Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C12
Recall Date: Aug 24, 2016
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, the engine overheated, and the check engine warning light illuminated. Upon inspection, the contact discovered that coolant was leaking from the vehicle. The contact stated that coolant was added but continued to leak, causing the engine to overheat. The vehicle was taken to the local mechanic who diagnosed that the engine's small block had cracked due to the engine overheating. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 124,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, the engine overheated, and the check engine warning light illuminated. Upon inspection, the contact discovered that coolant was leaking from the vehicle. The contact stated that coolant was added but continued to leak, causing the engine to overheat. The vehicle was taken to the local mechanic who diagnosed that the engine's small block had cracked due to the engine overheating. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 124,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, the engine overheated, and the check engine warning light illuminated. Upon inspection, the contact discovered that coolant was leaking from the vehicle. The contact stated that coolant was added but continued to leak, causing the engine to overheat. The vehicle was taken to the local mechanic who diagnosed that the engine's small block had cracked due to the engine overheating. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 124,000.
Mfg Campaign: 11593107
Recall Date: Jun 7, 2024
Ford Motor Company
Defect Description:
STRUCTURE:BODY
Potential Consequences:
My blue Ford Escape has paint peeling near the left and right edge of the windshield area. This was first noticed in 2022. As of 2024, more paint is peeling.
Corrective Action:
My blue Ford Escape has paint peeling near the left and right edge of the windshield area. This was first noticed in 2022. As of 2024, more paint is peeling.
Additional Notes:
My blue Ford Escape has paint peeling near the left and right edge of the windshield area. This was first noticed in 2022. As of 2024, more paint is peeling.
Mfg Campaign: 11593117
Recall Date: Jun 7, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, the vehicle failed to properly accelerate. The contact stated that the engine overheated, and the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed that engine coolant was present inside the cylinders and caused severe damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The contact was informed that the vehicle was not covered under the Extended Warranty for the failure. The failure mileage was 94,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, the vehicle failed to properly accelerate. The contact stated that the engine overheated, and the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed that engine coolant was present inside the cylinders and caused severe damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The contact was informed that the vehicle was not covered under the Extended Warranty for the failure. The failure mileage was 94,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while driving at various speeds, the vehicle failed to properly accelerate. The contact stated that the engine overheated, and the check engine warning light remained illuminated. The vehicle was taken to the local mechanic who diagnosed that engine coolant was present inside the cylinders and caused severe damage to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The contact was informed that the vehicle was not covered under the Extended Warranty for the failure. The failure mileage was 94,000.
Mfg Campaign: 11592784
Recall Date: Jun 6, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle shuddered abnormally. The failure progressed causing the vehicle to fail to start. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the spark plugs were cracked and needed to be replaced. The vehicle was repaired but the failure reoccurred. The failure occurred, the high temperature, and service engine warning lights were illuminated. The vehicle was towed to another independent mechanic where it was diagnosed that the engine block was cracked, coolant had leaked into the cylinder, and the coolant had leaked onto the spark plugs. The vehicle was not repaired due to the cost. The contact was made aware of TSB: 222322. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 66,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle shuddered abnormally. The failure progressed causing the vehicle to fail to start. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the spark plugs were cracked and needed to be replaced. The vehicle was repaired but the failure reoccurred. The failure occurred, the high temperature, and service engine warning lights were illuminated. The vehicle was towed to another independent mechanic where it was diagnosed that the engine block was cracked, coolant had leaked into the cylinder, and the coolant had leaked onto the spark plugs. The vehicle was not repaired due to the cost. The contact was made aware of TSB: 222322. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 66,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, the vehicle shuddered abnormally. The failure progressed causing the vehicle to fail to start. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the spark plugs were cracked and needed to be replaced. The vehicle was repaired but the failure reoccurred. The failure occurred, the high temperature, and service engine warning lights were illuminated. The vehicle was towed to another independent mechanic where it was diagnosed that the engine block was cracked, coolant had leaked into the cylinder, and the coolant had leaked onto the spark plugs. The vehicle was not repaired due to the cost. The contact was made aware of TSB: 222322. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 66,000.
Mfg Campaign: 11592568
Recall Date: Jun 5, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine light on, coolant leaking into turbo
Corrective Action:
Engine light on, coolant leaking into turbo
Additional Notes:
Engine light on, coolant leaking into turbo
Mfg Campaign: 11592715
Recall Date: Jun 5, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant intrusion into cylinder. This is a known problem on my 2.0l ecoboost engine. The dealership is recommending an engine replacement to fix the problem. Only 94000 miles on it and 7 years old.
Corrective Action:
Coolant intrusion into cylinder. This is a known problem on my 2.0l ecoboost engine. The dealership is recommending an engine replacement to fix the problem. Only 94000 miles on it and 7 years old.
Additional Notes:
Coolant intrusion into cylinder. This is a known problem on my 2.0l ecoboost engine. The dealership is recommending an engine replacement to fix the problem. Only 94000 miles on it and 7 years old.
Mfg Campaign: 11592310
Recall Date: Jun 4, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while driving 70 MPH, the vehicle stalled. There was an unknown red warning light illuminated. The message that the engine was overheating was displayed. The vehicle was towed to the local dealer, who informed the contact about a TSB regarding the engine block, which might cause the engine to warp or crack and allow coolant to enter the engine. The vehicle was diagnosed with engine block failure. The vehicle was not repaired. The manufacturer was contacted and accepted a claim, but no assistance was provided. The approximate failure mileage was 133,375.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while driving 70 MPH, the vehicle stalled. There was an unknown red warning light illuminated. The message that the engine was overheating was displayed. The vehicle was towed to the local dealer, who informed the contact about a TSB regarding the engine block, which might cause the engine to warp or crack and allow coolant to enter the engine. The vehicle was diagnosed with engine block failure. The vehicle was not repaired. The manufacturer was contacted and accepted a claim, but no assistance was provided. The approximate failure mileage was 133,375.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while driving 70 MPH, the vehicle stalled. There was an unknown red warning light illuminated. The message that the engine was overheating was displayed. The vehicle was towed to the local dealer, who informed the contact about a TSB regarding the engine block, which might cause the engine to warp or crack and allow coolant to enter the engine. The vehicle was diagnosed with engine block failure. The vehicle was not repaired. The manufacturer was contacted and accepted a claim, but no assistance was provided. The approximate failure mileage was 133,375.
Mfg Campaign: 11592435
Recall Date: Jun 4, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while driving 70 MPH, the vehicle stalled. There was an unknown red warning light illuminated. The message that the engine was overheating was displayed. The vehicle was towed to the local dealer, who informed the contact about a TSB regarding the engine block, which might cause the engine to warp or crack and allow coolant to enter the engine. The vehicle was diagnosed with engine block failure. The vehicle was not repaired. The manufacturer was contacted and accepted a claim, but no assistance was provided. The approximate failure mileage was 133,375.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while driving 70 MPH, the vehicle stalled. There was an unknown red warning light illuminated. The message that the engine was overheating was displayed. The vehicle was towed to the local dealer, who informed the contact about a TSB regarding the engine block, which might cause the engine to warp or crack and allow coolant to enter the engine. The vehicle was diagnosed with engine block failure. The vehicle was not repaired. The manufacturer was contacted and accepted a claim, but no assistance was provided. The approximate failure mileage was 133,375.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while driving 70 MPH, the vehicle stalled. There was an unknown red warning light illuminated. The message that the engine was overheating was displayed. The vehicle was towed to the local dealer, who informed the contact about a TSB regarding the engine block, which might cause the engine to warp or crack and allow coolant to enter the engine. The vehicle was diagnosed with engine block failure. The vehicle was not repaired. The manufacturer was contacted and accepted a claim, but no assistance was provided. The approximate failure mileage was 133,375.
Mfg Campaign: 11592435
Recall Date: Jun 4, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Paint is coming off due to Ford forgetting to put primer on first.
Corrective Action:
The Paint is coming off due to Ford forgetting to put primer on first.
Additional Notes:
The Paint is coming off due to Ford forgetting to put primer on first.
Mfg Campaign: 11592198
Recall Date: Jun 3, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion had damaged the engine, requiring that the engine be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12, but the vehicle was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 71,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion had damaged the engine, requiring that the engine be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12, but the vehicle was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 71,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who determined that coolant intrusion had damaged the engine, requiring that the engine be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12, but the vehicle was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 71,000.
Mfg Campaign: 11592248
Recall Date: Jun 3, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
2017 Ford Escape 1.5L Ecoboost engine. Two mechanics verify coolant leak in the engine block. This failure is addressed by Ford CSP 21N12 which covers engine replacement for vehicle less than 7 years and 84k miles. The CSP was issued June 2022 but "expired" November 2022 so Ford will not honor the cost of repairs even though my vehicle meets the criteria.
Corrective Action:
2017 Ford Escape 1.5L Ecoboost engine. Two mechanics verify coolant leak in the engine block. This failure is addressed by Ford CSP 21N12 which covers engine replacement for vehicle less than 7 years and 84k miles. The CSP was issued June 2022 but "expired" November 2022 so Ford will not honor the cost of repairs even though my vehicle meets the criteria.
Additional Notes:
2017 Ford Escape 1.5L Ecoboost engine. Two mechanics verify coolant leak in the engine block. This failure is addressed by Ford CSP 21N12 which covers engine replacement for vehicle less than 7 years and 84k miles. The CSP was issued June 2022 but "expired" November 2022 so Ford will not honor the cost of repairs even though my vehicle meets the criteria.
Mfg Campaign: 11591905
Recall Date: Jun 1, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine failed. Coolent detected in Cylinder. Code # PO302 Mis fire detected.Coolent resovoir Low. Infra-red Tested HC 985PP, CO 0.91%. Vehicle chugs during acceleration and is hard to start at times.Vehicle is covered underTSB 22-2229 Issued on June 9 2022.
Corrective Action:
Engine failed. Coolent detected in Cylinder. Code # PO302 Mis fire detected.Coolent resovoir Low. Infra-red Tested HC 985PP, CO 0.91%. Vehicle chugs during acceleration and is hard to start at times.Vehicle is covered underTSB 22-2229 Issued on June 9 2022.
Additional Notes:
Engine failed. Coolent detected in Cylinder. Code # PO302 Mis fire detected.Coolent resovoir Low. Infra-red Tested HC 985PP, CO 0.91%. Vehicle chugs during acceleration and is hard to start at times.Vehicle is covered underTSB 22-2229 Issued on June 9 2022.
Mfg Campaign: 11591686
Recall Date: May 31, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
My car doesn't have 70,000 miles on it and the flex plate is cracked. There have been other models of Ford ie the edge that have had the same problem. Something needs to be done about this because hundreds of people are reporting the same problem. With a quick Google search you can see that.
Corrective Action:
My car doesn't have 70,000 miles on it and the flex plate is cracked. There have been other models of Ford ie the edge that have had the same problem. Something needs to be done about this because hundreds of people are reporting the same problem. With a quick Google search you can see that.
Additional Notes:
My car doesn't have 70,000 miles on it and the flex plate is cracked. There have been other models of Ford ie the edge that have had the same problem. Something needs to be done about this because hundreds of people are reporting the same problem. With a quick Google search you can see that.
Mfg Campaign: 11591806
Recall Date: May 31, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving to work, and I reversed out of my driveway. I stopped, put the transmission in Drive, and proceeded forward. I let my foot off of the accelerator, and the transmission slipped and the car lurched and made a "thunk" noise. I stopped, and then accelerated again. After about 10 minutes of driving (while stopping and going at several stoplights), I was driving at 45 mph. The engine suddenly started revving past 4000 RPM, and the car would not accelerate forward anymore. I let my foot off the accelerator, then pressed on it again. The engine again revved with no forward movement, and several clunking and grinding noises. I was fortunately able to pull over on the shoulder of the road. I put the vehicle in park, then drive again. It would not move. After turning the car off and on again, and putting the transmission in drive, it clunked loudly and lurched forward. I was able to drive another 1/4 mile slowly, and pull into a parking lot. After that, the car would not move in forward or reverse gear. It was towed to the dealership on May 15, and has been there evere since. I am submitting this due to the Ford Motor Corporation's awareness of the issues with the transmissions on these vehicles, and the safety risk that they pose. I was lucky that there was a place to safely pull off of the road and move the vehicle to a parking spot.
Corrective Action:
I was driving to work, and I reversed out of my driveway. I stopped, put the transmission in Drive, and proceeded forward. I let my foot off of the accelerator, and the transmission slipped and the car lurched and made a "thunk" noise. I stopped, and then accelerated again. After about 10 minutes of driving (while stopping and going at several stoplights), I was driving at 45 mph. The engine suddenly started revving past 4000 RPM, and the car would not accelerate forward anymore. I let my foot off the accelerator, then pressed on it again. The engine again revved with no forward movement, and several clunking and grinding noises. I was fortunately able to pull over on the shoulder of the road. I put the vehicle in park, then drive again. It would not move. After turning the car off and on again, and putting the transmission in drive, it clunked loudly and lurched forward. I was able to drive another 1/4 mile slowly, and pull into a parking lot. After that, the car would not move in forward or reverse gear. It was towed to the dealership on May 15, and has been there evere since. I am submitting this due to the Ford Motor Corporation's awareness of the issues with the transmissions on these vehicles, and the safety risk that they pose. I was lucky that there was a place to safely pull off of the road and move the vehicle to a parking spot.
Additional Notes:
I was driving to work, and I reversed out of my driveway. I stopped, put the transmission in Drive, and proceeded forward. I let my foot off of the accelerator, and the transmission slipped and the car lurched and made a "thunk" noise. I stopped, and then accelerated again. After about 10 minutes of driving (while stopping and going at several stoplights), I was driving at 45 mph. The engine suddenly started revving past 4000 RPM, and the car would not accelerate forward anymore. I let my foot off the accelerator, then pressed on it again. The engine again revved with no forward movement, and several clunking and grinding noises. I was fortunately able to pull over on the shoulder of the road. I put the vehicle in park, then drive again. It would not move. After turning the car off and on again, and putting the transmission in drive, it clunked loudly and lurched forward. I was able to drive another 1/4 mile slowly, and pull into a parking lot. After that, the car would not move in forward or reverse gear. It was towed to the dealership on May 15, and has been there evere since. I am submitting this due to the Ford Motor Corporation's awareness of the issues with the transmissions on these vehicles, and the safety risk that they pose. I was lucky that there was a place to safely pull off of the road and move the vehicle to a parking spot.
Mfg Campaign: 11591811
Recall Date: May 31, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant intrusion - confirmed by a Ford dealer. After researching, I discovered this is a KNOWN ISSUE with these vehicles, but not yet covered by a recall. I may have to pay $8000 for a new engine. Please add me to the list of Escape owners with this problem. And TRY to get Ford to issue a recall!! Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Coolant intrusion - confirmed by a Ford dealer. After researching, I discovered this is a KNOWN ISSUE with these vehicles, but not yet covered by a recall. I may have to pay $8000 for a new engine. Please add me to the list of Escape owners with this problem. And TRY to get Ford to issue a recall!! Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Coolant intrusion - confirmed by a Ford dealer. After researching, I discovered this is a KNOWN ISSUE with these vehicles, but not yet covered by a recall. I may have to pay $8000 for a new engine. Please add me to the list of Escape owners with this problem. And TRY to get Ford to issue a recall!! Thank you, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11591847
Recall Date: May 31, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape The contact stated that while his daughter was driving at an undisclosed speed, the message that the engine was overheating was displayed. The vehicle was taken to an independent mechanic, who stated that the engine needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 34,000.
Corrective Action:
The contact owns a 2017 Ford Escape The contact stated that while his daughter was driving at an undisclosed speed, the message that the engine was overheating was displayed. The vehicle was taken to an independent mechanic, who stated that the engine needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 34,000.
Additional Notes:
The contact owns a 2017 Ford Escape The contact stated that while his daughter was driving at an undisclosed speed, the message that the engine was overheating was displayed. The vehicle was taken to an independent mechanic, who stated that the engine needed to be replaced. The local dealer was not contacted. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 34,000.
Mfg Campaign: 11591603
Recall Date: May 30, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
New engine is needed because of a known manufacturing default. There is a class action law suit filed in March of 2024 for this exact problem. The coolant leaks directly into the gasket due to a design flaw.
Corrective Action:
New engine is needed because of a known manufacturing default. There is a class action law suit filed in March of 2024 for this exact problem. The coolant leaks directly into the gasket due to a design flaw.
Additional Notes:
New engine is needed because of a known manufacturing default. There is a class action law suit filed in March of 2024 for this exact problem. The coolant leaks directly into the gasket due to a design flaw.
Mfg Campaign: 11591294
Recall Date: May 29, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated with an error message of "Vehicle Overheating – Turn Off Vehicle" prior to the engine overheating. The vehicle was able to be moved to the shoulder before the vehicle was towed to the dealer. The dealer diagnosed the vehicle with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated with an error message of "Vehicle Overheating – Turn Off Vehicle" prior to the engine overheating. The vehicle was able to be moved to the shoulder before the vehicle was towed to the dealer. The dealer diagnosed the vehicle with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated with an error message of "Vehicle Overheating – Turn Off Vehicle" prior to the engine overheating. The vehicle was able to be moved to the shoulder before the vehicle was towed to the dealer. The dealer diagnosed the vehicle with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Mfg Campaign: 11591033
Recall Date: May 28, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated with an error message of "Vehicle Overheating – Turn Off Vehicle" prior to the engine overheating. The vehicle was able to be moved to the shoulder before the vehicle was towed to the dealer. The dealer diagnosed the vehicle with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated with an error message of "Vehicle Overheating – Turn Off Vehicle" prior to the engine overheating. The vehicle was able to be moved to the shoulder before the vehicle was towed to the dealer. The dealer diagnosed the vehicle with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train). The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated with an error message of "Vehicle Overheating – Turn Off Vehicle" prior to the engine overheating. The vehicle was able to be moved to the shoulder before the vehicle was towed to the dealer. The dealer diagnosed the vehicle with coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Mfg Campaign: 11591033
Recall Date: May 28, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Engine failure. Yes - available for inspection. Also have inspection report and video of problem. Vehicle has 49,801 miles on it - check engine light came on. Took it in for service - code was for misfire. Spark Plugs were changed - misfire continued at shop - boroscope was done and it shows coolant intrusion in cylinder 3. Coolant intrusion significantly increases risk of engine failure, engine over heating and risk of fire. Therefore we were told that the vehicle cannot be driven. Per Fords June 2022 bulletin - to correct condition long block engine assembly needs to be replaced. According to Ford - this 2017 vehicle (engine manufacture date of [XXX]) does not qualify for recall repair. This is link to what was seen upon inspection - including video of coolant intrusion. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Engine failure. Yes - available for inspection. Also have inspection report and video of problem. Vehicle has 49,801 miles on it - check engine light came on. Took it in for service - code was for misfire. Spark Plugs were changed - misfire continued at shop - boroscope was done and it shows coolant intrusion in cylinder 3. Coolant intrusion significantly increases risk of engine failure, engine over heating and risk of fire. Therefore we were told that the vehicle cannot be driven. Per Fords June 2022 bulletin - to correct condition long block engine assembly needs to be replaced. According to Ford - this 2017 vehicle (engine manufacture date of [XXX]) does not qualify for recall repair. This is link to what was seen upon inspection - including video of coolant intrusion. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Engine failure. Yes - available for inspection. Also have inspection report and video of problem. Vehicle has 49,801 miles on it - check engine light came on. Took it in for service - code was for misfire. Spark Plugs were changed - misfire continued at shop - boroscope was done and it shows coolant intrusion in cylinder 3. Coolant intrusion significantly increases risk of engine failure, engine over heating and risk of fire. Therefore we were told that the vehicle cannot be driven. Per Fords June 2022 bulletin - to correct condition long block engine assembly needs to be replaced. According to Ford - this 2017 vehicle (engine manufacture date of [XXX]) does not qualify for recall repair. This is link to what was seen upon inspection - including video of coolant intrusion. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11590844
Recall Date: May 26, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury