Complaints & Recalls
Official Safety Recalls - Important!
75 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S67
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S27
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S22
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S09
Recall Date: Feb 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 24S52
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20C19
Recall Date: Mar 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S55
Recall Date: Oct 6, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S53
Recall Date: Sep 8, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S23
Recall Date: May 12, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C14
Recall Date: Apr 28, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S16
Recall Date: Mar 24, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S05
Recall Date: Feb 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S02
Recall Date: Jan 23, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S44
Recall Date: Sep 22, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Lincoln Aviator and Ford Explorer vehicles. The rear lower control arm (RLCA) bolts that attach the rear lower control arms to the wheel knuckles may not have been heat-treated, which could cause them to break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S11
Recall Date: Mar 10, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S72
Recall Date: Dec 17, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles equipped with 2.3L engines and 19 gallon fuel tanks. The fuel tank inlet check valve may not be fully welded to the fuel tank shell.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S68
Recall Date: Nov 24, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles equipped with a 2.0L or 3.3L engine and a 10 Speed Automatic Transmission with the All Wheel Drive package. The drive shaft may fracture along the weld seam.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S65
Recall Date: Nov 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20C19
Recall Date: Sep 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. The affected vehicles are equipped with second row center seat belt buckles that may not be properly secured to the seat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S50
Recall Date: Sep 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer and 2020 Lincoln Aviator vehicles. The side air bag and/or seat back module attachments may not have been properly tightened in the front seat backs.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S48
Recall Date: Aug 21, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. Over time, the protective sleeve on the vapor fuel line may chafe through the plastic liquid fuel line and cause a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S49
Recall Date: Dec 4, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer vehicles equipped with 2.3L or 3.3L engines. The wiring harness may not have been properly secured and may contact the air conditioner compressor (A/C) pulley, potentially damaging the harness or the A/C belt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S32
Recall Date: Sep 30, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C07
Recall Date: Aug 28, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. The Manual Park Release (MPR) cover may not be installed. In addition, the vehicles may be in Factory Mode, which disables warning alerts and does not display the transmission gear selected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Prevention" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C06
Recall Date: Aug 5, 2019
Consumer Complaints
1.3K ComplaintsFord Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TRIED TO START THE CAR AND WOULD NOT START. THE SCREEN ON DASH BOARD WENT CRAZY AND EVERYTHING WAS FLASHING. HEAD LAMPS CAME ON AND AIR BLOWER FOR HEAT CAME ON HIGH AUTOMATICALLY. SEEMED LIKE SOME KIND OF ELECTRICAL PROBLEM. THE DASH WAS FLASHING EVERYTHING AND WOULD NOT START THE CAR. WAITING FOR THE TOW TRUCK FOR 2 HOURS AND I TRIED AGAIN AND IT STARTED JUST FINE. BROUGHT THE CAR HOME BUT CAN NOT DUPLICATED THE PROBLEM. THERE IS SOMETHING WRONG WITH IT. I TAKE 5 BOYS FOR FOOTBALL PRACTICE AND DON'T WANT THIS CAR TO LET ME AND THOSE BOYS SITTING IN THE DARK..THIS IS WHY I BOUGHT A NEW CAR SO IT WOULD BE MORE DEPENDABLE. IT WOULD NOT ALLOW ME TO START IT AND THE WHOLE DASH WAS GOING CRAZY AND FLASHING MANY THINGS . HOPE THIS HELPS.
Corrective Action:
TRIED TO START THE CAR AND WOULD NOT START. THE SCREEN ON DASH BOARD WENT CRAZY AND EVERYTHING WAS FLASHING. HEAD LAMPS CAME ON AND AIR BLOWER FOR HEAT CAME ON HIGH AUTOMATICALLY. SEEMED LIKE SOME KIND OF ELECTRICAL PROBLEM. THE DASH WAS FLASHING EVERYTHING AND WOULD NOT START THE CAR. WAITING FOR THE TOW TRUCK FOR 2 HOURS AND I TRIED AGAIN AND IT STARTED JUST FINE. BROUGHT THE CAR HOME BUT CAN NOT DUPLICATED THE PROBLEM. THERE IS SOMETHING WRONG WITH IT. I TAKE 5 BOYS FOR FOOTBALL PRACTICE AND DON'T WANT THIS CAR TO LET ME AND THOSE BOYS SITTING IN THE DARK..THIS IS WHY I BOUGHT A NEW CAR SO IT WOULD BE MORE DEPENDABLE. IT WOULD NOT ALLOW ME TO START IT AND THE WHOLE DASH WAS GOING CRAZY AND FLASHING MANY THINGS . HOPE THIS HELPS.
Additional Notes:
TRIED TO START THE CAR AND WOULD NOT START. THE SCREEN ON DASH BOARD WENT CRAZY AND EVERYTHING WAS FLASHING. HEAD LAMPS CAME ON AND AIR BLOWER FOR HEAT CAME ON HIGH AUTOMATICALLY. SEEMED LIKE SOME KIND OF ELECTRICAL PROBLEM. THE DASH WAS FLASHING EVERYTHING AND WOULD NOT START THE CAR. WAITING FOR THE TOW TRUCK FOR 2 HOURS AND I TRIED AGAIN AND IT STARTED JUST FINE. BROUGHT THE CAR HOME BUT CAN NOT DUPLICATED THE PROBLEM. THERE IS SOMETHING WRONG WITH IT. I TAKE 5 BOYS FOR FOOTBALL PRACTICE AND DON'T WANT THIS CAR TO LET ME AND THOSE BOYS SITTING IN THE DARK..THIS IS WHY I BOUGHT A NEW CAR SO IT WOULD BE MORE DEPENDABLE. IT WOULD NOT ALLOW ME TO START IT AND THE WHOLE DASH WAS GOING CRAZY AND FLASHING MANY THINGS . HOPE THIS HELPS.
Mfg Campaign: 11355562
Recall Date: Sep 17, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
TRIED TO START THE CAR AND WOULD NOT START. THE SCREEN ON DASH BOARD WENT CRAZY AND EVERYTHING WAS FLASHING. HEAD LAMPS CAME ON AND AIR BLOWER FOR HEAT CAME ON HIGH AUTOMATICALLY. SEEMED LIKE SOME KIND OF ELECTRICAL PROBLEM. THE DASH WAS FLASHING EVERYTHING AND WOULD NOT START THE CAR. WAITING FOR THE TOW TRUCK FOR 2 HOURS AND I TRIED AGAIN AND IT STARTED JUST FINE. BROUGHT THE CAR HOME BUT CAN NOT DUPLICATED THE PROBLEM. THERE IS SOMETHING WRONG WITH IT. I TAKE 5 BOYS FOR FOOTBALL PRACTICE AND DON'T WANT THIS CAR TO LET ME AND THOSE BOYS SITTING IN THE DARK..THIS IS WHY I BOUGHT A NEW CAR SO IT WOULD BE MORE DEPENDABLE. IT WOULD NOT ALLOW ME TO START IT AND THE WHOLE DASH WAS GOING CRAZY AND FLASHING MANY THINGS . HOPE THIS HELPS.
Corrective Action:
TRIED TO START THE CAR AND WOULD NOT START. THE SCREEN ON DASH BOARD WENT CRAZY AND EVERYTHING WAS FLASHING. HEAD LAMPS CAME ON AND AIR BLOWER FOR HEAT CAME ON HIGH AUTOMATICALLY. SEEMED LIKE SOME KIND OF ELECTRICAL PROBLEM. THE DASH WAS FLASHING EVERYTHING AND WOULD NOT START THE CAR. WAITING FOR THE TOW TRUCK FOR 2 HOURS AND I TRIED AGAIN AND IT STARTED JUST FINE. BROUGHT THE CAR HOME BUT CAN NOT DUPLICATED THE PROBLEM. THERE IS SOMETHING WRONG WITH IT. I TAKE 5 BOYS FOR FOOTBALL PRACTICE AND DON'T WANT THIS CAR TO LET ME AND THOSE BOYS SITTING IN THE DARK..THIS IS WHY I BOUGHT A NEW CAR SO IT WOULD BE MORE DEPENDABLE. IT WOULD NOT ALLOW ME TO START IT AND THE WHOLE DASH WAS GOING CRAZY AND FLASHING MANY THINGS . HOPE THIS HELPS.
Additional Notes:
TRIED TO START THE CAR AND WOULD NOT START. THE SCREEN ON DASH BOARD WENT CRAZY AND EVERYTHING WAS FLASHING. HEAD LAMPS CAME ON AND AIR BLOWER FOR HEAT CAME ON HIGH AUTOMATICALLY. SEEMED LIKE SOME KIND OF ELECTRICAL PROBLEM. THE DASH WAS FLASHING EVERYTHING AND WOULD NOT START THE CAR. WAITING FOR THE TOW TRUCK FOR 2 HOURS AND I TRIED AGAIN AND IT STARTED JUST FINE. BROUGHT THE CAR HOME BUT CAN NOT DUPLICATED THE PROBLEM. THERE IS SOMETHING WRONG WITH IT. I TAKE 5 BOYS FOR FOOTBALL PRACTICE AND DON'T WANT THIS CAR TO LET ME AND THOSE BOYS SITTING IN THE DARK..THIS IS WHY I BOUGHT A NEW CAR SO IT WOULD BE MORE DEPENDABLE. IT WOULD NOT ALLOW ME TO START IT AND THE WHOLE DASH WAS GOING CRAZY AND FLASHING MANY THINGS . HOPE THIS HELPS.
Mfg Campaign: 11355562
Recall Date: Sep 17, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TRIED TO START THE CAR AND WOULD NOT START. THE SCREEN ON DASH BOARD WENT CRAZY AND EVERYTHING WAS FLASHING. HEAD LAMPS CAME ON AND AIR BLOWER FOR HEAT CAME ON HIGH AUTOMATICALLY. SEEMED LIKE SOME KIND OF ELECTRICAL PROBLEM. THE DASH WAS FLASHING EVERYTHING AND WOULD NOT START THE CAR. WAITING FOR THE TOW TRUCK FOR 2 HOURS AND I TRIED AGAIN AND IT STARTED JUST FINE. BROUGHT THE CAR HOME BUT CAN NOT DUPLICATED THE PROBLEM. THERE IS SOMETHING WRONG WITH IT. I TAKE 5 BOYS FOR FOOTBALL PRACTICE AND DON'T WANT THIS CAR TO LET ME AND THOSE BOYS SITTING IN THE DARK..THIS IS WHY I BOUGHT A NEW CAR SO IT WOULD BE MORE DEPENDABLE. IT WOULD NOT ALLOW ME TO START IT AND THE WHOLE DASH WAS GOING CRAZY AND FLASHING MANY THINGS . HOPE THIS HELPS.
Corrective Action:
TRIED TO START THE CAR AND WOULD NOT START. THE SCREEN ON DASH BOARD WENT CRAZY AND EVERYTHING WAS FLASHING. HEAD LAMPS CAME ON AND AIR BLOWER FOR HEAT CAME ON HIGH AUTOMATICALLY. SEEMED LIKE SOME KIND OF ELECTRICAL PROBLEM. THE DASH WAS FLASHING EVERYTHING AND WOULD NOT START THE CAR. WAITING FOR THE TOW TRUCK FOR 2 HOURS AND I TRIED AGAIN AND IT STARTED JUST FINE. BROUGHT THE CAR HOME BUT CAN NOT DUPLICATED THE PROBLEM. THERE IS SOMETHING WRONG WITH IT. I TAKE 5 BOYS FOR FOOTBALL PRACTICE AND DON'T WANT THIS CAR TO LET ME AND THOSE BOYS SITTING IN THE DARK..THIS IS WHY I BOUGHT A NEW CAR SO IT WOULD BE MORE DEPENDABLE. IT WOULD NOT ALLOW ME TO START IT AND THE WHOLE DASH WAS GOING CRAZY AND FLASHING MANY THINGS . HOPE THIS HELPS.
Additional Notes:
TRIED TO START THE CAR AND WOULD NOT START. THE SCREEN ON DASH BOARD WENT CRAZY AND EVERYTHING WAS FLASHING. HEAD LAMPS CAME ON AND AIR BLOWER FOR HEAT CAME ON HIGH AUTOMATICALLY. SEEMED LIKE SOME KIND OF ELECTRICAL PROBLEM. THE DASH WAS FLASHING EVERYTHING AND WOULD NOT START THE CAR. WAITING FOR THE TOW TRUCK FOR 2 HOURS AND I TRIED AGAIN AND IT STARTED JUST FINE. BROUGHT THE CAR HOME BUT CAN NOT DUPLICATED THE PROBLEM. THERE IS SOMETHING WRONG WITH IT. I TAKE 5 BOYS FOR FOOTBALL PRACTICE AND DON'T WANT THIS CAR TO LET ME AND THOSE BOYS SITTING IN THE DARK..THIS IS WHY I BOUGHT A NEW CAR SO IT WOULD BE MORE DEPENDABLE. IT WOULD NOT ALLOW ME TO START IT AND THE WHOLE DASH WAS GOING CRAZY AND FLASHING MANY THINGS . HOPE THIS HELPS.
Mfg Campaign: 11355562
Recall Date: Sep 17, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE IS JERKING WHILE ACCELERATING. RPM GAUGE HAND IS JUMPING BACK AND FORTH BETWEEN 1,750 AND 2,250. TAKES AROUND 10 SECONDS TO DOWN SHIFT WHEN PRESSING THE BREAK AFTER GOING FREEWAY SPEEDS.
Corrective Action:
VEHICLE IS JERKING WHILE ACCELERATING. RPM GAUGE HAND IS JUMPING BACK AND FORTH BETWEEN 1,750 AND 2,250. TAKES AROUND 10 SECONDS TO DOWN SHIFT WHEN PRESSING THE BREAK AFTER GOING FREEWAY SPEEDS.
Additional Notes:
VEHICLE IS JERKING WHILE ACCELERATING. RPM GAUGE HAND IS JUMPING BACK AND FORTH BETWEEN 1,750 AND 2,250. TAKES AROUND 10 SECONDS TO DOWN SHIFT WHEN PRESSING THE BREAK AFTER GOING FREEWAY SPEEDS.
Mfg Campaign: 11355288
Recall Date: Sep 15, 2020
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TOTAL ELECTRICAL SHUTDOWN WHEN STOPPED AT TURN LANE OF 6 LANE HWY INTERSECTION. REPORTEDLY DUE TO LOW TRANSMISSION FLUID AUTOMATIC SHUT-DOWN. VEHICLE WAS RECALL BUY-BACK REPAIR TO TRANSMISSION COOLER FAILED TO CORRECT LEAKING LINE CONNECTIONS. NO WARNING. SHUTS DOWN ALL POWER TO ALL SYSTEMS. NO WARNING FLASHER. NO WINDOW POWER; NO DOOR LOCK CONTROLS. RESET AFTER 30 MIN. STRANDED IN CENTER TURN LANE; COULD NOT OPEN WINDOWS, REAR HATCH, OR DOORS. HAD DISABLED WIFE & 3 DOGS IN 95 DEG. TEMPS. INSIDE CAR 115 DEG. PLUS. COMPUTER PROTECTS DRIVE TRANE OVER LIFE & SAFETY! WHEN IT RESET AFTER 30 MIN. ENGINE CHECK LIGHT CAME ON. NO ACTUAL MESSAGE. NO WAY TO CHECK TRANSMISSION FLUID LEVELS! NO OPTION TO ADD FLUID. ONLY DEALER SERVICE OPTION TO CHECK OR REMEDY. THIS IS UNACCEPTABLE. I FIGURED BY-PASS BY TURNING TRANSMISSION TO PARK BEFORE EACH FULL STOP. KEPT RUNNING FOR 300 MILES ON RETURN HOME TO SAFETY. ERROR MESSAGE IS APPROPRIATE. SAFETY OVER-RIDE IS APPROPRIATE WITH WARNING SIGNAL LIKE NO SEAT-BELT ALARM. SHUT-DOWN OF ALL SYSTEMS IS ABSURD RESPONSE TO LOW FLUID LEVELS. ADD MEANS TO READ FLUID LEVELS, MECH. OR ELECTRONICALLY. ADD METHOD TO RESTORE FLUIDS W/O DEALER SERVICE. MY COMPANY OWNS 2 FORD EXPLORERS & FORMER FORD VEHICLES.
Corrective Action:
TOTAL ELECTRICAL SHUTDOWN WHEN STOPPED AT TURN LANE OF 6 LANE HWY INTERSECTION. REPORTEDLY DUE TO LOW TRANSMISSION FLUID AUTOMATIC SHUT-DOWN. VEHICLE WAS RECALL BUY-BACK REPAIR TO TRANSMISSION COOLER FAILED TO CORRECT LEAKING LINE CONNECTIONS. NO WARNING. SHUTS DOWN ALL POWER TO ALL SYSTEMS. NO WARNING FLASHER. NO WINDOW POWER; NO DOOR LOCK CONTROLS. RESET AFTER 30 MIN. STRANDED IN CENTER TURN LANE; COULD NOT OPEN WINDOWS, REAR HATCH, OR DOORS. HAD DISABLED WIFE & 3 DOGS IN 95 DEG. TEMPS. INSIDE CAR 115 DEG. PLUS. COMPUTER PROTECTS DRIVE TRANE OVER LIFE & SAFETY! WHEN IT RESET AFTER 30 MIN. ENGINE CHECK LIGHT CAME ON. NO ACTUAL MESSAGE. NO WAY TO CHECK TRANSMISSION FLUID LEVELS! NO OPTION TO ADD FLUID. ONLY DEALER SERVICE OPTION TO CHECK OR REMEDY. THIS IS UNACCEPTABLE. I FIGURED BY-PASS BY TURNING TRANSMISSION TO PARK BEFORE EACH FULL STOP. KEPT RUNNING FOR 300 MILES ON RETURN HOME TO SAFETY. ERROR MESSAGE IS APPROPRIATE. SAFETY OVER-RIDE IS APPROPRIATE WITH WARNING SIGNAL LIKE NO SEAT-BELT ALARM. SHUT-DOWN OF ALL SYSTEMS IS ABSURD RESPONSE TO LOW FLUID LEVELS. ADD MEANS TO READ FLUID LEVELS, MECH. OR ELECTRONICALLY. ADD METHOD TO RESTORE FLUIDS W/O DEALER SERVICE. MY COMPANY OWNS 2 FORD EXPLORERS & FORMER FORD VEHICLES.
Additional Notes:
TOTAL ELECTRICAL SHUTDOWN WHEN STOPPED AT TURN LANE OF 6 LANE HWY INTERSECTION. REPORTEDLY DUE TO LOW TRANSMISSION FLUID AUTOMATIC SHUT-DOWN. VEHICLE WAS RECALL BUY-BACK REPAIR TO TRANSMISSION COOLER FAILED TO CORRECT LEAKING LINE CONNECTIONS. NO WARNING. SHUTS DOWN ALL POWER TO ALL SYSTEMS. NO WARNING FLASHER. NO WINDOW POWER; NO DOOR LOCK CONTROLS. RESET AFTER 30 MIN. STRANDED IN CENTER TURN LANE; COULD NOT OPEN WINDOWS, REAR HATCH, OR DOORS. HAD DISABLED WIFE & 3 DOGS IN 95 DEG. TEMPS. INSIDE CAR 115 DEG. PLUS. COMPUTER PROTECTS DRIVE TRANE OVER LIFE & SAFETY! WHEN IT RESET AFTER 30 MIN. ENGINE CHECK LIGHT CAME ON. NO ACTUAL MESSAGE. NO WAY TO CHECK TRANSMISSION FLUID LEVELS! NO OPTION TO ADD FLUID. ONLY DEALER SERVICE OPTION TO CHECK OR REMEDY. THIS IS UNACCEPTABLE. I FIGURED BY-PASS BY TURNING TRANSMISSION TO PARK BEFORE EACH FULL STOP. KEPT RUNNING FOR 300 MILES ON RETURN HOME TO SAFETY. ERROR MESSAGE IS APPROPRIATE. SAFETY OVER-RIDE IS APPROPRIATE WITH WARNING SIGNAL LIKE NO SEAT-BELT ALARM. SHUT-DOWN OF ALL SYSTEMS IS ABSURD RESPONSE TO LOW FLUID LEVELS. ADD MEANS TO READ FLUID LEVELS, MECH. OR ELECTRONICALLY. ADD METHOD TO RESTORE FLUIDS W/O DEALER SERVICE. MY COMPANY OWNS 2 FORD EXPLORERS & FORMER FORD VEHICLES.
Mfg Campaign: 11355021
Recall Date: Sep 14, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
TOTAL ELECTRICAL SHUTDOWN WHEN STOPPED AT TURN LANE OF 6 LANE HWY INTERSECTION. REPORTEDLY DUE TO LOW TRANSMISSION FLUID AUTOMATIC SHUT-DOWN. VEHICLE WAS RECALL BUY-BACK REPAIR TO TRANSMISSION COOLER FAILED TO CORRECT LEAKING LINE CONNECTIONS. NO WARNING. SHUTS DOWN ALL POWER TO ALL SYSTEMS. NO WARNING FLASHER. NO WINDOW POWER; NO DOOR LOCK CONTROLS. RESET AFTER 30 MIN. STRANDED IN CENTER TURN LANE; COULD NOT OPEN WINDOWS, REAR HATCH, OR DOORS. HAD DISABLED WIFE & 3 DOGS IN 95 DEG. TEMPS. INSIDE CAR 115 DEG. PLUS. COMPUTER PROTECTS DRIVE TRANE OVER LIFE & SAFETY! WHEN IT RESET AFTER 30 MIN. ENGINE CHECK LIGHT CAME ON. NO ACTUAL MESSAGE. NO WAY TO CHECK TRANSMISSION FLUID LEVELS! NO OPTION TO ADD FLUID. ONLY DEALER SERVICE OPTION TO CHECK OR REMEDY. THIS IS UNACCEPTABLE. I FIGURED BY-PASS BY TURNING TRANSMISSION TO PARK BEFORE EACH FULL STOP. KEPT RUNNING FOR 300 MILES ON RETURN HOME TO SAFETY. ERROR MESSAGE IS APPROPRIATE. SAFETY OVER-RIDE IS APPROPRIATE WITH WARNING SIGNAL LIKE NO SEAT-BELT ALARM. SHUT-DOWN OF ALL SYSTEMS IS ABSURD RESPONSE TO LOW FLUID LEVELS. ADD MEANS TO READ FLUID LEVELS, MECH. OR ELECTRONICALLY. ADD METHOD TO RESTORE FLUIDS W/O DEALER SERVICE. MY COMPANY OWNS 2 FORD EXPLORERS & FORMER FORD VEHICLES.
Corrective Action:
TOTAL ELECTRICAL SHUTDOWN WHEN STOPPED AT TURN LANE OF 6 LANE HWY INTERSECTION. REPORTEDLY DUE TO LOW TRANSMISSION FLUID AUTOMATIC SHUT-DOWN. VEHICLE WAS RECALL BUY-BACK REPAIR TO TRANSMISSION COOLER FAILED TO CORRECT LEAKING LINE CONNECTIONS. NO WARNING. SHUTS DOWN ALL POWER TO ALL SYSTEMS. NO WARNING FLASHER. NO WINDOW POWER; NO DOOR LOCK CONTROLS. RESET AFTER 30 MIN. STRANDED IN CENTER TURN LANE; COULD NOT OPEN WINDOWS, REAR HATCH, OR DOORS. HAD DISABLED WIFE & 3 DOGS IN 95 DEG. TEMPS. INSIDE CAR 115 DEG. PLUS. COMPUTER PROTECTS DRIVE TRANE OVER LIFE & SAFETY! WHEN IT RESET AFTER 30 MIN. ENGINE CHECK LIGHT CAME ON. NO ACTUAL MESSAGE. NO WAY TO CHECK TRANSMISSION FLUID LEVELS! NO OPTION TO ADD FLUID. ONLY DEALER SERVICE OPTION TO CHECK OR REMEDY. THIS IS UNACCEPTABLE. I FIGURED BY-PASS BY TURNING TRANSMISSION TO PARK BEFORE EACH FULL STOP. KEPT RUNNING FOR 300 MILES ON RETURN HOME TO SAFETY. ERROR MESSAGE IS APPROPRIATE. SAFETY OVER-RIDE IS APPROPRIATE WITH WARNING SIGNAL LIKE NO SEAT-BELT ALARM. SHUT-DOWN OF ALL SYSTEMS IS ABSURD RESPONSE TO LOW FLUID LEVELS. ADD MEANS TO READ FLUID LEVELS, MECH. OR ELECTRONICALLY. ADD METHOD TO RESTORE FLUIDS W/O DEALER SERVICE. MY COMPANY OWNS 2 FORD EXPLORERS & FORMER FORD VEHICLES.
Additional Notes:
TOTAL ELECTRICAL SHUTDOWN WHEN STOPPED AT TURN LANE OF 6 LANE HWY INTERSECTION. REPORTEDLY DUE TO LOW TRANSMISSION FLUID AUTOMATIC SHUT-DOWN. VEHICLE WAS RECALL BUY-BACK REPAIR TO TRANSMISSION COOLER FAILED TO CORRECT LEAKING LINE CONNECTIONS. NO WARNING. SHUTS DOWN ALL POWER TO ALL SYSTEMS. NO WARNING FLASHER. NO WINDOW POWER; NO DOOR LOCK CONTROLS. RESET AFTER 30 MIN. STRANDED IN CENTER TURN LANE; COULD NOT OPEN WINDOWS, REAR HATCH, OR DOORS. HAD DISABLED WIFE & 3 DOGS IN 95 DEG. TEMPS. INSIDE CAR 115 DEG. PLUS. COMPUTER PROTECTS DRIVE TRANE OVER LIFE & SAFETY! WHEN IT RESET AFTER 30 MIN. ENGINE CHECK LIGHT CAME ON. NO ACTUAL MESSAGE. NO WAY TO CHECK TRANSMISSION FLUID LEVELS! NO OPTION TO ADD FLUID. ONLY DEALER SERVICE OPTION TO CHECK OR REMEDY. THIS IS UNACCEPTABLE. I FIGURED BY-PASS BY TURNING TRANSMISSION TO PARK BEFORE EACH FULL STOP. KEPT RUNNING FOR 300 MILES ON RETURN HOME TO SAFETY. ERROR MESSAGE IS APPROPRIATE. SAFETY OVER-RIDE IS APPROPRIATE WITH WARNING SIGNAL LIKE NO SEAT-BELT ALARM. SHUT-DOWN OF ALL SYSTEMS IS ABSURD RESPONSE TO LOW FLUID LEVELS. ADD MEANS TO READ FLUID LEVELS, MECH. OR ELECTRONICALLY. ADD METHOD TO RESTORE FLUIDS W/O DEALER SERVICE. MY COMPANY OWNS 2 FORD EXPLORERS & FORMER FORD VEHICLES.
Mfg Campaign: 11355021
Recall Date: Sep 14, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TOTAL ELECTRICAL SHUTDOWN WHEN STOPPED AT TURN LANE OF 6 LANE HWY INTERSECTION. REPORTEDLY DUE TO LOW TRANSMISSION FLUID AUTOMATIC SHUT-DOWN. VEHICLE WAS RECALL BUY-BACK REPAIR TO TRANSMISSION COOLER FAILED TO CORRECT LEAKING LINE CONNECTIONS. NO WARNING. SHUTS DOWN ALL POWER TO ALL SYSTEMS. NO WARNING FLASHER. NO WINDOW POWER; NO DOOR LOCK CONTROLS. RESET AFTER 30 MIN. STRANDED IN CENTER TURN LANE; COULD NOT OPEN WINDOWS, REAR HATCH, OR DOORS. HAD DISABLED WIFE & 3 DOGS IN 95 DEG. TEMPS. INSIDE CAR 115 DEG. PLUS. COMPUTER PROTECTS DRIVE TRANE OVER LIFE & SAFETY! WHEN IT RESET AFTER 30 MIN. ENGINE CHECK LIGHT CAME ON. NO ACTUAL MESSAGE. NO WAY TO CHECK TRANSMISSION FLUID LEVELS! NO OPTION TO ADD FLUID. ONLY DEALER SERVICE OPTION TO CHECK OR REMEDY. THIS IS UNACCEPTABLE. I FIGURED BY-PASS BY TURNING TRANSMISSION TO PARK BEFORE EACH FULL STOP. KEPT RUNNING FOR 300 MILES ON RETURN HOME TO SAFETY. ERROR MESSAGE IS APPROPRIATE. SAFETY OVER-RIDE IS APPROPRIATE WITH WARNING SIGNAL LIKE NO SEAT-BELT ALARM. SHUT-DOWN OF ALL SYSTEMS IS ABSURD RESPONSE TO LOW FLUID LEVELS. ADD MEANS TO READ FLUID LEVELS, MECH. OR ELECTRONICALLY. ADD METHOD TO RESTORE FLUIDS W/O DEALER SERVICE. MY COMPANY OWNS 2 FORD EXPLORERS & FORMER FORD VEHICLES.
Corrective Action:
TOTAL ELECTRICAL SHUTDOWN WHEN STOPPED AT TURN LANE OF 6 LANE HWY INTERSECTION. REPORTEDLY DUE TO LOW TRANSMISSION FLUID AUTOMATIC SHUT-DOWN. VEHICLE WAS RECALL BUY-BACK REPAIR TO TRANSMISSION COOLER FAILED TO CORRECT LEAKING LINE CONNECTIONS. NO WARNING. SHUTS DOWN ALL POWER TO ALL SYSTEMS. NO WARNING FLASHER. NO WINDOW POWER; NO DOOR LOCK CONTROLS. RESET AFTER 30 MIN. STRANDED IN CENTER TURN LANE; COULD NOT OPEN WINDOWS, REAR HATCH, OR DOORS. HAD DISABLED WIFE & 3 DOGS IN 95 DEG. TEMPS. INSIDE CAR 115 DEG. PLUS. COMPUTER PROTECTS DRIVE TRANE OVER LIFE & SAFETY! WHEN IT RESET AFTER 30 MIN. ENGINE CHECK LIGHT CAME ON. NO ACTUAL MESSAGE. NO WAY TO CHECK TRANSMISSION FLUID LEVELS! NO OPTION TO ADD FLUID. ONLY DEALER SERVICE OPTION TO CHECK OR REMEDY. THIS IS UNACCEPTABLE. I FIGURED BY-PASS BY TURNING TRANSMISSION TO PARK BEFORE EACH FULL STOP. KEPT RUNNING FOR 300 MILES ON RETURN HOME TO SAFETY. ERROR MESSAGE IS APPROPRIATE. SAFETY OVER-RIDE IS APPROPRIATE WITH WARNING SIGNAL LIKE NO SEAT-BELT ALARM. SHUT-DOWN OF ALL SYSTEMS IS ABSURD RESPONSE TO LOW FLUID LEVELS. ADD MEANS TO READ FLUID LEVELS, MECH. OR ELECTRONICALLY. ADD METHOD TO RESTORE FLUIDS W/O DEALER SERVICE. MY COMPANY OWNS 2 FORD EXPLORERS & FORMER FORD VEHICLES.
Additional Notes:
TOTAL ELECTRICAL SHUTDOWN WHEN STOPPED AT TURN LANE OF 6 LANE HWY INTERSECTION. REPORTEDLY DUE TO LOW TRANSMISSION FLUID AUTOMATIC SHUT-DOWN. VEHICLE WAS RECALL BUY-BACK REPAIR TO TRANSMISSION COOLER FAILED TO CORRECT LEAKING LINE CONNECTIONS. NO WARNING. SHUTS DOWN ALL POWER TO ALL SYSTEMS. NO WARNING FLASHER. NO WINDOW POWER; NO DOOR LOCK CONTROLS. RESET AFTER 30 MIN. STRANDED IN CENTER TURN LANE; COULD NOT OPEN WINDOWS, REAR HATCH, OR DOORS. HAD DISABLED WIFE & 3 DOGS IN 95 DEG. TEMPS. INSIDE CAR 115 DEG. PLUS. COMPUTER PROTECTS DRIVE TRANE OVER LIFE & SAFETY! WHEN IT RESET AFTER 30 MIN. ENGINE CHECK LIGHT CAME ON. NO ACTUAL MESSAGE. NO WAY TO CHECK TRANSMISSION FLUID LEVELS! NO OPTION TO ADD FLUID. ONLY DEALER SERVICE OPTION TO CHECK OR REMEDY. THIS IS UNACCEPTABLE. I FIGURED BY-PASS BY TURNING TRANSMISSION TO PARK BEFORE EACH FULL STOP. KEPT RUNNING FOR 300 MILES ON RETURN HOME TO SAFETY. ERROR MESSAGE IS APPROPRIATE. SAFETY OVER-RIDE IS APPROPRIATE WITH WARNING SIGNAL LIKE NO SEAT-BELT ALARM. SHUT-DOWN OF ALL SYSTEMS IS ABSURD RESPONSE TO LOW FLUID LEVELS. ADD MEANS TO READ FLUID LEVELS, MECH. OR ELECTRONICALLY. ADD METHOD TO RESTORE FLUIDS W/O DEALER SERVICE. MY COMPANY OWNS 2 FORD EXPLORERS & FORMER FORD VEHICLES.
Mfg Campaign: 11355021
Recall Date: Sep 14, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE DRIVING ACROSS STATE, AUG 3, THE TRANSMISSION EXPERIENCED HARD SHIFTING BETWEEN FIRST AND SECOND GEAR AND NO WARNING LIGHT CAME ON THE DASHBOARD. WHEN TAKING IT TO THE DEALER THE NEXT MORNING THE CAR, ON IT'S OWN, WENT INTO PARK AND WOULD NOT SHIFT OUT. THIS WAS FRIGHTENING AS IT JUST IT'S SELF DOWN SHUT DOWN. IT WAS TOWED TO THE DEALERSHIP WHERE THEY FOUND A MANUAL OVERRIDE SWITCH TO FREE IT. THE CAR WAS LEAKING TRANSMISSION FLUID AND A NEW CASE INSTALLED. WHILE DRIVING IT OFF THE LOT, IT STARTED DOING IT AGAIN. THEY LOOKED AT IT FOR A SECOND TIME, AUG 10, AND SAID A SENSOR NEEDED TO BE RESET SO IT COULD "RELEARN MY DRIVING HABITS" ONCE AGAIN, DRIVING IT OFF THE LOT, IT STILL HAD ISSUES SHIFTING BUT NOT AS HARD. I GAVE IT THE 2 WEEKS THEY SAID IT WOULD TAKE FOR IT TO RELEARN AND IT MADE IT WORSE! ON SEPT 3, IT THEN SHIFTED HARD WHEN DECELERATING FROM SECOND TO FIRS AND TOOK IT STRAIGHT TO THE DEALERSHIP. WHILE GOING 50MPH IT DID A HARD SHIFT AND THEN STARTED TO DECELERATE ON IT'S OWN LIKE A BREAK WAS BEING PUSHED AND THEN HARD SHIFT OUT OF IT. IT IS NOW IN THE SHOP AGAIN, 3RD TIME IN ONE MONTH, WAITING FOR A SENSOR FROM A TSB THAT CAME OUT SEPT 1 THAT "SHOULD FIX THE PROBLEM" BUT THE PART IS ON BACK ORDER UNTIL OCTOBER. I BOUGHT A BRAND NEW 2020 EXPLORER IN FEBRUARY AND THIS IS OUTRAGEOUS AND HAD THIS MANY TRANSMISSION ISSUES. THESE BANDAGES ARE NOT HELPING.
Corrective Action:
WHILE DRIVING ACROSS STATE, AUG 3, THE TRANSMISSION EXPERIENCED HARD SHIFTING BETWEEN FIRST AND SECOND GEAR AND NO WARNING LIGHT CAME ON THE DASHBOARD. WHEN TAKING IT TO THE DEALER THE NEXT MORNING THE CAR, ON IT'S OWN, WENT INTO PARK AND WOULD NOT SHIFT OUT. THIS WAS FRIGHTENING AS IT JUST IT'S SELF DOWN SHUT DOWN. IT WAS TOWED TO THE DEALERSHIP WHERE THEY FOUND A MANUAL OVERRIDE SWITCH TO FREE IT. THE CAR WAS LEAKING TRANSMISSION FLUID AND A NEW CASE INSTALLED. WHILE DRIVING IT OFF THE LOT, IT STARTED DOING IT AGAIN. THEY LOOKED AT IT FOR A SECOND TIME, AUG 10, AND SAID A SENSOR NEEDED TO BE RESET SO IT COULD "RELEARN MY DRIVING HABITS" ONCE AGAIN, DRIVING IT OFF THE LOT, IT STILL HAD ISSUES SHIFTING BUT NOT AS HARD. I GAVE IT THE 2 WEEKS THEY SAID IT WOULD TAKE FOR IT TO RELEARN AND IT MADE IT WORSE! ON SEPT 3, IT THEN SHIFTED HARD WHEN DECELERATING FROM SECOND TO FIRS AND TOOK IT STRAIGHT TO THE DEALERSHIP. WHILE GOING 50MPH IT DID A HARD SHIFT AND THEN STARTED TO DECELERATE ON IT'S OWN LIKE A BREAK WAS BEING PUSHED AND THEN HARD SHIFT OUT OF IT. IT IS NOW IN THE SHOP AGAIN, 3RD TIME IN ONE MONTH, WAITING FOR A SENSOR FROM A TSB THAT CAME OUT SEPT 1 THAT "SHOULD FIX THE PROBLEM" BUT THE PART IS ON BACK ORDER UNTIL OCTOBER. I BOUGHT A BRAND NEW 2020 EXPLORER IN FEBRUARY AND THIS IS OUTRAGEOUS AND HAD THIS MANY TRANSMISSION ISSUES. THESE BANDAGES ARE NOT HELPING.
Additional Notes:
WHILE DRIVING ACROSS STATE, AUG 3, THE TRANSMISSION EXPERIENCED HARD SHIFTING BETWEEN FIRST AND SECOND GEAR AND NO WARNING LIGHT CAME ON THE DASHBOARD. WHEN TAKING IT TO THE DEALER THE NEXT MORNING THE CAR, ON IT'S OWN, WENT INTO PARK AND WOULD NOT SHIFT OUT. THIS WAS FRIGHTENING AS IT JUST IT'S SELF DOWN SHUT DOWN. IT WAS TOWED TO THE DEALERSHIP WHERE THEY FOUND A MANUAL OVERRIDE SWITCH TO FREE IT. THE CAR WAS LEAKING TRANSMISSION FLUID AND A NEW CASE INSTALLED. WHILE DRIVING IT OFF THE LOT, IT STARTED DOING IT AGAIN. THEY LOOKED AT IT FOR A SECOND TIME, AUG 10, AND SAID A SENSOR NEEDED TO BE RESET SO IT COULD "RELEARN MY DRIVING HABITS" ONCE AGAIN, DRIVING IT OFF THE LOT, IT STILL HAD ISSUES SHIFTING BUT NOT AS HARD. I GAVE IT THE 2 WEEKS THEY SAID IT WOULD TAKE FOR IT TO RELEARN AND IT MADE IT WORSE! ON SEPT 3, IT THEN SHIFTED HARD WHEN DECELERATING FROM SECOND TO FIRS AND TOOK IT STRAIGHT TO THE DEALERSHIP. WHILE GOING 50MPH IT DID A HARD SHIFT AND THEN STARTED TO DECELERATE ON IT'S OWN LIKE A BREAK WAS BEING PUSHED AND THEN HARD SHIFT OUT OF IT. IT IS NOW IN THE SHOP AGAIN, 3RD TIME IN ONE MONTH, WAITING FOR A SENSOR FROM A TSB THAT CAME OUT SEPT 1 THAT "SHOULD FIX THE PROBLEM" BUT THE PART IS ON BACK ORDER UNTIL OCTOBER. I BOUGHT A BRAND NEW 2020 EXPLORER IN FEBRUARY AND THIS IS OUTRAGEOUS AND HAD THIS MANY TRANSMISSION ISSUES. THESE BANDAGES ARE NOT HELPING.
