Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape and Lincoln MKC vehicles. These vehicles may be equipped with incorrect front brake hoses that may chafe against other components, possibly resulting in a brake fluid leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 18S04
Recall Date: Feb 12, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2018 Ford Escape vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S44
Recall Date: Dec 18, 2017
Consumer Complaints
1.7K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
My check engine light has come on and was first diagnosed as a crank shaft tube that needed to be replaced. That was done 6/19 and I paid $411.29 for the repair. I had to bring the car back today because the check engine light came on again. I received a voice mail stating that the same error code came up, but inspection shows the crank shaft tube with no problems. The voice mail said it’s most likely an evap problem, but it’s hard to find. I was asked if I wanted to drive the car until I have “drive ability issues”. According to vehicle history.com this is a known issue for this model and Ford refuses to issue a recall and this issue may result in the need for a complete engine replacement. I shouldn’t be asked to drive a vehicle that has a leak that could cause the engine to break or blow up, until I have drive ability issues risking my safety. The car already had a burning smell as I was driving it to the dealership. I am asking for your assistance in getting Ford to do the right thing for myself and everyone else who has this make and model of vehicle. Please let me know how I can send you the voice mail. Thank you.
Corrective Action:
My check engine light has come on and was first diagnosed as a crank shaft tube that needed to be replaced. That was done 6/19 and I paid $411.29 for the repair. I had to bring the car back today because the check engine light came on again. I received a voice mail stating that the same error code came up, but inspection shows the crank shaft tube with no problems. The voice mail said it’s most likely an evap problem, but it’s hard to find. I was asked if I wanted to drive the car until I have “drive ability issues”. According to vehicle history.com this is a known issue for this model and Ford refuses to issue a recall and this issue may result in the need for a complete engine replacement. I shouldn’t be asked to drive a vehicle that has a leak that could cause the engine to break or blow up, until I have drive ability issues risking my safety. The car already had a burning smell as I was driving it to the dealership. I am asking for your assistance in getting Ford to do the right thing for myself and everyone else who has this make and model of vehicle. Please let me know how I can send you the voice mail. Thank you.
Additional Notes:
My check engine light has come on and was first diagnosed as a crank shaft tube that needed to be replaced. That was done 6/19 and I paid $411.29 for the repair. I had to bring the car back today because the check engine light came on again. I received a voice mail stating that the same error code came up, but inspection shows the crank shaft tube with no problems. The voice mail said it’s most likely an evap problem, but it’s hard to find. I was asked if I wanted to drive the car until I have “drive ability issues”. According to vehicle history.com this is a known issue for this model and Ford refuses to issue a recall and this issue may result in the need for a complete engine replacement. I shouldn’t be asked to drive a vehicle that has a leak that could cause the engine to break or blow up, until I have drive ability issues risking my safety. The car already had a burning smell as I was driving it to the dealership. I am asking for your assistance in getting Ford to do the right thing for myself and everyone else who has this make and model of vehicle. Please let me know how I can send you the voice mail. Thank you.
Mfg Campaign: 11534898
Recall Date: Jul 27, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I purchased my 2018 Ford Escape with brand new in February 2018. My vehicle only has 35,279 miles on it at the time of the incident. On 17JUL2023 my check engine light came on. The AutoNation Ford dealership did not have any appointment available until 24JUL2023. I did not drive the vehicle again until that day to get it to the dealership the vehicle was shaking and could not go above 20 mph. Once checked in they diagnosed it as "P0303 misfire on cylinder3, coolant leaking into cylinder3 recommend engine replacement." The vehicle could breakdown at any moment if driven and further damage done to the transmission. Articles and lawsuit are all over this issue and ford has still has no recalls for this manufacture failure and they refuse to help compensate for any costs.
Corrective Action:
I purchased my 2018 Ford Escape with brand new in February 2018. My vehicle only has 35,279 miles on it at the time of the incident. On 17JUL2023 my check engine light came on. The AutoNation Ford dealership did not have any appointment available until 24JUL2023. I did not drive the vehicle again until that day to get it to the dealership the vehicle was shaking and could not go above 20 mph. Once checked in they diagnosed it as "P0303 misfire on cylinder3, coolant leaking into cylinder3 recommend engine replacement." The vehicle could breakdown at any moment if driven and further damage done to the transmission. Articles and lawsuit are all over this issue and ford has still has no recalls for this manufacture failure and they refuse to help compensate for any costs.
Additional Notes:
I purchased my 2018 Ford Escape with brand new in February 2018. My vehicle only has 35,279 miles on it at the time of the incident. On 17JUL2023 my check engine light came on. The AutoNation Ford dealership did not have any appointment available until 24JUL2023. I did not drive the vehicle again until that day to get it to the dealership the vehicle was shaking and could not go above 20 mph. Once checked in they diagnosed it as "P0303 misfire on cylinder3, coolant leaking into cylinder3 recommend engine replacement." The vehicle could breakdown at any moment if driven and further damage done to the transmission. Articles and lawsuit are all over this issue and ford has still has no recalls for this manufacture failure and they refuse to help compensate for any costs.
Mfg Campaign: 11534294
Recall Date: Jul 25, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while parking into a parking space, the vehicle accelerated at high speed. The contact was not sure if a warning light was displayed or illuminated. The vehicle drove over the curb striking several shopping carts and coming to a complete stop, causing front-end damages to the vehicle. The contact suffered a bruise to the chest due to the seat belt but did not seek medical attention. A police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was filed. The failure mileage was 60,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while parking into a parking space, the vehicle accelerated at high speed. The contact was not sure if a warning light was displayed or illuminated. The vehicle drove over the curb striking several shopping carts and coming to a complete stop, causing front-end damages to the vehicle. The contact suffered a bruise to the chest due to the seat belt but did not seek medical attention. A police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was filed. The failure mileage was 60,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while parking into a parking space, the vehicle accelerated at high speed. The contact was not sure if a warning light was displayed or illuminated. The vehicle drove over the curb striking several shopping carts and coming to a complete stop, causing front-end damages to the vehicle. The contact suffered a bruise to the chest due to the seat belt but did not seek medical attention. A police report was not filed. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was filed. The failure mileage was 60,000.
Mfg Campaign: 11534386
Recall Date: Jul 25, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 55 MPH, the check engine warning light illuminated, and the vehicle started shaking violently. The contact stated that there was smoke inside the vehicle. The accelerator pedal failed to depress as needed and the vehicle stalled. The vehicle was towed to an independent mechanic, who referred her to the dealer. The vehicle was towed to a local dealer, where it was diagnosed that coolant was leaking into the cylinders. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 58,480.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 55 MPH, the check engine warning light illuminated, and the vehicle started shaking violently. The contact stated that there was smoke inside the vehicle. The accelerator pedal failed to depress as needed and the vehicle stalled. The vehicle was towed to an independent mechanic, who referred her to the dealer. The vehicle was towed to a local dealer, where it was diagnosed that coolant was leaking into the cylinders. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 58,480.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving approximately 55 MPH, the check engine warning light illuminated, and the vehicle started shaking violently. The contact stated that there was smoke inside the vehicle. The accelerator pedal failed to depress as needed and the vehicle stalled. The vehicle was towed to an independent mechanic, who referred her to the dealer. The vehicle was towed to a local dealer, where it was diagnosed that coolant was leaking into the cylinders. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 58,480.
Mfg Campaign: 11534028
Recall Date: Jul 24, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while starting the vehicle, the check engine warning light illuminated and started blinking. The vehicle was taken to an independent mechanic who stated that coolant was leaking into the cylinders causing cylinder #2 to misfire. The contact was informed that the engine block needed to be replaced. The contact was referred to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the vehicle needed to be diagnosed. The contact was referred to the NHTSA Hotline. The failure mileage was 93,361.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while starting the vehicle, the check engine warning light illuminated and started blinking. The vehicle was taken to an independent mechanic who stated that coolant was leaking into the cylinders causing cylinder #2 to misfire. The contact was informed that the engine block needed to be replaced. The contact was referred to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the vehicle needed to be diagnosed. The contact was referred to the NHTSA Hotline. The failure mileage was 93,361.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while starting the vehicle, the check engine warning light illuminated and started blinking. The vehicle was taken to an independent mechanic who stated that coolant was leaking into the cylinders causing cylinder #2 to misfire. The contact was informed that the engine block needed to be replaced. The contact was referred to the manufacturer for assistance. The vehicle was not repaired. The manufacturer was contacted and informed the contact that the vehicle needed to be diagnosed. The contact was referred to the NHTSA Hotline. The failure mileage was 93,361.
