Complaints & Recalls
Official Safety Recalls - Important!
72 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S76
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S54
Recall Date: May 23, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S21
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24S79
Recall Date: Dec 20, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S33
Recall Date: May 10, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S27
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S73
Recall Date: Nov 18, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S47
Recall Date: Jul 7, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S33
Recall Date: May 13, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S21
Recall Date: Mar 25, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S02
Recall Date: Jan 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S59
Recall Date: Oct 15, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20C19
Recall Date: Sep 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S49
Recall Date: Sep 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S35
Recall Date: Jul 17, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C07
Recall Date: Aug 28, 2019
Consumer Complaints
1.6K ComplaintsFord Motor Company
Defect Description:
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated while opening the front driver's side door, the door made an abnormal popping sound. Additionally, the front driver's side window failed to roll down as designed. The dealer was notified of the failure and informed the contact that it was a known failure, and that the front driver's side door needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE23013 (Structure). The manufacturer was not notified of the failure. The failure mileage was approximately 49,100.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated while opening the front driver's side door, the door made an abnormal popping sound. Additionally, the front driver's side window failed to roll down as designed. The dealer was notified of the failure and informed the contact that it was a known failure, and that the front driver's side door needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE23013 (Structure). The manufacturer was not notified of the failure. The failure mileage was approximately 49,100.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated while opening the front driver's side door, the door made an abnormal popping sound. Additionally, the front driver's side window failed to roll down as designed. The dealer was notified of the failure and informed the contact that it was a known failure, and that the front driver's side door needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE23013 (Structure). The manufacturer was not notified of the failure. The failure mileage was approximately 49,100.
Mfg Campaign: 11561516
Recall Date: Dec 22, 2023
Ford Motor Company
Defect Description:
STRUCTURE
Potential Consequences:
The contact's boyfriend owns a 2020 Ford Escape. The contact stated that the front driver's side door made an abnormal popping sound while opening. Additionally, the door failed to close properly. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Action Number: PE23013 (Structure). The manufacturer was not notified of the failure. The failure mileage was approximately 80,000. The VIN was unavailable.
Corrective Action:
The contact's boyfriend owns a 2020 Ford Escape. The contact stated that the front driver's side door made an abnormal popping sound while opening. Additionally, the door failed to close properly. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Action Number: PE23013 (Structure). The manufacturer was not notified of the failure. The failure mileage was approximately 80,000. The VIN was unavailable.
Additional Notes:
The contact's boyfriend owns a 2020 Ford Escape. The contact stated that the front driver's side door made an abnormal popping sound while opening. Additionally, the door failed to close properly. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Action Number: PE23013 (Structure). The manufacturer was not notified of the failure. The failure mileage was approximately 80,000. The VIN was unavailable.
Mfg Campaign: 11561372
Recall Date: Dec 21, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
There is a spot weld failure inside my driver side door resulting in the doors hinge being broken inside the door. The door does not open all the way and it makes loud cracking noises. Also, the door will not always latch close properly and can open suddenly without touching it. I cannot roll down my window all the way. I need to crawl through the passenger side door and up over the console to get in my vehicle each time I use it. I am concerned for myself and my family that if heaven fobid we were in a car crash, that this unhinged door would not provide us with the means to keep us safe. The car is unsafe and unusable as the door could fly open at any time. The only fix that I have been offered from Ford Motor Company is to replace the entire door, since the broken hinge is inside the door and cannot be fixed. This will cost my famiy roughly $4000. Paying for a problem that Ford is very aware of, and that was by no means a fault of our daily usage or accident of any sort is infuriatling!
Corrective Action:
There is a spot weld failure inside my driver side door resulting in the doors hinge being broken inside the door. The door does not open all the way and it makes loud cracking noises. Also, the door will not always latch close properly and can open suddenly without touching it. I cannot roll down my window all the way. I need to crawl through the passenger side door and up over the console to get in my vehicle each time I use it. I am concerned for myself and my family that if heaven fobid we were in a car crash, that this unhinged door would not provide us with the means to keep us safe. The car is unsafe and unusable as the door could fly open at any time. The only fix that I have been offered from Ford Motor Company is to replace the entire door, since the broken hinge is inside the door and cannot be fixed. This will cost my famiy roughly $4000. Paying for a problem that Ford is very aware of, and that was by no means a fault of our daily usage or accident of any sort is infuriatling!
Additional Notes:
There is a spot weld failure inside my driver side door resulting in the doors hinge being broken inside the door. The door does not open all the way and it makes loud cracking noises. Also, the door will not always latch close properly and can open suddenly without touching it. I cannot roll down my window all the way. I need to crawl through the passenger side door and up over the console to get in my vehicle each time I use it. I am concerned for myself and my family that if heaven fobid we were in a car crash, that this unhinged door would not provide us with the means to keep us safe. The car is unsafe and unusable as the door could fly open at any time. The only fix that I have been offered from Ford Motor Company is to replace the entire door, since the broken hinge is inside the door and cannot be fixed. This will cost my famiy roughly $4000. Paying for a problem that Ford is very aware of, and that was by no means a fault of our daily usage or accident of any sort is infuriatling!
Mfg Campaign: 11561043
Recall Date: Dec 20, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that the driver's side door was squeaking. While driving at unknown speeds, the door unintendedly opened. The contact stated that the door failed to open and close. The contact entered through the passenger’s side door of the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the door check was fractured and recommended that the door be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 53,665.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that the driver's side door was squeaking. While driving at unknown speeds, the door unintendedly opened. The contact stated that the door failed to open and close. The contact entered through the passenger’s side door of the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the door check was fractured and recommended that the door be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 53,665.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that the driver's side door was squeaking. While driving at unknown speeds, the door unintendedly opened. The contact stated that the door failed to open and close. The contact entered through the passenger’s side door of the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the door check was fractured and recommended that the door be replaced. The vehicle was not repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 53,665.
Mfg Campaign: 11561076
Recall Date: Dec 20, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The dashboard and main touch screen would not light up in the middle of driving - this would occur every 5 minutes. "System off to save battery please turn ignition off or start engine" pop up would come on main screen while the entire system was done. Another pop up "auto hold system fault" warning would come up as well. Vehicle has been inspected twice by a ford service center and unable to identify the issue. This issue puts the driver at risk for accidents by not knowing the speed at which he/she is driving, fuel capacity, other information that is available on the dashboard if there are issues when it is completely off.
Corrective Action:
The dashboard and main touch screen would not light up in the middle of driving - this would occur every 5 minutes. "System off to save battery please turn ignition off or start engine" pop up would come on main screen while the entire system was done. Another pop up "auto hold system fault" warning would come up as well. Vehicle has been inspected twice by a ford service center and unable to identify the issue. This issue puts the driver at risk for accidents by not knowing the speed at which he/she is driving, fuel capacity, other information that is available on the dashboard if there are issues when it is completely off.
Additional Notes:
The dashboard and main touch screen would not light up in the middle of driving - this would occur every 5 minutes. "System off to save battery please turn ignition off or start engine" pop up would come on main screen while the entire system was done. Another pop up "auto hold system fault" warning would come up as well. Vehicle has been inspected twice by a ford service center and unable to identify the issue. This issue puts the driver at risk for accidents by not knowing the speed at which he/she is driving, fuel capacity, other information that is available on the dashboard if there are issues when it is completely off.
Mfg Campaign: 11561078
Recall Date: Dec 20, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The dashboard and main touch screen would not light up in the middle of driving - this would occur every 5 minutes. "System off to save battery please turn ignition off or start engine" pop up would come on main screen while the entire system was done. Another pop up "auto hold system fault" warning would come up as well. Vehicle has been inspected twice by a ford service center and unable to identify the issue. This issue puts the driver at risk for accidents by not knowing the speed at which he/she is driving, fuel capacity, other information that is available on the dashboard if there are issues when it is completely off.
Corrective Action:
The dashboard and main touch screen would not light up in the middle of driving - this would occur every 5 minutes. "System off to save battery please turn ignition off or start engine" pop up would come on main screen while the entire system was done. Another pop up "auto hold system fault" warning would come up as well. Vehicle has been inspected twice by a ford service center and unable to identify the issue. This issue puts the driver at risk for accidents by not knowing the speed at which he/she is driving, fuel capacity, other information that is available on the dashboard if there are issues when it is completely off.
Additional Notes:
The dashboard and main touch screen would not light up in the middle of driving - this would occur every 5 minutes. "System off to save battery please turn ignition off or start engine" pop up would come on main screen while the entire system was done. Another pop up "auto hold system fault" warning would come up as well. Vehicle has been inspected twice by a ford service center and unable to identify the issue. This issue puts the driver at risk for accidents by not knowing the speed at which he/she is driving, fuel capacity, other information that is available on the dashboard if there are issues when it is completely off.
Mfg Campaign: 11561078
Recall Date: Dec 20, 2023
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER:SENSOR/SENDING UNIT
Potential Consequences:
The dashboard and main touch screen would not light up in the middle of driving - this would occur every 5 minutes. "System off to save battery please turn ignition off or start engine" pop up would come on main screen while the entire system was done. Another pop up "auto hold system fault" warning would come up as well. Vehicle has been inspected twice by a ford service center and unable to identify the issue. This issue puts the driver at risk for accidents by not knowing the speed at which he/she is driving, fuel capacity, other information that is available on the dashboard if there are issues when it is completely off.
Corrective Action:
The dashboard and main touch screen would not light up in the middle of driving - this would occur every 5 minutes. "System off to save battery please turn ignition off or start engine" pop up would come on main screen while the entire system was done. Another pop up "auto hold system fault" warning would come up as well. Vehicle has been inspected twice by a ford service center and unable to identify the issue. This issue puts the driver at risk for accidents by not knowing the speed at which he/she is driving, fuel capacity, other information that is available on the dashboard if there are issues when it is completely off.
Additional Notes:
The dashboard and main touch screen would not light up in the middle of driving - this would occur every 5 minutes. "System off to save battery please turn ignition off or start engine" pop up would come on main screen while the entire system was done. Another pop up "auto hold system fault" warning would come up as well. Vehicle has been inspected twice by a ford service center and unable to identify the issue. This issue puts the driver at risk for accidents by not knowing the speed at which he/she is driving, fuel capacity, other information that is available on the dashboard if there are issues when it is completely off.
Mfg Campaign: 11561078
Recall Date: Dec 20, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that while opening the driver’s side front door, there was a loud creaking sound coming from the door. The failure occurred more frequently while opening the door. Additionally, the vehicle had started making a popping sound. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 58,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that while opening the driver’s side front door, there was a loud creaking sound coming from the door. The failure occurred more frequently while opening the door. Additionally, the vehicle had started making a popping sound. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 58,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that while opening the driver’s side front door, there was a loud creaking sound coming from the door. The failure occurred more frequently while opening the door. Additionally, the vehicle had started making a popping sound. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 58,000.
Mfg Campaign: 11561157
Recall Date: Dec 20, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Broken spot welds in the front doors at the check arm attachment point. Have already replaced both door on a 2020 escape and now needing to replace the driver door for a second time. Very poor quality by FORD.
Corrective Action:
Broken spot welds in the front doors at the check arm attachment point. Have already replaced both door on a 2020 escape and now needing to replace the driver door for a second time. Very poor quality by FORD.
Additional Notes:
Broken spot welds in the front doors at the check arm attachment point. Have already replaced both door on a 2020 escape and now needing to replace the driver door for a second time. Very poor quality by FORD.
Mfg Campaign: 11561172
Recall Date: Dec 20, 2023
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
My entire passenger side airbags deployed with no passenger present in car. The car has a sensor stating when someone is not there they should be off.
Corrective Action:
My entire passenger side airbags deployed with no passenger present in car. The car has a sensor stating when someone is not there they should be off.
Additional Notes:
My entire passenger side airbags deployed with no passenger present in car. The car has a sensor stating when someone is not there they should be off.
Mfg Campaign: 11560812
Recall Date: Dec 19, 2023
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Forward-looking camera image processing moduel A malfunction
Corrective Action:
Forward-looking camera image processing moduel A malfunction
Additional Notes:
Forward-looking camera image processing moduel A malfunction
Mfg Campaign: 11560829
Recall Date: Dec 19, 2023
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Forward-looking camera image processing moduel A malfunction
Corrective Action:
Forward-looking camera image processing moduel A malfunction
Additional Notes:
Forward-looking camera image processing moduel A malfunction
Mfg Campaign: 11560829
Recall Date: Dec 19, 2023
Ford Motor Company
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
Forward-looking camera image processing moduel A malfunction
Corrective Action:
Forward-looking camera image processing moduel A malfunction
Additional Notes:
Forward-looking camera image processing moduel A malfunction
Mfg Campaign: 11560829
Recall Date: Dec 19, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driver side door quit working, the awelding on the arm is bad. Effects door opening and shutting and window going down.
Corrective Action:
Driver side door quit working, the awelding on the arm is bad. Effects door opening and shutting and window going down.
Additional Notes:
Driver side door quit working, the awelding on the arm is bad. Effects door opening and shutting and window going down.
