Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Ford Escape vehicles. The driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags may not inflate properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C11
Recall Date: Jun 26, 2017
Consumer Complaints
1K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that the vehicle failed to shift into reverse. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that the transmission shifter cable bushing needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that the vehicle failed to shift into reverse. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that the transmission shifter cable bushing needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that the vehicle failed to shift into reverse. There were no warning lights illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that the transmission shifter cable bushing needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,000.
Mfg Campaign: 11476339
Recall Date: Jul 28, 2022
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that the vehicle had experienced rough starting. Upon inspection, it was discovered that the engine coolant was very low. The vehicle was taken to the local dealer to be diagnosed and the contact was informed that coolant was present inside engine cylinders #3 and #4. Additionally, the head gasket was blown. The engine gasket was replaced however, later the failure recurred. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 56,538.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that the vehicle had experienced rough starting. Upon inspection, it was discovered that the engine coolant was very low. The vehicle was taken to the local dealer to be diagnosed and the contact was informed that coolant was present inside engine cylinders #3 and #4. Additionally, the head gasket was blown. The engine gasket was replaced however, later the failure recurred. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 56,538.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that the vehicle had experienced rough starting. Upon inspection, it was discovered that the engine coolant was very low. The vehicle was taken to the local dealer to be diagnosed and the contact was informed that coolant was present inside engine cylinders #3 and #4. Additionally, the head gasket was blown. The engine gasket was replaced however, later the failure recurred. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 56,538.
Mfg Campaign: 11476380
Recall Date: Jul 28, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that after reversing out of a driveway, the gear shifter seized in park(P), impeding oncoming traffic. Due to the failure, the contact had the vehicle towed to her home and was unable to remove the key out of the ignition. The dealer was notified about the failure and confirmed that parts for the repair were not yet available. The contact was then informed that the vehicle had to be repaired out of pocket; however, she might be reimbursed by the manufacturer once parts were available. The manufacturer was not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was unknown. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that after reversing out of a driveway, the gear shifter seized in park(P), impeding oncoming traffic. Due to the failure, the contact had the vehicle towed to her home and was unable to remove the key out of the ignition. The dealer was notified about the failure and confirmed that parts for the repair were not yet available. The contact was then informed that the vehicle had to be repaired out of pocket; however, she might be reimbursed by the manufacturer once parts were available. The manufacturer was not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was unknown. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was unavailable. The contact stated that after reversing out of a driveway, the gear shifter seized in park(P), impeding oncoming traffic. Due to the failure, the contact had the vehicle towed to her home and was unable to remove the key out of the ignition. The dealer was notified about the failure and confirmed that parts for the repair were not yet available. The contact was then informed that the vehicle had to be repaired out of pocket; however, she might be reimbursed by the manufacturer once parts were available. The manufacturer was not notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was unknown. VIN tool confirms parts not available.
Mfg Campaign: 11475637
Recall Date: Jul 25, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My shift control cable broke in someone’s driveway when I was picking up something for free by road. I was stuck in reverse and had to call a tow truck and with everything, cost me more than $700 with fixing my car and towing. Please help me get reimbursed! My email is [XXX]. Just a girl trying to pay off school and then a newly recalled part on my car broke back in April. I called Ford when it happened and there was not a recall then. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
My shift control cable broke in someone’s driveway when I was picking up something for free by road. I was stuck in reverse and had to call a tow truck and with everything, cost me more than $700 with fixing my car and towing. Please help me get reimbursed! My email is [XXX]. Just a girl trying to pay off school and then a newly recalled part on my car broke back in April. I called Ford when it happened and there was not a recall then. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
My shift control cable broke in someone’s driveway when I was picking up something for free by road. I was stuck in reverse and had to call a tow truck and with everything, cost me more than $700 with fixing my car and towing. Please help me get reimbursed! My email is [XXX]. Just a girl trying to pay off school and then a newly recalled part on my car broke back in April. I called Ford when it happened and there was not a recall then. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11475782
Recall Date: Jul 25, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The transmission begin to go out. It would not drive even though the car was running when we stopped at a stop light. Also an transmission fault error came on.
