FORD EXPLORER 2020 Complaints - Lemon Law Database

Complaints & Recalls

1.3K Complaints 75 Recalls

Official Safety Recalls - Important!

75 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company

NHTSA Campaign: 25V442000 SAFETY RECALL

200.1K Vehicles Affected

Recall Date: Jun 27, 2025

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Potential Risk:

A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

FREE Recall Solution:

Dealers will update the rearview camera software, free of charge. Owner notification letters are expected to be mailed July 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 25S72

Recall Date: Jun 27, 2025

Ford Motor Company

NHTSA Campaign: 25V393000 SAFETY RECALL

304.7K Vehicles Affected

Recall Date: Jun 13, 2025

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.

Potential Risk:

A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.

FREE Recall Solution:

Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters notifying owners of the safety risk were mailed June 26, 2025 and June 27, 2025. Second letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 25S67

Recall Date: Jun 13, 2025

Ford Motor Company

NHTSA Campaign: 25V159000 SAFETY RECALL

49.4K Vehicles Affected

Recall Date: Mar 14, 2025

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.

Potential Risk:

Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

FREE Recall Solution:

Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 25S27

Notice Date: Apr 25, 2025
Recall Date: Mar 14, 2025

Ford Motor Company

NHTSA Campaign: 25V166000 SAFETY RECALL

4.2K Vehicles Affected

Recall Date: Mar 14, 2025

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Potential Risk:

A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in park without the parking brake applied. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.

FREE Recall Solution:

Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S22.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 25S22

Notice Date: Apr 25, 2025
Recall Date: Mar 14, 2025

Ford Motor Company

NHTSA Campaign: 25V093000 SAFETY RECALL

240.5K Vehicles Affected

Recall Date: Feb 14, 2025

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped.

Potential Risk:

A loose seat belt or seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.

FREE Recall Solution:

Dealers will inspect seat belt buckle anchor bolts in all seating positions. Additionally, dealers will inspect the seat belt retractor anchor bolt and seat belt anchor bolt at the second-row center seating position, if equipped. If loose anchor bolts are found, the affected seat components will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed on June 5, 2025. Owners may contact Ford customer service at 866-436-7332. Ford's number for this recall is 25S09.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 25S09

Notice Date: Jun 5, 2025
Recall Date: Feb 14, 2025

Ford Motor Company

NHTSA Campaign: 24V852000 SAFETY RECALL

27.7K Vehicles Affected

Recall Date: Nov 8, 2024

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:

Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

FREE Recall Solution:

Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 24C39

Notice Date: Dec 19, 2024
Recall Date: Nov 8, 2024

Ford Motor Company

NHTSA Campaign: 24V598000 SAFETY RECALL

85.2K Vehicles Affected

Recall Date: Aug 9, 2024

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Potential Risk:

An engine compartment fire increases the risk of injury.

FREE Recall Solution:

Owners are advised to park and shut off the engine as promptly as possible upon hearing unexpected engine noises, or after experiencing an unexpected engine power reduction, or seeing smoke from the engine compartment. Dealers will update the Powertrain Control Module (PCM) software. In addition, dealers will inspect for connecting rod bearing failure and if necessary, replace the engine long block. All inspections and repairs will be performed free of charge. Interim letters explaining the safety risk were mailed August 23, 2024. A second notice will be sent once the remedy becomes available, anticipated 2nd Quarter 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S52.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 24S52

Recall Date: Aug 9, 2024

Ford Motor Company

NHTSA Campaign: 24V188000 SAFETY RECALL

2K Vehicles Affected

Recall Date: Mar 8, 2024

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:

A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.

FREE Recall Solution:

Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19. This recall is an expansion of NHTSA recall numbers 20V-575 and 22V-252.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20C19

Notice Date: Apr 4, 2024
Recall Date: Mar 8, 2024

Ford Motor Company

NHTSA Campaign: 23V675000 SAFETY RECALL

238.4K Vehicles Affected

Recall Date: Oct 6, 2023

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Potential Risk:

A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.

FREE Recall Solution:

Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 23S55

Notice Date: Jan 19, 2024
Recall Date: Oct 6, 2023

Ford Motor Company

NHTSA Campaign: 23V626000 SAFETY RECALL

3K Vehicles Affected

Recall Date: Sep 8, 2023

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Potential Risk:

Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

FREE Recall Solution:

Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S53.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 23S53

Notice Date: Apr 8, 2024
Recall Date: Sep 8, 2023

Ford Motor Company

NHTSA Campaign: 23V342000 SAFETY RECALL

443K Vehicles Affected

Recall Date: May 12, 2023

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

Potential Risk:

Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

FREE Recall Solution:

Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 23S23

Notice Date: Nov 10, 2023
Recall Date: May 12, 2023

Ford Motor Company

NHTSA Campaign: 23V305000 SAFETY RECALL

523 Vehicles Affected

Recall Date: Apr 28, 2023

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:

A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

FREE Recall Solution:

Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. The remedy is anticipated to be available by June 30, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 23C14

Notice Date: Jul 27, 2023
Recall Date: Apr 28, 2023

Ford Motor Company

NHTSA Campaign: 23V199000 SAFETY RECALL

674 Vehicles Affected

Recall Date: Mar 24, 2023

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Potential Risk:

Without the electronic parking brake applied, the vehicle could rollaway if the driveshaft disconnects. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.

FREE Recall Solution:

Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 23S16

Notice Date: May 31, 2023
Recall Date: Mar 24, 2023

Ford Motor Company

NHTSA Campaign: 23V069000 SAFETY RECALL

3.7K Vehicles Affected

Recall Date: Feb 10, 2023

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.

Potential Risk:

A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.

FREE Recall Solution:

Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S05.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 23S05

Notice Date: Mar 28, 2023
Recall Date: Feb 10, 2023

Ford Motor Company

NHTSA Campaign: 23V022000 SAFETY RECALL

382.8K Vehicles Affected

Recall Date: Jan 23, 2023

Safety Issue:

Potential Risk:

Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

FREE Recall Solution:

Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 23S02

Notice Date: Feb 13, 2023
Recall Date: Jan 23, 2023

Ford Motor Company

NHTSA Campaign: 21V735000 SAFETY RECALL

228.3K Vehicles Affected

Recall Date: Sep 22, 2021

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.

Potential Risk:

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

FREE Recall Solution:

Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 21S44

Notice Date: Nov 16, 2021
Recall Date: Sep 22, 2021

Ford Motor Company

NHTSA Campaign: 21V154000 SAFETY RECALL

49 Vehicles Affected

Recall Date: Mar 10, 2021

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Lincoln Aviator and Ford Explorer vehicles. The rear lower control arm (RLCA) bolts that attach the rear lower control arms to the wheel knuckles may not have been heat-treated, which could cause them to break.

Potential Risk:

Broken RLCA bolts can cause a loss of steering control, and increase the risk of a crash.

FREE Recall Solution:

Ford will notify owners, and dealers will replace both RLCA bolts, free of charge. The recall began on April 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S11.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 21S11

Notice Date: Apr 2, 2021
Recall Date: Mar 10, 2021

Ford Motor Company

NHTSA Campaign: 20V788000 SAFETY RECALL

1.4K Vehicles Affected

Recall Date: Dec 17, 2020

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.

Potential Risk:

With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.

FREE Recall Solution:

Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20S72

Notice Date: Feb 3, 2021
Recall Date: Dec 17, 2020

Ford Motor Company

NHTSA Campaign: 20V730000 SAFETY RECALL

17 Vehicles Affected

Recall Date: Nov 24, 2020

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles equipped with 2.3L engines and 19 gallon fuel tanks. The fuel tank inlet check valve may not be fully welded to the fuel tank shell.

Potential Risk:

An incomplete weld securing the inlet check valve to the fuel tank shell could result in a substantial fuel leak during a crash, increasing the risk of fire.

FREE Recall Solution:

Ford will notify owners, and dealers will replace the fuel tank shell, free of charge. The recall began December 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S68.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20S68

Notice Date: Dec 8, 2020
Recall Date: Nov 24, 2020

Ford Motor Company

NHTSA Campaign: 20V693000 SAFETY RECALL

10.9K Vehicles Affected

Recall Date: Nov 10, 2020

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles equipped with a 2.0L or 3.3L engine and a 10 Speed Automatic Transmission with the All Wheel Drive package. The drive shaft may fracture along the weld seam.

Potential Risk:

Defective drive shafts may fail and cause a loss of connection between the transfer case and rear axle, possibly resulting in a vehicle rollaway when in Park or a loss of drive. Either condition can increase the risk of a crash. The drive shafts can also deform and separate from the driveline and potentially contact the fuel tank, increasing the risk of fuel leaks and/or fire.

FREE Recall Solution:

Ford will notify owners, and dealers will inspect the drive shaft label inspected and replace it as necessary, free of charge. The recall began December 11, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S65.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20S65

Notice Date: Dec 11, 2020
Recall Date: Nov 10, 2020

Ford Motor Company

NHTSA Campaign: 20V575000 SAFETY RECALL

620.2K Vehicles Affected

Recall Date: Sep 23, 2020

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Potential Risk:

Reduced rearward visibility can increase the risk of a crash.

FREE Recall Solution:

Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20C19

Notice Date: Feb 1, 2021
Recall Date: Sep 23, 2020

Ford Motor Company

NHTSA Campaign: 20V549000 SAFETY RECALL

29 Vehicles Affected

Recall Date: Sep 10, 2020

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. The affected vehicles are equipped with second row center seat belt buckles that may not be properly secured to the seat.

Potential Risk:

Vehicles with seat belt buckles that are not properly secured may fail to restrain an occupant during a crash, increasing the risk of injury.

FREE Recall Solution:

Ford will notify owners, and dealers will replace the second row center seat assembly, free of charge. The recall began November 6, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S50.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20S50

Notice Date: Nov 6, 2020
Recall Date: Sep 10, 2020

Ford Motor Company

NHTSA Campaign: 20V497000 SAFETY RECALL

488 Vehicles Affected

Recall Date: Aug 21, 2020

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer and 2020 Lincoln Aviator vehicles. The side air bag and/or seat back module attachments may not have been properly tightened in the front seat backs.

Potential Risk:

If the side air bag or seat back fasteners were not properly tightened, the side air bag deployment could be affected, increasing the risk of injury during a crash.

FREE Recall Solution:

Ford will notify owners, and dealers will remove front seat back panels from one or both front seats (VIN-specific) and verify that the fasteners have been properly tightened, free of charge. The recall began September 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S48.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20S48

Notice Date: Sep 10, 2020
Recall Date: Aug 21, 2020

Ford Motor Company

NHTSA Campaign: 19V859000 SAFETY RECALL

3.9K Vehicles Affected

Recall Date: Dec 4, 2019

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. Over time, the protective sleeve on the vapor fuel line may chafe through the plastic liquid fuel line and cause a fuel leak.

Potential Risk:

A fuel leak in the presence of an ignition source increases the risk of a fire.

FREE Recall Solution:

Ford will notify owners, and dealers will install a longer protective sleeve on the liquid fuel line, as necessary, free of charge. Ford issued owners and interim notification on January 29, 2020. Recall began March 23, 2020. A second notice will be sent once parts are available, expected to be late in the first quarter of 2020. A renotification letter was sent on July 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S49.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 19S49

Notice Date: Mar 23, 2020
Recall Date: Dec 4, 2019

Ford Motor Company

NHTSA Campaign: 19V687000 SAFETY RECALL

10.7K Vehicles Affected

Recall Date: Sep 30, 2019

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer vehicles equipped with 2.3L or 3.3L engines. The wiring harness may not have been properly secured and may contact the air conditioner compressor (A/C) pulley, potentially damaging the harness or the A/C belt.

Potential Risk:

The A/C pulley may rub through the wiring harness insulation and contact the unfused battery positive wire, resulting in a short circuit, increasing the risk of a fire.

FREE Recall Solution:

Ford will notify owners, and dealers will install a tie strap to the wiring harness at the hand shock tower clip, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S32.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 19S32

Notice Date: Oct 21, 2019
Recall Date: Sep 30, 2019

Ford Motor Company

NHTSA Campaign: 19V633000 SAFETY RECALL

639.1K Vehicles Affected

Recall Date: Aug 28, 2019

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

Potential Risk:

A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

FREE Recall Solution:

Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 19C07

Notice Date: Oct 21, 2019
Recall Date: Aug 28, 2019

Ford Motor Company

NHTSA Campaign: 19V575000 SAFETY RECALL

13.9K Vehicles Affected

Recall Date: Aug 5, 2019

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. The Manual Park Release (MPR) cover may not be installed. In addition, the vehicles may be in Factory Mode, which disables warning alerts and does not display the transmission gear selected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Prevention" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."

