Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C12
Recall Date: Aug 24, 2016
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:HOSES/VALVES/SENSORS
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stopped the vehicle and checked the fluids, and the fluid levels were sufficient. The vehicle was driven to the residence. The vehicle was taken to an independent mechanic to be diagnosed. The independent mechanic retrieved DTC code: P0450. The vehicle was not repaired. The check engine warning light illuminated became illuminated again. The vehicle was taken back to the independent mechanic and the failure code P0450 was retrieved again. The dealer was contacted and made aware of the failure and the failure code information. The fault code identified a failure with the evaporative emissions system failure. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 122,089.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stopped the vehicle and checked the fluids, and the fluid levels were sufficient. The vehicle was driven to the residence. The vehicle was taken to an independent mechanic to be diagnosed. The independent mechanic retrieved DTC code: P0450. The vehicle was not repaired. The check engine warning light illuminated became illuminated again. The vehicle was taken back to the independent mechanic and the failure code P0450 was retrieved again. The dealer was contacted and made aware of the failure and the failure code information. The fault code identified a failure with the evaporative emissions system failure. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 122,089.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact stopped the vehicle and checked the fluids, and the fluid levels were sufficient. The vehicle was driven to the residence. The vehicle was taken to an independent mechanic to be diagnosed. The independent mechanic retrieved DTC code: P0450. The vehicle was not repaired. The check engine warning light illuminated became illuminated again. The vehicle was taken back to the independent mechanic and the failure code P0450 was retrieved again. The dealer was contacted and made aware of the failure and the failure code information. The fault code identified a failure with the evaporative emissions system failure. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 122,089.
Mfg Campaign: 11589735
Recall Date: May 20, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Driving to work and message pops up on the dash that says “High Engine Temperature Stop Safely”. I had the car towed and the engine likely has a coolant leak.
Corrective Action:
Driving to work and message pops up on the dash that says “High Engine Temperature Stop Safely”. I had the car towed and the engine likely has a coolant leak.
Additional Notes:
Driving to work and message pops up on the dash that says “High Engine Temperature Stop Safely”. I had the car towed and the engine likely has a coolant leak.
Mfg Campaign: 11589787
Recall Date: May 20, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Check engine light came on, and then car started misfiring. Took it to dealership who stated coolant was leaking into the engine and was a result of TSB 22-2322. Technician said if the engine is not replaced it could result in engine malfunction such as overheating and leading up to a fire. Received an estimate of repair from the FORD dealership which confirms issues.
Corrective Action:
Check engine light came on, and then car started misfiring. Took it to dealership who stated coolant was leaking into the engine and was a result of TSB 22-2322. Technician said if the engine is not replaced it could result in engine malfunction such as overheating and leading up to a fire. Received an estimate of repair from the FORD dealership which confirms issues.
Additional Notes:
Check engine light came on, and then car started misfiring. Took it to dealership who stated coolant was leaking into the engine and was a result of TSB 22-2322. Technician said if the engine is not replaced it could result in engine malfunction such as overheating and leading up to a fire. Received an estimate of repair from the FORD dealership which confirms issues.
Mfg Campaign: 11589788
Recall Date: May 20, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The exhaust for the engine is leaking into the coolant, the engine's head gasket is failing. There is a risk of engine fire. It is a known design flaw in regard to the 2.0L engine. The recall has not been expanded to Ford. The solution is engine replacement with a Long Block design. Which is saddling consumers with an $8,000 repair bill for Ford not owning up to its design flaw. Consumers should not be saddled with repair bills that are a direct result of poor design on the part of the manufacturer. Much less be worried that an engine may catch fire as a result of said poor design.
Corrective Action:
The exhaust for the engine is leaking into the coolant, the engine's head gasket is failing. There is a risk of engine fire. It is a known design flaw in regard to the 2.0L engine. The recall has not been expanded to Ford. The solution is engine replacement with a Long Block design. Which is saddling consumers with an $8,000 repair bill for Ford not owning up to its design flaw. Consumers should not be saddled with repair bills that are a direct result of poor design on the part of the manufacturer. Much less be worried that an engine may catch fire as a result of said poor design.
Additional Notes:
The exhaust for the engine is leaking into the coolant, the engine's head gasket is failing. There is a risk of engine fire. It is a known design flaw in regard to the 2.0L engine. The recall has not been expanded to Ford. The solution is engine replacement with a Long Block design. Which is saddling consumers with an $8,000 repair bill for Ford not owning up to its design flaw. Consumers should not be saddled with repair bills that are a direct result of poor design on the part of the manufacturer. Much less be worried that an engine may catch fire as a result of said poor design.
Mfg Campaign: 11589462
Recall Date: May 18, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The splash shield on underneath both the driver and passenger sides are falling off the vehicle. Passenger side started last year and the driver side was yesterday 5/17/2024 it appears the plastic pieces holding to the care are failing. Have zip tied them in to place to keep them on. I have seen many reports of this happening to other 2017 ford escapes online but dosnt seem like they have found a way to fix it.
Corrective Action:
The splash shield on underneath both the driver and passenger sides are falling off the vehicle. Passenger side started last year and the driver side was yesterday 5/17/2024 it appears the plastic pieces holding to the care are failing. Have zip tied them in to place to keep them on. I have seen many reports of this happening to other 2017 ford escapes online but dosnt seem like they have found a way to fix it.
Additional Notes:
The splash shield on underneath both the driver and passenger sides are falling off the vehicle. Passenger side started last year and the driver side was yesterday 5/17/2024 it appears the plastic pieces holding to the care are failing. Have zip tied them in to place to keep them on. I have seen many reports of this happening to other 2017 ford escapes online but dosnt seem like they have found a way to fix it.
Mfg Campaign: 11589480
Recall Date: May 18, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that on several occasions while driving at various speeds, the check engine warning light illuminated, and the vehicle stalled. The vehicle was able to be restarted on the first and second attempts. Additionally, a catastrophic failure and engine overheating message was displayed. The vehicle was towed to a dealer where it was diagnosed that coolant had leaked into the engine block, and the engine needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 55,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that on several occasions while driving at various speeds, the check engine warning light illuminated, and the vehicle stalled. The vehicle was able to be restarted on the first and second attempts. Additionally, a catastrophic failure and engine overheating message was displayed. The vehicle was towed to a dealer where it was diagnosed that coolant had leaked into the engine block, and the engine needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 55,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that on several occasions while driving at various speeds, the check engine warning light illuminated, and the vehicle stalled. The vehicle was able to be restarted on the first and second attempts. Additionally, a catastrophic failure and engine overheating message was displayed. The vehicle was towed to a dealer where it was diagnosed that coolant had leaked into the engine block, and the engine needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 55,000.
Mfg Campaign: 11589053
Recall Date: May 16, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, attempting to go uphill, the vehicle failed to shift gear and surged. The contact took the vehicle to the dealer to be diagnosed. The contact was informed that the transmission was cracked, and there was antifreeze leaking into the engine compartment, causing engine failure. The dealer was informed that the transmission and engine needed to be rebuilt. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 12,500.
Corrective Action:
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, attempting to go uphill, the vehicle failed to shift gear and surged. The contact took the vehicle to the dealer to be diagnosed. The contact was informed that the transmission was cracked, and there was antifreeze leaking into the engine compartment, causing engine failure. The dealer was informed that the transmission and engine needed to be rebuilt. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 12,500.
Additional Notes:
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, attempting to go uphill, the vehicle failed to shift gear and surged. The contact took the vehicle to the dealer to be diagnosed. The contact was informed that the transmission was cracked, and there was antifreeze leaking into the engine compartment, causing engine failure. The dealer was informed that the transmission and engine needed to be rebuilt. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 12,500.
Mfg Campaign: 11589099
Recall Date: May 16, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, attempting to go uphill, the vehicle failed to shift gear and surged. The contact took the vehicle to the dealer to be diagnosed. The contact was informed that the transmission was cracked, and there was antifreeze leaking into the engine compartment, causing engine failure. The dealer was informed that the transmission and engine needed to be rebuilt. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 12,500.
Corrective Action:
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, attempting to go uphill, the vehicle failed to shift gear and surged. The contact took the vehicle to the dealer to be diagnosed. The contact was informed that the transmission was cracked, and there was antifreeze leaking into the engine compartment, causing engine failure. The dealer was informed that the transmission and engine needed to be rebuilt. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 12,500.
Additional Notes:
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, attempting to go uphill, the vehicle failed to shift gear and surged. The contact took the vehicle to the dealer to be diagnosed. The contact was informed that the transmission was cracked, and there was antifreeze leaking into the engine compartment, causing engine failure. The dealer was informed that the transmission and engine needed to be rebuilt. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 12,500.
Mfg Campaign: 11589099
Recall Date: May 16, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant is leaking into the cylinder. Engine block now needs to be replaced. This is a known design flaw but not being addressed by Ford.
Corrective Action:
Coolant is leaking into the cylinder. Engine block now needs to be replaced. This is a known design flaw but not being addressed by Ford.
Additional Notes:
Coolant is leaking into the cylinder. Engine block now needs to be replaced. This is a known design flaw but not being addressed by Ford.
Mfg Campaign: 11588907
Recall Date: May 15, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine was misfiring, and the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a coolant leak into the engine. The contact was informed that the engine needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. In addition, the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 96,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine was misfiring, and the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a coolant leak into the engine. The contact was informed that the engine needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. In addition, the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 96,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine was misfiring, and the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a coolant leak into the engine. The contact was informed that the engine needed to be repaired. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. In addition, the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 96,000.
Mfg Campaign: 11588917
Recall Date: May 15, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant is leaking into the engine block in Cylinder 1. This is a known issue. The Vehicle has 61,000 miles on it. Local dealership has confirmed this and diagnosed that the Small Block and the head gasket need to be replaced. The car could stop at any moment while driving due to this defect. A TSB was issued but Ford will not work to assist coverage of repair.
Corrective Action:
Coolant is leaking into the engine block in Cylinder 1. This is a known issue. The Vehicle has 61,000 miles on it. Local dealership has confirmed this and diagnosed that the Small Block and the head gasket need to be replaced. The car could stop at any moment while driving due to this defect. A TSB was issued but Ford will not work to assist coverage of repair.
Additional Notes:
Coolant is leaking into the engine block in Cylinder 1. This is a known issue. The Vehicle has 61,000 miles on it. Local dealership has confirmed this and diagnosed that the Small Block and the head gasket need to be replaced. The car could stop at any moment while driving due to this defect. A TSB was issued but Ford will not work to assist coverage of repair.
Mfg Campaign: 11588948
Recall Date: May 15, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, a ticking noise was present coming from the transmission. Later, the transmission failed, and the transmission shifter would not go into gear and the vehicle failed to go in drive or in reverse. The vehicle was towed to the local mechanic who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 105,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, a ticking noise was present coming from the transmission. Later, the transmission failed, and the transmission shifter would not go into gear and the vehicle failed to go in drive or in reverse. The vehicle was towed to the local mechanic who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 105,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while operating the vehicle, a ticking noise was present coming from the transmission. Later, the transmission failed, and the transmission shifter would not go into gear and the vehicle failed to go in drive or in reverse. The vehicle was towed to the local mechanic who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 105,000.
Mfg Campaign: 11588712
Recall Date: May 14, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
THERE IS A COOLANT LEAK. I BOUGHT THE CAR FROM A DEALERSHIP IN APRIL 2024 . THE RESERVOIR WAS EMPTY IN 3 WEEKS. I FILLED IT BACK UP AND IT RAN EMTY AGAIN IN 3 WEEKS.
Corrective Action:
THERE IS A COOLANT LEAK. I BOUGHT THE CAR FROM A DEALERSHIP IN APRIL 2024 . THE RESERVOIR WAS EMPTY IN 3 WEEKS. I FILLED IT BACK UP AND IT RAN EMTY AGAIN IN 3 WEEKS.
Additional Notes:
THERE IS A COOLANT LEAK. I BOUGHT THE CAR FROM A DEALERSHIP IN APRIL 2024 . THE RESERVOIR WAS EMPTY IN 3 WEEKS. I FILLED IT BACK UP AND IT RAN EMTY AGAIN IN 3 WEEKS.
Mfg Campaign: 11588730
Recall Date: May 14, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle misfired, with the check engine warning light illuminated. In addition, the RPMs were unusually low. The vehicle was driven to an independent mechanic however, the vehicle was not diagnosed or repaired. The vehicle was later towed to the dealer where it was diagnosed with coolant intrusion into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. In addition, the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 68,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle misfired, with the check engine warning light illuminated. In addition, the RPMs were unusually low. The vehicle was driven to an independent mechanic however, the vehicle was not diagnosed or repaired. The vehicle was later towed to the dealer where it was diagnosed with coolant intrusion into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. In addition, the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 68,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle misfired, with the check engine warning light illuminated. In addition, the RPMs were unusually low. The vehicle was driven to an independent mechanic however, the vehicle was not diagnosed or repaired. The vehicle was later towed to the dealer where it was diagnosed with coolant intrusion into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. In addition, the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 68,000.
Mfg Campaign: 11588764
Recall Date: May 14, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle misfired, with the check engine warning light illuminated. In addition, the RPMs were unusually low. The vehicle was driven to an independent mechanic however, the vehicle was not diagnosed or repaired. The vehicle was later towed to the dealer where it was diagnosed with coolant intrusion into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. In addition, the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 68,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle misfired, with the check engine warning light illuminated. In addition, the RPMs were unusually low. The vehicle was driven to an independent mechanic however, the vehicle was not diagnosed or repaired. The vehicle was later towed to the dealer where it was diagnosed with coolant intrusion into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. In addition, the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 68,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the vehicle misfired, with the check engine warning light illuminated. In addition, the RPMs were unusually low. The vehicle was driven to an independent mechanic however, the vehicle was not diagnosed or repaired. The vehicle was later towed to the dealer where it was diagnosed with coolant intrusion into cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. In addition, the contact was referred to the NHTSA Hotline to report the failure. The failure mileage was approximately 68,000.
Mfg Campaign: 11588764
Recall Date: May 14, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The engine was emitting white smoke at approximately 55,000 miles. After a quick inspection a low coolant level was noted and a code for a misfiring cylinder 2 was noted. This issue is likely coolant intrusion into the cylinder. I was made aware of the Customer Service Program 21N12.
Corrective Action:
The engine was emitting white smoke at approximately 55,000 miles. After a quick inspection a low coolant level was noted and a code for a misfiring cylinder 2 was noted. This issue is likely coolant intrusion into the cylinder. I was made aware of the Customer Service Program 21N12.
Additional Notes:
The engine was emitting white smoke at approximately 55,000 miles. After a quick inspection a low coolant level was noted and a code for a misfiring cylinder 2 was noted. This issue is likely coolant intrusion into the cylinder. I was made aware of the Customer Service Program 21N12.
Mfg Campaign: 11588429
Recall Date: May 13, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The engine was emitting white smoke at approximately 55,000 miles. After a quick inspection a low coolant level was noted and a code for a misfiring cylinder 2 was noted. This issue is likely coolant intrusion into the cylinder. I was made aware of the Customer Service Program 21N12.
Corrective Action:
The engine was emitting white smoke at approximately 55,000 miles. After a quick inspection a low coolant level was noted and a code for a misfiring cylinder 2 was noted. This issue is likely coolant intrusion into the cylinder. I was made aware of the Customer Service Program 21N12.
Additional Notes:
The engine was emitting white smoke at approximately 55,000 miles. After a quick inspection a low coolant level was noted and a code for a misfiring cylinder 2 was noted. This issue is likely coolant intrusion into the cylinder. I was made aware of the Customer Service Program 21N12.
Mfg Campaign: 11588429
Recall Date: May 13, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the engine was misfiring with the check engine warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that coolant was leaking into the engine, causing the misfire. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was referred to the NHSTA Hotline for assistance. The failure mileage was approximately 87,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the engine was misfiring with the check engine warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that coolant was leaking into the engine, causing the misfire. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was referred to the NHSTA Hotline for assistance. The failure mileage was approximately 87,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the engine was misfiring with the check engine warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that coolant was leaking into the engine, causing the misfire. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was referred to the NHSTA Hotline for assistance. The failure mileage was approximately 87,000.
Mfg Campaign: 11588435
Recall Date: May 13, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the temperature gauge indicated that the engine was overheating. The vehicle lost motive power. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure due to a coolant leak. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 112,302.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the temperature gauge indicated that the engine was overheating. The vehicle lost motive power. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure due to a coolant leak. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 112,302.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the temperature gauge indicated that the engine was overheating. The vehicle lost motive power. The vehicle was towed to an independent mechanic where it was diagnosed with engine failure due to a coolant leak. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 112,302.
Mfg Campaign: 11588029
Recall Date: May 10, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The engine started using coolant. it uses so much I have to add coolant every other day. The engine now has started to be hard to start and chugs for a short time after starting. After research I found that the ecoboost engine had a design flaw the Ford corrected in 2020 with an engine upgrade. I think Ford should be responsible for replacing my engine not me.
Corrective Action:
The engine started using coolant. it uses so much I have to add coolant every other day. The engine now has started to be hard to start and chugs for a short time after starting. After research I found that the ecoboost engine had a design flaw the Ford corrected in 2020 with an engine upgrade. I think Ford should be responsible for replacing my engine not me.
Additional Notes:
The engine started using coolant. it uses so much I have to add coolant every other day. The engine now has started to be hard to start and chugs for a short time after starting. After research I found that the ecoboost engine had a design flaw the Ford corrected in 2020 with an engine upgrade. I think Ford should be responsible for replacing my engine not me.
Mfg Campaign: 11588079
Recall Date: May 10, 2024
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