FORD EXPLORER 2020

Complete listing of complaints and recalls for this vehicle

1.3K
Complaints
75
Recalls

Complaints & Recalls

1.3K Complaints 75 Recalls

Official Safety Recalls - Important!

75 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company
NHTSA Campaign: 25V442000 SAFETY RECALL
200.1K Vehicles Affected
Recall Date: Jun 27, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Potential Risk:
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the rearview camera software, free of charge. Owner notification letters are expected to be mailed July 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S72
Recall Date: Jun 27, 2025
Ford Motor Company
NHTSA Campaign: 25V393000 SAFETY RECALL
304.7K Vehicles Affected
Recall Date: Jun 13, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.

Potential Risk:
A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.
FREE Recall Solution:
Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters notifying owners of the safety risk were mailed June 26, 2025 and June 27, 2025. Second letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S67
Recall Date: Jun 13, 2025
Ford Motor Company
NHTSA Campaign: 25V159000 SAFETY RECALL
49.4K Vehicles Affected
Recall Date: Mar 14, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.

Potential Risk:
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S27
Notice Date: Apr 25, 2025
Recall Date: Mar 14, 2025
Ford Motor Company
NHTSA Campaign: 25V166000 SAFETY RECALL
4.2K Vehicles Affected
Recall Date: Mar 14, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Potential Risk:
A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in park without the parking brake applied. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S22.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S22
Notice Date: Apr 25, 2025
Recall Date: Mar 14, 2025
Ford Motor Company
NHTSA Campaign: 25V093000 SAFETY RECALL
240.5K Vehicles Affected
Recall Date: Feb 14, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped.

Potential Risk:
A loose seat belt or seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.
FREE Recall Solution:
Dealers will inspect seat belt buckle anchor bolts in all seating positions. Additionally, dealers will inspect the seat belt retractor anchor bolt and seat belt anchor bolt at the second-row center seating position, if equipped. If loose anchor bolts are found, the affected seat components will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed on June 5, 2025. Owners may contact Ford customer service at 866-436-7332. Ford's number for this recall is 25S09.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S09
Notice Date: Jun 5, 2025
Recall Date: Feb 14, 2025
Ford Motor Company
NHTSA Campaign: 24V852000 SAFETY RECALL
27.7K Vehicles Affected
Recall Date: Nov 8, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
FREE Recall Solution:
Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24C39
Notice Date: Dec 19, 2024
Recall Date: Nov 8, 2024
Ford Motor Company
NHTSA Campaign: 24V598000 SAFETY RECALL
85.2K Vehicles Affected
Recall Date: Aug 9, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Potential Risk:
An engine compartment fire increases the risk of injury.
FREE Recall Solution:
Owners are advised to park and shut off the engine as promptly as possible upon hearing unexpected engine noises, or after experiencing an unexpected engine power reduction, or seeing smoke from the engine compartment. Dealers will update the Powertrain Control Module (PCM) software. In addition, dealers will inspect for connecting rod bearing failure and if necessary, replace the engine long block. All inspections and repairs will be performed free of charge. Interim letters explaining the safety risk were mailed August 23, 2024. A second notice will be sent once the remedy becomes available, anticipated 2nd Quarter 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S52.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24S52
Recall Date: Aug 9, 2024
Ford Motor Company
NHTSA Campaign: 24V188000 SAFETY RECALL
2K Vehicles Affected
Recall Date: Mar 8, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19. This recall is an expansion of NHTSA recall numbers 20V-575 and 22V-252.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20C19
Notice Date: Apr 4, 2024
Recall Date: Mar 8, 2024
Ford Motor Company
NHTSA Campaign: 23V675000 SAFETY RECALL
238.4K Vehicles Affected
Recall Date: Oct 6, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Potential Risk:
A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.
FREE Recall Solution:
Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 23S55
Notice Date: Jan 19, 2024
Recall Date: Oct 6, 2023
Ford Motor Company
NHTSA Campaign: 23V626000 SAFETY RECALL
3K Vehicles Affected
Recall Date: Sep 8, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Potential Risk:
Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
FREE Recall Solution:
Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S53.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 23S53
Notice Date: Apr 8, 2024
Recall Date: Sep 8, 2023
Ford Motor Company
NHTSA Campaign: 23V342000 SAFETY RECALL
443K Vehicles Affected
Recall Date: May 12, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

Potential Risk:
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 23S23
Notice Date: Nov 10, 2023
Recall Date: May 12, 2023
Ford Motor Company
NHTSA Campaign: 23V305000 SAFETY RECALL
523 Vehicles Affected
Recall Date: Apr 28, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Potential Risk:
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
FREE Recall Solution:
Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. The remedy is anticipated to be available by June 30, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 23C14
Notice Date: Jul 27, 2023
Recall Date: Apr 28, 2023
Ford Motor Company
NHTSA Campaign: 23V199000 SAFETY RECALL
674 Vehicles Affected
Recall Date: Mar 24, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

Potential Risk:
Without the electronic parking brake applied, the vehicle could rollaway if the driveshaft disconnects. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 23S16
Notice Date: May 31, 2023
Recall Date: Mar 24, 2023
Ford Motor Company
NHTSA Campaign: 23V069000 SAFETY RECALL
3.7K Vehicles Affected
Recall Date: Feb 10, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.

Potential Risk:
A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.
FREE Recall Solution:
Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S05.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 23S05
Notice Date: Mar 28, 2023
Recall Date: Feb 10, 2023
Ford Motor Company
NHTSA Campaign: 23V022000 SAFETY RECALL
382.8K Vehicles Affected
Recall Date: Jan 23, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

Potential Risk:
Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 23S02
Notice Date: Feb 13, 2023
Recall Date: Jan 23, 2023
Ford Motor Company
NHTSA Campaign: 21V735000 SAFETY RECALL
228.3K Vehicles Affected
Recall Date: Sep 22, 2021
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.

Potential Risk:
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 21S44
Notice Date: Nov 16, 2021
Recall Date: Sep 22, 2021
Ford Motor Company
NHTSA Campaign: 21V154000 SAFETY RECALL
49 Vehicles Affected
Recall Date: Mar 10, 2021
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Lincoln Aviator and Ford Explorer vehicles. The rear lower control arm (RLCA) bolts that attach the rear lower control arms to the wheel knuckles may not have been heat-treated, which could cause them to break.

Potential Risk:
Broken RLCA bolts can cause a loss of steering control, and increase the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will replace both RLCA bolts, free of charge. The recall began on April 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S11.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 21S11
Notice Date: Apr 2, 2021
Recall Date: Mar 10, 2021
Ford Motor Company
NHTSA Campaign: 20V788000 SAFETY RECALL
1.4K Vehicles Affected
Recall Date: Dec 17, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.

Potential Risk:
With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20S72
Notice Date: Feb 3, 2021
Recall Date: Dec 17, 2020
Ford Motor Company
NHTSA Campaign: 20V730000 SAFETY RECALL
17 Vehicles Affected
Recall Date: Nov 24, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles equipped with 2.3L engines and 19 gallon fuel tanks. The fuel tank inlet check valve may not be fully welded to the fuel tank shell.

Potential Risk:
An incomplete weld securing the inlet check valve to the fuel tank shell could result in a substantial fuel leak during a crash, increasing the risk of fire.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the fuel tank shell, free of charge. The recall began December 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S68.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20S68
Notice Date: Dec 8, 2020
Recall Date: Nov 24, 2020
Ford Motor Company
NHTSA Campaign: 20V693000 SAFETY RECALL
10.9K Vehicles Affected
Recall Date: Nov 10, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles equipped with a 2.0L or 3.3L engine and a 10 Speed Automatic Transmission with the All Wheel Drive package. The drive shaft may fracture along the weld seam.

Potential Risk:
Defective drive shafts may fail and cause a loss of connection between the transfer case and rear axle, possibly resulting in a vehicle rollaway when in Park or a loss of drive. Either condition can increase the risk of a crash. The drive shafts can also deform and separate from the driveline and potentially contact the fuel tank, increasing the risk of fuel leaks and/or fire.
FREE Recall Solution:
Ford will notify owners, and dealers will inspect the drive shaft label inspected and replace it as necessary, free of charge. The recall began December 11, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S65.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20S65
Notice Date: Dec 11, 2020
Recall Date: Nov 10, 2020
Ford Motor Company
NHTSA Campaign: 20V575000 SAFETY RECALL
620.2K Vehicles Affected
Recall Date: Sep 23, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Potential Risk:
Reduced rearward visibility can increase the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20C19
Notice Date: Feb 1, 2021
Recall Date: Sep 23, 2020
Ford Motor Company
NHTSA Campaign: 20V549000 SAFETY RECALL
29 Vehicles Affected
Recall Date: Sep 10, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. The affected vehicles are equipped with second row center seat belt buckles that may not be properly secured to the seat.

Potential Risk:
Vehicles with seat belt buckles that are not properly secured may fail to restrain an occupant during a crash, increasing the risk of injury.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the second row center seat assembly, free of charge. The recall began November 6, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S50.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20S50
Notice Date: Nov 6, 2020
Recall Date: Sep 10, 2020
Ford Motor Company
NHTSA Campaign: 20V497000 SAFETY RECALL
488 Vehicles Affected
Recall Date: Aug 21, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer and 2020 Lincoln Aviator vehicles. The side air bag and/or seat back module attachments may not have been properly tightened in the front seat backs.

Potential Risk:
If the side air bag or seat back fasteners were not properly tightened, the side air bag deployment could be affected, increasing the risk of injury during a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will remove front seat back panels from one or both front seats (VIN-specific) and verify that the fasteners have been properly tightened, free of charge. The recall began September 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S48.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20S48
Notice Date: Sep 10, 2020
Recall Date: Aug 21, 2020
Ford Motor Company
NHTSA Campaign: 19V859000 SAFETY RECALL
3.9K Vehicles Affected
Recall Date: Dec 4, 2019
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. Over time, the protective sleeve on the vapor fuel line may chafe through the plastic liquid fuel line and cause a fuel leak.

Potential Risk:
A fuel leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
Ford will notify owners, and dealers will install a longer protective sleeve on the liquid fuel line, as necessary, free of charge. Ford issued owners and interim notification on January 29, 2020. Recall began March 23, 2020. A second notice will be sent once parts are available, expected to be late in the first quarter of 2020. A renotification letter was sent on July 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S49.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 19S49
Notice Date: Mar 23, 2020
Recall Date: Dec 4, 2019
Ford Motor Company
NHTSA Campaign: 19V687000 SAFETY RECALL
10.7K Vehicles Affected
Recall Date: Sep 30, 2019
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer vehicles equipped with 2.3L or 3.3L engines. The wiring harness may not have been properly secured and may contact the air conditioner compressor (A/C) pulley, potentially damaging the harness or the A/C belt.

Potential Risk:
The A/C pulley may rub through the wiring harness insulation and contact the unfused battery positive wire, resulting in a short circuit, increasing the risk of a fire.
FREE Recall Solution:
Ford will notify owners, and dealers will install a tie strap to the wiring harness at the hand shock tower clip, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S32.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 19S32
Notice Date: Oct 21, 2019
Recall Date: Sep 30, 2019
Ford Motor Company
NHTSA Campaign: 19V633000 SAFETY RECALL
639.1K Vehicles Affected
Recall Date: Aug 28, 2019
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

Potential Risk:
A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
FREE Recall Solution:
Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 19C07
Notice Date: Oct 21, 2019
Recall Date: Aug 28, 2019
Ford Motor Company
NHTSA Campaign: 19V575000 SAFETY RECALL
13.9K Vehicles Affected
Recall Date: Aug 5, 2019
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. The Manual Park Release (MPR) cover may not be installed. In addition, the vehicles may be in Factory Mode, which disables warning alerts and does not display the transmission gear selected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Prevention" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."

Potential Risk:
Without the cover, the MPR lever may be unintentionally moved, allowing the vehicle to roll away. Being in Factory Mode, the vehicle will not display warnings and/or gear selection on the instrument cluster. Both conditions increase the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will inspect and, if necessary, install a MPR cover. Dealers will verify the instrument cluster is not in Factory Mode and clear any fault codes, free of charge. The recall began August 23, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C06.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 19C06
Notice Date: Aug 23, 2019
Recall Date: Aug 5, 2019

Consumer Complaints

1.3K Complaints
Ford Motor Company
Campaign: 11377013 Other
Nov 29, 2020
Defect Description:

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Potential Consequences:

BACK UP CAMERA INOPERATIVE. IN REVERSE, THE VEHCLE WILL SWITCH TO THE BACKUP CAMERA BUT THE DRIVER CAN NOT SEE THE IMAGES, THE SCREEN WOULD BE DARK AND SNOWY.

Corrective Action:

BACK UP CAMERA INOPERATIVE. IN REVERSE, THE VEHCLE WILL SWITCH TO THE BACKUP CAMERA BUT THE DRIVER CAN NOT SEE THE IMAGES, THE SCREEN WOULD BE DARK AND SNOWY.

Additional Notes:

BACK UP CAMERA INOPERATIVE. IN REVERSE, THE VEHCLE WILL SWITCH TO THE BACKUP CAMERA BUT THE DRIVER CAN NOT SEE THE IMAGES, THE SCREEN WOULD BE DARK AND SNOWY.

Manufacturer: FORD
Mfg Campaign: 11377013
Notice Date: Nov 29, 2020
Recall Date: Nov 29, 2020
Ford Motor Company
Campaign: 11376724 Other
Nov 27, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

I WAS PARKED ON AN INCLINE RAMP IN A PARKING LOT AND TRIED TO MANEUVER OUT BETWEEN THE VEHICLE IN FRONT AND BEHIND ME. I PUT THE VEHICLE IN DRIVE AND REVERSE A FEW TIMES TO GET OUT. I MANEUVERED ENOUGH TO GET OUT OF THE SPACE BUT WHEN I PUT THE VEHICLE IN DRIVE (D), IT REVVED AS I STEPPED ON THE GAS (LIKE IT WAS IN NEUTRAL) BUT THE VEHICLE KICKED BACK INTO REVERSE WHICH IS WHAT MY PREVIOUS GEAR WAS. MY VEHICLE THEN ROLLED BACK. WHEN I LOOKED AT THE GEAR SELECT IT WAS ON DRIVE (D). THIS CAUSED ME TO HIT THE PARKED VEHICLE BEHIND ME CAUSING MINOR DAMAGE TO MY VEHICLE BUT MAJOR DAMAGE TO THE OTHER VEHICLE. THE TRANSMISSION LAGS BUT I WAS CERTAIN THAT IT WAS IN DRIVE BEFORE I STEPPED ON THE GAS. THE CAUSE IS PROBABLY DUE TO THE DRIVETRAIN NOT ENGAGING CAUSING A LOSS OF DRIVE. I BELIEVE ITS RELATED TO FORD RECALL 20S65 WHICH I DID NOT KNOW OF AT THE TIME OF THE CRASH.

Corrective Action:

I WAS PARKED ON AN INCLINE RAMP IN A PARKING LOT AND TRIED TO MANEUVER OUT BETWEEN THE VEHICLE IN FRONT AND BEHIND ME. I PUT THE VEHICLE IN DRIVE AND REVERSE A FEW TIMES TO GET OUT. I MANEUVERED ENOUGH TO GET OUT OF THE SPACE BUT WHEN I PUT THE VEHICLE IN DRIVE (D), IT REVVED AS I STEPPED ON THE GAS (LIKE IT WAS IN NEUTRAL) BUT THE VEHICLE KICKED BACK INTO REVERSE WHICH IS WHAT MY PREVIOUS GEAR WAS. MY VEHICLE THEN ROLLED BACK. WHEN I LOOKED AT THE GEAR SELECT IT WAS ON DRIVE (D). THIS CAUSED ME TO HIT THE PARKED VEHICLE BEHIND ME CAUSING MINOR DAMAGE TO MY VEHICLE BUT MAJOR DAMAGE TO THE OTHER VEHICLE. THE TRANSMISSION LAGS BUT I WAS CERTAIN THAT IT WAS IN DRIVE BEFORE I STEPPED ON THE GAS. THE CAUSE IS PROBABLY DUE TO THE DRIVETRAIN NOT ENGAGING CAUSING A LOSS OF DRIVE. I BELIEVE ITS RELATED TO FORD RECALL 20S65 WHICH I DID NOT KNOW OF AT THE TIME OF THE CRASH.

Additional Notes:

I WAS PARKED ON AN INCLINE RAMP IN A PARKING LOT AND TRIED TO MANEUVER OUT BETWEEN THE VEHICLE IN FRONT AND BEHIND ME. I PUT THE VEHICLE IN DRIVE AND REVERSE A FEW TIMES TO GET OUT. I MANEUVERED ENOUGH TO GET OUT OF THE SPACE BUT WHEN I PUT THE VEHICLE IN DRIVE (D), IT REVVED AS I STEPPED ON THE GAS (LIKE IT WAS IN NEUTRAL) BUT THE VEHICLE KICKED BACK INTO REVERSE WHICH IS WHAT MY PREVIOUS GEAR WAS. MY VEHICLE THEN ROLLED BACK. WHEN I LOOKED AT THE GEAR SELECT IT WAS ON DRIVE (D). THIS CAUSED ME TO HIT THE PARKED VEHICLE BEHIND ME CAUSING MINOR DAMAGE TO MY VEHICLE BUT MAJOR DAMAGE TO THE OTHER VEHICLE. THE TRANSMISSION LAGS BUT I WAS CERTAIN THAT IT WAS IN DRIVE BEFORE I STEPPED ON THE GAS. THE CAUSE IS PROBABLY DUE TO THE DRIVETRAIN NOT ENGAGING CAUSING A LOSS OF DRIVE. I BELIEVE ITS RELATED TO FORD RECALL 20S65 WHICH I DID NOT KNOW OF AT THE TIME OF THE CRASH.

Manufacturer: FORD
Mfg Campaign: 11376724
Notice Date: Nov 27, 2020
Recall Date: Nov 27, 2020
Ford Motor Company
Campaign: 11376388 Other
Nov 25, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

I HAD DRIVEN 8 HOURS, (AROUND 575MILES) INTO A 14.5 HOUR DRIVE. THE MECHANICAL SHIFT DEFAULT FLASHED ON THE DASH SCREEN & THE WRENCH SYMBOL. I EXITED THE HIGHWAY TO THE NEAREST GAS STATION. I CHECKED THE MANUAL, DID A GOOGLE SEARCH & IT SAID THIS WAS A TRANSMISSION FAULT. I CHECKED TO SEE IF THE CAR WOULD START, AFTER FILLING UP THE GAS TANK. IT STARTED, BUT AS SOON AS THE EXPLORER WAS PUT INTO ANY GEAR, IT SHIFTED ITSELF BACK INTO PARK & MADE AN AUDIBLE "CLUNK" SOUND. I CALLED AAA TO GET IT TOWED TO THE NEAREST DEALERSHIP, WHICH WAS CHEVY. THIS WAS SAT, DEALERSHIP DIDN'T OPEN UNTIL MON. CALLED THE CHEVY DEALER & HE SAID HE COULD NOT REPAIR IT. CALLED 5 FORD DEALERSHIPS & NO ONE COULD GET IT REPAIRED THIS WEEK, SO WE HAD TO HAVE OUR EXPLORER TOWED FROM AL TO OK TO OUR MECHANIC. WE WERE TOLD BY 3 DEALERSHIPS THAT FORD IS HAVING TRANSMISSION PROBLEMS WITH THIS MODEL & WE SHOULD CHECK RECALLS. I DON'T SEE 2020 EXPLORER INCLUDED IN THE CURRENT TRANSMISSION RECALLS, BUT THIS FORD EXPLORER 2020 HAS LESS THAN 3,000 MILES & DUE TO THE "SHIFT SYSTEM FAULT" DEFECT, IT CAN'T BE DRIVEN WITHOUT A MAJOR REPAIR. I'M A VERY UN-HAPPY CUSTOMER RIGHT NOW!🤬😡

Corrective Action:

I HAD DRIVEN 8 HOURS, (AROUND 575MILES) INTO A 14.5 HOUR DRIVE. THE MECHANICAL SHIFT DEFAULT FLASHED ON THE DASH SCREEN & THE WRENCH SYMBOL. I EXITED THE HIGHWAY TO THE NEAREST GAS STATION. I CHECKED THE MANUAL, DID A GOOGLE SEARCH & IT SAID THIS WAS A TRANSMISSION FAULT. I CHECKED TO SEE IF THE CAR WOULD START, AFTER FILLING UP THE GAS TANK. IT STARTED, BUT AS SOON AS THE EXPLORER WAS PUT INTO ANY GEAR, IT SHIFTED ITSELF BACK INTO PARK & MADE AN AUDIBLE "CLUNK" SOUND. I CALLED AAA TO GET IT TOWED TO THE NEAREST DEALERSHIP, WHICH WAS CHEVY. THIS WAS SAT, DEALERSHIP DIDN'T OPEN UNTIL MON. CALLED THE CHEVY DEALER & HE SAID HE COULD NOT REPAIR IT. CALLED 5 FORD DEALERSHIPS & NO ONE COULD GET IT REPAIRED THIS WEEK, SO WE HAD TO HAVE OUR EXPLORER TOWED FROM AL TO OK TO OUR MECHANIC. WE WERE TOLD BY 3 DEALERSHIPS THAT FORD IS HAVING TRANSMISSION PROBLEMS WITH THIS MODEL & WE SHOULD CHECK RECALLS. I DON'T SEE 2020 EXPLORER INCLUDED IN THE CURRENT TRANSMISSION RECALLS, BUT THIS FORD EXPLORER 2020 HAS LESS THAN 3,000 MILES & DUE TO THE "SHIFT SYSTEM FAULT" DEFECT, IT CAN'T BE DRIVEN WITHOUT A MAJOR REPAIR. I'M A VERY UN-HAPPY CUSTOMER RIGHT NOW!🤬😡

Additional Notes:

I HAD DRIVEN 8 HOURS, (AROUND 575MILES) INTO A 14.5 HOUR DRIVE. THE MECHANICAL SHIFT DEFAULT FLASHED ON THE DASH SCREEN & THE WRENCH SYMBOL. I EXITED THE HIGHWAY TO THE NEAREST GAS STATION. I CHECKED THE MANUAL, DID A GOOGLE SEARCH & IT SAID THIS WAS A TRANSMISSION FAULT. I CHECKED TO SEE IF THE CAR WOULD START, AFTER FILLING UP THE GAS TANK. IT STARTED, BUT AS SOON AS THE EXPLORER WAS PUT INTO ANY GEAR, IT SHIFTED ITSELF BACK INTO PARK & MADE AN AUDIBLE "CLUNK" SOUND. I CALLED AAA TO GET IT TOWED TO THE NEAREST DEALERSHIP, WHICH WAS CHEVY. THIS WAS SAT, DEALERSHIP DIDN'T OPEN UNTIL MON. CALLED THE CHEVY DEALER & HE SAID HE COULD NOT REPAIR IT. CALLED 5 FORD DEALERSHIPS & NO ONE COULD GET IT REPAIRED THIS WEEK, SO WE HAD TO HAVE OUR EXPLORER TOWED FROM AL TO OK TO OUR MECHANIC. WE WERE TOLD BY 3 DEALERSHIPS THAT FORD IS HAVING TRANSMISSION PROBLEMS WITH THIS MODEL & WE SHOULD CHECK RECALLS. I DON'T SEE 2020 EXPLORER INCLUDED IN THE CURRENT TRANSMISSION RECALLS, BUT THIS FORD EXPLORER 2020 HAS LESS THAN 3,000 MILES & DUE TO THE "SHIFT SYSTEM FAULT" DEFECT, IT CAN'T BE DRIVEN WITHOUT A MAJOR REPAIR. I'M A VERY UN-HAPPY CUSTOMER RIGHT NOW!🤬😡

Manufacturer: FORD
Mfg Campaign: 11376388
Notice Date: Nov 25, 2020
Recall Date: Nov 25, 2020
Ford Motor Company
Campaign: 11376253 Other
Nov 24, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

THIS HAS HAPPENED OVER AND OVER . . THE CAR WILL NOT START. SOMETIMES IT WILL JUST STOP AND WILL NOT START AGAIN. SOMETIMES IT WILL HAPPEN IN A PARKING LOT. SOMETIMES IT HAPPENS IN THE GARAGE. I HAVE HAD IT TOWED TO THE DEALERSHIP AT LEAST 4 TIMES. THEY CANNOT FIND ANYTHING WRONG WITH IT. I CAN'T BE THE ONLY PERSON THIS IS HAPPENING TO!

Corrective Action:

THIS HAS HAPPENED OVER AND OVER . . THE CAR WILL NOT START. SOMETIMES IT WILL JUST STOP AND WILL NOT START AGAIN. SOMETIMES IT WILL HAPPEN IN A PARKING LOT. SOMETIMES IT HAPPENS IN THE GARAGE. I HAVE HAD IT TOWED TO THE DEALERSHIP AT LEAST 4 TIMES. THEY CANNOT FIND ANYTHING WRONG WITH IT. I CAN'T BE THE ONLY PERSON THIS IS HAPPENING TO!

Additional Notes:

THIS HAS HAPPENED OVER AND OVER . . THE CAR WILL NOT START. SOMETIMES IT WILL JUST STOP AND WILL NOT START AGAIN. SOMETIMES IT WILL HAPPEN IN A PARKING LOT. SOMETIMES IT HAPPENS IN THE GARAGE. I HAVE HAD IT TOWED TO THE DEALERSHIP AT LEAST 4 TIMES. THEY CANNOT FIND ANYTHING WRONG WITH IT. I CAN'T BE THE ONLY PERSON THIS IS HAPPENING TO!

Manufacturer: FORD
Mfg Campaign: 11376253
Notice Date: Nov 24, 2020
Recall Date: Nov 24, 2020
Ford Motor Company
Campaign: 11375806 Other
Nov 22, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

WHEN REVERSING CAMERA WILL SHOW BLUE SCREEN AND NOT GIVE ANY ADDITIONAL WARNINGS SINCE NOTHING CAN BE DETECTED. THIS IS AND ON AND OFF ISSUE SO CAN HAPPEN AT ANY TIME. I'VE ADDED PICTURES TAKEN AT DIFFERENT DAYS AND TIMES. I'VE JUST PUT TODAY'S DATE BECAUSE I CAN'T REMEMBER HOW LONG AS THIS HAS BEEN HAPPENING FOR.

Corrective Action:

WHEN REVERSING CAMERA WILL SHOW BLUE SCREEN AND NOT GIVE ANY ADDITIONAL WARNINGS SINCE NOTHING CAN BE DETECTED. THIS IS AND ON AND OFF ISSUE SO CAN HAPPEN AT ANY TIME. I'VE ADDED PICTURES TAKEN AT DIFFERENT DAYS AND TIMES. I'VE JUST PUT TODAY'S DATE BECAUSE I CAN'T REMEMBER HOW LONG AS THIS HAS BEEN HAPPENING FOR.

Additional Notes:

WHEN REVERSING CAMERA WILL SHOW BLUE SCREEN AND NOT GIVE ANY ADDITIONAL WARNINGS SINCE NOTHING CAN BE DETECTED. THIS IS AND ON AND OFF ISSUE SO CAN HAPPEN AT ANY TIME. I'VE ADDED PICTURES TAKEN AT DIFFERENT DAYS AND TIMES. I'VE JUST PUT TODAY'S DATE BECAUSE I CAN'T REMEMBER HOW LONG AS THIS HAS BEEN HAPPENING FOR.

Manufacturer: FORD
Mfg Campaign: 11375806
Notice Date: Nov 22, 2020
Recall Date: Nov 22, 2020
Ford Motor Company
Campaign: 11375806 Other
Nov 22, 2020
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

WHEN REVERSING CAMERA WILL SHOW BLUE SCREEN AND NOT GIVE ANY ADDITIONAL WARNINGS SINCE NOTHING CAN BE DETECTED. THIS IS AND ON AND OFF ISSUE SO CAN HAPPEN AT ANY TIME. I'VE ADDED PICTURES TAKEN AT DIFFERENT DAYS AND TIMES. I'VE JUST PUT TODAY'S DATE BECAUSE I CAN'T REMEMBER HOW LONG AS THIS HAS BEEN HAPPENING FOR.

Corrective Action:

WHEN REVERSING CAMERA WILL SHOW BLUE SCREEN AND NOT GIVE ANY ADDITIONAL WARNINGS SINCE NOTHING CAN BE DETECTED. THIS IS AND ON AND OFF ISSUE SO CAN HAPPEN AT ANY TIME. I'VE ADDED PICTURES TAKEN AT DIFFERENT DAYS AND TIMES. I'VE JUST PUT TODAY'S DATE BECAUSE I CAN'T REMEMBER HOW LONG AS THIS HAS BEEN HAPPENING FOR.

Additional Notes:

WHEN REVERSING CAMERA WILL SHOW BLUE SCREEN AND NOT GIVE ANY ADDITIONAL WARNINGS SINCE NOTHING CAN BE DETECTED. THIS IS AND ON AND OFF ISSUE SO CAN HAPPEN AT ANY TIME. I'VE ADDED PICTURES TAKEN AT DIFFERENT DAYS AND TIMES. I'VE JUST PUT TODAY'S DATE BECAUSE I CAN'T REMEMBER HOW LONG AS THIS HAS BEEN HAPPENING FOR.

Manufacturer: FORD
Mfg Campaign: 11375806
Notice Date: Nov 22, 2020
Recall Date: Nov 22, 2020
Ford Motor Company
Campaign: 11375806 Other
Nov 22, 2020
Defect Description:

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

Potential Consequences:

WHEN REVERSING CAMERA WILL SHOW BLUE SCREEN AND NOT GIVE ANY ADDITIONAL WARNINGS SINCE NOTHING CAN BE DETECTED. THIS IS AND ON AND OFF ISSUE SO CAN HAPPEN AT ANY TIME. I'VE ADDED PICTURES TAKEN AT DIFFERENT DAYS AND TIMES. I'VE JUST PUT TODAY'S DATE BECAUSE I CAN'T REMEMBER HOW LONG AS THIS HAS BEEN HAPPENING FOR.

Corrective Action:

WHEN REVERSING CAMERA WILL SHOW BLUE SCREEN AND NOT GIVE ANY ADDITIONAL WARNINGS SINCE NOTHING CAN BE DETECTED. THIS IS AND ON AND OFF ISSUE SO CAN HAPPEN AT ANY TIME. I'VE ADDED PICTURES TAKEN AT DIFFERENT DAYS AND TIMES. I'VE JUST PUT TODAY'S DATE BECAUSE I CAN'T REMEMBER HOW LONG AS THIS HAS BEEN HAPPENING FOR.

Additional Notes:

WHEN REVERSING CAMERA WILL SHOW BLUE SCREEN AND NOT GIVE ANY ADDITIONAL WARNINGS SINCE NOTHING CAN BE DETECTED. THIS IS AND ON AND OFF ISSUE SO CAN HAPPEN AT ANY TIME. I'VE ADDED PICTURES TAKEN AT DIFFERENT DAYS AND TIMES. I'VE JUST PUT TODAY'S DATE BECAUSE I CAN'T REMEMBER HOW LONG AS THIS HAS BEEN HAPPENING FOR.

Manufacturer: FORD
Mfg Campaign: 11375806
Notice Date: Nov 22, 2020
Recall Date: Nov 22, 2020
Ford Motor Company
Campaign: 11375093 Other
Nov 17, 2020
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

SEVERAL TIMES WHEN THE REAR CAMERA JUST DOESN'T WORK - NO PARTICULAR REASON BUT IT'S JUST OUT. IT USUALLY RESUMES NORMAL OPERATION AFTER SHUTTING OFF THE CAR AND RESTARTING BUT SOMETIMES I'VE HAD TO SHUTDOWN AND RESTART MORE THAN ONCE (SEE PICTURE FROM MOST RECENT ISSUE). THE EMERGENCY BREAKING SYSTEM, PARTICULARLY WHEN MOVING IN REVERSE HAS ENGAGED UNEXPECTEDLY NUMEROUS TIMES WITHOUT WARNING AND WITHOUT ANY DANGER OR OBSTRUCTIONS IN THE WAY OF MY CAR. THIS HAS HAPPENED IN MY DRIVEWAY WELL BEFORE THE SIDEWALK AND WHEN THERE HAVE BEEN NO PEOPLE ARE ANIMALS ANYWHERE NEARBY. THIS HAS ALSO HAPPENED AT OTHER TIMES AND PLACES BEYOND MY DRIVEWAY AND I'VE HAD THE EMERGENCY BREAKING SYSTEM ENGAGED WHILE IN DRIVE AND STOPPED AT A STOP LIGHT. THERE HAVE BEEN OTHER UNUSUAL ELECTRICAL ISSUES WHERE THAT AREN'T NECESSARILY SAFETY RELATED BUT MIGHT INDICATE A BROADER ELECTRICAL ISSUE. FOR EXAMPLE, THE RADIO OFTEN DOESN'T WORK OR RESPOND TO COMMANDS TO CHANGE CHANNELS, VOLUME, ETC.

Corrective Action:

SEVERAL TIMES WHEN THE REAR CAMERA JUST DOESN'T WORK - NO PARTICULAR REASON BUT IT'S JUST OUT. IT USUALLY RESUMES NORMAL OPERATION AFTER SHUTTING OFF THE CAR AND RESTARTING BUT SOMETIMES I'VE HAD TO SHUTDOWN AND RESTART MORE THAN ONCE (SEE PICTURE FROM MOST RECENT ISSUE). THE EMERGENCY BREAKING SYSTEM, PARTICULARLY WHEN MOVING IN REVERSE HAS ENGAGED UNEXPECTEDLY NUMEROUS TIMES WITHOUT WARNING AND WITHOUT ANY DANGER OR OBSTRUCTIONS IN THE WAY OF MY CAR. THIS HAS HAPPENED IN MY DRIVEWAY WELL BEFORE THE SIDEWALK AND WHEN THERE HAVE BEEN NO PEOPLE ARE ANIMALS ANYWHERE NEARBY. THIS HAS ALSO HAPPENED AT OTHER TIMES AND PLACES BEYOND MY DRIVEWAY AND I'VE HAD THE EMERGENCY BREAKING SYSTEM ENGAGED WHILE IN DRIVE AND STOPPED AT A STOP LIGHT. THERE HAVE BEEN OTHER UNUSUAL ELECTRICAL ISSUES WHERE THAT AREN'T NECESSARILY SAFETY RELATED BUT MIGHT INDICATE A BROADER ELECTRICAL ISSUE. FOR EXAMPLE, THE RADIO OFTEN DOESN'T WORK OR RESPOND TO COMMANDS TO CHANGE CHANNELS, VOLUME, ETC.

Additional Notes:

SEVERAL TIMES WHEN THE REAR CAMERA JUST DOESN'T WORK - NO PARTICULAR REASON BUT IT'S JUST OUT. IT USUALLY RESUMES NORMAL OPERATION AFTER SHUTTING OFF THE CAR AND RESTARTING BUT SOMETIMES I'VE HAD TO SHUTDOWN AND RESTART MORE THAN ONCE (SEE PICTURE FROM MOST RECENT ISSUE). THE EMERGENCY BREAKING SYSTEM, PARTICULARLY WHEN MOVING IN REVERSE HAS ENGAGED UNEXPECTEDLY NUMEROUS TIMES WITHOUT WARNING AND WITHOUT ANY DANGER OR OBSTRUCTIONS IN THE WAY OF MY CAR. THIS HAS HAPPENED IN MY DRIVEWAY WELL BEFORE THE SIDEWALK AND WHEN THERE HAVE BEEN NO PEOPLE ARE ANIMALS ANYWHERE NEARBY. THIS HAS ALSO HAPPENED AT OTHER TIMES AND PLACES BEYOND MY DRIVEWAY AND I'VE HAD THE EMERGENCY BREAKING SYSTEM ENGAGED WHILE IN DRIVE AND STOPPED AT A STOP LIGHT. THERE HAVE BEEN OTHER UNUSUAL ELECTRICAL ISSUES WHERE THAT AREN'T NECESSARILY SAFETY RELATED BUT MIGHT INDICATE A BROADER ELECTRICAL ISSUE. FOR EXAMPLE, THE RADIO OFTEN DOESN'T WORK OR RESPOND TO COMMANDS TO CHANGE CHANNELS, VOLUME, ETC.

Manufacturer: FORD
Mfg Campaign: 11375093
Notice Date: Nov 17, 2020
Recall Date: Nov 17, 2020
Ford Motor Company
Campaign: 11375093 Other
Nov 17, 2020
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

SEVERAL TIMES WHEN THE REAR CAMERA JUST DOESN'T WORK - NO PARTICULAR REASON BUT IT'S JUST OUT. IT USUALLY RESUMES NORMAL OPERATION AFTER SHUTTING OFF THE CAR AND RESTARTING BUT SOMETIMES I'VE HAD TO SHUTDOWN AND RESTART MORE THAN ONCE (SEE PICTURE FROM MOST RECENT ISSUE). THE EMERGENCY BREAKING SYSTEM, PARTICULARLY WHEN MOVING IN REVERSE HAS ENGAGED UNEXPECTEDLY NUMEROUS TIMES WITHOUT WARNING AND WITHOUT ANY DANGER OR OBSTRUCTIONS IN THE WAY OF MY CAR. THIS HAS HAPPENED IN MY DRIVEWAY WELL BEFORE THE SIDEWALK AND WHEN THERE HAVE BEEN NO PEOPLE ARE ANIMALS ANYWHERE NEARBY. THIS HAS ALSO HAPPENED AT OTHER TIMES AND PLACES BEYOND MY DRIVEWAY AND I'VE HAD THE EMERGENCY BREAKING SYSTEM ENGAGED WHILE IN DRIVE AND STOPPED AT A STOP LIGHT. THERE HAVE BEEN OTHER UNUSUAL ELECTRICAL ISSUES WHERE THAT AREN'T NECESSARILY SAFETY RELATED BUT MIGHT INDICATE A BROADER ELECTRICAL ISSUE. FOR EXAMPLE, THE RADIO OFTEN DOESN'T WORK OR RESPOND TO COMMANDS TO CHANGE CHANNELS, VOLUME, ETC.

Corrective Action:

SEVERAL TIMES WHEN THE REAR CAMERA JUST DOESN'T WORK - NO PARTICULAR REASON BUT IT'S JUST OUT. IT USUALLY RESUMES NORMAL OPERATION AFTER SHUTTING OFF THE CAR AND RESTARTING BUT SOMETIMES I'VE HAD TO SHUTDOWN AND RESTART MORE THAN ONCE (SEE PICTURE FROM MOST RECENT ISSUE). THE EMERGENCY BREAKING SYSTEM, PARTICULARLY WHEN MOVING IN REVERSE HAS ENGAGED UNEXPECTEDLY NUMEROUS TIMES WITHOUT WARNING AND WITHOUT ANY DANGER OR OBSTRUCTIONS IN THE WAY OF MY CAR. THIS HAS HAPPENED IN MY DRIVEWAY WELL BEFORE THE SIDEWALK AND WHEN THERE HAVE BEEN NO PEOPLE ARE ANIMALS ANYWHERE NEARBY. THIS HAS ALSO HAPPENED AT OTHER TIMES AND PLACES BEYOND MY DRIVEWAY AND I'VE HAD THE EMERGENCY BREAKING SYSTEM ENGAGED WHILE IN DRIVE AND STOPPED AT A STOP LIGHT. THERE HAVE BEEN OTHER UNUSUAL ELECTRICAL ISSUES WHERE THAT AREN'T NECESSARILY SAFETY RELATED BUT MIGHT INDICATE A BROADER ELECTRICAL ISSUE. FOR EXAMPLE, THE RADIO OFTEN DOESN'T WORK OR RESPOND TO COMMANDS TO CHANGE CHANNELS, VOLUME, ETC.

Additional Notes:

SEVERAL TIMES WHEN THE REAR CAMERA JUST DOESN'T WORK - NO PARTICULAR REASON BUT IT'S JUST OUT. IT USUALLY RESUMES NORMAL OPERATION AFTER SHUTTING OFF THE CAR AND RESTARTING BUT SOMETIMES I'VE HAD TO SHUTDOWN AND RESTART MORE THAN ONCE (SEE PICTURE FROM MOST RECENT ISSUE). THE EMERGENCY BREAKING SYSTEM, PARTICULARLY WHEN MOVING IN REVERSE HAS ENGAGED UNEXPECTEDLY NUMEROUS TIMES WITHOUT WARNING AND WITHOUT ANY DANGER OR OBSTRUCTIONS IN THE WAY OF MY CAR. THIS HAS HAPPENED IN MY DRIVEWAY WELL BEFORE THE SIDEWALK AND WHEN THERE HAVE BEEN NO PEOPLE ARE ANIMALS ANYWHERE NEARBY. THIS HAS ALSO HAPPENED AT OTHER TIMES AND PLACES BEYOND MY DRIVEWAY AND I'VE HAD THE EMERGENCY BREAKING SYSTEM ENGAGED WHILE IN DRIVE AND STOPPED AT A STOP LIGHT. THERE HAVE BEEN OTHER UNUSUAL ELECTRICAL ISSUES WHERE THAT AREN'T NECESSARILY SAFETY RELATED BUT MIGHT INDICATE A BROADER ELECTRICAL ISSUE. FOR EXAMPLE, THE RADIO OFTEN DOESN'T WORK OR RESPOND TO COMMANDS TO CHANGE CHANNELS, VOLUME, ETC.

Manufacturer: FORD
Mfg Campaign: 11375093
Notice Date: Nov 17, 2020
Recall Date: Nov 17, 2020
Ford Motor Company
Campaign: 11375150 Other
Nov 17, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

I HAD BEEN DRIVING WITH NO PROBLEMS. TURNED IN TO A MINIMART, PARKED VEHICLE. WHEN I RETURNED A FEW MINUTES LATER, I STARTED THE VEHICLE, BACKED UP, STOPPED, THEN STARTED TO PULL OUT OF THE PARKING LOT TO TURN ONTO THE HIGHWAY. I ACCELERATED AND THE TRANSMISSION WOULD NOT GO OUT OF SECOND GEAR. I PULLED OFF THE HIGHWAY SHUT THE VEHICLE OFF, RESTARTED AND TRIED TO CONTINUE MY TRIP. THE TRANSMISSION WOULD NOT GO OUT OF SECOND GEAR. I CONTINUED WITH THE ENGINE RUNNING AT HIGH RPM UNTIL I REACHED HOME. I CALLED FOR ASSISTANCE, AND HAD THE VEHICLE TOWED TO THE DEALER WHERE I GOT A RENTAL CAR AND RETURNED HOME. THEY CALLED THE HOUSE AND SAID THE VEHICLE WAS READY. I RETURNED AND FOUND THAT THEY REPROGRAMMED THE PCM MODULE AND ROAD CHECKED THE CAR WITH NO PROBLEMS FOUND. I HAD RECEIVED A FORD RECALL NOTICE IN LATE MAY ABOUT THE PROBLEM AND RECALL IS GOOD UNTIL MAY 31, 2021. VEHICLE HAD 1406 MILES WHEN I LEFT THE DEALER.

Corrective Action:

I HAD BEEN DRIVING WITH NO PROBLEMS. TURNED IN TO A MINIMART, PARKED VEHICLE. WHEN I RETURNED A FEW MINUTES LATER, I STARTED THE VEHICLE, BACKED UP, STOPPED, THEN STARTED TO PULL OUT OF THE PARKING LOT TO TURN ONTO THE HIGHWAY. I ACCELERATED AND THE TRANSMISSION WOULD NOT GO OUT OF SECOND GEAR. I PULLED OFF THE HIGHWAY SHUT THE VEHICLE OFF, RESTARTED AND TRIED TO CONTINUE MY TRIP. THE TRANSMISSION WOULD NOT GO OUT OF SECOND GEAR. I CONTINUED WITH THE ENGINE RUNNING AT HIGH RPM UNTIL I REACHED HOME. I CALLED FOR ASSISTANCE, AND HAD THE VEHICLE TOWED TO THE DEALER WHERE I GOT A RENTAL CAR AND RETURNED HOME. THEY CALLED THE HOUSE AND SAID THE VEHICLE WAS READY. I RETURNED AND FOUND THAT THEY REPROGRAMMED THE PCM MODULE AND ROAD CHECKED THE CAR WITH NO PROBLEMS FOUND. I HAD RECEIVED A FORD RECALL NOTICE IN LATE MAY ABOUT THE PROBLEM AND RECALL IS GOOD UNTIL MAY 31, 2021. VEHICLE HAD 1406 MILES WHEN I LEFT THE DEALER.

Additional Notes:

I HAD BEEN DRIVING WITH NO PROBLEMS. TURNED IN TO A MINIMART, PARKED VEHICLE. WHEN I RETURNED A FEW MINUTES LATER, I STARTED THE VEHICLE, BACKED UP, STOPPED, THEN STARTED TO PULL OUT OF THE PARKING LOT TO TURN ONTO THE HIGHWAY. I ACCELERATED AND THE TRANSMISSION WOULD NOT GO OUT OF SECOND GEAR. I PULLED OFF THE HIGHWAY SHUT THE VEHICLE OFF, RESTARTED AND TRIED TO CONTINUE MY TRIP. THE TRANSMISSION WOULD NOT GO OUT OF SECOND GEAR. I CONTINUED WITH THE ENGINE RUNNING AT HIGH RPM UNTIL I REACHED HOME. I CALLED FOR ASSISTANCE, AND HAD THE VEHICLE TOWED TO THE DEALER WHERE I GOT A RENTAL CAR AND RETURNED HOME. THEY CALLED THE HOUSE AND SAID THE VEHICLE WAS READY. I RETURNED AND FOUND THAT THEY REPROGRAMMED THE PCM MODULE AND ROAD CHECKED THE CAR WITH NO PROBLEMS FOUND. I HAD RECEIVED A FORD RECALL NOTICE IN LATE MAY ABOUT THE PROBLEM AND RECALL IS GOOD UNTIL MAY 31, 2021. VEHICLE HAD 1406 MILES WHEN I LEFT THE DEALER.

Manufacturer: FORD
Mfg Campaign: 11375150
Notice Date: Nov 17, 2020
Recall Date: Nov 17, 2020
Ford Motor Company
Campaign: 11374715 Other
Nov 15, 2020
Defect Description:

SERVICE BRAKES

Potential Consequences:

WHEN PUT INTO GEAR, BRAKES WOULD NOT APPLY HAD TO PRESS EXTREMELY HARD BOTH IN REVERSE AND FORWARD. HAD TO PUT VEHICLE BACK IN PARK AND TURN OFF. LET RESET, TURN BACK ON, AND BRAKES STARTED TO WORK NORMAL. BACK UP CAMERA WENT TO BLANK BLUE SCREEN ALSO.

Corrective Action:

WHEN PUT INTO GEAR, BRAKES WOULD NOT APPLY HAD TO PRESS EXTREMELY HARD BOTH IN REVERSE AND FORWARD. HAD TO PUT VEHICLE BACK IN PARK AND TURN OFF. LET RESET, TURN BACK ON, AND BRAKES STARTED TO WORK NORMAL. BACK UP CAMERA WENT TO BLANK BLUE SCREEN ALSO.

Additional Notes:

WHEN PUT INTO GEAR, BRAKES WOULD NOT APPLY HAD TO PRESS EXTREMELY HARD BOTH IN REVERSE AND FORWARD. HAD TO PUT VEHICLE BACK IN PARK AND TURN OFF. LET RESET, TURN BACK ON, AND BRAKES STARTED TO WORK NORMAL. BACK UP CAMERA WENT TO BLANK BLUE SCREEN ALSO.

Manufacturer: FORD
Mfg Campaign: 11374715
Notice Date: Nov 15, 2020
Recall Date: Nov 15, 2020
Ford Motor Company
Campaign: 11374715 Other
Nov 15, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

WHEN PUT INTO GEAR, BRAKES WOULD NOT APPLY HAD TO PRESS EXTREMELY HARD BOTH IN REVERSE AND FORWARD. HAD TO PUT VEHICLE BACK IN PARK AND TURN OFF. LET RESET, TURN BACK ON, AND BRAKES STARTED TO WORK NORMAL. BACK UP CAMERA WENT TO BLANK BLUE SCREEN ALSO.

Corrective Action:

WHEN PUT INTO GEAR, BRAKES WOULD NOT APPLY HAD TO PRESS EXTREMELY HARD BOTH IN REVERSE AND FORWARD. HAD TO PUT VEHICLE BACK IN PARK AND TURN OFF. LET RESET, TURN BACK ON, AND BRAKES STARTED TO WORK NORMAL. BACK UP CAMERA WENT TO BLANK BLUE SCREEN ALSO.

Additional Notes:

WHEN PUT INTO GEAR, BRAKES WOULD NOT APPLY HAD TO PRESS EXTREMELY HARD BOTH IN REVERSE AND FORWARD. HAD TO PUT VEHICLE BACK IN PARK AND TURN OFF. LET RESET, TURN BACK ON, AND BRAKES STARTED TO WORK NORMAL. BACK UP CAMERA WENT TO BLANK BLUE SCREEN ALSO.

Manufacturer: FORD
Mfg Campaign: 11374715
Notice Date: Nov 15, 2020
Recall Date: Nov 15, 2020
Ford Motor Company
Campaign: 11373972 Other
Nov 10, 2020
Defect Description:

SERVICE BRAKES

Potential Consequences:

2020 FORD EXPLORER ST WITH APPROXIMATELY 5,200 MILES. YESTERDAY, I STARTED THE VEHICLE AND PUT IT INTO REVERSE AND IT STARTED TO ROLL BACKWARDS EVEN THOUGH MY FOOT WAS ON THE BRAKE. REGARDLESS OF HOW HARD I PUSHED THE BRAKE, THE CAR CONTINUED TO LUNGE BACKWARD UNTIL I FULLY DEPRESSED/REPRESSED THE BRAKE. WITH MY FOOT ON THE BRAKE THE VEHICLE CONTINUED TO MOVE. THIS SAME EVENT OCCURRED A FEW MONTHS AGO BUT WHEN IN DRIVE AND THE VEHICLE CONTINUED TO LUNGE FORWARD DESPITE MY FOOT FULL PRESSING THE BRAKE AS MUCH AS POSSIBLE. I SHUT OFF THE VEHICLE, WAITED A FEW MINUTES, AND ATTEMPTED TO RESTART. RESTARTED WITHOUT ISSUE. TODAY, I ATTEMPTED TO START THE CAR AND ALL LIGHTS ON THE DASHBOARD BEGAN FLASHING AND THE ENGINE FAILED TO TURNOVER. THE IN-DASH DISPLAY THEN BEGAN BEEPING, FLASHING ALL SERVICE/HAZARD/WARNING INDICATORS, AND CYCLING THROUGH THE FOLLOWING ERROR MESSAGES: - STEERING ASSIST FAULT SERVICE REQUIRED; - SEE MANUAL (WITH WRENCH ICON INDICATING POWERTRAIN FAULT); - FRONT CAMERA FAULT SERVICE REQUIRED; - SERVICE ADVANCETRAC; - FULL ACCESSORY POWER ACTIVE; - PARK BRAKE FAULT SERVICE NOW; - PRE-COLLISION ASSIST NOT AVAILABLE; - CHECK PARK AID; - REVERSE BRAKE ASSIST NOT AVAILABLE SEE MANUAL; - HILL DESCENT CONTROL FAULT; - NORMAL CRUISE ACTIVE ADAPTIVE BRAKING OFF; I TURNED OFF THE VEHICLE AND ATTEMPTED A FEW MORE RESTARTS RANGING IN INTERVALS FROM AN IMMEDIATE START/STOP, 1 MINUTE, 5 MINUTES, AND 10 MINUTES WITHOUT SUCCESS (SAME ERROR MESSAGES DISPLAYED AS DESCRIBED ABOVE). MY NEXT ATTEMPT WAS A FEW HOURS LATER AND THE VEHICLE STARTED WITHOUT ERROR, BUT DID NOT GIVE ANY INDICATION THAT THE VEHICLE HAD FAILED TO START THE PREVIOUS TIME AND THE 'POWERTRAIN FAULT' WRENCH ICON REMAINED LIT.

Corrective Action:

2020 FORD EXPLORER ST WITH APPROXIMATELY 5,200 MILES. YESTERDAY, I STARTED THE VEHICLE AND PUT IT INTO REVERSE AND IT STARTED TO ROLL BACKWARDS EVEN THOUGH MY FOOT WAS ON THE BRAKE. REGARDLESS OF HOW HARD I PUSHED THE BRAKE, THE CAR CONTINUED TO LUNGE BACKWARD UNTIL I FULLY DEPRESSED/REPRESSED THE BRAKE. WITH MY FOOT ON THE BRAKE THE VEHICLE CONTINUED TO MOVE. THIS SAME EVENT OCCURRED A FEW MONTHS AGO BUT WHEN IN DRIVE AND THE VEHICLE CONTINUED TO LUNGE FORWARD DESPITE MY FOOT FULL PRESSING THE BRAKE AS MUCH AS POSSIBLE. I SHUT OFF THE VEHICLE, WAITED A FEW MINUTES, AND ATTEMPTED TO RESTART. RESTARTED WITHOUT ISSUE. TODAY, I ATTEMPTED TO START THE CAR AND ALL LIGHTS ON THE DASHBOARD BEGAN FLASHING AND THE ENGINE FAILED TO TURNOVER. THE IN-DASH DISPLAY THEN BEGAN BEEPING, FLASHING ALL SERVICE/HAZARD/WARNING INDICATORS, AND CYCLING THROUGH THE FOLLOWING ERROR MESSAGES: - STEERING ASSIST FAULT SERVICE REQUIRED; - SEE MANUAL (WITH WRENCH ICON INDICATING POWERTRAIN FAULT); - FRONT CAMERA FAULT SERVICE REQUIRED; - SERVICE ADVANCETRAC; - FULL ACCESSORY POWER ACTIVE; - PARK BRAKE FAULT SERVICE NOW; - PRE-COLLISION ASSIST NOT AVAILABLE; - CHECK PARK AID; - REVERSE BRAKE ASSIST NOT AVAILABLE SEE MANUAL; - HILL DESCENT CONTROL FAULT; - NORMAL CRUISE ACTIVE ADAPTIVE BRAKING OFF; I TURNED OFF THE VEHICLE AND ATTEMPTED A FEW MORE RESTARTS RANGING IN INTERVALS FROM AN IMMEDIATE START/STOP, 1 MINUTE, 5 MINUTES, AND 10 MINUTES WITHOUT SUCCESS (SAME ERROR MESSAGES DISPLAYED AS DESCRIBED ABOVE). MY NEXT ATTEMPT WAS A FEW HOURS LATER AND THE VEHICLE STARTED WITHOUT ERROR, BUT DID NOT GIVE ANY INDICATION THAT THE VEHICLE HAD FAILED TO START THE PREVIOUS TIME AND THE 'POWERTRAIN FAULT' WRENCH ICON REMAINED LIT.

Additional Notes:

2020 FORD EXPLORER ST WITH APPROXIMATELY 5,200 MILES. YESTERDAY, I STARTED THE VEHICLE AND PUT IT INTO REVERSE AND IT STARTED TO ROLL BACKWARDS EVEN THOUGH MY FOOT WAS ON THE BRAKE. REGARDLESS OF HOW HARD I PUSHED THE BRAKE, THE CAR CONTINUED TO LUNGE BACKWARD UNTIL I FULLY DEPRESSED/REPRESSED THE BRAKE. WITH MY FOOT ON THE BRAKE THE VEHICLE CONTINUED TO MOVE. THIS SAME EVENT OCCURRED A FEW MONTHS AGO BUT WHEN IN DRIVE AND THE VEHICLE CONTINUED TO LUNGE FORWARD DESPITE MY FOOT FULL PRESSING THE BRAKE AS MUCH AS POSSIBLE. I SHUT OFF THE VEHICLE, WAITED A FEW MINUTES, AND ATTEMPTED TO RESTART. RESTARTED WITHOUT ISSUE. TODAY, I ATTEMPTED TO START THE CAR AND ALL LIGHTS ON THE DASHBOARD BEGAN FLASHING AND THE ENGINE FAILED TO TURNOVER. THE IN-DASH DISPLAY THEN BEGAN BEEPING, FLASHING ALL SERVICE/HAZARD/WARNING INDICATORS, AND CYCLING THROUGH THE FOLLOWING ERROR MESSAGES: - STEERING ASSIST FAULT SERVICE REQUIRED; - SEE MANUAL (WITH WRENCH ICON INDICATING POWERTRAIN FAULT); - FRONT CAMERA FAULT SERVICE REQUIRED; - SERVICE ADVANCETRAC; - FULL ACCESSORY POWER ACTIVE; - PARK BRAKE FAULT SERVICE NOW; - PRE-COLLISION ASSIST NOT AVAILABLE; - CHECK PARK AID; - REVERSE BRAKE ASSIST NOT AVAILABLE SEE MANUAL; - HILL DESCENT CONTROL FAULT; - NORMAL CRUISE ACTIVE ADAPTIVE BRAKING OFF; I TURNED OFF THE VEHICLE AND ATTEMPTED A FEW MORE RESTARTS RANGING IN INTERVALS FROM AN IMMEDIATE START/STOP, 1 MINUTE, 5 MINUTES, AND 10 MINUTES WITHOUT SUCCESS (SAME ERROR MESSAGES DISPLAYED AS DESCRIBED ABOVE). MY NEXT ATTEMPT WAS A FEW HOURS LATER AND THE VEHICLE STARTED WITHOUT ERROR, BUT DID NOT GIVE ANY INDICATION THAT THE VEHICLE HAD FAILED TO START THE PREVIOUS TIME AND THE 'POWERTRAIN FAULT' WRENCH ICON REMAINED LIT.

Manufacturer: FORD
Mfg Campaign: 11373972
Notice Date: Nov 10, 2020
Recall Date: Nov 10, 2020
Ford Motor Company
Campaign: 11373972 Other
Nov 10, 2020
Defect Description:

POWER TRAIN

Potential Consequences:

2020 FORD EXPLORER ST WITH APPROXIMATELY 5,200 MILES. YESTERDAY, I STARTED THE VEHICLE AND PUT IT INTO REVERSE AND IT STARTED TO ROLL BACKWARDS EVEN THOUGH MY FOOT WAS ON THE BRAKE. REGARDLESS OF HOW HARD I PUSHED THE BRAKE, THE CAR CONTINUED TO LUNGE BACKWARD UNTIL I FULLY DEPRESSED/REPRESSED THE BRAKE. WITH MY FOOT ON THE BRAKE THE VEHICLE CONTINUED TO MOVE. THIS SAME EVENT OCCURRED A FEW MONTHS AGO BUT WHEN IN DRIVE AND THE VEHICLE CONTINUED TO LUNGE FORWARD DESPITE MY FOOT FULL PRESSING THE BRAKE AS MUCH AS POSSIBLE. I SHUT OFF THE VEHICLE, WAITED A FEW MINUTES, AND ATTEMPTED TO RESTART. RESTARTED WITHOUT ISSUE. TODAY, I ATTEMPTED TO START THE CAR AND ALL LIGHTS ON THE DASHBOARD BEGAN FLASHING AND THE ENGINE FAILED TO TURNOVER. THE IN-DASH DISPLAY THEN BEGAN BEEPING, FLASHING ALL SERVICE/HAZARD/WARNING INDICATORS, AND CYCLING THROUGH THE FOLLOWING ERROR MESSAGES: - STEERING ASSIST FAULT SERVICE REQUIRED; - SEE MANUAL (WITH WRENCH ICON INDICATING POWERTRAIN FAULT); - FRONT CAMERA FAULT SERVICE REQUIRED; - SERVICE ADVANCETRAC; - FULL ACCESSORY POWER ACTIVE; - PARK BRAKE FAULT SERVICE NOW; - PRE-COLLISION ASSIST NOT AVAILABLE; - CHECK PARK AID; - REVERSE BRAKE ASSIST NOT AVAILABLE SEE MANUAL; - HILL DESCENT CONTROL FAULT; - NORMAL CRUISE ACTIVE ADAPTIVE BRAKING OFF; I TURNED OFF THE VEHICLE AND ATTEMPTED A FEW MORE RESTARTS RANGING IN INTERVALS FROM AN IMMEDIATE START/STOP, 1 MINUTE, 5 MINUTES, AND 10 MINUTES WITHOUT SUCCESS (SAME ERROR MESSAGES DISPLAYED AS DESCRIBED ABOVE). MY NEXT ATTEMPT WAS A FEW HOURS LATER AND THE VEHICLE STARTED WITHOUT ERROR, BUT DID NOT GIVE ANY INDICATION THAT THE VEHICLE HAD FAILED TO START THE PREVIOUS TIME AND THE 'POWERTRAIN FAULT' WRENCH ICON REMAINED LIT.

Corrective Action:

2020 FORD EXPLORER ST WITH APPROXIMATELY 5,200 MILES. YESTERDAY, I STARTED THE VEHICLE AND PUT IT INTO REVERSE AND IT STARTED TO ROLL BACKWARDS EVEN THOUGH MY FOOT WAS ON THE BRAKE. REGARDLESS OF HOW HARD I PUSHED THE BRAKE, THE CAR CONTINUED TO LUNGE BACKWARD UNTIL I FULLY DEPRESSED/REPRESSED THE BRAKE. WITH MY FOOT ON THE BRAKE THE VEHICLE CONTINUED TO MOVE. THIS SAME EVENT OCCURRED A FEW MONTHS AGO BUT WHEN IN DRIVE AND THE VEHICLE CONTINUED TO LUNGE FORWARD DESPITE MY FOOT FULL PRESSING THE BRAKE AS MUCH AS POSSIBLE. I SHUT OFF THE VEHICLE, WAITED A FEW MINUTES, AND ATTEMPTED TO RESTART. RESTARTED WITHOUT ISSUE. TODAY, I ATTEMPTED TO START THE CAR AND ALL LIGHTS ON THE DASHBOARD BEGAN FLASHING AND THE ENGINE FAILED TO TURNOVER. THE IN-DASH DISPLAY THEN BEGAN BEEPING, FLASHING ALL SERVICE/HAZARD/WARNING INDICATORS, AND CYCLING THROUGH THE FOLLOWING ERROR MESSAGES: - STEERING ASSIST FAULT SERVICE REQUIRED; - SEE MANUAL (WITH WRENCH ICON INDICATING POWERTRAIN FAULT); - FRONT CAMERA FAULT SERVICE REQUIRED; - SERVICE ADVANCETRAC; - FULL ACCESSORY POWER ACTIVE; - PARK BRAKE FAULT SERVICE NOW; - PRE-COLLISION ASSIST NOT AVAILABLE; - CHECK PARK AID; - REVERSE BRAKE ASSIST NOT AVAILABLE SEE MANUAL; - HILL DESCENT CONTROL FAULT; - NORMAL CRUISE ACTIVE ADAPTIVE BRAKING OFF; I TURNED OFF THE VEHICLE AND ATTEMPTED A FEW MORE RESTARTS RANGING IN INTERVALS FROM AN IMMEDIATE START/STOP, 1 MINUTE, 5 MINUTES, AND 10 MINUTES WITHOUT SUCCESS (SAME ERROR MESSAGES DISPLAYED AS DESCRIBED ABOVE). MY NEXT ATTEMPT WAS A FEW HOURS LATER AND THE VEHICLE STARTED WITHOUT ERROR, BUT DID NOT GIVE ANY INDICATION THAT THE VEHICLE HAD FAILED TO START THE PREVIOUS TIME AND THE 'POWERTRAIN FAULT' WRENCH ICON REMAINED LIT.

Additional Notes:

2020 FORD EXPLORER ST WITH APPROXIMATELY 5,200 MILES. YESTERDAY, I STARTED THE VEHICLE AND PUT IT INTO REVERSE AND IT STARTED TO ROLL BACKWARDS EVEN THOUGH MY FOOT WAS ON THE BRAKE. REGARDLESS OF HOW HARD I PUSHED THE BRAKE, THE CAR CONTINUED TO LUNGE BACKWARD UNTIL I FULLY DEPRESSED/REPRESSED THE BRAKE. WITH MY FOOT ON THE BRAKE THE VEHICLE CONTINUED TO MOVE. THIS SAME EVENT OCCURRED A FEW MONTHS AGO BUT WHEN IN DRIVE AND THE VEHICLE CONTINUED TO LUNGE FORWARD DESPITE MY FOOT FULL PRESSING THE BRAKE AS MUCH AS POSSIBLE. I SHUT OFF THE VEHICLE, WAITED A FEW MINUTES, AND ATTEMPTED TO RESTART. RESTARTED WITHOUT ISSUE. TODAY, I ATTEMPTED TO START THE CAR AND ALL LIGHTS ON THE DASHBOARD BEGAN FLASHING AND THE ENGINE FAILED TO TURNOVER. THE IN-DASH DISPLAY THEN BEGAN BEEPING, FLASHING ALL SERVICE/HAZARD/WARNING INDICATORS, AND CYCLING THROUGH THE FOLLOWING ERROR MESSAGES: - STEERING ASSIST FAULT SERVICE REQUIRED; - SEE MANUAL (WITH WRENCH ICON INDICATING POWERTRAIN FAULT); - FRONT CAMERA FAULT SERVICE REQUIRED; - SERVICE ADVANCETRAC; - FULL ACCESSORY POWER ACTIVE; - PARK BRAKE FAULT SERVICE NOW; - PRE-COLLISION ASSIST NOT AVAILABLE; - CHECK PARK AID; - REVERSE BRAKE ASSIST NOT AVAILABLE SEE MANUAL; - HILL DESCENT CONTROL FAULT; - NORMAL CRUISE ACTIVE ADAPTIVE BRAKING OFF; I TURNED OFF THE VEHICLE AND ATTEMPTED A FEW MORE RESTARTS RANGING IN INTERVALS FROM AN IMMEDIATE START/STOP, 1 MINUTE, 5 MINUTES, AND 10 MINUTES WITHOUT SUCCESS (SAME ERROR MESSAGES DISPLAYED AS DESCRIBED ABOVE). MY NEXT ATTEMPT WAS A FEW HOURS LATER AND THE VEHICLE STARTED WITHOUT ERROR, BUT DID NOT GIVE ANY INDICATION THAT THE VEHICLE HAD FAILED TO START THE PREVIOUS TIME AND THE 'POWERTRAIN FAULT' WRENCH ICON REMAINED LIT.

Manufacturer: FORD
Mfg Campaign: 11373972
Notice Date: Nov 10, 2020
Recall Date: Nov 10, 2020
Ford Motor Company
Campaign: 11373972 Other
Nov 10, 2020
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

2020 FORD EXPLORER ST WITH APPROXIMATELY 5,200 MILES. YESTERDAY, I STARTED THE VEHICLE AND PUT IT INTO REVERSE AND IT STARTED TO ROLL BACKWARDS EVEN THOUGH MY FOOT WAS ON THE BRAKE. REGARDLESS OF HOW HARD I PUSHED THE BRAKE, THE CAR CONTINUED TO LUNGE BACKWARD UNTIL I FULLY DEPRESSED/REPRESSED THE BRAKE. WITH MY FOOT ON THE BRAKE THE VEHICLE CONTINUED TO MOVE. THIS SAME EVENT OCCURRED A FEW MONTHS AGO BUT WHEN IN DRIVE AND THE VEHICLE CONTINUED TO LUNGE FORWARD DESPITE MY FOOT FULL PRESSING THE BRAKE AS MUCH AS POSSIBLE. I SHUT OFF THE VEHICLE, WAITED A FEW MINUTES, AND ATTEMPTED TO RESTART. RESTARTED WITHOUT ISSUE. TODAY, I ATTEMPTED TO START THE CAR AND ALL LIGHTS ON THE DASHBOARD BEGAN FLASHING AND THE ENGINE FAILED TO TURNOVER. THE IN-DASH DISPLAY THEN BEGAN BEEPING, FLASHING ALL SERVICE/HAZARD/WARNING INDICATORS, AND CYCLING THROUGH THE FOLLOWING ERROR MESSAGES: - STEERING ASSIST FAULT SERVICE REQUIRED; - SEE MANUAL (WITH WRENCH ICON INDICATING POWERTRAIN FAULT); - FRONT CAMERA FAULT SERVICE REQUIRED; - SERVICE ADVANCETRAC; - FULL ACCESSORY POWER ACTIVE; - PARK BRAKE FAULT SERVICE NOW; - PRE-COLLISION ASSIST NOT AVAILABLE; - CHECK PARK AID; - REVERSE BRAKE ASSIST NOT AVAILABLE SEE MANUAL; - HILL DESCENT CONTROL FAULT; - NORMAL CRUISE ACTIVE ADAPTIVE BRAKING OFF; I TURNED OFF THE VEHICLE AND ATTEMPTED A FEW MORE RESTARTS RANGING IN INTERVALS FROM AN IMMEDIATE START/STOP, 1 MINUTE, 5 MINUTES, AND 10 MINUTES WITHOUT SUCCESS (SAME ERROR MESSAGES DISPLAYED AS DESCRIBED ABOVE). MY NEXT ATTEMPT WAS A FEW HOURS LATER AND THE VEHICLE STARTED WITHOUT ERROR, BUT DID NOT GIVE ANY INDICATION THAT THE VEHICLE HAD FAILED TO START THE PREVIOUS TIME AND THE 'POWERTRAIN FAULT' WRENCH ICON REMAINED LIT.

Corrective Action:

2020 FORD EXPLORER ST WITH APPROXIMATELY 5,200 MILES. YESTERDAY, I STARTED THE VEHICLE AND PUT IT INTO REVERSE AND IT STARTED TO ROLL BACKWARDS EVEN THOUGH MY FOOT WAS ON THE BRAKE. REGARDLESS OF HOW HARD I PUSHED THE BRAKE, THE CAR CONTINUED TO LUNGE BACKWARD UNTIL I FULLY DEPRESSED/REPRESSED THE BRAKE. WITH MY FOOT ON THE BRAKE THE VEHICLE CONTINUED TO MOVE. THIS SAME EVENT OCCURRED A FEW MONTHS AGO BUT WHEN IN DRIVE AND THE VEHICLE CONTINUED TO LUNGE FORWARD DESPITE MY FOOT FULL PRESSING THE BRAKE AS MUCH AS POSSIBLE. I SHUT OFF THE VEHICLE, WAITED A FEW MINUTES, AND ATTEMPTED TO RESTART. RESTARTED WITHOUT ISSUE. TODAY, I ATTEMPTED TO START THE CAR AND ALL LIGHTS ON THE DASHBOARD BEGAN FLASHING AND THE ENGINE FAILED TO TURNOVER. THE IN-DASH DISPLAY THEN BEGAN BEEPING, FLASHING ALL SERVICE/HAZARD/WARNING INDICATORS, AND CYCLING THROUGH THE FOLLOWING ERROR MESSAGES: - STEERING ASSIST FAULT SERVICE REQUIRED; - SEE MANUAL (WITH WRENCH ICON INDICATING POWERTRAIN FAULT); - FRONT CAMERA FAULT SERVICE REQUIRED; - SERVICE ADVANCETRAC; - FULL ACCESSORY POWER ACTIVE; - PARK BRAKE FAULT SERVICE NOW; - PRE-COLLISION ASSIST NOT AVAILABLE; - CHECK PARK AID; - REVERSE BRAKE ASSIST NOT AVAILABLE SEE MANUAL; - HILL DESCENT CONTROL FAULT; - NORMAL CRUISE ACTIVE ADAPTIVE BRAKING OFF; I TURNED OFF THE VEHICLE AND ATTEMPTED A FEW MORE RESTARTS RANGING IN INTERVALS FROM AN IMMEDIATE START/STOP, 1 MINUTE, 5 MINUTES, AND 10 MINUTES WITHOUT SUCCESS (SAME ERROR MESSAGES DISPLAYED AS DESCRIBED ABOVE). MY NEXT ATTEMPT WAS A FEW HOURS LATER AND THE VEHICLE STARTED WITHOUT ERROR, BUT DID NOT GIVE ANY INDICATION THAT THE VEHICLE HAD FAILED TO START THE PREVIOUS TIME AND THE 'POWERTRAIN FAULT' WRENCH ICON REMAINED LIT.

Additional Notes:

2020 FORD EXPLORER ST WITH APPROXIMATELY 5,200 MILES. YESTERDAY, I STARTED THE VEHICLE AND PUT IT INTO REVERSE AND IT STARTED TO ROLL BACKWARDS EVEN THOUGH MY FOOT WAS ON THE BRAKE. REGARDLESS OF HOW HARD I PUSHED THE BRAKE, THE CAR CONTINUED TO LUNGE BACKWARD UNTIL I FULLY DEPRESSED/REPRESSED THE BRAKE. WITH MY FOOT ON THE BRAKE THE VEHICLE CONTINUED TO MOVE. THIS SAME EVENT OCCURRED A FEW MONTHS AGO BUT WHEN IN DRIVE AND THE VEHICLE CONTINUED TO LUNGE FORWARD DESPITE MY FOOT FULL PRESSING THE BRAKE AS MUCH AS POSSIBLE. I SHUT OFF THE VEHICLE, WAITED A FEW MINUTES, AND ATTEMPTED TO RESTART. RESTARTED WITHOUT ISSUE. TODAY, I ATTEMPTED TO START THE CAR AND ALL LIGHTS ON THE DASHBOARD BEGAN FLASHING AND THE ENGINE FAILED TO TURNOVER. THE IN-DASH DISPLAY THEN BEGAN BEEPING, FLASHING ALL SERVICE/HAZARD/WARNING INDICATORS, AND CYCLING THROUGH THE FOLLOWING ERROR MESSAGES: - STEERING ASSIST FAULT SERVICE REQUIRED; - SEE MANUAL (WITH WRENCH ICON INDICATING POWERTRAIN FAULT); - FRONT CAMERA FAULT SERVICE REQUIRED; - SERVICE ADVANCETRAC; - FULL ACCESSORY POWER ACTIVE; - PARK BRAKE FAULT SERVICE NOW; - PRE-COLLISION ASSIST NOT AVAILABLE; - CHECK PARK AID; - REVERSE BRAKE ASSIST NOT AVAILABLE SEE MANUAL; - HILL DESCENT CONTROL FAULT; - NORMAL CRUISE ACTIVE ADAPTIVE BRAKING OFF; I TURNED OFF THE VEHICLE AND ATTEMPTED A FEW MORE RESTARTS RANGING IN INTERVALS FROM AN IMMEDIATE START/STOP, 1 MINUTE, 5 MINUTES, AND 10 MINUTES WITHOUT SUCCESS (SAME ERROR MESSAGES DISPLAYED AS DESCRIBED ABOVE). MY NEXT ATTEMPT WAS A FEW HOURS LATER AND THE VEHICLE STARTED WITHOUT ERROR, BUT DID NOT GIVE ANY INDICATION THAT THE VEHICLE HAD FAILED TO START THE PREVIOUS TIME AND THE 'POWERTRAIN FAULT' WRENCH ICON REMAINED LIT.

Manufacturer: FORD
Mfg Campaign: 11373972
Notice Date: Nov 10, 2020
Recall Date: Nov 10, 2020
Ford Motor Company
Campaign: 11366822 Other
Oct 28, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

TL* THE CONTACT OWNS A 2020 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER WITHOUT WARNING. THE CONTACT STATED THAT HE SLOWED DOWN AND REGAINED CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,440.

Corrective Action:

TL* THE CONTACT OWNS A 2020 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER WITHOUT WARNING. THE CONTACT STATED THAT HE SLOWED DOWN AND REGAINED CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,440.

Additional Notes:

TL* THE CONTACT OWNS A 2020 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER WITHOUT WARNING. THE CONTACT STATED THAT HE SLOWED DOWN AND REGAINED CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,440.

Manufacturer: FORD
Mfg Campaign: 11366822
Notice Date: Oct 28, 2020
Recall Date: Oct 28, 2020
Ford Motor Company
Campaign: 11366822 Other
Oct 28, 2020
Defect Description:

STEERING

Potential Consequences:

TL* THE CONTACT OWNS A 2020 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER WITHOUT WARNING. THE CONTACT STATED THAT HE SLOWED DOWN AND REGAINED CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,440.

Corrective Action:

TL* THE CONTACT OWNS A 2020 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER WITHOUT WARNING. THE CONTACT STATED THAT HE SLOWED DOWN AND REGAINED CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,440.

Additional Notes:

TL* THE CONTACT OWNS A 2020 FORD EXPLORER. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE LOSS MOTIVE POWER WITHOUT WARNING. THE CONTACT STATED THAT HE SLOWED DOWN AND REGAINED CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 1,440.

Manufacturer: FORD
Mfg Campaign: 11366822
Notice Date: Oct 28, 2020
Recall Date: Oct 28, 2020
Ford Motor Company
Campaign: 11365871 Other
Oct 23, 2020
Defect Description:

ENGINE

Potential Consequences:

ENGINE MALFUNCTION INDICATOR LAMP CAME ON 10/15/20 WHILE DRIVING.. IT WAS TAKEN TO THE DEALER AND I WAS TOLD THAT IT WAS A THERMOSTAT PROBLEM WHICH COULD WAIT UNTIL THERE WAS A LONER CAR AVAILABLE. ON 10/20/20 WHILE DRIVING 70 MILES /HR, THE ENGINE COOLANT OVER TEMPERATURE CAME ON AND IT WENT INTO A POWERED DOWN REPORTED FAIL SAFE MODE RUNNING ON 5 CYLINDERS . THE VEHICLE HAD TO BE TRANSPORTED BACK TO THE DEALER AND NOW I AM BEING TOLD IT IS A WIRE HARNESS WHICH HAS TO BE REPLACED AND THERE WAS NO ENGINE OVERHEAT OR DAMAGE TO THE ENGINE. WAITING FOR IT TO BE REPLACED.

Corrective Action:

ENGINE MALFUNCTION INDICATOR LAMP CAME ON 10/15/20 WHILE DRIVING.. IT WAS TAKEN TO THE DEALER AND I WAS TOLD THAT IT WAS A THERMOSTAT PROBLEM WHICH COULD WAIT UNTIL THERE WAS A LONER CAR AVAILABLE. ON 10/20/20 WHILE DRIVING 70 MILES /HR, THE ENGINE COOLANT OVER TEMPERATURE CAME ON AND IT WENT INTO A POWERED DOWN REPORTED FAIL SAFE MODE RUNNING ON 5 CYLINDERS . THE VEHICLE HAD TO BE TRANSPORTED BACK TO THE DEALER AND NOW I AM BEING TOLD IT IS A WIRE HARNESS WHICH HAS TO BE REPLACED AND THERE WAS NO ENGINE OVERHEAT OR DAMAGE TO THE ENGINE. WAITING FOR IT TO BE REPLACED.

Additional Notes:

ENGINE MALFUNCTION INDICATOR LAMP CAME ON 10/15/20 WHILE DRIVING.. IT WAS TAKEN TO THE DEALER AND I WAS TOLD THAT IT WAS A THERMOSTAT PROBLEM WHICH COULD WAIT UNTIL THERE WAS A LONER CAR AVAILABLE. ON 10/20/20 WHILE DRIVING 70 MILES /HR, THE ENGINE COOLANT OVER TEMPERATURE CAME ON AND IT WENT INTO A POWERED DOWN REPORTED FAIL SAFE MODE RUNNING ON 5 CYLINDERS . THE VEHICLE HAD TO BE TRANSPORTED BACK TO THE DEALER AND NOW I AM BEING TOLD IT IS A WIRE HARNESS WHICH HAS TO BE REPLACED AND THERE WAS NO ENGINE OVERHEAT OR DAMAGE TO THE ENGINE. WAITING FOR IT TO BE REPLACED.

Manufacturer: FORD
Mfg Campaign: 11365871
Notice Date: Oct 23, 2020
Recall Date: Oct 23, 2020
Ford Motor Company
Campaign: 11364873 Other
Oct 18, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

WHEN PUTTING VEHICLRE INTO REVERSE, THE BACKUP CAMERA WORKS ONLY INTERMITTENTLY. WARNING COMES UP TO SEE OWNERS MANUAL WHICH PROVIDES NO INFORMATION TO RESOLVE THIS PROBLEM.

Corrective Action:

WHEN PUTTING VEHICLRE INTO REVERSE, THE BACKUP CAMERA WORKS ONLY INTERMITTENTLY. WARNING COMES UP TO SEE OWNERS MANUAL WHICH PROVIDES NO INFORMATION TO RESOLVE THIS PROBLEM.

Additional Notes:

WHEN PUTTING VEHICLRE INTO REVERSE, THE BACKUP CAMERA WORKS ONLY INTERMITTENTLY. WARNING COMES UP TO SEE OWNERS MANUAL WHICH PROVIDES NO INFORMATION TO RESOLVE THIS PROBLEM.

Manufacturer: FORD
Mfg Campaign: 11364873
Notice Date: Oct 18, 2020
Recall Date: Oct 18, 2020
Ford Motor Company
Campaign: 11364658 Other
Oct 16, 2020
Defect Description:

ENGINE

Potential Consequences:

THERE ARE MANY ISSUES WITH THIS VEHICLE. THE FIRST ISSUE IS THAT WATER IS COMING INSIDE OF THE VEHICLE AND POOLING UP ON THE PASSENGER SIDE FLOOR. THE SECOND ISSUE IS WATER INSIDE THE PASSENGER TAILLIGHT. THE THIRD ISSUE IS THE ALLWHEEL DRIVE SENSOR IS MALFUNCTIONING. THE FOURTH AND LAST ISSUE WITH THE VEHICLE IS THAT THE CONVERTER IS CRACKED ON THE DRIVER'S SIDE AND EXHAUST FUMES ARE COMING INTO THE CABIN AND IS MAKING THE PASSENGERS SICK. THIS IS AFTER FORD HAD REPLACED THE MOTOR AT 12,000 MILES BECAUSE CYLINDER TWO MALFUNCTIONED.

Corrective Action:

THERE ARE MANY ISSUES WITH THIS VEHICLE. THE FIRST ISSUE IS THAT WATER IS COMING INSIDE OF THE VEHICLE AND POOLING UP ON THE PASSENGER SIDE FLOOR. THE SECOND ISSUE IS WATER INSIDE THE PASSENGER TAILLIGHT. THE THIRD ISSUE IS THE ALLWHEEL DRIVE SENSOR IS MALFUNCTIONING. THE FOURTH AND LAST ISSUE WITH THE VEHICLE IS THAT THE CONVERTER IS CRACKED ON THE DRIVER'S SIDE AND EXHAUST FUMES ARE COMING INTO THE CABIN AND IS MAKING THE PASSENGERS SICK. THIS IS AFTER FORD HAD REPLACED THE MOTOR AT 12,000 MILES BECAUSE CYLINDER TWO MALFUNCTIONED.

Additional Notes:

THERE ARE MANY ISSUES WITH THIS VEHICLE. THE FIRST ISSUE IS THAT WATER IS COMING INSIDE OF THE VEHICLE AND POOLING UP ON THE PASSENGER SIDE FLOOR. THE SECOND ISSUE IS WATER INSIDE THE PASSENGER TAILLIGHT. THE THIRD ISSUE IS THE ALLWHEEL DRIVE SENSOR IS MALFUNCTIONING. THE FOURTH AND LAST ISSUE WITH THE VEHICLE IS THAT THE CONVERTER IS CRACKED ON THE DRIVER'S SIDE AND EXHAUST FUMES ARE COMING INTO THE CABIN AND IS MAKING THE PASSENGERS SICK. THIS IS AFTER FORD HAD REPLACED THE MOTOR AT 12,000 MILES BECAUSE CYLINDER TWO MALFUNCTIONED.

Manufacturer: FORD
Mfg Campaign: 11364658
Notice Date: Oct 16, 2020
Recall Date: Oct 16, 2020
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