Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C12
Recall Date: Aug 24, 2016
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while driving at approximately 50 MPH, the engine fault warning light illuminated. The contact stated that the failure was related to Technical Service Bulletin: 19-2375 or 20-2100. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was a coolant leak in the engine and that the engine needed to be replaced. The local dealer was not contacted. The manufacturer was not contacted. The failure mileage was approximately 87,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while driving at approximately 50 MPH, the engine fault warning light illuminated. The contact stated that the failure was related to Technical Service Bulletin: 19-2375 or 20-2100. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was a coolant leak in the engine and that the engine needed to be replaced. The local dealer was not contacted. The manufacturer was not contacted. The failure mileage was approximately 87,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while driving at approximately 50 MPH, the engine fault warning light illuminated. The contact stated that the failure was related to Technical Service Bulletin: 19-2375 or 20-2100. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that there was a coolant leak in the engine and that the engine needed to be replaced. The local dealer was not contacted. The manufacturer was not contacted. The failure mileage was approximately 87,000.
Mfg Campaign: 11645619
Recall Date: Feb 28, 2025
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
A previous NHTSA complaint was filed on [XXX] regarding a critical steering issue in the vehicle, indicated by the error message "Steering Fault Assist." Following this complaint, the vehicle was inspected by Ford, which determined that the power steering column, including the rack and pinion, required replacement. However, the cost of the repair was placed on the customer, who paid $2,002 out of pocket to have the vehicle repaired at Mayfield Auto in the Dallas Metro Area—the location where the vehicle had initially stalled—despite the fact that the customer resides in Lafayette, LA. Despite the completed repair and the vehicle being driven for more than 1,000 miles, the same "Steering Fault Assist" error message has reappeared as of [XXX]. This issue led to a dangerous situation, as the vehicle became difficult to steer and eventually stalled in the middle of a highway, putting the driver and other motorists at serious risk. The driver, a [XXX], struggled to control the vehicle due to the sudden loss of steering ability and was nearly involved in a collision with another vehicle. This marks the second steering failure within a 60-day period, raising serious concerns about the safety and reliability of the vehicle, as well as the effectiveness of the previous repair. The recurrence of this issue not only poses a severe risk to the driver and passengers but also endangers others on the road. Given the history of this problem and the life-threatening nature of the failure, immediate action is necessary to investigate and address this persistent and hazardous defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
A previous NHTSA complaint was filed on [XXX] regarding a critical steering issue in the vehicle, indicated by the error message "Steering Fault Assist." Following this complaint, the vehicle was inspected by Ford, which determined that the power steering column, including the rack and pinion, required replacement. However, the cost of the repair was placed on the customer, who paid $2,002 out of pocket to have the vehicle repaired at Mayfield Auto in the Dallas Metro Area—the location where the vehicle had initially stalled—despite the fact that the customer resides in Lafayette, LA. Despite the completed repair and the vehicle being driven for more than 1,000 miles, the same "Steering Fault Assist" error message has reappeared as of [XXX]. This issue led to a dangerous situation, as the vehicle became difficult to steer and eventually stalled in the middle of a highway, putting the driver and other motorists at serious risk. The driver, a [XXX], struggled to control the vehicle due to the sudden loss of steering ability and was nearly involved in a collision with another vehicle. This marks the second steering failure within a 60-day period, raising serious concerns about the safety and reliability of the vehicle, as well as the effectiveness of the previous repair. The recurrence of this issue not only poses a severe risk to the driver and passengers but also endangers others on the road. Given the history of this problem and the life-threatening nature of the failure, immediate action is necessary to investigate and address this persistent and hazardous defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
A previous NHTSA complaint was filed on [XXX] regarding a critical steering issue in the vehicle, indicated by the error message "Steering Fault Assist." Following this complaint, the vehicle was inspected by Ford, which determined that the power steering column, including the rack and pinion, required replacement. However, the cost of the repair was placed on the customer, who paid $2,002 out of pocket to have the vehicle repaired at Mayfield Auto in the Dallas Metro Area—the location where the vehicle had initially stalled—despite the fact that the customer resides in Lafayette, LA. Despite the completed repair and the vehicle being driven for more than 1,000 miles, the same "Steering Fault Assist" error message has reappeared as of [XXX]. This issue led to a dangerous situation, as the vehicle became difficult to steer and eventually stalled in the middle of a highway, putting the driver and other motorists at serious risk. The driver, a [XXX], struggled to control the vehicle due to the sudden loss of steering ability and was nearly involved in a collision with another vehicle. This marks the second steering failure within a 60-day period, raising serious concerns about the safety and reliability of the vehicle, as well as the effectiveness of the previous repair. The recurrence of this issue not only poses a severe risk to the driver and passengers but also endangers others on the road. Given the history of this problem and the life-threatening nature of the failure, immediate action is necessary to investigate and address this persistent and hazardous defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11645224
Recall Date: Feb 27, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, there was an abnormal sound emanating from the engine compartment, prompting the to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the head gasket, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 39,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, there was an abnormal sound emanating from the engine compartment, prompting the to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the head gasket, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 39,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, there was an abnormal sound emanating from the engine compartment, prompting the to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the head gasket, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 39,000.
