Complaints & Recalls
Official Safety Recalls - Important!
14 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22S43
Recall Date: Jun 10, 2022
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20S42
Recall Date: Aug 11, 2020
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S16 (S2)
Recall Date: Jun 11, 2018
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17S16
Recall Date: Jul 6, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2017 Edge vehicles equipped with the optional Panoramic Vista Roof. These vehicles may have an improperly welded windshield header, reducing the vehicle's lateral structural integrity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 214, "Side Impact Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C05
Recall Date: Mar 27, 2017
Ford Motor Company
Safety Issue:
Ford Motor Company (Ford) is recalling certain 2016-2017 Ford Edge and Lincoln MKX vehicles and 2017 Lincoln Continental vehicles. In the event of a crash, the driver's frontal air bag may not fully inflate or the air bag cushion may detach from the air bag module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 17C02
Recall Date: Feb 27, 2017
Consumer Complaints
1.3K ComplaintsFord Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that while driving at undisclosed speeds, coolant was leaking into cylinder number two and the vehicle misfired. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was approximately 64,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that while driving at undisclosed speeds, coolant was leaking into cylinder number two and the vehicle misfired. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was approximately 64,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that while driving at undisclosed speeds, coolant was leaking into cylinder number two and the vehicle misfired. The check engine warning light was illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred to the NHTSA Hotline. The failure mileage was approximately 64,000.
Mfg Campaign: 11579927
Recall Date: Mar 28, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Coolant is getting into the cylinder 1. There is a TSB for the issue 19-2208 which Ford does not seem to be concerned with and engines are needing replaced at an early age just out of the 60,000 warranty.
Corrective Action:
Coolant is getting into the cylinder 1. There is a TSB for the issue 19-2208 which Ford does not seem to be concerned with and engines are needing replaced at an early age just out of the 60,000 warranty.
Additional Notes:
Coolant is getting into the cylinder 1. There is a TSB for the issue 19-2208 which Ford does not seem to be concerned with and engines are needing replaced at an early age just out of the 60,000 warranty.
Mfg Campaign: 11578685
Recall Date: Mar 21, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I have already filed a report on my 2017 Ford Edge, I wanted to add this statement Ford made. Recall Programs A recall is conducted to remedy a Safety, Compliance, or Emissions concern. Recalls are Vehicle Identification Number (VIN)-specific programs. There are no expiration dates on Safety Recalls or Safety Compliance Recalls. Also, there are generally no expiration dates on Emission Recalls or Emission Compliance Recalls. Reasons for holding Ford Motor Company accountable. Thank you.
Corrective Action:
I have already filed a report on my 2017 Ford Edge, I wanted to add this statement Ford made. Recall Programs A recall is conducted to remedy a Safety, Compliance, or Emissions concern. Recalls are Vehicle Identification Number (VIN)-specific programs. There are no expiration dates on Safety Recalls or Safety Compliance Recalls. Also, there are generally no expiration dates on Emission Recalls or Emission Compliance Recalls. Reasons for holding Ford Motor Company accountable. Thank you.
Additional Notes:
I have already filed a report on my 2017 Ford Edge, I wanted to add this statement Ford made. Recall Programs A recall is conducted to remedy a Safety, Compliance, or Emissions concern. Recalls are Vehicle Identification Number (VIN)-specific programs. There are no expiration dates on Safety Recalls or Safety Compliance Recalls. Also, there are generally no expiration dates on Emission Recalls or Emission Compliance Recalls. Reasons for holding Ford Motor Company accountable. Thank you.
Mfg Campaign: 11578408
Recall Date: Mar 20, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
We have a 2017 ford edge. Ford has a recall of flexplate on June 23. I called the dealership that sold us the car. I was told not to do anything unless it acts up. At 127,000 miles, it happened. It was rattling and would die at idle speed. Ford won't cover it because car has miles over. My concern is that I called the dealership and they told us not to do anything. We would on a slanted off ramp when it happened. It would die when we put it in park so we had to shift it to neutral when sitting. Could have been very dangerous because there was a lot of cars behind us.
Corrective Action:
We have a 2017 ford edge. Ford has a recall of flexplate on June 23. I called the dealership that sold us the car. I was told not to do anything unless it acts up. At 127,000 miles, it happened. It was rattling and would die at idle speed. Ford won't cover it because car has miles over. My concern is that I called the dealership and they told us not to do anything. We would on a slanted off ramp when it happened. It would die when we put it in park so we had to shift it to neutral when sitting. Could have been very dangerous because there was a lot of cars behind us.
Additional Notes:
We have a 2017 ford edge. Ford has a recall of flexplate on June 23. I called the dealership that sold us the car. I was told not to do anything unless it acts up. At 127,000 miles, it happened. It was rattling and would die at idle speed. Ford won't cover it because car has miles over. My concern is that I called the dealership and they told us not to do anything. We would on a slanted off ramp when it happened. It would die when we put it in park so we had to shift it to neutral when sitting. Could have been very dangerous because there was a lot of cars behind us.
Mfg Campaign: 11578492
Recall Date: Mar 20, 2024
Ford Motor Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
My vehicle has a dash light warning for service that says "Limited Park Brake Function, Service Vehicle" and then applies my parking break on its own. I have at times be unable to get the parking brake to release and will have to start and stop my vehicle numerous times before it will accept me releasing the parking brake.
Corrective Action:
My vehicle has a dash light warning for service that says "Limited Park Brake Function, Service Vehicle" and then applies my parking break on its own. I have at times be unable to get the parking brake to release and will have to start and stop my vehicle numerous times before it will accept me releasing the parking brake.
Additional Notes:
My vehicle has a dash light warning for service that says "Limited Park Brake Function, Service Vehicle" and then applies my parking break on its own. I have at times be unable to get the parking brake to release and will have to start and stop my vehicle numerous times before it will accept me releasing the parking brake.
Mfg Campaign: 11578567
Recall Date: Mar 20, 2024
Ford Motor Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My vehicle has a dash light warning for service that says "Limited Park Brake Function, Service Vehicle" and then applies my parking break on its own. I have at times be unable to get the parking brake to release and will have to start and stop my vehicle numerous times before it will accept me releasing the parking brake.
Corrective Action:
My vehicle has a dash light warning for service that says "Limited Park Brake Function, Service Vehicle" and then applies my parking break on its own. I have at times be unable to get the parking brake to release and will have to start and stop my vehicle numerous times before it will accept me releasing the parking brake.
Additional Notes:
My vehicle has a dash light warning for service that says "Limited Park Brake Function, Service Vehicle" and then applies my parking break on its own. I have at times be unable to get the parking brake to release and will have to start and stop my vehicle numerous times before it will accept me releasing the parking brake.
Mfg Campaign: 11578567
Recall Date: Mar 20, 2024
Ford Motor Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My vehicle has a dash light warning for service that says "Limited Park Brake Function, Service Vehicle" and then applies my parking break on its own. I have at times be unable to get the parking brake to release and will have to start and stop my vehicle numerous times before it will accept me releasing the parking brake.
Corrective Action:
My vehicle has a dash light warning for service that says "Limited Park Brake Function, Service Vehicle" and then applies my parking break on its own. I have at times be unable to get the parking brake to release and will have to start and stop my vehicle numerous times before it will accept me releasing the parking brake.
Additional Notes:
My vehicle has a dash light warning for service that says "Limited Park Brake Function, Service Vehicle" and then applies my parking break on its own. I have at times be unable to get the parking brake to release and will have to start and stop my vehicle numerous times before it will accept me releasing the parking brake.
Mfg Campaign: 11578567
Recall Date: Mar 20, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The component that has failed is the engine. It is available upon request to be inspected. I believe the safety issue lies in that the motor overheats and is possibly a fire risk. I have had my car engine inspected by an ASE mechanic and confirmed engine block needs replaced. The car was determined to have an issue by engine check light. Needed to constantly replace Coolant, was found to be leaking into cylinders. According to report from ASE mechanic, date of issue on report June 09, 2022 2015-2018 FORD EDGE, FORD FUSION and MKC listed on TSB. ISSUE SUMMARY, Some 2015-2018 EDGE and 2017-2019 FUSION/MKZ/ESCAPE/MKC vehicles equipped with a 2.0 l EcoBoost engine may exhibit low coolant level, white exhaust smoke, runs rough. DTC {codes} include P0300, P0301-P0304,P0316,P0217, P1285 and or P1299 stored in control module. To correct condition follow service procedure to replace the long block engine assembly.
Corrective Action:
The component that has failed is the engine. It is available upon request to be inspected. I believe the safety issue lies in that the motor overheats and is possibly a fire risk. I have had my car engine inspected by an ASE mechanic and confirmed engine block needs replaced. The car was determined to have an issue by engine check light. Needed to constantly replace Coolant, was found to be leaking into cylinders. According to report from ASE mechanic, date of issue on report June 09, 2022 2015-2018 FORD EDGE, FORD FUSION and MKC listed on TSB. ISSUE SUMMARY, Some 2015-2018 EDGE and 2017-2019 FUSION/MKZ/ESCAPE/MKC vehicles equipped with a 2.0 l EcoBoost engine may exhibit low coolant level, white exhaust smoke, runs rough. DTC {codes} include P0300, P0301-P0304,P0316,P0217, P1285 and or P1299 stored in control module. To correct condition follow service procedure to replace the long block engine assembly.
Additional Notes:
The component that has failed is the engine. It is available upon request to be inspected. I believe the safety issue lies in that the motor overheats and is possibly a fire risk. I have had my car engine inspected by an ASE mechanic and confirmed engine block needs replaced. The car was determined to have an issue by engine check light. Needed to constantly replace Coolant, was found to be leaking into cylinders. According to report from ASE mechanic, date of issue on report June 09, 2022 2015-2018 FORD EDGE, FORD FUSION and MKC listed on TSB. ISSUE SUMMARY, Some 2015-2018 EDGE and 2017-2019 FUSION/MKZ/ESCAPE/MKC vehicles equipped with a 2.0 l EcoBoost engine may exhibit low coolant level, white exhaust smoke, runs rough. DTC {codes} include P0300, P0301-P0304,P0316,P0217, P1285 and or P1299 stored in control module. To correct condition follow service procedure to replace the long block engine assembly.
Mfg Campaign: 11578312
Recall Date: Mar 19, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I have a 2017 Ford Edge 2.0L Eco Boost Engine and it has 71,559.8 miles on it. It has started to burn Coolant in cylinder 1, has white smoke coming out of exhaust, runs ruff and idles ruff and my engine light is on since this has started. It all started last week driving to work.
Corrective Action:
I have a 2017 Ford Edge 2.0L Eco Boost Engine and it has 71,559.8 miles on it. It has started to burn Coolant in cylinder 1, has white smoke coming out of exhaust, runs ruff and idles ruff and my engine light is on since this has started. It all started last week driving to work.
Additional Notes:
I have a 2017 Ford Edge 2.0L Eco Boost Engine and it has 71,559.8 miles on it. It has started to burn Coolant in cylinder 1, has white smoke coming out of exhaust, runs ruff and idles ruff and my engine light is on since this has started. It all started last week driving to work.
Mfg Campaign: 11577986
Recall Date: Mar 18, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that while driving at various speeds, the RPM decreased without warning. The contact was able to pull to the side of the road. The contact opened the hood and noticed that the coolant level significantly low and water had entered the oil gasket. The contact stated that the engine had misfired. The coolant temperature warning light was illuminated. The vehicle was driven to the local dealer, where it was diagnosed that there was coolant intrusion into the engine. The dealer informed the contact that the vehicle was unsafe to drive. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that while driving at various speeds, the RPM decreased without warning. The contact was able to pull to the side of the road. The contact opened the hood and noticed that the coolant level significantly low and water had entered the oil gasket. The contact stated that the engine had misfired. The coolant temperature warning light was illuminated. The vehicle was driven to the local dealer, where it was diagnosed that there was coolant intrusion into the engine. The dealer informed the contact that the vehicle was unsafe to drive. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that while driving at various speeds, the RPM decreased without warning. The contact was able to pull to the side of the road. The contact opened the hood and noticed that the coolant level significantly low and water had entered the oil gasket. The contact stated that the engine had misfired. The coolant temperature warning light was illuminated. The vehicle was driven to the local dealer, where it was diagnosed that there was coolant intrusion into the engine. The dealer informed the contact that the vehicle was unsafe to drive. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 90,000.
