaign: 11315461
Recall Date: Mar 1, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
DRIVING THE VEHICLE AT HIGHWAY SPEEDS BETWEEN 65-75 MPH AND NOTICED A MEDIUM VIBRATION AT ABOUT 2500 MILES. AT ABOUT 3000 MILES THE TRANSMISSION WOULD JERK AND START WHINING AT LOW SPEEDS UNDER MILD ACCELERATION.
Corrective Action:
DRIVING THE VEHICLE AT HIGHWAY SPEEDS BETWEEN 65-75 MPH AND NOTICED A MEDIUM VIBRATION AT ABOUT 2500 MILES. AT ABOUT 3000 MILES THE TRANSMISSION WOULD JERK AND START WHINING AT LOW SPEEDS UNDER MILD ACCELERATION.
Additional Notes:
DRIVING THE VEHICLE AT HIGHWAY SPEEDS BETWEEN 65-75 MPH AND NOTICED A MEDIUM VIBRATION AT ABOUT 2500 MILES. AT ABOUT 3000 MILES THE TRANSMISSION WOULD JERK AND START WHINING AT LOW SPEEDS UNDER MILD ACCELERATION.
Mfg Campaign: 11310896
Recall Date: Feb 23, 2020
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
WHEN STARTING AT INTERSECTIONS OR STOPPING YOU CAN HEAR AND FEEL THE FUEL IN THE TANK SLOSHING BACK AND FORTH. I'VE TAKEN MY VEHICLE TO THE DEALERSHIP AND THEY CONFIRMED THE NOISE AND DOCUMENTED IT. THEY REACHED OUT TO FORD WHICH SAID THEY KNEW OF THE ISSUE AND AT THIS TIME THERE IS NO FIX.
Corrective Action:
WHEN STARTING AT INTERSECTIONS OR STOPPING YOU CAN HEAR AND FEEL THE FUEL IN THE TANK SLOSHING BACK AND FORTH. I'VE TAKEN MY VEHICLE TO THE DEALERSHIP AND THEY CONFIRMED THE NOISE AND DOCUMENTED IT. THEY REACHED OUT TO FORD WHICH SAID THEY KNEW OF THE ISSUE AND AT THIS TIME THERE IS NO FIX.
Additional Notes:
WHEN STARTING AT INTERSECTIONS OR STOPPING YOU CAN HEAR AND FEEL THE FUEL IN THE TANK SLOSHING BACK AND FORTH. I'VE TAKEN MY VEHICLE TO THE DEALERSHIP AND THEY CONFIRMED THE NOISE AND DOCUMENTED IT. THEY REACHED OUT TO FORD WHICH SAID THEY KNEW OF THE ISSUE AND AT THIS TIME THERE IS NO FIX.
Mfg Campaign: 11310542
Recall Date: Feb 21, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION WENT OUT AT 3481 MILES. BROKE A WELD AT THE OIL COOLER ASSEMBLY.
Corrective Action:
TRANSMISSION WENT OUT AT 3481 MILES. BROKE A WELD AT THE OIL COOLER ASSEMBLY.
Additional Notes:
TRANSMISSION WENT OUT AT 3481 MILES. BROKE A WELD AT THE OIL COOLER ASSEMBLY.
Mfg Campaign: 11310046
Recall Date: Feb 19, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
THIS VEHICLE WAS A LONER CAR THAT WAS GIVEN TO ME WHEN MY TRANSMISSION WENT OUT ON MY 2020 EXPLORER. THE TRANSMISSION WENT OUT ON THIS VEHICLE AS WELL, AT 1800 MILES LEAKING TRANSMISSION FLUID EVERYWHERE AND NOT SHIFTING, MAKING A VERY DANGEROUS HIGHWAY DRIVE TO THE NEAREST DEALERSHIP.
Corrective Action:
THIS VEHICLE WAS A LONER CAR THAT WAS GIVEN TO ME WHEN MY TRANSMISSION WENT OUT ON MY 2020 EXPLORER. THE TRANSMISSION WENT OUT ON THIS VEHICLE AS WELL, AT 1800 MILES LEAKING TRANSMISSION FLUID EVERYWHERE AND NOT SHIFTING, MAKING A VERY DANGEROUS HIGHWAY DRIVE TO THE NEAREST DEALERSHIP.
Additional Notes:
THIS VEHICLE WAS A LONER CAR THAT WAS GIVEN TO ME WHEN MY TRANSMISSION WENT OUT ON MY 2020 EXPLORER. THE TRANSMISSION WENT OUT ON THIS VEHICLE AS WELL, AT 1800 MILES LEAKING TRANSMISSION FLUID EVERYWHERE AND NOT SHIFTING, MAKING A VERY DANGEROUS HIGHWAY DRIVE TO THE NEAREST DEALERSHIP.
Mfg Campaign: 11310047
Recall Date: Feb 19, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
PURCHASED A 2020 EXPLORER ON FEB 11, NOTICED SMOKE FROM THE HOOD RIGHT WHEN I ARRIVED HOME FROM THE DEALER, CONTACTED THEM AND THEY SAID IT MIGHT BE NORMAL FOR A NEW VEHICLE TO HAVE SOME SMOKE IN THE BEGINNING, LATER I NOTICED THAT THE INTERIOR HEAT IS ONLY BLOWING COLD AIR SO I WAS ABOUT TO TAKE IT TO THE NEAREST DEALER TO CHECK IT OUT, I REMOTE STARTED THE CAR THROUGH THE OFFICIAL FORDPASS APP AND THEN 10 MINUTES LATER I ENTERED THE CAR AND THE ENGINE LIGHT AND THE COOLANT LIGHT WAS ON BEFORE I EVEN STARTED DRIVING (CAR HAS 78 MILES ON IT) , ( I ALSO GOT 2 NOTIFICATIONS FROM THE APP THAT THE ENGINE IS OVERHEATING) SO I CALLED FORD TO TOW IT, NOW ITS SITTING BY FORD SERVICE FOR 2 DAYS AND THEY ARE SAYING THAT IT'S A COOLANT LEAK BUT THEY DON'T KNOW WHERE IT LEAKS TO AND THEY ARE WAITING TO HEAR BACK FROM FORD ENGINEERS ON HOW TO PROCEED, IT SEEMS LIKE FORD MAY HAVE SERIOUS ISSUES WITH THE ENGINE COOLANT SYSTEM AND THIS IS POTENTIALLY PUTTING ANY EXPLORER DRIVER AT RISK OF THE VEHICLE STALLING WHILE DRIVING, INCREASING THE RISK OF INJURY
Corrective Action:
PURCHASED A 2020 EXPLORER ON FEB 11, NOTICED SMOKE FROM THE HOOD RIGHT WHEN I ARRIVED HOME FROM THE DEALER, CONTACTED THEM AND THEY SAID IT MIGHT BE NORMAL FOR A NEW VEHICLE TO HAVE SOME SMOKE IN THE BEGINNING, LATER I NOTICED THAT THE INTERIOR HEAT IS ONLY BLOWING COLD AIR SO I WAS ABOUT TO TAKE IT TO THE NEAREST DEALER TO CHECK IT OUT, I REMOTE STARTED THE CAR THROUGH THE OFFICIAL FORDPASS APP AND THEN 10 MINUTES LATER I ENTERED THE CAR AND THE ENGINE LIGHT AND THE COOLANT LIGHT WAS ON BEFORE I EVEN STARTED DRIVING (CAR HAS 78 MILES ON IT) , ( I ALSO GOT 2 NOTIFICATIONS FROM THE APP THAT THE ENGINE IS OVERHEATING) SO I CALLED FORD TO TOW IT, NOW ITS SITTING BY FORD SERVICE FOR 2 DAYS AND THEY ARE SAYING THAT IT'S A COOLANT LEAK BUT THEY DON'T KNOW WHERE IT LEAKS TO AND THEY ARE WAITING TO HEAR BACK FROM FORD ENGINEERS ON HOW TO PROCEED, IT SEEMS LIKE FORD MAY HAVE SERIOUS ISSUES WITH THE ENGINE COOLANT SYSTEM AND THIS IS POTENTIALLY PUTTING ANY EXPLORER DRIVER AT RISK OF THE VEHICLE STALLING WHILE DRIVING, INCREASING THE RISK OF INJURY
Additional Notes:
PURCHASED A 2020 EXPLORER ON FEB 11, NOTICED SMOKE FROM THE HOOD RIGHT WHEN I ARRIVED HOME FROM THE DEALER, CONTACTED THEM AND THEY SAID IT MIGHT BE NORMAL FOR A NEW VEHICLE TO HAVE SOME SMOKE IN THE BEGINNING, LATER I NOTICED THAT THE INTERIOR HEAT IS ONLY BLOWING COLD AIR SO I WAS ABOUT TO TAKE IT TO THE NEAREST DEALER TO CHECK IT OUT, I REMOTE STARTED THE CAR THROUGH THE OFFICIAL FORDPASS APP AND THEN 10 MINUTES LATER I ENTERED THE CAR AND THE ENGINE LIGHT AND THE COOLANT LIGHT WAS ON BEFORE I EVEN STARTED DRIVING (CAR HAS 78 MILES ON IT) , ( I ALSO GOT 2 NOTIFICATIONS FROM THE APP THAT THE ENGINE IS OVERHEATING) SO I CALLED FORD TO TOW IT, NOW ITS SITTING BY FORD SERVICE FOR 2 DAYS AND THEY ARE SAYING THAT IT'S A COOLANT LEAK BUT THEY DON'T KNOW WHERE IT LEAKS TO AND THEY ARE WAITING TO HEAR BACK FROM FORD ENGINEERS ON HOW TO PROCEED, IT SEEMS LIKE FORD MAY HAVE SERIOUS ISSUES WITH THE ENGINE COOLANT SYSTEM AND THIS IS POTENTIALLY PUTTING ANY EXPLORER DRIVER AT RISK OF THE VEHICLE STALLING WHILE DRIVING, INCREASING THE RISK OF INJURY
Mfg Campaign: 11309159
Recall Date: Feb 14, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WE BOUGHT THE CAR ON 9/21/19 FROM UPLAND FORD. WE HAD AN ISSUE WHERE THE INFOTAINMENT SCREEN BLACKED OUT, BUT THANKFULLY, AFTER LETTING THE CAR SIT FOR AN HOUR, ALL IS WORKING FINE ON THAT MATTER. HOWEVER, VERY EARLY ON, WE NOTICED ROUGH SHIFTS, AND OTHER RED FLAGS, COMING FROM THE DRIVETRAIN. IF I HAD TO GUESS, WE NOTICED IT BEFORE 3K MILES. TOOK IT TO VISTA FORD IN OXNARD ON 1/04/2020 (ODO: 4960), WHERE THEY DIAGNOSED THE TRANSMISSION OIL COOLER. WHILE THEY REPLACED THE COOLER, THERE ARE STILL SIGNS OF THE ISSUES... ESPECIALLY IN THE LOWER GEARS. I HAVE CONCERNS ABOUT DAMAGE TO THE TRANSMISSION. THE CAR HAS 6200 MILES ON IT, AS OF TODAY, 2/13. I ALSO HAVE AN ISSUE OF THE CAR NOT SHIFTING INTO REVERSE, UNTIL AFTER A LONG DELAY, AND WITH SOME JERKING. THIS ISSUE HAS BEEN THERE ROM THE VERY BEGINNING. AS A TALL MAN (6-FOOT4, WITH 36-INCH INSEAM), I HAVE GROWING CONCERNS ABOUT HOW UNCOMFORTABLE IT IS FOR ME TO DRIVE THIS CAR. THESE PROBLEMS ON A BRAND NEW CAR, FROM A BRAND LIKE FORD, ARE DISAPPOINTING AND UNACCEPTABLE.
Corrective Action:
WE BOUGHT THE CAR ON 9/21/19 FROM UPLAND FORD. WE HAD AN ISSUE WHERE THE INFOTAINMENT SCREEN BLACKED OUT, BUT THANKFULLY, AFTER LETTING THE CAR SIT FOR AN HOUR, ALL IS WORKING FINE ON THAT MATTER. HOWEVER, VERY EARLY ON, WE NOTICED ROUGH SHIFTS, AND OTHER RED FLAGS, COMING FROM THE DRIVETRAIN. IF I HAD TO GUESS, WE NOTICED IT BEFORE 3K MILES. TOOK IT TO VISTA FORD IN OXNARD ON 1/04/2020 (ODO: 4960), WHERE THEY DIAGNOSED THE TRANSMISSION OIL COOLER. WHILE THEY REPLACED THE COOLER, THERE ARE STILL SIGNS OF THE ISSUES... ESPECIALLY IN THE LOWER GEARS. I HAVE CONCERNS ABOUT DAMAGE TO THE TRANSMISSION. THE CAR HAS 6200 MILES ON IT, AS OF TODAY, 2/13. I ALSO HAVE AN ISSUE OF THE CAR NOT SHIFTING INTO REVERSE, UNTIL AFTER A LONG DELAY, AND WITH SOME JERKING. THIS ISSUE HAS BEEN THERE ROM THE VERY BEGINNING. AS A TALL MAN (6-FOOT4, WITH 36-INCH INSEAM), I HAVE GROWING CONCERNS ABOUT HOW UNCOMFORTABLE IT IS FOR ME TO DRIVE THIS CAR. THESE PROBLEMS ON A BRAND NEW CAR, FROM A BRAND LIKE FORD, ARE DISAPPOINTING AND UNACCEPTABLE.
Additional Notes:
WE BOUGHT THE CAR ON 9/21/19 FROM UPLAND FORD. WE HAD AN ISSUE WHERE THE INFOTAINMENT SCREEN BLACKED OUT, BUT THANKFULLY, AFTER LETTING THE CAR SIT FOR AN HOUR, ALL IS WORKING FINE ON THAT MATTER. HOWEVER, VERY EARLY ON, WE NOTICED ROUGH SHIFTS, AND OTHER RED FLAGS, COMING FROM THE DRIVETRAIN. IF I HAD TO GUESS, WE NOTICED IT BEFORE 3K MILES. TOOK IT TO VISTA FORD IN OXNARD ON 1/04/2020 (ODO: 4960), WHERE THEY DIAGNOSED THE TRANSMISSION OIL COOLER. WHILE THEY REPLACED THE COOLER, THERE ARE STILL SIGNS OF THE ISSUES... ESPECIALLY IN THE LOWER GEARS. I HAVE CONCERNS ABOUT DAMAGE TO THE TRANSMISSION. THE CAR HAS 6200 MILES ON IT, AS OF TODAY, 2/13. I ALSO HAVE AN ISSUE OF THE CAR NOT SHIFTING INTO REVERSE, UNTIL AFTER A LONG DELAY, AND WITH SOME JERKING. THIS ISSUE HAS BEEN THERE ROM THE VERY BEGINNING. AS A TALL MAN (6-FOOT4, WITH 36-INCH INSEAM), I HAVE GROWING CONCERNS ABOUT HOW UNCOMFORTABLE IT IS FOR ME TO DRIVE THIS CAR. THESE PROBLEMS ON A BRAND NEW CAR, FROM A BRAND LIKE FORD, ARE DISAPPOINTING AND UNACCEPTABLE.
Mfg Campaign: 11309038
Recall Date: Feb 13, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION COOLER DRAIN SYSTEM LEAKED METAL FOUND IN TRANSMISSION PAN REPLACED WITH AN OEM TRANSMISSION. CAUSING POWERTRAIN MALFUNCTION
Corrective Action:
TRANSMISSION COOLER DRAIN SYSTEM LEAKED METAL FOUND IN TRANSMISSION PAN REPLACED WITH AN OEM TRANSMISSION. CAUSING POWERTRAIN MALFUNCTION
Additional Notes:
TRANSMISSION COOLER DRAIN SYSTEM LEAKED METAL FOUND IN TRANSMISSION PAN REPLACED WITH AN OEM TRANSMISSION. CAUSING POWERTRAIN MALFUNCTION
Mfg Campaign: 11309092
Recall Date: Feb 13, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I WAS DRIVING VEHICLE AND ALL OF SUDDEN IT STOPPED, STARTING JOLTING US... THEN NO LONGER WOULD ACCELERATE.. WE HAD TO HAVE IT TOWED TO THE DEALERSHIP. WITH LESS THAN 400 MILES ON IT
Corrective Action:
I WAS DRIVING VEHICLE AND ALL OF SUDDEN IT STOPPED, STARTING JOLTING US... THEN NO LONGER WOULD ACCELERATE.. WE HAD TO HAVE IT TOWED TO THE DEALERSHIP. WITH LESS THAN 400 MILES ON IT
Additional Notes:
I WAS DRIVING VEHICLE AND ALL OF SUDDEN IT STOPPED, STARTING JOLTING US... THEN NO LONGER WOULD ACCELERATE.. WE HAD TO HAVE IT TOWED TO THE DEALERSHIP. WITH LESS THAN 400 MILES ON IT
Mfg Campaign: 11308510
Recall Date: Feb 11, 2020
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
CRUISE CONTROL CAN NOT BE DISABLED BY PRESSING BRAKE PEDAL. REQUIRES PASSING STEERING WHEEL BUTTON TO TURN OFF. ALSO "PRE-COLLISION ASSIST NOT AVAILABLE" MESSAGE COMES ON DASH EVERY TIME VEHICLE IS STARTED.
Corrective Action:
CRUISE CONTROL CAN NOT BE DISABLED BY PRESSING BRAKE PEDAL. REQUIRES PASSING STEERING WHEEL BUTTON TO TURN OFF. ALSO "PRE-COLLISION ASSIST NOT AVAILABLE" MESSAGE COMES ON DASH EVERY TIME VEHICLE IS STARTED.