Potential Risk:

Without the cover, the MPR lever may be unintentionally moved, allowing the vehicle to roll away. Being in Factory Mode, the vehicle will not display warnings and/or gear selection on the instrument cluster. Both conditions increase the risk of a crash.

FREE Recall Solution:

Ford will notify owners, and dealers will inspect and, if necessary, install a MPR cover. Dealers will verify the instrument cluster is not in Factory Mode and clear any fault codes, free of charge. The recall began August 23, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C06.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 19C06

Notice Date: Aug 23, 2019
Recall Date: Aug 5, 2019

Consumer Complaints

1.3K Complaints

Ford Motor Company

Campaign: 11339573 Other

Jul 15, 2020

Defect Description:

SERVICE BRAKES

Potential Consequences:

SEVERAL TIMES THE REVERSE CAMERA AND SENSOR HAVE NOT WORKED (BLUE SCREEN) ONE OF THE TIMES ALMOST HITTING A CAR BEHIND ME, ONCE THE CENTER SCREEN WENT BLACK WHILE DRIVING WHILE USING THE NAVIGATION SYSTEM, THIS MORNING, PUT THE TRANSMISSION IN REVERSE AND THE BRAKE PEDAL BECAME REALLY HARD WHEN STEPPING ON IT AND AGAIN ALMOST HIT A CAR BEHIND ME, SUDDENLY IT WENT TO THE FLOOR CAUSING THE CAR TO STOP SUDDENLY ALL THIS WHILE GETTING OUT OF A PARKING SPACE

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11339573

Notice Date: Jul 15, 2020
Recall Date: Jul 15, 2020

Ford Motor Company

Campaign: 11339573 Other

Jul 15, 2020

Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11339573

Notice Date: Jul 15, 2020
Recall Date: Jul 15, 2020

Ford Motor Company

Campaign: 11339014 Other

Jul 13, 2020

Defect Description:

SERVICE BRAKES

Potential Consequences:

2020 FORD EXPLORER ST WITH APPROXIMATELY 1,927 MILES. I STARTED THE VEHICLE AND PUT IT INTO DRIVE AND IT STARTED TO ROLL FORWARD EVEN THOUGH MY FOOT WAS ON THE BRAKE. REGARDLESS OF HOW HARD I PUSHED THE BRAKE, THE CAR CONTINUED TO INCH FORWARD UNTIL I FULLY DEPRESSED/REPRESSED THE BRAKE. I SHUT OFF THE VEHICLE, WAITED A FEW MINUTES, AND ATTEMPTED TO RESTART. UPON THE ATTEMPTED RESTART, ALL LIGHTS ON THE DASHBOARD BEGAN FLASHING AND THE ENGINE FAILED TO TURNOVER. THE IN-DASH DISPLAY THEN BEGAN BEEPING, FLASHING SERVICE/HAZARD/WARNING INDICATORS, AND CYCLING THROUGH THE FOLLOWING ERROR MESSAGES: -PARK BRAKE FAULT SERVICE NOW; -PRE-COLLISION ASSIST NOT AVAILABLE; -SERVICE ADVANCETRAC; -DRIVER DOOR AJAR; -STEERING ASSIST FAULT SERVICE REQUIRED; -CHECK PARK AID; -SEE MANUAL; -FRONT CAMERA FAULT SERVICE REQUIRED; -FULL ACCESSORY POWER ACTIVE; I TURNED OFF THE VEHICLE AND ATTEMPTED A FEW MORE RESTARTS RANGING IN INTERVALS FROM AN IMMEDIATE START/STOP, 1 MINUTE, 5 MINUTES, AND 10 MINUTES WITHOUT SUCCESS (SAME ERROR MESSAGES DISPLAYED AS DESCRIBED ABOVE). THERE WERE ALSO NO ALERT MESSAGES/NOTIFICATION IN THE FORDPASS MOBILE APP INDICATING THE ABOVE FAILURES. MY NEXT ATTEMPT WAS A FEW HOURS LATER AND THE VEHICLE STARTED WITHOUT ERROR, BUT DID NOT GIVE ANY INDICATION THAT THE VEHICLE HAD FAILED TO START THE PREVIOUS TIME. I STOPPED/RESTARTED THE VEHICLE AGAIN WITHOUT ERROR AND PUT IT INTO REVERSE AND THEN DRIVE AND THERE DID NOT APPEAR TO BE ANY FAILURE OF THE BRAKE PEDAL. I TOOK THE VEHICLE FOR A TEST DRIVE AROUND MY NEIGHBORHOOD AND NOTICED THAT 1ST AND 2ND GEAR APPEARED TO SHIFT JUST FINE, 3RD GEAR MADE A LOUD GRINDING/VIBRATING NOISE AND TOOK LONGER TO SHIFT THAN NORMAL, AND THEN THE VEHICLE DID A HARD SHIFT INTO 4TH GEAR. I ONLY GOT UP TO ABOUT 35 MILES PER HOUR, BUT THE VEHICLE NEVER SHIFTED OUT OF 4TH GEAR, BUT APPEARED TO HOLD THE RPMS HIGHER THAN NORMAL.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11339014

Notice Date: Jul 13, 2020
Recall Date: Jul 13, 2020

Ford Motor Company

Campaign: 11339014 Other

Jul 13, 2020

Defect Description:

ENGINE

Potential Consequences:

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11339014

Notice Date: Jul 13, 2020
Recall Date: Jul 13, 2020

Ford Motor Company

Campaign: 11339014 Other

Jul 13, 2020

Defect Description:

POWER TRAIN

Potential Consequences:

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11339014

Notice Date: Jul 13, 2020
Recall Date: Jul 13, 2020

Ford Motor Company

Campaign: 11338570 Other

Jul 10, 2020

Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I JUST PULLED OUT FROM A PARKING LOT INTO TRAFFIC AND THERE WAS A LOUD CLUNK AND WARNING LIGHTS APPEARED ON THE DASH. ONE SAID "SERVICE ADVANCETRAC" AND THE OTHER SAID "4WD FAULT SERVICE REQUIRED." THE VEHICLE WOULD NOT SHIFT OUT OF LOW GEAR AND WOULD NOT ACCELERATE OVER 25MPH. THEN, SEVERAL OTHER WARNING LIGHTS CAME ON, SUCH AS "PRE-COLLISION ASSIST NOT AVAILABLE." I TOOK THE VEHICLE TO THE DEALERSHIP THE NEXT DAY AND THEY WERE UNABLE TO REPAIR/RESOLVE THE ISSUE.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11338570

Notice Date: Jul 10, 2020
Recall Date: Jul 10, 2020

Ford Motor Company

Campaign: 11338570 Other

Jul 10, 2020

Defect Description:

POWER TRAIN

Potential Consequences:

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11338570

Notice Date: Jul 10, 2020
Recall Date: Jul 10, 2020

Ford Motor Company

Campaign: 11338236 Other

Jul 8, 2020

Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

THE ELECTRONICS IN SYNC HAVE BEEN GENERATING BLUE SCREENS, WHICH DISABLE: TRONT & REAR SENSORS & CAMERAS, FRONT & REAR COLLISION AVOIDANCE, CRUISE CONTROL, LANE DEPARTURE, AND ADVANCETRAC. FORD THUS FAR IS UNABLE TO FIX ISSUE. 3 ATTEMPTS HAVE BEEN MADE TO FIX THIS, A 4TH IS PENDING. FORD SUPPOSEDLY HAS NO REPAIR PARTS AVAILABLE FOR THIS ISSUE. VEHICLE SAFETY IS AN ISSUE. TWO FORD CASES HAVE BEEN OPENED: FORD VEHICLE BUY BACK CASE NO.[XXX]CRM:0688061 FORD SYNC PROBLEMS CASE NO.[XXX]CRM:0382088 INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11338236

Notice Date: Jul 8, 2020
Recall Date: Jul 8, 2020

Ford Motor Company

Campaign: 11337240 Other

Jul 2, 2020

Defect Description:

SERVICE BRAKES

Potential Consequences:

ON OCCASION, THE BRAKES DO NOT WORK PROPERLY WHEN THE CAR IS FIRST PUT INTO DRIVE OR REVERSE AFTER STARTING. WHEN SHIFTING INTO DRIVE OR PARK WITH THE FOOT FIRMLY ON THE BRAKE, THE VEHICLE BEGINS TO MOVE, AND THE BRAKE PEDAL DOES NOT DEPRESS ALL THE WAY AND DOES NOT STOP THE VEHICLE FROM MOVING. IF YOU ATTEMPT TO PUMP THE BRAKES, THERE IS A HARD STOP THAT PREVENTS THE BRAKE PEDAL FROM GOING ALL THE WAY TO THE FLOOR. THE ONLY WAY TO STOP THE VEHICLE IS TO PUT IT BACK INTO PARK. *TR

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11337240

Notice Date: Jul 2, 2020
Recall Date: Jul 2, 2020

Ford Motor Company

Campaign: 11331624 Other

Jun 29, 2020

Defect Description:

SERVICE BRAKES

Potential Consequences:

AFTER STARTING THE VEHICLE IN PARK AND WITH BRAKE DEPRESSED SHIFTING TO REVERSE THE CAR MOVES REGARDLESS OF BRAKE PRESSURE APPLIED. ISSUE ONLY STOPS AFTER PUMPING THE BRAKES OR SHIFTING BACK TO PARK OUR NEUTRAL. ALL SITUATIONS HAVE BEEN ON FLAT LAND AND HAS OCCURRED WITH MULTIPLE DRIVERS. BRAKE PEDAL IS NOTED TO BE 'HARD' WHEN EVENT OCCURS, ALMOST LIKE IT IS LOCKED.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11331624

Notice Date: Jun 29, 2020
Recall Date: Jun 29, 2020

Ford Motor Company

Campaign: 11331043 Other

Jun 26, 2020

Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

TL* THE CONTACT OWNS A 2020 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO RESPOND. THE CONTACT STATED THAT SEVERAL UNKNOWN WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,200.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11331043

Notice Date: Jun 26, 2020
Recall Date: Jun 26, 2020

Ford Motor Company

Campaign: 11330372 Other

Jun 23, 2020

Defect Description:

POWER TRAIN

Potential Consequences:

TL* THE CONTACT OWNS A 2020 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THERE WAS AN ABNORMAL SOUND COMING FROM THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE RESIDENCE AND THE CONTACT DISCOVERED AN UNKNOWN LEAK. THE VEHICLE WAS TAKEN TO BOGGUS FORD (2521 SOUTH EXPRESSWAY 83, HARLINGTON, TX 78550 (956)423-2580, TO BE INSPECTED. THE CONTACT WAS INFORMED THAT WHEN THE TRANSMISSION COOLANT SYSTEM CAME IN CONTACT WITH AIR, THE TRANSMISSION COOLANT LINES WOULD LEAK. THE TRANSMISSION FLUID SYSTEM WAS REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,000.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11330372

Notice Date: Jun 23, 2020
Recall Date: Jun 23, 2020

Ford Motor Company

Campaign: 11329871 Other

Jun 21, 2020

Defect Description:

ENGINE

Potential Consequences:

ON SUNDAY, JUNE 14TH, 2020 AT 12:10 PM, I WAS HEADED EAST BOUND ON A TWO LANE STATE ROAD WITH DOUBLE YELLOW LINES. MY VEHICLE (NEW FORD EXPLORER ST, 2407 MILES ON ODOMETER) WAS ON INTELLIGENT CRUISE CONTROL SET FOR 37 MPH AND IN 'NORMAL DRIVE' MODE. WITHOUT ANY WARNING, THE ENGINE BEGAN TO SHAKE VIOLENTLY AND THE CAR BEGAN TO SLOW DOWN. THE ENGINE APPEARED TO BE RUNNING BUT WOULD NOT ACCELERATE. THE VEHICLE CAME TO A COMPLETE STOP ABOUT 300 FEET FROM WHERE THE PROBLEM STARTED. THE ENGINE WAS STALLED AND WOULD NOT START. NO WARNING LIGHTS OR MESSAGES. CALLED AAA AND THEY CALLED LOCAL POLICE. AN OFFICER DIRECTED TRAFFIC AS I WAS BLOCKING THE RIGHT HAND LANE. THERE WAS NO SHOULDER TO PULL OFF ON. ROAD WAS IN RESIDENTIAL AREA WITH CURBS. A FLAT BED TOW TRUCK ARRIVED AT 12:35 PM AND TOWED THE VEHICLE TO MY LOCAL FORD DEALER. FAULT CODE SHOWED A DEFECTIVE CAMSHAFT POSITION SENSOR. THERE ALSO IS EVIDENCE THAT THE TIMING BELT HAS SLIPPED. SCORING CAN BE SEEN ON TOP OF #6 PISTON THROUGH BORESCOPE. THE #6 SPARK PLUG SHOWS IMPACT DAMAGE FROM PISTON. BATTERY IS DRAINING AND CAR IS GOING INTO SLEEP MODE. SERVICE DEPARTMENT MANAGER STATED THE ENGINE WILL LIKELY REQUIRE REPLACEMENT. THE DEALERSHIP CONTACTED FORD ENGINEERING AND ESTABLISHED A CASE NUMBER. DEALERSHIP IS WORKING WITH FORD ENGINEERING TO DETERMINE THE ROOT CAUSE OF FAILURE. A CATASTROPHIC ENGINE FAILURE OF THIS TYPE IS EXTREMELY DANGEROUS AND LIFE THREATENING. THREE DAYS EARLIER, A 140 MILE ROUND TRIP WAS MADE TO BOSTON WITHOUT INCIDENT. IF THE FAILURE HAD OCCURRED ON I-93 TRAVELING AT 70 MPH, THE END RESULT COULD HAVE BEEN DISASTROUS.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11329871

Notice Date: Jun 21, 2020
Recall Date: Jun 21, 2020

Ford Motor Company

Campaign: 11327825 Other

Jun 8, 2020

Defect Description:

SEATS

Potential Consequences:

PASSENGER MIDDLE ROW CAPTAIN CHAIR WAS NOT LOCKED IN PLACE RESULTING IN CHILD OCCUPANT TO BE PROPELLED FROM SEAT IN REAR MOST POSITION ALL THE WAY TO FRONT MOST POSITION WHILE ABRUPTLY BRAKING CAUSING CHILD TO STRIKE REAR OF PASSENGER FRONT SEAT. UPON DEALERSHIP INSPECTION WE WERE INFORMED THAT THERE IS A TSB THAT STATED IF THE BATTERY IS DISCONNECTED OR DEAD FOR A PERIOD OF TIME REPROGRAMMING OF THE DOOR CONTROL MODULE WOULD BE REQUIRED TO RESET. PREVIOUS TO INCIDENT DEALER HAD DISCONNECTED BATTERY FOR REPLACING DOOR WINDOW SWITCH AND RETURNED VEHICLE TO US WITH THIS PROBLEM. THERE WAS NO WARNING OR INDICATION THAT THIS SEAT WAS UNSAFE TO BE OCCUPIED AND THAT REPROGRAMMING OF DOOR MODULE REQUIRED. ON TOP OF THE SAFETY CONCERN THIS WOULD ALSO MEAN THAT IF REPLACING A BATTERY YOU WOULD REQUIRE FORD TO SAFELY PERFORM THIS. SOMEONE IS GOING TO GET SERIOUSLY HURT HERE AND OBVIOUSLY FORD KNOWS ABOUT THE ISSUE WITH TSB RELEASED. *TR

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11327825

Notice Date: Jun 8, 2020
Recall Date: Jun 8, 2020

Ford Motor Company

Campaign: 11327352 Other

Jun 5, 2020

Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

THE VEHICLE WAS DRIVING ON A LOCAL HIGHWAY WHEN THE MESSAGE 'SERVICE CHARGE SYSTEM NOW'. THE BATTERY ICON APPEARED BRIEFLY ON THE DASHBOARD. I CONTINUED DRIVING AND THE SAME MESSAGE REAPPEARED EVERY 5 MINUTES. THE DEALER TOLD ME THEY DID NOT RECOGNIZE THE MESSAGE, AND TO BRING THE VEHICLE IN FOR SERVICE SOON. THEY RAN A 'DIAGNOSTIC ' AND DETERMINED IT NEEDED A NEW ALTERNATOR. THE VEHICLE IS SEVEN MONTHS OLD AND HAS LESS THAN 15,000 MILES. IT IS STILL IN FOR SERVICE AS THE DEALER DID NOT HAVE A REPLACEMENT ALTERNATOR IN STOCK. *TR

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11327352

Notice Date: Jun 5, 2020
Recall Date: Jun 5, 2020

Ford Motor Company

Campaign: 11327465 Other

Jun 5, 2020

Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

TL* THE CONTACT OWNS A 2020 FORD EXPLORER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE INSTRUMENT PANEL STATED THAT THE VEHICLE WAS DRIVING AT 85 MPH. THE SERVICE ENGINE SOON WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO GEWEKE FORD LOCATED AT 871 E. ONSTOTT RD, YUBA CITY, CA 95991, (530) 821-2121, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT AN UNKNOWN ELECTRONIC COMPONENT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 12,000.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11327465

Notice Date: Jun 5, 2020
Recall Date: Jun 5, 2020

Ford Motor Company

Campaign: 11327144 Other

Jun 3, 2020

Defect Description:

POWER TRAIN

Potential Consequences:

STRONG JERKING WHEN SLOWING FOR CORNER OR STOP SIGN...SUDDEN ABRUPT DOWNSHIFTING. TRANSMISSION FAILURE AT 8,500. TOLD THAT A RING OR CLIP IN THE TRANSMISSION HAD BROKEN, ALLOWING SOME PARTS TO MOVE FORWARD. CURRENTLY WAITING FOR A COMPLETE TRANSMISSION REPLACEMENT, BUT TRANSMISSIONS ARE EVIDENTLY BACK-ORDERED. *TR

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11327144

Notice Date: Jun 3, 2020
Recall Date: Jun 3, 2020

Ford Motor Company

Campaign: 11326752 Other

Jun 1, 2020

Defect Description:

SERVICE BRAKES

Potential Consequences:

HAS HAPPENED TO ME A FEW TIMES. FOOT ON BRAKE, PUT THE CAR IN GEAR AND IT STARTS ROLLING. BRAKE PEDAL WON'T DEPRESS ANY FURTHER, BUT IT DEFINITELY WAS NOT ALL THE WAY IN, ALMOST LIKE IT WAS LOCKED OR SOMETHING. ONLY WAY TO GET IT TO STOP IS TO PUT IT BACK IN PARK OR NEUTRAL AND LET OFF THE BRAKE. *TR

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11326752

Notice Date: Jun 1, 2020
Recall Date: Jun 1, 2020

Ford Motor Company

Campaign: 11326752 Other

Jun 1, 2020

Defect Description:

POWER TRAIN

Potential Consequences:

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11326752

Notice Date: Jun 1, 2020
Recall Date: Jun 1, 2020

Ford Motor Company

Campaign: 11326423 Other

May 28, 2020

Defect Description:

STRUCTURE:BODY

Potential Consequences:

DRIVER DOOR AND WINDOW VIBRATING WHEN REAR WINDOWS ARE ROLLED DOWN IN EXCESS OF 40 MPH. *TR

Corrective Action:

DRIVER DOOR AND WINDOW VIBRATING WHEN REAR WINDOWS ARE ROLLED DOWN IN EXCESS OF 40 MPH. *TR

Additional Notes:

DRIVER DOOR AND WINDOW VIBRATING WHEN REAR WINDOWS ARE ROLLED DOWN IN EXCESS OF 40 MPH. *TR

Manufacturer: FORD
Mfg Campaign: 11326423

Notice Date: May 28, 2020
Recall Date: May 28, 2020

Back to EXPLORER Years FORD Models All Makes

Need Legal Help?

First Name *

Last Name *

Email *

Phone *

Year

Make

Model

Brief Issue Description

I agree to be contacted by attorneys. *

Featured Attorneys

Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury

View All Attorneys