Complaints & Recalls
Official Safety Recalls - Important!
22 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S53
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S02
Recall Date: Jan 19, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S32
Recall Date: Jul 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S22
Recall Date: May 5, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S62
Recall Date: Oct 30, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S29
Recall Date: Sep 11, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S17
Recall Date: Jun 10, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S23
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C08
Recall Date: May 22, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S46
Recall Date: Dec 22, 2016
Consumer Complaints
1.7K ComplaintsFord Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
CARBON MONOXIDE INSIDE PASSENGER CABIN, WHEN DRIVING AT NORMAL SPEEDS IN HIGHWAY. HAD TO PULL OVER TO VOMIT AND WAIT A WHILE TO BE ABLE TO CONTINUE. HAS HAPPENED IN VARIOUS OCCASION BUT WIRES THE LAST TIME.
Corrective Action:
CARBON MONOXIDE INSIDE PASSENGER CABIN, WHEN DRIVING AT NORMAL SPEEDS IN HIGHWAY. HAD TO PULL OVER TO VOMIT AND WAIT A WHILE TO BE ABLE TO CONTINUE. HAS HAPPENED IN VARIOUS OCCASION BUT WIRES THE LAST TIME.
Additional Notes:
CARBON MONOXIDE INSIDE PASSENGER CABIN, WHEN DRIVING AT NORMAL SPEEDS IN HIGHWAY. HAD TO PULL OVER TO VOMIT AND WAIT A WHILE TO BE ABLE TO CONTINUE. HAS HAPPENED IN VARIOUS OCCASION BUT WIRES THE LAST TIME.
Mfg Campaign: 11018821
Recall Date: Aug 22, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WE HAVE TAKEN OUR EXPLORER INTO A FORD DEALERSHIP TWICE NOW. WHEN YOU ACCELERATE ON THE HIGHWAY THERE IS A REALLY BAD EXHAUST SMELL IN THE CABIN FROM TIME TO TIME. THEY CLAIM TO FIX IT EVERY TIME AND THEN THE PROBLEM OCCURS AGAIN. I AM VERY WORRIED BECAUSE I AM 22 WEEKS PREGNANT NOW AND I HAD BEEN PLACED ON BED REST DUE TO SPOTTING I WAS HAVING. I AM NOT SURE IF THE TWO ARE LINKED. I AM NOT ON BED REST ANYMORE. THE CAR CONTINUES TO HAVE THE SAME ISSUE. THIS HAS BEEN AN ONGOING ISSUE. I WILL CHOOSE A DATE BELOW, BUT IT IS ONGOING.
Corrective Action:
WE HAVE TAKEN OUR EXPLORER INTO A FORD DEALERSHIP TWICE NOW. WHEN YOU ACCELERATE ON THE HIGHWAY THERE IS A REALLY BAD EXHAUST SMELL IN THE CABIN FROM TIME TO TIME. THEY CLAIM TO FIX IT EVERY TIME AND THEN THE PROBLEM OCCURS AGAIN. I AM VERY WORRIED BECAUSE I AM 22 WEEKS PREGNANT NOW AND I HAD BEEN PLACED ON BED REST DUE TO SPOTTING I WAS HAVING. I AM NOT SURE IF THE TWO ARE LINKED. I AM NOT ON BED REST ANYMORE. THE CAR CONTINUES TO HAVE THE SAME ISSUE. THIS HAS BEEN AN ONGOING ISSUE. I WILL CHOOSE A DATE BELOW, BUT IT IS ONGOING.
Additional Notes:
WE HAVE TAKEN OUR EXPLORER INTO A FORD DEALERSHIP TWICE NOW. WHEN YOU ACCELERATE ON THE HIGHWAY THERE IS A REALLY BAD EXHAUST SMELL IN THE CABIN FROM TIME TO TIME. THEY CLAIM TO FIX IT EVERY TIME AND THEN THE PROBLEM OCCURS AGAIN. I AM VERY WORRIED BECAUSE I AM 22 WEEKS PREGNANT NOW AND I HAD BEEN PLACED ON BED REST DUE TO SPOTTING I WAS HAVING. I AM NOT SURE IF THE TWO ARE LINKED. I AM NOT ON BED REST ANYMORE. THE CAR CONTINUES TO HAVE THE SAME ISSUE. THIS HAS BEEN AN ONGOING ISSUE. I WILL CHOOSE A DATE BELOW, BUT IT IS ONGOING.
Mfg Campaign: 11018918
Recall Date: Aug 22, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
C0 DETECTOR WENT OFF ON A 3HR DRIVE ON 08-18-17 WITH AC AND AIR RECIRCULATION ON. AFTER OPENING THE WINDOWS THE DETECTOR STOPPED BEEPING. THE DETECTOR IS A GLUI CIGARETTE-LIGHTER POWERED DEVICE W/ TWO USB PORTS (HTTPS://WWW.AMAZON.COM/GP/PRODUCT/B01G2YJ3ZU) AND HAS BEEN INSTALLED IN THE CENTER CONSOLE CIGARETTE LIGHTER (FACING THE SECOND ROW SEATS) SINCE MID MAY. NO OTHER TIME HAS THIS ALARM WENT OFF. AT THE TIME OF THE ALARM THE DETECTOR WAS PARTIALLY COVERED WITH SOME FABRIC FROM A BAG AND THE DETECTOR WAS WARM TO THE TOUCH. WE WERE CAMPING IN A PLACE WITH NO CELL SERVICE SO WE DID NOT GET A CHANCE TO CONTACT FORD/NHTSA. WE DROVE HOME W/ THE WINDOWS OPEN. AFTER COMING BACK HOME I TRIED INTENTIONALLY SETTING OFF THE CO ALARM WITH A CAN OF CO. AFTER WARMING UP THE DETECTOR BY LETTING THE CAR RUN I SPRAYED CO INTO THE DETECTOR BUT I WAS UNABLE TO GET THE ALARM TO GO OFF AGAIN. IT IS UNCLEAR TO ME WHETHER THIS WAS A FALSE ALARM FROM THE DETECTOR OR A LEGITIMATE ISSUE WITH C0 EMISSIONS IN THE VEHICLE. THERE ARE NOT MANY ACTIVE CO ALARMS ON AMAZON FOR CARS, THE GLUI ONE IS THE MOST REASONABLE ONE I'VE FOUND. ANY ADVICE WOULD BE APPRECIATED; I'LL BE CONTACTING FORD TODAY AS WELL.
Corrective Action:
C0 DETECTOR WENT OFF ON A 3HR DRIVE ON 08-18-17 WITH AC AND AIR RECIRCULATION ON. AFTER OPENING THE WINDOWS THE DETECTOR STOPPED BEEPING. THE DETECTOR IS A GLUI CIGARETTE-LIGHTER POWERED DEVICE W/ TWO USB PORTS (HTTPS://WWW.AMAZON.COM/GP/PRODUCT/B01G2YJ3ZU) AND HAS BEEN INSTALLED IN THE CENTER CONSOLE CIGARETTE LIGHTER (FACING THE SECOND ROW SEATS) SINCE MID MAY. NO OTHER TIME HAS THIS ALARM WENT OFF. AT THE TIME OF THE ALARM THE DETECTOR WAS PARTIALLY COVERED WITH SOME FABRIC FROM A BAG AND THE DETECTOR WAS WARM TO THE TOUCH. WE WERE CAMPING IN A PLACE WITH NO CELL SERVICE SO WE DID NOT GET A CHANCE TO CONTACT FORD/NHTSA. WE DROVE HOME W/ THE WINDOWS OPEN. AFTER COMING BACK HOME I TRIED INTENTIONALLY SETTING OFF THE CO ALARM WITH A CAN OF CO. AFTER WARMING UP THE DETECTOR BY LETTING THE CAR RUN I SPRAYED CO INTO THE DETECTOR BUT I WAS UNABLE TO GET THE ALARM TO GO OFF AGAIN. IT IS UNCLEAR TO ME WHETHER THIS WAS A FALSE ALARM FROM THE DETECTOR OR A LEGITIMATE ISSUE WITH C0 EMISSIONS IN THE VEHICLE. THERE ARE NOT MANY ACTIVE CO ALARMS ON AMAZON FOR CARS, THE GLUI ONE IS THE MOST REASONABLE ONE I'VE FOUND. ANY ADVICE WOULD BE APPRECIATED; I'LL BE CONTACTING FORD TODAY AS WELL.
Additional Notes:
C0 DETECTOR WENT OFF ON A 3HR DRIVE ON 08-18-17 WITH AC AND AIR RECIRCULATION ON. AFTER OPENING THE WINDOWS THE DETECTOR STOPPED BEEPING. THE DETECTOR IS A GLUI CIGARETTE-LIGHTER POWERED DEVICE W/ TWO USB PORTS (HTTPS://WWW.AMAZON.COM/GP/PRODUCT/B01G2YJ3ZU) AND HAS BEEN INSTALLED IN THE CENTER CONSOLE CIGARETTE LIGHTER (FACING THE SECOND ROW SEATS) SINCE MID MAY. NO OTHER TIME HAS THIS ALARM WENT OFF. AT THE TIME OF THE ALARM THE DETECTOR WAS PARTIALLY COVERED WITH SOME FABRIC FROM A BAG AND THE DETECTOR WAS WARM TO THE TOUCH. WE WERE CAMPING IN A PLACE WITH NO CELL SERVICE SO WE DID NOT GET A CHANCE TO CONTACT FORD/NHTSA. WE DROVE HOME W/ THE WINDOWS OPEN. AFTER COMING BACK HOME I TRIED INTENTIONALLY SETTING OFF THE CO ALARM WITH A CAN OF CO. AFTER WARMING UP THE DETECTOR BY LETTING THE CAR RUN I SPRAYED CO INTO THE DETECTOR BUT I WAS UNABLE TO GET THE ALARM TO GO OFF AGAIN. IT IS UNCLEAR TO ME WHETHER THIS WAS A FALSE ALARM FROM THE DETECTOR OR A LEGITIMATE ISSUE WITH C0 EMISSIONS IN THE VEHICLE. THERE ARE NOT MANY ACTIVE CO ALARMS ON AMAZON FOR CARS, THE GLUI ONE IS THE MOST REASONABLE ONE I'VE FOUND. ANY ADVICE WOULD BE APPRECIATED; I'LL BE CONTACTING FORD TODAY AS WELL.
Mfg Campaign: 11018761
Recall Date: Aug 21, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHEN I ACCELERATE WITH THE AIR CONDITIONING UNIT ON, THE SMELL OF EXHAUST IS ENTERING MY CABIN. I HAVE TO ROLL DOWN THE WINDOWS TO LET THE SMELL OUT. ACCORDING TO THE DEALERSHIP, THERE IS NOTHING WRONG WITH OUR VEHICLE. I AM CONCERNED ABOUT MY SAFETY AND THAT OF MY CHILDREN WHEN INHALING THIS SMELL.
Corrective Action:
WHEN I ACCELERATE WITH THE AIR CONDITIONING UNIT ON, THE SMELL OF EXHAUST IS ENTERING MY CABIN. I HAVE TO ROLL DOWN THE WINDOWS TO LET THE SMELL OUT. ACCORDING TO THE DEALERSHIP, THERE IS NOTHING WRONG WITH OUR VEHICLE. I AM CONCERNED ABOUT MY SAFETY AND THAT OF MY CHILDREN WHEN INHALING THIS SMELL.
Additional Notes:
WHEN I ACCELERATE WITH THE AIR CONDITIONING UNIT ON, THE SMELL OF EXHAUST IS ENTERING MY CABIN. I HAVE TO ROLL DOWN THE WINDOWS TO LET THE SMELL OUT. ACCORDING TO THE DEALERSHIP, THERE IS NOTHING WRONG WITH OUR VEHICLE. I AM CONCERNED ABOUT MY SAFETY AND THAT OF MY CHILDREN WHEN INHALING THIS SMELL.
Mfg Campaign: 11015990
Recall Date: Aug 17, 2017
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
CARBON MONOXIDE DETECTED IN PASSENGER CABIN - AFTER READING STORIES ABOUT POSSIBLE PROBLEMS WITH CARBON MONOXIDE (CO) IN 2016 FORD EXPLORERS IN MID JULY 2017 I PURCHASED A KIDDE BATTERY POWERED CO DETECTOR AND INSTALLED IT IN THE REAR AREA OF THE PASSENGER COMPARTMENT. IT HAD NOT ALARMED UNTIL WE WERE TRAVELING FROM SENECA, SC TO INDIANAPOLIS, IN. WE WERE TOWING AN 8X5 ENCLOSED U-HAUL TRAILER AT NORMAL FREEWAY SPEEDS. TOW/HAUL WAS ENGAGED BECAUSE WE WERE TOWING AND THE ENGINE WAS GENERALLY RUNNING AT HIGHER RPM'S, ESPECIALLY GOING UP THE MOUNTAIN INCLINES. THE CO DETECTOR FIRST ALARMED WEST OF ASHVIILLE, NC. SUDDENLY THE HEADACHES AND DROWSINESS BOTH MY WIFE AND I WERE EXPERIENCING MADE SENSE. WE OPENED THE WINDOWS AND THE ALARM STOPPED AFTER A COUPLE MINUTES. AFTER THIS HAPPENED 3-4 TIMES I MOVED THE DETECTOR TO THE FRONT OF THE PASSENGER CABIN SO THAT I COULD MONITOR THE PART PER MILLION DISPLAY. WE FOUND THAT IT ONLY TOOK 15-20 MINUTES OF HIGHWAY DRIVING FOR THE DETECTOR TO DISPLAY 31PPM, THE DETECTORS MINIMUM CONCENTRATION DETECTION THRESHOLD. THE LEVEL WOULD THEN BUILD OVER TIME. DUE TO THE DETRIMENTAL EFFECTS OF CO ON THE HUMAN BODY I NEVER LET THE CONCENTRATION EXCEED 62PPM. I FOUND, HOWEVER, THAT THE PEAK CO CONCENTRATION DETECTED WAS 103PPM. I ASSUME THIS WAS REACHED WHILE THE DETECTOR WAS IN THE REAR OF THE CABIN, WHERE THE DISPLAY WAS NOT VISIBLE TO ME. THE SERVICE MANAGER AT LAKE KEOWEE FORD SUGGESTED THAT I RUN THE HVAC IN RECIRCULATE MODE. I TRIED MANY DIFFERENT HVAC MODES - RECIRCULATE, NORMAL/OUTSIDE AIR, REAR HVAC TURNED OFF - BUT THE RESULT WAS ALWAYS THE SAME, CO BEING DETECTED IN THE CABIN WITHIN 15-20 MINUTES. NEEDLESS TO SAY I AM NOT BUYING FORD'S CLAIM THAT THIS PROBLEM IS ONLY WITH LAW ENFORCEMENT VEHICLES WITH BODY PERFORATIONS FROM THE INSTALLATION OF AFTER MARKET EQUIPMENT. THE VEHICLE IS GOING INTO A CARMEL, IN FORD DEALER THIS AFTERNOON.
Corrective Action:
CARBON MONOXIDE DETECTED IN PASSENGER CABIN - AFTER READING STORIES ABOUT POSSIBLE PROBLEMS WITH CARBON MONOXIDE (CO) IN 2016 FORD EXPLORERS IN MID JULY 2017 I PURCHASED A KIDDE BATTERY POWERED CO DETECTOR AND INSTALLED IT IN THE REAR AREA OF THE PASSENGER COMPARTMENT. IT HAD NOT ALARMED UNTIL WE WERE TRAVELING FROM SENECA, SC TO INDIANAPOLIS, IN. WE WERE TOWING AN 8X5 ENCLOSED U-HAUL TRAILER AT NORMAL FREEWAY SPEEDS. TOW/HAUL WAS ENGAGED BECAUSE WE WERE TOWING AND THE ENGINE WAS GENERALLY RUNNING AT HIGHER RPM'S, ESPECIALLY GOING UP THE MOUNTAIN INCLINES. THE CO DETECTOR FIRST ALARMED WEST OF ASHVIILLE, NC. SUDDENLY THE HEADACHES AND DROWSINESS BOTH MY WIFE AND I WERE EXPERIENCING MADE SENSE. WE OPENED THE WINDOWS AND THE ALARM STOPPED AFTER A COUPLE MINUTES. AFTER THIS HAPPENED 3-4 TIMES I MOVED THE DETECTOR TO THE FRONT OF THE PASSENGER CABIN SO THAT I COULD MONITOR THE PART PER MILLION DISPLAY. WE FOUND THAT IT ONLY TOOK 15-20 MINUTES OF HIGHWAY DRIVING FOR THE DETECTOR TO DISPLAY 31PPM, THE DETECTORS MINIMUM CONCENTRATION DETECTION THRESHOLD. THE LEVEL WOULD THEN BUILD OVER TIME. DUE TO THE DETRIMENTAL EFFECTS OF CO ON THE HUMAN BODY I NEVER LET THE CONCENTRATION EXCEED 62PPM. I FOUND, HOWEVER, THAT THE PEAK CO CONCENTRATION DETECTED WAS 103PPM. I ASSUME THIS WAS REACHED WHILE THE DETECTOR WAS IN THE REAR OF THE CABIN, WHERE THE DISPLAY WAS NOT VISIBLE TO ME. THE SERVICE MANAGER AT LAKE KEOWEE FORD SUGGESTED THAT I RUN THE HVAC IN RECIRCULATE MODE. I TRIED MANY DIFFERENT HVAC MODES - RECIRCULATE, NORMAL/OUTSIDE AIR, REAR HVAC TURNED OFF - BUT THE RESULT WAS ALWAYS THE SAME, CO BEING DETECTED IN THE CABIN WITHIN 15-20 MINUTES. NEEDLESS TO SAY I AM NOT BUYING FORD'S CLAIM THAT THIS PROBLEM IS ONLY WITH LAW ENFORCEMENT VEHICLES WITH BODY PERFORATIONS FROM THE INSTALLATION OF AFTER MARKET EQUIPMENT. THE VEHICLE IS GOING INTO A CARMEL, IN FORD DEALER THIS AFTERNOON.
Additional Notes:
CARBON MONOXIDE DETECTED IN PASSENGER CABIN - AFTER READING STORIES ABOUT POSSIBLE PROBLEMS WITH CARBON MONOXIDE (CO) IN 2016 FORD EXPLORERS IN MID JULY 2017 I PURCHASED A KIDDE BATTERY POWERED CO DETECTOR AND INSTALLED IT IN THE REAR AREA OF THE PASSENGER COMPARTMENT. IT HAD NOT ALARMED UNTIL WE WERE TRAVELING FROM SENECA, SC TO INDIANAPOLIS, IN. WE WERE TOWING AN 8X5 ENCLOSED U-HAUL TRAILER AT NORMAL FREEWAY SPEEDS. TOW/HAUL WAS ENGAGED BECAUSE WE WERE TOWING AND THE ENGINE WAS GENERALLY RUNNING AT HIGHER RPM'S, ESPECIALLY GOING UP THE MOUNTAIN INCLINES. THE CO DETECTOR FIRST ALARMED WEST OF ASHVIILLE, NC. SUDDENLY THE HEADACHES AND DROWSINESS BOTH MY WIFE AND I WERE EXPERIENCING MADE SENSE. WE OPENED THE WINDOWS AND THE ALARM STOPPED AFTER A COUPLE MINUTES. AFTER THIS HAPPENED 3-4 TIMES I MOVED THE DETECTOR TO THE FRONT OF THE PASSENGER CABIN SO THAT I COULD MONITOR THE PART PER MILLION DISPLAY. WE FOUND THAT IT ONLY TOOK 15-20 MINUTES OF HIGHWAY DRIVING FOR THE DETECTOR TO DISPLAY 31PPM, THE DETECTORS MINIMUM CONCENTRATION DETECTION THRESHOLD. THE LEVEL WOULD THEN BUILD OVER TIME. DUE TO THE DETRIMENTAL EFFECTS OF CO ON THE HUMAN BODY I NEVER LET THE CONCENTRATION EXCEED 62PPM. I FOUND, HOWEVER, THAT THE PEAK CO CONCENTRATION DETECTED WAS 103PPM. I ASSUME THIS WAS REACHED WHILE THE DETECTOR WAS IN THE REAR OF THE CABIN, WHERE THE DISPLAY WAS NOT VISIBLE TO ME. THE SERVICE MANAGER AT LAKE KEOWEE FORD SUGGESTED THAT I RUN THE HVAC IN RECIRCULATE MODE. I TRIED MANY DIFFERENT HVAC MODES - RECIRCULATE, NORMAL/OUTSIDE AIR, REAR HVAC TURNED OFF - BUT THE RESULT WAS ALWAYS THE SAME, CO BEING DETECTED IN THE CABIN WITHIN 15-20 MINUTES. NEEDLESS TO SAY I AM NOT BUYING FORD'S CLAIM THAT THIS PROBLEM IS ONLY WITH LAW ENFORCEMENT VEHICLES WITH BODY PERFORATIONS FROM THE INSTALLATION OF AFTER MARKET EQUIPMENT. THE VEHICLE IS GOING INTO A CARMEL, IN FORD DEALER THIS AFTERNOON.
Mfg Campaign: 11015760
Recall Date: Aug 16, 2017
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
CARBON MONOXIDE DETECTED IN PASSENGER CABIN - AFTER READING STORIES ABOUT POSSIBLE PROBLEMS WITH CARBON MONOXIDE (CO) IN 2016 FORD EXPLORERS IN MID JULY 2017 I PURCHASED A KIDDE BATTERY POWERED CO DETECTOR AND INSTALLED IT IN THE REAR AREA OF THE PASSENGER COMPARTMENT. IT HAD NOT ALARMED UNTIL WE WERE TRAVELING FROM SENECA, SC TO INDIANAPOLIS, IN. WE WERE TOWING AN 8X5 ENCLOSED U-HAUL TRAILER AT NORMAL FREEWAY SPEEDS. TOW/HAUL WAS ENGAGED BECAUSE WE WERE TOWING AND THE ENGINE WAS GENERALLY RUNNING AT HIGHER RPM'S, ESPECIALLY GOING UP THE MOUNTAIN INCLINES. THE CO DETECTOR FIRST ALARMED WEST OF ASHVIILLE, NC. SUDDENLY THE HEADACHES AND DROWSINESS BOTH MY WIFE AND I WERE EXPERIENCING MADE SENSE. WE OPENED THE WINDOWS AND THE ALARM STOPPED AFTER A COUPLE MINUTES. AFTER THIS HAPPENED 3-4 TIMES I MOVED THE DETECTOR TO THE FRONT OF THE PASSENGER CABIN SO THAT I COULD MONITOR THE PART PER MILLION DISPLAY. WE FOUND THAT IT ONLY TOOK 15-20 MINUTES OF HIGHWAY DRIVING FOR THE DETECTOR TO DISPLAY 31PPM, THE DETECTORS MINIMUM CONCENTRATION DETECTION THRESHOLD. THE LEVEL WOULD THEN BUILD OVER TIME. DUE TO THE DETRIMENTAL EFFECTS OF CO ON THE HUMAN BODY I NEVER LET THE CONCENTRATION EXCEED 62PPM. I FOUND, HOWEVER, THAT THE PEAK CO CONCENTRATION DETECTED WAS 103PPM. I ASSUME THIS WAS REACHED WHILE THE DETECTOR WAS IN THE REAR OF THE CABIN, WHERE THE DISPLAY WAS NOT VISIBLE TO ME. THE SERVICE MANAGER AT LAKE KEOWEE FORD SUGGESTED THAT I RUN THE HVAC IN RECIRCULATE MODE. I TRIED MANY DIFFERENT HVAC MODES - RECIRCULATE, NORMAL/OUTSIDE AIR, REAR HVAC TURNED OFF - BUT THE RESULT WAS ALWAYS THE SAME, CO BEING DETECTED IN THE CABIN WITHIN 15-20 MINUTES. NEEDLESS TO SAY I AM NOT BUYING FORD'S CLAIM THAT THIS PROBLEM IS ONLY WITH LAW ENFORCEMENT VEHICLES WITH BODY PERFORATIONS FROM THE INSTALLATION OF AFTER MARKET EQUIPMENT. THE VEHICLE IS GOING INTO A CARMEL, IN FORD DEALER THIS AFTERNOON.
Corrective Action:
CARBON MONOXIDE DETECTED IN PASSENGER CABIN - AFTER READING STORIES ABOUT POSSIBLE PROBLEMS WITH CARBON MONOXIDE (CO) IN 2016 FORD EXPLORERS IN MID JULY 2017 I PURCHASED A KIDDE BATTERY POWERED CO DETECTOR AND INSTALLED IT IN THE REAR AREA OF THE PASSENGER COMPARTMENT. IT HAD NOT ALARMED UNTIL WE WERE TRAVELING FROM SENECA, SC TO INDIANAPOLIS, IN. WE WERE TOWING AN 8X5 ENCLOSED U-HAUL TRAILER AT NORMAL FREEWAY SPEEDS. TOW/HAUL WAS ENGAGED BECAUSE WE WERE TOWING AND THE ENGINE WAS GENERALLY RUNNING AT HIGHER RPM'S, ESPECIALLY GOING UP THE MOUNTAIN INCLINES. THE CO DETECTOR FIRST ALARMED WEST OF ASHVIILLE, NC. SUDDENLY THE HEADACHES AND DROWSINESS BOTH MY WIFE AND I WERE EXPERIENCING MADE SENSE. WE OPENED THE WINDOWS AND THE ALARM STOPPED AFTER A COUPLE MINUTES. AFTER THIS HAPPENED 3-4 TIMES I MOVED THE DETECTOR TO THE FRONT OF THE PASSENGER CABIN SO THAT I COULD MONITOR THE PART PER MILLION DISPLAY. WE FOUND THAT IT ONLY TOOK 15-20 MINUTES OF HIGHWAY DRIVING FOR THE DETECTOR TO DISPLAY 31PPM, THE DETECTORS MINIMUM CONCENTRATION DETECTION THRESHOLD. THE LEVEL WOULD THEN BUILD OVER TIME. DUE TO THE DETRIMENTAL EFFECTS OF CO ON THE HUMAN BODY I NEVER LET THE CONCENTRATION EXCEED 62PPM. I FOUND, HOWEVER, THAT THE PEAK CO CONCENTRATION DETECTED WAS 103PPM. I ASSUME THIS WAS REACHED WHILE THE DETECTOR WAS IN THE REAR OF THE CABIN, WHERE THE DISPLAY WAS NOT VISIBLE TO ME. THE SERVICE MANAGER AT LAKE KEOWEE FORD SUGGESTED THAT I RUN THE HVAC IN RECIRCULATE MODE. I TRIED MANY DIFFERENT HVAC MODES - RECIRCULATE, NORMAL/OUTSIDE AIR, REAR HVAC TURNED OFF - BUT THE RESULT WAS ALWAYS THE SAME, CO BEING DETECTED IN THE CABIN WITHIN 15-20 MINUTES. NEEDLESS TO SAY I AM NOT BUYING FORD'S CLAIM THAT THIS PROBLEM IS ONLY WITH LAW ENFORCEMENT VEHICLES WITH BODY PERFORATIONS FROM THE INSTALLATION OF AFTER MARKET EQUIPMENT. THE VEHICLE IS GOING INTO A CARMEL, IN FORD DEALER THIS AFTERNOON.
Additional Notes:
CARBON MONOXIDE DETECTED IN PASSENGER CABIN - AFTER READING STORIES ABOUT POSSIBLE PROBLEMS WITH CARBON MONOXIDE (CO) IN 2016 FORD EXPLORERS IN MID JULY 2017 I PURCHASED A KIDDE BATTERY POWERED CO DETECTOR AND INSTALLED IT IN THE REAR AREA OF THE PASSENGER COMPARTMENT. IT HAD NOT ALARMED UNTIL WE WERE TRAVELING FROM SENECA, SC TO INDIANAPOLIS, IN. WE WERE TOWING AN 8X5 ENCLOSED U-HAUL TRAILER AT NORMAL FREEWAY SPEEDS. TOW/HAUL WAS ENGAGED BECAUSE WE WERE TOWING AND THE ENGINE WAS GENERALLY RUNNING AT HIGHER RPM'S, ESPECIALLY GOING UP THE MOUNTAIN INCLINES. THE CO DETECTOR FIRST ALARMED WEST OF ASHVIILLE, NC. SUDDENLY THE HEADACHES AND DROWSINESS BOTH MY WIFE AND I WERE EXPERIENCING MADE SENSE. WE OPENED THE WINDOWS AND THE ALARM STOPPED AFTER A COUPLE MINUTES. AFTER THIS HAPPENED 3-4 TIMES I MOVED THE DETECTOR TO THE FRONT OF THE PASSENGER CABIN SO THAT I COULD MONITOR THE PART PER MILLION DISPLAY. WE FOUND THAT IT ONLY TOOK 15-20 MINUTES OF HIGHWAY DRIVING FOR THE DETECTOR TO DISPLAY 31PPM, THE DETECTORS MINIMUM CONCENTRATION DETECTION THRESHOLD. THE LEVEL WOULD THEN BUILD OVER TIME. DUE TO THE DETRIMENTAL EFFECTS OF CO ON THE HUMAN BODY I NEVER LET THE CONCENTRATION EXCEED 62PPM. I FOUND, HOWEVER, THAT THE PEAK CO CONCENTRATION DETECTED WAS 103PPM. I ASSUME THIS WAS REACHED WHILE THE DETECTOR WAS IN THE REAR OF THE CABIN, WHERE THE DISPLAY WAS NOT VISIBLE TO ME. THE SERVICE MANAGER AT LAKE KEOWEE FORD SUGGESTED THAT I RUN THE HVAC IN RECIRCULATE MODE. I TRIED MANY DIFFERENT HVAC MODES - RECIRCULATE, NORMAL/OUTSIDE AIR, REAR HVAC TURNED OFF - BUT THE RESULT WAS ALWAYS THE SAME, CO BEING DETECTED IN THE CABIN WITHIN 15-20 MINUTES. NEEDLESS TO SAY I AM NOT BUYING FORD'S CLAIM THAT THIS PROBLEM IS ONLY WITH LAW ENFORCEMENT VEHICLES WITH BODY PERFORATIONS FROM THE INSTALLATION OF AFTER MARKET EQUIPMENT. THE VEHICLE IS GOING INTO A CARMEL, IN FORD DEALER THIS AFTERNOON.
Mfg Campaign: 11015760
Recall Date: Aug 16, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
HEAVY SMELL IN CABIN WHEN THE AC IS TURNED ON. THE SMELL IS FOUL AND WORSE WHEN AC IS TURNED ON. DRIVER HAS HAD SEVERAL EPISODES OF NAUSEA, DIZZINESS AND OVERALL UNWELL FEELING SINCE PURCHASING IN NOVEMBER 2016. NO RECALL HAS BEEN ISSUED AS OF YET, BUT THERE IS A DEFINITE PROBLEM WITH THE VEHICLE AND AM CONCERNED FOR MY THREE CHILDREN UNDER 6.
Corrective Action:
HEAVY SMELL IN CABIN WHEN THE AC IS TURNED ON. THE SMELL IS FOUL AND WORSE WHEN AC IS TURNED ON. DRIVER HAS HAD SEVERAL EPISODES OF NAUSEA, DIZZINESS AND OVERALL UNWELL FEELING SINCE PURCHASING IN NOVEMBER 2016. NO RECALL HAS BEEN ISSUED AS OF YET, BUT THERE IS A DEFINITE PROBLEM WITH THE VEHICLE AND AM CONCERNED FOR MY THREE CHILDREN UNDER 6.
Additional Notes:
HEAVY SMELL IN CABIN WHEN THE AC IS TURNED ON. THE SMELL IS FOUL AND WORSE WHEN AC IS TURNED ON. DRIVER HAS HAD SEVERAL EPISODES OF NAUSEA, DIZZINESS AND OVERALL UNWELL FEELING SINCE PURCHASING IN NOVEMBER 2016. NO RECALL HAS BEEN ISSUED AS OF YET, BUT THERE IS A DEFINITE PROBLEM WITH THE VEHICLE AND AM CONCERNED FOR MY THREE CHILDREN UNDER 6.
Mfg Campaign: 11015321
Recall Date: Aug 15, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING MY 2017 EXPLORER I GET SICK WHILE DRIVING. I GET A HEADACHE AND VERY NAUSEOUS AND SOMETIMES I GET DIZZY. I WILL DRIVE OTHER VEHICLES AND I DON'T GET SICK WITH THEM. I HAVE HAD MY EXPLORER FOR A YEAR AND I HAVE HAD THIS PROBLEM FOR THE LAST 7 OR 8 MONTHS. WHILE DRIVING I GET SICK AND I FEEL LIKE IM GOING TO PASS OUT . I DON'T THINK IT'S VERY SAFE TO DRIVE LIKE THIS. ITS A DANGER TO MYSELF AND ALSO OTHER PEOPLE ON THE HIGHWAY.
Corrective Action:
WHILE DRIVING MY 2017 EXPLORER I GET SICK WHILE DRIVING. I GET A HEADACHE AND VERY NAUSEOUS AND SOMETIMES I GET DIZZY. I WILL DRIVE OTHER VEHICLES AND I DON'T GET SICK WITH THEM. I HAVE HAD MY EXPLORER FOR A YEAR AND I HAVE HAD THIS PROBLEM FOR THE LAST 7 OR 8 MONTHS. WHILE DRIVING I GET SICK AND I FEEL LIKE IM GOING TO PASS OUT . I DON'T THINK IT'S VERY SAFE TO DRIVE LIKE THIS. ITS A DANGER TO MYSELF AND ALSO OTHER PEOPLE ON THE HIGHWAY.
Additional Notes:
WHILE DRIVING MY 2017 EXPLORER I GET SICK WHILE DRIVING. I GET A HEADACHE AND VERY NAUSEOUS AND SOMETIMES I GET DIZZY. I WILL DRIVE OTHER VEHICLES AND I DON'T GET SICK WITH THEM. I HAVE HAD MY EXPLORER FOR A YEAR AND I HAVE HAD THIS PROBLEM FOR THE LAST 7 OR 8 MONTHS. WHILE DRIVING I GET SICK AND I FEEL LIKE IM GOING TO PASS OUT . I DON'T THINK IT'S VERY SAFE TO DRIVE LIKE THIS. ITS A DANGER TO MYSELF AND ALSO OTHER PEOPLE ON THE HIGHWAY.
Mfg Campaign: 11013883
Recall Date: Aug 9, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
MY 2017 FORD EXPLORER XLT HAS EXHAUST SMELL COMING THROUGH THE VENTS THROUGHOUT THE VEHICLE. THIS IS NOT A NEW CAR SMELL BUT RATHER EXHAUST ODOR AND ONLY IS APPARENT WHEN THE AC SYSTEM OR FAN SYSTEM IS IN THE ON POSITION. I PURCHASED THIS VEHICLE ON JUNE 13, 2017 AND WAS HOSPITALIZED ON JULY 1, 2017 FOR THREE DAYS. THE DOCTORS WERE UNABLE TO PROVIDE A DIAGNOSIS ALTHOUGH I WAS EXPERIENCING HEADACHES, DIZZINESS AND TROUBLE WITH MY VISION. EVERY TIME I DRIVE MY EXPLORER AND TURN THE AC OR FANS ON I NOTICE A EXHAUST ODOR. I DEVELOP A HEADACHE, DIZZINESS FEEL SICK. I CALLED FORD AND THEY TOLD ME THAT THERE IS NO RECALL ON MY VEHICLE AND TO TAKE IT TO A DEALER FOR A POSSIBLE CARBON MONOXIDE LEAK OR OTHER ISSUE THAT MAYBE CAUSING THE PROBLEM. FORD ALSO STATED THAT THE PROBLEMS WERE ONLY ON THE POLICE INTERCEPTOR VEHICLES EVEN THOUGH ALL EXPLORERES COME OFF SAME PRODUCTION LINE. NOTE: I HAVE HAD THIS VEHICLE FOR ALMOST TWO MONTHS. THE NEW CAR SMELL IS GONE AND THERE IS NO ODOR WITH THE VEHICLE'S ENGINE IS NOT IN THE ON POSITION. THE TOXIC ODOR IS ONLY NOTICEABLE WHEN THE VENTS/AC/FANS ARE RUNNING.
Corrective Action:
MY 2017 FORD EXPLORER XLT HAS EXHAUST SMELL COMING THROUGH THE VENTS THROUGHOUT THE VEHICLE. THIS IS NOT A NEW CAR SMELL BUT RATHER EXHAUST ODOR AND ONLY IS APPARENT WHEN THE AC SYSTEM OR FAN SYSTEM IS IN THE ON POSITION. I PURCHASED THIS VEHICLE ON JUNE 13, 2017 AND WAS HOSPITALIZED ON JULY 1, 2017 FOR THREE DAYS. THE DOCTORS WERE UNABLE TO PROVIDE A DIAGNOSIS ALTHOUGH I WAS EXPERIENCING HEADACHES, DIZZINESS AND TROUBLE WITH MY VISION. EVERY TIME I DRIVE MY EXPLORER AND TURN THE AC OR FANS ON I NOTICE A EXHAUST ODOR. I DEVELOP A HEADACHE, DIZZINESS FEEL SICK. I CALLED FORD AND THEY TOLD ME THAT THERE IS NO RECALL ON MY VEHICLE AND TO TAKE IT TO A DEALER FOR A POSSIBLE CARBON MONOXIDE LEAK OR OTHER ISSUE THAT MAYBE CAUSING THE PROBLEM. FORD ALSO STATED THAT THE PROBLEMS WERE ONLY ON THE POLICE INTERCEPTOR VEHICLES EVEN THOUGH ALL EXPLORERES COME OFF SAME PRODUCTION LINE. NOTE: I HAVE HAD THIS VEHICLE FOR ALMOST TWO MONTHS. THE NEW CAR SMELL IS GONE AND THERE IS NO ODOR WITH THE VEHICLE'S ENGINE IS NOT IN THE ON POSITION. THE TOXIC ODOR IS ONLY NOTICEABLE WHEN THE VENTS/AC/FANS ARE RUNNING.
Additional Notes:
MY 2017 FORD EXPLORER XLT HAS EXHAUST SMELL COMING THROUGH THE VENTS THROUGHOUT THE VEHICLE. THIS IS NOT A NEW CAR SMELL BUT RATHER EXHAUST ODOR AND ONLY IS APPARENT WHEN THE AC SYSTEM OR FAN SYSTEM IS IN THE ON POSITION. I PURCHASED THIS VEHICLE ON JUNE 13, 2017 AND WAS HOSPITALIZED ON JULY 1, 2017 FOR THREE DAYS. THE DOCTORS WERE UNABLE TO PROVIDE A DIAGNOSIS ALTHOUGH I WAS EXPERIENCING HEADACHES, DIZZINESS AND TROUBLE WITH MY VISION. EVERY TIME I DRIVE MY EXPLORER AND TURN THE AC OR FANS ON I NOTICE A EXHAUST ODOR. I DEVELOP A HEADACHE, DIZZINESS FEEL SICK. I CALLED FORD AND THEY TOLD ME THAT THERE IS NO RECALL ON MY VEHICLE AND TO TAKE IT TO A DEALER FOR A POSSIBLE CARBON MONOXIDE LEAK OR OTHER ISSUE THAT MAYBE CAUSING THE PROBLEM. FORD ALSO STATED THAT THE PROBLEMS WERE ONLY ON THE POLICE INTERCEPTOR VEHICLES EVEN THOUGH ALL EXPLORERES COME OFF SAME PRODUCTION LINE. NOTE: I HAVE HAD THIS VEHICLE FOR ALMOST TWO MONTHS. THE NEW CAR SMELL IS GONE AND THERE IS NO ODOR WITH THE VEHICLE'S ENGINE IS NOT IN THE ON POSITION. THE TOXIC ODOR IS ONLY NOTICEABLE WHEN THE VENTS/AC/FANS ARE RUNNING.
Mfg Campaign: 11014048
Recall Date: Aug 9, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE EXPLORER IS EXPERIENCING CARBON MONOXIDE LEAKS. THE FURTHER BACK YOU SIT IN THE SUV THE MORE YOU ARE EXPOSED TO THE CARBON MONOXIDE. WE PURCHASED A DETECTOR AND AFTER ONLY 10 MINUTES ON THE INTERSTATE THE LEVEL WAS 15PPM. AT 10PPM IT STARTS AFFECTING INFANTS AND WE HAVE A 11MONTH OLD
Corrective Action:
THE EXPLORER IS EXPERIENCING CARBON MONOXIDE LEAKS. THE FURTHER BACK YOU SIT IN THE SUV THE MORE YOU ARE EXPOSED TO THE CARBON MONOXIDE. WE PURCHASED A DETECTOR AND AFTER ONLY 10 MINUTES ON THE INTERSTATE THE LEVEL WAS 15PPM. AT 10PPM IT STARTS AFFECTING INFANTS AND WE HAVE A 11MONTH OLD
Additional Notes:
THE EXPLORER IS EXPERIENCING CARBON MONOXIDE LEAKS. THE FURTHER BACK YOU SIT IN THE SUV THE MORE YOU ARE EXPOSED TO THE CARBON MONOXIDE. WE PURCHASED A DETECTOR AND AFTER ONLY 10 MINUTES ON THE INTERSTATE THE LEVEL WAS 15PPM. AT 10PPM IT STARTS AFFECTING INFANTS AND WE HAVE A 11MONTH OLD
Mfg Campaign: 11013577
Recall Date: Aug 7, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EXHAUST SMELL COMING INTO THE VEHICLE WHEN DRIVING OR SITTING WITH THE AIR CONDITIONING ON.
Corrective Action:
EXHAUST SMELL COMING INTO THE VEHICLE WHEN DRIVING OR SITTING WITH THE AIR CONDITIONING ON.
Additional Notes:
EXHAUST SMELL COMING INTO THE VEHICLE WHEN DRIVING OR SITTING WITH THE AIR CONDITIONING ON.
Mfg Campaign: 11012793
Recall Date: Aug 4, 2017
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE OPERATING THE VEHICLE, THE ODOR OF EXHAUST FUMES WAS PRESENT INSIDE THE CABIN COMING FROM THE VENTS. THE FAILURE MAINLY OCCURRED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER (JORDAN FORD IN SAN ANTONIO, TEXAS) BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT WAS CONCERNED THAT CARBON MONOXIDE WAS PRESENT WHILE OPERATING THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 17,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE OPERATING THE VEHICLE, THE ODOR OF EXHAUST FUMES WAS PRESENT INSIDE THE CABIN COMING FROM THE VENTS. THE FAILURE MAINLY OCCURRED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER (JORDAN FORD IN SAN ANTONIO, TEXAS) BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT WAS CONCERNED THAT CARBON MONOXIDE WAS PRESENT WHILE OPERATING THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 17,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE OPERATING THE VEHICLE, THE ODOR OF EXHAUST FUMES WAS PRESENT INSIDE THE CABIN COMING FROM THE VENTS. THE FAILURE MAINLY OCCURRED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO THE DEALER (JORDAN FORD IN SAN ANTONIO, TEXAS) BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT WAS CONCERNED THAT CARBON MONOXIDE WAS PRESENT WHILE OPERATING THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 17,000.
Mfg Campaign: 11012824
Recall Date: Aug 4, 2017
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
SMELL OF EXHAUST FUMES INSIDE VEHICLE WHEN DRIVING VEHICLE UPON REACHING SPEEDS APPROXIMATEY 45 MPH AND ABOVE OFF AND ON SINCE PURCHASING NEW VEHICLE
Corrective Action:
SMELL OF EXHAUST FUMES INSIDE VEHICLE WHEN DRIVING VEHICLE UPON REACHING SPEEDS APPROXIMATEY 45 MPH AND ABOVE OFF AND ON SINCE PURCHASING NEW VEHICLE
Additional Notes:
SMELL OF EXHAUST FUMES INSIDE VEHICLE WHEN DRIVING VEHICLE UPON REACHING SPEEDS APPROXIMATEY 45 MPH AND ABOVE OFF AND ON SINCE PURCHASING NEW VEHICLE
Mfg Campaign: 11012890
Recall Date: Aug 4, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SMELL OF EXHAUST FUMES INSIDE VEHICLE WHEN DRIVING VEHICLE UPON REACHING SPEEDS APPROXIMATEY 45 MPH AND ABOVE OFF AND ON SINCE PURCHASING NEW VEHICLE
Corrective Action:
SMELL OF EXHAUST FUMES INSIDE VEHICLE WHEN DRIVING VEHICLE UPON REACHING SPEEDS APPROXIMATEY 45 MPH AND ABOVE OFF AND ON SINCE PURCHASING NEW VEHICLE
Additional Notes:
SMELL OF EXHAUST FUMES INSIDE VEHICLE WHEN DRIVING VEHICLE UPON REACHING SPEEDS APPROXIMATEY 45 MPH AND ABOVE OFF AND ON SINCE PURCHASING NEW VEHICLE
Mfg Campaign: 11012890
Recall Date: Aug 4, 2017
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
OCCASIONALLY WHEN I DROVE THE CAR I FELT LIGHT HEADEDNESS AND DIZINIESS. ON 8/3/2017 I FELT THE DIZZINESS AGAIN AND ENDED UP IN A CAR ACCIDENT. I FELT AS THOUGH I WAS GOING TO PASS OUT AND IN A FLASH I CRASHED INTO THE CAR IN FRONT OF ME.
Corrective Action:
OCCASIONALLY WHEN I DROVE THE CAR I FELT LIGHT HEADEDNESS AND DIZINIESS. ON 8/3/2017 I FELT THE DIZZINESS AGAIN AND ENDED UP IN A CAR ACCIDENT. I FELT AS THOUGH I WAS GOING TO PASS OUT AND IN A FLASH I CRASHED INTO THE CAR IN FRONT OF ME.
Additional Notes:
OCCASIONALLY WHEN I DROVE THE CAR I FELT LIGHT HEADEDNESS AND DIZINIESS. ON 8/3/2017 I FELT THE DIZZINESS AGAIN AND ENDED UP IN A CAR ACCIDENT. I FELT AS THOUGH I WAS GOING TO PASS OUT AND IN A FLASH I CRASHED INTO THE CAR IN FRONT OF ME.
Mfg Campaign: 11012916
Recall Date: Aug 4, 2017
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
OCCASIONALLY WHEN I DROVE THE CAR I FELT LIGHT HEADEDNESS AND DIZINIESS. ON 8/3/2017 I FELT THE DIZZINESS AGAIN AND ENDED UP IN A CAR ACCIDENT. I FELT AS THOUGH I WAS GOING TO PASS OUT AND IN A FLASH I CRASHED INTO THE CAR IN FRONT OF ME.
Corrective Action:
OCCASIONALLY WHEN I DROVE THE CAR I FELT LIGHT HEADEDNESS AND DIZINIESS. ON 8/3/2017 I FELT THE DIZZINESS AGAIN AND ENDED UP IN A CAR ACCIDENT. I FELT AS THOUGH I WAS GOING TO PASS OUT AND IN A FLASH I CRASHED INTO THE CAR IN FRONT OF ME.
Additional Notes:
OCCASIONALLY WHEN I DROVE THE CAR I FELT LIGHT HEADEDNESS AND DIZINIESS. ON 8/3/2017 I FELT THE DIZZINESS AGAIN AND ENDED UP IN A CAR ACCIDENT. I FELT AS THOUGH I WAS GOING TO PASS OUT AND IN A FLASH I CRASHED INTO THE CAR IN FRONT OF ME.
Mfg Campaign: 11012916
Recall Date: Aug 4, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. THE CONTACT STATED THAT THE CARBON MONOXIDE BOX ALERTED THAT THERE WAS CARBON MONOXIDE INSIDE THE VEHICLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE FAILURE MILEAGE WAS 18,000. UPDATED 09/06/17 *BF *CN
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. THE CONTACT STATED THAT THE CARBON MONOXIDE BOX ALERTED THAT THERE WAS CARBON MONOXIDE INSIDE THE VEHICLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE FAILURE MILEAGE WAS 18,000. UPDATED 09/06/17 *BF *CN
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. THE CONTACT STATED THAT THE CARBON MONOXIDE BOX ALERTED THAT THERE WAS CARBON MONOXIDE INSIDE THE VEHICLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE FAILURE MILEAGE WAS 18,000. UPDATED 09/06/17 *BF *CN
Mfg Campaign: 11012913
Recall Date: Aug 4, 2017
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. THE CONTACT STATED THAT THE CARBON MONOXIDE BOX ALERTED THAT THERE WAS CARBON MONOXIDE INSIDE THE VEHICLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE FAILURE MILEAGE WAS 18,000. UPDATED 09/06/17 *BF *CN
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. THE CONTACT STATED THAT THE CARBON MONOXIDE BOX ALERTED THAT THERE WAS CARBON MONOXIDE INSIDE THE VEHICLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE FAILURE MILEAGE WAS 18,000. UPDATED 09/06/17 *BF *CN
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. THE CONTACT STATED THAT THE CARBON MONOXIDE BOX ALERTED THAT THERE WAS CARBON MONOXIDE INSIDE THE VEHICLE. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO TAKE THE VEHICLE TO A LOCAL DEALER. THE FAILURE MILEAGE WAS 18,000. UPDATED 09/06/17 *BF *CN
Mfg Campaign: 11012913
Recall Date: Aug 4, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WE HEARD ABOUT THE POSSIBILITY OF CARBON MONOXIDE ISSUES WITH THE VEHICLE. CONCERNED IF IT COULD BE THE CAUSE OF OUR 9 YEAR OLD DAUGHTER'S COMPLAINTS OF HEADACHES WHEN IN THE VEHICLE.
Corrective Action:
WE HEARD ABOUT THE POSSIBILITY OF CARBON MONOXIDE ISSUES WITH THE VEHICLE. CONCERNED IF IT COULD BE THE CAUSE OF OUR 9 YEAR OLD DAUGHTER'S COMPLAINTS OF HEADACHES WHEN IN THE VEHICLE.
Additional Notes:
WE HEARD ABOUT THE POSSIBILITY OF CARBON MONOXIDE ISSUES WITH THE VEHICLE. CONCERNED IF IT COULD BE THE CAUSE OF OUR 9 YEAR OLD DAUGHTER'S COMPLAINTS OF HEADACHES WHEN IN THE VEHICLE.
Mfg Campaign: 11012507
Recall Date: Aug 3, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EXHAUST ODOR APPEARS WITHIN CABIN AFTER EXCESSIVE ACCELERATION ONTO HIGHWAY
Corrective Action:
EXHAUST ODOR APPEARS WITHIN CABIN AFTER EXCESSIVE ACCELERATION ONTO HIGHWAY
Additional Notes:
EXHAUST ODOR APPEARS WITHIN CABIN AFTER EXCESSIVE ACCELERATION ONTO HIGHWAY
Mfg Campaign: 11012523
Recall Date: Aug 3, 2017
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