Mfg Campaign: 11577667
Recall Date: Mar 15, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
I have coolant entering in to one of the cylinders. This is a design flaw by ford. Now my veichle is not starting because it seased up and sitting in a repair shop and need a engine swap with a cost of $8.000
Corrective Action:
I have coolant entering in to one of the cylinders. This is a design flaw by ford. Now my veichle is not starting because it seased up and sitting in a repair shop and need a engine swap with a cost of $8.000
Additional Notes:
I have coolant entering in to one of the cylinders. This is a design flaw by ford. Now my veichle is not starting because it seased up and sitting in a repair shop and need a engine swap with a cost of $8.000
Mfg Campaign: 11576851
Recall Date: Mar 12, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated while driving 65 MPH, the check engine warning light illuminated, and the contact became aware of a coolant odor inside the cabin of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the coil pack needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 79,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated while driving 65 MPH, the check engine warning light illuminated, and the contact became aware of a coolant odor inside the cabin of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the coil pack needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 79,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated while driving 65 MPH, the check engine warning light illuminated, and the contact became aware of a coolant odor inside the cabin of the vehicle. The vehicle was taken to an independent mechanic where it was diagnosed that the coil pack needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 79,000.
Mfg Campaign: 11575236
Recall Date: Mar 4, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The engine is malfunctioning. Yes, the vehicle is available for inspection upon request. The engine could fail, loss of power, if while passing a vehicle on 2 lane highway a major loss of coolant, overheating due to loss of coolant. Result could be major damage to engine and or fire or both resulting in an accident . The problem has been confirmed by both a Ford dealership and an independent service center. The vehicle engine has been inspected by a Ford dealership in Jacksonville Fl. The engine warning light has come on several times since late 2022 or early 2023. This is when it 1st appeared. 2 dates are significant here: 3/28/23 an engine diagnostic completed due to engine light on, a slight mist detected into cylinder one. 2/19/24 another engine diagnostic completed at Autonation Ford in Jacksonville FL. Confirmed to me by telephone conversation that coolant is leaking into a cylinder. The remedy: a new, remanufactured or used engine has to be installed. All this information is on the 2.0 L Ecoboost engine made by Ford Motor Co. This problem has been known by Ford since maybe as early 2013, not only on this model from 2015-2018 but on the Ford Fusion 2017-2019, Ford Escape, built on or before 16 May-2019. Lincoln Model MKC, built on or before18-April 2019; 2017-2019 MKZ, built on or before 8-April 2019. Reference#': [XXX] issued [XXX] Superseded bulletin(s) [XXX] NOTE: Bulletin [XXX] supersedes [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The engine is malfunctioning. Yes, the vehicle is available for inspection upon request. The engine could fail, loss of power, if while passing a vehicle on 2 lane highway a major loss of coolant, overheating due to loss of coolant. Result could be major damage to engine and or fire or both resulting in an accident . The problem has been confirmed by both a Ford dealership and an independent service center. The vehicle engine has been inspected by a Ford dealership in Jacksonville Fl. The engine warning light has come on several times since late 2022 or early 2023. This is when it 1st appeared. 2 dates are significant here: 3/28/23 an engine diagnostic completed due to engine light on, a slight mist detected into cylinder one. 2/19/24 another engine diagnostic completed at Autonation Ford in Jacksonville FL. Confirmed to me by telephone conversation that coolant is leaking into a cylinder. The remedy: a new, remanufactured or used engine has to be installed. All this information is on the 2.0 L Ecoboost engine made by Ford Motor Co. This problem has been known by Ford since maybe as early 2013, not only on this model from 2015-2018 but on the Ford Fusion 2017-2019, Ford Escape, built on or before 16 May-2019. Lincoln Model MKC, built on or before18-April 2019; 2017-2019 MKZ, built on or before 8-April 2019. Reference#': [XXX] issued [XXX] Superseded bulletin(s) [XXX] NOTE: Bulletin [XXX] supersedes [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The engine is malfunctioning. Yes, the vehicle is available for inspection upon request. The engine could fail, loss of power, if while passing a vehicle on 2 lane highway a major loss of coolant, overheating due to loss of coolant. Result could be major damage to engine and or fire or both resulting in an accident . The problem has been confirmed by both a Ford dealership and an independent service center. The vehicle engine has been inspected by a Ford dealership in Jacksonville Fl. The engine warning light has come on several times since late 2022 or early 2023. This is when it 1st appeared. 2 dates are significant here: 3/28/23 an engine diagnostic completed due to engine light on, a slight mist detected into cylinder one. 2/19/24 another engine diagnostic completed at Autonation Ford in Jacksonville FL. Confirmed to me by telephone conversation that coolant is leaking into a cylinder. The remedy: a new, remanufactured or used engine has to be installed. All this information is on the 2.0 L Ecoboost engine made by Ford Motor Co. This problem has been known by Ford since maybe as early 2013, not only on this model from 2015-2018 but on the Ford Fusion 2017-2019, Ford Escape, built on or before 16 May-2019. Lincoln Model MKC, built on or before18-April 2019; 2017-2019 MKZ, built on or before 8-April 2019. Reference#': [XXX] issued [XXX] Superseded bulletin(s) [XXX] NOTE: Bulletin [XXX] supersedes [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11575272
Recall Date: Mar 4, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
The engine is malfunctioning. Yes, the vehicle is available for inspection upon request. The engine could fail, loss of power, if while passing a vehicle on 2 lane highway a major loss of coolant, overheating due to loss of coolant. Result could be major damage to engine and or fire or both resulting in an accident . The problem has been confirmed by both a Ford dealership and an independent service center. The vehicle engine has been inspected by a Ford dealership in Jacksonville Fl. The engine warning light has come on several times since late 2022 or early 2023. This is when it 1st appeared. 2 dates are significant here: 3/28/23 an engine diagnostic completed due to engine light on, a slight mist detected into cylinder one. 2/19/24 another engine diagnostic completed at Autonation Ford in Jacksonville FL. Confirmed to me by telephone conversation that coolant is leaking into a cylinder. The remedy: a new, remanufactured or used engine has to be installed. All this information is on the 2.0 L Ecoboost engine made by Ford Motor Co. This problem has been known by Ford since maybe as early 2013, not only on this model from 2015-2018 but on the Ford Fusion 2017-2019, Ford Escape, built on or before 16 May-2019. Lincoln Model MKC, built on or before18-April 2019; 2017-2019 MKZ, built on or before 8-April 2019. Reference#': [XXX] issued [XXX] Superseded bulletin(s) [XXX] NOTE: Bulletin [XXX] supersedes [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
The engine is malfunctioning. Yes, the vehicle is available for inspection upon request. The engine could fail, loss of power, if while passing a vehicle on 2 lane highway a major loss of coolant, overheating due to loss of coolant. Result could be major damage to engine and or fire or both resulting in an accident . The problem has been confirmed by both a Ford dealership and an independent service center. The vehicle engine has been inspected by a Ford dealership in Jacksonville Fl. The engine warning light has come on several times since late 2022 or early 2023. This is when it 1st appeared. 2 dates are significant here: 3/28/23 an engine diagnostic completed due to engine light on, a slight mist detected into cylinder one. 2/19/24 another engine diagnostic completed at Autonation Ford in Jacksonville FL. Confirmed to me by telephone conversation that coolant is leaking into a cylinder. The remedy: a new, remanufactured or used engine has to be installed. All this information is on the 2.0 L Ecoboost engine made by Ford Motor Co. This problem has been known by Ford since maybe as early 2013, not only on this model from 2015-2018 but on the Ford Fusion 2017-2019, Ford Escape, built on or before 16 May-2019. Lincoln Model MKC, built on or before18-April 2019; 2017-2019 MKZ, built on or before 8-April 2019. Reference#': [XXX] issued [XXX] Superseded bulletin(s) [XXX] NOTE: Bulletin [XXX] supersedes [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
The engine is malfunctioning. Yes, the vehicle is available for inspection upon request. The engine could fail, loss of power, if while passing a vehicle on 2 lane highway a major loss of coolant, overheating due to loss of coolant. Result could be major damage to engine and or fire or both resulting in an accident . The problem has been confirmed by both a Ford dealership and an independent service center. The vehicle engine has been inspected by a Ford dealership in Jacksonville Fl. The engine warning light has come on several times since late 2022 or early 2023. This is when it 1st appeared. 2 dates are significant here: 3/28/23 an engine diagnostic completed due to engine light on, a slight mist detected into cylinder one. 2/19/24 another engine diagnostic completed at Autonation Ford in Jacksonville FL. Confirmed to me by telephone conversation that coolant is leaking into a cylinder. The remedy: a new, remanufactured or used engine has to be installed. All this information is on the 2.0 L Ecoboost engine made by Ford Motor Co. This problem has been known by Ford since maybe as early 2013, not only on this model from 2015-2018 but on the Ford Fusion 2017-2019, Ford Escape, built on or before 16 May-2019. Lincoln Model MKC, built on or before18-April 2019; 2017-2019 MKZ, built on or before 8-April 2019. Reference#': [XXX] issued [XXX] Superseded bulletin(s) [XXX] NOTE: Bulletin [XXX] supersedes [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11575272
Recall Date: Mar 4, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
Check engine light came on so I made an appointment and drove the vehicle to Peoria Ford. They said CODE P0302 IN PCM, FOUND TSB FOR CONCERN [XXX], PRESSURE TEST COOLING SYSTEM FOUND COOLANT LEAKING FROM CYLINDER 2, RECOMMEND ADDRESS TSB AND RETEST This could cause a misfire, overheat, or vehicle to catch fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Check engine light came on so I made an appointment and drove the vehicle to Peoria Ford. They said CODE P0302 IN PCM, FOUND TSB FOR CONCERN [XXX], PRESSURE TEST COOLING SYSTEM FOUND COOLANT LEAKING FROM CYLINDER 2, RECOMMEND ADDRESS TSB AND RETEST This could cause a misfire, overheat, or vehicle to catch fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Check engine light came on so I made an appointment and drove the vehicle to Peoria Ford. They said CODE P0302 IN PCM, FOUND TSB FOR CONCERN [XXX], PRESSURE TEST COOLING SYSTEM FOUND COOLANT LEAKING FROM CYLINDER 2, RECOMMEND ADDRESS TSB AND RETEST This could cause a misfire, overheat, or vehicle to catch fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11575292
Recall Date: Mar 4, 2024
Ford Motor Company
Defect Description:
POWER TRAIN
Potential Consequences:
Check engine light came on so I made an appointment and drove the vehicle to Peoria Ford. They said CODE P0302 IN PCM, FOUND TSB FOR CONCERN [XXX], PRESSURE TEST COOLING SYSTEM FOUND COOLANT LEAKING FROM CYLINDER 2, RECOMMEND ADDRESS TSB AND RETEST This could cause a misfire, overheat, or vehicle to catch fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Check engine light came on so I made an appointment and drove the vehicle to Peoria Ford. They said CODE P0302 IN PCM, FOUND TSB FOR CONCERN [XXX], PRESSURE TEST COOLING SYSTEM FOUND COOLANT LEAKING FROM CYLINDER 2, RECOMMEND ADDRESS TSB AND RETEST This could cause a misfire, overheat, or vehicle to catch fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Check engine light came on so I made an appointment and drove the vehicle to Peoria Ford. They said CODE P0302 IN PCM, FOUND TSB FOR CONCERN [XXX], PRESSURE TEST COOLING SYSTEM FOUND COOLANT LEAKING FROM CYLINDER 2, RECOMMEND ADDRESS TSB AND RETEST This could cause a misfire, overheat, or vehicle to catch fire. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11575292
Recall Date: Mar 4, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated that after starting the vehicle, there was a hesitation in acceleration while depressing the accelerator pedal. Days later, the check engine warning illuminated. The vehicle was driven to a local dealer where it was diagnosed that engine coolant had leaked into the engine, causing the engine to need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 82,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated that after starting the vehicle, there was a hesitation in acceleration while depressing the accelerator pedal. Days later, the check engine warning illuminated. The vehicle was driven to a local dealer where it was diagnosed that engine coolant had leaked into the engine, causing the engine to need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 82,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated that after starting the vehicle, there was a hesitation in acceleration while depressing the accelerator pedal. Days later, the check engine warning illuminated. The vehicle was driven to a local dealer where it was diagnosed that engine coolant had leaked into the engine, causing the engine to need to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 82,000.
Mfg Campaign: 11575298
Recall Date: Mar 4, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
After I started noticing rough idle and white smoke from exhaust my check engine light came on. Took to Fayetteville Ford in Fayetteville Ga to diagnose and repair. They told me that they discovered coolant in #2 cylinder, a well known and documented design problem, and the only fix was to replace the engine at a cost to me of $9000!
Corrective Action:
After I started noticing rough idle and white smoke from exhaust my check engine light came on. Took to Fayetteville Ford in Fayetteville Ga to diagnose and repair. They told me that they discovered coolant in #2 cylinder, a well known and documented design problem, and the only fix was to replace the engine at a cost to me of $9000!
Additional Notes:
After I started noticing rough idle and white smoke from exhaust my check engine light came on. Took to Fayetteville Ford in Fayetteville Ga to diagnose and repair. They told me that they discovered coolant in #2 cylinder, a well known and documented design problem, and the only fix was to replace the engine at a cost to me of $9000!
Mfg Campaign: 11573810
Recall Date: Feb 24, 2024
Ford Motor Company
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Ford Edge. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that coolant intrusion in the engine had caused engine damage. The dealer informed the contact that it was a common failure and determined that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 108,000.
Corrective Action:
The contact owns a 2017 Ford Edge. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that coolant intrusion in the engine had caused engine damage. The dealer informed the contact that it was a common failure and determined that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 108,000.
Additional Notes:
The contact owns a 2017 Ford Edge. The contact stated while driving approximately 45 MPH, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that coolant intrusion in the engine had caused engine damage. The dealer informed the contact that it was a common failure and determined that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 108,000.
Mfg Campaign: 11573540
Recall Date: Feb 23, 2024
Ford Motor Company
Defect Description:
ENGINE
Potential Consequences:
The check engine light gave codes P0302 & P0316 and I had noticed the coolant level being low. After doing some research, I see that Ford issued a TSB 22-2229 as the fix for the problem which includes a new engine block because of a poor design for the coolant flow causing the block to crack. This should fall on to Ford to repair rather than people that expect and need their vehicle to last.
Corrective Action:
The check engine light gave codes P0302 & P0316 and I had noticed the coolant level being low. After doing some research, I see that Ford issued a TSB 22-2229 as the fix for the problem which includes a new engine block because of a poor design for the coolant flow causing the block to crack. This should fall on to Ford to repair rather than people that expect and need their vehicle to last.
Additional Notes:
The check engine light gave codes P0302 & P0316 and I had noticed the coolant level being low. After doing some research, I see that Ford issued a TSB 22-2229 as the fix for the problem which includes a new engine block because of a poor design for the coolant flow causing the block to crack. This should fall on to Ford to repair rather than people that expect and need their vehicle to last.
Mfg Campaign: 11573143
Recall Date: Feb 21, 2024
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Valencia, CA • 36 yrs
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