Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Consumer Complaints
105 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
On 8/20/23 heading south on I-294 in Chicago : in center lane with cruise control on and no cars close in front of me when the car suddenly started a hard braking without warning. No orange warning to brake came on but engine warning light of left of dashboard was on. Immediately turned off cruise control. Car would not accelerate and came to a stop on the highway. Tried to start without success, then restarted and the car came on but in neutral. It had been placed in Park before shutting off. Car started and drove uneventfully back to Indianapolis. Took to Acura dealer and diagnostics were run showing that "position range" switch or sensor had been activated. Told it was safe to drive. We do not agree and are selling the car. Dealer, or service Dept was very lackadaisical about the incident. I will contact Acura corporate headquarters as well.
Corrective Action:
On 8/20/23 heading south on I-294 in Chicago : in center lane with cruise control on and no cars close in front of me when the car suddenly started a hard braking without warning. No orange warning to brake came on but engine warning light of left of dashboard was on. Immediately turned off cruise control. Car would not accelerate and came to a stop on the highway. Tried to start without success, then restarted and the car came on but in neutral. It had been placed in Park before shutting off. Car started and drove uneventfully back to Indianapolis. Took to Acura dealer and diagnostics were run showing that "position range" switch or sensor had been activated. Told it was safe to drive. We do not agree and are selling the car. Dealer, or service Dept was very lackadaisical about the incident. I will contact Acura corporate headquarters as well.
Additional Notes:
On 8/20/23 heading south on I-294 in Chicago : in center lane with cruise control on and no cars close in front of me when the car suddenly started a hard braking without warning. No orange warning to brake came on but engine warning light of left of dashboard was on. Immediately turned off cruise control. Car would not accelerate and came to a stop on the highway. Tried to start without success, then restarted and the car came on but in neutral. It had been placed in Park before shutting off. Car started and drove uneventfully back to Indianapolis. Took to Acura dealer and diagnostics were run showing that "position range" switch or sensor had been activated. Told it was safe to drive. We do not agree and are selling the car. Dealer, or service Dept was very lackadaisical about the incident. I will contact Acura corporate headquarters as well.
Mfg Campaign: 11540532
Recall Date: Aug 24, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Potential Consequences:
On 8/20/23 heading south on I-294 in Chicago : in center lane with cruise control on and no cars close in front of me when the car suddenly started a hard braking without warning. No orange warning to brake came on but engine warning light of left of dashboard was on. Immediately turned off cruise control. Car would not accelerate and came to a stop on the highway. Tried to start without success, then restarted and the car came on but in neutral. It had been placed in Park before shutting off. Car started and drove uneventfully back to Indianapolis. Took to Acura dealer and diagnostics were run showing that "position range" switch or sensor had been activated. Told it was safe to drive. We do not agree and are selling the car. Dealer, or service Dept was very lackadaisical about the incident. I will contact Acura corporate headquarters as well.
Corrective Action:
On 8/20/23 heading south on I-294 in Chicago : in center lane with cruise control on and no cars close in front of me when the car suddenly started a hard braking without warning. No orange warning to brake came on but engine warning light of left of dashboard was on. Immediately turned off cruise control. Car would not accelerate and came to a stop on the highway. Tried to start without success, then restarted and the car came on but in neutral. It had been placed in Park before shutting off. Car started and drove uneventfully back to Indianapolis. Took to Acura dealer and diagnostics were run showing that "position range" switch or sensor had been activated. Told it was safe to drive. We do not agree and are selling the car. Dealer, or service Dept was very lackadaisical about the incident. I will contact Acura corporate headquarters as well.
Additional Notes:
On 8/20/23 heading south on I-294 in Chicago : in center lane with cruise control on and no cars close in front of me when the car suddenly started a hard braking without warning. No orange warning to brake came on but engine warning light of left of dashboard was on. Immediately turned off cruise control. Car would not accelerate and came to a stop on the highway. Tried to start without success, then restarted and the car came on but in neutral. It had been placed in Park before shutting off. Car started and drove uneventfully back to Indianapolis. Took to Acura dealer and diagnostics were run showing that "position range" switch or sensor had been activated. Told it was safe to drive. We do not agree and are selling the car. Dealer, or service Dept was very lackadaisical about the incident. I will contact Acura corporate headquarters as well.
Mfg Campaign: 11540532
Recall Date: Aug 24, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
On 8/20/23 heading south on I-294 in Chicago : in center lane with cruise control on and no cars close in front of me when the car suddenly started a hard braking without warning. No orange warning to brake came on but engine warning light of left of dashboard was on. Immediately turned off cruise control. Car would not accelerate and came to a stop on the highway. Tried to start without success, then restarted and the car came on but in neutral. It had been placed in Park before shutting off. Car started and drove uneventfully back to Indianapolis. Took to Acura dealer and diagnostics were run showing that "position range" switch or sensor had been activated. Told it was safe to drive. We do not agree and are selling the car. Dealer, or service Dept was very lackadaisical about the incident. I will contact Acura corporate headquarters as well.
Corrective Action:
On 8/20/23 heading south on I-294 in Chicago : in center lane with cruise control on and no cars close in front of me when the car suddenly started a hard braking without warning. No orange warning to brake came on but engine warning light of left of dashboard was on. Immediately turned off cruise control. Car would not accelerate and came to a stop on the highway. Tried to start without success, then restarted and the car came on but in neutral. It had been placed in Park before shutting off. Car started and drove uneventfully back to Indianapolis. Took to Acura dealer and diagnostics were run showing that "position range" switch or sensor had been activated. Told it was safe to drive. We do not agree and are selling the car. Dealer, or service Dept was very lackadaisical about the incident. I will contact Acura corporate headquarters as well.
Additional Notes:
On 8/20/23 heading south on I-294 in Chicago : in center lane with cruise control on and no cars close in front of me when the car suddenly started a hard braking without warning. No orange warning to brake came on but engine warning light of left of dashboard was on. Immediately turned off cruise control. Car would not accelerate and came to a stop on the highway. Tried to start without success, then restarted and the car came on but in neutral. It had been placed in Park before shutting off. Car started and drove uneventfully back to Indianapolis. Took to Acura dealer and diagnostics were run showing that "position range" switch or sensor had been activated. Told it was safe to drive. We do not agree and are selling the car. Dealer, or service Dept was very lackadaisical about the incident. I will contact Acura corporate headquarters as well.
Mfg Campaign: 11540532
Recall Date: Aug 24, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On at least 5 occasions my automatic braking system has engaged when there were no obstacles in front of the vehicle. This has happened when driving at higher speeds (approx. 50 mph) on Lake Shore Drive in the city of Chicago as well at speeds below 30 mph along residential streets in my neighborhood. When I mentioned this to the dealership, I was told that perhaps there was interference from metal guardrails during the higher speed triggering of the brakes. The residential area incidents have occurred when there was no cars or pedestrians anywhere on the street. I am worried that I will be rear ended because the braking is occurring unexpectedly with clear roads ahead.
Corrective Action:
On at least 5 occasions my automatic braking system has engaged when there were no obstacles in front of the vehicle. This has happened when driving at higher speeds (approx. 50 mph) on Lake Shore Drive in the city of Chicago as well at speeds below 30 mph along residential streets in my neighborhood. When I mentioned this to the dealership, I was told that perhaps there was interference from metal guardrails during the higher speed triggering of the brakes. The residential area incidents have occurred when there was no cars or pedestrians anywhere on the street. I am worried that I will be rear ended because the braking is occurring unexpectedly with clear roads ahead.
Additional Notes:
On at least 5 occasions my automatic braking system has engaged when there were no obstacles in front of the vehicle. This has happened when driving at higher speeds (approx. 50 mph) on Lake Shore Drive in the city of Chicago as well at speeds below 30 mph along residential streets in my neighborhood. When I mentioned this to the dealership, I was told that perhaps there was interference from metal guardrails during the higher speed triggering of the brakes. The residential area incidents have occurred when there was no cars or pedestrians anywhere on the street. I am worried that I will be rear ended because the braking is occurring unexpectedly with clear roads ahead.
Mfg Campaign: 11534952
Recall Date: Jul 28, 2023
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
The front bumper of the car is becoming unattached. There is a space underneath the headlights. The panel gap between the fender and front bumper has grown at the top, indicating the bumper is slipping from the top down. The problem appears to be getting worse. The plastic underneath the bumper is now becoming detached. I fear some of the clamps behind the bumper have failed. I also fear this may begin impacting critical systems and sensors behind the bumper. The Acura dealer denies any issue exists.
Corrective Action:
The front bumper of the car is becoming unattached. There is a space underneath the headlights. The panel gap between the fender and front bumper has grown at the top, indicating the bumper is slipping from the top down. The problem appears to be getting worse. The plastic underneath the bumper is now becoming detached. I fear some of the clamps behind the bumper have failed. I also fear this may begin impacting critical systems and sensors behind the bumper. The Acura dealer denies any issue exists.
Additional Notes:
The front bumper of the car is becoming unattached. There is a space underneath the headlights. The panel gap between the fender and front bumper has grown at the top, indicating the bumper is slipping from the top down. The problem appears to be getting worse. The plastic underneath the bumper is now becoming detached. I fear some of the clamps behind the bumper have failed. I also fear this may begin impacting critical systems and sensors behind the bumper. The Acura dealer denies any issue exists.
Mfg Campaign: 11531192
Recall Date: Jul 9, 2023
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2022 Acura MDX. The contact stated that while idling at a red light, a white-colored smoke began to emit from the front passenger tire wheel well. The contact was then alerted by a fellow motorist that the vehicle had caught fire. The contact exited the vehicle and called for assistance. The fire department arrived at the scene and extinguished the fire. A police nor a fire report was filed and no injuries were reported. The vehicle was towed from the scene to the dealer where it remained in their possession. The manufacturer had yet to be notified of the failure. The vehicle had yet to be either repaired or destroyed. The failure mileage was 26,000.
Corrective Action:
The contact owns a 2022 Acura MDX. The contact stated that while idling at a red light, a white-colored smoke began to emit from the front passenger tire wheel well. The contact was then alerted by a fellow motorist that the vehicle had caught fire. The contact exited the vehicle and called for assistance. The fire department arrived at the scene and extinguished the fire. A police nor a fire report was filed and no injuries were reported. The vehicle was towed from the scene to the dealer where it remained in their possession. The manufacturer had yet to be notified of the failure. The vehicle had yet to be either repaired or destroyed. The failure mileage was 26,000.
Additional Notes:
The contact owns a 2022 Acura MDX. The contact stated that while idling at a red light, a white-colored smoke began to emit from the front passenger tire wheel well. The contact was then alerted by a fellow motorist that the vehicle had caught fire. The contact exited the vehicle and called for assistance. The fire department arrived at the scene and extinguished the fire. A police nor a fire report was filed and no injuries were reported. The vehicle was towed from the scene to the dealer where it remained in their possession. The manufacturer had yet to be notified of the failure. The vehicle had yet to be either repaired or destroyed. The failure mileage was 26,000.
Mfg Campaign: 11526647
Recall Date: Jun 12, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
As I was approaching an intersection the car engaged the brakes without reason and I was unable to drive the car. It forced the car to stop in the middle of a busy intersection. Thankfully no one else was around or behind my car, but this could have resulted in a very bad accident resulting in my being rear ended at high speeds. The car had 4 passengers, including 2 children in car seats. I am open to the car being inspected. I plan to take it to the dealership for this reason.
Corrective Action:
As I was approaching an intersection the car engaged the brakes without reason and I was unable to drive the car. It forced the car to stop in the middle of a busy intersection. Thankfully no one else was around or behind my car, but this could have resulted in a very bad accident resulting in my being rear ended at high speeds. The car had 4 passengers, including 2 children in car seats. I am open to the car being inspected. I plan to take it to the dealership for this reason.
Additional Notes:
As I was approaching an intersection the car engaged the brakes without reason and I was unable to drive the car. It forced the car to stop in the middle of a busy intersection. Thankfully no one else was around or behind my car, but this could have resulted in a very bad accident resulting in my being rear ended at high speeds. The car had 4 passengers, including 2 children in car seats. I am open to the car being inspected. I plan to take it to the dealership for this reason.
Mfg Campaign: 11526348
Recall Date: Jun 10, 2023
Honda (american Honda Motor Co.)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
The collision mitigation braking engages independently with no objects in front of vehicle. I was going through a green light with no car in front of me. The car momentarily started to brake on its own.
Corrective Action:
The collision mitigation braking engages independently with no objects in front of vehicle. I was going through a green light with no car in front of me. The car momentarily started to brake on its own.
Additional Notes:
The collision mitigation braking engages independently with no objects in front of vehicle. I was going through a green light with no car in front of me. The car momentarily started to brake on its own.
Mfg Campaign: 11524935
Recall Date: Jun 1, 2023
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owned a 2022 Acura MDX. The contact stated that while her husband was reversing from the driveway, the transmission was being shifted from reverse (R) into Drive (D), the brake pedal was depressed; however, the vehicle failed to stop. The vehicle crashed into the neighbor's residence and landed in their yard. The contact's husband was injured and received medical attention. A police report was filed. The vehicle was towed to a tow yard and was deemed totaled by the insurance company. The manufacturer was made aware of the failure. The failure mileage was 17,956.
Corrective Action:
The contact owned a 2022 Acura MDX. The contact stated that while her husband was reversing from the driveway, the transmission was being shifted from reverse (R) into Drive (D), the brake pedal was depressed; however, the vehicle failed to stop. The vehicle crashed into the neighbor's residence and landed in their yard. The contact's husband was injured and received medical attention. A police report was filed. The vehicle was towed to a tow yard and was deemed totaled by the insurance company. The manufacturer was made aware of the failure. The failure mileage was 17,956.
Additional Notes:
The contact owned a 2022 Acura MDX. The contact stated that while her husband was reversing from the driveway, the transmission was being shifted from reverse (R) into Drive (D), the brake pedal was depressed; however, the vehicle failed to stop. The vehicle crashed into the neighbor's residence and landed in their yard. The contact's husband was injured and received medical attention. A police report was filed. The vehicle was towed to a tow yard and was deemed totaled by the insurance company. The manufacturer was made aware of the failure. The failure mileage was 17,956.
Mfg Campaign: 11520668
Recall Date: May 5, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
2022 mdx sunroof shattered while driving however stayed in place because I got my sunroof tinted and dealership told me to go through insurance I called acura relations and they are investigating no one properly inspected or looked at it
Corrective Action:
2022 mdx sunroof shattered while driving however stayed in place because I got my sunroof tinted and dealership told me to go through insurance I called acura relations and they are investigating no one properly inspected or looked at it
Additional Notes:
2022 mdx sunroof shattered while driving however stayed in place because I got my sunroof tinted and dealership told me to go through insurance I called acura relations and they are investigating no one properly inspected or looked at it
Mfg Campaign: 11513912
Recall Date: Mar 27, 2023
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
I brought my car in for regular maintenance as well as sunroof not opening plus I noticed on and off when I start the car my steering wheel vibrates, only when starting the car. Following day I received a phone call that the motor needed to be changed for the sunroof and they also need to change my brakes (car has ~8K miles on it)… and not just brake pads, rotors as well. My front passenger side brakes were basically none existent, no idea for how long and I was told it’s a manufacturers defect which was covered by warranty. I have a 4 year old and currently 5 months pregnant, needless to say I feel extremely unsafe now driving my not so cheap car.
Corrective Action:
I brought my car in for regular maintenance as well as sunroof not opening plus I noticed on and off when I start the car my steering wheel vibrates, only when starting the car. Following day I received a phone call that the motor needed to be changed for the sunroof and they also need to change my brakes (car has ~8K miles on it)… and not just brake pads, rotors as well. My front passenger side brakes were basically none existent, no idea for how long and I was told it’s a manufacturers defect which was covered by warranty. I have a 4 year old and currently 5 months pregnant, needless to say I feel extremely unsafe now driving my not so cheap car.
Additional Notes:
I brought my car in for regular maintenance as well as sunroof not opening plus I noticed on and off when I start the car my steering wheel vibrates, only when starting the car. Following day I received a phone call that the motor needed to be changed for the sunroof and they also need to change my brakes (car has ~8K miles on it)… and not just brake pads, rotors as well. My front passenger side brakes were basically none existent, no idea for how long and I was told it’s a manufacturers defect which was covered by warranty. I have a 4 year old and currently 5 months pregnant, needless to say I feel extremely unsafe now driving my not so cheap car.
Mfg Campaign: 11512737
Recall Date: Mar 20, 2023
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
All electrical systems failed while driving around 30mph, Power steering failed, power brakes failed, lane assist failed. We were at high risk of a crash due to lack of control of the car while driving. We were lucky that it happened on a flat road and we were able to manually pull over to the side of the road. The vehicle was inspected by the manufacturer and we were told that the car did show all the steering angle sensors did malfunction and fail. They said there is no known cause. They just recalibrated and reset the sensor and said it now is ok "at this time." There is no guarantee that the problem won’t happen again and put my family’s life in danger. Prior to this incident we repeatedly got the "BRAKE SYSTEM: Brake system problem, Brake performance may be reduced, See your dealer". We took it into the deal and was told nothing is wrong with the car and this is a known issue. Dealership Service video: https://app.truvideo.com/v/CbRSGHvo?s=46jtvtJ1AFXkZdwwQ3gE7pDBzV4dlDl0
Corrective Action:
All electrical systems failed while driving around 30mph, Power steering failed, power brakes failed, lane assist failed. We were at high risk of a crash due to lack of control of the car while driving. We were lucky that it happened on a flat road and we were able to manually pull over to the side of the road. The vehicle was inspected by the manufacturer and we were told that the car did show all the steering angle sensors did malfunction and fail. They said there is no known cause. They just recalibrated and reset the sensor and said it now is ok "at this time." There is no guarantee that the problem won’t happen again and put my family’s life in danger. Prior to this incident we repeatedly got the "BRAKE SYSTEM: Brake system problem, Brake performance may be reduced, See your dealer". We took it into the deal and was told nothing is wrong with the car and this is a known issue. Dealership Service video: https://app.truvideo.com/v/CbRSGHvo?s=46jtvtJ1AFXkZdwwQ3gE7pDBzV4dlDl0
Additional Notes:
All electrical systems failed while driving around 30mph, Power steering failed, power brakes failed, lane assist failed. We were at high risk of a crash due to lack of control of the car while driving. We were lucky that it happened on a flat road and we were able to manually pull over to the side of the road. The vehicle was inspected by the manufacturer and we were told that the car did show all the steering angle sensors did malfunction and fail. They said there is no known cause. They just recalibrated and reset the sensor and said it now is ok "at this time." There is no guarantee that the problem won’t happen again and put my family’s life in danger. Prior to this incident we repeatedly got the "BRAKE SYSTEM: Brake system problem, Brake performance may be reduced, See your dealer". We took it into the deal and was told nothing is wrong with the car and this is a known issue. Dealership Service video: https://app.truvideo.com/v/CbRSGHvo?s=46jtvtJ1AFXkZdwwQ3gE7pDBzV4dlDl0
Mfg Campaign: 11503425
Recall Date: Jan 24, 2023
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
All electrical systems failed while driving around 30mph, Power steering failed, power brakes failed, lane assist failed. We were at high risk of a crash due to lack of control of the car while driving. We were lucky that it happened on a flat road and we were able to manually pull over to the side of the road. The vehicle was inspected by the manufacturer and we were told that the car did show all the steering angle sensors did malfunction and fail. They said there is no known cause. They just recalibrated and reset the sensor and said it now is ok "at this time." There is no guarantee that the problem won’t happen again and put my family’s life in danger. Prior to this incident we repeatedly got the "BRAKE SYSTEM: Brake system problem, Brake performance may be reduced, See your dealer". We took it into the deal and was told nothing is wrong with the car and this is a known issue. Dealership Service video: https://app.truvideo.com/v/CbRSGHvo?s=46jtvtJ1AFXkZdwwQ3gE7pDBzV4dlDl0
Corrective Action:
All electrical systems failed while driving around 30mph, Power steering failed, power brakes failed, lane assist failed. We were at high risk of a crash due to lack of control of the car while driving. We were lucky that it happened on a flat road and we were able to manually pull over to the side of the road. The vehicle was inspected by the manufacturer and we were told that the car did show all the steering angle sensors did malfunction and fail. They said there is no known cause. They just recalibrated and reset the sensor and said it now is ok "at this time." There is no guarantee that the problem won’t happen again and put my family’s life in danger. Prior to this incident we repeatedly got the "BRAKE SYSTEM: Brake system problem, Brake performance may be reduced, See your dealer". We took it into the deal and was told nothing is wrong with the car and this is a known issue. Dealership Service video: https://app.truvideo.com/v/CbRSGHvo?s=46jtvtJ1AFXkZdwwQ3gE7pDBzV4dlDl0
Additional Notes:
All electrical systems failed while driving around 30mph, Power steering failed, power brakes failed, lane assist failed. We were at high risk of a crash due to lack of control of the car while driving. We were lucky that it happened on a flat road and we were able to manually pull over to the side of the road. The vehicle was inspected by the manufacturer and we were told that the car did show all the steering angle sensors did malfunction and fail. They said there is no known cause. They just recalibrated and reset the sensor and said it now is ok "at this time." There is no guarantee that the problem won’t happen again and put my family’s life in danger. Prior to this incident we repeatedly got the "BRAKE SYSTEM: Brake system problem, Brake performance may be reduced, See your dealer". We took it into the deal and was told nothing is wrong with the car and this is a known issue. Dealership Service video: https://app.truvideo.com/v/CbRSGHvo?s=46jtvtJ1AFXkZdwwQ3gE7pDBzV4dlDl0
Mfg Campaign: 11503425
Recall Date: Jan 24, 2023
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
All electrical systems failed while driving around 30mph, Power steering failed, power brakes failed, lane assist failed. We were at high risk of a crash due to lack of control of the car while driving. We were lucky that it happened on a flat road and we were able to manually pull over to the side of the road. The vehicle was inspected by the manufacturer and we were told that the car did show all the steering angle sensors did malfunction and fail. They said there is no known cause. They just recalibrated and reset the sensor and said it now is ok "at this time." There is no guarantee that the problem won’t happen again and put my family’s life in danger. Prior to this incident we repeatedly got the "BRAKE SYSTEM: Brake system problem, Brake performance may be reduced, See your dealer". We took it into the deal and was told nothing is wrong with the car and this is a known issue. Dealership Service video: https://app.truvideo.com/v/CbRSGHvo?s=46jtvtJ1AFXkZdwwQ3gE7pDBzV4dlDl0
Corrective Action:
All electrical systems failed while driving around 30mph, Power steering failed, power brakes failed, lane assist failed. We were at high risk of a crash due to lack of control of the car while driving. We were lucky that it happened on a flat road and we were able to manually pull over to the side of the road. The vehicle was inspected by the manufacturer and we were told that the car did show all the steering angle sensors did malfunction and fail. They said there is no known cause. They just recalibrated and reset the sensor and said it now is ok "at this time." There is no guarantee that the problem won’t happen again and put my family’s life in danger. Prior to this incident we repeatedly got the "BRAKE SYSTEM: Brake system problem, Brake performance may be reduced, See your dealer". We took it into the deal and was told nothing is wrong with the car and this is a known issue. Dealership Service video: https://app.truvideo.com/v/CbRSGHvo?s=46jtvtJ1AFXkZdwwQ3gE7pDBzV4dlDl0
Additional Notes:
All electrical systems failed while driving around 30mph, Power steering failed, power brakes failed, lane assist failed. We were at high risk of a crash due to lack of control of the car while driving. We were lucky that it happened on a flat road and we were able to manually pull over to the side of the road. The vehicle was inspected by the manufacturer and we were told that the car did show all the steering angle sensors did malfunction and fail. They said there is no known cause. They just recalibrated and reset the sensor and said it now is ok "at this time." There is no guarantee that the problem won’t happen again and put my family’s life in danger. Prior to this incident we repeatedly got the "BRAKE SYSTEM: Brake system problem, Brake performance may be reduced, See your dealer". We took it into the deal and was told nothing is wrong with the car and this is a known issue. Dealership Service video: https://app.truvideo.com/v/CbRSGHvo?s=46jtvtJ1AFXkZdwwQ3gE7pDBzV4dlDl0
Mfg Campaign: 11503425
Recall Date: Jan 24, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On Sunday December 11th 2022 we were coming back home from church. We were driving on I-5 highway northbound. Suddenly we heard explosion like sound and moment after we realized that our moonroof shattered. I was such a scary moment especially that we had 6 year old in the back seat. We were not hit by anything or anyone. we just heard explosion and glass shattered on our car and cars around us. We immediately pulled off from the highway (in save manner of course) and went to gas station to see what happened. It was raining that day. I called Acura immediately and they asked to come back on Monday. Acura asked us to repair it with insurance not taking any responsibility for that. It is safety issue and it may happen again. Acura is luxury car and I would expect they care about quality and way how glass is tempered. Moonroof on our Acura take more than 50% of roof space so it is very concerning safety issue.
Corrective Action:
On Sunday December 11th 2022 we were coming back home from church. We were driving on I-5 highway northbound. Suddenly we heard explosion like sound and moment after we realized that our moonroof shattered. I was such a scary moment especially that we had 6 year old in the back seat. We were not hit by anything or anyone. we just heard explosion and glass shattered on our car and cars around us. We immediately pulled off from the highway (in save manner of course) and went to gas station to see what happened. It was raining that day. I called Acura immediately and they asked to come back on Monday. Acura asked us to repair it with insurance not taking any responsibility for that. It is safety issue and it may happen again. Acura is luxury car and I would expect they care about quality and way how glass is tempered. Moonroof on our Acura take more than 50% of roof space so it is very concerning safety issue.
Additional Notes:
On Sunday December 11th 2022 we were coming back home from church. We were driving on I-5 highway northbound. Suddenly we heard explosion like sound and moment after we realized that our moonroof shattered. I was such a scary moment especially that we had 6 year old in the back seat. We were not hit by anything or anyone. we just heard explosion and glass shattered on our car and cars around us. We immediately pulled off from the highway (in save manner of course) and went to gas station to see what happened. It was raining that day. I called Acura immediately and they asked to come back on Monday. Acura asked us to repair it with insurance not taking any responsibility for that. It is safety issue and it may happen again. Acura is luxury car and I would expect they care about quality and way how glass is tempered. Moonroof on our Acura take more than 50% of roof space so it is very concerning safety issue.
Mfg Campaign: 11502688
Recall Date: Jan 19, 2023
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
We have replaced the front windshield twice now as it is very easy to crack on small road debris. I have other cars that do not experience this and it feels like the windshield was not designed well.
Corrective Action:
We have replaced the front windshield twice now as it is very easy to crack on small road debris. I have other cars that do not experience this and it feels like the windshield was not designed well.
Additional Notes:
We have replaced the front windshield twice now as it is very easy to crack on small road debris. I have other cars that do not experience this and it feels like the windshield was not designed well.
Mfg Campaign: 11496318
Recall Date: Dec 6, 2022
Honda (american Honda Motor Co.)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
While driving on the highway the moon roof spontaneously exploded and shattered. The noise was loud and startling like a gunshot and poses a serious risk of crashing and injury if the shade is open at the time of explosion.
Corrective Action:
While driving on the highway the moon roof spontaneously exploded and shattered. The noise was loud and startling like a gunshot and poses a serious risk of crashing and injury if the shade is open at the time of explosion.
Additional Notes:
While driving on the highway the moon roof spontaneously exploded and shattered. The noise was loud and startling like a gunshot and poses a serious risk of crashing and injury if the shade is open at the time of explosion.
Mfg Campaign: 11480302
Recall Date: Aug 20, 2022
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
While driving on the highway the moon roof spontaneously exploded and shattered. The noise was loud and startling like a gunshot and poses a serious risk of crashing and injury if the shade is open at the time of explosion.
Corrective Action:
While driving on the highway the moon roof spontaneously exploded and shattered. The noise was loud and startling like a gunshot and poses a serious risk of crashing and injury if the shade is open at the time of explosion.
Additional Notes:
While driving on the highway the moon roof spontaneously exploded and shattered. The noise was loud and startling like a gunshot and poses a serious risk of crashing and injury if the shade is open at the time of explosion.
Mfg Campaign: 11480302
Recall Date: Aug 20, 2022
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
Suspension clicking noise when turning wheel to from one end to another. I found that the outer tie rod end ball joint wasn’t torque down. I double checked the lower ball joint and found it wasn’t torque down as well. The clicking went away after torquing down the outer tie rod joint.
Corrective Action:
Suspension clicking noise when turning wheel to from one end to another. I found that the outer tie rod end ball joint wasn’t torque down. I double checked the lower ball joint and found it wasn’t torque down as well. The clicking went away after torquing down the outer tie rod joint.
Additional Notes:
Suspension clicking noise when turning wheel to from one end to another. I found that the outer tie rod end ball joint wasn’t torque down. I double checked the lower ball joint and found it wasn’t torque down as well. The clicking went away after torquing down the outer tie rod joint.
Mfg Campaign: 11478020
Recall Date: Aug 7, 2022
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY:SUN/MOON ROOF ASSEMBLY
Potential Consequences:
I was driving my 2022 Acura MDX on interstate highway in the middle lane of a three lane road. We had our panoramic sunroof closed, but the interior sliding sunroof door was fully open exposing the entire panoramic sunroof. After a period of time and without indication or warning, the sunroof exploded (sounded like a gunshot when it exploded) sending glass throughout the interior of the vehicle as we were driving at highway speeds. We were lucky that there were no vehicles next to us when the explosion happened because I swerved out of my lane temporarily not knowing what just happened. We were not anywhere near overpasses, trees, or any other hazard that might have dropped an object onto the top of the sunroof. Additionally, we did not see any road debris flying towards our vehicle. Fortunately we were near home and we slowed the vehicle down to exit the freeway and made it home to further examine the damage.
Corrective Action:
I was driving my 2022 Acura MDX on interstate highway in the middle lane of a three lane road. We had our panoramic sunroof closed, but the interior sliding sunroof door was fully open exposing the entire panoramic sunroof. After a period of time and without indication or warning, the sunroof exploded (sounded like a gunshot when it exploded) sending glass throughout the interior of the vehicle as we were driving at highway speeds. We were lucky that there were no vehicles next to us when the explosion happened because I swerved out of my lane temporarily not knowing what just happened. We were not anywhere near overpasses, trees, or any other hazard that might have dropped an object onto the top of the sunroof. Additionally, we did not see any road debris flying towards our vehicle. Fortunately we were near home and we slowed the vehicle down to exit the freeway and made it home to further examine the damage.
Additional Notes:
I was driving my 2022 Acura MDX on interstate highway in the middle lane of a three lane road. We had our panoramic sunroof closed, but the interior sliding sunroof door was fully open exposing the entire panoramic sunroof. After a period of time and without indication or warning, the sunroof exploded (sounded like a gunshot when it exploded) sending glass throughout the interior of the vehicle as we were driving at highway speeds. We were lucky that there were no vehicles next to us when the explosion happened because I swerved out of my lane temporarily not knowing what just happened. We were not anywhere near overpasses, trees, or any other hazard that might have dropped an object onto the top of the sunroof. Additionally, we did not see any road debris flying towards our vehicle. Fortunately we were near home and we slowed the vehicle down to exit the freeway and made it home to further examine the damage.
Mfg Campaign: 11470904
Recall Date: Jun 24, 2022
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