Mfg Campaign: 11353637
Recall Date: Sep 8, 2020
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
STARTING ABOUT THE BEGINNING OF JULY MY NEW 2020 EXPLORER ST STARTED SLAMMING ON THE BRAKES IN REVERSE, WITH NO OBJECTS NEAR BY. THEN IT STARTED THROWING A FAULT FOR THE REVERSE BRAKING SYSTEM. I HAVE HAD THE VEHICLE BACK TO THE DEALER 3 TIMES FOR THE SAME ISSUE. AFTER THE SECOND TIME IT HAD MORE FAULT CODES FOR HILL ASSIST, FORWARD COLLISION, AND ADVANCED TRAC. AFTER THE THIRD TIME AT DEALER THEY ASSURED ME THE ISSUE WAS FIXED. NEEDLESS TO SAY IT IS HAVING THE ISSUES AGAIN. I HAVE ALSO HAD THE CHECK ENGINE LIGHT COME ON AND THEY DETERMINED THE TEMP SENSOR NEEDED TO BE REPLACED. THE FLEX PIPE IS MAKING A HORRIBLE NOISE AS WELL AND THE SOLUTION WAS TO PUT A CLAMP ON IT AND THE SOUND IS MUCH BETTER BUT STILL THERE! THIS VEHICLE SEEMS TO BE A LEMON.
Corrective Action:
STARTING ABOUT THE BEGINNING OF JULY MY NEW 2020 EXPLORER ST STARTED SLAMMING ON THE BRAKES IN REVERSE, WITH NO OBJECTS NEAR BY. THEN IT STARTED THROWING A FAULT FOR THE REVERSE BRAKING SYSTEM. I HAVE HAD THE VEHICLE BACK TO THE DEALER 3 TIMES FOR THE SAME ISSUE. AFTER THE SECOND TIME IT HAD MORE FAULT CODES FOR HILL ASSIST, FORWARD COLLISION, AND ADVANCED TRAC. AFTER THE THIRD TIME AT DEALER THEY ASSURED ME THE ISSUE WAS FIXED. NEEDLESS TO SAY IT IS HAVING THE ISSUES AGAIN. I HAVE ALSO HAD THE CHECK ENGINE LIGHT COME ON AND THEY DETERMINED THE TEMP SENSOR NEEDED TO BE REPLACED. THE FLEX PIPE IS MAKING A HORRIBLE NOISE AS WELL AND THE SOLUTION WAS TO PUT A CLAMP ON IT AND THE SOUND IS MUCH BETTER BUT STILL THERE! THIS VEHICLE SEEMS TO BE A LEMON.
Additional Notes:
STARTING ABOUT THE BEGINNING OF JULY MY NEW 2020 EXPLORER ST STARTED SLAMMING ON THE BRAKES IN REVERSE, WITH NO OBJECTS NEAR BY. THEN IT STARTED THROWING A FAULT FOR THE REVERSE BRAKING SYSTEM. I HAVE HAD THE VEHICLE BACK TO THE DEALER 3 TIMES FOR THE SAME ISSUE. AFTER THE SECOND TIME IT HAD MORE FAULT CODES FOR HILL ASSIST, FORWARD COLLISION, AND ADVANCED TRAC. AFTER THE THIRD TIME AT DEALER THEY ASSURED ME THE ISSUE WAS FIXED. NEEDLESS TO SAY IT IS HAVING THE ISSUES AGAIN. I HAVE ALSO HAD THE CHECK ENGINE LIGHT COME ON AND THEY DETERMINED THE TEMP SENSOR NEEDED TO BE REPLACED. THE FLEX PIPE IS MAKING A HORRIBLE NOISE AS WELL AND THE SOLUTION WAS TO PUT A CLAMP ON IT AND THE SOUND IS MUCH BETTER BUT STILL THERE! THIS VEHICLE SEEMS TO BE A LEMON.
Mfg Campaign: 11353560
Recall Date: Sep 7, 2020
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
STARTING ABOUT THE BEGINNING OF JULY MY NEW 2020 EXPLORER ST STARTED SLAMMING ON THE BRAKES IN REVERSE, WITH NO OBJECTS NEAR BY. THEN IT STARTED THROWING A FAULT FOR THE REVERSE BRAKING SYSTEM. I HAVE HAD THE VEHICLE BACK TO THE DEALER 3 TIMES FOR THE SAME ISSUE. AFTER THE SECOND TIME IT HAD MORE FAULT CODES FOR HILL ASSIST, FORWARD COLLISION, AND ADVANCED TRAC. AFTER THE THIRD TIME AT DEALER THEY ASSURED ME THE ISSUE WAS FIXED. NEEDLESS TO SAY IT IS HAVING THE ISSUES AGAIN. I HAVE ALSO HAD THE CHECK ENGINE LIGHT COME ON AND THEY DETERMINED THE TEMP SENSOR NEEDED TO BE REPLACED. THE FLEX PIPE IS MAKING A HORRIBLE NOISE AS WELL AND THE SOLUTION WAS TO PUT A CLAMP ON IT AND THE SOUND IS MUCH BETTER BUT STILL THERE! THIS VEHICLE SEEMS TO BE A LEMON.
Corrective Action:
STARTING ABOUT THE BEGINNING OF JULY MY NEW 2020 EXPLORER ST STARTED SLAMMING ON THE BRAKES IN REVERSE, WITH NO OBJECTS NEAR BY. THEN IT STARTED THROWING A FAULT FOR THE REVERSE BRAKING SYSTEM. I HAVE HAD THE VEHICLE BACK TO THE DEALER 3 TIMES FOR THE SAME ISSUE. AFTER THE SECOND TIME IT HAD MORE FAULT CODES FOR HILL ASSIST, FORWARD COLLISION, AND ADVANCED TRAC. AFTER THE THIRD TIME AT DEALER THEY ASSURED ME THE ISSUE WAS FIXED. NEEDLESS TO SAY IT IS HAVING THE ISSUES AGAIN. I HAVE ALSO HAD THE CHECK ENGINE LIGHT COME ON AND THEY DETERMINED THE TEMP SENSOR NEEDED TO BE REPLACED. THE FLEX PIPE IS MAKING A HORRIBLE NOISE AS WELL AND THE SOLUTION WAS TO PUT A CLAMP ON IT AND THE SOUND IS MUCH BETTER BUT STILL THERE! THIS VEHICLE SEEMS TO BE A LEMON.
Additional Notes:
STARTING ABOUT THE BEGINNING OF JULY MY NEW 2020 EXPLORER ST STARTED SLAMMING ON THE BRAKES IN REVERSE, WITH NO OBJECTS NEAR BY. THEN IT STARTED THROWING A FAULT FOR THE REVERSE BRAKING SYSTEM. I HAVE HAD THE VEHICLE BACK TO THE DEALER 3 TIMES FOR THE SAME ISSUE. AFTER THE SECOND TIME IT HAD MORE FAULT CODES FOR HILL ASSIST, FORWARD COLLISION, AND ADVANCED TRAC. AFTER THE THIRD TIME AT DEALER THEY ASSURED ME THE ISSUE WAS FIXED. NEEDLESS TO SAY IT IS HAVING THE ISSUES AGAIN. I HAVE ALSO HAD THE CHECK ENGINE LIGHT COME ON AND THEY DETERMINED THE TEMP SENSOR NEEDED TO BE REPLACED. THE FLEX PIPE IS MAKING A HORRIBLE NOISE AS WELL AND THE SOLUTION WAS TO PUT A CLAMP ON IT AND THE SOUND IS MUCH BETTER BUT STILL THERE! THIS VEHICLE SEEMS TO BE A LEMON.
Mfg Campaign: 11353560
Recall Date: Sep 7, 2020
Ford Motor Company
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
STARTING ABOUT THE BEGINNING OF JULY MY NEW 2020 EXPLORER ST STARTED SLAMMING ON THE BRAKES IN REVERSE, WITH NO OBJECTS NEAR BY. THEN IT STARTED THROWING A FAULT FOR THE REVERSE BRAKING SYSTEM. I HAVE HAD THE VEHICLE BACK TO THE DEALER 3 TIMES FOR THE SAME ISSUE. AFTER THE SECOND TIME IT HAD MORE FAULT CODES FOR HILL ASSIST, FORWARD COLLISION, AND ADVANCED TRAC. AFTER THE THIRD TIME AT DEALER THEY ASSURED ME THE ISSUE WAS FIXED. NEEDLESS TO SAY IT IS HAVING THE ISSUES AGAIN. I HAVE ALSO HAD THE CHECK ENGINE LIGHT COME ON AND THEY DETERMINED THE TEMP SENSOR NEEDED TO BE REPLACED. THE FLEX PIPE IS MAKING A HORRIBLE NOISE AS WELL AND THE SOLUTION WAS TO PUT A CLAMP ON IT AND THE SOUND IS MUCH BETTER BUT STILL THERE! THIS VEHICLE SEEMS TO BE A LEMON.
Corrective Action:
STARTING ABOUT THE BEGINNING OF JULY MY NEW 2020 EXPLORER ST STARTED SLAMMING ON THE BRAKES IN REVERSE, WITH NO OBJECTS NEAR BY. THEN IT STARTED THROWING A FAULT FOR THE REVERSE BRAKING SYSTEM. I HAVE HAD THE VEHICLE BACK TO THE DEALER 3 TIMES FOR THE SAME ISSUE. AFTER THE SECOND TIME IT HAD MORE FAULT CODES FOR HILL ASSIST, FORWARD COLLISION, AND ADVANCED TRAC. AFTER THE THIRD TIME AT DEALER THEY ASSURED ME THE ISSUE WAS FIXED. NEEDLESS TO SAY IT IS HAVING THE ISSUES AGAIN. I HAVE ALSO HAD THE CHECK ENGINE LIGHT COME ON AND THEY DETERMINED THE TEMP SENSOR NEEDED TO BE REPLACED. THE FLEX PIPE IS MAKING A HORRIBLE NOISE AS WELL AND THE SOLUTION WAS TO PUT A CLAMP ON IT AND THE SOUND IS MUCH BETTER BUT STILL THERE! THIS VEHICLE SEEMS TO BE A LEMON.
Additional Notes:
STARTING ABOUT THE BEGINNING OF JULY MY NEW 2020 EXPLORER ST STARTED SLAMMING ON THE BRAKES IN REVERSE, WITH NO OBJECTS NEAR BY. THEN IT STARTED THROWING A FAULT FOR THE REVERSE BRAKING SYSTEM. I HAVE HAD THE VEHICLE BACK TO THE DEALER 3 TIMES FOR THE SAME ISSUE. AFTER THE SECOND TIME IT HAD MORE FAULT CODES FOR HILL ASSIST, FORWARD COLLISION, AND ADVANCED TRAC. AFTER THE THIRD TIME AT DEALER THEY ASSURED ME THE ISSUE WAS FIXED. NEEDLESS TO SAY IT IS HAVING THE ISSUES AGAIN. I HAVE ALSO HAD THE CHECK ENGINE LIGHT COME ON AND THEY DETERMINED THE TEMP SENSOR NEEDED TO BE REPLACED. THE FLEX PIPE IS MAKING A HORRIBLE NOISE AS WELL AND THE SOLUTION WAS TO PUT A CLAMP ON IT AND THE SOUND IS MUCH BETTER BUT STILL THERE! THIS VEHICLE SEEMS TO BE A LEMON.
Mfg Campaign: 11353560
Recall Date: Sep 7, 2020
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
ON SATURDAY AUGUST 22, I DROVE MY 2020 FORD EXPLORER SPORT TO WORK IN MY COMPANY PARKING LOT. WHEN I ATTEMPTED TO LEAVE WORK TO GO HOME, AFTER STARTING THE CAR, I RECEIVED A SUCCESSION OF WARNING NOTICES - HILL START ASSIST NOT AVAILABLE / REVERSE BRAKE ASSIST NOT AVAILABLE / PRE-COLLISION ASSIST NOT AVAILABLE / SERVICE ADVANCE TRAC / STEERING LOSS - STOP SAFELY. THE CAR WAS BRAND NEW, NOT EVEN A YEAR OLD AND HAS ONLY 7,000 MILES. THE CAR WAS TOWED TO SUMMIT FORD IN SIVERTHORNE COLORADO ON AUGUST 23 WHERE IT HAS BEEN FOR TWO WEEKS. IT IS ABSOLUTELY OUTRAGEOUS THAT A RELATIVELY NEW CAR WOULD HAVE A CATASTROPHIC FAILURE OF THE STEERING SYSTEM WITHOUT WARNING LEAVING ME WITHOUT A VEHICLE FOR OVER TWO WEEKS. NEEDLESS TO SAY, I WILL NEVER PURCHASE ANOTHER FORD PRODUCT BUT THEY NEED TO BE HELD ACCOUNTABLE FOR THE INCONVENIENCE THEY HAVE CAUSED ME WITH THIS OBVIOUSLY INFERIOR PRODUCT.
Corrective Action:
ON SATURDAY AUGUST 22, I DROVE MY 2020 FORD EXPLORER SPORT TO WORK IN MY COMPANY PARKING LOT. WHEN I ATTEMPTED TO LEAVE WORK TO GO HOME, AFTER STARTING THE CAR, I RECEIVED A SUCCESSION OF WARNING NOTICES - HILL START ASSIST NOT AVAILABLE / REVERSE BRAKE ASSIST NOT AVAILABLE / PRE-COLLISION ASSIST NOT AVAILABLE / SERVICE ADVANCE TRAC / STEERING LOSS - STOP SAFELY. THE CAR WAS BRAND NEW, NOT EVEN A YEAR OLD AND HAS ONLY 7,000 MILES. THE CAR WAS TOWED TO SUMMIT FORD IN SIVERTHORNE COLORADO ON AUGUST 23 WHERE IT HAS BEEN FOR TWO WEEKS. IT IS ABSOLUTELY OUTRAGEOUS THAT A RELATIVELY NEW CAR WOULD HAVE A CATASTROPHIC FAILURE OF THE STEERING SYSTEM WITHOUT WARNING LEAVING ME WITHOUT A VEHICLE FOR OVER TWO WEEKS. NEEDLESS TO SAY, I WILL NEVER PURCHASE ANOTHER FORD PRODUCT BUT THEY NEED TO BE HELD ACCOUNTABLE FOR THE INCONVENIENCE THEY HAVE CAUSED ME WITH THIS OBVIOUSLY INFERIOR PRODUCT.
Additional Notes:
ON SATURDAY AUGUST 22, I DROVE MY 2020 FORD EXPLORER SPORT TO WORK IN MY COMPANY PARKING LOT. WHEN I ATTEMPTED TO LEAVE WORK TO GO HOME, AFTER STARTING THE CAR, I RECEIVED A SUCCESSION OF WARNING NOTICES - HILL START ASSIST NOT AVAILABLE / REVERSE BRAKE ASSIST NOT AVAILABLE / PRE-COLLISION ASSIST NOT AVAILABLE / SERVICE ADVANCE TRAC / STEERING LOSS - STOP SAFELY. THE CAR WAS BRAND NEW, NOT EVEN A YEAR OLD AND HAS ONLY 7,000 MILES. THE CAR WAS TOWED TO SUMMIT FORD IN SIVERTHORNE COLORADO ON AUGUST 23 WHERE IT HAS BEEN FOR TWO WEEKS. IT IS ABSOLUTELY OUTRAGEOUS THAT A RELATIVELY NEW CAR WOULD HAVE A CATASTROPHIC FAILURE OF THE STEERING SYSTEM WITHOUT WARNING LEAVING ME WITHOUT A VEHICLE FOR OVER TWO WEEKS. NEEDLESS TO SAY, I WILL NEVER PURCHASE ANOTHER FORD PRODUCT BUT THEY NEED TO BE HELD ACCOUNTABLE FOR THE INCONVENIENCE THEY HAVE CAUSED ME WITH THIS OBVIOUSLY INFERIOR PRODUCT.
Mfg Campaign: 11352988
Recall Date: Sep 3, 2020
Ford Motor Company
Defect Description:
SUSPENSION
Potential Consequences:
ON SATURDAY AUGUST 22, I DROVE MY 2020 FORD EXPLORER SPORT TO WORK IN MY COMPANY PARKING LOT. WHEN I ATTEMPTED TO LEAVE WORK TO GO HOME, AFTER STARTING THE CAR, I RECEIVED A SUCCESSION OF WARNING NOTICES - HILL START ASSIST NOT AVAILABLE / REVERSE BRAKE ASSIST NOT AVAILABLE / PRE-COLLISION ASSIST NOT AVAILABLE / SERVICE ADVANCE TRAC / STEERING LOSS - STOP SAFELY. THE CAR WAS BRAND NEW, NOT EVEN A YEAR OLD AND HAS ONLY 7,000 MILES. THE CAR WAS TOWED TO SUMMIT FORD IN SIVERTHORNE COLORADO ON AUGUST 23 WHERE IT HAS BEEN FOR TWO WEEKS. IT IS ABSOLUTELY OUTRAGEOUS THAT A RELATIVELY NEW CAR WOULD HAVE A CATASTROPHIC FAILURE OF THE STEERING SYSTEM WITHOUT WARNING LEAVING ME WITHOUT A VEHICLE FOR OVER TWO WEEKS. NEEDLESS TO SAY, I WILL NEVER PURCHASE ANOTHER FORD PRODUCT BUT THEY NEED TO BE HELD ACCOUNTABLE FOR THE INCONVENIENCE THEY HAVE CAUSED ME WITH THIS OBVIOUSLY INFERIOR PRODUCT.
Corrective Action:
ON SATURDAY AUGUST 22, I DROVE MY 2020 FORD EXPLORER SPORT TO WORK IN MY COMPANY PARKING LOT. WHEN I ATTEMPTED TO LEAVE WORK TO GO HOME, AFTER STARTING THE CAR, I RECEIVED A SUCCESSION OF WARNING NOTICES - HILL START ASSIST NOT AVAILABLE / REVERSE BRAKE ASSIST NOT AVAILABLE / PRE-COLLISION ASSIST NOT AVAILABLE / SERVICE ADVANCE TRAC / STEERING LOSS - STOP SAFELY. THE CAR WAS BRAND NEW, NOT EVEN A YEAR OLD AND HAS ONLY 7,000 MILES. THE CAR WAS TOWED TO SUMMIT FORD IN SIVERTHORNE COLORADO ON AUGUST 23 WHERE IT HAS BEEN FOR TWO WEEKS. IT IS ABSOLUTELY OUTRAGEOUS THAT A RELATIVELY NEW CAR WOULD HAVE A CATASTROPHIC FAILURE OF THE STEERING SYSTEM WITHOUT WARNING LEAVING ME WITHOUT A VEHICLE FOR OVER TWO WEEKS. NEEDLESS TO SAY, I WILL NEVER PURCHASE ANOTHER FORD PRODUCT BUT THEY NEED TO BE HELD ACCOUNTABLE FOR THE INCONVENIENCE THEY HAVE CAUSED ME WITH THIS OBVIOUSLY INFERIOR PRODUCT.
Additional Notes:
ON SATURDAY AUGUST 22, I DROVE MY 2020 FORD EXPLORER SPORT TO WORK IN MY COMPANY PARKING LOT. WHEN I ATTEMPTED TO LEAVE WORK TO GO HOME, AFTER STARTING THE CAR, I RECEIVED A SUCCESSION OF WARNING NOTICES - HILL START ASSIST NOT AVAILABLE / REVERSE BRAKE ASSIST NOT AVAILABLE / PRE-COLLISION ASSIST NOT AVAILABLE / SERVICE ADVANCE TRAC / STEERING LOSS - STOP SAFELY. THE CAR WAS BRAND NEW, NOT EVEN A YEAR OLD AND HAS ONLY 7,000 MILES. THE CAR WAS TOWED TO SUMMIT FORD IN SIVERTHORNE COLORADO ON AUGUST 23 WHERE IT HAS BEEN FOR TWO WEEKS. IT IS ABSOLUTELY OUTRAGEOUS THAT A RELATIVELY NEW CAR WOULD HAVE A CATASTROPHIC FAILURE OF THE STEERING SYSTEM WITHOUT WARNING LEAVING ME WITHOUT A VEHICLE FOR OVER TWO WEEKS. NEEDLESS TO SAY, I WILL NEVER PURCHASE ANOTHER FORD PRODUCT BUT THEY NEED TO BE HELD ACCOUNTABLE FOR THE INCONVENIENCE THEY HAVE CAUSED ME WITH THIS OBVIOUSLY INFERIOR PRODUCT.
