Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C12
Recall Date: Aug 24, 2016
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was having to go to stl to see my sons in the NICU in Creve Couer, and when doing so anytime I got over 70 mph for maybe 5 minutes, it would pop up with "Transmission fault, service now." I have to pull over, turn the car off, sit for 30 minutes, then turn my car back on and stay under 65 the rest of the way home. As a mom of a [XXX] little girl and a mom of twin boys I don't have the money to have it repaired right now, but I wanted to let someone know what is going on with my vehicle. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was having to go to stl to see my sons in the NICU in Creve Couer, and when doing so anytime I got over 70 mph for maybe 5 minutes, it would pop up with "Transmission fault, service now." I have to pull over, turn the car off, sit for 30 minutes, then turn my car back on and stay under 65 the rest of the way home. As a mom of a [XXX] little girl and a mom of twin boys I don't have the money to have it repaired right now, but I wanted to let someone know what is going on with my vehicle. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was having to go to stl to see my sons in the NICU in Creve Couer, and when doing so anytime I got over 70 mph for maybe 5 minutes, it would pop up with "Transmission fault, service now." I have to pull over, turn the car off, sit for 30 minutes, then turn my car back on and stay under 65 the rest of the way home. As a mom of a [XXX] little girl and a mom of twin boys I don't have the money to have it repaired right now, but I wanted to let someone know what is going on with my vehicle. Thank you INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11594502
Recall Date: Jun 15, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I noticed my paint peeling bad around the edges of my windshield, I have not done anything to it to make this happen and upon reading further into the forums there is a large amount of escape owners who have the same issue, it is flaking away so bad I can clearly see metal, I would like to make a formal report
Corrective Action:
I noticed my paint peeling bad around the edges of my windshield, I have not done anything to it to make this happen and upon reading further into the forums there is a large amount of escape owners who have the same issue, it is flaking away so bad I can clearly see metal, I would like to make a formal report
Additional Notes:
I noticed my paint peeling bad around the edges of my windshield, I have not done anything to it to make this happen and upon reading further into the forums there is a large amount of escape owners who have the same issue, it is flaking away so bad I can clearly see metal, I would like to make a formal report
Mfg Campaign: 11594554
Recall Date: Jun 15, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the engine block. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 42,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the engine block. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 42,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the engine block. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 42,000.
Mfg Campaign: 11594375
Recall Date: Jun 14, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the engine block. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 42,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the engine block. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 42,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the temperature gauge indicated that the engine was overheating. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the engine block. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 42,000.
Mfg Campaign: 11594375
Recall Date: Jun 14, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while driving 35 MPH, the vehicle was jerking and stalled with the check engine warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the transmission needed to be repaired. The vehicle was repaired but the failure persisted. The contact stated that on another occasion while driving 35 MPH, the engine overheated and lost motive power with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with coolant leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The manufacturer was notified of the failure. The approximate failure mileage was 85,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while driving 35 MPH, the vehicle was jerking and stalled with the check engine warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the transmission needed to be repaired. The vehicle was repaired but the failure persisted. The contact stated that on another occasion while driving 35 MPH, the engine overheated and lost motive power with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with coolant leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The manufacturer was notified of the failure. The approximate failure mileage was 85,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while driving 35 MPH, the vehicle was jerking and stalled with the check engine warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the transmission needed to be repaired. The vehicle was repaired but the failure persisted. The contact stated that on another occasion while driving 35 MPH, the engine overheated and lost motive power with the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with coolant leaking into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The manufacturer was notified of the failure. The approximate failure mileage was 85,000.
Mfg Campaign: 11594422
Recall Date: Jun 14, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I purchased my 2017 escape almost a year ago. It only has 73000 miles on it. Check engine light turned on. I took it into the mechanic and was told that my coolant was leaking and that I needed a new engine. From what I have read this can lead to the engine catching on fire or engine failure while driving. I was told by the mechanic that I can drive the vehicle because the light was not flashing but how am I to know how safe that truly is. I can not afford a new engine and it is my only vehicle so I will be driving it. I have also read that Ford is aware that this is a manufacture defect but no recall has been issue. Does someone have to get injured before this issue is dealt with? There are thousands of these vehicles on the road as ticking time bombs. Before someone loses a life this should be recalled
Corrective Action:
I purchased my 2017 escape almost a year ago. It only has 73000 miles on it. Check engine light turned on. I took it into the mechanic and was told that my coolant was leaking and that I needed a new engine. From what I have read this can lead to the engine catching on fire or engine failure while driving. I was told by the mechanic that I can drive the vehicle because the light was not flashing but how am I to know how safe that truly is. I can not afford a new engine and it is my only vehicle so I will be driving it. I have also read that Ford is aware that this is a manufacture defect but no recall has been issue. Does someone have to get injured before this issue is dealt with? There are thousands of these vehicles on the road as ticking time bombs. Before someone loses a life this should be recalled
Additional Notes:
I purchased my 2017 escape almost a year ago. It only has 73000 miles on it. Check engine light turned on. I took it into the mechanic and was told that my coolant was leaking and that I needed a new engine. From what I have read this can lead to the engine catching on fire or engine failure while driving. I was told by the mechanic that I can drive the vehicle because the light was not flashing but how am I to know how safe that truly is. I can not afford a new engine and it is my only vehicle so I will be driving it. I have also read that Ford is aware that this is a manufacture defect but no recall has been issue. Does someone have to get injured before this issue is dealt with? There are thousands of these vehicles on the road as ticking time bombs. Before someone loses a life this should be recalled
Mfg Campaign: 11594159
Recall Date: Jun 13, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
We are currently having to replace my son's engine in his escape for the second time due to misfire ? He was driving and it lost ability to drive. It was towed to shop which indicates it needs a second engine.
Corrective Action:
We are currently having to replace my son's engine in his escape for the second time due to misfire ? He was driving and it lost ability to drive. It was towed to shop which indicates it needs a second engine.
Additional Notes:
We are currently having to replace my son's engine in his escape for the second time due to misfire ? He was driving and it lost ability to drive. It was towed to shop which indicates it needs a second engine.
Mfg Campaign: 11593848
Recall Date: Jun 12, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who replaced the spark plugs; however, the failure persisted. The vehicle was taken to another independent mechanic who diagnosed the vehicle and found coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who replaced the spark plugs; however, the failure persisted. The vehicle was taken to another independent mechanic who diagnosed the vehicle and found coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic who replaced the spark plugs; however, the failure persisted. The vehicle was taken to another independent mechanic who diagnosed the vehicle and found coolant intrusion into the engine. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,000.
Mfg Campaign: 11593884
Recall Date: Jun 12, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, the engine misfired on several occasions. The contact stated that there was a strong coolant odor coming from the exhaust pipe. Additionally, the contact stated while driving 55 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was a coolant intrusion in the engine. The dealer related the failure to TSB Number: 22-2229 and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 107,750.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, the engine misfired on several occasions. The contact stated that there was a strong coolant odor coming from the exhaust pipe. Additionally, the contact stated while driving 55 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was a coolant intrusion in the engine. The dealer related the failure to TSB Number: 22-2229 and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 107,750.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while starting the vehicle, the engine misfired on several occasions. The contact stated that there was a strong coolant odor coming from the exhaust pipe. Additionally, the contact stated while driving 55 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that there was a coolant intrusion in the engine. The dealer related the failure to TSB Number: 22-2229 and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 107,750.
Mfg Campaign: 11593913
Recall Date: Jun 12, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while operating the vehicle, the check engine warning light remained illuminated. The contact stated that upon start-up the vehicle would not properly accelerate. The vehicle was taken to the local dealer who diagnosed and determined that coolant had leaked into cylinder #3, and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the vehicle was not eligible for the Extended Warranty coverage for the failure. The failure mileage was 80,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while operating the vehicle, the check engine warning light remained illuminated. The contact stated that upon start-up the vehicle would not properly accelerate. The vehicle was taken to the local dealer who diagnosed and determined that coolant had leaked into cylinder #3, and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the vehicle was not eligible for the Extended Warranty coverage for the failure. The failure mileage was 80,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while operating the vehicle, the check engine warning light remained illuminated. The contact stated that upon start-up the vehicle would not properly accelerate. The vehicle was taken to the local dealer who diagnosed and determined that coolant had leaked into cylinder #3, and the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the vehicle was not eligible for the Extended Warranty coverage for the failure. The failure mileage was 80,000.
Mfg Campaign: 11593986
Recall Date: Jun 12, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the coolant intrusion had damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 66,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the coolant intrusion had damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 66,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the coolant intrusion had damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 66,000.
Mfg Campaign: 11593649
Recall Date: Jun 11, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the coolant intrusion had damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 66,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the coolant intrusion had damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 66,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was taken to the dealer, who determined that the coolant intrusion had damaged the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 21N12. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 66,000.
Mfg Campaign: 11593649
Recall Date: Jun 11, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Vehicle started running rough and had no power while trying to get on to a highway or leave from a stop. When the "Check Engine" light cam on I took it for diagnosis and it had a misfire in 2 cylinders and losing excessive amounts of antifreeze without any leaks showing. It was later diagnosed as have a bad motor and that this year and model motor is know to have this problem. Ford even has a service bulletin on it.
Corrective Action:
Vehicle started running rough and had no power while trying to get on to a highway or leave from a stop. When the "Check Engine" light cam on I took it for diagnosis and it had a misfire in 2 cylinders and losing excessive amounts of antifreeze without any leaks showing. It was later diagnosed as have a bad motor and that this year and model motor is know to have this problem. Ford even has a service bulletin on it.
Additional Notes:
Vehicle started running rough and had no power while trying to get on to a highway or leave from a stop. When the "Check Engine" light cam on I took it for diagnosis and it had a misfire in 2 cylinders and losing excessive amounts of antifreeze without any leaks showing. It was later diagnosed as have a bad motor and that this year and model motor is know to have this problem. Ford even has a service bulletin on it.
Mfg Campaign: 11593715
Recall Date: Jun 11, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that intermittently the engine would misfire on startup and the check engine warning light would illuminate. Restarting the engine would normally solve the issue. The diagnostic code indicated "P0302" as a Cylinder 2 misfire. The vehicle was taken for service and the technician confirmed there was coolant intrusion into the cylinder. The technician recommended the engine be replaced. This is a common issue with Ford Escapes detailed in Customer Satisfaction Programs 19B37 & 21N12. The manufacturer customer service line was notified of the failure. The manufacturer referred the contact to the NHTSA Hotline for assistance.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that intermittently the engine would misfire on startup and the check engine warning light would illuminate. Restarting the engine would normally solve the issue. The diagnostic code indicated "P0302" as a Cylinder 2 misfire. The vehicle was taken for service and the technician confirmed there was coolant intrusion into the cylinder. The technician recommended the engine be replaced. This is a common issue with Ford Escapes detailed in Customer Satisfaction Programs 19B37 & 21N12. The manufacturer customer service line was notified of the failure. The manufacturer referred the contact to the NHTSA Hotline for assistance.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that intermittently the engine would misfire on startup and the check engine warning light would illuminate. Restarting the engine would normally solve the issue. The diagnostic code indicated "P0302" as a Cylinder 2 misfire. The vehicle was taken for service and the technician confirmed there was coolant intrusion into the cylinder. The technician recommended the engine be replaced. This is a common issue with Ford Escapes detailed in Customer Satisfaction Programs 19B37 & 21N12. The manufacturer customer service line was notified of the failure. The manufacturer referred the contact to the NHTSA Hotline for assistance.
Mfg Campaign: 11593764
Recall Date: Jun 11, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I had a check engine code on the car #p0304. I took it to the dealer. They told me I need an new engine for 9000 dollars. They said it was coolant intrusion on the #4 cylinder. Now I've found out that there are thousands of 2.0 litre engines with the same problem. Sounds like a recall issue to me. My car only has 81000 miles on it and in great shape. Now it is basically worth nothing. Unless I come up with 9000 dollars to fix it. I have never had anything like this happen before. Please make them recall these engines. They built them badly.
Corrective Action:
I had a check engine code on the car #p0304. I took it to the dealer. They told me I need an new engine for 9000 dollars. They said it was coolant intrusion on the #4 cylinder. Now I've found out that there are thousands of 2.0 litre engines with the same problem. Sounds like a recall issue to me. My car only has 81000 miles on it and in great shape. Now it is basically worth nothing. Unless I come up with 9000 dollars to fix it. I have never had anything like this happen before. Please make them recall these engines. They built them badly.
Additional Notes:
I had a check engine code on the car #p0304. I took it to the dealer. They told me I need an new engine for 9000 dollars. They said it was coolant intrusion on the #4 cylinder. Now I've found out that there are thousands of 2.0 litre engines with the same problem. Sounds like a recall issue to me. My car only has 81000 miles on it and in great shape. Now it is basically worth nothing. Unless I come up with 9000 dollars to fix it. I have never had anything like this happen before. Please make them recall these engines. They built them badly.
Mfg Campaign: 11593435
Recall Date: Jun 10, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light illuminated intermittently. The vehicle was taken to the dealer several times, where the contact's mother was informed that the failure could not be replicated because the check engine warning light was not illuminated at the time. The contact stated that the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion in the engine. The dealer determined that the engine needed to be replaced and provided an estimate for the repair. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N12. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light illuminated intermittently. The vehicle was taken to the dealer several times, where the contact's mother was informed that the failure could not be replicated because the check engine warning light was not illuminated at the time. The contact stated that the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion in the engine. The dealer determined that the engine needed to be replaced and provided an estimate for the repair. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N12. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light illuminated intermittently. The vehicle was taken to the dealer several times, where the contact's mother was informed that the failure could not be replicated because the check engine warning light was not illuminated at the time. The contact stated that the failure persisted. The vehicle was taken to the dealer, where it was diagnosed that there was coolant intrusion in the engine. The dealer determined that the engine needed to be replaced and provided an estimate for the repair. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N12. The manufacturer was notified of the failure and a case was opened. The manufacturer referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
Mfg Campaign: 11593506
Recall Date: Jun 10, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The engine started rough and has white smoke. The car lost the speed on a highway all of a sudden. Then, it is diagnosed to be a coolant intrusion problem.
Corrective Action:
The engine started rough and has white smoke. The car lost the speed on a highway all of a sudden. Then, it is diagnosed to be a coolant intrusion problem.
Additional Notes:
The engine started rough and has white smoke. The car lost the speed on a highway all of a sudden. Then, it is diagnosed to be a coolant intrusion problem.
Mfg Campaign: 11593569
Recall Date: Jun 10, 2024
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Without any warning, discovered the left brake lamp/tail lamp failed due to extensive water intrusion, caused by the failure of the plastic bonding all along the upper edge of the tail lamp assembly, which allowed copious amounts of water to leak in. The right tail lamp assembly appears to be susceptible to the same failure. Brake & tail lamps are safety components of any motor vehicle, and are critical for accident/crash avoidance/prevention. One online Escape owner's forum cites identical issues, indicating that this defective part is not unique or one of a kind. Original owner.
Corrective Action:
Without any warning, discovered the left brake lamp/tail lamp failed due to extensive water intrusion, caused by the failure of the plastic bonding all along the upper edge of the tail lamp assembly, which allowed copious amounts of water to leak in. The right tail lamp assembly appears to be susceptible to the same failure. Brake & tail lamps are safety components of any motor vehicle, and are critical for accident/crash avoidance/prevention. One online Escape owner's forum cites identical issues, indicating that this defective part is not unique or one of a kind. Original owner.
Additional Notes:
Without any warning, discovered the left brake lamp/tail lamp failed due to extensive water intrusion, caused by the failure of the plastic bonding all along the upper edge of the tail lamp assembly, which allowed copious amounts of water to leak in. The right tail lamp assembly appears to be susceptible to the same failure. Brake & tail lamps are safety components of any motor vehicle, and are critical for accident/crash avoidance/prevention. One online Escape owner's forum cites identical issues, indicating that this defective part is not unique or one of a kind. Original owner.
Mfg Campaign: 11593262
Recall Date: Jun 8, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact called on behalf of her daughter who owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, she became aware of white smoke emanating from underneath the hood of the vehicle. The contact also noticed an abnormal coolant odor. No warning lights were illuminated. The vehicle was not repaired or diagnosed by an independent mechanic or local dealer. The contact stated that a relative advised that the head gasket might have been blown. The contact stated that while doing research, she became aware that it was a known failure. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 69,000.
Corrective Action:
The contact called on behalf of her daughter who owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, she became aware of white smoke emanating from underneath the hood of the vehicle. The contact also noticed an abnormal coolant odor. No warning lights were illuminated. The vehicle was not repaired or diagnosed by an independent mechanic or local dealer. The contact stated that a relative advised that the head gasket might have been blown. The contact stated that while doing research, she became aware that it was a known failure. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 69,000.
Additional Notes:
The contact called on behalf of her daughter who owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, she became aware of white smoke emanating from underneath the hood of the vehicle. The contact also noticed an abnormal coolant odor. No warning lights were illuminated. The vehicle was not repaired or diagnosed by an independent mechanic or local dealer. The contact stated that a relative advised that the head gasket might have been blown. The contact stated that while doing research, she became aware that it was a known failure. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 69,000.
Mfg Campaign: 11593030
Recall Date: Jun 7, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while driving 55 MPH, the turbo charger became inoperable. The contact noticed smoke emerging from the vehicle, and the vehicle started losing motive power, and decelerated to 35 MPH. The contact checked the oil and noticed that the oil level was low. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who determined that the engine block was cracked. The manufacturer was contacted and opened a case. The failure mileage was approximately 72,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while driving 55 MPH, the turbo charger became inoperable. The contact noticed smoke emerging from the vehicle, and the vehicle started losing motive power, and decelerated to 35 MPH. The contact checked the oil and noticed that the oil level was low. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who determined that the engine block was cracked. The manufacturer was contacted and opened a case. The failure mileage was approximately 72,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while driving 55 MPH, the turbo charger became inoperable. The contact noticed smoke emerging from the vehicle, and the vehicle started losing motive power, and decelerated to 35 MPH. The contact checked the oil and noticed that the oil level was low. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic, who determined that the engine block was cracked. The manufacturer was contacted and opened a case. The failure mileage was approximately 72,000.
Mfg Campaign: 11593042
Recall Date: Jun 7, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury