Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Aug 13, 2024
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2013-2018 328d, 328d xDrive, 2014-2018 328d Sports Wagon, 328d xDrive Sports Wagon, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV, and 2014-2017 X5 xDrive35d SAV diesel vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. The EGR cooler may leak internally, causing coolant to mix with diesel engine soot, which could result in smoldering particles and a melting intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Nov 19, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2014-2018 328d, 328d xDrive, X5 xDrive35d, 2014-2016 535d, 535d xDrive, 2015 740Ld xDrive, and 2015-2017 X3 xDrive28d vehicles. The high-pressure fuel pump may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Recall Date: Jul 29, 2021
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2013-2018 BMW 328d and 328d xDrive, 2014-2018 328d Sports Wagon and 328d xDrive Sports Wagon, 2014-2016 535d and 535d xDrive, 2015 740Ld xDrive, 2015-2017 X3 xDrive28d SAV and 2014-2017 X5 xDrive35d SAV vehicles equipped with an Exhaust Gas Recirculation (EGR) module with an integrated cooler. If the EGR cooler leaks internally, the coolant can mix with diesel engine soot. The high EGR temperatures may result in these particles possibly smoldering and melting the intake manifold.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Oct 25, 2018
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain model year 2011-2017, X3 sDrive28i, X3 xDrive28i and X3 xDrive35i, vehicles manufactured July 2, 2010 to April 14, 2016, 2015-2017 X3 xDrive28d vehicles manufactured March 10, 2014 to March 31, 2016, and 2015-2017 x4 xDrive28i, X4 xDrive35i and X4 xDriveM40i vehicles manufactured March3, 2014 to April 15, 2016. The affected vehicles have lower anchor bars for securing child restraint seats that may become damaged when using the European-ISOFIX-type, rigid-style connector, child restraint system.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 23, 2016
Consumer Complaints
105 ComplaintsBmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
I got an engine light and found a recall for BMW's online so I made the service call. Once there at Fields Winter Park, I was asked to sign a service agreement where i would pay $219.95 for the diagnostic if the issue didn't fall into a recall. Well, I saw the recall in my computer, in the National Highway Traffic Safety Administration, for a coolant thermostast, and also one for the engine Coolant Pump, so I knew it should be covered, so I signed. Later they said that the issue was the thermostat, and that since they couldn't find a recall on the BMW USA website, I would be responsible for payment. I did bring my laptop and phone and showed them both recalls. They say they do not go by any other website than theirs, which conveniently does not reflect any recall on my vehicle. When I said that I was looking at the information in an official website, they said said that technically, I set the appointment because of an engine light, not a recall. I politely mentioned that technicalities on this case come down to wording from a consumer that trusts the dealership of a brand but should not be used against such consumer in any tricky and deceiving way. I called for an engine light and saw two recalls for BMW of my year. On official sites. I was overwhelmed while talking to both a service manager and the general manager, in the presence of also the service representative. They said to me that the engine light would NOT be triggered by a coolant pump issue (which is not true). And they said that even when Safety Recall Report 24V-608 is in the NHTSA website, it is not active on their side and therefore they do not need to do anything about it, until I receive a letter to come to have it looked at. So they denied any action until i received a letter and even then, they said I would not be welcome to do business there. So basically they did not take any action on the recall! And then they gave me my car back with a large scratch in the front bumper and fender!
Corrective Action:
I got an engine light and found a recall for BMW's online so I made the service call. Once there at Fields Winter Park, I was asked to sign a service agreement where i would pay $219.95 for the diagnostic if the issue didn't fall into a recall. Well, I saw the recall in my computer, in the National Highway Traffic Safety Administration, for a coolant thermostast, and also one for the engine Coolant Pump, so I knew it should be covered, so I signed. Later they said that the issue was the thermostat, and that since they couldn't find a recall on the BMW USA website, I would be responsible for payment. I did bring my laptop and phone and showed them both recalls. They say they do not go by any other website than theirs, which conveniently does not reflect any recall on my vehicle. When I said that I was looking at the information in an official website, they said said that technically, I set the appointment because of an engine light, not a recall. I politely mentioned that technicalities on this case come down to wording from a consumer that trusts the dealership of a brand but should not be used against such consumer in any tricky and deceiving way. I called for an engine light and saw two recalls for BMW of my year. On official sites. I was overwhelmed while talking to both a service manager and the general manager, in the presence of also the service representative. They said to me that the engine light would NOT be triggered by a coolant pump issue (which is not true). And they said that even when Safety Recall Report 24V-608 is in the NHTSA website, it is not active on their side and therefore they do not need to do anything about it, until I receive a letter to come to have it looked at. So they denied any action until i received a letter and even then, they said I would not be welcome to do business there. So basically they did not take any action on the recall! And then they gave me my car back with a large scratch in the front bumper and fender!
Additional Notes:
I got an engine light and found a recall for BMW's online so I made the service call. Once there at Fields Winter Park, I was asked to sign a service agreement where i would pay $219.95 for the diagnostic if the issue didn't fall into a recall. Well, I saw the recall in my computer, in the National Highway Traffic Safety Administration, for a coolant thermostast, and also one for the engine Coolant Pump, so I knew it should be covered, so I signed. Later they said that the issue was the thermostat, and that since they couldn't find a recall on the BMW USA website, I would be responsible for payment. I did bring my laptop and phone and showed them both recalls. They say they do not go by any other website than theirs, which conveniently does not reflect any recall on my vehicle. When I said that I was looking at the information in an official website, they said said that technically, I set the appointment because of an engine light, not a recall. I politely mentioned that technicalities on this case come down to wording from a consumer that trusts the dealership of a brand but should not be used against such consumer in any tricky and deceiving way. I called for an engine light and saw two recalls for BMW of my year. On official sites. I was overwhelmed while talking to both a service manager and the general manager, in the presence of also the service representative. They said to me that the engine light would NOT be triggered by a coolant pump issue (which is not true). And they said that even when Safety Recall Report 24V-608 is in the NHTSA website, it is not active on their side and therefore they do not need to do anything about it, until I receive a letter to come to have it looked at. So they denied any action until i received a letter and even then, they said I would not be welcome to do business there. So basically they did not take any action on the recall! And then they gave me my car back with a large scratch in the front bumper and fender!
Mfg Campaign: 11613820
Recall Date: Sep 10, 2024
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
We have had several occurrences of the following issue during the last several months. When slowing the vehicle down at a traffic light/stop with the goal of bringing the vehicle to a complete halt, as the vehicle decelerates to almost a stop with the foot firmly on the brake pedal, there have been several instances where the engine suddenly revs up and the vehicle lunges forward instead of stopping. It is an intermittent issue which is very hard to predict. It has occurred on flat roads, or going downhill, a couple of times with the air conditioner on. It's a split second lunge needing one to apply brakes even harder. Since at other times, this doesn't happen it's very concerning since we're questioning the reliability of the vehicle. It's a matter of chance that this may cause rearending the vehicle ahead. Thankfully, that hasn't happened but have come within a hair of happening.
Corrective Action:
We have had several occurrences of the following issue during the last several months. When slowing the vehicle down at a traffic light/stop with the goal of bringing the vehicle to a complete halt, as the vehicle decelerates to almost a stop with the foot firmly on the brake pedal, there have been several instances where the engine suddenly revs up and the vehicle lunges forward instead of stopping. It is an intermittent issue which is very hard to predict. It has occurred on flat roads, or going downhill, a couple of times with the air conditioner on. It's a split second lunge needing one to apply brakes even harder. Since at other times, this doesn't happen it's very concerning since we're questioning the reliability of the vehicle. It's a matter of chance that this may cause rearending the vehicle ahead. Thankfully, that hasn't happened but have come within a hair of happening.
Additional Notes:
We have had several occurrences of the following issue during the last several months. When slowing the vehicle down at a traffic light/stop with the goal of bringing the vehicle to a complete halt, as the vehicle decelerates to almost a stop with the foot firmly on the brake pedal, there have been several instances where the engine suddenly revs up and the vehicle lunges forward instead of stopping. It is an intermittent issue which is very hard to predict. It has occurred on flat roads, or going downhill, a couple of times with the air conditioner on. It's a split second lunge needing one to apply brakes even harder. Since at other times, this doesn't happen it's very concerning since we're questioning the reliability of the vehicle. It's a matter of chance that this may cause rearending the vehicle ahead. Thankfully, that hasn't happened but have come within a hair of happening.
Mfg Campaign: 11589406
Recall Date: May 18, 2024
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
We have had several occurrences of the following issue during the last several months. When slowing the vehicle down at a traffic light/stop with the goal of bringing the vehicle to a complete halt, as the vehicle decelerates to almost a stop with the foot firmly on the brake pedal, there have been several instances where the engine suddenly revs up and the vehicle lunges forward instead of stopping. It is an intermittent issue which is very hard to predict. It has occurred on flat roads, or going downhill, a couple of times with the air conditioner on. It's a split second lunge needing one to apply brakes even harder. Since at other times, this doesn't happen it's very concerning since we're questioning the reliability of the vehicle. It's a matter of chance that this may cause rearending the vehicle ahead. Thankfully, that hasn't happened but have come within a hair of happening.
Corrective Action:
We have had several occurrences of the following issue during the last several months. When slowing the vehicle down at a traffic light/stop with the goal of bringing the vehicle to a complete halt, as the vehicle decelerates to almost a stop with the foot firmly on the brake pedal, there have been several instances where the engine suddenly revs up and the vehicle lunges forward instead of stopping. It is an intermittent issue which is very hard to predict. It has occurred on flat roads, or going downhill, a couple of times with the air conditioner on. It's a split second lunge needing one to apply brakes even harder. Since at other times, this doesn't happen it's very concerning since we're questioning the reliability of the vehicle. It's a matter of chance that this may cause rearending the vehicle ahead. Thankfully, that hasn't happened but have come within a hair of happening.
Additional Notes:
We have had several occurrences of the following issue during the last several months. When slowing the vehicle down at a traffic light/stop with the goal of bringing the vehicle to a complete halt, as the vehicle decelerates to almost a stop with the foot firmly on the brake pedal, there have been several instances where the engine suddenly revs up and the vehicle lunges forward instead of stopping. It is an intermittent issue which is very hard to predict. It has occurred on flat roads, or going downhill, a couple of times with the air conditioner on. It's a split second lunge needing one to apply brakes even harder. Since at other times, this doesn't happen it's very concerning since we're questioning the reliability of the vehicle. It's a matter of chance that this may cause rearending the vehicle ahead. Thankfully, that hasn't happened but have come within a hair of happening.
Mfg Campaign: 11589406
Recall Date: May 18, 2024
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER:HOSES/PLUMBING
Potential Consequences:
The contact owns a 2016 BMW X3. The contact stated while cold starting the vehicle, there was significant amounts of white and blueish smoke coming out of the exhaust pipe. The contact stated that the failure had been recurring. The vehicle was taken to the local dealer, where it was diagnosed that oil was leaking onto the turbocharger, and that the turbo charger oil supply lines needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.
Corrective Action:
The contact owns a 2016 BMW X3. The contact stated while cold starting the vehicle, there was significant amounts of white and blueish smoke coming out of the exhaust pipe. The contact stated that the failure had been recurring. The vehicle was taken to the local dealer, where it was diagnosed that oil was leaking onto the turbocharger, and that the turbo charger oil supply lines needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.
Additional Notes:
The contact owns a 2016 BMW X3. The contact stated while cold starting the vehicle, there was significant amounts of white and blueish smoke coming out of the exhaust pipe. The contact stated that the failure had been recurring. The vehicle was taken to the local dealer, where it was diagnosed that oil was leaking onto the turbocharger, and that the turbo charger oil supply lines needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000.
Mfg Campaign: 11542778
Recall Date: Sep 5, 2023
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The liftgate opened while the car was being driven down the road.
Corrective Action:
The liftgate opened while the car was being driven down the road.
Additional Notes:
The liftgate opened while the car was being driven down the road.
Mfg Campaign: 11536361
Recall Date: Aug 3, 2023
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Driving on highway when car would not accelerate. No power. N for neutral on dashboard and transmission malfunction. No other warning or warning lights came on dashboard. Temp was in middle not elevated. Coasted to breakdown lane. No power, unable to start. Towed to BMW dealership that we go to. Told it was a catastrophic engine failure. Video from dealership, has mechanic showing metal pieces in oil filter. As of this date, car has been at dealershipabout 10 days without findings. *Car was at dealership two days prior for oil change. Unsure if dealer did something or this is a problem with this series. Australia had recall for engine failures in this model. Just letting NHTSA know.
Corrective Action:
Driving on highway when car would not accelerate. No power. N for neutral on dashboard and transmission malfunction. No other warning or warning lights came on dashboard. Temp was in middle not elevated. Coasted to breakdown lane. No power, unable to start. Towed to BMW dealership that we go to. Told it was a catastrophic engine failure. Video from dealership, has mechanic showing metal pieces in oil filter. As of this date, car has been at dealershipabout 10 days without findings. *Car was at dealership two days prior for oil change. Unsure if dealer did something or this is a problem with this series. Australia had recall for engine failures in this model. Just letting NHTSA know.
Additional Notes:
Driving on highway when car would not accelerate. No power. N for neutral on dashboard and transmission malfunction. No other warning or warning lights came on dashboard. Temp was in middle not elevated. Coasted to breakdown lane. No power, unable to start. Towed to BMW dealership that we go to. Told it was a catastrophic engine failure. Video from dealership, has mechanic showing metal pieces in oil filter. As of this date, car has been at dealershipabout 10 days without findings. *Car was at dealership two days prior for oil change. Unsure if dealer did something or this is a problem with this series. Australia had recall for engine failures in this model. Just letting NHTSA know.
Mfg Campaign: 11536182
Recall Date: Aug 2, 2023
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2016 BMW X3. The contact stated that while driving at an undisclosed speed, the low oil pressure and drive train warning lights illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the timing chain guide failed which and caused a catastrophic engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 110317 (Engine Timing Chain and Oil Pump Drive Chain). The manufacturer was made aware of the failure. The failure mileage was approximately 117,000.
Corrective Action:
The contact owns a 2016 BMW X3. The contact stated that while driving at an undisclosed speed, the low oil pressure and drive train warning lights illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the timing chain guide failed which and caused a catastrophic engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 110317 (Engine Timing Chain and Oil Pump Drive Chain). The manufacturer was made aware of the failure. The failure mileage was approximately 117,000.
Additional Notes:
The contact owns a 2016 BMW X3. The contact stated that while driving at an undisclosed speed, the low oil pressure and drive train warning lights illuminated. The vehicle was taken to an independent mechanic and the contact was informed that the timing chain guide failed which and caused a catastrophic engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Technical Service Bulletin: 110317 (Engine Timing Chain and Oil Pump Drive Chain). The manufacturer was made aware of the failure. The failure mileage was approximately 117,000.
Mfg Campaign: 11522668
Recall Date: May 18, 2023
Bmw Of North America, Llc
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2016 BMW X3. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Corrective Action:
The contact owns a 2016 BMW X3. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Additional Notes:
The contact owns a 2016 BMW X3. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was unavailable. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Mfg Campaign: 11506031
Recall Date: Feb 7, 2023
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
When coming to a stop, my trunk continues to open and will not close unless you turn the car off and get out and close it. I tried to replace the battery in my key fob, but it will not work. The trunk button when you hold it down, says “remote battery, change battery.”. The rear hatch continues to open every time you stop your car unless you hold the trunk button down. This is extremely unsafe having things, people, or items in your car or trunk because it opens while operating your car.
Corrective Action:
When coming to a stop, my trunk continues to open and will not close unless you turn the car off and get out and close it. I tried to replace the battery in my key fob, but it will not work. The trunk button when you hold it down, says “remote battery, change battery.”. The rear hatch continues to open every time you stop your car unless you hold the trunk button down. This is extremely unsafe having things, people, or items in your car or trunk because it opens while operating your car.
Additional Notes:
When coming to a stop, my trunk continues to open and will not close unless you turn the car off and get out and close it. I tried to replace the battery in my key fob, but it will not work. The trunk button when you hold it down, says “remote battery, change battery.”. The rear hatch continues to open every time you stop your car unless you hold the trunk button down. This is extremely unsafe having things, people, or items in your car or trunk because it opens while operating your car.
Mfg Campaign: 11492014
Recall Date: Nov 2, 2022
Bmw Of North America, Llc
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2016 BMW X3. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his wife was driving at an undisclosed speed, the "Drive Train Malfunction" message was displayed. The vehicle was taken to the dealer where it was diagnosed that the Exhaust Gas Recirculation (EGR) cooler needed to be replaced but confirmed that parts were not yet available. The failure recurred with an abnormal fuel odor detected while the vehicle was parked inside the garage. Additionally, fuel was leaking from underneath the vehicle and the check engine warning light illuminated while driving. The vehicle was taken back to the dealer where it was determined that there was a pinhole in the fuel hose and the fuel hose was replaced. The manufacturer was made aware of the failure. The failure mileage was 66,869. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW X3. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his wife was driving at an undisclosed speed, the "Drive Train Malfunction" message was displayed. The vehicle was taken to the dealer where it was diagnosed that the Exhaust Gas Recirculation (EGR) cooler needed to be replaced but confirmed that parts were not yet available. The failure recurred with an abnormal fuel odor detected while the vehicle was parked inside the garage. Additionally, fuel was leaking from underneath the vehicle and the check engine warning light illuminated while driving. The vehicle was taken back to the dealer where it was determined that there was a pinhole in the fuel hose and the fuel hose was replaced. The manufacturer was made aware of the failure. The failure mileage was 66,869. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW X3. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while his wife was driving at an undisclosed speed, the "Drive Train Malfunction" message was displayed. The vehicle was taken to the dealer where it was diagnosed that the Exhaust Gas Recirculation (EGR) cooler needed to be replaced but confirmed that parts were not yet available. The failure recurred with an abnormal fuel odor detected while the vehicle was parked inside the garage. Additionally, fuel was leaking from underneath the vehicle and the check engine warning light illuminated while driving. The vehicle was taken back to the dealer where it was determined that there was a pinhole in the fuel hose and the fuel hose was replaced. The manufacturer was made aware of the failure. The failure mileage was 66,869. VIN tool confirms parts not available.
Mfg Campaign: 11487594
Recall Date: Oct 3, 2022
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
This vehicle shuts down the engine when stopped at a stop sign or light. The engine resumes when you press on the brake or gas peddle. But sometimes, the engine will turn back on for no apparent reason. That is not an issue of concern. BUT, sometimes, when the engine turns on automatically, it will drop the transmission into PARK. So when you attempt to apply gas, the car will not move forward as it is not in gear. This is intermittent. My German Auto repair shop has observed the issue and spoken with many other shops who have reported the same issue with the X3. BMW does not have a solution to the problem. The driver never knows if the car will move forward after a traffic stop, as it is not obvious that the transmission has dropped into park until you attempt to move forward. Instead of using this engine turn-off feature of the vehicle, they suggest turning it off to avoid the problem. That is a gas-saving feature of the car.
Corrective Action:
This vehicle shuts down the engine when stopped at a stop sign or light. The engine resumes when you press on the brake or gas peddle. But sometimes, the engine will turn back on for no apparent reason. That is not an issue of concern. BUT, sometimes, when the engine turns on automatically, it will drop the transmission into PARK. So when you attempt to apply gas, the car will not move forward as it is not in gear. This is intermittent. My German Auto repair shop has observed the issue and spoken with many other shops who have reported the same issue with the X3. BMW does not have a solution to the problem. The driver never knows if the car will move forward after a traffic stop, as it is not obvious that the transmission has dropped into park until you attempt to move forward. Instead of using this engine turn-off feature of the vehicle, they suggest turning it off to avoid the problem. That is a gas-saving feature of the car.
Additional Notes:
This vehicle shuts down the engine when stopped at a stop sign or light. The engine resumes when you press on the brake or gas peddle. But sometimes, the engine will turn back on for no apparent reason. That is not an issue of concern. BUT, sometimes, when the engine turns on automatically, it will drop the transmission into PARK. So when you attempt to apply gas, the car will not move forward as it is not in gear. This is intermittent. My German Auto repair shop has observed the issue and spoken with many other shops who have reported the same issue with the X3. BMW does not have a solution to the problem. The driver never knows if the car will move forward after a traffic stop, as it is not obvious that the transmission has dropped into park until you attempt to move forward. Instead of using this engine turn-off feature of the vehicle, they suggest turning it off to avoid the problem. That is a gas-saving feature of the car.
Mfg Campaign: 11479701
Recall Date: Aug 17, 2022
Bmw Of North America, Llc
Defect Description:
FIRERELATED
Potential Consequences:
The contact owned a 2016 BMW X3. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the dealer had previously performed an engine inspection and pressure test for the coolant system due to coolant loss with the low coolant warning light illuminated. The contact had added a quart of coolant. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power with a loss of power warning message displayed. The contact's wife was able to pull over on the shoulder of the roadway and noticed there was smoke coming from underneath the hood before it caught fire. The contact's wife was able to safely exit the vehicle. The fire department arrived on the scene and was able to extinguish the fire. Police and fire department reports were filed. The vehicle was towed to a tow yard and then to the contact's residence. The dealer was made aware of the failure and referred the contact to the manufacturer. The vehicle was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure and informed the contact that an inspector would perform an inspection to determine the cause of the fire. The failure mileage was approximately 88,500. VIN tool confirms parts not available.
Corrective Action:
The contact owned a 2016 BMW X3. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the dealer had previously performed an engine inspection and pressure test for the coolant system due to coolant loss with the low coolant warning light illuminated. The contact had added a quart of coolant. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power with a loss of power warning message displayed. The contact's wife was able to pull over on the shoulder of the roadway and noticed there was smoke coming from underneath the hood before it caught fire. The contact's wife was able to safely exit the vehicle. The fire department arrived on the scene and was able to extinguish the fire. Police and fire department reports were filed. The vehicle was towed to a tow yard and then to the contact's residence. The dealer was made aware of the failure and referred the contact to the manufacturer. The vehicle was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure and informed the contact that an inspector would perform an inspection to determine the cause of the fire. The failure mileage was approximately 88,500. VIN tool confirms parts not available.
Additional Notes:
The contact owned a 2016 BMW X3. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the dealer had previously performed an engine inspection and pressure test for the coolant system due to coolant loss with the low coolant warning light illuminated. The contact had added a quart of coolant. The contact stated that while his wife was driving at an undisclosed speed, the vehicle lost motive power with a loss of power warning message displayed. The contact's wife was able to pull over on the shoulder of the roadway and noticed there was smoke coming from underneath the hood before it caught fire. The contact's wife was able to safely exit the vehicle. The fire department arrived on the scene and was able to extinguish the fire. Police and fire department reports were filed. The vehicle was towed to a tow yard and then to the contact's residence. The dealer was made aware of the failure and referred the contact to the manufacturer. The vehicle was not yet deemed totaled by the insurance company. The manufacturer was made aware of the failure and informed the contact that an inspector would perform an inspection to determine the cause of the fire. The failure mileage was approximately 88,500. VIN tool confirms parts not available.
Mfg Campaign: 11479331
Recall Date: Aug 15, 2022
Bmw Of North America, Llc
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
2016 BMW X3, CONSUMER WRITES IN REGARD TO DEFECTIVE DIESEL PARTICULATE FILTER. THE CONSUMER STATED THE EXHAUST GAS ISSUE HAD NO REMEDY. THE VEHICLE ALSO HAD A LEAKING VALVE COVER AND DIESEL PARTICULATE FILTER. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS AND HAVE THE VEHICLE BOUGHT BACK FROM THE DEALER.
Corrective Action:
2016 BMW X3, CONSUMER WRITES IN REGARD TO DEFECTIVE DIESEL PARTICULATE FILTER. THE CONSUMER STATED THE EXHAUST GAS ISSUE HAD NO REMEDY. THE VEHICLE ALSO HAD A LEAKING VALVE COVER AND DIESEL PARTICULATE FILTER. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS AND HAVE THE VEHICLE BOUGHT BACK FROM THE DEALER.
Additional Notes:
2016 BMW X3, CONSUMER WRITES IN REGARD TO DEFECTIVE DIESEL PARTICULATE FILTER. THE CONSUMER STATED THE EXHAUST GAS ISSUE HAD NO REMEDY. THE VEHICLE ALSO HAD A LEAKING VALVE COVER AND DIESEL PARTICULATE FILTER. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS AND HAVE THE VEHICLE BOUGHT BACK FROM THE DEALER.
Mfg Campaign: 11476857
Recall Date: Aug 1, 2022
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Potential Consequences:
2016 BMW X3, CONSUMER WRITES IN REGARD TO DEFECTIVE DIESEL PARTICULATE FILTER. THE CONSUMER STATED THE EXHAUST GAS ISSUE HAD NO REMEDY. THE VEHICLE ALSO HAD A LEAKING VALVE COVER AND DIESEL PARTICULATE FILTER. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS AND HAVE THE VEHICLE BOUGHT BACK FROM THE DEALER.
Corrective Action:
2016 BMW X3, CONSUMER WRITES IN REGARD TO DEFECTIVE DIESEL PARTICULATE FILTER. THE CONSUMER STATED THE EXHAUST GAS ISSUE HAD NO REMEDY. THE VEHICLE ALSO HAD A LEAKING VALVE COVER AND DIESEL PARTICULATE FILTER. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS AND HAVE THE VEHICLE BOUGHT BACK FROM THE DEALER.
Additional Notes:
2016 BMW X3, CONSUMER WRITES IN REGARD TO DEFECTIVE DIESEL PARTICULATE FILTER. THE CONSUMER STATED THE EXHAUST GAS ISSUE HAD NO REMEDY. THE VEHICLE ALSO HAD A LEAKING VALVE COVER AND DIESEL PARTICULATE FILTER. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIRS AND HAVE THE VEHICLE BOUGHT BACK FROM THE DEALER.
Mfg Campaign: 11476857
Recall Date: Aug 1, 2022
Bmw Of North America, Llc
Defect Description:
FUEL SYSTEM, DIESEL
Potential Consequences:
The contact owns a 2016 BMW X3. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Corrective Action:
The contact owns a 2016 BMW X3. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Additional Notes:
The contact owns a 2016 BMW X3. The contact received notification of NHTSA Campaign Number: 21V907000 (Fuel System, Diesel) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mfg Campaign: 11462576
Recall Date: Apr 28, 2022
Bmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
In early August 2021, the fuel pump on our BMW X3 failed in the middle of an intersection and the car stopped completely. No way to move to one side until a flatbed wrecker came. Fuel pumps will fail after 100,000 miles and we above that figure, Which is why it was surprising then to have the same problem four months later when we had multiple error codes come up on the same car. At least this time I could pull over to the side off the road. The problem was a failing fuel pump. When a pump fails the car stops. If we had been on a highway we would have been rear ended and potentially killed. I shared my concern with a contact at BMW Corporate who only noted that the repair was under extended warranty. One BMW service rep I spoke to said that fuel pump failures are a known issue and yet in my experience there still seems to be a major problem with the part.
Corrective Action:
In early August 2021, the fuel pump on our BMW X3 failed in the middle of an intersection and the car stopped completely. No way to move to one side until a flatbed wrecker came. Fuel pumps will fail after 100,000 miles and we above that figure, Which is why it was surprising then to have the same problem four months later when we had multiple error codes come up on the same car. At least this time I could pull over to the side off the road. The problem was a failing fuel pump. When a pump fails the car stops. If we had been on a highway we would have been rear ended and potentially killed. I shared my concern with a contact at BMW Corporate who only noted that the repair was under extended warranty. One BMW service rep I spoke to said that fuel pump failures are a known issue and yet in my experience there still seems to be a major problem with the part.
Additional Notes:
In early August 2021, the fuel pump on our BMW X3 failed in the middle of an intersection and the car stopped completely. No way to move to one side until a flatbed wrecker came. Fuel pumps will fail after 100,000 miles and we above that figure, Which is why it was surprising then to have the same problem four months later when we had multiple error codes come up on the same car. At least this time I could pull over to the side off the road. The problem was a failing fuel pump. When a pump fails the car stops. If we had been on a highway we would have been rear ended and potentially killed. I shared my concern with a contact at BMW Corporate who only noted that the repair was under extended warranty. One BMW service rep I spoke to said that fuel pump failures are a known issue and yet in my experience there still seems to be a major problem with the part.
Mfg Campaign: 11461467
Recall Date: Apr 20, 2022
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The incident that happened to us was the shattered front panel sunroof while driving in a cold temperature on the highway. We don't believe this was caused by a rock because it should have cracked the whole panel but instead, it shattered.
Corrective Action:
The incident that happened to us was the shattered front panel sunroof while driving in a cold temperature on the highway. We don't believe this was caused by a rock because it should have cracked the whole panel but instead, it shattered.
Additional Notes:
The incident that happened to us was the shattered front panel sunroof while driving in a cold temperature on the highway. We don't believe this was caused by a rock because it should have cracked the whole panel but instead, it shattered.
Mfg Campaign: 11446428
Recall Date: Jan 6, 2022
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IT HAD BEEN RAINING IN MY AREA THE WEEK OF 4/16/2021. ON THE EVENING OF 4/16/2021 MY REAR HATCH CONTROL AND REAR HATCH ALARM STARTED MALFUNCTIONING. I DISCOVERED WATER HAD GOTTEN INTO THE ELECTRICAL COMPARTMENT IN THE REAR HATCH. I BROUGHT MY SUV TO THE SHOP/DEALER FOR REPAIR AND WAS TOLD THE SUNROOF FRAME WAS CRACKED ALLOWING WATER PENETRATION FROM THE HEADLINER TO THE REAR HATCH CAUSING THE HATCH CONTROL UNIT TO MALFUNCTION. MY VEHICLE HAS NEVER BEEN INVOLVED IN AN ACCIDENT AND I HAVE NEVER STORED OR TRANSPORTED ANYTHING ON MY ROOF. THE REPAIR SHOP/DEALER WAS UNABLE TO OFFER A REASON FOR WHAT COULD HAVE CAUSED THE SUNROOF FRAME TO CRACK. THE ONLY EXPLANATION THAT MAKES SENSE IS THAT THE SUNROOF WAS EITHER INSTALLED IMPROPERLY BY THE MANUFACTURER OR THE SUNROOF FRAME IS DEFECTIVE. IT WAS $4,298.08 TO REPAIR THE SUNROOF AND CONTROL UNIT. THIS IS MOST CONCERNING AS MY SUV IS LESS THAN 5 YEARS OLD, ONLY HAS 81,448 MILES AND THERE IS NO RECOMMENDED MAINTENANCE FOR THE SUNROOF.
Corrective Action:
IT HAD BEEN RAINING IN MY AREA THE WEEK OF 4/16/2021. ON THE EVENING OF 4/16/2021 MY REAR HATCH CONTROL AND REAR HATCH ALARM STARTED MALFUNCTIONING. I DISCOVERED WATER HAD GOTTEN INTO THE ELECTRICAL COMPARTMENT IN THE REAR HATCH. I BROUGHT MY SUV TO THE SHOP/DEALER FOR REPAIR AND WAS TOLD THE SUNROOF FRAME WAS CRACKED ALLOWING WATER PENETRATION FROM THE HEADLINER TO THE REAR HATCH CAUSING THE HATCH CONTROL UNIT TO MALFUNCTION. MY VEHICLE HAS NEVER BEEN INVOLVED IN AN ACCIDENT AND I HAVE NEVER STORED OR TRANSPORTED ANYTHING ON MY ROOF. THE REPAIR SHOP/DEALER WAS UNABLE TO OFFER A REASON FOR WHAT COULD HAVE CAUSED THE SUNROOF FRAME TO CRACK. THE ONLY EXPLANATION THAT MAKES SENSE IS THAT THE SUNROOF WAS EITHER INSTALLED IMPROPERLY BY THE MANUFACTURER OR THE SUNROOF FRAME IS DEFECTIVE. IT WAS $4,298.08 TO REPAIR THE SUNROOF AND CONTROL UNIT. THIS IS MOST CONCERNING AS MY SUV IS LESS THAN 5 YEARS OLD, ONLY HAS 81,448 MILES AND THERE IS NO RECOMMENDED MAINTENANCE FOR THE SUNROOF.
Additional Notes:
IT HAD BEEN RAINING IN MY AREA THE WEEK OF 4/16/2021. ON THE EVENING OF 4/16/2021 MY REAR HATCH CONTROL AND REAR HATCH ALARM STARTED MALFUNCTIONING. I DISCOVERED WATER HAD GOTTEN INTO THE ELECTRICAL COMPARTMENT IN THE REAR HATCH. I BROUGHT MY SUV TO THE SHOP/DEALER FOR REPAIR AND WAS TOLD THE SUNROOF FRAME WAS CRACKED ALLOWING WATER PENETRATION FROM THE HEADLINER TO THE REAR HATCH CAUSING THE HATCH CONTROL UNIT TO MALFUNCTION. MY VEHICLE HAS NEVER BEEN INVOLVED IN AN ACCIDENT AND I HAVE NEVER STORED OR TRANSPORTED ANYTHING ON MY ROOF. THE REPAIR SHOP/DEALER WAS UNABLE TO OFFER A REASON FOR WHAT COULD HAVE CAUSED THE SUNROOF FRAME TO CRACK. THE ONLY EXPLANATION THAT MAKES SENSE IS THAT THE SUNROOF WAS EITHER INSTALLED IMPROPERLY BY THE MANUFACTURER OR THE SUNROOF FRAME IS DEFECTIVE. IT WAS $4,298.08 TO REPAIR THE SUNROOF AND CONTROL UNIT. THIS IS MOST CONCERNING AS MY SUV IS LESS THAN 5 YEARS OLD, ONLY HAS 81,448 MILES AND THERE IS NO RECOMMENDED MAINTENANCE FOR THE SUNROOF.
Mfg Campaign: 11415249
Recall Date: May 5, 2021
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
IT HAD BEEN RAINING IN MY AREA THE WEEK OF 4/16/2021. ON THE EVENING OF 4/16/2021 MY REAR HATCH CONTROL AND REAR HATCH ALARM STARTED MALFUNCTIONING. I DISCOVERED WATER HAD GOTTEN INTO THE ELECTRICAL COMPARTMENT IN THE REAR HATCH. I BROUGHT MY SUV TO THE SHOP/DEALER FOR REPAIR AND WAS TOLD THE SUNROOF FRAME WAS CRACKED ALLOWING WATER PENETRATION FROM THE HEADLINER TO THE REAR HATCH CAUSING THE HATCH CONTROL UNIT TO MALFUNCTION. MY VEHICLE HAS NEVER BEEN INVOLVED IN AN ACCIDENT AND I HAVE NEVER STORED OR TRANSPORTED ANYTHING ON MY ROOF. THE REPAIR SHOP/DEALER WAS UNABLE TO OFFER A REASON FOR WHAT COULD HAVE CAUSED THE SUNROOF FRAME TO CRACK. THE ONLY EXPLANATION THAT MAKES SENSE IS THAT THE SUNROOF WAS EITHER INSTALLED IMPROPERLY BY THE MANUFACTURER OR THE SUNROOF FRAME IS DEFECTIVE. IT WAS $4,298.08 TO REPAIR THE SUNROOF AND CONTROL UNIT. THIS IS MOST CONCERNING AS MY SUV IS LESS THAN 5 YEARS OLD, ONLY HAS 81,448 MILES AND THERE IS NO RECOMMENDED MAINTENANCE FOR THE SUNROOF.
Corrective Action:
IT HAD BEEN RAINING IN MY AREA THE WEEK OF 4/16/2021. ON THE EVENING OF 4/16/2021 MY REAR HATCH CONTROL AND REAR HATCH ALARM STARTED MALFUNCTIONING. I DISCOVERED WATER HAD GOTTEN INTO THE ELECTRICAL COMPARTMENT IN THE REAR HATCH. I BROUGHT MY SUV TO THE SHOP/DEALER FOR REPAIR AND WAS TOLD THE SUNROOF FRAME WAS CRACKED ALLOWING WATER PENETRATION FROM THE HEADLINER TO THE REAR HATCH CAUSING THE HATCH CONTROL UNIT TO MALFUNCTION. MY VEHICLE HAS NEVER BEEN INVOLVED IN AN ACCIDENT AND I HAVE NEVER STORED OR TRANSPORTED ANYTHING ON MY ROOF. THE REPAIR SHOP/DEALER WAS UNABLE TO OFFER A REASON FOR WHAT COULD HAVE CAUSED THE SUNROOF FRAME TO CRACK. THE ONLY EXPLANATION THAT MAKES SENSE IS THAT THE SUNROOF WAS EITHER INSTALLED IMPROPERLY BY THE MANUFACTURER OR THE SUNROOF FRAME IS DEFECTIVE. IT WAS $4,298.08 TO REPAIR THE SUNROOF AND CONTROL UNIT. THIS IS MOST CONCERNING AS MY SUV IS LESS THAN 5 YEARS OLD, ONLY HAS 81,448 MILES AND THERE IS NO RECOMMENDED MAINTENANCE FOR THE SUNROOF.
Additional Notes:
IT HAD BEEN RAINING IN MY AREA THE WEEK OF 4/16/2021. ON THE EVENING OF 4/16/2021 MY REAR HATCH CONTROL AND REAR HATCH ALARM STARTED MALFUNCTIONING. I DISCOVERED WATER HAD GOTTEN INTO THE ELECTRICAL COMPARTMENT IN THE REAR HATCH. I BROUGHT MY SUV TO THE SHOP/DEALER FOR REPAIR AND WAS TOLD THE SUNROOF FRAME WAS CRACKED ALLOWING WATER PENETRATION FROM THE HEADLINER TO THE REAR HATCH CAUSING THE HATCH CONTROL UNIT TO MALFUNCTION. MY VEHICLE HAS NEVER BEEN INVOLVED IN AN ACCIDENT AND I HAVE NEVER STORED OR TRANSPORTED ANYTHING ON MY ROOF. THE REPAIR SHOP/DEALER WAS UNABLE TO OFFER A REASON FOR WHAT COULD HAVE CAUSED THE SUNROOF FRAME TO CRACK. THE ONLY EXPLANATION THAT MAKES SENSE IS THAT THE SUNROOF WAS EITHER INSTALLED IMPROPERLY BY THE MANUFACTURER OR THE SUNROOF FRAME IS DEFECTIVE. IT WAS $4,298.08 TO REPAIR THE SUNROOF AND CONTROL UNIT. THIS IS MOST CONCERNING AS MY SUV IS LESS THAN 5 YEARS OLD, ONLY HAS 81,448 MILES AND THERE IS NO RECOMMENDED MAINTENANCE FOR THE SUNROOF.
Mfg Campaign: 11415249
Recall Date: May 5, 2021
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I DROVE MY 2016 BMW X3 FOR ABOUT 30 MILES ON THE HIGHWAY. I EXITED THE HIGHWAY AND CAME TO A STOP AT A LIGHT. MY REAR HATCH OPENED WHILE AT THE LIGHT AND MY VEHICLE WAS IN DRIVE. I HAD TWO DOGS IN THE REAR AREA THAT NEARLY JUMPED OUT. WE DID DETERMINED THAT A KEY FOB IN A POCKET PROBABLY WAS PRESSED. WHILE THE VEHICLE IS IN DRIVE AND THE DOORS ARE LOCKED THERE IS NO REASON A REAR HATCH SHOULD BE ABLE TO OPEN. I WAS ABLE TO REENACT THIS EXACT SAME SITUATION WITH THE VEHICLE IN DRIVE, AND THE DOORS LOCKED BY PUSHING THE HATCH BUTTON. ITDOES ALLOW THE REAR HATCH TO FULLY OPEN EVEN WHEN THE VEHICLE IS IN DRIVE.
Corrective Action:
I DROVE MY 2016 BMW X3 FOR ABOUT 30 MILES ON THE HIGHWAY. I EXITED THE HIGHWAY AND CAME TO A STOP AT A LIGHT. MY REAR HATCH OPENED WHILE AT THE LIGHT AND MY VEHICLE WAS IN DRIVE. I HAD TWO DOGS IN THE REAR AREA THAT NEARLY JUMPED OUT. WE DID DETERMINED THAT A KEY FOB IN A POCKET PROBABLY WAS PRESSED. WHILE THE VEHICLE IS IN DRIVE AND THE DOORS ARE LOCKED THERE IS NO REASON A REAR HATCH SHOULD BE ABLE TO OPEN. I WAS ABLE TO REENACT THIS EXACT SAME SITUATION WITH THE VEHICLE IN DRIVE, AND THE DOORS LOCKED BY PUSHING THE HATCH BUTTON. ITDOES ALLOW THE REAR HATCH TO FULLY OPEN EVEN WHEN THE VEHICLE IS IN DRIVE.
Additional Notes:
I DROVE MY 2016 BMW X3 FOR ABOUT 30 MILES ON THE HIGHWAY. I EXITED THE HIGHWAY AND CAME TO A STOP AT A LIGHT. MY REAR HATCH OPENED WHILE AT THE LIGHT AND MY VEHICLE WAS IN DRIVE. I HAD TWO DOGS IN THE REAR AREA THAT NEARLY JUMPED OUT. WE DID DETERMINED THAT A KEY FOB IN A POCKET PROBABLY WAS PRESSED. WHILE THE VEHICLE IS IN DRIVE AND THE DOORS ARE LOCKED THERE IS NO REASON A REAR HATCH SHOULD BE ABLE TO OPEN. I WAS ABLE TO REENACT THIS EXACT SAME SITUATION WITH THE VEHICLE IN DRIVE, AND THE DOORS LOCKED BY PUSHING THE HATCH BUTTON. ITDOES ALLOW THE REAR HATCH TO FULLY OPEN EVEN WHEN THE VEHICLE IS IN DRIVE.
Mfg Campaign: 11407824
Recall Date: Apr 13, 2021
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