Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain model year 2017 Ford Escape Titanium and SE vehicles manufactured October 5, 2015, to May 12, 2016. The settings for the closing-force of the power-operated windows may allow the windows to close on an object such as a body part and injure it before the windows auto-reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-Operated Window Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 16C12
Recall Date: Aug 24, 2016
Consumer Complaints
2.8K ComplaintsFord Motor Company
Defect Description:
ENGINE
Potential Consequences:
My daughter told me our 2017 Ford Escape Titanium’s engine light came on. She said the engine was sputtering and losing power. I scheduled an appointment with Ford the next day, and paid for them to do a diagnostic on the vehicle. The vehicle has 105k miles on it. They said the engine had coolant intrusion in cylinder number one. The engine needs to be replaced, it’s out of warranty, and would cost $8,000 to replace, I was expecting the vehicle to last until 200k miles with proper servicing , and the repair is more than the value of the vehicle. Now the vehicle is sitting in my driveway, since I don’t want anyone driving it on the highway with an engine that loses power and could go at any time.
Corrective Action:
My daughter told me our 2017 Ford Escape Titanium’s engine light came on. She said the engine was sputtering and losing power. I scheduled an appointment with Ford the next day, and paid for them to do a diagnostic on the vehicle. The vehicle has 105k miles on it. They said the engine had coolant intrusion in cylinder number one. The engine needs to be replaced, it’s out of warranty, and would cost $8,000 to replace, I was expecting the vehicle to last until 200k miles with proper servicing , and the repair is more than the value of the vehicle. Now the vehicle is sitting in my driveway, since I don’t want anyone driving it on the highway with an engine that loses power and could go at any time.
Additional Notes:
My daughter told me our 2017 Ford Escape Titanium’s engine light came on. She said the engine was sputtering and losing power. I scheduled an appointment with Ford the next day, and paid for them to do a diagnostic on the vehicle. The vehicle has 105k miles on it. They said the engine had coolant intrusion in cylinder number one. The engine needs to be replaced, it’s out of warranty, and would cost $8,000 to replace, I was expecting the vehicle to last until 200k miles with proper servicing , and the repair is more than the value of the vehicle. Now the vehicle is sitting in my driveway, since I don’t want anyone driving it on the highway with an engine that loses power and could go at any time.
Mfg Campaign: 11640850
Recall Date: Feb 5, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Check engine light flashing, took to a local mechanic and need the whole engine replaced due to an internal coolant leak. Coolant level was low so the car overheated. Couple days later it was empty again
Corrective Action:
Check engine light flashing, took to a local mechanic and need the whole engine replaced due to an internal coolant leak. Coolant level was low so the car overheated. Couple days later it was empty again
Additional Notes:
Check engine light flashing, took to a local mechanic and need the whole engine replaced due to an internal coolant leak. Coolant level was low so the car overheated. Couple days later it was empty again
Mfg Campaign: 11640712
Recall Date: Feb 4, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was towed to the residence. The contact was able to restart the vehicle; however, the failure persisted. The contact stated while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The contact was able to restart the vehicle, by turning off the vehicle, allowing the engine to cool down, and then adding coolant to the coolant reservoir. The contact also inspected the vehicle with a scanner and retrieved DTC: P0302 - Cylinder #2 Misfire. The vehicle was taken to an independent mechanic where it was diagnosed with a coolant leak into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 90,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was towed to the residence. The contact was able to restart the vehicle; however, the failure persisted. The contact stated while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The contact was able to restart the vehicle, by turning off the vehicle, allowing the engine to cool down, and then adding coolant to the coolant reservoir. The contact also inspected the vehicle with a scanner and retrieved DTC: P0302 - Cylinder #2 Misfire. The vehicle was taken to an independent mechanic where it was diagnosed with a coolant leak into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 90,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The vehicle was towed to the residence. The contact was able to restart the vehicle; however, the failure persisted. The contact stated while driving at an undisclosed speed, the engine overheated with the check engine warning light illuminated. The contact was able to restart the vehicle, by turning off the vehicle, allowing the engine to cool down, and then adding coolant to the coolant reservoir. The contact also inspected the vehicle with a scanner and retrieved DTC: P0302 - Cylinder #2 Misfire. The vehicle was taken to an independent mechanic where it was diagnosed with a coolant leak into the cylinders, causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The approximate failure mileage was 90,000.
Mfg Campaign: 11640741
Recall Date: Feb 4, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I was advised by the Ford dealership that my engine needs to be replaced due to a coolant leak into the engine. This is a known issue for this vehicle. This car has a little over 98k miles on it. There is a board post about this issue TECHNICAL SERVICE BULLETIN 2.0L EcoBoost - Coolant In Cylinders, White Exhaust Smoke And/Or Illuminated MIL 22-2229 09 June 2022 I was told there is no recall for this issue even thought they know it is an issue and the cost to replace is over 8k. I called and spoke to the corporate office as well and they told me they will not cover it. This is an issue for a lot of people and sadly there is still no recall. This is not fair that I have to pay more to get the vehicle fixed than the vehicle Is worth. The Ford company should be held responsible for an issue they know is not a fault of the customer.
Corrective Action:
I was advised by the Ford dealership that my engine needs to be replaced due to a coolant leak into the engine. This is a known issue for this vehicle. This car has a little over 98k miles on it. There is a board post about this issue TECHNICAL SERVICE BULLETIN 2.0L EcoBoost - Coolant In Cylinders, White Exhaust Smoke And/Or Illuminated MIL 22-2229 09 June 2022 I was told there is no recall for this issue even thought they know it is an issue and the cost to replace is over 8k. I called and spoke to the corporate office as well and they told me they will not cover it. This is an issue for a lot of people and sadly there is still no recall. This is not fair that I have to pay more to get the vehicle fixed than the vehicle Is worth. The Ford company should be held responsible for an issue they know is not a fault of the customer.
Additional Notes:
I was advised by the Ford dealership that my engine needs to be replaced due to a coolant leak into the engine. This is a known issue for this vehicle. This car has a little over 98k miles on it. There is a board post about this issue TECHNICAL SERVICE BULLETIN 2.0L EcoBoost - Coolant In Cylinders, White Exhaust Smoke And/Or Illuminated MIL 22-2229 09 June 2022 I was told there is no recall for this issue even thought they know it is an issue and the cost to replace is over 8k. I called and spoke to the corporate office as well and they told me they will not cover it. This is an issue for a lot of people and sadly there is still no recall. This is not fair that I have to pay more to get the vehicle fixed than the vehicle Is worth. The Ford company should be held responsible for an issue they know is not a fault of the customer.
Mfg Campaign: 11640277
Recall Date: Feb 3, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that the vehicle was experiencing excessive coolant consumption, which required the contact to add coolant to the vehicle daily. Additionally, the contact stated that while driving at various speeds, there was white smoke coming out of the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to Trans Auto Repair, where it was diagnosed with a misfire in cylinder #3. The vehicle was then taken to the dealer, where it was diagnosed with coolant intrusion in cylinder #3. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to TSB Number: 19-2346. The manufacturer was notified of the failure and referred the contact to NHTSA Hotline for assistance. The failure mileage was approximately 143,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that the vehicle was experiencing excessive coolant consumption, which required the contact to add coolant to the vehicle daily. Additionally, the contact stated that while driving at various speeds, there was white smoke coming out of the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to Trans Auto Repair, where it was diagnosed with a misfire in cylinder #3. The vehicle was then taken to the dealer, where it was diagnosed with coolant intrusion in cylinder #3. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to TSB Number: 19-2346. The manufacturer was notified of the failure and referred the contact to NHTSA Hotline for assistance. The failure mileage was approximately 143,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that the vehicle was experiencing excessive coolant consumption, which required the contact to add coolant to the vehicle daily. Additionally, the contact stated that while driving at various speeds, there was white smoke coming out of the exhaust pipe. The check engine warning light was illuminated. The vehicle was taken to Trans Auto Repair, where it was diagnosed with a misfire in cylinder #3. The vehicle was then taken to the dealer, where it was diagnosed with coolant intrusion in cylinder #3. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to TSB Number: 19-2346. The manufacturer was notified of the failure and referred the contact to NHTSA Hotline for assistance. The failure mileage was approximately 143,000.
Mfg Campaign: 11640301
Recall Date: Feb 3, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
My vehicle leaks coolant and shakes while accelerating. It sometimes struggles to accelerate at all as it steadily misfires. This would put me and my family at risk even when trying to leave our driveway or turn off our street. The leaking coolant has been confirmed by a dealer and independent service center since it started in 2023. They confirmed that it is identical symptoms to what they see relating to TSB 20-2100 (19-2375 before that). Ford continues to deny that this vehicle is attached to this TSB. The vehicle has not been inspected by the manufacturer, police, or insurance. There was no warning prior to the symptoms first appearance, the Check Engine light illuminated only after issues began to arise.
Corrective Action:
My vehicle leaks coolant and shakes while accelerating. It sometimes struggles to accelerate at all as it steadily misfires. This would put me and my family at risk even when trying to leave our driveway or turn off our street. The leaking coolant has been confirmed by a dealer and independent service center since it started in 2023. They confirmed that it is identical symptoms to what they see relating to TSB 20-2100 (19-2375 before that). Ford continues to deny that this vehicle is attached to this TSB. The vehicle has not been inspected by the manufacturer, police, or insurance. There was no warning prior to the symptoms first appearance, the Check Engine light illuminated only after issues began to arise.
Additional Notes:
My vehicle leaks coolant and shakes while accelerating. It sometimes struggles to accelerate at all as it steadily misfires. This would put me and my family at risk even when trying to leave our driveway or turn off our street. The leaking coolant has been confirmed by a dealer and independent service center since it started in 2023. They confirmed that it is identical symptoms to what they see relating to TSB 20-2100 (19-2375 before that). Ford continues to deny that this vehicle is attached to this TSB. The vehicle has not been inspected by the manufacturer, police, or insurance. There was no warning prior to the symptoms first appearance, the Check Engine light illuminated only after issues began to arise.
Mfg Campaign: 11640504
Recall Date: Feb 3, 2025
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Prior to May 2022, both of the quarter panel mounted tail light assemblies on my 2017 Ford Escape SE started taking in water due the seals on the tail lights failing. Soon after those started failing the same thing began happening to the tail light assemblies on the hatch. I have replaced all 4 tail lights with OEM parts sourced from a salvage yard. All parts sourced from the salvage yard had a perfect conditions rating per the salvage yard. Fast forward to November 2024 and I began to notice the seals on the quarter panel mounted tail light assemblies begging to fail. Since then, the passenger side tail light assembly has began taking on water, with the driver side soon to take on water as well. Water and electricity do not mix. The tail lights are available for inspection upon request and I have included pictures. Driving at night or in low light conditions with my tail lights like this puts me and other drivers at risk due to water potentially shorting out my lights/electrical system and making my lights harder for other drivers to see. The problem, to my knowledge has not been reproduced or confirmed by a dealer or independent service center. The vehicle component has not been inspected by the manufacturer, police, insurance representatives or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure. First appeared prior to May 2022 and again, after replacing the components, around November 2024. I have appealed to the Ford motor company about this and no recall or programs are in affect for this issue at this time. I have also consulted with other owners of the same vehicle with the same issue and there are multiple online forum threads about this issue.
Corrective Action:
Prior to May 2022, both of the quarter panel mounted tail light assemblies on my 2017 Ford Escape SE started taking in water due the seals on the tail lights failing. Soon after those started failing the same thing began happening to the tail light assemblies on the hatch. I have replaced all 4 tail lights with OEM parts sourced from a salvage yard. All parts sourced from the salvage yard had a perfect conditions rating per the salvage yard. Fast forward to November 2024 and I began to notice the seals on the quarter panel mounted tail light assemblies begging to fail. Since then, the passenger side tail light assembly has began taking on water, with the driver side soon to take on water as well. Water and electricity do not mix. The tail lights are available for inspection upon request and I have included pictures. Driving at night or in low light conditions with my tail lights like this puts me and other drivers at risk due to water potentially shorting out my lights/electrical system and making my lights harder for other drivers to see. The problem, to my knowledge has not been reproduced or confirmed by a dealer or independent service center. The vehicle component has not been inspected by the manufacturer, police, insurance representatives or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure. First appeared prior to May 2022 and again, after replacing the components, around November 2024. I have appealed to the Ford motor company about this and no recall or programs are in affect for this issue at this time. I have also consulted with other owners of the same vehicle with the same issue and there are multiple online forum threads about this issue.
Additional Notes:
Prior to May 2022, both of the quarter panel mounted tail light assemblies on my 2017 Ford Escape SE started taking in water due the seals on the tail lights failing. Soon after those started failing the same thing began happening to the tail light assemblies on the hatch. I have replaced all 4 tail lights with OEM parts sourced from a salvage yard. All parts sourced from the salvage yard had a perfect conditions rating per the salvage yard. Fast forward to November 2024 and I began to notice the seals on the quarter panel mounted tail light assemblies begging to fail. Since then, the passenger side tail light assembly has began taking on water, with the driver side soon to take on water as well. Water and electricity do not mix. The tail lights are available for inspection upon request and I have included pictures. Driving at night or in low light conditions with my tail lights like this puts me and other drivers at risk due to water potentially shorting out my lights/electrical system and making my lights harder for other drivers to see. The problem, to my knowledge has not been reproduced or confirmed by a dealer or independent service center. The vehicle component has not been inspected by the manufacturer, police, insurance representatives or others. There were no warning lamps, messages or other symptoms of the problem prior to the failure. First appeared prior to May 2022 and again, after replacing the components, around November 2024. I have appealed to the Ford motor company about this and no recall or programs are in affect for this issue at this time. I have also consulted with other owners of the same vehicle with the same issue and there are multiple online forum threads about this issue.
Mfg Campaign: 11639844
Recall Date: Jan 31, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The vehicle was bucking and shaking after turning the key in the ignition. It lurched and drove shakily, and the next time the vehicle was started, the engine failed to begin running, and an "engine fault" light instructing the driver to "service now" was displayed. At this time, a loud, liquid sloshing noise was heard coming from the direction of the dashboard. In subsequent attempts to later start the car, the car did start, and ran, but when taken to a mechanic, it was revealed that a coolant intrusion occurred without any perceptible cause, of severity enough to completely ruin the engine and necessitate its rebuild or repair.
Corrective Action:
The vehicle was bucking and shaking after turning the key in the ignition. It lurched and drove shakily, and the next time the vehicle was started, the engine failed to begin running, and an "engine fault" light instructing the driver to "service now" was displayed. At this time, a loud, liquid sloshing noise was heard coming from the direction of the dashboard. In subsequent attempts to later start the car, the car did start, and ran, but when taken to a mechanic, it was revealed that a coolant intrusion occurred without any perceptible cause, of severity enough to completely ruin the engine and necessitate its rebuild or repair.
Additional Notes:
The vehicle was bucking and shaking after turning the key in the ignition. It lurched and drove shakily, and the next time the vehicle was started, the engine failed to begin running, and an "engine fault" light instructing the driver to "service now" was displayed. At this time, a loud, liquid sloshing noise was heard coming from the direction of the dashboard. In subsequent attempts to later start the car, the car did start, and ran, but when taken to a mechanic, it was revealed that a coolant intrusion occurred without any perceptible cause, of severity enough to completely ruin the engine and necessitate its rebuild or repair.