Mfg Campaign: 11352988
Recall Date: Sep 3, 2020
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
I HAVE HAD THIS VEHICLE SINCE FEBRUARY AND IT HAS BEEN IN THE SHOP 5 TIMES FOR VARIOUS THINGS! THERE IS A JOLT WHEN IT CHANGES GEARS AND WHEN HITTING BRAKES. I HAVE A DELAY WHEN I PUT THE CAR IN REVERSE WHICH HAS ALMOST CAUSED ACCIDENTS. IT ROLLS FORWARD, EVEN WITH MY FOOT ON THE BRAKE AND THE JERKS HARD WHEN IT FINALLY CATCHES UP AND GOES IN REVERSE. CORPORATE WILL NOT GET ME OUT OF THIS VEHICLE, EVEN AFTER IT BROKE DOWN AND HAD TO BE TOWED WHILE I WAS OUT OF STATE ON VACATION!
Corrective Action:
I HAVE HAD THIS VEHICLE SINCE FEBRUARY AND IT HAS BEEN IN THE SHOP 5 TIMES FOR VARIOUS THINGS! THERE IS A JOLT WHEN IT CHANGES GEARS AND WHEN HITTING BRAKES. I HAVE A DELAY WHEN I PUT THE CAR IN REVERSE WHICH HAS ALMOST CAUSED ACCIDENTS. IT ROLLS FORWARD, EVEN WITH MY FOOT ON THE BRAKE AND THE JERKS HARD WHEN IT FINALLY CATCHES UP AND GOES IN REVERSE. CORPORATE WILL NOT GET ME OUT OF THIS VEHICLE, EVEN AFTER IT BROKE DOWN AND HAD TO BE TOWED WHILE I WAS OUT OF STATE ON VACATION!
Additional Notes:
I HAVE HAD THIS VEHICLE SINCE FEBRUARY AND IT HAS BEEN IN THE SHOP 5 TIMES FOR VARIOUS THINGS! THERE IS A JOLT WHEN IT CHANGES GEARS AND WHEN HITTING BRAKES. I HAVE A DELAY WHEN I PUT THE CAR IN REVERSE WHICH HAS ALMOST CAUSED ACCIDENTS. IT ROLLS FORWARD, EVEN WITH MY FOOT ON THE BRAKE AND THE JERKS HARD WHEN IT FINALLY CATCHES UP AND GOES IN REVERSE. CORPORATE WILL NOT GET ME OUT OF THIS VEHICLE, EVEN AFTER IT BROKE DOWN AND HAD TO BE TOWED WHILE I WAS OUT OF STATE ON VACATION!
Mfg Campaign: 11352507
Recall Date: Sep 1, 2020
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I HAVE HAD THIS VEHICLE SINCE FEBRUARY AND IT HAS BEEN IN THE SHOP 5 TIMES FOR VARIOUS THINGS! THERE IS A JOLT WHEN IT CHANGES GEARS AND WHEN HITTING BRAKES. I HAVE A DELAY WHEN I PUT THE CAR IN REVERSE WHICH HAS ALMOST CAUSED ACCIDENTS. IT ROLLS FORWARD, EVEN WITH MY FOOT ON THE BRAKE AND THE JERKS HARD WHEN IT FINALLY CATCHES UP AND GOES IN REVERSE. CORPORATE WILL NOT GET ME OUT OF THIS VEHICLE, EVEN AFTER IT BROKE DOWN AND HAD TO BE TOWED WHILE I WAS OUT OF STATE ON VACATION!
Corrective Action:
I HAVE HAD THIS VEHICLE SINCE FEBRUARY AND IT HAS BEEN IN THE SHOP 5 TIMES FOR VARIOUS THINGS! THERE IS A JOLT WHEN IT CHANGES GEARS AND WHEN HITTING BRAKES. I HAVE A DELAY WHEN I PUT THE CAR IN REVERSE WHICH HAS ALMOST CAUSED ACCIDENTS. IT ROLLS FORWARD, EVEN WITH MY FOOT ON THE BRAKE AND THE JERKS HARD WHEN IT FINALLY CATCHES UP AND GOES IN REVERSE. CORPORATE WILL NOT GET ME OUT OF THIS VEHICLE, EVEN AFTER IT BROKE DOWN AND HAD TO BE TOWED WHILE I WAS OUT OF STATE ON VACATION!
Additional Notes:
I HAVE HAD THIS VEHICLE SINCE FEBRUARY AND IT HAS BEEN IN THE SHOP 5 TIMES FOR VARIOUS THINGS! THERE IS A JOLT WHEN IT CHANGES GEARS AND WHEN HITTING BRAKES. I HAVE A DELAY WHEN I PUT THE CAR IN REVERSE WHICH HAS ALMOST CAUSED ACCIDENTS. IT ROLLS FORWARD, EVEN WITH MY FOOT ON THE BRAKE AND THE JERKS HARD WHEN IT FINALLY CATCHES UP AND GOES IN REVERSE. CORPORATE WILL NOT GET ME OUT OF THIS VEHICLE, EVEN AFTER IT BROKE DOWN AND HAD TO BE TOWED WHILE I WAS OUT OF STATE ON VACATION!
Mfg Campaign: 11352507
Recall Date: Sep 1, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I HAVE HAD THIS VEHICLE SINCE FEBRUARY AND IT HAS BEEN IN THE SHOP 5 TIMES FOR VARIOUS THINGS! THERE IS A JOLT WHEN IT CHANGES GEARS AND WHEN HITTING BRAKES. I HAVE A DELAY WHEN I PUT THE CAR IN REVERSE WHICH HAS ALMOST CAUSED ACCIDENTS. IT ROLLS FORWARD, EVEN WITH MY FOOT ON THE BRAKE AND THE JERKS HARD WHEN IT FINALLY CATCHES UP AND GOES IN REVERSE. CORPORATE WILL NOT GET ME OUT OF THIS VEHICLE, EVEN AFTER IT BROKE DOWN AND HAD TO BE TOWED WHILE I WAS OUT OF STATE ON VACATION!
Corrective Action:
I HAVE HAD THIS VEHICLE SINCE FEBRUARY AND IT HAS BEEN IN THE SHOP 5 TIMES FOR VARIOUS THINGS! THERE IS A JOLT WHEN IT CHANGES GEARS AND WHEN HITTING BRAKES. I HAVE A DELAY WHEN I PUT THE CAR IN REVERSE WHICH HAS ALMOST CAUSED ACCIDENTS. IT ROLLS FORWARD, EVEN WITH MY FOOT ON THE BRAKE AND THE JERKS HARD WHEN IT FINALLY CATCHES UP AND GOES IN REVERSE. CORPORATE WILL NOT GET ME OUT OF THIS VEHICLE, EVEN AFTER IT BROKE DOWN AND HAD TO BE TOWED WHILE I WAS OUT OF STATE ON VACATION!
Additional Notes:
I HAVE HAD THIS VEHICLE SINCE FEBRUARY AND IT HAS BEEN IN THE SHOP 5 TIMES FOR VARIOUS THINGS! THERE IS A JOLT WHEN IT CHANGES GEARS AND WHEN HITTING BRAKES. I HAVE A DELAY WHEN I PUT THE CAR IN REVERSE WHICH HAS ALMOST CAUSED ACCIDENTS. IT ROLLS FORWARD, EVEN WITH MY FOOT ON THE BRAKE AND THE JERKS HARD WHEN IT FINALLY CATCHES UP AND GOES IN REVERSE. CORPORATE WILL NOT GET ME OUT OF THIS VEHICLE, EVEN AFTER IT BROKE DOWN AND HAD TO BE TOWED WHILE I WAS OUT OF STATE ON VACATION!
Mfg Campaign: 11352507
Recall Date: Sep 1, 2020
Ford Motor Company
Defect Description:
SEATS
Potential Consequences:
MIDDLE CAPTAIN SEATS FREE SLIDING DURING OPERATION WITHOUT WARNING TO DRIVER. CAUSED CHILD IN BOOSTER TO BE SLID FROM REAR MOST POSITION TO CONTACTING BACK OF PASSENGER SEAT DURING A HARD STOP. FINDING WAS THAT THE ELECTRONIC SEAT FOLDING BUTTON ON THE TOPS OF BUCKET SEAT WERE PHYSICALLY STICKING CAUSING THE SEAT TO BE LOSE ON TRACKS BUT NOT FOLDING BECAUSE OF CAR SEAT. DEALER EXPLAINED ROOT CAUSE AS BAD INSTALLATION FROM FACTORY ON PLASTIC HOUSING WHICH CAUSED A TAB TO BE BROKEN AND OPENING NOT CENTERED WITH BUTTON THEREFORE CAUSING FRICTION AND STICKING. THERE WAS NO INDICATION TO THE DRIVER THAN THE CHILD IN THE SEAT WAS IN AN UNSAFE CONDITION EVEN THOUGH THEY WERE BUCKLED AND IDENTIFIED VIA DISPLAY AS IN SEAT. SINCE THIS BUTTON IS ELECTRONIC AND PRONE TO MALFUNCTION AND THE VEHICLE KNOWS WHEN AN OCCUPANT IS IN A SEAT THE DRIVER SHOULD BE NOTIFIED WHEN THERE IS AN OCCUPANT IN THE SEAT AND THE SEAT IS BEING RELEASED.
Corrective Action:
MIDDLE CAPTAIN SEATS FREE SLIDING DURING OPERATION WITHOUT WARNING TO DRIVER. CAUSED CHILD IN BOOSTER TO BE SLID FROM REAR MOST POSITION TO CONTACTING BACK OF PASSENGER SEAT DURING A HARD STOP. FINDING WAS THAT THE ELECTRONIC SEAT FOLDING BUTTON ON THE TOPS OF BUCKET SEAT WERE PHYSICALLY STICKING CAUSING THE SEAT TO BE LOSE ON TRACKS BUT NOT FOLDING BECAUSE OF CAR SEAT. DEALER EXPLAINED ROOT CAUSE AS BAD INSTALLATION FROM FACTORY ON PLASTIC HOUSING WHICH CAUSED A TAB TO BE BROKEN AND OPENING NOT CENTERED WITH BUTTON THEREFORE CAUSING FRICTION AND STICKING. THERE WAS NO INDICATION TO THE DRIVER THAN THE CHILD IN THE SEAT WAS IN AN UNSAFE CONDITION EVEN THOUGH THEY WERE BUCKLED AND IDENTIFIED VIA DISPLAY AS IN SEAT. SINCE THIS BUTTON IS ELECTRONIC AND PRONE TO MALFUNCTION AND THE VEHICLE KNOWS WHEN AN OCCUPANT IS IN A SEAT THE DRIVER SHOULD BE NOTIFIED WHEN THERE IS AN OCCUPANT IN THE SEAT AND THE SEAT IS BEING RELEASED.
Additional Notes:
MIDDLE CAPTAIN SEATS FREE SLIDING DURING OPERATION WITHOUT WARNING TO DRIVER. CAUSED CHILD IN BOOSTER TO BE SLID FROM REAR MOST POSITION TO CONTACTING BACK OF PASSENGER SEAT DURING A HARD STOP. FINDING WAS THAT THE ELECTRONIC SEAT FOLDING BUTTON ON THE TOPS OF BUCKET SEAT WERE PHYSICALLY STICKING CAUSING THE SEAT TO BE LOSE ON TRACKS BUT NOT FOLDING BECAUSE OF CAR SEAT. DEALER EXPLAINED ROOT CAUSE AS BAD INSTALLATION FROM FACTORY ON PLASTIC HOUSING WHICH CAUSED A TAB TO BE BROKEN AND OPENING NOT CENTERED WITH BUTTON THEREFORE CAUSING FRICTION AND STICKING. THERE WAS NO INDICATION TO THE DRIVER THAN THE CHILD IN THE SEAT WAS IN AN UNSAFE CONDITION EVEN THOUGH THEY WERE BUCKLED AND IDENTIFIED VIA DISPLAY AS IN SEAT. SINCE THIS BUTTON IS ELECTRONIC AND PRONE TO MALFUNCTION AND THE VEHICLE KNOWS WHEN AN OCCUPANT IS IN A SEAT THE DRIVER SHOULD BE NOTIFIED WHEN THERE IS AN OCCUPANT IN THE SEAT AND THE SEAT IS BEING RELEASED.
Mfg Campaign: 11352397
Recall Date: Aug 31, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
THE VEHICLE MALFUNCTION WHILE IT WAS IN MOTION ON THE HIGHWAY GOING 70MPH PULLING A TRAILER. THE CAR.WOULD NOT ACCELERATES PROPERLY AND IT SEEM LIKE IT WAS NOT SHIFTING GEARS PROPERLY. THE CAR KEPT GOING FROM DRIVING TO PARKING AUTOMATICALLY. THERE WERE NO INDICATION LIGHTS DURING THIS PROCESS. ONCE THE VEHICLE WAS BROUGHT TO A STOP, ALL THE INDICATION ON THE FORD PASS APP APPEAR;POWERTRAIN MALFUNCTIONS AND INDICATOR LAMP. ONCE OUTSIDE THE VEHICLE, THERE WAS TRANSMISSION FLUID LEAKING. THE CAR WAS NOT ABLE TO BE DRIVEN AND HAD TO BE TOWED TO THE NEAREST FORD DEALERSHIP. SINCE IT WAS AFTER HOURS THAT THE INCIDENT HAPPEN I WAS STUCK IN THE HIGHWAY FOR NEARLY 3 HRS AWAITING FOR ROAD SIDE ASSISTANCE FROM FORD I THEN HAD TO SLEEP IN THE VEHICLE SINCE THE CAR BROKE DOWN ON HIGHWAY I-71 OHIO AND I RESIDE IN FLORIDA.
Corrective Action:
THE VEHICLE MALFUNCTION WHILE IT WAS IN MOTION ON THE HIGHWAY GOING 70MPH PULLING A TRAILER. THE CAR.WOULD NOT ACCELERATES PROPERLY AND IT SEEM LIKE IT WAS NOT SHIFTING GEARS PROPERLY. THE CAR KEPT GOING FROM DRIVING TO PARKING AUTOMATICALLY. THERE WERE NO INDICATION LIGHTS DURING THIS PROCESS. ONCE THE VEHICLE WAS BROUGHT TO A STOP, ALL THE INDICATION ON THE FORD PASS APP APPEAR;POWERTRAIN MALFUNCTIONS AND INDICATOR LAMP. ONCE OUTSIDE THE VEHICLE, THERE WAS TRANSMISSION FLUID LEAKING. THE CAR WAS NOT ABLE TO BE DRIVEN AND HAD TO BE TOWED TO THE NEAREST FORD DEALERSHIP. SINCE IT WAS AFTER HOURS THAT THE INCIDENT HAPPEN I WAS STUCK IN THE HIGHWAY FOR NEARLY 3 HRS AWAITING FOR ROAD SIDE ASSISTANCE FROM FORD I THEN HAD TO SLEEP IN THE VEHICLE SINCE THE CAR BROKE DOWN ON HIGHWAY I-71 OHIO AND I RESIDE IN FLORIDA.
Additional Notes:
THE VEHICLE MALFUNCTION WHILE IT WAS IN MOTION ON THE HIGHWAY GOING 70MPH PULLING A TRAILER. THE CAR.WOULD NOT ACCELERATES PROPERLY AND IT SEEM LIKE IT WAS NOT SHIFTING GEARS PROPERLY. THE CAR KEPT GOING FROM DRIVING TO PARKING AUTOMATICALLY. THERE WERE NO INDICATION LIGHTS DURING THIS PROCESS. ONCE THE VEHICLE WAS BROUGHT TO A STOP, ALL THE INDICATION ON THE FORD PASS APP APPEAR;POWERTRAIN MALFUNCTIONS AND INDICATOR LAMP. ONCE OUTSIDE THE VEHICLE, THERE WAS TRANSMISSION FLUID LEAKING. THE CAR WAS NOT ABLE TO BE DRIVEN AND HAD TO BE TOWED TO THE NEAREST FORD DEALERSHIP. SINCE IT WAS AFTER HOURS THAT THE INCIDENT HAPPEN I WAS STUCK IN THE HIGHWAY FOR NEARLY 3 HRS AWAITING FOR ROAD SIDE ASSISTANCE FROM FORD I THEN HAD TO SLEEP IN THE VEHICLE SINCE THE CAR BROKE DOWN ON HIGHWAY I-71 OHIO AND I RESIDE IN FLORIDA.
Mfg Campaign: 11352405
Recall Date: Aug 31, 2020
Ford Motor Company
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WHILE MY VEHICLE WAS IN MOTION THERE WAS A LOUD CLANK. THE CAR WOULD THEN NOT ACCELERATE PROPERLY. AFTER STOPPING THE VEHICLE THERE WAS A LEAK IN THE TRANSMISSION FLUID AND THEN THE CAR WOULD NOT MOVE. THERE WAS NEVER ANY LIGHTS THAT APPEARED OR ANY WARNING SIGNS. IT HAD TO BE TOWED TO THE FORD DEALERSHIP AT MY EXPENSE. LESS THEN 6000 MILES ON THE VEHICLE.
Corrective Action:
WHILE MY VEHICLE WAS IN MOTION THERE WAS A LOUD CLANK. THE CAR WOULD THEN NOT ACCELERATE PROPERLY. AFTER STOPPING THE VEHICLE THERE WAS A LEAK IN THE TRANSMISSION FLUID AND THEN THE CAR WOULD NOT MOVE. THERE WAS NEVER ANY LIGHTS THAT APPEARED OR ANY WARNING SIGNS. IT HAD TO BE TOWED TO THE FORD DEALERSHIP AT MY EXPENSE. LESS THEN 6000 MILES ON THE VEHICLE.
Additional Notes:
WHILE MY VEHICLE WAS IN MOTION THERE WAS A LOUD CLANK. THE CAR WOULD THEN NOT ACCELERATE PROPERLY. AFTER STOPPING THE VEHICLE THERE WAS A LEAK IN THE TRANSMISSION FLUID AND THEN THE CAR WOULD NOT MOVE. THERE WAS NEVER ANY LIGHTS THAT APPEARED OR ANY WARNING SIGNS. IT HAD TO BE TOWED TO THE FORD DEALERSHIP AT MY EXPENSE. LESS THEN 6000 MILES ON THE VEHICLE.
Mfg Campaign: 11348962
Recall Date: Aug 13, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
WHILE MY VEHICLE WAS IN MOTION THERE WAS A LOUD CLANK. THE CAR WOULD THEN NOT ACCELERATE PROPERLY. AFTER STOPPING THE VEHICLE THERE WAS A LEAK IN THE TRANSMISSION FLUID AND THEN THE CAR WOULD NOT MOVE. THERE WAS NEVER ANY LIGHTS THAT APPEARED OR ANY WARNING SIGNS. IT HAD TO BE TOWED TO THE FORD DEALERSHIP AT MY EXPENSE. LESS THEN 6000 MILES ON THE VEHICLE.
Corrective Action:
WHILE MY VEHICLE WAS IN MOTION THERE WAS A LOUD CLANK. THE CAR WOULD THEN NOT ACCELERATE PROPERLY. AFTER STOPPING THE VEHICLE THERE WAS A LEAK IN THE TRANSMISSION FLUID AND THEN THE CAR WOULD NOT MOVE. THERE WAS NEVER ANY LIGHTS THAT APPEARED OR ANY WARNING SIGNS. IT HAD TO BE TOWED TO THE FORD DEALERSHIP AT MY EXPENSE. LESS THEN 6000 MILES ON THE VEHICLE.
Additional Notes:
WHILE MY VEHICLE WAS IN MOTION THERE WAS A LOUD CLANK. THE CAR WOULD THEN NOT ACCELERATE PROPERLY. AFTER STOPPING THE VEHICLE THERE WAS A LEAK IN THE TRANSMISSION FLUID AND THEN THE CAR WOULD NOT MOVE. THERE WAS NEVER ANY LIGHTS THAT APPEARED OR ANY WARNING SIGNS. IT HAD TO BE TOWED TO THE FORD DEALERSHIP AT MY EXPENSE. LESS THEN 6000 MILES ON THE VEHICLE.
Mfg Campaign: 11348962
Recall Date: Aug 13, 2020
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