Corrective Action:
The transmission begin to go out. It would not drive even though the car was running when we stopped at a stop light. Also an transmission fault error came on.
Additional Notes:
The transmission begin to go out. It would not drive even though the car was running when we stopped at a stop light. Also an transmission fault error came on.
Mfg Campaign: 11475827
Recall Date: Jul 25, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the gear shifter seized and was unable to shift to the intended gear. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the gear shifter seized and was unable to shift to the intended gear. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that the gear shifter seized and was unable to shift to the intended gear. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
Mfg Campaign: 11475263
Recall Date: Jul 22, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while attempting to shift the gear shifter into Reverse(R), the gear shifter seized and was unable to shift into the intended gear. The vehicle was towed to the dealer where it was diagnosed with a faulty transmission shifter cable bushing. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 100,100. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while attempting to shift the gear shifter into Reverse(R), the gear shifter seized and was unable to shift into the intended gear. The vehicle was towed to the dealer where it was diagnosed with a faulty transmission shifter cable bushing. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 100,100. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The contact stated that while attempting to shift the gear shifter into Reverse(R), the gear shifter seized and was unable to shift into the intended gear. The vehicle was towed to the dealer where it was diagnosed with a faulty transmission shifter cable bushing. The dealer confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 100,100. VIN tool confirms parts not available.
Mfg Campaign: 11475329
Recall Date: Jul 22, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) and requested to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) and requested to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 22V413000 (Power Train) and requested to be removed from the recall distribution list. The local dealer and manufacturer were not contacted.
Mfg Campaign: 11474927
Recall Date: Jul 20, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
While operating the vehicle, the transmission shifter failed to appropriately shift into the intended gear position, which caused the car to not drive when the gear was in “drive” the car would not move forward when pushing on the gas pedal which left us in an extremely dangerous predicament. The intended function of the transmission was completely unreliable. When shifting the transmission to or from the “Park” position, the transmission was unpredictable and did not sufficiently and safely put the car in the park position or in the intended position and significantly increased the risk of injury or crash. The car was inoperable because the transmission was no longer functioning properly or safely enough to drive and we had no other choice but to have the car towed and the repair fixed in order to have a safe functioning vehicle. Because of the safety recall for the same issue, we are requesting a full refund totaling $3,500.09 for the repaired issue.
Corrective Action:
While operating the vehicle, the transmission shifter failed to appropriately shift into the intended gear position, which caused the car to not drive when the gear was in “drive” the car would not move forward when pushing on the gas pedal which left us in an extremely dangerous predicament. The intended function of the transmission was completely unreliable. When shifting the transmission to or from the “Park” position, the transmission was unpredictable and did not sufficiently and safely put the car in the park position or in the intended position and significantly increased the risk of injury or crash. The car was inoperable because the transmission was no longer functioning properly or safely enough to drive and we had no other choice but to have the car towed and the repair fixed in order to have a safe functioning vehicle. Because of the safety recall for the same issue, we are requesting a full refund totaling $3,500.09 for the repaired issue.
Additional Notes:
While operating the vehicle, the transmission shifter failed to appropriately shift into the intended gear position, which caused the car to not drive when the gear was in “drive” the car would not move forward when pushing on the gas pedal which left us in an extremely dangerous predicament. The intended function of the transmission was completely unreliable. When shifting the transmission to or from the “Park” position, the transmission was unpredictable and did not sufficiently and safely put the car in the park position or in the intended position and significantly increased the risk of injury or crash. The car was inoperable because the transmission was no longer functioning properly or safely enough to drive and we had no other choice but to have the car towed and the repair fixed in order to have a safe functioning vehicle. Because of the safety recall for the same issue, we are requesting a full refund totaling $3,500.09 for the repaired issue.
Mfg Campaign: 11474806
Recall Date: Jul 19, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While operating the vehicle, the transmission shifter failed to appropriately shift into the intended gear position, which caused the car to not drive when the gear was in “drive” the car would not move forward when pushing on the gas pedal which left us in an extremely dangerous predicament. The intended function of the transmission was completely unreliable. When shifting the transmission to or from the “Park” position, the transmission was unpredictable and did not sufficiently and safely put the car in the park position or in the intended position and significantly increased the risk of injury or crash. The car was inoperable because the transmission was no longer functioning properly or safely enough to drive and we had no other choice but to have the car towed and the repair fixed in order to have a safe functioning vehicle. Because of the safety recall for the same issue, we are requesting a full refund totaling $3,500.09 for the repaired issue.
Corrective Action:
While operating the vehicle, the transmission shifter failed to appropriately shift into the intended gear position, which caused the car to not drive when the gear was in “drive” the car would not move forward when pushing on the gas pedal which left us in an extremely dangerous predicament. The intended function of the transmission was completely unreliable. When shifting the transmission to or from the “Park” position, the transmission was unpredictable and did not sufficiently and safely put the car in the park position or in the intended position and significantly increased the risk of injury or crash. The car was inoperable because the transmission was no longer functioning properly or safely enough to drive and we had no other choice but to have the car towed and the repair fixed in order to have a safe functioning vehicle. Because of the safety recall for the same issue, we are requesting a full refund totaling $3,500.09 for the repaired issue.
Additional Notes:
While operating the vehicle, the transmission shifter failed to appropriately shift into the intended gear position, which caused the car to not drive when the gear was in “drive” the car would not move forward when pushing on the gas pedal which left us in an extremely dangerous predicament. The intended function of the transmission was completely unreliable. When shifting the transmission to or from the “Park” position, the transmission was unpredictable and did not sufficiently and safely put the car in the park position or in the intended position and significantly increased the risk of injury or crash. The car was inoperable because the transmission was no longer functioning properly or safely enough to drive and we had no other choice but to have the car towed and the repair fixed in order to have a safe functioning vehicle. Because of the safety recall for the same issue, we are requesting a full refund totaling $3,500.09 for the repaired issue.
Mfg Campaign: 11474806
Recall Date: Jul 19, 2022
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
Right rear differential - 2016 AWD Ford Escape - Titanium Version - 2L engine Long story short: I had the rear brakes replaced in November 2021 at Fox Ford in Traverse City, Michigan. After having the rear brakes replaced, my husband noticed fluid leaking from around the right rear wheel. I returned the vehicle x 3 to Fox Ford; told it was the vent tube. Service advisor unable to find any reason for the right rear vent tube to be leaking. Since then, I have had my Silver Bullet looked at by my local, independent mechanic. He confirms the right rear vent tube is leaking. He noted during one of the visits the rear differential fluid was very low. Subsequent to re-filling the differential fluid, the vent tube continues to leak. Short of tearing into the rear differential, the cause is unknown, but a reported problem with Fords. I am requesting 1) additional information on this issue, and 2) a request FORD fix this issue in my beloved Silver Bullet (paying homage to fellow Michigander Pete Seeger and The Silver Bullet Band).
Corrective Action:
Right rear differential - 2016 AWD Ford Escape - Titanium Version - 2L engine Long story short: I had the rear brakes replaced in November 2021 at Fox Ford in Traverse City, Michigan. After having the rear brakes replaced, my husband noticed fluid leaking from around the right rear wheel. I returned the vehicle x 3 to Fox Ford; told it was the vent tube. Service advisor unable to find any reason for the right rear vent tube to be leaking. Since then, I have had my Silver Bullet looked at by my local, independent mechanic. He confirms the right rear vent tube is leaking. He noted during one of the visits the rear differential fluid was very low. Subsequent to re-filling the differential fluid, the vent tube continues to leak. Short of tearing into the rear differential, the cause is unknown, but a reported problem with Fords. I am requesting 1) additional information on this issue, and 2) a request FORD fix this issue in my beloved Silver Bullet (paying homage to fellow Michigander Pete Seeger and The Silver Bullet Band).
Additional Notes:
Right rear differential - 2016 AWD Ford Escape - Titanium Version - 2L engine Long story short: I had the rear brakes replaced in November 2021 at Fox Ford in Traverse City, Michigan. After having the rear brakes replaced, my husband noticed fluid leaking from around the right rear wheel. I returned the vehicle x 3 to Fox Ford; told it was the vent tube. Service advisor unable to find any reason for the right rear vent tube to be leaking. Since then, I have had my Silver Bullet looked at by my local, independent mechanic. He confirms the right rear vent tube is leaking. He noted during one of the visits the rear differential fluid was very low. Subsequent to re-filling the differential fluid, the vent tube continues to leak. Short of tearing into the rear differential, the cause is unknown, but a reported problem with Fords. I am requesting 1) additional information on this issue, and 2) a request FORD fix this issue in my beloved Silver Bullet (paying homage to fellow Michigander Pete Seeger and The Silver Bullet Band).
Mfg Campaign: 11474825
Recall Date: Jul 19, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that while her daughter was driving at an unknown speed, the transmission downshifted without warning. Her daughter pulled over and restarted the vehicle; however, the gear shifter failed to operate as needed. After multiple attempts, she was able to resume normal driving operations and drove home. The vehicle was then towed to an independent mechanic where the mechanic was unable to service the vehicle; the mechanic towed the vehicle to another independent mechanic who they were unable to retrieve the part to repair the vehicle. The contact then called Hempstead Ford (301 N Franklin St, Hempstead, NY 11550) and Crown Ford Inc (420 Merrick Rd, Lynbrook, NY 11563) and both informed her that the parts for the repair were on backorder. The contact then received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 48,000. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that while her daughter was driving at an unknown speed, the transmission downshifted without warning. Her daughter pulled over and restarted the vehicle; however, the gear shifter failed to operate as needed. After multiple attempts, she was able to resume normal driving operations and drove home. The vehicle was then towed to an independent mechanic where the mechanic was unable to service the vehicle; the mechanic towed the vehicle to another independent mechanic who they were unable to retrieve the part to repair the vehicle. The contact then called Hempstead Ford (301 N Franklin St, Hempstead, NY 11550) and Crown Ford Inc (420 Merrick Rd, Lynbrook, NY 11563) and both informed her that the parts for the repair were on backorder. The contact then received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 48,000. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that while her daughter was driving at an unknown speed, the transmission downshifted without warning. Her daughter pulled over and restarted the vehicle; however, the gear shifter failed to operate as needed. After multiple attempts, she was able to resume normal driving operations and drove home. The vehicle was then towed to an independent mechanic where the mechanic was unable to service the vehicle; the mechanic towed the vehicle to another independent mechanic who they were unable to retrieve the part to repair the vehicle. The contact then called Hempstead Ford (301 N Franklin St, Hempstead, NY 11550) and Crown Ford Inc (420 Merrick Rd, Lynbrook, NY 11563) and both informed her that the parts for the repair were on backorder. The contact then received notification of NHTSA Campaign Number: 22V413000 (Power Train) however, the part to do the recall repair was not yet available. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was 48,000. VIN tool confirms parts not available.
Mfg Campaign: 11474430
Recall Date: Jul 18, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Speed is slow when Pressing gas and it makes a roaring sound they stops driving
Corrective Action:
Speed is slow when Pressing gas and it makes a roaring sound they stops driving
Additional Notes:
Speed is slow when Pressing gas and it makes a roaring sound they stops driving
Mfg Campaign: 11474453
Recall Date: Jul 18, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated while attempting to shift into reverse(R), the gear shifter remained in drive(D). The contact stated that upon moving the gear shifter into reverse(R) successfully, she heard an abnormal loud popping sound coming from the hood. The contact also saw smoke coming from underneath the hood of the vehicle. There was no warning light illuminated. The vehicle was towed to an unknown dealer where the transmission was replaced. The contact later received notification of NHTSA Campaign Number: 22V413000 (Power Train) which she associated with the failure. Additionally, the contact stated while driving 10-15 MPH, the vehicle lost power steering functionality. A warning message indicating that the vehicle needed assistance was displayed. The contact veered to the side of the road. The contact stated that upon turning off and restarting the vehicle, the vehicle regained power steering functionality. The contact was able to drive to her residence however, the failure reoccurred while driving. The vehicle was towed to an unknown local dealer and was being repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated while attempting to shift into reverse(R), the gear shifter remained in drive(D). The contact stated that upon moving the gear shifter into reverse(R) successfully, she heard an abnormal loud popping sound coming from the hood. The contact also saw smoke coming from underneath the hood of the vehicle. There was no warning light illuminated. The vehicle was towed to an unknown dealer where the transmission was replaced. The contact later received notification of NHTSA Campaign Number: 22V413000 (Power Train) which she associated with the failure. Additionally, the contact stated while driving 10-15 MPH, the vehicle lost power steering functionality. A warning message indicating that the vehicle needed assistance was displayed. The contact veered to the side of the road. The contact stated that upon turning off and restarting the vehicle, the vehicle regained power steering functionality. The contact was able to drive to her residence however, the failure reoccurred while driving. The vehicle was towed to an unknown local dealer and was being repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated while attempting to shift into reverse(R), the gear shifter remained in drive(D). The contact stated that upon moving the gear shifter into reverse(R) successfully, she heard an abnormal loud popping sound coming from the hood. The contact also saw smoke coming from underneath the hood of the vehicle. There was no warning light illuminated. The vehicle was towed to an unknown dealer where the transmission was replaced. The contact later received notification of NHTSA Campaign Number: 22V413000 (Power Train) which she associated with the failure. Additionally, the contact stated while driving 10-15 MPH, the vehicle lost power steering functionality. A warning message indicating that the vehicle needed assistance was displayed. The contact veered to the side of the road. The contact stated that upon turning off and restarting the vehicle, the vehicle regained power steering functionality. The contact was able to drive to her residence however, the failure reoccurred while driving. The vehicle was towed to an unknown local dealer and was being repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11473522
Recall Date: Jul 12, 2022
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated while attempting to shift into reverse(R), the gear shifter remained in drive(D). The contact stated that upon moving the gear shifter into reverse(R) successfully, she heard an abnormal loud popping sound coming from the hood. The contact also saw smoke coming from underneath the hood of the vehicle. There was no warning light illuminated. The vehicle was towed to an unknown dealer where the transmission was replaced. The contact later received notification of NHTSA Campaign Number: 22V413000 (Power Train) which she associated with the failure. Additionally, the contact stated while driving 10-15 MPH, the vehicle lost power steering functionality. A warning message indicating that the vehicle needed assistance was displayed. The contact veered to the side of the road. The contact stated that upon turning off and restarting the vehicle, the vehicle regained power steering functionality. The contact was able to drive to her residence however, the failure reoccurred while driving. The vehicle was towed to an unknown local dealer and was being repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated while attempting to shift into reverse(R), the gear shifter remained in drive(D). The contact stated that upon moving the gear shifter into reverse(R) successfully, she heard an abnormal loud popping sound coming from the hood. The contact also saw smoke coming from underneath the hood of the vehicle. There was no warning light illuminated. The vehicle was towed to an unknown dealer where the transmission was replaced. The contact later received notification of NHTSA Campaign Number: 22V413000 (Power Train) which she associated with the failure. Additionally, the contact stated while driving 10-15 MPH, the vehicle lost power steering functionality. A warning message indicating that the vehicle needed assistance was displayed. The contact veered to the side of the road. The contact stated that upon turning off and restarting the vehicle, the vehicle regained power steering functionality. The contact was able to drive to her residence however, the failure reoccurred while driving. The vehicle was towed to an unknown local dealer and was being repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated while attempting to shift into reverse(R), the gear shifter remained in drive(D). The contact stated that upon moving the gear shifter into reverse(R) successfully, she heard an abnormal loud popping sound coming from the hood. The contact also saw smoke coming from underneath the hood of the vehicle. There was no warning light illuminated. The vehicle was towed to an unknown dealer where the transmission was replaced. The contact later received notification of NHTSA Campaign Number: 22V413000 (Power Train) which she associated with the failure. Additionally, the contact stated while driving 10-15 MPH, the vehicle lost power steering functionality. A warning message indicating that the vehicle needed assistance was displayed. The contact veered to the side of the road. The contact stated that upon turning off and restarting the vehicle, the vehicle regained power steering functionality. The contact was able to drive to her residence however, the failure reoccurred while driving. The vehicle was towed to an unknown local dealer and was being repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Mfg Campaign: 11473522
Recall Date: Jul 12, 2022
Ford Motor Company
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
Over a month ago, the transmission on my vehicle blew while I was driving the car. There were no warning signs or lamps prior to this issue. I have been made aware of the recall and I am not sure if the transmission failure is due to this recall. A mechanic has looked at it and has confirmed that a new transmission is needed.
Corrective Action:
Over a month ago, the transmission on my vehicle blew while I was driving the car. There were no warning signs or lamps prior to this issue. I have been made aware of the recall and I am not sure if the transmission failure is due to this recall. A mechanic has looked at it and has confirmed that a new transmission is needed.
Additional Notes:
Over a month ago, the transmission on my vehicle blew while I was driving the car. There were no warning signs or lamps prior to this issue. I have been made aware of the recall and I am not sure if the transmission failure is due to this recall. A mechanic has looked at it and has confirmed that a new transmission is needed.
Mfg Campaign: 11473306
Recall Date: Jul 11, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated while driving approximately 25 MPH, the vehicle failed to exceed 25 MPH while attempting to accelerate. The contact was able to get to her destination; however, the vehicle became difficult to move forward or backward. There were no warning lights illuminated. The vehicle was towed to the local dealer who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 110,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated while driving approximately 25 MPH, the vehicle failed to exceed 25 MPH while attempting to accelerate. The contact was able to get to her destination; however, the vehicle became difficult to move forward or backward. There were no warning lights illuminated. The vehicle was towed to the local dealer who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 110,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated while driving approximately 25 MPH, the vehicle failed to exceed 25 MPH while attempting to accelerate. The contact was able to get to her destination; however, the vehicle became difficult to move forward or backward. There were no warning lights illuminated. The vehicle was towed to the local dealer who diagnosed a failure with the transmission. The vehicle was not repaired. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V413000 (Power Train). The approximate failure mileage was 110,000.
Mfg Campaign: 11473347
Recall Date: Jul 11, 2022
Ford Motor Company
Defect Description:
WHEELS
Potential Consequences:
Swollen lung nuts.
Corrective Action:
Swollen lung nuts.
Additional Notes:
Swollen lung nuts.
Mfg Campaign: 11473434
Recall Date: Jul 11, 2022
Ford Motor Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
On April 10, 2022, I received the check engine light indicator on my 2016 Ford Escape. I took the vehicle to a local mechanic to be inspected on April 15, 2022. I was informed after a diagnostic that my Vapor Canister Purge Valve was malfunctioning. I was told that the part could be ordered, but it was on backorder in excess of 4,000 orders. I have had the following problems that continue to put myself and other motorist in danger: I am unable to accelerate past 50MPH due to air build up in my engine causing engine stall outs on major roadways and intersections with the inability to restart the vehicle, as well as the inability to safely refuel my vehicle due to restart problems. My car has stalled out on major state highways and interstates, creating unsafe situations for myself and other motorists. Over the past 4 months I have continued to call my mechanic and Ford, with Ford offering no ETA on the production of the needed part.
Corrective Action:
On April 10, 2022, I received the check engine light indicator on my 2016 Ford Escape. I took the vehicle to a local mechanic to be inspected on April 15, 2022. I was informed after a diagnostic that my Vapor Canister Purge Valve was malfunctioning. I was told that the part could be ordered, but it was on backorder in excess of 4,000 orders. I have had the following problems that continue to put myself and other motorist in danger: I am unable to accelerate past 50MPH due to air build up in my engine causing engine stall outs on major roadways and intersections with the inability to restart the vehicle, as well as the inability to safely refuel my vehicle due to restart problems. My car has stalled out on major state highways and interstates, creating unsafe situations for myself and other motorists. Over the past 4 months I have continued to call my mechanic and Ford, with Ford offering no ETA on the production of the needed part.
Additional Notes:
On April 10, 2022, I received the check engine light indicator on my 2016 Ford Escape. I took the vehicle to a local mechanic to be inspected on April 15, 2022. I was informed after a diagnostic that my Vapor Canister Purge Valve was malfunctioning. I was told that the part could be ordered, but it was on backorder in excess of 4,000 orders. I have had the following problems that continue to put myself and other motorist in danger: I am unable to accelerate past 50MPH due to air build up in my engine causing engine stall outs on major roadways and intersections with the inability to restart the vehicle, as well as the inability to safely refuel my vehicle due to restart problems. My car has stalled out on major state highways and interstates, creating unsafe situations for myself and other motorists. Over the past 4 months I have continued to call my mechanic and Ford, with Ford offering no ETA on the production of the needed part.
Mfg Campaign: 11473193
Recall Date: Jul 10, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
On April 10, 2022, I received the check engine light indicator on my 2016 Ford Escape. I took the vehicle to a local mechanic to be inspected on April 15, 2022. I was informed after a diagnostic that my Vapor Canister Purge Valve was malfunctioning. I was told that the part could be ordered, but it was on backorder in excess of 4,000 orders. I have had the following problems that continue to put myself and other motorist in danger: I am unable to accelerate past 50MPH due to air build up in my engine causing engine stall outs on major roadways and intersections with the inability to restart the vehicle, as well as the inability to safely refuel my vehicle due to restart problems. My car has stalled out on major state highways and interstates, creating unsafe situations for myself and other motorists. Over the past 4 months I have continued to call my mechanic and Ford, with Ford offering no ETA on the production of the needed part.
Corrective Action:
On April 10, 2022, I received the check engine light indicator on my 2016 Ford Escape. I took the vehicle to a local mechanic to be inspected on April 15, 2022. I was informed after a diagnostic that my Vapor Canister Purge Valve was malfunctioning. I was told that the part could be ordered, but it was on backorder in excess of 4,000 orders. I have had the following problems that continue to put myself and other motorist in danger: I am unable to accelerate past 50MPH due to air build up in my engine causing engine stall outs on major roadways and intersections with the inability to restart the vehicle, as well as the inability to safely refuel my vehicle due to restart problems. My car has stalled out on major state highways and interstates, creating unsafe situations for myself and other motorists. Over the past 4 months I have continued to call my mechanic and Ford, with Ford offering no ETA on the production of the needed part.
Additional Notes:
On April 10, 2022, I received the check engine light indicator on my 2016 Ford Escape. I took the vehicle to a local mechanic to be inspected on April 15, 2022. I was informed after a diagnostic that my Vapor Canister Purge Valve was malfunctioning. I was told that the part could be ordered, but it was on backorder in excess of 4,000 orders. I have had the following problems that continue to put myself and other motorist in danger: I am unable to accelerate past 50MPH due to air build up in my engine causing engine stall outs on major roadways and intersections with the inability to restart the vehicle, as well as the inability to safely refuel my vehicle due to restart problems. My car has stalled out on major state highways and interstates, creating unsafe situations for myself and other motorists. Over the past 4 months I have continued to call my mechanic and Ford, with Ford offering no ETA on the production of the needed part.
Mfg Campaign: 11473193
Recall Date: Jul 10, 2022
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