Complaints & Recalls
Official Safety Recalls - Important!
2 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Honda (american Honda Motor Co.)
Safety Issue:
Honda (American Honda Motor Co.) is recalling certain 2020-2022 Pilot, Accord, Civic sedan, HR-V, Odyssey, 2020 Civic coupe, Fit, 2021-2022 Civic hatchback, 2021 Civic Type R, Insight, 2020-2021 CR-V, CR-V Hybrid, Passport, Ridgeline, Accord Hybrid, 2020 Acura MDX, 2022 Acura MDX, 2020-2022 Acura RDX, and 2020-2021 Acura TLX vehicles. The front passenger seat weight sensor may crack and short circuit, failing to suppress the air bag as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: XHP, VHQ
Recall Date: Feb 1, 2024
Consumer Complaints
105 ComplaintsHonda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
ON FEB 9TH 2024 AS I WAS DRIVING TO WORK THE STEERING WHEEL RANDOMLY LOCKED FORCING ME ACROSS TH EOTHER LANE AND INTO A STONE WALL. HONDA NORTH AMERICA TOOK CONTROL OF THE CAR, REMOVED THE PARTS AND I STILL DO NOT HAVE THE CAR BACK . THEY HAVE OFFERED NO MONEY AND HAVE NOT REPAIRED THE CAR. I FEEL THEY ARE AWARE OF THE PROBLEM AND USED THIS INCIDENT TO TRY TO COVER THE PROBLEM UP AND MAKE IT GO AWAY. I FEAR FOR THE FAMILY OF 4 TRAVELING AND HEADING INTO A DUMP TRUCK.. THIS WAS A VERY SCARY EVENT AND I SEE NO REASON A STEERING WHEEL SHOULD LOCK AND PREVENT THE CAR FROM MAINTAINING CONTROL
Corrective Action:
ON FEB 9TH 2024 AS I WAS DRIVING TO WORK THE STEERING WHEEL RANDOMLY LOCKED FORCING ME ACROSS TH EOTHER LANE AND INTO A STONE WALL. HONDA NORTH AMERICA TOOK CONTROL OF THE CAR, REMOVED THE PARTS AND I STILL DO NOT HAVE THE CAR BACK . THEY HAVE OFFERED NO MONEY AND HAVE NOT REPAIRED THE CAR. I FEEL THEY ARE AWARE OF THE PROBLEM AND USED THIS INCIDENT TO TRY TO COVER THE PROBLEM UP AND MAKE IT GO AWAY. I FEAR FOR THE FAMILY OF 4 TRAVELING AND HEADING INTO A DUMP TRUCK.. THIS WAS A VERY SCARY EVENT AND I SEE NO REASON A STEERING WHEEL SHOULD LOCK AND PREVENT THE CAR FROM MAINTAINING CONTROL
Additional Notes:
ON FEB 9TH 2024 AS I WAS DRIVING TO WORK THE STEERING WHEEL RANDOMLY LOCKED FORCING ME ACROSS TH EOTHER LANE AND INTO A STONE WALL. HONDA NORTH AMERICA TOOK CONTROL OF THE CAR, REMOVED THE PARTS AND I STILL DO NOT HAVE THE CAR BACK . THEY HAVE OFFERED NO MONEY AND HAVE NOT REPAIRED THE CAR. I FEEL THEY ARE AWARE OF THE PROBLEM AND USED THIS INCIDENT TO TRY TO COVER THE PROBLEM UP AND MAKE IT GO AWAY. I FEAR FOR THE FAMILY OF 4 TRAVELING AND HEADING INTO A DUMP TRUCK.. THIS WAS A VERY SCARY EVENT AND I SEE NO REASON A STEERING WHEEL SHOULD LOCK AND PREVENT THE CAR FROM MAINTAINING CONTROL
Mfg Campaign: 11603363
Recall Date: Jul 19, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
Steering issue: Car pulls to the right. After the dealership attempted three-repairs in same issue. The dealership re-aligned my car, but still present pulling issue, nothing changed. After the final repair from the dealership, checked tires and alignment at the American Tire. The issue confirmed in Caster and Camber, so re-alignment needed which only Acura could adjust it. The dealership kept saying its cause of road crowning, uneven tires and blamed to the customer had minor rear end accident. Only 24,000miles, no tire wear, also confirmed from American Tires. The car is not normal pulling to the right.
