Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Fisker Group Inc
Safety Issue:
Fisker Group Inc (Fisker) is recalling certain 2023-2024 Ocean vehicles. The transmission may not shift into the selected gear, allowing the vehicle to roll away while in Drive or Reverse.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.Please be reminded of the following requirements:You are required to submit a draft owner notification letter to this office no less than five days prior to mailing it to the customers.Also, copies of all notices, bulletins, dealer notifications, and other communications that relate to this recall, including a copy of the final owner notification letter and any subsequent owner follow-up notification letter(s), are required to be submitted to this office no later than 5 days after they are originally sent (if they are sent to more than one manufacturer, distributor, dealer, or purchaser/owner).Please be reminded that under 49 U.S.C. 30112(a)(3), it is illegal for a manufacturer, to sell, offer for sale, import, or introduce or deliver into interstate commerce, a motor vehicle or item of motor vehicle equipment that contains a safety defect once the manufacturer has notified NHTSA about that safety defect.This prohibition does not apply once the motor vehicle or motor vehicle equipment has been remedied according to the manufacturer's instructions.As stated in 49 U.S.C. 30118(f), submission of eight consecutive quarterly reports followed by three annual reports is required.As described in 573.7, submission of the first of eight consecutive quarterly status reports is required within one month after the close of the calendar quarter in which notification to purchasers occurs.Therefore, the first quarterly report will be due on, or before, 30 days after the close of the calendar quarter.The first of three consecutive annual status reports will be due on, or before, 1 year after the eighth quarterly report was submitted.
Recall Date: Nov 15, 2024
Fisker Group Inc
Safety Issue:
Fisker Group Inc (Fisker) is recalling certain 2023-2024 Ocean vehicles. The brake module software may cause an unexpected reduction in regenerative braking, decreasing the braking performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: TSB10062408
Recall Date: Aug 20, 2024
Fisker Group Inc
Safety Issue:
Fisker Group Inc (Fisker) is recalling all 2023-2024 Ocean vehicles. A communication failure with the cabin electric water pump can cause the high voltage battery management system (BMS) to enter limp mode, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: TSB30032401
Recall Date: Jul 2, 2024
Fisker Group Inc
Safety Issue:
Fisker Group Inc (Fisker) is recalling all 2023-2024 Ocean vehicles. The exterior door handles can stick and fail to open.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: TSB55062401
Recall Date: Jun 20, 2024
Fisker Group Inc
Safety Issue:
Fisker Group Inc (Fisker) is recalling all 2023 Ocean vehicles. The Motor Control Unit (MCU) and Vehicle Control Unit (VCU) software may cause the vehicle to enter a safe state protection mode unexpectedly, causing a loss of drive power.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: TSB10032403
Recall Date: Jun 5, 2024
Fisker Group Inc
Safety Issue:
Fisker Group Inc (Fisker) is recalling all 2023 Ocean vehicles. The instrument panel displays the incorrect font size of the Brake, Park, and Antilock Brake System (ABS) warning lights, and displays certain warning lights in amber instead of red. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 135, "Light Vehicle Brake Systems" and 101, "Controls and Displays." Additionally, multiple warning lights fail to illuminate during the ignition cycle bulb check, failing to comply with the requirements of FMVSS 138 and 208.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: TSB70062404
Recall Date: Jun 5, 2024
Consumer Complaints
1.8K ComplaintsFisker Group Inc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The vehicle has several major faults that Fisker is now ignoring and no one has come to fix in the past 2 months. I've submitted multiple tickets and claims. Issue 1: ADAS system. My ADAS system is and has been down since the beginning of February. I have received software updates but that has not fixed the issue. Nothing in any part of ADAS works, causing a massive safety issue. Issue 2: Braking and Regenerative Braking. I believe you are aware of this issue, but when you brake or regenerative braking is engaged, but you then hit a bump, all braking malfunctions and the vehicle accelerates forward. This issue has been persistent for months. There is also a "Brake Malfunction" warning light that appears on start up of the vehicle that requires service. Fisker apparently has no service. Issue 3: My ventilation system is broken (the car is 4 months old) and no longer works and makes an intrusive noise when engaged. Fisker sent me replacement vents (almost a month ago) but no one has called to schedule an appointment to come fix the issues. Other issues: Bluetooth and connectivity malfunctions; interior lighting malfunctions; software issues. The largest issue here is that I am driving a $70K vehicle with major safety issues and no one at Fisker seems to care because they are in dire financial straights.
Corrective Action:
The vehicle has several major faults that Fisker is now ignoring and no one has come to fix in the past 2 months. I've submitted multiple tickets and claims. Issue 1: ADAS system. My ADAS system is and has been down since the beginning of February. I have received software updates but that has not fixed the issue. Nothing in any part of ADAS works, causing a massive safety issue. Issue 2: Braking and Regenerative Braking. I believe you are aware of this issue, but when you brake or regenerative braking is engaged, but you then hit a bump, all braking malfunctions and the vehicle accelerates forward. This issue has been persistent for months. There is also a "Brake Malfunction" warning light that appears on start up of the vehicle that requires service. Fisker apparently has no service. Issue 3: My ventilation system is broken (the car is 4 months old) and no longer works and makes an intrusive noise when engaged. Fisker sent me replacement vents (almost a month ago) but no one has called to schedule an appointment to come fix the issues. Other issues: Bluetooth and connectivity malfunctions; interior lighting malfunctions; software issues. The largest issue here is that I am driving a $70K vehicle with major safety issues and no one at Fisker seems to care because they are in dire financial straights.
Additional Notes:
The vehicle has several major faults that Fisker is now ignoring and no one has come to fix in the past 2 months. I've submitted multiple tickets and claims. Issue 1: ADAS system. My ADAS system is and has been down since the beginning of February. I have received software updates but that has not fixed the issue. Nothing in any part of ADAS works, causing a massive safety issue. Issue 2: Braking and Regenerative Braking. I believe you are aware of this issue, but when you brake or regenerative braking is engaged, but you then hit a bump, all braking malfunctions and the vehicle accelerates forward. This issue has been persistent for months. There is also a "Brake Malfunction" warning light that appears on start up of the vehicle that requires service. Fisker apparently has no service. Issue 3: My ventilation system is broken (the car is 4 months old) and no longer works and makes an intrusive noise when engaged. Fisker sent me replacement vents (almost a month ago) but no one has called to schedule an appointment to come fix the issues. Other issues: Bluetooth and connectivity malfunctions; interior lighting malfunctions; software issues. The largest issue here is that I am driving a $70K vehicle with major safety issues and no one at Fisker seems to care because they are in dire financial straights.
Mfg Campaign: 11579786
Recall Date: Mar 27, 2024
Fisker Group Inc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The vehicle has several major faults that Fisker is now ignoring and no one has come to fix in the past 2 months. I've submitted multiple tickets and claims. Issue 1: ADAS system. My ADAS system is and has been down since the beginning of February. I have received software updates but that has not fixed the issue. Nothing in any part of ADAS works, causing a massive safety issue. Issue 2: Braking and Regenerative Braking. I believe you are aware of this issue, but when you brake or regenerative braking is engaged, but you then hit a bump, all braking malfunctions and the vehicle accelerates forward. This issue has been persistent for months. There is also a "Brake Malfunction" warning light that appears on start up of the vehicle that requires service. Fisker apparently has no service. Issue 3: My ventilation system is broken (the car is 4 months old) and no longer works and makes an intrusive noise when engaged. Fisker sent me replacement vents (almost a month ago) but no one has called to schedule an appointment to come fix the issues. Other issues: Bluetooth and connectivity malfunctions; interior lighting malfunctions; software issues. The largest issue here is that I am driving a $70K vehicle with major safety issues and no one at Fisker seems to care because they are in dire financial straights.
Corrective Action:
The vehicle has several major faults that Fisker is now ignoring and no one has come to fix in the past 2 months. I've submitted multiple tickets and claims. Issue 1: ADAS system. My ADAS system is and has been down since the beginning of February. I have received software updates but that has not fixed the issue. Nothing in any part of ADAS works, causing a massive safety issue. Issue 2: Braking and Regenerative Braking. I believe you are aware of this issue, but when you brake or regenerative braking is engaged, but you then hit a bump, all braking malfunctions and the vehicle accelerates forward. This issue has been persistent for months. There is also a "Brake Malfunction" warning light that appears on start up of the vehicle that requires service. Fisker apparently has no service. Issue 3: My ventilation system is broken (the car is 4 months old) and no longer works and makes an intrusive noise when engaged. Fisker sent me replacement vents (almost a month ago) but no one has called to schedule an appointment to come fix the issues. Other issues: Bluetooth and connectivity malfunctions; interior lighting malfunctions; software issues. The largest issue here is that I am driving a $70K vehicle with major safety issues and no one at Fisker seems to care because they are in dire financial straights.
Additional Notes:
The vehicle has several major faults that Fisker is now ignoring and no one has come to fix in the past 2 months. I've submitted multiple tickets and claims. Issue 1: ADAS system. My ADAS system is and has been down since the beginning of February. I have received software updates but that has not fixed the issue. Nothing in any part of ADAS works, causing a massive safety issue. Issue 2: Braking and Regenerative Braking. I believe you are aware of this issue, but when you brake or regenerative braking is engaged, but you then hit a bump, all braking malfunctions and the vehicle accelerates forward. This issue has been persistent for months. There is also a "Brake Malfunction" warning light that appears on start up of the vehicle that requires service. Fisker apparently has no service. Issue 3: My ventilation system is broken (the car is 4 months old) and no longer works and makes an intrusive noise when engaged. Fisker sent me replacement vents (almost a month ago) but no one has called to schedule an appointment to come fix the issues. Other issues: Bluetooth and connectivity malfunctions; interior lighting malfunctions; software issues. The largest issue here is that I am driving a $70K vehicle with major safety issues and no one at Fisker seems to care because they are in dire financial straights.
Mfg Campaign: 11579786
Recall Date: Mar 27, 2024
Fisker Group Inc
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
The vehicle has several major faults that Fisker is now ignoring and no one has come to fix in the past 2 months. I've submitted multiple tickets and claims. Issue 1: ADAS system. My ADAS system is and has been down since the beginning of February. I have received software updates but that has not fixed the issue. Nothing in any part of ADAS works, causing a massive safety issue. Issue 2: Braking and Regenerative Braking. I believe you are aware of this issue, but when you brake or regenerative braking is engaged, but you then hit a bump, all braking malfunctions and the vehicle accelerates forward. This issue has been persistent for months. There is also a "Brake Malfunction" warning light that appears on start up of the vehicle that requires service. Fisker apparently has no service. Issue 3: My ventilation system is broken (the car is 4 months old) and no longer works and makes an intrusive noise when engaged. Fisker sent me replacement vents (almost a month ago) but no one has called to schedule an appointment to come fix the issues. Other issues: Bluetooth and connectivity malfunctions; interior lighting malfunctions; software issues. The largest issue here is that I am driving a $70K vehicle with major safety issues and no one at Fisker seems to care because they are in dire financial straights.
Corrective Action:
The vehicle has several major faults that Fisker is now ignoring and no one has come to fix in the past 2 months. I've submitted multiple tickets and claims. Issue 1: ADAS system. My ADAS system is and has been down since the beginning of February. I have received software updates but that has not fixed the issue. Nothing in any part of ADAS works, causing a massive safety issue. Issue 2: Braking and Regenerative Braking. I believe you are aware of this issue, but when you brake or regenerative braking is engaged, but you then hit a bump, all braking malfunctions and the vehicle accelerates forward. This issue has been persistent for months. There is also a "Brake Malfunction" warning light that appears on start up of the vehicle that requires service. Fisker apparently has no service. Issue 3: My ventilation system is broken (the car is 4 months old) and no longer works and makes an intrusive noise when engaged. Fisker sent me replacement vents (almost a month ago) but no one has called to schedule an appointment to come fix the issues. Other issues: Bluetooth and connectivity malfunctions; interior lighting malfunctions; software issues. The largest issue here is that I am driving a $70K vehicle with major safety issues and no one at Fisker seems to care because they are in dire financial straights.
Additional Notes:
The vehicle has several major faults that Fisker is now ignoring and no one has come to fix in the past 2 months. I've submitted multiple tickets and claims. Issue 1: ADAS system. My ADAS system is and has been down since the beginning of February. I have received software updates but that has not fixed the issue. Nothing in any part of ADAS works, causing a massive safety issue. Issue 2: Braking and Regenerative Braking. I believe you are aware of this issue, but when you brake or regenerative braking is engaged, but you then hit a bump, all braking malfunctions and the vehicle accelerates forward. This issue has been persistent for months. There is also a "Brake Malfunction" warning light that appears on start up of the vehicle that requires service. Fisker apparently has no service. Issue 3: My ventilation system is broken (the car is 4 months old) and no longer works and makes an intrusive noise when engaged. Fisker sent me replacement vents (almost a month ago) but no one has called to schedule an appointment to come fix the issues. Other issues: Bluetooth and connectivity malfunctions; interior lighting malfunctions; software issues. The largest issue here is that I am driving a $70K vehicle with major safety issues and no one at Fisker seems to care because they are in dire financial straights.
Mfg Campaign: 11579786
Recall Date: Mar 27, 2024
Fisker Group Inc
Defect Description:
SERVICE BRAKES
Potential Consequences:
My Fisker Ocean One has experienced multiple ADAS issues including lane departure not working, emergency braking failing regularly producing multiple warning lights, regenerative braking shutting off causing the vehicle to speed up or roll away. I have dozens of photos of the errors and videos. I will provide the link to the photo folder. The technician was finally able to update all of the vehicle modules to 2.0 to try to resolve this. That included a hold function updated. At roughly [XXX] I was pulling into my driveway. My road is a steep downhill to my house then a left into the drive. As I was slowly pulling into the driveway the vehicle jerked violently many times as if it was trying to stop but couldn't. I was not applying the brakes, but letting off the accelerator for the regenerative function to slow the car. When the jerking occurred I tried to brake and the brake pedal did not respond. The vehicle finally locked the wheels and came to a stop. Many warning lights came on rapidly. The message I saw was a braking fault then the car died and all screens shut off. I was half way in the road and now in front of an oncoming vehicle. I couldn't get it to start up. Fortunately the oncoming vehicle slowed and crept around me. My Fisker Ocean the rebooted itself and I was able to get it into the garage. I have under 2700 miles on it. This update 2.0 was promised to fix many of these issues and now put myself and others in danger. I suspect it was the hold function that caused the issue. It seemed like it was trying to stop and hold while I was moving. I contacted the technician who is looking into the data and I reported it to Fisker. This vehicle has been dangerous since it was first delivered. The service techs are trying but the software and build is the issue, which they cannot overcome. Link to photos of previous errors. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My Fisker Ocean One has experienced multiple ADAS issues including lane departure not working, emergency braking failing regularly producing multiple warning lights, regenerative braking shutting off causing the vehicle to speed up or roll away. I have dozens of photos of the errors and videos. I will provide the link to the photo folder. The technician was finally able to update all of the vehicle modules to 2.0 to try to resolve this. That included a hold function updated. At roughly [XXX] I was pulling into my driveway. My road is a steep downhill to my house then a left into the drive. As I was slowly pulling into the driveway the vehicle jerked violently many times as if it was trying to stop but couldn't. I was not applying the brakes, but letting off the accelerator for the regenerative function to slow the car. When the jerking occurred I tried to brake and the brake pedal did not respond. The vehicle finally locked the wheels and came to a stop. Many warning lights came on rapidly. The message I saw was a braking fault then the car died and all screens shut off. I was half way in the road and now in front of an oncoming vehicle. I couldn't get it to start up. Fortunately the oncoming vehicle slowed and crept around me. My Fisker Ocean the rebooted itself and I was able to get it into the garage. I have under 2700 miles on it. This update 2.0 was promised to fix many of these issues and now put myself and others in danger. I suspect it was the hold function that caused the issue. It seemed like it was trying to stop and hold while I was moving. I contacted the technician who is looking into the data and I reported it to Fisker. This vehicle has been dangerous since it was first delivered. The service techs are trying but the software and build is the issue, which they cannot overcome. Link to photos of previous errors. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My Fisker Ocean One has experienced multiple ADAS issues including lane departure not working, emergency braking failing regularly producing multiple warning lights, regenerative braking shutting off causing the vehicle to speed up or roll away. I have dozens of photos of the errors and videos. I will provide the link to the photo folder. The technician was finally able to update all of the vehicle modules to 2.0 to try to resolve this. That included a hold function updated. At roughly [XXX] I was pulling into my driveway. My road is a steep downhill to my house then a left into the drive. As I was slowly pulling into the driveway the vehicle jerked violently many times as if it was trying to stop but couldn't. I was not applying the brakes, but letting off the accelerator for the regenerative function to slow the car. When the jerking occurred I tried to brake and the brake pedal did not respond. The vehicle finally locked the wheels and came to a stop. Many warning lights came on rapidly. The message I saw was a braking fault then the car died and all screens shut off. I was half way in the road and now in front of an oncoming vehicle. I couldn't get it to start up. Fortunately the oncoming vehicle slowed and crept around me. My Fisker Ocean the rebooted itself and I was able to get it into the garage. I have under 2700 miles on it. This update 2.0 was promised to fix many of these issues and now put myself and others in danger. I suspect it was the hold function that caused the issue. It seemed like it was trying to stop and hold while I was moving. I contacted the technician who is looking into the data and I reported it to Fisker. This vehicle has been dangerous since it was first delivered. The service techs are trying but the software and build is the issue, which they cannot overcome. Link to photos of previous errors. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11579830
Recall Date: Mar 27, 2024
Fisker Group Inc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My Fisker Ocean One has experienced multiple ADAS issues including lane departure not working, emergency braking failing regularly producing multiple warning lights, regenerative braking shutting off causing the vehicle to speed up or roll away. I have dozens of photos of the errors and videos. I will provide the link to the photo folder. The technician was finally able to update all of the vehicle modules to 2.0 to try to resolve this. That included a hold function updated. At roughly [XXX] I was pulling into my driveway. My road is a steep downhill to my house then a left into the drive. As I was slowly pulling into the driveway the vehicle jerked violently many times as if it was trying to stop but couldn't. I was not applying the brakes, but letting off the accelerator for the regenerative function to slow the car. When the jerking occurred I tried to brake and the brake pedal did not respond. The vehicle finally locked the wheels and came to a stop. Many warning lights came on rapidly. The message I saw was a braking fault then the car died and all screens shut off. I was half way in the road and now in front of an oncoming vehicle. I couldn't get it to start up. Fortunately the oncoming vehicle slowed and crept around me. My Fisker Ocean the rebooted itself and I was able to get it into the garage. I have under 2700 miles on it. This update 2.0 was promised to fix many of these issues and now put myself and others in danger. I suspect it was the hold function that caused the issue. It seemed like it was trying to stop and hold while I was moving. I contacted the technician who is looking into the data and I reported it to Fisker. This vehicle has been dangerous since it was first delivered. The service techs are trying but the software and build is the issue, which they cannot overcome. Link to photos of previous errors. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My Fisker Ocean One has experienced multiple ADAS issues including lane departure not working, emergency braking failing regularly producing multiple warning lights, regenerative braking shutting off causing the vehicle to speed up or roll away. I have dozens of photos of the errors and videos. I will provide the link to the photo folder. The technician was finally able to update all of the vehicle modules to 2.0 to try to resolve this. That included a hold function updated. At roughly [XXX] I was pulling into my driveway. My road is a steep downhill to my house then a left into the drive. As I was slowly pulling into the driveway the vehicle jerked violently many times as if it was trying to stop but couldn't. I was not applying the brakes, but letting off the accelerator for the regenerative function to slow the car. When the jerking occurred I tried to brake and the brake pedal did not respond. The vehicle finally locked the wheels and came to a stop. Many warning lights came on rapidly. The message I saw was a braking fault then the car died and all screens shut off. I was half way in the road and now in front of an oncoming vehicle. I couldn't get it to start up. Fortunately the oncoming vehicle slowed and crept around me. My Fisker Ocean the rebooted itself and I was able to get it into the garage. I have under 2700 miles on it. This update 2.0 was promised to fix many of these issues and now put myself and others in danger. I suspect it was the hold function that caused the issue. It seemed like it was trying to stop and hold while I was moving. I contacted the technician who is looking into the data and I reported it to Fisker. This vehicle has been dangerous since it was first delivered. The service techs are trying but the software and build is the issue, which they cannot overcome. Link to photos of previous errors. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My Fisker Ocean One has experienced multiple ADAS issues including lane departure not working, emergency braking failing regularly producing multiple warning lights, regenerative braking shutting off causing the vehicle to speed up or roll away. I have dozens of photos of the errors and videos. I will provide the link to the photo folder. The technician was finally able to update all of the vehicle modules to 2.0 to try to resolve this. That included a hold function updated. At roughly [XXX] I was pulling into my driveway. My road is a steep downhill to my house then a left into the drive. As I was slowly pulling into the driveway the vehicle jerked violently many times as if it was trying to stop but couldn't. I was not applying the brakes, but letting off the accelerator for the regenerative function to slow the car. When the jerking occurred I tried to brake and the brake pedal did not respond. The vehicle finally locked the wheels and came to a stop. Many warning lights came on rapidly. The message I saw was a braking fault then the car died and all screens shut off. I was half way in the road and now in front of an oncoming vehicle. I couldn't get it to start up. Fortunately the oncoming vehicle slowed and crept around me. My Fisker Ocean the rebooted itself and I was able to get it into the garage. I have under 2700 miles on it. This update 2.0 was promised to fix many of these issues and now put myself and others in danger. I suspect it was the hold function that caused the issue. It seemed like it was trying to stop and hold while I was moving. I contacted the technician who is looking into the data and I reported it to Fisker. This vehicle has been dangerous since it was first delivered. The service techs are trying but the software and build is the issue, which they cannot overcome. Link to photos of previous errors. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11579830
Recall Date: Mar 27, 2024
Fisker Group Inc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My Fisker Ocean One has experienced multiple ADAS issues including lane departure not working, emergency braking failing regularly producing multiple warning lights, regenerative braking shutting off causing the vehicle to speed up or roll away. I have dozens of photos of the errors and videos. I will provide the link to the photo folder. The technician was finally able to update all of the vehicle modules to 2.0 to try to resolve this. That included a hold function updated. At roughly [XXX] I was pulling into my driveway. My road is a steep downhill to my house then a left into the drive. As I was slowly pulling into the driveway the vehicle jerked violently many times as if it was trying to stop but couldn't. I was not applying the brakes, but letting off the accelerator for the regenerative function to slow the car. When the jerking occurred I tried to brake and the brake pedal did not respond. The vehicle finally locked the wheels and came to a stop. Many warning lights came on rapidly. The message I saw was a braking fault then the car died and all screens shut off. I was half way in the road and now in front of an oncoming vehicle. I couldn't get it to start up. Fortunately the oncoming vehicle slowed and crept around me. My Fisker Ocean the rebooted itself and I was able to get it into the garage. I have under 2700 miles on it. This update 2.0 was promised to fix many of these issues and now put myself and others in danger. I suspect it was the hold function that caused the issue. It seemed like it was trying to stop and hold while I was moving. I contacted the technician who is looking into the data and I reported it to Fisker. This vehicle has been dangerous since it was first delivered. The service techs are trying but the software and build is the issue, which they cannot overcome. Link to photos of previous errors. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
My Fisker Ocean One has experienced multiple ADAS issues including lane departure not working, emergency braking failing regularly producing multiple warning lights, regenerative braking shutting off causing the vehicle to speed up or roll away. I have dozens of photos of the errors and videos. I will provide the link to the photo folder. The technician was finally able to update all of the vehicle modules to 2.0 to try to resolve this. That included a hold function updated. At roughly [XXX] I was pulling into my driveway. My road is a steep downhill to my house then a left into the drive. As I was slowly pulling into the driveway the vehicle jerked violently many times as if it was trying to stop but couldn't. I was not applying the brakes, but letting off the accelerator for the regenerative function to slow the car. When the jerking occurred I tried to brake and the brake pedal did not respond. The vehicle finally locked the wheels and came to a stop. Many warning lights came on rapidly. The message I saw was a braking fault then the car died and all screens shut off. I was half way in the road and now in front of an oncoming vehicle. I couldn't get it to start up. Fortunately the oncoming vehicle slowed and crept around me. My Fisker Ocean the rebooted itself and I was able to get it into the garage. I have under 2700 miles on it. This update 2.0 was promised to fix many of these issues and now put myself and others in danger. I suspect it was the hold function that caused the issue. It seemed like it was trying to stop and hold while I was moving. I contacted the technician who is looking into the data and I reported it to Fisker. This vehicle has been dangerous since it was first delivered. The service techs are trying but the software and build is the issue, which they cannot overcome. Link to photos of previous errors. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
My Fisker Ocean One has experienced multiple ADAS issues including lane departure not working, emergency braking failing regularly producing multiple warning lights, regenerative braking shutting off causing the vehicle to speed up or roll away. I have dozens of photos of the errors and videos. I will provide the link to the photo folder. The technician was finally able to update all of the vehicle modules to 2.0 to try to resolve this. That included a hold function updated. At roughly [XXX] I was pulling into my driveway. My road is a steep downhill to my house then a left into the drive. As I was slowly pulling into the driveway the vehicle jerked violently many times as if it was trying to stop but couldn't. I was not applying the brakes, but letting off the accelerator for the regenerative function to slow the car. When the jerking occurred I tried to brake and the brake pedal did not respond. The vehicle finally locked the wheels and came to a stop. Many warning lights came on rapidly. The message I saw was a braking fault then the car died and all screens shut off. I was half way in the road and now in front of an oncoming vehicle. I couldn't get it to start up. Fortunately the oncoming vehicle slowed and crept around me. My Fisker Ocean the rebooted itself and I was able to get it into the garage. I have under 2700 miles on it. This update 2.0 was promised to fix many of these issues and now put myself and others in danger. I suspect it was the hold function that caused the issue. It seemed like it was trying to stop and hold while I was moving. I contacted the technician who is looking into the data and I reported it to Fisker. This vehicle has been dangerous since it was first delivered. The service techs are trying but the software and build is the issue, which they cannot overcome. Link to photos of previous errors. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11579830
Recall Date: Mar 27, 2024
Fisker Group Inc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When reversing the 2023 Fiskers Ocean One, the whole computer shut down. This has happened multiple times and I am afraid it may happen while driving. Remedy for this issue I found is to get out of vehicle and lock it. Then unlock it and it was restart itself. This is not safe and needs to be addressed immediately. I have contacted Fiskers and no one has responded.
Corrective Action:
When reversing the 2023 Fiskers Ocean One, the whole computer shut down. This has happened multiple times and I am afraid it may happen while driving. Remedy for this issue I found is to get out of vehicle and lock it. Then unlock it and it was restart itself. This is not safe and needs to be addressed immediately. I have contacted Fiskers and no one has responded.
Additional Notes:
When reversing the 2023 Fiskers Ocean One, the whole computer shut down. This has happened multiple times and I am afraid it may happen while driving. Remedy for this issue I found is to get out of vehicle and lock it. Then unlock it and it was restart itself. This is not safe and needs to be addressed immediately. I have contacted Fiskers and no one has responded.
Mfg Campaign: 11579411
Recall Date: Mar 25, 2024
Fisker Group Inc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Rear left door handle will no longer open the door. Either from the interior or exterior. Unlocking and locking the vehicle does not resolve the issue. Fisker says to pull the interior door handle twice in case of emergency, but this does not manually actuate the door handle. Occupants would be currently stuck in my vehicle and unable to exit...
Corrective Action:
Rear left door handle will no longer open the door. Either from the interior or exterior. Unlocking and locking the vehicle does not resolve the issue. Fisker says to pull the interior door handle twice in case of emergency, but this does not manually actuate the door handle. Occupants would be currently stuck in my vehicle and unable to exit...
Additional Notes:
Rear left door handle will no longer open the door. Either from the interior or exterior. Unlocking and locking the vehicle does not resolve the issue. Fisker says to pull the interior door handle twice in case of emergency, but this does not manually actuate the door handle. Occupants would be currently stuck in my vehicle and unable to exit...
Mfg Campaign: 11578621
Recall Date: Mar 21, 2024
Fisker Group Inc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Rear left door handle will no longer open the door. Either from the interior or exterior. Unlocking and locking the vehicle does not resolve the issue. Fisker says to pull the interior door handle twice in case of emergency, but this does not manually actuate the door handle. Occupants would be currently stuck in my vehicle and unable to exit...
Corrective Action:
Rear left door handle will no longer open the door. Either from the interior or exterior. Unlocking and locking the vehicle does not resolve the issue. Fisker says to pull the interior door handle twice in case of emergency, but this does not manually actuate the door handle. Occupants would be currently stuck in my vehicle and unable to exit...
Additional Notes:
Rear left door handle will no longer open the door. Either from the interior or exterior. Unlocking and locking the vehicle does not resolve the issue. Fisker says to pull the interior door handle twice in case of emergency, but this does not manually actuate the door handle. Occupants would be currently stuck in my vehicle and unable to exit...
Mfg Campaign: 11578621
Recall Date: Mar 21, 2024
Fisker Group Inc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The safety issue with my brakes on my Fisker Ocean is when brake pedal is depressed the vehicle starts to decelerate but then for a split second accelerates. This issue happens intermittently (overall in 4 weeks of driving the vehicle it has happened 6 to 8 times.) I was told by Fisker techs that the new software was supposed to fix this issue, and I received the latest 2.0 software upgrade a little over a week ago, but then had another instance of acceleration while braking happen with even the new software on the vehicle. The last instance happened last Thursday March 14th.
Corrective Action:
The safety issue with my brakes on my Fisker Ocean is when brake pedal is depressed the vehicle starts to decelerate but then for a split second accelerates. This issue happens intermittently (overall in 4 weeks of driving the vehicle it has happened 6 to 8 times.) I was told by Fisker techs that the new software was supposed to fix this issue, and I received the latest 2.0 software upgrade a little over a week ago, but then had another instance of acceleration while braking happen with even the new software on the vehicle. The last instance happened last Thursday March 14th.
Additional Notes:
The safety issue with my brakes on my Fisker Ocean is when brake pedal is depressed the vehicle starts to decelerate but then for a split second accelerates. This issue happens intermittently (overall in 4 weeks of driving the vehicle it has happened 6 to 8 times.) I was told by Fisker techs that the new software was supposed to fix this issue, and I received the latest 2.0 software upgrade a little over a week ago, but then had another instance of acceleration while braking happen with even the new software on the vehicle. The last instance happened last Thursday March 14th.
Mfg Campaign: 11578382
Recall Date: Mar 20, 2024
Fisker Group Inc
Defect Description:
POWER TRAIN
Potential Consequences:
Component: powertrain. It is unintended braking and acceleration. It is available for inspection. This has happened on multiple occasions: when going over bumps the vehicle jerks and lurches, applying braking or acceleration without input from me. While the braking is causing stability concerns at high speed, it is the unintended acceleration that is most troubling. This happened again this morning twice in rapid succession that almost caused a collision. It is only a matter of time before it does cause an injury. While exiting the expressway, on the off-ramp and following another vehicle, I was undergoing moderate braking (right foot on brake pedal with pressure). Twice the vehicle hit a bump in the road and it unexpectedly and definitely accelerated after hitting the bumps. This caused the car to lurch forward towards the vehicle in front of me. The second time was very close to causing a collision. I have registered this issue multiple times over the course of a month with the manufacturer. They are not responding to the complaint in writing. The one time I was finally able to reach someone by phone they tried to tell me it was a symptom of regenerative braking. As this is my 4th vehicle with regenerative braking I can definitively say this is not a regen issue that is found on other vehicles as it is not safe. In either case, I am unable to get any technician to inspect the vehicle. There are many warnings and messages about symptoms and problems with the vehicle. Trying to sort out what warnings may pertain to this specific, dangerous issue is impossible.
Corrective Action:
Component: powertrain. It is unintended braking and acceleration. It is available for inspection. This has happened on multiple occasions: when going over bumps the vehicle jerks and lurches, applying braking or acceleration without input from me. While the braking is causing stability concerns at high speed, it is the unintended acceleration that is most troubling. This happened again this morning twice in rapid succession that almost caused a collision. It is only a matter of time before it does cause an injury. While exiting the expressway, on the off-ramp and following another vehicle, I was undergoing moderate braking (right foot on brake pedal with pressure). Twice the vehicle hit a bump in the road and it unexpectedly and definitely accelerated after hitting the bumps. This caused the car to lurch forward towards the vehicle in front of me. The second time was very close to causing a collision. I have registered this issue multiple times over the course of a month with the manufacturer. They are not responding to the complaint in writing. The one time I was finally able to reach someone by phone they tried to tell me it was a symptom of regenerative braking. As this is my 4th vehicle with regenerative braking I can definitively say this is not a regen issue that is found on other vehicles as it is not safe. In either case, I am unable to get any technician to inspect the vehicle. There are many warnings and messages about symptoms and problems with the vehicle. Trying to sort out what warnings may pertain to this specific, dangerous issue is impossible.
Additional Notes:
Component: powertrain. It is unintended braking and acceleration. It is available for inspection. This has happened on multiple occasions: when going over bumps the vehicle jerks and lurches, applying braking or acceleration without input from me. While the braking is causing stability concerns at high speed, it is the unintended acceleration that is most troubling. This happened again this morning twice in rapid succession that almost caused a collision. It is only a matter of time before it does cause an injury. While exiting the expressway, on the off-ramp and following another vehicle, I was undergoing moderate braking (right foot on brake pedal with pressure). Twice the vehicle hit a bump in the road and it unexpectedly and definitely accelerated after hitting the bumps. This caused the car to lurch forward towards the vehicle in front of me. The second time was very close to causing a collision. I have registered this issue multiple times over the course of a month with the manufacturer. They are not responding to the complaint in writing. The one time I was finally able to reach someone by phone they tried to tell me it was a symptom of regenerative braking. As this is my 4th vehicle with regenerative braking I can definitively say this is not a regen issue that is found on other vehicles as it is not safe. In either case, I am unable to get any technician to inspect the vehicle. There are many warnings and messages about symptoms and problems with the vehicle. Trying to sort out what warnings may pertain to this specific, dangerous issue is impossible.
Mfg Campaign: 11577973
Recall Date: Mar 18, 2024
Fisker Group Inc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Component: powertrain. It is unintended braking and acceleration. It is available for inspection. This has happened on multiple occasions: when going over bumps the vehicle jerks and lurches, applying braking or acceleration without input from me. While the braking is causing stability concerns at high speed, it is the unintended acceleration that is most troubling. This happened again this morning twice in rapid succession that almost caused a collision. It is only a matter of time before it does cause an injury. While exiting the expressway, on the off-ramp and following another vehicle, I was undergoing moderate braking (right foot on brake pedal with pressure). Twice the vehicle hit a bump in the road and it unexpectedly and definitely accelerated after hitting the bumps. This caused the car to lurch forward towards the vehicle in front of me. The second time was very close to causing a collision. I have registered this issue multiple times over the course of a month with the manufacturer. They are not responding to the complaint in writing. The one time I was finally able to reach someone by phone they tried to tell me it was a symptom of regenerative braking. As this is my 4th vehicle with regenerative braking I can definitively say this is not a regen issue that is found on other vehicles as it is not safe. In either case, I am unable to get any technician to inspect the vehicle. There are many warnings and messages about symptoms and problems with the vehicle. Trying to sort out what warnings may pertain to this specific, dangerous issue is impossible.
Corrective Action:
Component: powertrain. It is unintended braking and acceleration. It is available for inspection. This has happened on multiple occasions: when going over bumps the vehicle jerks and lurches, applying braking or acceleration without input from me. While the braking is causing stability concerns at high speed, it is the unintended acceleration that is most troubling. This happened again this morning twice in rapid succession that almost caused a collision. It is only a matter of time before it does cause an injury. While exiting the expressway, on the off-ramp and following another vehicle, I was undergoing moderate braking (right foot on brake pedal with pressure). Twice the vehicle hit a bump in the road and it unexpectedly and definitely accelerated after hitting the bumps. This caused the car to lurch forward towards the vehicle in front of me. The second time was very close to causing a collision. I have registered this issue multiple times over the course of a month with the manufacturer. They are not responding to the complaint in writing. The one time I was finally able to reach someone by phone they tried to tell me it was a symptom of regenerative braking. As this is my 4th vehicle with regenerative braking I can definitively say this is not a regen issue that is found on other vehicles as it is not safe. In either case, I am unable to get any technician to inspect the vehicle. There are many warnings and messages about symptoms and problems with the vehicle. Trying to sort out what warnings may pertain to this specific, dangerous issue is impossible.
Additional Notes:
Component: powertrain. It is unintended braking and acceleration. It is available for inspection. This has happened on multiple occasions: when going over bumps the vehicle jerks and lurches, applying braking or acceleration without input from me. While the braking is causing stability concerns at high speed, it is the unintended acceleration that is most troubling. This happened again this morning twice in rapid succession that almost caused a collision. It is only a matter of time before it does cause an injury. While exiting the expressway, on the off-ramp and following another vehicle, I was undergoing moderate braking (right foot on brake pedal with pressure). Twice the vehicle hit a bump in the road and it unexpectedly and definitely accelerated after hitting the bumps. This caused the car to lurch forward towards the vehicle in front of me. The second time was very close to causing a collision. I have registered this issue multiple times over the course of a month with the manufacturer. They are not responding to the complaint in writing. The one time I was finally able to reach someone by phone they tried to tell me it was a symptom of regenerative braking. As this is my 4th vehicle with regenerative braking I can definitively say this is not a regen issue that is found on other vehicles as it is not safe. In either case, I am unable to get any technician to inspect the vehicle. There are many warnings and messages about symptoms and problems with the vehicle. Trying to sort out what warnings may pertain to this specific, dangerous issue is impossible.
Mfg Campaign: 11577973
Recall Date: Mar 18, 2024
Fisker Group Inc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
See attached document for complaint
Corrective Action:
See attached document for complaint
Additional Notes:
See attached document for complaint
Mfg Campaign: 11577642
Recall Date: Mar 15, 2024
Fisker Group Inc
Defect Description:
SERVICE BRAKES
Potential Consequences:
Many times, if I brake on a surface that is at all uneven, my stopping distance increases by (estimated) 2-10 feet. The brakes seem to do one of these things, and as it is not entirely predictable, I have a hard time describing, but they are: 1) some part of the braking system (maybe regenerative) just lets go suddenly in the middle of braking. This causes a sensation of suddenly gliding forward. 2) brakes grab, and the car will skid forward a few feet. I wish I could state this more clearly, however I can definitively state I have never had this problem with any other car. I drove a Tesla Model Y (LR) for 3 years which has similar technology, and had no such events. These problems have led me to almost rear end another car, and to travel into the oncoming lane of a city street when turning right (because of ending up several feet farther than I should have been before starting the turn). If a pedestrian were to run into the street ahead of me, I have no confidence that the car would stop in the time/distance that a car should. I reported the first time this happened, in early December, and have emailed the company at least 3 more times asking for them to address this. Have also asked reps on the phone, who universally say, "we know about this, maybe you should turn your regenerative braking to Low."--but this has to be done manually each time you start the car, so it's hardly a safe fix. Henrik Fisker has come out publicly saying this was fixed. I have version 2.0 (2/3) software on the car and can definitively say this has not been fixed.
Corrective Action:
Many times, if I brake on a surface that is at all uneven, my stopping distance increases by (estimated) 2-10 feet. The brakes seem to do one of these things, and as it is not entirely predictable, I have a hard time describing, but they are: 1) some part of the braking system (maybe regenerative) just lets go suddenly in the middle of braking. This causes a sensation of suddenly gliding forward. 2) brakes grab, and the car will skid forward a few feet. I wish I could state this more clearly, however I can definitively state I have never had this problem with any other car. I drove a Tesla Model Y (LR) for 3 years which has similar technology, and had no such events. These problems have led me to almost rear end another car, and to travel into the oncoming lane of a city street when turning right (because of ending up several feet farther than I should have been before starting the turn). If a pedestrian were to run into the street ahead of me, I have no confidence that the car would stop in the time/distance that a car should. I reported the first time this happened, in early December, and have emailed the company at least 3 more times asking for them to address this. Have also asked reps on the phone, who universally say, "we know about this, maybe you should turn your regenerative braking to Low."--but this has to be done manually each time you start the car, so it's hardly a safe fix. Henrik Fisker has come out publicly saying this was fixed. I have version 2.0 (2/3) software on the car and can definitively say this has not been fixed.
Additional Notes:
Many times, if I brake on a surface that is at all uneven, my stopping distance increases by (estimated) 2-10 feet. The brakes seem to do one of these things, and as it is not entirely predictable, I have a hard time describing, but they are: 1) some part of the braking system (maybe regenerative) just lets go suddenly in the middle of braking. This causes a sensation of suddenly gliding forward. 2) brakes grab, and the car will skid forward a few feet. I wish I could state this more clearly, however I can definitively state I have never had this problem with any other car. I drove a Tesla Model Y (LR) for 3 years which has similar technology, and had no such events. These problems have led me to almost rear end another car, and to travel into the oncoming lane of a city street when turning right (because of ending up several feet farther than I should have been before starting the turn). If a pedestrian were to run into the street ahead of me, I have no confidence that the car would stop in the time/distance that a car should. I reported the first time this happened, in early December, and have emailed the company at least 3 more times asking for them to address this. Have also asked reps on the phone, who universally say, "we know about this, maybe you should turn your regenerative braking to Low."--but this has to be done manually each time you start the car, so it's hardly a safe fix. Henrik Fisker has come out publicly saying this was fixed. I have version 2.0 (2/3) software on the car and can definitively say this has not been fixed.
Mfg Campaign: 11576567
Recall Date: Mar 11, 2024
Fisker Group Inc
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
My new car Forward Collision Warning and Automatic Emergency Braking doesn’t work when there is car infornt of my vechicle and meet with the accident. both Forward Collision Warning and Automatic Emergency Braking is not happen during this incidence.
Corrective Action:
My new car Forward Collision Warning and Automatic Emergency Braking doesn’t work when there is car infornt of my vechicle and meet with the accident. both Forward Collision Warning and Automatic Emergency Braking is not happen during this incidence.
Additional Notes:
My new car Forward Collision Warning and Automatic Emergency Braking doesn’t work when there is car infornt of my vechicle and meet with the accident. both Forward Collision Warning and Automatic Emergency Braking is not happen during this incidence.
Mfg Campaign: 11576711
Recall Date: Mar 11, 2024
Fisker Group Inc
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
My new car Forward Collision Warning and Automatic Emergency Braking doesn’t work when there is car infornt of my vechicle and meet with the accident. both Forward Collision Warning and Automatic Emergency Braking is not happen during this incidence.
Corrective Action:
My new car Forward Collision Warning and Automatic Emergency Braking doesn’t work when there is car infornt of my vechicle and meet with the accident. both Forward Collision Warning and Automatic Emergency Braking is not happen during this incidence.
Additional Notes:
My new car Forward Collision Warning and Automatic Emergency Braking doesn’t work when there is car infornt of my vechicle and meet with the accident. both Forward Collision Warning and Automatic Emergency Braking is not happen during this incidence.
Mfg Campaign: 11576711
Recall Date: Mar 11, 2024
Fisker Group Inc
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2023 Fisker Ocean Sport. The contact stated while driving at an undisclosed speed, the brakes failed to function as needed. The contact stated that while removing the foot off the brake pedal, the vehicle rolled backwards. The contact stated that the failure had been persistent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and the contact was informed that a new software update needed to be performed. The contact stated that the software update was not performed. The failure mileage was approximately 500.
Corrective Action:
The contact owns a 2023 Fisker Ocean Sport. The contact stated while driving at an undisclosed speed, the brakes failed to function as needed. The contact stated that while removing the foot off the brake pedal, the vehicle rolled backwards. The contact stated that the failure had been persistent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and the contact was informed that a new software update needed to be performed. The contact stated that the software update was not performed. The failure mileage was approximately 500.
Additional Notes:
The contact owns a 2023 Fisker Ocean Sport. The contact stated while driving at an undisclosed speed, the brakes failed to function as needed. The contact stated that while removing the foot off the brake pedal, the vehicle rolled backwards. The contact stated that the failure had been persistent. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and the contact was informed that a new software update needed to be performed. The contact stated that the software update was not performed. The failure mileage was approximately 500.
Mfg Campaign: 11576167
Recall Date: Mar 8, 2024
Fisker Group Inc
Defect Description:
SERVICE BRAKES
Potential Consequences:
unsafe operation - erratic braking, roll back while waiting for light or traffic, non-functioning options, inconsistent key functionality, inability to update software. Total unresponsive company personnel to send technician to car's location for a repair. Stuck in driveway for 3 months blocking access to garage and potential fire hazard as it was connected to Fisker charger but would not release EV-SE handle. Mobile App and web site application not in sync and could not assist me as vehicle operator
Corrective Action:
unsafe operation - erratic braking, roll back while waiting for light or traffic, non-functioning options, inconsistent key functionality, inability to update software. Total unresponsive company personnel to send technician to car's location for a repair. Stuck in driveway for 3 months blocking access to garage and potential fire hazard as it was connected to Fisker charger but would not release EV-SE handle. Mobile App and web site application not in sync and could not assist me as vehicle operator
Additional Notes:
unsafe operation - erratic braking, roll back while waiting for light or traffic, non-functioning options, inconsistent key functionality, inability to update software. Total unresponsive company personnel to send technician to car's location for a repair. Stuck in driveway for 3 months blocking access to garage and potential fire hazard as it was connected to Fisker charger but would not release EV-SE handle. Mobile App and web site application not in sync and could not assist me as vehicle operator
Mfg Campaign: 11575804
Recall Date: Mar 6, 2024
Fisker Group Inc
Defect Description:
POWER TRAIN
Potential Consequences:
unsafe operation - erratic braking, roll back while waiting for light or traffic, non-functioning options, inconsistent key functionality, inability to update software. Total unresponsive company personnel to send technician to car's location for a repair. Stuck in driveway for 3 months blocking access to garage and potential fire hazard as it was connected to Fisker charger but would not release EV-SE handle. Mobile App and web site application not in sync and could not assist me as vehicle operator
Corrective Action:
unsafe operation - erratic braking, roll back while waiting for light or traffic, non-functioning options, inconsistent key functionality, inability to update software. Total unresponsive company personnel to send technician to car's location for a repair. Stuck in driveway for 3 months blocking access to garage and potential fire hazard as it was connected to Fisker charger but would not release EV-SE handle. Mobile App and web site application not in sync and could not assist me as vehicle operator
Additional Notes:
unsafe operation - erratic braking, roll back while waiting for light or traffic, non-functioning options, inconsistent key functionality, inability to update software. Total unresponsive company personnel to send technician to car's location for a repair. Stuck in driveway for 3 months blocking access to garage and potential fire hazard as it was connected to Fisker charger but would not release EV-SE handle. Mobile App and web site application not in sync and could not assist me as vehicle operator
Mfg Campaign: 11575804
Recall Date: Mar 6, 2024
Fisker Group Inc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
unsafe operation - erratic braking, roll back while waiting for light or traffic, non-functioning options, inconsistent key functionality, inability to update software. Total unresponsive company personnel to send technician to car's location for a repair. Stuck in driveway for 3 months blocking access to garage and potential fire hazard as it was connected to Fisker charger but would not release EV-SE handle. Mobile App and web site application not in sync and could not assist me as vehicle operator
Corrective Action:
unsafe operation - erratic braking, roll back while waiting for light or traffic, non-functioning options, inconsistent key functionality, inability to update software. Total unresponsive company personnel to send technician to car's location for a repair. Stuck in driveway for 3 months blocking access to garage and potential fire hazard as it was connected to Fisker charger but would not release EV-SE handle. Mobile App and web site application not in sync and could not assist me as vehicle operator
Additional Notes:
unsafe operation - erratic braking, roll back while waiting for light or traffic, non-functioning options, inconsistent key functionality, inability to update software. Total unresponsive company personnel to send technician to car's location for a repair. Stuck in driveway for 3 months blocking access to garage and potential fire hazard as it was connected to Fisker charger but would not release EV-SE handle. Mobile App and web site application not in sync and could not assist me as vehicle operator
Mfg Campaign: 11575804
Recall Date: Mar 6, 2024
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