Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Consumer Complaints
105 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
We purchased the vehicle on April 2nd. The front left strut airbag burst while we were driving at 23 miles an hour. Thankfully were weren't going fast when the failure occurred. I would imagine that at highway speeds this could greatly impact your driving ability as the front left of the car dropped down about 6 inches. The dealer currently has the part on backorder but has yet to attempt a repair. Our vehicle has been out of commission for 26 days. We got about 15 warning lights and parked in our driveway as we happened to be near our home when the strut broke. We had the vehicle towed to the nearest Acura dealership.
Corrective Action:
We purchased the vehicle on April 2nd. The front left strut airbag burst while we were driving at 23 miles an hour. Thankfully were weren't going fast when the failure occurred. I would imagine that at highway speeds this could greatly impact your driving ability as the front left of the car dropped down about 6 inches. The dealer currently has the part on backorder but has yet to attempt a repair. Our vehicle has been out of commission for 26 days. We got about 15 warning lights and parked in our driveway as we happened to be near our home when the strut broke. We had the vehicle towed to the nearest Acura dealership.
Additional Notes:
We purchased the vehicle on April 2nd. The front left strut airbag burst while we were driving at 23 miles an hour. Thankfully were weren't going fast when the failure occurred. I would imagine that at highway speeds this could greatly impact your driving ability as the front left of the car dropped down about 6 inches. The dealer currently has the part on backorder but has yet to attempt a repair. Our vehicle has been out of commission for 26 days. We got about 15 warning lights and parked in our driveway as we happened to be near our home when the strut broke. We had the vehicle towed to the nearest Acura dealership.
Mfg Campaign: 11467766
Recall Date: Jun 6, 2022
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
At slow speed our brand new vehicle with only 800 miles the electric power steering system failed causing difficulty manually steering the vehicle and pulling off the roadway. In addition every warning light illuminated on dashboard. Vehicle was towed to Acura of Turnersville in NJ and after three days is still being diagnosed. Internet searches have revealed several other owners with the 2022 Acura MDX and the same vehicle problems. One owner had Acura buy the car back after four months of diagnosis and no repair. Our dealer serivce advisor stated the had another 2022 MDX with the same issue only two weeks ago. This is a very serious situation as losing power steering at any speed could cause a crash if the driver doesnt have enough strength to manually steer the car. This is a potentionally serious situation the warrants further investigation by NHTSA.
Corrective Action:
At slow speed our brand new vehicle with only 800 miles the electric power steering system failed causing difficulty manually steering the vehicle and pulling off the roadway. In addition every warning light illuminated on dashboard. Vehicle was towed to Acura of Turnersville in NJ and after three days is still being diagnosed. Internet searches have revealed several other owners with the 2022 Acura MDX and the same vehicle problems. One owner had Acura buy the car back after four months of diagnosis and no repair. Our dealer serivce advisor stated the had another 2022 MDX with the same issue only two weeks ago. This is a very serious situation as losing power steering at any speed could cause a crash if the driver doesnt have enough strength to manually steer the car. This is a potentionally serious situation the warrants further investigation by NHTSA.
Additional Notes:
At slow speed our brand new vehicle with only 800 miles the electric power steering system failed causing difficulty manually steering the vehicle and pulling off the roadway. In addition every warning light illuminated on dashboard. Vehicle was towed to Acura of Turnersville in NJ and after three days is still being diagnosed. Internet searches have revealed several other owners with the 2022 Acura MDX and the same vehicle problems. One owner had Acura buy the car back after four months of diagnosis and no repair. Our dealer serivce advisor stated the had another 2022 MDX with the same issue only two weeks ago. This is a very serious situation as losing power steering at any speed could cause a crash if the driver doesnt have enough strength to manually steer the car. This is a potentionally serious situation the warrants further investigation by NHTSA.
Mfg Campaign: 11462713
Recall Date: Apr 29, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
Observation 1: Lane-keeping assistance is unreliable and the results of its operation are highly variable. In optimum conditions (daylight, wide lanes which are clearly marked; good contract between lane markings & pavement; no more than very gentle, wide-radius curves), this feature will do one of three things when the vehicle starts to drift from the middle of the lane: (1) the feature will gently steer the vehicle back to the desired position, (2) the feature will exhibit a warning by vibrating the steering wheel and allow the vehicle to change lanes or (3) fail and do nothing -- without any warning whatsoever. One never knows how the car will react but it certainly cannot be trusted. Observation 2: When driving in light traffic or no traffic conditions the vehicle will occasionally brake aggressively. This was observed to occur on multiple occasions. Two situational examples which have been observed several times: (1) four lane roadway inside city limits; speed: 40mph; I was gently braking to stop behind a vehicle stopped at a traffic light; car applied brakes rapidly nearly causing a rear-end crash as the vehicle behind me did not anticipate the Acura's action. (Judging from the hand signal I received I believe the driver of the vehicle behind me though I was administering a "brake test" -- a common precursor to "road rage.") (2) driving on a two lane country road at 50-55MPH; no other traffic within hundreds of feet in any direction; vehicle brakes rapidly for no apparent reason; my attempt to accelerate and over-ride the "safety feature" was unsuccessful -- eventually the Acura stopped this action and I was able to resume desired speed. Important to note: At no time during these incidents did braking occur to avoid a crash or minimize damage. These were uncommanded operations that actually increased the probability of a crash. These events occurred between 11/21 and 03/22.
Corrective Action:
Observation 1: Lane-keeping assistance is unreliable and the results of its operation are highly variable. In optimum conditions (daylight, wide lanes which are clearly marked; good contract between lane markings & pavement; no more than very gentle, wide-radius curves), this feature will do one of three things when the vehicle starts to drift from the middle of the lane: (1) the feature will gently steer the vehicle back to the desired position, (2) the feature will exhibit a warning by vibrating the steering wheel and allow the vehicle to change lanes or (3) fail and do nothing -- without any warning whatsoever. One never knows how the car will react but it certainly cannot be trusted. Observation 2: When driving in light traffic or no traffic conditions the vehicle will occasionally brake aggressively. This was observed to occur on multiple occasions. Two situational examples which have been observed several times: (1) four lane roadway inside city limits; speed: 40mph; I was gently braking to stop behind a vehicle stopped at a traffic light; car applied brakes rapidly nearly causing a rear-end crash as the vehicle behind me did not anticipate the Acura's action. (Judging from the hand signal I received I believe the driver of the vehicle behind me though I was administering a "brake test" -- a common precursor to "road rage.") (2) driving on a two lane country road at 50-55MPH; no other traffic within hundreds of feet in any direction; vehicle brakes rapidly for no apparent reason; my attempt to accelerate and over-ride the "safety feature" was unsuccessful -- eventually the Acura stopped this action and I was able to resume desired speed. Important to note: At no time during these incidents did braking occur to avoid a crash or minimize damage. These were uncommanded operations that actually increased the probability of a crash. These events occurred between 11/21 and 03/22.
Additional Notes:
Observation 1: Lane-keeping assistance is unreliable and the results of its operation are highly variable. In optimum conditions (daylight, wide lanes which are clearly marked; good contract between lane markings & pavement; no more than very gentle, wide-radius curves), this feature will do one of three things when the vehicle starts to drift from the middle of the lane: (1) the feature will gently steer the vehicle back to the desired position, (2) the feature will exhibit a warning by vibrating the steering wheel and allow the vehicle to change lanes or (3) fail and do nothing -- without any warning whatsoever. One never knows how the car will react but it certainly cannot be trusted. Observation 2: When driving in light traffic or no traffic conditions the vehicle will occasionally brake aggressively. This was observed to occur on multiple occasions. Two situational examples which have been observed several times: (1) four lane roadway inside city limits; speed: 40mph; I was gently braking to stop behind a vehicle stopped at a traffic light; car applied brakes rapidly nearly causing a rear-end crash as the vehicle behind me did not anticipate the Acura's action. (Judging from the hand signal I received I believe the driver of the vehicle behind me though I was administering a "brake test" -- a common precursor to "road rage.") (2) driving on a two lane country road at 50-55MPH; no other traffic within hundreds of feet in any direction; vehicle brakes rapidly for no apparent reason; my attempt to accelerate and over-ride the "safety feature" was unsuccessful -- eventually the Acura stopped this action and I was able to resume desired speed. Important to note: At no time during these incidents did braking occur to avoid a crash or minimize damage. These were uncommanded operations that actually increased the probability of a crash. These events occurred between 11/21 and 03/22.
Mfg Campaign: 11458493
Recall Date: Mar 27, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Observation 1: Lane-keeping assistance is unreliable and the results of its operation are highly variable. In optimum conditions (daylight, wide lanes which are clearly marked; good contract between lane markings & pavement; no more than very gentle, wide-radius curves), this feature will do one of three things when the vehicle starts to drift from the middle of the lane: (1) the feature will gently steer the vehicle back to the desired position, (2) the feature will exhibit a warning by vibrating the steering wheel and allow the vehicle to change lanes or (3) fail and do nothing -- without any warning whatsoever. One never knows how the car will react but it certainly cannot be trusted. Observation 2: When driving in light traffic or no traffic conditions the vehicle will occasionally brake aggressively. This was observed to occur on multiple occasions. Two situational examples which have been observed several times: (1) four lane roadway inside city limits; speed: 40mph; I was gently braking to stop behind a vehicle stopped at a traffic light; car applied brakes rapidly nearly causing a rear-end crash as the vehicle behind me did not anticipate the Acura's action. (Judging from the hand signal I received I believe the driver of the vehicle behind me though I was administering a "brake test" -- a common precursor to "road rage.") (2) driving on a two lane country road at 50-55MPH; no other traffic within hundreds of feet in any direction; vehicle brakes rapidly for no apparent reason; my attempt to accelerate and over-ride the "safety feature" was unsuccessful -- eventually the Acura stopped this action and I was able to resume desired speed. Important to note: At no time during these incidents did braking occur to avoid a crash or minimize damage. These were uncommanded operations that actually increased the probability of a crash. These events occurred between 11/21 and 03/22.
Corrective Action:
Observation 1: Lane-keeping assistance is unreliable and the results of its operation are highly variable. In optimum conditions (daylight, wide lanes which are clearly marked; good contract between lane markings & pavement; no more than very gentle, wide-radius curves), this feature will do one of three things when the vehicle starts to drift from the middle of the lane: (1) the feature will gently steer the vehicle back to the desired position, (2) the feature will exhibit a warning by vibrating the steering wheel and allow the vehicle to change lanes or (3) fail and do nothing -- without any warning whatsoever. One never knows how the car will react but it certainly cannot be trusted. Observation 2: When driving in light traffic or no traffic conditions the vehicle will occasionally brake aggressively. This was observed to occur on multiple occasions. Two situational examples which have been observed several times: (1) four lane roadway inside city limits; speed: 40mph; I was gently braking to stop behind a vehicle stopped at a traffic light; car applied brakes rapidly nearly causing a rear-end crash as the vehicle behind me did not anticipate the Acura's action. (Judging from the hand signal I received I believe the driver of the vehicle behind me though I was administering a "brake test" -- a common precursor to "road rage.") (2) driving on a two lane country road at 50-55MPH; no other traffic within hundreds of feet in any direction; vehicle brakes rapidly for no apparent reason; my attempt to accelerate and over-ride the "safety feature" was unsuccessful -- eventually the Acura stopped this action and I was able to resume desired speed. Important to note: At no time during these incidents did braking occur to avoid a crash or minimize damage. These were uncommanded operations that actually increased the probability of a crash. These events occurred between 11/21 and 03/22.
Additional Notes:
Observation 1: Lane-keeping assistance is unreliable and the results of its operation are highly variable. In optimum conditions (daylight, wide lanes which are clearly marked; good contract between lane markings & pavement; no more than very gentle, wide-radius curves), this feature will do one of three things when the vehicle starts to drift from the middle of the lane: (1) the feature will gently steer the vehicle back to the desired position, (2) the feature will exhibit a warning by vibrating the steering wheel and allow the vehicle to change lanes or (3) fail and do nothing -- without any warning whatsoever. One never knows how the car will react but it certainly cannot be trusted. Observation 2: When driving in light traffic or no traffic conditions the vehicle will occasionally brake aggressively. This was observed to occur on multiple occasions. Two situational examples which have been observed several times: (1) four lane roadway inside city limits; speed: 40mph; I was gently braking to stop behind a vehicle stopped at a traffic light; car applied brakes rapidly nearly causing a rear-end crash as the vehicle behind me did not anticipate the Acura's action. (Judging from the hand signal I received I believe the driver of the vehicle behind me though I was administering a "brake test" -- a common precursor to "road rage.") (2) driving on a two lane country road at 50-55MPH; no other traffic within hundreds of feet in any direction; vehicle brakes rapidly for no apparent reason; my attempt to accelerate and over-ride the "safety feature" was unsuccessful -- eventually the Acura stopped this action and I was able to resume desired speed. Important to note: At no time during these incidents did braking occur to avoid a crash or minimize damage. These were uncommanded operations that actually increased the probability of a crash. These events occurred between 11/21 and 03/22.
Mfg Campaign: 11458493
Recall Date: Mar 27, 2022
Honda (american Honda Motor Co.)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
Observation 1: Lane-keeping assistance is unreliable and the results of its operation are highly variable. In optimum conditions (daylight, wide lanes which are clearly marked; good contract between lane markings & pavement; no more than very gentle, wide-radius curves), this feature will do one of three things when the vehicle starts to drift from the middle of the lane: (1) the feature will gently steer the vehicle back to the desired position, (2) the feature will exhibit a warning by vibrating the steering wheel and allow the vehicle to change lanes or (3) fail and do nothing -- without any warning whatsoever. One never knows how the car will react but it certainly cannot be trusted. Observation 2: When driving in light traffic or no traffic conditions the vehicle will occasionally brake aggressively. This was observed to occur on multiple occasions. Two situational examples which have been observed several times: (1) four lane roadway inside city limits; speed: 40mph; I was gently braking to stop behind a vehicle stopped at a traffic light; car applied brakes rapidly nearly causing a rear-end crash as the vehicle behind me did not anticipate the Acura's action. (Judging from the hand signal I received I believe the driver of the vehicle behind me though I was administering a "brake test" -- a common precursor to "road rage.") (2) driving on a two lane country road at 50-55MPH; no other traffic within hundreds of feet in any direction; vehicle brakes rapidly for no apparent reason; my attempt to accelerate and over-ride the "safety feature" was unsuccessful -- eventually the Acura stopped this action and I was able to resume desired speed. Important to note: At no time during these incidents did braking occur to avoid a crash or minimize damage. These were uncommanded operations that actually increased the probability of a crash. These events occurred between 11/21 and 03/22.
Corrective Action:
Observation 1: Lane-keeping assistance is unreliable and the results of its operation are highly variable. In optimum conditions (daylight, wide lanes which are clearly marked; good contract between lane markings & pavement; no more than very gentle, wide-radius curves), this feature will do one of three things when the vehicle starts to drift from the middle of the lane: (1) the feature will gently steer the vehicle back to the desired position, (2) the feature will exhibit a warning by vibrating the steering wheel and allow the vehicle to change lanes or (3) fail and do nothing -- without any warning whatsoever. One never knows how the car will react but it certainly cannot be trusted. Observation 2: When driving in light traffic or no traffic conditions the vehicle will occasionally brake aggressively. This was observed to occur on multiple occasions. Two situational examples which have been observed several times: (1) four lane roadway inside city limits; speed: 40mph; I was gently braking to stop behind a vehicle stopped at a traffic light; car applied brakes rapidly nearly causing a rear-end crash as the vehicle behind me did not anticipate the Acura's action. (Judging from the hand signal I received I believe the driver of the vehicle behind me though I was administering a "brake test" -- a common precursor to "road rage.") (2) driving on a two lane country road at 50-55MPH; no other traffic within hundreds of feet in any direction; vehicle brakes rapidly for no apparent reason; my attempt to accelerate and over-ride the "safety feature" was unsuccessful -- eventually the Acura stopped this action and I was able to resume desired speed. Important to note: At no time during these incidents did braking occur to avoid a crash or minimize damage. These were uncommanded operations that actually increased the probability of a crash. These events occurred between 11/21 and 03/22.
Additional Notes:
Observation 1: Lane-keeping assistance is unreliable and the results of its operation are highly variable. In optimum conditions (daylight, wide lanes which are clearly marked; good contract between lane markings & pavement; no more than very gentle, wide-radius curves), this feature will do one of three things when the vehicle starts to drift from the middle of the lane: (1) the feature will gently steer the vehicle back to the desired position, (2) the feature will exhibit a warning by vibrating the steering wheel and allow the vehicle to change lanes or (3) fail and do nothing -- without any warning whatsoever. One never knows how the car will react but it certainly cannot be trusted. Observation 2: When driving in light traffic or no traffic conditions the vehicle will occasionally brake aggressively. This was observed to occur on multiple occasions. Two situational examples which have been observed several times: (1) four lane roadway inside city limits; speed: 40mph; I was gently braking to stop behind a vehicle stopped at a traffic light; car applied brakes rapidly nearly causing a rear-end crash as the vehicle behind me did not anticipate the Acura's action. (Judging from the hand signal I received I believe the driver of the vehicle behind me though I was administering a "brake test" -- a common precursor to "road rage.") (2) driving on a two lane country road at 50-55MPH; no other traffic within hundreds of feet in any direction; vehicle brakes rapidly for no apparent reason; my attempt to accelerate and over-ride the "safety feature" was unsuccessful -- eventually the Acura stopped this action and I was able to resume desired speed. Important to note: At no time during these incidents did braking occur to avoid a crash or minimize damage. These were uncommanded operations that actually increased the probability of a crash. These events occurred between 11/21 and 03/22.
Mfg Campaign: 11458493
Recall Date: Mar 27, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
May the water leak causes fire . I have many issues going on on my new 22 MDX 7k miles on it , the car is acting crazy no keyless entry working, remote is not working, I called many dealers after they checked it they said we have to keep the car for few days because there's water leaking on the driver side, it was a shocking for me that a brand new car having that, I called the worst company ever Acura and i told them i need a replacement or buy back I'm not agree to fix a brand new car and go through this hassle for years, they was very aggressive and not professional or fair and the case manager hange up on me (Jassica) she refused to let me speake to her manager or supervisor, she said just have to leave the car at the dealer for few days without loaner or reimbursement!! Is it fair ?! And she started to give reasons for the problem which is not true, now I need help to get it done.The worst after sale service ever It was one of my big mistakes that happened to my life to buy Acura !
Corrective Action:
May the water leak causes fire . I have many issues going on on my new 22 MDX 7k miles on it , the car is acting crazy no keyless entry working, remote is not working, I called many dealers after they checked it they said we have to keep the car for few days because there's water leaking on the driver side, it was a shocking for me that a brand new car having that, I called the worst company ever Acura and i told them i need a replacement or buy back I'm not agree to fix a brand new car and go through this hassle for years, they was very aggressive and not professional or fair and the case manager hange up on me (Jassica) she refused to let me speake to her manager or supervisor, she said just have to leave the car at the dealer for few days without loaner or reimbursement!! Is it fair ?! And she started to give reasons for the problem which is not true, now I need help to get it done.The worst after sale service ever It was one of my big mistakes that happened to my life to buy Acura !
Additional Notes:
May the water leak causes fire . I have many issues going on on my new 22 MDX 7k miles on it , the car is acting crazy no keyless entry working, remote is not working, I called many dealers after they checked it they said we have to keep the car for few days because there's water leaking on the driver side, it was a shocking for me that a brand new car having that, I called the worst company ever Acura and i told them i need a replacement or buy back I'm not agree to fix a brand new car and go through this hassle for years, they was very aggressive and not professional or fair and the case manager hange up on me (Jassica) she refused to let me speake to her manager or supervisor, she said just have to leave the car at the dealer for few days without loaner or reimbursement!! Is it fair ?! And she started to give reasons for the problem which is not true, now I need help to get it done.The worst after sale service ever It was one of my big mistakes that happened to my life to buy Acura !
Mfg Campaign: 11456296
Recall Date: Mar 11, 2022
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
All warning lights came on dashboard. Car wouldn't turn off
Corrective Action:
All warning lights came on dashboard. Car wouldn't turn off
Additional Notes:
All warning lights came on dashboard. Car wouldn't turn off
Mfg Campaign: 11456241
Recall Date: Mar 10, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
All warning lights came on dashboard. Car wouldn't turn off
Corrective Action:
All warning lights came on dashboard. Car wouldn't turn off
Additional Notes:
All warning lights came on dashboard. Car wouldn't turn off
Mfg Campaign: 11456241
Recall Date: Mar 10, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
All warning lights came on dashboard. Car wouldn't turn off
Corrective Action:
All warning lights came on dashboard. Car wouldn't turn off
Additional Notes:
All warning lights came on dashboard. Car wouldn't turn off
Mfg Campaign: 11456241
Recall Date: Mar 10, 2022
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2022 Acura MDX. The contact stated while driving 50 MPH, the brakes applied independently. The contact stated the brake warning light was illuminated. The contact stated that the vehicle decelerated to 10 MPH however, quickly started accelerating after depressing the accelerator pedal. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 5,500.
Corrective Action:
The contact owns a 2022 Acura MDX. The contact stated while driving 50 MPH, the brakes applied independently. The contact stated the brake warning light was illuminated. The contact stated that the vehicle decelerated to 10 MPH however, quickly started accelerating after depressing the accelerator pedal. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 5,500.
Additional Notes:
The contact owns a 2022 Acura MDX. The contact stated while driving 50 MPH, the brakes applied independently. The contact stated the brake warning light was illuminated. The contact stated that the vehicle decelerated to 10 MPH however, quickly started accelerating after depressing the accelerator pedal. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 5,500.
Mfg Campaign: 11453758
Recall Date: Feb 24, 2022
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2022 Acura MDX. The contact stated while driving 50 MPH, the brakes applied independently. The contact stated the brake warning light was illuminated. The contact stated that the vehicle decelerated to 10 MPH however, quickly started accelerating after depressing the accelerator pedal. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 5,500.
Corrective Action:
The contact owns a 2022 Acura MDX. The contact stated while driving 50 MPH, the brakes applied independently. The contact stated the brake warning light was illuminated. The contact stated that the vehicle decelerated to 10 MPH however, quickly started accelerating after depressing the accelerator pedal. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 5,500.
Additional Notes:
The contact owns a 2022 Acura MDX. The contact stated while driving 50 MPH, the brakes applied independently. The contact stated the brake warning light was illuminated. The contact stated that the vehicle decelerated to 10 MPH however, quickly started accelerating after depressing the accelerator pedal. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 5,500.
Mfg Campaign: 11453758
Recall Date: Feb 24, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Sunroof spontaneously exploded outward while driving children to school. Loud boom like an explosion, no rain or inclement weather. Received a splinter from small shards of glass after Acura dealership vacuumed. They quoted me $1100 and $1400 for repair of this defect, and was unable to determine when glass would arrive. Did not give loaner or anything, and car is less than 30 days old.
Corrective Action:
Sunroof spontaneously exploded outward while driving children to school. Loud boom like an explosion, no rain or inclement weather. Received a splinter from small shards of glass after Acura dealership vacuumed. They quoted me $1100 and $1400 for repair of this defect, and was unable to determine when glass would arrive. Did not give loaner or anything, and car is less than 30 days old.
Additional Notes:
Sunroof spontaneously exploded outward while driving children to school. Loud boom like an explosion, no rain or inclement weather. Received a splinter from small shards of glass after Acura dealership vacuumed. They quoted me $1100 and $1400 for repair of this defect, and was unable to determine when glass would arrive. Did not give loaner or anything, and car is less than 30 days old.
Mfg Campaign: 11452717
Recall Date: Feb 18, 2022
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
After 4 times of taking the vehicle to two dealerships for the same concerns, I am having the following problems with my vehicle at this time:: wind/whistling/whining noise heard while driving and has gone unresolved. The car consistently makes a whining/whistling noise when reaching speeds between 40-65mph and has been a known issue with this year make and model per documentation provided to me by the dealership.
Corrective Action:
After 4 times of taking the vehicle to two dealerships for the same concerns, I am having the following problems with my vehicle at this time:: wind/whistling/whining noise heard while driving and has gone unresolved. The car consistently makes a whining/whistling noise when reaching speeds between 40-65mph and has been a known issue with this year make and model per documentation provided to me by the dealership.
Additional Notes:
After 4 times of taking the vehicle to two dealerships for the same concerns, I am having the following problems with my vehicle at this time:: wind/whistling/whining noise heard while driving and has gone unresolved. The car consistently makes a whining/whistling noise when reaching speeds between 40-65mph and has been a known issue with this year make and model per documentation provided to me by the dealership.
Mfg Campaign: 11447407
Recall Date: Jan 13, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
I was driving on a 80-mph 3-lane one direction (6 both) toll road, following a Tx State Trooper. About a 1/4 mile ahead of me were two waste disposal trucks. One in the right land and one passing the other in the center lane. The trooper and I pulled into the left lane. As we approached the waste disposal trucks (about 1/8 mile away) my brakes automatically engaged and braked hard for no reason. I tried to override it by depressing the accelerator but the accelerator did not respond (as though it had been disengaged). Behind me was a Mercedes SUV, which had to brake hard to avoid rear ending me. My brakes kept automatically braking (off and on). I finally pulled off the road on the left shoulder and brought the car to a complete stop. It then allowed me to proceed on my way. I bought the car in part for this safety feature, but it clearly is faulty. In reading about braking system, i found that older models had a button that you could use to turn the system off. In my 2022 model, you can turn it off only with multiple steps. You can also adjust the responsiveness of the auto-brake system through a multiple step process. Clearly, this is a major problem that needs to be addressed. I was very lucky that the car behind me braked immediately or it would have rear-ended me at high speed. It was about 5:30 p.m. It was getting dark but not completely dark. I think the problem is with the automatic braking system for forward crash avoidance, but my adaptive cruise control was engaged.
Corrective Action:
I was driving on a 80-mph 3-lane one direction (6 both) toll road, following a Tx State Trooper. About a 1/4 mile ahead of me were two waste disposal trucks. One in the right land and one passing the other in the center lane. The trooper and I pulled into the left lane. As we approached the waste disposal trucks (about 1/8 mile away) my brakes automatically engaged and braked hard for no reason. I tried to override it by depressing the accelerator but the accelerator did not respond (as though it had been disengaged). Behind me was a Mercedes SUV, which had to brake hard to avoid rear ending me. My brakes kept automatically braking (off and on). I finally pulled off the road on the left shoulder and brought the car to a complete stop. It then allowed me to proceed on my way. I bought the car in part for this safety feature, but it clearly is faulty. In reading about braking system, i found that older models had a button that you could use to turn the system off. In my 2022 model, you can turn it off only with multiple steps. You can also adjust the responsiveness of the auto-brake system through a multiple step process. Clearly, this is a major problem that needs to be addressed. I was very lucky that the car behind me braked immediately or it would have rear-ended me at high speed. It was about 5:30 p.m. It was getting dark but not completely dark. I think the problem is with the automatic braking system for forward crash avoidance, but my adaptive cruise control was engaged.
Additional Notes:
I was driving on a 80-mph 3-lane one direction (6 both) toll road, following a Tx State Trooper. About a 1/4 mile ahead of me were two waste disposal trucks. One in the right land and one passing the other in the center lane. The trooper and I pulled into the left lane. As we approached the waste disposal trucks (about 1/8 mile away) my brakes automatically engaged and braked hard for no reason. I tried to override it by depressing the accelerator but the accelerator did not respond (as though it had been disengaged). Behind me was a Mercedes SUV, which had to brake hard to avoid rear ending me. My brakes kept automatically braking (off and on). I finally pulled off the road on the left shoulder and brought the car to a complete stop. It then allowed me to proceed on my way. I bought the car in part for this safety feature, but it clearly is faulty. In reading about braking system, i found that older models had a button that you could use to turn the system off. In my 2022 model, you can turn it off only with multiple steps. You can also adjust the responsiveness of the auto-brake system through a multiple step process. Clearly, this is a major problem that needs to be addressed. I was very lucky that the car behind me braked immediately or it would have rear-ended me at high speed. It was about 5:30 p.m. It was getting dark but not completely dark. I think the problem is with the automatic braking system for forward crash avoidance, but my adaptive cruise control was engaged.
Mfg Campaign: 11446769
Recall Date: Jan 9, 2022
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
I was driving on a 80-mph 3-lane one direction (6 both) toll road, following a Tx State Trooper. About a 1/4 mile ahead of me were two waste disposal trucks. One in the right land and one passing the other in the center lane. The trooper and I pulled into the left lane. As we approached the waste disposal trucks (about 1/8 mile away) my brakes automatically engaged and braked hard for no reason. I tried to override it by depressing the accelerator but the accelerator did not respond (as though it had been disengaged). Behind me was a Mercedes SUV, which had to brake hard to avoid rear ending me. My brakes kept automatically braking (off and on). I finally pulled off the road on the left shoulder and brought the car to a complete stop. It then allowed me to proceed on my way. I bought the car in part for this safety feature, but it clearly is faulty. In reading about braking system, i found that older models had a button that you could use to turn the system off. In my 2022 model, you can turn it off only with multiple steps. You can also adjust the responsiveness of the auto-brake system through a multiple step process. Clearly, this is a major problem that needs to be addressed. I was very lucky that the car behind me braked immediately or it would have rear-ended me at high speed. It was about 5:30 p.m. It was getting dark but not completely dark. I think the problem is with the automatic braking system for forward crash avoidance, but my adaptive cruise control was engaged.
Corrective Action:
I was driving on a 80-mph 3-lane one direction (6 both) toll road, following a Tx State Trooper. About a 1/4 mile ahead of me were two waste disposal trucks. One in the right land and one passing the other in the center lane. The trooper and I pulled into the left lane. As we approached the waste disposal trucks (about 1/8 mile away) my brakes automatically engaged and braked hard for no reason. I tried to override it by depressing the accelerator but the accelerator did not respond (as though it had been disengaged). Behind me was a Mercedes SUV, which had to brake hard to avoid rear ending me. My brakes kept automatically braking (off and on). I finally pulled off the road on the left shoulder and brought the car to a complete stop. It then allowed me to proceed on my way. I bought the car in part for this safety feature, but it clearly is faulty. In reading about braking system, i found that older models had a button that you could use to turn the system off. In my 2022 model, you can turn it off only with multiple steps. You can also adjust the responsiveness of the auto-brake system through a multiple step process. Clearly, this is a major problem that needs to be addressed. I was very lucky that the car behind me braked immediately or it would have rear-ended me at high speed. It was about 5:30 p.m. It was getting dark but not completely dark. I think the problem is with the automatic braking system for forward crash avoidance, but my adaptive cruise control was engaged.
Additional Notes:
I was driving on a 80-mph 3-lane one direction (6 both) toll road, following a Tx State Trooper. About a 1/4 mile ahead of me were two waste disposal trucks. One in the right land and one passing the other in the center lane. The trooper and I pulled into the left lane. As we approached the waste disposal trucks (about 1/8 mile away) my brakes automatically engaged and braked hard for no reason. I tried to override it by depressing the accelerator but the accelerator did not respond (as though it had been disengaged). Behind me was a Mercedes SUV, which had to brake hard to avoid rear ending me. My brakes kept automatically braking (off and on). I finally pulled off the road on the left shoulder and brought the car to a complete stop. It then allowed me to proceed on my way. I bought the car in part for this safety feature, but it clearly is faulty. In reading about braking system, i found that older models had a button that you could use to turn the system off. In my 2022 model, you can turn it off only with multiple steps. You can also adjust the responsiveness of the auto-brake system through a multiple step process. Clearly, this is a major problem that needs to be addressed. I was very lucky that the car behind me braked immediately or it would have rear-ended me at high speed. It was about 5:30 p.m. It was getting dark but not completely dark. I think the problem is with the automatic braking system for forward crash avoidance, but my adaptive cruise control was engaged.
Mfg Campaign: 11446769
Recall Date: Jan 9, 2022
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The brakes are not working warning light has flashed several times. In numerous calls and dealer visits Acura has no resolution the say it’s under investigation. There is a service bulletin from May of 2021 but I was never advised of this issue and I am very uncomfortable driving the car with a brake problem.
Corrective Action:
The brakes are not working warning light has flashed several times. In numerous calls and dealer visits Acura has no resolution the say it’s under investigation. There is a service bulletin from May of 2021 but I was never advised of this issue and I am very uncomfortable driving the car with a brake problem.
Additional Notes:
The brakes are not working warning light has flashed several times. In numerous calls and dealer visits Acura has no resolution the say it’s under investigation. There is a service bulletin from May of 2021 but I was never advised of this issue and I am very uncomfortable driving the car with a brake problem.
Mfg Campaign: 11441158
Recall Date: Nov 20, 2021
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The brakes are not working warning light has flashed several times. In numerous calls and dealer visits Acura has no resolution the say it’s under investigation. There is a service bulletin from May of 2021 but I was never advised of this issue and I am very uncomfortable driving the car with a brake problem.
Corrective Action:
The brakes are not working warning light has flashed several times. In numerous calls and dealer visits Acura has no resolution the say it’s under investigation. There is a service bulletin from May of 2021 but I was never advised of this issue and I am very uncomfortable driving the car with a brake problem.
Additional Notes:
The brakes are not working warning light has flashed several times. In numerous calls and dealer visits Acura has no resolution the say it’s under investigation. There is a service bulletin from May of 2021 but I was never advised of this issue and I am very uncomfortable driving the car with a brake problem.
Mfg Campaign: 11441158
Recall Date: Nov 20, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
The vehicle makes noise while shifting from Park to Reverse to Drive. Transmission fluid and oil fluid leaking while I had driven only 450 miles. Had reported the issue to the Service Department. They informed that since the engine is new it will take a while for the transmission gear to quiet it down. They can't find any leakage for the first two times when I brought the vehicle for them to inspect. Their Service Manager was able to identify the issue and assigned the technician to trace it down. My car is currently in their shop for the third time since I just purchased it on August 19th, 2021.
Corrective Action:
The vehicle makes noise while shifting from Park to Reverse to Drive. Transmission fluid and oil fluid leaking while I had driven only 450 miles. Had reported the issue to the Service Department. They informed that since the engine is new it will take a while for the transmission gear to quiet it down. They can't find any leakage for the first two times when I brought the vehicle for them to inspect. Their Service Manager was able to identify the issue and assigned the technician to trace it down. My car is currently in their shop for the third time since I just purchased it on August 19th, 2021.
Additional Notes:
The vehicle makes noise while shifting from Park to Reverse to Drive. Transmission fluid and oil fluid leaking while I had driven only 450 miles. Had reported the issue to the Service Department. They informed that since the engine is new it will take a while for the transmission gear to quiet it down. They can't find any leakage for the first two times when I brought the vehicle for them to inspect. Their Service Manager was able to identify the issue and assigned the technician to trace it down. My car is currently in their shop for the third time since I just purchased it on August 19th, 2021.
Mfg Campaign: 11434268
Recall Date: Sep 24, 2021
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The vehicle makes noise while shifting from Park to Reverse to Drive. Transmission fluid and oil fluid leaking while I had driven only 450 miles. Had reported the issue to the Service Department. They informed that since the engine is new it will take a while for the transmission gear to quiet it down. They can't find any leakage for the first two times when I brought the vehicle for them to inspect. Their Service Manager was able to identify the issue and assigned the technician to trace it down. My car is currently in their shop for the third time since I just purchased it on August 19th, 2021.
Corrective Action:
The vehicle makes noise while shifting from Park to Reverse to Drive. Transmission fluid and oil fluid leaking while I had driven only 450 miles. Had reported the issue to the Service Department. They informed that since the engine is new it will take a while for the transmission gear to quiet it down. They can't find any leakage for the first two times when I brought the vehicle for them to inspect. Their Service Manager was able to identify the issue and assigned the technician to trace it down. My car is currently in their shop for the third time since I just purchased it on August 19th, 2021.
Additional Notes:
The vehicle makes noise while shifting from Park to Reverse to Drive. Transmission fluid and oil fluid leaking while I had driven only 450 miles. Had reported the issue to the Service Department. They informed that since the engine is new it will take a while for the transmission gear to quiet it down. They can't find any leakage for the first two times when I brought the vehicle for them to inspect. Their Service Manager was able to identify the issue and assigned the technician to trace it down. My car is currently in their shop for the third time since I just purchased it on August 19th, 2021.
Mfg Campaign: 11434268
Recall Date: Sep 24, 2021
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The car is making extreme noise from the rotors and it’s screeching. I took the car to paragon Acura multiple times and they stated it’s normal. A brake sign pops up and the car seems extremely unsafe. I have videos to to show everything
Corrective Action:
The car is making extreme noise from the rotors and it’s screeching. I took the car to paragon Acura multiple times and they stated it’s normal. A brake sign pops up and the car seems extremely unsafe. I have videos to to show everything
Additional Notes:
The car is making extreme noise from the rotors and it’s screeching. I took the car to paragon Acura multiple times and they stated it’s normal. A brake sign pops up and the car seems extremely unsafe. I have videos to to show everything
Mfg Campaign: 11424283
Recall Date: Jul 11, 2021
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