Mfg Campaign: 11639242
Recall Date: Jan 29, 2025
Ford Motor Company
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Both low beam head lights stop working while driving. This is the third time in 18 months this has happened. The temporary fix has been to replace an electrical harness that has been burnt from heat. I understand a safety recall has been issued for other Ford Escapes with this condition.
Corrective Action:
Both low beam head lights stop working while driving. This is the third time in 18 months this has happened. The temporary fix has been to replace an electrical harness that has been burnt from heat. I understand a safety recall has been issued for other Ford Escapes with this condition.
Additional Notes:
Both low beam head lights stop working while driving. This is the third time in 18 months this has happened. The temporary fix has been to replace an electrical harness that has been burnt from heat. I understand a safety recall has been issued for other Ford Escapes with this condition.
Mfg Campaign: 11639003
Recall Date: Jan 28, 2025
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Upon a routine visit to my ASC certified mechanic it was found that the rear axle AND water coolant pump were close to failure which would cause loss of steering for the former issue and a catastrophic engine failure due to overheating in the second,. Vehicle has a clean title and an odometer reading under 60K. These are components that are expected to have durability that is well in excess of 100K mileage. Note that this car has been service regularly, driven by one owner with a very conservative driving style and meticulous in meeting all servicing intervals.
Corrective Action:
Upon a routine visit to my ASC certified mechanic it was found that the rear axle AND water coolant pump were close to failure which would cause loss of steering for the former issue and a catastrophic engine failure due to overheating in the second,. Vehicle has a clean title and an odometer reading under 60K. These are components that are expected to have durability that is well in excess of 100K mileage. Note that this car has been service regularly, driven by one owner with a very conservative driving style and meticulous in meeting all servicing intervals.
Additional Notes:
Upon a routine visit to my ASC certified mechanic it was found that the rear axle AND water coolant pump were close to failure which would cause loss of steering for the former issue and a catastrophic engine failure due to overheating in the second,. Vehicle has a clean title and an odometer reading under 60K. These are components that are expected to have durability that is well in excess of 100K mileage. Note that this car has been service regularly, driven by one owner with a very conservative driving style and meticulous in meeting all servicing intervals.
Mfg Campaign: 11639091
Recall Date: Jan 28, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
After almost a year of problems, the Ford Dealership just diagnosed the car with coolant intrusion. It will cost $8000 for a new engine. This is a known Ford Escape 2017 problem, and Ford won’t do anything about the issue. Right now it’s available for inspection, but I’m going to have to get rid of it soon as it is a hazard and not reliable.
Corrective Action:
After almost a year of problems, the Ford Dealership just diagnosed the car with coolant intrusion. It will cost $8000 for a new engine. This is a known Ford Escape 2017 problem, and Ford won’t do anything about the issue. Right now it’s available for inspection, but I’m going to have to get rid of it soon as it is a hazard and not reliable.
Additional Notes:
After almost a year of problems, the Ford Dealership just diagnosed the car with coolant intrusion. It will cost $8000 for a new engine. This is a known Ford Escape 2017 problem, and Ford won’t do anything about the issue. Right now it’s available for inspection, but I’m going to have to get rid of it soon as it is a hazard and not reliable.
Mfg Campaign: 11639233
Recall Date: Jan 28, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Missfire from coolent leaking in engine
Corrective Action:
Missfire from coolent leaking in engine
Additional Notes:
Missfire from coolent leaking in engine
Mfg Campaign: 11638766
Recall Date: Jan 27, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Vehicle stopped in roadway. Bad transmission at 64k miles.
Corrective Action:
Vehicle stopped in roadway. Bad transmission at 64k miles.
Additional Notes:
Vehicle stopped in roadway. Bad transmission at 64k miles.
Mfg Campaign: 11638785
Recall Date: Jan 27, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I own a 2017 Ford Escape SE 2.0L, and my mechanic recently diagnosed my vehicle with coolant intrusion into the engine. This issue has caused potential risks to the engine’s performance and longevity. I discovered that many other Ford Escape owners have reported the same issue online, particularly with models equipped with 1.5L and 2.0L EcoBoost engines. Despite this widespread issue, Ford has only issued a recall and Customer Satisfaction Program (21N12) for the 1.5L engine, leaving owners of 2.0L vehicles like mine without coverage.
Corrective Action:
I own a 2017 Ford Escape SE 2.0L, and my mechanic recently diagnosed my vehicle with coolant intrusion into the engine. This issue has caused potential risks to the engine’s performance and longevity. I discovered that many other Ford Escape owners have reported the same issue online, particularly with models equipped with 1.5L and 2.0L EcoBoost engines. Despite this widespread issue, Ford has only issued a recall and Customer Satisfaction Program (21N12) for the 1.5L engine, leaving owners of 2.0L vehicles like mine without coverage.
Additional Notes:
I own a 2017 Ford Escape SE 2.0L, and my mechanic recently diagnosed my vehicle with coolant intrusion into the engine. This issue has caused potential risks to the engine’s performance and longevity. I discovered that many other Ford Escape owners have reported the same issue online, particularly with models equipped with 1.5L and 2.0L EcoBoost engines. Despite this widespread issue, Ford has only issued a recall and Customer Satisfaction Program (21N12) for the 1.5L engine, leaving owners of 2.0L vehicles like mine without coverage.
Mfg Campaign: 11638792
Recall Date: Jan 27, 2025
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while driving 30 MPH, the vehicle started to shudder. The contact stated that after releasing the accelerator pedal the vehicle to respond normally. No warning light was illuminated. The contact stated that the failure persisted while driving the vehicle. The contact stated that a dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the torque converter had failed, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there was no recall associated with the failure. No additional assistance was provided. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 85,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while driving 30 MPH, the vehicle started to shudder. The contact stated that after releasing the accelerator pedal the vehicle to respond normally. No warning light was illuminated. The contact stated that the failure persisted while driving the vehicle. The contact stated that a dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the torque converter had failed, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there was no recall associated with the failure. No additional assistance was provided. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 85,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while driving 30 MPH, the vehicle started to shudder. The contact stated that after releasing the accelerator pedal the vehicle to respond normally. No warning light was illuminated. The contact stated that the failure persisted while driving the vehicle. The contact stated that a dealer was contacted. The vehicle was taken to the dealer where it was diagnosed and determined that the torque converter had failed, and the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that there was no recall associated with the failure. No additional assistance was provided. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The approximate failure mileage was 85,000.
Mfg Campaign: 11638363
Recall Date: Jan 24, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
It has a known defect that causes coolant to leak into the engine's cylinders, which can cause corrosion, oil dilution, and contamination, which results in engine failure. Ford failed to disclose these defects creating a safety risk, because of the lack of coolant created by these leaks causes overheating, cylinder head cracking and engine failure, or engine fires. After the check engine light came on, the vehicle was inspected by the manufacturer, they then replaced the ignition coil and spark plug for the number 3 cylinder. They had to do this twice because upon leaving the dealership, the check engine light came on again and they said they could only use OEM parts. The 3rd time the engine light came on, it was inspected again by the manufacturer, it was then disclosed about the known defect that the coolant leaking into the engine's cylinders causes engine failure.
Corrective Action:
It has a known defect that causes coolant to leak into the engine's cylinders, which can cause corrosion, oil dilution, and contamination, which results in engine failure. Ford failed to disclose these defects creating a safety risk, because of the lack of coolant created by these leaks causes overheating, cylinder head cracking and engine failure, or engine fires. After the check engine light came on, the vehicle was inspected by the manufacturer, they then replaced the ignition coil and spark plug for the number 3 cylinder. They had to do this twice because upon leaving the dealership, the check engine light came on again and they said they could only use OEM parts. The 3rd time the engine light came on, it was inspected again by the manufacturer, it was then disclosed about the known defect that the coolant leaking into the engine's cylinders causes engine failure.
Additional Notes:
It has a known defect that causes coolant to leak into the engine's cylinders, which can cause corrosion, oil dilution, and contamination, which results in engine failure. Ford failed to disclose these defects creating a safety risk, because of the lack of coolant created by these leaks causes overheating, cylinder head cracking and engine failure, or engine fires. After the check engine light came on, the vehicle was inspected by the manufacturer, they then replaced the ignition coil and spark plug for the number 3 cylinder. They had to do this twice because upon leaving the dealership, the check engine light came on again and they said they could only use OEM parts. The 3rd time the engine light came on, it was inspected again by the manufacturer, it was then disclosed about the known defect that the coolant leaking into the engine's cylinders causes engine failure.
Mfg Campaign: 11637947
Recall Date: Jan 23, 2025
Ford Motor Company
Defect Description:
SUSPENSION:FRONT:CONTROL ARM
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while her daughter was driving approximately 40-50 MPH, the vehicle lost motive power. The contact stated that there was a misfire coming from the vehicle. The driver was able to pull over safely. The check engine warning light was illuminated. The vehicle was taken to a parking lot. The vehicle was taken to an independent mechanic who determined that the control arm had fractured in half. The contact was informed that the spark plug, head gasket, turbo, and engine needed to be replaced. Additionally, there was freon inside the engine and the turbo was leaking. The contact called the local dealer and was informed that there were no recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 152,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while her daughter was driving approximately 40-50 MPH, the vehicle lost motive power. The contact stated that there was a misfire coming from the vehicle. The driver was able to pull over safely. The check engine warning light was illuminated. The vehicle was taken to a parking lot. The vehicle was taken to an independent mechanic who determined that the control arm had fractured in half. The contact was informed that the spark plug, head gasket, turbo, and engine needed to be replaced. Additionally, there was freon inside the engine and the turbo was leaking. The contact called the local dealer and was informed that there were no recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 152,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while her daughter was driving approximately 40-50 MPH, the vehicle lost motive power. The contact stated that there was a misfire coming from the vehicle. The driver was able to pull over safely. The check engine warning light was illuminated. The vehicle was taken to a parking lot. The vehicle was taken to an independent mechanic who determined that the control arm had fractured in half. The contact was informed that the spark plug, head gasket, turbo, and engine needed to be replaced. Additionally, there was freon inside the engine and the turbo was leaking. The contact called the local dealer and was informed that there were no recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 152,000.
Mfg Campaign: 11638005
Recall Date: Jan 23, 2025
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while her daughter was driving approximately 40-50 MPH, the vehicle lost motive power. The contact stated that there was a misfire coming from the vehicle. The driver was able to pull over safely. The check engine warning light was illuminated. The vehicle was taken to a parking lot. The vehicle was taken to an independent mechanic who determined that the control arm had fractured in half. The contact was informed that the spark plug, head gasket, turbo, and engine needed to be replaced. Additionally, there was freon inside the engine and the turbo was leaking. The contact called the local dealer and was informed that there were no recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 152,000.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while her daughter was driving approximately 40-50 MPH, the vehicle lost motive power. The contact stated that there was a misfire coming from the vehicle. The driver was able to pull over safely. The check engine warning light was illuminated. The vehicle was taken to a parking lot. The vehicle was taken to an independent mechanic who determined that the control arm had fractured in half. The contact was informed that the spark plug, head gasket, turbo, and engine needed to be replaced. Additionally, there was freon inside the engine and the turbo was leaking. The contact called the local dealer and was informed that there were no recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 152,000.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while her daughter was driving approximately 40-50 MPH, the vehicle lost motive power. The contact stated that there was a misfire coming from the vehicle. The driver was able to pull over safely. The check engine warning light was illuminated. The vehicle was taken to a parking lot. The vehicle was taken to an independent mechanic who determined that the control arm had fractured in half. The contact was informed that the spark plug, head gasket, turbo, and engine needed to be replaced. Additionally, there was freon inside the engine and the turbo was leaking. The contact called the local dealer and was informed that there were no recalls on the VIN. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The approximate failure mileage was 152,000.
Mfg Campaign: 11638005
Recall Date: Jan 23, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Transmission went out at 65,000 miles. Son was inn the middle of traffic got a message the stop driving immediately and the car started running rough. two codes P2703 and P2704. these are for solenoids. Had trouble getting out of traffic and off the road and almost got hit by another car. He was able to lug across multiple lanes to pull over on the side of the road. This happened at night and the road is busy. Ford has told us that the transmission is an 'enclosed system' and the entire transmission has to be replaced. Due to the enclosed system there is no way to check the transmission fluid levels, etc. The transmission breaking came out of no where and is not related to the transmission bushing recall.
Corrective Action:
Transmission went out at 65,000 miles. Son was inn the middle of traffic got a message the stop driving immediately and the car started running rough. two codes P2703 and P2704. these are for solenoids. Had trouble getting out of traffic and off the road and almost got hit by another car. He was able to lug across multiple lanes to pull over on the side of the road. This happened at night and the road is busy. Ford has told us that the transmission is an 'enclosed system' and the entire transmission has to be replaced. Due to the enclosed system there is no way to check the transmission fluid levels, etc. The transmission breaking came out of no where and is not related to the transmission bushing recall.
Additional Notes:
Transmission went out at 65,000 miles. Son was inn the middle of traffic got a message the stop driving immediately and the car started running rough. two codes P2703 and P2704. these are for solenoids. Had trouble getting out of traffic and off the road and almost got hit by another car. He was able to lug across multiple lanes to pull over on the side of the road. This happened at night and the road is busy. Ford has told us that the transmission is an 'enclosed system' and the entire transmission has to be replaced. Due to the enclosed system there is no way to check the transmission fluid levels, etc. The transmission breaking came out of no where and is not related to the transmission bushing recall.
Mfg Campaign: 11637574
Recall Date: Jan 22, 2025
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Ford Escape. The contact stated that while driving 25 MPH, the check engine warning light was flashing. The contact pulled over, opened the hood, and noticed that there was oil all over the engine compartment. The contact stated that the engine oil was leaking from the vehicle. The contact stated that in 2014 prior to the failure, the vehicle had been taken to a collision center. The vehicle was previously taken to the local dealer for a routine oil change. The vehicle was taken back to the local dealer, where it was diagnosed that the coils, spark plugs, and valve cover gaskets were cracked, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 87,430.
Corrective Action:
The contact owns a 2017 Ford Escape. The contact stated that while driving 25 MPH, the check engine warning light was flashing. The contact pulled over, opened the hood, and noticed that there was oil all over the engine compartment. The contact stated that the engine oil was leaking from the vehicle. The contact stated that in 2014 prior to the failure, the vehicle had been taken to a collision center. The vehicle was previously taken to the local dealer for a routine oil change. The vehicle was taken back to the local dealer, where it was diagnosed that the coils, spark plugs, and valve cover gaskets were cracked, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 87,430.
Additional Notes:
The contact owns a 2017 Ford Escape. The contact stated that while driving 25 MPH, the check engine warning light was flashing. The contact pulled over, opened the hood, and noticed that there was oil all over the engine compartment. The contact stated that the engine oil was leaking from the vehicle. The contact stated that in 2014 prior to the failure, the vehicle had been taken to a collision center. The vehicle was previously taken to the local dealer for a routine oil change. The vehicle was taken back to the local dealer, where it was diagnosed that the coils, spark plugs, and valve cover gaskets were cracked, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The failure mileage was approximately 87,430.
Mfg Campaign: 11637635
Recall Date: Jan 22, 2025
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Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury