Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018-2019 BMW X1 sDrive28i, X1 xDrive28i, 2019 X2 xDrive28i, MINI Cooper S Convertible, Countryman, and John Cooper Works Countryman vehicles. The steering gear tie rod may have been assembled incorrectly, which may result in excessive wear of the tie rod end, eventually causing it to break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 14, 2019
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2016-2019 X1 sDrive28i and X1 xDrive28i vehicles. In the event of a crash where the occupants head contacts the B-pillar, the pillar may not absorb an adequate amount of the impact. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 9, 2019
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018-2019 BMW X1 sDrive28i and X1 xDrive28i vehicles. Contaminated hardware may cause the attachment brackets of the taillight housings to crack, causing the lights to loosen or possibly detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jan 30, 2019
Bmw Of North America, Llc
Safety Issue:
BMW of North America, LLC (BMW) is recalling certain 2018 BMW 540d xDrive vehicles. The crankshaft sensor may be equipped with incorrect firmware, preventing the sensor from properly processing input from the crankshaft reluctor ring, possibly resulting in a vehicle stall. On September 12, 2018, BMW expanded the recall to a total of 5,309 vehicles including certain 2018-2019 BMW 540d xDrive, 230i M240i, M240i xDrive, X2 sDrive28i, X2 xDrive28i, X1 sDrive28i, X1 xDrive28i, 330i, 330i xDrive, 340i, 340i xDrive, 330i xDrive Gran Turismo, 530i, 530i xDrive, 540i, 540i xDrive, 530e, 530e xDrive, 640i xDrive Gran Turismo, 330e, 2019 430i Gran Coupe, 430i xDrive Gran Coupe, 440i Gran Coupe, 440i xDrive Gran Coupe, 430i, 430i xDrive, 440i, 440i xDrive, 740i, 740i xDrive, MINI Cooper, Cooper S, JCW, MINI Countryman (Cooper, Cooper All4, Cooper S, Cooper S All4, JCW All4), and MINI Clubman (Cooper, Cooper S, Cooper All4, Cooper S All4, JCW All4) vehicles.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Jul 11, 2018
Consumer Complaints
71 ComplaintsBmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On the evening of July 10, 2025, while driving a 2018 BMW X1, I experienced a sudden cascade of dashboard alerts, including warnings for the airbag, chassis system, and right signal headlight. The system advised moderate driving and service. Moments later, all dashboard lights activated simultaneously. I pulled over and placed the vehicle in park. Within seconds, smoke began rising from the front-right corner of the engine compartment, followed by visible flames. My daughter was in the car with me. We had to evacuate immediately, and contacted emergency services from the roadside. The fire was extinguished by first responders, and the vehicle was later towed. This event put both of us in immediate danger. It occurred just five days after service on the right front headlight was performed by an authorized dealership. While the issue has not yet been confirmed by the manufacturer or service center, the timing and location raise serious concerns. The vehicle was inspected by the fire department, and an insurance claim is currently under investigation.
Corrective Action:
On the evening of July 10, 2025, while driving a 2018 BMW X1, I experienced a sudden cascade of dashboard alerts, including warnings for the airbag, chassis system, and right signal headlight. The system advised moderate driving and service. Moments later, all dashboard lights activated simultaneously. I pulled over and placed the vehicle in park. Within seconds, smoke began rising from the front-right corner of the engine compartment, followed by visible flames. My daughter was in the car with me. We had to evacuate immediately, and contacted emergency services from the roadside. The fire was extinguished by first responders, and the vehicle was later towed. This event put both of us in immediate danger. It occurred just five days after service on the right front headlight was performed by an authorized dealership. While the issue has not yet been confirmed by the manufacturer or service center, the timing and location raise serious concerns. The vehicle was inspected by the fire department, and an insurance claim is currently under investigation.
Additional Notes:
On the evening of July 10, 2025, while driving a 2018 BMW X1, I experienced a sudden cascade of dashboard alerts, including warnings for the airbag, chassis system, and right signal headlight. The system advised moderate driving and service. Moments later, all dashboard lights activated simultaneously. I pulled over and placed the vehicle in park. Within seconds, smoke began rising from the front-right corner of the engine compartment, followed by visible flames. My daughter was in the car with me. We had to evacuate immediately, and contacted emergency services from the roadside. The fire was extinguished by first responders, and the vehicle was later towed. This event put both of us in immediate danger. It occurred just five days after service on the right front headlight was performed by an authorized dealership. While the issue has not yet been confirmed by the manufacturer or service center, the timing and location raise serious concerns. The vehicle was inspected by the fire department, and an insurance claim is currently under investigation.
Mfg Campaign: 11672642
Recall Date: Jul 11, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
On the evening of July 10, 2025, while driving a 2018 BMW X1, I experienced a sudden cascade of dashboard alerts, including warnings for the airbag, chassis system, and right signal headlight. The system advised moderate driving and service. Moments later, all dashboard lights activated simultaneously. I pulled over and placed the vehicle in park. Within seconds, smoke began rising from the front-right corner of the engine compartment, followed by visible flames. My daughter was in the car with me. We had to evacuate immediately, and contacted emergency services from the roadside. The fire was extinguished by first responders, and the vehicle was later towed. This event put both of us in immediate danger. It occurred just five days after service on the right front headlight was performed by an authorized dealership. While the issue has not yet been confirmed by the manufacturer or service center, the timing and location raise serious concerns. The vehicle was inspected by the fire department, and an insurance claim is currently under investigation.
Corrective Action:
On the evening of July 10, 2025, while driving a 2018 BMW X1, I experienced a sudden cascade of dashboard alerts, including warnings for the airbag, chassis system, and right signal headlight. The system advised moderate driving and service. Moments later, all dashboard lights activated simultaneously. I pulled over and placed the vehicle in park. Within seconds, smoke began rising from the front-right corner of the engine compartment, followed by visible flames. My daughter was in the car with me. We had to evacuate immediately, and contacted emergency services from the roadside. The fire was extinguished by first responders, and the vehicle was later towed. This event put both of us in immediate danger. It occurred just five days after service on the right front headlight was performed by an authorized dealership. While the issue has not yet been confirmed by the manufacturer or service center, the timing and location raise serious concerns. The vehicle was inspected by the fire department, and an insurance claim is currently under investigation.
Additional Notes:
On the evening of July 10, 2025, while driving a 2018 BMW X1, I experienced a sudden cascade of dashboard alerts, including warnings for the airbag, chassis system, and right signal headlight. The system advised moderate driving and service. Moments later, all dashboard lights activated simultaneously. I pulled over and placed the vehicle in park. Within seconds, smoke began rising from the front-right corner of the engine compartment, followed by visible flames. My daughter was in the car with me. We had to evacuate immediately, and contacted emergency services from the roadside. The fire was extinguished by first responders, and the vehicle was later towed. This event put both of us in immediate danger. It occurred just five days after service on the right front headlight was performed by an authorized dealership. While the issue has not yet been confirmed by the manufacturer or service center, the timing and location raise serious concerns. The vehicle was inspected by the fire department, and an insurance claim is currently under investigation.
Mfg Campaign: 11672642
Recall Date: Jul 11, 2025
Bmw Of North America, Llc
Defect Description:
STEERING
Potential Consequences:
The contact owns a 2018 BMW X1. The contact stated that while driving at various speeds, the vehicle lost power steering functionality. There was no warning light illuminated. The contact stated that the steering wheel was loose while turning to the left or the right. The contact stated that the failure was a reoccurring failure. The contact related the failure to NHTSA Campaign Number: 19V601000 (Steering); however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 5,000.
Corrective Action:
The contact owns a 2018 BMW X1. The contact stated that while driving at various speeds, the vehicle lost power steering functionality. There was no warning light illuminated. The contact stated that the steering wheel was loose while turning to the left or the right. The contact stated that the failure was a reoccurring failure. The contact related the failure to NHTSA Campaign Number: 19V601000 (Steering); however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 5,000.
Additional Notes:
The contact owns a 2018 BMW X1. The contact stated that while driving at various speeds, the vehicle lost power steering functionality. There was no warning light illuminated. The contact stated that the steering wheel was loose while turning to the left or the right. The contact stated that the failure was a reoccurring failure. The contact related the failure to NHTSA Campaign Number: 19V601000 (Steering); however, the VIN was not included. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 5,000.
Mfg Campaign: 11664325
Recall Date: Jun 2, 2025
Bmw Of North America, Llc
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2018 BMW X1. The contact stated that while approaching an intersection at 10 MPH, the vehicle stalled and came to a complete stop in the middle of the intersection, with the check engine warning light illuminated. The contact restarted the vehicle and was able to continue driving. However, shortly afterward, the vehicle stalled again. The contact allowed the vehicle to sit idle for a while before attempting to restart the vehicle for a third time and was successful in driving the vehicle safely to the residence. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Numbers: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM) and 18V465000 (ENGINE AND ENGINE COOLING); as the possible cause of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 54,000.
Corrective Action:
The contact owns a 2018 BMW X1. The contact stated that while approaching an intersection at 10 MPH, the vehicle stalled and came to a complete stop in the middle of the intersection, with the check engine warning light illuminated. The contact restarted the vehicle and was able to continue driving. However, shortly afterward, the vehicle stalled again. The contact allowed the vehicle to sit idle for a while before attempting to restart the vehicle for a third time and was successful in driving the vehicle safely to the residence. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Numbers: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM) and 18V465000 (ENGINE AND ENGINE COOLING); as the possible cause of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 54,000.
Additional Notes:
The contact owns a 2018 BMW X1. The contact stated that while approaching an intersection at 10 MPH, the vehicle stalled and came to a complete stop in the middle of the intersection, with the check engine warning light illuminated. The contact restarted the vehicle and was able to continue driving. However, shortly afterward, the vehicle stalled again. The contact allowed the vehicle to sit idle for a while before attempting to restart the vehicle for a third time and was successful in driving the vehicle safely to the residence. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Numbers: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM) and 18V465000 (ENGINE AND ENGINE COOLING); as the possible cause of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 54,000.
Mfg Campaign: 11646359
Recall Date: Mar 4, 2025
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 BMW X1. The contact stated that while approaching an intersection at 10 MPH, the vehicle stalled and came to a complete stop in the middle of the intersection, with the check engine warning light illuminated. The contact restarted the vehicle and was able to continue driving. However, shortly afterward, the vehicle stalled again. The contact allowed the vehicle to sit idle for a while before attempting to restart the vehicle for a third time and was successful in driving the vehicle safely to the residence. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Numbers: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM) and 18V465000 (ENGINE AND ENGINE COOLING); as the possible cause of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 54,000.
Corrective Action:
The contact owns a 2018 BMW X1. The contact stated that while approaching an intersection at 10 MPH, the vehicle stalled and came to a complete stop in the middle of the intersection, with the check engine warning light illuminated. The contact restarted the vehicle and was able to continue driving. However, shortly afterward, the vehicle stalled again. The contact allowed the vehicle to sit idle for a while before attempting to restart the vehicle for a third time and was successful in driving the vehicle safely to the residence. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Numbers: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM) and 18V465000 (ENGINE AND ENGINE COOLING); as the possible cause of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 54,000.
Additional Notes:
The contact owns a 2018 BMW X1. The contact stated that while approaching an intersection at 10 MPH, the vehicle stalled and came to a complete stop in the middle of the intersection, with the check engine warning light illuminated. The contact restarted the vehicle and was able to continue driving. However, shortly afterward, the vehicle stalled again. The contact allowed the vehicle to sit idle for a while before attempting to restart the vehicle for a third time and was successful in driving the vehicle safely to the residence. The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The contact referenced NHTSA Campaign Numbers: 24V608000 (ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM) and 18V465000 (ENGINE AND ENGINE COOLING); as the possible cause of the failure. The manufacturer was notified of the failure. The approximate failure mileage was 54,000.
Mfg Campaign: 11646359
Recall Date: Mar 4, 2025
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
Airbag. No open recalls. Spinal injury in head-on collision. Unknown Crash Champions at Windsor Mills in Baltimore, MD (auto body shop for Progressive) No warnings
Corrective Action:
Airbag. No open recalls. Spinal injury in head-on collision. Unknown Crash Champions at Windsor Mills in Baltimore, MD (auto body shop for Progressive) No warnings
Additional Notes:
Airbag. No open recalls. Spinal injury in head-on collision. Unknown Crash Champions at Windsor Mills in Baltimore, MD (auto body shop for Progressive) No warnings
Mfg Campaign: 11606959
Recall Date: Aug 7, 2024
Bmw Of North America, Llc
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Airbag. No open recalls. Spinal injury in head-on collision. Unknown Crash Champions at Windsor Mills in Baltimore, MD (auto body shop for Progressive) No warnings
Corrective Action:
Airbag. No open recalls. Spinal injury in head-on collision. Unknown Crash Champions at Windsor Mills in Baltimore, MD (auto body shop for Progressive) No warnings
Additional Notes:
Airbag. No open recalls. Spinal injury in head-on collision. Unknown Crash Champions at Windsor Mills in Baltimore, MD (auto body shop for Progressive) No warnings
Mfg Campaign: 11606959
Recall Date: Aug 7, 2024
Bmw Of North America, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
There is an issue with the X1 series of BMWs where the system shuts down after a cold start. This car displays alerts on the dashboard, and BMW service has confirmed that there are two firmware updates available to fix the issues. However, instead of providing the updates at no charge, they are asking for almost $1,000 for the firmware update. Forum discussions indicate that this issue causes the engine to stop after a cold start, which is extremely challenging, especially when leaving a garage into oncoming traffic, as the car just shuts off. There should be a recall and free firmware updates for these vehicles. FC 151001 IGNITION TIMING DURING COLD START
Corrective Action:
There is an issue with the X1 series of BMWs where the system shuts down after a cold start. This car displays alerts on the dashboard, and BMW service has confirmed that there are two firmware updates available to fix the issues. However, instead of providing the updates at no charge, they are asking for almost $1,000 for the firmware update. Forum discussions indicate that this issue causes the engine to stop after a cold start, which is extremely challenging, especially when leaving a garage into oncoming traffic, as the car just shuts off. There should be a recall and free firmware updates for these vehicles. FC 151001 IGNITION TIMING DURING COLD START
Additional Notes:
There is an issue with the X1 series of BMWs where the system shuts down after a cold start. This car displays alerts on the dashboard, and BMW service has confirmed that there are two firmware updates available to fix the issues. However, instead of providing the updates at no charge, they are asking for almost $1,000 for the firmware update. Forum discussions indicate that this issue causes the engine to stop after a cold start, which is extremely challenging, especially when leaving a garage into oncoming traffic, as the car just shuts off. There should be a recall and free firmware updates for these vehicles. FC 151001 IGNITION TIMING DURING COLD START
Mfg Campaign: 11604840
Recall Date: Jul 26, 2024
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
There is an issue with the X1 series of BMWs where the system shuts down after a cold start. This car displays alerts on the dashboard, and BMW service has confirmed that there are two firmware updates available to fix the issues. However, instead of providing the updates at no charge, they are asking for almost $1,000 for the firmware update. Forum discussions indicate that this issue causes the engine to stop after a cold start, which is extremely challenging, especially when leaving a garage into oncoming traffic, as the car just shuts off. There should be a recall and free firmware updates for these vehicles. FC 151001 IGNITION TIMING DURING COLD START
Corrective Action:
There is an issue with the X1 series of BMWs where the system shuts down after a cold start. This car displays alerts on the dashboard, and BMW service has confirmed that there are two firmware updates available to fix the issues. However, instead of providing the updates at no charge, they are asking for almost $1,000 for the firmware update. Forum discussions indicate that this issue causes the engine to stop after a cold start, which is extremely challenging, especially when leaving a garage into oncoming traffic, as the car just shuts off. There should be a recall and free firmware updates for these vehicles. FC 151001 IGNITION TIMING DURING COLD START
Additional Notes:
There is an issue with the X1 series of BMWs where the system shuts down after a cold start. This car displays alerts on the dashboard, and BMW service has confirmed that there are two firmware updates available to fix the issues. However, instead of providing the updates at no charge, they are asking for almost $1,000 for the firmware update. Forum discussions indicate that this issue causes the engine to stop after a cold start, which is extremely challenging, especially when leaving a garage into oncoming traffic, as the car just shuts off. There should be a recall and free firmware updates for these vehicles. FC 151001 IGNITION TIMING DURING COLD START
Mfg Campaign: 11604840
Recall Date: Jul 26, 2024
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
There is an issue with the X1 series of BMWs where the system shuts down after a cold start. This car displays alerts on the dashboard, and BMW service has confirmed that there are two firmware updates available to fix the issues. However, instead of providing the updates at no charge, they are asking for almost $1,000 for the firmware update. Forum discussions indicate that this issue causes the engine to stop after a cold start, which is extremely challenging, especially when leaving a garage into oncoming traffic, as the car just shuts off. There should be a recall and free firmware updates for these vehicles. FC 151001 IGNITION TIMING DURING COLD START
Corrective Action:
There is an issue with the X1 series of BMWs where the system shuts down after a cold start. This car displays alerts on the dashboard, and BMW service has confirmed that there are two firmware updates available to fix the issues. However, instead of providing the updates at no charge, they are asking for almost $1,000 for the firmware update. Forum discussions indicate that this issue causes the engine to stop after a cold start, which is extremely challenging, especially when leaving a garage into oncoming traffic, as the car just shuts off. There should be a recall and free firmware updates for these vehicles. FC 151001 IGNITION TIMING DURING COLD START
Additional Notes:
There is an issue with the X1 series of BMWs where the system shuts down after a cold start. This car displays alerts on the dashboard, and BMW service has confirmed that there are two firmware updates available to fix the issues. However, instead of providing the updates at no charge, they are asking for almost $1,000 for the firmware update. Forum discussions indicate that this issue causes the engine to stop after a cold start, which is extremely challenging, especially when leaving a garage into oncoming traffic, as the car just shuts off. There should be a recall and free firmware updates for these vehicles. FC 151001 IGNITION TIMING DURING COLD START
Mfg Campaign: 11604840
Recall Date: Jul 26, 2024
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
This was struck in the rear at the stop light.
Corrective Action:
This was struck in the rear at the stop light.
Additional Notes:
This was struck in the rear at the stop light.
Mfg Campaign: 11587165
Recall Date: May 6, 2024
Bmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
This was struck in the rear at the stop light.
Corrective Action:
This was struck in the rear at the stop light.
Additional Notes:
This was struck in the rear at the stop light.
Mfg Campaign: 11587165
Recall Date: May 6, 2024
Bmw Of North America, Llc
Defect Description:
AIR BAGS
Potential Consequences:
This vehicle was rear ended with rear frame damage. The airbag light stays on and the seat belt was ejected and lock. The seat now will not extend to fit and latch. My wife the owner of the car [XXX] head and body was jerked extremely hard due to the lack of airbag not deploying. My wife completed all required maintenance with the BMW dealer prior to the accident. This is frustrating since we paid a lot of money over the years to maintain the car and we expect nothing less, but a safe vehicle for my wife. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
This vehicle was rear ended with rear frame damage. The airbag light stays on and the seat belt was ejected and lock. The seat now will not extend to fit and latch. My wife the owner of the car [XXX] head and body was jerked extremely hard due to the lack of airbag not deploying. My wife completed all required maintenance with the BMW dealer prior to the accident. This is frustrating since we paid a lot of money over the years to maintain the car and we expect nothing less, but a safe vehicle for my wife. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
This vehicle was rear ended with rear frame damage. The airbag light stays on and the seat belt was ejected and lock. The seat now will not extend to fit and latch. My wife the owner of the car [XXX] head and body was jerked extremely hard due to the lack of airbag not deploying. My wife completed all required maintenance with the BMW dealer prior to the accident. This is frustrating since we paid a lot of money over the years to maintain the car and we expect nothing less, but a safe vehicle for my wife. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11583839
Recall Date: Apr 18, 2024
Bmw Of North America, Llc
Defect Description:
SEAT BELTS
Potential Consequences:
This vehicle was rear ended with rear frame damage. The airbag light stays on and the seat belt was ejected and lock. The seat now will not extend to fit and latch. My wife the owner of the car [XXX] head and body was jerked extremely hard due to the lack of airbag not deploying. My wife completed all required maintenance with the BMW dealer prior to the accident. This is frustrating since we paid a lot of money over the years to maintain the car and we expect nothing less, but a safe vehicle for my wife. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
This vehicle was rear ended with rear frame damage. The airbag light stays on and the seat belt was ejected and lock. The seat now will not extend to fit and latch. My wife the owner of the car [XXX] head and body was jerked extremely hard due to the lack of airbag not deploying. My wife completed all required maintenance with the BMW dealer prior to the accident. This is frustrating since we paid a lot of money over the years to maintain the car and we expect nothing less, but a safe vehicle for my wife. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
This vehicle was rear ended with rear frame damage. The airbag light stays on and the seat belt was ejected and lock. The seat now will not extend to fit and latch. My wife the owner of the car [XXX] head and body was jerked extremely hard due to the lack of airbag not deploying. My wife completed all required maintenance with the BMW dealer prior to the accident. This is frustrating since we paid a lot of money over the years to maintain the car and we expect nothing less, but a safe vehicle for my wife. [XXX] [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11583839
Recall Date: Apr 18, 2024
Bmw Of North America, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Was driving down the highway at 70 MPH when my sunroof suddenly exploded. There was no damage to the sunroof prior to the explosion and there was no outside object that fell onto the sunroof that could have caused it to explode. Thankfully I had the liner closed on the inside of the vehicle and I did not have the glass shatter on to me physically. However, if the liner had not been closed there could have been physical damage to myself and possibly caused me to have a motor vehicle accident. I took my vehicle to the dealership and the technician informed that he has at least 4 BMW vehicles per month with sunroof explosion. I also contacted BMW USA and notified them of the incident, and they stated there was no open recall on my vehicle. As stated before I feel this is a HUGE safety issue that warrants further investigation.
Corrective Action:
Was driving down the highway at 70 MPH when my sunroof suddenly exploded. There was no damage to the sunroof prior to the explosion and there was no outside object that fell onto the sunroof that could have caused it to explode. Thankfully I had the liner closed on the inside of the vehicle and I did not have the glass shatter on to me physically. However, if the liner had not been closed there could have been physical damage to myself and possibly caused me to have a motor vehicle accident. I took my vehicle to the dealership and the technician informed that he has at least 4 BMW vehicles per month with sunroof explosion. I also contacted BMW USA and notified them of the incident, and they stated there was no open recall on my vehicle. As stated before I feel this is a HUGE safety issue that warrants further investigation.
Additional Notes:
Was driving down the highway at 70 MPH when my sunroof suddenly exploded. There was no damage to the sunroof prior to the explosion and there was no outside object that fell onto the sunroof that could have caused it to explode. Thankfully I had the liner closed on the inside of the vehicle and I did not have the glass shatter on to me physically. However, if the liner had not been closed there could have been physical damage to myself and possibly caused me to have a motor vehicle accident. I took my vehicle to the dealership and the technician informed that he has at least 4 BMW vehicles per month with sunroof explosion. I also contacted BMW USA and notified them of the incident, and they stated there was no open recall on my vehicle. As stated before I feel this is a HUGE safety issue that warrants further investigation.
Mfg Campaign: 11583632
Recall Date: Apr 17, 2024
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Car does not idle when first starts. Shifting into reverse causes car to nearly stall. To avoid this, I have to touch the accelerator with extra pressure which causes the car to jerk uncontrollably backwards. This is a known fault on X1 BMW’s. BMW requires $300-500 to complete a software update with no guarantee this will correct the problem. The software update was completed once before in 2019 and the problem persists. They are asking for another payment for another update with no guarantee.
Corrective Action:
Car does not idle when first starts. Shifting into reverse causes car to nearly stall. To avoid this, I have to touch the accelerator with extra pressure which causes the car to jerk uncontrollably backwards. This is a known fault on X1 BMW’s. BMW requires $300-500 to complete a software update with no guarantee this will correct the problem. The software update was completed once before in 2019 and the problem persists. They are asking for another payment for another update with no guarantee.
Additional Notes:
Car does not idle when first starts. Shifting into reverse causes car to nearly stall. To avoid this, I have to touch the accelerator with extra pressure which causes the car to jerk uncontrollably backwards. This is a known fault on X1 BMW’s. BMW requires $300-500 to complete a software update with no guarantee this will correct the problem. The software update was completed once before in 2019 and the problem persists. They are asking for another payment for another update with no guarantee.
Mfg Campaign: 11575026
Recall Date: Mar 2, 2024
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
Car began to make a loud humming noise from the engine compartment and the car went stiff. The check engine light came on and when taken to have the light looked at, it showed a faulty thermostat.
Corrective Action:
Car began to make a loud humming noise from the engine compartment and the car went stiff. The check engine light came on and when taken to have the light looked at, it showed a faulty thermostat.
Additional Notes:
Car began to make a loud humming noise from the engine compartment and the car went stiff. The check engine light came on and when taken to have the light looked at, it showed a faulty thermostat.
Mfg Campaign: 11572818
Recall Date: Feb 19, 2024
Bmw Of North America, Llc
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 BMW X1. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the vehicle shuddered significantly upon depressing the brake pedal. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the evaporative emission control circuit had failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.
Corrective Action:
The contact owns a 2018 BMW X1. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the vehicle shuddered significantly upon depressing the brake pedal. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the evaporative emission control circuit had failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.
Additional Notes:
The contact owns a 2018 BMW X1. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the vehicle shuddered significantly upon depressing the brake pedal. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the evaporative emission control circuit had failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.
Mfg Campaign: 11540519
Recall Date: Aug 24, 2023
Bmw Of North America, Llc
Defect Description:
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:HOSES/VALVES/SENSORS
Potential Consequences:
The contact owns a 2018 BMW X1. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the vehicle shuddered significantly upon depressing the brake pedal. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the evaporative emission control circuit had failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.
Corrective Action:
The contact owns a 2018 BMW X1. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the vehicle shuddered significantly upon depressing the brake pedal. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the evaporative emission control circuit had failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.
Additional Notes:
The contact owns a 2018 BMW X1. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the vehicle shuddered significantly upon depressing the brake pedal. The vehicle was taken to an independent mechanic, where it was diagnosed and determined that the evaporative emission control circuit had failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,000.
Mfg Campaign: 11540519
Recall Date: Aug 24, 2023
Bmw Of North America, Llc
Defect Description:
POWER TRAIN
Potential Consequences:
When first turning on the car in the morning and trying to reverse the vehicle, it begins jerking and the acceleration revs up rpm almost as if it's trying not to shut off. We have friends with the same model and they have had the same issue and were told it has to do with the crankshaft.
Corrective Action:
When first turning on the car in the morning and trying to reverse the vehicle, it begins jerking and the acceleration revs up rpm almost as if it's trying not to shut off. We have friends with the same model and they have had the same issue and were told it has to do with the crankshaft.
Additional Notes:
When first turning on the car in the morning and trying to reverse the vehicle, it begins jerking and the acceleration revs up rpm almost as if it's trying not to shut off. We have friends with the same model and they have had the same issue and were told it has to do with the crankshaft.
Mfg Campaign: 11508153
Recall Date: Feb 20, 2023
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