Complaints & Recalls
Official Safety Recalls - Important!
75 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S67
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S27
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S22
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S09
Recall Date: Feb 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 24S52
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 20C19
Recall Date: Mar 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S55
Recall Date: Oct 6, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S53
Recall Date: Sep 8, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S23
Recall Date: May 12, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23C14
Recall Date: Apr 28, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S16
Recall Date: Mar 24, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S05
Recall Date: Feb 10, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S02
Recall Date: Jan 23, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S44
Recall Date: Sep 22, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Lincoln Aviator and Ford Explorer vehicles. The rear lower control arm (RLCA) bolts that attach the rear lower control arms to the wheel knuckles may not have been heat-treated, which could cause them to break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S11
Recall Date: Mar 10, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S72
Recall Date: Dec 17, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles equipped with 2.3L engines and 19 gallon fuel tanks. The fuel tank inlet check valve may not be fully welded to the fuel tank shell.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S68
Recall Date: Nov 24, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles equipped with a 2.0L or 3.3L engine and a 10 Speed Automatic Transmission with the All Wheel Drive package. The drive shaft may fracture along the weld seam.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S65
Recall Date: Nov 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20C19
Recall Date: Sep 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. The affected vehicles are equipped with second row center seat belt buckles that may not be properly secured to the seat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S50
Recall Date: Sep 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer and 2020 Lincoln Aviator vehicles. The side air bag and/or seat back module attachments may not have been properly tightened in the front seat backs.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S48
Recall Date: Aug 21, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. Over time, the protective sleeve on the vapor fuel line may chafe through the plastic liquid fuel line and cause a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S49
Recall Date: Dec 4, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer vehicles equipped with 2.3L or 3.3L engines. The wiring harness may not have been properly secured and may contact the air conditioner compressor (A/C) pulley, potentially damaging the harness or the A/C belt.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S32
Recall Date: Sep 30, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C07
Recall Date: Aug 28, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. The Manual Park Release (MPR) cover may not be installed. In addition, the vehicles may be in Factory Mode, which disables warning alerts and does not display the transmission gear selected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Prevention" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C06
Recall Date: Aug 5, 2019
Consumer Complaints
1.3K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
THERE ARE MANY ISSUES WITH THIS VEHICLE. THE FIRST ISSUE IS THAT WATER IS COMING INSIDE OF THE VEHICLE AND POOLING UP ON THE PASSENGER SIDE FLOOR. THE SECOND ISSUE IS WATER INSIDE THE PASSENGER TAILLIGHT. THE THIRD ISSUE IS THE ALLWHEEL DRIVE SENSOR IS MALFUNCTIONING. THE FOURTH AND LAST ISSUE WITH THE VEHICLE IS THAT THE CONVERTER IS CRACKED ON THE DRIVER'S SIDE AND EXHAUST FUMES ARE COMING INTO THE CABIN AND IS MAKING THE PASSENGERS SICK. THIS IS AFTER FORD HAD REPLACED THE MOTOR AT 12,000 MILES BECAUSE CYLINDER TWO MALFUNCTIONED.
Corrective Action:
THERE ARE MANY ISSUES WITH THIS VEHICLE. THE FIRST ISSUE IS THAT WATER IS COMING INSIDE OF THE VEHICLE AND POOLING UP ON THE PASSENGER SIDE FLOOR. THE SECOND ISSUE IS WATER INSIDE THE PASSENGER TAILLIGHT. THE THIRD ISSUE IS THE ALLWHEEL DRIVE SENSOR IS MALFUNCTIONING. THE FOURTH AND LAST ISSUE WITH THE VEHICLE IS THAT THE CONVERTER IS CRACKED ON THE DRIVER'S SIDE AND EXHAUST FUMES ARE COMING INTO THE CABIN AND IS MAKING THE PASSENGERS SICK. THIS IS AFTER FORD HAD REPLACED THE MOTOR AT 12,000 MILES BECAUSE CYLINDER TWO MALFUNCTIONED.
Additional Notes:
THERE ARE MANY ISSUES WITH THIS VEHICLE. THE FIRST ISSUE IS THAT WATER IS COMING INSIDE OF THE VEHICLE AND POOLING UP ON THE PASSENGER SIDE FLOOR. THE SECOND ISSUE IS WATER INSIDE THE PASSENGER TAILLIGHT. THE THIRD ISSUE IS THE ALLWHEEL DRIVE SENSOR IS MALFUNCTIONING. THE FOURTH AND LAST ISSUE WITH THE VEHICLE IS THAT THE CONVERTER IS CRACKED ON THE DRIVER'S SIDE AND EXHAUST FUMES ARE COMING INTO THE CABIN AND IS MAKING THE PASSENGERS SICK. THIS IS AFTER FORD HAD REPLACED THE MOTOR AT 12,000 MILES BECAUSE CYLINDER TWO MALFUNCTIONED.
Mfg Campaign: 11364658
Recall Date: Oct 16, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THERE ARE MANY ISSUES WITH THIS VEHICLE. THE FIRST ISSUE IS THAT WATER IS COMING INSIDE OF THE VEHICLE AND POOLING UP ON THE PASSENGER SIDE FLOOR. THE SECOND ISSUE IS WATER INSIDE THE PASSENGER TAILLIGHT. THE THIRD ISSUE IS THE ALLWHEEL DRIVE SENSOR IS MALFUNCTIONING. THE FOURTH AND LAST ISSUE WITH THE VEHICLE IS THAT THE CONVERTER IS CRACKED ON THE DRIVER'S SIDE AND EXHAUST FUMES ARE COMING INTO THE CABIN AND IS MAKING THE PASSENGERS SICK. THIS IS AFTER FORD HAD REPLACED THE MOTOR AT 12,000 MILES BECAUSE CYLINDER TWO MALFUNCTIONED.
Corrective Action:
THERE ARE MANY ISSUES WITH THIS VEHICLE. THE FIRST ISSUE IS THAT WATER IS COMING INSIDE OF THE VEHICLE AND POOLING UP ON THE PASSENGER SIDE FLOOR. THE SECOND ISSUE IS WATER INSIDE THE PASSENGER TAILLIGHT. THE THIRD ISSUE IS THE ALLWHEEL DRIVE SENSOR IS MALFUNCTIONING. THE FOURTH AND LAST ISSUE WITH THE VEHICLE IS THAT THE CONVERTER IS CRACKED ON THE DRIVER'S SIDE AND EXHAUST FUMES ARE COMING INTO THE CABIN AND IS MAKING THE PASSENGERS SICK. THIS IS AFTER FORD HAD REPLACED THE MOTOR AT 12,000 MILES BECAUSE CYLINDER TWO MALFUNCTIONED.
Additional Notes:
THERE ARE MANY ISSUES WITH THIS VEHICLE. THE FIRST ISSUE IS THAT WATER IS COMING INSIDE OF THE VEHICLE AND POOLING UP ON THE PASSENGER SIDE FLOOR. THE SECOND ISSUE IS WATER INSIDE THE PASSENGER TAILLIGHT. THE THIRD ISSUE IS THE ALLWHEEL DRIVE SENSOR IS MALFUNCTIONING. THE FOURTH AND LAST ISSUE WITH THE VEHICLE IS THAT THE CONVERTER IS CRACKED ON THE DRIVER'S SIDE AND EXHAUST FUMES ARE COMING INTO THE CABIN AND IS MAKING THE PASSENGERS SICK. THIS IS AFTER FORD HAD REPLACED THE MOTOR AT 12,000 MILES BECAUSE CYLINDER TWO MALFUNCTIONED.
Mfg Campaign: 11364658
Recall Date: Oct 16, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
CAR WAS IN DRIVE OR REVERSE BUT WOULD NOT MOVE, LIKE THE GEARING WAS NOT ENGAGED. PRESSED ON GAS IT FINALLY TOOK OFF ALMOST HITTING ANOTHER CAR. TOOK TO FORD, THEY FIXED SO THEY SAY, BUT IT HAS HAPPENED 4 MORE TIMES. YESTERDAY, WAS IN PARKING LOT AND PUT IN REVERSE AND TOOK OFF. WHEN IT IS ACTING UP, THE TRANSMISSION SOUNDS LIKE IT CLUNKS OR GONNA FALL OUT. BACK UP CAMERA IS STILL NOT WORKING AND CAN NOT SEE BEHIND YOU OR WHEN YOU ARE GOING TO HIT SOMETHING.
Corrective Action:
CAR WAS IN DRIVE OR REVERSE BUT WOULD NOT MOVE, LIKE THE GEARING WAS NOT ENGAGED. PRESSED ON GAS IT FINALLY TOOK OFF ALMOST HITTING ANOTHER CAR. TOOK TO FORD, THEY FIXED SO THEY SAY, BUT IT HAS HAPPENED 4 MORE TIMES. YESTERDAY, WAS IN PARKING LOT AND PUT IN REVERSE AND TOOK OFF. WHEN IT IS ACTING UP, THE TRANSMISSION SOUNDS LIKE IT CLUNKS OR GONNA FALL OUT. BACK UP CAMERA IS STILL NOT WORKING AND CAN NOT SEE BEHIND YOU OR WHEN YOU ARE GOING TO HIT SOMETHING.
Additional Notes:
CAR WAS IN DRIVE OR REVERSE BUT WOULD NOT MOVE, LIKE THE GEARING WAS NOT ENGAGED. PRESSED ON GAS IT FINALLY TOOK OFF ALMOST HITTING ANOTHER CAR. TOOK TO FORD, THEY FIXED SO THEY SAY, BUT IT HAS HAPPENED 4 MORE TIMES. YESTERDAY, WAS IN PARKING LOT AND PUT IN REVERSE AND TOOK OFF. WHEN IT IS ACTING UP, THE TRANSMISSION SOUNDS LIKE IT CLUNKS OR GONNA FALL OUT. BACK UP CAMERA IS STILL NOT WORKING AND CAN NOT SEE BEHIND YOU OR WHEN YOU ARE GOING TO HIT SOMETHING.
Mfg Campaign: 11364533
Recall Date: Oct 15, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
CAR WAS IN DRIVE OR REVERSE BUT WOULD NOT MOVE, LIKE THE GEARING WAS NOT ENGAGED. PRESSED ON GAS IT FINALLY TOOK OFF ALMOST HITTING ANOTHER CAR. TOOK TO FORD, THEY FIXED SO THEY SAY, BUT IT HAS HAPPENED 4 MORE TIMES. YESTERDAY, WAS IN PARKING LOT AND PUT IN REVERSE AND TOOK OFF. WHEN IT IS ACTING UP, THE TRANSMISSION SOUNDS LIKE IT CLUNKS OR GONNA FALL OUT. BACK UP CAMERA IS STILL NOT WORKING AND CAN NOT SEE BEHIND YOU OR WHEN YOU ARE GOING TO HIT SOMETHING.
Corrective Action:
CAR WAS IN DRIVE OR REVERSE BUT WOULD NOT MOVE, LIKE THE GEARING WAS NOT ENGAGED. PRESSED ON GAS IT FINALLY TOOK OFF ALMOST HITTING ANOTHER CAR. TOOK TO FORD, THEY FIXED SO THEY SAY, BUT IT HAS HAPPENED 4 MORE TIMES. YESTERDAY, WAS IN PARKING LOT AND PUT IN REVERSE AND TOOK OFF. WHEN IT IS ACTING UP, THE TRANSMISSION SOUNDS LIKE IT CLUNKS OR GONNA FALL OUT. BACK UP CAMERA IS STILL NOT WORKING AND CAN NOT SEE BEHIND YOU OR WHEN YOU ARE GOING TO HIT SOMETHING.
Additional Notes:
CAR WAS IN DRIVE OR REVERSE BUT WOULD NOT MOVE, LIKE THE GEARING WAS NOT ENGAGED. PRESSED ON GAS IT FINALLY TOOK OFF ALMOST HITTING ANOTHER CAR. TOOK TO FORD, THEY FIXED SO THEY SAY, BUT IT HAS HAPPENED 4 MORE TIMES. YESTERDAY, WAS IN PARKING LOT AND PUT IN REVERSE AND TOOK OFF. WHEN IT IS ACTING UP, THE TRANSMISSION SOUNDS LIKE IT CLUNKS OR GONNA FALL OUT. BACK UP CAMERA IS STILL NOT WORKING AND CAN NOT SEE BEHIND YOU OR WHEN YOU ARE GOING TO HIT SOMETHING.
Mfg Campaign: 11364533
Recall Date: Oct 15, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CAR WAS IN DRIVE OR REVERSE BUT WOULD NOT MOVE, LIKE THE GEARING WAS NOT ENGAGED. PRESSED ON GAS IT FINALLY TOOK OFF ALMOST HITTING ANOTHER CAR. TOOK TO FORD, THEY FIXED SO THEY SAY, BUT IT HAS HAPPENED 4 MORE TIMES. YESTERDAY, WAS IN PARKING LOT AND PUT IN REVERSE AND TOOK OFF. WHEN IT IS ACTING UP, THE TRANSMISSION SOUNDS LIKE IT CLUNKS OR GONNA FALL OUT. BACK UP CAMERA IS STILL NOT WORKING AND CAN NOT SEE BEHIND YOU OR WHEN YOU ARE GOING TO HIT SOMETHING.
Corrective Action:
CAR WAS IN DRIVE OR REVERSE BUT WOULD NOT MOVE, LIKE THE GEARING WAS NOT ENGAGED. PRESSED ON GAS IT FINALLY TOOK OFF ALMOST HITTING ANOTHER CAR. TOOK TO FORD, THEY FIXED SO THEY SAY, BUT IT HAS HAPPENED 4 MORE TIMES. YESTERDAY, WAS IN PARKING LOT AND PUT IN REVERSE AND TOOK OFF. WHEN IT IS ACTING UP, THE TRANSMISSION SOUNDS LIKE IT CLUNKS OR GONNA FALL OUT. BACK UP CAMERA IS STILL NOT WORKING AND CAN NOT SEE BEHIND YOU OR WHEN YOU ARE GOING TO HIT SOMETHING.
Additional Notes:
CAR WAS IN DRIVE OR REVERSE BUT WOULD NOT MOVE, LIKE THE GEARING WAS NOT ENGAGED. PRESSED ON GAS IT FINALLY TOOK OFF ALMOST HITTING ANOTHER CAR. TOOK TO FORD, THEY FIXED SO THEY SAY, BUT IT HAS HAPPENED 4 MORE TIMES. YESTERDAY, WAS IN PARKING LOT AND PUT IN REVERSE AND TOOK OFF. WHEN IT IS ACTING UP, THE TRANSMISSION SOUNDS LIKE IT CLUNKS OR GONNA FALL OUT. BACK UP CAMERA IS STILL NOT WORKING AND CAN NOT SEE BEHIND YOU OR WHEN YOU ARE GOING TO HIT SOMETHING.
Mfg Campaign: 11364533
Recall Date: Oct 15, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE JERKED VERY HARD WHILE SLOWING DOWN, AROUND 30MPH AND 1500 RPM, WORSENING TO INCLUDE VIOLENT BUCKING WHEN PULLING OUT AROUND 1000-2000 RPM AND 20-30MPH, WORSENING YET TO AFFECTING ANOTHER GEAR WHILE SLOWING DOWN. DEALERSHIP TOLD ME TO DRIVE IT UNTIL APPT.(OVER A WEEK LATER). SNAP RING BROKE AND TRANSMISSION HOUSING CRACKED UPON INSPECTION AT DEALERSHIP, NEW TRANSMISSION INSTALLED
Corrective Action:
VEHICLE JERKED VERY HARD WHILE SLOWING DOWN, AROUND 30MPH AND 1500 RPM, WORSENING TO INCLUDE VIOLENT BUCKING WHEN PULLING OUT AROUND 1000-2000 RPM AND 20-30MPH, WORSENING YET TO AFFECTING ANOTHER GEAR WHILE SLOWING DOWN. DEALERSHIP TOLD ME TO DRIVE IT UNTIL APPT.(OVER A WEEK LATER). SNAP RING BROKE AND TRANSMISSION HOUSING CRACKED UPON INSPECTION AT DEALERSHIP, NEW TRANSMISSION INSTALLED
Additional Notes:
VEHICLE JERKED VERY HARD WHILE SLOWING DOWN, AROUND 30MPH AND 1500 RPM, WORSENING TO INCLUDE VIOLENT BUCKING WHEN PULLING OUT AROUND 1000-2000 RPM AND 20-30MPH, WORSENING YET TO AFFECTING ANOTHER GEAR WHILE SLOWING DOWN. DEALERSHIP TOLD ME TO DRIVE IT UNTIL APPT.(OVER A WEEK LATER). SNAP RING BROKE AND TRANSMISSION HOUSING CRACKED UPON INSPECTION AT DEALERSHIP, NEW TRANSMISSION INSTALLED
Mfg Campaign: 11364257
Recall Date: Oct 14, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TL* THE CONTACT OWNS A 2020 FORD EXPLORER. THE CONTACT STATED THAT WHILE AT A DRIVE THRU WINDOW, THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD. THE CONTACT STATED THAT THE ROADSIDE ASSISTANCE OF FORD HAD THE VEHICLE TOWED TO TRI-CITY FORD, 912 S VAN BUREN RD, EDEN, NC 27288, AND WAS DIAGNOSED THAT THE WIRING HARNESS AND STARTER BATTERY NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE DEALER INFORMED HIM THAT THE WIRE HARNESS CONNECTED WITH THE PULLEY BETWEEN THE STARTER AND BATTERY CAUSED THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED AND STILL REMAINED AT THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,850.
Corrective Action:
TL* THE CONTACT OWNS A 2020 FORD EXPLORER. THE CONTACT STATED THAT WHILE AT A DRIVE THRU WINDOW, THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD. THE CONTACT STATED THAT THE ROADSIDE ASSISTANCE OF FORD HAD THE VEHICLE TOWED TO TRI-CITY FORD, 912 S VAN BUREN RD, EDEN, NC 27288, AND WAS DIAGNOSED THAT THE WIRING HARNESS AND STARTER BATTERY NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE DEALER INFORMED HIM THAT THE WIRE HARNESS CONNECTED WITH THE PULLEY BETWEEN THE STARTER AND BATTERY CAUSED THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED AND STILL REMAINED AT THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,850.
Additional Notes:
TL* THE CONTACT OWNS A 2020 FORD EXPLORER. THE CONTACT STATED THAT WHILE AT A DRIVE THRU WINDOW, THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD. THE CONTACT STATED THAT THE ROADSIDE ASSISTANCE OF FORD HAD THE VEHICLE TOWED TO TRI-CITY FORD, 912 S VAN BUREN RD, EDEN, NC 27288, AND WAS DIAGNOSED THAT THE WIRING HARNESS AND STARTER BATTERY NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT THE DEALER INFORMED HIM THAT THE WIRE HARNESS CONNECTED WITH THE PULLEY BETWEEN THE STARTER AND BATTERY CAUSED THE FAILURE. THE VEHICLE WAS NOT YET REPAIRED AND STILL REMAINED AT THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,850.
Mfg Campaign: 11363587
Recall Date: Oct 9, 2020
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE VECHILE ABS BRAKE SYSTEM IS NOT WORKING. MY NEW CAR HAS BEEN INCREASING SPEED ON ITS OWN. THE AGENCY HAS NOT BEEN ABLE TO PROVIDE A RESOLUTION AND WARNING SENSOR GOES OFF THAT THE BRAKE SYSTEM IS NOT WORKING. THIS HAPPENED FROM ONE DAY TO THE NEXT, THE TRUCK IS LEFT IN CLEAN GARAGE AND MINIMALLY DRIVEN. THIS MAKES THE TRUCK UNSAFE. I HAVE CONTACTED FORD MULTIPLE TIMES BUT THEY END Y CALL WITHOUT A RESOLUTION.
Corrective Action:
THE VECHILE ABS BRAKE SYSTEM IS NOT WORKING. MY NEW CAR HAS BEEN INCREASING SPEED ON ITS OWN. THE AGENCY HAS NOT BEEN ABLE TO PROVIDE A RESOLUTION AND WARNING SENSOR GOES OFF THAT THE BRAKE SYSTEM IS NOT WORKING. THIS HAPPENED FROM ONE DAY TO THE NEXT, THE TRUCK IS LEFT IN CLEAN GARAGE AND MINIMALLY DRIVEN. THIS MAKES THE TRUCK UNSAFE. I HAVE CONTACTED FORD MULTIPLE TIMES BUT THEY END Y CALL WITHOUT A RESOLUTION.