Additional Notes:
CRUISE CONTROL CAN NOT BE DISABLED BY PRESSING BRAKE PEDAL. REQUIRES PASSING STEERING WHEEL BUTTON TO TURN OFF. ALSO "PRE-COLLISION ASSIST NOT AVAILABLE" MESSAGE COMES ON DASH EVERY TIME VEHICLE IS STARTED.
Mfg Campaign: 11308550
Recall Date: Feb 11, 2020
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
CRUISE CONTROL CAN NOT BE DISABLED BY PRESSING BRAKE PEDAL. REQUIRES PASSING STEERING WHEEL BUTTON TO TURN OFF. ALSO "PRE-COLLISION ASSIST NOT AVAILABLE" MESSAGE COMES ON DASH EVERY TIME VEHICLE IS STARTED.
Corrective Action:
CRUISE CONTROL CAN NOT BE DISABLED BY PRESSING BRAKE PEDAL. REQUIRES PASSING STEERING WHEEL BUTTON TO TURN OFF. ALSO "PRE-COLLISION ASSIST NOT AVAILABLE" MESSAGE COMES ON DASH EVERY TIME VEHICLE IS STARTED.
Additional Notes:
CRUISE CONTROL CAN NOT BE DISABLED BY PRESSING BRAKE PEDAL. REQUIRES PASSING STEERING WHEEL BUTTON TO TURN OFF. ALSO "PRE-COLLISION ASSIST NOT AVAILABLE" MESSAGE COMES ON DASH EVERY TIME VEHICLE IS STARTED.
Mfg Campaign: 11308550
Recall Date: Feb 11, 2020
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE VEHICLE IS RANDOMLY BRAKING FOR NO UNKNOWN REASON. ALMOST LIKE IF I WAS DRIVING AND PUT ON EMERGENCY BRAKE. IT MOSTLY DOES IT WHILE IN REVERSE WHEN THERE IS LITERALLY NOTHING AROUND ME. THERE IS AN OPTION AND IT HAS STILL DOES IT WITH OPTION OFF. IT HAS NEARLY CAUSED 1 ACCIDENT WHEN I WAS IN MY SONS CAR POOL LINE AT SCHOOL. OTHERWISE IT HAS CAUSED EXTREME ANXIETY BECAUSE I DON'T KNOW WHEN IT WILL HAPPEN. THE BRAKE ASSIST FAULT IS ALSO ON, AND DEALER CANNOT FIND FIX TO THAT EITHER. THE DEALER (CAPITAL FORD RALEIGH) WAS AWARE OF SENSOR ISSUES, AS WELL AS FAULTS THE DAY I TOOK DELIVERY ON VEHICLE. THEY KNOWINGLY SOLD IT TO US ANYWAYS. I TOOK VEHICLE TO SERVICE DEPT THE VERY DAY AFTER WE TOOK DELIVERY. THERE IS NO FIX FOR THESE DANGEROUS ISSUES, AND I AM FORCED TO KEEP DRIVING WITH MY KIDS IN THIS DANGEROUS VEHICLE.
Corrective Action:
THE VEHICLE IS RANDOMLY BRAKING FOR NO UNKNOWN REASON. ALMOST LIKE IF I WAS DRIVING AND PUT ON EMERGENCY BRAKE. IT MOSTLY DOES IT WHILE IN REVERSE WHEN THERE IS LITERALLY NOTHING AROUND ME. THERE IS AN OPTION AND IT HAS STILL DOES IT WITH OPTION OFF. IT HAS NEARLY CAUSED 1 ACCIDENT WHEN I WAS IN MY SONS CAR POOL LINE AT SCHOOL. OTHERWISE IT HAS CAUSED EXTREME ANXIETY BECAUSE I DON'T KNOW WHEN IT WILL HAPPEN. THE BRAKE ASSIST FAULT IS ALSO ON, AND DEALER CANNOT FIND FIX TO THAT EITHER. THE DEALER (CAPITAL FORD RALEIGH) WAS AWARE OF SENSOR ISSUES, AS WELL AS FAULTS THE DAY I TOOK DELIVERY ON VEHICLE. THEY KNOWINGLY SOLD IT TO US ANYWAYS. I TOOK VEHICLE TO SERVICE DEPT THE VERY DAY AFTER WE TOOK DELIVERY. THERE IS NO FIX FOR THESE DANGEROUS ISSUES, AND I AM FORCED TO KEEP DRIVING WITH MY KIDS IN THIS DANGEROUS VEHICLE.
Additional Notes:
THE VEHICLE IS RANDOMLY BRAKING FOR NO UNKNOWN REASON. ALMOST LIKE IF I WAS DRIVING AND PUT ON EMERGENCY BRAKE. IT MOSTLY DOES IT WHILE IN REVERSE WHEN THERE IS LITERALLY NOTHING AROUND ME. THERE IS AN OPTION AND IT HAS STILL DOES IT WITH OPTION OFF. IT HAS NEARLY CAUSED 1 ACCIDENT WHEN I WAS IN MY SONS CAR POOL LINE AT SCHOOL. OTHERWISE IT HAS CAUSED EXTREME ANXIETY BECAUSE I DON'T KNOW WHEN IT WILL HAPPEN. THE BRAKE ASSIST FAULT IS ALSO ON, AND DEALER CANNOT FIND FIX TO THAT EITHER. THE DEALER (CAPITAL FORD RALEIGH) WAS AWARE OF SENSOR ISSUES, AS WELL AS FAULTS THE DAY I TOOK DELIVERY ON VEHICLE. THEY KNOWINGLY SOLD IT TO US ANYWAYS. I TOOK VEHICLE TO SERVICE DEPT THE VERY DAY AFTER WE TOOK DELIVERY. THERE IS NO FIX FOR THESE DANGEROUS ISSUES, AND I AM FORCED TO KEEP DRIVING WITH MY KIDS IN THIS DANGEROUS VEHICLE.
Mfg Campaign: 11308254
Recall Date: Feb 10, 2020
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VEHICLE IS RANDOMLY BRAKING FOR NO UNKNOWN REASON. ALMOST LIKE IF I WAS DRIVING AND PUT ON EMERGENCY BRAKE. IT MOSTLY DOES IT WHILE IN REVERSE WHEN THERE IS LITERALLY NOTHING AROUND ME. THERE IS AN OPTION AND IT HAS STILL DOES IT WITH OPTION OFF. IT HAS NEARLY CAUSED 1 ACCIDENT WHEN I WAS IN MY SONS CAR POOL LINE AT SCHOOL. OTHERWISE IT HAS CAUSED EXTREME ANXIETY BECAUSE I DON'T KNOW WHEN IT WILL HAPPEN. THE BRAKE ASSIST FAULT IS ALSO ON, AND DEALER CANNOT FIND FIX TO THAT EITHER. THE DEALER (CAPITAL FORD RALEIGH) WAS AWARE OF SENSOR ISSUES, AS WELL AS FAULTS THE DAY I TOOK DELIVERY ON VEHICLE. THEY KNOWINGLY SOLD IT TO US ANYWAYS. I TOOK VEHICLE TO SERVICE DEPT THE VERY DAY AFTER WE TOOK DELIVERY. THERE IS NO FIX FOR THESE DANGEROUS ISSUES, AND I AM FORCED TO KEEP DRIVING WITH MY KIDS IN THIS DANGEROUS VEHICLE.
Corrective Action:
THE VEHICLE IS RANDOMLY BRAKING FOR NO UNKNOWN REASON. ALMOST LIKE IF I WAS DRIVING AND PUT ON EMERGENCY BRAKE. IT MOSTLY DOES IT WHILE IN REVERSE WHEN THERE IS LITERALLY NOTHING AROUND ME. THERE IS AN OPTION AND IT HAS STILL DOES IT WITH OPTION OFF. IT HAS NEARLY CAUSED 1 ACCIDENT WHEN I WAS IN MY SONS CAR POOL LINE AT SCHOOL. OTHERWISE IT HAS CAUSED EXTREME ANXIETY BECAUSE I DON'T KNOW WHEN IT WILL HAPPEN. THE BRAKE ASSIST FAULT IS ALSO ON, AND DEALER CANNOT FIND FIX TO THAT EITHER. THE DEALER (CAPITAL FORD RALEIGH) WAS AWARE OF SENSOR ISSUES, AS WELL AS FAULTS THE DAY I TOOK DELIVERY ON VEHICLE. THEY KNOWINGLY SOLD IT TO US ANYWAYS. I TOOK VEHICLE TO SERVICE DEPT THE VERY DAY AFTER WE TOOK DELIVERY. THERE IS NO FIX FOR THESE DANGEROUS ISSUES, AND I AM FORCED TO KEEP DRIVING WITH MY KIDS IN THIS DANGEROUS VEHICLE.
Additional Notes:
THE VEHICLE IS RANDOMLY BRAKING FOR NO UNKNOWN REASON. ALMOST LIKE IF I WAS DRIVING AND PUT ON EMERGENCY BRAKE. IT MOSTLY DOES IT WHILE IN REVERSE WHEN THERE IS LITERALLY NOTHING AROUND ME. THERE IS AN OPTION AND IT HAS STILL DOES IT WITH OPTION OFF. IT HAS NEARLY CAUSED 1 ACCIDENT WHEN I WAS IN MY SONS CAR POOL LINE AT SCHOOL. OTHERWISE IT HAS CAUSED EXTREME ANXIETY BECAUSE I DON'T KNOW WHEN IT WILL HAPPEN. THE BRAKE ASSIST FAULT IS ALSO ON, AND DEALER CANNOT FIND FIX TO THAT EITHER. THE DEALER (CAPITAL FORD RALEIGH) WAS AWARE OF SENSOR ISSUES, AS WELL AS FAULTS THE DAY I TOOK DELIVERY ON VEHICLE. THEY KNOWINGLY SOLD IT TO US ANYWAYS. I TOOK VEHICLE TO SERVICE DEPT THE VERY DAY AFTER WE TOOK DELIVERY. THERE IS NO FIX FOR THESE DANGEROUS ISSUES, AND I AM FORCED TO KEEP DRIVING WITH MY KIDS IN THIS DANGEROUS VEHICLE.
Mfg Campaign: 11308254
Recall Date: Feb 10, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE VEHICLE IS RANDOMLY BRAKING FOR NO UNKNOWN REASON. ALMOST LIKE IF I WAS DRIVING AND PUT ON EMERGENCY BRAKE. IT MOSTLY DOES IT WHILE IN REVERSE WHEN THERE IS LITERALLY NOTHING AROUND ME. THERE IS AN OPTION AND IT HAS STILL DOES IT WITH OPTION OFF. IT HAS NEARLY CAUSED 1 ACCIDENT WHEN I WAS IN MY SONS CAR POOL LINE AT SCHOOL. OTHERWISE IT HAS CAUSED EXTREME ANXIETY BECAUSE I DON'T KNOW WHEN IT WILL HAPPEN. THE BRAKE ASSIST FAULT IS ALSO ON, AND DEALER CANNOT FIND FIX TO THAT EITHER. THE DEALER (CAPITAL FORD RALEIGH) WAS AWARE OF SENSOR ISSUES, AS WELL AS FAULTS THE DAY I TOOK DELIVERY ON VEHICLE. THEY KNOWINGLY SOLD IT TO US ANYWAYS. I TOOK VEHICLE TO SERVICE DEPT THE VERY DAY AFTER WE TOOK DELIVERY. THERE IS NO FIX FOR THESE DANGEROUS ISSUES, AND I AM FORCED TO KEEP DRIVING WITH MY KIDS IN THIS DANGEROUS VEHICLE.
Corrective Action:
THE VEHICLE IS RANDOMLY BRAKING FOR NO UNKNOWN REASON. ALMOST LIKE IF I WAS DRIVING AND PUT ON EMERGENCY BRAKE. IT MOSTLY DOES IT WHILE IN REVERSE WHEN THERE IS LITERALLY NOTHING AROUND ME. THERE IS AN OPTION AND IT HAS STILL DOES IT WITH OPTION OFF. IT HAS NEARLY CAUSED 1 ACCIDENT WHEN I WAS IN MY SONS CAR POOL LINE AT SCHOOL. OTHERWISE IT HAS CAUSED EXTREME ANXIETY BECAUSE I DON'T KNOW WHEN IT WILL HAPPEN. THE BRAKE ASSIST FAULT IS ALSO ON, AND DEALER CANNOT FIND FIX TO THAT EITHER. THE DEALER (CAPITAL FORD RALEIGH) WAS AWARE OF SENSOR ISSUES, AS WELL AS FAULTS THE DAY I TOOK DELIVERY ON VEHICLE. THEY KNOWINGLY SOLD IT TO US ANYWAYS. I TOOK VEHICLE TO SERVICE DEPT THE VERY DAY AFTER WE TOOK DELIVERY. THERE IS NO FIX FOR THESE DANGEROUS ISSUES, AND I AM FORCED TO KEEP DRIVING WITH MY KIDS IN THIS DANGEROUS VEHICLE.
Additional Notes:
THE VEHICLE IS RANDOMLY BRAKING FOR NO UNKNOWN REASON. ALMOST LIKE IF I WAS DRIVING AND PUT ON EMERGENCY BRAKE. IT MOSTLY DOES IT WHILE IN REVERSE WHEN THERE IS LITERALLY NOTHING AROUND ME. THERE IS AN OPTION AND IT HAS STILL DOES IT WITH OPTION OFF. IT HAS NEARLY CAUSED 1 ACCIDENT WHEN I WAS IN MY SONS CAR POOL LINE AT SCHOOL. OTHERWISE IT HAS CAUSED EXTREME ANXIETY BECAUSE I DON'T KNOW WHEN IT WILL HAPPEN. THE BRAKE ASSIST FAULT IS ALSO ON, AND DEALER CANNOT FIND FIX TO THAT EITHER. THE DEALER (CAPITAL FORD RALEIGH) WAS AWARE OF SENSOR ISSUES, AS WELL AS FAULTS THE DAY I TOOK DELIVERY ON VEHICLE. THEY KNOWINGLY SOLD IT TO US ANYWAYS. I TOOK VEHICLE TO SERVICE DEPT THE VERY DAY AFTER WE TOOK DELIVERY. THERE IS NO FIX FOR THESE DANGEROUS ISSUES, AND I AM FORCED TO KEEP DRIVING WITH MY KIDS IN THIS DANGEROUS VEHICLE.
Mfg Campaign: 11308254
Recall Date: Feb 10, 2020
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FUEL TANK SLOSHING AND CLUNKING NOISE UNDERNEATH THE DRIVER AND PASSENGER SEATS. THE VEHICLE FUEL TANK DESIGN LOCATES A PORTION OF THE GAS TANK UNDER THE VEHICLE AND BELOW THE SEATS. WHEN THE GAS TANK IS ABOVE HALF FULL, YOU CAN HEAR AND FEEL THE GAS MOVING IN THE TANK, ESPECIALLY AT LOW SPEED, DURING TRAFFIC WITH FREQUENT STOPPING. NOT SURE HOW SAFE IS TO FEEL THE GAS MOVING INSIDE THE FUEL TANK AND THE NOISE WHEN THE GAS IMPACTS THE GAS TANK WALLS. WHEN THE TANK IS FULL AND YOU BRAKE, THE FUEL SLOSHES FORWARD AND MOVES SOMETHING INSIDE AND SLAMS AGAINST THE INSIDE OF THE TANK.
Corrective Action:
FUEL TANK SLOSHING AND CLUNKING NOISE UNDERNEATH THE DRIVER AND PASSENGER SEATS. THE VEHICLE FUEL TANK DESIGN LOCATES A PORTION OF THE GAS TANK UNDER THE VEHICLE AND BELOW THE SEATS. WHEN THE GAS TANK IS ABOVE HALF FULL, YOU CAN HEAR AND FEEL THE GAS MOVING IN THE TANK, ESPECIALLY AT LOW SPEED, DURING TRAFFIC WITH FREQUENT STOPPING. NOT SURE HOW SAFE IS TO FEEL THE GAS MOVING INSIDE THE FUEL TANK AND THE NOISE WHEN THE GAS IMPACTS THE GAS TANK WALLS. WHEN THE TANK IS FULL AND YOU BRAKE, THE FUEL SLOSHES FORWARD AND MOVES SOMETHING INSIDE AND SLAMS AGAINST THE INSIDE OF THE TANK.
Additional Notes:
FUEL TANK SLOSHING AND CLUNKING NOISE UNDERNEATH THE DRIVER AND PASSENGER SEATS. THE VEHICLE FUEL TANK DESIGN LOCATES A PORTION OF THE GAS TANK UNDER THE VEHICLE AND BELOW THE SEATS. WHEN THE GAS TANK IS ABOVE HALF FULL, YOU CAN HEAR AND FEEL THE GAS MOVING IN THE TANK, ESPECIALLY AT LOW SPEED, DURING TRAFFIC WITH FREQUENT STOPPING. NOT SURE HOW SAFE IS TO FEEL THE GAS MOVING INSIDE THE FUEL TANK AND THE NOISE WHEN THE GAS IMPACTS THE GAS TANK WALLS. WHEN THE TANK IS FULL AND YOU BRAKE, THE FUEL SLOSHES FORWARD AND MOVES SOMETHING INSIDE AND SLAMS AGAINST THE INSIDE OF THE TANK.
Mfg Campaign: 11308257
Recall Date: Feb 10, 2020
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