Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Aug 13, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2013-2018 328d, 328d xDrive, 2014-2018 328d Sports Wagon, 328d xDrive Sports Wagon, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV, and 2014-2017 X5 xDrive35d SAV diesel vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. The EGR cooler may leak internally, causing coolant to mix with diesel engine soot, which could result in smoldering particles and a melting intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Nov 19, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2014-2018 328d, 328d xDrive, X5 xDrive35d, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, and 2015-2017 X3 xDrive28d vehicles. The high-pressure fuel pump may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Jul 29, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2013-2018 BMW 328d and 328d xDrive, 2014-2018 328d Sports Wagon and 328d xDrive Sports Wagon, 2014-2016 535d and 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV and 2014-2017 X5 xDrive35d SAV vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. If the EGR cooler leaks internally, the coolant can mix with diesel engine soot. The high EGR temperatures may result in these particles possibly smoldering and melting the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 25, 2018
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling one model year 2017 BMW X3 xDrive 28i vehicle manufactured on June 7, 2016. This vehicle has electronic power steering (EPS), and the contact pins on the EPS control unit may not have been welded properly resulting in increased resistance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 3, 2016
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain model year 2011-2017, X3 sDrive28i, X3 xDrive28i and X3 xDrive35i, vehicles manufactured July 2, 2010 to April 14, 2016, 2015-2017 X3 xDrive28d vehicles manufactured March 10, 2014 to March 31, 2016, and 2015-2017 x4 xDrive28i, X4 xDrive35i and X4 xDriveM40i vehicles manufactured March3, 2014 to April 15, 2016. The affected vehicles have lower anchor bars for securing child restraint seats that may become damaged when using the European-ISOFIX-type, rigid-style connector, child restraint system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 23, 2016
Consumer Complaints
133 ComplaintsBmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I WAS STOPPED AT A TRAFFIC LIGHT AND WITHOUT WARNING THE CAR ACCELERATED. I SIDESWIPED THE CAR IN FRONT OF ME AND PROCEED TO CROSS A 4 LANE HIGHWAY. I TRIED TO STOP BUT KEPT GOING , JUMPED A CURB GOT ON A GRASSY AREA DID A 360 TO A ROAD JUMPED BACK ON THE GRASS AND CAME TO REST IN SOME BUSHES AND WIRE FENCE. DAMAGE TO DRIVERS SIDE FRONT END. IHAVE PICTURES IN MY PHONE, BUT DON'T KNOW HOW TO ATTACH THEM TO THIS FORM?
Corrective Action:
I WAS STOPPED AT A TRAFFIC LIGHT AND WITHOUT WARNING THE CAR ACCELERATED. I SIDESWIPED THE CAR IN FRONT OF ME AND PROCEED TO CROSS A 4 LANE HIGHWAY. I TRIED TO STOP BUT KEPT GOING , JUMPED A CURB GOT ON A GRASSY AREA DID A 360 TO A ROAD JUMPED BACK ON THE GRASS AND CAME TO REST IN SOME BUSHES AND WIRE FENCE. DAMAGE TO DRIVERS SIDE FRONT END. IHAVE PICTURES IN MY PHONE, BUT DON'T KNOW HOW TO ATTACH THEM TO THIS FORM?
Additional Notes:
I WAS STOPPED AT A TRAFFIC LIGHT AND WITHOUT WARNING THE CAR ACCELERATED. I SIDESWIPED THE CAR IN FRONT OF ME AND PROCEED TO CROSS A 4 LANE HIGHWAY. I TRIED TO STOP BUT KEPT GOING , JUMPED A CURB GOT ON A GRASSY AREA DID A 360 TO A ROAD JUMPED BACK ON THE GRASS AND CAME TO REST IN SOME BUSHES AND WIRE FENCE. DAMAGE TO DRIVERS SIDE FRONT END. IHAVE PICTURES IN MY PHONE, BUT DON'T KNOW HOW TO ATTACH THEM TO THIS FORM?
Mfg Campaign: 11270125
Recall Date: Oct 22, 2019
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I WAS STOPPED AT A TRAFFIC LIGHT AND WITHOUT WARNING THE CAR ACCELERATED. I SIDESWIPED THE CAR IN FRONT OF ME AND PROCEED TO CROSS A 4 LANE HIGHWAY. I TRIED TO STOP BUT KEPT GOING , JUMPED A CURB GOT ON A GRASSY AREA DID A 360 TO A ROAD JUMPED BACK ON THE GRASS AND CAME TO REST IN SOME BUSHES AND WIRE FENCE. DAMAGE TO DRIVERS SIDE FRONT END. IHAVE PICTURES IN MY PHONE, BUT DON'T KNOW HOW TO ATTACH THEM TO THIS FORM?
Corrective Action:
I WAS STOPPED AT A TRAFFIC LIGHT AND WITHOUT WARNING THE CAR ACCELERATED. I SIDESWIPED THE CAR IN FRONT OF ME AND PROCEED TO CROSS A 4 LANE HIGHWAY. I TRIED TO STOP BUT KEPT GOING , JUMPED A CURB GOT ON A GRASSY AREA DID A 360 TO A ROAD JUMPED BACK ON THE GRASS AND CAME TO REST IN SOME BUSHES AND WIRE FENCE. DAMAGE TO DRIVERS SIDE FRONT END. IHAVE PICTURES IN MY PHONE, BUT DON'T KNOW HOW TO ATTACH THEM TO THIS FORM?
Additional Notes:
I WAS STOPPED AT A TRAFFIC LIGHT AND WITHOUT WARNING THE CAR ACCELERATED. I SIDESWIPED THE CAR IN FRONT OF ME AND PROCEED TO CROSS A 4 LANE HIGHWAY. I TRIED TO STOP BUT KEPT GOING , JUMPED A CURB GOT ON A GRASSY AREA DID A 360 TO A ROAD JUMPED BACK ON THE GRASS AND CAME TO REST IN SOME BUSHES AND WIRE FENCE. DAMAGE TO DRIVERS SIDE FRONT END. IHAVE PICTURES IN MY PHONE, BUT DON'T KNOW HOW TO ATTACH THEM TO THIS FORM?
Mfg Campaign: 11270125
Recall Date: Oct 22, 2019
Bmw Of North America, Llc
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
LEFT TURN SIGNAL MALFUNCTIONING WHILE DRIVING ON THE STREET AND HIGHWAY- WARNING MESSAGES OF MALFUNCTIONING OF TURN SIGNAL APPEARS ON PANEL. THIS ERROR OCCURRED TUESDAY AUGUST 20TH 2019, WILL BE TAKING CAR FOR REPAIR THIS WEEKEND.
Corrective Action:
LEFT TURN SIGNAL MALFUNCTIONING WHILE DRIVING ON THE STREET AND HIGHWAY- WARNING MESSAGES OF MALFUNCTIONING OF TURN SIGNAL APPEARS ON PANEL. THIS ERROR OCCURRED TUESDAY AUGUST 20TH 2019, WILL BE TAKING CAR FOR REPAIR THIS WEEKEND.
Additional Notes:
LEFT TURN SIGNAL MALFUNCTIONING WHILE DRIVING ON THE STREET AND HIGHWAY- WARNING MESSAGES OF MALFUNCTIONING OF TURN SIGNAL APPEARS ON PANEL. THIS ERROR OCCURRED TUESDAY AUGUST 20TH 2019, WILL BE TAKING CAR FOR REPAIR THIS WEEKEND.
Mfg Campaign: 11246149
Recall Date: Aug 24, 2019
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
TWICE ON RAINY DAYS, WHEN STOPPING ON A HILL AT A TRAFFIC LIGHT, THE BRAKES WOULD NOT HOLD. LUCKILY THE LIGHT CHANGED AND I DID NOT HIT THE CAR IN FRONT OF ME. I BROUGHT IT IN WITH ONCE,BUT NOTHING WAS "WRONG". I AM GOING TO TRY AGAIN THIS WEEK. I AM AFRAID TO DRIVE THE CAR IN THE RAIN.
Corrective Action:
TWICE ON RAINY DAYS, WHEN STOPPING ON A HILL AT A TRAFFIC LIGHT, THE BRAKES WOULD NOT HOLD. LUCKILY THE LIGHT CHANGED AND I DID NOT HIT THE CAR IN FRONT OF ME. I BROUGHT IT IN WITH ONCE,BUT NOTHING WAS "WRONG". I AM GOING TO TRY AGAIN THIS WEEK. I AM AFRAID TO DRIVE THE CAR IN THE RAIN.
Additional Notes:
TWICE ON RAINY DAYS, WHEN STOPPING ON A HILL AT A TRAFFIC LIGHT, THE BRAKES WOULD NOT HOLD. LUCKILY THE LIGHT CHANGED AND I DID NOT HIT THE CAR IN FRONT OF ME. I BROUGHT IT IN WITH ONCE,BUT NOTHING WAS "WRONG". I AM GOING TO TRY AGAIN THIS WEEK. I AM AFRAID TO DRIVE THE CAR IN THE RAIN.
Mfg Campaign: 11244109
Recall Date: Aug 15, 2019
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
DRIVING ON THE FREEWAY FOR APPROXIMATELY 40-50 MINUTES. TAKE EXIT, CRUISE TO OFF RAMP LIGHT, THE CAR IS IN MOTION AND THE BRAKES ARE APPLIED. THE CAR IN MOTION INITIALLY RESPONDS AND 3/4 OF THE WAY TO THE LIGHT (ALMOST AT INTERSECTION BRAKES FAIL, NO BRAKES AND THE CAR MAKES A CLICKING NOISE' SIMILAR TO WHEN A BATTERY IS ALMOST DEAD, BUT THE CAR IS ON, ELECTRICAL AND EVERYTHING SEEMS OK EXCEPT FOR THE BRAKES. THE RAMP IS AT AN INCLINE (UPHILL A LITTLE) SO THE CAR STOPS. THE CAR IS PARTIALLY IN THE INTERSECTION. THANKFULLY NO CAR IN FRONT OR CARS CROSSING THE INTERSECTION. THE CAR IS TURNED OFF AND BACK ON AND WE CONTINUE ANOTHER MILE TO OUR FINAL DESTINATION WITHOUT FURTHER PROBLEMS.
Corrective Action:
DRIVING ON THE FREEWAY FOR APPROXIMATELY 40-50 MINUTES. TAKE EXIT, CRUISE TO OFF RAMP LIGHT, THE CAR IS IN MOTION AND THE BRAKES ARE APPLIED. THE CAR IN MOTION INITIALLY RESPONDS AND 3/4 OF THE WAY TO THE LIGHT (ALMOST AT INTERSECTION BRAKES FAIL, NO BRAKES AND THE CAR MAKES A CLICKING NOISE' SIMILAR TO WHEN A BATTERY IS ALMOST DEAD, BUT THE CAR IS ON, ELECTRICAL AND EVERYTHING SEEMS OK EXCEPT FOR THE BRAKES. THE RAMP IS AT AN INCLINE (UPHILL A LITTLE) SO THE CAR STOPS. THE CAR IS PARTIALLY IN THE INTERSECTION. THANKFULLY NO CAR IN FRONT OR CARS CROSSING THE INTERSECTION. THE CAR IS TURNED OFF AND BACK ON AND WE CONTINUE ANOTHER MILE TO OUR FINAL DESTINATION WITHOUT FURTHER PROBLEMS.
Additional Notes:
DRIVING ON THE FREEWAY FOR APPROXIMATELY 40-50 MINUTES. TAKE EXIT, CRUISE TO OFF RAMP LIGHT, THE CAR IS IN MOTION AND THE BRAKES ARE APPLIED. THE CAR IN MOTION INITIALLY RESPONDS AND 3/4 OF THE WAY TO THE LIGHT (ALMOST AT INTERSECTION BRAKES FAIL, NO BRAKES AND THE CAR MAKES A CLICKING NOISE' SIMILAR TO WHEN A BATTERY IS ALMOST DEAD, BUT THE CAR IS ON, ELECTRICAL AND EVERYTHING SEEMS OK EXCEPT FOR THE BRAKES. THE RAMP IS AT AN INCLINE (UPHILL A LITTLE) SO THE CAR STOPS. THE CAR IS PARTIALLY IN THE INTERSECTION. THANKFULLY NO CAR IN FRONT OR CARS CROSSING THE INTERSECTION. THE CAR IS TURNED OFF AND BACK ON AND WE CONTINUE ANOTHER MILE TO OUR FINAL DESTINATION WITHOUT FURTHER PROBLEMS.
Mfg Campaign: 11228535
Recall Date: Jun 30, 2019
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 BMW X3. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. INSTEAD, THE VEHICLE LURCHED/ ACCELERATED FORWARD. THE FAILURE OCCURRED SIX TIMES. THE CONTACT PLACED BOTH FEET ON THE BRAKE PEDAL AND SHIFTED THE GEAR INTO NEUTRAL TO STOP THE VEHICLE. IN ADDITION, THE TACHOMETER REVVED TO HIGH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BMW OF AKRON (500 W EXCHANGE ST, AKRON, OH 44302, (330) 752-2224), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 14,200. *BF CONSUMER STATED 2ND INCIDENT OCCURED 1-31-19 AND 6-8-19 SAME AS DESCRIBED ABOVE- REPORTED TO BMW CORP IN NJ, NHTSA, AND BNW OF AKRON. ARRANGED FOR A LOANER. TOOK 2017 X3 ON 6/12 - RECEIVED REPORT OF NO PROBLEM IDENTIFIED (ATTACHED) ABOUT 15 OTHER SIMILAR COMPLAINTS REPORTED TO NHTSA FOR 2016, 17, 18 BMW X3. TOLD TO FOLLOWUP WITH DEALERSHIP. MY WIFE WAS A WITNESS TO THE 6-8-19 MAJOR INCIDENT AND WE BELIEVE THE VEHICLE HAS A PROBLEM THAT COULD NOT BE IDENTIFIED YET HAS THE POTENTIAL TO CAUSE A VERY SERIOUS IN LIFE OR DEATH. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 BMW X3. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. INSTEAD, THE VEHICLE LURCHED/ ACCELERATED FORWARD. THE FAILURE OCCURRED SIX TIMES. THE CONTACT PLACED BOTH FEET ON THE BRAKE PEDAL AND SHIFTED THE GEAR INTO NEUTRAL TO STOP THE VEHICLE. IN ADDITION, THE TACHOMETER REVVED TO HIGH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BMW OF AKRON (500 W EXCHANGE ST, AKRON, OH 44302, (330) 752-2224), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 14,200. *BF CONSUMER STATED 2ND INCIDENT OCCURED 1-31-19 AND 6-8-19 SAME AS DESCRIBED ABOVE- REPORTED TO BMW CORP IN NJ, NHTSA, AND BNW OF AKRON. ARRANGED FOR A LOANER. TOOK 2017 X3 ON 6/12 - RECEIVED REPORT OF NO PROBLEM IDENTIFIED (ATTACHED) ABOUT 15 OTHER SIMILAR COMPLAINTS REPORTED TO NHTSA FOR 2016, 17, 18 BMW X3. TOLD TO FOLLOWUP WITH DEALERSHIP. MY WIFE WAS A WITNESS TO THE 6-8-19 MAJOR INCIDENT AND WE BELIEVE THE VEHICLE HAS A PROBLEM THAT COULD NOT BE IDENTIFIED YET HAS THE POTENTIAL TO CAUSE A VERY SERIOUS IN LIFE OR DEATH. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 BMW X3. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. INSTEAD, THE VEHICLE LURCHED/ ACCELERATED FORWARD. THE FAILURE OCCURRED SIX TIMES. THE CONTACT PLACED BOTH FEET ON THE BRAKE PEDAL AND SHIFTED THE GEAR INTO NEUTRAL TO STOP THE VEHICLE. IN ADDITION, THE TACHOMETER REVVED TO HIGH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BMW OF AKRON (500 W EXCHANGE ST, AKRON, OH 44302, (330) 752-2224), BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 14,200. *BF CONSUMER STATED 2ND INCIDENT OCCURED 1-31-19 AND 6-8-19 SAME AS DESCRIBED ABOVE- REPORTED TO BMW CORP IN NJ, NHTSA, AND BNW OF AKRON. ARRANGED FOR A LOANER. TOOK 2017 X3 ON 6/12 - RECEIVED REPORT OF NO PROBLEM IDENTIFIED (ATTACHED) ABOUT 15 OTHER SIMILAR COMPLAINTS REPORTED TO NHTSA FOR 2016, 17, 18 BMW X3. TOLD TO FOLLOWUP WITH DEALERSHIP. MY WIFE WAS A WITNESS TO THE 6-8-19 MAJOR INCIDENT AND WE BELIEVE THE VEHICLE HAS A PROBLEM THAT COULD NOT BE IDENTIFIED YET HAS THE POTENTIAL TO CAUSE A VERY SERIOUS IN LIFE OR DEATH. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB
Mfg Campaign: 11218857
Recall Date: Jun 10, 2019
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE WINDSHIELD OF THIS VEHICLE SEEMS TO REPRESENT A SAFETY RISK. LAST WEEK, WE REPLACED THE WINDSHIELD DUE TO A SMALL CRACK FROM SMALL ROCK ON THE HIGHWAY. THE VEHICLE WAS PICKED UP FROM THE DEALER ON MONDAY AFTERNOON. ON WEDNESDAY AT ABOUT 11:00 AM, THE WINDSHIELD CRACKED AGAIN. I HAD TO TAKE TO THE DEALER AGAIN. I AM WONDERING ABOUT THE SAFETY OF THIS WINDSHIELD, WAS THERE QUALITY TEST PERFORMED ?
Corrective Action:
THE WINDSHIELD OF THIS VEHICLE SEEMS TO REPRESENT A SAFETY RISK. LAST WEEK, WE REPLACED THE WINDSHIELD DUE TO A SMALL CRACK FROM SMALL ROCK ON THE HIGHWAY. THE VEHICLE WAS PICKED UP FROM THE DEALER ON MONDAY AFTERNOON. ON WEDNESDAY AT ABOUT 11:00 AM, THE WINDSHIELD CRACKED AGAIN. I HAD TO TAKE TO THE DEALER AGAIN. I AM WONDERING ABOUT THE SAFETY OF THIS WINDSHIELD, WAS THERE QUALITY TEST PERFORMED ?
Additional Notes:
THE WINDSHIELD OF THIS VEHICLE SEEMS TO REPRESENT A SAFETY RISK. LAST WEEK, WE REPLACED THE WINDSHIELD DUE TO A SMALL CRACK FROM SMALL ROCK ON THE HIGHWAY. THE VEHICLE WAS PICKED UP FROM THE DEALER ON MONDAY AFTERNOON. ON WEDNESDAY AT ABOUT 11:00 AM, THE WINDSHIELD CRACKED AGAIN. I HAD TO TAKE TO THE DEALER AGAIN. I AM WONDERING ABOUT THE SAFETY OF THIS WINDSHIELD, WAS THERE QUALITY TEST PERFORMED ?
Mfg Campaign: 11192017
Recall Date: Mar 27, 2019
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
THIS COMPLAINT IS A FOLLOW-UP TO EARLIER COMPLAINT TO NHTSA 11129293. AS NOTED, I EXPERIENCED 3 REVVING INCIDENTS IN WHICH THE ENGINE ACCELERATED UNCONTROLLABLY TO OVER 7,000 RPM AND WAS DIFFICULT TO CONTROL. FORTUNATE, THE VEHICLE WAS STOPPED ON EACH OCCASION AND DID NOT SURGE AHEAD WHILE I PRESSED FIRMLY ON THE BRAKE AND SHIFTED TO NEUTRAL. THE REVVING STOPPED ON ITS OWN AFTER A SHORT TIME. IN EACH INSTANCE I DELIVERED THE VEHICLE TO A BMW DEALERSHIP--THE FIRST TIME IN SARASOTA, FL AND THEN TWICE IN ROCKVILLE, MD--AND BMW MECHANICS WERE UNABLE TO FIND ANY CAUSE OR FLAW. FOLLOWING THE THIRD EVENT, BMW OF NORTH AMERICA DESPATCHED AN ENGINEER TO ROCKVILLE FOR A COMPLETE EXAM ON OCTOBER 4, 2018. THE ENGINEER REPORTED THE VEHICLE TO BE IN PERFECT RUNNING CONDITION IN EVERY RESPECT. BASED ON THIS REPORT, BMW NA REFUSED MY REQUEST TO TERMINATE MY LEASE EARLY, WITHOUT PENALTY. IT ALSO DISMISSED MY PERSONAL VIEW THAT THE PROBLEM MIGHT BE A SOFTWARE GLITCH THAT THE ENGINEER OR BMW MECHANICS HAD BEEN UNABLE TO UNCOVER OR DUPLICATE. AS MY WIFE AND I WERE UNWILLING TO DRIVE A CAR ON PUBLIC ROADS THAT WE CONSIDERED TO HAVE A LIFE-THREATENING DEFECT, WE SUBMITTED TO BMW'S DEMAND THAT WE PAY OFF IN A LUMP SUM THE REMAINING TWO YEARS OF OUR LEASE THROUGH SEPTEMBER OF 2020, AMOUNTING TO OVER $17,000. BMW'S POLICY OF REFUSING TO ACCEPT RESPOSIBILITY FOR REVVING PROBLEMS UNDOUBTEDLY FORCES SOME DRIVERS TO KEEP DRIVING POTENTIALLY DANGEROUS VEHICLES, RISKING PUBLIC SAFETY. I AM ALSO APPALLED AT THE LIKELIHOOD THAT BMW HAS LEASED OR RESOLD THE SAME VEHICLE, THEREBY PROFITING TWICE FOR THE PERIOD OF MY TERMINATED LEASE, WHILE FAILING TO REVEAL THE CAR'S HISTORY OF REVVING TO THE NEW OWNER/DRIVER. I HAVE DOCUMENTS SUCH AS THE BMW ENGINEER'S REPORT, EMAIL CORRESPONDENCE WITH BMW OF NORTH AMERICA, ETC. UNETHICAL
Corrective Action:
THIS COMPLAINT IS A FOLLOW-UP TO EARLIER COMPLAINT TO NHTSA 11129293. AS NOTED, I EXPERIENCED 3 REVVING INCIDENTS IN WHICH THE ENGINE ACCELERATED UNCONTROLLABLY TO OVER 7,000 RPM AND WAS DIFFICULT TO CONTROL. FORTUNATE, THE VEHICLE WAS STOPPED ON EACH OCCASION AND DID NOT SURGE AHEAD WHILE I PRESSED FIRMLY ON THE BRAKE AND SHIFTED TO NEUTRAL. THE REVVING STOPPED ON ITS OWN AFTER A SHORT TIME. IN EACH INSTANCE I DELIVERED THE VEHICLE TO A BMW DEALERSHIP--THE FIRST TIME IN SARASOTA, FL AND THEN TWICE IN ROCKVILLE, MD--AND BMW MECHANICS WERE UNABLE TO FIND ANY CAUSE OR FLAW. FOLLOWING THE THIRD EVENT, BMW OF NORTH AMERICA DESPATCHED AN ENGINEER TO ROCKVILLE FOR A COMPLETE EXAM ON OCTOBER 4, 2018. THE ENGINEER REPORTED THE VEHICLE TO BE IN PERFECT RUNNING CONDITION IN EVERY RESPECT. BASED ON THIS REPORT, BMW NA REFUSED MY REQUEST TO TERMINATE MY LEASE EARLY, WITHOUT PENALTY. IT ALSO DISMISSED MY PERSONAL VIEW THAT THE PROBLEM MIGHT BE A SOFTWARE GLITCH THAT THE ENGINEER OR BMW MECHANICS HAD BEEN UNABLE TO UNCOVER OR DUPLICATE. AS MY WIFE AND I WERE UNWILLING TO DRIVE A CAR ON PUBLIC ROADS THAT WE CONSIDERED TO HAVE A LIFE-THREATENING DEFECT, WE SUBMITTED TO BMW'S DEMAND THAT WE PAY OFF IN A LUMP SUM THE REMAINING TWO YEARS OF OUR LEASE THROUGH SEPTEMBER OF 2020, AMOUNTING TO OVER $17,000. BMW'S POLICY OF REFUSING TO ACCEPT RESPOSIBILITY FOR REVVING PROBLEMS UNDOUBTEDLY FORCES SOME DRIVERS TO KEEP DRIVING POTENTIALLY DANGEROUS VEHICLES, RISKING PUBLIC SAFETY. I AM ALSO APPALLED AT THE LIKELIHOOD THAT BMW HAS LEASED OR RESOLD THE SAME VEHICLE, THEREBY PROFITING TWICE FOR THE PERIOD OF MY TERMINATED LEASE, WHILE FAILING TO REVEAL THE CAR'S HISTORY OF REVVING TO THE NEW OWNER/DRIVER. I HAVE DOCUMENTS SUCH AS THE BMW ENGINEER'S REPORT, EMAIL CORRESPONDENCE WITH BMW OF NORTH AMERICA, ETC. UNETHICAL
Additional Notes:
THIS COMPLAINT IS A FOLLOW-UP TO EARLIER COMPLAINT TO NHTSA 11129293. AS NOTED, I EXPERIENCED 3 REVVING INCIDENTS IN WHICH THE ENGINE ACCELERATED UNCONTROLLABLY TO OVER 7,000 RPM AND WAS DIFFICULT TO CONTROL. FORTUNATE, THE VEHICLE WAS STOPPED ON EACH OCCASION AND DID NOT SURGE AHEAD WHILE I PRESSED FIRMLY ON THE BRAKE AND SHIFTED TO NEUTRAL. THE REVVING STOPPED ON ITS OWN AFTER A SHORT TIME. IN EACH INSTANCE I DELIVERED THE VEHICLE TO A BMW DEALERSHIP--THE FIRST TIME IN SARASOTA, FL AND THEN TWICE IN ROCKVILLE, MD--AND BMW MECHANICS WERE UNABLE TO FIND ANY CAUSE OR FLAW. FOLLOWING THE THIRD EVENT, BMW OF NORTH AMERICA DESPATCHED AN ENGINEER TO ROCKVILLE FOR A COMPLETE EXAM ON OCTOBER 4, 2018. THE ENGINEER REPORTED THE VEHICLE TO BE IN PERFECT RUNNING CONDITION IN EVERY RESPECT. BASED ON THIS REPORT, BMW NA REFUSED MY REQUEST TO TERMINATE MY LEASE EARLY, WITHOUT PENALTY. IT ALSO DISMISSED MY PERSONAL VIEW THAT THE PROBLEM MIGHT BE A SOFTWARE GLITCH THAT THE ENGINEER OR BMW MECHANICS HAD BEEN UNABLE TO UNCOVER OR DUPLICATE. AS MY WIFE AND I WERE UNWILLING TO DRIVE A CAR ON PUBLIC ROADS THAT WE CONSIDERED TO HAVE A LIFE-THREATENING DEFECT, WE SUBMITTED TO BMW'S DEMAND THAT WE PAY OFF IN A LUMP SUM THE REMAINING TWO YEARS OF OUR LEASE THROUGH SEPTEMBER OF 2020, AMOUNTING TO OVER $17,000. BMW'S POLICY OF REFUSING TO ACCEPT RESPOSIBILITY FOR REVVING PROBLEMS UNDOUBTEDLY FORCES SOME DRIVERS TO KEEP DRIVING POTENTIALLY DANGEROUS VEHICLES, RISKING PUBLIC SAFETY. I AM ALSO APPALLED AT THE LIKELIHOOD THAT BMW HAS LEASED OR RESOLD THE SAME VEHICLE, THEREBY PROFITING TWICE FOR THE PERIOD OF MY TERMINATED LEASE, WHILE FAILING TO REVEAL THE CAR'S HISTORY OF REVVING TO THE NEW OWNER/DRIVER. I HAVE DOCUMENTS SUCH AS THE BMW ENGINEER'S REPORT, EMAIL CORRESPONDENCE WITH BMW OF NORTH AMERICA, ETC. UNETHICAL
Mfg Campaign: 11179777
Recall Date: Feb 13, 2019
Bmw Of North America, Llc
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
THIS COMPLAINT IS A FOLLOW-UP TO EARLIER COMPLAINT TO NHTSA 11129293. AS NOTED, I EXPERIENCED 3 REVVING INCIDENTS IN WHICH THE ENGINE ACCELERATED UNCONTROLLABLY TO OVER 7,000 RPM AND WAS DIFFICULT TO CONTROL. FORTUNATE, THE VEHICLE WAS STOPPED ON EACH OCCASION AND DID NOT SURGE AHEAD WHILE I PRESSED FIRMLY ON THE BRAKE AND SHIFTED TO NEUTRAL. THE REVVING STOPPED ON ITS OWN AFTER A SHORT TIME. IN EACH INSTANCE I DELIVERED THE VEHICLE TO A BMW DEALERSHIP--THE FIRST TIME IN SARASOTA, FL AND THEN TWICE IN ROCKVILLE, MD--AND BMW MECHANICS WERE UNABLE TO FIND ANY CAUSE OR FLAW. FOLLOWING THE THIRD EVENT, BMW OF NORTH AMERICA DESPATCHED AN ENGINEER TO ROCKVILLE FOR A COMPLETE EXAM ON OCTOBER 4, 2018. THE ENGINEER REPORTED THE VEHICLE TO BE IN PERFECT RUNNING CONDITION IN EVERY RESPECT. BASED ON THIS REPORT, BMW NA REFUSED MY REQUEST TO TERMINATE MY LEASE EARLY, WITHOUT PENALTY. IT ALSO DISMISSED MY PERSONAL VIEW THAT THE PROBLEM MIGHT BE A SOFTWARE GLITCH THAT THE ENGINEER OR BMW MECHANICS HAD BEEN UNABLE TO UNCOVER OR DUPLICATE. AS MY WIFE AND I WERE UNWILLING TO DRIVE A CAR ON PUBLIC ROADS THAT WE CONSIDERED TO HAVE A LIFE-THREATENING DEFECT, WE SUBMITTED TO BMW'S DEMAND THAT WE PAY OFF IN A LUMP SUM THE REMAINING TWO YEARS OF OUR LEASE THROUGH SEPTEMBER OF 2020, AMOUNTING TO OVER $17,000. BMW'S POLICY OF REFUSING TO ACCEPT RESPOSIBILITY FOR REVVING PROBLEMS UNDOUBTEDLY FORCES SOME DRIVERS TO KEEP DRIVING POTENTIALLY DANGEROUS VEHICLES, RISKING PUBLIC SAFETY. I AM ALSO APPALLED AT THE LIKELIHOOD THAT BMW HAS LEASED OR RESOLD THE SAME VEHICLE, THEREBY PROFITING TWICE FOR THE PERIOD OF MY TERMINATED LEASE, WHILE FAILING TO REVEAL THE CAR'S HISTORY OF REVVING TO THE NEW OWNER/DRIVER. I HAVE DOCUMENTS SUCH AS THE BMW ENGINEER'S REPORT, EMAIL CORRESPONDENCE WITH BMW OF NORTH AMERICA, ETC. UNETHICAL
Corrective Action:
THIS COMPLAINT IS A FOLLOW-UP TO EARLIER COMPLAINT TO NHTSA 11129293. AS NOTED, I EXPERIENCED 3 REVVING INCIDENTS IN WHICH THE ENGINE ACCELERATED UNCONTROLLABLY TO OVER 7,000 RPM AND WAS DIFFICULT TO CONTROL. FORTUNATE, THE VEHICLE WAS STOPPED ON EACH OCCASION AND DID NOT SURGE AHEAD WHILE I PRESSED FIRMLY ON THE BRAKE AND SHIFTED TO NEUTRAL. THE REVVING STOPPED ON ITS OWN AFTER A SHORT TIME. IN EACH INSTANCE I DELIVERED THE VEHICLE TO A BMW DEALERSHIP--THE FIRST TIME IN SARASOTA, FL AND THEN TWICE IN ROCKVILLE, MD--AND BMW MECHANICS WERE UNABLE TO FIND ANY CAUSE OR FLAW. FOLLOWING THE THIRD EVENT, BMW OF NORTH AMERICA DESPATCHED AN ENGINEER TO ROCKVILLE FOR A COMPLETE EXAM ON OCTOBER 4, 2018. THE ENGINEER REPORTED THE VEHICLE TO BE IN PERFECT RUNNING CONDITION IN EVERY RESPECT. BASED ON THIS REPORT, BMW NA REFUSED MY REQUEST TO TERMINATE MY LEASE EARLY, WITHOUT PENALTY. IT ALSO DISMISSED MY PERSONAL VIEW THAT THE PROBLEM MIGHT BE A SOFTWARE GLITCH THAT THE ENGINEER OR BMW MECHANICS HAD BEEN UNABLE TO UNCOVER OR DUPLICATE. AS MY WIFE AND I WERE UNWILLING TO DRIVE A CAR ON PUBLIC ROADS THAT WE CONSIDERED TO HAVE A LIFE-THREATENING DEFECT, WE SUBMITTED TO BMW'S DEMAND THAT WE PAY OFF IN A LUMP SUM THE REMAINING TWO YEARS OF OUR LEASE THROUGH SEPTEMBER OF 2020, AMOUNTING TO OVER $17,000. BMW'S POLICY OF REFUSING TO ACCEPT RESPOSIBILITY FOR REVVING PROBLEMS UNDOUBTEDLY FORCES SOME DRIVERS TO KEEP DRIVING POTENTIALLY DANGEROUS VEHICLES, RISKING PUBLIC SAFETY. I AM ALSO APPALLED AT THE LIKELIHOOD THAT BMW HAS LEASED OR RESOLD THE SAME VEHICLE, THEREBY PROFITING TWICE FOR THE PERIOD OF MY TERMINATED LEASE, WHILE FAILING TO REVEAL THE CAR'S HISTORY OF REVVING TO THE NEW OWNER/DRIVER. I HAVE DOCUMENTS SUCH AS THE BMW ENGINEER'S REPORT, EMAIL CORRESPONDENCE WITH BMW OF NORTH AMERICA, ETC. UNETHICAL
Additional Notes:
THIS COMPLAINT IS A FOLLOW-UP TO EARLIER COMPLAINT TO NHTSA 11129293. AS NOTED, I EXPERIENCED 3 REVVING INCIDENTS IN WHICH THE ENGINE ACCELERATED UNCONTROLLABLY TO OVER 7,000 RPM AND WAS DIFFICULT TO CONTROL. FORTUNATE, THE VEHICLE WAS STOPPED ON EACH OCCASION AND DID NOT SURGE AHEAD WHILE I PRESSED FIRMLY ON THE BRAKE AND SHIFTED TO NEUTRAL. THE REVVING STOPPED ON ITS OWN AFTER A SHORT TIME. IN EACH INSTANCE I DELIVERED THE VEHICLE TO A BMW DEALERSHIP--THE FIRST TIME IN SARASOTA, FL AND THEN TWICE IN ROCKVILLE, MD--AND BMW MECHANICS WERE UNABLE TO FIND ANY CAUSE OR FLAW. FOLLOWING THE THIRD EVENT, BMW OF NORTH AMERICA DESPATCHED AN ENGINEER TO ROCKVILLE FOR A COMPLETE EXAM ON OCTOBER 4, 2018. THE ENGINEER REPORTED THE VEHICLE TO BE IN PERFECT RUNNING CONDITION IN EVERY RESPECT. BASED ON THIS REPORT, BMW NA REFUSED MY REQUEST TO TERMINATE MY LEASE EARLY, WITHOUT PENALTY. IT ALSO DISMISSED MY PERSONAL VIEW THAT THE PROBLEM MIGHT BE A SOFTWARE GLITCH THAT THE ENGINEER OR BMW MECHANICS HAD BEEN UNABLE TO UNCOVER OR DUPLICATE. AS MY WIFE AND I WERE UNWILLING TO DRIVE A CAR ON PUBLIC ROADS THAT WE CONSIDERED TO HAVE A LIFE-THREATENING DEFECT, WE SUBMITTED TO BMW'S DEMAND THAT WE PAY OFF IN A LUMP SUM THE REMAINING TWO YEARS OF OUR LEASE THROUGH SEPTEMBER OF 2020, AMOUNTING TO OVER $17,000. BMW'S POLICY OF REFUSING TO ACCEPT RESPOSIBILITY FOR REVVING PROBLEMS UNDOUBTEDLY FORCES SOME DRIVERS TO KEEP DRIVING POTENTIALLY DANGEROUS VEHICLES, RISKING PUBLIC SAFETY. I AM ALSO APPALLED AT THE LIKELIHOOD THAT BMW HAS LEASED OR RESOLD THE SAME VEHICLE, THEREBY PROFITING TWICE FOR THE PERIOD OF MY TERMINATED LEASE, WHILE FAILING TO REVEAL THE CAR'S HISTORY OF REVVING TO THE NEW OWNER/DRIVER. I HAVE DOCUMENTS SUCH AS THE BMW ENGINEER'S REPORT, EMAIL CORRESPONDENCE WITH BMW OF NORTH AMERICA, ETC. UNETHICAL
Mfg Campaign: 11179777
Recall Date: Feb 13, 2019
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 BMW X3. WHILE DRIVING APPROXIMATELY 20 MPH UPHILL, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO PARK AVE BMW (530 HUYLER STREET, SOUTH HACKENSACK, NJ 07606) WHERE IT WAS DIAGNOSED THAT THE FUEL DELIVERY MODULE UNDER THE REAR SEAT GOT WET AND SHORTED OUT. AS A RESULT, FUEL WAS NOT BEING DELIVERED TO THE ENGINE. THE NIGHT BEFORE, THE CONTACT STATED THAT THERE WAS A COOLER IN THE REAR SEAT THAT TILTED AND SPILLED WATER AND ICE ONTO THE REAR SEAT. THE SEAT WAS IMMEDIATELY CLEANED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,441.
Corrective Action:
TL* THE CONTACT OWNS A 2017 BMW X3. WHILE DRIVING APPROXIMATELY 20 MPH UPHILL, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO PARK AVE BMW (530 HUYLER STREET, SOUTH HACKENSACK, NJ 07606) WHERE IT WAS DIAGNOSED THAT THE FUEL DELIVERY MODULE UNDER THE REAR SEAT GOT WET AND SHORTED OUT. AS A RESULT, FUEL WAS NOT BEING DELIVERED TO THE ENGINE. THE NIGHT BEFORE, THE CONTACT STATED THAT THERE WAS A COOLER IN THE REAR SEAT THAT TILTED AND SPILLED WATER AND ICE ONTO THE REAR SEAT. THE SEAT WAS IMMEDIATELY CLEANED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,441.
Additional Notes:
TL* THE CONTACT OWNS A 2017 BMW X3. WHILE DRIVING APPROXIMATELY 20 MPH UPHILL, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO PARK AVE BMW (530 HUYLER STREET, SOUTH HACKENSACK, NJ 07606) WHERE IT WAS DIAGNOSED THAT THE FUEL DELIVERY MODULE UNDER THE REAR SEAT GOT WET AND SHORTED OUT. AS A RESULT, FUEL WAS NOT BEING DELIVERED TO THE ENGINE. THE NIGHT BEFORE, THE CONTACT STATED THAT THERE WAS A COOLER IN THE REAR SEAT THAT TILTED AND SPILLED WATER AND ICE ONTO THE REAR SEAT. THE SEAT WAS IMMEDIATELY CLEANED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,441.
Mfg Campaign: 11150181
Recall Date: Nov 8, 2018
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 BMW X3. WHILE DRIVING APPROXIMATELY 20 MPH UPHILL, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO PARK AVE BMW (530 HUYLER STREET, SOUTH HACKENSACK, NJ 07606) WHERE IT WAS DIAGNOSED THAT THE FUEL DELIVERY MODULE UNDER THE REAR SEAT GOT WET AND SHORTED OUT. AS A RESULT, FUEL WAS NOT BEING DELIVERED TO THE ENGINE. THE NIGHT BEFORE, THE CONTACT STATED THAT THERE WAS A COOLER IN THE REAR SEAT THAT TILTED AND SPILLED WATER AND ICE ONTO THE REAR SEAT. THE SEAT WAS IMMEDIATELY CLEANED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,441.
Corrective Action:
TL* THE CONTACT OWNS A 2017 BMW X3. WHILE DRIVING APPROXIMATELY 20 MPH UPHILL, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO PARK AVE BMW (530 HUYLER STREET, SOUTH HACKENSACK, NJ 07606) WHERE IT WAS DIAGNOSED THAT THE FUEL DELIVERY MODULE UNDER THE REAR SEAT GOT WET AND SHORTED OUT. AS A RESULT, FUEL WAS NOT BEING DELIVERED TO THE ENGINE. THE NIGHT BEFORE, THE CONTACT STATED THAT THERE WAS A COOLER IN THE REAR SEAT THAT TILTED AND SPILLED WATER AND ICE ONTO THE REAR SEAT. THE SEAT WAS IMMEDIATELY CLEANED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,441.
Additional Notes:
TL* THE CONTACT OWNS A 2017 BMW X3. WHILE DRIVING APPROXIMATELY 20 MPH UPHILL, THE VEHICLE STALLED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO PARK AVE BMW (530 HUYLER STREET, SOUTH HACKENSACK, NJ 07606) WHERE IT WAS DIAGNOSED THAT THE FUEL DELIVERY MODULE UNDER THE REAR SEAT GOT WET AND SHORTED OUT. AS A RESULT, FUEL WAS NOT BEING DELIVERED TO THE ENGINE. THE NIGHT BEFORE, THE CONTACT STATED THAT THERE WAS A COOLER IN THE REAR SEAT THAT TILTED AND SPILLED WATER AND ICE ONTO THE REAR SEAT. THE SEAT WAS IMMEDIATELY CLEANED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,441.
Mfg Campaign: 11150181
Recall Date: Nov 8, 2018
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
I LEASED A 2017 BMW X3 WITH 3370 MILES ON IT SO ALMOST BRAND NEW. I HAVE A 7.6 MILE COMMUTE FROM WORK TO HOME. I WAS DRIVING HOME FROM WORK AROUND 230PM PST SOUTH ON THE 405 (HIGHWAY) IN LOS ANGELES. I PULL UP TO MY HOUSE AND PARK THE VEHICLE ON MY CITY STREET. I PARK TURN OFF THE VEHICLE AND LOCK THE DOORS AND WALK INTO MY HOUSE. WITHIN 15 MINUTES, MY NEIGHBOR KNOCKS ON MY DOOR AND INFORMS ME THAT MY CAR IS ON FIRE. WHEN I LOOK OUTSIDE AT MY VEHICLE, IN BETWEEN THE HOOD OF MY CAR AND FRONT WINDSHIELD ARE SPITTING FLAMES OUT ONTO THE WINDSHIELD. IT THEN PROCEEDED TO BURN FAST AND HOT AND THERE WERE 30 FOOT FLAMES THAT HAD RUINED OUR FENCE AS WELL AS SINGED OUR NEIGHBORS TREE. THE FIRE DEPARTMENT CAME AND FINALLY TOOK OUT THE FLAME BUT THE VEHICLE WAS COMPLETELY RUINED. THE TOW TRUCK SHOWED UP LATER BUT HE REFUSED TO TOW THE VEHICLE BECAUSE HE SAW SMOKE AGAIN. THE VEHICLE HAD CAUGHT BACK ON FIRE ON THE PASSENGER WINDOW SIDE. AIRBAGS HAD ALSO STARTED BLOWING UP WHEN THE SECOND FIRE CAUGHT. I HAD PUT MY HEAD INTO THE WINDOW WHEN THE FIRE WAS OUT TO RETRIEVE ANYTHING THAT I COULD BUT WITHIN 10 SECONDS OF PULLING MY HEAD OUT OF THE PASSENGER SIDE ANOTHER AIRBAG WENT OFF AND ALMOST TOOK OFF MY HEAD. THERE WAS A DUAL INVESTIGATION WITH BMW AND MY INSURANCE SAFECO. THE INVESTIGATION IS ONGOING. INITIAL REPORT SAID THE DEFECT HAS SOMETHING TO DO WITH THE FUEL LINE. IF THIS CAR WAS IN A GARAGE OR ANY CLOSER TO OUR HOUSE EVERYTHING WOULD HAVE GONE UP IN FLAMES. OUR STORY WAS ON THE NEWS AS WELL. THERE WAS NO KNOWN RECALL ON THIS VEHICLE AS I HAVE CHECKED EVERYWHERE. HTTPS://ABC7.COM/LA-FAMILY-DEMANDS-ANSWERS-AFTER-PARKED-BMW-CATCHES-FIRE/4213154/ HTTPS://WWW.NBCLOSANGELES.COM/NEWS/LOCAL/BMW-SPONTANEOUSLY-COMBUSTS-PARKED-ON-LA-STREET-493018841.HTML HTTPS://KTLA.COM/2018/09/13/PARKED-BMW-MYSTERIOUSLY-CATCHES-FIRE-IN-WESTCHESTER/
Corrective Action:
I LEASED A 2017 BMW X3 WITH 3370 MILES ON IT SO ALMOST BRAND NEW. I HAVE A 7.6 MILE COMMUTE FROM WORK TO HOME. I WAS DRIVING HOME FROM WORK AROUND 230PM PST SOUTH ON THE 405 (HIGHWAY) IN LOS ANGELES. I PULL UP TO MY HOUSE AND PARK THE VEHICLE ON MY CITY STREET. I PARK TURN OFF THE VEHICLE AND LOCK THE DOORS AND WALK INTO MY HOUSE. WITHIN 15 MINUTES, MY NEIGHBOR KNOCKS ON MY DOOR AND INFORMS ME THAT MY CAR IS ON FIRE. WHEN I LOOK OUTSIDE AT MY VEHICLE, IN BETWEEN THE HOOD OF MY CAR AND FRONT WINDSHIELD ARE SPITTING FLAMES OUT ONTO THE WINDSHIELD. IT THEN PROCEEDED TO BURN FAST AND HOT AND THERE WERE 30 FOOT FLAMES THAT HAD RUINED OUR FENCE AS WELL AS SINGED OUR NEIGHBORS TREE. THE FIRE DEPARTMENT CAME AND FINALLY TOOK OUT THE FLAME BUT THE VEHICLE WAS COMPLETELY RUINED. THE TOW TRUCK SHOWED UP LATER BUT HE REFUSED TO TOW THE VEHICLE BECAUSE HE SAW SMOKE AGAIN. THE VEHICLE HAD CAUGHT BACK ON FIRE ON THE PASSENGER WINDOW SIDE. AIRBAGS HAD ALSO STARTED BLOWING UP WHEN THE SECOND FIRE CAUGHT. I HAD PUT MY HEAD INTO THE WINDOW WHEN THE FIRE WAS OUT TO RETRIEVE ANYTHING THAT I COULD BUT WITHIN 10 SECONDS OF PULLING MY HEAD OUT OF THE PASSENGER SIDE ANOTHER AIRBAG WENT OFF AND ALMOST TOOK OFF MY HEAD. THERE WAS A DUAL INVESTIGATION WITH BMW AND MY INSURANCE SAFECO. THE INVESTIGATION IS ONGOING. INITIAL REPORT SAID THE DEFECT HAS SOMETHING TO DO WITH THE FUEL LINE. IF THIS CAR WAS IN A GARAGE OR ANY CLOSER TO OUR HOUSE EVERYTHING WOULD HAVE GONE UP IN FLAMES. OUR STORY WAS ON THE NEWS AS WELL. THERE WAS NO KNOWN RECALL ON THIS VEHICLE AS I HAVE CHECKED EVERYWHERE. HTTPS://ABC7.COM/LA-FAMILY-DEMANDS-ANSWERS-AFTER-PARKED-BMW-CATCHES-FIRE/4213154/ HTTPS://WWW.NBCLOSANGELES.COM/NEWS/LOCAL/BMW-SPONTANEOUSLY-COMBUSTS-PARKED-ON-LA-STREET-493018841.HTML HTTPS://KTLA.COM/2018/09/13/PARKED-BMW-MYSTERIOUSLY-CATCHES-FIRE-IN-WESTCHESTER/
Additional Notes:
I LEASED A 2017 BMW X3 WITH 3370 MILES ON IT SO ALMOST BRAND NEW. I HAVE A 7.6 MILE COMMUTE FROM WORK TO HOME. I WAS DRIVING HOME FROM WORK AROUND 230PM PST SOUTH ON THE 405 (HIGHWAY) IN LOS ANGELES. I PULL UP TO MY HOUSE AND PARK THE VEHICLE ON MY CITY STREET. I PARK TURN OFF THE VEHICLE AND LOCK THE DOORS AND WALK INTO MY HOUSE. WITHIN 15 MINUTES, MY NEIGHBOR KNOCKS ON MY DOOR AND INFORMS ME THAT MY CAR IS ON FIRE. WHEN I LOOK OUTSIDE AT MY VEHICLE, IN BETWEEN THE HOOD OF MY CAR AND FRONT WINDSHIELD ARE SPITTING FLAMES OUT ONTO THE WINDSHIELD. IT THEN PROCEEDED TO BURN FAST AND HOT AND THERE WERE 30 FOOT FLAMES THAT HAD RUINED OUR FENCE AS WELL AS SINGED OUR NEIGHBORS TREE. THE FIRE DEPARTMENT CAME AND FINALLY TOOK OUT THE FLAME BUT THE VEHICLE WAS COMPLETELY RUINED. THE TOW TRUCK SHOWED UP LATER BUT HE REFUSED TO TOW THE VEHICLE BECAUSE HE SAW SMOKE AGAIN. THE VEHICLE HAD CAUGHT BACK ON FIRE ON THE PASSENGER WINDOW SIDE. AIRBAGS HAD ALSO STARTED BLOWING UP WHEN THE SECOND FIRE CAUGHT. I HAD PUT MY HEAD INTO THE WINDOW WHEN THE FIRE WAS OUT TO RETRIEVE ANYTHING THAT I COULD BUT WITHIN 10 SECONDS OF PULLING MY HEAD OUT OF THE PASSENGER SIDE ANOTHER AIRBAG WENT OFF AND ALMOST TOOK OFF MY HEAD. THERE WAS A DUAL INVESTIGATION WITH BMW AND MY INSURANCE SAFECO. THE INVESTIGATION IS ONGOING. INITIAL REPORT SAID THE DEFECT HAS SOMETHING TO DO WITH THE FUEL LINE. IF THIS CAR WAS IN A GARAGE OR ANY CLOSER TO OUR HOUSE EVERYTHING WOULD HAVE GONE UP IN FLAMES. OUR STORY WAS ON THE NEWS AS WELL. THERE WAS NO KNOWN RECALL ON THIS VEHICLE AS I HAVE CHECKED EVERYWHERE. HTTPS://ABC7.COM/LA-FAMILY-DEMANDS-ANSWERS-AFTER-PARKED-BMW-CATCHES-FIRE/4213154/ HTTPS://WWW.NBCLOSANGELES.COM/NEWS/LOCAL/BMW-SPONTANEOUSLY-COMBUSTS-PARKED-ON-LA-STREET-493018841.HTML HTTPS://KTLA.COM/2018/09/13/PARKED-BMW-MYSTERIOUSLY-CATCHES-FIRE-IN-WESTCHESTER/
Mfg Campaign: 11144413
Recall Date: Oct 31, 2018
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I LEASED A 2017 BMW X3 WITH 3370 MILES ON IT SO ALMOST BRAND NEW. I HAVE A 7.6 MILE COMMUTE FROM WORK TO HOME. I WAS DRIVING HOME FROM WORK AROUND 230PM PST SOUTH ON THE 405 (HIGHWAY) IN LOS ANGELES. I PULL UP TO MY HOUSE AND PARK THE VEHICLE ON MY CITY STREET. I PARK TURN OFF THE VEHICLE AND LOCK THE DOORS AND WALK INTO MY HOUSE. WITHIN 15 MINUTES, MY NEIGHBOR KNOCKS ON MY DOOR AND INFORMS ME THAT MY CAR IS ON FIRE. WHEN I LOOK OUTSIDE AT MY VEHICLE, IN BETWEEN THE HOOD OF MY CAR AND FRONT WINDSHIELD ARE SPITTING FLAMES OUT ONTO THE WINDSHIELD. IT THEN PROCEEDED TO BURN FAST AND HOT AND THERE WERE 30 FOOT FLAMES THAT HAD RUINED OUR FENCE AS WELL AS SINGED OUR NEIGHBORS TREE. THE FIRE DEPARTMENT CAME AND FINALLY TOOK OUT THE FLAME BUT THE VEHICLE WAS COMPLETELY RUINED. THE TOW TRUCK SHOWED UP LATER BUT HE REFUSED TO TOW THE VEHICLE BECAUSE HE SAW SMOKE AGAIN. THE VEHICLE HAD CAUGHT BACK ON FIRE ON THE PASSENGER WINDOW SIDE. AIRBAGS HAD ALSO STARTED BLOWING UP WHEN THE SECOND FIRE CAUGHT. I HAD PUT MY HEAD INTO THE WINDOW WHEN THE FIRE WAS OUT TO RETRIEVE ANYTHING THAT I COULD BUT WITHIN 10 SECONDS OF PULLING MY HEAD OUT OF THE PASSENGER SIDE ANOTHER AIRBAG WENT OFF AND ALMOST TOOK OFF MY HEAD. THERE WAS A DUAL INVESTIGATION WITH BMW AND MY INSURANCE SAFECO. THE INVESTIGATION IS ONGOING. INITIAL REPORT SAID THE DEFECT HAS SOMETHING TO DO WITH THE FUEL LINE. IF THIS CAR WAS IN A GARAGE OR ANY CLOSER TO OUR HOUSE EVERYTHING WOULD HAVE GONE UP IN FLAMES. OUR STORY WAS ON THE NEWS AS WELL. THERE WAS NO KNOWN RECALL ON THIS VEHICLE AS I HAVE CHECKED EVERYWHERE. HTTPS://ABC7.COM/LA-FAMILY-DEMANDS-ANSWERS-AFTER-PARKED-BMW-CATCHES-FIRE/4213154/ HTTPS://WWW.NBCLOSANGELES.COM/NEWS/LOCAL/BMW-SPONTANEOUSLY-COMBUSTS-PARKED-ON-LA-STREET-493018841.HTML HTTPS://KTLA.COM/2018/09/13/PARKED-BMW-MYSTERIOUSLY-CATCHES-FIRE-IN-WESTCHESTER/
Corrective Action:
I LEASED A 2017 BMW X3 WITH 3370 MILES ON IT SO ALMOST BRAND NEW. I HAVE A 7.6 MILE COMMUTE FROM WORK TO HOME. I WAS DRIVING HOME FROM WORK AROUND 230PM PST SOUTH ON THE 405 (HIGHWAY) IN LOS ANGELES. I PULL UP TO MY HOUSE AND PARK THE VEHICLE ON MY CITY STREET. I PARK TURN OFF THE VEHICLE AND LOCK THE DOORS AND WALK INTO MY HOUSE. WITHIN 15 MINUTES, MY NEIGHBOR KNOCKS ON MY DOOR AND INFORMS ME THAT MY CAR IS ON FIRE. WHEN I LOOK OUTSIDE AT MY VEHICLE, IN BETWEEN THE HOOD OF MY CAR AND FRONT WINDSHIELD ARE SPITTING FLAMES OUT ONTO THE WINDSHIELD. IT THEN PROCEEDED TO BURN FAST AND HOT AND THERE WERE 30 FOOT FLAMES THAT HAD RUINED OUR FENCE AS WELL AS SINGED OUR NEIGHBORS TREE. THE FIRE DEPARTMENT CAME AND FINALLY TOOK OUT THE FLAME BUT THE VEHICLE WAS COMPLETELY RUINED. THE TOW TRUCK SHOWED UP LATER BUT HE REFUSED TO TOW THE VEHICLE BECAUSE HE SAW SMOKE AGAIN. THE VEHICLE HAD CAUGHT BACK ON FIRE ON THE PASSENGER WINDOW SIDE. AIRBAGS HAD ALSO STARTED BLOWING UP WHEN THE SECOND FIRE CAUGHT. I HAD PUT MY HEAD INTO THE WINDOW WHEN THE FIRE WAS OUT TO RETRIEVE ANYTHING THAT I COULD BUT WITHIN 10 SECONDS OF PULLING MY HEAD OUT OF THE PASSENGER SIDE ANOTHER AIRBAG WENT OFF AND ALMOST TOOK OFF MY HEAD. THERE WAS A DUAL INVESTIGATION WITH BMW AND MY INSURANCE SAFECO. THE INVESTIGATION IS ONGOING. INITIAL REPORT SAID THE DEFECT HAS SOMETHING TO DO WITH THE FUEL LINE. IF THIS CAR WAS IN A GARAGE OR ANY CLOSER TO OUR HOUSE EVERYTHING WOULD HAVE GONE UP IN FLAMES. OUR STORY WAS ON THE NEWS AS WELL. THERE WAS NO KNOWN RECALL ON THIS VEHICLE AS I HAVE CHECKED EVERYWHERE. HTTPS://ABC7.COM/LA-FAMILY-DEMANDS-ANSWERS-AFTER-PARKED-BMW-CATCHES-FIRE/4213154/ HTTPS://WWW.NBCLOSANGELES.COM/NEWS/LOCAL/BMW-SPONTANEOUSLY-COMBUSTS-PARKED-ON-LA-STREET-493018841.HTML HTTPS://KTLA.COM/2018/09/13/PARKED-BMW-MYSTERIOUSLY-CATCHES-FIRE-IN-WESTCHESTER/
Additional Notes:
I LEASED A 2017 BMW X3 WITH 3370 MILES ON IT SO ALMOST BRAND NEW. I HAVE A 7.6 MILE COMMUTE FROM WORK TO HOME. I WAS DRIVING HOME FROM WORK AROUND 230PM PST SOUTH ON THE 405 (HIGHWAY) IN LOS ANGELES. I PULL UP TO MY HOUSE AND PARK THE VEHICLE ON MY CITY STREET. I PARK TURN OFF THE VEHICLE AND LOCK THE DOORS AND WALK INTO MY HOUSE. WITHIN 15 MINUTES, MY NEIGHBOR KNOCKS ON MY DOOR AND INFORMS ME THAT MY CAR IS ON FIRE. WHEN I LOOK OUTSIDE AT MY VEHICLE, IN BETWEEN THE HOOD OF MY CAR AND FRONT WINDSHIELD ARE SPITTING FLAMES OUT ONTO THE WINDSHIELD. IT THEN PROCEEDED TO BURN FAST AND HOT AND THERE WERE 30 FOOT FLAMES THAT HAD RUINED OUR FENCE AS WELL AS SINGED OUR NEIGHBORS TREE. THE FIRE DEPARTMENT CAME AND FINALLY TOOK OUT THE FLAME BUT THE VEHICLE WAS COMPLETELY RUINED. THE TOW TRUCK SHOWED UP LATER BUT HE REFUSED TO TOW THE VEHICLE BECAUSE HE SAW SMOKE AGAIN. THE VEHICLE HAD CAUGHT BACK ON FIRE ON THE PASSENGER WINDOW SIDE. AIRBAGS HAD ALSO STARTED BLOWING UP WHEN THE SECOND FIRE CAUGHT. I HAD PUT MY HEAD INTO THE WINDOW WHEN THE FIRE WAS OUT TO RETRIEVE ANYTHING THAT I COULD BUT WITHIN 10 SECONDS OF PULLING MY HEAD OUT OF THE PASSENGER SIDE ANOTHER AIRBAG WENT OFF AND ALMOST TOOK OFF MY HEAD. THERE WAS A DUAL INVESTIGATION WITH BMW AND MY INSURANCE SAFECO. THE INVESTIGATION IS ONGOING. INITIAL REPORT SAID THE DEFECT HAS SOMETHING TO DO WITH THE FUEL LINE. IF THIS CAR WAS IN A GARAGE OR ANY CLOSER TO OUR HOUSE EVERYTHING WOULD HAVE GONE UP IN FLAMES. OUR STORY WAS ON THE NEWS AS WELL. THERE WAS NO KNOWN RECALL ON THIS VEHICLE AS I HAVE CHECKED EVERYWHERE. HTTPS://ABC7.COM/LA-FAMILY-DEMANDS-ANSWERS-AFTER-PARKED-BMW-CATCHES-FIRE/4213154/ HTTPS://WWW.NBCLOSANGELES.COM/NEWS/LOCAL/BMW-SPONTANEOUSLY-COMBUSTS-PARKED-ON-LA-STREET-493018841.HTML HTTPS://KTLA.COM/2018/09/13/PARKED-BMW-MYSTERIOUSLY-CATCHES-FIRE-IN-WESTCHESTER/
Mfg Campaign: 11144413
Recall Date: Oct 31, 2018
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
THREE INCIDENTS OF UNCONTROLLED ACCELERATION OF ENGINE, TWO WHILE PARKING ON CITY STREETS (APRIL 30 AND SEPT 12) AND ONE WHEN STOPPING AT RED LIGHT ON CITY STREET (AUG 1). CAR WAS IN DRIVE AND STARTED REVVING UNEXPECTEDLY AND IMMEDIATELY WENT TO OVER 7,000 RPM. I SHIFTED TO NEUTRAL AND MAINTAINED BRAKE. REVVING STOPPED AND RETURNED TO NORMAL IDLING WHEN I LIFTED FOOT FROM BRAKE. CAR WAS TAKEN TO BMW SERVICE FOR ONE PARKING INCIDENT AND THE INCIDENT WHILE STOPPING AT RED LIGHT. BMW MECHANICS WERE UNABLE TO FIND ANYTHING WRONG WITH VEHICLE. FOR LATEST INCIDENT HAVE CONTACTED BMW NORTH AMERICA AND THEY WILL SEND AN ENGINEER FROM HEADQUARTERS TO CHECK VEHICLE. FORTUNATELY, NO COLLISION OR ACCIDENT OCCURRED. HOWEVER, I BELIEVE SOME DRIVERS WOULD HAVE A PROBLEM DEALING WITH SUDDEN UNCONTROLLED REVVING AND INDEED I AM CONCERNED ABOUT A REPETITION, ESPECIALLY IN CITY OR HIGHWAY TRAFFIC.
Corrective Action:
THREE INCIDENTS OF UNCONTROLLED ACCELERATION OF ENGINE, TWO WHILE PARKING ON CITY STREETS (APRIL 30 AND SEPT 12) AND ONE WHEN STOPPING AT RED LIGHT ON CITY STREET (AUG 1). CAR WAS IN DRIVE AND STARTED REVVING UNEXPECTEDLY AND IMMEDIATELY WENT TO OVER 7,000 RPM. I SHIFTED TO NEUTRAL AND MAINTAINED BRAKE. REVVING STOPPED AND RETURNED TO NORMAL IDLING WHEN I LIFTED FOOT FROM BRAKE. CAR WAS TAKEN TO BMW SERVICE FOR ONE PARKING INCIDENT AND THE INCIDENT WHILE STOPPING AT RED LIGHT. BMW MECHANICS WERE UNABLE TO FIND ANYTHING WRONG WITH VEHICLE. FOR LATEST INCIDENT HAVE CONTACTED BMW NORTH AMERICA AND THEY WILL SEND AN ENGINEER FROM HEADQUARTERS TO CHECK VEHICLE. FORTUNATELY, NO COLLISION OR ACCIDENT OCCURRED. HOWEVER, I BELIEVE SOME DRIVERS WOULD HAVE A PROBLEM DEALING WITH SUDDEN UNCONTROLLED REVVING AND INDEED I AM CONCERNED ABOUT A REPETITION, ESPECIALLY IN CITY OR HIGHWAY TRAFFIC.
Additional Notes:
THREE INCIDENTS OF UNCONTROLLED ACCELERATION OF ENGINE, TWO WHILE PARKING ON CITY STREETS (APRIL 30 AND SEPT 12) AND ONE WHEN STOPPING AT RED LIGHT ON CITY STREET (AUG 1). CAR WAS IN DRIVE AND STARTED REVVING UNEXPECTEDLY AND IMMEDIATELY WENT TO OVER 7,000 RPM. I SHIFTED TO NEUTRAL AND MAINTAINED BRAKE. REVVING STOPPED AND RETURNED TO NORMAL IDLING WHEN I LIFTED FOOT FROM BRAKE. CAR WAS TAKEN TO BMW SERVICE FOR ONE PARKING INCIDENT AND THE INCIDENT WHILE STOPPING AT RED LIGHT. BMW MECHANICS WERE UNABLE TO FIND ANYTHING WRONG WITH VEHICLE. FOR LATEST INCIDENT HAVE CONTACTED BMW NORTH AMERICA AND THEY WILL SEND AN ENGINEER FROM HEADQUARTERS TO CHECK VEHICLE. FORTUNATELY, NO COLLISION OR ACCIDENT OCCURRED. HOWEVER, I BELIEVE SOME DRIVERS WOULD HAVE A PROBLEM DEALING WITH SUDDEN UNCONTROLLED REVVING AND INDEED I AM CONCERNED ABOUT A REPETITION, ESPECIALLY IN CITY OR HIGHWAY TRAFFIC.
Mfg Campaign: 11129293
Recall Date: Sep 13, 2018
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
CAUSING THE CAR TO JUMP FORWARD. BY PUTTING CAR IN NEUTRAL AND DEPRESSING THE BRAKE ON A GRADE, WHEN I HAD COMPLETED, I NOTICED THE THE RPM GAGE WAS AT 4000 RPM WITH BRAKE ON. THE VEHICLE WAS STATIONARY AT THE TIME. THREE TIMES IT HAS HAPPENED AS I SLOWED DOWN AND IT LURCHED FORWARD STRIKING OBSTICALLS. WHEN BRAKING IT POSSIBLE TO ENGAGE THE GAS PEDAL
Corrective Action:
CAUSING THE CAR TO JUMP FORWARD. BY PUTTING CAR IN NEUTRAL AND DEPRESSING THE BRAKE ON A GRADE, WHEN I HAD COMPLETED, I NOTICED THE THE RPM GAGE WAS AT 4000 RPM WITH BRAKE ON. THE VEHICLE WAS STATIONARY AT THE TIME. THREE TIMES IT HAS HAPPENED AS I SLOWED DOWN AND IT LURCHED FORWARD STRIKING OBSTICALLS. WHEN BRAKING IT POSSIBLE TO ENGAGE THE GAS PEDAL
Additional Notes:
CAUSING THE CAR TO JUMP FORWARD. BY PUTTING CAR IN NEUTRAL AND DEPRESSING THE BRAKE ON A GRADE, WHEN I HAD COMPLETED, I NOTICED THE THE RPM GAGE WAS AT 4000 RPM WITH BRAKE ON. THE VEHICLE WAS STATIONARY AT THE TIME. THREE TIMES IT HAS HAPPENED AS I SLOWED DOWN AND IT LURCHED FORWARD STRIKING OBSTICALLS. WHEN BRAKING IT POSSIBLE TO ENGAGE THE GAS PEDAL
Mfg Campaign: 11084365
Recall Date: Apr 10, 2018
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
NOTIFYING YOU OF A SAFETY MATTER THAT THE CONSTITUENT EXPERIENCED WHILE DRIVING HIS SON'S 2017 BMW X3 ON JUNE 29TH A APPROXIMATELY 6:30PM INVOLVING THE VEHICLES FRONT AND SIDE AIRBAGS. *LD THE CONSUMER STATED THE AIRBAGS DEPLOYED FOR UNKNOWN REASONS. THE DRIVER CRASHED INTO A GUARD RAILED. THE DRIVER AND 2 PASSENGERS RECEIVED BRUISES FROM THE IMPACT. THEY WERE TRANSPORTED TO THE HOSPITAL FOR OBSERVATION. UPDATED 09/11/2017*JS
Corrective Action:
NOTIFYING YOU OF A SAFETY MATTER THAT THE CONSTITUENT EXPERIENCED WHILE DRIVING HIS SON'S 2017 BMW X3 ON JUNE 29TH A APPROXIMATELY 6:30PM INVOLVING THE VEHICLES FRONT AND SIDE AIRBAGS. *LD THE CONSUMER STATED THE AIRBAGS DEPLOYED FOR UNKNOWN REASONS. THE DRIVER CRASHED INTO A GUARD RAILED. THE DRIVER AND 2 PASSENGERS RECEIVED BRUISES FROM THE IMPACT. THEY WERE TRANSPORTED TO THE HOSPITAL FOR OBSERVATION. UPDATED 09/11/2017*JS
Additional Notes:
NOTIFYING YOU OF A SAFETY MATTER THAT THE CONSTITUENT EXPERIENCED WHILE DRIVING HIS SON'S 2017 BMW X3 ON JUNE 29TH A APPROXIMATELY 6:30PM INVOLVING THE VEHICLES FRONT AND SIDE AIRBAGS. *LD THE CONSUMER STATED THE AIRBAGS DEPLOYED FOR UNKNOWN REASONS. THE DRIVER CRASHED INTO A GUARD RAILED. THE DRIVER AND 2 PASSENGERS RECEIVED BRUISES FROM THE IMPACT. THEY WERE TRANSPORTED TO THE HOSPITAL FOR OBSERVATION. UPDATED 09/11/2017*JS
Mfg Campaign: 11023048
Recall Date: Sep 11, 2017
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
TAKATA RECALL - RECEIVED NOTICE FROM CLASS ACTION SETTLEMENT STATING THE TAKATA AIR BAGS ARE DEFECTIVE IN MY BMW. HAVE NOT RECEIVED A RECALL NOTICE AS OF YET. WOULD LIKE TO RESOLVE THIS PROBLEM DUE TO SAFETY CONCERNS.
Corrective Action:
TAKATA RECALL - RECEIVED NOTICE FROM CLASS ACTION SETTLEMENT STATING THE TAKATA AIR BAGS ARE DEFECTIVE IN MY BMW. HAVE NOT RECEIVED A RECALL NOTICE AS OF YET. WOULD LIKE TO RESOLVE THIS PROBLEM DUE TO SAFETY CONCERNS.
Additional Notes:
TAKATA RECALL - RECEIVED NOTICE FROM CLASS ACTION SETTLEMENT STATING THE TAKATA AIR BAGS ARE DEFECTIVE IN MY BMW. HAVE NOT RECEIVED A RECALL NOTICE AS OF YET. WOULD LIKE TO RESOLVE THIS PROBLEM DUE TO SAFETY CONCERNS.
Mfg Campaign: 11021817
Recall Date: Sep 6, 2017
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
TAKATA RECALL RECEIVED NOTICE OF RECALL 1ST WEEK OF JULY, 2017. CONTACTED PERILLO BMW, 1035 N CLARK ST, CHICAGO, IL 60610, ON JULY 8, 2017. WAS TOLD THAT THE PART WAS NOT IN STOCK, AND THAT THEY WOULD HAVE TO ORDER THE PART. I WAS TOLD THAT THEY WOULD CALL BACK WITHIN A WEEK OR TWO TO SCHEDULE AN APPOINTMENT. I HAVE HAD NO FURTHER INFORMATION FROM PERILLO BMW, NOW MORE THAN THREE WEEKS LATER. THEY HAVE NOT HONORED THE RECALL.
Corrective Action:
TAKATA RECALL RECEIVED NOTICE OF RECALL 1ST WEEK OF JULY, 2017. CONTACTED PERILLO BMW, 1035 N CLARK ST, CHICAGO, IL 60610, ON JULY 8, 2017. WAS TOLD THAT THE PART WAS NOT IN STOCK, AND THAT THEY WOULD HAVE TO ORDER THE PART. I WAS TOLD THAT THEY WOULD CALL BACK WITHIN A WEEK OR TWO TO SCHEDULE AN APPOINTMENT. I HAVE HAD NO FURTHER INFORMATION FROM PERILLO BMW, NOW MORE THAN THREE WEEKS LATER. THEY HAVE NOT HONORED THE RECALL.
Additional Notes:
TAKATA RECALL RECEIVED NOTICE OF RECALL 1ST WEEK OF JULY, 2017. CONTACTED PERILLO BMW, 1035 N CLARK ST, CHICAGO, IL 60610, ON JULY 8, 2017. WAS TOLD THAT THE PART WAS NOT IN STOCK, AND THAT THEY WOULD HAVE TO ORDER THE PART. I WAS TOLD THAT THEY WOULD CALL BACK WITHIN A WEEK OR TWO TO SCHEDULE AN APPOINTMENT. I HAVE HAD NO FURTHER INFORMATION FROM PERILLO BMW, NOW MORE THAN THREE WEEKS LATER. THEY HAVE NOT HONORED THE RECALL.
Mfg Campaign: 11020889
Recall Date: Aug 31, 2017
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
AUGUST 19, 2017 I PULLED INTO MY DRIVEWAY AT A VERY LOW SPEED AND APPLIED THE BRAKES TO PARK. THE CAR AGGRESSIVELY ACCELERATED EVEN THOUGH MY FOOT WAS ON THE BRAKE. THE CAR WENT THROUGH MY NEIGHBORS FENCES AND IT FINALLY STOPPED BETWEEN TWO GARAGES BEHIND MY PROPERTY ON THE NEXT STREET. I COULD NOT OPEN THE DOORS OR WINDOWS FOR A MINUTE OR TWO. I DO NOT FEEL SAFE DRIVING THIS CAR AGAIN.
Corrective Action:
AUGUST 19, 2017 I PULLED INTO MY DRIVEWAY AT A VERY LOW SPEED AND APPLIED THE BRAKES TO PARK. THE CAR AGGRESSIVELY ACCELERATED EVEN THOUGH MY FOOT WAS ON THE BRAKE. THE CAR WENT THROUGH MY NEIGHBORS FENCES AND IT FINALLY STOPPED BETWEEN TWO GARAGES BEHIND MY PROPERTY ON THE NEXT STREET. I COULD NOT OPEN THE DOORS OR WINDOWS FOR A MINUTE OR TWO. I DO NOT FEEL SAFE DRIVING THIS CAR AGAIN.
Additional Notes:
AUGUST 19, 2017 I PULLED INTO MY DRIVEWAY AT A VERY LOW SPEED AND APPLIED THE BRAKES TO PARK. THE CAR AGGRESSIVELY ACCELERATED EVEN THOUGH MY FOOT WAS ON THE BRAKE. THE CAR WENT THROUGH MY NEIGHBORS FENCES AND IT FINALLY STOPPED BETWEEN TWO GARAGES BEHIND MY PROPERTY ON THE NEXT STREET. I COULD NOT OPEN THE DOORS OR WINDOWS FOR A MINUTE OR TWO. I DO NOT FEEL SAFE DRIVING THIS CAR AGAIN.
Mfg Campaign: 11018637
Recall Date: Aug 21, 2017
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
AUGUST 19, 2017 I PULLED INTO MY DRIVEWAY AT A VERY LOW SPEED AND APPLIED THE BRAKES TO PARK. THE CAR AGGRESSIVELY ACCELERATED EVEN THOUGH MY FOOT WAS ON THE BRAKE. THE CAR WENT THROUGH MY NEIGHBORS FENCES AND IT FINALLY STOPPED BETWEEN TWO GARAGES BEHIND MY PROPERTY ON THE NEXT STREET. I COULD NOT OPEN THE DOORS OR WINDOWS FOR A MINUTE OR TWO. I DO NOT FEEL SAFE DRIVING THIS CAR AGAIN.
Corrective Action:
AUGUST 19, 2017 I PULLED INTO MY DRIVEWAY AT A VERY LOW SPEED AND APPLIED THE BRAKES TO PARK. THE CAR AGGRESSIVELY ACCELERATED EVEN THOUGH MY FOOT WAS ON THE BRAKE. THE CAR WENT THROUGH MY NEIGHBORS FENCES AND IT FINALLY STOPPED BETWEEN TWO GARAGES BEHIND MY PROPERTY ON THE NEXT STREET. I COULD NOT OPEN THE DOORS OR WINDOWS FOR A MINUTE OR TWO. I DO NOT FEEL SAFE DRIVING THIS CAR AGAIN.
Additional Notes:
AUGUST 19, 2017 I PULLED INTO MY DRIVEWAY AT A VERY LOW SPEED AND APPLIED THE BRAKES TO PARK. THE CAR AGGRESSIVELY ACCELERATED EVEN THOUGH MY FOOT WAS ON THE BRAKE. THE CAR WENT THROUGH MY NEIGHBORS FENCES AND IT FINALLY STOPPED BETWEEN TWO GARAGES BEHIND MY PROPERTY ON THE NEXT STREET. I COULD NOT OPEN THE DOORS OR WINDOWS FOR A MINUTE OR TWO. I DO NOT FEEL SAFE DRIVING THIS CAR AGAIN.
Mfg Campaign: 11018637
Recall Date: Aug 21, 2017
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