FORD ESCAPE 2020 Complaints - Lemon Law Database

Complaints & Recalls

1.6K Complaints 72 Recalls

Official Safety Recalls - Important!

72 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company

NHTSA Campaign: 25V467000 SAFETY RECALL

694.3K Vehicles Affected

Recall Date: Jul 11, 2025

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

Potential Risk:

A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.

FREE Recall Solution:

The remedy is currently under development. As an interim repair, dealers will update the engine control software, free of charge. Owner notification letters notifying owners of the safety risk are expected to be mailed August 18, 2025. Second letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S76. This recall expands and replaces previous recall numbers 22V-859, 24V187, and 25V165. Vehicles previously remedied under 22V-859, 24V187, and 25V165 will need to have the new final remedy performed once it is available.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 25S76

Recall Date: Jul 11, 2025

Ford Motor Company

NHTSA Campaign: 25V442000 SAFETY RECALL

200.1K Vehicles Affected

Recall Date: Jun 27, 2025

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Potential Risk:

A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

FREE Recall Solution:

Dealers will update the rearview camera software, free of charge. Owner notification letters are expected to be mailed July 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 25S72

Recall Date: Jun 27, 2025

Ford Motor Company

NHTSA Campaign: 25V345000 SAFETY RECALL

1.8K Vehicles Affected

Recall Date: May 23, 2025

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Potential Risk:

An engine compartment fire increases the risk of injury.

FREE Recall Solution:

Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S54.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 25S54

Notice Date: Jun 27, 2025
Recall Date: May 23, 2025

Ford Motor Company

NHTSA Campaign: 25V165000 SAFETY RECALL

33.6K Vehicles Affected

Recall Date: Mar 14, 2025

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.

Potential Risk:

A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

FREE Recall Solution:

Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S21.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 25S21

Notice Date: Apr 22, 2025
Recall Date: Mar 14, 2025

Ford Motor Company

NHTSA Campaign: 24V954000 SAFETY RECALL

20.5K Vehicles Affected

Recall Date: Dec 20, 2024

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Potential Risk:

Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

FREE Recall Solution:

Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 24S79

Notice Date: May 30, 2025
Recall Date: Dec 20, 2024

Ford Motor Company

NHTSA Campaign: 24V852000 SAFETY RECALL

27.7K Vehicles Affected

Recall Date: Nov 8, 2024

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:

Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

FREE Recall Solution:

Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 24C39

Notice Date: Dec 19, 2024
Recall Date: Nov 8, 2024

Ford Motor Company

NHTSA Campaign: 24V330000 SAFETY RECALL

9.3K Vehicles Affected

Recall Date: May 10, 2024

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.

Potential Risk:

A loss of drive power increases the risk of a crash.

FREE Recall Solution:

Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024, and November 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 24S33

Notice Date: May 22, 2024
Recall Date: May 10, 2024

Ford Motor Company

NHTSA Campaign: 23V380000 SAFETY RECALL

125.3K Vehicles Affected

Recall Date: May 26, 2023

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Potential Risk:

An engine compartment fire increases the risk of injury.

FREE Recall Solution:

Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will replace the engine long-block in 2023 Escape and Corsair vehicles. For the other vehicles, dealers will update the powertrain control module software. If a connecting rod bearing failure is detected, dealers will replace the engine long-block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S27. This recall expands and replaces recall number 22V-484. Vehicles previously repaired under 22V-484 will need to have the new remedy completed. Vehicles previously repaired under 22V-484 will need to have the new remedy completed.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 23S27

Notice Date: May 3, 2024
Recall Date: May 26, 2023

Ford Motor Company

NHTSA Campaign: 22V859000 SAFETY RECALL

521.7K Vehicles Affected

Recall Date: Nov 18, 2022

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

Potential Risk:

A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

FREE Recall Solution:

Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 9, 2023. Remedy parts are expected to be available in 1st Quarter of 2023. Owner notification letters were mailed February 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S73. This recall includes all vehicles previously recalled under 22V-191. Vehicles previously remedied under 22V-191 will need to have the new remedy performed.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 22S73

Notice Date: Feb 28, 2023
Recall Date: Nov 18, 2022

Ford Motor Company

NHTSA Campaign: 22V484000 SAFETY RECALL

100.7K Vehicles Affected

Recall Date: Jul 7, 2022

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Potential Risk:

An engine compartment fire increases the risk of injury.

FREE Recall Solution:

Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S47.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 22S47

Notice Date: Aug 19, 2022
Recall Date: Jul 7, 2022

Ford Motor Company

NHTSA Campaign: 22V331000 SAFETY RECALL

27 Vehicles Affected

Recall Date: May 13, 2022

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.

Potential Risk:

A loss of drive power increases the risk of a crash.

FREE Recall Solution:

Dealers will replace the high voltage battery, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on July 12, 2022. Owner notification letters were mailed August 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S33.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 22S33

Notice Date: Aug 8, 2022
Recall Date: May 13, 2022

Ford Motor Company

NHTSA Campaign: 22V191000 SAFETY RECALL

345.5K Vehicles Affected

Recall Date: Mar 25, 2022

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.

Potential Risk:

An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

FREE Recall Solution:

Dealers will inspect the oil separator for damage or oil leaks, and replace the oil separator and seals, as necessary, free of charge. Owner notification letters were mailed April 18, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S21.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 22S21

Notice Date: Apr 18, 2022
Recall Date: Mar 25, 2022

Ford Motor Company

NHTSA Campaign: 21V011000 SAFETY RECALL

147 Vehicles Affected

Recall Date: Jan 15, 2021

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

Potential Risk:

If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.

FREE Recall Solution:

Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 21S02

Notice Date: Mar 12, 2021
Recall Date: Jan 15, 2021

Ford Motor Company

NHTSA Campaign: 20V635000 SAFETY RECALL

689 Vehicles Affected

Recall Date: Oct 15, 2020

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.

Potential Risk:

Low tire pressure may lead to poor vehicle handling and a possible loss of vehicle control, increasing the risk of crash.

FREE Recall Solution:

Ford will notify owners, and dealers will replace the BCM, free of charge. Owners are advised that two key fobs are required for the repair to be completed. The recall began December 1, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S59.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20S59

Notice Date: Dec 1, 2020
Recall Date: Oct 15, 2020

Ford Motor Company

NHTSA Campaign: 20V575000 SAFETY RECALL

620.2K Vehicles Affected

Recall Date: Sep 23, 2020

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Potential Risk:

Reduced rearward visibility can increase the risk of a crash.

FREE Recall Solution:

Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20C19

Notice Date: Feb 1, 2021
Recall Date: Sep 23, 2020

Ford Motor Company

NHTSA Campaign: 20V550000 SAFETY RECALL

97 Vehicles Affected

Recall Date: Sep 10, 2020

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

Potential Risk:

Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

FREE Recall Solution:

Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20S49

Notice Date: Sep 23, 2020
Recall Date: Sep 10, 2020

Ford Motor Company

NHTSA Campaign: 20V415000 SAFETY RECALL

68 Vehicles Affected

Recall Date: Jul 17, 2020

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.

Potential Risk:

In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the curtain air bag may not inflate properly, increasing the risk of injury.

FREE Recall Solution:

Ford will notify owners, and dealers will replace the side curtain air bag modules, free of charge. An interim letter notifying owners of the safety risk was mailed August 3, 2020. The recall began January 11, 2021. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 20S35.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 20S35

Notice Date: Jan 11, 2021
Recall Date: Jul 17, 2020

Ford Motor Company

NHTSA Campaign: 19V633000 SAFETY RECALL

639.1K Vehicles Affected

Recall Date: Aug 28, 2019

Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

Potential Risk:

A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

FREE Recall Solution:

Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.

Manufacturer: FORD
Mfg Campaign: 19C07

Notice Date: Oct 21, 2019
Recall Date: Aug 28, 2019

Consumer Complaints

1.6K Complaints

Ford Motor Company

Campaign: 11563128 Other

Jan 2, 2024

Defect Description:

STRUCTURE:BODY

Potential Consequences:

Parked my Escape in the garage on Thursday evening, December 14, 2023. Everything was ok. Opened the driver door Friday morning, December 15, 2023 and it made a funny creaking noise and felt draggy, didn't open smoothly. The noise continued each time I opened the door and seemed to get worse. On Tuesday morning, December 19th I took my vehicle to a Ford dealership to see what the problem was. They opened and looked at my door and said the hinge welds were breaking. They had seen about 5 or 6 Escapes in the last 2 weeks with the same problem. Said the door would have to be replaced - they would check into it and get back with me. My vehicle has 51,000 miles on it, so it is not covered by warranty. It is December 21st and I have not heard back from them and they have not responded to my text or phone calls. I am [XXX] and have taken good care of my vehicle. It has not been in any accidents, so I find it hard to believe that the door welds wear out after 51,000 miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11563128

Notice Date: Jan 2, 2024
Recall Date: Jan 2, 2024

Ford Motor Company

Campaign: 11563128 Other

Jan 2, 2024

Defect Description:

STRUCTURE:BODY:DOOR

Potential Consequences:

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11563128

Notice Date: Jan 2, 2024
Recall Date: Jan 2, 2024

Ford Motor Company

Campaign: 11563166 Other

Jan 2, 2024

Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Driver door makes a loud popping noise. Did look into the manufacturer defect where the spot welds do not hold the door hinge

Corrective Action:

Driver door makes a loud popping noise. Did look into the manufacturer defect where the spot welds do not hold the door hinge

Additional Notes:

Driver door makes a loud popping noise. Did look into the manufacturer defect where the spot welds do not hold the door hinge

Manufacturer: FORD
Mfg Campaign: 11563166

Notice Date: Jan 2, 2024
Recall Date: Jan 2, 2024

Ford Motor Company

Campaign: 11563166 Other

Jan 2, 2024

Defect Description:

STRUCTURE:BODY:DOOR

Potential Consequences:

Driver door makes a loud popping noise. Did look into the manufacturer defect where the spot welds do not hold the door hinge

Corrective Action:

Driver door makes a loud popping noise. Did look into the manufacturer defect where the spot welds do not hold the door hinge

Additional Notes:

Driver door makes a loud popping noise. Did look into the manufacturer defect where the spot welds do not hold the door hinge

Manufacturer: FORD
Mfg Campaign: 11563166

Notice Date: Jan 2, 2024
Recall Date: Jan 2, 2024

Ford Motor Company

Campaign: 11562884 Other

Jan 1, 2024

Defect Description:

STRUCTURE:BODY

Potential Consequences:

PASSENGER FRONT DOOR CHECK HAS CRACKED & IS NOT OPERABLE THERE WAS CONSISTENT "POPPING" SOUNDS FOR SOME TIME PRIOR. HE DEALER INSPECTED AND SAW BROKEN DOOR WELDS. HE INDICATED AT LEAST 3 SAME COMPLAINTS HAS BEEN MADE .THE REPAIR ESTIMATE WAS FOR 2200.00 IF I HAD TO PAY FOR IT THE DEALER SENT A CLAIM TO FORD REQUESTING THAT THEY TAKE CARE OF THE REPAIR I AM WAITING FOR THEIR RESPONSE

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11562884

Notice Date: Jan 1, 2024
Recall Date: Jan 1, 2024

Ford Motor Company

Campaign: 11562843 Other

Dec 31, 2023

Defect Description:

STRUCTURE:BODY

Potential Consequences:

Door check bracket. Door randomly started making clunking noises, and middle hinge seems wobbly and unstable.

Corrective Action:

Door check bracket. Door randomly started making clunking noises, and middle hinge seems wobbly and unstable.

Additional Notes:

Door check bracket. Door randomly started making clunking noises, and middle hinge seems wobbly and unstable.

Manufacturer: FORD
Mfg Campaign: 11562843

Notice Date: Dec 31, 2023
Recall Date: Dec 31, 2023

Ford Motor Company

Campaign: 11562851 Other

Dec 31, 2023

Defect Description:

STRUCTURE:BODY

Potential Consequences:

The door limiter has come lose and the spot welds are damaged.

Corrective Action:

The door limiter has come lose and the spot welds are damaged.

Additional Notes:

The door limiter has come lose and the spot welds are damaged.

Manufacturer: FORD
Mfg Campaign: 11562851

Notice Date: Dec 31, 2023
Recall Date: Dec 31, 2023

Ford Motor Company

Campaign: 11562744 Other

Dec 30, 2023

Defect Description:

STRUCTURE:BODY

Potential Consequences:

My drivers door will only open about 6 inches. I have to crawl across the console to drive. I took it to ford dealer who said it was a ford issue but I was a few months beyond my 36 month warrenty so it wasn't covered. He also said not to roll down the window or it might shatter.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11562744

Notice Date: Dec 30, 2023
Recall Date: Dec 30, 2023

Ford Motor Company

Campaign: 11562515 Other

Dec 29, 2023

Defect Description:

STRUCTURE:BODY

Potential Consequences:

Drivers door making a popping noise when opening and closing.

Corrective Action:

Drivers door making a popping noise when opening and closing.

Additional Notes:

Drivers door making a popping noise when opening and closing.

Manufacturer: FORD
Mfg Campaign: 11562515

Notice Date: Dec 29, 2023
Recall Date: Dec 29, 2023

Ford Motor Company

Campaign: 11562611 Other

Dec 29, 2023

Defect Description:

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Potential Consequences:

The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door hinge fractured and made a popping sound while opening the door. The contact stated that previously when the door was closed, the door latch was inoperable and failed to lock the door securely. The vehicle was taken to the dealer where it was diagnosed with a fractured door hinge. The contact was informed that the door hinge needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 84,000.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11562611

Notice Date: Dec 29, 2023
Recall Date: Dec 29, 2023

Ford Motor Company

Campaign: 11562671 Other

Dec 29, 2023

Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Driver's side front door: hinges are not working properly. Initially, the door made three cracking noises when I opened the door on Tuesday, December 12, 2023. I called my Ford dealer (AutonationFord, Scottsdale, AZ) on Wednesday to speak to my Ford Service Advisor Kevin Morgan. He was not at work Wednesday or Thursday but I obtained an appointment for Monday, 12/18/23 at 9:30 AM. On Saturday, 12/16, I rolled the driver's side window down, it took me 5 minutes to get it back up. Of course I had to leave my car on Monday. But my Ford dealer does not offer "loaners" or offer to pay for a rental car. So I borrowed a car from a friend. On Tuesday 12/19, I received a call from Kevin that they could not fix the hinge(s) because they were improperly welded at the factory. Furthermore, they returned my car to my home with instructions to take it to Bell Ford (Phoenix) Body Shop. On Wednesday 12/20, I drove my car to Bell Ford, and they made an appointment for me to drop it off on Wednesday 12/27. They provided me with a loaner car. I thought I would be picking my car up Friday 12/29. I received a call from Will Jones, Mgr. of the Body Shop on Thursday 12/27 that window regulators had been discontinued by Ford but they had found another one and would get it Wednesday, 1/03. So I should get my Ford Escape back on Thursday 1/04, I hope. Now the problem is Ford has not recalled this problem and it's not just my car but other 2020 and 2021 Escapes have the same problem with the driver's side door. I don't know about the window but obviously it "broke" because of the broken hinges. Help! Please get Ford to recall cars with door problems. I should not have to pay for this repair. Thank you for your help!!!! [XXX] (mileage 35,750 but 3 years was up August 2023. To me, this is not a warranty issue.) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11562671

Notice Date: Dec 29, 2023
Recall Date: Dec 29, 2023

Ford Motor Company

Campaign: 11562405 Other

Dec 28, 2023

Defect Description:

STRUCTURE:BODY

Potential Consequences:

The welds have pulled out of my left drivers door check arm. My car has just 45,000 miles, just purchased 60 days ago. Now they want $2600+ to repair. I see many many many complaints about this issue. Add me to the list. This is ridiculous! It’s not like I had anything to do with the welds not holding!

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11562405

Notice Date: Dec 28, 2023
Recall Date: Dec 28, 2023

Ford Motor Company

Campaign: 11562432 Other

Dec 28, 2023

Defect Description:

STRUCTURE:BODY

Potential Consequences:

The driver side door is getting a "popping" and "grinding" sound everytime the door is opened or closed. Upon investigation, the metal lever has become unwelded to the door. All 3 weld spaces are detached from the door. In addition, the window on the driver side is not air tight and is intermittently stopped working. I am very concerned that because of the unwelded parts may cause the door to weaken and possibly fall off my vehicle while driving which could cause a serious accident or even death if driving on a highway.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11562432

Notice Date: Dec 28, 2023
Recall Date: Dec 28, 2023

Ford Motor Company

Campaign: 11562459 Other

Dec 28, 2023

Defect Description:

STRUCTURE:BODY

Potential Consequences:

On 12/6/23, hinge on driver's side door broke. Piece is lodged in the door and window cannot go down. On 12/13/23, car was inspected at Ford dealership. Service Department confirmed hinge broke. According to Technical Service Bulletin (TSB) - SSM 50150, "certain 2020-2021 Escape vehicles may exhibit cracks or broken spot welds in the left front door at the check arm attachment point in the door assembly." According to NHTSA site, "appropriate repair for this condition is the replacement of the door assembly and door check arm." Dealership quoted repair cost at $2,427.75. If car was under warrant the expense would be covered. Due to the car having 39,000 and the warrant expiring at 36,000, Ford is only willing to cover $1,000. I will need to pay $1,427.75 out of pocket.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11562459

Notice Date: Dec 28, 2023
Recall Date: Dec 28, 2023

Ford Motor Company

Campaign: 11562146 Other

Dec 27, 2023

Defect Description:

STRUCTURE:BODY

Potential Consequences:

Driver door hinge welds broke and the door pops and creaks. The broken hinge rubbed on the window wiring harness and now the window won’t open. This has happened to hundreds of 2020 & 2021 ford escapes and my extended warranty won’t cover it because it’s coded as a “trim” piece, which is infuriating as it’s WELDED INSIDE of the door.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11562146

Notice Date: Dec 27, 2023
Recall Date: Dec 27, 2023

Ford Motor Company

Campaign: 11561835 Other

Dec 26, 2023

Defect Description:

STRUCTURE:BODY:DOOR

Potential Consequences:

The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door failed to properly close. Additionally, the window would not roll down completely. The vehicle was taken to the local dealer who diagnosed that the front driver's side door hinge was faulty, and the entire door needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 73,093.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11561835

Notice Date: Dec 26, 2023
Recall Date: Dec 26, 2023

Ford Motor Company

Campaign: 11561967 Other

Dec 26, 2023

Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Cracked broken well spots on front left door (driver door) at the check arm attach attachment points in door assembly. Prevent driver window from opening or closing.

Corrective Action:

Cracked broken well spots on front left door (driver door) at the check arm attach attachment points in door assembly. Prevent driver window from opening or closing.

Additional Notes:

Cracked broken well spots on front left door (driver door) at the check arm attach attachment points in door assembly. Prevent driver window from opening or closing.

Manufacturer: FORD
Mfg Campaign: 11561967

Notice Date: Dec 26, 2023
Recall Date: Dec 26, 2023

Ford Motor Company

Campaign: 11561711 Other

Dec 24, 2023

Defect Description:

STRUCTURE:BODY

Potential Consequences:

Drivers door began to make clicking banging sounds while opening and closing. It now is almost impossible to close and I has a lot of outward pressure once secured. I am scared the door will fly open while driving. This appears to be an ongoing issue with these models with a faulty spot weld but no recall as of yet.

Corrective Action:

Additional Notes:

Manufacturer: FORD
Mfg Campaign: 11561711

Notice Date: Dec 24, 2023
Recall Date: Dec 24, 2023

Ford Motor Company

Campaign: 11561424 Other

Dec 22, 2023

Defect Description:

STRUCTURE:BODY

Potential Consequences:

The hinge for the passenger door that holds the door from opening widely broke. This is preventing for the door to close properly and I’m unable to lower the window.

Corrective Action:

The hinge for the passenger door that holds the door from opening widely broke. This is preventing for the door to close properly and I’m unable to lower the window.

Additional Notes:

The hinge for the passenger door that holds the door from opening widely broke. This is preventing for the door to close properly and I’m unable to lower the window.

Manufacturer: FORD
Mfg Campaign: 11561424

Notice Date: Dec 22, 2023
Recall Date: Dec 22, 2023

Ford Motor Company

Campaign: 11561460 Other

Dec 22, 2023

Defect Description:

STRUCTURE:BODY

Potential Consequences:

DRIVER'S DOOR CHECK SPOT WELDS MALFUNCTIONED CAUSING THE DRIVERS WINDOW TO BECOME INOPERATIVE

Corrective Action:

DRIVER'S DOOR CHECK SPOT WELDS MALFUNCTIONED CAUSING THE DRIVERS WINDOW TO BECOME INOPERATIVE

Additional Notes:

DRIVER'S DOOR CHECK SPOT WELDS MALFUNCTIONED CAUSING THE DRIVERS WINDOW TO BECOME INOPERATIVE

Manufacturer: FORD
Mfg Campaign: 11561460

Notice Date: Dec 22, 2023
Recall Date: Dec 22, 2023

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