Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018-2019 BMW X1 sDrive28i, X1 xDrive28i, 2019 X2 xDrive28i, MINI Cooper S Convertible, Countryman, and John Cooper Works Countryman vehicles. The steering gear tie rod may have been assembled incorrectly, which may result in excessive wear of the tie rod end, eventually causing it to break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 14, 2019
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2016-2019 X1 sDrive28i and X1 xDrive28i vehicles. In the event of a crash where the occupants head contacts the B-pillar, the pillar may not absorb an adequate amount of the impact. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 9, 2019
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018-2019 BMW X1 sDrive28i and X1 xDrive28i vehicles. Contaminated hardware may cause the attachment brackets of the taillight housings to crack, causing the lights to loosen or possibly detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jan 30, 2019
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 BMW 540d xDrive vehicles. The crankshaft sensor may be equipped with incorrect firmware, preventing the sensor from properly processing input from the crankshaft reluctor ring, possibly resulting in a vehicle stall. On September 12, 2018, BMW expanded the recall to a total of 5,309 vehicles including certain 2018-2019 BMW 540d xDrive, 230i M240i, M240i xDrive, X2 sDrive28i, X2 xDrive28i, X1 sDrive28i, X1 xDrive28i, 330i, 330i xDrive, 340i, 340i xDrive, 330i xDrive Gran Turismo, 530i, 530i xDrive, 540i, 540i xDrive, 530e, 530e xDrive, 640i xDrive Gran Turismo, 330e, 2019 430i Gran Coupe, 430i xDrive Gran Coupe, 440i Gran Coupe, 440i xDrive Gran Coupe, 430i, 430i xDrive, 440i, 440i xDrive, 740i, 740i xDrive, MINI Cooper, Cooper S, JCW, MINI Countryman (Cooper, Cooper All4, Cooper S, Cooper S All4, JCW All4), and MINI Clubman (Cooper, Cooper S, Cooper All4, Cooper S All4, JCW All4) vehicles.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 11, 2018
Consumer Complaints
71 ComplaintsBmw Of North America, Llc
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My vehicle stalled on a busy street and could not be restarted. Other drivers stopped and assisted me pushing the vehicle to a nearby intersecting street, which placed everyone in imminent danger of being hit by another car. Vehicle was towed to the dealer who has performed all the service work on my car. The dealer diagnosed the issue as failure of the high-pressure fuel pump. Warning messages appeared after my vehicle was already in distress. The car is currently at the dealership awaiting repair. There has been a litany of complaints and issues relating to high-pressure fuel pumps failing on vehicles like mine.
Corrective Action:
My vehicle stalled on a busy street and could not be restarted. Other drivers stopped and assisted me pushing the vehicle to a nearby intersecting street, which placed everyone in imminent danger of being hit by another car. Vehicle was towed to the dealer who has performed all the service work on my car. The dealer diagnosed the issue as failure of the high-pressure fuel pump. Warning messages appeared after my vehicle was already in distress. The car is currently at the dealership awaiting repair. There has been a litany of complaints and issues relating to high-pressure fuel pumps failing on vehicles like mine.
Additional Notes:
My vehicle stalled on a busy street and could not be restarted. Other drivers stopped and assisted me pushing the vehicle to a nearby intersecting street, which placed everyone in imminent danger of being hit by another car. Vehicle was towed to the dealer who has performed all the service work on my car. The dealer diagnosed the issue as failure of the high-pressure fuel pump. Warning messages appeared after my vehicle was already in distress. The car is currently at the dealership awaiting repair. There has been a litany of complaints and issues relating to high-pressure fuel pumps failing on vehicles like mine.
Mfg Campaign: 11499215
Recall Date: Dec 28, 2022
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
At-fault vehicle (charged with improper lane usage) in Toyota Corolla attempted to abruptly merge left from "local lanes" going north of IL 53 to the "express" lanes hitting a Toyota Camry which veered into my front right tossing me across 3 lanes taking out 70' of guardrail and totaling my 2018 BMW X1. My airbags did not deploy. My engine came away from the chassis and left front wheel came away from the vehicle as well. It is my opinion at least one airbag/safety restraint should have been deployed. I submitted a report to this department February 1, 2022. I heard back in June and nothing else ever happened even after I submitted the requested information. See the email stream last week from [XXX], HR, NHTSA-----> Good morning [XXX], I reviewed the documents you sent me and it appears you submitted everything [XXX] requested. The information my contact gave me is as follows: “The customer can go to the NHTSA Report a Safety Problem web page on NHTSA’s public webpage (link below) and complete the required information. They can also call the toll free number at 888-327-4236, Monday-Friday 8am-8pm ET to report as well. Report a Vehicle Safety Problem, Equipment Issue | NHTSA” Let them know you submitted your complaint back on February 1, 2022, and [XXX] contacted you and requested additional information to include the location of the incident, the Police Accident Report (you submitted), nature of injuries (you submitted), the event recorder report (which you notified him that you did not have), and manufacturer complaint number (which you provided to him). The last time you heard from him was June 10, 2022 when he requested the additional information and you provided the information later that day. Let them know you are trying to bring closure to this matter. I hope this helps! [XXX], HR, NHTSA INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
At-fault vehicle (charged with improper lane usage) in Toyota Corolla attempted to abruptly merge left from "local lanes" going north of IL 53 to the "express" lanes hitting a Toyota Camry which veered into my front right tossing me across 3 lanes taking out 70' of guardrail and totaling my 2018 BMW X1. My airbags did not deploy. My engine came away from the chassis and left front wheel came away from the vehicle as well. It is my opinion at least one airbag/safety restraint should have been deployed. I submitted a report to this department February 1, 2022. I heard back in June and nothing else ever happened even after I submitted the requested information. See the email stream last week from [XXX], HR, NHTSA-----> Good morning [XXX], I reviewed the documents you sent me and it appears you submitted everything [XXX] requested. The information my contact gave me is as follows: “The customer can go to the NHTSA Report a Safety Problem web page on NHTSA’s public webpage (link below) and complete the required information. They can also call the toll free number at 888-327-4236, Monday-Friday 8am-8pm ET to report as well. Report a Vehicle Safety Problem, Equipment Issue | NHTSA” Let them know you submitted your complaint back on February 1, 2022, and [XXX] contacted you and requested additional information to include the location of the incident, the Police Accident Report (you submitted), nature of injuries (you submitted), the event recorder report (which you notified him that you did not have), and manufacturer complaint number (which you provided to him). The last time you heard from him was June 10, 2022 when he requested the additional information and you provided the information later that day. Let them know you are trying to bring closure to this matter. I hope this helps! [XXX], HR, NHTSA INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
At-fault vehicle (charged with improper lane usage) in Toyota Corolla attempted to abruptly merge left from "local lanes" going north of IL 53 to the "express" lanes hitting a Toyota Camry which veered into my front right tossing me across 3 lanes taking out 70' of guardrail and totaling my 2018 BMW X1. My airbags did not deploy. My engine came away from the chassis and left front wheel came away from the vehicle as well. It is my opinion at least one airbag/safety restraint should have been deployed. I submitted a report to this department February 1, 2022. I heard back in June and nothing else ever happened even after I submitted the requested information. See the email stream last week from [XXX], HR, NHTSA-----> Good morning [XXX], I reviewed the documents you sent me and it appears you submitted everything [XXX] requested. The information my contact gave me is as follows: “The customer can go to the NHTSA Report a Safety Problem web page on NHTSA’s public webpage (link below) and complete the required information. They can also call the toll free number at 888-327-4236, Monday-Friday 8am-8pm ET to report as well. Report a Vehicle Safety Problem, Equipment Issue | NHTSA” Let them know you submitted your complaint back on February 1, 2022, and [XXX] contacted you and requested additional information to include the location of the incident, the Police Accident Report (you submitted), nature of injuries (you submitted), the event recorder report (which you notified him that you did not have), and manufacturer complaint number (which you provided to him). The last time you heard from him was June 10, 2022 when he requested the additional information and you provided the information later that day. Let them know you are trying to bring closure to this matter. I hope this helps! [XXX], HR, NHTSA INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11497909
Recall Date: Dec 18, 2022
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Serious highway accident in Chicago suburbs whereby car was totaled. Engine came away from chassis after ramming into and taking out 50 feet of guardrail and coming to a screeching halt. Left front wheel came away from vehicle in its entirety. No front, side or overhead airbags deployed whatsoever. Traveling at 50MPH at time of accident. I have pictures if required.
Corrective Action:
Serious highway accident in Chicago suburbs whereby car was totaled. Engine came away from chassis after ramming into and taking out 50 feet of guardrail and coming to a screeching halt. Left front wheel came away from vehicle in its entirety. No front, side or overhead airbags deployed whatsoever. Traveling at 50MPH at time of accident. I have pictures if required.
Additional Notes:
Serious highway accident in Chicago suburbs whereby car was totaled. Engine came away from chassis after ramming into and taking out 50 feet of guardrail and coming to a screeching halt. Left front wheel came away from vehicle in its entirety. No front, side or overhead airbags deployed whatsoever. Traveling at 50MPH at time of accident. I have pictures if required.
Mfg Campaign: 11495584
Recall Date: Dec 1, 2022
Bmw Of North America, Llc
Defect Description:
EXTERIOR LIGHTING:TAIL LIGHTS
Potential Consequences:
2018 BMW X1. CONSUMER WRITES IN REGARD TO DEFECTIVE REPAIR OF A SAFETY RECALL PERFORMED ON VEHICLE.
Corrective Action:
2018 BMW X1. CONSUMER WRITES IN REGARD TO DEFECTIVE REPAIR OF A SAFETY RECALL PERFORMED ON VEHICLE.
Additional Notes:
2018 BMW X1. CONSUMER WRITES IN REGARD TO DEFECTIVE REPAIR OF A SAFETY RECALL PERFORMED ON VEHICLE.
Mfg Campaign: 11490924
Recall Date: Oct 26, 2022
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I came outside this afternoon to my Panaromic sunroof shattered. I researched if this has happened to any other BMW users and it did. As a matter of fact, BMW was hit with severe lawsuits. How do I make them accountable for the repairs?
Corrective Action:
I came outside this afternoon to my Panaromic sunroof shattered. I researched if this has happened to any other BMW users and it did. As a matter of fact, BMW was hit with severe lawsuits. How do I make them accountable for the repairs?
Additional Notes:
I came outside this afternoon to my Panaromic sunroof shattered. I researched if this has happened to any other BMW users and it did. As a matter of fact, BMW was hit with severe lawsuits. How do I make them accountable for the repairs?
Mfg Campaign: 11477940
Recall Date: Aug 6, 2022
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 BMW X1. The contact stated that while driving at various speeds, the rear liftgate door would erroneously open. During the failure, the lift gate door would open approximately halfway. The vehicle was taken to the local dealer who diagnosed that the key fob needed to be reprogrammed to press twice to open the liftgate. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 16,000.
Corrective Action:
The contact owns a 2018 BMW X1. The contact stated that while driving at various speeds, the rear liftgate door would erroneously open. During the failure, the lift gate door would open approximately halfway. The vehicle was taken to the local dealer who diagnosed that the key fob needed to be reprogrammed to press twice to open the liftgate. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 16,000.
Additional Notes:
The contact owns a 2018 BMW X1. The contact stated that while driving at various speeds, the rear liftgate door would erroneously open. During the failure, the lift gate door would open approximately halfway. The vehicle was taken to the local dealer who diagnosed that the key fob needed to be reprogrammed to press twice to open the liftgate. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 16,000.
Mfg Campaign: 11459245
Recall Date: Apr 1, 2022
Bmw Of North America, Llc
Defect Description:
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
Potential Consequences:
The contact owns a 2018 BMW X1. The contact stated that while driving at various speeds, the rear liftgate door would erroneously open. During the failure, the lift gate door would open approximately halfway. The vehicle was taken to the local dealer who diagnosed that the key fob needed to be reprogrammed to press twice to open the liftgate. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 16,000.
Corrective Action:
The contact owns a 2018 BMW X1. The contact stated that while driving at various speeds, the rear liftgate door would erroneously open. During the failure, the lift gate door would open approximately halfway. The vehicle was taken to the local dealer who diagnosed that the key fob needed to be reprogrammed to press twice to open the liftgate. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 16,000.
Additional Notes:
The contact owns a 2018 BMW X1. The contact stated that while driving at various speeds, the rear liftgate door would erroneously open. During the failure, the lift gate door would open approximately halfway. The vehicle was taken to the local dealer who diagnosed that the key fob needed to be reprogrammed to press twice to open the liftgate. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 16,000.
Mfg Campaign: 11459245
Recall Date: Apr 1, 2022
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
I was in a 3-car accident through the fault of another driver. This was on a highway in northwest suburbs of Chicago. Very serious crash ending in a totaled vehicle. Severe (left) front end damage with engine disengaging from the chassis and left front wheel coming off vehicle. I believe I was put at high risk of losing my life because none of the airbags deployed inside the vehicle. The car was viewed by state police (police report available) and insurance representatives officially deeming the vehicle "totaled". Based on my VIN, there were no pending airbag recalls on file. See uploaded pictures
Corrective Action:
I was in a 3-car accident through the fault of another driver. This was on a highway in northwest suburbs of Chicago. Very serious crash ending in a totaled vehicle. Severe (left) front end damage with engine disengaging from the chassis and left front wheel coming off vehicle. I believe I was put at high risk of losing my life because none of the airbags deployed inside the vehicle. The car was viewed by state police (police report available) and insurance representatives officially deeming the vehicle "totaled". Based on my VIN, there were no pending airbag recalls on file. See uploaded pictures
Additional Notes:
I was in a 3-car accident through the fault of another driver. This was on a highway in northwest suburbs of Chicago. Very serious crash ending in a totaled vehicle. Severe (left) front end damage with engine disengaging from the chassis and left front wheel coming off vehicle. I believe I was put at high risk of losing my life because none of the airbags deployed inside the vehicle. The car was viewed by state police (police report available) and insurance representatives officially deeming the vehicle "totaled". Based on my VIN, there were no pending airbag recalls on file. See uploaded pictures
Mfg Campaign: 11449738
Recall Date: Feb 1, 2022
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving (car moving and in Drive) the rear hatch opened on the vehicle to about a mid-way position completely obscuring vision from rear view mirror. Fortunately I was able to pull to the side of the road and nothing fell out of the cargo area. Key fob was in my pocket - no buttons were pushed (on purpose or accidentally).
Corrective Action:
While driving (car moving and in Drive) the rear hatch opened on the vehicle to about a mid-way position completely obscuring vision from rear view mirror. Fortunately I was able to pull to the side of the road and nothing fell out of the cargo area. Key fob was in my pocket - no buttons were pushed (on purpose or accidentally).
Additional Notes:
While driving (car moving and in Drive) the rear hatch opened on the vehicle to about a mid-way position completely obscuring vision from rear view mirror. Fortunately I was able to pull to the side of the road and nothing fell out of the cargo area. Key fob was in my pocket - no buttons were pushed (on purpose or accidentally).
Mfg Campaign: 11421285
Recall Date: Jun 17, 2021
Bmw Of North America, Llc
Defect Description:
SERVICE BRAKES
Potential Consequences:
THE HEATER BLOWER CEASED WORKING. THE BACK BRAKES NEEDED TO BE REPLACED FOR A 3RD TIME, AND THE FACTORY NEVER SEALED THE AIR FILTER FOR THE ENGINE PROPERLY.
Corrective Action:
THE HEATER BLOWER CEASED WORKING. THE BACK BRAKES NEEDED TO BE REPLACED FOR A 3RD TIME, AND THE FACTORY NEVER SEALED THE AIR FILTER FOR THE ENGINE PROPERLY.
Additional Notes:
THE HEATER BLOWER CEASED WORKING. THE BACK BRAKES NEEDED TO BE REPLACED FOR A 3RD TIME, AND THE FACTORY NEVER SEALED THE AIR FILTER FOR THE ENGINE PROPERLY.
Mfg Campaign: 11397695
Recall Date: Feb 24, 2021
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
THE HEATER BLOWER CEASED WORKING. THE BACK BRAKES NEEDED TO BE REPLACED FOR A 3RD TIME, AND THE FACTORY NEVER SEALED THE AIR FILTER FOR THE ENGINE PROPERLY.
Corrective Action:
THE HEATER BLOWER CEASED WORKING. THE BACK BRAKES NEEDED TO BE REPLACED FOR A 3RD TIME, AND THE FACTORY NEVER SEALED THE AIR FILTER FOR THE ENGINE PROPERLY.
Additional Notes:
THE HEATER BLOWER CEASED WORKING. THE BACK BRAKES NEEDED TO BE REPLACED FOR A 3RD TIME, AND THE FACTORY NEVER SEALED THE AIR FILTER FOR THE ENGINE PROPERLY.
Mfg Campaign: 11397695
Recall Date: Feb 24, 2021
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE HEATER BLOWER CEASED WORKING. THE BACK BRAKES NEEDED TO BE REPLACED FOR A 3RD TIME, AND THE FACTORY NEVER SEALED THE AIR FILTER FOR THE ENGINE PROPERLY.
Corrective Action:
THE HEATER BLOWER CEASED WORKING. THE BACK BRAKES NEEDED TO BE REPLACED FOR A 3RD TIME, AND THE FACTORY NEVER SEALED THE AIR FILTER FOR THE ENGINE PROPERLY.
Additional Notes:
THE HEATER BLOWER CEASED WORKING. THE BACK BRAKES NEEDED TO BE REPLACED FOR A 3RD TIME, AND THE FACTORY NEVER SEALED THE AIR FILTER FOR THE ENGINE PROPERLY.
Mfg Campaign: 11397695
Recall Date: Feb 24, 2021
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE CAR HAD 14,500 MILES ON IT WHEN THE PROBLEM OCCURED. MY WIFE DROVE THE CAR TO CHICAGO AND BACK , UPON RETURNING SHE PARKED THE CAR IN THE GARAGE REMOVED SOME GROCERIES THE CAME BACK TO GET THE REST AND THE CAR WAS SMOKING FROM UNDER THE HOOD. SHE THEN CALLED ME AS I WAS NOT HOME AND ASKED WHAT TO DO, I TOLD HER TO GET THE CAR OUT OF THE GARAGE AND BECAUSE OF THE INTENSE SMOKE SAID SHE WAS AFRAID SO I TOLD HER TO CALL THE FIRE DEPT. WHICH SHE DID. 30 MINUTES LATTER THE CAR AND GARAGE AND ALL CONTENTS WERE DESTROYED.
Corrective Action:
THE CAR HAD 14,500 MILES ON IT WHEN THE PROBLEM OCCURED. MY WIFE DROVE THE CAR TO CHICAGO AND BACK , UPON RETURNING SHE PARKED THE CAR IN THE GARAGE REMOVED SOME GROCERIES THE CAME BACK TO GET THE REST AND THE CAR WAS SMOKING FROM UNDER THE HOOD. SHE THEN CALLED ME AS I WAS NOT HOME AND ASKED WHAT TO DO, I TOLD HER TO GET THE CAR OUT OF THE GARAGE AND BECAUSE OF THE INTENSE SMOKE SAID SHE WAS AFRAID SO I TOLD HER TO CALL THE FIRE DEPT. WHICH SHE DID. 30 MINUTES LATTER THE CAR AND GARAGE AND ALL CONTENTS WERE DESTROYED.
Additional Notes:
THE CAR HAD 14,500 MILES ON IT WHEN THE PROBLEM OCCURED. MY WIFE DROVE THE CAR TO CHICAGO AND BACK , UPON RETURNING SHE PARKED THE CAR IN THE GARAGE REMOVED SOME GROCERIES THE CAME BACK TO GET THE REST AND THE CAR WAS SMOKING FROM UNDER THE HOOD. SHE THEN CALLED ME AS I WAS NOT HOME AND ASKED WHAT TO DO, I TOLD HER TO GET THE CAR OUT OF THE GARAGE AND BECAUSE OF THE INTENSE SMOKE SAID SHE WAS AFRAID SO I TOLD HER TO CALL THE FIRE DEPT. WHICH SHE DID. 30 MINUTES LATTER THE CAR AND GARAGE AND ALL CONTENTS WERE DESTROYED.
Mfg Campaign: 11338903
Recall Date: Jul 12, 2020
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
VEHICLE FAIL TO CONFIRM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 201 "OCCUPANT PROTECTION IN INTERIOR IMPACT"
Corrective Action:
VEHICLE FAIL TO CONFIRM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 201 "OCCUPANT PROTECTION IN INTERIOR IMPACT"
Additional Notes:
VEHICLE FAIL TO CONFIRM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD (FMVSS) NUMBER 201 "OCCUPANT PROTECTION IN INTERIOR IMPACT"
Mfg Campaign: 11303028
Recall Date: Jan 30, 2020
Bmw Of North America, Llc
Defect Description:
STRUCTURE
Potential Consequences:
TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED A NOTIFICATION IN THE MAIL FOR A RECALL UNDER NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT SPOKE WITH COMPETITION BMW OF SMITHTOWN LOCATED AT 599 MIDDLE COUNTRY RD, ST JAMES, NY 11780 WHERE SHE BROUGHT THE VEHICLE IN TO BE SERVICED FOR A PARTIAL REPAIR UNDER THE RECALL. THE DEALER ALSO INFORMED HER THAT THE PART WAS NOT AVAILABLE FOR THE RECALL TO REPAIR THE REST OF THE VEHICLE. THE MANUFACTURER HAD BEEN NOTIFIED OF THE RECALL AND OFFERED NO ASSISTANCE. A FAILURE HAD NOT OCCURRED ON THE VEHICLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED A NOTIFICATION IN THE MAIL FOR A RECALL UNDER NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT SPOKE WITH COMPETITION BMW OF SMITHTOWN LOCATED AT 599 MIDDLE COUNTRY RD, ST JAMES, NY 11780 WHERE SHE BROUGHT THE VEHICLE IN TO BE SERVICED FOR A PARTIAL REPAIR UNDER THE RECALL. THE DEALER ALSO INFORMED HER THAT THE PART WAS NOT AVAILABLE FOR THE RECALL TO REPAIR THE REST OF THE VEHICLE. THE MANUFACTURER HAD BEEN NOTIFIED OF THE RECALL AND OFFERED NO ASSISTANCE. A FAILURE HAD NOT OCCURRED ON THE VEHICLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED A NOTIFICATION IN THE MAIL FOR A RECALL UNDER NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT SPOKE WITH COMPETITION BMW OF SMITHTOWN LOCATED AT 599 MIDDLE COUNTRY RD, ST JAMES, NY 11780 WHERE SHE BROUGHT THE VEHICLE IN TO BE SERVICED FOR A PARTIAL REPAIR UNDER THE RECALL. THE DEALER ALSO INFORMED HER THAT THE PART WAS NOT AVAILABLE FOR THE RECALL TO REPAIR THE REST OF THE VEHICLE. THE MANUFACTURER HAD BEEN NOTIFIED OF THE RECALL AND OFFERED NO ASSISTANCE. A FAILURE HAD NOT OCCURRED ON THE VEHICLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11300789
Recall Date: Jan 21, 2020
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT'S VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT'S VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT'S VIN WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11296735
Recall Date: Jan 2, 2020
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SAFETY RECALL IN APRIL WITH STILL NO FIX OR EVEN ESTIMATED TIME FRAME ON FIX AS OF NOVEMBER.
Corrective Action:
SAFETY RECALL IN APRIL WITH STILL NO FIX OR EVEN ESTIMATED TIME FRAME ON FIX AS OF NOVEMBER.
Additional Notes:
SAFETY RECALL IN APRIL WITH STILL NO FIX OR EVEN ESTIMATED TIME FRAME ON FIX AS OF NOVEMBER.
Mfg Campaign: 11281405
Recall Date: Nov 20, 2019
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT CENTURY WEST BMW (LOCATED AT 4245 LANKERSHIM BLVD, NORTH HOLLYWOOD, CA 91602, (818) 432-9000) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Corrective Action:
TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT CENTURY WEST BMW (LOCATED AT 4245 LANKERSHIM BLVD, NORTH HOLLYWOOD, CA 91602, (818) 432-9000) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Additional Notes:
TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT CENTURY WEST BMW (LOCATED AT 4245 LANKERSHIM BLVD, NORTH HOLLYWOOD, CA 91602, (818) 432-9000) EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Mfg Campaign: 11281083
Recall Date: Nov 19, 2019
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT CALLED RAY CATENA BMW OF WESTCHESTER (543 TARRYTOWN RD, WHITE PLAINS, NY 10607, (914) 761-6666) AND WAS INFORMED THAT THE PARTS WERE PENDING AND WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Corrective Action:
TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT CALLED RAY CATENA BMW OF WESTCHESTER (543 TARRYTOWN RD, WHITE PLAINS, NY 10607, (914) 761-6666) AND WAS INFORMED THAT THE PARTS WERE PENDING AND WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Additional Notes:
TL* THE CONTACT OWNS A 2018 BMW X1. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT CALLED RAY CATENA BMW OF WESTCHESTER (543 TARRYTOWN RD, WHITE PLAINS, NY 10607, (914) 761-6666) AND WAS INFORMED THAT THE PARTS WERE PENDING AND WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Mfg Campaign: 11271503
Recall Date: Oct 28, 2019
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
FILING COMPLAINT IN REGARDS TO RECALL CAMPAIGN NO.19V-349. BMW HAS NOT RESPONDED TO, NOR REACHED OUT TO FIX MY AFFECTED CAR. WHILE THIS IS A VOLUNTARY RECALL, THEY HAVE NOT RESPONDED IN A TIMELY MANNER. LAST OFFICIAL COMMUNICATION WITH THEM WAS IN JULY 2019
Corrective Action:
FILING COMPLAINT IN REGARDS TO RECALL CAMPAIGN NO.19V-349. BMW HAS NOT RESPONDED TO, NOR REACHED OUT TO FIX MY AFFECTED CAR. WHILE THIS IS A VOLUNTARY RECALL, THEY HAVE NOT RESPONDED IN A TIMELY MANNER. LAST OFFICIAL COMMUNICATION WITH THEM WAS IN JULY 2019
Additional Notes:
FILING COMPLAINT IN REGARDS TO RECALL CAMPAIGN NO.19V-349. BMW HAS NOT RESPONDED TO, NOR REACHED OUT TO FIX MY AFFECTED CAR. WHILE THIS IS A VOLUNTARY RECALL, THEY HAVE NOT RESPONDED IN A TIMELY MANNER. LAST OFFICIAL COMMUNICATION WITH THEM WAS IN JULY 2019
Mfg Campaign: 11268692
Recall Date: Oct 15, 2019
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