Mfg Campaign: 11645358
Recall Date: Feb 27, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, there was an abnormal sound emanating from the engine compartment, prompting the to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the head gasket, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 39,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, there was an abnormal sound emanating from the engine compartment, prompting the to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the head gasket, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 39,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that upon starting the vehicle, there was an abnormal sound emanating from the engine compartment, prompting the to discontinue driving the vehicle. The check engine warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the head gasket, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 39,000.
Mfg Campaign: 11645358
Recall Date: Feb 27, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My car has yet to hit 90k miles. 2017 ford escape. Recently my check engine light came on. Cylinder 3 misfire. Replaced the spark plugs and it went off. Came back on a week later. Same code. Replaced the ignition coils and went off. Came back on almost a week later again. Same code. Took it to ford to see what’s going on. Apparently there is a KNOWN issue where the coolant leaks into the engine, causing misfires and more problems. It’s not a recall apparently for my vehicle. The only thing to do to fix it is to, guess what, get a new engine.. I’ve done some research now and many, many people are having this same issue. Ridiculous by ford to keep allowing this to happen.
Corrective Action:
My car has yet to hit 90k miles. 2017 ford escape. Recently my check engine light came on. Cylinder 3 misfire. Replaced the spark plugs and it went off. Came back on a week later. Same code. Replaced the ignition coils and went off. Came back on almost a week later again. Same code. Took it to ford to see what’s going on. Apparently there is a KNOWN issue where the coolant leaks into the engine, causing misfires and more problems. It’s not a recall apparently for my vehicle. The only thing to do to fix it is to, guess what, get a new engine.. I’ve done some research now and many, many people are having this same issue. Ridiculous by ford to keep allowing this to happen.
Additional Notes:
My car has yet to hit 90k miles. 2017 ford escape. Recently my check engine light came on. Cylinder 3 misfire. Replaced the spark plugs and it went off. Came back on a week later. Same code. Replaced the ignition coils and went off. Came back on almost a week later again. Same code. Took it to ford to see what’s going on. Apparently there is a KNOWN issue where the coolant leaks into the engine, causing misfires and more problems. It’s not a recall apparently for my vehicle. The only thing to do to fix it is to, guess what, get a new engine.. I’ve done some research now and many, many people are having this same issue. Ridiculous by ford to keep allowing this to happen.
Mfg Campaign: 11645010
Recall Date: Feb 26, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while her daughter was operating the vehicle, the vehicle lost automotive power and stalled. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that the engine had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 83,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while her daughter was operating the vehicle, the vehicle lost automotive power and stalled. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that the engine had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 83,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while her daughter was operating the vehicle, the vehicle lost automotive power and stalled. The vehicle was towed to the local dealer who diagnosed the vehicle and determined that the engine had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was approximately 83,000.
Mfg Campaign: 11645081
Recall Date: Feb 26, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Check engine light came on at 104,000 miles (after a recent 100K mile tune up) Independent mechanic diagnosed 2 issues: a P0301 Cylinder 1 misfire detected. Also a P0316 Cylinder 1 misfire detected on start-up. Mechanic pressurized cooling system, let sit, and then pressure dropped to 10 PSI. We were told it was a coolant intrusian with coolant was leaking into cylinder and if we drove it much longer the engine would fail. We were told we would need a new engine, approximatley $8000 quote. We were also told Ford knows of this issue and has since build a new engine for this car--yet has NOT recalled or helped all these people who have this engine failure due to this defect. This is a major defect that we (and others) should get help or compensation for. We are not going to spend 8K to fix. Today's diagnosis cost us $325 plus the $700 tune up a month ago. We put 1K into this car in 2 months --quotes and documentation attached
Corrective Action:
Check engine light came on at 104,000 miles (after a recent 100K mile tune up) Independent mechanic diagnosed 2 issues: a P0301 Cylinder 1 misfire detected. Also a P0316 Cylinder 1 misfire detected on start-up. Mechanic pressurized cooling system, let sit, and then pressure dropped to 10 PSI. We were told it was a coolant intrusian with coolant was leaking into cylinder and if we drove it much longer the engine would fail. We were told we would need a new engine, approximatley $8000 quote. We were also told Ford knows of this issue and has since build a new engine for this car--yet has NOT recalled or helped all these people who have this engine failure due to this defect. This is a major defect that we (and others) should get help or compensation for. We are not going to spend 8K to fix. Today's diagnosis cost us $325 plus the $700 tune up a month ago. We put 1K into this car in 2 months --quotes and documentation attached
Additional Notes:
Check engine light came on at 104,000 miles (after a recent 100K mile tune up) Independent mechanic diagnosed 2 issues: a P0301 Cylinder 1 misfire detected. Also a P0316 Cylinder 1 misfire detected on start-up. Mechanic pressurized cooling system, let sit, and then pressure dropped to 10 PSI. We were told it was a coolant intrusian with coolant was leaking into cylinder and if we drove it much longer the engine would fail. We were told we would need a new engine, approximatley $8000 quote. We were also told Ford knows of this issue and has since build a new engine for this car--yet has NOT recalled or helped all these people who have this engine failure due to this defect. This is a major defect that we (and others) should get help or compensation for. We are not going to spend 8K to fix. Today's diagnosis cost us $325 plus the $700 tune up a month ago. We put 1K into this car in 2 months --quotes and documentation attached
Mfg Campaign: 11645189
Recall Date: Feb 26, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant leaked out, and ran hot. Refilled coolant and it didn't leak out but still runs hot. Mechanic said the car runs hot as soon as it’s turned on; coolant is leaking into the cylinders or warped cylinders causing engine block cracks. Another problem is when I get fuel and start the car back up “auto manual restart” comes up on the dash and car shuts off. Car also sputters then shuts off every time I turn it back on after that until I press the gas pedal a few times. Has been smoking since April of 2024 but coolant problem occurred sometime in January of 2025. Fuel issue had been happening since September of 2024.
Corrective Action:
Coolant leaked out, and ran hot. Refilled coolant and it didn't leak out but still runs hot. Mechanic said the car runs hot as soon as it’s turned on; coolant is leaking into the cylinders or warped cylinders causing engine block cracks. Another problem is when I get fuel and start the car back up “auto manual restart” comes up on the dash and car shuts off. Car also sputters then shuts off every time I turn it back on after that until I press the gas pedal a few times. Has been smoking since April of 2024 but coolant problem occurred sometime in January of 2025. Fuel issue had been happening since September of 2024.
Additional Notes:
Coolant leaked out, and ran hot. Refilled coolant and it didn't leak out but still runs hot. Mechanic said the car runs hot as soon as it’s turned on; coolant is leaking into the cylinders or warped cylinders causing engine block cracks. Another problem is when I get fuel and start the car back up “auto manual restart” comes up on the dash and car shuts off. Car also sputters then shuts off every time I turn it back on after that until I press the gas pedal a few times. Has been smoking since April of 2024 but coolant problem occurred sometime in January of 2025. Fuel issue had been happening since September of 2024.
Mfg Campaign: 11644479
Recall Date: Feb 24, 2025
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Coolant leaked out, and ran hot. Refilled coolant and it didn't leak out but still runs hot. Mechanic said the car runs hot as soon as it’s turned on; coolant is leaking into the cylinders or warped cylinders causing engine block cracks. Another problem is when I get fuel and start the car back up “auto manual restart” comes up on the dash and car shuts off. Car also sputters then shuts off every time I turn it back on after that until I press the gas pedal a few times. Has been smoking since April of 2024 but coolant problem occurred sometime in January of 2025. Fuel issue had been happening since September of 2024.
Corrective Action:
Coolant leaked out, and ran hot. Refilled coolant and it didn't leak out but still runs hot. Mechanic said the car runs hot as soon as it’s turned on; coolant is leaking into the cylinders or warped cylinders causing engine block cracks. Another problem is when I get fuel and start the car back up “auto manual restart” comes up on the dash and car shuts off. Car also sputters then shuts off every time I turn it back on after that until I press the gas pedal a few times. Has been smoking since April of 2024 but coolant problem occurred sometime in January of 2025. Fuel issue had been happening since September of 2024.
Additional Notes:
Coolant leaked out, and ran hot. Refilled coolant and it didn't leak out but still runs hot. Mechanic said the car runs hot as soon as it’s turned on; coolant is leaking into the cylinders or warped cylinders causing engine block cracks. Another problem is when I get fuel and start the car back up “auto manual restart” comes up on the dash and car shuts off. Car also sputters then shuts off every time I turn it back on after that until I press the gas pedal a few times. Has been smoking since April of 2024 but coolant problem occurred sometime in January of 2025. Fuel issue had been happening since September of 2024.
Mfg Campaign: 11644479
Recall Date: Feb 24, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while his wife was driving 35 MPH, the vehicle hesitated. In addition, while attempting to depress the accelerator pedal, the vehicle failed to respond as needed. The “Engine Fault - Service Now” warning light was illuminated. The contact stated that an independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the shifter cable had failed, and the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the VIN was not included in NHTSA Campaign Number: 22V413000 (POWER TRAIN). The manufacturer was notified of the failure but offered no assistance, and informed the contact that the recall was closed. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 16,821.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while his wife was driving 35 MPH, the vehicle hesitated. In addition, while attempting to depress the accelerator pedal, the vehicle failed to respond as needed. The “Engine Fault - Service Now” warning light was illuminated. The contact stated that an independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the shifter cable had failed, and the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the VIN was not included in NHTSA Campaign Number: 22V413000 (POWER TRAIN). The manufacturer was notified of the failure but offered no assistance, and informed the contact that the recall was closed. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 16,821.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while his wife was driving 35 MPH, the vehicle hesitated. In addition, while attempting to depress the accelerator pedal, the vehicle failed to respond as needed. The “Engine Fault - Service Now” warning light was illuminated. The contact stated that an independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the shifter cable had failed, and the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the VIN was not included in NHTSA Campaign Number: 22V413000 (POWER TRAIN). The manufacturer was notified of the failure but offered no assistance, and informed the contact that the recall was closed. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 16,821.
Mfg Campaign: 11644575
Recall Date: Feb 24, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while his wife was driving 35 MPH, the vehicle hesitated. In addition, while attempting to depress the accelerator pedal, the vehicle failed to respond as needed. The “Engine Fault - Service Now” warning light was illuminated. The contact stated that an independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the shifter cable had failed, and the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the VIN was not included in NHTSA Campaign Number: 22V413000 (POWER TRAIN). The manufacturer was notified of the failure but offered no assistance, and informed the contact that the recall was closed. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 16,821.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while his wife was driving 35 MPH, the vehicle hesitated. In addition, while attempting to depress the accelerator pedal, the vehicle failed to respond as needed. The “Engine Fault - Service Now” warning light was illuminated. The contact stated that an independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the shifter cable had failed, and the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the VIN was not included in NHTSA Campaign Number: 22V413000 (POWER TRAIN). The manufacturer was notified of the failure but offered no assistance, and informed the contact that the recall was closed. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 16,821.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while his wife was driving 35 MPH, the vehicle hesitated. In addition, while attempting to depress the accelerator pedal, the vehicle failed to respond as needed. The “Engine Fault - Service Now” warning light was illuminated. The contact stated that an independent mechanic was contacted. The vehicle was taken to an independent mechanic where it was diagnosed and determined that the shifter cable had failed, and the transmission needed to be replaced. The vehicle was not repaired. The contact stated that the VIN was not included in NHTSA Campaign Number: 22V413000 (POWER TRAIN). The manufacturer was notified of the failure but offered no assistance, and informed the contact that the recall was closed. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 16,821.
Mfg Campaign: 11644575
Recall Date: Feb 24, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while attempting to start the vehicle, the contact heard an abnormal sound coming from the engine. The contact stated that a technician noticed coolant leaking into the engine. The dealer was contacted. The vehicle was taken to O'Reilly's and the contact was notified of a misfire in cylinder #2. The vehicle was then taking to the dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 109,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while attempting to start the vehicle, the contact heard an abnormal sound coming from the engine. The contact stated that a technician noticed coolant leaking into the engine. The dealer was contacted. The vehicle was taken to O'Reilly's and the contact was notified of a misfire in cylinder #2. The vehicle was then taking to the dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 109,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while attempting to start the vehicle, the contact heard an abnormal sound coming from the engine. The contact stated that a technician noticed coolant leaking into the engine. The dealer was contacted. The vehicle was taken to O'Reilly's and the contact was notified of a misfire in cylinder #2. The vehicle was then taking to the dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 109,000.
Mfg Campaign: 11644596
Recall Date: Feb 24, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Oil is leaking into my cylinder 3 and 4. I’ve been reading all over that a lot of people are having issues with same thing on there ford escape.
Corrective Action:
Oil is leaking into my cylinder 3 and 4. I’ve been reading all over that a lot of people are having issues with same thing on there ford escape.
Additional Notes:
Oil is leaking into my cylinder 3 and 4. I’ve been reading all over that a lot of people are having issues with same thing on there ford escape.
Mfg Campaign: 11644232
Recall Date: Feb 22, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Cylinder 3 is leaking coolant please reference claim 11643983
Corrective Action:
Cylinder 3 is leaking coolant please reference claim 11643983
Additional Notes:
Cylinder 3 is leaking coolant please reference claim 11643983
Mfg Campaign: 11644317
Recall Date: Feb 22, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the engine made an abnormal beeping sound and then unexpectedly shut off. The check engine warning light was illuminated, and the "Engine Fault Service Now" message was displayed. The vehicle was restarted, but the engine overheated. The contact added coolant to the reservoir; however, the failure persisted. The vehicle was towed to an independent mechanic, who determined that there was a crack in cylinder #3 and coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 138,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the engine made an abnormal beeping sound and then unexpectedly shut off. The check engine warning light was illuminated, and the "Engine Fault Service Now" message was displayed. The vehicle was restarted, but the engine overheated. The contact added coolant to the reservoir; however, the failure persisted. The vehicle was towed to an independent mechanic, who determined that there was a crack in cylinder #3 and coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 138,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while starting the vehicle, the engine made an abnormal beeping sound and then unexpectedly shut off. The check engine warning light was illuminated, and the "Engine Fault Service Now" message was displayed. The vehicle was restarted, but the engine overheated. The contact added coolant to the reservoir; however, the failure persisted. The vehicle was towed to an independent mechanic, who determined that there was a crack in cylinder #3 and coolant intrusion into the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 138,000.
Mfg Campaign: 11643983
Recall Date: Feb 20, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was driven to the residence. The contact stated that a mobile mechanic inspected the vehicle and diagnosed the vehicle with a misfire in cylinder #3. The contact was informed that the spark plugs and ignition coils needed to be replaced. The vehicle was repaired. The failure reoccurred. The vehicle was taken to another independent mechanic where it was diagnosed with a coolant leak in cylinder #3 and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 101,854.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was driven to the residence. The contact stated that a mobile mechanic inspected the vehicle and diagnosed the vehicle with a misfire in cylinder #3. The contact was informed that the spark plugs and ignition coils needed to be replaced. The vehicle was repaired. The failure reoccurred. The vehicle was taken to another independent mechanic where it was diagnosed with a coolant leak in cylinder #3 and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 101,854.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while driving at an undisclosed speed, the check engine warning light was illuminated. The vehicle was driven to the residence. The contact stated that a mobile mechanic inspected the vehicle and diagnosed the vehicle with a misfire in cylinder #3. The contact was informed that the spark plugs and ignition coils needed to be replaced. The vehicle was repaired. The failure reoccurred. The vehicle was taken to another independent mechanic where it was diagnosed with a coolant leak in cylinder #3 and engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 101,854.
Mfg Campaign: 11643696
Recall Date: Feb 19, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Regarding 2017 Ford Escape: Coolant is intruding into the firing cylinder. In my case it was cylinder #3 and was confirmed by KeyScales in Leesburg, Florida. Upon speaking with a Ford Motor Company representative, they told me it was a known problem but no recalls have been issued by NHSTA even though a similar recall has been issued for 2013 Ford Escapes. I was told the engine will fail quickly and should be replaced immediately at a cost of $10,400.
Corrective Action:
Regarding 2017 Ford Escape: Coolant is intruding into the firing cylinder. In my case it was cylinder #3 and was confirmed by KeyScales in Leesburg, Florida. Upon speaking with a Ford Motor Company representative, they told me it was a known problem but no recalls have been issued by NHSTA even though a similar recall has been issued for 2013 Ford Escapes. I was told the engine will fail quickly and should be replaced immediately at a cost of $10,400.
Additional Notes:
Regarding 2017 Ford Escape: Coolant is intruding into the firing cylinder. In my case it was cylinder #3 and was confirmed by KeyScales in Leesburg, Florida. Upon speaking with a Ford Motor Company representative, they told me it was a known problem but no recalls have been issued by NHSTA even though a similar recall has been issued for 2013 Ford Escapes. I was told the engine will fail quickly and should be replaced immediately at a cost of $10,400.
Mfg Campaign: 11643756
Recall Date: Feb 19, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was advised that coolant intrusion had been found in the short block of the engine, and that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 111,390.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was advised that coolant intrusion had been found in the short block of the engine, and that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 111,390.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed and the contact was advised that coolant intrusion had been found in the short block of the engine, and that the short block needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 111,390.
Mfg Campaign: 11643762
Recall Date: Feb 19, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, she noticed the water meter gauge was lower than normal. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic and was diagnosed with coolant intrusion into cylinder #3. The vehicle was not repaired because the warranty had expired. Upon further inspection, the contact related the failure to TSB 19-2172; however, the vehicle was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,511.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, she noticed the water meter gauge was lower than normal. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic and was diagnosed with coolant intrusion into cylinder #3. The vehicle was not repaired because the warranty had expired. Upon further inspection, the contact related the failure to TSB 19-2172; however, the vehicle was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,511.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while driving at various speeds, she noticed the water meter gauge was lower than normal. The check engine warning light was illuminated. The vehicle was taken to a local independent mechanic and was diagnosed with coolant intrusion into cylinder #3. The vehicle was not repaired because the warranty had expired. Upon further inspection, the contact related the failure to TSB 19-2172; however, the vehicle was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,511.
Mfg Campaign: 11643399
Recall Date: Feb 18, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while her daughter was driving out of the school parking lot at an undisclosed speed, the vehicle made an abnormal sound and stalled. There was no warning light illuminated. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed and determined that the engine block was fractured, and there was coolant intrusion in cylinders #3 and #4. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The contact related the failure to an undisclosed TSB. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 98,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while her daughter was driving out of the school parking lot at an undisclosed speed, the vehicle made an abnormal sound and stalled. There was no warning light illuminated. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed and determined that the engine block was fractured, and there was coolant intrusion in cylinders #3 and #4. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The contact related the failure to an undisclosed TSB. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 98,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while her daughter was driving out of the school parking lot at an undisclosed speed, the vehicle made an abnormal sound and stalled. There was no warning light illuminated. The vehicle failed to restart and was towed to an independent mechanic, where it was diagnosed and determined that the engine block was fractured, and there was coolant intrusion in cylinders #3 and #4. The mechanic determined that the engine needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. The contact related the failure to an undisclosed TSB. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 98,000.
Mfg Campaign: 11643440
Recall Date: Feb 18, 2025
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