Complaints & Recalls
Official Safety Recalls - Important!
22 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Explorer vehicles. The driver and front passenger B-Pillar door trim may detach while driving.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S53
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S02
Recall Date: Jan 19, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or ever registered, in Connecticut, Delaware, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin, and the District of Columbia. Exposure to road salt can cause the cross-axis ball joint to corrode and seize, resulting in a fracture of the outboard section of the rear suspension toe link.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 21S32
Recall Date: Jul 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S22
Recall Date: May 5, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2017 Explorer vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin that were previously repaired under a prior recall numbers 16V-245 or 19V-435. The outboard section of a rear suspension toe link may fracture.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S62
Recall Date: Oct 30, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer vehicles equipped with power front seats. The seat frames may have sharp edges.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S29
Recall Date: Sep 11, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2011-2017 Explorer vehicles. The rear suspension toe links may fracture due to stress on the rear suspension.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19S17
Recall Date: Jun 10, 2019
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Explorer, Taurus and Police Interceptor Utility and Sedan vehicles. The steering gear heat shield fasteners may corrode, allowing the heat shield to detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S23
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain Wheel Hub Bearing assemblies, part number HB5Z-1104-C, incorrectly listed as being for installation on the rear axles of 2011-2017 Ford Explorer 4X2 vehicles. These bearings assemblies were manufactured without a self retention feature, possibly resulting in the separation of the wheel or wheel end.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 28, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Ford Explorer, F-150, F-250, F-350, F-450 and F-550 vehicles equipped with a manual driver's seat back recliner mechanism. In the event of a crash, the seat back frame may not restrain the occupant due to having inadequate welds. As such, these vehicles may not meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202a, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C08
Recall Date: May 22, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Taurus, 2016-2017 Ford Flex, Lincoln MKT, 2017 Ford Explorer and Ford Explorer Police Interceptor Utility vehicles equipped with 3.5L GTDI engines. Improperly brazed turbocharger oil supply tubes may leak oil on engine components.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16S46
Recall Date: Dec 22, 2016
Consumer Complaints
1.7K ComplaintsFord Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
POSSIBLE CARBON DIOXIDE LEAK. ON A RECENT LONG TRIP I HAD TROUBLE WITH HEADACHES AND LIGHTHEADED. IT BECAME WORSE WHEN THE AIR CONDITIONER WAS ON. I GOT HOME AND WAS VERY SICK, I HAD MY NEIGHBOR DRIVE ME TO THE HOSPITAL. MY BLOOD PRESSURE WAS LOW, RED BLOOD CELLS LOW AND WAS SEVERELY LIGHTHEADED. THAT WAS JULY 19, BUT I DID NOT KNOW ABOUT THE EXHAUST FUME PROBLEMS UNTIL THE NEWS REPORTED IT ON JULY 28; SO A BLOOD TEST FOR CARBON DIOXIDE POISONING WAS NOT PERFORMED. I THINK THIS HAS BEEN HAPPENING OFF AND ON WITH ME DRIVING THIS CAR, BUT IN A MUCH MILDER FORM OF SYMPTOMS. I LOOKED UP THE SYMPTOMS FOR CARBON DIOXIDE POISONING AND I HAD MOST OF THEM. I DO SOMETIMES SMELL ODORS WHEN I TURN ON THE AIR OR VENT. PLEASE CHECK INTO THE PROBLEMS WITH THE EXPLORERS I NEED THIS REPAIRED.
Corrective Action:
POSSIBLE CARBON DIOXIDE LEAK. ON A RECENT LONG TRIP I HAD TROUBLE WITH HEADACHES AND LIGHTHEADED. IT BECAME WORSE WHEN THE AIR CONDITIONER WAS ON. I GOT HOME AND WAS VERY SICK, I HAD MY NEIGHBOR DRIVE ME TO THE HOSPITAL. MY BLOOD PRESSURE WAS LOW, RED BLOOD CELLS LOW AND WAS SEVERELY LIGHTHEADED. THAT WAS JULY 19, BUT I DID NOT KNOW ABOUT THE EXHAUST FUME PROBLEMS UNTIL THE NEWS REPORTED IT ON JULY 28; SO A BLOOD TEST FOR CARBON DIOXIDE POISONING WAS NOT PERFORMED. I THINK THIS HAS BEEN HAPPENING OFF AND ON WITH ME DRIVING THIS CAR, BUT IN A MUCH MILDER FORM OF SYMPTOMS. I LOOKED UP THE SYMPTOMS FOR CARBON DIOXIDE POISONING AND I HAD MOST OF THEM. I DO SOMETIMES SMELL ODORS WHEN I TURN ON THE AIR OR VENT. PLEASE CHECK INTO THE PROBLEMS WITH THE EXPLORERS I NEED THIS REPAIRED.
Additional Notes:
POSSIBLE CARBON DIOXIDE LEAK. ON A RECENT LONG TRIP I HAD TROUBLE WITH HEADACHES AND LIGHTHEADED. IT BECAME WORSE WHEN THE AIR CONDITIONER WAS ON. I GOT HOME AND WAS VERY SICK, I HAD MY NEIGHBOR DRIVE ME TO THE HOSPITAL. MY BLOOD PRESSURE WAS LOW, RED BLOOD CELLS LOW AND WAS SEVERELY LIGHTHEADED. THAT WAS JULY 19, BUT I DID NOT KNOW ABOUT THE EXHAUST FUME PROBLEMS UNTIL THE NEWS REPORTED IT ON JULY 28; SO A BLOOD TEST FOR CARBON DIOXIDE POISONING WAS NOT PERFORMED. I THINK THIS HAS BEEN HAPPENING OFF AND ON WITH ME DRIVING THIS CAR, BUT IN A MUCH MILDER FORM OF SYMPTOMS. I LOOKED UP THE SYMPTOMS FOR CARBON DIOXIDE POISONING AND I HAD MOST OF THEM. I DO SOMETIMES SMELL ODORS WHEN I TURN ON THE AIR OR VENT. PLEASE CHECK INTO THE PROBLEMS WITH THE EXPLORERS I NEED THIS REPAIRED.
Mfg Campaign: 11011570
Recall Date: Jul 30, 2017
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
WE PURCHASED THIS VEHICLE MARCH 2017. WE HAVE NOTICED THAT EACH TIME THE VEHICLE REQUIRES RAPID ACCELERATION, FOR EXAMPLE PASSING ANOTHER CAR ON A TWO-LANE ROAD, YOU WILL SMELL EXHAUST FUMES IN THE CABIN OF THE VEHICLE. THESE FUMES ENTER THE CABIN VIA THE AIR CONDITIONING VENTS AND WILL BE SO STRONG THAT ALL OCCUPANTS WILL DEVELOP DIFFICULTY BREATHING. DURING ROUTINE ACCELERATION, WE HAVE NOT DETECTED ANY FUMES, HOWEVER SOME OCCUPANTS HAVE DEVELOPED HEADACHES SIMULTANEOUSLY INTERMITTENTLY.
Corrective Action:
WE PURCHASED THIS VEHICLE MARCH 2017. WE HAVE NOTICED THAT EACH TIME THE VEHICLE REQUIRES RAPID ACCELERATION, FOR EXAMPLE PASSING ANOTHER CAR ON A TWO-LANE ROAD, YOU WILL SMELL EXHAUST FUMES IN THE CABIN OF THE VEHICLE. THESE FUMES ENTER THE CABIN VIA THE AIR CONDITIONING VENTS AND WILL BE SO STRONG THAT ALL OCCUPANTS WILL DEVELOP DIFFICULTY BREATHING. DURING ROUTINE ACCELERATION, WE HAVE NOT DETECTED ANY FUMES, HOWEVER SOME OCCUPANTS HAVE DEVELOPED HEADACHES SIMULTANEOUSLY INTERMITTENTLY.
Additional Notes:
WE PURCHASED THIS VEHICLE MARCH 2017. WE HAVE NOTICED THAT EACH TIME THE VEHICLE REQUIRES RAPID ACCELERATION, FOR EXAMPLE PASSING ANOTHER CAR ON A TWO-LANE ROAD, YOU WILL SMELL EXHAUST FUMES IN THE CABIN OF THE VEHICLE. THESE FUMES ENTER THE CABIN VIA THE AIR CONDITIONING VENTS AND WILL BE SO STRONG THAT ALL OCCUPANTS WILL DEVELOP DIFFICULTY BREATHING. DURING ROUTINE ACCELERATION, WE HAVE NOT DETECTED ANY FUMES, HOWEVER SOME OCCUPANTS HAVE DEVELOPED HEADACHES SIMULTANEOUSLY INTERMITTENTLY.
Mfg Campaign: 11011422
Recall Date: Jul 29, 2017
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
STRONG EXHAUST SMELL IN PASSENGER COMPARTMENT WHEN ACCELERATING AND/OR MERGING INTO FREEWAY TRAFFIC. I HAD TO OPEN ALL WINDOWS AS MY EYES WERE WATERING.
Corrective Action:
STRONG EXHAUST SMELL IN PASSENGER COMPARTMENT WHEN ACCELERATING AND/OR MERGING INTO FREEWAY TRAFFIC. I HAD TO OPEN ALL WINDOWS AS MY EYES WERE WATERING.
Additional Notes:
STRONG EXHAUST SMELL IN PASSENGER COMPARTMENT WHEN ACCELERATING AND/OR MERGING INTO FREEWAY TRAFFIC. I HAD TO OPEN ALL WINDOWS AS MY EYES WERE WATERING.
Mfg Campaign: 11011421
Recall Date: Jul 29, 2017
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
EXPLORER WITH 2.3L ECOBOOST PRODUCES AN EXHAUST SMELL DURING MODERATE TO WOT THROTTLE RUNS. GENERALLY SEEMS TO OCCUR AFTER LIFTING OFF THE THROTTLE AND RETURNING TO CRUISING THROTTLE POSITION. VEHICLE MUST BE VENTED TO PREVENT ILLNESS TO PASSENGERS, HAS HAPPENED MULTIPLE TIMES. OCCURS MORE OFTEN WHEN VEHICLE IS UNDER SIGNIFICANT LOAD (SUCH AS CLIMBING A GRADE).
Corrective Action:
EXPLORER WITH 2.3L ECOBOOST PRODUCES AN EXHAUST SMELL DURING MODERATE TO WOT THROTTLE RUNS. GENERALLY SEEMS TO OCCUR AFTER LIFTING OFF THE THROTTLE AND RETURNING TO CRUISING THROTTLE POSITION. VEHICLE MUST BE VENTED TO PREVENT ILLNESS TO PASSENGERS, HAS HAPPENED MULTIPLE TIMES. OCCURS MORE OFTEN WHEN VEHICLE IS UNDER SIGNIFICANT LOAD (SUCH AS CLIMBING A GRADE).
Additional Notes:
EXPLORER WITH 2.3L ECOBOOST PRODUCES AN EXHAUST SMELL DURING MODERATE TO WOT THROTTLE RUNS. GENERALLY SEEMS TO OCCUR AFTER LIFTING OFF THE THROTTLE AND RETURNING TO CRUISING THROTTLE POSITION. VEHICLE MUST BE VENTED TO PREVENT ILLNESS TO PASSENGERS, HAS HAPPENED MULTIPLE TIMES. OCCURS MORE OFTEN WHEN VEHICLE IS UNDER SIGNIFICANT LOAD (SUCH AS CLIMBING A GRADE).
Mfg Campaign: 11011436
Recall Date: Jul 29, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE THE VEHICLE IS IN MOTION, EXHAUST FUMES COME INSIDE VEHICLE WHEN THE AIR CONDITIONER IS TURNED ON. THIS HAPPENS WHEN ON A CITY STREET AND A HIGHWAY. THE FAULT OR PROBLEM THAT IS CREATED FOR UNSAFE CONDITIONS IS THE SMELL OF EXHAUST FUMES. UNKNOWN FOR THE COMPONENT PART OR SYSTEM THAT IS CAUSING THE SAFETY RISK. THIS HAPPENS EVERY TIME THE VEHICLE IS DRIVEN.
Corrective Action:
WHILE THE VEHICLE IS IN MOTION, EXHAUST FUMES COME INSIDE VEHICLE WHEN THE AIR CONDITIONER IS TURNED ON. THIS HAPPENS WHEN ON A CITY STREET AND A HIGHWAY. THE FAULT OR PROBLEM THAT IS CREATED FOR UNSAFE CONDITIONS IS THE SMELL OF EXHAUST FUMES. UNKNOWN FOR THE COMPONENT PART OR SYSTEM THAT IS CAUSING THE SAFETY RISK. THIS HAPPENS EVERY TIME THE VEHICLE IS DRIVEN.
Additional Notes:
WHILE THE VEHICLE IS IN MOTION, EXHAUST FUMES COME INSIDE VEHICLE WHEN THE AIR CONDITIONER IS TURNED ON. THIS HAPPENS WHEN ON A CITY STREET AND A HIGHWAY. THE FAULT OR PROBLEM THAT IS CREATED FOR UNSAFE CONDITIONS IS THE SMELL OF EXHAUST FUMES. UNKNOWN FOR THE COMPONENT PART OR SYSTEM THAT IS CAUSING THE SAFETY RISK. THIS HAPPENS EVERY TIME THE VEHICLE IS DRIVEN.
Mfg Campaign: 11011491
Recall Date: Jul 29, 2017
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
AFTER HARD TAKE OFF EXHAUST GETS IN CABEN CAUSING HEADACHES UNLESS YOU ROLL WINDOW DOWN DURING CITY AND HIGHWAY DRIVING
Corrective Action:
AFTER HARD TAKE OFF EXHAUST GETS IN CABEN CAUSING HEADACHES UNLESS YOU ROLL WINDOW DOWN DURING CITY AND HIGHWAY DRIVING
Additional Notes:
AFTER HARD TAKE OFF EXHAUST GETS IN CABEN CAUSING HEADACHES UNLESS YOU ROLL WINDOW DOWN DURING CITY AND HIGHWAY DRIVING
Mfg Campaign: 11011206
Recall Date: Jul 28, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AFTER HARD TAKE OFF EXHAUST GETS IN CABEN CAUSING HEADACHES UNLESS YOU ROLL WINDOW DOWN DURING CITY AND HIGHWAY DRIVING
Corrective Action:
AFTER HARD TAKE OFF EXHAUST GETS IN CABEN CAUSING HEADACHES UNLESS YOU ROLL WINDOW DOWN DURING CITY AND HIGHWAY DRIVING
Additional Notes:
AFTER HARD TAKE OFF EXHAUST GETS IN CABEN CAUSING HEADACHES UNLESS YOU ROLL WINDOW DOWN DURING CITY AND HIGHWAY DRIVING
Mfg Campaign: 11011206
Recall Date: Jul 28, 2017
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
STRONG EXHAUST ODOR IN THE CAB OF THE VEHICLE. THIS USUALLY OCCURS DURING ACCELERATION AND WHEN THE AC IS ON. THE ODOR IS SO STRONG, WE USUALLY HAVE TO PUT THE WINDOWS DOWN FOR RELIEF.
Corrective Action:
STRONG EXHAUST ODOR IN THE CAB OF THE VEHICLE. THIS USUALLY OCCURS DURING ACCELERATION AND WHEN THE AC IS ON. THE ODOR IS SO STRONG, WE USUALLY HAVE TO PUT THE WINDOWS DOWN FOR RELIEF.
Additional Notes:
STRONG EXHAUST ODOR IN THE CAB OF THE VEHICLE. THIS USUALLY OCCURS DURING ACCELERATION AND WHEN THE AC IS ON. THE ODOR IS SO STRONG, WE USUALLY HAVE TO PUT THE WINDOWS DOWN FOR RELIEF.
Mfg Campaign: 11011237
Recall Date: Jul 28, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EXHAUST SMELL AND EYES BURNING WHEN ACCELERATION WITH AIR CONDITIONER ON .INSIDE OF VEHICLE TOOK TO FORD DEALER AND THEY SAY THEY DON'T SMELL ANYTHING . THIS HAS BEEN ONGOING SINCE IT WAS BRAND NEW 50 MILES ON VEHICLE
Corrective Action:
EXHAUST SMELL AND EYES BURNING WHEN ACCELERATION WITH AIR CONDITIONER ON .INSIDE OF VEHICLE TOOK TO FORD DEALER AND THEY SAY THEY DON'T SMELL ANYTHING . THIS HAS BEEN ONGOING SINCE IT WAS BRAND NEW 50 MILES ON VEHICLE
Additional Notes:
EXHAUST SMELL AND EYES BURNING WHEN ACCELERATION WITH AIR CONDITIONER ON .INSIDE OF VEHICLE TOOK TO FORD DEALER AND THEY SAY THEY DON'T SMELL ANYTHING . THIS HAS BEEN ONGOING SINCE IT WAS BRAND NEW 50 MILES ON VEHICLE
Mfg Campaign: 11011289
Recall Date: Jul 28, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TWICE SINCE PURCHASING MY NEW EXPLORER I HAVE GOTTEN DEATHLY ILL WHILE DRIVING, HAD TO PULL OVER AND BE TAKEN BY AMBULANCE TO THE EMERGENCY ROOM. I'M 70 YEARS OLD AND HAD THOUGHT IT WAS A MEDICAL ISSUE. HOWEVER, I HAVE BEEN POKED AND PROBED FOR EVERY POSSIBLE ALIMENT AND ALL HAVE COME BACK NEGATIVE AND AM IN GREAT HEALTH. EVEN MY HEART TESTS WERE OUTSTANDING. I SAW THE EXPLORER STORIES ON THE NEWS, LOOKED UP CARBON MONOXIDE POISONING AND NOTE THOSE WERE THE SYMPTOMS I HAD. IN THE INCIDENT LAST WEEK I WAS FEELING WORSE AND WORSE AS I DROVE AND WAS JUST ABLE TO GET OFF THE ROAD BEFORE I PASSED OUT, MY VISION HAD GONE BLANK, I STARTING SWEATING WITH THE AIR ON, AND I BECAME EXTREMELY DIZZY AND DISORIENTATED. I SPENT TWO DAYS IN THE HOSPITAL THINKING I WAS DYING BECAUSE THAT'S HOW I FELT. I'M IN EXCELLENT HEALTH, BIKE 20 MILES DAY 2-4 DAYS WEEK, PLAY LEAGUE HOCKEY, AVID GOLFER THAT HAS COMPETED AT THE NATIONAL LEVEL, ETC. THIS WAS NOT A 'ILLNESS', I'M CONVINCED IT WAS CARBON MONOXIDE POSIONING. UPDATED 11/06/2017*JS THE CONSUMER REQUESTED A STATUS UPDATE. UPDATED 12/07/2017*JS *JS THE CONSUMER STATED THAT HE PASSED OUT WHILE DRIVING THE VEHICLE AND REQUIRED HOSPITILIZATION. *JS
Corrective Action:
TWICE SINCE PURCHASING MY NEW EXPLORER I HAVE GOTTEN DEATHLY ILL WHILE DRIVING, HAD TO PULL OVER AND BE TAKEN BY AMBULANCE TO THE EMERGENCY ROOM. I'M 70 YEARS OLD AND HAD THOUGHT IT WAS A MEDICAL ISSUE. HOWEVER, I HAVE BEEN POKED AND PROBED FOR EVERY POSSIBLE ALIMENT AND ALL HAVE COME BACK NEGATIVE AND AM IN GREAT HEALTH. EVEN MY HEART TESTS WERE OUTSTANDING. I SAW THE EXPLORER STORIES ON THE NEWS, LOOKED UP CARBON MONOXIDE POISONING AND NOTE THOSE WERE THE SYMPTOMS I HAD. IN THE INCIDENT LAST WEEK I WAS FEELING WORSE AND WORSE AS I DROVE AND WAS JUST ABLE TO GET OFF THE ROAD BEFORE I PASSED OUT, MY VISION HAD GONE BLANK, I STARTING SWEATING WITH THE AIR ON, AND I BECAME EXTREMELY DIZZY AND DISORIENTATED. I SPENT TWO DAYS IN THE HOSPITAL THINKING I WAS DYING BECAUSE THAT'S HOW I FELT. I'M IN EXCELLENT HEALTH, BIKE 20 MILES DAY 2-4 DAYS WEEK, PLAY LEAGUE HOCKEY, AVID GOLFER THAT HAS COMPETED AT THE NATIONAL LEVEL, ETC. THIS WAS NOT A 'ILLNESS', I'M CONVINCED IT WAS CARBON MONOXIDE POSIONING. UPDATED 11/06/2017*JS THE CONSUMER REQUESTED A STATUS UPDATE. UPDATED 12/07/2017*JS *JS THE CONSUMER STATED THAT HE PASSED OUT WHILE DRIVING THE VEHICLE AND REQUIRED HOSPITILIZATION. *JS
Additional Notes:
TWICE SINCE PURCHASING MY NEW EXPLORER I HAVE GOTTEN DEATHLY ILL WHILE DRIVING, HAD TO PULL OVER AND BE TAKEN BY AMBULANCE TO THE EMERGENCY ROOM. I'M 70 YEARS OLD AND HAD THOUGHT IT WAS A MEDICAL ISSUE. HOWEVER, I HAVE BEEN POKED AND PROBED FOR EVERY POSSIBLE ALIMENT AND ALL HAVE COME BACK NEGATIVE AND AM IN GREAT HEALTH. EVEN MY HEART TESTS WERE OUTSTANDING. I SAW THE EXPLORER STORIES ON THE NEWS, LOOKED UP CARBON MONOXIDE POISONING AND NOTE THOSE WERE THE SYMPTOMS I HAD. IN THE INCIDENT LAST WEEK I WAS FEELING WORSE AND WORSE AS I DROVE AND WAS JUST ABLE TO GET OFF THE ROAD BEFORE I PASSED OUT, MY VISION HAD GONE BLANK, I STARTING SWEATING WITH THE AIR ON, AND I BECAME EXTREMELY DIZZY AND DISORIENTATED. I SPENT TWO DAYS IN THE HOSPITAL THINKING I WAS DYING BECAUSE THAT'S HOW I FELT. I'M IN EXCELLENT HEALTH, BIKE 20 MILES DAY 2-4 DAYS WEEK, PLAY LEAGUE HOCKEY, AVID GOLFER THAT HAS COMPETED AT THE NATIONAL LEVEL, ETC. THIS WAS NOT A 'ILLNESS', I'M CONVINCED IT WAS CARBON MONOXIDE POSIONING. UPDATED 11/06/2017*JS THE CONSUMER REQUESTED A STATUS UPDATE. UPDATED 12/07/2017*JS *JS THE CONSUMER STATED THAT HE PASSED OUT WHILE DRIVING THE VEHICLE AND REQUIRED HOSPITILIZATION. *JS
Mfg Campaign: 11011153
Recall Date: Jul 27, 2017
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Potential Consequences:
TWICE SINCE PURCHASING MY NEW EXPLORER I HAVE GOTTEN DEATHLY ILL WHILE DRIVING, HAD TO PULL OVER AND BE TAKEN BY AMBULANCE TO THE EMERGENCY ROOM. I'M 70 YEARS OLD AND HAD THOUGHT IT WAS A MEDICAL ISSUE. HOWEVER, I HAVE BEEN POKED AND PROBED FOR EVERY POSSIBLE ALIMENT AND ALL HAVE COME BACK NEGATIVE AND AM IN GREAT HEALTH. EVEN MY HEART TESTS WERE OUTSTANDING. I SAW THE EXPLORER STORIES ON THE NEWS, LOOKED UP CARBON MONOXIDE POISONING AND NOTE THOSE WERE THE SYMPTOMS I HAD. IN THE INCIDENT LAST WEEK I WAS FEELING WORSE AND WORSE AS I DROVE AND WAS JUST ABLE TO GET OFF THE ROAD BEFORE I PASSED OUT, MY VISION HAD GONE BLANK, I STARTING SWEATING WITH THE AIR ON, AND I BECAME EXTREMELY DIZZY AND DISORIENTATED. I SPENT TWO DAYS IN THE HOSPITAL THINKING I WAS DYING BECAUSE THAT'S HOW I FELT. I'M IN EXCELLENT HEALTH, BIKE 20 MILES DAY 2-4 DAYS WEEK, PLAY LEAGUE HOCKEY, AVID GOLFER THAT HAS COMPETED AT THE NATIONAL LEVEL, ETC. THIS WAS NOT A 'ILLNESS', I'M CONVINCED IT WAS CARBON MONOXIDE POSIONING. UPDATED 11/06/2017*JS THE CONSUMER REQUESTED A STATUS UPDATE. UPDATED 12/07/2017*JS *JS THE CONSUMER STATED THAT HE PASSED OUT WHILE DRIVING THE VEHICLE AND REQUIRED HOSPITILIZATION. *JS
Corrective Action:
TWICE SINCE PURCHASING MY NEW EXPLORER I HAVE GOTTEN DEATHLY ILL WHILE DRIVING, HAD TO PULL OVER AND BE TAKEN BY AMBULANCE TO THE EMERGENCY ROOM. I'M 70 YEARS OLD AND HAD THOUGHT IT WAS A MEDICAL ISSUE. HOWEVER, I HAVE BEEN POKED AND PROBED FOR EVERY POSSIBLE ALIMENT AND ALL HAVE COME BACK NEGATIVE AND AM IN GREAT HEALTH. EVEN MY HEART TESTS WERE OUTSTANDING. I SAW THE EXPLORER STORIES ON THE NEWS, LOOKED UP CARBON MONOXIDE POISONING AND NOTE THOSE WERE THE SYMPTOMS I HAD. IN THE INCIDENT LAST WEEK I WAS FEELING WORSE AND WORSE AS I DROVE AND WAS JUST ABLE TO GET OFF THE ROAD BEFORE I PASSED OUT, MY VISION HAD GONE BLANK, I STARTING SWEATING WITH THE AIR ON, AND I BECAME EXTREMELY DIZZY AND DISORIENTATED. I SPENT TWO DAYS IN THE HOSPITAL THINKING I WAS DYING BECAUSE THAT'S HOW I FELT. I'M IN EXCELLENT HEALTH, BIKE 20 MILES DAY 2-4 DAYS WEEK, PLAY LEAGUE HOCKEY, AVID GOLFER THAT HAS COMPETED AT THE NATIONAL LEVEL, ETC. THIS WAS NOT A 'ILLNESS', I'M CONVINCED IT WAS CARBON MONOXIDE POSIONING. UPDATED 11/06/2017*JS THE CONSUMER REQUESTED A STATUS UPDATE. UPDATED 12/07/2017*JS *JS THE CONSUMER STATED THAT HE PASSED OUT WHILE DRIVING THE VEHICLE AND REQUIRED HOSPITILIZATION. *JS
Additional Notes:
TWICE SINCE PURCHASING MY NEW EXPLORER I HAVE GOTTEN DEATHLY ILL WHILE DRIVING, HAD TO PULL OVER AND BE TAKEN BY AMBULANCE TO THE EMERGENCY ROOM. I'M 70 YEARS OLD AND HAD THOUGHT IT WAS A MEDICAL ISSUE. HOWEVER, I HAVE BEEN POKED AND PROBED FOR EVERY POSSIBLE ALIMENT AND ALL HAVE COME BACK NEGATIVE AND AM IN GREAT HEALTH. EVEN MY HEART TESTS WERE OUTSTANDING. I SAW THE EXPLORER STORIES ON THE NEWS, LOOKED UP CARBON MONOXIDE POISONING AND NOTE THOSE WERE THE SYMPTOMS I HAD. IN THE INCIDENT LAST WEEK I WAS FEELING WORSE AND WORSE AS I DROVE AND WAS JUST ABLE TO GET OFF THE ROAD BEFORE I PASSED OUT, MY VISION HAD GONE BLANK, I STARTING SWEATING WITH THE AIR ON, AND I BECAME EXTREMELY DIZZY AND DISORIENTATED. I SPENT TWO DAYS IN THE HOSPITAL THINKING I WAS DYING BECAUSE THAT'S HOW I FELT. I'M IN EXCELLENT HEALTH, BIKE 20 MILES DAY 2-4 DAYS WEEK, PLAY LEAGUE HOCKEY, AVID GOLFER THAT HAS COMPETED AT THE NATIONAL LEVEL, ETC. THIS WAS NOT A 'ILLNESS', I'M CONVINCED IT WAS CARBON MONOXIDE POSIONING. UPDATED 11/06/2017*JS THE CONSUMER REQUESTED A STATUS UPDATE. UPDATED 12/07/2017*JS *JS THE CONSUMER STATED THAT HE PASSED OUT WHILE DRIVING THE VEHICLE AND REQUIRED HOSPITILIZATION. *JS
Mfg Campaign: 11011153
Recall Date: Jul 27, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE IN MOTION- CARBON MONOXIDE DETECTOR READING OF 45 PPM (PARTS PER MILLION). PASSENGERS COMPLAINING OF HEADACHES, NAUSEA, LIGHTHEADEDNESS WHICH PROMPTED THE USE OF THE METER.
Corrective Action:
VEHICLE IN MOTION- CARBON MONOXIDE DETECTOR READING OF 45 PPM (PARTS PER MILLION). PASSENGERS COMPLAINING OF HEADACHES, NAUSEA, LIGHTHEADEDNESS WHICH PROMPTED THE USE OF THE METER.
Additional Notes:
VEHICLE IN MOTION- CARBON MONOXIDE DETECTOR READING OF 45 PPM (PARTS PER MILLION). PASSENGERS COMPLAINING OF HEADACHES, NAUSEA, LIGHTHEADEDNESS WHICH PROMPTED THE USE OF THE METER.
Mfg Campaign: 11010888
Recall Date: Jul 26, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
ENGINE EXHAUST ODOR IN THE CABIN INTERMITTENTLY, GOING UP A HILL OR MERGING ONTO THE FREEWAY AT ABOUT 3500 RPMS, AIR CONDITIONER IS ON AND RECIRCULATION MODE IS ON, SEEMS TO FAIL MORE IN HOTTER WEATHER. THIS 2017 MODEL IS A REPLACEMENT FROM FORD OF OUR 2015 FORD EXPLORER THAT HAD THE SAME PROBLEM!
Corrective Action:
ENGINE EXHAUST ODOR IN THE CABIN INTERMITTENTLY, GOING UP A HILL OR MERGING ONTO THE FREEWAY AT ABOUT 3500 RPMS, AIR CONDITIONER IS ON AND RECIRCULATION MODE IS ON, SEEMS TO FAIL MORE IN HOTTER WEATHER. THIS 2017 MODEL IS A REPLACEMENT FROM FORD OF OUR 2015 FORD EXPLORER THAT HAD THE SAME PROBLEM!
Additional Notes:
ENGINE EXHAUST ODOR IN THE CABIN INTERMITTENTLY, GOING UP A HILL OR MERGING ONTO THE FREEWAY AT ABOUT 3500 RPMS, AIR CONDITIONER IS ON AND RECIRCULATION MODE IS ON, SEEMS TO FAIL MORE IN HOTTER WEATHER. THIS 2017 MODEL IS A REPLACEMENT FROM FORD OF OUR 2015 FORD EXPLORER THAT HAD THE SAME PROBLEM!
Mfg Campaign: 11010052
Recall Date: Jul 22, 2017
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
THE HEADLIGHTS ARE FAR TOO BRIGHT,EVEN IN DAYLIGHT CONDITIONS.AS AN UNINTENDED CONSEQUENCE OF AN EFFORT TO INCREASE THE VISIBILITY OF THE VEHICLE,THEY ARE QUITE CAPABLE OF MOMENTARILY BLINDING ONCOMING DRIVERS.OBVIOUSLY,THIS EFFORT TO INCREASE HEADLIGHT INTENSITY IS OVERLOOKING THE FACT THAT IT MAY BE CAUSING SERIOUS INJURY TO OTHER DRIVERS.
Corrective Action:
THE HEADLIGHTS ARE FAR TOO BRIGHT,EVEN IN DAYLIGHT CONDITIONS.AS AN UNINTENDED CONSEQUENCE OF AN EFFORT TO INCREASE THE VISIBILITY OF THE VEHICLE,THEY ARE QUITE CAPABLE OF MOMENTARILY BLINDING ONCOMING DRIVERS.OBVIOUSLY,THIS EFFORT TO INCREASE HEADLIGHT INTENSITY IS OVERLOOKING THE FACT THAT IT MAY BE CAUSING SERIOUS INJURY TO OTHER DRIVERS.
Additional Notes:
THE HEADLIGHTS ARE FAR TOO BRIGHT,EVEN IN DAYLIGHT CONDITIONS.AS AN UNINTENDED CONSEQUENCE OF AN EFFORT TO INCREASE THE VISIBILITY OF THE VEHICLE,THEY ARE QUITE CAPABLE OF MOMENTARILY BLINDING ONCOMING DRIVERS.OBVIOUSLY,THIS EFFORT TO INCREASE HEADLIGHT INTENSITY IS OVERLOOKING THE FACT THAT IT MAY BE CAUSING SERIOUS INJURY TO OTHER DRIVERS.
Mfg Campaign: 11006692
Recall Date: Jul 21, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EXHAUST IN CABIN WHEN INSIDE AIR IS ENGAGED, YOUR OWN EXHAUST! HAPPENS WHEN VEHICLE IS ACCELERATED AND THEN AS YOU LEVEL THE SPEED OUT, THE EXHAUST FILLS THE VEHICLE. THIS CONSISTENTLY HAPPENS ON CITY STREETS, HIGHWAY, TURNING CORNERS, ETC. WE HAVE MONITORED THE CARBON MONOXIDE AND IT REGISTERS ON DETECTOR. THIS IS DEFINITELY A SAFETY ISSUE THE PROBLEM SEEMS TO BE IN EXHAUST SYSTEM WHICH SHOULD BE A CLOSED SYSTEM SO THAT THERE IS NO WAY THE TOXIC SMELL SHOULD COME INSIDE YOUR CAR. OUR FIRST EXPERIENCE WITH THIS PROBLEM WAS WHEN WE INITIALLY BOUGHT A 2015 FORD EXPLORER, SAME PROBLEM. FORD WORKED ON THE 2015 MANY MANY TIMES AND FINALLY SAID THEY WOULD NOT AUTHORIZE ANYMORE WORK ON THE VEHICLE. AT WHICH TIME FORD BOUGHT THE 2015 FORD EXPLORER BACK. AND SOLD US THE 2017 TO TAKE ITS PLACE. WE BEGAN HAVING THE SAME ISSUE WITH THE 2017 FORD EXPLORER AND IT HAS ALSO BEEN IN THE SHOP ABOUT 3 TIMES, NOW FORD HAS GIVEN IT BACK TO US AND TOLD US THEY WILL NOT AUTHORIZE ANY WORK ON IT. PROBLEM NOT SOLVED BUT IT IS A REALITY FOR US WE ARE STILL PAYING NOTES ON A VEHICLE THAT IS TOTALLY UNSAFE FOR US AND OUR GRANDCHILDREN. ALTHOUGH WE HAVE SEEN THIS PROBLEM ON THE NATIONAL NEWS, FOUND IT ON THE INTERNET ( PROBLEM SINCE 2011) NONE OF THIS WAS DISCLOSED TO US WITH THE ORIGINAL PURCHASE OF THE 2015! FORD KNOWS ABOUT THIS PROBLEM YET JUST WALKS AWAY WITH NO INTENTION OF FIXING IT OR OWNING THE PROBLEM.
Corrective Action:
EXHAUST IN CABIN WHEN INSIDE AIR IS ENGAGED, YOUR OWN EXHAUST! HAPPENS WHEN VEHICLE IS ACCELERATED AND THEN AS YOU LEVEL THE SPEED OUT, THE EXHAUST FILLS THE VEHICLE. THIS CONSISTENTLY HAPPENS ON CITY STREETS, HIGHWAY, TURNING CORNERS, ETC. WE HAVE MONITORED THE CARBON MONOXIDE AND IT REGISTERS ON DETECTOR. THIS IS DEFINITELY A SAFETY ISSUE THE PROBLEM SEEMS TO BE IN EXHAUST SYSTEM WHICH SHOULD BE A CLOSED SYSTEM SO THAT THERE IS NO WAY THE TOXIC SMELL SHOULD COME INSIDE YOUR CAR. OUR FIRST EXPERIENCE WITH THIS PROBLEM WAS WHEN WE INITIALLY BOUGHT A 2015 FORD EXPLORER, SAME PROBLEM. FORD WORKED ON THE 2015 MANY MANY TIMES AND FINALLY SAID THEY WOULD NOT AUTHORIZE ANYMORE WORK ON THE VEHICLE. AT WHICH TIME FORD BOUGHT THE 2015 FORD EXPLORER BACK. AND SOLD US THE 2017 TO TAKE ITS PLACE. WE BEGAN HAVING THE SAME ISSUE WITH THE 2017 FORD EXPLORER AND IT HAS ALSO BEEN IN THE SHOP ABOUT 3 TIMES, NOW FORD HAS GIVEN IT BACK TO US AND TOLD US THEY WILL NOT AUTHORIZE ANY WORK ON IT. PROBLEM NOT SOLVED BUT IT IS A REALITY FOR US WE ARE STILL PAYING NOTES ON A VEHICLE THAT IS TOTALLY UNSAFE FOR US AND OUR GRANDCHILDREN. ALTHOUGH WE HAVE SEEN THIS PROBLEM ON THE NATIONAL NEWS, FOUND IT ON THE INTERNET ( PROBLEM SINCE 2011) NONE OF THIS WAS DISCLOSED TO US WITH THE ORIGINAL PURCHASE OF THE 2015! FORD KNOWS ABOUT THIS PROBLEM YET JUST WALKS AWAY WITH NO INTENTION OF FIXING IT OR OWNING THE PROBLEM.
Additional Notes:
EXHAUST IN CABIN WHEN INSIDE AIR IS ENGAGED, YOUR OWN EXHAUST! HAPPENS WHEN VEHICLE IS ACCELERATED AND THEN AS YOU LEVEL THE SPEED OUT, THE EXHAUST FILLS THE VEHICLE. THIS CONSISTENTLY HAPPENS ON CITY STREETS, HIGHWAY, TURNING CORNERS, ETC. WE HAVE MONITORED THE CARBON MONOXIDE AND IT REGISTERS ON DETECTOR. THIS IS DEFINITELY A SAFETY ISSUE THE PROBLEM SEEMS TO BE IN EXHAUST SYSTEM WHICH SHOULD BE A CLOSED SYSTEM SO THAT THERE IS NO WAY THE TOXIC SMELL SHOULD COME INSIDE YOUR CAR. OUR FIRST EXPERIENCE WITH THIS PROBLEM WAS WHEN WE INITIALLY BOUGHT A 2015 FORD EXPLORER, SAME PROBLEM. FORD WORKED ON THE 2015 MANY MANY TIMES AND FINALLY SAID THEY WOULD NOT AUTHORIZE ANYMORE WORK ON THE VEHICLE. AT WHICH TIME FORD BOUGHT THE 2015 FORD EXPLORER BACK. AND SOLD US THE 2017 TO TAKE ITS PLACE. WE BEGAN HAVING THE SAME ISSUE WITH THE 2017 FORD EXPLORER AND IT HAS ALSO BEEN IN THE SHOP ABOUT 3 TIMES, NOW FORD HAS GIVEN IT BACK TO US AND TOLD US THEY WILL NOT AUTHORIZE ANY WORK ON IT. PROBLEM NOT SOLVED BUT IT IS A REALITY FOR US WE ARE STILL PAYING NOTES ON A VEHICLE THAT IS TOTALLY UNSAFE FOR US AND OUR GRANDCHILDREN. ALTHOUGH WE HAVE SEEN THIS PROBLEM ON THE NATIONAL NEWS, FOUND IT ON THE INTERNET ( PROBLEM SINCE 2011) NONE OF THIS WAS DISCLOSED TO US WITH THE ORIGINAL PURCHASE OF THE 2015! FORD KNOWS ABOUT THIS PROBLEM YET JUST WALKS AWAY WITH NO INTENTION OF FIXING IT OR OWNING THE PROBLEM.
Mfg Campaign: 11006520
Recall Date: Jul 20, 2017
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I WAS DRIVING ON THE NEW JERSEY TURNPIKE AT 4:00 PM . I WAS TRAVELING IN THE SECOND TRAVEL LANE AT APPROX 68 MPH SURROUNDED BY LOTS OF TRAFFIC AND MANY LARGE SEMI TRAILER TRUCKS. ALL OF A SUDDEN THE CAR STARTED BEEPING AND WHEN I LOOKED AT THE DASH BOARD TO SEE WHAT WAS GOING ON, IT SAID" TRANSMISSION IS NOT IN PARK" WITHIN SECONDS I LOST ALL POWER. THE SCREEN WENT BLACK AND THE ENGINE HAD DIED . I HAD NO POWER WHEN I STEPPED ON THE GAS PEDAL. AS MY CAR WAS SLOWING DOWN I WAS ABLE TO MAKE IT TO THE BREAKDOWN LANE SAFELY BEFORE THE CAR CAME TO A STOP. I HAD MY DAUGHTER AND YOUNG GRANDDAUGHTER IN THE CAR ALSO. THANK GOOD WE WERE NOT HIT BY ANY CARS OR TRUCKS ON THE TURNPIKE. AFTER SHIFTING TO PARK WHEN THE CAR CAME TO A STOP, THE DASH SAID " STEP ON THE BREAK TO RESTART". LUCKILY THE CAR DID START SO THAT WE WERE NOT STRANDED ON THE TURNPIKE. THIS IS A VERY SERIOUS SAFETY ISSUE AND FORD NEEDS TO ADDRESS THIS IMMEDIATELY
Corrective Action:
I WAS DRIVING ON THE NEW JERSEY TURNPIKE AT 4:00 PM . I WAS TRAVELING IN THE SECOND TRAVEL LANE AT APPROX 68 MPH SURROUNDED BY LOTS OF TRAFFIC AND MANY LARGE SEMI TRAILER TRUCKS. ALL OF A SUDDEN THE CAR STARTED BEEPING AND WHEN I LOOKED AT THE DASH BOARD TO SEE WHAT WAS GOING ON, IT SAID" TRANSMISSION IS NOT IN PARK" WITHIN SECONDS I LOST ALL POWER. THE SCREEN WENT BLACK AND THE ENGINE HAD DIED . I HAD NO POWER WHEN I STEPPED ON THE GAS PEDAL. AS MY CAR WAS SLOWING DOWN I WAS ABLE TO MAKE IT TO THE BREAKDOWN LANE SAFELY BEFORE THE CAR CAME TO A STOP. I HAD MY DAUGHTER AND YOUNG GRANDDAUGHTER IN THE CAR ALSO. THANK GOOD WE WERE NOT HIT BY ANY CARS OR TRUCKS ON THE TURNPIKE. AFTER SHIFTING TO PARK WHEN THE CAR CAME TO A STOP, THE DASH SAID " STEP ON THE BREAK TO RESTART". LUCKILY THE CAR DID START SO THAT WE WERE NOT STRANDED ON THE TURNPIKE. THIS IS A VERY SERIOUS SAFETY ISSUE AND FORD NEEDS TO ADDRESS THIS IMMEDIATELY
Additional Notes:
I WAS DRIVING ON THE NEW JERSEY TURNPIKE AT 4:00 PM . I WAS TRAVELING IN THE SECOND TRAVEL LANE AT APPROX 68 MPH SURROUNDED BY LOTS OF TRAFFIC AND MANY LARGE SEMI TRAILER TRUCKS. ALL OF A SUDDEN THE CAR STARTED BEEPING AND WHEN I LOOKED AT THE DASH BOARD TO SEE WHAT WAS GOING ON, IT SAID" TRANSMISSION IS NOT IN PARK" WITHIN SECONDS I LOST ALL POWER. THE SCREEN WENT BLACK AND THE ENGINE HAD DIED . I HAD NO POWER WHEN I STEPPED ON THE GAS PEDAL. AS MY CAR WAS SLOWING DOWN I WAS ABLE TO MAKE IT TO THE BREAKDOWN LANE SAFELY BEFORE THE CAR CAME TO A STOP. I HAD MY DAUGHTER AND YOUNG GRANDDAUGHTER IN THE CAR ALSO. THANK GOOD WE WERE NOT HIT BY ANY CARS OR TRUCKS ON THE TURNPIKE. AFTER SHIFTING TO PARK WHEN THE CAR CAME TO A STOP, THE DASH SAID " STEP ON THE BREAK TO RESTART". LUCKILY THE CAR DID START SO THAT WE WERE NOT STRANDED ON THE TURNPIKE. THIS IS A VERY SERIOUS SAFETY ISSUE AND FORD NEEDS TO ADDRESS THIS IMMEDIATELY
Mfg Campaign: 11006644
Recall Date: Jul 20, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
UPON HEAVY ACCELERATION, TOXIC EMISSIONS SMELLS FILL THE CABIN EVEN WITH THE AC ON RECIRCULATE. THIS IS CAUSING HEADACHES. THIS HAS HAPPENED CONSISTANTLEY SINCE I BOUGHT MY 2017 EXPLORER IN JAN. 2017.
Corrective Action:
UPON HEAVY ACCELERATION, TOXIC EMISSIONS SMELLS FILL THE CABIN EVEN WITH THE AC ON RECIRCULATE. THIS IS CAUSING HEADACHES. THIS HAS HAPPENED CONSISTANTLEY SINCE I BOUGHT MY 2017 EXPLORER IN JAN. 2017.
Additional Notes:
UPON HEAVY ACCELERATION, TOXIC EMISSIONS SMELLS FILL THE CABIN EVEN WITH THE AC ON RECIRCULATE. THIS IS CAUSING HEADACHES. THIS HAS HAPPENED CONSISTANTLEY SINCE I BOUGHT MY 2017 EXPLORER IN JAN. 2017.
Mfg Campaign: 11005890
Recall Date: Jul 17, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EXHAUST IN THE CABIN OF VEHICLE WHEN USING ACCELERATION HAD IT IN THE 2013 EXPLOYER AND NOW IN THE NEW 2017 EXPLOYER. THE EXHAUST IN VERY SICKIENING IN THE CAB WHEN DRIVING, AND FORD DOES NOT HAVE A SOLUTION. FORD WILL NOT PAY TO HAVE ANYTHING DONE EVEN UNDER WARRANTY. SALESPERSON WON'T ADMIT IT IS A ISSUE. ON NATIONAL NEWS POLICE DEPARTMENTS HAVING THE SAME PROBLEMS WHY IS NOTHING GETTING DONE????
Corrective Action:
EXHAUST IN THE CABIN OF VEHICLE WHEN USING ACCELERATION HAD IT IN THE 2013 EXPLOYER AND NOW IN THE NEW 2017 EXPLOYER. THE EXHAUST IN VERY SICKIENING IN THE CAB WHEN DRIVING, AND FORD DOES NOT HAVE A SOLUTION. FORD WILL NOT PAY TO HAVE ANYTHING DONE EVEN UNDER WARRANTY. SALESPERSON WON'T ADMIT IT IS A ISSUE. ON NATIONAL NEWS POLICE DEPARTMENTS HAVING THE SAME PROBLEMS WHY IS NOTHING GETTING DONE????
Additional Notes:
EXHAUST IN THE CABIN OF VEHICLE WHEN USING ACCELERATION HAD IT IN THE 2013 EXPLOYER AND NOW IN THE NEW 2017 EXPLOYER. THE EXHAUST IN VERY SICKIENING IN THE CAB WHEN DRIVING, AND FORD DOES NOT HAVE A SOLUTION. FORD WILL NOT PAY TO HAVE ANYTHING DONE EVEN UNDER WARRANTY. SALESPERSON WON'T ADMIT IT IS A ISSUE. ON NATIONAL NEWS POLICE DEPARTMENTS HAVING THE SAME PROBLEMS WHY IS NOTHING GETTING DONE????
Mfg Campaign: 11005303
Recall Date: Jul 14, 2017
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
EXCESSIVE EXHAUST SULPHUR ODOR IN VEHICLE WHILE STATIONARY OR MOVING, WITH REAR AIR CONDITIONING ON OR OFF
Corrective Action:
EXCESSIVE EXHAUST SULPHUR ODOR IN VEHICLE WHILE STATIONARY OR MOVING, WITH REAR AIR CONDITIONING ON OR OFF
Additional Notes:
EXCESSIVE EXHAUST SULPHUR ODOR IN VEHICLE WHILE STATIONARY OR MOVING, WITH REAR AIR CONDITIONING ON OR OFF
Mfg Campaign: 11005178
Recall Date: Jul 13, 2017
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION WITH A WALL DUE TO BRAKE FAILURE. THE CONTACT STRUCK THE STEERING COLUMN BECAUSE THE SEAT BELT FAILED TO PROPERLY RESTRAIN HER. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE AND THEN TO THE GORNO FORD DEALER, WHERE IT WAS DEEMED DESTROYED. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE CONTACT SUFFERED FROM MODERATE CHEST PAIN FROM STRIKING THE STEERING COLUMN AND REQUIRED MEDICAL ATTENTION. THE FAILURE MILEAGE WAS 3,694.
Corrective Action:
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION WITH A WALL DUE TO BRAKE FAILURE. THE CONTACT STRUCK THE STEERING COLUMN BECAUSE THE SEAT BELT FAILED TO PROPERLY RESTRAIN HER. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE AND THEN TO THE GORNO FORD DEALER, WHERE IT WAS DEEMED DESTROYED. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE CONTACT SUFFERED FROM MODERATE CHEST PAIN FROM STRIKING THE STEERING COLUMN AND REQUIRED MEDICAL ATTENTION. THE FAILURE MILEAGE WAS 3,694.
Additional Notes:
TL* THE CONTACT OWNS A 2017 FORD EXPLORER. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT WAS INVOLVED IN A FRONT END COLLISION WITH A WALL DUE TO BRAKE FAILURE. THE CONTACT STRUCK THE STEERING COLUMN BECAUSE THE SEAT BELT FAILED TO PROPERLY RESTRAIN HER. THE VEHICLE WAS TAKEN TO THE CONTACT'S RESIDENCE AND THEN TO THE GORNO FORD DEALER, WHERE IT WAS DEEMED DESTROYED. A POLICE REPORT WAS NOT FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE CONTACT SUFFERED FROM MODERATE CHEST PAIN FROM STRIKING THE STEERING COLUMN AND REQUIRED MEDICAL ATTENTION. THE FAILURE MILEAGE WAS 3,694.
Mfg Campaign: 11003582
Recall Date: Jul 7, 2017
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