Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016 Ford Escape vehicles. The driver's knee airbag modules installed in these vehicles were produced without the inflator gas generant material, and, as a result, the air bags may not inflate properly in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C11
Recall Date: Jun 26, 2017
Consumer Complaints
1K ComplaintsFord Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated while the vehicle was in park, the vehicle suddenly started rolling backwards rolled into a ditch. The vehicle was towed out the ditch. There were no injuries sustained. The contact researched online and became aware of NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 75,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated while the vehicle was in park, the vehicle suddenly started rolling backwards rolled into a ditch. The vehicle was towed out the ditch. There were no injuries sustained. The contact researched online and became aware of NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 75,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated while the vehicle was in park, the vehicle suddenly started rolling backwards rolled into a ditch. The vehicle was towed out the ditch. There were no injuries sustained. The contact researched online and became aware of NHTSA Campaign Number: 22V413000 (Power Train) however, the VIN was not included. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 75,000.
Mfg Campaign: 11469383
Recall Date: Jun 15, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Coming home from a 300 mile trip vehicle would not go into the highest gear (6th) on the highway. Next day, while coming into driveway the wheels locked up. The vehicle would not go into gear. Engine would spin but like it was in neutral. Called tow truck and the vehicle had to be dragged onto the tow truck with front wheels locked. Dealership informed me that I needed new transmission. $6000 repair. Also the engine light was on and the dealer told me it was a was a turbo wastegate solenoid not related to the transmission.
Corrective Action:
Coming home from a 300 mile trip vehicle would not go into the highest gear (6th) on the highway. Next day, while coming into driveway the wheels locked up. The vehicle would not go into gear. Engine would spin but like it was in neutral. Called tow truck and the vehicle had to be dragged onto the tow truck with front wheels locked. Dealership informed me that I needed new transmission. $6000 repair. Also the engine light was on and the dealer told me it was a was a turbo wastegate solenoid not related to the transmission.
Additional Notes:
Coming home from a 300 mile trip vehicle would not go into the highest gear (6th) on the highway. Next day, while coming into driveway the wheels locked up. The vehicle would not go into gear. Engine would spin but like it was in neutral. Called tow truck and the vehicle had to be dragged onto the tow truck with front wheels locked. Dealership informed me that I needed new transmission. $6000 repair. Also the engine light was on and the dealer told me it was a was a turbo wastegate solenoid not related to the transmission.
Mfg Campaign: 11469494
Recall Date: Jun 15, 2022
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated while at a traffic light, the steering wheel locked inadvertently. The warning message "Steering Wheel Default" was displayed. The contact turned off and restarted the vehicle and the vehicle regained power steering functionality. The contact was able to continue driving; however, the failure reoccurred after restarting the vehicle. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under an unknown recall as the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 108,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated while at a traffic light, the steering wheel locked inadvertently. The warning message "Steering Wheel Default" was displayed. The contact turned off and restarted the vehicle and the vehicle regained power steering functionality. The contact was able to continue driving; however, the failure reoccurred after restarting the vehicle. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under an unknown recall as the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 108,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated while at a traffic light, the steering wheel locked inadvertently. The warning message "Steering Wheel Default" was displayed. The contact turned off and restarted the vehicle and the vehicle regained power steering functionality. The contact was able to continue driving; however, the failure reoccurred after restarting the vehicle. The dealer was notified of the failure and informed the contact that the vehicle could not be repaired under an unknown recall as the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The failure mileage was approximately 108,000.
Mfg Campaign: 11468523
Recall Date: Jun 9, 2022
Ford Motor Company
Defect Description:
STEERING
Potential Consequences:
The ecm become disconnected driving down the road causing the car to loose complete power. 1 week later steering failure warning alert on info cluster immediately followed by complete steering failure alert on info cluster. Loss of steering and control of car. Towed to Asheville Ford & Lincoln in Asheville NC for inspection. Receipt from Asheville Ford & Lincoln provided. Confirmed steering failure. The vehicle was NOT in any accident since my purchase of the car. Prior to my purchase of this car, it was in an accident reported by previous owner and not disclosed by the dealership. I located insurance receipts in glovebox of car where a body shop had done repairs resulting from an accident. My car was under extended warranty at that time however my claim was denied because I used a zip tie to secure the ecm back to the car when it disconnected. I couldn’t get the car in the shop to have it repaired right away and while waiting for an appointment from Ford, the incedent with the steering failure happened. I have plenty of notes, receipts and documentation of this situation and previous repairs made to the car prior to me purchasing it. Please let me know if any further info is needed and I’ll be glad to provide it. Ford instead voided my warranty without any written or verbal notice to me about anything. Still haven’t received a reason my claim was denied in writing.
Corrective Action:
The ecm become disconnected driving down the road causing the car to loose complete power. 1 week later steering failure warning alert on info cluster immediately followed by complete steering failure alert on info cluster. Loss of steering and control of car. Towed to Asheville Ford & Lincoln in Asheville NC for inspection. Receipt from Asheville Ford & Lincoln provided. Confirmed steering failure. The vehicle was NOT in any accident since my purchase of the car. Prior to my purchase of this car, it was in an accident reported by previous owner and not disclosed by the dealership. I located insurance receipts in glovebox of car where a body shop had done repairs resulting from an accident. My car was under extended warranty at that time however my claim was denied because I used a zip tie to secure the ecm back to the car when it disconnected. I couldn’t get the car in the shop to have it repaired right away and while waiting for an appointment from Ford, the incedent with the steering failure happened. I have plenty of notes, receipts and documentation of this situation and previous repairs made to the car prior to me purchasing it. Please let me know if any further info is needed and I’ll be glad to provide it. Ford instead voided my warranty without any written or verbal notice to me about anything. Still haven’t received a reason my claim was denied in writing.
Additional Notes:
The ecm become disconnected driving down the road causing the car to loose complete power. 1 week later steering failure warning alert on info cluster immediately followed by complete steering failure alert on info cluster. Loss of steering and control of car. Towed to Asheville Ford & Lincoln in Asheville NC for inspection. Receipt from Asheville Ford & Lincoln provided. Confirmed steering failure. The vehicle was NOT in any accident since my purchase of the car. Prior to my purchase of this car, it was in an accident reported by previous owner and not disclosed by the dealership. I located insurance receipts in glovebox of car where a body shop had done repairs resulting from an accident. My car was under extended warranty at that time however my claim was denied because I used a zip tie to secure the ecm back to the car when it disconnected. I couldn’t get the car in the shop to have it repaired right away and while waiting for an appointment from Ford, the incedent with the steering failure happened. I have plenty of notes, receipts and documentation of this situation and previous repairs made to the car prior to me purchasing it. Please let me know if any further info is needed and I’ll be glad to provide it. Ford instead voided my warranty without any written or verbal notice to me about anything. Still haven’t received a reason my claim was denied in writing.
Mfg Campaign: 11468551
Recall Date: Jun 9, 2022
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The ecm become disconnected driving down the road causing the car to loose complete power. 1 week later steering failure warning alert on info cluster immediately followed by complete steering failure alert on info cluster. Loss of steering and control of car. Towed to Asheville Ford & Lincoln in Asheville NC for inspection. Receipt from Asheville Ford & Lincoln provided. Confirmed steering failure. The vehicle was NOT in any accident since my purchase of the car. Prior to my purchase of this car, it was in an accident reported by previous owner and not disclosed by the dealership. I located insurance receipts in glovebox of car where a body shop had done repairs resulting from an accident. My car was under extended warranty at that time however my claim was denied because I used a zip tie to secure the ecm back to the car when it disconnected. I couldn’t get the car in the shop to have it repaired right away and while waiting for an appointment from Ford, the incedent with the steering failure happened. I have plenty of notes, receipts and documentation of this situation and previous repairs made to the car prior to me purchasing it. Please let me know if any further info is needed and I’ll be glad to provide it. Ford instead voided my warranty without any written or verbal notice to me about anything. Still haven’t received a reason my claim was denied in writing.
Corrective Action:
The ecm become disconnected driving down the road causing the car to loose complete power. 1 week later steering failure warning alert on info cluster immediately followed by complete steering failure alert on info cluster. Loss of steering and control of car. Towed to Asheville Ford & Lincoln in Asheville NC for inspection. Receipt from Asheville Ford & Lincoln provided. Confirmed steering failure. The vehicle was NOT in any accident since my purchase of the car. Prior to my purchase of this car, it was in an accident reported by previous owner and not disclosed by the dealership. I located insurance receipts in glovebox of car where a body shop had done repairs resulting from an accident. My car was under extended warranty at that time however my claim was denied because I used a zip tie to secure the ecm back to the car when it disconnected. I couldn’t get the car in the shop to have it repaired right away and while waiting for an appointment from Ford, the incedent with the steering failure happened. I have plenty of notes, receipts and documentation of this situation and previous repairs made to the car prior to me purchasing it. Please let me know if any further info is needed and I’ll be glad to provide it. Ford instead voided my warranty without any written or verbal notice to me about anything. Still haven’t received a reason my claim was denied in writing.
Additional Notes:
The ecm become disconnected driving down the road causing the car to loose complete power. 1 week later steering failure warning alert on info cluster immediately followed by complete steering failure alert on info cluster. Loss of steering and control of car. Towed to Asheville Ford & Lincoln in Asheville NC for inspection. Receipt from Asheville Ford & Lincoln provided. Confirmed steering failure. The vehicle was NOT in any accident since my purchase of the car. Prior to my purchase of this car, it was in an accident reported by previous owner and not disclosed by the dealership. I located insurance receipts in glovebox of car where a body shop had done repairs resulting from an accident. My car was under extended warranty at that time however my claim was denied because I used a zip tie to secure the ecm back to the car when it disconnected. I couldn’t get the car in the shop to have it repaired right away and while waiting for an appointment from Ford, the incedent with the steering failure happened. I have plenty of notes, receipts and documentation of this situation and previous repairs made to the car prior to me purchasing it. Please let me know if any further info is needed and I’ll be glad to provide it. Ford instead voided my warranty without any written or verbal notice to me about anything. Still haven’t received a reason my claim was denied in writing.
Mfg Campaign: 11468551
Recall Date: Jun 9, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
We bought a 2016 Ford Escape on 25 June 2021, from Phil Long Ford in Motor City, Colorado Springs, CO. for approx. $21,000. Mileage was 62,783k. In Aug and Sept 2021, we brought the car back to Phil Long and told them there was a transmission issue that intermittently occurred on highway speeds. When passing there was an extremely rough shift that felt like a car ran into the back of us. This created a safety issue when driving. Phil Long reluctantly test drove the car and said they couldn’t do anything as they didn’t experience the extremely rough shift. This rough shift continued to happen about once every couple of weeks. We brought the car to Transmission Clinic in CO Springs and they confirmed that we needed a new transmission. On 02 June 2022, we paid $4,992 and got the transmission replaced. Transmission Clinic stated they are seeing many issues with Ford transmissions on Ford cars with low mileage. I contend that Phil Long Ford knew this info and should have been willing to help us in Aug/ Sept 2021. I am requesting that Phil Long Ford reimburse us in full or part for the cost of this recent transmission replacement. I believe Ford Motor Company should issue a recall for these poor transmissions.
Corrective Action:
We bought a 2016 Ford Escape on 25 June 2021, from Phil Long Ford in Motor City, Colorado Springs, CO. for approx. $21,000. Mileage was 62,783k. In Aug and Sept 2021, we brought the car back to Phil Long and told them there was a transmission issue that intermittently occurred on highway speeds. When passing there was an extremely rough shift that felt like a car ran into the back of us. This created a safety issue when driving. Phil Long reluctantly test drove the car and said they couldn’t do anything as they didn’t experience the extremely rough shift. This rough shift continued to happen about once every couple of weeks. We brought the car to Transmission Clinic in CO Springs and they confirmed that we needed a new transmission. On 02 June 2022, we paid $4,992 and got the transmission replaced. Transmission Clinic stated they are seeing many issues with Ford transmissions on Ford cars with low mileage. I contend that Phil Long Ford knew this info and should have been willing to help us in Aug/ Sept 2021. I am requesting that Phil Long Ford reimburse us in full or part for the cost of this recent transmission replacement. I believe Ford Motor Company should issue a recall for these poor transmissions.
Additional Notes:
We bought a 2016 Ford Escape on 25 June 2021, from Phil Long Ford in Motor City, Colorado Springs, CO. for approx. $21,000. Mileage was 62,783k. In Aug and Sept 2021, we brought the car back to Phil Long and told them there was a transmission issue that intermittently occurred on highway speeds. When passing there was an extremely rough shift that felt like a car ran into the back of us. This created a safety issue when driving. Phil Long reluctantly test drove the car and said they couldn’t do anything as they didn’t experience the extremely rough shift. This rough shift continued to happen about once every couple of weeks. We brought the car to Transmission Clinic in CO Springs and they confirmed that we needed a new transmission. On 02 June 2022, we paid $4,992 and got the transmission replaced. Transmission Clinic stated they are seeing many issues with Ford transmissions on Ford cars with low mileage. I contend that Phil Long Ford knew this info and should have been willing to help us in Aug/ Sept 2021. I am requesting that Phil Long Ford reimburse us in full or part for the cost of this recent transmission replacement. I believe Ford Motor Company should issue a recall for these poor transmissions.
Mfg Campaign: 11467394
Recall Date: Jun 3, 2022
Ford Motor Company
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
We bought a 2016 Ford Escape on 25 June 2021, from Phil Long Ford in Motor City, Colorado Springs, CO. for approx. $21,000. Mileage was 62,783k. In Aug and Sept 2021, we brought the car back to Phil Long and told them there was a transmission issue that intermittently occurred on highway speeds. When passing there was an extremely rough shift that felt like a car ran into the back of us. This created a safety issue when driving. Phil Long reluctantly test drove the car and said they couldn’t do anything as they didn’t experience the extremely rough shift. This rough shift continued to happen about once every couple of weeks. We brought the car to Transmission Clinic in CO Springs and they confirmed that we needed a new transmission. On 02 June 2022, we paid $4,992 and got the transmission replaced. Transmission Clinic stated they are seeing many issues with Ford transmissions on Ford cars with low mileage. I contend that Phil Long Ford knew this info and should have been willing to help us in Aug/ Sept 2021. I am requesting that Phil Long Ford reimburse us in full or part for the cost of this recent transmission replacement. I believe Ford Motor Company should issue a recall for these poor transmissions.
Corrective Action:
We bought a 2016 Ford Escape on 25 June 2021, from Phil Long Ford in Motor City, Colorado Springs, CO. for approx. $21,000. Mileage was 62,783k. In Aug and Sept 2021, we brought the car back to Phil Long and told them there was a transmission issue that intermittently occurred on highway speeds. When passing there was an extremely rough shift that felt like a car ran into the back of us. This created a safety issue when driving. Phil Long reluctantly test drove the car and said they couldn’t do anything as they didn’t experience the extremely rough shift. This rough shift continued to happen about once every couple of weeks. We brought the car to Transmission Clinic in CO Springs and they confirmed that we needed a new transmission. On 02 June 2022, we paid $4,992 and got the transmission replaced. Transmission Clinic stated they are seeing many issues with Ford transmissions on Ford cars with low mileage. I contend that Phil Long Ford knew this info and should have been willing to help us in Aug/ Sept 2021. I am requesting that Phil Long Ford reimburse us in full or part for the cost of this recent transmission replacement. I believe Ford Motor Company should issue a recall for these poor transmissions.
Additional Notes:
We bought a 2016 Ford Escape on 25 June 2021, from Phil Long Ford in Motor City, Colorado Springs, CO. for approx. $21,000. Mileage was 62,783k. In Aug and Sept 2021, we brought the car back to Phil Long and told them there was a transmission issue that intermittently occurred on highway speeds. When passing there was an extremely rough shift that felt like a car ran into the back of us. This created a safety issue when driving. Phil Long reluctantly test drove the car and said they couldn’t do anything as they didn’t experience the extremely rough shift. This rough shift continued to happen about once every couple of weeks. We brought the car to Transmission Clinic in CO Springs and they confirmed that we needed a new transmission. On 02 June 2022, we paid $4,992 and got the transmission replaced. Transmission Clinic stated they are seeing many issues with Ford transmissions on Ford cars with low mileage. I contend that Phil Long Ford knew this info and should have been willing to help us in Aug/ Sept 2021. I am requesting that Phil Long Ford reimburse us in full or part for the cost of this recent transmission replacement. I believe Ford Motor Company should issue a recall for these poor transmissions.
Mfg Campaign: 11467394
Recall Date: Jun 3, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Kept saying it was over heating shutting down the motor chugging not gaining speed. Had all spark plugs and coil packs changed ran for 5 days and started dining it all over again.
Corrective Action:
Kept saying it was over heating shutting down the motor chugging not gaining speed. Had all spark plugs and coil packs changed ran for 5 days and started dining it all over again.
Additional Notes:
Kept saying it was over heating shutting down the motor chugging not gaining speed. Had all spark plugs and coil packs changed ran for 5 days and started dining it all over again.
Mfg Campaign: 11467039
Recall Date: Jun 1, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Kept saying it was over heating shutting down the motor chugging not gaining speed. Had all spark plugs and coil packs changed ran for 5 days and started dining it all over again.
Corrective Action:
Kept saying it was over heating shutting down the motor chugging not gaining speed. Had all spark plugs and coil packs changed ran for 5 days and started dining it all over again.
Additional Notes:
Kept saying it was over heating shutting down the motor chugging not gaining speed. Had all spark plugs and coil packs changed ran for 5 days and started dining it all over again.
Mfg Campaign: 11467039
Recall Date: Jun 1, 2022
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving the engine stopped. Coasted to side of road. Towed. Code read camshaft position sensor
Corrective Action:
While driving the engine stopped. Coasted to side of road. Towed. Code read camshaft position sensor
Additional Notes:
While driving the engine stopped. Coasted to side of road. Towed. Code read camshaft position sensor
Mfg Campaign: 11466838
Recall Date: May 31, 2022
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
FORD 04/29/22: Brought my 2016 Ford Escape Titanium to dealership in Bremerton, WA when engine light was on and engine began shuddering on a cold start. Mechanic found P034 for a #4 engine miss. Removed #4 plug & found some buildup on coil boot. Replaced plugs  coil boot. Installed SP550 spark plug, CB5Z 124402 A boot, ignition wire prot, replaced spark plugs and 2 worn coil boots. Completed fuel induction service & installed 201 fuel injection cleaner. Total: $1,097.31 05/13/22: Return to dealership to report engine light on again & intermittent shudder on cold start. Mechanic found P304 present. Passed relative compression test. After cold starting vehicle for a few days, mechanic verified reported concern. Pressure tested cooling system, removed #4 spark plug. Using bore scope, found coolant seeping into cylinder. Recommended engine replacement due to coolant intrusion into cylinder. Dealership submitting to Ford for good will. Awaiting response. Mileage: 51,158 Service manager informed me my car was “safe to drive”
Corrective Action:
FORD 04/29/22: Brought my 2016 Ford Escape Titanium to dealership in Bremerton, WA when engine light was on and engine began shuddering on a cold start. Mechanic found P034 for a #4 engine miss. Removed #4 plug & found some buildup on coil boot. Replaced plugs  coil boot. Installed SP550 spark plug, CB5Z 124402 A boot, ignition wire prot, replaced spark plugs and 2 worn coil boots. Completed fuel induction service & installed 201 fuel injection cleaner. Total: $1,097.31 05/13/22: Return to dealership to report engine light on again & intermittent shudder on cold start. Mechanic found P304 present. Passed relative compression test. After cold starting vehicle for a few days, mechanic verified reported concern. Pressure tested cooling system, removed #4 spark plug. Using bore scope, found coolant seeping into cylinder. Recommended engine replacement due to coolant intrusion into cylinder. Dealership submitting to Ford for good will. Awaiting response. Mileage: 51,158 Service manager informed me my car was “safe to drive”
Additional Notes:
FORD 04/29/22: Brought my 2016 Ford Escape Titanium to dealership in Bremerton, WA when engine light was on and engine began shuddering on a cold start. Mechanic found P034 for a #4 engine miss. Removed #4 plug & found some buildup on coil boot. Replaced plugs  coil boot. Installed SP550 spark plug, CB5Z 124402 A boot, ignition wire prot, replaced spark plugs and 2 worn coil boots. Completed fuel induction service & installed 201 fuel injection cleaner. Total: $1,097.31 05/13/22: Return to dealership to report engine light on again & intermittent shudder on cold start. Mechanic found P304 present. Passed relative compression test. After cold starting vehicle for a few days, mechanic verified reported concern. Pressure tested cooling system, removed #4 spark plug. Using bore scope, found coolant seeping into cylinder. Recommended engine replacement due to coolant intrusion into cylinder. Dealership submitting to Ford for good will. Awaiting response. Mileage: 51,158 Service manager informed me my car was “safe to drive”
Mfg Campaign: 11466637
Recall Date: May 30, 2022
Ford Motor Company
Defect Description:
AIR BAGS
Potential Consequences:
Check codes found B00C0, B00A0, U0455. Passenger seat occupant classification airbag sensor faulty. Affects both airbag passenger and drivers side airbag systems. Dealer service center recommends replacing failed airbag sensor harness system and system reset (approximate repair cost $2700).
Corrective Action:
Check codes found B00C0, B00A0, U0455. Passenger seat occupant classification airbag sensor faulty. Affects both airbag passenger and drivers side airbag systems. Dealer service center recommends replacing failed airbag sensor harness system and system reset (approximate repair cost $2700).
Additional Notes:
Check codes found B00C0, B00A0, U0455. Passenger seat occupant classification airbag sensor faulty. Affects both airbag passenger and drivers side airbag systems. Dealer service center recommends replacing failed airbag sensor harness system and system reset (approximate repair cost $2700).
Mfg Campaign: 11466610
Recall Date: May 29, 2022
Ford Motor Company
Defect Description:
WHEELS:LUGS/NUTS/BOLTS/STUDS
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that while the vehicle was at the dealer for a tire rotation, the dealer informed the contact that they could not perform the tire rotation due to the lug nuts being swollen. The dealer informed the contact that the lug nuts needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The manufacturer informed the contact that the warranty had expired. The failure mileage was 42,985. The contact has stated that the lug nuts were replaced at their own expense.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that while the vehicle was at the dealer for a tire rotation, the dealer informed the contact that they could not perform the tire rotation due to the lug nuts being swollen. The dealer informed the contact that the lug nuts needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The manufacturer informed the contact that the warranty had expired. The failure mileage was 42,985. The contact has stated that the lug nuts were replaced at their own expense.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that while the vehicle was at the dealer for a tire rotation, the dealer informed the contact that they could not perform the tire rotation due to the lug nuts being swollen. The dealer informed the contact that the lug nuts needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact to file a complaint with NHTSA. The manufacturer informed the contact that the warranty had expired. The failure mileage was 42,985. The contact has stated that the lug nuts were replaced at their own expense.
Mfg Campaign: 11466356
Recall Date: May 27, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that while driving up a hill at 40 MPH, the vehicle shook and then stalled with the transmission fault warning message displayed on the instrument panel. Due to the failure, the contact had the vehicle towed to a dealer where it was serviced for a defective fuel pump which was covered under warranty. Recently, the contact stated that while driving on the highway at 55 MPH, the vehicle stalled. The contact was able to pull off to the side of the roadway. The contact called a friend who assisted her and she was able to drive the vehicle home driving 25 MPH. The dealer was notified of the failure where and the contact was provided an appointment to have the vehicle serviced. The vehicle remained with the dealer for approximately two weeks and was diagnosed with transmission failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 104,000.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that while driving up a hill at 40 MPH, the vehicle shook and then stalled with the transmission fault warning message displayed on the instrument panel. Due to the failure, the contact had the vehicle towed to a dealer where it was serviced for a defective fuel pump which was covered under warranty. Recently, the contact stated that while driving on the highway at 55 MPH, the vehicle stalled. The contact was able to pull off to the side of the roadway. The contact called a friend who assisted her and she was able to drive the vehicle home driving 25 MPH. The dealer was notified of the failure where and the contact was provided an appointment to have the vehicle serviced. The vehicle remained with the dealer for approximately two weeks and was diagnosed with transmission failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 104,000.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that while driving up a hill at 40 MPH, the vehicle shook and then stalled with the transmission fault warning message displayed on the instrument panel. Due to the failure, the contact had the vehicle towed to a dealer where it was serviced for a defective fuel pump which was covered under warranty. Recently, the contact stated that while driving on the highway at 55 MPH, the vehicle stalled. The contact was able to pull off to the side of the roadway. The contact called a friend who assisted her and she was able to drive the vehicle home driving 25 MPH. The dealer was notified of the failure where and the contact was provided an appointment to have the vehicle serviced. The vehicle remained with the dealer for approximately two weeks and was diagnosed with transmission failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 104,000.
Mfg Campaign: 11466214
Recall Date: May 26, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
While driving the 2016 Ford Escape, the torque converter failed and sent all sorts of metal parts into the transmission casing. At 102,000 miles, the vehicle suddenly, and without warning, lost momentum on the highway and I had to coast into a parking lot. The engine was running but the transmission would not engage so the vehicle could not move. The problem was confirmed by the dealer who repaired the transmission and torque converter for $4200.00. The loss of power on the highway in rush hour traffic caused a severe safety situation which I was able to avoid by coasting over to the right lane and fortunately into a parking lot. The check engine light appeared briefly than went out. This seems to be a serious manufacturer's defect that could certainly lead to catastrophic crashes. Thank you.
Corrective Action:
While driving the 2016 Ford Escape, the torque converter failed and sent all sorts of metal parts into the transmission casing. At 102,000 miles, the vehicle suddenly, and without warning, lost momentum on the highway and I had to coast into a parking lot. The engine was running but the transmission would not engage so the vehicle could not move. The problem was confirmed by the dealer who repaired the transmission and torque converter for $4200.00. The loss of power on the highway in rush hour traffic caused a severe safety situation which I was able to avoid by coasting over to the right lane and fortunately into a parking lot. The check engine light appeared briefly than went out. This seems to be a serious manufacturer's defect that could certainly lead to catastrophic crashes. Thank you.
Additional Notes:
While driving the 2016 Ford Escape, the torque converter failed and sent all sorts of metal parts into the transmission casing. At 102,000 miles, the vehicle suddenly, and without warning, lost momentum on the highway and I had to coast into a parking lot. The engine was running but the transmission would not engage so the vehicle could not move. The problem was confirmed by the dealer who repaired the transmission and torque converter for $4200.00. The loss of power on the highway in rush hour traffic caused a severe safety situation which I was able to avoid by coasting over to the right lane and fortunately into a parking lot. The check engine light appeared briefly than went out. This seems to be a serious manufacturer's defect that could certainly lead to catastrophic crashes. Thank you.
Mfg Campaign: 11466059
Recall Date: May 25, 2022
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The contact owned a 2016 Ford Escape. The contact stated that while driving at approximately 65 MPH, there was smoke coming from the hood to the windshield. The contact pulled over and there were flames entering the vehicle. The fire department extinguished the fire. There were no injuries reported. A police report was filed. The vehicle was destroyed and towed away since it was not driveable. The manufacturer was notified of the failure. The approximate failure mileage was 83,681.
Corrective Action:
The contact owned a 2016 Ford Escape. The contact stated that while driving at approximately 65 MPH, there was smoke coming from the hood to the windshield. The contact pulled over and there were flames entering the vehicle. The fire department extinguished the fire. There were no injuries reported. A police report was filed. The vehicle was destroyed and towed away since it was not driveable. The manufacturer was notified of the failure. The approximate failure mileage was 83,681.
Additional Notes:
The contact owned a 2016 Ford Escape. The contact stated that while driving at approximately 65 MPH, there was smoke coming from the hood to the windshield. The contact pulled over and there were flames entering the vehicle. The fire department extinguished the fire. There were no injuries reported. A police report was filed. The vehicle was destroyed and towed away since it was not driveable. The manufacturer was notified of the failure. The approximate failure mileage was 83,681.
Mfg Campaign: 11465384
Recall Date: May 20, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The transmission is shot at only 130,000 miles on a car with regular maintenance. The repair will be over $4000 to replace the transmission as it is not repairable. This is now a common problem with the 2016 ford escapes.
Corrective Action:
The transmission is shot at only 130,000 miles on a car with regular maintenance. The repair will be over $4000 to replace the transmission as it is not repairable. This is now a common problem with the 2016 ford escapes.
Additional Notes:
The transmission is shot at only 130,000 miles on a car with regular maintenance. The repair will be over $4000 to replace the transmission as it is not repairable. This is now a common problem with the 2016 ford escapes.
Mfg Campaign: 11465354
Recall Date: May 19, 2022
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
abs, hill assist, in and out of smart 4WD, does not brake correctly
Corrective Action:
abs, hill assist, in and out of smart 4WD, does not brake correctly
Additional Notes:
abs, hill assist, in and out of smart 4WD, does not brake correctly
Mfg Campaign: 11464821
Recall Date: May 16, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2016 Ford Escape. The contact stated that while driving approximately 15 MPH, the vehicle started losing motive power, decelerated, and then stalled. The contact indicated that the vehicle would no longer drive forward or in reverse however, the engine was still running. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 100,150.
Corrective Action:
The contact owns a 2016 Ford Escape. The contact stated that while driving approximately 15 MPH, the vehicle started losing motive power, decelerated, and then stalled. The contact indicated that the vehicle would no longer drive forward or in reverse however, the engine was still running. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 100,150.
Additional Notes:
The contact owns a 2016 Ford Escape. The contact stated that while driving approximately 15 MPH, the vehicle started losing motive power, decelerated, and then stalled. The contact indicated that the vehicle would no longer drive forward or in reverse however, the engine was still running. The vehicle was towed to the local dealer who diagnosed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 100,150.
Mfg Campaign: 11463563
Recall Date: May 5, 2022
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission failed while in motion; car slipped into reverse while at a light. Had to pull off and have car towed. It is now undrivable. Transmission must be replaced.
Corrective Action:
Transmission failed while in motion; car slipped into reverse while at a light. Had to pull off and have car towed. It is now undrivable. Transmission must be replaced.
Additional Notes:
Transmission failed while in motion; car slipped into reverse while at a light. Had to pull off and have car towed. It is now undrivable. Transmission must be replaced.
Mfg Campaign: 11463141
Recall Date: May 2, 2022
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