FORD ESCAPE 2020

Complete listing of complaints and recalls for this vehicle

1.6K
Complaints
72
Recalls

Complaints & Recalls

1.6K Complaints 72 Recalls

Official Safety Recalls - Important!

72 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company
NHTSA Campaign: 25V467000 SAFETY RECALL
694.3K Vehicles Affected
Recall Date: Jul 11, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

Potential Risk:
A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
FREE Recall Solution:
The remedy is currently under development. As an interim repair, dealers will update the engine control software, free of charge. Owner notification letters notifying owners of the safety risk are expected to be mailed August 18, 2025. Second letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S76. This recall expands and replaces previous recall numbers 22V-859, 24V187, and 25V165. Vehicles previously remedied under 22V-859, 24V187, and 25V165 will need to have the new final remedy performed once it is available.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S76
Recall Date: Jul 11, 2025
Ford Motor Company
NHTSA Campaign: 25V442000 SAFETY RECALL
200.1K Vehicles Affected
Recall Date: Jun 27, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Potential Risk:
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the rearview camera software, free of charge. Owner notification letters are expected to be mailed July 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S72
Recall Date: Jun 27, 2025
Ford Motor Company
NHTSA Campaign: 25V345000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: May 23, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Potential Risk:
An engine compartment fire increases the risk of injury.
FREE Recall Solution:
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S54.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S54
Notice Date: Jun 27, 2025
Recall Date: May 23, 2025
Ford Motor Company
NHTSA Campaign: 25V165000 SAFETY RECALL
33.6K Vehicles Affected
Recall Date: Mar 14, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.

Potential Risk:
A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
FREE Recall Solution:
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S21.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S21
Notice Date: Apr 22, 2025
Recall Date: Mar 14, 2025
Ford Motor Company
NHTSA Campaign: 24V954000 SAFETY RECALL
20.5K Vehicles Affected
Recall Date: Dec 20, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Potential Risk:
Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
FREE Recall Solution:
Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24S79
Notice Date: May 30, 2025
Recall Date: Dec 20, 2024
Ford Motor Company
NHTSA Campaign: 24V852000 SAFETY RECALL
27.7K Vehicles Affected
Recall Date: Nov 8, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
FREE Recall Solution:
Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24C39
Notice Date: Dec 19, 2024
Recall Date: Nov 8, 2024
Ford Motor Company
NHTSA Campaign: 24V330000 SAFETY RECALL
9.3K Vehicles Affected
Recall Date: May 10, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.

Potential Risk:
A loss of drive power increases the risk of a crash.
FREE Recall Solution:
Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024, and November 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24S33
Notice Date: May 22, 2024
Recall Date: May 10, 2024
Ford Motor Company
NHTSA Campaign: 23V380000 SAFETY RECALL
125.3K Vehicles Affected
Recall Date: May 26, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Potential Risk:
An engine compartment fire increases the risk of injury.
FREE Recall Solution:
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will replace the engine long-block in 2023 Escape and Corsair vehicles. For the other vehicles, dealers will update the powertrain control module software. If a connecting rod bearing failure is detected, dealers will replace the engine long-block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S27. This recall expands and replaces recall number 22V-484. Vehicles previously repaired under 22V-484 will need to have the new remedy completed. Vehicles previously repaired under 22V-484 will need to have the new remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 23S27
Notice Date: May 3, 2024
Recall Date: May 26, 2023
Ford Motor Company
NHTSA Campaign: 22V859000 SAFETY RECALL
521.7K Vehicles Affected
Recall Date: Nov 18, 2022
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

Potential Risk:
A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
FREE Recall Solution:
Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 9, 2023. Remedy parts are expected to be available in 1st Quarter of 2023. Owner notification letters were mailed February 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S73. This recall includes all vehicles previously recalled under 22V-191. Vehicles previously remedied under 22V-191 will need to have the new remedy performed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 22S73
Notice Date: Feb 28, 2023
Recall Date: Nov 18, 2022
Ford Motor Company
NHTSA Campaign: 22V484000 SAFETY RECALL
100.7K Vehicles Affected
Recall Date: Jul 7, 2022
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Potential Risk:
An engine compartment fire increases the risk of injury.
FREE Recall Solution:
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S47.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 22S47
Notice Date: Aug 19, 2022
Recall Date: Jul 7, 2022
Ford Motor Company
NHTSA Campaign: 22V331000 SAFETY RECALL
27 Vehicles Affected
Recall Date: May 13, 2022
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.

Potential Risk:
A loss of drive power increases the risk of a crash.
FREE Recall Solution:
Dealers will replace the high voltage battery, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on July 12, 2022. Owner notification letters were mailed August 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S33.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 22S33
Notice Date: Aug 8, 2022
Recall Date: May 13, 2022
Ford Motor Company
NHTSA Campaign: 22V191000 SAFETY RECALL
345.5K Vehicles Affected
Recall Date: Mar 25, 2022
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.

Potential Risk:
An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
FREE Recall Solution:
Dealers will inspect the oil separator for damage or oil leaks, and replace the oil separator and seals, as necessary, free of charge. Owner notification letters were mailed April 18, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S21.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 22S21
Notice Date: Apr 18, 2022
Recall Date: Mar 25, 2022
Ford Motor Company
NHTSA Campaign: 21V011000 SAFETY RECALL
147 Vehicles Affected
Recall Date: Jan 15, 2021
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

Potential Risk:
If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 21S02
Notice Date: Mar 12, 2021
Recall Date: Jan 15, 2021
Ford Motor Company
NHTSA Campaign: 20V635000 SAFETY RECALL
689 Vehicles Affected
Recall Date: Oct 15, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.

Potential Risk:
Low tire pressure may lead to poor vehicle handling and a possible loss of vehicle control, increasing the risk of crash.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the BCM, free of charge. Owners are advised that two key fobs are required for the repair to be completed. The recall began December 1, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S59.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20S59
Notice Date: Dec 1, 2020
Recall Date: Oct 15, 2020
Ford Motor Company
NHTSA Campaign: 20V575000 SAFETY RECALL
620.2K Vehicles Affected
Recall Date: Sep 23, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Potential Risk:
Reduced rearward visibility can increase the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20C19
Notice Date: Feb 1, 2021
Recall Date: Sep 23, 2020
Ford Motor Company
NHTSA Campaign: 20V550000 SAFETY RECALL
97 Vehicles Affected
Recall Date: Sep 10, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

Potential Risk:
Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20S49
Notice Date: Sep 23, 2020
Recall Date: Sep 10, 2020
Ford Motor Company
NHTSA Campaign: 20V415000 SAFETY RECALL
68 Vehicles Affected
Recall Date: Jul 17, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.

Potential Risk:
In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the curtain air bag may not inflate properly, increasing the risk of injury.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the side curtain air bag modules, free of charge. An interim letter notifying owners of the safety risk was mailed August 3, 2020. The recall began January 11, 2021. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 20S35.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20S35
Notice Date: Jan 11, 2021
Recall Date: Jul 17, 2020
Ford Motor Company
NHTSA Campaign: 19V633000 SAFETY RECALL
639.1K Vehicles Affected
Recall Date: Aug 28, 2019
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

Potential Risk:
A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
FREE Recall Solution:
Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 19C07
Notice Date: Oct 21, 2019
Recall Date: Aug 28, 2019

Consumer Complaints

1.6K Complaints
Ford Motor Company
Campaign: 11560745 Other
Dec 18, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Bought my daughter a 2020 Ford Escape. Last week, while at college, she called to say her door was making loud sounds when opening and shutting it and her window wouldn't roll down. Concerned that the door wouldn't stay shut I had her go to the Ford dealership in her college town. They told her they have seen two other Ford Escapes this week with the same issue and that she would probably need a new door. I called my local dealership and was basically told the same thing. They knew exactly what I was talking about before I started in 4-5 sentences. When she got home I went to look at the door. It swings open with no resistance and the window doesn't roll down. Upon further investigating from my local repair shop he helped me look up the problem. It is SSM 50150 -Cracked or broken spot welds in the left front door at the check arm attachment point in the door assembly. I have a major concern with safety on this issue. How do I get Ford to correct this issue?

Corrective Action:

Bought my daughter a 2020 Ford Escape. Last week, while at college, she called to say her door was making loud sounds when opening and shutting it and her window wouldn't roll down. Concerned that the door wouldn't stay shut I had her go to the Ford dealership in her college town. They told her they have seen two other Ford Escapes this week with the same issue and that she would probably need a new door. I called my local dealership and was basically told the same thing. They knew exactly what I was talking about before I started in 4-5 sentences. When she got home I went to look at the door. It swings open with no resistance and the window doesn't roll down. Upon further investigating from my local repair shop he helped me look up the problem. It is SSM 50150 -Cracked or broken spot welds in the left front door at the check arm attachment point in the door assembly. I have a major concern with safety on this issue. How do I get Ford to correct this issue?

Additional Notes:

Bought my daughter a 2020 Ford Escape. Last week, while at college, she called to say her door was making loud sounds when opening and shutting it and her window wouldn't roll down. Concerned that the door wouldn't stay shut I had her go to the Ford dealership in her college town. They told her they have seen two other Ford Escapes this week with the same issue and that she would probably need a new door. I called my local dealership and was basically told the same thing. They knew exactly what I was talking about before I started in 4-5 sentences. When she got home I went to look at the door. It swings open with no resistance and the window doesn't roll down. Upon further investigating from my local repair shop he helped me look up the problem. It is SSM 50150 -Cracked or broken spot welds in the left front door at the check arm attachment point in the door assembly. I have a major concern with safety on this issue. How do I get Ford to correct this issue?

Manufacturer: FORD
Mfg Campaign: 11560745
Notice Date: Dec 18, 2023
Recall Date: Dec 18, 2023
Ford Motor Company
Campaign: 11560517 Other
Dec 17, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The front driver side door suddenly started making a clicking noise when opening the door. It looks like the front welds on the door arm are broke which is causing the noise. Vehicle only has 36400 miles on it.

Corrective Action:

The front driver side door suddenly started making a clicking noise when opening the door. It looks like the front welds on the door arm are broke which is causing the noise. Vehicle only has 36400 miles on it.

Additional Notes:

The front driver side door suddenly started making a clicking noise when opening the door. It looks like the front welds on the door arm are broke which is causing the noise. Vehicle only has 36400 miles on it.

Manufacturer: FORD
Mfg Campaign: 11560517
Notice Date: Dec 17, 2023
Recall Date: Dec 17, 2023
Ford Motor Company
Campaign: 11560478 Other
Dec 16, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Failure of the spot welds in the check arm bracket on the the front doors. Bracket has pulled out of the front driver's side door. Visible holes. Door does not open all the way. Window operation is blocked; opens about 1/5th of the way. Does not reliably close.

Corrective Action:

Failure of the spot welds in the check arm bracket on the the front doors. Bracket has pulled out of the front driver's side door. Visible holes. Door does not open all the way. Window operation is blocked; opens about 1/5th of the way. Does not reliably close.

Additional Notes:

Failure of the spot welds in the check arm bracket on the the front doors. Bracket has pulled out of the front driver's side door. Visible holes. Door does not open all the way. Window operation is blocked; opens about 1/5th of the way. Does not reliably close.

Manufacturer: FORD
Mfg Campaign: 11560478
Notice Date: Dec 16, 2023
Recall Date: Dec 16, 2023
Ford Motor Company
Campaign: 11560270 Other
Dec 15, 2023
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

While driving on the interstate at 70mph, the entire dash display went black for a few seconds, then returned on. This happened three times, then returned back to normal.

Corrective Action:

While driving on the interstate at 70mph, the entire dash display went black for a few seconds, then returned on. This happened three times, then returned back to normal.

Additional Notes:

While driving on the interstate at 70mph, the entire dash display went black for a few seconds, then returned on. This happened three times, then returned back to normal.

Manufacturer: FORD
Mfg Campaign: 11560270
Notice Date: Dec 15, 2023
Recall Date: Dec 15, 2023
Ford Motor Company
Campaign: 11560312 Other
Dec 15, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

the paseenger side door hinge welding has come apart making my door unsafe

Corrective Action:

the paseenger side door hinge welding has come apart making my door unsafe

Additional Notes:

the paseenger side door hinge welding has come apart making my door unsafe

Manufacturer: FORD
Mfg Campaign: 11560312
Notice Date: Dec 15, 2023
Recall Date: Dec 15, 2023
Ford Motor Company
Campaign: 11560089 Other
Dec 14, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The driver's side door hinge is popping and cracking when opening and closing.

Corrective Action:

The driver's side door hinge is popping and cracking when opening and closing.

Additional Notes:

The driver's side door hinge is popping and cracking when opening and closing.

Manufacturer: FORD
Mfg Campaign: 11560089
Notice Date: Dec 14, 2023
Recall Date: Dec 14, 2023
Ford Motor Company
Campaign: 11560110 Other
Dec 14, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

DRIVERS SIDE DOOR IS CLANKING/ POPPING NOISE WHEN OPENING THE DOOR. THE DOOR DOOT STAY ROD WELD IS BROKEN AND THE WINDOW WILL NOT GO DOWN. IT IS A SAFETY PROBLEM WHEN THE WINDOW WILL NOT GO DOWN TO OPEN IT AND THE DOOR HINGE WELD IS BROKEN. THIS HAS HAPPENING TO OTHERS AND THE DEALER HAS SAID IT IS A PROBLEM THEY HAVE HAD WITH THIS CAR.

Corrective Action:

DRIVERS SIDE DOOR IS CLANKING/ POPPING NOISE WHEN OPENING THE DOOR. THE DOOR DOOT STAY ROD WELD IS BROKEN AND THE WINDOW WILL NOT GO DOWN. IT IS A SAFETY PROBLEM WHEN THE WINDOW WILL NOT GO DOWN TO OPEN IT AND THE DOOR HINGE WELD IS BROKEN. THIS HAS HAPPENING TO OTHERS AND THE DEALER HAS SAID IT IS A PROBLEM THEY HAVE HAD WITH THIS CAR.

Additional Notes:

DRIVERS SIDE DOOR IS CLANKING/ POPPING NOISE WHEN OPENING THE DOOR. THE DOOR DOOT STAY ROD WELD IS BROKEN AND THE WINDOW WILL NOT GO DOWN. IT IS A SAFETY PROBLEM WHEN THE WINDOW WILL NOT GO DOWN TO OPEN IT AND THE DOOR HINGE WELD IS BROKEN. THIS HAS HAPPENING TO OTHERS AND THE DEALER HAS SAID IT IS A PROBLEM THEY HAVE HAD WITH THIS CAR.

Manufacturer: FORD
Mfg Campaign: 11560110
Notice Date: Dec 14, 2023
Recall Date: Dec 14, 2023
Ford Motor Company
Campaign: 11559853 Other
Dec 13, 2023
Defect Description:

POWER TRAIN

Potential Consequences:

I've started to get a message on my dashboard - AWD fault. This car was built in 2020 with less than 25,000 miles and no accidents. A search on Ford forums revealed multiple complaints about 2020 Ford Escapes with the same issue. The dealerships in each incident said there was no recall, and prices for repairs ranged from $900 to $1100. Our Ford dealership said there was no recall, and we would have to pay for a repair to a AWD module on a 4 year old car.

Corrective Action:

I've started to get a message on my dashboard - AWD fault. This car was built in 2020 with less than 25,000 miles and no accidents. A search on Ford forums revealed multiple complaints about 2020 Ford Escapes with the same issue. The dealerships in each incident said there was no recall, and prices for repairs ranged from $900 to $1100. Our Ford dealership said there was no recall, and we would have to pay for a repair to a AWD module on a 4 year old car.

Additional Notes:

I've started to get a message on my dashboard - AWD fault. This car was built in 2020 with less than 25,000 miles and no accidents. A search on Ford forums revealed multiple complaints about 2020 Ford Escapes with the same issue. The dealerships in each incident said there was no recall, and prices for repairs ranged from $900 to $1100. Our Ford dealership said there was no recall, and we would have to pay for a repair to a AWD module on a 4 year old car.

Manufacturer: FORD
Mfg Campaign: 11559853
Notice Date: Dec 13, 2023
Recall Date: Dec 13, 2023
Ford Motor Company
Campaign: 11559853 Other
Dec 13, 2023
Defect Description:

POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)

Potential Consequences:

I've started to get a message on my dashboard - AWD fault. This car was built in 2020 with less than 25,000 miles and no accidents. A search on Ford forums revealed multiple complaints about 2020 Ford Escapes with the same issue. The dealerships in each incident said there was no recall, and prices for repairs ranged from $900 to $1100. Our Ford dealership said there was no recall, and we would have to pay for a repair to a AWD module on a 4 year old car.

Corrective Action:

I've started to get a message on my dashboard - AWD fault. This car was built in 2020 with less than 25,000 miles and no accidents. A search on Ford forums revealed multiple complaints about 2020 Ford Escapes with the same issue. The dealerships in each incident said there was no recall, and prices for repairs ranged from $900 to $1100. Our Ford dealership said there was no recall, and we would have to pay for a repair to a AWD module on a 4 year old car.

Additional Notes:

I've started to get a message on my dashboard - AWD fault. This car was built in 2020 with less than 25,000 miles and no accidents. A search on Ford forums revealed multiple complaints about 2020 Ford Escapes with the same issue. The dealerships in each incident said there was no recall, and prices for repairs ranged from $900 to $1100. Our Ford dealership said there was no recall, and we would have to pay for a repair to a AWD module on a 4 year old car.

Manufacturer: FORD
Mfg Campaign: 11559853
Notice Date: Dec 13, 2023
Recall Date: Dec 13, 2023
Ford Motor Company
Campaign: 11559880 Other
Dec 13, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

The welds on the door bracket broke from just opening the door with no force

Corrective Action:

The welds on the door bracket broke from just opening the door with no force

Additional Notes:

The welds on the door bracket broke from just opening the door with no force

Manufacturer: FORD
Mfg Campaign: 11559880
Notice Date: Dec 13, 2023
Recall Date: Dec 13, 2023
Ford Motor Company
Campaign: 11559930 Other
Dec 13, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

The door hold back has detached from its spot welds

Corrective Action:

The door hold back has detached from its spot welds

Additional Notes:

The door hold back has detached from its spot welds

Manufacturer: FORD
Mfg Campaign: 11559930
Notice Date: Dec 13, 2023
Recall Date: Dec 13, 2023
Ford Motor Company
Campaign: 11559975 Other
Dec 13, 2023
Defect Description:

STRUCTURE:BODY:DOOR

Potential Consequences:

The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door hinge fractured and there was an abnormal clicking sound coming from the front door. The contact stated that three spot wells needed to secure the door had fractured. The vehicle was not taken to a dealer to be inspected. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.

Corrective Action:

The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door hinge fractured and there was an abnormal clicking sound coming from the front door. The contact stated that three spot wells needed to secure the door had fractured. The vehicle was not taken to a dealer to be inspected. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.

Additional Notes:

The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door hinge fractured and there was an abnormal clicking sound coming from the front door. The contact stated that three spot wells needed to secure the door had fractured. The vehicle was not taken to a dealer to be inspected. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 35,000.

Manufacturer: FORD
Mfg Campaign: 11559975
Notice Date: Dec 13, 2023
Recall Date: Dec 13, 2023
Ford Motor Company
Campaign: 11559982 Other
Dec 13, 2023
Defect Description:

STRUCTURE:BODY:DOOR

Potential Consequences:

The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door made abnormal grinding and cracking sounds while opening. The vehicle was taken to the dealer, where it was diagnosed that the front driver's side door hinges were corroded and that the door needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 23,000.

Corrective Action:

The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door made abnormal grinding and cracking sounds while opening. The vehicle was taken to the dealer, where it was diagnosed that the front driver's side door hinges were corroded and that the door needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 23,000.

Additional Notes:

The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door made abnormal grinding and cracking sounds while opening. The vehicle was taken to the dealer, where it was diagnosed that the front driver's side door hinges were corroded and that the door needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 23,000.

Manufacturer: FORD
Mfg Campaign: 11559982
Notice Date: Dec 13, 2023
Recall Date: Dec 13, 2023
Ford Motor Company
Campaign: 11559637 Other
Dec 12, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Drivers door making noises. I was given the option WHOLE new door- total cost $2900 - I have to pay $1635 for NEW door which by the way will not match my car color as car 3 - 4 years old! SSM 50150 from national highway traffic safety administration. They also offer another solution to solve the problem. Ford should offer a better solution as shabby workmanship

Corrective Action:

Drivers door making noises. I was given the option WHOLE new door- total cost $2900 - I have to pay $1635 for NEW door which by the way will not match my car color as car 3 - 4 years old! SSM 50150 from national highway traffic safety administration. They also offer another solution to solve the problem. Ford should offer a better solution as shabby workmanship

Additional Notes:

Drivers door making noises. I was given the option WHOLE new door- total cost $2900 - I have to pay $1635 for NEW door which by the way will not match my car color as car 3 - 4 years old! SSM 50150 from national highway traffic safety administration. They also offer another solution to solve the problem. Ford should offer a better solution as shabby workmanship

Manufacturer: FORD
Mfg Campaign: 11559637
Notice Date: Dec 12, 2023
Recall Date: Dec 12, 2023
Ford Motor Company
Campaign: 11559637 Other
Dec 12, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

Drivers door making noises. I was given the option WHOLE new door- total cost $2900 - I have to pay $1635 for NEW door which by the way will not match my car color as car 3 - 4 years old! SSM 50150 from national highway traffic safety administration. They also offer another solution to solve the problem. Ford should offer a better solution as shabby workmanship

Corrective Action:

Drivers door making noises. I was given the option WHOLE new door- total cost $2900 - I have to pay $1635 for NEW door which by the way will not match my car color as car 3 - 4 years old! SSM 50150 from national highway traffic safety administration. They also offer another solution to solve the problem. Ford should offer a better solution as shabby workmanship

Additional Notes:

Drivers door making noises. I was given the option WHOLE new door- total cost $2900 - I have to pay $1635 for NEW door which by the way will not match my car color as car 3 - 4 years old! SSM 50150 from national highway traffic safety administration. They also offer another solution to solve the problem. Ford should offer a better solution as shabby workmanship

Manufacturer: FORD
Mfg Campaign: 11559637
Notice Date: Dec 12, 2023
Recall Date: Dec 12, 2023
Ford Motor Company
Campaign: 11559637 Other
Dec 12, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Drivers door making noises. I was given the option WHOLE new door- total cost $2900 - I have to pay $1635 for NEW door which by the way will not match my car color as car 3 - 4 years old! SSM 50150 from national highway traffic safety administration. They also offer another solution to solve the problem. Ford should offer a better solution as shabby workmanship

Corrective Action:

Drivers door making noises. I was given the option WHOLE new door- total cost $2900 - I have to pay $1635 for NEW door which by the way will not match my car color as car 3 - 4 years old! SSM 50150 from national highway traffic safety administration. They also offer another solution to solve the problem. Ford should offer a better solution as shabby workmanship

Additional Notes:

Drivers door making noises. I was given the option WHOLE new door- total cost $2900 - I have to pay $1635 for NEW door which by the way will not match my car color as car 3 - 4 years old! SSM 50150 from national highway traffic safety administration. They also offer another solution to solve the problem. Ford should offer a better solution as shabby workmanship

Manufacturer: FORD
Mfg Campaign: 11559637
Notice Date: Dec 12, 2023
Recall Date: Dec 12, 2023
Ford Motor Company
Campaign: 11559660 Other
Dec 12, 2023
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

The contact owns a 2020 Ford Escape. The contact stated that after refueling, the contact stated that the fuel economy was abnormal. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the fuel injectors needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer related the failure to manufacturer Customer Satisfaction Program Number: 22N18 - High pressure Fuel Injectors (Fuel System, Gasoline). The contact was advised by the dealer that the vehicle was not covered under the Manufacturer Satisfaction Program. The manufacturer was informed of the failure. The failure mileage was approximately 21,000.

Corrective Action:

The contact owns a 2020 Ford Escape. The contact stated that after refueling, the contact stated that the fuel economy was abnormal. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the fuel injectors needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer related the failure to manufacturer Customer Satisfaction Program Number: 22N18 - High pressure Fuel Injectors (Fuel System, Gasoline). The contact was advised by the dealer that the vehicle was not covered under the Manufacturer Satisfaction Program. The manufacturer was informed of the failure. The failure mileage was approximately 21,000.

Additional Notes:

The contact owns a 2020 Ford Escape. The contact stated that after refueling, the contact stated that the fuel economy was abnormal. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the fuel injectors needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer related the failure to manufacturer Customer Satisfaction Program Number: 22N18 - High pressure Fuel Injectors (Fuel System, Gasoline). The contact was advised by the dealer that the vehicle was not covered under the Manufacturer Satisfaction Program. The manufacturer was informed of the failure. The failure mileage was approximately 21,000.

Manufacturer: FORD
Mfg Campaign: 11559660
Notice Date: Dec 12, 2023
Recall Date: Dec 12, 2023
Ford Motor Company
Campaign: 11559663 Other
Dec 12, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

SSM 51553. My vehicle has a known problem with the left front door that has been reported by many other car owners. It presents with a cracked or broken spot weld in the left front door at the check arm attachment point in the vehicle assembly. The wider is also impacted as it will only open approximately 5 inches. A door assembly replacement at the cost of $2100 has been recommended. I contacted Ford and was initially told that they would assist with replacement costs. After two weeks, we were told that we could save paperwork in case a recall was made on this part but there was nothing else they could do to help.

Corrective Action:

SSM 51553. My vehicle has a known problem with the left front door that has been reported by many other car owners. It presents with a cracked or broken spot weld in the left front door at the check arm attachment point in the vehicle assembly. The wider is also impacted as it will only open approximately 5 inches. A door assembly replacement at the cost of $2100 has been recommended. I contacted Ford and was initially told that they would assist with replacement costs. After two weeks, we were told that we could save paperwork in case a recall was made on this part but there was nothing else they could do to help.

Additional Notes:

SSM 51553. My vehicle has a known problem with the left front door that has been reported by many other car owners. It presents with a cracked or broken spot weld in the left front door at the check arm attachment point in the vehicle assembly. The wider is also impacted as it will only open approximately 5 inches. A door assembly replacement at the cost of $2100 has been recommended. I contacted Ford and was initially told that they would assist with replacement costs. After two weeks, we were told that we could save paperwork in case a recall was made on this part but there was nothing else they could do to help.

Manufacturer: FORD
Mfg Campaign: 11559663
Notice Date: Dec 12, 2023
Recall Date: Dec 12, 2023
Ford Motor Company
Campaign: 11559708 Other
Dec 12, 2023
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Driver door check broke. Ford is fixing my car right now, however not without $1000s of dollars. My safety was put at risk because I could have severely injured someone with the door flinging open and I could have had even more damage. I have read online that Ford is investigating this issue, however no recall was made. No warning lights appeared.

Corrective Action:

Driver door check broke. Ford is fixing my car right now, however not without $1000s of dollars. My safety was put at risk because I could have severely injured someone with the door flinging open and I could have had even more damage. I have read online that Ford is investigating this issue, however no recall was made. No warning lights appeared.

Additional Notes:

Driver door check broke. Ford is fixing my car right now, however not without $1000s of dollars. My safety was put at risk because I could have severely injured someone with the door flinging open and I could have had even more damage. I have read online that Ford is investigating this issue, however no recall was made. No warning lights appeared.

Manufacturer: FORD
Mfg Campaign: 11559708
Notice Date: Dec 12, 2023
Recall Date: Dec 12, 2023
Ford Motor Company
Campaign: 11559764 Other
Dec 12, 2023
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Front left drivers door hinge check arm attachment welds have broken causing a terrible noise and making it hard to close the door. It hasn't been reproduced or confirmed yet by a dealer or independent service center as I just now figured out what the noise was and it's getting worse every time the door is used. Hasn't been inspected by the manufacturer, police, insurance representatives or others, I came here first just now. No warnings or messages, just a terrible sound that was hard to pinpoint what was causing it until I saw the spot welds move away from the door when it opened. But now it is hard to close the door.

Corrective Action:

Front left drivers door hinge check arm attachment welds have broken causing a terrible noise and making it hard to close the door. It hasn't been reproduced or confirmed yet by a dealer or independent service center as I just now figured out what the noise was and it's getting worse every time the door is used. Hasn't been inspected by the manufacturer, police, insurance representatives or others, I came here first just now. No warnings or messages, just a terrible sound that was hard to pinpoint what was causing it until I saw the spot welds move away from the door when it opened. But now it is hard to close the door.

Additional Notes:

Front left drivers door hinge check arm attachment welds have broken causing a terrible noise and making it hard to close the door. It hasn't been reproduced or confirmed yet by a dealer or independent service center as I just now figured out what the noise was and it's getting worse every time the door is used. Hasn't been inspected by the manufacturer, police, insurance representatives or others, I came here first just now. No warnings or messages, just a terrible sound that was hard to pinpoint what was causing it until I saw the spot welds move away from the door when it opened. But now it is hard to close the door.

Manufacturer: FORD
Mfg Campaign: 11559764
Notice Date: Dec 12, 2023
Recall Date: Dec 12, 2023

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Barry Edzant

Edzant Price LLC

Valencia, CA • 36 yrs

Focus: Lemon Law, Personal Injury