Complaints & Recalls
Official Safety Recalls - Important!
72 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S76
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S72
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Mfg Campaign: 25S54
Recall Date: May 23, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
Mfg Campaign: 25S21
Recall Date: Mar 14, 2025
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24S79
Recall Date: Dec 20, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 24C39
Recall Date: Nov 8, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 24S33
Recall Date: May 10, 2024
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23S27
Recall Date: May 26, 2023
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S73
Recall Date: Nov 18, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S47
Recall Date: Jul 7, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S33
Recall Date: May 13, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S21
Recall Date: Mar 25, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21S02
Recall Date: Jan 15, 2021
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S59
Recall Date: Oct 15, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20C19
Recall Date: Sep 23, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S49
Recall Date: Sep 10, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S35
Recall Date: Jul 17, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19C07
Recall Date: Aug 28, 2019
Consumer Complaints
1.6K ComplaintsFord Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The driver's side door hinge/arm is broken. Sometimes the door cannot shut, sometimes it is very difficult to open. If this is the same issue as that reported by car and driver [XXX], then whoever drives the car could be at risk of the door coming open while the car is in motion. I took the car to my local Ford Dealer/Repair shop today. They said it isn't an issue they can handle: I have to take it to a body shop. I've taken it to 2 body shops. One believes the door must be replaced (for $3,900) and the other thinks he can fix it without replacing the door. The problem first started as a sound like plastic getting caught. Then it worsened (the weather here got worse as well-- down to -25). When the door was hard to open, I pushed it harder and then I started getting metal against metal noises. There were no warning lights on the dashboard at all. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The driver's side door hinge/arm is broken. Sometimes the door cannot shut, sometimes it is very difficult to open. If this is the same issue as that reported by car and driver [XXX], then whoever drives the car could be at risk of the door coming open while the car is in motion. I took the car to my local Ford Dealer/Repair shop today. They said it isn't an issue they can handle: I have to take it to a body shop. I've taken it to 2 body shops. One believes the door must be replaced (for $3,900) and the other thinks he can fix it without replacing the door. The problem first started as a sound like plastic getting caught. Then it worsened (the weather here got worse as well-- down to -25). When the door was hard to open, I pushed it harder and then I started getting metal against metal noises. There were no warning lights on the dashboard at all. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The driver's side door hinge/arm is broken. Sometimes the door cannot shut, sometimes it is very difficult to open. If this is the same issue as that reported by car and driver [XXX], then whoever drives the car could be at risk of the door coming open while the car is in motion. I took the car to my local Ford Dealer/Repair shop today. They said it isn't an issue they can handle: I have to take it to a body shop. I've taken it to 2 body shops. One believes the door must be replaced (for $3,900) and the other thinks he can fix it without replacing the door. The problem first started as a sound like plastic getting caught. Then it worsened (the weather here got worse as well-- down to -25). When the door was hard to open, I pushed it harder and then I started getting metal against metal noises. There were no warning lights on the dashboard at all. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11567072
Recall Date: Jan 22, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I am experiencing the piping sound on the drivers door arm as mention in the active investigation. I called the dealer and they want $4000 to put a whole new door on. The arm Barack also bust my window clips and now my drivers window will not go down as a result.
Corrective Action:
I am experiencing the piping sound on the drivers door arm as mention in the active investigation. I called the dealer and they want $4000 to put a whole new door on. The arm Barack also bust my window clips and now my drivers window will not go down as a result.
Additional Notes:
I am experiencing the piping sound on the drivers door arm as mention in the active investigation. I called the dealer and they want $4000 to put a whole new door on. The arm Barack also bust my window clips and now my drivers window will not go down as a result.
Mfg Campaign: 11567132
Recall Date: Jan 22, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Driver door popping and won’t shut. Welds broke off the hinge
Corrective Action:
Driver door popping and won’t shut. Welds broke off the hinge
Additional Notes:
Driver door popping and won’t shut. Welds broke off the hinge
Mfg Campaign: 11566852
Recall Date: Jan 21, 2024
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that the front driver’s side door failed to open and close as needed. The vehicle was taken to a dealer and the contact was informed to take the vehicle to a body shop to have the door serviced. The vehicle was taken to an independent mechanic where they discovered that the spot weld inside the door was defective, and the door needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 28,400.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that the front driver’s side door failed to open and close as needed. The vehicle was taken to a dealer and the contact was informed to take the vehicle to a body shop to have the door serviced. The vehicle was taken to an independent mechanic where they discovered that the spot weld inside the door was defective, and the door needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 28,400.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that the front driver’s side door failed to open and close as needed. The vehicle was taken to a dealer and the contact was informed to take the vehicle to a body shop to have the door serviced. The vehicle was taken to an independent mechanic where they discovered that the spot weld inside the door was defective, and the door needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 28,400.
Mfg Campaign: 11566541
Recall Date: Jan 19, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that the front driver’s side door failed to open and close as needed. The vehicle was taken to a dealer and the contact was informed to take the vehicle to a body shop to have the door serviced. The vehicle was taken to an independent mechanic where they discovered that the spot weld inside the door was defective, and the door needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 28,400.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that the front driver’s side door failed to open and close as needed. The vehicle was taken to a dealer and the contact was informed to take the vehicle to a body shop to have the door serviced. The vehicle was taken to an independent mechanic where they discovered that the spot weld inside the door was defective, and the door needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 28,400.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that the front driver’s side door failed to open and close as needed. The vehicle was taken to a dealer and the contact was informed to take the vehicle to a body shop to have the door serviced. The vehicle was taken to an independent mechanic where they discovered that the spot weld inside the door was defective, and the door needed to be replaced. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 28,400.
Mfg Campaign: 11566541
Recall Date: Jan 19, 2024
Ford Motor Company
Defect Description:
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that while opening the driver's front door, the contact heard a popping sound. In addition, the contact stated that when the door was closed, she heard the popping sound. The contact stated that several days later, while opening the door the popping sound was extremely loud and the door was difficult to close. The contact also stated that the driver's side front door was inoperable, and the window would not go up or down. The vehicle was taken to the dealer where it was diagnosed with failed check arm welding and that the driver's side front door needed to be replaced. The vehicle was not repaired. The contact was informed that the repair would not be covered under warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that while opening the driver's front door, the contact heard a popping sound. In addition, the contact stated that when the door was closed, she heard the popping sound. The contact stated that several days later, while opening the door the popping sound was extremely loud and the door was difficult to close. The contact also stated that the driver's side front door was inoperable, and the window would not go up or down. The vehicle was taken to the dealer where it was diagnosed with failed check arm welding and that the driver's side front door needed to be replaced. The vehicle was not repaired. The contact was informed that the repair would not be covered under warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that while opening the driver's front door, the contact heard a popping sound. In addition, the contact stated that when the door was closed, she heard the popping sound. The contact stated that several days later, while opening the door the popping sound was extremely loud and the door was difficult to close. The contact also stated that the driver's side front door was inoperable, and the window would not go up or down. The vehicle was taken to the dealer where it was diagnosed with failed check arm welding and that the driver's side front door needed to be replaced. The vehicle was not repaired. The contact was informed that the repair would not be covered under warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.
Mfg Campaign: 11566570
Recall Date: Jan 19, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that while opening the driver's front door, the contact heard a popping sound. In addition, the contact stated that when the door was closed, she heard the popping sound. The contact stated that several days later, while opening the door the popping sound was extremely loud and the door was difficult to close. The contact also stated that the driver's side front door was inoperable, and the window would not go up or down. The vehicle was taken to the dealer where it was diagnosed with failed check arm welding and that the driver's side front door needed to be replaced. The vehicle was not repaired. The contact was informed that the repair would not be covered under warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that while opening the driver's front door, the contact heard a popping sound. In addition, the contact stated that when the door was closed, she heard the popping sound. The contact stated that several days later, while opening the door the popping sound was extremely loud and the door was difficult to close. The contact also stated that the driver's side front door was inoperable, and the window would not go up or down. The vehicle was taken to the dealer where it was diagnosed with failed check arm welding and that the driver's side front door needed to be replaced. The vehicle was not repaired. The contact was informed that the repair would not be covered under warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that while opening the driver's front door, the contact heard a popping sound. In addition, the contact stated that when the door was closed, she heard the popping sound. The contact stated that several days later, while opening the door the popping sound was extremely loud and the door was difficult to close. The contact also stated that the driver's side front door was inoperable, and the window would not go up or down. The vehicle was taken to the dealer where it was diagnosed with failed check arm welding and that the driver's side front door needed to be replaced. The vehicle was not repaired. The contact was informed that the repair would not be covered under warranty. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.
Mfg Campaign: 11566570
Recall Date: Jan 19, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Driver's side door hinge is loose, making cracking sounds and hard to close. Also affecting the window operation - doesn't allow window to be rolled up.
Corrective Action:
Driver's side door hinge is loose, making cracking sounds and hard to close. Also affecting the window operation - doesn't allow window to be rolled up.
Additional Notes:
Driver's side door hinge is loose, making cracking sounds and hard to close. Also affecting the window operation - doesn't allow window to be rolled up.
Mfg Campaign: 11566287
Recall Date: Jan 18, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Door Hinge spot welds broken on the check arm moving freely causing loud noise in the driver door making it hard to operate and won't allow the window to roll down.
Corrective Action:
Door Hinge spot welds broken on the check arm moving freely causing loud noise in the driver door making it hard to operate and won't allow the window to roll down.
Additional Notes:
Door Hinge spot welds broken on the check arm moving freely causing loud noise in the driver door making it hard to operate and won't allow the window to roll down.
Mfg Campaign: 11566015
Recall Date: Jan 17, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2020 Ford Escape. The contact stated that when pressing the brake pedal while in reverse the vehicle would emit a loud howling noise. There were no warning lights. The vehicle was taken to the dealer where it was diagnosed that the bolt kit and spring kit for the brakes failed and needed to be replaced. The vehicle had not been repaired due to the parts being on backorder. The manufacturer had been made aware of the failure. The contact was referred to NHTSA to file a complaint. The failure mileage was 32,000.
Corrective Action:
The contact owns a 2020 Ford Escape. The contact stated that when pressing the brake pedal while in reverse the vehicle would emit a loud howling noise. There were no warning lights. The vehicle was taken to the dealer where it was diagnosed that the bolt kit and spring kit for the brakes failed and needed to be replaced. The vehicle had not been repaired due to the parts being on backorder. The manufacturer had been made aware of the failure. The contact was referred to NHTSA to file a complaint. The failure mileage was 32,000.
Additional Notes:
The contact owns a 2020 Ford Escape. The contact stated that when pressing the brake pedal while in reverse the vehicle would emit a loud howling noise. There were no warning lights. The vehicle was taken to the dealer where it was diagnosed that the bolt kit and spring kit for the brakes failed and needed to be replaced. The vehicle had not been repaired due to the parts being on backorder. The manufacturer had been made aware of the failure. The contact was referred to NHTSA to file a complaint. The failure mileage was 32,000.
Mfg Campaign: 11566112
Recall Date: Jan 17, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The driver side door of my 2020 Ford Escape is making a popping noise as the door opens and closes. I have researched that this may be caused by cracks or broken spot welds in the left front door at the check arm attachment point in the door assembly.
Corrective Action:
The driver side door of my 2020 Ford Escape is making a popping noise as the door opens and closes. I have researched that this may be caused by cracks or broken spot welds in the left front door at the check arm attachment point in the door assembly.
Additional Notes:
The driver side door of my 2020 Ford Escape is making a popping noise as the door opens and closes. I have researched that this may be caused by cracks or broken spot welds in the left front door at the check arm attachment point in the door assembly.
Mfg Campaign: 11565878
Recall Date: Jan 16, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle is one of the 2020 Ford Escapes with the broken spot welds on the door control arm. I can no longer operate the driver-side window and Ford wants $2500 to replace the door.
Corrective Action:
My vehicle is one of the 2020 Ford Escapes with the broken spot welds on the door control arm. I can no longer operate the driver-side window and Ford wants $2500 to replace the door.
Additional Notes:
My vehicle is one of the 2020 Ford Escapes with the broken spot welds on the door control arm. I can no longer operate the driver-side window and Ford wants $2500 to replace the door.
Mfg Campaign: 11565890
Recall Date: Jan 16, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Approximately 1/4/2024 The front drivers side door is broken. The bolts broke off on the inside.I had no prior warning, I went to open my door and a huge clunk sound happened and it was difficult to open , there was friction ,opening it all the way is causing friction and I don’t want the door to fall off. Also it’s causing the automatic window not to work now , that only is opening half way . I took it to the dealer to assess the problem and it’s the left door asy , I looked this up online and it’s stating Ford is aware of this problem but still hasn’t issued a recall. I do not want my door to fall off , especially if I’m driving and this happened . This is also a huge financial burden on anyone , please can you help with this situation . Thank you
Corrective Action:
Approximately 1/4/2024 The front drivers side door is broken. The bolts broke off on the inside.I had no prior warning, I went to open my door and a huge clunk sound happened and it was difficult to open , there was friction ,opening it all the way is causing friction and I don’t want the door to fall off. Also it’s causing the automatic window not to work now , that only is opening half way . I took it to the dealer to assess the problem and it’s the left door asy , I looked this up online and it’s stating Ford is aware of this problem but still hasn’t issued a recall. I do not want my door to fall off , especially if I’m driving and this happened . This is also a huge financial burden on anyone , please can you help with this situation . Thank you
Additional Notes:
Approximately 1/4/2024 The front drivers side door is broken. The bolts broke off on the inside.I had no prior warning, I went to open my door and a huge clunk sound happened and it was difficult to open , there was friction ,opening it all the way is causing friction and I don’t want the door to fall off. Also it’s causing the automatic window not to work now , that only is opening half way . I took it to the dealer to assess the problem and it’s the left door asy , I looked this up online and it’s stating Ford is aware of this problem but still hasn’t issued a recall. I do not want my door to fall off , especially if I’m driving and this happened . This is also a huge financial burden on anyone , please can you help with this situation . Thank you
Mfg Campaign: 11565535
Recall Date: Jan 15, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Approximately 1/4/2024 The front drivers side door is broken. The bolts broke off on the inside.I had no prior warning, I went to open my door and a huge clunk sound happened and it was difficult to open , there was friction ,opening it all the way is causing friction and I don’t want the door to fall off. Also it’s causing the automatic window not to work now , that only is opening half way . I took it to the dealer to assess the problem and it’s the left door asy , I looked this up online and it’s stating Ford is aware of this problem but still hasn’t issued a recall. I do not want my door to fall off , especially if I’m driving and this happened . This is also a huge financial burden on anyone , please can you help with this situation . Thank you
Corrective Action:
Approximately 1/4/2024 The front drivers side door is broken. The bolts broke off on the inside.I had no prior warning, I went to open my door and a huge clunk sound happened and it was difficult to open , there was friction ,opening it all the way is causing friction and I don’t want the door to fall off. Also it’s causing the automatic window not to work now , that only is opening half way . I took it to the dealer to assess the problem and it’s the left door asy , I looked this up online and it’s stating Ford is aware of this problem but still hasn’t issued a recall. I do not want my door to fall off , especially if I’m driving and this happened . This is also a huge financial burden on anyone , please can you help with this situation . Thank you
Additional Notes:
Approximately 1/4/2024 The front drivers side door is broken. The bolts broke off on the inside.I had no prior warning, I went to open my door and a huge clunk sound happened and it was difficult to open , there was friction ,opening it all the way is causing friction and I don’t want the door to fall off. Also it’s causing the automatic window not to work now , that only is opening half way . I took it to the dealer to assess the problem and it’s the left door asy , I looked this up online and it’s stating Ford is aware of this problem but still hasn’t issued a recall. I do not want my door to fall off , especially if I’m driving and this happened . This is also a huge financial burden on anyone , please can you help with this situation . Thank you
Mfg Campaign: 11565535
Recall Date: Jan 15, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Approximately 1/4/2024 The front drivers side door is broken. The bolts broke off on the inside.I had no prior warning, I went to open my door and a huge clunk sound happened and it was difficult to open , there was friction ,opening it all the way is causing friction and I don’t want the door to fall off. Also it’s causing the automatic window not to work now , that only is opening half way . I took it to the dealer to assess the problem and it’s the left door asy , I looked this up online and it’s stating Ford is aware of this problem but still hasn’t issued a recall. I do not want my door to fall off , especially if I’m driving and this happened . This is also a huge financial burden on anyone , please can you help with this situation . Thank you
Corrective Action:
Approximately 1/4/2024 The front drivers side door is broken. The bolts broke off on the inside.I had no prior warning, I went to open my door and a huge clunk sound happened and it was difficult to open , there was friction ,opening it all the way is causing friction and I don’t want the door to fall off. Also it’s causing the automatic window not to work now , that only is opening half way . I took it to the dealer to assess the problem and it’s the left door asy , I looked this up online and it’s stating Ford is aware of this problem but still hasn’t issued a recall. I do not want my door to fall off , especially if I’m driving and this happened . This is also a huge financial burden on anyone , please can you help with this situation . Thank you
Additional Notes:
Approximately 1/4/2024 The front drivers side door is broken. The bolts broke off on the inside.I had no prior warning, I went to open my door and a huge clunk sound happened and it was difficult to open , there was friction ,opening it all the way is causing friction and I don’t want the door to fall off. Also it’s causing the automatic window not to work now , that only is opening half way . I took it to the dealer to assess the problem and it’s the left door asy , I looked this up online and it’s stating Ford is aware of this problem but still hasn’t issued a recall. I do not want my door to fall off , especially if I’m driving and this happened . This is also a huge financial burden on anyone , please can you help with this situation . Thank you
Mfg Campaign: 11565535
Recall Date: Jan 15, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The door hinge on the driver side of my 2020 Ford escape snapped causing damage to my window. The spot welds broke. Even though Ford is aware that this is an ongoing problem with this make and model and I pay for an extended warranty. They refused to cover this and are telling me I have to pay for it out of pocket. This door hinge broke about a month ago and I called Ford and they told me that they would not cover it at all. I even called corporate office for Ford and they told me they would not cover it upon bringing my vehicle to formula Ford in Rutland Vermont to have inspected. They refuse to inspect my car, took it to a body shop to have an estimate provided to me and said that they might be able to have Ford cover it upon getting the estimate and contacting ford They refused to pay for it repair and will not inspect my car . I feel that this is unfair since it’s nothing I did to break this door. It’s just really crappy craftsmanship.
Corrective Action:
The door hinge on the driver side of my 2020 Ford escape snapped causing damage to my window. The spot welds broke. Even though Ford is aware that this is an ongoing problem with this make and model and I pay for an extended warranty. They refused to cover this and are telling me I have to pay for it out of pocket. This door hinge broke about a month ago and I called Ford and they told me that they would not cover it at all. I even called corporate office for Ford and they told me they would not cover it upon bringing my vehicle to formula Ford in Rutland Vermont to have inspected. They refuse to inspect my car, took it to a body shop to have an estimate provided to me and said that they might be able to have Ford cover it upon getting the estimate and contacting ford They refused to pay for it repair and will not inspect my car . I feel that this is unfair since it’s nothing I did to break this door. It’s just really crappy craftsmanship.
Additional Notes:
The door hinge on the driver side of my 2020 Ford escape snapped causing damage to my window. The spot welds broke. Even though Ford is aware that this is an ongoing problem with this make and model and I pay for an extended warranty. They refused to cover this and are telling me I have to pay for it out of pocket. This door hinge broke about a month ago and I called Ford and they told me that they would not cover it at all. I even called corporate office for Ford and they told me they would not cover it upon bringing my vehicle to formula Ford in Rutland Vermont to have inspected. They refuse to inspect my car, took it to a body shop to have an estimate provided to me and said that they might be able to have Ford cover it upon getting the estimate and contacting ford They refused to pay for it repair and will not inspect my car . I feel that this is unfair since it’s nothing I did to break this door. It’s just really crappy craftsmanship.
Mfg Campaign: 11565624
Recall Date: Jan 15, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
2020 Ford Escape has a broken spot weld in the drivers door. First the door would stick when opening and closing then it would not close. This cost us a tow to the dealership and from there to a collision shop. My warranty ran out on Feb. 27 this occurred in April on Easter Sunday. I contacted Ford support about the matter, several times, and wrote letters to the Ford Corporation because the cost of this repair should not fall on me this is a known problem to Ford. I have a copy of the paper work that Ford sent out to repair shops detailing the problem. This defect happened in the factory it was not caused by me. In order to close the driver's door I could only roll my window down a few inches. Every time I went to a drive through I had to open my door to do business, rain or shin and embarrassing. I asked the repair shop to help me with the window issue so they removed a part in the door. Now I have to hang on to the door when opening because it will fly open. This defect is a Ford defect and the consumer should not be held responsible. Since my car went to the shop they have had many others come in with same problem, if they are still under warranty door is paid for. But not mine! We even bought the EasyCare to cover future car trouble and guess what the inside of door not covered. I have notes and letters to show my attempt to get Ford to own up to their mistake They can afford it more than me.
Corrective Action:
2020 Ford Escape has a broken spot weld in the drivers door. First the door would stick when opening and closing then it would not close. This cost us a tow to the dealership and from there to a collision shop. My warranty ran out on Feb. 27 this occurred in April on Easter Sunday. I contacted Ford support about the matter, several times, and wrote letters to the Ford Corporation because the cost of this repair should not fall on me this is a known problem to Ford. I have a copy of the paper work that Ford sent out to repair shops detailing the problem. This defect happened in the factory it was not caused by me. In order to close the driver's door I could only roll my window down a few inches. Every time I went to a drive through I had to open my door to do business, rain or shin and embarrassing. I asked the repair shop to help me with the window issue so they removed a part in the door. Now I have to hang on to the door when opening because it will fly open. This defect is a Ford defect and the consumer should not be held responsible. Since my car went to the shop they have had many others come in with same problem, if they are still under warranty door is paid for. But not mine! We even bought the EasyCare to cover future car trouble and guess what the inside of door not covered. I have notes and letters to show my attempt to get Ford to own up to their mistake They can afford it more than me.
Additional Notes:
2020 Ford Escape has a broken spot weld in the drivers door. First the door would stick when opening and closing then it would not close. This cost us a tow to the dealership and from there to a collision shop. My warranty ran out on Feb. 27 this occurred in April on Easter Sunday. I contacted Ford support about the matter, several times, and wrote letters to the Ford Corporation because the cost of this repair should not fall on me this is a known problem to Ford. I have a copy of the paper work that Ford sent out to repair shops detailing the problem. This defect happened in the factory it was not caused by me. In order to close the driver's door I could only roll my window down a few inches. Every time I went to a drive through I had to open my door to do business, rain or shin and embarrassing. I asked the repair shop to help me with the window issue so they removed a part in the door. Now I have to hang on to the door when opening because it will fly open. This defect is a Ford defect and the consumer should not be held responsible. Since my car went to the shop they have had many others come in with same problem, if they are still under warranty door is paid for. But not mine! We even bought the EasyCare to cover future car trouble and guess what the inside of door not covered. I have notes and letters to show my attempt to get Ford to own up to their mistake They can afford it more than me.
Mfg Campaign: 11565661
Recall Date: Jan 15, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Drivers side Front door pops when you open or close it drivers side window won’t let down all the way lift gate doesn’t work most of the time but the most scary issue is riding down the road radio screen will read turn engine on or shut off to save battery this car is only 3 years old I shouldn’t have these kind of issues
Corrective Action:
Drivers side Front door pops when you open or close it drivers side window won’t let down all the way lift gate doesn’t work most of the time but the most scary issue is riding down the road radio screen will read turn engine on or shut off to save battery this car is only 3 years old I shouldn’t have these kind of issues
Additional Notes:
Drivers side Front door pops when you open or close it drivers side window won’t let down all the way lift gate doesn’t work most of the time but the most scary issue is riding down the road radio screen will read turn engine on or shut off to save battery this car is only 3 years old I shouldn’t have these kind of issues
Mfg Campaign: 11565462
Recall Date: Jan 14, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Drivers side Front door pops when you open or close it drivers side window won’t let down all the way lift gate doesn’t work most of the time but the most scary issue is riding down the road radio screen will read turn engine on or shut off to save battery this car is only 3 years old I shouldn’t have these kind of issues
Corrective Action:
Drivers side Front door pops when you open or close it drivers side window won’t let down all the way lift gate doesn’t work most of the time but the most scary issue is riding down the road radio screen will read turn engine on or shut off to save battery this car is only 3 years old I shouldn’t have these kind of issues
Additional Notes:
Drivers side Front door pops when you open or close it drivers side window won’t let down all the way lift gate doesn’t work most of the time but the most scary issue is riding down the road radio screen will read turn engine on or shut off to save battery this car is only 3 years old I shouldn’t have these kind of issues
Mfg Campaign: 11565462
Recall Date: Jan 14, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I own a 2020 Ford Escape. While entering the vehicle through the driver's side door, the door made an abnormal popping sound while being opened. The passenger’s side front door also made the abnormal popping sound while being opened. I have been informed by my repair shop that the doors will need to be replaced. I took to my local dealership, Kindle Ford and they informed me that the vehicle is out of warranty as the mileage is at 40,000 miles.
Corrective Action:
I own a 2020 Ford Escape. While entering the vehicle through the driver's side door, the door made an abnormal popping sound while being opened. The passenger’s side front door also made the abnormal popping sound while being opened. I have been informed by my repair shop that the doors will need to be replaced. I took to my local dealership, Kindle Ford and they informed me that the vehicle is out of warranty as the mileage is at 40,000 miles.
Additional Notes:
I own a 2020 Ford Escape. While entering the vehicle through the driver's side door, the door made an abnormal popping sound while being opened. The passenger’s side front door also made the abnormal popping sound while being opened. I have been informed by my repair shop that the doors will need to be replaced. I took to my local dealership, Kindle Ford and they informed me that the vehicle is out of warranty as the mileage is at 40,000 miles.
Mfg Campaign: 11565130
Recall Date: Jan 12, 2024
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