FORD ESCAPE 2020

Complete listing of complaints and recalls for this vehicle

1.6K
Complaints
72
Recalls

Complaints & Recalls

1.6K Complaints 72 Recalls

Official Safety Recalls - Important!

72 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Ford Motor Company
NHTSA Campaign: 25V467000 SAFETY RECALL
694.3K Vehicles Affected
Recall Date: Jul 11, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

Potential Risk:
A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
FREE Recall Solution:
The remedy is currently under development. As an interim repair, dealers will update the engine control software, free of charge. Owner notification letters notifying owners of the safety risk are expected to be mailed August 18, 2025. Second letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S76. This recall expands and replaces previous recall numbers 22V-859, 24V187, and 25V165. Vehicles previously remedied under 22V-859, 24V187, and 25V165 will need to have the new final remedy performed once it is available.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S76
Recall Date: Jul 11, 2025
Ford Motor Company
NHTSA Campaign: 25V442000 SAFETY RECALL
200.1K Vehicles Affected
Recall Date: Jun 27, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Potential Risk:
A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
FREE Recall Solution:
Dealers will update the rearview camera software, free of charge. Owner notification letters are expected to be mailed July 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S72
Recall Date: Jun 27, 2025
Ford Motor Company
NHTSA Campaign: 25V345000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: May 23, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Potential Risk:
An engine compartment fire increases the risk of injury.
FREE Recall Solution:
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S54.
Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S54
Notice Date: Jun 27, 2025
Recall Date: May 23, 2025
Ford Motor Company
NHTSA Campaign: 25V165000 SAFETY RECALL
33.6K Vehicles Affected
Recall Date: Mar 14, 2025
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.

Potential Risk:
A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
FREE Recall Solution:
Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S21.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 25S21
Notice Date: Apr 22, 2025
Recall Date: Mar 14, 2025
Ford Motor Company
NHTSA Campaign: 24V954000 SAFETY RECALL
20.5K Vehicles Affected
Recall Date: Dec 20, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Potential Risk:
Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
FREE Recall Solution:
Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24S79
Notice Date: May 30, 2025
Recall Date: Dec 20, 2024
Ford Motor Company
NHTSA Campaign: 24V852000 SAFETY RECALL
27.7K Vehicles Affected
Recall Date: Nov 8, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
FREE Recall Solution:
Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24C39
Notice Date: Dec 19, 2024
Recall Date: Nov 8, 2024
Ford Motor Company
NHTSA Campaign: 24V330000 SAFETY RECALL
9.3K Vehicles Affected
Recall Date: May 10, 2024
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.

Potential Risk:
A loss of drive power increases the risk of a crash.
FREE Recall Solution:
Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024, and November 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 24S33
Notice Date: May 22, 2024
Recall Date: May 10, 2024
Ford Motor Company
NHTSA Campaign: 23V380000 SAFETY RECALL
125.3K Vehicles Affected
Recall Date: May 26, 2023
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Potential Risk:
An engine compartment fire increases the risk of injury.
FREE Recall Solution:
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will replace the engine long-block in 2023 Escape and Corsair vehicles. For the other vehicles, dealers will update the powertrain control module software. If a connecting rod bearing failure is detected, dealers will replace the engine long-block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S27. This recall expands and replaces recall number 22V-484. Vehicles previously repaired under 22V-484 will need to have the new remedy completed. Vehicles previously repaired under 22V-484 will need to have the new remedy completed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 23S27
Notice Date: May 3, 2024
Recall Date: May 26, 2023
Ford Motor Company
NHTSA Campaign: 22V859000 SAFETY RECALL
521.7K Vehicles Affected
Recall Date: Nov 18, 2022
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

Potential Risk:
A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
FREE Recall Solution:
Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 9, 2023. Remedy parts are expected to be available in 1st Quarter of 2023. Owner notification letters were mailed February 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S73. This recall includes all vehicles previously recalled under 22V-191. Vehicles previously remedied under 22V-191 will need to have the new remedy performed.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 22S73
Notice Date: Feb 28, 2023
Recall Date: Nov 18, 2022
Ford Motor Company
NHTSA Campaign: 22V484000 SAFETY RECALL
100.7K Vehicles Affected
Recall Date: Jul 7, 2022
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Potential Risk:
An engine compartment fire increases the risk of injury.
FREE Recall Solution:
Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S47.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 22S47
Notice Date: Aug 19, 2022
Recall Date: Jul 7, 2022
Ford Motor Company
NHTSA Campaign: 22V331000 SAFETY RECALL
27 Vehicles Affected
Recall Date: May 13, 2022
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.

Potential Risk:
A loss of drive power increases the risk of a crash.
FREE Recall Solution:
Dealers will replace the high voltage battery, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on July 12, 2022. Owner notification letters were mailed August 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S33.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 22S33
Notice Date: Aug 8, 2022
Recall Date: May 13, 2022
Ford Motor Company
NHTSA Campaign: 22V191000 SAFETY RECALL
345.5K Vehicles Affected
Recall Date: Mar 25, 2022
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.

Potential Risk:
An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
FREE Recall Solution:
Dealers will inspect the oil separator for damage or oil leaks, and replace the oil separator and seals, as necessary, free of charge. Owner notification letters were mailed April 18, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S21.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 22S21
Notice Date: Apr 18, 2022
Recall Date: Mar 25, 2022
Ford Motor Company
NHTSA Campaign: 21V011000 SAFETY RECALL
147 Vehicles Affected
Recall Date: Jan 15, 2021
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

Potential Risk:
If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 21S02
Notice Date: Mar 12, 2021
Recall Date: Jan 15, 2021
Ford Motor Company
NHTSA Campaign: 20V635000 SAFETY RECALL
689 Vehicles Affected
Recall Date: Oct 15, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.

Potential Risk:
Low tire pressure may lead to poor vehicle handling and a possible loss of vehicle control, increasing the risk of crash.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the BCM, free of charge. Owners are advised that two key fobs are required for the repair to be completed. The recall began December 1, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S59.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20S59
Notice Date: Dec 1, 2020
Recall Date: Oct 15, 2020
Ford Motor Company
NHTSA Campaign: 20V575000 SAFETY RECALL
620.2K Vehicles Affected
Recall Date: Sep 23, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Potential Risk:
Reduced rearward visibility can increase the risk of a crash.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20C19
Notice Date: Feb 1, 2021
Recall Date: Sep 23, 2020
Ford Motor Company
NHTSA Campaign: 20V550000 SAFETY RECALL
97 Vehicles Affected
Recall Date: Sep 10, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

Potential Risk:
Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20S49
Notice Date: Sep 23, 2020
Recall Date: Sep 10, 2020
Ford Motor Company
NHTSA Campaign: 20V415000 SAFETY RECALL
68 Vehicles Affected
Recall Date: Jul 17, 2020
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.

Potential Risk:
In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the curtain air bag may not inflate properly, increasing the risk of injury.
FREE Recall Solution:
Ford will notify owners, and dealers will replace the side curtain air bag modules, free of charge. An interim letter notifying owners of the safety risk was mailed August 3, 2020. The recall began January 11, 2021. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 20S35.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 20S35
Notice Date: Jan 11, 2021
Recall Date: Jul 17, 2020
Ford Motor Company
NHTSA Campaign: 19V633000 SAFETY RECALL
639.1K Vehicles Affected
Recall Date: Aug 28, 2019
Safety Issue:

Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

Potential Risk:
A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
FREE Recall Solution:
Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local FORD dealer to schedule your FREE recall repair.
Manufacturer: FORD
Mfg Campaign: 19C07
Notice Date: Oct 21, 2019
Recall Date: Aug 28, 2019

Consumer Complaints

1.6K Complaints
Ford Motor Company
Campaign: 11565164 Other
Jan 12, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Opened the driver's door and heard a crunching sound and the door could not be opened all the way. Along with that the rear back window would not close and the driver's window went up slowly. Went to the dealership and they say it is a known problem, but they don't have any recalls about them so out of pocket it would cost me upwards of 2000 for the window regulators and 5,000 to replace the door which is a known problem.

Corrective Action:

Opened the driver's door and heard a crunching sound and the door could not be opened all the way. Along with that the rear back window would not close and the driver's window went up slowly. Went to the dealership and they say it is a known problem, but they don't have any recalls about them so out of pocket it would cost me upwards of 2000 for the window regulators and 5,000 to replace the door which is a known problem.

Additional Notes:

Opened the driver's door and heard a crunching sound and the door could not be opened all the way. Along with that the rear back window would not close and the driver's window went up slowly. Went to the dealership and they say it is a known problem, but they don't have any recalls about them so out of pocket it would cost me upwards of 2000 for the window regulators and 5,000 to replace the door which is a known problem.

Manufacturer: FORD
Mfg Campaign: 11565164
Notice Date: Jan 12, 2024
Recall Date: Jan 12, 2024
Ford Motor Company
Campaign: 11565164 Other
Jan 12, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Opened the driver's door and heard a crunching sound and the door could not be opened all the way. Along with that the rear back window would not close and the driver's window went up slowly. Went to the dealership and they say it is a known problem, but they don't have any recalls about them so out of pocket it would cost me upwards of 2000 for the window regulators and 5,000 to replace the door which is a known problem.

Corrective Action:

Opened the driver's door and heard a crunching sound and the door could not be opened all the way. Along with that the rear back window would not close and the driver's window went up slowly. Went to the dealership and they say it is a known problem, but they don't have any recalls about them so out of pocket it would cost me upwards of 2000 for the window regulators and 5,000 to replace the door which is a known problem.

Additional Notes:

Opened the driver's door and heard a crunching sound and the door could not be opened all the way. Along with that the rear back window would not close and the driver's window went up slowly. Went to the dealership and they say it is a known problem, but they don't have any recalls about them so out of pocket it would cost me upwards of 2000 for the window regulators and 5,000 to replace the door which is a known problem.

Manufacturer: FORD
Mfg Campaign: 11565164
Notice Date: Jan 12, 2024
Recall Date: Jan 12, 2024
Ford Motor Company
Campaign: 11565214 Other
Jan 12, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

My car is what is being investigated under PE23013. The welds on my driver door have come undone.

Corrective Action:

My car is what is being investigated under PE23013. The welds on my driver door have come undone.

Additional Notes:

My car is what is being investigated under PE23013. The welds on my driver door have come undone.

Manufacturer: FORD
Mfg Campaign: 11565214
Notice Date: Jan 12, 2024
Recall Date: Jan 12, 2024
Ford Motor Company
Campaign: 11564977 Other
Jan 11, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Heard a cracking or popping when opening or closing front driver side door. Took our 2020 Ford Escape to Authorized Ford Dealership for routine service. While the vehicle was at the dealership we were told that the front drivers door would not close shut. The technician managed to "jimmy rig" the door to get it to close. The door temporary closes but now the drivers window will not operate. Was instructed to take the vehicle to the dealership owner's body shop but due to the mileage on the vehicle it was not recovered under warranty. At the body shop we were asked if the car had been in an accident or if a strong wind had blown on the door. Neither applied. The car has not been in a single accident nor a strong wind pulled or pushed on the door. Was told that we would incur a cost of nearly $3,000, because the whole door would need to be replaced. Was told again that this was not covered by factory warranty. On the estimate from the body shop they listed "t-boned" as reason for damage. We reached out to our extended warranty and they wanted to talk to the body shop but the body shop refuses to work with the warranty company and only speak with our auto insurance. We are in the process of looking for another body shop that might reach out to the warranty company to see if there is any chance this is covered. We contacted Ford Motor Company Customer Service and was told that there is not a recall on the defect and there was nothing they could do. Research on the internet shows that this is not an isolated incident as it relates to the 2020 Ford Escape.

Corrective Action:

Heard a cracking or popping when opening or closing front driver side door. Took our 2020 Ford Escape to Authorized Ford Dealership for routine service. While the vehicle was at the dealership we were told that the front drivers door would not close shut. The technician managed to "jimmy rig" the door to get it to close. The door temporary closes but now the drivers window will not operate. Was instructed to take the vehicle to the dealership owner's body shop but due to the mileage on the vehicle it was not recovered under warranty. At the body shop we were asked if the car had been in an accident or if a strong wind had blown on the door. Neither applied. The car has not been in a single accident nor a strong wind pulled or pushed on the door. Was told that we would incur a cost of nearly $3,000, because the whole door would need to be replaced. Was told again that this was not covered by factory warranty. On the estimate from the body shop they listed "t-boned" as reason for damage. We reached out to our extended warranty and they wanted to talk to the body shop but the body shop refuses to work with the warranty company and only speak with our auto insurance. We are in the process of looking for another body shop that might reach out to the warranty company to see if there is any chance this is covered. We contacted Ford Motor Company Customer Service and was told that there is not a recall on the defect and there was nothing they could do. Research on the internet shows that this is not an isolated incident as it relates to the 2020 Ford Escape.

Additional Notes:

Heard a cracking or popping when opening or closing front driver side door. Took our 2020 Ford Escape to Authorized Ford Dealership for routine service. While the vehicle was at the dealership we were told that the front drivers door would not close shut. The technician managed to "jimmy rig" the door to get it to close. The door temporary closes but now the drivers window will not operate. Was instructed to take the vehicle to the dealership owner's body shop but due to the mileage on the vehicle it was not recovered under warranty. At the body shop we were asked if the car had been in an accident or if a strong wind had blown on the door. Neither applied. The car has not been in a single accident nor a strong wind pulled or pushed on the door. Was told that we would incur a cost of nearly $3,000, because the whole door would need to be replaced. Was told again that this was not covered by factory warranty. On the estimate from the body shop they listed "t-boned" as reason for damage. We reached out to our extended warranty and they wanted to talk to the body shop but the body shop refuses to work with the warranty company and only speak with our auto insurance. We are in the process of looking for another body shop that might reach out to the warranty company to see if there is any chance this is covered. We contacted Ford Motor Company Customer Service and was told that there is not a recall on the defect and there was nothing they could do. Research on the internet shows that this is not an isolated incident as it relates to the 2020 Ford Escape.

Manufacturer: FORD
Mfg Campaign: 11564977
Notice Date: Jan 11, 2024
Recall Date: Jan 11, 2024
Ford Motor Company
Campaign: 11565014 Other
Jan 11, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Door check bracket is popping/clicking as I close & open my drivers side door. Also the window can only roll down 25% of the way now because of the bracket failure

Corrective Action:

Door check bracket is popping/clicking as I close & open my drivers side door. Also the window can only roll down 25% of the way now because of the bracket failure

Additional Notes:

Door check bracket is popping/clicking as I close & open my drivers side door. Also the window can only roll down 25% of the way now because of the bracket failure

Manufacturer: FORD
Mfg Campaign: 11565014
Notice Date: Jan 11, 2024
Recall Date: Jan 11, 2024
Ford Motor Company
Campaign: 11564705 Other
Jan 10, 2024
Defect Description:

SUSPENSION

Potential Consequences:

Bought new, June 2021, both rear shocks leaking. Replaced with same type. Now 12/28/23 63,800 miles, both rear shocks leaking again. Can only replace with same part.

Corrective Action:

Bought new, June 2021, both rear shocks leaking. Replaced with same type. Now 12/28/23 63,800 miles, both rear shocks leaking again. Can only replace with same part.

Additional Notes:

Bought new, June 2021, both rear shocks leaking. Replaced with same type. Now 12/28/23 63,800 miles, both rear shocks leaking again. Can only replace with same part.

Manufacturer: FORD
Mfg Campaign: 11564705
Notice Date: Jan 10, 2024
Recall Date: Jan 10, 2024
Ford Motor Company
Campaign: 11564728 Other
Jan 10, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

This is 1 of 3 2020 - 2021 Ford Escapes that my company owns and is affected by this known issue with NHTSA and Ford Motor Company as it relates to Ford Technical Service Bulletin (TSB) SSM 50150. The spot welds at the check arm attachment points on the driver door have failed. This has lead to a horrible noise and feeling when opening and closing our door. Sometimes the door does not shut all the way making this a safety issue. The door is now hard to open and close. The window is also inoperable as it either won't roll down at all or, if it does roll down, it will now roll back up. This issue has been inspected by 2 dealerships and they are not allowing our PremiumCARE extended Warranty to cover this. We have had 10's of Escapes with 100,000+ miles and this has never been an issue. This has occurred in this 2021 Escape and 2 of our other 2020 Ford Escapes (I will file complaints separately for them so NHTSA understands this is a massive issue Ford needs to fix ASAP and reimburse any customers who have paid out of pocket to get this fixed). NHTSA needs to issue a recall immediately.

Corrective Action:

This is 1 of 3 2020 - 2021 Ford Escapes that my company owns and is affected by this known issue with NHTSA and Ford Motor Company as it relates to Ford Technical Service Bulletin (TSB) SSM 50150. The spot welds at the check arm attachment points on the driver door have failed. This has lead to a horrible noise and feeling when opening and closing our door. Sometimes the door does not shut all the way making this a safety issue. The door is now hard to open and close. The window is also inoperable as it either won't roll down at all or, if it does roll down, it will now roll back up. This issue has been inspected by 2 dealerships and they are not allowing our PremiumCARE extended Warranty to cover this. We have had 10's of Escapes with 100,000+ miles and this has never been an issue. This has occurred in this 2021 Escape and 2 of our other 2020 Ford Escapes (I will file complaints separately for them so NHTSA understands this is a massive issue Ford needs to fix ASAP and reimburse any customers who have paid out of pocket to get this fixed). NHTSA needs to issue a recall immediately.

Additional Notes:

This is 1 of 3 2020 - 2021 Ford Escapes that my company owns and is affected by this known issue with NHTSA and Ford Motor Company as it relates to Ford Technical Service Bulletin (TSB) SSM 50150. The spot welds at the check arm attachment points on the driver door have failed. This has lead to a horrible noise and feeling when opening and closing our door. Sometimes the door does not shut all the way making this a safety issue. The door is now hard to open and close. The window is also inoperable as it either won't roll down at all or, if it does roll down, it will now roll back up. This issue has been inspected by 2 dealerships and they are not allowing our PremiumCARE extended Warranty to cover this. We have had 10's of Escapes with 100,000+ miles and this has never been an issue. This has occurred in this 2021 Escape and 2 of our other 2020 Ford Escapes (I will file complaints separately for them so NHTSA understands this is a massive issue Ford needs to fix ASAP and reimburse any customers who have paid out of pocket to get this fixed). NHTSA needs to issue a recall immediately.

Manufacturer: FORD
Mfg Campaign: 11564728
Notice Date: Jan 10, 2024
Recall Date: Jan 10, 2024
Ford Motor Company
Campaign: 11564729 Other
Jan 10, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

This is 1 of 3 2020 - 2021 Ford Escapes that my company owns and is affected by this known issue with NHTSA and Ford Motor Company as it relates to Ford Technical Service Bulletin (TSB) SSM 50150. The spot welds at the check arm attachment points on the driver door have failed. This has lead to a horrible noise and feeling when opening and closing our door. Sometimes the door does not shut all the way making this a safety issue. The door is now hard to open and close. The window is also inoperable as it either won't roll down at all or, if it does roll down, it will now roll back up. This issue has been inspected by 2 dealerships and they are not allowing our PremiumCARE extended Warranty to cover this. We have had 10's of Escapes with 100,000+ miles and this has never been an issue. This has occurred in this 2020 Escape and 1 other 2020 Ford Escape and 1 other 2021 Ford Escape (I will file complaints separately for them so NHTSA understands this is a massive issue Ford needs to fix ASAP and reimburse any customers who have paid out of pocket to get this fixed). NHTSA needs to issue a recall immediately.

Corrective Action:

This is 1 of 3 2020 - 2021 Ford Escapes that my company owns and is affected by this known issue with NHTSA and Ford Motor Company as it relates to Ford Technical Service Bulletin (TSB) SSM 50150. The spot welds at the check arm attachment points on the driver door have failed. This has lead to a horrible noise and feeling when opening and closing our door. Sometimes the door does not shut all the way making this a safety issue. The door is now hard to open and close. The window is also inoperable as it either won't roll down at all or, if it does roll down, it will now roll back up. This issue has been inspected by 2 dealerships and they are not allowing our PremiumCARE extended Warranty to cover this. We have had 10's of Escapes with 100,000+ miles and this has never been an issue. This has occurred in this 2020 Escape and 1 other 2020 Ford Escape and 1 other 2021 Ford Escape (I will file complaints separately for them so NHTSA understands this is a massive issue Ford needs to fix ASAP and reimburse any customers who have paid out of pocket to get this fixed). NHTSA needs to issue a recall immediately.

Additional Notes:

This is 1 of 3 2020 - 2021 Ford Escapes that my company owns and is affected by this known issue with NHTSA and Ford Motor Company as it relates to Ford Technical Service Bulletin (TSB) SSM 50150. The spot welds at the check arm attachment points on the driver door have failed. This has lead to a horrible noise and feeling when opening and closing our door. Sometimes the door does not shut all the way making this a safety issue. The door is now hard to open and close. The window is also inoperable as it either won't roll down at all or, if it does roll down, it will now roll back up. This issue has been inspected by 2 dealerships and they are not allowing our PremiumCARE extended Warranty to cover this. We have had 10's of Escapes with 100,000+ miles and this has never been an issue. This has occurred in this 2020 Escape and 1 other 2020 Ford Escape and 1 other 2021 Ford Escape (I will file complaints separately for them so NHTSA understands this is a massive issue Ford needs to fix ASAP and reimburse any customers who have paid out of pocket to get this fixed). NHTSA needs to issue a recall immediately.

Manufacturer: FORD
Mfg Campaign: 11564729
Notice Date: Jan 10, 2024
Recall Date: Jan 10, 2024
Ford Motor Company
Campaign: 11564437 Other
Jan 9, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Door hinge broke and caused window motor to fail

Corrective Action:

Door hinge broke and caused window motor to fail

Additional Notes:

Door hinge broke and caused window motor to fail

Manufacturer: FORD
Mfg Campaign: 11564437
Notice Date: Jan 9, 2024
Recall Date: Jan 9, 2024
Ford Motor Company
Campaign: 11564508 Other
Jan 9, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

The weld on my driver door has completely come loose. The only repair is to replace the whole door.

Corrective Action:

The weld on my driver door has completely come loose. The only repair is to replace the whole door.

Additional Notes:

The weld on my driver door has completely come loose. The only repair is to replace the whole door.

Manufacturer: FORD
Mfg Campaign: 11564508
Notice Date: Jan 9, 2024
Recall Date: Jan 9, 2024
Ford Motor Company
Campaign: 11564179 Other
Jan 8, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Door hinge stop welds broken inside door.

Corrective Action:

Door hinge stop welds broken inside door.

Additional Notes:

Door hinge stop welds broken inside door.

Manufacturer: FORD
Mfg Campaign: 11564179
Notice Date: Jan 8, 2024
Recall Date: Jan 8, 2024
Ford Motor Company
Campaign: 11564187 Other
Jan 8, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

My driver's side door suddenly made a loud cracking/popping noise when I opened it and then was a little difficult to close. Later when I opened my driver's side window it got stuck and wouldn't go up or down. I took it to my mechanic who said the door hinge had broken free from the body of the car. I then took it to the local Ford dealership who confirmed this is the case and also mentioned this was the second 2020 Ford Escape to be brought in that day for the exact same problem. They were unable to fix it at the dealership and said I need to go to an auto body repair shop to have a new hinge welded back on. Upon doing a little research I discovered that this is a very common problem with this year/make of vehicle.

Corrective Action:

My driver's side door suddenly made a loud cracking/popping noise when I opened it and then was a little difficult to close. Later when I opened my driver's side window it got stuck and wouldn't go up or down. I took it to my mechanic who said the door hinge had broken free from the body of the car. I then took it to the local Ford dealership who confirmed this is the case and also mentioned this was the second 2020 Ford Escape to be brought in that day for the exact same problem. They were unable to fix it at the dealership and said I need to go to an auto body repair shop to have a new hinge welded back on. Upon doing a little research I discovered that this is a very common problem with this year/make of vehicle.

Additional Notes:

My driver's side door suddenly made a loud cracking/popping noise when I opened it and then was a little difficult to close. Later when I opened my driver's side window it got stuck and wouldn't go up or down. I took it to my mechanic who said the door hinge had broken free from the body of the car. I then took it to the local Ford dealership who confirmed this is the case and also mentioned this was the second 2020 Ford Escape to be brought in that day for the exact same problem. They were unable to fix it at the dealership and said I need to go to an auto body repair shop to have a new hinge welded back on. Upon doing a little research I discovered that this is a very common problem with this year/make of vehicle.

Manufacturer: FORD
Mfg Campaign: 11564187
Notice Date: Jan 8, 2024
Recall Date: Jan 8, 2024
Ford Motor Company
Campaign: 11564277 Other
Jan 8, 2024
Defect Description:

LANE DEPARTURE: BLIND SPOT DETECTION

Potential Consequences:

7/31/23 Used 2020 Ford Escape was bought at Cecil Atkission Motors, it was deemed "fully functional, no present issues." 08/02/23 Tire issues, dealership inspected and found 2 screws in driver tire/failed alignment test. Also suddenly found oil pan and left axle seal leaking. Seal leaking and replaced. Front axle leaking. 12/08/23 Took Ford Escape to Ford Dealership due to broken popping driver door. Vibration while driving 70mph, inspected and the cause of it is front suspension and uneven tires given by Cecil Atkission Motors. Found oil leak again front cover and oil pan, leak on crank shaft rear main seal. Trans and engine dye found between. Rear seal leaking. Rattle noise at cold start, coming from turbo. Misfire at 2 and 3 cylinders. Blindside spot doesn't detect cars next to car. Due to the driver door being broken and unable to open it poses a safety hazard if car caught on fire or if an accident, unable to escape. Being a 2020-year vehicle, this should not be happening early on. All issues mentioned above are hazardous to my safety and others, including children.

Corrective Action:

7/31/23 Used 2020 Ford Escape was bought at Cecil Atkission Motors, it was deemed "fully functional, no present issues." 08/02/23 Tire issues, dealership inspected and found 2 screws in driver tire/failed alignment test. Also suddenly found oil pan and left axle seal leaking. Seal leaking and replaced. Front axle leaking. 12/08/23 Took Ford Escape to Ford Dealership due to broken popping driver door. Vibration while driving 70mph, inspected and the cause of it is front suspension and uneven tires given by Cecil Atkission Motors. Found oil leak again front cover and oil pan, leak on crank shaft rear main seal. Trans and engine dye found between. Rear seal leaking. Rattle noise at cold start, coming from turbo. Misfire at 2 and 3 cylinders. Blindside spot doesn't detect cars next to car. Due to the driver door being broken and unable to open it poses a safety hazard if car caught on fire or if an accident, unable to escape. Being a 2020-year vehicle, this should not be happening early on. All issues mentioned above are hazardous to my safety and others, including children.

Additional Notes:

7/31/23 Used 2020 Ford Escape was bought at Cecil Atkission Motors, it was deemed "fully functional, no present issues." 08/02/23 Tire issues, dealership inspected and found 2 screws in driver tire/failed alignment test. Also suddenly found oil pan and left axle seal leaking. Seal leaking and replaced. Front axle leaking. 12/08/23 Took Ford Escape to Ford Dealership due to broken popping driver door. Vibration while driving 70mph, inspected and the cause of it is front suspension and uneven tires given by Cecil Atkission Motors. Found oil leak again front cover and oil pan, leak on crank shaft rear main seal. Trans and engine dye found between. Rear seal leaking. Rattle noise at cold start, coming from turbo. Misfire at 2 and 3 cylinders. Blindside spot doesn't detect cars next to car. Due to the driver door being broken and unable to open it poses a safety hazard if car caught on fire or if an accident, unable to escape. Being a 2020-year vehicle, this should not be happening early on. All issues mentioned above are hazardous to my safety and others, including children.

Manufacturer: FORD
Mfg Campaign: 11564277
Notice Date: Jan 8, 2024
Recall Date: Jan 8, 2024
Ford Motor Company
Campaign: 11564277 Other
Jan 8, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

7/31/23 Used 2020 Ford Escape was bought at Cecil Atkission Motors, it was deemed "fully functional, no present issues." 08/02/23 Tire issues, dealership inspected and found 2 screws in driver tire/failed alignment test. Also suddenly found oil pan and left axle seal leaking. Seal leaking and replaced. Front axle leaking. 12/08/23 Took Ford Escape to Ford Dealership due to broken popping driver door. Vibration while driving 70mph, inspected and the cause of it is front suspension and uneven tires given by Cecil Atkission Motors. Found oil leak again front cover and oil pan, leak on crank shaft rear main seal. Trans and engine dye found between. Rear seal leaking. Rattle noise at cold start, coming from turbo. Misfire at 2 and 3 cylinders. Blindside spot doesn't detect cars next to car. Due to the driver door being broken and unable to open it poses a safety hazard if car caught on fire or if an accident, unable to escape. Being a 2020-year vehicle, this should not be happening early on. All issues mentioned above are hazardous to my safety and others, including children.

Corrective Action:

7/31/23 Used 2020 Ford Escape was bought at Cecil Atkission Motors, it was deemed "fully functional, no present issues." 08/02/23 Tire issues, dealership inspected and found 2 screws in driver tire/failed alignment test. Also suddenly found oil pan and left axle seal leaking. Seal leaking and replaced. Front axle leaking. 12/08/23 Took Ford Escape to Ford Dealership due to broken popping driver door. Vibration while driving 70mph, inspected and the cause of it is front suspension and uneven tires given by Cecil Atkission Motors. Found oil leak again front cover and oil pan, leak on crank shaft rear main seal. Trans and engine dye found between. Rear seal leaking. Rattle noise at cold start, coming from turbo. Misfire at 2 and 3 cylinders. Blindside spot doesn't detect cars next to car. Due to the driver door being broken and unable to open it poses a safety hazard if car caught on fire or if an accident, unable to escape. Being a 2020-year vehicle, this should not be happening early on. All issues mentioned above are hazardous to my safety and others, including children.

Additional Notes:

7/31/23 Used 2020 Ford Escape was bought at Cecil Atkission Motors, it was deemed "fully functional, no present issues." 08/02/23 Tire issues, dealership inspected and found 2 screws in driver tire/failed alignment test. Also suddenly found oil pan and left axle seal leaking. Seal leaking and replaced. Front axle leaking. 12/08/23 Took Ford Escape to Ford Dealership due to broken popping driver door. Vibration while driving 70mph, inspected and the cause of it is front suspension and uneven tires given by Cecil Atkission Motors. Found oil leak again front cover and oil pan, leak on crank shaft rear main seal. Trans and engine dye found between. Rear seal leaking. Rattle noise at cold start, coming from turbo. Misfire at 2 and 3 cylinders. Blindside spot doesn't detect cars next to car. Due to the driver door being broken and unable to open it poses a safety hazard if car caught on fire or if an accident, unable to escape. Being a 2020-year vehicle, this should not be happening early on. All issues mentioned above are hazardous to my safety and others, including children.

Manufacturer: FORD
Mfg Campaign: 11564277
Notice Date: Jan 8, 2024
Recall Date: Jan 8, 2024
Ford Motor Company
Campaign: 11564277 Other
Jan 8, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

7/31/23 Used 2020 Ford Escape was bought at Cecil Atkission Motors, it was deemed "fully functional, no present issues." 08/02/23 Tire issues, dealership inspected and found 2 screws in driver tire/failed alignment test. Also suddenly found oil pan and left axle seal leaking. Seal leaking and replaced. Front axle leaking. 12/08/23 Took Ford Escape to Ford Dealership due to broken popping driver door. Vibration while driving 70mph, inspected and the cause of it is front suspension and uneven tires given by Cecil Atkission Motors. Found oil leak again front cover and oil pan, leak on crank shaft rear main seal. Trans and engine dye found between. Rear seal leaking. Rattle noise at cold start, coming from turbo. Misfire at 2 and 3 cylinders. Blindside spot doesn't detect cars next to car. Due to the driver door being broken and unable to open it poses a safety hazard if car caught on fire or if an accident, unable to escape. Being a 2020-year vehicle, this should not be happening early on. All issues mentioned above are hazardous to my safety and others, including children.

Corrective Action:

7/31/23 Used 2020 Ford Escape was bought at Cecil Atkission Motors, it was deemed "fully functional, no present issues." 08/02/23 Tire issues, dealership inspected and found 2 screws in driver tire/failed alignment test. Also suddenly found oil pan and left axle seal leaking. Seal leaking and replaced. Front axle leaking. 12/08/23 Took Ford Escape to Ford Dealership due to broken popping driver door. Vibration while driving 70mph, inspected and the cause of it is front suspension and uneven tires given by Cecil Atkission Motors. Found oil leak again front cover and oil pan, leak on crank shaft rear main seal. Trans and engine dye found between. Rear seal leaking. Rattle noise at cold start, coming from turbo. Misfire at 2 and 3 cylinders. Blindside spot doesn't detect cars next to car. Due to the driver door being broken and unable to open it poses a safety hazard if car caught on fire or if an accident, unable to escape. Being a 2020-year vehicle, this should not be happening early on. All issues mentioned above are hazardous to my safety and others, including children.

Additional Notes:

7/31/23 Used 2020 Ford Escape was bought at Cecil Atkission Motors, it was deemed "fully functional, no present issues." 08/02/23 Tire issues, dealership inspected and found 2 screws in driver tire/failed alignment test. Also suddenly found oil pan and left axle seal leaking. Seal leaking and replaced. Front axle leaking. 12/08/23 Took Ford Escape to Ford Dealership due to broken popping driver door. Vibration while driving 70mph, inspected and the cause of it is front suspension and uneven tires given by Cecil Atkission Motors. Found oil leak again front cover and oil pan, leak on crank shaft rear main seal. Trans and engine dye found between. Rear seal leaking. Rattle noise at cold start, coming from turbo. Misfire at 2 and 3 cylinders. Blindside spot doesn't detect cars next to car. Due to the driver door being broken and unable to open it poses a safety hazard if car caught on fire or if an accident, unable to escape. Being a 2020-year vehicle, this should not be happening early on. All issues mentioned above are hazardous to my safety and others, including children.

Manufacturer: FORD
Mfg Campaign: 11564277
Notice Date: Jan 8, 2024
Recall Date: Jan 8, 2024
Ford Motor Company
Campaign: 11563979 Other
Jan 7, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

When opening and closing the driver's door, it makes a creaking sound. It will not open completely and will not stay open. In addition, the power windows seem to be affected. I have taken it to a dealership and they report that the door hinges welding has failed.

Corrective Action:

When opening and closing the driver's door, it makes a creaking sound. It will not open completely and will not stay open. In addition, the power windows seem to be affected. I have taken it to a dealership and they report that the door hinges welding has failed.

Additional Notes:

When opening and closing the driver's door, it makes a creaking sound. It will not open completely and will not stay open. In addition, the power windows seem to be affected. I have taken it to a dealership and they report that the door hinges welding has failed.

Manufacturer: FORD
Mfg Campaign: 11563979
Notice Date: Jan 7, 2024
Recall Date: Jan 7, 2024
Ford Motor Company
Campaign: 11564048 Other
Jan 7, 2024
Defect Description:

STRUCTURE:BODY

Potential Consequences:

Spot welds on the driver's side (left) door have failed, teh welds hold the door limiting arm attachment . Documented in NHTSA ID Number: 10201603 Manufacturer Communication Number: SSM 50150 Car has <30,000 miles and is a family vehicle, not high use nor commercial. Failure was recent <2 weeks after noises first appeared. All welds are noticeably failed from the outside of the door.

Corrective Action:

Spot welds on the driver's side (left) door have failed, teh welds hold the door limiting arm attachment . Documented in NHTSA ID Number: 10201603 Manufacturer Communication Number: SSM 50150 Car has <30,000 miles and is a family vehicle, not high use nor commercial. Failure was recent <2 weeks after noises first appeared. All welds are noticeably failed from the outside of the door.

Additional Notes:

Spot welds on the driver's side (left) door have failed, teh welds hold the door limiting arm attachment . Documented in NHTSA ID Number: 10201603 Manufacturer Communication Number: SSM 50150 Car has <30,000 miles and is a family vehicle, not high use nor commercial. Failure was recent <2 weeks after noises first appeared. All welds are noticeably failed from the outside of the door.

Manufacturer: FORD
Mfg Campaign: 11564048
Notice Date: Jan 7, 2024
Recall Date: Jan 7, 2024
Ford Motor Company
Campaign: 11563663 Other
Jan 5, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

The AWD module (LX6Z 7P238 AANP MODULE) went out on my 2020 Ford Escape. One day when starting my car several warnings popped up on the screen. The warnings were “AWD off”, “Pre-collision assist not available”, “Service Advanced Trac”, “AWD fault service required”, “Up hill assist not available” “Traction control system fault or not available?” and the wrench on the dashboard lit up. After googling the issue I found other 2020 Escape owners with the same problem. They all had to have the AWD MODULE replaced. Ford even recalled a select few 2020 Escapes for this issue, even though many more are having the same issue with not many miles on them. Called Ford to get in for a diagnostic and informed them what warnings were flashing. They confirmed it was the AWD MODULE causing the issue and replaced it. The cost was $835.14. Since AWD and traction control were disabled it made the vehicle dangerous to drive in slippery conditions. With the uphill assist disabled, that also made it more dangerous. The safety feature, Pre-collision assist, being disabled put my family and others in danger. Since replacing the Module all the warnings have stopped and everything seems to be back to normal. Ford is aware of this issue and is not taking responsibility for installing faulty AWD modules.

Corrective Action:

The AWD module (LX6Z 7P238 AANP MODULE) went out on my 2020 Ford Escape. One day when starting my car several warnings popped up on the screen. The warnings were “AWD off”, “Pre-collision assist not available”, “Service Advanced Trac”, “AWD fault service required”, “Up hill assist not available” “Traction control system fault or not available?” and the wrench on the dashboard lit up. After googling the issue I found other 2020 Escape owners with the same problem. They all had to have the AWD MODULE replaced. Ford even recalled a select few 2020 Escapes for this issue, even though many more are having the same issue with not many miles on them. Called Ford to get in for a diagnostic and informed them what warnings were flashing. They confirmed it was the AWD MODULE causing the issue and replaced it. The cost was $835.14. Since AWD and traction control were disabled it made the vehicle dangerous to drive in slippery conditions. With the uphill assist disabled, that also made it more dangerous. The safety feature, Pre-collision assist, being disabled put my family and others in danger. Since replacing the Module all the warnings have stopped and everything seems to be back to normal. Ford is aware of this issue and is not taking responsibility for installing faulty AWD modules.

Additional Notes:

The AWD module (LX6Z 7P238 AANP MODULE) went out on my 2020 Ford Escape. One day when starting my car several warnings popped up on the screen. The warnings were “AWD off”, “Pre-collision assist not available”, “Service Advanced Trac”, “AWD fault service required”, “Up hill assist not available” “Traction control system fault or not available?” and the wrench on the dashboard lit up. After googling the issue I found other 2020 Escape owners with the same problem. They all had to have the AWD MODULE replaced. Ford even recalled a select few 2020 Escapes for this issue, even though many more are having the same issue with not many miles on them. Called Ford to get in for a diagnostic and informed them what warnings were flashing. They confirmed it was the AWD MODULE causing the issue and replaced it. The cost was $835.14. Since AWD and traction control were disabled it made the vehicle dangerous to drive in slippery conditions. With the uphill assist disabled, that also made it more dangerous. The safety feature, Pre-collision assist, being disabled put my family and others in danger. Since replacing the Module all the warnings have stopped and everything seems to be back to normal. Ford is aware of this issue and is not taking responsibility for installing faulty AWD modules.

Manufacturer: FORD
Mfg Campaign: 11563663
Notice Date: Jan 5, 2024
Recall Date: Jan 5, 2024
Ford Motor Company
Campaign: 11563663 Other
Jan 5, 2024
Defect Description:

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Potential Consequences:

The AWD module (LX6Z 7P238 AANP MODULE) went out on my 2020 Ford Escape. One day when starting my car several warnings popped up on the screen. The warnings were “AWD off”, “Pre-collision assist not available”, “Service Advanced Trac”, “AWD fault service required”, “Up hill assist not available” “Traction control system fault or not available?” and the wrench on the dashboard lit up. After googling the issue I found other 2020 Escape owners with the same problem. They all had to have the AWD MODULE replaced. Ford even recalled a select few 2020 Escapes for this issue, even though many more are having the same issue with not many miles on them. Called Ford to get in for a diagnostic and informed them what warnings were flashing. They confirmed it was the AWD MODULE causing the issue and replaced it. The cost was $835.14. Since AWD and traction control were disabled it made the vehicle dangerous to drive in slippery conditions. With the uphill assist disabled, that also made it more dangerous. The safety feature, Pre-collision assist, being disabled put my family and others in danger. Since replacing the Module all the warnings have stopped and everything seems to be back to normal. Ford is aware of this issue and is not taking responsibility for installing faulty AWD modules.

Corrective Action:

The AWD module (LX6Z 7P238 AANP MODULE) went out on my 2020 Ford Escape. One day when starting my car several warnings popped up on the screen. The warnings were “AWD off”, “Pre-collision assist not available”, “Service Advanced Trac”, “AWD fault service required”, “Up hill assist not available” “Traction control system fault or not available?” and the wrench on the dashboard lit up. After googling the issue I found other 2020 Escape owners with the same problem. They all had to have the AWD MODULE replaced. Ford even recalled a select few 2020 Escapes for this issue, even though many more are having the same issue with not many miles on them. Called Ford to get in for a diagnostic and informed them what warnings were flashing. They confirmed it was the AWD MODULE causing the issue and replaced it. The cost was $835.14. Since AWD and traction control were disabled it made the vehicle dangerous to drive in slippery conditions. With the uphill assist disabled, that also made it more dangerous. The safety feature, Pre-collision assist, being disabled put my family and others in danger. Since replacing the Module all the warnings have stopped and everything seems to be back to normal. Ford is aware of this issue and is not taking responsibility for installing faulty AWD modules.

Additional Notes:

The AWD module (LX6Z 7P238 AANP MODULE) went out on my 2020 Ford Escape. One day when starting my car several warnings popped up on the screen. The warnings were “AWD off”, “Pre-collision assist not available”, “Service Advanced Trac”, “AWD fault service required”, “Up hill assist not available” “Traction control system fault or not available?” and the wrench on the dashboard lit up. After googling the issue I found other 2020 Escape owners with the same problem. They all had to have the AWD MODULE replaced. Ford even recalled a select few 2020 Escapes for this issue, even though many more are having the same issue with not many miles on them. Called Ford to get in for a diagnostic and informed them what warnings were flashing. They confirmed it was the AWD MODULE causing the issue and replaced it. The cost was $835.14. Since AWD and traction control were disabled it made the vehicle dangerous to drive in slippery conditions. With the uphill assist disabled, that also made it more dangerous. The safety feature, Pre-collision assist, being disabled put my family and others in danger. Since replacing the Module all the warnings have stopped and everything seems to be back to normal. Ford is aware of this issue and is not taking responsibility for installing faulty AWD modules.

Manufacturer: FORD
Mfg Campaign: 11563663
Notice Date: Jan 5, 2024
Recall Date: Jan 5, 2024
Ford Motor Company
Campaign: 11563663 Other
Jan 5, 2024
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The AWD module (LX6Z 7P238 AANP MODULE) went out on my 2020 Ford Escape. One day when starting my car several warnings popped up on the screen. The warnings were “AWD off”, “Pre-collision assist not available”, “Service Advanced Trac”, “AWD fault service required”, “Up hill assist not available” “Traction control system fault or not available?” and the wrench on the dashboard lit up. After googling the issue I found other 2020 Escape owners with the same problem. They all had to have the AWD MODULE replaced. Ford even recalled a select few 2020 Escapes for this issue, even though many more are having the same issue with not many miles on them. Called Ford to get in for a diagnostic and informed them what warnings were flashing. They confirmed it was the AWD MODULE causing the issue and replaced it. The cost was $835.14. Since AWD and traction control were disabled it made the vehicle dangerous to drive in slippery conditions. With the uphill assist disabled, that also made it more dangerous. The safety feature, Pre-collision assist, being disabled put my family and others in danger. Since replacing the Module all the warnings have stopped and everything seems to be back to normal. Ford is aware of this issue and is not taking responsibility for installing faulty AWD modules.

Corrective Action:

The AWD module (LX6Z 7P238 AANP MODULE) went out on my 2020 Ford Escape. One day when starting my car several warnings popped up on the screen. The warnings were “AWD off”, “Pre-collision assist not available”, “Service Advanced Trac”, “AWD fault service required”, “Up hill assist not available” “Traction control system fault or not available?” and the wrench on the dashboard lit up. After googling the issue I found other 2020 Escape owners with the same problem. They all had to have the AWD MODULE replaced. Ford even recalled a select few 2020 Escapes for this issue, even though many more are having the same issue with not many miles on them. Called Ford to get in for a diagnostic and informed them what warnings were flashing. They confirmed it was the AWD MODULE causing the issue and replaced it. The cost was $835.14. Since AWD and traction control were disabled it made the vehicle dangerous to drive in slippery conditions. With the uphill assist disabled, that also made it more dangerous. The safety feature, Pre-collision assist, being disabled put my family and others in danger. Since replacing the Module all the warnings have stopped and everything seems to be back to normal. Ford is aware of this issue and is not taking responsibility for installing faulty AWD modules.

Additional Notes:

The AWD module (LX6Z 7P238 AANP MODULE) went out on my 2020 Ford Escape. One day when starting my car several warnings popped up on the screen. The warnings were “AWD off”, “Pre-collision assist not available”, “Service Advanced Trac”, “AWD fault service required”, “Up hill assist not available” “Traction control system fault or not available?” and the wrench on the dashboard lit up. After googling the issue I found other 2020 Escape owners with the same problem. They all had to have the AWD MODULE replaced. Ford even recalled a select few 2020 Escapes for this issue, even though many more are having the same issue with not many miles on them. Called Ford to get in for a diagnostic and informed them what warnings were flashing. They confirmed it was the AWD MODULE causing the issue and replaced it. The cost was $835.14. Since AWD and traction control were disabled it made the vehicle dangerous to drive in slippery conditions. With the uphill assist disabled, that also made it more dangerous. The safety feature, Pre-collision assist, being disabled put my family and others in danger. Since replacing the Module all the warnings have stopped and everything seems to be back to normal. Ford is aware of this issue and is not taking responsibility for installing faulty AWD modules.

Manufacturer: FORD
Mfg Campaign: 11563663
Notice Date: Jan 5, 2024
Recall Date: Jan 5, 2024

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