Additional Notes:
THE VECHILE ABS BRAKE SYSTEM IS NOT WORKING. MY NEW CAR HAS BEEN INCREASING SPEED ON ITS OWN. THE AGENCY HAS NOT BEEN ABLE TO PROVIDE A RESOLUTION AND WARNING SENSOR GOES OFF THAT THE BRAKE SYSTEM IS NOT WORKING. THIS HAPPENED FROM ONE DAY TO THE NEXT, THE TRUCK IS LEFT IN CLEAN GARAGE AND MINIMALLY DRIVEN. THIS MAKES THE TRUCK UNSAFE. I HAVE CONTACTED FORD MULTIPLE TIMES BUT THEY END Y CALL WITHOUT A RESOLUTION.
Mfg Campaign: 11363193
Recall Date: Oct 7, 2020
Ford Motor Company
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
THE VECHILE ABS BRAKE SYSTEM IS NOT WORKING. MY NEW CAR HAS BEEN INCREASING SPEED ON ITS OWN. THE AGENCY HAS NOT BEEN ABLE TO PROVIDE A RESOLUTION AND WARNING SENSOR GOES OFF THAT THE BRAKE SYSTEM IS NOT WORKING. THIS HAPPENED FROM ONE DAY TO THE NEXT, THE TRUCK IS LEFT IN CLEAN GARAGE AND MINIMALLY DRIVEN. THIS MAKES THE TRUCK UNSAFE. I HAVE CONTACTED FORD MULTIPLE TIMES BUT THEY END Y CALL WITHOUT A RESOLUTION.
Corrective Action:
THE VECHILE ABS BRAKE SYSTEM IS NOT WORKING. MY NEW CAR HAS BEEN INCREASING SPEED ON ITS OWN. THE AGENCY HAS NOT BEEN ABLE TO PROVIDE A RESOLUTION AND WARNING SENSOR GOES OFF THAT THE BRAKE SYSTEM IS NOT WORKING. THIS HAPPENED FROM ONE DAY TO THE NEXT, THE TRUCK IS LEFT IN CLEAN GARAGE AND MINIMALLY DRIVEN. THIS MAKES THE TRUCK UNSAFE. I HAVE CONTACTED FORD MULTIPLE TIMES BUT THEY END Y CALL WITHOUT A RESOLUTION.
Additional Notes:
THE VECHILE ABS BRAKE SYSTEM IS NOT WORKING. MY NEW CAR HAS BEEN INCREASING SPEED ON ITS OWN. THE AGENCY HAS NOT BEEN ABLE TO PROVIDE A RESOLUTION AND WARNING SENSOR GOES OFF THAT THE BRAKE SYSTEM IS NOT WORKING. THIS HAPPENED FROM ONE DAY TO THE NEXT, THE TRUCK IS LEFT IN CLEAN GARAGE AND MINIMALLY DRIVEN. THIS MAKES THE TRUCK UNSAFE. I HAVE CONTACTED FORD MULTIPLE TIMES BUT THEY END Y CALL WITHOUT A RESOLUTION.
Mfg Campaign: 11363193
Recall Date: Oct 7, 2020
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE VECHILE ABS BRAKE SYSTEM IS NOT WORKING. MY NEW CAR HAS BEEN INCREASING SPEED ON ITS OWN. THE AGENCY HAS NOT BEEN ABLE TO PROVIDE A RESOLUTION AND WARNING SENSOR GOES OFF THAT THE BRAKE SYSTEM IS NOT WORKING. THIS HAPPENED FROM ONE DAY TO THE NEXT, THE TRUCK IS LEFT IN CLEAN GARAGE AND MINIMALLY DRIVEN. THIS MAKES THE TRUCK UNSAFE. I HAVE CONTACTED FORD MULTIPLE TIMES BUT THEY END Y CALL WITHOUT A RESOLUTION.
Corrective Action:
THE VECHILE ABS BRAKE SYSTEM IS NOT WORKING. MY NEW CAR HAS BEEN INCREASING SPEED ON ITS OWN. THE AGENCY HAS NOT BEEN ABLE TO PROVIDE A RESOLUTION AND WARNING SENSOR GOES OFF THAT THE BRAKE SYSTEM IS NOT WORKING. THIS HAPPENED FROM ONE DAY TO THE NEXT, THE TRUCK IS LEFT IN CLEAN GARAGE AND MINIMALLY DRIVEN. THIS MAKES THE TRUCK UNSAFE. I HAVE CONTACTED FORD MULTIPLE TIMES BUT THEY END Y CALL WITHOUT A RESOLUTION.
Additional Notes:
THE VECHILE ABS BRAKE SYSTEM IS NOT WORKING. MY NEW CAR HAS BEEN INCREASING SPEED ON ITS OWN. THE AGENCY HAS NOT BEEN ABLE TO PROVIDE A RESOLUTION AND WARNING SENSOR GOES OFF THAT THE BRAKE SYSTEM IS NOT WORKING. THIS HAPPENED FROM ONE DAY TO THE NEXT, THE TRUCK IS LEFT IN CLEAN GARAGE AND MINIMALLY DRIVEN. THIS MAKES THE TRUCK UNSAFE. I HAVE CONTACTED FORD MULTIPLE TIMES BUT THEY END Y CALL WITHOUT A RESOLUTION.
Mfg Campaign: 11363193
Recall Date: Oct 7, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BACK UP CAMERA MALFUNCTIONING. MY CAR WAS BUILT NOV 1, 2019 NOT COVERED BY CURRENT RECALL BUT HAVING SAME ISSUES.
Corrective Action:
BACK UP CAMERA MALFUNCTIONING. MY CAR WAS BUILT NOV 1, 2019 NOT COVERED BY CURRENT RECALL BUT HAVING SAME ISSUES.
Additional Notes:
BACK UP CAMERA MALFUNCTIONING. MY CAR WAS BUILT NOV 1, 2019 NOT COVERED BY CURRENT RECALL BUT HAVING SAME ISSUES.
Mfg Campaign: 11362161
Recall Date: Oct 1, 2020
Ford Motor Company
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
WAS DRIVING DOWN THE HIGHWAY 70ISH MPH WITH THE CRUISE CONTROL ON AND THE FOLLOWING ERRORS CAME OUT OF NO WHERE LESS THAN 5,000 MILES ON THE CAR AND HAD THE OIL CHANGED THE DAY BEFORE (BY A CERTIFIED FORD DEALER) POWERTRAIN MALFUNCTION/REDUCED POWER, PRE-COLLISION ASSIST NOT AVAILABLE, THE HILL START ASSIST WARNING. THE CRUISE CONTROL WAS NO LONGER AVAILABLE AFTER THAT. WE WERE 1 HOUR FROM HOME. WE DID MAKE IT HOME JUST WASN'T ABLE TO USE THE CRUISE CONTROL. HAD THE DEALERSHIP HOOK IT UP TO READ THE CODE ERRORS. HAS NO EXPLANATION OF WHY AND CLEARED THE CODES. JUST SAID THAT FOR SOME REASON THE CAR LOST COMMUNICATION WITH THE CAR. I HAVE DRIVEN IT FOR 2 DAYS SINCE NO MORE ERRORS SO FAR BUT I AM WAITING..
Corrective Action:
WAS DRIVING DOWN THE HIGHWAY 70ISH MPH WITH THE CRUISE CONTROL ON AND THE FOLLOWING ERRORS CAME OUT OF NO WHERE LESS THAN 5,000 MILES ON THE CAR AND HAD THE OIL CHANGED THE DAY BEFORE (BY A CERTIFIED FORD DEALER) POWERTRAIN MALFUNCTION/REDUCED POWER, PRE-COLLISION ASSIST NOT AVAILABLE, THE HILL START ASSIST WARNING. THE CRUISE CONTROL WAS NO LONGER AVAILABLE AFTER THAT. WE WERE 1 HOUR FROM HOME. WE DID MAKE IT HOME JUST WASN'T ABLE TO USE THE CRUISE CONTROL. HAD THE DEALERSHIP HOOK IT UP TO READ THE CODE ERRORS. HAS NO EXPLANATION OF WHY AND CLEARED THE CODES. JUST SAID THAT FOR SOME REASON THE CAR LOST COMMUNICATION WITH THE CAR. I HAVE DRIVEN IT FOR 2 DAYS SINCE NO MORE ERRORS SO FAR BUT I AM WAITING..
Additional Notes:
WAS DRIVING DOWN THE HIGHWAY 70ISH MPH WITH THE CRUISE CONTROL ON AND THE FOLLOWING ERRORS CAME OUT OF NO WHERE LESS THAN 5,000 MILES ON THE CAR AND HAD THE OIL CHANGED THE DAY BEFORE (BY A CERTIFIED FORD DEALER) POWERTRAIN MALFUNCTION/REDUCED POWER, PRE-COLLISION ASSIST NOT AVAILABLE, THE HILL START ASSIST WARNING. THE CRUISE CONTROL WAS NO LONGER AVAILABLE AFTER THAT. WE WERE 1 HOUR FROM HOME. WE DID MAKE IT HOME JUST WASN'T ABLE TO USE THE CRUISE CONTROL. HAD THE DEALERSHIP HOOK IT UP TO READ THE CODE ERRORS. HAS NO EXPLANATION OF WHY AND CLEARED THE CODES. JUST SAID THAT FOR SOME REASON THE CAR LOST COMMUNICATION WITH THE CAR. I HAVE DRIVEN IT FOR 2 DAYS SINCE NO MORE ERRORS SO FAR BUT I AM WAITING..
Mfg Campaign: 11361962
Recall Date: Sep 30, 2020
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WAS DRIVING DOWN THE HIGHWAY 70ISH MPH WITH THE CRUISE CONTROL ON AND THE FOLLOWING ERRORS CAME OUT OF NO WHERE LESS THAN 5,000 MILES ON THE CAR AND HAD THE OIL CHANGED THE DAY BEFORE (BY A CERTIFIED FORD DEALER) POWERTRAIN MALFUNCTION/REDUCED POWER, PRE-COLLISION ASSIST NOT AVAILABLE, THE HILL START ASSIST WARNING. THE CRUISE CONTROL WAS NO LONGER AVAILABLE AFTER THAT. WE WERE 1 HOUR FROM HOME. WE DID MAKE IT HOME JUST WASN'T ABLE TO USE THE CRUISE CONTROL. HAD THE DEALERSHIP HOOK IT UP TO READ THE CODE ERRORS. HAS NO EXPLANATION OF WHY AND CLEARED THE CODES. JUST SAID THAT FOR SOME REASON THE CAR LOST COMMUNICATION WITH THE CAR. I HAVE DRIVEN IT FOR 2 DAYS SINCE NO MORE ERRORS SO FAR BUT I AM WAITING..
Corrective Action:
WAS DRIVING DOWN THE HIGHWAY 70ISH MPH WITH THE CRUISE CONTROL ON AND THE FOLLOWING ERRORS CAME OUT OF NO WHERE LESS THAN 5,000 MILES ON THE CAR AND HAD THE OIL CHANGED THE DAY BEFORE (BY A CERTIFIED FORD DEALER) POWERTRAIN MALFUNCTION/REDUCED POWER, PRE-COLLISION ASSIST NOT AVAILABLE, THE HILL START ASSIST WARNING. THE CRUISE CONTROL WAS NO LONGER AVAILABLE AFTER THAT. WE WERE 1 HOUR FROM HOME. WE DID MAKE IT HOME JUST WASN'T ABLE TO USE THE CRUISE CONTROL. HAD THE DEALERSHIP HOOK IT UP TO READ THE CODE ERRORS. HAS NO EXPLANATION OF WHY AND CLEARED THE CODES. JUST SAID THAT FOR SOME REASON THE CAR LOST COMMUNICATION WITH THE CAR. I HAVE DRIVEN IT FOR 2 DAYS SINCE NO MORE ERRORS SO FAR BUT I AM WAITING..
Additional Notes:
WAS DRIVING DOWN THE HIGHWAY 70ISH MPH WITH THE CRUISE CONTROL ON AND THE FOLLOWING ERRORS CAME OUT OF NO WHERE LESS THAN 5,000 MILES ON THE CAR AND HAD THE OIL CHANGED THE DAY BEFORE (BY A CERTIFIED FORD DEALER) POWERTRAIN MALFUNCTION/REDUCED POWER, PRE-COLLISION ASSIST NOT AVAILABLE, THE HILL START ASSIST WARNING. THE CRUISE CONTROL WAS NO LONGER AVAILABLE AFTER THAT. WE WERE 1 HOUR FROM HOME. WE DID MAKE IT HOME JUST WASN'T ABLE TO USE THE CRUISE CONTROL. HAD THE DEALERSHIP HOOK IT UP TO READ THE CODE ERRORS. HAS NO EXPLANATION OF WHY AND CLEARED THE CODES. JUST SAID THAT FOR SOME REASON THE CAR LOST COMMUNICATION WITH THE CAR. I HAVE DRIVEN IT FOR 2 DAYS SINCE NO MORE ERRORS SO FAR BUT I AM WAITING..
Mfg Campaign: 11361962
Recall Date: Sep 30, 2020
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: DYNAMIC BRAKE SUPPORT/BRAKE ASSIST
Potential Consequences:
VEHICLE DETECTED POSSIBLE COLLISION AND APPLIED BRAKES. THERE WAS NOTHING ANYWHERE NEAR ME. THEN SEVERAL FAULTS APPEARED. SERVICE 4WD, PRE COLLISION ASSIST FAULT, STABILITRACK FAULT, DRIVE MODE UNAVAILABLE FAULT. INFO SCREEN WENT ALL BLACK. I WAS DRIVING AT 45 MPH AND A STRAIGHT 2 LANE ROAD WITH NO TRAFFIC IN SITE. THIS IS NOW THE SECOND TIME THIS HAS HAPPENED.
Corrective Action:
VEHICLE DETECTED POSSIBLE COLLISION AND APPLIED BRAKES. THERE WAS NOTHING ANYWHERE NEAR ME. THEN SEVERAL FAULTS APPEARED. SERVICE 4WD, PRE COLLISION ASSIST FAULT, STABILITRACK FAULT, DRIVE MODE UNAVAILABLE FAULT. INFO SCREEN WENT ALL BLACK. I WAS DRIVING AT 45 MPH AND A STRAIGHT 2 LANE ROAD WITH NO TRAFFIC IN SITE. THIS IS NOW THE SECOND TIME THIS HAS HAPPENED.
Additional Notes:
VEHICLE DETECTED POSSIBLE COLLISION AND APPLIED BRAKES. THERE WAS NOTHING ANYWHERE NEAR ME. THEN SEVERAL FAULTS APPEARED. SERVICE 4WD, PRE COLLISION ASSIST FAULT, STABILITRACK FAULT, DRIVE MODE UNAVAILABLE FAULT. INFO SCREEN WENT ALL BLACK. I WAS DRIVING AT 45 MPH AND A STRAIGHT 2 LANE ROAD WITH NO TRAFFIC IN SITE. THIS IS NOW THE SECOND TIME THIS HAS HAPPENED.
Mfg Campaign: 11362026
Recall Date: Sep 30, 2020
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
RECEIVED MALFUNCTION INDICATOR LAMP- REGULATORY
Corrective Action:
RECEIVED MALFUNCTION INDICATOR LAMP- REGULATORY
Additional Notes:
RECEIVED MALFUNCTION INDICATOR LAMP- REGULATORY
Mfg Campaign: 11361218
Recall Date: Sep 26, 2020
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
RECEIVED MALFUNCTION INDICATOR LAMP- REGULATORY
Corrective Action:
RECEIVED MALFUNCTION INDICATOR LAMP- REGULATORY
Additional Notes:
RECEIVED MALFUNCTION INDICATOR LAMP- REGULATORY
Mfg Campaign: 11361218
Recall Date: Sep 26, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
RECEIVED MALFUNCTION INDICATOR LAMP- REGULATORY
Corrective Action:
RECEIVED MALFUNCTION INDICATOR LAMP- REGULATORY
Additional Notes:
RECEIVED MALFUNCTION INDICATOR LAMP- REGULATORY
Mfg Campaign: 11361218
Recall Date: Sep 26, 2020
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICULE WAS PURCHASED NEW END OF MAY 2020 AND TRANSSMISSION HAD TO BE REPLACED WITH LESS THAN 2500 MILES IN SEPTEMBER 2020. FRECUENTS JOLTS WOULD OCCUR WHEN I WOULD HIT OVER 40MPH AND WHEN I WOULD SLOW DOWN AROUND 20-25 MPH. I BROUGHT MY EXPLORER TO THE DEALERSHIP AND I HAD TO HAVE MY TRANSMISSION REPLACED BASED ON ANALYSIS PERFORMED BY FORD TECHNICIANS.
Corrective Action:
VEHICULE WAS PURCHASED NEW END OF MAY 2020 AND TRANSSMISSION HAD TO BE REPLACED WITH LESS THAN 2500 MILES IN SEPTEMBER 2020. FRECUENTS JOLTS WOULD OCCUR WHEN I WOULD HIT OVER 40MPH AND WHEN I WOULD SLOW DOWN AROUND 20-25 MPH. I BROUGHT MY EXPLORER TO THE DEALERSHIP AND I HAD TO HAVE MY TRANSMISSION REPLACED BASED ON ANALYSIS PERFORMED BY FORD TECHNICIANS.
Additional Notes:
VEHICULE WAS PURCHASED NEW END OF MAY 2020 AND TRANSSMISSION HAD TO BE REPLACED WITH LESS THAN 2500 MILES IN SEPTEMBER 2020. FRECUENTS JOLTS WOULD OCCUR WHEN I WOULD HIT OVER 40MPH AND WHEN I WOULD SLOW DOWN AROUND 20-25 MPH. I BROUGHT MY EXPLORER TO THE DEALERSHIP AND I HAD TO HAVE MY TRANSMISSION REPLACED BASED ON ANALYSIS PERFORMED BY FORD TECHNICIANS.
Mfg Campaign: 11361201
Recall Date: Sep 25, 2020
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HOOD HAS NO SAFETY LATCH. CAR WAS IN MOTION AT APPROXIMATELY 10MPH ON A SUBDIVISION STREET AND HOOD ABRUPTLY LIFTED ONTO WINDSHIELD AND BUSTED WINDSHIELD. THIS RESULTED IN GLASS PARTICLES FLYING INTO THE CAB ONTO BOTH FRONT SEATING AREAS.
Corrective Action:
HOOD HAS NO SAFETY LATCH. CAR WAS IN MOTION AT APPROXIMATELY 10MPH ON A SUBDIVISION STREET AND HOOD ABRUPTLY LIFTED ONTO WINDSHIELD AND BUSTED WINDSHIELD. THIS RESULTED IN GLASS PARTICLES FLYING INTO THE CAB ONTO BOTH FRONT SEATING AREAS.
Additional Notes:
HOOD HAS NO SAFETY LATCH. CAR WAS IN MOTION AT APPROXIMATELY 10MPH ON A SUBDIVISION STREET AND HOOD ABRUPTLY LIFTED ONTO WINDSHIELD AND BUSTED WINDSHIELD. THIS RESULTED IN GLASS PARTICLES FLYING INTO THE CAB ONTO BOTH FRONT SEATING AREAS.
Mfg Campaign: 11360932
Recall Date: Sep 24, 2020
Ford Motor Company
Defect Description:
STEERING:RACK AND PINION
Potential Consequences:
PURCHASED NEW 2020 FORD EXPLORER ST AND THE STEERING FAILED 3 TIMES IN 5 MONTHS. RETURNED THE CAR TO THE DEALER EACH TIME FOR REPAIRS. IN ALL CASES SOME OR ALL STEERING WENT OUT WHILE I WAS DRIVING THE VEHICLE. ON JUNE 15TH I HAD A SEVERE WRECK AND TOTALED THE CAR AS I TRIED TO NAVIGATE A SLIGHT CURVE IN THE ROAD.
Corrective Action:
PURCHASED NEW 2020 FORD EXPLORER ST AND THE STEERING FAILED 3 TIMES IN 5 MONTHS. RETURNED THE CAR TO THE DEALER EACH TIME FOR REPAIRS. IN ALL CASES SOME OR ALL STEERING WENT OUT WHILE I WAS DRIVING THE VEHICLE. ON JUNE 15TH I HAD A SEVERE WRECK AND TOTALED THE CAR AS I TRIED TO NAVIGATE A SLIGHT CURVE IN THE ROAD.
Additional Notes:
PURCHASED NEW 2020 FORD EXPLORER ST AND THE STEERING FAILED 3 TIMES IN 5 MONTHS. RETURNED THE CAR TO THE DEALER EACH TIME FOR REPAIRS. IN ALL CASES SOME OR ALL STEERING WENT OUT WHILE I WAS DRIVING THE VEHICLE. ON JUNE 15TH I HAD A SEVERE WRECK AND TOTALED THE CAR AS I TRIED TO NAVIGATE A SLIGHT CURVE IN THE ROAD.
Mfg Campaign: 11359990
Recall Date: Sep 19, 2020
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury