Complaints & Recalls
Official Safety Recalls - Important!
72 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S76
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S54
Recall Date: May 23, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S21
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24S79
Recall Date: Dec 20, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S33
Recall Date: May 10, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S27
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S73
Recall Date: Nov 18, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S47
Recall Date: Jul 7, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S33
Recall Date: May 13, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S21
Recall Date: Mar 25, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S02
Recall Date: Jan 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S59
Recall Date: Oct 15, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20C19
Recall Date: Sep 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S49
Recall Date: Sep 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S35
Recall Date: Jul 17, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C07
Recall Date: Aug 28, 2019
Consumer Complaints
1.6K ComplaintsFord Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
P2418 Electrical fault has occurred with the evap emission vapor blocking valve circuit and its associated wiring.
Corrective Action:
P2418 Electrical fault has occurred with the evap emission vapor blocking valve circuit and its associated wiring.
Additional Notes:
P2418 Electrical fault has occurred with the evap emission vapor blocking valve circuit and its associated wiring.
Mfg Campaign: 11559459
Recall Date: Dec 11, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
P2418 Electrical fault has occurred with the evap emission vapor blocking valve circuit and its associated wiring.
Corrective Action:
P2418 Electrical fault has occurred with the evap emission vapor blocking valve circuit and its associated wiring.
Additional Notes:
P2418 Electrical fault has occurred with the evap emission vapor blocking valve circuit and its associated wiring.
Mfg Campaign: 11559459
Recall Date: Dec 11, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
P2418 Electrical fault has occurred with the evap emission vapor blocking valve circuit and its associated wiring.
Corrective Action:
P2418 Electrical fault has occurred with the evap emission vapor blocking valve circuit and its associated wiring.
Additional Notes:
P2418 Electrical fault has occurred with the evap emission vapor blocking valve circuit and its associated wiring.
Mfg Campaign: 11559459
Recall Date: Dec 11, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
Front Left Driver Door Has a Horrible Grinding and Popping Sound When Door Is Open Or Closed. The hinge is visibly damaged at welding joint. This issues a causes serious problems when trying to close the door and open.
Corrective Action:
Front Left Driver Door Has a Horrible Grinding and Popping Sound When Door Is Open Or Closed. The hinge is visibly damaged at welding joint. This issues a causes serious problems when trying to close the door and open.
Additional Notes:
Front Left Driver Door Has a Horrible Grinding and Popping Sound When Door Is Open Or Closed. The hinge is visibly damaged at welding joint. This issues a causes serious problems when trying to close the door and open.
Mfg Campaign: 11559617
Recall Date: Dec 11, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Cracks or broken spot welds in the passenger front door at the check arm attachment point in the door. Door check broke off from door causing the door to be hard to close or not able to close at all.
Corrective Action:
Cracks or broken spot welds in the passenger front door at the check arm attachment point in the door. Door check broke off from door causing the door to be hard to close or not able to close at all.
Additional Notes:
Cracks or broken spot welds in the passenger front door at the check arm attachment point in the door. Door check broke off from door causing the door to be hard to close or not able to close at all.
Mfg Campaign: 11559369
Recall Date: Dec 10, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Cracks or broken spot welds in the passenger front door at the check arm attachment point in the door. Door check broke off from door causing the door to be hard to close or not able to close at all.
Corrective Action:
Cracks or broken spot welds in the passenger front door at the check arm attachment point in the door. Door check broke off from door causing the door to be hard to close or not able to close at all.
Additional Notes:
Cracks or broken spot welds in the passenger front door at the check arm attachment point in the door. Door check broke off from door causing the door to be hard to close or not able to close at all.
Mfg Campaign: 11559369
Recall Date: Dec 10, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
ISSUE: Left front door (driver's door) door check spot welds broke free from the door frame making it impossible to close the door without damage. Issue presented itself as a loud popping sound approximately 36 hours prior to weld failure. Until weld failure, I was unsure what the issue was, and was unable to visit a dealership due to time constraints. Door was operated with caution after the issue was discovered, and I figured that something had just popped out of place and would look at it over the weekend and/or schedule a service visit with the local dealer. I was not expecting factory welds to break. The component has not yet been inspected by the dealership or other parties. SAFETY CONCERN: Lack of a functional door check may allow the door to forcefully swing closed while the driver is entering/exiting the vehicle, causing injury. The door may also swing outward uncontrolled in which multiple injury or damage outcomes are possible. The breaking of the welds also caused the check arm to be stuck in the extended position, preventing the door from being able to close. To allow closure of the door without additional damage, bolts and nuts securing the check arm to the door frame and bracket were removed, allowing insertion of the door check assembly into the door body.
Corrective Action:
ISSUE: Left front door (driver's door) door check spot welds broke free from the door frame making it impossible to close the door without damage. Issue presented itself as a loud popping sound approximately 36 hours prior to weld failure. Until weld failure, I was unsure what the issue was, and was unable to visit a dealership due to time constraints. Door was operated with caution after the issue was discovered, and I figured that something had just popped out of place and would look at it over the weekend and/or schedule a service visit with the local dealer. I was not expecting factory welds to break. The component has not yet been inspected by the dealership or other parties. SAFETY CONCERN: Lack of a functional door check may allow the door to forcefully swing closed while the driver is entering/exiting the vehicle, causing injury. The door may also swing outward uncontrolled in which multiple injury or damage outcomes are possible. The breaking of the welds also caused the check arm to be stuck in the extended position, preventing the door from being able to close. To allow closure of the door without additional damage, bolts and nuts securing the check arm to the door frame and bracket were removed, allowing insertion of the door check assembly into the door body.
Additional Notes:
ISSUE: Left front door (driver's door) door check spot welds broke free from the door frame making it impossible to close the door without damage. Issue presented itself as a loud popping sound approximately 36 hours prior to weld failure. Until weld failure, I was unsure what the issue was, and was unable to visit a dealership due to time constraints. Door was operated with caution after the issue was discovered, and I figured that something had just popped out of place and would look at it over the weekend and/or schedule a service visit with the local dealer. I was not expecting factory welds to break. The component has not yet been inspected by the dealership or other parties. SAFETY CONCERN: Lack of a functional door check may allow the door to forcefully swing closed while the driver is entering/exiting the vehicle, causing injury. The door may also swing outward uncontrolled in which multiple injury or damage outcomes are possible. The breaking of the welds also caused the check arm to be stuck in the extended position, preventing the door from being able to close. To allow closure of the door without additional damage, bolts and nuts securing the check arm to the door frame and bracket were removed, allowing insertion of the door check assembly into the door body.
Mfg Campaign: 11559082
Recall Date: Dec 8, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The door spot welds on the driver door were not welded properly causing the door to fall apart from the inside. The door and window are now both broken.
Corrective Action:
The door spot welds on the driver door were not welded properly causing the door to fall apart from the inside. The door and window are now both broken.
Additional Notes:
The door spot welds on the driver door were not welded properly causing the door to fall apart from the inside. The door and window are now both broken.
Mfg Campaign: 11559093
Recall Date: Dec 8, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Drivers door started popping when opening. I understand this is common with this model. A Ford service tech said it only happens to Escapes. Ford won’t repair past 36000 miles
Corrective Action:
Drivers door started popping when opening. I understand this is common with this model. A Ford service tech said it only happens to Escapes. Ford won’t repair past 36000 miles
Additional Notes:
Drivers door started popping when opening. I understand this is common with this model. A Ford service tech said it only happens to Escapes. Ford won’t repair past 36000 miles
Mfg Campaign: 11559114
Recall Date: Dec 8, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The warning lights came on and I suddenly did not have all wheel drive. This happened while driving in the snow with my 2 year old son in the vehicle with me. I took it to Horn Ford in Brillion, WI and they sad it’s a bad all wheel drive module and that even though it’s part of the drivetrain, it’s not covered under warranty. They said it’ll be covered after my transmission blows up! On top of that, they had my car for two days and only fixed two out of four recalls and charged me $135 for “diagnostics”! Ford put my child and me at risk and could not care less. This needs to be corrected before someone dies.
Corrective Action:
The warning lights came on and I suddenly did not have all wheel drive. This happened while driving in the snow with my 2 year old son in the vehicle with me. I took it to Horn Ford in Brillion, WI and they sad it’s a bad all wheel drive module and that even though it’s part of the drivetrain, it’s not covered under warranty. They said it’ll be covered after my transmission blows up! On top of that, they had my car for two days and only fixed two out of four recalls and charged me $135 for “diagnostics”! Ford put my child and me at risk and could not care less. This needs to be corrected before someone dies.
Additional Notes:
The warning lights came on and I suddenly did not have all wheel drive. This happened while driving in the snow with my 2 year old son in the vehicle with me. I took it to Horn Ford in Brillion, WI and they sad it’s a bad all wheel drive module and that even though it’s part of the drivetrain, it’s not covered under warranty. They said it’ll be covered after my transmission blows up! On top of that, they had my car for two days and only fixed two out of four recalls and charged me $135 for “diagnostics”! Ford put my child and me at risk and could not care less. This needs to be corrected before someone dies.
Mfg Campaign: 11559046
Recall Date: Dec 7, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driver door (left front to be clear, yes, I know it should be obvious) started making strange sound. Popping/dragging noises when opened and shut. Window sometimes gets stuck going down past about 1/4 of the way down. Now door will not fully open - goes abut 40% open and stops.
Corrective Action:
Driver door (left front to be clear, yes, I know it should be obvious) started making strange sound. Popping/dragging noises when opened and shut. Window sometimes gets stuck going down past about 1/4 of the way down. Now door will not fully open - goes abut 40% open and stops.
Additional Notes:
Driver door (left front to be clear, yes, I know it should be obvious) started making strange sound. Popping/dragging noises when opened and shut. Window sometimes gets stuck going down past about 1/4 of the way down. Now door will not fully open - goes abut 40% open and stops.
Mfg Campaign: 11558511
Recall Date: Dec 5, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
For at least a year or better, I noticed a creaking noise in the driver side door. Then on November 14th while doing my first time doing meals on wheels delivery, the door sounded as if it was going to fall off. We drove to Horn Ford Dealership in Brillion where the car was purchased and had them look at it. There was mention that they had repaired a couple of other Ford Escapes with the same issue. We scheduled an appt. for repair. We used the SUV very limited after that visit and only opened the door far enough to enter inside. The loud creak stopped before the appt. on 12/4, but the power window also would not fully open. During this time, I also contacted Ford Motor Company to file a claim, since the SUV was just out of warranty. They worked with our dealership Horn Ford and agreed to pay 40% of the cost. Today, 12/5/2023 we received our vehicle back and all is working well including the window. I also discovered that a resident in our village had the same problem. I felt this was worth reporting. I have owned many Fords and it would appear this was a defect from the Factory due to a bad weld on the door. Unfortunately, the vehicle was just out of warranty and I regret not saying something sooner, although, I don't think the dealership would have done anything about a creak in the door, especially since it was occurring when the door was fully open, until the day of November 14th.
Corrective Action:
For at least a year or better, I noticed a creaking noise in the driver side door. Then on November 14th while doing my first time doing meals on wheels delivery, the door sounded as if it was going to fall off. We drove to Horn Ford Dealership in Brillion where the car was purchased and had them look at it. There was mention that they had repaired a couple of other Ford Escapes with the same issue. We scheduled an appt. for repair. We used the SUV very limited after that visit and only opened the door far enough to enter inside. The loud creak stopped before the appt. on 12/4, but the power window also would not fully open. During this time, I also contacted Ford Motor Company to file a claim, since the SUV was just out of warranty. They worked with our dealership Horn Ford and agreed to pay 40% of the cost. Today, 12/5/2023 we received our vehicle back and all is working well including the window. I also discovered that a resident in our village had the same problem. I felt this was worth reporting. I have owned many Fords and it would appear this was a defect from the Factory due to a bad weld on the door. Unfortunately, the vehicle was just out of warranty and I regret not saying something sooner, although, I don't think the dealership would have done anything about a creak in the door, especially since it was occurring when the door was fully open, until the day of November 14th.
Additional Notes:
For at least a year or better, I noticed a creaking noise in the driver side door. Then on November 14th while doing my first time doing meals on wheels delivery, the door sounded as if it was going to fall off. We drove to Horn Ford Dealership in Brillion where the car was purchased and had them look at it. There was mention that they had repaired a couple of other Ford Escapes with the same issue. We scheduled an appt. for repair. We used the SUV very limited after that visit and only opened the door far enough to enter inside. The loud creak stopped before the appt. on 12/4, but the power window also would not fully open. During this time, I also contacted Ford Motor Company to file a claim, since the SUV was just out of warranty. They worked with our dealership Horn Ford and agreed to pay 40% of the cost. Today, 12/5/2023 we received our vehicle back and all is working well including the window. I also discovered that a resident in our village had the same problem. I felt this was worth reporting. I have owned many Fords and it would appear this was a defect from the Factory due to a bad weld on the door. Unfortunately, the vehicle was just out of warranty and I regret not saying something sooner, although, I don't think the dealership would have done anything about a creak in the door, especially since it was occurring when the door was fully open, until the day of November 14th.
Mfg Campaign: 11558602
Recall Date: Dec 5, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
For at least a year or better, I noticed a creaking noise in the driver side door. Then on November 14th while doing my first time doing meals on wheels delivery, the door sounded as if it was going to fall off. We drove to Horn Ford Dealership in Brillion where the car was purchased and had them look at it. There was mention that they had repaired a couple of other Ford Escapes with the same issue. We scheduled an appt. for repair. We used the SUV very limited after that visit and only opened the door far enough to enter inside. The loud creak stopped before the appt. on 12/4, but the power window also would not fully open. During this time, I also contacted Ford Motor Company to file a claim, since the SUV was just out of warranty. They worked with our dealership Horn Ford and agreed to pay 40% of the cost. Today, 12/5/2023 we received our vehicle back and all is working well including the window. I also discovered that a resident in our village had the same problem. I felt this was worth reporting. I have owned many Fords and it would appear this was a defect from the Factory due to a bad weld on the door. Unfortunately, the vehicle was just out of warranty and I regret not saying something sooner, although, I don't think the dealership would have done anything about a creak in the door, especially since it was occurring when the door was fully open, until the day of November 14th.
Corrective Action:
For at least a year or better, I noticed a creaking noise in the driver side door. Then on November 14th while doing my first time doing meals on wheels delivery, the door sounded as if it was going to fall off. We drove to Horn Ford Dealership in Brillion where the car was purchased and had them look at it. There was mention that they had repaired a couple of other Ford Escapes with the same issue. We scheduled an appt. for repair. We used the SUV very limited after that visit and only opened the door far enough to enter inside. The loud creak stopped before the appt. on 12/4, but the power window also would not fully open. During this time, I also contacted Ford Motor Company to file a claim, since the SUV was just out of warranty. They worked with our dealership Horn Ford and agreed to pay 40% of the cost. Today, 12/5/2023 we received our vehicle back and all is working well including the window. I also discovered that a resident in our village had the same problem. I felt this was worth reporting. I have owned many Fords and it would appear this was a defect from the Factory due to a bad weld on the door. Unfortunately, the vehicle was just out of warranty and I regret not saying something sooner, although, I don't think the dealership would have done anything about a creak in the door, especially since it was occurring when the door was fully open, until the day of November 14th.
Additional Notes:
For at least a year or better, I noticed a creaking noise in the driver side door. Then on November 14th while doing my first time doing meals on wheels delivery, the door sounded as if it was going to fall off. We drove to Horn Ford Dealership in Brillion where the car was purchased and had them look at it. There was mention that they had repaired a couple of other Ford Escapes with the same issue. We scheduled an appt. for repair. We used the SUV very limited after that visit and only opened the door far enough to enter inside. The loud creak stopped before the appt. on 12/4, but the power window also would not fully open. During this time, I also contacted Ford Motor Company to file a claim, since the SUV was just out of warranty. They worked with our dealership Horn Ford and agreed to pay 40% of the cost. Today, 12/5/2023 we received our vehicle back and all is working well including the window. I also discovered that a resident in our village had the same problem. I felt this was worth reporting. I have owned many Fords and it would appear this was a defect from the Factory due to a bad weld on the door. Unfortunately, the vehicle was just out of warranty and I regret not saying something sooner, although, I don't think the dealership would have done anything about a creak in the door, especially since it was occurring when the door was fully open, until the day of November 14th.
Mfg Campaign: 11558602
Recall Date: Dec 5, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Left front door has popping noise when opening and closing the door. I took it to our dealership and was given an estimate to replace the door because the spot welds were broken and not repairable. They stated that the mileage was 45,300 and not under warranty. They couldn’t confirm that it was safe to drive or if they had seen this problem before. The estimate is $1357.98.
Corrective Action:
Left front door has popping noise when opening and closing the door. I took it to our dealership and was given an estimate to replace the door because the spot welds were broken and not repairable. They stated that the mileage was 45,300 and not under warranty. They couldn’t confirm that it was safe to drive or if they had seen this problem before. The estimate is $1357.98.
Additional Notes:
Left front door has popping noise when opening and closing the door. I took it to our dealership and was given an estimate to replace the door because the spot welds were broken and not repairable. They stated that the mileage was 45,300 and not under warranty. They couldn’t confirm that it was safe to drive or if they had seen this problem before. The estimate is $1357.98.
Mfg Campaign: 11558618
Recall Date: Dec 5, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Right front passenger door weld has failed as confirmed by Ford dealership. Car has 84,000 miles on it and is not eligible for warranty. Ford does not do body work and suggested it be taken to a body shop. Took to a body shop and they confirmed the weld has failed. Door can hardly be opened and when it does it sounds like broken metal from within. Cost to fix it was $1200. Found this out in October 2023. To date Ford has issued no recall even though there has been well over 300,000 complaints. Is there anyway we can do?
Corrective Action:
Right front passenger door weld has failed as confirmed by Ford dealership. Car has 84,000 miles on it and is not eligible for warranty. Ford does not do body work and suggested it be taken to a body shop. Took to a body shop and they confirmed the weld has failed. Door can hardly be opened and when it does it sounds like broken metal from within. Cost to fix it was $1200. Found this out in October 2023. To date Ford has issued no recall even though there has been well over 300,000 complaints. Is there anyway we can do?
Additional Notes:
Right front passenger door weld has failed as confirmed by Ford dealership. Car has 84,000 miles on it and is not eligible for warranty. Ford does not do body work and suggested it be taken to a body shop. Took to a body shop and they confirmed the weld has failed. Door can hardly be opened and when it does it sounds like broken metal from within. Cost to fix it was $1200. Found this out in October 2023. To date Ford has issued no recall even though there has been well over 300,000 complaints. Is there anyway we can do?
Mfg Campaign: 11558632
Recall Date: Dec 5, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door made an abnormal popping sound while opening and closing. Additionally, the door failed to close properly. The contact also stated that the front driver's side window could no longer roll down properly. The vehicle was taken to the dealer, where it was diagnosed that the front driver's side door check arm bracket was fractured. The dealer determined that the front driver's side door needed to be replaced. The vehicle was then taken to an auto body repair shop for the repair. The vehicle was not yet repaired. The contact related the failure to NHTSA Action Number: PE23013 (Structure). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 56,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door made an abnormal popping sound while opening and closing. Additionally, the door failed to close properly. The contact also stated that the front driver's side window could no longer roll down properly. The vehicle was taken to the dealer, where it was diagnosed that the front driver's side door check arm bracket was fractured. The dealer determined that the front driver's side door needed to be replaced. The vehicle was then taken to an auto body repair shop for the repair. The vehicle was not yet repaired. The contact related the failure to NHTSA Action Number: PE23013 (Structure). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 56,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door made an abnormal popping sound while opening and closing. Additionally, the door failed to close properly. The contact also stated that the front driver's side window could no longer roll down properly. The vehicle was taken to the dealer, where it was diagnosed that the front driver's side door check arm bracket was fractured. The dealer determined that the front driver's side door needed to be replaced. The vehicle was then taken to an auto body repair shop for the repair. The vehicle was not yet repaired. The contact related the failure to NHTSA Action Number: PE23013 (Structure). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 56,000.
Mfg Campaign: 11558638
Recall Date: Dec 5, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door was making abnormal sounds while being opened and closed. The contact also stated that the window was also inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 26,132.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door was making abnormal sounds while being opened and closed. The contact also stated that the window was also inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 26,132.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door was making abnormal sounds while being opened and closed. The contact also stated that the window was also inoperable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 26,132.
Mfg Campaign: 11558351
Recall Date: Dec 4, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The driver's door hinge welds broke. Vehicle is available for inspection and do to the nature of the problem I am afraid that the door may fall off. The door and hinge piece need to be replaced to fix this issue. I called the Dealer, and they are aware of the issue but seem to not be willing to get this fixed without charging me due to me being 2 months outside of the bumper-to-bumper warranty. This is a Manufacture defect not an issue caused by me or an accident.
Corrective Action:
The driver's door hinge welds broke. Vehicle is available for inspection and do to the nature of the problem I am afraid that the door may fall off. The door and hinge piece need to be replaced to fix this issue. I called the Dealer, and they are aware of the issue but seem to not be willing to get this fixed without charging me due to me being 2 months outside of the bumper-to-bumper warranty. This is a Manufacture defect not an issue caused by me or an accident.
Additional Notes:
The driver's door hinge welds broke. Vehicle is available for inspection and do to the nature of the problem I am afraid that the door may fall off. The door and hinge piece need to be replaced to fix this issue. I called the Dealer, and they are aware of the issue but seem to not be willing to get this fixed without charging me due to me being 2 months outside of the bumper-to-bumper warranty. This is a Manufacture defect not an issue caused by me or an accident.
Mfg Campaign: 11558378
Recall Date: Dec 4, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
My driver side door began to make a popping sound and was hard to open and shut. Now it feels like the door will fall off or open while driving and has caused the window to no longer roll down. The Ford dealership (Bob Tomes) has acknowledged the problem and the same problem with other same year models but will not take care of the issue unless I pay full price out of pocket.
Corrective Action:
My driver side door began to make a popping sound and was hard to open and shut. Now it feels like the door will fall off or open while driving and has caused the window to no longer roll down. The Ford dealership (Bob Tomes) has acknowledged the problem and the same problem with other same year models but will not take care of the issue unless I pay full price out of pocket.
Additional Notes:
My driver side door began to make a popping sound and was hard to open and shut. Now it feels like the door will fall off or open while driving and has caused the window to no longer roll down. The Ford dealership (Bob Tomes) has acknowledged the problem and the same problem with other same year models but will not take care of the issue unless I pay full price out of pocket.
Mfg Campaign: 11558447
Recall Date: Dec 4, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driver side door is making a click click sound when opening the door. Doing some research it seems the problem is that the hinge is broken and will continue to get worse. I have to go from the passenger side to get in and out or slightly open the driver door to get in and out.I also noticed that my power window doesn't go all the way down starting today 12/04/2023. I believe this is due to the door hinge problem. I hope this get a recall soon as I'm taking it to the dealership as I use the car everyday. I don't have thousands of dollars for a door replacement and not sure if this will go through my insurance if it's extremely expensive for nothing that I did wrong besides opening my door.
Corrective Action:
Driver side door is making a click click sound when opening the door. Doing some research it seems the problem is that the hinge is broken and will continue to get worse. I have to go from the passenger side to get in and out or slightly open the driver door to get in and out.I also noticed that my power window doesn't go all the way down starting today 12/04/2023. I believe this is due to the door hinge problem. I hope this get a recall soon as I'm taking it to the dealership as I use the car everyday. I don't have thousands of dollars for a door replacement and not sure if this will go through my insurance if it's extremely expensive for nothing that I did wrong besides opening my door.
Additional Notes:
Driver side door is making a click click sound when opening the door. Doing some research it seems the problem is that the hinge is broken and will continue to get worse. I have to go from the passenger side to get in and out or slightly open the driver door to get in and out.I also noticed that my power window doesn't go all the way down starting today 12/04/2023. I believe this is due to the door hinge problem. I hope this get a recall soon as I'm taking it to the dealership as I use the car everyday. I don't have thousands of dollars for a door replacement and not sure if this will go through my insurance if it's extremely expensive for nothing that I did wrong besides opening my door.
Mfg Campaign: 11558448
Recall Date: Dec 4, 2023
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