CHRYSLER PACIFICA 2018

Complete listing of complaints and recalls for this vehicle

1.1K
Complaints
18
Recalls

Complaints & Recalls

1.1K Complaints 18 Recalls

Official Safety Recalls - Important!

18 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 23V010000 SAFETY RECALL
67.1K Vehicles Affected
Recall Date: Jan 17, 2023
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

Potential Risk:
An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.
FREE Recall Solution:
Dealers will update the Power Inverter Module (PIM) software and, if necessary, update the instrument panel cluster (IPC) and the electronic control module (ECM) software, free of charge. FCA US will notify dealers and begin notifying owners on or about: 03/21/2023 for 2021 model year vehicles, 05/02/2023 for 2019-2020 model year vehicles, and 06/15/2023 for 2017-2018 model year vehicles. FCA began notifying owners on February 23, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03A.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: 03A
Notice Date: Feb 23, 2023
Recall Date: Jan 17, 2023
Chrysler (fca Us Llc)
NHTSA Campaign: 19V886000 SAFETY RECALL
20.4K Vehicles Affected
Recall Date: Dec 12, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Potential Risk:
The lingering rearview image can distract the driver, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: VE2
Notice Date: Jan 9, 2020
Recall Date: Dec 12, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V348000 SAFETY RECALL
198.7K Vehicles Affected
Recall Date: May 9, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

Potential Risk:
A loss of power steering assist or a stall can increase the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the battery ground surfaces, clean the contact surfaces as needed, and properly reassemble the ground connection, free of charge. The recall began May 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. FCA US' number for this recall is V53.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: V53
Notice Date: May 24, 2019
Recall Date: May 9, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V143000 SAFETY RECALL
47.8K Vehicles Affected
Recall Date: Feb 28, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.

Potential Risk:
A control arm separation could increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of charge. The recall began April 26, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V15.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: V15
Notice Date: Apr 26, 2019
Recall Date: Feb 28, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 18V524000 SAFETY RECALL
12.8K Vehicles Affected
Recall Date: Aug 9, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Potential Risk:
A vehicle stall can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: U87
Notice Date: Oct 2, 2018
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V493000 SAFETY RECALL
61 Vehicles Affected
Recall Date: Jul 26, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.

Potential Risk:
If the axle shaft disengages from the CV joint, the vehicle will have a loss of drive or allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the left or right halfshaft assembly, free of charge. The recall began September 18, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U80.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: U80
Notice Date: Sep 18, 2018
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V492000 SAFETY RECALL
5 Vehicles Affected
Recall Date: Jul 26, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

Potential Risk:
If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: U85
Notice Date: Aug 7, 2018
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V395000 SAFETY RECALL
240.2K Vehicles Affected
Recall Date: Jun 14, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

Potential Risk:
If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the MPR plug, free of charge. The recall began July 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U50.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: U50
Notice Date: Jul 9, 2018
Recall Date: Jun 14, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V332000 SAFETY RECALL
4.8M Vehicles Affected
Recall Date: May 17, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

Potential Risk:
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: U49,U59-U65,U68,U73
Notice Date: Jun 4, 2018
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 17V824000 SAFETY RECALL
61.8K Vehicles Affected
Recall Date: Dec 21, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.
FREE Recall Solution:
Chrysler will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began February 14, 2018. Owners may contact Chrysler customer service at 1-800-853-1403 or Kidde customer service service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Chrysler's number for this recall is T82.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: T82
Notice Date: Feb 14, 2018
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
NHTSA Campaign: 17V542000 SAFETY RECALL
47.9K Vehicles Affected
Recall Date: Aug 31, 2017
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.

Potential Risk:
Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will install a shorter second-row seat belt buckle, free of charge. The recall began October 26, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T54.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local CHRYSLER dealer to schedule your FREE recall repair.
Manufacturer: CHRYSLER
Mfg Campaign: T54
Notice Date: Oct 26, 2017
Recall Date: Aug 31, 2017

Consumer Complaints

1.1K Complaints
Chrysler (fca Us, Llc)
Campaign: 11322650 Other
Apr 23, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

2018 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO CLICKING NOISE COMING FROM RIGHT END OF VEHICLE. *LD *JS

Corrective Action:

2018 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO CLICKING NOISE COMING FROM RIGHT END OF VEHICLE. *LD *JS

Additional Notes:

2018 CHRYSLER PACIFICA. CONSUMER WRITES IN REGARDS TO CLICKING NOISE COMING FROM RIGHT END OF VEHICLE. *LD *JS

Manufacturer: CHRYSLER
Mfg Campaign: 11322650
Notice Date: Apr 23, 2020
Recall Date: Apr 23, 2020
Chrysler (fca Us, Llc)
Campaign: 11320159 Other
Apr 3, 2020
Defect Description:

ENGINE

Potential Consequences:

WE HAVE A 2018 PACIFICA WITH 10000 MILES AND ON 4-1-2020 THE CHECK ENGINE LIGHT CAME ON AS SOON AS IT WAS STARTED. WE PUT THE VAN IN REVERSE TO BACK OUT AND IT WOULDN'T GO INTO GEAR. ENDED UP PUTTING IT BACK INTO PARK AND TRIED REVERSE AGAIN AND IT JERKED INTO GEAR MOVING THE VAN. TOOK IT TO PROGRESSIVE DODGE CHRYSLER IN OHIO AND FOUND IT THEY NEED TO REPLACE THE TRANSMISSION VAVLE BODY AND ALSO SOMETHING WITH THE EMISSONS. HOW DOES SOMETHING LIKE THIS GO BAD SO FAST...

Corrective Action:

WE HAVE A 2018 PACIFICA WITH 10000 MILES AND ON 4-1-2020 THE CHECK ENGINE LIGHT CAME ON AS SOON AS IT WAS STARTED. WE PUT THE VAN IN REVERSE TO BACK OUT AND IT WOULDN'T GO INTO GEAR. ENDED UP PUTTING IT BACK INTO PARK AND TRIED REVERSE AGAIN AND IT JERKED INTO GEAR MOVING THE VAN. TOOK IT TO PROGRESSIVE DODGE CHRYSLER IN OHIO AND FOUND IT THEY NEED TO REPLACE THE TRANSMISSION VAVLE BODY AND ALSO SOMETHING WITH THE EMISSONS. HOW DOES SOMETHING LIKE THIS GO BAD SO FAST...

Additional Notes:

WE HAVE A 2018 PACIFICA WITH 10000 MILES AND ON 4-1-2020 THE CHECK ENGINE LIGHT CAME ON AS SOON AS IT WAS STARTED. WE PUT THE VAN IN REVERSE TO BACK OUT AND IT WOULDN'T GO INTO GEAR. ENDED UP PUTTING IT BACK INTO PARK AND TRIED REVERSE AGAIN AND IT JERKED INTO GEAR MOVING THE VAN. TOOK IT TO PROGRESSIVE DODGE CHRYSLER IN OHIO AND FOUND IT THEY NEED TO REPLACE THE TRANSMISSION VAVLE BODY AND ALSO SOMETHING WITH THE EMISSONS. HOW DOES SOMETHING LIKE THIS GO BAD SO FAST...

Manufacturer: CHRYSLER
Mfg Campaign: 11320159
Notice Date: Apr 3, 2020
Recall Date: Apr 3, 2020
Chrysler (fca Us, Llc)
Campaign: 11320159 Other
Apr 3, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

WE HAVE A 2018 PACIFICA WITH 10000 MILES AND ON 4-1-2020 THE CHECK ENGINE LIGHT CAME ON AS SOON AS IT WAS STARTED. WE PUT THE VAN IN REVERSE TO BACK OUT AND IT WOULDN'T GO INTO GEAR. ENDED UP PUTTING IT BACK INTO PARK AND TRIED REVERSE AGAIN AND IT JERKED INTO GEAR MOVING THE VAN. TOOK IT TO PROGRESSIVE DODGE CHRYSLER IN OHIO AND FOUND IT THEY NEED TO REPLACE THE TRANSMISSION VAVLE BODY AND ALSO SOMETHING WITH THE EMISSONS. HOW DOES SOMETHING LIKE THIS GO BAD SO FAST...

Corrective Action:

WE HAVE A 2018 PACIFICA WITH 10000 MILES AND ON 4-1-2020 THE CHECK ENGINE LIGHT CAME ON AS SOON AS IT WAS STARTED. WE PUT THE VAN IN REVERSE TO BACK OUT AND IT WOULDN'T GO INTO GEAR. ENDED UP PUTTING IT BACK INTO PARK AND TRIED REVERSE AGAIN AND IT JERKED INTO GEAR MOVING THE VAN. TOOK IT TO PROGRESSIVE DODGE CHRYSLER IN OHIO AND FOUND IT THEY NEED TO REPLACE THE TRANSMISSION VAVLE BODY AND ALSO SOMETHING WITH THE EMISSONS. HOW DOES SOMETHING LIKE THIS GO BAD SO FAST...

Additional Notes:

WE HAVE A 2018 PACIFICA WITH 10000 MILES AND ON 4-1-2020 THE CHECK ENGINE LIGHT CAME ON AS SOON AS IT WAS STARTED. WE PUT THE VAN IN REVERSE TO BACK OUT AND IT WOULDN'T GO INTO GEAR. ENDED UP PUTTING IT BACK INTO PARK AND TRIED REVERSE AGAIN AND IT JERKED INTO GEAR MOVING THE VAN. TOOK IT TO PROGRESSIVE DODGE CHRYSLER IN OHIO AND FOUND IT THEY NEED TO REPLACE THE TRANSMISSION VAVLE BODY AND ALSO SOMETHING WITH THE EMISSONS. HOW DOES SOMETHING LIKE THIS GO BAD SO FAST...

Manufacturer: CHRYSLER
Mfg Campaign: 11320159
Notice Date: Apr 3, 2020
Recall Date: Apr 3, 2020
Chrysler (fca Us, Llc)
Campaign: 11318326 Other
Mar 16, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND RESUMED NORMAL DRIVING. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V348000 (ELECTRICAL SYSTEM) AND THE VEHICLE WAS TAKEN TO TOM AHL CHRYSLER, DODGE, JEEP, RAM LOCATED AT (2525 ALLENTOWN RD LIMA, OH 45805) FOR THE RECALL REPAIR. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE OCCURRED. THE VEHICLE WAS THEN TAKEN TO LIBERTY CHRYSLER JEEP DODGE RAM LOCATED AT (12895 WORTHINGTON RD, PATASKALA, OH 43062), WHERE A SOFTWARE UPDATE WAS PERFORMED. THE VEHICLE WAS ALSO TAKEN TO BYERS CHRYSLER JEEP DODGE RAM LOCATED AT (465 S HAMILTON RD, COLUMBUS, OH 43213) BUT NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. THE VIN WAS NOT AVAILABLE. *BF CONSUMER HAS TRIED TO GET IT REPAIR SEVERAL TIMES.*JB

Corrective Action:

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND RESUMED NORMAL DRIVING. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V348000 (ELECTRICAL SYSTEM) AND THE VEHICLE WAS TAKEN TO TOM AHL CHRYSLER, DODGE, JEEP, RAM LOCATED AT (2525 ALLENTOWN RD LIMA, OH 45805) FOR THE RECALL REPAIR. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE OCCURRED. THE VEHICLE WAS THEN TAKEN TO LIBERTY CHRYSLER JEEP DODGE RAM LOCATED AT (12895 WORTHINGTON RD, PATASKALA, OH 43062), WHERE A SOFTWARE UPDATE WAS PERFORMED. THE VEHICLE WAS ALSO TAKEN TO BYERS CHRYSLER JEEP DODGE RAM LOCATED AT (465 S HAMILTON RD, COLUMBUS, OH 43213) BUT NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. THE VIN WAS NOT AVAILABLE. *BF CONSUMER HAS TRIED TO GET IT REPAIR SEVERAL TIMES.*JB

Additional Notes:

TL* THE CONTACT OWNS A 2018 CHRYSLER PACIFICA. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RESTARTED THE VEHICLE AND RESUMED NORMAL DRIVING. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V348000 (ELECTRICAL SYSTEM) AND THE VEHICLE WAS TAKEN TO TOM AHL CHRYSLER, DODGE, JEEP, RAM LOCATED AT (2525 ALLENTOWN RD LIMA, OH 45805) FOR THE RECALL REPAIR. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE OCCURRED. THE VEHICLE WAS THEN TAKEN TO LIBERTY CHRYSLER JEEP DODGE RAM LOCATED AT (12895 WORTHINGTON RD, PATASKALA, OH 43062), WHERE A SOFTWARE UPDATE WAS PERFORMED. THE VEHICLE WAS ALSO TAKEN TO BYERS CHRYSLER JEEP DODGE RAM LOCATED AT (465 S HAMILTON RD, COLUMBUS, OH 43213) BUT NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 25,000. THE VIN WAS NOT AVAILABLE. *BF CONSUMER HAS TRIED TO GET IT REPAIR SEVERAL TIMES.*JB

Manufacturer: CHRYSLER
Mfg Campaign: 11318326
Notice Date: Mar 16, 2020
Recall Date: Mar 16, 2020
Chrysler (fca Us, Llc)
Campaign: 11317622 Other
Mar 11, 2020
Defect Description:

STRUCTURE:BODY

Potential Consequences:

WATER ENTERING THROUGH FRONT SIDE OF MARKER LIGHT AND SHORTING OUT LIGHT AND CORRODING WIRING AND SWITCH. ALSO, BREAKING ACTIVE GRILLE SHUTTER. ALSO SHORTING OUT BULB FOR THE MARKER LIGHT.

Corrective Action:

WATER ENTERING THROUGH FRONT SIDE OF MARKER LIGHT AND SHORTING OUT LIGHT AND CORRODING WIRING AND SWITCH. ALSO, BREAKING ACTIVE GRILLE SHUTTER. ALSO SHORTING OUT BULB FOR THE MARKER LIGHT.

Additional Notes:

WATER ENTERING THROUGH FRONT SIDE OF MARKER LIGHT AND SHORTING OUT LIGHT AND CORRODING WIRING AND SWITCH. ALSO, BREAKING ACTIVE GRILLE SHUTTER. ALSO SHORTING OUT BULB FOR THE MARKER LIGHT.

Manufacturer: CHRYSLER
Mfg Campaign: 11317622
Notice Date: Mar 11, 2020
Recall Date: Mar 11, 2020
Chrysler (fca Us, Llc)
Campaign: 11317622 Other
Mar 11, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

WATER ENTERING THROUGH FRONT SIDE OF MARKER LIGHT AND SHORTING OUT LIGHT AND CORRODING WIRING AND SWITCH. ALSO, BREAKING ACTIVE GRILLE SHUTTER. ALSO SHORTING OUT BULB FOR THE MARKER LIGHT.

Corrective Action:

WATER ENTERING THROUGH FRONT SIDE OF MARKER LIGHT AND SHORTING OUT LIGHT AND CORRODING WIRING AND SWITCH. ALSO, BREAKING ACTIVE GRILLE SHUTTER. ALSO SHORTING OUT BULB FOR THE MARKER LIGHT.

Additional Notes:

WATER ENTERING THROUGH FRONT SIDE OF MARKER LIGHT AND SHORTING OUT LIGHT AND CORRODING WIRING AND SWITCH. ALSO, BREAKING ACTIVE GRILLE SHUTTER. ALSO SHORTING OUT BULB FOR THE MARKER LIGHT.

Manufacturer: CHRYSLER
Mfg Campaign: 11317622
Notice Date: Mar 11, 2020
Recall Date: Mar 11, 2020
Chrysler (fca Us, Llc)
Campaign: 11317622 Other
Mar 11, 2020
Defect Description:

ENGINE

Potential Consequences:

WATER ENTERING THROUGH FRONT SIDE OF MARKER LIGHT AND SHORTING OUT LIGHT AND CORRODING WIRING AND SWITCH. ALSO, BREAKING ACTIVE GRILLE SHUTTER. ALSO SHORTING OUT BULB FOR THE MARKER LIGHT.

Corrective Action:

WATER ENTERING THROUGH FRONT SIDE OF MARKER LIGHT AND SHORTING OUT LIGHT AND CORRODING WIRING AND SWITCH. ALSO, BREAKING ACTIVE GRILLE SHUTTER. ALSO SHORTING OUT BULB FOR THE MARKER LIGHT.

Additional Notes:

WATER ENTERING THROUGH FRONT SIDE OF MARKER LIGHT AND SHORTING OUT LIGHT AND CORRODING WIRING AND SWITCH. ALSO, BREAKING ACTIVE GRILLE SHUTTER. ALSO SHORTING OUT BULB FOR THE MARKER LIGHT.

Manufacturer: CHRYSLER
Mfg Campaign: 11317622
Notice Date: Mar 11, 2020
Recall Date: Mar 11, 2020
Chrysler (fca Us, Llc)
Campaign: 11315521 Other
Mar 2, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

I HAVE HAD SEVERAL INSTANCES OF MY CAR ACCELERATING FORWARD WHILE DRIVING THROUGH CITY TRAFFIC. IT ALMOST FEELS LIKE THE VEHICLE IS NOT PROPERLY CHANGING GEARS OR THE START STOP FEATURE IS MAKING THE VEHICLE STOP AND THEN START BY JUMPING FORWARD. IT IS A TERRIFYING FEELING WHEN YOU FEEL LIKE YOU DO NOT HAVE CONTROL OF THE CAR FOR A HALF SECOND WHEN IT DOES THIS. UNFORTUNATELY IT IS AN INTERMITTENT ISSUE AND I CANNOT REPLICATE IT ON COMMAND.

Corrective Action:

I HAVE HAD SEVERAL INSTANCES OF MY CAR ACCELERATING FORWARD WHILE DRIVING THROUGH CITY TRAFFIC. IT ALMOST FEELS LIKE THE VEHICLE IS NOT PROPERLY CHANGING GEARS OR THE START STOP FEATURE IS MAKING THE VEHICLE STOP AND THEN START BY JUMPING FORWARD. IT IS A TERRIFYING FEELING WHEN YOU FEEL LIKE YOU DO NOT HAVE CONTROL OF THE CAR FOR A HALF SECOND WHEN IT DOES THIS. UNFORTUNATELY IT IS AN INTERMITTENT ISSUE AND I CANNOT REPLICATE IT ON COMMAND.

Additional Notes:

I HAVE HAD SEVERAL INSTANCES OF MY CAR ACCELERATING FORWARD WHILE DRIVING THROUGH CITY TRAFFIC. IT ALMOST FEELS LIKE THE VEHICLE IS NOT PROPERLY CHANGING GEARS OR THE START STOP FEATURE IS MAKING THE VEHICLE STOP AND THEN START BY JUMPING FORWARD. IT IS A TERRIFYING FEELING WHEN YOU FEEL LIKE YOU DO NOT HAVE CONTROL OF THE CAR FOR A HALF SECOND WHEN IT DOES THIS. UNFORTUNATELY IT IS AN INTERMITTENT ISSUE AND I CANNOT REPLICATE IT ON COMMAND.

Manufacturer: CHRYSLER
Mfg Campaign: 11315521
Notice Date: Mar 2, 2020
Recall Date: Mar 2, 2020
Chrysler (fca Us, Llc)
Campaign: 11315521 Other
Mar 2, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I HAVE HAD SEVERAL INSTANCES OF MY CAR ACCELERATING FORWARD WHILE DRIVING THROUGH CITY TRAFFIC. IT ALMOST FEELS LIKE THE VEHICLE IS NOT PROPERLY CHANGING GEARS OR THE START STOP FEATURE IS MAKING THE VEHICLE STOP AND THEN START BY JUMPING FORWARD. IT IS A TERRIFYING FEELING WHEN YOU FEEL LIKE YOU DO NOT HAVE CONTROL OF THE CAR FOR A HALF SECOND WHEN IT DOES THIS. UNFORTUNATELY IT IS AN INTERMITTENT ISSUE AND I CANNOT REPLICATE IT ON COMMAND.

Corrective Action:

I HAVE HAD SEVERAL INSTANCES OF MY CAR ACCELERATING FORWARD WHILE DRIVING THROUGH CITY TRAFFIC. IT ALMOST FEELS LIKE THE VEHICLE IS NOT PROPERLY CHANGING GEARS OR THE START STOP FEATURE IS MAKING THE VEHICLE STOP AND THEN START BY JUMPING FORWARD. IT IS A TERRIFYING FEELING WHEN YOU FEEL LIKE YOU DO NOT HAVE CONTROL OF THE CAR FOR A HALF SECOND WHEN IT DOES THIS. UNFORTUNATELY IT IS AN INTERMITTENT ISSUE AND I CANNOT REPLICATE IT ON COMMAND.

Additional Notes:

I HAVE HAD SEVERAL INSTANCES OF MY CAR ACCELERATING FORWARD WHILE DRIVING THROUGH CITY TRAFFIC. IT ALMOST FEELS LIKE THE VEHICLE IS NOT PROPERLY CHANGING GEARS OR THE START STOP FEATURE IS MAKING THE VEHICLE STOP AND THEN START BY JUMPING FORWARD. IT IS A TERRIFYING FEELING WHEN YOU FEEL LIKE YOU DO NOT HAVE CONTROL OF THE CAR FOR A HALF SECOND WHEN IT DOES THIS. UNFORTUNATELY IT IS AN INTERMITTENT ISSUE AND I CANNOT REPLICATE IT ON COMMAND.

Manufacturer: CHRYSLER
Mfg Campaign: 11315521
Notice Date: Mar 2, 2020
Recall Date: Mar 2, 2020
Chrysler (fca Us, Llc)
Campaign: 11311635 Other
Feb 26, 2020
Defect Description:

ELECTRONIC STABILITY CONTROL (ESC)

Potential Consequences:

CAR WILL STALL OUT WHILE IT'S IN DRIVE, BUT BRAKING. YESTERDAY IT DID IT AS I WAS TURNING LEFT IN THE MIDDLE OF AN INTERSECTION. IT STALLED AND TURNED OFF THE ENGINE FLASHING 'FCW/ LANESENSE UNAVAILABLE RESTART REQUIRED.' I THEN WILL HAVE TO SHIFT TO PARK AND RESTART THE CAR. THIS HAS HAPPENED SEVERAL TIMES AND CHRYSLER HAS NOT FIXED THE ISSUE.

Corrective Action:

CAR WILL STALL OUT WHILE IT'S IN DRIVE, BUT BRAKING. YESTERDAY IT DID IT AS I WAS TURNING LEFT IN THE MIDDLE OF AN INTERSECTION. IT STALLED AND TURNED OFF THE ENGINE FLASHING 'FCW/ LANESENSE UNAVAILABLE RESTART REQUIRED.' I THEN WILL HAVE TO SHIFT TO PARK AND RESTART THE CAR. THIS HAS HAPPENED SEVERAL TIMES AND CHRYSLER HAS NOT FIXED THE ISSUE.

Additional Notes:

CAR WILL STALL OUT WHILE IT'S IN DRIVE, BUT BRAKING. YESTERDAY IT DID IT AS I WAS TURNING LEFT IN THE MIDDLE OF AN INTERSECTION. IT STALLED AND TURNED OFF THE ENGINE FLASHING 'FCW/ LANESENSE UNAVAILABLE RESTART REQUIRED.' I THEN WILL HAVE TO SHIFT TO PARK AND RESTART THE CAR. THIS HAS HAPPENED SEVERAL TIMES AND CHRYSLER HAS NOT FIXED THE ISSUE.

Manufacturer: CHRYSLER
Mfg Campaign: 11311635
Notice Date: Feb 26, 2020
Recall Date: Feb 26, 2020
Chrysler (fca Us, Llc)
Campaign: 11311635 Other
Feb 26, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

CAR WILL STALL OUT WHILE IT'S IN DRIVE, BUT BRAKING. YESTERDAY IT DID IT AS I WAS TURNING LEFT IN THE MIDDLE OF AN INTERSECTION. IT STALLED AND TURNED OFF THE ENGINE FLASHING 'FCW/ LANESENSE UNAVAILABLE RESTART REQUIRED.' I THEN WILL HAVE TO SHIFT TO PARK AND RESTART THE CAR. THIS HAS HAPPENED SEVERAL TIMES AND CHRYSLER HAS NOT FIXED THE ISSUE.

Corrective Action:

CAR WILL STALL OUT WHILE IT'S IN DRIVE, BUT BRAKING. YESTERDAY IT DID IT AS I WAS TURNING LEFT IN THE MIDDLE OF AN INTERSECTION. IT STALLED AND TURNED OFF THE ENGINE FLASHING 'FCW/ LANESENSE UNAVAILABLE RESTART REQUIRED.' I THEN WILL HAVE TO SHIFT TO PARK AND RESTART THE CAR. THIS HAS HAPPENED SEVERAL TIMES AND CHRYSLER HAS NOT FIXED THE ISSUE.

Additional Notes:

CAR WILL STALL OUT WHILE IT'S IN DRIVE, BUT BRAKING. YESTERDAY IT DID IT AS I WAS TURNING LEFT IN THE MIDDLE OF AN INTERSECTION. IT STALLED AND TURNED OFF THE ENGINE FLASHING 'FCW/ LANESENSE UNAVAILABLE RESTART REQUIRED.' I THEN WILL HAVE TO SHIFT TO PARK AND RESTART THE CAR. THIS HAS HAPPENED SEVERAL TIMES AND CHRYSLER HAS NOT FIXED THE ISSUE.

Manufacturer: CHRYSLER
Mfg Campaign: 11311635
Notice Date: Feb 26, 2020
Recall Date: Feb 26, 2020
Chrysler (fca Us, Llc)
Campaign: 11311635 Other
Feb 26, 2020
Defect Description:

ENGINE

Potential Consequences:

CAR WILL STALL OUT WHILE IT'S IN DRIVE, BUT BRAKING. YESTERDAY IT DID IT AS I WAS TURNING LEFT IN THE MIDDLE OF AN INTERSECTION. IT STALLED AND TURNED OFF THE ENGINE FLASHING 'FCW/ LANESENSE UNAVAILABLE RESTART REQUIRED.' I THEN WILL HAVE TO SHIFT TO PARK AND RESTART THE CAR. THIS HAS HAPPENED SEVERAL TIMES AND CHRYSLER HAS NOT FIXED THE ISSUE.

Corrective Action:

CAR WILL STALL OUT WHILE IT'S IN DRIVE, BUT BRAKING. YESTERDAY IT DID IT AS I WAS TURNING LEFT IN THE MIDDLE OF AN INTERSECTION. IT STALLED AND TURNED OFF THE ENGINE FLASHING 'FCW/ LANESENSE UNAVAILABLE RESTART REQUIRED.' I THEN WILL HAVE TO SHIFT TO PARK AND RESTART THE CAR. THIS HAS HAPPENED SEVERAL TIMES AND CHRYSLER HAS NOT FIXED THE ISSUE.

Additional Notes:

CAR WILL STALL OUT WHILE IT'S IN DRIVE, BUT BRAKING. YESTERDAY IT DID IT AS I WAS TURNING LEFT IN THE MIDDLE OF AN INTERSECTION. IT STALLED AND TURNED OFF THE ENGINE FLASHING 'FCW/ LANESENSE UNAVAILABLE RESTART REQUIRED.' I THEN WILL HAVE TO SHIFT TO PARK AND RESTART THE CAR. THIS HAS HAPPENED SEVERAL TIMES AND CHRYSLER HAS NOT FIXED THE ISSUE.

Manufacturer: CHRYSLER
Mfg Campaign: 11311635
Notice Date: Feb 26, 2020
Recall Date: Feb 26, 2020
Chrysler (fca Us, Llc)
Campaign: 11310950 Other
Feb 23, 2020
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

FIRST, THANKS FOR THIS OPPORTUNITY TO BRING UP MY CONCERNS REGARDING MY VEHICLE: I HAD THE FOLLOWING ISSUES WITH MY 2018 VEHICLE: 1. ON 20 FEB 20, VEHICLE WAS IN MOTION WHEN THE CHARGING SYSTEM LIGHT CAME UP REGARDING AN ISSUE WITH THE ELECTRICAL CHARGING SYSTEM. THE VEHICLE ALMOST TURNED OFF IN THE MIDDLE OF THE STREET. NOW THE OFF/ ON START IS NOT WORKING. 2. 9 MAY 19; VEHICLE WAS STATIONARY; ANOTHER RECALL REGARDING THE BATTERY GROUND THAT HAVE BEEN BUILT WITH A SEALER THAT IS USED DURING THE WIRE HARNESS MANUFACTURING PROCESS MAY ACCUMULATE ON THE WIRE HARNESS TAB WHICH MAY CAUSE A LOSS OF CLAMP LOAD IN THE BATTERY GROUND JOINT OVER TIME. 3. 23 MAY 18; FEW DAYS AFTER PURCHASED, THE VEHICLE WAS STATIONARY, THE RECALL WAS ABOUT FAULT HANDLING STRATEGY OF THE ENGINE CONTROL MODULE OR PCM SOFTWARE IN THE VEHICLE. I AM REALLY CONCERN BECAUSE THIS IS A NEW VEHICLE FROM 2018 AND IS THE VEHICLE UTILIZED FOR MY FAMILY ON A DAILY BASIS AND IN LESS THAN 2 YEARS AND IT HAS 2 RECALLS AND ONE MALFUNCTION. I AM REALLY WORRY ABOUT THE PERFORMANCE OF MY CHRYSLER PACIFICA, AND I AM REALLY CONCERN THAT ONE OF THIS DAYS THE VEHICLE LEFT MY FAMILY ON THE ROAD.

Corrective Action:

FIRST, THANKS FOR THIS OPPORTUNITY TO BRING UP MY CONCERNS REGARDING MY VEHICLE: I HAD THE FOLLOWING ISSUES WITH MY 2018 VEHICLE: 1. ON 20 FEB 20, VEHICLE WAS IN MOTION WHEN THE CHARGING SYSTEM LIGHT CAME UP REGARDING AN ISSUE WITH THE ELECTRICAL CHARGING SYSTEM. THE VEHICLE ALMOST TURNED OFF IN THE MIDDLE OF THE STREET. NOW THE OFF/ ON START IS NOT WORKING. 2. 9 MAY 19; VEHICLE WAS STATIONARY; ANOTHER RECALL REGARDING THE BATTERY GROUND THAT HAVE BEEN BUILT WITH A SEALER THAT IS USED DURING THE WIRE HARNESS MANUFACTURING PROCESS MAY ACCUMULATE ON THE WIRE HARNESS TAB WHICH MAY CAUSE A LOSS OF CLAMP LOAD IN THE BATTERY GROUND JOINT OVER TIME. 3. 23 MAY 18; FEW DAYS AFTER PURCHASED, THE VEHICLE WAS STATIONARY, THE RECALL WAS ABOUT FAULT HANDLING STRATEGY OF THE ENGINE CONTROL MODULE OR PCM SOFTWARE IN THE VEHICLE. I AM REALLY CONCERN BECAUSE THIS IS A NEW VEHICLE FROM 2018 AND IS THE VEHICLE UTILIZED FOR MY FAMILY ON A DAILY BASIS AND IN LESS THAN 2 YEARS AND IT HAS 2 RECALLS AND ONE MALFUNCTION. I AM REALLY WORRY ABOUT THE PERFORMANCE OF MY CHRYSLER PACIFICA, AND I AM REALLY CONCERN THAT ONE OF THIS DAYS THE VEHICLE LEFT MY FAMILY ON THE ROAD.

Additional Notes:

FIRST, THANKS FOR THIS OPPORTUNITY TO BRING UP MY CONCERNS REGARDING MY VEHICLE: I HAD THE FOLLOWING ISSUES WITH MY 2018 VEHICLE: 1. ON 20 FEB 20, VEHICLE WAS IN MOTION WHEN THE CHARGING SYSTEM LIGHT CAME UP REGARDING AN ISSUE WITH THE ELECTRICAL CHARGING SYSTEM. THE VEHICLE ALMOST TURNED OFF IN THE MIDDLE OF THE STREET. NOW THE OFF/ ON START IS NOT WORKING. 2. 9 MAY 19; VEHICLE WAS STATIONARY; ANOTHER RECALL REGARDING THE BATTERY GROUND THAT HAVE BEEN BUILT WITH A SEALER THAT IS USED DURING THE WIRE HARNESS MANUFACTURING PROCESS MAY ACCUMULATE ON THE WIRE HARNESS TAB WHICH MAY CAUSE A LOSS OF CLAMP LOAD IN THE BATTERY GROUND JOINT OVER TIME. 3. 23 MAY 18; FEW DAYS AFTER PURCHASED, THE VEHICLE WAS STATIONARY, THE RECALL WAS ABOUT FAULT HANDLING STRATEGY OF THE ENGINE CONTROL MODULE OR PCM SOFTWARE IN THE VEHICLE. I AM REALLY CONCERN BECAUSE THIS IS A NEW VEHICLE FROM 2018 AND IS THE VEHICLE UTILIZED FOR MY FAMILY ON A DAILY BASIS AND IN LESS THAN 2 YEARS AND IT HAS 2 RECALLS AND ONE MALFUNCTION. I AM REALLY WORRY ABOUT THE PERFORMANCE OF MY CHRYSLER PACIFICA, AND I AM REALLY CONCERN THAT ONE OF THIS DAYS THE VEHICLE LEFT MY FAMILY ON THE ROAD.

Manufacturer: CHRYSLER
Mfg Campaign: 11310950
Notice Date: Feb 23, 2020
Recall Date: Feb 23, 2020
Chrysler (fca Us, Llc)
Campaign: 11310950 Other
Feb 23, 2020
Defect Description:

ENGINE

Potential Consequences:

FIRST, THANKS FOR THIS OPPORTUNITY TO BRING UP MY CONCERNS REGARDING MY VEHICLE: I HAD THE FOLLOWING ISSUES WITH MY 2018 VEHICLE: 1. ON 20 FEB 20, VEHICLE WAS IN MOTION WHEN THE CHARGING SYSTEM LIGHT CAME UP REGARDING AN ISSUE WITH THE ELECTRICAL CHARGING SYSTEM. THE VEHICLE ALMOST TURNED OFF IN THE MIDDLE OF THE STREET. NOW THE OFF/ ON START IS NOT WORKING. 2. 9 MAY 19; VEHICLE WAS STATIONARY; ANOTHER RECALL REGARDING THE BATTERY GROUND THAT HAVE BEEN BUILT WITH A SEALER THAT IS USED DURING THE WIRE HARNESS MANUFACTURING PROCESS MAY ACCUMULATE ON THE WIRE HARNESS TAB WHICH MAY CAUSE A LOSS OF CLAMP LOAD IN THE BATTERY GROUND JOINT OVER TIME. 3. 23 MAY 18; FEW DAYS AFTER PURCHASED, THE VEHICLE WAS STATIONARY, THE RECALL WAS ABOUT FAULT HANDLING STRATEGY OF THE ENGINE CONTROL MODULE OR PCM SOFTWARE IN THE VEHICLE. I AM REALLY CONCERN BECAUSE THIS IS A NEW VEHICLE FROM 2018 AND IS THE VEHICLE UTILIZED FOR MY FAMILY ON A DAILY BASIS AND IN LESS THAN 2 YEARS AND IT HAS 2 RECALLS AND ONE MALFUNCTION. I AM REALLY WORRY ABOUT THE PERFORMANCE OF MY CHRYSLER PACIFICA, AND I AM REALLY CONCERN THAT ONE OF THIS DAYS THE VEHICLE LEFT MY FAMILY ON THE ROAD.

Corrective Action:

FIRST, THANKS FOR THIS OPPORTUNITY TO BRING UP MY CONCERNS REGARDING MY VEHICLE: I HAD THE FOLLOWING ISSUES WITH MY 2018 VEHICLE: 1. ON 20 FEB 20, VEHICLE WAS IN MOTION WHEN THE CHARGING SYSTEM LIGHT CAME UP REGARDING AN ISSUE WITH THE ELECTRICAL CHARGING SYSTEM. THE VEHICLE ALMOST TURNED OFF IN THE MIDDLE OF THE STREET. NOW THE OFF/ ON START IS NOT WORKING. 2. 9 MAY 19; VEHICLE WAS STATIONARY; ANOTHER RECALL REGARDING THE BATTERY GROUND THAT HAVE BEEN BUILT WITH A SEALER THAT IS USED DURING THE WIRE HARNESS MANUFACTURING PROCESS MAY ACCUMULATE ON THE WIRE HARNESS TAB WHICH MAY CAUSE A LOSS OF CLAMP LOAD IN THE BATTERY GROUND JOINT OVER TIME. 3. 23 MAY 18; FEW DAYS AFTER PURCHASED, THE VEHICLE WAS STATIONARY, THE RECALL WAS ABOUT FAULT HANDLING STRATEGY OF THE ENGINE CONTROL MODULE OR PCM SOFTWARE IN THE VEHICLE. I AM REALLY CONCERN BECAUSE THIS IS A NEW VEHICLE FROM 2018 AND IS THE VEHICLE UTILIZED FOR MY FAMILY ON A DAILY BASIS AND IN LESS THAN 2 YEARS AND IT HAS 2 RECALLS AND ONE MALFUNCTION. I AM REALLY WORRY ABOUT THE PERFORMANCE OF MY CHRYSLER PACIFICA, AND I AM REALLY CONCERN THAT ONE OF THIS DAYS THE VEHICLE LEFT MY FAMILY ON THE ROAD.

Additional Notes:

FIRST, THANKS FOR THIS OPPORTUNITY TO BRING UP MY CONCERNS REGARDING MY VEHICLE: I HAD THE FOLLOWING ISSUES WITH MY 2018 VEHICLE: 1. ON 20 FEB 20, VEHICLE WAS IN MOTION WHEN THE CHARGING SYSTEM LIGHT CAME UP REGARDING AN ISSUE WITH THE ELECTRICAL CHARGING SYSTEM. THE VEHICLE ALMOST TURNED OFF IN THE MIDDLE OF THE STREET. NOW THE OFF/ ON START IS NOT WORKING. 2. 9 MAY 19; VEHICLE WAS STATIONARY; ANOTHER RECALL REGARDING THE BATTERY GROUND THAT HAVE BEEN BUILT WITH A SEALER THAT IS USED DURING THE WIRE HARNESS MANUFACTURING PROCESS MAY ACCUMULATE ON THE WIRE HARNESS TAB WHICH MAY CAUSE A LOSS OF CLAMP LOAD IN THE BATTERY GROUND JOINT OVER TIME. 3. 23 MAY 18; FEW DAYS AFTER PURCHASED, THE VEHICLE WAS STATIONARY, THE RECALL WAS ABOUT FAULT HANDLING STRATEGY OF THE ENGINE CONTROL MODULE OR PCM SOFTWARE IN THE VEHICLE. I AM REALLY CONCERN BECAUSE THIS IS A NEW VEHICLE FROM 2018 AND IS THE VEHICLE UTILIZED FOR MY FAMILY ON A DAILY BASIS AND IN LESS THAN 2 YEARS AND IT HAS 2 RECALLS AND ONE MALFUNCTION. I AM REALLY WORRY ABOUT THE PERFORMANCE OF MY CHRYSLER PACIFICA, AND I AM REALLY CONCERN THAT ONE OF THIS DAYS THE VEHICLE LEFT MY FAMILY ON THE ROAD.

Manufacturer: CHRYSLER
Mfg Campaign: 11310950
Notice Date: Feb 23, 2020
Recall Date: Feb 23, 2020
Chrysler (fca Us, Llc)
Campaign: 11307040 Other
Feb 4, 2020
Defect Description:

ELECTRONIC STABILITY CONTROL (ESC)

Potential Consequences:

I RETURNED HOME FROM DRIVING A HALF AN HOUR IN MY VEHICLE AND WHEN I PUSHED THE START/STOP BUTTON TO TURN THE VEHICLE OFF IT WOULD NOT GO COMPLETELY OFF. THE ENGINE TURNED OFF BUT THE SENSORS AND RADIO WOULD NOT TURN OFF. NORMALLY IT SHUTS OFF WHEN YOU OPEN THE DOOR AND IT STILL WOULD NOT WORK. SO THEN I MESSED WITH THINGS A BIT AND MADE SURE ALL DOORS WERE SHUT. WHEN DOING SO THE BACK LEFT DOOR WOULD NOT LATCH ALL OF THE WAY. IT WOULD GO TO SHUT AND THE OPEN AGAIN BEFORE LATCHING.

Corrective Action:

I RETURNED HOME FROM DRIVING A HALF AN HOUR IN MY VEHICLE AND WHEN I PUSHED THE START/STOP BUTTON TO TURN THE VEHICLE OFF IT WOULD NOT GO COMPLETELY OFF. THE ENGINE TURNED OFF BUT THE SENSORS AND RADIO WOULD NOT TURN OFF. NORMALLY IT SHUTS OFF WHEN YOU OPEN THE DOOR AND IT STILL WOULD NOT WORK. SO THEN I MESSED WITH THINGS A BIT AND MADE SURE ALL DOORS WERE SHUT. WHEN DOING SO THE BACK LEFT DOOR WOULD NOT LATCH ALL OF THE WAY. IT WOULD GO TO SHUT AND THE OPEN AGAIN BEFORE LATCHING.

Additional Notes:

I RETURNED HOME FROM DRIVING A HALF AN HOUR IN MY VEHICLE AND WHEN I PUSHED THE START/STOP BUTTON TO TURN THE VEHICLE OFF IT WOULD NOT GO COMPLETELY OFF. THE ENGINE TURNED OFF BUT THE SENSORS AND RADIO WOULD NOT TURN OFF. NORMALLY IT SHUTS OFF WHEN YOU OPEN THE DOOR AND IT STILL WOULD NOT WORK. SO THEN I MESSED WITH THINGS A BIT AND MADE SURE ALL DOORS WERE SHUT. WHEN DOING SO THE BACK LEFT DOOR WOULD NOT LATCH ALL OF THE WAY. IT WOULD GO TO SHUT AND THE OPEN AGAIN BEFORE LATCHING.

Manufacturer: CHRYSLER
Mfg Campaign: 11307040
Notice Date: Feb 4, 2020
Recall Date: Feb 4, 2020
Chrysler (fca Us, Llc)
Campaign: 11307040 Other
Feb 4, 2020
Defect Description:

ENGINE

Potential Consequences:

I RETURNED HOME FROM DRIVING A HALF AN HOUR IN MY VEHICLE AND WHEN I PUSHED THE START/STOP BUTTON TO TURN THE VEHICLE OFF IT WOULD NOT GO COMPLETELY OFF. THE ENGINE TURNED OFF BUT THE SENSORS AND RADIO WOULD NOT TURN OFF. NORMALLY IT SHUTS OFF WHEN YOU OPEN THE DOOR AND IT STILL WOULD NOT WORK. SO THEN I MESSED WITH THINGS A BIT AND MADE SURE ALL DOORS WERE SHUT. WHEN DOING SO THE BACK LEFT DOOR WOULD NOT LATCH ALL OF THE WAY. IT WOULD GO TO SHUT AND THE OPEN AGAIN BEFORE LATCHING.

Corrective Action:

I RETURNED HOME FROM DRIVING A HALF AN HOUR IN MY VEHICLE AND WHEN I PUSHED THE START/STOP BUTTON TO TURN THE VEHICLE OFF IT WOULD NOT GO COMPLETELY OFF. THE ENGINE TURNED OFF BUT THE SENSORS AND RADIO WOULD NOT TURN OFF. NORMALLY IT SHUTS OFF WHEN YOU OPEN THE DOOR AND IT STILL WOULD NOT WORK. SO THEN I MESSED WITH THINGS A BIT AND MADE SURE ALL DOORS WERE SHUT. WHEN DOING SO THE BACK LEFT DOOR WOULD NOT LATCH ALL OF THE WAY. IT WOULD GO TO SHUT AND THE OPEN AGAIN BEFORE LATCHING.

Additional Notes:

I RETURNED HOME FROM DRIVING A HALF AN HOUR IN MY VEHICLE AND WHEN I PUSHED THE START/STOP BUTTON TO TURN THE VEHICLE OFF IT WOULD NOT GO COMPLETELY OFF. THE ENGINE TURNED OFF BUT THE SENSORS AND RADIO WOULD NOT TURN OFF. NORMALLY IT SHUTS OFF WHEN YOU OPEN THE DOOR AND IT STILL WOULD NOT WORK. SO THEN I MESSED WITH THINGS A BIT AND MADE SURE ALL DOORS WERE SHUT. WHEN DOING SO THE BACK LEFT DOOR WOULD NOT LATCH ALL OF THE WAY. IT WOULD GO TO SHUT AND THE OPEN AGAIN BEFORE LATCHING.

Manufacturer: CHRYSLER
Mfg Campaign: 11307040
Notice Date: Feb 4, 2020
Recall Date: Feb 4, 2020
Chrysler (fca Us, Llc)
Campaign: 11306853 Other
Feb 3, 2020
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

STOP/START SYSTEM FAILURE. WHILE WAITING BEHIND A SCHOOLBUS THE START/STOP SYSTEM INITIATED. WHEN I ATTEMPTED TO PRESS THE GAS THE CAR STOPPED - GEAR SHIFTER WAS LOCKED AND WOULD NOT ALLOW ME TO MOVE IT EVEN TO NEUTRAL. THE D GEAR WAS BLINKING BLUE AND I WAS UNABLE TO EITHER BRAKE, ACCELERATE, OR TURN THE VEHICLE OFF. THIS CAUSED A VERY DANGEROUS/HAZARDOUS SITUATION WHEN IN TRAFFIC. EVENTUALLY - I WAS ABLE TO RESTART THE VEHICLE AND DISABLE THE STOP/START SYSTEM.

Corrective Action:

STOP/START SYSTEM FAILURE. WHILE WAITING BEHIND A SCHOOLBUS THE START/STOP SYSTEM INITIATED. WHEN I ATTEMPTED TO PRESS THE GAS THE CAR STOPPED - GEAR SHIFTER WAS LOCKED AND WOULD NOT ALLOW ME TO MOVE IT EVEN TO NEUTRAL. THE D GEAR WAS BLINKING BLUE AND I WAS UNABLE TO EITHER BRAKE, ACCELERATE, OR TURN THE VEHICLE OFF. THIS CAUSED A VERY DANGEROUS/HAZARDOUS SITUATION WHEN IN TRAFFIC. EVENTUALLY - I WAS ABLE TO RESTART THE VEHICLE AND DISABLE THE STOP/START SYSTEM.

Additional Notes:

STOP/START SYSTEM FAILURE. WHILE WAITING BEHIND A SCHOOLBUS THE START/STOP SYSTEM INITIATED. WHEN I ATTEMPTED TO PRESS THE GAS THE CAR STOPPED - GEAR SHIFTER WAS LOCKED AND WOULD NOT ALLOW ME TO MOVE IT EVEN TO NEUTRAL. THE D GEAR WAS BLINKING BLUE AND I WAS UNABLE TO EITHER BRAKE, ACCELERATE, OR TURN THE VEHICLE OFF. THIS CAUSED A VERY DANGEROUS/HAZARDOUS SITUATION WHEN IN TRAFFIC. EVENTUALLY - I WAS ABLE TO RESTART THE VEHICLE AND DISABLE THE STOP/START SYSTEM.

Manufacturer: CHRYSLER
Mfg Campaign: 11306853
Notice Date: Feb 3, 2020
Recall Date: Feb 3, 2020
Chrysler (fca Us, Llc)
Campaign: 11306229 Other
Jan 31, 2020
Defect Description:

ELECTRONIC STABILITY CONTROL (ESC)

Potential Consequences:

MY ENGINE SHUTS OFF WHEN IT IS IDLE. THE START/STOP BATTERY WAS REPLACED 5 MONTHS AGO.

Corrective Action:

MY ENGINE SHUTS OFF WHEN IT IS IDLE. THE START/STOP BATTERY WAS REPLACED 5 MONTHS AGO.

Additional Notes:

MY ENGINE SHUTS OFF WHEN IT IS IDLE. THE START/STOP BATTERY WAS REPLACED 5 MONTHS AGO.

Manufacturer: CHRYSLER
Mfg Campaign: 11306229
Notice Date: Jan 31, 2020
Recall Date: Jan 31, 2020
Chrysler (fca Us, Llc)
Campaign: 11306229 Other
Jan 31, 2020
Defect Description:

ENGINE

Potential Consequences:

MY ENGINE SHUTS OFF WHEN IT IS IDLE. THE START/STOP BATTERY WAS REPLACED 5 MONTHS AGO.

Corrective Action:

MY ENGINE SHUTS OFF WHEN IT IS IDLE. THE START/STOP BATTERY WAS REPLACED 5 MONTHS AGO.

Additional Notes:

MY ENGINE SHUTS OFF WHEN IT IS IDLE. THE START/STOP BATTERY WAS REPLACED 5 MONTHS AGO.

Manufacturer: CHRYSLER
Mfg Campaign: 11306229
Notice Date: Jan 31, 2020
Recall Date: Jan 31, 2020
Chrysler (fca Us, Llc)
Campaign: 11306229 Other
Jan 31, 2020
Defect Description:

FUEL/PROPULSION SYSTEM

Potential Consequences:

MY ENGINE SHUTS OFF WHEN IT IS IDLE. THE START/STOP BATTERY WAS REPLACED 5 MONTHS AGO.

Corrective Action:

MY ENGINE SHUTS OFF WHEN IT IS IDLE. THE START/STOP BATTERY WAS REPLACED 5 MONTHS AGO.

Additional Notes:

MY ENGINE SHUTS OFF WHEN IT IS IDLE. THE START/STOP BATTERY WAS REPLACED 5 MONTHS AGO.

Manufacturer: CHRYSLER
Mfg Campaign: 11306229
Notice Date: Jan 31, 2020
Recall Date: Jan 31, 2020

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