Corrective Action:
Steering issue: Car pulls to the right. After the dealership attempted three-repairs in same issue. The dealership re-aligned my car, but still present pulling issue, nothing changed. After the final repair from the dealership, checked tires and alignment at the American Tire. The issue confirmed in Caster and Camber, so re-alignment needed which only Acura could adjust it. The dealership kept saying its cause of road crowning, uneven tires and blamed to the customer had minor rear end accident. Only 24,000miles, no tire wear, also confirmed from American Tires. The car is not normal pulling to the right.
Additional Notes:
Steering issue: Car pulls to the right. After the dealership attempted three-repairs in same issue. The dealership re-aligned my car, but still present pulling issue, nothing changed. After the final repair from the dealership, checked tires and alignment at the American Tire. The issue confirmed in Caster and Camber, so re-alignment needed which only Acura could adjust it. The dealership kept saying its cause of road crowning, uneven tires and blamed to the customer had minor rear end accident. Only 24,000miles, no tire wear, also confirmed from American Tires. The car is not normal pulling to the right.
Mfg Campaign: 11603258
Recall Date: Jul 18, 2024
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Panoramic roof suddenly exploded with no apparent reason while driving around 45 mile per hour. The outside temperature from the gauge was showing 89 degree F. Road was clean and there was no sign of a rock hitting the roof. Luckily all the broken glasses were collected by the sunshade and did not fall inside the cabin where 2 kids were sitting on the second row seats. The broken glass could have seriously injured the driver and the passengers if the sunshade was open.
Corrective Action:
Panoramic roof suddenly exploded with no apparent reason while driving around 45 mile per hour. The outside temperature from the gauge was showing 89 degree F. Road was clean and there was no sign of a rock hitting the roof. Luckily all the broken glasses were collected by the sunshade and did not fall inside the cabin where 2 kids were sitting on the second row seats. The broken glass could have seriously injured the driver and the passengers if the sunshade was open.
Additional Notes:
Panoramic roof suddenly exploded with no apparent reason while driving around 45 mile per hour. The outside temperature from the gauge was showing 89 degree F. Road was clean and there was no sign of a rock hitting the roof. Luckily all the broken glasses were collected by the sunshade and did not fall inside the cabin where 2 kids were sitting on the second row seats. The broken glass could have seriously injured the driver and the passengers if the sunshade was open.
Mfg Campaign: 11601835
Recall Date: Jul 13, 2024
Honda (american Honda Motor Co.)
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2022 Acura MDX. The contact stated that on two separate occasions while driving at various speeds, the brake warning light illuminated. Additionally, while driving at various speeds on the two occasions, the vehicle experienced phantom braking. The vehicle was taken to a dealer where it was diagnosed that a software update for the side air bag sensors was needed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 41,000.
Corrective Action:
The contact owns a 2022 Acura MDX. The contact stated that on two separate occasions while driving at various speeds, the brake warning light illuminated. Additionally, while driving at various speeds on the two occasions, the vehicle experienced phantom braking. The vehicle was taken to a dealer where it was diagnosed that a software update for the side air bag sensors was needed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 41,000.
Additional Notes:
The contact owns a 2022 Acura MDX. The contact stated that on two separate occasions while driving at various speeds, the brake warning light illuminated. Additionally, while driving at various speeds on the two occasions, the vehicle experienced phantom braking. The vehicle was taken to a dealer where it was diagnosed that a software update for the side air bag sensors was needed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 41,000.
Mfg Campaign: 11600805
Recall Date: Jul 10, 2024
Honda (american Honda Motor Co.)
Defect Description:
AIR BAGS
Potential Consequences:
The contact owns a 2022 Acura MDX. The contact stated that on two separate occasions while driving at various speeds, the brake warning light illuminated. Additionally, while driving at various speeds on the two occasions, the vehicle experienced phantom braking. The vehicle was taken to a dealer where it was diagnosed that a software update for the side air bag sensors was needed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 41,000.
Corrective Action:
The contact owns a 2022 Acura MDX. The contact stated that on two separate occasions while driving at various speeds, the brake warning light illuminated. Additionally, while driving at various speeds on the two occasions, the vehicle experienced phantom braking. The vehicle was taken to a dealer where it was diagnosed that a software update for the side air bag sensors was needed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 41,000.
Additional Notes:
The contact owns a 2022 Acura MDX. The contact stated that on two separate occasions while driving at various speeds, the brake warning light illuminated. Additionally, while driving at various speeds on the two occasions, the vehicle experienced phantom braking. The vehicle was taken to a dealer where it was diagnosed that a software update for the side air bag sensors was needed. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 41,000.
Mfg Campaign: 11600805
Recall Date: Jul 10, 2024
Honda (american Honda Motor Co.)
Defect Description:
SUSPENSION
Potential Consequences:
2022 MDX Type S. So far I have replaced one tire and two rims. Air suspension does not absorb any road hazard. Pot holes or expansion cracks the front end dives into them letting the tires and rims absorb the impact. Thank goodness no high speed loss of tire pressure
Corrective Action:
2022 MDX Type S. So far I have replaced one tire and two rims. Air suspension does not absorb any road hazard. Pot holes or expansion cracks the front end dives into them letting the tires and rims absorb the impact. Thank goodness no high speed loss of tire pressure
Additional Notes:
2022 MDX Type S. So far I have replaced one tire and two rims. Air suspension does not absorb any road hazard. Pot holes or expansion cracks the front end dives into them letting the tires and rims absorb the impact. Thank goodness no high speed loss of tire pressure
Mfg Campaign: 11590212
Recall Date: May 22, 2024
Honda (american Honda Motor Co.)
Defect Description:
WHEELS
Potential Consequences:
2022 MDX Type S. So far I have replaced one tire and two rims. Air suspension does not absorb any road hazard. Pot holes or expansion cracks the front end dives into them letting the tires and rims absorb the impact. Thank goodness no high speed loss of tire pressure
Corrective Action:
2022 MDX Type S. So far I have replaced one tire and two rims. Air suspension does not absorb any road hazard. Pot holes or expansion cracks the front end dives into them letting the tires and rims absorb the impact. Thank goodness no high speed loss of tire pressure
Additional Notes:
2022 MDX Type S. So far I have replaced one tire and two rims. Air suspension does not absorb any road hazard. Pot holes or expansion cracks the front end dives into them letting the tires and rims absorb the impact. Thank goodness no high speed loss of tire pressure
Mfg Campaign: 11590212
Recall Date: May 22, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
All safety system alerts appeared while driving on the highway saying there were failures with all of the safety systems. Electronic steering suddenly stopped working and vehicle slowed down forcibly until its stop in the middle of the highway. I had to call roadside assistance to get the car towed to the dealership. ALL ERROR MESSAGES CAME ON, THE VEHICLE ELECTRIC POWER STEERING,VSA , HILL START ASSIST,TRAILER STABILITY ASSIST PROBLEM, COLLISION MITIGATION & VEHICLE KEPT STOPPING ITSELF WHILE DRIVING, ROAD DEPARTURE. LANE KEEPING ASSIST all error messages came on.
Corrective Action:
All safety system alerts appeared while driving on the highway saying there were failures with all of the safety systems. Electronic steering suddenly stopped working and vehicle slowed down forcibly until its stop in the middle of the highway. I had to call roadside assistance to get the car towed to the dealership. ALL ERROR MESSAGES CAME ON, THE VEHICLE ELECTRIC POWER STEERING,VSA , HILL START ASSIST,TRAILER STABILITY ASSIST PROBLEM, COLLISION MITIGATION & VEHICLE KEPT STOPPING ITSELF WHILE DRIVING, ROAD DEPARTURE. LANE KEEPING ASSIST all error messages came on.
Additional Notes:
All safety system alerts appeared while driving on the highway saying there were failures with all of the safety systems. Electronic steering suddenly stopped working and vehicle slowed down forcibly until its stop in the middle of the highway. I had to call roadside assistance to get the car towed to the dealership. ALL ERROR MESSAGES CAME ON, THE VEHICLE ELECTRIC POWER STEERING,VSA , HILL START ASSIST,TRAILER STABILITY ASSIST PROBLEM, COLLISION MITIGATION & VEHICLE KEPT STOPPING ITSELF WHILE DRIVING, ROAD DEPARTURE. LANE KEEPING ASSIST all error messages came on.
Mfg Campaign: 11582746
Recall Date: Apr 13, 2024
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
All safety system alerts appeared while driving on the highway saying there were failures with all of the safety systems. Electronic steering suddenly stopped working and vehicle slowed down forcibly until its stop in the middle of the highway. I had to call roadside assistance to get the car towed to the dealership. ALL ERROR MESSAGES CAME ON, THE VEHICLE ELECTRIC POWER STEERING,VSA , HILL START ASSIST,TRAILER STABILITY ASSIST PROBLEM, COLLISION MITIGATION & VEHICLE KEPT STOPPING ITSELF WHILE DRIVING, ROAD DEPARTURE. LANE KEEPING ASSIST all error messages came on.
Corrective Action:
All safety system alerts appeared while driving on the highway saying there were failures with all of the safety systems. Electronic steering suddenly stopped working and vehicle slowed down forcibly until its stop in the middle of the highway. I had to call roadside assistance to get the car towed to the dealership. ALL ERROR MESSAGES CAME ON, THE VEHICLE ELECTRIC POWER STEERING,VSA , HILL START ASSIST,TRAILER STABILITY ASSIST PROBLEM, COLLISION MITIGATION & VEHICLE KEPT STOPPING ITSELF WHILE DRIVING, ROAD DEPARTURE. LANE KEEPING ASSIST all error messages came on.
Additional Notes:
All safety system alerts appeared while driving on the highway saying there were failures with all of the safety systems. Electronic steering suddenly stopped working and vehicle slowed down forcibly until its stop in the middle of the highway. I had to call roadside assistance to get the car towed to the dealership. ALL ERROR MESSAGES CAME ON, THE VEHICLE ELECTRIC POWER STEERING,VSA , HILL START ASSIST,TRAILER STABILITY ASSIST PROBLEM, COLLISION MITIGATION & VEHICLE KEPT STOPPING ITSELF WHILE DRIVING, ROAD DEPARTURE. LANE KEEPING ASSIST all error messages came on.
Mfg Campaign: 11582746
Recall Date: Apr 13, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
All safety system alerts appeared while driving on the highway saying there were failures with all of the safety systems. Electronic steering suddenly stopped working and vehicle slowed down forcibly until its stop in the middle of the highway. I had to call roadside assistance to get the car towed to the dealership. ALL ERROR MESSAGES CAME ON, THE VEHICLE ELECTRIC POWER STEERING,VSA , HILL START ASSIST,TRAILER STABILITY ASSIST PROBLEM, COLLISION MITIGATION & VEHICLE KEPT STOPPING ITSELF WHILE DRIVING, ROAD DEPARTURE. LANE KEEPING ASSIST all error messages came on.
Corrective Action:
All safety system alerts appeared while driving on the highway saying there were failures with all of the safety systems. Electronic steering suddenly stopped working and vehicle slowed down forcibly until its stop in the middle of the highway. I had to call roadside assistance to get the car towed to the dealership. ALL ERROR MESSAGES CAME ON, THE VEHICLE ELECTRIC POWER STEERING,VSA , HILL START ASSIST,TRAILER STABILITY ASSIST PROBLEM, COLLISION MITIGATION & VEHICLE KEPT STOPPING ITSELF WHILE DRIVING, ROAD DEPARTURE. LANE KEEPING ASSIST all error messages came on.
Additional Notes:
All safety system alerts appeared while driving on the highway saying there were failures with all of the safety systems. Electronic steering suddenly stopped working and vehicle slowed down forcibly until its stop in the middle of the highway. I had to call roadside assistance to get the car towed to the dealership. ALL ERROR MESSAGES CAME ON, THE VEHICLE ELECTRIC POWER STEERING,VSA , HILL START ASSIST,TRAILER STABILITY ASSIST PROBLEM, COLLISION MITIGATION & VEHICLE KEPT STOPPING ITSELF WHILE DRIVING, ROAD DEPARTURE. LANE KEEPING ASSIST all error messages came on.
Mfg Campaign: 11582746
Recall Date: Apr 13, 2024
Honda (american Honda Motor Co.)
Defect Description:
STEERING
Potential Consequences:
I've recently been in touch with an Acura dealership about my vehicle's wireless charger not working. So shortly after purchase I made my complaint that the wireless charger pad is not charging my phone. They've replaced the pad but still not charging my Samsung ultra 22+ unless the car is parked and sitting still. They've asked me to allow time for researching the issue and taken all the make model details from my phone. Well sadly a few other things recently became noticeable to me as well and I will be following up with the dealership to address them as well as I'm not satisfied with my truck and the many issues I'm experiencing. 1) Jerked when coming to a stop to reverse into my driveway 2) A loud Thud noise could be heard inside my truck although I had the radio on when switching from park to drive or drive to park. 3) Car stopped kind of midway when reversing jerking me in the process leaving me wondering why or what was going on. 4) Engine would rev to 7000rpm even though I was going less than 45 mins per hour....just baffling honestly.
Corrective Action:
I've recently been in touch with an Acura dealership about my vehicle's wireless charger not working. So shortly after purchase I made my complaint that the wireless charger pad is not charging my phone. They've replaced the pad but still not charging my Samsung ultra 22+ unless the car is parked and sitting still. They've asked me to allow time for researching the issue and taken all the make model details from my phone. Well sadly a few other things recently became noticeable to me as well and I will be following up with the dealership to address them as well as I'm not satisfied with my truck and the many issues I'm experiencing. 1) Jerked when coming to a stop to reverse into my driveway 2) A loud Thud noise could be heard inside my truck although I had the radio on when switching from park to drive or drive to park. 3) Car stopped kind of midway when reversing jerking me in the process leaving me wondering why or what was going on. 4) Engine would rev to 7000rpm even though I was going less than 45 mins per hour....just baffling honestly.
Additional Notes:
I've recently been in touch with an Acura dealership about my vehicle's wireless charger not working. So shortly after purchase I made my complaint that the wireless charger pad is not charging my phone. They've replaced the pad but still not charging my Samsung ultra 22+ unless the car is parked and sitting still. They've asked me to allow time for researching the issue and taken all the make model details from my phone. Well sadly a few other things recently became noticeable to me as well and I will be following up with the dealership to address them as well as I'm not satisfied with my truck and the many issues I'm experiencing. 1) Jerked when coming to a stop to reverse into my driveway 2) A loud Thud noise could be heard inside my truck although I had the radio on when switching from park to drive or drive to park. 3) Car stopped kind of midway when reversing jerking me in the process leaving me wondering why or what was going on. 4) Engine would rev to 7000rpm even though I was going less than 45 mins per hour....just baffling honestly.
Mfg Campaign: 11563544
Recall Date: Jan 4, 2024
Honda (american Honda Motor Co.)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I've recently been in touch with an Acura dealership about my vehicle's wireless charger not working. So shortly after purchase I made my complaint that the wireless charger pad is not charging my phone. They've replaced the pad but still not charging my Samsung ultra 22+ unless the car is parked and sitting still. They've asked me to allow time for researching the issue and taken all the make model details from my phone. Well sadly a few other things recently became noticeable to me as well and I will be following up with the dealership to address them as well as I'm not satisfied with my truck and the many issues I'm experiencing. 1) Jerked when coming to a stop to reverse into my driveway 2) A loud Thud noise could be heard inside my truck although I had the radio on when switching from park to drive or drive to park. 3) Car stopped kind of midway when reversing jerking me in the process leaving me wondering why or what was going on. 4) Engine would rev to 7000rpm even though I was going less than 45 mins per hour....just baffling honestly.
Corrective Action:
I've recently been in touch with an Acura dealership about my vehicle's wireless charger not working. So shortly after purchase I made my complaint that the wireless charger pad is not charging my phone. They've replaced the pad but still not charging my Samsung ultra 22+ unless the car is parked and sitting still. They've asked me to allow time for researching the issue and taken all the make model details from my phone. Well sadly a few other things recently became noticeable to me as well and I will be following up with the dealership to address them as well as I'm not satisfied with my truck and the many issues I'm experiencing. 1) Jerked when coming to a stop to reverse into my driveway 2) A loud Thud noise could be heard inside my truck although I had the radio on when switching from park to drive or drive to park. 3) Car stopped kind of midway when reversing jerking me in the process leaving me wondering why or what was going on. 4) Engine would rev to 7000rpm even though I was going less than 45 mins per hour....just baffling honestly.
Additional Notes:
I've recently been in touch with an Acura dealership about my vehicle's wireless charger not working. So shortly after purchase I made my complaint that the wireless charger pad is not charging my phone. They've replaced the pad but still not charging my Samsung ultra 22+ unless the car is parked and sitting still. They've asked me to allow time for researching the issue and taken all the make model details from my phone. Well sadly a few other things recently became noticeable to me as well and I will be following up with the dealership to address them as well as I'm not satisfied with my truck and the many issues I'm experiencing. 1) Jerked when coming to a stop to reverse into my driveway 2) A loud Thud noise could be heard inside my truck although I had the radio on when switching from park to drive or drive to park. 3) Car stopped kind of midway when reversing jerking me in the process leaving me wondering why or what was going on. 4) Engine would rev to 7000rpm even though I was going less than 45 mins per hour....just baffling honestly.
Mfg Campaign: 11563544
Recall Date: Jan 4, 2024
Honda (american Honda Motor Co.)
Defect Description:
ENGINE
Potential Consequences:
I've recently been in touch with an Acura dealership about my vehicle's wireless charger not working. So shortly after purchase I made my complaint that the wireless charger pad is not charging my phone. They've replaced the pad but still not charging my Samsung ultra 22+ unless the car is parked and sitting still. They've asked me to allow time for researching the issue and taken all the make model details from my phone. Well sadly a few other things recently became noticeable to me as well and I will be following up with the dealership to address them as well as I'm not satisfied with my truck and the many issues I'm experiencing. 1) Jerked when coming to a stop to reverse into my driveway 2) A loud Thud noise could be heard inside my truck although I had the radio on when switching from park to drive or drive to park. 3) Car stopped kind of midway when reversing jerking me in the process leaving me wondering why or what was going on. 4) Engine would rev to 7000rpm even though I was going less than 45 mins per hour....just baffling honestly.
Corrective Action:
I've recently been in touch with an Acura dealership about my vehicle's wireless charger not working. So shortly after purchase I made my complaint that the wireless charger pad is not charging my phone. They've replaced the pad but still not charging my Samsung ultra 22+ unless the car is parked and sitting still. They've asked me to allow time for researching the issue and taken all the make model details from my phone. Well sadly a few other things recently became noticeable to me as well and I will be following up with the dealership to address them as well as I'm not satisfied with my truck and the many issues I'm experiencing. 1) Jerked when coming to a stop to reverse into my driveway 2) A loud Thud noise could be heard inside my truck although I had the radio on when switching from park to drive or drive to park. 3) Car stopped kind of midway when reversing jerking me in the process leaving me wondering why or what was going on. 4) Engine would rev to 7000rpm even though I was going less than 45 mins per hour....just baffling honestly.
Additional Notes:
I've recently been in touch with an Acura dealership about my vehicle's wireless charger not working. So shortly after purchase I made my complaint that the wireless charger pad is not charging my phone. They've replaced the pad but still not charging my Samsung ultra 22+ unless the car is parked and sitting still. They've asked me to allow time for researching the issue and taken all the make model details from my phone. Well sadly a few other things recently became noticeable to me as well and I will be following up with the dealership to address them as well as I'm not satisfied with my truck and the many issues I'm experiencing. 1) Jerked when coming to a stop to reverse into my driveway 2) A loud Thud noise could be heard inside my truck although I had the radio on when switching from park to drive or drive to park. 3) Car stopped kind of midway when reversing jerking me in the process leaving me wondering why or what was going on. 4) Engine would rev to 7000rpm even though I was going less than 45 mins per hour....just baffling honestly.
Mfg Campaign: 11563544
Recall Date: Jan 4, 2024
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Dealer refuse to fix the recall on vehicle because car from Canada ?? has full warranty on car . Product Update : Vehicle May Not Restart After Auto IdIe Stop . service department said had to talk to district manager .
Corrective Action:
Dealer refuse to fix the recall on vehicle because car from Canada ?? has full warranty on car . Product Update : Vehicle May Not Restart After Auto IdIe Stop . service department said had to talk to district manager .
Additional Notes:
Dealer refuse to fix the recall on vehicle because car from Canada ?? has full warranty on car . Product Update : Vehicle May Not Restart After Auto IdIe Stop . service department said had to talk to district manager .
Mfg Campaign: 11562082
Recall Date: Dec 27, 2023
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I recently (11/9/23) took my 2022 MDX (22,00 miles) to the local Acura dealer for an issue with my windshield washers not working. They diagnosed the problem as the washer jets were clogged and said the replacement parts were on back order and they were not given a time when they would arrive. I am concerned that currently my vehicle is unsafe to drive during inclement weather conditions-- i.e. slush, muddy roads, etc. Acura customer service has not been able to provide any ETA on this issue
Corrective Action:
I recently (11/9/23) took my 2022 MDX (22,00 miles) to the local Acura dealer for an issue with my windshield washers not working. They diagnosed the problem as the washer jets were clogged and said the replacement parts were on back order and they were not given a time when they would arrive. I am concerned that currently my vehicle is unsafe to drive during inclement weather conditions-- i.e. slush, muddy roads, etc. Acura customer service has not been able to provide any ETA on this issue
Additional Notes:
I recently (11/9/23) took my 2022 MDX (22,00 miles) to the local Acura dealer for an issue with my windshield washers not working. They diagnosed the problem as the washer jets were clogged and said the replacement parts were on back order and they were not given a time when they would arrive. I am concerned that currently my vehicle is unsafe to drive during inclement weather conditions-- i.e. slush, muddy roads, etc. Acura customer service has not been able to provide any ETA on this issue
Mfg Campaign: 11560356
Recall Date: Dec 15, 2023
Honda (american Honda Motor Co.)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
On November 17, 2023 while we were on a trip the vehicle's sunroof spontaneously exploded upward. There were no other vehicles around us and nothing above us. This is the second time this sunroof has exploded. The first was on February 19, 2023. Both incidents were covered by insurance except for the deductible. This could have posed a great danger to anyone immediately behind my vehicle as glass was blown back in that direction.
Corrective Action:
On November 17, 2023 while we were on a trip the vehicle's sunroof spontaneously exploded upward. There were no other vehicles around us and nothing above us. This is the second time this sunroof has exploded. The first was on February 19, 2023. Both incidents were covered by insurance except for the deductible. This could have posed a great danger to anyone immediately behind my vehicle as glass was blown back in that direction.
Additional Notes:
On November 17, 2023 while we were on a trip the vehicle's sunroof spontaneously exploded upward. There were no other vehicles around us and nothing above us. This is the second time this sunroof has exploded. The first was on February 19, 2023. Both incidents were covered by insurance except for the deductible. This could have posed a great danger to anyone immediately behind my vehicle as glass was blown back in that direction.
Mfg Campaign: 11559773
Recall Date: Dec 12, 2023
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
I put premium gas all the time but the vehicle seems to consume excess amount of fuel. Not sure if the computer is has issues with the readings or fuel pump has an issues.
Corrective Action:
I put premium gas all the time but the vehicle seems to consume excess amount of fuel. Not sure if the computer is has issues with the readings or fuel pump has an issues.
Additional Notes:
I put premium gas all the time but the vehicle seems to consume excess amount of fuel. Not sure if the computer is has issues with the readings or fuel pump has an issues.
Mfg Campaign: 11557574
Recall Date: Nov 30, 2023
Honda (american Honda Motor Co.)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
This vehicle has an “integrated” gas cap where the fuel filler door acts as the gas cap. I can’t believe Honda engineering did ANY testing with this system since about 75% of the time when I fuel the vehicle, the nozzle gets stuck in the filler neck & the neck usually comes off the vehicle entirely when attempting to remove the fuel nozzle. This problem has been well documented on Honda/Acura forums for some time and I CANNOT BELIEVE Honda has not issued a recall as this represents a significant safety risk, not to mention potential emissions issues.
Corrective Action:
This vehicle has an “integrated” gas cap where the fuel filler door acts as the gas cap. I can’t believe Honda engineering did ANY testing with this system since about 75% of the time when I fuel the vehicle, the nozzle gets stuck in the filler neck & the neck usually comes off the vehicle entirely when attempting to remove the fuel nozzle. This problem has been well documented on Honda/Acura forums for some time and I CANNOT BELIEVE Honda has not issued a recall as this represents a significant safety risk, not to mention potential emissions issues.
Additional Notes:
This vehicle has an “integrated” gas cap where the fuel filler door acts as the gas cap. I can’t believe Honda engineering did ANY testing with this system since about 75% of the time when I fuel the vehicle, the nozzle gets stuck in the filler neck & the neck usually comes off the vehicle entirely when attempting to remove the fuel nozzle. This problem has been well documented on Honda/Acura forums for some time and I CANNOT BELIEVE Honda has not issued a recall as this represents a significant safety risk, not to mention potential emissions issues.
Mfg Campaign: 11544904
Recall Date: Sep 16, 2023
Honda (american Honda Motor Co.)
Defect Description:
VISIBILITY
Potential Consequences:
The contact owns a 2022 Acura MDX. The contact stated while driving approximately 40 MPH, the vehicle independently accelerated. The contact stated that the failure occurred at various speeds. The contact stated that the failure had been intermittent but had become a reoccurring failure. Additionally, the vehicle hesitated while depressing the accelerator pedal. The contact stated that no warning light was illuminated. The contact had taken the vehicle to a local dealer however, the failure could not be duplicated. The vehicle had not been repaired. Additionally, the contact stated that the windshield had tiny air bubbles inside the glass. The contact stated that during nighttime driving the oncoming headlights created a glare. There was also a glare created by the sunlight, creating an obstacle while driving in the daytime. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2022 Acura MDX. The contact stated while driving approximately 40 MPH, the vehicle independently accelerated. The contact stated that the failure occurred at various speeds. The contact stated that the failure had been intermittent but had become a reoccurring failure. Additionally, the vehicle hesitated while depressing the accelerator pedal. The contact stated that no warning light was illuminated. The contact had taken the vehicle to a local dealer however, the failure could not be duplicated. The vehicle had not been repaired. Additionally, the contact stated that the windshield had tiny air bubbles inside the glass. The contact stated that during nighttime driving the oncoming headlights created a glare. There was also a glare created by the sunlight, creating an obstacle while driving in the daytime. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2022 Acura MDX. The contact stated while driving approximately 40 MPH, the vehicle independently accelerated. The contact stated that the failure occurred at various speeds. The contact stated that the failure had been intermittent but had become a reoccurring failure. Additionally, the vehicle hesitated while depressing the accelerator pedal. The contact stated that no warning light was illuminated. The contact had taken the vehicle to a local dealer however, the failure could not be duplicated. The vehicle had not been repaired. Additionally, the contact stated that the windshield had tiny air bubbles inside the glass. The contact stated that during nighttime driving the oncoming headlights created a glare. There was also a glare created by the sunlight, creating an obstacle while driving in the daytime. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.
Mfg Campaign: 11543831
Recall Date: Sep 11, 2023
Honda (american Honda Motor Co.)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2022 Acura MDX. The contact stated while driving approximately 40 MPH, the vehicle independently accelerated. The contact stated that the failure occurred at various speeds. The contact stated that the failure had been intermittent but had become a reoccurring failure. Additionally, the vehicle hesitated while depressing the accelerator pedal. The contact stated that no warning light was illuminated. The contact had taken the vehicle to a local dealer however, the failure could not be duplicated. The vehicle had not been repaired. Additionally, the contact stated that the windshield had tiny air bubbles inside the glass. The contact stated that during nighttime driving the oncoming headlights created a glare. There was also a glare created by the sunlight, creating an obstacle while driving in the daytime. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.
Corrective Action:
The contact owns a 2022 Acura MDX. The contact stated while driving approximately 40 MPH, the vehicle independently accelerated. The contact stated that the failure occurred at various speeds. The contact stated that the failure had been intermittent but had become a reoccurring failure. Additionally, the vehicle hesitated while depressing the accelerator pedal. The contact stated that no warning light was illuminated. The contact had taken the vehicle to a local dealer however, the failure could not be duplicated. The vehicle had not been repaired. Additionally, the contact stated that the windshield had tiny air bubbles inside the glass. The contact stated that during nighttime driving the oncoming headlights created a glare. There was also a glare created by the sunlight, creating an obstacle while driving in the daytime. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.
Additional Notes:
The contact owns a 2022 Acura MDX. The contact stated while driving approximately 40 MPH, the vehicle independently accelerated. The contact stated that the failure occurred at various speeds. The contact stated that the failure had been intermittent but had become a reoccurring failure. Additionally, the vehicle hesitated while depressing the accelerator pedal. The contact stated that no warning light was illuminated. The contact had taken the vehicle to a local dealer however, the failure could not be duplicated. The vehicle had not been repaired. Additionally, the contact stated that the windshield had tiny air bubbles inside the glass. The contact stated that during nighttime driving the oncoming headlights created a glare. There was also a glare created by the sunlight, creating an obstacle while driving in the daytime. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.
Mfg Campaign: 11543831
Recall Date: Sep 11, 2023
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