Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Consumer Complaints
105 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
The car is making extreme noise from the rotors and it’s screeching. I took the car to paragon Acura multiple times and they stated it’s normal. A brake sign pops up and the car seems extremely unsafe. I have videos to to show everything
Corrective Action:
The car is making extreme noise from the rotors and it’s screeching. I took the car to paragon Acura multiple times and they stated it’s normal. A brake sign pops up and the car seems extremely unsafe. I have videos to to show everything
Additional Notes:
The car is making extreme noise from the rotors and it’s screeching. I took the car to paragon Acura multiple times and they stated it’s normal. A brake sign pops up and the car seems extremely unsafe. I have videos to to show everything
Mfg Campaign: 11424283
Recall Date: Jul 11, 2021
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
The car is making extreme noise from the rotors and it’s screeching. I took the car to paragon Acura multiple times and they stated it’s normal. A brake sign pops up and the car seems extremely unsafe. I have videos to to show everything
Corrective Action:
The car is making extreme noise from the rotors and it’s screeching. I took the car to paragon Acura multiple times and they stated it’s normal. A brake sign pops up and the car seems extremely unsafe. I have videos to to show everything
Additional Notes:
The car is making extreme noise from the rotors and it’s screeching. I took the car to paragon Acura multiple times and they stated it’s normal. A brake sign pops up and the car seems extremely unsafe. I have videos to to show everything
Mfg Campaign: 11424283
Recall Date: Jul 11, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
A transmission error popped up on the car and the vehicle would not accelerate past a few miles per hour. The issue is happening intermittently and the dealer and Acura service claims it’s a random issue. A sign that says brake fault keeps popping up as well and it’s really scary to drive the car. Acura service said it’s normal and working as designed and there is no fix at the moment
Corrective Action:
A transmission error popped up on the car and the vehicle would not accelerate past a few miles per hour. The issue is happening intermittently and the dealer and Acura service claims it’s a random issue. A sign that says brake fault keeps popping up as well and it’s really scary to drive the car. Acura service said it’s normal and working as designed and there is no fix at the moment
Additional Notes:
A transmission error popped up on the car and the vehicle would not accelerate past a few miles per hour. The issue is happening intermittently and the dealer and Acura service claims it’s a random issue. A sign that says brake fault keeps popping up as well and it’s really scary to drive the car. Acura service said it’s normal and working as designed and there is no fix at the moment
Mfg Campaign: 11422259
Recall Date: Jun 25, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
Transmission failed right as I drove off the lot. The car initially started to jerk and then was revving to 7000rpms and would not speed up past 25mph. The car also stopped moving when I put it in reverse. When I tool it back to the lot within the hour, around 3 days later they told me the transmission failed ln the car. This was a brand new car and should not have happened.
Corrective Action:
Transmission failed right as I drove off the lot. The car initially started to jerk and then was revving to 7000rpms and would not speed up past 25mph. The car also stopped moving when I put it in reverse. When I tool it back to the lot within the hour, around 3 days later they told me the transmission failed ln the car. This was a brand new car and should not have happened.
Additional Notes:
Transmission failed right as I drove off the lot. The car initially started to jerk and then was revving to 7000rpms and would not speed up past 25mph. The car also stopped moving when I put it in reverse. When I tool it back to the lot within the hour, around 3 days later they told me the transmission failed ln the car. This was a brand new car and should not have happened.
Mfg Campaign: 11420745
Recall Date: Jun 13, 2021
Honda (american Honda Motor Co.)
Defect Description:
POWER TRAIN
Potential Consequences:
I purchased the new MDX 2022 on May 27th 2021. On May 31st, while driving on the Interstate 287 at 65mph, the car suddenly stop accelerating. When I pushed the gas pedal, the engine only revved up but the car continued to slow down. I pulled the car on the shoulder lane, shut the engine off and restarted. The problem continued. The dashboard had the warning sign "Transmission System Problem. Avoid heavy Acceleration and high speed. See your dealer". It also showed the sign "Emission System problem, power may be reduced. See your dealer". The problem occured on the busy interstate 287 in central Jersey without any prior warning, on a brand new MDX 2022. We were lucky since it was 11pm and we were in right lane, so could pull over the shoulder. In the online forums, I have found one more user with the similar problem. The Acura dealer has inspected the car and requested the transmission system change. The car has 1071 miles only and 4 days out of the dealer's parking lot.
Corrective Action:
I purchased the new MDX 2022 on May 27th 2021. On May 31st, while driving on the Interstate 287 at 65mph, the car suddenly stop accelerating. When I pushed the gas pedal, the engine only revved up but the car continued to slow down. I pulled the car on the shoulder lane, shut the engine off and restarted. The problem continued. The dashboard had the warning sign "Transmission System Problem. Avoid heavy Acceleration and high speed. See your dealer". It also showed the sign "Emission System problem, power may be reduced. See your dealer". The problem occured on the busy interstate 287 in central Jersey without any prior warning, on a brand new MDX 2022. We were lucky since it was 11pm and we were in right lane, so could pull over the shoulder. In the online forums, I have found one more user with the similar problem. The Acura dealer has inspected the car and requested the transmission system change. The car has 1071 miles only and 4 days out of the dealer's parking lot.
Additional Notes:
I purchased the new MDX 2022 on May 27th 2021. On May 31st, while driving on the Interstate 287 at 65mph, the car suddenly stop accelerating. When I pushed the gas pedal, the engine only revved up but the car continued to slow down. I pulled the car on the shoulder lane, shut the engine off and restarted. The problem continued. The dashboard had the warning sign "Transmission System Problem. Avoid heavy Acceleration and high speed. See your dealer". It also showed the sign "Emission System problem, power may be reduced. See your dealer". The problem occured on the busy interstate 287 in central Jersey without any prior warning, on a brand new MDX 2022. We were lucky since it was 11pm and we were in right lane, so could pull over the shoulder. In the online forums, I have found one more user with the similar problem. The Acura dealer has inspected the car and requested the transmission system change. The car has 1071 miles only and 4 days out of the dealer's parking lot.
Mfg Campaign: 11419519
Recall Date: Jun 3, 2021
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