Mfg Campaign: 11534210
Recall Date: Jul 24, 2023
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
Poor lug nut design I’m sure the dealership impacted these nuts on and did follow proper torque recommendations. Had a flat and can’t remove the tire without having to destroy the lug nut or pay a big expense to tow and fix it outrageous this is a known issue with these nuts I promise the dealership doesn’t follow proper procedures torque wise.
Corrective Action:
Poor lug nut design I’m sure the dealership impacted these nuts on and did follow proper torque recommendations. Had a flat and can’t remove the tire without having to destroy the lug nut or pay a big expense to tow and fix it outrageous this is a known issue with these nuts I promise the dealership doesn’t follow proper procedures torque wise.
Additional Notes:
Poor lug nut design I’m sure the dealership impacted these nuts on and did follow proper torque recommendations. Had a flat and can’t remove the tire without having to destroy the lug nut or pay a big expense to tow and fix it outrageous this is a known issue with these nuts I promise the dealership doesn’t follow proper procedures torque wise.
Mfg Campaign: 11533892
Recall Date: Jul 23, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I own a 2018 Ford Escape SE. In May, I started my car & it shook, the check engine light started blinking. I took it to Auto Zone for a diagnostic; diagnostic trouble codes Power Train System - P0302/ cylinder 2 misfire detected & Anti-Lock Brake System (No Code) /Service Interval Light. I was told to replace the spark plugs & ignition coil. I took it to an independent mechanic, sparks plugs & coil were replaced. The check engine light off. Notice I was using more gas. 2 weeks later, check engine light came on, car started shaking. I took it to Auto Zone for another diagnostic & was told the same thing, issue with the spark plugs and coil, misfire for cylinder 2. July 14, took it to the dealership for an oil change; I was told the coolant was below level/ low. In my Ford Pass App, I received an alert; I decided to sign in into my FORD ACCOUNT, where I have my cars registered. I saw an alert with the following messages: 1 * Recalls: You're all set! There are no recalls for your vehicle. 2 * CSP (Customer Satisfaction Program 19B37 will be in effect until November 30,2022, regardless of mileage. Coverage is automatically transferred to subsequent owners. Additionally, if engine damage has occurred due to coolant intrusion, Ford Motor Company is providing a one-time repair of the engine short block. I called Mac Haik Ford Dealership and notify them of the issue. They wanted to charge me $155 just for a diagnostic. I told then that according to Campaign #21N12, I'm not suppose to be charge. I left my vehicle at the dealership for the diagnostic and at 3:54pm, I received a message for the service adviser telling me this "Hello this is [XXX] with Mac Haik Ford. The technician has looked at your vehicle & it is coolant intrusion. We have ordered parts, and we will be going into Monday with your vehicle. I will touch base with you again on Monday, have a great weekend. My car could have overheated & could have been stranded on the freeway or could have been in an accident INFORMATION REDACTED PURSUANT TO THE FREEDOM OF
Corrective Action:
I own a 2018 Ford Escape SE. In May, I started my car & it shook, the check engine light started blinking. I took it to Auto Zone for a diagnostic; diagnostic trouble codes Power Train System - P0302/ cylinder 2 misfire detected & Anti-Lock Brake System (No Code) /Service Interval Light. I was told to replace the spark plugs & ignition coil. I took it to an independent mechanic, sparks plugs & coil were replaced. The check engine light off. Notice I was using more gas. 2 weeks later, check engine light came on, car started shaking. I took it to Auto Zone for another diagnostic & was told the same thing, issue with the spark plugs and coil, misfire for cylinder 2. July 14, took it to the dealership for an oil change; I was told the coolant was below level/ low. In my Ford Pass App, I received an alert; I decided to sign in into my FORD ACCOUNT, where I have my cars registered. I saw an alert with the following messages: 1 * Recalls: You're all set! There are no recalls for your vehicle. 2 * CSP (Customer Satisfaction Program 19B37 will be in effect until November 30,2022, regardless of mileage. Coverage is automatically transferred to subsequent owners. Additionally, if engine damage has occurred due to coolant intrusion, Ford Motor Company is providing a one-time repair of the engine short block. I called Mac Haik Ford Dealership and notify them of the issue. They wanted to charge me $155 just for a diagnostic. I told then that according to Campaign #21N12, I'm not suppose to be charge. I left my vehicle at the dealership for the diagnostic and at 3:54pm, I received a message for the service adviser telling me this "Hello this is [XXX] with Mac Haik Ford. The technician has looked at your vehicle & it is coolant intrusion. We have ordered parts, and we will be going into Monday with your vehicle. I will touch base with you again on Monday, have a great weekend. My car could have overheated & could have been stranded on the freeway or could have been in an accident INFORMATION REDACTED PURSUANT TO THE FREEDOM OF
Additional Notes:
I own a 2018 Ford Escape SE. In May, I started my car & it shook, the check engine light started blinking. I took it to Auto Zone for a diagnostic; diagnostic trouble codes Power Train System - P0302/ cylinder 2 misfire detected & Anti-Lock Brake System (No Code) /Service Interval Light. I was told to replace the spark plugs & ignition coil. I took it to an independent mechanic, sparks plugs & coil were replaced. The check engine light off. Notice I was using more gas. 2 weeks later, check engine light came on, car started shaking. I took it to Auto Zone for another diagnostic & was told the same thing, issue with the spark plugs and coil, misfire for cylinder 2. July 14, took it to the dealership for an oil change; I was told the coolant was below level/ low. In my Ford Pass App, I received an alert; I decided to sign in into my FORD ACCOUNT, where I have my cars registered. I saw an alert with the following messages: 1 * Recalls: You're all set! There are no recalls for your vehicle. 2 * CSP (Customer Satisfaction Program 19B37 will be in effect until November 30,2022, regardless of mileage. Coverage is automatically transferred to subsequent owners. Additionally, if engine damage has occurred due to coolant intrusion, Ford Motor Company is providing a one-time repair of the engine short block. I called Mac Haik Ford Dealership and notify them of the issue. They wanted to charge me $155 just for a diagnostic. I told then that according to Campaign #21N12, I'm not suppose to be charge. I left my vehicle at the dealership for the diagnostic and at 3:54pm, I received a message for the service adviser telling me this "Hello this is [XXX] with Mac Haik Ford. The technician has looked at your vehicle & it is coolant intrusion. We have ordered parts, and we will be going into Monday with your vehicle. I will touch base with you again on Monday, have a great weekend. My car could have overheated & could have been stranded on the freeway or could have been in an accident INFORMATION REDACTED PURSUANT TO THE FREEDOM OF
Mfg Campaign: 11533835
Recall Date: Jul 22, 2023
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I own a 2018 Ford Escape SE. In May, I started my car & it shook, the check engine light started blinking. I took it to Auto Zone for a diagnostic; diagnostic trouble codes Power Train System - P0302/ cylinder 2 misfire detected & Anti-Lock Brake System (No Code) /Service Interval Light. I was told to replace the spark plugs & ignition coil. I took it to an independent mechanic, sparks plugs & coil were replaced. The check engine light off. Notice I was using more gas. 2 weeks later, check engine light came on, car started shaking. I took it to Auto Zone for another diagnostic & was told the same thing, issue with the spark plugs and coil, misfire for cylinder 2. July 14, took it to the dealership for an oil change; I was told the coolant was below level/ low. In my Ford Pass App, I received an alert; I decided to sign in into my FORD ACCOUNT, where I have my cars registered. I saw an alert with the following messages: 1 * Recalls: You're all set! There are no recalls for your vehicle. 2 * CSP (Customer Satisfaction Program 19B37 will be in effect until November 30,2022, regardless of mileage. Coverage is automatically transferred to subsequent owners. Additionally, if engine damage has occurred due to coolant intrusion, Ford Motor Company is providing a one-time repair of the engine short block. I called Mac Haik Ford Dealership and notify them of the issue. They wanted to charge me $155 just for a diagnostic. I told then that according to Campaign #21N12, I'm not suppose to be charge. I left my vehicle at the dealership for the diagnostic and at 3:54pm, I received a message for the service adviser telling me this "Hello this is [XXX] with Mac Haik Ford. The technician has looked at your vehicle & it is coolant intrusion. We have ordered parts, and we will be going into Monday with your vehicle. I will touch base with you again on Monday, have a great weekend. My car could have overheated & could have been stranded on the freeway or could have been in an accident INFORMATION REDACTED PURSUANT TO THE FREEDOM OF
Corrective Action:
I own a 2018 Ford Escape SE. In May, I started my car & it shook, the check engine light started blinking. I took it to Auto Zone for a diagnostic; diagnostic trouble codes Power Train System - P0302/ cylinder 2 misfire detected & Anti-Lock Brake System (No Code) /Service Interval Light. I was told to replace the spark plugs & ignition coil. I took it to an independent mechanic, sparks plugs & coil were replaced. The check engine light off. Notice I was using more gas. 2 weeks later, check engine light came on, car started shaking. I took it to Auto Zone for another diagnostic & was told the same thing, issue with the spark plugs and coil, misfire for cylinder 2. July 14, took it to the dealership for an oil change; I was told the coolant was below level/ low. In my Ford Pass App, I received an alert; I decided to sign in into my FORD ACCOUNT, where I have my cars registered. I saw an alert with the following messages: 1 * Recalls: You're all set! There are no recalls for your vehicle. 2 * CSP (Customer Satisfaction Program 19B37 will be in effect until November 30,2022, regardless of mileage. Coverage is automatically transferred to subsequent owners. Additionally, if engine damage has occurred due to coolant intrusion, Ford Motor Company is providing a one-time repair of the engine short block. I called Mac Haik Ford Dealership and notify them of the issue. They wanted to charge me $155 just for a diagnostic. I told then that according to Campaign #21N12, I'm not suppose to be charge. I left my vehicle at the dealership for the diagnostic and at 3:54pm, I received a message for the service adviser telling me this "Hello this is [XXX] with Mac Haik Ford. The technician has looked at your vehicle & it is coolant intrusion. We have ordered parts, and we will be going into Monday with your vehicle. I will touch base with you again on Monday, have a great weekend. My car could have overheated & could have been stranded on the freeway or could have been in an accident INFORMATION REDACTED PURSUANT TO THE FREEDOM OF
Additional Notes:
I own a 2018 Ford Escape SE. In May, I started my car & it shook, the check engine light started blinking. I took it to Auto Zone for a diagnostic; diagnostic trouble codes Power Train System - P0302/ cylinder 2 misfire detected & Anti-Lock Brake System (No Code) /Service Interval Light. I was told to replace the spark plugs & ignition coil. I took it to an independent mechanic, sparks plugs & coil were replaced. The check engine light off. Notice I was using more gas. 2 weeks later, check engine light came on, car started shaking. I took it to Auto Zone for another diagnostic & was told the same thing, issue with the spark plugs and coil, misfire for cylinder 2. July 14, took it to the dealership for an oil change; I was told the coolant was below level/ low. In my Ford Pass App, I received an alert; I decided to sign in into my FORD ACCOUNT, where I have my cars registered. I saw an alert with the following messages: 1 * Recalls: You're all set! There are no recalls for your vehicle. 2 * CSP (Customer Satisfaction Program 19B37 will be in effect until November 30,2022, regardless of mileage. Coverage is automatically transferred to subsequent owners. Additionally, if engine damage has occurred due to coolant intrusion, Ford Motor Company is providing a one-time repair of the engine short block. I called Mac Haik Ford Dealership and notify them of the issue. They wanted to charge me $155 just for a diagnostic. I told then that according to Campaign #21N12, I'm not suppose to be charge. I left my vehicle at the dealership for the diagnostic and at 3:54pm, I received a message for the service adviser telling me this "Hello this is [XXX] with Mac Haik Ford. The technician has looked at your vehicle & it is coolant intrusion. We have ordered parts, and we will be going into Monday with your vehicle. I will touch base with you again on Monday, have a great weekend. My car could have overheated & could have been stranded on the freeway or could have been in an accident INFORMATION REDACTED PURSUANT TO THE FREEDOM OF
Mfg Campaign: 11533835
Recall Date: Jul 22, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
When I stop at a red light and begin to to go the vehicle jumps and jerks forward before going
Corrective Action:
When I stop at a red light and begin to to go the vehicle jumps and jerks forward before going
Additional Notes:
When I stop at a red light and begin to to go the vehicle jumps and jerks forward before going
Mfg Campaign: 11533866
Recall Date: Jul 22, 2023
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When I stop at a red light and begin to to go the vehicle jumps and jerks forward before going
Corrective Action:
When I stop at a red light and begin to to go the vehicle jumps and jerks forward before going
Additional Notes:
When I stop at a red light and begin to to go the vehicle jumps and jerks forward before going
Mfg Campaign: 11533866
Recall Date: Jul 22, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant has leaked into a cylinder of the engine. The engine needs to be replaced. Lose of coolant did not trigger a warning. Luckily the engine did not catch on fire.
Corrective Action:
Coolant has leaked into a cylinder of the engine. The engine needs to be replaced. Lose of coolant did not trigger a warning. Luckily the engine did not catch on fire.
Additional Notes:
Coolant has leaked into a cylinder of the engine. The engine needs to be replaced. Lose of coolant did not trigger a warning. Luckily the engine did not catch on fire.
Mfg Campaign: 11533730
Recall Date: Jul 21, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact discovered that oil had splashed throughout the engine. The contact also stated that while at a complete stop white colored smoke was coming from underneath the hood. The contact initially took the vehicle to an independent mechanic where he was informed that the oil separator had cracked. The vehicle was then taken to a dealer who informed him that the valve cover and vacuum pump gaskets also needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 76,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact discovered that oil had splashed throughout the engine. The contact also stated that while at a complete stop white colored smoke was coming from underneath the hood. The contact initially took the vehicle to an independent mechanic where he was informed that the oil separator had cracked. The vehicle was then taken to a dealer who informed him that the valve cover and vacuum pump gaskets also needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 76,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact discovered that oil had splashed throughout the engine. The contact also stated that while at a complete stop white colored smoke was coming from underneath the hood. The contact initially took the vehicle to an independent mechanic where he was informed that the oil separator had cracked. The vehicle was then taken to a dealer who informed him that the valve cover and vacuum pump gaskets also needed to be replaced. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 76,000.
Mfg Campaign: 11533460
Recall Date: Jul 20, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while his wife was driving 20 MPH, the message to "Pull Over Immediately" was displayed. The contact stated that his wife pulled over to the shoulder of the road and turned off and restarted the vehicle and drove to an independent mechanic. The vehicle was diagnosed, and it was determined that the head gasket was blown. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 91,021.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while his wife was driving 20 MPH, the message to "Pull Over Immediately" was displayed. The contact stated that his wife pulled over to the shoulder of the road and turned off and restarted the vehicle and drove to an independent mechanic. The vehicle was diagnosed, and it was determined that the head gasket was blown. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 91,021.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while his wife was driving 20 MPH, the message to "Pull Over Immediately" was displayed. The contact stated that his wife pulled over to the shoulder of the road and turned off and restarted the vehicle and drove to an independent mechanic. The vehicle was diagnosed, and it was determined that the head gasket was blown. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 91,021.
Mfg Campaign: 11533493
Recall Date: Jul 20, 2023
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
Seatbelt on the passenger side did not stop me from hitting the dash board and the air bags did not deploy. Was rearend while waiting to get off an of ramp.
Corrective Action:
Seatbelt on the passenger side did not stop me from hitting the dash board and the air bags did not deploy. Was rearend while waiting to get off an of ramp.
Additional Notes:
Seatbelt on the passenger side did not stop me from hitting the dash board and the air bags did not deploy. Was rearend while waiting to get off an of ramp.
Mfg Campaign: 11532914
Recall Date: Jul 18, 2023
Ford Motor Company
Defect Description:
SEAT BELTS
Potential Consequences:
Seatbelt on the passenger side did not stop me from hitting the dash board and the air bags did not deploy. Was rearend while waiting to get off an of ramp.
Corrective Action:
Seatbelt on the passenger side did not stop me from hitting the dash board and the air bags did not deploy. Was rearend while waiting to get off an of ramp.
Additional Notes:
Seatbelt on the passenger side did not stop me from hitting the dash board and the air bags did not deploy. Was rearend while waiting to get off an of ramp.
Mfg Campaign: 11532914
Recall Date: Jul 18, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I own a 2018 Ford Escape. While starting up my car it started to shake, and I noticed the check engine warning light turned on. My car was taken to an independent mechanic where it was diagnosed that the ignition coil and spark plugs had failed and needed to be replaced. The vehicle was repaired however, the failure recurred. Upon start-up once again, the car started to shake, and the check engine warning light illuminated. I had to have it towed to the mechanics where it was diagnosed that cylinder #2 was misfiring, the head gasket leaked oil and coolant had leaked into the engine cylinder, and the engine needed to be replaced. I do not have $8-$12 thousand dollars lying around to replace the engine. I was advised to call the NHTSA Hotline. My car barely has 78,000 miles on it.
Corrective Action:
I own a 2018 Ford Escape. While starting up my car it started to shake, and I noticed the check engine warning light turned on. My car was taken to an independent mechanic where it was diagnosed that the ignition coil and spark plugs had failed and needed to be replaced. The vehicle was repaired however, the failure recurred. Upon start-up once again, the car started to shake, and the check engine warning light illuminated. I had to have it towed to the mechanics where it was diagnosed that cylinder #2 was misfiring, the head gasket leaked oil and coolant had leaked into the engine cylinder, and the engine needed to be replaced. I do not have $8-$12 thousand dollars lying around to replace the engine. I was advised to call the NHTSA Hotline. My car barely has 78,000 miles on it.
Additional Notes:
I own a 2018 Ford Escape. While starting up my car it started to shake, and I noticed the check engine warning light turned on. My car was taken to an independent mechanic where it was diagnosed that the ignition coil and spark plugs had failed and needed to be replaced. The vehicle was repaired however, the failure recurred. Upon start-up once again, the car started to shake, and the check engine warning light illuminated. I had to have it towed to the mechanics where it was diagnosed that cylinder #2 was misfiring, the head gasket leaked oil and coolant had leaked into the engine cylinder, and the engine needed to be replaced. I do not have $8-$12 thousand dollars lying around to replace the engine. I was advised to call the NHTSA Hotline. My car barely has 78,000 miles on it.
Mfg Campaign: 11532624
Recall Date: Jul 17, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that while starting the vehicle, the engine sputtered. Additionally, there was white smoke coming from the tailpipe. The vehicle was taken to an independent mechanic, where the mechanic retrieved DTC code: P0303 (Engine Misfire - Cylinder #3). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 77,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that while starting the vehicle, the engine sputtered. Additionally, there was white smoke coming from the tailpipe. The vehicle was taken to an independent mechanic, where the mechanic retrieved DTC code: P0303 (Engine Misfire - Cylinder #3). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 77,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that while starting the vehicle, the engine sputtered. Additionally, there was white smoke coming from the tailpipe. The vehicle was taken to an independent mechanic, where the mechanic retrieved DTC code: P0303 (Engine Misfire - Cylinder #3). The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 77,000.
Mfg Campaign: 11532701
Recall Date: Jul 17, 2023
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the vehicle started overheating with the check engine warning light illuminated. The contact was able to pull over on the side of the road and became aware that there was no coolant in the coolant reservoir. The contact added coolant and waited until the engine had cooled down. The contact restarted the vehicle and the vehicle started operating normally. The vehicle was taken to the dealer and the contact was informed that cylinder #2 was misfiring and there was coolant leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The failure mileage was 94,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the vehicle started overheating with the check engine warning light illuminated. The contact was able to pull over on the side of the road and became aware that there was no coolant in the coolant reservoir. The contact added coolant and waited until the engine had cooled down. The contact restarted the vehicle and the vehicle started operating normally. The vehicle was taken to the dealer and the contact was informed that cylinder #2 was misfiring and there was coolant leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The failure mileage was 94,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated while driving 40 MPH, the vehicle started overheating with the check engine warning light illuminated. The contact was able to pull over on the side of the road and became aware that there was no coolant in the coolant reservoir. The contact added coolant and waited until the engine had cooled down. The contact restarted the vehicle and the vehicle started operating normally. The vehicle was taken to the dealer and the contact was informed that cylinder #2 was misfiring and there was coolant leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted but offered no assistance. The failure mileage was 94,000.
Mfg Campaign: 11532076
Recall Date: Jul 13, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I have a 2018 Ford Escape with 71,500 miles. Within the last 6 weeks the engine had run rough a couple of times and check engine light had come on, my mechanic ran the code which was for misfiring, it stopped happening and the light went off though it turned on and off 1-2 more times over the next few weeks. On July 4th, while driving, I got a large warning that the engine was overheating and to pull to the side of the road. Thankfully I was in a place where I could safely do this though I was about 3 minutes from getting on a major highway and it was midday. To me this is a major safety issue as I could have at minimum been stranded anywhere at any time of day or night. I was able to get the car to my local mechanic a couple of days later and they confirmed that the coolant was almost gone and was leaking into cylinder 4 and that at least one of the codes from the engine light matched that listed on a Ford issued Technical Service Bulletin about the coolant issue. Since I can't afford to be stranded I have gotten a rental car and have not been driving it to take it to a Ford dealer yet. But based on research, this is a known issue and the TSB solution is to replace the short block and the head gasket which will cost me several thousand dollars since Ford will not cover saying it is out of warranty.
Corrective Action:
I have a 2018 Ford Escape with 71,500 miles. Within the last 6 weeks the engine had run rough a couple of times and check engine light had come on, my mechanic ran the code which was for misfiring, it stopped happening and the light went off though it turned on and off 1-2 more times over the next few weeks. On July 4th, while driving, I got a large warning that the engine was overheating and to pull to the side of the road. Thankfully I was in a place where I could safely do this though I was about 3 minutes from getting on a major highway and it was midday. To me this is a major safety issue as I could have at minimum been stranded anywhere at any time of day or night. I was able to get the car to my local mechanic a couple of days later and they confirmed that the coolant was almost gone and was leaking into cylinder 4 and that at least one of the codes from the engine light matched that listed on a Ford issued Technical Service Bulletin about the coolant issue. Since I can't afford to be stranded I have gotten a rental car and have not been driving it to take it to a Ford dealer yet. But based on research, this is a known issue and the TSB solution is to replace the short block and the head gasket which will cost me several thousand dollars since Ford will not cover saying it is out of warranty.
Additional Notes:
I have a 2018 Ford Escape with 71,500 miles. Within the last 6 weeks the engine had run rough a couple of times and check engine light had come on, my mechanic ran the code which was for misfiring, it stopped happening and the light went off though it turned on and off 1-2 more times over the next few weeks. On July 4th, while driving, I got a large warning that the engine was overheating and to pull to the side of the road. Thankfully I was in a place where I could safely do this though I was about 3 minutes from getting on a major highway and it was midday. To me this is a major safety issue as I could have at minimum been stranded anywhere at any time of day or night. I was able to get the car to my local mechanic a couple of days later and they confirmed that the coolant was almost gone and was leaking into cylinder 4 and that at least one of the codes from the engine light matched that listed on a Ford issued Technical Service Bulletin about the coolant issue. Since I can't afford to be stranded I have gotten a rental car and have not been driving it to take it to a Ford dealer yet. But based on research, this is a known issue and the TSB solution is to replace the short block and the head gasket which will cost me several thousand dollars since Ford will not cover saying it is out of warranty.
Mfg Campaign: 11532183
Recall Date: Jul 13, 2023
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Ford Escape. The contact stated that upon start up, the vehicle started to shake, and the contact noticed a cloud of white smoke coming from the exhaust. The check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that ignition coil and spark plugs had failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The contact stated that upon start up, the vehicle started to shake, and the check engine warning light illuminated. The contact then noticed that a cloud of white smoke came from the exhaust. The vehicle was then towed to the dealer where it was diagnosed that the head gasket leaked oil and coolant had leaked into the engine cylinder and the engine needed to be replaced. The vehicle was not repaired. The contact stated that upon research, he noticed that the vehicle was included in Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall or the Customer Satisfaction Program: 21N12. The contact was advised to call the NHTSA Hotline. The failure mileage was approximately 50,000.
Corrective Action:
The contact owns a 2018 Ford Escape. The contact stated that upon start up, the vehicle started to shake, and the contact noticed a cloud of white smoke coming from the exhaust. The check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that ignition coil and spark plugs had failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The contact stated that upon start up, the vehicle started to shake, and the check engine warning light illuminated. The contact then noticed that a cloud of white smoke came from the exhaust. The vehicle was then towed to the dealer where it was diagnosed that the head gasket leaked oil and coolant had leaked into the engine cylinder and the engine needed to be replaced. The vehicle was not repaired. The contact stated that upon research, he noticed that the vehicle was included in Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall or the Customer Satisfaction Program: 21N12. The contact was advised to call the NHTSA Hotline. The failure mileage was approximately 50,000.
Additional Notes:
The contact owns a 2018 Ford Escape. The contact stated that upon start up, the vehicle started to shake, and the contact noticed a cloud of white smoke coming from the exhaust. The check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that ignition coil and spark plugs had failed and needed to be replaced. The vehicle was repaired however, the failure recurred. The contact stated that upon start up, the vehicle started to shake, and the check engine warning light illuminated. The contact then noticed that a cloud of white smoke came from the exhaust. The vehicle was then towed to the dealer where it was diagnosed that the head gasket leaked oil and coolant had leaked into the engine cylinder and the engine needed to be replaced. The vehicle was not repaired. The contact stated that upon research, he noticed that the vehicle was included in Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion). The manufacturer was notified of the failure and the contact was informed that the VIN was not included in a recall or the Customer Satisfaction Program: 21N12. The contact was advised to call the NHTSA Hotline. The failure mileage was approximately 50,000.
Mfg Campaign: 11531894
Recall Date: Jul 12, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury