Complaints & Recalls
Official Safety Recalls - Important!
18 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 03A
Recall Date: Jan 17, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: VE2
Recall Date: Dec 12, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V53
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V15
Recall Date: Feb 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U80
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U85
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U50
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T54
Recall Date: Aug 31, 2017
Consumer Complaints
1.1K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE BACK UP CAMERA ONLY WORKS INTERMITTENTLY. SOMETIMES THE SCREENS FLICKERS AS IF IT IS SHORTENING OUT. OTHER TIMES THE SCREEN FREEZES, DISPLAYING THE INITIAL SCENE BEHIND THE VEHICLE FOR THE DURATION OF THE VEHICLE BEING IN REVERSE. SOMETIMES THE SCREEN IS BLANK WITH ONLY THE GUIDING LINES VISIBLE AND OTHER TIMES IT IS COMPLETELY BLANK WITH A STATEMENT AT THE TOP STATING THE BACK UP CAMERA IS UNAVAILABLE. THIS IS A MAJOR CONCERN FOR US DUE TO HAVING SMALL CHILDREN, GOING TO THE SCHOOL, PLAYGROUND, ETC. THE DEALERSHIP SAID THEY COULD REPLACE THE CAMERA FOR $400 BUT THE ISSUE SEEMS TO BE A SHORT IN THE WIRING SOMEWHERE. AS THE CAMERA SOMETIMES WORKS. ONE OF THE PICTURES ATTACHED SHOW THE CAMERA FROZEN WITH A WHITE VEHICLE ON THE BACK UP SCREEN. THE WHITE VEHICLE THAT IS DISPLAYED IS ACTUALLY IN FRONT OF THE VAN AT THE TIME OF THE PICTURE. THIS IS A SCREEN SHOT FROM A VIDEO.
Corrective Action:
THE BACK UP CAMERA ONLY WORKS INTERMITTENTLY. SOMETIMES THE SCREENS FLICKERS AS IF IT IS SHORTENING OUT. OTHER TIMES THE SCREEN FREEZES, DISPLAYING THE INITIAL SCENE BEHIND THE VEHICLE FOR THE DURATION OF THE VEHICLE BEING IN REVERSE. SOMETIMES THE SCREEN IS BLANK WITH ONLY THE GUIDING LINES VISIBLE AND OTHER TIMES IT IS COMPLETELY BLANK WITH A STATEMENT AT THE TOP STATING THE BACK UP CAMERA IS UNAVAILABLE. THIS IS A MAJOR CONCERN FOR US DUE TO HAVING SMALL CHILDREN, GOING TO THE SCHOOL, PLAYGROUND, ETC. THE DEALERSHIP SAID THEY COULD REPLACE THE CAMERA FOR $400 BUT THE ISSUE SEEMS TO BE A SHORT IN THE WIRING SOMEWHERE. AS THE CAMERA SOMETIMES WORKS. ONE OF THE PICTURES ATTACHED SHOW THE CAMERA FROZEN WITH A WHITE VEHICLE ON THE BACK UP SCREEN. THE WHITE VEHICLE THAT IS DISPLAYED IS ACTUALLY IN FRONT OF THE VAN AT THE TIME OF THE PICTURE. THIS IS A SCREEN SHOT FROM A VIDEO.
Additional Notes:
THE BACK UP CAMERA ONLY WORKS INTERMITTENTLY. SOMETIMES THE SCREENS FLICKERS AS IF IT IS SHORTENING OUT. OTHER TIMES THE SCREEN FREEZES, DISPLAYING THE INITIAL SCENE BEHIND THE VEHICLE FOR THE DURATION OF THE VEHICLE BEING IN REVERSE. SOMETIMES THE SCREEN IS BLANK WITH ONLY THE GUIDING LINES VISIBLE AND OTHER TIMES IT IS COMPLETELY BLANK WITH A STATEMENT AT THE TOP STATING THE BACK UP CAMERA IS UNAVAILABLE. THIS IS A MAJOR CONCERN FOR US DUE TO HAVING SMALL CHILDREN, GOING TO THE SCHOOL, PLAYGROUND, ETC. THE DEALERSHIP SAID THEY COULD REPLACE THE CAMERA FOR $400 BUT THE ISSUE SEEMS TO BE A SHORT IN THE WIRING SOMEWHERE. AS THE CAMERA SOMETIMES WORKS. ONE OF THE PICTURES ATTACHED SHOW THE CAMERA FROZEN WITH A WHITE VEHICLE ON THE BACK UP SCREEN. THE WHITE VEHICLE THAT IS DISPLAYED IS ACTUALLY IN FRONT OF THE VAN AT THE TIME OF THE PICTURE. THIS IS A SCREEN SHOT FROM A VIDEO.
Mfg Campaign: 11373134
Recall Date: Nov 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE BACK UP CAMERA ONLY WORKS INTERMITTENTLY. SOMETIMES THE SCREENS FLICKERS AS IF IT IS SHORTENING OUT. OTHER TIMES THE SCREEN FREEZES, DISPLAYING THE INITIAL SCENE BEHIND THE VEHICLE FOR THE DURATION OF THE VEHICLE BEING IN REVERSE. SOMETIMES THE SCREEN IS BLANK WITH ONLY THE GUIDING LINES VISIBLE AND OTHER TIMES IT IS COMPLETELY BLANK WITH A STATEMENT AT THE TOP STATING THE BACK UP CAMERA IS UNAVAILABLE. THIS IS A MAJOR CONCERN FOR US DUE TO HAVING SMALL CHILDREN, GOING TO THE SCHOOL, PLAYGROUND, ETC. THE DEALERSHIP SAID THEY COULD REPLACE THE CAMERA FOR $400 BUT THE ISSUE SEEMS TO BE A SHORT IN THE WIRING SOMEWHERE. AS THE CAMERA SOMETIMES WORKS. ONE OF THE PICTURES ATTACHED SHOW THE CAMERA FROZEN WITH A WHITE VEHICLE ON THE BACK UP SCREEN. THE WHITE VEHICLE THAT IS DISPLAYED IS ACTUALLY IN FRONT OF THE VAN AT THE TIME OF THE PICTURE. THIS IS A SCREEN SHOT FROM A VIDEO.
Corrective Action:
THE BACK UP CAMERA ONLY WORKS INTERMITTENTLY. SOMETIMES THE SCREENS FLICKERS AS IF IT IS SHORTENING OUT. OTHER TIMES THE SCREEN FREEZES, DISPLAYING THE INITIAL SCENE BEHIND THE VEHICLE FOR THE DURATION OF THE VEHICLE BEING IN REVERSE. SOMETIMES THE SCREEN IS BLANK WITH ONLY THE GUIDING LINES VISIBLE AND OTHER TIMES IT IS COMPLETELY BLANK WITH A STATEMENT AT THE TOP STATING THE BACK UP CAMERA IS UNAVAILABLE. THIS IS A MAJOR CONCERN FOR US DUE TO HAVING SMALL CHILDREN, GOING TO THE SCHOOL, PLAYGROUND, ETC. THE DEALERSHIP SAID THEY COULD REPLACE THE CAMERA FOR $400 BUT THE ISSUE SEEMS TO BE A SHORT IN THE WIRING SOMEWHERE. AS THE CAMERA SOMETIMES WORKS. ONE OF THE PICTURES ATTACHED SHOW THE CAMERA FROZEN WITH A WHITE VEHICLE ON THE BACK UP SCREEN. THE WHITE VEHICLE THAT IS DISPLAYED IS ACTUALLY IN FRONT OF THE VAN AT THE TIME OF THE PICTURE. THIS IS A SCREEN SHOT FROM A VIDEO.
Additional Notes:
THE BACK UP CAMERA ONLY WORKS INTERMITTENTLY. SOMETIMES THE SCREENS FLICKERS AS IF IT IS SHORTENING OUT. OTHER TIMES THE SCREEN FREEZES, DISPLAYING THE INITIAL SCENE BEHIND THE VEHICLE FOR THE DURATION OF THE VEHICLE BEING IN REVERSE. SOMETIMES THE SCREEN IS BLANK WITH ONLY THE GUIDING LINES VISIBLE AND OTHER TIMES IT IS COMPLETELY BLANK WITH A STATEMENT AT THE TOP STATING THE BACK UP CAMERA IS UNAVAILABLE. THIS IS A MAJOR CONCERN FOR US DUE TO HAVING SMALL CHILDREN, GOING TO THE SCHOOL, PLAYGROUND, ETC. THE DEALERSHIP SAID THEY COULD REPLACE THE CAMERA FOR $400 BUT THE ISSUE SEEMS TO BE A SHORT IN THE WIRING SOMEWHERE. AS THE CAMERA SOMETIMES WORKS. ONE OF THE PICTURES ATTACHED SHOW THE CAMERA FROZEN WITH A WHITE VEHICLE ON THE BACK UP SCREEN. THE WHITE VEHICLE THAT IS DISPLAYED IS ACTUALLY IN FRONT OF THE VAN AT THE TIME OF THE PICTURE. THIS IS A SCREEN SHOT FROM A VIDEO.
Mfg Campaign: 11373134
Recall Date: Nov 5, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS JUMP STARTED AND MOVED OFF OF THE ROADWAY HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO MICHIANA CHRYSLER DODGE JEEP RAM FIAT (120 W MCKINLEY AVE, MISHAWAKA, IN 46545) WHERE THE VEHICLE WAS DIAGNOSED WITH AN AUXILIARY BATTERY FAILURE. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Corrective Action:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS JUMP STARTED AND MOVED OFF OF THE ROADWAY HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO MICHIANA CHRYSLER DODGE JEEP RAM FIAT (120 W MCKINLEY AVE, MISHAWAKA, IN 46545) WHERE THE VEHICLE WAS DIAGNOSED WITH AN AUXILIARY BATTERY FAILURE. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Additional Notes:
TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS JUMP STARTED AND MOVED OFF OF THE ROADWAY HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO MICHIANA CHRYSLER DODGE JEEP RAM FIAT (120 W MCKINLEY AVE, MISHAWAKA, IN 46545) WHERE THE VEHICLE WAS DIAGNOSED WITH AN AUXILIARY BATTERY FAILURE. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Mfg Campaign: 11367098
Recall Date: Oct 29, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
DRIVING ON MAJOR HIGHWAY AT 70 MPH, CAR SUDDENLY LOST POWER WITH NO WARNING OTHER THAN A MESSAGE ON DASH 'PARKING BRAKE MAY TEMPORARILY BE UNAVAILABLE', CAR DID NOT SHUT OFF BUT GAS PEDAL UNRESPONSIVE. PULLED OVER, TURNED OFF CAR, RESTARTED, PUT IN DRIVE, CAR DID NOT MOVE. NEW MESSAGE: SERVICE TRANS, PRESS BRAKE WHEN STOPPED, KEY OFF ENGINE TO ENGAGE PARK. PREVIOUS TWO DAYS, HAD TROUBLE ,TOOK 4 TRY'S TO START CAR FROM KEY FOB. CAR HAS 30391 MILES, I HAVE OWNED IT 2 MONTHS. HAD TO BE TOWED TO DEALERSHIP.
Corrective Action:
DRIVING ON MAJOR HIGHWAY AT 70 MPH, CAR SUDDENLY LOST POWER WITH NO WARNING OTHER THAN A MESSAGE ON DASH 'PARKING BRAKE MAY TEMPORARILY BE UNAVAILABLE', CAR DID NOT SHUT OFF BUT GAS PEDAL UNRESPONSIVE. PULLED OVER, TURNED OFF CAR, RESTARTED, PUT IN DRIVE, CAR DID NOT MOVE. NEW MESSAGE: SERVICE TRANS, PRESS BRAKE WHEN STOPPED, KEY OFF ENGINE TO ENGAGE PARK. PREVIOUS TWO DAYS, HAD TROUBLE ,TOOK 4 TRY'S TO START CAR FROM KEY FOB. CAR HAS 30391 MILES, I HAVE OWNED IT 2 MONTHS. HAD TO BE TOWED TO DEALERSHIP.
Additional Notes:
DRIVING ON MAJOR HIGHWAY AT 70 MPH, CAR SUDDENLY LOST POWER WITH NO WARNING OTHER THAN A MESSAGE ON DASH 'PARKING BRAKE MAY TEMPORARILY BE UNAVAILABLE', CAR DID NOT SHUT OFF BUT GAS PEDAL UNRESPONSIVE. PULLED OVER, TURNED OFF CAR, RESTARTED, PUT IN DRIVE, CAR DID NOT MOVE. NEW MESSAGE: SERVICE TRANS, PRESS BRAKE WHEN STOPPED, KEY OFF ENGINE TO ENGAGE PARK. PREVIOUS TWO DAYS, HAD TROUBLE ,TOOK 4 TRY'S TO START CAR FROM KEY FOB. CAR HAS 30391 MILES, I HAVE OWNED IT 2 MONTHS. HAD TO BE TOWED TO DEALERSHIP.
Mfg Campaign: 11366332
Recall Date: Oct 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVING ON MAJOR HIGHWAY AT 70 MPH, CAR SUDDENLY LOST POWER WITH NO WARNING OTHER THAN A MESSAGE ON DASH 'PARKING BRAKE MAY TEMPORARILY BE UNAVAILABLE', CAR DID NOT SHUT OFF BUT GAS PEDAL UNRESPONSIVE. PULLED OVER, TURNED OFF CAR, RESTARTED, PUT IN DRIVE, CAR DID NOT MOVE. NEW MESSAGE: SERVICE TRANS, PRESS BRAKE WHEN STOPPED, KEY OFF ENGINE TO ENGAGE PARK. PREVIOUS TWO DAYS, HAD TROUBLE ,TOOK 4 TRY'S TO START CAR FROM KEY FOB. CAR HAS 30391 MILES, I HAVE OWNED IT 2 MONTHS. HAD TO BE TOWED TO DEALERSHIP.
Corrective Action:
DRIVING ON MAJOR HIGHWAY AT 70 MPH, CAR SUDDENLY LOST POWER WITH NO WARNING OTHER THAN A MESSAGE ON DASH 'PARKING BRAKE MAY TEMPORARILY BE UNAVAILABLE', CAR DID NOT SHUT OFF BUT GAS PEDAL UNRESPONSIVE. PULLED OVER, TURNED OFF CAR, RESTARTED, PUT IN DRIVE, CAR DID NOT MOVE. NEW MESSAGE: SERVICE TRANS, PRESS BRAKE WHEN STOPPED, KEY OFF ENGINE TO ENGAGE PARK. PREVIOUS TWO DAYS, HAD TROUBLE ,TOOK 4 TRY'S TO START CAR FROM KEY FOB. CAR HAS 30391 MILES, I HAVE OWNED IT 2 MONTHS. HAD TO BE TOWED TO DEALERSHIP.
Additional Notes:
DRIVING ON MAJOR HIGHWAY AT 70 MPH, CAR SUDDENLY LOST POWER WITH NO WARNING OTHER THAN A MESSAGE ON DASH 'PARKING BRAKE MAY TEMPORARILY BE UNAVAILABLE', CAR DID NOT SHUT OFF BUT GAS PEDAL UNRESPONSIVE. PULLED OVER, TURNED OFF CAR, RESTARTED, PUT IN DRIVE, CAR DID NOT MOVE. NEW MESSAGE: SERVICE TRANS, PRESS BRAKE WHEN STOPPED, KEY OFF ENGINE TO ENGAGE PARK. PREVIOUS TWO DAYS, HAD TROUBLE ,TOOK 4 TRY'S TO START CAR FROM KEY FOB. CAR HAS 30391 MILES, I HAVE OWNED IT 2 MONTHS. HAD TO BE TOWED TO DEALERSHIP.
Mfg Campaign: 11366332
Recall Date: Oct 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
DRIVING ON MAJOR HIGHWAY AT 70 MPH, CAR SUDDENLY LOST POWER WITH NO WARNING OTHER THAN A MESSAGE ON DASH 'PARKING BRAKE MAY TEMPORARILY BE UNAVAILABLE', CAR DID NOT SHUT OFF BUT GAS PEDAL UNRESPONSIVE. PULLED OVER, TURNED OFF CAR, RESTARTED, PUT IN DRIVE, CAR DID NOT MOVE. NEW MESSAGE: SERVICE TRANS, PRESS BRAKE WHEN STOPPED, KEY OFF ENGINE TO ENGAGE PARK. PREVIOUS TWO DAYS, HAD TROUBLE ,TOOK 4 TRY'S TO START CAR FROM KEY FOB. CAR HAS 30391 MILES, I HAVE OWNED IT 2 MONTHS. HAD TO BE TOWED TO DEALERSHIP.
Corrective Action:
DRIVING ON MAJOR HIGHWAY AT 70 MPH, CAR SUDDENLY LOST POWER WITH NO WARNING OTHER THAN A MESSAGE ON DASH 'PARKING BRAKE MAY TEMPORARILY BE UNAVAILABLE', CAR DID NOT SHUT OFF BUT GAS PEDAL UNRESPONSIVE. PULLED OVER, TURNED OFF CAR, RESTARTED, PUT IN DRIVE, CAR DID NOT MOVE. NEW MESSAGE: SERVICE TRANS, PRESS BRAKE WHEN STOPPED, KEY OFF ENGINE TO ENGAGE PARK. PREVIOUS TWO DAYS, HAD TROUBLE ,TOOK 4 TRY'S TO START CAR FROM KEY FOB. CAR HAS 30391 MILES, I HAVE OWNED IT 2 MONTHS. HAD TO BE TOWED TO DEALERSHIP.
Additional Notes:
DRIVING ON MAJOR HIGHWAY AT 70 MPH, CAR SUDDENLY LOST POWER WITH NO WARNING OTHER THAN A MESSAGE ON DASH 'PARKING BRAKE MAY TEMPORARILY BE UNAVAILABLE', CAR DID NOT SHUT OFF BUT GAS PEDAL UNRESPONSIVE. PULLED OVER, TURNED OFF CAR, RESTARTED, PUT IN DRIVE, CAR DID NOT MOVE. NEW MESSAGE: SERVICE TRANS, PRESS BRAKE WHEN STOPPED, KEY OFF ENGINE TO ENGAGE PARK. PREVIOUS TWO DAYS, HAD TROUBLE ,TOOK 4 TRY'S TO START CAR FROM KEY FOB. CAR HAS 30391 MILES, I HAVE OWNED IT 2 MONTHS. HAD TO BE TOWED TO DEALERSHIP.
Mfg Campaign: 11366332
Recall Date: Oct 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
ON FOUR OCCASIONS, I STARTED THE VAN AND IT IMMEDIATELY BECAME LOCKED IN PARK MODE WITH A NOTICE ABOUT ELECTRONIC STABILITY CONTROL ISSUES. YOU CAN'T TURN OFF THE VEHICLE OR TAKE IT OUT OF PARK. CHRYSLER IS BUYING BACK THE VEHICLE BECAUSE THEY CAN'T FIX IT.
Corrective Action:
ON FOUR OCCASIONS, I STARTED THE VAN AND IT IMMEDIATELY BECAME LOCKED IN PARK MODE WITH A NOTICE ABOUT ELECTRONIC STABILITY CONTROL ISSUES. YOU CAN'T TURN OFF THE VEHICLE OR TAKE IT OUT OF PARK. CHRYSLER IS BUYING BACK THE VEHICLE BECAUSE THEY CAN'T FIX IT.
Additional Notes:
ON FOUR OCCASIONS, I STARTED THE VAN AND IT IMMEDIATELY BECAME LOCKED IN PARK MODE WITH A NOTICE ABOUT ELECTRONIC STABILITY CONTROL ISSUES. YOU CAN'T TURN OFF THE VEHICLE OR TAKE IT OUT OF PARK. CHRYSLER IS BUYING BACK THE VEHICLE BECAUSE THEY CAN'T FIX IT.
Mfg Campaign: 11364809
Recall Date: Oct 17, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I HAVE TAKEN MY CAR TO THE DEALERSHIP SEVERAL TIMES FOR THE AUTO START STOP. THEY REPLACED BOTH BATTERIES. THE CHECK ENGINE LIGHT CAME ON (IT WAS FLASHING SO HAD IT TOWED) AND THEY SAID IT WAS A PISTON MISFIRING. PAID $900 TO HAVE IT FIXED. TWO DAYS LATER, THE CHECK ENGINE LIGHT COMES ON AGAIN. AFTER WEEKS OF DIAGNOSIS THE ISSUE, WITH DETROIT'S HELP, THEY SAID IT WAS BLOW HEAD CYLINDER. I WAS WELL OVER THE WARRANTY SO I HAD TO PAY FOR NEW ENGINE. GET THIS, THE NEW ENGINE WARRANTY IS FOR 3 YEARS 100K MILES SO IT WOULD HAVE BEEN COVERED UNDER WARRANTY IF THEY DIDN'T CHANGE THE WARRANTY IN 2016.
Corrective Action:
I HAVE TAKEN MY CAR TO THE DEALERSHIP SEVERAL TIMES FOR THE AUTO START STOP. THEY REPLACED BOTH BATTERIES. THE CHECK ENGINE LIGHT CAME ON (IT WAS FLASHING SO HAD IT TOWED) AND THEY SAID IT WAS A PISTON MISFIRING. PAID $900 TO HAVE IT FIXED. TWO DAYS LATER, THE CHECK ENGINE LIGHT COMES ON AGAIN. AFTER WEEKS OF DIAGNOSIS THE ISSUE, WITH DETROIT'S HELP, THEY SAID IT WAS BLOW HEAD CYLINDER. I WAS WELL OVER THE WARRANTY SO I HAD TO PAY FOR NEW ENGINE. GET THIS, THE NEW ENGINE WARRANTY IS FOR 3 YEARS 100K MILES SO IT WOULD HAVE BEEN COVERED UNDER WARRANTY IF THEY DIDN'T CHANGE THE WARRANTY IN 2016.
Additional Notes:
I HAVE TAKEN MY CAR TO THE DEALERSHIP SEVERAL TIMES FOR THE AUTO START STOP. THEY REPLACED BOTH BATTERIES. THE CHECK ENGINE LIGHT CAME ON (IT WAS FLASHING SO HAD IT TOWED) AND THEY SAID IT WAS A PISTON MISFIRING. PAID $900 TO HAVE IT FIXED. TWO DAYS LATER, THE CHECK ENGINE LIGHT COMES ON AGAIN. AFTER WEEKS OF DIAGNOSIS THE ISSUE, WITH DETROIT'S HELP, THEY SAID IT WAS BLOW HEAD CYLINDER. I WAS WELL OVER THE WARRANTY SO I HAD TO PAY FOR NEW ENGINE. GET THIS, THE NEW ENGINE WARRANTY IS FOR 3 YEARS 100K MILES SO IT WOULD HAVE BEEN COVERED UNDER WARRANTY IF THEY DIDN'T CHANGE THE WARRANTY IN 2016.
Mfg Campaign: 11364630
Recall Date: Oct 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
MY VAN ON MULTIPLE OCCASSION HAS STALLED IN THE MIDDLE OF CITY INTERSECTIONS. WHILE DRIVING MY CAR WILL HAVE AN ELECTRICAL MELTDOWN. ALL DIFFERENT WARNING MESSAGES WILL APPEAR ON DASH, WARNING DINGS WILL GO OFF, MY WIPERS WILL GO ON WITHOUT ME TURNING THEM ON, WHEN I PUSH THE GAS IT WILL NOT DRIVE. ON ONE OCCASION THE CAR ACCELERATED WITHOUT PRESSING THE GAS OR IF THE GAS WAS PRESSED IT WOULD ACCELERATE MORE THAN THE PEDAL WAS BEING PRESSED. ALL MY BUTTONS ON MY DASH INCLUDING A/C, AUTO START, BACK UP CAMERA/SENSORS WILL NOT RESPOND. ITS AS THOUGH MY CAR JUST DIES. THIS OCCURRENCE HAS NO COMMON SCENARIO THAT BRINGS ON THE MALFUNCTION. I 'VE HAD TIMES WHEN IT MALFUNCTIONED WEEKS APART AND THIS LAST OCCURRENCE IT WAS A YEAR IN BETWEEN OCCURRENCES. I WAS TOLD ON A CHRYSLER FORUM TO CHECK MY PCM. MY BATTERIES HAVE BEEN TESTED AND PASSED. I CURRENTLY DO NOT HAVE MY AUX BATTERY INSTALLED AS I DO NOT WANT/LIKE MY AUTOSTART FEATURE. THIS ACCIDENT OCCURRED ALL 5 TIMES WITH MY AUX BATTERY INSTALLED. MY DEALERSHIP SAID "TOO MANY ELECTRICAL PARTS TO CHECK" AND "WE CANT DUPLICATE THE PROBLEM/GET ERROR CODE TO DIAGNOSE SO TAKE THE VAN BACK TILL IT HAPPENS AGAIN AND CALL US WHILE ITS HAPPENING AND DRIVE IT IN". FIRST ITS UNSAFE AND UNPREDICTABLE. I HAVE TRIED GETTING THIS FIXED AND THEY CAN'T EVEN/WONT FIX IT OR BUY IT BACK. NO LEMON LAW AS I AM SECOND OWNER, NOT PURCHASED NEW AND THE PROBLEMS STARTED HAPPENING AT 34000 MILES RIGHT BEFORE WARRANTY EXPIRED. THIS VEHICLE IS UNSAFE AND CHRYSLER WON'T FIX IT/DON'T KNOW HOW. NO REMEDY AFTER 2 YEARS AND 6/7 SHOP VISITS. I HAVE OPENED A CASE WITH FCA TWICE AND THEY THREATENED ME TO PICK UP VEHICLE OR THEY WOULD CHARGE ME FOR THE RENTAL I HAD. OTHERS HAVE EXPERIENCED THIS. LOOK AT CHRYSLER PACIFICA AND VOYAGER VAN ON FACEBOOK.
Corrective Action:
MY VAN ON MULTIPLE OCCASSION HAS STALLED IN THE MIDDLE OF CITY INTERSECTIONS. WHILE DRIVING MY CAR WILL HAVE AN ELECTRICAL MELTDOWN. ALL DIFFERENT WARNING MESSAGES WILL APPEAR ON DASH, WARNING DINGS WILL GO OFF, MY WIPERS WILL GO ON WITHOUT ME TURNING THEM ON, WHEN I PUSH THE GAS IT WILL NOT DRIVE. ON ONE OCCASION THE CAR ACCELERATED WITHOUT PRESSING THE GAS OR IF THE GAS WAS PRESSED IT WOULD ACCELERATE MORE THAN THE PEDAL WAS BEING PRESSED. ALL MY BUTTONS ON MY DASH INCLUDING A/C, AUTO START, BACK UP CAMERA/SENSORS WILL NOT RESPOND. ITS AS THOUGH MY CAR JUST DIES. THIS OCCURRENCE HAS NO COMMON SCENARIO THAT BRINGS ON THE MALFUNCTION. I 'VE HAD TIMES WHEN IT MALFUNCTIONED WEEKS APART AND THIS LAST OCCURRENCE IT WAS A YEAR IN BETWEEN OCCURRENCES. I WAS TOLD ON A CHRYSLER FORUM TO CHECK MY PCM. MY BATTERIES HAVE BEEN TESTED AND PASSED. I CURRENTLY DO NOT HAVE MY AUX BATTERY INSTALLED AS I DO NOT WANT/LIKE MY AUTOSTART FEATURE. THIS ACCIDENT OCCURRED ALL 5 TIMES WITH MY AUX BATTERY INSTALLED. MY DEALERSHIP SAID "TOO MANY ELECTRICAL PARTS TO CHECK" AND "WE CANT DUPLICATE THE PROBLEM/GET ERROR CODE TO DIAGNOSE SO TAKE THE VAN BACK TILL IT HAPPENS AGAIN AND CALL US WHILE ITS HAPPENING AND DRIVE IT IN". FIRST ITS UNSAFE AND UNPREDICTABLE. I HAVE TRIED GETTING THIS FIXED AND THEY CAN'T EVEN/WONT FIX IT OR BUY IT BACK. NO LEMON LAW AS I AM SECOND OWNER, NOT PURCHASED NEW AND THE PROBLEMS STARTED HAPPENING AT 34000 MILES RIGHT BEFORE WARRANTY EXPIRED. THIS VEHICLE IS UNSAFE AND CHRYSLER WON'T FIX IT/DON'T KNOW HOW. NO REMEDY AFTER 2 YEARS AND 6/7 SHOP VISITS. I HAVE OPENED A CASE WITH FCA TWICE AND THEY THREATENED ME TO PICK UP VEHICLE OR THEY WOULD CHARGE ME FOR THE RENTAL I HAD. OTHERS HAVE EXPERIENCED THIS. LOOK AT CHRYSLER PACIFICA AND VOYAGER VAN ON FACEBOOK.
Additional Notes:
MY VAN ON MULTIPLE OCCASSION HAS STALLED IN THE MIDDLE OF CITY INTERSECTIONS. WHILE DRIVING MY CAR WILL HAVE AN ELECTRICAL MELTDOWN. ALL DIFFERENT WARNING MESSAGES WILL APPEAR ON DASH, WARNING DINGS WILL GO OFF, MY WIPERS WILL GO ON WITHOUT ME TURNING THEM ON, WHEN I PUSH THE GAS IT WILL NOT DRIVE. ON ONE OCCASION THE CAR ACCELERATED WITHOUT PRESSING THE GAS OR IF THE GAS WAS PRESSED IT WOULD ACCELERATE MORE THAN THE PEDAL WAS BEING PRESSED. ALL MY BUTTONS ON MY DASH INCLUDING A/C, AUTO START, BACK UP CAMERA/SENSORS WILL NOT RESPOND. ITS AS THOUGH MY CAR JUST DIES. THIS OCCURRENCE HAS NO COMMON SCENARIO THAT BRINGS ON THE MALFUNCTION. I 'VE HAD TIMES WHEN IT MALFUNCTIONED WEEKS APART AND THIS LAST OCCURRENCE IT WAS A YEAR IN BETWEEN OCCURRENCES. I WAS TOLD ON A CHRYSLER FORUM TO CHECK MY PCM. MY BATTERIES HAVE BEEN TESTED AND PASSED. I CURRENTLY DO NOT HAVE MY AUX BATTERY INSTALLED AS I DO NOT WANT/LIKE MY AUTOSTART FEATURE. THIS ACCIDENT OCCURRED ALL 5 TIMES WITH MY AUX BATTERY INSTALLED. MY DEALERSHIP SAID "TOO MANY ELECTRICAL PARTS TO CHECK" AND "WE CANT DUPLICATE THE PROBLEM/GET ERROR CODE TO DIAGNOSE SO TAKE THE VAN BACK TILL IT HAPPENS AGAIN AND CALL US WHILE ITS HAPPENING AND DRIVE IT IN". FIRST ITS UNSAFE AND UNPREDICTABLE. I HAVE TRIED GETTING THIS FIXED AND THEY CAN'T EVEN/WONT FIX IT OR BUY IT BACK. NO LEMON LAW AS I AM SECOND OWNER, NOT PURCHASED NEW AND THE PROBLEMS STARTED HAPPENING AT 34000 MILES RIGHT BEFORE WARRANTY EXPIRED. THIS VEHICLE IS UNSAFE AND CHRYSLER WON'T FIX IT/DON'T KNOW HOW. NO REMEDY AFTER 2 YEARS AND 6/7 SHOP VISITS. I HAVE OPENED A CASE WITH FCA TWICE AND THEY THREATENED ME TO PICK UP VEHICLE OR THEY WOULD CHARGE ME FOR THE RENTAL I HAD. OTHERS HAVE EXPERIENCED THIS. LOOK AT CHRYSLER PACIFICA AND VOYAGER VAN ON FACEBOOK.
Mfg Campaign: 11363646
Recall Date: Oct 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY VAN ON MULTIPLE OCCASSION HAS STALLED IN THE MIDDLE OF CITY INTERSECTIONS. WHILE DRIVING MY CAR WILL HAVE AN ELECTRICAL MELTDOWN. ALL DIFFERENT WARNING MESSAGES WILL APPEAR ON DASH, WARNING DINGS WILL GO OFF, MY WIPERS WILL GO ON WITHOUT ME TURNING THEM ON, WHEN I PUSH THE GAS IT WILL NOT DRIVE. ON ONE OCCASION THE CAR ACCELERATED WITHOUT PRESSING THE GAS OR IF THE GAS WAS PRESSED IT WOULD ACCELERATE MORE THAN THE PEDAL WAS BEING PRESSED. ALL MY BUTTONS ON MY DASH INCLUDING A/C, AUTO START, BACK UP CAMERA/SENSORS WILL NOT RESPOND. ITS AS THOUGH MY CAR JUST DIES. THIS OCCURRENCE HAS NO COMMON SCENARIO THAT BRINGS ON THE MALFUNCTION. I 'VE HAD TIMES WHEN IT MALFUNCTIONED WEEKS APART AND THIS LAST OCCURRENCE IT WAS A YEAR IN BETWEEN OCCURRENCES. I WAS TOLD ON A CHRYSLER FORUM TO CHECK MY PCM. MY BATTERIES HAVE BEEN TESTED AND PASSED. I CURRENTLY DO NOT HAVE MY AUX BATTERY INSTALLED AS I DO NOT WANT/LIKE MY AUTOSTART FEATURE. THIS ACCIDENT OCCURRED ALL 5 TIMES WITH MY AUX BATTERY INSTALLED. MY DEALERSHIP SAID "TOO MANY ELECTRICAL PARTS TO CHECK" AND "WE CANT DUPLICATE THE PROBLEM/GET ERROR CODE TO DIAGNOSE SO TAKE THE VAN BACK TILL IT HAPPENS AGAIN AND CALL US WHILE ITS HAPPENING AND DRIVE IT IN". FIRST ITS UNSAFE AND UNPREDICTABLE. I HAVE TRIED GETTING THIS FIXED AND THEY CAN'T EVEN/WONT FIX IT OR BUY IT BACK. NO LEMON LAW AS I AM SECOND OWNER, NOT PURCHASED NEW AND THE PROBLEMS STARTED HAPPENING AT 34000 MILES RIGHT BEFORE WARRANTY EXPIRED. THIS VEHICLE IS UNSAFE AND CHRYSLER WON'T FIX IT/DON'T KNOW HOW. NO REMEDY AFTER 2 YEARS AND 6/7 SHOP VISITS. I HAVE OPENED A CASE WITH FCA TWICE AND THEY THREATENED ME TO PICK UP VEHICLE OR THEY WOULD CHARGE ME FOR THE RENTAL I HAD. OTHERS HAVE EXPERIENCED THIS. LOOK AT CHRYSLER PACIFICA AND VOYAGER VAN ON FACEBOOK.
Corrective Action:
MY VAN ON MULTIPLE OCCASSION HAS STALLED IN THE MIDDLE OF CITY INTERSECTIONS. WHILE DRIVING MY CAR WILL HAVE AN ELECTRICAL MELTDOWN. ALL DIFFERENT WARNING MESSAGES WILL APPEAR ON DASH, WARNING DINGS WILL GO OFF, MY WIPERS WILL GO ON WITHOUT ME TURNING THEM ON, WHEN I PUSH THE GAS IT WILL NOT DRIVE. ON ONE OCCASION THE CAR ACCELERATED WITHOUT PRESSING THE GAS OR IF THE GAS WAS PRESSED IT WOULD ACCELERATE MORE THAN THE PEDAL WAS BEING PRESSED. ALL MY BUTTONS ON MY DASH INCLUDING A/C, AUTO START, BACK UP CAMERA/SENSORS WILL NOT RESPOND. ITS AS THOUGH MY CAR JUST DIES. THIS OCCURRENCE HAS NO COMMON SCENARIO THAT BRINGS ON THE MALFUNCTION. I 'VE HAD TIMES WHEN IT MALFUNCTIONED WEEKS APART AND THIS LAST OCCURRENCE IT WAS A YEAR IN BETWEEN OCCURRENCES. I WAS TOLD ON A CHRYSLER FORUM TO CHECK MY PCM. MY BATTERIES HAVE BEEN TESTED AND PASSED. I CURRENTLY DO NOT HAVE MY AUX BATTERY INSTALLED AS I DO NOT WANT/LIKE MY AUTOSTART FEATURE. THIS ACCIDENT OCCURRED ALL 5 TIMES WITH MY AUX BATTERY INSTALLED. MY DEALERSHIP SAID "TOO MANY ELECTRICAL PARTS TO CHECK" AND "WE CANT DUPLICATE THE PROBLEM/GET ERROR CODE TO DIAGNOSE SO TAKE THE VAN BACK TILL IT HAPPENS AGAIN AND CALL US WHILE ITS HAPPENING AND DRIVE IT IN". FIRST ITS UNSAFE AND UNPREDICTABLE. I HAVE TRIED GETTING THIS FIXED AND THEY CAN'T EVEN/WONT FIX IT OR BUY IT BACK. NO LEMON LAW AS I AM SECOND OWNER, NOT PURCHASED NEW AND THE PROBLEMS STARTED HAPPENING AT 34000 MILES RIGHT BEFORE WARRANTY EXPIRED. THIS VEHICLE IS UNSAFE AND CHRYSLER WON'T FIX IT/DON'T KNOW HOW. NO REMEDY AFTER 2 YEARS AND 6/7 SHOP VISITS. I HAVE OPENED A CASE WITH FCA TWICE AND THEY THREATENED ME TO PICK UP VEHICLE OR THEY WOULD CHARGE ME FOR THE RENTAL I HAD. OTHERS HAVE EXPERIENCED THIS. LOOK AT CHRYSLER PACIFICA AND VOYAGER VAN ON FACEBOOK.
Additional Notes:
MY VAN ON MULTIPLE OCCASSION HAS STALLED IN THE MIDDLE OF CITY INTERSECTIONS. WHILE DRIVING MY CAR WILL HAVE AN ELECTRICAL MELTDOWN. ALL DIFFERENT WARNING MESSAGES WILL APPEAR ON DASH, WARNING DINGS WILL GO OFF, MY WIPERS WILL GO ON WITHOUT ME TURNING THEM ON, WHEN I PUSH THE GAS IT WILL NOT DRIVE. ON ONE OCCASION THE CAR ACCELERATED WITHOUT PRESSING THE GAS OR IF THE GAS WAS PRESSED IT WOULD ACCELERATE MORE THAN THE PEDAL WAS BEING PRESSED. ALL MY BUTTONS ON MY DASH INCLUDING A/C, AUTO START, BACK UP CAMERA/SENSORS WILL NOT RESPOND. ITS AS THOUGH MY CAR JUST DIES. THIS OCCURRENCE HAS NO COMMON SCENARIO THAT BRINGS ON THE MALFUNCTION. I 'VE HAD TIMES WHEN IT MALFUNCTIONED WEEKS APART AND THIS LAST OCCURRENCE IT WAS A YEAR IN BETWEEN OCCURRENCES. I WAS TOLD ON A CHRYSLER FORUM TO CHECK MY PCM. MY BATTERIES HAVE BEEN TESTED AND PASSED. I CURRENTLY DO NOT HAVE MY AUX BATTERY INSTALLED AS I DO NOT WANT/LIKE MY AUTOSTART FEATURE. THIS ACCIDENT OCCURRED ALL 5 TIMES WITH MY AUX BATTERY INSTALLED. MY DEALERSHIP SAID "TOO MANY ELECTRICAL PARTS TO CHECK" AND "WE CANT DUPLICATE THE PROBLEM/GET ERROR CODE TO DIAGNOSE SO TAKE THE VAN BACK TILL IT HAPPENS AGAIN AND CALL US WHILE ITS HAPPENING AND DRIVE IT IN". FIRST ITS UNSAFE AND UNPREDICTABLE. I HAVE TRIED GETTING THIS FIXED AND THEY CAN'T EVEN/WONT FIX IT OR BUY IT BACK. NO LEMON LAW AS I AM SECOND OWNER, NOT PURCHASED NEW AND THE PROBLEMS STARTED HAPPENING AT 34000 MILES RIGHT BEFORE WARRANTY EXPIRED. THIS VEHICLE IS UNSAFE AND CHRYSLER WON'T FIX IT/DON'T KNOW HOW. NO REMEDY AFTER 2 YEARS AND 6/7 SHOP VISITS. I HAVE OPENED A CASE WITH FCA TWICE AND THEY THREATENED ME TO PICK UP VEHICLE OR THEY WOULD CHARGE ME FOR THE RENTAL I HAD. OTHERS HAVE EXPERIENCED THIS. LOOK AT CHRYSLER PACIFICA AND VOYAGER VAN ON FACEBOOK.
Mfg Campaign: 11363646
Recall Date: Oct 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY VAN ON MULTIPLE OCCASSION HAS STALLED IN THE MIDDLE OF CITY INTERSECTIONS. WHILE DRIVING MY CAR WILL HAVE AN ELECTRICAL MELTDOWN. ALL DIFFERENT WARNING MESSAGES WILL APPEAR ON DASH, WARNING DINGS WILL GO OFF, MY WIPERS WILL GO ON WITHOUT ME TURNING THEM ON, WHEN I PUSH THE GAS IT WILL NOT DRIVE. ON ONE OCCASION THE CAR ACCELERATED WITHOUT PRESSING THE GAS OR IF THE GAS WAS PRESSED IT WOULD ACCELERATE MORE THAN THE PEDAL WAS BEING PRESSED. ALL MY BUTTONS ON MY DASH INCLUDING A/C, AUTO START, BACK UP CAMERA/SENSORS WILL NOT RESPOND. ITS AS THOUGH MY CAR JUST DIES. THIS OCCURRENCE HAS NO COMMON SCENARIO THAT BRINGS ON THE MALFUNCTION. I 'VE HAD TIMES WHEN IT MALFUNCTIONED WEEKS APART AND THIS LAST OCCURRENCE IT WAS A YEAR IN BETWEEN OCCURRENCES. I WAS TOLD ON A CHRYSLER FORUM TO CHECK MY PCM. MY BATTERIES HAVE BEEN TESTED AND PASSED. I CURRENTLY DO NOT HAVE MY AUX BATTERY INSTALLED AS I DO NOT WANT/LIKE MY AUTOSTART FEATURE. THIS ACCIDENT OCCURRED ALL 5 TIMES WITH MY AUX BATTERY INSTALLED. MY DEALERSHIP SAID "TOO MANY ELECTRICAL PARTS TO CHECK" AND "WE CANT DUPLICATE THE PROBLEM/GET ERROR CODE TO DIAGNOSE SO TAKE THE VAN BACK TILL IT HAPPENS AGAIN AND CALL US WHILE ITS HAPPENING AND DRIVE IT IN". FIRST ITS UNSAFE AND UNPREDICTABLE. I HAVE TRIED GETTING THIS FIXED AND THEY CAN'T EVEN/WONT FIX IT OR BUY IT BACK. NO LEMON LAW AS I AM SECOND OWNER, NOT PURCHASED NEW AND THE PROBLEMS STARTED HAPPENING AT 34000 MILES RIGHT BEFORE WARRANTY EXPIRED. THIS VEHICLE IS UNSAFE AND CHRYSLER WON'T FIX IT/DON'T KNOW HOW. NO REMEDY AFTER 2 YEARS AND 6/7 SHOP VISITS. I HAVE OPENED A CASE WITH FCA TWICE AND THEY THREATENED ME TO PICK UP VEHICLE OR THEY WOULD CHARGE ME FOR THE RENTAL I HAD. OTHERS HAVE EXPERIENCED THIS. LOOK AT CHRYSLER PACIFICA AND VOYAGER VAN ON FACEBOOK.
Corrective Action:
MY VAN ON MULTIPLE OCCASSION HAS STALLED IN THE MIDDLE OF CITY INTERSECTIONS. WHILE DRIVING MY CAR WILL HAVE AN ELECTRICAL MELTDOWN. ALL DIFFERENT WARNING MESSAGES WILL APPEAR ON DASH, WARNING DINGS WILL GO OFF, MY WIPERS WILL GO ON WITHOUT ME TURNING THEM ON, WHEN I PUSH THE GAS IT WILL NOT DRIVE. ON ONE OCCASION THE CAR ACCELERATED WITHOUT PRESSING THE GAS OR IF THE GAS WAS PRESSED IT WOULD ACCELERATE MORE THAN THE PEDAL WAS BEING PRESSED. ALL MY BUTTONS ON MY DASH INCLUDING A/C, AUTO START, BACK UP CAMERA/SENSORS WILL NOT RESPOND. ITS AS THOUGH MY CAR JUST DIES. THIS OCCURRENCE HAS NO COMMON SCENARIO THAT BRINGS ON THE MALFUNCTION. I 'VE HAD TIMES WHEN IT MALFUNCTIONED WEEKS APART AND THIS LAST OCCURRENCE IT WAS A YEAR IN BETWEEN OCCURRENCES. I WAS TOLD ON A CHRYSLER FORUM TO CHECK MY PCM. MY BATTERIES HAVE BEEN TESTED AND PASSED. I CURRENTLY DO NOT HAVE MY AUX BATTERY INSTALLED AS I DO NOT WANT/LIKE MY AUTOSTART FEATURE. THIS ACCIDENT OCCURRED ALL 5 TIMES WITH MY AUX BATTERY INSTALLED. MY DEALERSHIP SAID "TOO MANY ELECTRICAL PARTS TO CHECK" AND "WE CANT DUPLICATE THE PROBLEM/GET ERROR CODE TO DIAGNOSE SO TAKE THE VAN BACK TILL IT HAPPENS AGAIN AND CALL US WHILE ITS HAPPENING AND DRIVE IT IN". FIRST ITS UNSAFE AND UNPREDICTABLE. I HAVE TRIED GETTING THIS FIXED AND THEY CAN'T EVEN/WONT FIX IT OR BUY IT BACK. NO LEMON LAW AS I AM SECOND OWNER, NOT PURCHASED NEW AND THE PROBLEMS STARTED HAPPENING AT 34000 MILES RIGHT BEFORE WARRANTY EXPIRED. THIS VEHICLE IS UNSAFE AND CHRYSLER WON'T FIX IT/DON'T KNOW HOW. NO REMEDY AFTER 2 YEARS AND 6/7 SHOP VISITS. I HAVE OPENED A CASE WITH FCA TWICE AND THEY THREATENED ME TO PICK UP VEHICLE OR THEY WOULD CHARGE ME FOR THE RENTAL I HAD. OTHERS HAVE EXPERIENCED THIS. LOOK AT CHRYSLER PACIFICA AND VOYAGER VAN ON FACEBOOK.
Additional Notes:
MY VAN ON MULTIPLE OCCASSION HAS STALLED IN THE MIDDLE OF CITY INTERSECTIONS. WHILE DRIVING MY CAR WILL HAVE AN ELECTRICAL MELTDOWN. ALL DIFFERENT WARNING MESSAGES WILL APPEAR ON DASH, WARNING DINGS WILL GO OFF, MY WIPERS WILL GO ON WITHOUT ME TURNING THEM ON, WHEN I PUSH THE GAS IT WILL NOT DRIVE. ON ONE OCCASION THE CAR ACCELERATED WITHOUT PRESSING THE GAS OR IF THE GAS WAS PRESSED IT WOULD ACCELERATE MORE THAN THE PEDAL WAS BEING PRESSED. ALL MY BUTTONS ON MY DASH INCLUDING A/C, AUTO START, BACK UP CAMERA/SENSORS WILL NOT RESPOND. ITS AS THOUGH MY CAR JUST DIES. THIS OCCURRENCE HAS NO COMMON SCENARIO THAT BRINGS ON THE MALFUNCTION. I 'VE HAD TIMES WHEN IT MALFUNCTIONED WEEKS APART AND THIS LAST OCCURRENCE IT WAS A YEAR IN BETWEEN OCCURRENCES. I WAS TOLD ON A CHRYSLER FORUM TO CHECK MY PCM. MY BATTERIES HAVE BEEN TESTED AND PASSED. I CURRENTLY DO NOT HAVE MY AUX BATTERY INSTALLED AS I DO NOT WANT/LIKE MY AUTOSTART FEATURE. THIS ACCIDENT OCCURRED ALL 5 TIMES WITH MY AUX BATTERY INSTALLED. MY DEALERSHIP SAID "TOO MANY ELECTRICAL PARTS TO CHECK" AND "WE CANT DUPLICATE THE PROBLEM/GET ERROR CODE TO DIAGNOSE SO TAKE THE VAN BACK TILL IT HAPPENS AGAIN AND CALL US WHILE ITS HAPPENING AND DRIVE IT IN". FIRST ITS UNSAFE AND UNPREDICTABLE. I HAVE TRIED GETTING THIS FIXED AND THEY CAN'T EVEN/WONT FIX IT OR BUY IT BACK. NO LEMON LAW AS I AM SECOND OWNER, NOT PURCHASED NEW AND THE PROBLEMS STARTED HAPPENING AT 34000 MILES RIGHT BEFORE WARRANTY EXPIRED. THIS VEHICLE IS UNSAFE AND CHRYSLER WON'T FIX IT/DON'T KNOW HOW. NO REMEDY AFTER 2 YEARS AND 6/7 SHOP VISITS. I HAVE OPENED A CASE WITH FCA TWICE AND THEY THREATENED ME TO PICK UP VEHICLE OR THEY WOULD CHARGE ME FOR THE RENTAL I HAD. OTHERS HAVE EXPERIENCED THIS. LOOK AT CHRYSLER PACIFICA AND VOYAGER VAN ON FACEBOOK.
Mfg Campaign: 11363646
Recall Date: Oct 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I PLACED MY VEHICLE IN REVERSE TO BACK OUT OF A PARKING SPOT. THE REAR CAMERA ACTIVATED AS NORMAL. I COMPLETED BACKING OUT AND PLACED THE VEHICLE IN DRIVE. THE REAR CAMERA DID NOT DISENGAGE AND REMAINED ON. I PULLED THE VEHICLE OVER INTO ANOTHER PARKING SPACE SO AS TO EXAMINE THE SCREEN. THERE WAS AN "X" IN THE UPPER RIGHT HAND CORNER OF THE SCREEN SO I PUSHED THE X AS IT IS A TOUCH SCREEN. NO JOY. I TURNED THE VEHICLE OFF AND SAT FOR ABOUT 3 MINUTES, THEN I RESTARTED THE VEHICLE. THE REAR CAMERA WAS STILL IN OPERATION WHILE I SAT IN PARK AND THE CAR IDLED. I ATTEMPTED TO POWER OFF THE SCREEN BY DEPRESSING THE RADIO POWER BUTTON, BUT IT ALSO YIELDED NO RESULTS. I ELECTED TO DRIVE THE VEHICLE HOME AS OPPOSED TO PAYING FOR A TOW, AND AS I DROVE, THE SCREEN WOULD TRANSFER TO A BLUE SCREEN AS I REACHED A CERTAIN SPEED, AND THEN REVERT BACK TO THE CAMERA VIEW AS I SLOWED BELOW THAT SPEED. THE SPEED VARIANT WAS APPROXIMATELY 20 MPH. AS THE BLUE SCREEN APPEARED THE WORDS "REAR CAMERA NOT AVAILABLE AT THIS TIME" APPEARED ON THE SCREEN AT THE TOP. I AGAIN TRIED TO PRESS THE "X" WHICH APPEARED IN THE UPPER RIGHT HAND CORNER TO ALLEVIATE THE SITUATION TO NO AVAIL. UPON RETURNING HOME I EXITED THE VEHICLE AND PROCEEDED TO GOOGLE RECALLS FOR 2018 CHRYSLER PACIFICA'S. I FOUND THAT A RECALL WAS IN PLACE FOR JUST THE EXPERIENCE I HAD WITH THE CAMERA. I CONTACTED MY LOCAL DEALERSHIP WHO TOLD ME MY VIN NUMBER REFLECTS NO RECALLS. I CALLED CHRYSLER AT 1-800-334-9200 AND THEY TOO STATED MY VEHICLE HAS NO RECALLS. I ASKED ABOUT THE RECALL ON THE BACKUP CAMERA THAT I HAD READ ABOUT AND WAS ADVISED THAT MY VEHICLE DID NOT QUALIFY AS IT WAS A DIFFERENT RADIO IN THE CAR. IT SEEMS TO ME THAT THIS ISSUE IS NOW EVIDENT IN ALL OF THEIR VEHICLES AND SHOULD BE COVERED UNDER A RECALL, AS IT IS A DISTINCT DISTRACTION WHILE TRYING TO DRIVE AND MAY WELL CAUSE AN ACCIDENT.
Corrective Action:
I PLACED MY VEHICLE IN REVERSE TO BACK OUT OF A PARKING SPOT. THE REAR CAMERA ACTIVATED AS NORMAL. I COMPLETED BACKING OUT AND PLACED THE VEHICLE IN DRIVE. THE REAR CAMERA DID NOT DISENGAGE AND REMAINED ON. I PULLED THE VEHICLE OVER INTO ANOTHER PARKING SPACE SO AS TO EXAMINE THE SCREEN. THERE WAS AN "X" IN THE UPPER RIGHT HAND CORNER OF THE SCREEN SO I PUSHED THE X AS IT IS A TOUCH SCREEN. NO JOY. I TURNED THE VEHICLE OFF AND SAT FOR ABOUT 3 MINUTES, THEN I RESTARTED THE VEHICLE. THE REAR CAMERA WAS STILL IN OPERATION WHILE I SAT IN PARK AND THE CAR IDLED. I ATTEMPTED TO POWER OFF THE SCREEN BY DEPRESSING THE RADIO POWER BUTTON, BUT IT ALSO YIELDED NO RESULTS. I ELECTED TO DRIVE THE VEHICLE HOME AS OPPOSED TO PAYING FOR A TOW, AND AS I DROVE, THE SCREEN WOULD TRANSFER TO A BLUE SCREEN AS I REACHED A CERTAIN SPEED, AND THEN REVERT BACK TO THE CAMERA VIEW AS I SLOWED BELOW THAT SPEED. THE SPEED VARIANT WAS APPROXIMATELY 20 MPH. AS THE BLUE SCREEN APPEARED THE WORDS "REAR CAMERA NOT AVAILABLE AT THIS TIME" APPEARED ON THE SCREEN AT THE TOP. I AGAIN TRIED TO PRESS THE "X" WHICH APPEARED IN THE UPPER RIGHT HAND CORNER TO ALLEVIATE THE SITUATION TO NO AVAIL. UPON RETURNING HOME I EXITED THE VEHICLE AND PROCEEDED TO GOOGLE RECALLS FOR 2018 CHRYSLER PACIFICA'S. I FOUND THAT A RECALL WAS IN PLACE FOR JUST THE EXPERIENCE I HAD WITH THE CAMERA. I CONTACTED MY LOCAL DEALERSHIP WHO TOLD ME MY VIN NUMBER REFLECTS NO RECALLS. I CALLED CHRYSLER AT 1-800-334-9200 AND THEY TOO STATED MY VEHICLE HAS NO RECALLS. I ASKED ABOUT THE RECALL ON THE BACKUP CAMERA THAT I HAD READ ABOUT AND WAS ADVISED THAT MY VEHICLE DID NOT QUALIFY AS IT WAS A DIFFERENT RADIO IN THE CAR. IT SEEMS TO ME THAT THIS ISSUE IS NOW EVIDENT IN ALL OF THEIR VEHICLES AND SHOULD BE COVERED UNDER A RECALL, AS IT IS A DISTINCT DISTRACTION WHILE TRYING TO DRIVE AND MAY WELL CAUSE AN ACCIDENT.
Additional Notes:
I PLACED MY VEHICLE IN REVERSE TO BACK OUT OF A PARKING SPOT. THE REAR CAMERA ACTIVATED AS NORMAL. I COMPLETED BACKING OUT AND PLACED THE VEHICLE IN DRIVE. THE REAR CAMERA DID NOT DISENGAGE AND REMAINED ON. I PULLED THE VEHICLE OVER INTO ANOTHER PARKING SPACE SO AS TO EXAMINE THE SCREEN. THERE WAS AN "X" IN THE UPPER RIGHT HAND CORNER OF THE SCREEN SO I PUSHED THE X AS IT IS A TOUCH SCREEN. NO JOY. I TURNED THE VEHICLE OFF AND SAT FOR ABOUT 3 MINUTES, THEN I RESTARTED THE VEHICLE. THE REAR CAMERA WAS STILL IN OPERATION WHILE I SAT IN PARK AND THE CAR IDLED. I ATTEMPTED TO POWER OFF THE SCREEN BY DEPRESSING THE RADIO POWER BUTTON, BUT IT ALSO YIELDED NO RESULTS. I ELECTED TO DRIVE THE VEHICLE HOME AS OPPOSED TO PAYING FOR A TOW, AND AS I DROVE, THE SCREEN WOULD TRANSFER TO A BLUE SCREEN AS I REACHED A CERTAIN SPEED, AND THEN REVERT BACK TO THE CAMERA VIEW AS I SLOWED BELOW THAT SPEED. THE SPEED VARIANT WAS APPROXIMATELY 20 MPH. AS THE BLUE SCREEN APPEARED THE WORDS "REAR CAMERA NOT AVAILABLE AT THIS TIME" APPEARED ON THE SCREEN AT THE TOP. I AGAIN TRIED TO PRESS THE "X" WHICH APPEARED IN THE UPPER RIGHT HAND CORNER TO ALLEVIATE THE SITUATION TO NO AVAIL. UPON RETURNING HOME I EXITED THE VEHICLE AND PROCEEDED TO GOOGLE RECALLS FOR 2018 CHRYSLER PACIFICA'S. I FOUND THAT A RECALL WAS IN PLACE FOR JUST THE EXPERIENCE I HAD WITH THE CAMERA. I CONTACTED MY LOCAL DEALERSHIP WHO TOLD ME MY VIN NUMBER REFLECTS NO RECALLS. I CALLED CHRYSLER AT 1-800-334-9200 AND THEY TOO STATED MY VEHICLE HAS NO RECALLS. I ASKED ABOUT THE RECALL ON THE BACKUP CAMERA THAT I HAD READ ABOUT AND WAS ADVISED THAT MY VEHICLE DID NOT QUALIFY AS IT WAS A DIFFERENT RADIO IN THE CAR. IT SEEMS TO ME THAT THIS ISSUE IS NOW EVIDENT IN ALL OF THEIR VEHICLES AND SHOULD BE COVERED UNDER A RECALL, AS IT IS A DISTINCT DISTRACTION WHILE TRYING TO DRIVE AND MAY WELL CAUSE AN ACCIDENT.
Mfg Campaign: 11362349
Recall Date: Oct 2, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
FAILURE OF THE AUXILIARY BATTERY OPERATING THE AUTO START/STOP SYSTEM WHILE DRIVING CAUSING THE VEHICLE TO STALL AT A STOP.
Corrective Action:
FAILURE OF THE AUXILIARY BATTERY OPERATING THE AUTO START/STOP SYSTEM WHILE DRIVING CAUSING THE VEHICLE TO STALL AT A STOP.
Additional Notes:
FAILURE OF THE AUXILIARY BATTERY OPERATING THE AUTO START/STOP SYSTEM WHILE DRIVING CAUSING THE VEHICLE TO STALL AT A STOP.
Mfg Campaign: 11361176
Recall Date: Sep 25, 2020
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
FUEL PRESSURE SENSOR BAD, FUEL LEAKING, FIRES
Corrective Action:
FUEL PRESSURE SENSOR BAD, FUEL LEAKING, FIRES
Additional Notes:
FUEL PRESSURE SENSOR BAD, FUEL LEAKING, FIRES
Mfg Campaign: 11360056
Recall Date: Sep 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
AN ERROR ABOUT THE SHIFT CONTROL CAME ON IN THE MIDDLE OF DRIVING. AT A STOP LIGHT, THE CAR'S EMERGENCY BRAKE CAME ON AND WOULDN'T ENGAGE, RENDERING THE CAR UNDRIVABLE. I SHUT THE CAR OFF AS INSTRUCTED BUT THE SAME MESSAGE APPEARED AND I COULD NOT DISENGAGE THE EMERGENCY BRAKE TO MOVE THE VEHICLE.
Corrective Action:
AN ERROR ABOUT THE SHIFT CONTROL CAME ON IN THE MIDDLE OF DRIVING. AT A STOP LIGHT, THE CAR'S EMERGENCY BRAKE CAME ON AND WOULDN'T ENGAGE, RENDERING THE CAR UNDRIVABLE. I SHUT THE CAR OFF AS INSTRUCTED BUT THE SAME MESSAGE APPEARED AND I COULD NOT DISENGAGE THE EMERGENCY BRAKE TO MOVE THE VEHICLE.
Additional Notes:
AN ERROR ABOUT THE SHIFT CONTROL CAME ON IN THE MIDDLE OF DRIVING. AT A STOP LIGHT, THE CAR'S EMERGENCY BRAKE CAME ON AND WOULDN'T ENGAGE, RENDERING THE CAR UNDRIVABLE. I SHUT THE CAR OFF AS INSTRUCTED BUT THE SAME MESSAGE APPEARED AND I COULD NOT DISENGAGE THE EMERGENCY BRAKE TO MOVE THE VEHICLE.
Mfg Campaign: 11360093
Recall Date: Sep 20, 2020
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ON EVEN MINOR DECLINES, THE VAN GAINS SPEED WELL PAST ACCEPTABLE LIMITS WHILE CRUISE CONTROL IS ENGAGED. I HAVE HAD TO BRAKE TO DISENGAGE THE CRUISE CONTROL WHEN IT PASSES 10 MPH OVER THE SET SPEED. MY 2011 CHRYSLER TOWN & COUNTRY DID NOT HAVE THIS PROBLEM, SO NOT SURE WHY A NEWER MODEL VEHICLE DOES. IT DOES NOT EXPLICITLY ACCELERATE BUT IT DOES NOT BRAKE TO MAINTAIN CRUISING SPEEDS ON EVEN SLIGHTLY GRADED DOWNHILL SLOPES. THE LONGER THE SLOPE, THE WORSE THE EFFECT.
Corrective Action:
ON EVEN MINOR DECLINES, THE VAN GAINS SPEED WELL PAST ACCEPTABLE LIMITS WHILE CRUISE CONTROL IS ENGAGED. I HAVE HAD TO BRAKE TO DISENGAGE THE CRUISE CONTROL WHEN IT PASSES 10 MPH OVER THE SET SPEED. MY 2011 CHRYSLER TOWN & COUNTRY DID NOT HAVE THIS PROBLEM, SO NOT SURE WHY A NEWER MODEL VEHICLE DOES. IT DOES NOT EXPLICITLY ACCELERATE BUT IT DOES NOT BRAKE TO MAINTAIN CRUISING SPEEDS ON EVEN SLIGHTLY GRADED DOWNHILL SLOPES. THE LONGER THE SLOPE, THE WORSE THE EFFECT.
Additional Notes:
ON EVEN MINOR DECLINES, THE VAN GAINS SPEED WELL PAST ACCEPTABLE LIMITS WHILE CRUISE CONTROL IS ENGAGED. I HAVE HAD TO BRAKE TO DISENGAGE THE CRUISE CONTROL WHEN IT PASSES 10 MPH OVER THE SET SPEED. MY 2011 CHRYSLER TOWN & COUNTRY DID NOT HAVE THIS PROBLEM, SO NOT SURE WHY A NEWER MODEL VEHICLE DOES. IT DOES NOT EXPLICITLY ACCELERATE BUT IT DOES NOT BRAKE TO MAINTAIN CRUISING SPEEDS ON EVEN SLIGHTLY GRADED DOWNHILL SLOPES. THE LONGER THE SLOPE, THE WORSE THE EFFECT.
Mfg Campaign: 11355730
Recall Date: Sep 18, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
START/STOP INDICATOR COMES ON AND VAN WILL SOME TIMES JUST SHUT OFF WHILE DRIVING OR WHILE STATIONARY. DEALERSHIPS HAVE REPLACED THE BATTERIES MAIN AND ESS BATTERY 4 TIMES IN 3 YEARS AND PROBLEM CONTINUES TO PERSIST. DATES OF OCCURRENCE, (STATIONARY) MARCH 9, 2018 (CAME OFF THE LOT WITH TWO DEAD BATTERIES), (STATIONARY) ANOTHER TIME DATE UNKNOWN, (MOVING CITY STREETS & STATIONARY) DECEMBER 5-12, 2019, AND (BOTH MOVING HIGHWAY & CITY STREET & STATIONARY) SEPTEMBER 7-15, 2020. (INCIDENT INFORMATION BELOW IS OF ONE OF THE MANY INCIDENTS. NO CRASHES EVERY, THE TIMES IT STOPPED WHILE DRIVING ON CITY STREETS, I WAS ABLE TO MOVE OVER OR GET IT STARTED AGAIN BEFORE AN INCIDENT OCCURRED. ALL EVENT WHERE UNDER 50 MPH, AND BETWEEN 0 MILES AND 36550 MILES ON THE VEHICLE.
Corrective Action:
START/STOP INDICATOR COMES ON AND VAN WILL SOME TIMES JUST SHUT OFF WHILE DRIVING OR WHILE STATIONARY. DEALERSHIPS HAVE REPLACED THE BATTERIES MAIN AND ESS BATTERY 4 TIMES IN 3 YEARS AND PROBLEM CONTINUES TO PERSIST. DATES OF OCCURRENCE, (STATIONARY) MARCH 9, 2018 (CAME OFF THE LOT WITH TWO DEAD BATTERIES), (STATIONARY) ANOTHER TIME DATE UNKNOWN, (MOVING CITY STREETS & STATIONARY) DECEMBER 5-12, 2019, AND (BOTH MOVING HIGHWAY & CITY STREET & STATIONARY) SEPTEMBER 7-15, 2020. (INCIDENT INFORMATION BELOW IS OF ONE OF THE MANY INCIDENTS. NO CRASHES EVERY, THE TIMES IT STOPPED WHILE DRIVING ON CITY STREETS, I WAS ABLE TO MOVE OVER OR GET IT STARTED AGAIN BEFORE AN INCIDENT OCCURRED. ALL EVENT WHERE UNDER 50 MPH, AND BETWEEN 0 MILES AND 36550 MILES ON THE VEHICLE.
Additional Notes:
START/STOP INDICATOR COMES ON AND VAN WILL SOME TIMES JUST SHUT OFF WHILE DRIVING OR WHILE STATIONARY. DEALERSHIPS HAVE REPLACED THE BATTERIES MAIN AND ESS BATTERY 4 TIMES IN 3 YEARS AND PROBLEM CONTINUES TO PERSIST. DATES OF OCCURRENCE, (STATIONARY) MARCH 9, 2018 (CAME OFF THE LOT WITH TWO DEAD BATTERIES), (STATIONARY) ANOTHER TIME DATE UNKNOWN, (MOVING CITY STREETS & STATIONARY) DECEMBER 5-12, 2019, AND (BOTH MOVING HIGHWAY & CITY STREET & STATIONARY) SEPTEMBER 7-15, 2020. (INCIDENT INFORMATION BELOW IS OF ONE OF THE MANY INCIDENTS. NO CRASHES EVERY, THE TIMES IT STOPPED WHILE DRIVING ON CITY STREETS, I WAS ABLE TO MOVE OVER OR GET IT STARTED AGAIN BEFORE AN INCIDENT OCCURRED. ALL EVENT WHERE UNDER 50 MPH, AND BETWEEN 0 MILES AND 36550 MILES ON THE VEHICLE.
Mfg Campaign: 11355114
Recall Date: Sep 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
START/STOP INDICATOR COMES ON AND VAN WILL SOME TIMES JUST SHUT OFF WHILE DRIVING OR WHILE STATIONARY. DEALERSHIPS HAVE REPLACED THE BATTERIES MAIN AND ESS BATTERY 4 TIMES IN 3 YEARS AND PROBLEM CONTINUES TO PERSIST. DATES OF OCCURRENCE, (STATIONARY) MARCH 9, 2018 (CAME OFF THE LOT WITH TWO DEAD BATTERIES), (STATIONARY) ANOTHER TIME DATE UNKNOWN, (MOVING CITY STREETS & STATIONARY) DECEMBER 5-12, 2019, AND (BOTH MOVING HIGHWAY & CITY STREET & STATIONARY) SEPTEMBER 7-15, 2020. (INCIDENT INFORMATION BELOW IS OF ONE OF THE MANY INCIDENTS. NO CRASHES EVERY, THE TIMES IT STOPPED WHILE DRIVING ON CITY STREETS, I WAS ABLE TO MOVE OVER OR GET IT STARTED AGAIN BEFORE AN INCIDENT OCCURRED. ALL EVENT WHERE UNDER 50 MPH, AND BETWEEN 0 MILES AND 36550 MILES ON THE VEHICLE.
Corrective Action:
START/STOP INDICATOR COMES ON AND VAN WILL SOME TIMES JUST SHUT OFF WHILE DRIVING OR WHILE STATIONARY. DEALERSHIPS HAVE REPLACED THE BATTERIES MAIN AND ESS BATTERY 4 TIMES IN 3 YEARS AND PROBLEM CONTINUES TO PERSIST. DATES OF OCCURRENCE, (STATIONARY) MARCH 9, 2018 (CAME OFF THE LOT WITH TWO DEAD BATTERIES), (STATIONARY) ANOTHER TIME DATE UNKNOWN, (MOVING CITY STREETS & STATIONARY) DECEMBER 5-12, 2019, AND (BOTH MOVING HIGHWAY & CITY STREET & STATIONARY) SEPTEMBER 7-15, 2020. (INCIDENT INFORMATION BELOW IS OF ONE OF THE MANY INCIDENTS. NO CRASHES EVERY, THE TIMES IT STOPPED WHILE DRIVING ON CITY STREETS, I WAS ABLE TO MOVE OVER OR GET IT STARTED AGAIN BEFORE AN INCIDENT OCCURRED. ALL EVENT WHERE UNDER 50 MPH, AND BETWEEN 0 MILES AND 36550 MILES ON THE VEHICLE.
Additional Notes:
START/STOP INDICATOR COMES ON AND VAN WILL SOME TIMES JUST SHUT OFF WHILE DRIVING OR WHILE STATIONARY. DEALERSHIPS HAVE REPLACED THE BATTERIES MAIN AND ESS BATTERY 4 TIMES IN 3 YEARS AND PROBLEM CONTINUES TO PERSIST. DATES OF OCCURRENCE, (STATIONARY) MARCH 9, 2018 (CAME OFF THE LOT WITH TWO DEAD BATTERIES), (STATIONARY) ANOTHER TIME DATE UNKNOWN, (MOVING CITY STREETS & STATIONARY) DECEMBER 5-12, 2019, AND (BOTH MOVING HIGHWAY & CITY STREET & STATIONARY) SEPTEMBER 7-15, 2020. (INCIDENT INFORMATION BELOW IS OF ONE OF THE MANY INCIDENTS. NO CRASHES EVERY, THE TIMES IT STOPPED WHILE DRIVING ON CITY STREETS, I WAS ABLE TO MOVE OVER OR GET IT STARTED AGAIN BEFORE AN INCIDENT OCCURRED. ALL EVENT WHERE UNDER 50 MPH, AND BETWEEN 0 MILES AND 36550 MILES ON THE VEHICLE.
Mfg Campaign: 11355114
Recall Date: Sep 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
VEHICLE WAS PURCHASED NEW IN MARCH 2019 OFF THE SHOWROOM FLOOR FROM A DEALER IN MORTON, IL. IT HAD RADIO PROBLEMS FROM THE BEGINNING AND WAS NOTED ON MY FIRST SERVICE VISIT 6/4/19. THE RADIO WOULD FREEZE ON THE LOADING SCREEN AND NEVER OPERATE. I WAS TOLD TO WAIT FOR SOFTWARE UPDATES REGARDLESS OF THE AMOUNT OF PICTURES AND VIDEOS I SHOWED THE TEAM MEMBERS OF WHAT WAS GOING ON WITH THE RADIO FREEZING AND REBOOTING, NOT TO MENTION THE WI-FI ISSUES. FAST FORWARD TO JULY OF THIS YEAR AND THE WHOLE RADIO AND ASSOCIATED SAFETY FEATURES WENT OUT. I WAS DRIVING 1,000 MILES FROM MY NEW HOUSE IN NC BACK TO IL FOR A VISIT AND 90 MINUTES INTO THE DRIVE THE RADIO AND CLIMATE CONTROLS ALL WENT OUT. I WAS THEN DRIVING IN THE RAIN, IN THE MOUNTAINS, WITHOUT A WAY TO DEFOG MY WINDSHIELD. I'M VERY FAMILIAR WILL PULLING THE FUSE TO RESET THE RADIO (AS NOTED IN OTHER SERVICE VISITS), BUT EVEN THAT DIDN'T FIX IT THIS TIME. FOR MUCH OF THE DRIVE I HAD HEAT INSTEAD OF AC IN THE DRIVER'S AREA. CAMERAS WERE NOT FUNCTIONAL DURING THIS TIME AND THE LANE ASSIST AND CROSS TRAFFIC ALERT WAS INTERMITTENT. I ARRIVED TO CENTRAL IL LATE AT NIGHT ON THURSDAY, JULY 23RD, NOW 600 MILES OUTSIDE THE 36K WARRANTY. I BROUGHT THE VEHICLE IN TO PULL CODES ON FRIDAY, AS INSTRUCTED. I WAS TOLD NO ONE COULD HELP ME AT THAT POINT AND TO JUST COME FOR MY OIL CHANGE ON THE 29TH. ON THE 29TH, MY COMMENT ON THE RADIO WASN'T EVEN ACKNOWLEDGE BY THE SERVICE REP AND THERE ARE NO NOTES ON THE SERVICE RECEIPT ABOUT IT. ON FRIDAY, AUGUST 28TH, THE RADIO STARTED REBOOTING EVERY 3 TO 4 MINUTES. I HAVE NO USE OF SAFETY FEATURES OR CAMERAS. THE BATTERY THEN DIED FROM REBOOTING THE COMPUTERS REGARDLESS OF OPERATION. BOTH SLIDING DOORS WERE DISABLED. THE BACK HATCH DOESN'T OPEN AT ALL. UCONNECT SAFETY LOCATION FEATURES WERE NOT WORKING.
Corrective Action:
VEHICLE WAS PURCHASED NEW IN MARCH 2019 OFF THE SHOWROOM FLOOR FROM A DEALER IN MORTON, IL. IT HAD RADIO PROBLEMS FROM THE BEGINNING AND WAS NOTED ON MY FIRST SERVICE VISIT 6/4/19. THE RADIO WOULD FREEZE ON THE LOADING SCREEN AND NEVER OPERATE. I WAS TOLD TO WAIT FOR SOFTWARE UPDATES REGARDLESS OF THE AMOUNT OF PICTURES AND VIDEOS I SHOWED THE TEAM MEMBERS OF WHAT WAS GOING ON WITH THE RADIO FREEZING AND REBOOTING, NOT TO MENTION THE WI-FI ISSUES. FAST FORWARD TO JULY OF THIS YEAR AND THE WHOLE RADIO AND ASSOCIATED SAFETY FEATURES WENT OUT. I WAS DRIVING 1,000 MILES FROM MY NEW HOUSE IN NC BACK TO IL FOR A VISIT AND 90 MINUTES INTO THE DRIVE THE RADIO AND CLIMATE CONTROLS ALL WENT OUT. I WAS THEN DRIVING IN THE RAIN, IN THE MOUNTAINS, WITHOUT A WAY TO DEFOG MY WINDSHIELD. I'M VERY FAMILIAR WILL PULLING THE FUSE TO RESET THE RADIO (AS NOTED IN OTHER SERVICE VISITS), BUT EVEN THAT DIDN'T FIX IT THIS TIME. FOR MUCH OF THE DRIVE I HAD HEAT INSTEAD OF AC IN THE DRIVER'S AREA. CAMERAS WERE NOT FUNCTIONAL DURING THIS TIME AND THE LANE ASSIST AND CROSS TRAFFIC ALERT WAS INTERMITTENT. I ARRIVED TO CENTRAL IL LATE AT NIGHT ON THURSDAY, JULY 23RD, NOW 600 MILES OUTSIDE THE 36K WARRANTY. I BROUGHT THE VEHICLE IN TO PULL CODES ON FRIDAY, AS INSTRUCTED. I WAS TOLD NO ONE COULD HELP ME AT THAT POINT AND TO JUST COME FOR MY OIL CHANGE ON THE 29TH. ON THE 29TH, MY COMMENT ON THE RADIO WASN'T EVEN ACKNOWLEDGE BY THE SERVICE REP AND THERE ARE NO NOTES ON THE SERVICE RECEIPT ABOUT IT. ON FRIDAY, AUGUST 28TH, THE RADIO STARTED REBOOTING EVERY 3 TO 4 MINUTES. I HAVE NO USE OF SAFETY FEATURES OR CAMERAS. THE BATTERY THEN DIED FROM REBOOTING THE COMPUTERS REGARDLESS OF OPERATION. BOTH SLIDING DOORS WERE DISABLED. THE BACK HATCH DOESN'T OPEN AT ALL. UCONNECT SAFETY LOCATION FEATURES WERE NOT WORKING.
Additional Notes:
VEHICLE WAS PURCHASED NEW IN MARCH 2019 OFF THE SHOWROOM FLOOR FROM A DEALER IN MORTON, IL. IT HAD RADIO PROBLEMS FROM THE BEGINNING AND WAS NOTED ON MY FIRST SERVICE VISIT 6/4/19. THE RADIO WOULD FREEZE ON THE LOADING SCREEN AND NEVER OPERATE. I WAS TOLD TO WAIT FOR SOFTWARE UPDATES REGARDLESS OF THE AMOUNT OF PICTURES AND VIDEOS I SHOWED THE TEAM MEMBERS OF WHAT WAS GOING ON WITH THE RADIO FREEZING AND REBOOTING, NOT TO MENTION THE WI-FI ISSUES. FAST FORWARD TO JULY OF THIS YEAR AND THE WHOLE RADIO AND ASSOCIATED SAFETY FEATURES WENT OUT. I WAS DRIVING 1,000 MILES FROM MY NEW HOUSE IN NC BACK TO IL FOR A VISIT AND 90 MINUTES INTO THE DRIVE THE RADIO AND CLIMATE CONTROLS ALL WENT OUT. I WAS THEN DRIVING IN THE RAIN, IN THE MOUNTAINS, WITHOUT A WAY TO DEFOG MY WINDSHIELD. I'M VERY FAMILIAR WILL PULLING THE FUSE TO RESET THE RADIO (AS NOTED IN OTHER SERVICE VISITS), BUT EVEN THAT DIDN'T FIX IT THIS TIME. FOR MUCH OF THE DRIVE I HAD HEAT INSTEAD OF AC IN THE DRIVER'S AREA. CAMERAS WERE NOT FUNCTIONAL DURING THIS TIME AND THE LANE ASSIST AND CROSS TRAFFIC ALERT WAS INTERMITTENT. I ARRIVED TO CENTRAL IL LATE AT NIGHT ON THURSDAY, JULY 23RD, NOW 600 MILES OUTSIDE THE 36K WARRANTY. I BROUGHT THE VEHICLE IN TO PULL CODES ON FRIDAY, AS INSTRUCTED. I WAS TOLD NO ONE COULD HELP ME AT THAT POINT AND TO JUST COME FOR MY OIL CHANGE ON THE 29TH. ON THE 29TH, MY COMMENT ON THE RADIO WASN'T EVEN ACKNOWLEDGE BY THE SERVICE REP AND THERE ARE NO NOTES ON THE SERVICE RECEIPT ABOUT IT. ON FRIDAY, AUGUST 28TH, THE RADIO STARTED REBOOTING EVERY 3 TO 4 MINUTES. I HAVE NO USE OF SAFETY FEATURES OR CAMERAS. THE BATTERY THEN DIED FROM REBOOTING THE COMPUTERS REGARDLESS OF OPERATION. BOTH SLIDING DOORS WERE DISABLED. THE BACK HATCH DOESN'T OPEN AT ALL. UCONNECT SAFETY LOCATION FEATURES WERE NOT WORKING.
Mfg Campaign: 11353057
Recall Date: Sep 3, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE WAS PURCHASED NEW IN MARCH 2019 OFF THE SHOWROOM FLOOR FROM A DEALER IN MORTON, IL. IT HAD RADIO PROBLEMS FROM THE BEGINNING AND WAS NOTED ON MY FIRST SERVICE VISIT 6/4/19. THE RADIO WOULD FREEZE ON THE LOADING SCREEN AND NEVER OPERATE. I WAS TOLD TO WAIT FOR SOFTWARE UPDATES REGARDLESS OF THE AMOUNT OF PICTURES AND VIDEOS I SHOWED THE TEAM MEMBERS OF WHAT WAS GOING ON WITH THE RADIO FREEZING AND REBOOTING, NOT TO MENTION THE WI-FI ISSUES. FAST FORWARD TO JULY OF THIS YEAR AND THE WHOLE RADIO AND ASSOCIATED SAFETY FEATURES WENT OUT. I WAS DRIVING 1,000 MILES FROM MY NEW HOUSE IN NC BACK TO IL FOR A VISIT AND 90 MINUTES INTO THE DRIVE THE RADIO AND CLIMATE CONTROLS ALL WENT OUT. I WAS THEN DRIVING IN THE RAIN, IN THE MOUNTAINS, WITHOUT A WAY TO DEFOG MY WINDSHIELD. I'M VERY FAMILIAR WILL PULLING THE FUSE TO RESET THE RADIO (AS NOTED IN OTHER SERVICE VISITS), BUT EVEN THAT DIDN'T FIX IT THIS TIME. FOR MUCH OF THE DRIVE I HAD HEAT INSTEAD OF AC IN THE DRIVER'S AREA. CAMERAS WERE NOT FUNCTIONAL DURING THIS TIME AND THE LANE ASSIST AND CROSS TRAFFIC ALERT WAS INTERMITTENT. I ARRIVED TO CENTRAL IL LATE AT NIGHT ON THURSDAY, JULY 23RD, NOW 600 MILES OUTSIDE THE 36K WARRANTY. I BROUGHT THE VEHICLE IN TO PULL CODES ON FRIDAY, AS INSTRUCTED. I WAS TOLD NO ONE COULD HELP ME AT THAT POINT AND TO JUST COME FOR MY OIL CHANGE ON THE 29TH. ON THE 29TH, MY COMMENT ON THE RADIO WASN'T EVEN ACKNOWLEDGE BY THE SERVICE REP AND THERE ARE NO NOTES ON THE SERVICE RECEIPT ABOUT IT. ON FRIDAY, AUGUST 28TH, THE RADIO STARTED REBOOTING EVERY 3 TO 4 MINUTES. I HAVE NO USE OF SAFETY FEATURES OR CAMERAS. THE BATTERY THEN DIED FROM REBOOTING THE COMPUTERS REGARDLESS OF OPERATION. BOTH SLIDING DOORS WERE DISABLED. THE BACK HATCH DOESN'T OPEN AT ALL. UCONNECT SAFETY LOCATION FEATURES WERE NOT WORKING.
Corrective Action:
VEHICLE WAS PURCHASED NEW IN MARCH 2019 OFF THE SHOWROOM FLOOR FROM A DEALER IN MORTON, IL. IT HAD RADIO PROBLEMS FROM THE BEGINNING AND WAS NOTED ON MY FIRST SERVICE VISIT 6/4/19. THE RADIO WOULD FREEZE ON THE LOADING SCREEN AND NEVER OPERATE. I WAS TOLD TO WAIT FOR SOFTWARE UPDATES REGARDLESS OF THE AMOUNT OF PICTURES AND VIDEOS I SHOWED THE TEAM MEMBERS OF WHAT WAS GOING ON WITH THE RADIO FREEZING AND REBOOTING, NOT TO MENTION THE WI-FI ISSUES. FAST FORWARD TO JULY OF THIS YEAR AND THE WHOLE RADIO AND ASSOCIATED SAFETY FEATURES WENT OUT. I WAS DRIVING 1,000 MILES FROM MY NEW HOUSE IN NC BACK TO IL FOR A VISIT AND 90 MINUTES INTO THE DRIVE THE RADIO AND CLIMATE CONTROLS ALL WENT OUT. I WAS THEN DRIVING IN THE RAIN, IN THE MOUNTAINS, WITHOUT A WAY TO DEFOG MY WINDSHIELD. I'M VERY FAMILIAR WILL PULLING THE FUSE TO RESET THE RADIO (AS NOTED IN OTHER SERVICE VISITS), BUT EVEN THAT DIDN'T FIX IT THIS TIME. FOR MUCH OF THE DRIVE I HAD HEAT INSTEAD OF AC IN THE DRIVER'S AREA. CAMERAS WERE NOT FUNCTIONAL DURING THIS TIME AND THE LANE ASSIST AND CROSS TRAFFIC ALERT WAS INTERMITTENT. I ARRIVED TO CENTRAL IL LATE AT NIGHT ON THURSDAY, JULY 23RD, NOW 600 MILES OUTSIDE THE 36K WARRANTY. I BROUGHT THE VEHICLE IN TO PULL CODES ON FRIDAY, AS INSTRUCTED. I WAS TOLD NO ONE COULD HELP ME AT THAT POINT AND TO JUST COME FOR MY OIL CHANGE ON THE 29TH. ON THE 29TH, MY COMMENT ON THE RADIO WASN'T EVEN ACKNOWLEDGE BY THE SERVICE REP AND THERE ARE NO NOTES ON THE SERVICE RECEIPT ABOUT IT. ON FRIDAY, AUGUST 28TH, THE RADIO STARTED REBOOTING EVERY 3 TO 4 MINUTES. I HAVE NO USE OF SAFETY FEATURES OR CAMERAS. THE BATTERY THEN DIED FROM REBOOTING THE COMPUTERS REGARDLESS OF OPERATION. BOTH SLIDING DOORS WERE DISABLED. THE BACK HATCH DOESN'T OPEN AT ALL. UCONNECT SAFETY LOCATION FEATURES WERE NOT WORKING.
Additional Notes:
VEHICLE WAS PURCHASED NEW IN MARCH 2019 OFF THE SHOWROOM FLOOR FROM A DEALER IN MORTON, IL. IT HAD RADIO PROBLEMS FROM THE BEGINNING AND WAS NOTED ON MY FIRST SERVICE VISIT 6/4/19. THE RADIO WOULD FREEZE ON THE LOADING SCREEN AND NEVER OPERATE. I WAS TOLD TO WAIT FOR SOFTWARE UPDATES REGARDLESS OF THE AMOUNT OF PICTURES AND VIDEOS I SHOWED THE TEAM MEMBERS OF WHAT WAS GOING ON WITH THE RADIO FREEZING AND REBOOTING, NOT TO MENTION THE WI-FI ISSUES. FAST FORWARD TO JULY OF THIS YEAR AND THE WHOLE RADIO AND ASSOCIATED SAFETY FEATURES WENT OUT. I WAS DRIVING 1,000 MILES FROM MY NEW HOUSE IN NC BACK TO IL FOR A VISIT AND 90 MINUTES INTO THE DRIVE THE RADIO AND CLIMATE CONTROLS ALL WENT OUT. I WAS THEN DRIVING IN THE RAIN, IN THE MOUNTAINS, WITHOUT A WAY TO DEFOG MY WINDSHIELD. I'M VERY FAMILIAR WILL PULLING THE FUSE TO RESET THE RADIO (AS NOTED IN OTHER SERVICE VISITS), BUT EVEN THAT DIDN'T FIX IT THIS TIME. FOR MUCH OF THE DRIVE I HAD HEAT INSTEAD OF AC IN THE DRIVER'S AREA. CAMERAS WERE NOT FUNCTIONAL DURING THIS TIME AND THE LANE ASSIST AND CROSS TRAFFIC ALERT WAS INTERMITTENT. I ARRIVED TO CENTRAL IL LATE AT NIGHT ON THURSDAY, JULY 23RD, NOW 600 MILES OUTSIDE THE 36K WARRANTY. I BROUGHT THE VEHICLE IN TO PULL CODES ON FRIDAY, AS INSTRUCTED. I WAS TOLD NO ONE COULD HELP ME AT THAT POINT AND TO JUST COME FOR MY OIL CHANGE ON THE 29TH. ON THE 29TH, MY COMMENT ON THE RADIO WASN'T EVEN ACKNOWLEDGE BY THE SERVICE REP AND THERE ARE NO NOTES ON THE SERVICE RECEIPT ABOUT IT. ON FRIDAY, AUGUST 28TH, THE RADIO STARTED REBOOTING EVERY 3 TO 4 MINUTES. I HAVE NO USE OF SAFETY FEATURES OR CAMERAS. THE BATTERY THEN DIED FROM REBOOTING THE COMPUTERS REGARDLESS OF OPERATION. BOTH SLIDING DOORS WERE DISABLED. THE BACK HATCH DOESN'T OPEN AT ALL. UCONNECT SAFETY LOCATION FEATURES WERE NOT WORKING.
Mfg Campaign: 11353057
Recall Date: Sep 3, 2020
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