Mfg Campaign: 11561012
Recall Date: Dec 19, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
3 weld spots failed on driver door arm latch
Corrective Action:
3 weld spots failed on driver door arm latch
Additional Notes:
3 weld spots failed on driver door arm latch
Mfg Campaign: 11560624
Recall Date: Dec 18, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driver side door suddenly began making loud creaking and popping noise when opening and closing. The driver side window also will not let all the way down since the noises started. Took it to the Ford dealership advised it was the door check assembly that was broke and they order the part. Took it to a 3rd party to have it put on and they advised that there was a failure with the spot welds in the check arm bracket on the the front door. Bracket has pulled out of the front driver's side door. Also advised this is why the window will only let down a little bit. Call the dealership and they advised that the door panel was not taken off so they would of not been able to see the spot welds provided Ford Company# called and stated that they was not a warranty on the vehicle and that there was nothing they could do at this time and provided case# CXH01214372. The cheapest estimate I have received so far to fix this issue is approximately 2,200.00 which I do not have please issue a recall on this issue
Corrective Action:
Driver side door suddenly began making loud creaking and popping noise when opening and closing. The driver side window also will not let all the way down since the noises started. Took it to the Ford dealership advised it was the door check assembly that was broke and they order the part. Took it to a 3rd party to have it put on and they advised that there was a failure with the spot welds in the check arm bracket on the the front door. Bracket has pulled out of the front driver's side door. Also advised this is why the window will only let down a little bit. Call the dealership and they advised that the door panel was not taken off so they would of not been able to see the spot welds provided Ford Company# called and stated that they was not a warranty on the vehicle and that there was nothing they could do at this time and provided case# CXH01214372. The cheapest estimate I have received so far to fix this issue is approximately 2,200.00 which I do not have please issue a recall on this issue
Additional Notes:
Driver side door suddenly began making loud creaking and popping noise when opening and closing. The driver side window also will not let all the way down since the noises started. Took it to the Ford dealership advised it was the door check assembly that was broke and they order the part. Took it to a 3rd party to have it put on and they advised that there was a failure with the spot welds in the check arm bracket on the the front door. Bracket has pulled out of the front driver's side door. Also advised this is why the window will only let down a little bit. Call the dealership and they advised that the door panel was not taken off so they would of not been able to see the spot welds provided Ford Company# called and stated that they was not a warranty on the vehicle and that there was nothing they could do at this time and provided case# CXH01214372. The cheapest estimate I have received so far to fix this issue is approximately 2,200.00 which I do not have please issue a recall on this issue
Mfg Campaign: 11560693
Recall Date: Dec 18, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driver side door suddenly began making loud creaking and popping noise when opening and closing. The driver side window also will not let all the way down since the noises started. Took it to the Ford dealership advised it was the door check assembly that was broke and they order the part. Took it to a 3rd party to have it put on and they advised that there was a failure with the spot welds in the check arm bracket on the the front door. Bracket has pulled out of the front driver's side door. Also advised this is why the window will only let down a little bit. Call the dealership and they advised that the door panel was not taken off so they would of not been able to see the spot welds provided Ford Company# called and stated that they was not a warranty on the vehicle and that there was nothing they could do at this time and provided case# CXH01214372. The cheapest estimate I have received so far to fix this issue is approximately 2,200.00 which I do not have please issue a recall on this issue
Corrective Action:
Driver side door suddenly began making loud creaking and popping noise when opening and closing. The driver side window also will not let all the way down since the noises started. Took it to the Ford dealership advised it was the door check assembly that was broke and they order the part. Took it to a 3rd party to have it put on and they advised that there was a failure with the spot welds in the check arm bracket on the the front door. Bracket has pulled out of the front driver's side door. Also advised this is why the window will only let down a little bit. Call the dealership and they advised that the door panel was not taken off so they would of not been able to see the spot welds provided Ford Company# called and stated that they was not a warranty on the vehicle and that there was nothing they could do at this time and provided case# CXH01214372. The cheapest estimate I have received so far to fix this issue is approximately 2,200.00 which I do not have please issue a recall on this issue
Additional Notes:
Driver side door suddenly began making loud creaking and popping noise when opening and closing. The driver side window also will not let all the way down since the noises started. Took it to the Ford dealership advised it was the door check assembly that was broke and they order the part. Took it to a 3rd party to have it put on and they advised that there was a failure with the spot welds in the check arm bracket on the the front door. Bracket has pulled out of the front driver's side door. Also advised this is why the window will only let down a little bit. Call the dealership and they advised that the door panel was not taken off so they would of not been able to see the spot welds provided Ford Company# called and stated that they was not a warranty on the vehicle and that there was nothing they could do at this time and provided case# CXH01214372. The cheapest estimate I have received so far to fix this issue is approximately 2,200.00 which I do not have please issue a recall on this issue
Mfg Campaign: 11560693
Recall Date: Dec 18, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door was making an abnormal popping sound while opening and the door was misaligned. Additionally, the contact stated that the driver's side window failed to roll down. The vehicle was taken to the dealer, where it was diagnosed that the spot welds in the driver's side door check arm brackets were fractured. The vehicle was not repaired. The contact related the failure to the NHTSA Action Number: PE23013 (Structure). The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door was making an abnormal popping sound while opening and the door was misaligned. Additionally, the contact stated that the driver's side window failed to roll down. The vehicle was taken to the dealer, where it was diagnosed that the spot welds in the driver's side door check arm brackets were fractured. The vehicle was not repaired. The contact related the failure to the NHTSA Action Number: PE23013 (Structure). The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door was making an abnormal popping sound while opening and the door was misaligned. Additionally, the contact stated that the driver's side window failed to roll down. The vehicle was taken to the dealer, where it was diagnosed that the spot welds in the driver's side door check arm brackets were fractured. The vehicle was not repaired. The contact related the failure to the NHTSA Action Number: PE23013 (Structure). The manufacturer was not notified of the failure. The failure mileage was approximately 35,000.
Mfg Campaign: 11560696
Recall Date: Dec 18, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that the driver's side door was making an abnormal clicking sound while being opened. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the door check strap on the weld had separated. The mechanic informed the contact that the door could drop and not close properly. The vehicle was not repaired. The manufacturer was contacted and opened a case but declined any further assistance. The contact was referred to the NHTSA Hotline. The failure mileage was approximately 20,740.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that the driver's side door was making an abnormal clicking sound while being opened. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the door check strap on the weld had separated. The mechanic informed the contact that the door could drop and not close properly. The vehicle was not repaired. The manufacturer was contacted and opened a case but declined any further assistance. The contact was referred to the NHTSA Hotline. The failure mileage was approximately 20,740.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that the driver's side door was making an abnormal clicking sound while being opened. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the door check strap on the weld had separated. The mechanic informed the contact that the door could drop and not close properly. The vehicle was not repaired. The manufacturer was contacted and opened a case but declined any further assistance. The contact was referred to the NHTSA Hotline. The failure mileage was approximately 20,740.
Mfg Campaign: 11560727
Recall Date: Dec 18, 2023
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Bought my daughter a 2020 Ford Escape. Last week, while at college, she called to say her door was making loud sounds when opening and shutting it and her window wouldn't roll down. Concerned that the door wouldn't stay shut I had her go to the Ford dealership in her college town. They told her they have seen two other Ford Escapes this week with the same issue and that she would probably need a new door. I called my local dealership and was basically told the same thing. They knew exactly what I was talking about before I started in 4-5 sentences. When she got home I went to look at the door. It swings open with no resistance and the window doesn't roll down. Upon further investigating from my local repair shop he helped me look up the problem. It is SSM 50150 -Cracked or broken spot welds in the left front door at the check arm attachment point in the door assembly. I have a major concern with safety on this issue. How do I get Ford to correct this issue?
Corrective Action:
Bought my daughter a 2020 Ford Escape. Last week, while at college, she called to say her door was making loud sounds when opening and shutting it and her window wouldn't roll down. Concerned that the door wouldn't stay shut I had her go to the Ford dealership in her college town. They told her they have seen two other Ford Escapes this week with the same issue and that she would probably need a new door. I called my local dealership and was basically told the same thing. They knew exactly what I was talking about before I started in 4-5 sentences. When she got home I went to look at the door. It swings open with no resistance and the window doesn't roll down. Upon further investigating from my local repair shop he helped me look up the problem. It is SSM 50150 -Cracked or broken spot welds in the left front door at the check arm attachment point in the door assembly. I have a major concern with safety on this issue. How do I get Ford to correct this issue?
Additional Notes:
Bought my daughter a 2020 Ford Escape. Last week, while at college, she called to say her door was making loud sounds when opening and shutting it and her window wouldn't roll down. Concerned that the door wouldn't stay shut I had her go to the Ford dealership in her college town. They told her they have seen two other Ford Escapes this week with the same issue and that she would probably need a new door. I called my local dealership and was basically told the same thing. They knew exactly what I was talking about before I started in 4-5 sentences. When she got home I went to look at the door. It swings open with no resistance and the window doesn't roll down. Upon further investigating from my local repair shop he helped me look up the problem. It is SSM 50150 -Cracked or broken spot welds in the left front door at the check arm attachment point in the door assembly. I have a major concern with safety on this issue. How do I get Ford to correct this issue?
Mfg Campaign: 11560745
Recall Date: Dec 18, 2023
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury